Here we offer you all the opinions of people who are consuming the products and services of Volvo Cars Of Queens (Car Concessionaire) around New York area.
Currently the business receives a score of 4.7 over 5 and the score has been based on 77 reviews.
You may have noticed that the average of ratings is virtually the best, and it is based on a very high number of reviews, so we can say that the evaluation is quite accurate. If many people have bothered to evaluate when they've done well with the business, is that it works.
You know that we do not usually stop to give scores when these are good and we usually do it only if we've had a problem or incidence...
This Car Concessionaire corresponds to the category of Car dealer.
We absolutely love this dealer. Granted that we have full intention of getting a Volvo prior to stepping into the shop, but the customer service is so awesome that we signed the paper the same day. Our sales man, Raymond was very communicative, patient, and spent a good amount of time going through the inventory to locate the specific package and details of the car that we wanted. Even when it comes to getting me a deal, he went out of his way to make us feel comfortable throughout the process. We highly recommend this dealer and most importantly, the car that we got was just WONDERFUL.
Thanks to Deron and Deshin for a wonderful, professional buying experience. Not only did I get a good deal on an off-lese vehicle, but I can say it was the most pleasant car buying experience I have had. As a bonus I saw a large pig being walked on leash in Bayside, NY during the tst drive. Priceless.
Outstanding experience from the moment we walked in the door ! Chang made our experience so easy and pleasant . Highly recommended Chang and Volvo Queens.
My wife and I had the pleasure of working with Branden Shulman on deciding which Volvo to choose. Branden along with Ron Herring, Sales Manager, and John Vass, Finance Manager were very helpful in explaining all our options without making us feel pressured. Extremely professional and friendly atmosphere where you feel welcomed. I highly recommend purchasing/leasing a Volvo from Volvo Cars of Queens and especially working with Branden.
helpful service and great price, thanks for my sales guy Dishen
Good Car experience,Patrick is so nice and Professional,love to Introducing friends to buy a car again
We are from Brooklyn and the Bay Ridge dealer had closed (not surprisingly - they were horrid). We had many options - New Jersey, Manhattan and Long Island. We started at Queens and didn't need to go any further. We were buying a fully loaded 2019 XC40 R Design with Polestar. We had narrowed down our color choice to one possibility. They had the car in stock - gave a us a fair trade-in on our Subaru and Branden took care of the rest. Branden is a low-key, friendly and attentive sales rep. He fully knew about the car and even though there wasn't much to sell (we already knew exactly what we wanted). He was able to make the sale process completely relaxed and easy. The entire process was efficient and attentive and we're happy we didn't need to go "shopping" at multiple Volvo dealers.
Super nice and not pushy. I genuinely liked the staff.
My salesperson, Danny Brendler, is the best. I just bought brand new two cars and had a great experience. Everyone was professional and straightforward - especially the manager Melissa Evans. I cannot recommend this dealership enough.
Best car buying experience. Mellisa Evans and Patrick Chang made it so easy. They listened and worked with me at every stage of the process. Would definitely recommend to anyone. Great guys and excellent dealership.
Excellent friendly and knowledgeable management and staff
I spoke to MR. Yankov he is very nice and everybody at Volvo were polite and respetful
Branden Shulman did a great job explaining the car and its features. He was very patient and did not pressure us. The dealership was fair with the price.
I highly recommend this dealership. I purchased Volvo xc90 a few weeks ago and the experience was great. Branden Shulman, Our specialist, and Sales Manager Ron were very professional and were able to work with me, understand, and accommodate the needs.
Branden Shulman and the rest of the team at the dealer, including Ron Herring and Matthew Villacis, are very transparent, straightforward, and patient. They show great professionalism. It's a pleasant experience to work with them.
T his was my first visit to the Volvo service center. The visit was for the 10,000 mile checkup of a new car. Everyone was extremely pleasant and the visit took
The staff was excellent. Tami was exceptional in explaining what repairs my Volvo needed and even took the time to introduce me to Paul the mechanic working on my car so he could walk me through what the issues were. I felt very comfortable after our discussion. I had to return the next day but my Volvo was ready to go. I am grateful for their patience and professional service.
If i could give Branden and Volvo of Queens 6 stars I would. I had been to 2 other Volvo dealers before I met up Branden. They didn't even compare. Above and beyond expectations. I drove 2 hours each way to work with Branden. We connected online and he never missed a beat. Answered all my emails promptly, met with my son to preview the car. Super patient and super knowledgeable about his product. Well worth the visit. The whole experience was well worth it.
Very nice dealership but it's more expensive than others, their service is worth it anyways
I purchased a used Volvo XC60 from Volvo of Queens recently and had a great buying experience. The Sales Manager, Danny, did a wonderful job explaining the vehicle to me and John the Finance Manager was excellent. I highly recommend doing business with this dealership.
Unlike any other dealerships that I have been to! The staff here actually cares about customer service and doesn’t play any of the annoying “car dealer games.” Matthew and Michael helped me pick the right car for me and they took the time to explain all the features and answer all the questions I had without trying to hype me up about them. Even a minor issue that I had with the car after I took it home (the mirrors not folding when I locked the car) Michael did a follow up call and walked me through resetting them and everything is up and running now. I couldn’t be happier with my experience at Volvo and with my new car too (I changed my mind from leasing a Mercedes) I will be coming back and I will highly recommend this dealership to my friends as well.
In all of our interactions to date with Volvo Queens, we have been deeply impressed by the courtesy and professionalism of the staff. While our wait was a bit longer than we were promised, we were treated well and appreciated the efforts made by each member of the Volvo team.
We purchased a V90 Cross Country from Volvo Cars of Queens this past weekend. I can't say enough about the staff there. Brandon Shulman, our salesman, was incredibly friendly and knowledgeable, and got back to us immediately on all questions and concerns we had during the week it took us to make a decision. Ron Herring, the Sales Manager, did everything he could to get us a deal we were comfortable with. And Milan Milosevic, the Finance Manager, made the financing process a breeze and easy to understand. Thanks to everyone there. We left with a car we love at a reasonable price. Bravo.
Although I did not purchase a car at Volvo Cars of Queens, I would still recommend them to anyone that is considering a Volvo. Service from Branden Shulman has been excellent! They are one of the few dealers that can give you a timely response.
This may be a little late but I wanted to post this review about the staff at Volvo cars of queens. I had the pleasure of having both Braden and Milan helping me throughout the process of getting my new Volvo. Both Braden and Milan were excellent in being transparent, communicative, and helpful beyond belief. I recommend this place for a great deal and great service all around.
I just bought a brand new XC90 from the guys at Volvo Cars of Queens and I was just blown away by the excellent service I received. I saw the XC90 I wanted on their website, I called them about it and bombarded them with questions that they patiently answered, they got back to me in a prompt fashion when they couldn't answer a particular question, and when I arrived at the dealership the car was ready to pick up (once we completed all the paperwork, naturally). Marcel, Deron, and David are super nice, extremely accommodating, and made the whole purchasing process a pleasure. What buying a luxury car should be. Many thanks to Volvo of Queens for getting me in the car I wanted!
We leased an XC-60 a couple of weeks ago and their customer service was fantastic. Milan and Howard were terrific, without any gimmicks or games (as compared to my other car purchase experiences). And by the way, the car is super cool with tons of great safety features. We drove it from NY to Chicago in the middle of a snow storm and it drove great.
Great experience. Very professional costumer service. I've dealt with other car dealerships and there was no comparison with these guys. And I love my new XC40!
Very pleased with the service provided to my by Mr. Shulman and his coworkers. They offered me the best price the FIRST time and went out of they way to show me multiple features of the car that I never even knew about. They treated me like family and earned themselves a repeat customer for life. thanks again!
Great dealer, very transplant on pricing
I leased my first XC90 with the help from Branden Shulman. I’m just blow away on how patient and professional they are with their customer. (see review below). Buying/leasing a car is not a small purchase (IMO). The way this place treat you is unseem from many other places. They understand what is take to earn a loyal customer. It was great deal, stress free experience. Highly recommend this place to people who are out shopping for a new car.
We leased our first Volvo (XC90) from Volvo Cars of Queens. We were assisted by Danny Brendel. Danny is a true example of a professional, ,knowledgeable reliable and accommodating sales rep. We always drove a BMW but we were easily convinced to go for the Volvo. The dealership is great - they don't push you, no F&A scams, no manipulations. It was a good, short and no-stress experience. We got an amazing car at a great price and will definitely get our future cars from them and we highly recommend them to our family, friends and any potential customers. Enjoy ! P.S. The car is amazing..
Unprofessional and Untrustworthy. Their dealership looks like an abandoned garage and its run like a bitter unfriendly gas station. After spending the entire day negotiating with their sales manager the general manager of the dealership with step in when you are about to finalize the paperwork and reject the agreed upon price and rudely ask you to take it or leave it. If you ask why he's backing out of an agreed upon price he will show you the door and turn his back on you. All because he wants to make more money and doesn't honor his salesman's negotiations. Don't waste your entire day at their dealership just to get blind-sided by their general manager!!!
I always dread the day my lease comes to an end and I have to make a deal on a new car. This time around I found Volvo of Queens and I was pleasantly surprised how easy it was to do business with them. First I met Brenden whose personality was incredible and worked hard to give me the best deal possible. As we negotiated a fair deal, I met Melissa the GM who elevated our experience even further. I ended my visit with John Vass the finance manager, continued to provide exceptional service. It is rare that I take the time to recognize a dealer, but Volvo Cars of Queens has changed that. If you are looking for a new car, I recommend you dont waste your time elsewhere and visit this team. I visited 3 other dealers and none came close to delivering a promise like this team did.
i came to this dealership looking for a competitive rate after researching the volvo for months ~ peter provided me with timely feedback over the phone after one initial conversation, and was patient throughout our subsequent correspondence as we worked through various scenarios. upon scheduling a visit to the dealership, we reviewed the different models and he thoroughly explained all options available to us ~ we were able to come to an agreement that we felt comfortable with that day after his help and flexibility. when picking up the car the next day, matthew carefully walked through repair plan options and explained the added benefits over the term of the lease to help us make an informed decision. peter then took the time to sit in the car with us to provide an extensive overview of every feature and function the car offers ~ ensuring we were clear and comfortable before driving off the lot... overall i highly recommend this dealership following an incredibly positive experience ~ thank you peter!
Not a good dealer. Lost many cars that were available and they were supposed to get for me, but they kept taking too long and I lost them all. I finally went to another dealer and found car I wanted same day
Great buying experience. Branden Shulman answered all my questions as I was shopping around. Ron Herring and Matthew Villacis also made the pricing and documentation experience as smooth as possible. I leased a new S60 and I am loving it!
This dealership was top notch! Branden went above and beyond to make sure I purchased the SUV I was most comfortable with. He gave me suggestions and his advice, but was in no way pushy, what-so-ever. After I decided, the process was absolutely painless. So quick and professional. I would recommend Branden Schulman to anyone who is looking for a Volvo
Very respectful and polite even though I did not get a car with them, He did not pressure me into getting the car definitely great place to go too
Thank you so much to your service department in Great Neck on Saturday April 13th! I am out of town and my heating/air fan would not turn off and you were able to squeeze me in to diagnose and replace the resister/power stage unit! Special thanks to Zachary Gehm and team for excellent customer service! I was able to enjoy my visit with my daughter!
Effortless car buying, and trade in experience! Great businesses are built from great people! Special shout-out to the team that helped me in the buying process. Will definitely do business again and will most definitely refer my family and friends!
Rarely has an experience with a car dealership left me with such a feeling of satisfaction. With our current lease expiring, my girlfriend and I went in just for pricing as Volvo was one of a few cars we had in mind. After speaking with our Salesman Branden, that changed quickly. He was very knowledgeable and understood what we were looking for. We knew we were getting a high-end vehicle, but with the help of the Sales Manager Ron, we got the pricing we needed to stop our search and make the XC90 our next family car. The pricing was haggle free and they priced out several options that fit our needs and delivery constraints. Within the week, we were sitting with the Finance Manager Milan who organized the final details and documentation for us. Dishen, another Salesperson, expertly walked us through the new Volvo and made us comfortable with this new technologically advanced SUV. I am proud to have given them my business, becoming a part of the Volvo Cars of Queens family.
Not sure yet
I recently leased a 2017 Volvo XC90 from the guys over at Volvo Cars of Queens and I have to say I had a wonderful experience. Everyone was friendly and attentive from the moment I walked in. Unlike so of the other dealerships I had visited they made me feel comfortable and took the time to answer all of my questions with a smile as it was my first time leasing and had many concerns. The sales rep Deron and the staff went above and beyond to find me the vehicle with all of the features that I was looking for and took me on a thorough test drive so that I could get the full experience of the amazing things the XC90 could do. I highly recommend checking them out if you are in the market for a new vehicle.
I recently had the pleasure of buying a new/used car there recently. I originally found this dealership through Carfax. I was introduced to Branden through email. I am a single working Mom and from the start Branden was helpful and sent me updates on the model I was interested in. I finally had the time to come in and was treated so nicely. I didn't feel pressured and I felt confident that I was being treated fairly. Throughout the experience, Branden made sure I understood everything. I'm quite confident that should there be any questions or concerns Branden will address them. Thank you everyone at Volvo Queens, I'm so happy with my new car and for making the entire process stress less! It was truly a pleasure meeting everyone.
Great deals !!!
Lots of Chinese Volvos
Branden Shulman and the rest of the team at the dealer, including Ron Herring and John Vass, were great to work with from the moment we walked into the dealer to the point we drove away with our new family car.
HORRIBLE EXPERIENCE!!!
Recently purchased a car, and worked with Peter Fearon. Peter was excellent throughout, and it was a great buying experience with no pressure. We went to 3 other deals and the difference is noticeable. Other deals either didn't call us back after the test drives or tried high pressure "used car salesman" tactics. Peter gave us time to make a decision, followed up with us about the cars available and explained the finance/lease options. I would highly recommend to anyone looking to buy a car to speak to Peter Fearon
Best experience I've ever had at a dealership. The whole process of getting the car I absolutely wanted was so effortless. I live 240 miles away from this dealership and not once I had any issues communicating with Branden. He was very professional and such a pleasure to work with. I would highly recommend this place.
Excellent Service! Profesional, neat, efficient!
Back in May I leased a 2019 Volvo xc40 after a long 6 months of searching for a new car . The first time I came into Volvo cars of queens I meet with Peter Fearon best dealer I have ever worked with . Listened to what I wanted , very patience , helpful , not pushy , honest and friendly guy. Would definitely recommend Volvo cars of queens to anyone looking to buy or lease, you will not be disappointed . I also work with Mathew Villacis from the financial department, again another smooth process , he was very patience with me , informative , great experience overall.
The customer service in this dealership is really great. Friendly and helpful staff. I came here to purchase a new car and Brandon was a great pleasure to work with. He is so nice, helpful, and patient in answering all our questions and concerns. He and Milan made the purchase process very painless. Every one of the staff greets you with a smile which makes the experience that much better. Highly recommend this place!
I live in Connecticut and wanted to buy a new Volvo for my teenage daughter (safety is my number one concern here and Volvo of course has an unparalleled reputation for safety). Looking online at the inventory available locally I found the exact combination of color and options that I wanted at Volvo Cars of Queens. I called and made them an offer which was quickly accepted, and two days later I went to the dealership to pick the car up and learn about how to use it. The salesman Danny Brendler was extremely helpful and a pleasure to deal with and his knowledge and understanding of the fairly complicated technology and his ability to explain it was very impressive. The dealership had good complimentary coffee, very clean bathrooms and everyone I encountered there was very friendly and helpful. All in all a great car buying experience.
Good sales service. Danny was helpful with a lease for a XC90 but the additional running boards are rusting badly and are poorly made. The rubber grips are also coming out from it. We originally agreed to the higher light up running board but the normal one was installed instead and no compensation or partial refund for the difference. Service hasn't addressed the issue.
I originally hadn't considered Volvo in my choice of vehicles, but when I did see the new line up of vehicles and the new designs, I was immediately impressed, Volvo always had a great reputation for quality and safety but I needed something more appealing as far as design, comfort, hybrid choices and pricing. I decided on the new 2018 S90-T8 Hybrid Inscription and was given an excellent deal. The S-90 T8 is incomparable in comparison to other auto manufacturers in the same class. With a powerful newly designed 4 cylinder turbo engine and hybrid package getting appx 400 HP combined I thought this was mind blowing. I'm already getting an average of 32 mpg on gas only and still working on bringing up the mpge (offered at 71 mpge) one of the highest mpge ratings for this vehicle class.All the standard safety features and other options that come with this model are beyond reproach. It's such a pleasure to drive this vehicle, especially that I do much highway driving and the adaptive cruise control is a gift! You won't be disappointed with this beauty, it's a head turner! VT of Queens