Reviews of Plaza Kia (Car Concessionaire)

MICHAEL PAUL

Thank you Damon and John for the most amazing experience at plaza kia great customer service there. I was going for the 2019 kia SPORTAGE and they was able to get me in a 2020 kia SPORTAGE brand new.

Eileen Mitta

Great experience! Understood what I wanted and delivered ! Ty Mario and Damon !

brigitta galati

The salespeople were very Friendly and showed us the features of my car.

Dekema Flowers

Thank you John, Damon, and Lu for helping me get the vehicle I want the 2020 Kia telluride LX hope plenty people come and see them plaza Kia

Alyce Pouros

Me and my husband went to Plaza Kia for buying a new car. Very friendly services, great pricing and great selection of vehicles! Thank you so much for all of your help. Definitely recommended to people in search of a nice car.

Maria Gonzalez

No help whatsoever. Have issue with new leased vehicle and no one seems to be available.

Daniel O'Connor

Unprofessional BS artists. On three occasions over a week, I entered my information through their website to inquire on a Telluride EX with towing package. I was called shortly thereafter on each occasion (including when my request specifically stated that I was in meetings and just wanted an email). I spoke with someone each time and they pushed me to come in for a test drive. When asked if the vehicle was still in stock, they stuttered a little and said, "yeah." Anyone who has been searching for a Telluride knows that the EX and SX models are in high demand and don't last more than a couple of days on the lot, so I doubt that this vehicle is lingering for a week. On each occasion, I explained that I am a serious buyer and asked that they send me OTD costs via email and I would respond promptly. They are 0-3, as I have yet to receive anything. Typical shady sales practices. Kia needs to realize they are no longer a downmarket brand and train their people to act with integrity and handle themselves in a professional manner, which includes telling the truth.

Danette Lipscomb

Thank you damon and Lou the expierence was great I love my new car

Ray Lee

Horrible store that definitely discriminates against people of color. Went in there to look at a Telluride and not even a salesman come to help us. After we looked at all the interior features, we asked for a test drive and they said no, "we don't do test drives on Saturday's." I reiterated to the person that on Saturdays, you don't allow any potential customers to test drive and everyone just purchases on the spot? He then said this iconic line, "I just work here." I walk outside, call the number listed on their website, spoke to another rep and said they definitely do test drives on Saturdays. So which is it?! Never give your money to such places as this only encourages them that they can act like this and be complacent about it.

Ernest Herren

Purchased a second hand vehicle for the first time from this place and it is in excellent condition! There are no issues with its mileage too, and it cost me less than the market price. Thank you so much for the exceptional service!

Erin Schroeder

This place literally sucks the service is so bad and they don’t help with anything they just make everything worse

Ann-Alisa Soler

Amazing place, Damon was very knowledgeable and patient with us. Also assisted us with insurance advice as well as what’s best for our family budget and needs in terms of a car. He was efficient didn’t try to cut corners and very professional. I did not feel rushed into making a decision. Not to mention our new Kia is everything we need.

Lisa Bergen

This place is a nightmare If I could give it negative stars I would. I brought my Kia Sorrento in for some repairs and recalls on October 1, 2018. I paid $1,800 for my repairs. I brought the car home on October 8th. 3 days later it was pouring rain, I went to get in my car after work and the entire roof liner was bulging with water, water dripping all over my back seat. After standing up on my side step rails to see the roof... the entire roof was dented in, holes where punctured in the roof, my roof rails and ski racks were cracked. the car is an SUV so you could not see this unless you climbed up to the roof. After bringing the car back to Plaza Kia they reviewed the camera in the shop and came to the conclusion that when my car was put on the lift it was raised to high and the beam hit my roof. So the technician that worked on my car thought he would fool me by letting me leave with the car. I guess he figured it would never rain. I was promised that my roof would be fixed, being it was completely their fault. It is now February 13, 2019 and they still have my car. I can not even begin to explain what they have put me through. They LIE, LIE, LIE AND LIE SOME MORE. they tell me the car is fixed and I can come pick it up. When I arrive (several times) the roof is still dented, the liner inside the car completely separated and the roof rail is not even attached entirely to the roof and bent. They got wax all over the car, and compound splattered around the trim. When I got upset that this is how they were returning my car, Orlando, who was the one at that time handling it, Slammed my trunk door and stormed away. I asked him if this were his car would he be pleased with how it was being returned? He said no! So I asked him then why are you the one getting upset. You damaged my car when I paid you for a service and you have been lying to me for months and months about it being fixed as well as not fixing it properly. They wind up keeping the car to try again to repair it. I sent someone who owns his own auto body shop to inspect my car and they told me the car was in Staten Island getting fixed at a different body shop. IT WAS NOT. It was still sitting there, they didn't want someone that knew what they were doing to inspect it.... I am now dealing with Sameer. Sameer is the biggest liar I have ever come across in my life. my car has sat in his care for weeks and he didn't have any work done. Just denied anything was wrong and then yessed me to death about what was being repaired. I again sent someone there to inspect my car because I was tired of being lied to. I sent my brother, my husband and the auto body guy. They refused to bring my car down from the lift until I had to call screaming. Because again they did not complete any repairs and didn't want the car inspected. When they finally did bring it down, Sameer did nothing but lie and talk to them like morons. They were all in disbelief at what kind of establishment this place is and who they have handling it..And now because my car has sat in their possession for 4 1/2 months without being started the battery is drained. Which Sameer again tried to get over on me, by telling me he charged the battery and it is fine. Meaning I will get home and once I turn the car back on it won't start. And then I am responsible for buying a new battery. I Have been trying to reach the general manager Dominick Mele, who does nothing as well. He won't answer an email or return a phone call. At this point I have requested that they refund my $1,800 for the original repairs considering they have done nothing but very poor patchwork on my car and my roof is still damaged. They will not refund the money. I have contacted the Better Business Bureau. I am picking my car up Friday and I am going straight to small claims court to file paperwork to sue them. because that is the only way I will get my money back. DO NOT BRING YOUR CAR THERE. Since I have brought my car and have been telling my story to other people I have come across a few with horror stories of this place.

J Castle

Terrible experience. Horrible & rude employees.

Adria Stokes

Gross gross behavior from Staff. Don’t bother going here.

nat aksen

Damon and Andrew were especially fast. Plaza Kia all the way! use this dealership with these people and you'll be good to go

layvon Woods

Thank you damon and staff at plaza Kia you made it happen for me at my budget I love my new Telluride

Nikos Post

Just got into our new lease today! A big thank you and shout out to Edriss P. at Plaza Kia for helping us make the process quick, easy and within our price range.

Dana Roth

I had a very pleasant experience leasing a vehicle from this dealership. No complaints.

Asia Jagnarine

I’m very disappointed with this dealership, I purchased a car June 3, as my 1st Vehicle. I never extract I would be treated to terrible I only had my car for 10 days when it completely broke down. I reached out to the general manager that owns this place and never received a reply. What so bad about this place I completely trust them and asked for a refund but was denied. And to make matters worse they wouldn’t even offer me a car , to get back n forth to work. This dealership is completely unprofessional and unhelpful. I strongly suggest that u don’t go to this place at all. They took my money and for a brand new car and sold me a lemon. The car was completely damaged. If there anyone else out here that feels the same way as I do I strongly suggest that u expose it. But I’m truly hurt by the way they handle this situation

John Esteban M

After seeing the Telluride at another dealership I was decided on buying it but wanted the SX trim level. I spoke with Austin in regards to the vehicle and he told me they had 3 Telluride SX in stock (he even told me the exact colors). He sent me a confirmation text and told me to ask for Damon. I drove from LIC to Plaza Kia (1 hour traffic) and was told that Damon wasn't in and that there weren't ANY Tellurides in stock. None of the employees seemed to care much and later when I spoke to Damon he seemed pretty nonchalant about the situation. If the employees can't do a simple stock check I wouldn't trust them with a lease or purchase.

Anns Charles

The worst autozone ever. Bad costumer service. No one cares over here. Just sort the place down. If you don't want to waste your money don't come to this place.

Akiva Homnick

Tried to upsell and refused to honor an advertised deal

Daniel Jean-Toussaint

Thank you to Damon and John my second Kia Damon came through with a great deal much appreciated go see Damon at plaza kia

Matt Jones

Recently bought a second-hand car from Plaza Kia and I am super satisfied with it. The car was the same as it was described in the advertisement, and the whole buying process was over in an hour including all the paperwork. I really appreciate their fast services. Thumbs Up!

Danielle Kelley

Thank you John and Damon for great service and a great deal you guys are awesome

erick rodriguez

fast. easy. painless. Thanks to Damon and Andrew. Plaza Kia is great and I will be getting all my cars from here, from now on! Thanks again Damon and staff

ruth fulcher

John was very helpful, with the sale of the call, and on point with what would be good for the family.

Yo Design

A little trick with these guys when calling press 1 for sales that’s the only way they will answer your call, but like everything else in life if you work hard enough you’ll get through to them. And they will give you a lovely explanation why it is your fault. besides for that I had a great experience, (listening to on hold music) “A 3.4 Google rating for a car dealership speaks for itself” After reading all these reviews if you’re still looking to buy a Kia I had a phenomenal experience at DiFeo Kia, In New Jersey.

Nelson Cheung

Scheduled a test drive on sunday. Waited an hour for them to get the car ready. Confronted by a random aggressive sales person who said they do not let people test drive cars and then further interrogated me on the price of the vehicle comparing his brand to a Porsche dealership. What planet does this guy live on? Clearly this person needs a service lesson from Old Navy because even the employees therether more knowledgeable than this guy. Mario on the other hand gets 5 stars, he did whatever he could to help

Arnessa McNeill

Mario and other Staff were great. Didn't have the best credit and I'm now the owner of a Sorento

Myrtho Leon

If you want a car Plaza Kia is the place to go, the customer service is awesome and they will help you to get the car you want guaranteed. Mr.Damon Jones is great and really took care of me.

Juan Diaz

The worst place on the planet! Customer service is horrible!! I don't really give harsh reviews but this place got under my skin. Good luck to all trying to return your Kia. Edit. I only came to this location because I was told that there was room to bring my car for lease return (called the number that was listed on Google maps). Had I known that it was a lie I would've never attempted it. Maybe who ever answers the phone should be clear about the return policies and not bait customers to come in and look for employees that don't even work there. I would never lease from Kia again. Enjoy the 12k you got from my pocket. People call before hand and hopefully you will not have the horrible experience I had.

Zoe Nash

My experience with Plaza Kia has been great. The professionals went above and beyond to help us find the car that we were looking for. Also the price they quoted was very competitive. Thank you so much guys for such reliable services.Highly Recommended!!

Brandon Pellegrino

The service department provides the worst customer service I've ever experienced. Use at your own risk, and don't expect to be treated like a human being. I was forced to take my vehicle to Staten Island for service.

John Leacock

great service

Purple Rose

Thank you Lou and Damon you helped me get approved and get insurance I love my new optima thank you Go to plaza Kia they are the best

Heather W. Johnson

I am a regular customer of Plaza Kia, and I am very happy with the service they provide. The staff is very nice and freindly, and they calmly answer all your questions.

R. M.

Damon is the man. John very helpful.

Camille Austin

Thanks John and Damon on the great service and the great deal check out plaza Kia they are great

Jackie Benn

Ed was fantastic and helpful!

Archie Luiz

I bought my first car from Plaza Kia. They offer a wide range of car to choose from, and the price is also reasonable than other dealers. The staff members calmly answered all my queries and didn't influence me to buy a particular car. Great Service. Highly Recommended!

Cynthia Colon

Very pleasant experience. The salesman Ed was very helpful in explaining every detail. Quick and professional service.

Latoya Wilson

The new staff at the service center is awesome

Forest Moorehead

Thank You John Colvin and sales manager Damon Jones this is our second KIA Sorrento plaza KIA is the place to go great ppl and service

Shan B

Called the phone number listed and asked for a specific car that was showing in their inventory. I asked the gentleman that answered the phone specifically if he was in the store and he assured me that he was. He confirmed the color scheme and model with me on the phone. I got to the location within 20 minutes and was told that they did NOT have the color scheme in the model that I wanted. They did offer me another color which I wasn't happy with but was willing to negotiate. They kept wanting to run my credit which I know is pretty decent and I said no. So when we counter offered their "random"offer that was just monthly payments (they wouldn't tell us the price of the vehicle) they finally came back with $48,000 for a vehicle with an MSRP of 44,920 and a "Plaza Price of $43,092" on their website. The lies, first telling people that you have the vehicle in stock, secondly offering the vehicle for $4,908 more than your advertised price. You should be ashamed of yourselves. At the end of the day it is a KIA that is KBB'd less than the MSRP already. I will wait patiently and continue to drive my Cadillac CT6 til the prices come back down in a couple of weeks when the Palisade hits and I seen one on the delivery truck on my way home. I will not be back to Plaza Kia to complete my final purchase though and I hope others are aware of their scams. Always ask for the selling price before you sign anything. On a better note we did have some good laughs with Mr. ED!!!

Agless Silva

Faster than most places. Great experience. I will definitely come back!

Tabitha E. Warren

Received fast and friendly services at this dealership. I was given every detail about the car before purchasing. Also the paperwork was quick and easy to fill out.

Alison

Thank you damon, Lu, John for getting me the new 2019 Kia sorento sx touring they was really helpful and respected my time.

John Confrey

Great service. Very honest and upfront and were willing to help me with every step of the way. Last car took 6 hours to lease. This took / and I walked away feeling happy. Great job by Mario and Damon. Highly recommend.

BenHesh studios

Thank you Luis, Damon, John for my new 2020 Kia telluride s awd. Amazing customer service there I would recommend coming here before you buy.

Tony Smiley

Ed provided great customer service. He was patient and answered all my questions. Ed also turned a negative experience with the first salesperson I came across into a positive experience with him.

Adriana Dantas

I took my car to Plaza Kia recently for servicing and the mechanics did an excellent job on my old car. It is now running very smoothly like never before. Happy customer!!

Angelina Edwards

Ed was very helpful and patient throughout the entire process. We would definitely recommend him to any other car buyers in the future

Jasmine Rylah

I visited this place to buy a second hand car for me. The range of products and prices were excellent. I got the best possible car in my budget and the staff was very friendly as well. Great service!

LALA SINGLETON

Thank you damon and Francis you were patient and made it happen for me great job

Danny Walker

We had a good experience upgrading our vehicle with John today, thank you

Paula Ruiz

They are rude. Very unhelpful!

Lissette Burgos

I came to Kia Plaza Dealer in hopes of getting an affordable and reliable new car as well with my Trade In and got a great deal for it! John is a great salesman who listened to my needs from the very start... Damon made sure I was a satisfied customer. I definitely recommend Kia Plaza if you’re interested in getting into a Leased or Finance

Victor Thkifati

If I could give 10/5 stars, I would as I had a surprisingly great experience leasing my new 2020 Kia Sportage SX Turbo from Plaza Kia! I have to be honest that I didn't go into the dealership with high expectations as I've had nothing but bad prior experiences stemming from pushy sales reps with their cheese sales pitches, over-inflated prices, and hidden fees added. However, I had the exact opposite experience with Plaza Kia and it was a great pleasure working with both Damon and Andrew!! Not only were they not pushy, they were completely upfront and transparent about what they could and could not do with pricing and broke down everything that was included in the fees, so their were no surprises. The best part was that they were able to work with me and ended up giving me a really great lease offer which not only beat out other dealerships but also all the leasing companies out there who offered a competitive rate to begin with. I was in and out in 2-3 hours driving my brand new Sportage. I would highly recommend working them!! Thanks!!

Michael Martinez

Best Dealers! The best, most stress-free car dealership around. Everyone was respectful and easy going. I never felt pressured to make any decisions right away. My privacy was respected and they gave me my space, but when I had questions or wanted extra information they were there right away. I appreciate everyone's hard work to get me exactly what I wanted in a car. And I love my new car! Thank you!!!

Eleanor Montgomery

As usual - excellent service from the sales floor to the maintenance department. All around great experience!

Steven Tuozzolo

Thank you damon this is my third lease from plaza Kia always a great deal and experience

Erivando Silva

I was looking to buy my favourite 2019 Kia Rio but they helped me to get the latest 2020 Kia Sportage. I am very thankful to them for their best efforts for giving me my dream car.

James Smith

Thank you Damon and we this is our second car from Damon thank you again I love my new cadenza

Sy Jeanlouis

Mr Ed was gr8 he made me feel like family will recommend

Crystal Panton

This Kia dealership has been wonderful to work with from the moment I walked through the door. They showed me all my options based on the budget I specified. And when I wanted more than I could afford, they worked with me to let me walk out with a car I was going to love. I was able to take it for a test drive in the neighborhood. My Optima drove amazing. I’m in love. Thanks John and Damon for the smooth experience and your wonderful customer service. -one satisfied customer!

Antony Depalpe

Its like burger king u have to go to people table yourself while they were sitting to get finance or lease options.sucks

Robert McRae

Not impressed with the service that in had.

Alosaka Laguna

Courteous staff, great collection of vehicles and awesome prices! Recommended for everyone.

Myrlande Laviolette

Thank you ed and Damon for a great expierence i will refer family and friends to both of you i love my new kia sorento you guys are the best

Raylene Gomes

I went to this place to buy a 2019 Kia Stinger GT and got it at a very amazing deal. Great range of products, amazing prices, best customer service. Car buying process has never been this smooth for me earlier. I am impressed.

Ramona Massey

This place is great! Just bought our second vehicle from them. No stress, fair prices, family business. We will be back for the second vehicle soon.

Jodie Towne

This is one of the best Kia dealerships! Service is great, and their staff is very knowledgeable. They are also friendly and considerate of both our time and money. Thumbs Up!

Patrick Foster

Brought car in on Tuesday August 21st and had scheduled an appointment for 11:30am. Arrived at 11:15 and let them know that i needed an oil change. They told me the wait would be approx 2hrs since they were short staffed and had a few cars to work on before mine. My car did not go into the shop until approx. 2:45 pm and by 3:15 was out. That equates to 4hrs being at KIA. Very unacceptable. Need to hire extra staff or if someone calls in sick, there should always be a backup. Only saw 2 men working there.

Joseph Berman

Surprisingly. 1st in history that I have had an awesome experience in car dealership. from the get-go till the end every word that they said they lived up to 1000%. The biggest credit I give to is the general sales manager of Kia damon Jones. Damon jones is awesome. Go in and mention Joseph Berman and you will get the red carpet White Glove service

Minako Brown

Thank you john caldwell and damon jones the service was outstanding and the deal great i appreciate you will refer friends and family thank you

Mackenzie Gallo

do not return phone calls, no one picks up the phone and when they do they keep you on hold

Errol Henry

I am thankful for john and damon for helping me get a kia suv.

Donnie Ford

Pros: 1)Mini Donuts in the waiting area. Cons: 1)Called service number and received a nice price for a oil change package, went in for the service, and the price was much higher. I did not get the package that included tier rotation. I was basically lied to! (Very upsetting!) 2)No tech available to do recall! (Very upsetting!) 3)No complimentary car wash after service! (Kia Yonkers & Kia West Nyack offers it.) 4) No one knows how much what is what in the place. There’s no prices next to the services located in the service area. Location recommended? NO!

Tracey Lewis

I bought many cars from Plaza Kia and since the time I made my first purchase from here I never thought of going back to the traditional dealership. They provide great deals and amazing customer services. It been always a pleasure doing business with them. 5 stars!!

Cherrie Cherrie

Thank you to my friends at plaza Kia on my new KIA STINGER thank you John and Damon great experience and service !!

Janet Oliveira

Plaza Kia offers amazing services and has a great staff. Thumbs Up!

Helena Roberson

Thank you to the entire staff at plaza kia especially mark and damon appreciate you guys and love my new koala sportage thanks

Telman Hasanov

General Manager by name Damon is the worst human being in the world

Lunar_ eclipse

Where to start? I have been here 4 times and every time I come I ask myself why bother making an appointment in advance because I never am served even close to that time. I have been here today over 4 and 1/2 hours and it is still my car isn't ready. Also I pulled my car up and tried to register it I was told I had to wait for the valet guy to come back in order to register it. Then after the valet checked me in i waited about 1/2 hour for them to pull it in for it to wait again. They need to open another Kia service place in Brooklyn so I don't have to come back here. There is no reason to go out of your way if there isn't much in the line of competition. Update: I got a response that this is a showroom page so where is the page for service department reviews? Also don't customers have a right to know what they have to endure if they purchase a car and need it serviced?

Biquini Kloset

John was very helpful and made the process effortless. Thank you.

Dashawn Turner

Good service! I went to Plaza Kia to buy a car and I am very impressed with their friendly and knowledgeable staff. The best thing about the purchase was the long test drive that I pre-booked on their website. I am very glad I came into this place.

berna guney

Just completed my second lease signing at Plaza Kia. I chose the 2019 kia forte and am happy with the deal. John was very helpful.

Paul Young

Great experience at plaza kia this is my secong kia sportage from them and the service gets better thank you damon jones and john caldwell i appreciate you and will refer friends and family to you thanks !!!

Karen Spence

My experience at Plaza Kia was awesome Damon Jones was very professional and made me feel comfortable with make such a huge purchase!! I never felt pressured and everything was thoroughly explained to me. Thanks so much.

Hamza Berdi

Looks great place to buy a new car, like others I also bought a car the last month, what I can say don't pay or sign any papers before you see the car. In my case the car was new but with a damage which was repaired by them earlier and I was not told anything, I found out the signs of the damage after several days and I had to spend a month to properly repair it. So my advice be careful. I was planning to buy another car in the near future but I'll not ever buy any car in any condition from this location.

jon olivella

Cortney really took care of me during the process of selling and purchasing my new vehicle. He even went out of his way and meet me and pick up the spare key that I forgot to bring, these guys definitely put the customers first.

erik mukhaylov

Very rude and unprofessional specially the finance guy with a the ponytail mast person! Worst car buying experience of my life! Lied to me took a deposit took off plates from my old car ripped off my registration in the end tried to get more money playing games wasted over 3 hours of my time. I had to take the next day off work to go to the dmv and get a new registration sticker not to get a parking ticket. What a waste of time and no apology from the dealer just a lot of laughs. I hope they close down for good!

josue fleury

Thank you to the staff at plaza Kia especially Damon Jones the sales manger love my new Kia Forte you guys are awesome

Charnay Yates

Thank you to Andrew and Damon this is my second car from plaza Kia they are great appreciate you guys

Grant Smith

I got a very pleasant 2019 Kia Sorento SX. John was very helpful and wore a nice suit. And he put on my roof rack while in his nice suit.

tosin akinmusuru

Plaza Kia was wonderful. Andrew was a huge help. Was in an out in 2 hours. Highly recommend this intelligent staff.

Sandra Sam

Damon Jones you are AMAZING! Thank you so much for taking the stress out of the process of leasing my new KIA SPORTAGE

Nayara ferreira

Bought a second hand 2018 Kia Sorento LX Turbo. Top notch vehicle condition, very low pricing, we haven’t faced any issue till now. Overall happy with my purchase. Amazing work!

cathy stasolla

Thank you damon and ed my second kia ootima hreat giys and great service

David Groshen

We went in to gather information, reguarding the options to our lease. We had exceeded our miles after 2yrs on a 3 year lease and had to drive our Serento only locally, a DISASTER. I called in advance to work with the same salesman and we set up an appointment for 1:30. We were called at 1:15 and confirmed our now VIP appointment (nice). When we arrived we were greeted by Courtney, young and enthusiastic not our original salesperson, sometimes you gain in the exchange! Courtney guided us thru the complicated options and was the glue that held the deal together! Honestly we arrived at 1:30 and left at 8:20! In the end my wife is now fearlessly driving back and forth to pickup our kids from college! Her life is way more manageable, the professional team especially the finance guy (he was AWESOME ) atPlaza Kia allowed us to gather all the information prior to making our now very informed decision. THANK YOU PLAZA KIA, COURTNEY AND THE WHOLE TEAM... Imagine 7 hour and happy... Customer service counts!!! Happy Driving

Christine Smith

Thank you Damon and John on the new car we were referred by friends and they were right you guys are awesome

Anatoly Novitsky

I just got a new 2019 Kia Forte my first Kia car and had very helpful sales person and manager, John and Damon thank you.

Devin Cronin

Excellent service! All the staff were very helpful as they described about the vehicles very nicely. Also they did not used any pushy tactics to make a sale. Buying a car from them was a very hassle-free experience for me. Thank you guys!!

Don Emanuel

Friendly place and good service

Cherise Wiltshire

Thank you John And Damon for your excellent customer service. .

Carissa Marksman

John was very helpful.and damon also these guys are amazing and great customer service. I would recommend coming here before making a decision.

Christian Espinal

John was great. He answer all my questions and was very nice. He found the right car for me within my budget. Ask for John when you come to Kia.

Andrew Kambanis

Salesman Vito sold me my car and couldn't be happier with the purchase. He helped walk me through the entire process and gave me an amazing deal.

Sabs Fugee

I had a great experience at Plaza Kia. Mario and Damon were very helpful and knowledgeable about the cars that they sell. I was pleasantly surprised by the wealth of knowledge and expertise that they possess. It didn't hurt that they were very friendly too. They answered all of my questions without hesitation and helped me to find the car that would best fit me and my family. Thank you!

Geraldo Rivera

Unprofessional. Customer service completely lied to us. Total bait and switch tactic. Never will recommend. My wife contacted this dealership a few days ago to set up a test drive. We’ve leased several times with Ford, Nissan and Honda. We were intrigued by the look of the Telluride. My wife was told that they had every model of the Telluride on site and scheduled an appt with them for a test drive. I took my family out of the pool on this 100 degree day to drive from Staten Island to Brooklyn so they could experience potentially driving in our next family vehicle. While driving across the Verrazano Bridge we received a call from them confirming our appt. We informed them that we were in route. We arrived and walked in. We looked around the show room and there were no Telluride models. An employee from behind the desk asked us if we were looking for the Telluride and we answered yes. He then stated we have none. We told him and every employee within earshot that we specifically scheduled an appt to test drive it after being informed several times over several days that they had every model on site. The employee in an effort to keep us from leaving wanted to show us a Hundayi and said “both cars are virtually the same” Spent two hours in traffic plus a toll payment to be lied to. If this is a glimpse on how this company conducts business I will never own a Kia. Ford, Nissan, Honda I have a fist full of cash and an 850 Fico score. Don’t let me down.

Wesley Rendel

Thank You Damon and John for helping me decide to get into a 2019 Kia sorento which is bigger for my family that is good and would say if you need help or anything go to these guys.

Sara Javidi

Thank you damon and staff for helping us out

Taylah Faucett

Had a great experience, at Plaza Kia. Very helpful and friendly personnel. No hassles. Good Job!!!

Elvis Reyes

This is the worst place to buy a car. after you get out of there with your car they are not responsible for anything I bought a Lexus 2015 page 36,000 peso and had some problems that I did not notice when I picked up and when I came back they told me that they were not responsible for repairing it as you could

Frank Cianciotti

Went for a supposed deal; received usual sales runaround. Another hour I'll never get back.

john digianni

I brought my Kia in for 30k service the price I was quoted for this service turned out to be for labor only the parts added another $300 < to the price. The technician over inflated my tires by 15 lbs each (safety issue) nothing was moved in the cargo area so it’s safe to assume he didn’t check the spare tire, also he didn’t top off the washer fluid. Plaza’s 30k service varies slightly from what the manufacturer suggests. Maybe Plaza should reach out to customers (they do have all the customers phone numbers) to check and see if they where satisfied with there service, most businesses do do that nowadays.

Dillon Pierre

Thank you John and mark great deal great service

cleo harley

bought a new optima sport. not only did Andrew help me get into what i exactly wanted, im paying LESS than what i was paying before. took a little longer to actually receive the car... could be a faster process...

yvonne iacovetta

Thank you john and damon this is my second sorento from plaza the service and deals only got better thank you guys

bobby villano

Damon & Mario were amazing & a pleasure to deal with ! Made the car shopping very easy & they are very helpful I recommend anyone to come & get a car thru plaza Kia!

Talita Fabiano

Great Place to buy cars!! Plaza Hyundai has always provided me with great service whenever I went there. They always go beyond my expectations to deliver the best results.

Monique Evans

I bought my first car two weeks ago. If you go to Plaza, see Damon. He was able to sit down with me, sort through my options based on my budget and I was able to walk out with an exceptional purchase. I could not be happier. Friendly, courteous, all staff worked together to make sure I was being attended to.

Freya Russell

Bought Hyundai Elantra Eco Sedan from this company and very happy with my purchase. Its condition is top class and doesn’t seem like a used car. Thank you guys, it was great deal.

Inga Oneale

Had a great experience. Both Johns and Damon were very helpful throughout the process. I'm very happy with my selection and the service.

Stephanie Sewell

What a great experience at plaza Kia today I traded in my HRV for a Kia Sportage the car and the service provided by my sales person John Caldwell and sales manager Damon Jones was exceptional I would recommend anyone in the market for a car to go see them THANKS AGAIN !!!

Antoin Rinn

I have been a regular customer to their service and bought a few cars from Plaza Kia. They are the best Kia car dealers I have ever worked with. Its been always a pleasure working with them.

Khashayar Namiranian

Damon is helping us with taking the leased car today.

Derris Golding

There's no right turn from the main street, Kings Highway.

Henry Cunningham

Have been going to Plaza Kia for over some months now for my car’s regular maintenance. Very meticulous and friendly staff, great servicing, very low prices. Good job!

DAVID MARS

Thanks Damon and ed great deal and great service

Vuong Tran

I’ve been working with Usman over the phone about getting a Kia Soul and service has been nothing but helpful. I would recommend coming here for first time or experienced buyers!

nan c

If I can give zero stars, I would. After many discussions, we decided to go with a kia. I was looking forward to test driving a kia with my husband because we plan on buying a family car but once we stepped into the dealership, nobody came to greet us. They completely ignored us. The man was telling me how they don't do test drives on weekends. He was not apologetic about it. He just shrugged it off and just said "I just work here". I've been to other dealerships and had no problems test driving on weekends and they were a lot friendlier. I feel like we were discriminated because we do not look a certain way or have a certain race. You should be ashame of yourselves hiring employees who discriminates.***EDIT*** kia did NOT apologize for their employees behavior. We have a friend call kia and they told them they do tests drives on weekends. So apparently kia allows their employees to discriminate and lie to customers about test drives and not take responsibility for their actions. Do not waste your money on a place that discriminates and are unprofessional.

Melissa Cavaliere

Customer service all the way I love the new Kia 2019 just leased #1 !!!!!

Carmine Bilotta

Have bought many cars in the past, This is by far my best experience yet!! Highly recommend Plaza Kia!!!!

marquise brown

Plaza kia was helpful. the process took kind of long... but we walked out with a great deal. Thank you Plaza KIA@!!

Tom Burkly

Ed was helpful

Juan Beltran

All i can say is WOW my second car from plaza kia and the service gets better thank you to John and Damon for a great deal and better service

verona hepworth

These people have an outstanding team! I went there to buy a car for my son and I felt really welcomed and cared. The staff there is very knowledgeable and explained me the features of all the cars in my budget to make it easier for me to make my purchase. Highly impressed!

Od Do

Horrible customer service.

Edward Gray

My experience with plaza kia was good.

Jonibek Islomjonov

went there to lease a car, everything was signed and paid for. They even told me I will get the car the same day, at the end they said I’ll get my car at a different day. frustrating

Ruby B. Doty

Was looking for a second hand car in a proper condition and visited this place. I was amazed with the collection and variety they offered. Finally got a great car in my budget. Thank you so much!

David seidita

. Damon Jones and Louis Porcelli went above and beyond to help me and my family with our purchase. Have always a great experience with this dealership.

Reginald Prendergast

Damon and john really helped me and my wife out alot thanks kia.

Nasima A

Damon is the BEST DEALER IN THE WORLD. Straight up honest dude. I am so glad I took my time. He is great. If you want a Kia see Damon

Devin V

One of the worst dealerships that you will deal with. Buyer beware - Purchase a car from them , damage to the car was never disclosed (bumper had a 2-3 inch hole in it), since it was not a safety concern they did not bother to disclose it. That is what the salesperson told me. Salespeople are clueless and ignorant sales managers - whose goal is to sell the car and not care about customer experience or satisfaction. This was the 8th car I purchased - by far the worst experience at a automotive dealer. Pay an extra couple of hundred dollars at another dealership and save yourself the headache and anxiety. Time is money people. After I vented their sales manager Damon contacted me to resolve this issue - lets just say millennial that are employed at my business are more professional then their sales manager. BTW will be reporting them to NYS and filling a VS35 - Dealership complaint form.

Jeanette Berroa

I came in wanting to trade in my mazda 6 for a Kia Stinger, strictly having an idea of what numbers I’m willing to pay for this car. Dexter and the finance team are amazing! They did not pressure me, they sat me down and went things over in detail. Which I love, they negotiated with me and at the end I walked out with a brand new stinger. Can’t be more happy! Thank you.

Lissette Nieves

Thank you Courtney and Damon you guys are great love my car and you service is exceptional

Eustene Brooks

Thank you to Damon and the staff at plaza kia this is my second kia sportage I am pleased with the car and service

Troy Brown

My car needed some service and repairs, so I took my car to Plaza Kia. The mechanics there were amazing and made sure the repairs done to the cars were proper. Thank you!

Dorid Crosby

Vernon my sales representative was very patient and helpful. He answered all my questions and work with me to get the vehicle that I really wanted.he is well mannered and respectful. I’m enjoying driving my new Kia. I’ll highly recommend Kia . Thanks guys! for making me a happy customer .

Jamel Flatley

I recently purchased a 2020 Kia Sedona LX from Plaza Kia and would honestly recommend anyone looking for a car to buy from here. Their team was very professional and polite, and gave us a variety of options for cars in our budget. Being a not so knowledgeable person about automobiles, their advice really helped me throughout and I ended up buying an amazing car. Totally satisfied with my purchase. 5 stars!!

Sonia Benton

Thank you John and damon we love our new sportage

samuel washington

Plaza Kia was amazing to deal with. Andrew was a pleasure and helped me lease my car pain free. Thank you!

Lindsey

John Caldwell was an amazing sellsman! He provided me with all the necessary information. He also found me the most affordable deal to lease my new Kia Soul! John had the patience to work with me and my fiancé on this new purchase. He looked through a few insurance companies for the best quote. I can’t exclaim how happy me and my fiancé are!!!!!!! Thank you!!!! #firstcarowner

Gary Miller

Thank you John and Damon for the great service