Reviews of Jaguar Larchmont/New Rochelle (Car Concessionaire)

Ludovic Collin

If you have service work to do on your Jaguar I would strongly suggest you consider a different dealer. One who stands behind their work and one who doesn't challenge client words. My Jaguar locking system worked perfectly. Bring it for new key. It is broken afterward and need new part. According to the service person the fact that it broke at that very moment is purely coincidental... And who knows if in fact it wasn't even broken before....? If you would rather avoid being accused of this, pick a place that is more respectful of the client and the brand it serves.

Jay Arr

At the top level, Bryan has seemingly crafted a team of professionals who have the right set of core values to turn the overall car buying experience into a formed relationship. Nick in particular transformed what could have been a somewhat typical series of events into a very positive experience. His personal connection and team leadership spoke volumes in helping to create a great work culture. Both Lenny and Wes were very attentive and knowledgeable. I especially liked how they worked in tandem to answer any questions I had to help ensure I was making the right decision. Both exemplified the right balance of professionalism and relatability. Melissa also set a good welcoming tone as you entered the establishment, and helped to ensure that the customer experience clicked right from the beginning. While Joe kept things light and simple during the final paperwork process, which can often feel very dry and overwhelming. Top to bottom/start to finish great purchasing experience which ended with me driving the car of my dreams for a very fair price point.

ELE GA

Horrible!!! These people are the worse do not go to this place, they will waste your time. Went to sell my car, I got a offer and spoke to the salesperson on Wednesday. Supposedly their corporate office gave them the value of my car. Drove in a hour of traffic from NJ to NY paid tolls and waited for the salesperson on friday at 10 am, got there sales person was late and when he did arrive he said that his manager cannot take the car because the Manager is not there and he went on Vacation till sunday. Why would they make me come on friday at 10am and knew he wasnt going to be there. I even received an email about confirmation of my appointment. Then on Tuesday I received a call from the sales person saying that his manager cannot take the car because they LOST MONEY on the other cars I sold them three months previously. So nothing but lies, if corporate gave an offer on my car why would the manager then say he cant take the car? Bottom Line, big company with morans running the stores, Unprofessional and a WASTE OF TIME. They may have AUTONATION on the name of the store but Management is no reflection of the company. A simple No we cannot buy your car instead of wasting my time. I can only say that probably buying a car is even a worse a experience. I even spoke to the manager on thursday and he knew I was coming on Friday at 10 am. Do not go to this store they will waste your time and Management even worse hiding behind a desk or office without the courtesy to talk in person. A Monkey can probably do a better job, just add Manager as his last name.

Metro Technology Services

The services doesn't go with the brand, very low quality service!

Eman Atshan

Picked up an XE on 11/29. I dealt with Jim R. and I was able to cut a deal on the same day I went in. He was patient and handled my requests very professionally. And I got a great deal! Awesome service. I had a great experience. My boyfriend also picked one up a 2 months before and had zero complaints as well!

Olga Kildishov

If I could rate this dealership 0, I would. I bought a new car on 12/23/17. The car had problem and I tried to reach the dealership in order to return it or exchange it. The General Manager never called me back, neither did the Sales manager. They do not answer my calls, period. Meanwhile the oil is leaking and the car cannot be driven.

Anthony Clarizio

Multiple scratches found on my car after being serviced

Ryan Gifford

Great service and a great bunch of guys who handled my purchase of an F type effortlessly from across the country. They met my budget directly even though it was ambitious, and made the paperwork a breeze.

Daniel Florentin

Good place

Natoya Clayton

I walked in to the jaguar dealer New Rochelle location and was introduced to James Raysor. We’ll let just say this he is a great example of outstanding customers service that most establishment is lacking these days. He went above and beyond to get me the F-pace I wanted. I will be a recurring customer from now on. James is knowledgeably and kept me informed every step of the way. If you go there try and see James you will be taken care of.

Arun kumar

The worst financial manager ever I met and the sales person goes crazy when we keep asking them the questions on the car. Try to avoid this branch. With these kind of people Jag getting down

Rafael V.

This was without a doubt the best car buying experience I’ve ever had. From start to finish the staff was amazing! Aline & Anthony were great! Very informative and helpful. Anthony could have let me sign and walk out but he took the time to sit with me and discuss warranty options that would barley affect my car payment! Buy in confidence at this dealer. I love my new car!