Reviews of Ducati New York (Car Concessionaire)

Sean MacBride Murray

These guys are awesome. Everyone, especially Joon and Bill, made me feel welcome and respected. They helped me understand my new bike and made sure that I got what I needed. If you're in the market for a new bike (whether or not its a Ducati or Triumph) stop in here and see what they have to offer. You might become a Ducatisti or a Rocker when you walk out. Thanks, guys. You've got a customer for life.

Steve Dunthorne

Very cool Ducati store

Rex Staples

I can't rate Ducati Triumph NYC highly enough - there aren't enough stars to describe how great this place is. I'm what you might call a "complicated" customer (pain in the a**). I brought my Ducati in for servicing and some modifications. Anna was super helpful and patient as I kept adding parts and modifications to my request almost daily. Finally, after about my 23rd request for obscure custom parts, she showed massive integrity and took the time to really talk with me and give me a little reality check. She could have made the shop a lot more money by letting me go on with the repairs, new parts, and adjustments, but she didn't. She never suggested I was making bad decisions or over-tweaking the bike. Instead, she asked a bunch of really intelligent questions and really listened to me. After our talk, I decided not to pursue the crazy mods and she said she thought I'd made the right decision! She's just the best! So after giving them a couple days of peace and quiet, I decided to throw another wrench in the works by announcing that I wanted to trade in my old bike for a new one. I thought there might have been some eye-rolling or groans, but everyone was just amazing. I spoke with Marcos first and he was the definition of customer service. Whatever I needed, I got before I even asked. When I went into the shop, I met with Tony, who sold me my bike. Excellent guy and a total pro. Both Tony and Marcos made my buying experience so pleasant and easy that it felt like they were just giving me the bike. They take care of absolutely everything and take real pride in what they do - a real rarity these days! While I was in the shop I also finally got to meet Anna, who was even more awesome in person than over the phone! I really believe that this is a place that actually values the customer over everything else. It truly feels like being a part of a small family. If anyone is even remotely considering buying a Ducati or a Triumph, this is a mandatory stop when you're shopping. I guarantee you'll buy here. By the way, I ordered some aftermarket parts to be installed on my new bike - some of which arrived late. Once again, after being a "complicated" customer, I was treated like royalty. Just the best people around!

victor taveras

Love this place. They have a very big selection of motorcycles. Got helped from Tony great guy very friendly.

Maya Bramwell

This was my first bike buying experience and having visited dealerships in Long Island and New Jersey i finally made my way to Ducati Triumph. I am really happy that I did. The whole team made me feel comfortable as soon as I walked through the door. They were all very knowledgeable and all the intimidation i had felt in the other dealers simply went away. Joonil was very honest and clear as he laid out my options to buy and also gave me a great recommendation for insurance while i finally purchased my bike. KS helped me pick out all my gear including a Dainese jacket which was very reasonably priced ! As Joonil was out on a ride the weekend i went back to pick up Marcos and Bill took care of my final pick up and finalisation and they both made it feel very smooth and all aspects of the sale were made so easy. They took care of everything making the whole out of the door experience very seamless including great advice about their experiences on biking ect. The store environment is modern and relaxed. So refreshing after my other experiences in other dealerships that felt very aggressive and cold. Great team !!Great product and all around the only dealership I would recommend !! Go check them out !!

Robert Mangual

Not in motorcycle person, but the bikes there are awesome brrrrrrr

Giani Brussich

It was a great overall experience. There were all kind, patient and knowledgeable. I had the pleasure of working with Jerry. I unfortunately was unable to purchase the bike I wanted but that was only because of me. Jerry did everything he could to work with me to find good fit for me. I would highly recommended them for all of your Ducati needs. I literally just left and made sure to share my experience. When I eventually buy a Ducati, this is the only place I am going to for all of my Ducati needs.

Nekky Sync

One of the best looking bikes out there in nyc you find in this establishment

Casey Venet

Saturdays only motorcycle inspection. Gets the job done quick and cheap.

Luis Calderon

These guys are awesome. I purchased a bike from them as a beginner and they went out of their way to make sure I got the bike home safely and did not have to start off my riding in the city. Best transaction I have had in a while, I will be sure to come back here for years to come as well as recommend them to anyone looking for a bike or anything to do with motorocycles.

Brendan Burchgart

Dropped by the store yesterday and had a great chat with some of the staff who really knew their stuff, plus as I’m a non US resident they had some great tips for what I can and can’t do. The store itself is laid out really well, with some beautiful bikes out on display and some great merch also. Well worth a visit!

Scott Maciag

I've known of many "Ducati New York" iterations & owners over the years - from back in the day when they were near Jacob Javits on 11th through it's current location on Spring & Washington under former ownership to it's rebirth with the current owner, Steve. There is nothing you want more than to be around good people when you're going through hard times, when you need someone to go that extra mile for something you need or simply just to treat you well. And let me tell you I've been treated really badly by some dealerships who definitely knew better but didn't care. For example: One place in NJ tried to steal an $8,000 deposit I had on a 1098R. (And almost got away with it!!) Unfortunately I didn't know back then that I was entitled to a refund of the entire amount and wanting a refund, but not to burn them either I ended up letting them keep $4,000. A honest dealership would've never done that. The dealership who conned me out of that money was Jack Trebour btw. I've also been treated horribly by Rockwell Cycles. I've watched them drop and knock over customer's bikes either without telling the owner or giving them a hard time about fixing the damage once the owners found out. I've also been treated rudely many times when, for years I gave them almost every dime I had. Literally. I even helped Nick clean the shop after hours, assist customers when they were busy, answer phones for Marian, etc. They're only 15 minutes from where I live. The really good dealerships are few and far between. I don't have to buy new gear and bikes in a dealership. It's cheaper to buy it privately or online. Duhhh... But I buy things at DTNYC because I want good dealerships to remain near me, not to close up shop or only exist across the country. Most dealerships love their Ducatis but Steve (the owner), Bill, Marcos and the rest of the gang are different. They are such nice people that you WANT to give them your business for the simple reason that THEY ACTUALLY CARE ABOUT YOU!! Whether it's just saying 'hi', assisting you with a purchase or having fun at one of their Ducati parties, these guys are top notch. And although I am unemployed at the time of this review, you can be sure my first payday they'll be getting a call!! : )

Peter Petredis

I can't say enough good things Ducati Triumph New York. The showroom and parts/ accessories areas are top notch and filled the best parts and biked around. The sales staff is very friendly and knowledgeable about what they sell. When they don't know the answer to a specific question, they don't BS you, they go and find out the correct answer. Overall there is a level of professionalism and respect for the customer the many of the other area motorcycle dealers could learn from. I saw a 2011 Triumph Daytona 675 on Craigslist. When I went down to see the bike in person, it was exactly as described. Even though it was a used bike, I could tell it had been taken care of by the dealer like it just came out of the crate new. After running though the parts that had already been added by the previous owner with the sales guys I felt like they knew what they were talking about, and it was time to talk financing. Marcos in the financing dept. is a great guy. Very open and up front about everything, and definitely willing to put in the time to work with you so you can get your payments where you want them. The term "low pressure sales environment" is an understatement. This is a no pressure situation. After all was said and done I'm the proud owner of a new to me Daytona 675. I would highly recommend anyone in the market for any kind of bike give these guys a look.

Rahul Goyal

Located very close to Holland tunnel is this one stop shop for all kind of Ducati enthusiast needs. I have been here several times and they have an amazing variety of apparel. Their schedule is mostly tight with long waiting times.

Jeff McGregor

Absolutely amazing experience here. First time rider buying a new bike, and was guided through the whole process from the moment I entered the door til taking delivery two weeks after. The staff is friendly, professional, knowledgable, and a pleasure to be around. These guys love riding, love bikes, and made me a rider/customer for life. Really, couldn't be happier with the experience. Thanks guys!

Arthur B

I purchased a Ducati Monster S from Joe "Country" Razzano. Right from the first call I knew he was a pro. Also, the shop was amazing. Joe sent me a pic of the bike in showroom and the VIN. After going over every detail I was so confident in the professionalism that I put a deposit on it. I never got any Bull@rap about colors being more expensive or Mods I should put on. It was complete no nonsense. I also worked with Marcos "Spaniard" Martinez on the closing and again total Pro. I was introduced to the service and accessories department. Everybody was very helpful and professional. I will buy all of my Motorcycles from Ducati Triumph New York.

Enzo Bajraking

Went to do a 7500 mile service on my 2016 Panigale. Angel from the service department was really great to work with and answered all my questions. Great service and customer support. Two Thumbs up Ducati NYC!

Steve Sharp

If you live in or anywhere near the New York City area and are planning on buying a Ducati or Triumph please do yourself a favor and buy at Ducati Triumph NYC. Don't even waste your time calling out to the Long Island or Jersey dealers. I just made my second purchase from this shop and the experience was exactly as it should be. Fast, friendly, professional, fair, all that stuff. Both purchases were with Marcos, who is an absolute champ.

Michael Quinn

Steve and team are top-notch and a great resource for riders in lower Manhattan.

Alexander Diaz

I have visited this place to buy a leather jacket for my new bike. Staff is really friendly and helpful!... I'll back by sure during my next trip to New York.

Nicholas Caputo

Made my experience trading in and getting a new bike completely painless and actually a lot of fun! Marcos is awesome to work with! Fully recommend this place!!

Eric Rothman

Had a great experience buying a new Street Twin here. Great customer service, never felt like I was being pushed or sold too hard. Super friendly staff who are all just excited about bikes. Thanks to Joe and Marcos for taking me through it. Also, the bike is just a dream... Decent selection of higher end gear as well. Worth a peruse if you are in the neighborhood.

Nathan Tableman

I have had motorcycles for almost 30 years, and Ducati's for 15 (sold my last one about a year ago, looking for a new one). I consider myself a pretty reasonable person, who appreciates that things are complex and sometimes vexing. I was also part of the Ducati 2001 People ad campaign program and one of the original people who helped start up the NYC/NJ Ducati group Desmo - which has been taken to incredible levels by others who deserve a ton of credit for growing it up to what is has become. This shop did unspeakable things to my last Ducati. I dreaded taking it in as it would come back with so many new scratches and dings. Then when my bike started to have issues I was once asked if I, and yes, I am not making this up, if I have ever ridden it outside. Yes. I was asked that. I would bring the bike in for the same problem - it would stop running in places like the exit to the Holland Tunnel, 10th ave, NJTP, etc... over 10 times, leaving me in incredibly dangerous places. I was stuck on the road that is cut out below Jersey City as the HT leads to the Pulaski, I was struck by a car as I pushed my bike out of that mess. I once only made it 2 blocks from this shop before the bike died. Another time it died in the middle of nowhere and I had no cell reception, leading me to hitch hike and leave it. I have it all documented in a binder here at my office, each and every time and the inept attempts to fix it. After a while, the shop simply refused to work on the bike. I eventually was able to get the bike running with the help of a shop up state and the bike ran well for a years plus before I decided to sell it for another. It is also worth noting that Ducati USA was of no help, they seem to have no quality standards over their franchises, which is particularly depressing considering this is the main one in NYC. I noticed in one of the previous of 3, I think, versions on this shop, went out of business for a while and I have to say I was happy the market made that happen, people who abuse customers, abuse their bikes, and generally do not stand behind their work should no be in business. This is especially true with something as critical as a motorcycle, when something goes wrong you can die.

guy aviv

This place was a total disappointment!!!! Brought them a bike to do an overall checkup, Kerri in the service department convinced me to spend $1600 on the bike ( new tires, oil change, brake fluid everything!!) got the bike back took it for a ride when I get back there is a MAJOR oil leak all over the bikes engine my pants. They came to pick it up again and send me an $800 bill to get the leak fixed! Mind you I brought them a perfectly working bike! Been calling and calling waiting to speak to a manager after waiting 2 days to reach a manager I came down to the shop, have been waiting 30 min to talk to the manager NOW they tell me to come back in an hour!!! TOTAL FRAUD!!! The Only reason I took it here was that I thought they were honest people and would stand by the work they do I guess NOT!!! Made a complaint with the city and have an appointment with my lawyer first thing Monday! AVOID ATT ALL COSTS!!! After waiting to speak to the manager for 2 1/2 hours I was told that it is just a "Coincidence" that the leak happened on the day I got my bike back. While the manager saw how frustrated I was, he and the tech that was working on my bike we're smiling to each other trying to tell me that this leak is common on the Ducati monster and the fact that I drove it for 400 miles with NO problems before was just luck.

maya m

Too bad service

Matt Moye

Nice staff. Just went in to burn some time but answered all my questions as if I was buying, even though I said I wasn't. Ended up buying a shirt and maybe someday down the road I'll own one.

Seifer Sierra

Great staff, always a great vibe when I go in. The staff is really passionate about riding and it shows through their work.

Juan Villarreal

Just picked up my Ducati Streetfighter after having work done on it. I was away from New York on business so it was basically done thru the telephone and email. They had my bike picked up and the service was amazing. A shout out to Anna and the team for making it happen smoothly.

Edward Brady

Great store. Excellent staff. Very personalized service. Knowledgeable salespeople. This Ducati store has bikes you will not see at other places. Limited editions and great pre-owned inventory. They also sell some amazing gear. This a great bike store located conveniently in downtown Manhattan.

Sun DeeP

This place is great. Its located downtown and can be found with ease. I recently moved to NYC from Chicago and needed some quick maintenance on my Ducati Monster 1200S. Dave and Anna made it very easy to get the assistance that I needed. WEB (master technician) actually came out during the middle of working on another bike to help out with mine outside. Made the rest of the day enjoyable and ride worthy. Great location and even more awesome of a Ducati team! Definitely recommend checking them out! Sundeep~

Dale Marshall

Very happy with the service, these guys know their stuff, tony and the guys makes you feel like family as soon as you step foot in the door. Friendly knowledgeable and professional staff. (ask for tony tell him marshall sent ya)

David W

Best motorcycle dealer in the city. Also the best way on earth to get motivated to keep working to pay for these fun toys.

andrew berman

Marcos is my guy,I needed a certain bike and he got it for me; plain and simple. Great staff and great bikes. i highly recommend this shop.

Bernie Rothschild

Very friendly crowd here. These guys go above and beyond to accommodate. Certainly the top place for Ducati service in the tri-state.

Victor Smith

Nice place great customer service. Ask for Jerry he will hook you up.

Saurabh .

Joe is a great guy.

Maldo LE

I want to start by saying this place is AMAZING!!! I had a couple of parts I needed to install on my V4R, called on a Wednesday and they where able to squeeze me in for service on Friday... although I was not able to confirm the fact I was going to be able to take the bike on that Friday, I reached out to the amazing service via online after hours.... Angel "Hyper" was able to reach out to me a few moments via email.. it shows the dedication, passion and the commitment to their customers!! Once I arrived there on Friday, the moment I stepped inside the store I few welcome and part of a special FAMILY. I was able to meet a lot of people, people who love working with people which is the key to customer service... even though I did not purchased the bike from them (thinking back I wished I did) I was never deprived of not being part of the Ducati family. Can't thank enough Angel for being so detail, insights and honesty. Angel, you are a true asset to this amazing team and we need more people with this type of caliber to help individuals like myself to make the service, and purchasing experience better. Can't wait to go back for my first service, truly felt in love with this place. I wanted to make this post a little shorter but I'm so impress with this place that they deserve that and more. From the bottom of my heart.... THANK YOU!

D Kramp

Bought my Triumph Bonneville 2012 from this guys a month ago, got a fair price and great service. The service department and all the people in the store are very friendly and helpful. So to sum it up, so far anyone I dealt with (Marcus and Bill in sales) and everyone in service were great and professional.

Jennifer Mandel

Friendly and knowledgeable staff. Also, lots of fun bikes and gear to check out!

Barnaby Cruz

Sales team was very helpful...

Jason

I can’t recommend this dealership more, this place was practically a home away from home for me while living in Manhattan. They are a high volume dealer meaning they get the best prices due to the sheer volume of bikes they sell. Because of that , they have guys like Marco who Ducati’s headquarters send for events and training who knows every loophole and payment plan available as well as helps designs custom bikes they present at the motorcycle show and sell afterwards. This place has everything you need from riding gear, aftermarket accessories, and the highest certified mechanic shop for any kind of bike: not just Ducati’s I state all this with enthusiasm and have never worked a single minute for them, just a long time happy customer. You won’t be disappointed.

alan Lombarski

Best dealership experience I’ve ever experienced. I knew I wanted a new 959 panigale before I even went there so I spoke to Marcos over the phone and he got everything ready for me so when I Went in all I did was give a deposit and signed some papers. I was in and out of there within 20 minutes. 3 days later they had my bike delivered to my shop first thing in the morning. Marcos and Edwin kept me updated the entire time with texts and pictures. I couldn’t be happier with my bike, or with my experience at Ducati NYC. Thank you Marcos!

Tim Sullivan

I had a very comfortable experience buying my first bike with Ducati Triumph NYC. Eric was great in helping me pick out my bike and was very knowledgable of their inventory and was more than willing to answer all my questions. Marcos was great helping me with the financing as well, so all in all I'd recommend them to anyone who asked.

Nandan P

This dealership is great. I bought my Bonneville and apparel from here. The guys were laid-back, helpful, friendly and easy to talk to.

Mark Gutkowski

Dang, Ducati-Triumph NYC is right on!!! I owned a Triumph Bonneville for about three years, and after awhile with all the Cafe Racer TV addicts hopping on the old skool wagon, I began thinking that it was time to get a new bike--something faster, something meaner, something streetfighter-ish. I went back to Ducati-Triumph NYC with my eye on the Ducati Streetfighter and the Triumph Street Triple R. In the midst of deciding, I talked to and worked with three different salespeople Marcos, Eric, and June before locking in the deal. I never received the impression that they were trying to pressure me into buying a bike or anything--the place is so low-key and low-pressure--but felt they sincerely wanted me to be happy with the bike I got. I felt like they just wanted to talk bikes with me. And that's cool. I think I said it before, but the thing that I love so much about the new management is the attention that I received as a customer there. The guys were actually discouraging me from getting certain add-ons to the bike because they didn't think that it was worth the bang for the buck. I respect that. We put together a sick, sick, sick Triumph Street Triple R, which has made it a complete struggle to keep it under 5000 RPM during the break in. I'm looking to log another 200 miles or so, bring the beast in to Cory and Alex to do the 500 mile service and rock it from there. Their service department is top-notch. Again, I can't say enough good things about this store. It is an amazing transformation. Oh, and if you don't ride, you at least have to stop by to check out the store, it's has some noteworthy bikes including a vintage Ducati Supersport 900ss, which is just the hottest thing you've seen since...well, ever.

Diana Stritzel

Great store with awesome helpful employees. They have a lot of bikes onsite, and good gear!

Justin Melnick

ok... where to start!!!! i have been wanting a ducati for 5 years.... the other day turned out to be the day!!! the sales team was beyond helpful on getting me onto a HYPO! love the bike, might kill me, however i will die a happy man!!! thanks guys for helping me tick off a line on my bucket list!!! be well justin

Alyssa Hill

I've been into the Ducati store on several occasions and each time the staff is friendly. I recently had some work done on a friend's bike and the service department was outstanding.

Victor T

I was recommend to shop here from my boy who bought a Street Triple a few weeks prior to me. I had an awesome experience at Mototainment. Sales staff is very knowledgeable whether it was from salesman Bizzy or Abe in gear or John in part. I would definitely recommend them to anyone in NYC looking for a Ducati or Triumph.

Reed Werbitt

Always a pleasure doing business with Ducati Triumph New York. The staff is very knowledgable; always eager to help and please. I just picked up my third Ducati (second with them) and can't say enough about the shop, sales, management and service.

aaron venn

Stopped by a few weeks ago with a low back tire on my Vespa. Within a few minutes a guy was lugging a huge air compressor from downstairs to help me out. He filled both front and back and said "you're good to go!" I found out shortly after that the guy who helped me is the owner of the shop. Highly recommend coming here first.

Ronaled Smith

I lost in different models of charming Ducati in shop. The attractive , eye catchy colors gave me a peace to my eye. I was hearting to buy all models of Ducati but i ask price of one model of ducati and found out of range for me. But the friendly staff , kind owner give me a small ride on my favorite Ducatic model.

Marvyn Leroy

I had my bike serviced here after an accident. Angel provided exceptional service with timely, frequent updates on a friendly tone.

Mia Maria

Great Ducati shop! Nice staff! They sell new and used motorcycles.

Rodrigo Gularte Mérida

One of, if not the beast motorcycle dealer in the city and it’s surroundings. Just about the entire staff owns a bike or two, and ride track, dirt, commute, etc making the staff is unbelievably knowledgeable about their bikes and other bikes, which makes you feel right at home. I bought my bike here because there was no b.s. anywhere. It was simple and quick. Getting my Ducati here has probably been my best decisions I’ve made in NYC.

Paul Khanna

I walked in exploring accessories for my Ducati Sport 1000. I met the nicest, most engaging personnel working in this store. I started chatting to one guy, then he introduced me to the Parts guy, And we discussed options for the bike, and it was clear to me that EVERYONE here know what they are talking about, love the bikes, and will make sure you are getting what you need - even if you are just looking. Thank you to Abe Cardona for the warm welcome and turning me on to those nice Dianese gloves!

kevin bustamante

I got to change my review, this guys are amazing. They got the best service team. I purchased a 797 monster and 821 monster from this showroom. I must say that it can get super expensive to service the bikes here but its understandable they must pay alot of money to be in that location.

Mark Peterson

I am VERY happy with my new Ducati Scrambler ICON. The customer service at this place is fantastic. Special thanks to Dianna for helping me with picking out some awesome gear; to Joe for helping me finalize on the bike; to Marcos for setting up the paperwork; and the best for last to Steve for helping me every step of the way. 5 OUT OF 5 STARS

Woody Dorsonne

Excellent staff. Very friendly and knowledgeable. Bottom line these dudes are cool. You gotta love no pressure sales people that you can just kick it with.

Michael Gambino

This is the best shop I have dealt with by far. I called inquiring about a bike on Tuesday and I rode it home Friday. When I went to take a look at the bike it was 20 min before closing but they still helped me finalize the purchase which took an hour and a half and went way past closing time. Everyone was helpful and very professional. Would purchase another bike from here 10/10

FRM

Great place and a great attention, I recommed to buy your new or second hand motorbike.

Jonathan Springer

Great place to buy a Ducati!

Dee Eisom

Such awesome bikes

Eric Saga

I'm not an overly articulate guy. Nor am I a motorcycle expert. I have a medium amount of motorcycle knowledge and riding experience. I walked into the dealership in the middle of march to see if it was even an option for me to entertain. In a matter of about 20 minutes, Mark "Bizzy" the awesome sales guy, and David from finance got me approved, and even worked to get me really affordable insurance which was a major obstacle for me. I wanted a used or older hypermotard, preferably sp. Within 24 hours Mark told me he found literally the exact bike in the exact colors I mentioned. A 2014 sp with 2 miles!! They gave me a good deal on the bike, and treated me with nothing but respect the entire time, which was only about a week! I walked in just thinking about it and walked out only a few days later with the bike of my dreams. If you're in the market go inside and talk to them, they will take great care of you. Thanks again to Bizzy, David, and Marcos I will definitely be coming back.

Artem Y Silka

Good choices. Professional staff.

Brian Rivera

Staff very helpful!

Kerwin McMillian

Nice people and good service.

Salvatore Settepani

SO Excited About my Custom Ducati Monster 821 "THE DESTROYER" i have been waiting a long time to get this amazing machine customized by Ducati Triumph New York and my NEW BEST FRIEND Tony Mendoza my sales rep was the most accommodating person in the world he hooked me up with great service and professional advice on the Monster. As for the SERVICE TEAM i had an issue with my Panigale 899 that another company touched and messed up my suspension, But THANK GOD for THE SERVICE TEAM at Ducati New York the were able to fix my 899 and now i am riding 150% better with the suspension fixed correctly. I WOULD RECOMMEND THIS LOCATION TO EVERYONE THAT WANTS PROFESSIONAL AND FRIENDLY SERVICE. KEEP UP THE GREAT WORK THANK YOU AGAIN TONY MENDOZA (sales) AND KERRY SANO (service)

Jay Porta

Greatest experience buying anything ever.

Tom Beaujour

Marcos was great to work with and very helpful in making the right purchase decision. Definitely go to this dealer and ask for him if you're looking for a Triumph or a Duc!

Bruno Verbanac

Just purchased a 2015 Ducati Hypermotard sp, everyone was super friendly the minute I walk in and treated me like family. Bizzy helped make my purchase a smooth and great experience. He's a fellow rider and Ducati enthusiast who is very knowledgable. I would recommend Bizzy to anyone looking for top notch customer service and a friendly experience. Thank you Ducati Triumph Nyc for a great bike and amazing customer service.

Hans Neumann Zolezzi

I bought a new Triumph at the store a month ago and Marcos was very helpful and accommodating even had my bike ready to go as a rush for me to leave driving the same day. Thanks guys! Loving it.

Dave Black

I recently purchased a Ducati Monster from Jaichin and Marcos and the service could not have been more accomodating. They helped me secure insurance, the purchase process was easy, and I felt fairly treated throughout. I've lived in New York for 11 years, have owned multiple bikes, cars, trucks, etc and my experience at Ducati Triumph was by far the best experience I have had. Dave Black

Can Güvenç

Nice people and very very very helpful staff. Great experience here.

Daniel Balfour

I'm still in the pre-purchase stage and contemplating options, but the experience at Ducati Triumph NYC has been simply unparalleled by any I've ever had with an automotive dealership in the last 20 years. The manager (Steve) and my salesman (Joe) are the amongst the most patient, welcoming and attentive individuals you will ever meet. In 4 visits to the dealership there was never any suggestion of sales pressure. They set up a test ride and answered every question thoroughly and to my satisfaction. I could not believe how reasonably priced this dealership is considering where they are located! All in all, I simply cannot recommend this place enough. There is no doubt in my mind that when I'm ready to pull the trigger, this dealership will be my absolutely go-to place.

Charlie Altadonna

I just purchased a Ducati Scrambler at Ducati Triumph New York. The staff was wonderful, the service department was wonderful especially Marc "Bizzy" Malvoisin and I recommend it to anyone who wants to buy a Ducati motorcycle.

Daleys Wild Gameplays

Love the Showcase And Service Very racer like service.

Latimel Rodriguez

I want to start of by saying how amazing my experience was. The young lady assisting me was Reyanka. She approached me with a warm smile, willing to answer any and all my questions. Ideally I only walked in to look at jackets but because of her exceptional service i ended up leaving the store with jeans, boots , jacket and gloves. Id recommend her and this store to anyone. Truly spectacular experience at the New York boutique

brandon clark

amazing service, thoughtful staff, amazing top to bottom. Service scheduling to expediting deadlines for a sunny weekend was expedited w/o requesting it. Buy from here from Bizzy or don't buy at all

Declan Gaul

After picking up my Triumph Steve McQueen it was very clear to me that Ducati Triumph NYC is focused on the total client experience. Everyone in the shop from Marcos, Bill, Mercedes, KS to Eric were all focused on providing exceptional customer service and letting me enjoy the process. I can't thank you guys enough for all the great advice and support. I look forward to seeing you all again soon. - Declan

Tracy Motz

The best! These guys have the coolest selection of bikes & gear in the NY tri-state area. I went in a few weeks ago to buy a bike, and Joonil hooked me up with a brand new Street Triple R -- the service department set it up in just a couple of days, and I was riding by the weekend. Love the bike, love this shop.

Jonathan Mercedes

Great all around service, very happy clients thanks to Angel for always taking care of me

Leon Collins

Great customer service hands down. Jachin was the sale rep that helped me purchase my new Ducati Streetfighter. He definitely went the extra mile to ensure that I had everything I needed. Also, took the time to walk me through the bike, giving me great tips on how to be safe and correctly break my bike in. Most importantly and why I think Ducati Triumph NYC is the ideal place to purchase a bike; Jachin took the time to drop me a line just to ask about my riding experience with the bike so far and if there were anything else he or the team can do to enhance that experience. Both the bike and riding experience lived up to the promise made by the team at Ducati Triumph NYC and I am pleased to have chosen them to purchase my bike form. Thanks Jachin and Marcos, you guys made the purchasing process so easy and seamless.

Francis Leung

I love this shop they are amazing. The buying experience here was impeccable and I ended buying 2 motorcycles in one year. The first motorcycle I bought was in June 2014 which was a Ducati Monster 796 sold to me by Joe who was very knowledgeable and took his time in explaining the bike to me. He gave me his honest opinion and I was sold on getting the Ducati 796. The second bike I bought was sold to me by Marcos Martinez. He sold me a Ducati Panigale 1199S and I absolutely am in love with this bike! This bike has received so much care and love from the entire staff as Marcos and the team. They helped me do an awesome job of putting this bike together with a custom paint job and parts. After getting the bikes the Service department staff Kerri and Ashley and Parts staff John helped me get all the right parts installed on my bike. They are knowledgeable and have helped greatly in getting my motorcycles set up the way I want. I cant forget the apparel team of Abraham, Caroline and Val who helped me get all the right protective gear and clothing to suit my everyday needs. Hope this review helps anyone looking to buy a motorcycle as if you buy from these guys I'm sure they will elevate your experience in owning a Motorcycle.

Julia PURETZ

World Class Service: This place is hands down the best place to go to for a positive customer service experience. As a new rider fresh out of MSS I was looking to purchase a new bike/gear but I wasn’t sure where to start my search. After looking up reviews and visiting a few motorcycle dealerships Ducati Triumph was recommended to me by a friend, and for good reason. Not only is the showroom and inventory amazing but the staff at Ducati Triumph New York provides world class service. Despite the fact that all of the bikes in the showroom surpassed my leg height the staff assured me that the service department could make the necessary adjustments to accommodate my height (5’ 0”). Their only goal was to give me the greatest experience possible. With the guidance of a knowledgeable staff, the flawless work of the service department and help from the finance department I am now the proud owner of a 2013 Bonneville. I highly recommend this dealership for all of your motorcycle needs!

Nicolas Perez

Great bikes, great service, great everything. Ask for Bizzy.

Michael LaRocca

I bought a 2016 Triumph Bonneville T120, and I have to say I love it! What a great bike, and what a complete thrill to ride. I was actually convinced that I'd buy a Harley, but then thought I should explore other options. I decided to learn more about Triumph, and went to Ducati Triumph New York to educate myself. I worked with Tom, who was really fantastic. He spent a lot of time with me, which I really appreciated given that I'm a new rider and I had a lot of newbie questions. He suggested the Bonneville T120, and gave me a great tour of the bike. I slept on it and called him the next day to make the purchase! In addition to Tom, I had the chance to interact with a good number of the other staff members and they were all rock stars. Abe, Steve, Joe, Carolyn, both Annas, and a couple of others whose names I forgot. All great people, and all made me feel as though I had joined a really cool community. I'd recommend paying them a visit wholeheartedly! And man, what a cool bike this Bonnie is. It's a keeper!

Alec Page

Bikers' paradise

Moshe Aziz

Ask for Joe, if you want excellent customer service!

Tim S

5 starts well deserved. I had an amazing experience, no gimmicks no tricks no up sales. If you need a Ducati go in and talk to Joe very professional very helpful.Overall great team at Ducati Triumph New York. Wouldn't go anywhere else !

Michael Goodenow

I bought my bike brand new (2015 MTS) from here and although the bike came with a few issues that are not uncommon to Ducati's the service staff has always been excellent to me and truly concerned with making things right. The service writer Kerry is always quick to respond to an email and always follows up with a solution to whatever problem I might have. I really feel like they care about my satisfaction and ultimately my safety on the bike. I put a lot of miles on it and I visit them quite often and they are always friendly and caring. No one said owning a Ducati was going to be stress-free but if you do, make sure you have a service shop you can trust!

Max Lunstead

Karl in the parts dept is really helpful, and their prices are usually below those of the NJ dealer for parts. In sales, Gerald is extremely helpful, patient, and professional. Mototainment is a great spot, thanks guys.

Ivan Dankiv

Good stuff

Andres N

I just got my second bike at Ducati Triumph New York and honestly there is no other dealer that can make your buying process such a great experience like these guys. Marcos "The Spaniard" is as amazing dude. He will hep you through the process and will become your trusted advisor on what's best for you and for your bike. I have been riding for a while and Marcos and the guys at Ducati Triumph New York are the guys you want to talk with whenever you are getting your next bike. They will work with you to make sure you get what you need and will help you to customize your ride so it is uniquely yours. Awesome experience!!! (call Marcos!!)

Peter Chang

Let me start this off by saying I'm neither affiliated or connected to this dealership in anyway except from a consumers standpoint. I walked into this dealership to run numbers on a Ducati I was interested in. On the showroom floor Eric quickly introduces himself to me and asks if there was anything I needed help with. He was more than accommodating in getting anything and answering all of my questions. He went as far as asking my riding experience instead of just pushing a bike on me which many dealers in the past have tried to do. I was genuinely impressed with his concerns throughout the process. After a few minutes of going back and forth on numbers we came to an agreed price (no other dealers in the area was able to price match). A few days pass and I come back in to finalize the paperwork as the night previous was half hour pass their closing time. I begin to do the paperwork with Marcos Martinez. And again I'm surprised by the questions I get asked. Marcos doesn't try to push any "extras" on me but rather he asked if I was a mechanical person. After I told him yes he gave me his personal experience with a similar bike and some of the repairs that were needed. He thoroughly made me feel at ease and comfortable with my decision. I've been shopping at dealers for 15 years and I can honestly say I've never had an experience like I did with Ducati Triumph NYC. Safe to say I will be back! -Pete

Fouad Ahmed

Knowledgeable guys, great mechanics, very helpful and very good in returning calls, inquires etc. Just wish getting service appointments was quicker :-) I hate waiting 2 weeks.

rachel pharn

Purchased a Triumph Speedmaster in Matte Graphite from Tony. I had great customer service from all the staff. Tony was very knowledgable about the bikes, which was helpful as I am a first time buyer. He answered all my questions and concerns, and made me feel comfortable and satisfied with my investment. I would recommend Tony to anyone interested in quality and long term customer service.

Tony Sanchez

I called yesterday, 10mins after the store opened & asked for parts. I was transferred but nobody answered the phone. Rob took a message for me & assured me someone would call me back. Three hrs. later I called back, was transferred to parts & was on hold for 10 mins before someone else picked up & told me "They're busy over at parts, just be patient" & hung up. Terrible service.

Michael Angelo Colmenares

The owner is very down to earth guy and it's a haven' for Ducattti fans.

nello tizzano

from the minute i made a phone call to the dealer just to get infos on a bike marcos was very helpful and happy to do business..went there few days after. Everybody was really friendly.Marcos spend a lot of time with me and gave me a real nice deal.Pickup the bike 2 days later. Everything was easy ...if u thinking to get a ducati or a triumph please go there..u won't be sorry...great experience..thank u guys buying a bike should be just like like that,,happy riding ..

Josh Bryant

The folks at Ducati Triumph New York were awesome. I bought my first bike from them and they were all (especially Joe) incredibly knowledgeable, courteous, and professional. There was never any pressure and only guidance through the whole process. The staff was all very enthusiastic and who wouldn't be? They are surrounded by Triumphs and Ducatis all day long and their job is to make people extremely happy. I can't recommend them enough.

François-Xavier Terny

Great professionals all around

Kevin George

i just got my 1199 panigale from this dealer and it was pleasure to do bussiness with them, marcus&steve make me feel like im not at the dealer buying a bike ,im at the cool place and having fun!!! by the way service team also so great when i went back my first 600 miles service once again i feel the same way having FUN! THANK YOU FOR WONDERFUL CUSTUMER SERVICE FOR EVERYTHING!

Cory

Lots of bikes and staff friendly

I. Cem Onur

Always helpful and friendly. Courteous staff and good selection of gear and apparel and bikes. It's fun to visit passing by....

Alvaro Claros

very good attention , good products and good prices

Noel Sheeran

Amazing store, if you are into bike, go and see what they have. Great March as well!

Tony Wu

Just purchased a 2019 959 Panigale in Arctic White and couldn’t be more excited. I worked with Jesse throughout the sales process and he was terrific...very accommodating, responsive, and knowledgeable. I thought I received a fair price considering a NYC Ducati dealer. I took fairly quick delivery and paid a reasonable cost for home delivery as well (am awaiting delivery). I hope the service experience is just as good as the sales experience (we’ll see). Go see Jesse for all your Ducati needs. I have only two minor complaints - one of which is the store in the middle of summer is not air conditioned so it can get a bit hot while trying on riding jackets and pants. And the other is I thought the riding gear and apparel they carried was limited to Ducati and some items I liked were not in stock. I didn’t end up purchasing any gear from them, but Jake was very helpful and patient with me so thank you, Jake. So I am a pretty detail-oriented guy...my bike was delivered this past weekend and it looks great, but they could’ve detailed the bike prior to delivery and the tank pad I purchased in-store was left off and needs to be shipped to me instead. They said they would take care of both during the sales process so this is simply about not following through and executing. Am adjusting my rating to 4 stars instead of 5.

William Karesh

Best service team in the world !!! I've really needed help a few times now and they always go beyond the call of duty.

Gil Minor

Hands down the WORST buying experience I've ever had with anything. They didn't get anything right. I paid for a used Ducati bike over 2 months ago and am still dealing with issues relative to the title in addition to a litany of other issues I've had to deal with up to this point. Buyer beware.

Tim O.

Apparently only the manager can do bike inspections and only for exactly two hours on a weekend or some nonsense like that. Come on guys...get with it.

Daniel Esposito

My Ducati NYC experience started with a phone call to see if they would take my Ducati 749 for a trade in. I ended up speaking on the phone with Steve (the owner) for about 25 mins. I explained to him my situation and budget and my previous bikes and he suggested I look at the Supersport. I was amazed to be speaking with the owner for so long and he really listened to me and suggested a bike for my budget and needs. I send them my bike for a trade in evaluation and from that point on I start working with Marcos. He got me fair value for my trade in...I was happy (: Marcos was very professional and worked to get me a deal and financing package that worked for me etc. Additionally, everyone else I met on the staff was fantastic as well Joe, Angel etc. Everyone was always asking me how things are, how’s the bike..very friendly. They don’t leave you unattended here...very friendly and professional. I am happy with the customer experience and really happy with my new motorcycle...today I logged my 1,000th mile and it’s been just about a month. They have won my maintenance business. I would highly recommend this dealership!

William Wilcox

Great store. Excellent staff. Very personalized service. Knowledgeable salespeople. This Ducati store has bikes you will not see at other places. Limited editions and great pre-owned inventory. They also sell some amazing gear. This a great bike store located conveniently in downtown Manhattan.

Kenneth Auyeung

When I bought the bike, the sales associate stayed two hours past closing to accommodate my work schedule and to set me up with helmet, gloves, manual, and financing. When I picked up my bike the owner did the honorable duty of giving all the information about extras I would need/could want without forcing the issue -- all done in good form. Everyone was on point and Joonil (my sales associate) was the perfect blend of laid back and knowledgable. If you're in the market for a Triumph or Ducati, you won't do wrong going with these guys! Oh yeah... they also took care of plates, registration, and even printed out my proof of insurance for me - definitely one of the smoothest large purchases I've made in my life!

ted manger

Excellent service from ashley (sp?). Steve is always expanding every time i go it gets bigger, he'll have the whole block soon

BK Moto

Though haven't bought a bike from them, I kept going to them for a year to check out bikes and they did not mind! They seem to have good customer service and their apparel/gear department is pretty good too. I bring anyone visiting town and looking for moto gear here. Prices run on the high side, just like the bikes- and being all Euro, there are barely any discounts available- but when they are, best time to grab something then. Staff is friendly, knowledgable and the shop is a greta place to just hang out!

Joe Shin

The entire staff here is great. For me it's all about the experience, and they take care of you here. Bought my first bike here, and all my gear. You might be able to get gear cheaper online, but with the hassles of fit and and actually seeing the gear, I found it better to just get it here (ended up returning my online purchases for one reason or another). Plus you are supporting a local business that has great employees.

Scott Squires

Wish we had service this friendly/accomodating in Australia. That or an international luggage allowance a couple of hundred kgs higher than the current limit.....

Genaro Colon

As an owner of a Ducati for over 10+ years, I've come to realize that this brand represents a type of lifestyle for individuals who value trust, quality, knowledge and professionalism above all else. At Ducati NYC, the staff never fails to exceed my expectations. I've also had the pleasure of knowing Steve, the owner, for quite some time now and I'm impressed by the way he has led this establishment over the course of several years. Steve assembled a competent crew to provide efficient and personalized service to all customers. Sales manager, Marcos aka Spaniard and service manager Erich are both incredibly knowledgeable in their respective positions along with Caroline, who always has a smile on her face. It's important, however, to give a special shout-out to service advisor, Ashley Z. No matter how seemingly frustrating a situation can be, I can always count on Ashley for her expertise. It is because of her and the rest of the service crew that my 1199 is on point. There are only positive accolades to associate with Ducati NYC and its team, and I would recommend them to anyone in the market.

Agustin Turner

The place is just like someone arrange a motorcycle exhibition here. The best place in new york buy your dream motorcycle. The environment is peaceful and cool and staff is well behaved here.

Raju Kona

I got my new Ducati Super-sport here and the experience is great. Friendly atmosphere. I would recommend this place to get your next motorcycle. Talk with Jesse, he can help you to get your motorcycle.

Alec Henson

Very helpful staff and a great selection of bikes and gear. Look for Abe!

Yehudah Rose

I bought a Ducati 848 Evo Corse in March. The sales team was helpful and thorough. It is my very most favorite toy and I am grateful to the Ducati Triumph NY Team for guiding me to the perfect bike for me. In January I needed towng and service. Eric picked the bike up with a pick up and treated it with kid gloves, He assisted with the entire repair process and offered valuable advice on dealing with the insurance companies. What could have been a very frustrating and stressful experience was smooth and painless thanks to Eric and Ducati Triumph NY. I am very pleased that my bike is once again better than new. Thanks Ducati Triumph NY

Owen O'Neill

Had a very good buying experience here. Marcos was my sales rep. He bought my old bike and sold me a new one. I must say I was a bit cautious going to any motorcycle dealership in Manhattan. I expected a bit more attitude from an NYC Ducati dealership. Was pleasantly surprised to find everyone there to be totally attitude free. Personally, this is all it takes to gain my business. I'm sure I could shop around at a million places and find one place saved me a few dollars over the other. I certainly called a few places to get quotes on the bike I was buying. NYC Ducati was not the absolute lowest price I could find but the difference wasn't enough to even be a consideration. Really I just wanted to give my money to someone who didn't make me feel like a jerk the second the transaction was over. Every place wants your money but I feel like the staff here really did want me to walk away happy. Thank you Marcos. I love the bike and I'm happy I was able to buy it from good people.

Kelvin Lai

nice large shop, very friendly and informative staffs

Roger Madejski

Insurmountable Service: I came into this knowing what I wanted and knowing that I would be satisfied with my purchase, however I did not anticipate being so incredibly satisfied with the experience of the purchase itself. The entire staff bent over backwards to ensure that I left the dealership on the motorcycle of my dreams the same day. From service technicians answering questions while prepping the bike, test riders offering advice, associates dealing with insurance agents over the phone, Tony explaining various intricacies and teaching tips, to Marcos honestly and genuinely reviewing the documentation with me and finalizing the paperwork -- the entire staff, almost operating as a family, made sure my experience was immaculate. These motorcycles essentially sell themselves so the staff here spend their time ensuring your customer experience is premium as well. I could not possibly recommend more. Tony even lent me his helmet for a few days so that my girlfriend could ride with me until the one she ordered online arrives, I mean come on!!!

Matt Schmohl

Ducatis are premium motorcycles, and your purchase experience deserves to be premium as well. Ducati New York really delivered here in a providing an upscale experience. Marcos was super professional, and helped me get the best deal possible on my purchase. Throughout the process, I had an open line of communication with him. He was substantive and answered all my questions and concerns along the way, as well as making sure I was comfortable with my purchase. I haven't had this sort of experience with other dealerships. Definitely looking forward to doing more business with these guys and bringing the bike in for servicing.

Vinny Romano

Marc "Bizzy" was great to work with at Ducati Triumph NYC. I went in knowing that I wanted a white 899 Panigale and he was there to answer any questions I had and help me get riding. If it weren't for Bizzy I may still be shopping around for my next bike. Unfortunately, my bike was stolen 2 weeks later but Marc was there to help me out. Marcos (manager), Dave (finance) and Bizzy helped me through the unfortunate event. They assisted me with how to handle insurance and provided me with peace of mind knowing that I wanted another white one and they're sometimes hard to come by. They took care of me and I'm back riding again. I'm happy to be a part of the Ducati Triumph NY family. Go see Bizzy for any ducati or triumph bike you're interested in!

Spencer Singh

They were great the second I walked in! Really knowledgeable and helpful!! Angel was awesome and so was the mechanic (sorry forget your name haha) 5 star service no doubt!!!

Pasquale Caccamo

Awesome very helpful and friendly environment

Michael Chernow

These guys are real Pro's. Could not have asked for a better motorcycle purchasing experience.

Christopher Ruhlig

If there were 10 stars I would have given them all 10. As far as the sales experience... I'm from Long Island so I was a little hesitant to purchase my bike from the city with having to get the bike back to my house as a first trip on it. So Bizzy, my sales guy actually delivered the bike to my house 10pm Thursday night so I could have it for the next weekend. This was one of the best experiences I've had purchasing anything and I will definitely be back to have them help me with some of the modifications that I will be making on my new bike. (Ducati 959 and I love it!!) Thanks again to Bizzy for making the decision easy for me!

oris ken

Didn't get the chance go in

Tristan Delgado

The staff here are always incredibly helpful. There's a ton of love and respect at this shop and they take great pride in their work. Best dealership I've ever been to.

Christopher Pike

I recently purchased a new Triump Bonneville t120 through Ducati Triumph NYC. The entire process was easy, low pressure and enjoyable. I worked with Joe "country" Razzano who was knowledgeable, friendly, and accommodating through the entire process. It felt more like chatting with a friend about bikes than it did working with a "sales" guy. Marcos Martinez, the sales manager had a similar friendly no pressure approach. The evening I picked up the bike turned into a cold, windy, rainy ride home, and I even found an email waiting for me from Joe, checking in to make sure that everything was ok. All in all I couldn't be happier with the bike, or the people I purchased it from.

Keith Gordon

I wanted to share a quick story about how amazing the customer service is at this location. I was headed on a group ride that I organized and was riding my Moto Guzzi California Stone. Headed to the West Side Highway, my bike shut off and I couldn't figure it out. My buddy and I thought the battery but I just checked everything the day before. We were stumped and screwed! Lucky for me, (so I thought) the Moto Guzzi shop was not to far.... so he left his bike and we pushed my bike to MG. Come to find out they couldn't help because they are just a show room! Pissed off, I called Ducati Triumph NYC and spoke with Tony, who told me to bring her over. Once more I pushed. They happen to be busy on that beautiful Sunday morning (duh). Coming to find out it was a broken ground lead to my battery. Everyone was so helpful and friendly and willing to get me back on the road. This is the type of exemplary customer service people claim they can't find in NYC. Thank you so much to the entire staff. From the Mgmt. down. Great Job!!

Fernando Cerqueira

Attentive, inviting and great environment. I work in automotive retail and these guys have good culture.

Luis Espinal

I couldn't decide witch bike to purchase weather a triumph or a ducati.. after so much pain dealing with insurance companies on my own.... Bizzy one of the sales person hooked it up!! i was able to walk out with a 2015 street triple.... i would deff recommend him, i sent a friend over and he also was very happy with he's experience with him...

Nabil Haschemie

picked up my second bike from this dealer today. always a great experience; staff is super friendly. ask for joe!

meatcrossbow

I needed some spares for my bike and they had it all on shelf. Everyone had the best approach! Will visit it again!

pasha kez

This place is like family!!!!! I would like to start with Marcos Martinez who just sold me my third Monster. I crashed my first monster, limped in that same day to get a new one. He was very direct, insightful, and most of all, HONEST. The numbers that he gave me never changed.... in fact.... the day of sale... he found a better deal. In about a week I was riding again with a brand new Monster. This time, I went for a trade-in and the man pulled rabbits out of his hat again! If only he sold cars. You get what he tells you to the letter..... if not better. He should be a world wide spokesman for vehicle sales and customer service. A very super guy over all. Very personal and honest with his customers. The service team...... sent from the Gods themselves. Web, Angel, and the rest of the team always go out of their way to fix what needs to be fixed. And quickly! Just as well as Marcos goes, there is no beating around the bush. Personal, respectful, professional, and most of all HONEST. Cant get any better than this!

Y J-G

awesome place

Ralph Debbas

Great experience. Joonil was very patient, knows lot about bikes and walked through the whole experience. Everyone is very positive and encouraging. Mercedes and Mark were very helpful too. At last, behind a successful business is always a good management... Cheers and enjoy your rides if you got one!

Dante Francisco

From the moment I sent an email in my interest for a new bike at Ducati New York to when Tony handed me the keys to my new 2018 Ducati Panigale 959, everything was an amazing experience. Thank you Tony for hooking it up, giving me the best prices, and introducing me to the New York Ducati family!! All of you guys were amazing. Salamat Pinsan!

Tomi Carlin

No wonder this place has great reviews! The staff and the owner are awesome so friendly, so knowledgeable and courteous!!! If i ever decide to get a motorcycle license and an actual motorcycle i know where to go

Thiago Ghiggi

Great place for those who like motorcycles! Super friendly staff!

Sanjoy Yadav

It was an awesome experience ,the store has a huge collection of bikes and rideing gear , had a happy experience dealing with caroline eco ,, who was real helpful and kind with all queries ,,

阮炜

Amazing place and amazing guys here, very good time With Abe and Joe! See u Guys next time!

Joseph Marazzo

Always a great experience. Very friendly and knowledgable staff. Owner is cool!

James P

Great staff, beautiful motorcycles, poor choice of motorcycle gloves.

timothy duenas

Friendly staff. Bought my motorcycle here and continue to take it back for service. Also great for ordering any part I decide I want to get.

Rupert Manderstam

I recently purchased a triumph scrambler and had a great experience! Didn't feel at all pressured to buy anything I didn't need or want. Marcos was incredibly knowledgable and considerate throughout the entire process. I was recommended to talk to Marcos from a friend, and I would do the same to my friends!

Jacob Breinholt

the sales crew was very knowledgeable and personable. I would definitely recommend checking them out, if you are in the market.

Casey Ohara

First off I will tell you this place and the people that work in it are amazing. No pressure experience a wealth of information in the Ducati product. Everyone in Ducati nyc loves what they do and it shows by the atmosphere they create. Joe and Marcos were amazing. I bought a bike from them because of the way they treated me. 5 star no doubt.

Krishna Pugalarasan

Great Location!, got what I need

sheng ksic

The saleman is very kind，I got my first bike V4 here！ I am very satisfied with dealer

Graeme Richardson

Bought my first bike here, and love the show room. They have a great selection and a few custom builds as well.

Walter Allwine

Steve Radt and his team have done it again. Good service done in a timely manner is what you'll read in this review. My trusted stead needed an oil change and spring tune up so I dropped her off at Ducati Triumph NYC. While there they noticed a slight oil leak and repaired it on the spot. I am pleased with the level of service I received. Their savvy customers will ask to speak with a technician just so they can see where Steve hides their bikes that have all the tasty performance pieces on them and are unique to his shop.