Reviews of BMW of Bayside (Car Concessionaire)

247-21 Northern Blvd, Douglaston, NY 11363, United States

Average Rating:

DESCRIPTION

Here we offer you all the feddbacks of people who are buying the products of BMW of Bayside (Car Concessionaire) in New York.

Right now the firm gets a rating of 4.4 stars out of 5 and the rating is based on 575 reviews.

As you can read, it has an average rating is very positive, and it's based on a very large number of opinions, so we can be pretty sure that the valuation is quite credible. If people have bothered to rate when they've done well, it works.

As you know, we do not usually bother to place scores when these are good and we usually do it only if we've had a problem or issue...

This Car Concessionaire is included in the category of BMW dealer.

Where is BMW of Bayside?

REVIEWS OF BMW of Bayside IN New York

Kirk White

Very friendly environment. My car was serviced in a timely manner and washed. Thanks Bayside BMW. Customer for life. I'm very plzd.

Sherry

We had a wonderful experience at the BMW Bayside with the team. Shirley, our sales, she was straight forward with us, we were happy with the deal we got from her. There was no hestation for us to make the deal on the spot. I felt like i can trust her. In addition, She was very patient with us. I would def recommend her to our friends and family. Priscilla Tsung, we had a pleasant contract signing with her today. She went through all the documents patiently and explained everything in detail. She has a great personality, very easy going. She kept in touch with me when our vehicle arrived, advised on how i should proceed with the insurance. Very detail oriented. I would give her a A+ rating. Andrew, who explained the vehicle funtion/ details throughly, making sure we understands every function in our new x3. Def recommend him also. Overall, we had a great experience with the team. The 3 people we dealt with was very professional. We will def be a haply return customer. Thank you!

Gullu Khanna

Excellent customer service and very friendly staff, would recommend them to my family and friends.

Michael Albarella

My lease was up and I came to BMW of Bayside to turn my vehicle in and look at options for a new lease. Shirley and Priscilla made my decision easy for me and transaction seemless. They found the exact vehicle I was looking for, were thorough in the process and made me feel valued as a customer. I would recommend BMW of bayside for anyone looking for a new vehicle and to definitely work with Shirley and Priscilla as they make a fantastic team. I could not have had a better experience.

Vivian Cheng

Shirley and Priscilla are helping us get our car. They are patient and professional. Me and my husband had a good experience and very satisfied.

catia shi

Shirt and Priscilla are so great ! Thank you. for your services

Kevin Lavv

Shirley and Priscilla are great salespeople. Very helpful. Helped me get my car very quickly.

Markaiel m

Priscilla and shirley are amazing. Just picked up another BMW. Very fast and quick. Have to ask for these two amazing ladies

Koho Woo

Great customer service! Shirley and Priscilla were very helpful through out the entire process and put up extra effort finding the car with all the options I was looking for in short period. Best team, highly recommend them.

Harvey Winkler

Shirley and Priscilla were amazing! They made the whole process easy and I can’t wait to get into my new car. Thanks for everything!

Norman Yohay

Excellent service and our advisor was the most professional and courteous

Isabella Kim

Shirley and her co-workers at the bmw dealership were nice and easy to work with. They were considerate of what we want and took care of us well! Thank you. Will be back!

Fionn Lai

The service with Shirley and Priscilla is always great!

Spencer Adler

Priscilla and Shirley were outstanding. Best service ever! See them both for your new car!

Sun Jae Kim

Shirley & Priscilla were excellent. They made my buying experience smooth and enjoyable. Thank you

Salvatore A

The best dealer I have ever had a car buyout. experience with! No games and they don’t waste anyone’s Peter Grosse and team has been a pleasure to deal with!!

Abd

Very good dealership, everybody there is friendly. Mike Durso is a very good salesperson, he was patient with all the questions and did his best to workout the deal with good numbers. Highly recommend this dealership!!

Chris Leicht

PICKED UP MY NEW CAR (X2) AT BMW BAYSIDE YESTERDAY. AS IN THE PAST, THE SERVICE,FRIENDLINESS AND ATTENTION TO DETAIL IS SECOND TO NONE. I RECOMMEND THIS BMW DEALERSHIP OVER THE OTHERS I HAVE WORKED WITH IN THE PAST. STOP IN AND ASK FOR SHIRLEY OR PRISCILLA....THEY ARE GREAT!

Raymond Yan

Shirley and Priscilla are the best!!!

Linda Sanzo

If anyone needs assistance I recommend using Shirley and Priscilla. I have been a BMW customer for the past 6 years and they are wonderful to work with. They are very patient and they answer all my questions and concerns. They are very helpful and are always there for me when needed.

Gina Kim

Priscilla and Shirley were very helpful!!! Very fast and effective and a great team!!!

peter g

Peter was knowledgeable, courteous, and professional. The transaction went smoothly and all my questions and concerns were addressed. Great experience.

Abigail Wu

Priscilla and Shirley were very exceptional, recommend everyone to ask for them!

Rich Soria

The best sales person with the best assistant with all the knowledge out the vehicles. A great experience all around. Thank you Shirley and Priscilla.

Jonathan Guo

Shirley and Priscilla are the best!! I will never go anywhere else for a car, ever again!! I’m going to recommend all my friends and family to come here! Thank you for the best experience ever!!!

Bryan Lu

Shirley and Priscilla were very helpful!

Mario Gagliano

Shirley and Priscilla were great, highly recommend their help for your next car

xiaofei dai

Shirley and Priscilla are great. Came in looking for a car, left with a car in just little hours. We were pains asking so many questions and changing cars constantly but they were both very patient with us. Recommend them 100%

Ana Sarmiento

This is my 3rd lease with BMW of Bayside and my experience has been flawless thus far. I definitely recommend working with Priscilla. She makes every transaction simple and is always available to help. She goes above and beyond for her clients. Make sure to ask for her when you go!!

Wonju Lee

First off, thank you so much Priscilla and Shirley for helping my husband (who had a laundry list of must haves in his new bmw) and me find our new car that we absolutely LOVE. So this search for our new car started in October of 2018 and we have contacted multiple bmw shops from Jersey to Connecticut including NY. We have met with and spoken to so many dealerships and salespeople that I called it quits and left it to my husband after a month. I really had no idea how stressful it could be AND THEN we met with Shirley and Priscilla. They are by far the best at what they do and knew exactly what we wanted and took the search off our hands. They really tried to and succeeded in (God bless) satisfying all of the check marks my husband had for his new BMW whilst making me happy too! They made this whole process so easy for us and now I’m afraid I cannot fathom going elsewhere for a car! You guys hooked us to BMW for life!!! Thanks again <3

Kevin B

Great place with really good people who want to help!

Christen Giannaros

Luis was the most professional and attentive client advisor I have yet to encounter. I appreciate his honest counsel and assistance in helping me select a car within my budget. I would recommend his services.

Xinyan wang

Shirley and her assistant are awesome

madelyn higgins

The 5 star is well deserved. I have zero complaints, my sales rep was Michael D’urso and he exceeded in every aspect of my customer service experience. Definitely recommend this location

Linda Jin

Both Shirley and Priscilla were extremely helpful and knowledgeable. Highly recommend

Amy Zhao

Priscilla and Shirley are amazing! They provide us very professional suggestions and help us us get a good deal! They are the best!

Jay Chen

I've leased two cars from here in the past 3 years (picked up the second last weekend). The service is amazing each time. I recommend speaking to Shirley or Priscilla. They won't let you down!

Siqi Tang

Team Priscilla & Shirley... my go to place for BMW... love you guys

David Wong

Priscilla and Shirley was excellent in providing me a new lease to my X5. This is my fourth BMW lease with them and their customer service is send to none. They also provide me with excellent lease pricing. The return of my old leased vehicle and the pickup of my lease vehicle was easy and smooth. They took the time to show me the features on my new vehicle and help me setup where needed.

Gary Hsu

Priscilla and Shirley have been really great, helped me throughout my process! They are the best

JONG SUK BAEK

Bayside BMW is Great!! I was very tight with my time. But Shirley & Priscilla Made everything so easy and fast. They’re made such a easy process. All numbers are perfect and CAR was Beautiful! I Totally recommend it to anyone looking for good BMW Dealer. Thank you so much Shirley & Priscilla!!

kok wai cheong

Shirley and Priscilla are very helpful and sweet. We came in yesterday and next day came to pick up and everything was ready to go. Very fast process. Will be telling everyone to see them

j rehman

Mike was the best salesperson I’ve met in a very long time. We got a killer deal and the best service possible.

Joshua Gutierrez

Mike is the best he made my leasing experience fast and easy . He listened to what I was looking for and worked with my budget . If your in need of a new bmw or leasing he is the guy to see. I recommend him to everyone I know !

David Aziz

Top Notch Service and easiest car leasing experience of my life. Had to get out of my current lease and had over 2 years left, other dealers kind of brush you off and push you out the door but Brian Cano and Ron had me in and made sure I was comfortable with the car, signed papers and drove off with an amazing vehicle!! Andy in the BMW Genius was great as well showed me all the new features before I left and made sure I knew how to use it all. Will only use BMW Bayside from now on!

Andrea Zhao

Shirley and Priscilla are the best .

Victoria S

Dave was great to work with! He was very friendly and made sure to follow up with any questions I had throughout the process. The car I purchased (3 series) is 3 years old, but it runs like brand new. I definitely got a great deal here and am incredible happy with my car and how nice the service I received was.

Bo Ding

Shirley and Priscilla were great, picked up my new x7!!!

Nicholas Papain

Great experience. Peter was excellent. Straight forward. Not pushy but quick with answers to questions. I trust him which is not a word commonly used to describe a salesperson!

L Han

Shirley and Priscilla made my leasing experience so easy and quick! I am so happy to work with them and will definitely refer them to everyone I know.

y1NYang69

Great service with Shirley and Priscilla. Fast and reliable

Sam Cho

Just picked up my new BMW from Bayside Bmw, and I was extremely happy with the service that I received from Shirley Chen and Priscilla Tsun. From the moment I walked in, Shirley and Priscilla treated me like family, and made this experience so positive. Thank you for your amazing services.

Robert Parslow

Michael was great to deal with extremely patient in our search for a new car. Thanks to him we received an a amazing vehicle at a great deal. Highly recommend Michael.

Sean C. Yuen

Got my new X3! Shirley and Priscilla were great during the whole procurement process. Both were professional and extremely helpful. Seek them out - you’ll be glad you did.

wei xu

Had an excellent service from Shirley and Priscilla. I was really picky about which car I wanted and the number. They both had so much patience with me. Built a great relationship, I will definitely recommend them to my friends!!! Thank you ladies

Kevin Chen

Priscilla and Shirley gave us great service, very helpful!

Y. Jennifer Kim

My sales rep, Shirley Chen and her assistant, Prischilla always go above and beyond to make me happy. They made sure everything went smooth from the start to finish. I will definable go back to them as long as I want another BMW.

Lina Jin

Came in this morning, walk in and sat down with these two girls and left with a car the same day! Thank you Priscilla and Shirley for the great experience

Salina Wong

Ms. Shirley and Priscilla are a perfect team with the utmost outstanding professionalism and courteous personality. They are genuinely approachable and well-rounded in all level of services within BMW. This is the reason why my hubby and I continue to be loyal customers of BMW for over fourteen years. Sincerely grateful for this pair of lovely ladies making my trip to BMW easy as breeze every time. I seriously walked out of BMW with my new vehicle as little as half an hour with all my questions answered. Will continue my long-term relationship with BMW.

Snow Rider

Shirley & Priscilla took the time to understand your needs and pick the car that best fits your needs and demands. They made the process smooth & hassle-free.

Dominic Arlistico

Leased a x5 BMW they went above and beyond.. thanks mike

Jonathan Chiang

Priscilla Tsun and Shirley Chen helped me purchase my first car here at BMW Bayside and I couldn't be happier! They were very welcoming from the start and helped me through the entire process from beginning to end. I highly recommend these 2 for any BMW needs in the future

Quinn

Mike and Shawn is the best of the best!!!

Emanuel K

By far the worst BMW Service department that I have ever witnessed. Took them 1 week to book me an appointment. Had an appointment at 10:30... took them until 11am to see me.... asked me questions that I already answered over the phone. Told me there was a small wait for a loaner car... 1 hour and a half later and still no car. Told them I wanted my car back... took another 30 min to get it... Know one called me no one cared. Thanks :) great business guys

Mackenzie Kim

Shirley and Priscilla are the best!

Tim Ma

Awesome experience with Shirley and Priscilla, I would leave 6 stars if I could.

s k

So here it goes i made an appointment with bayside bmw they gave me appointment for jan 17 but i called on jan7 i believe.On arrival i saw this girl name wendy ng she was walking around and calling customers with an attitude my appointment was 9 am i got there at 8 45 but i saw the way she was talking to customers with a attitude any way they kept on calling name jaime after 20 mins finally she came to me and asked my if i was jaime i told her i had no idea who that is i made the appointment under my name any way she took me to a desk standing and she started telling me whats going on with the car and nothing is covered without asking me why am i there and she already started up selling and she would not let me talk or ask me why am i there.Any way then she says oh you bought this car used and i replied yes and the car had only 9k miles when i purchased it then she replied well nothing is covered without asking me why am i there she asuming things with an attitude and she try to sell me a warranty i did not get then she says i am not giving you hard time i replied yes you are and you are not even asking me why am i there.So i told her give me my car back and she with the attitude start calling to pull my car out of service.So i called the Gm of the company when i called his voice mail was full thats a red flag because i could not even leave a message so i called again same thing so i called the third time and this time i asked for the controller of the company and left her a message and finally i got the call back from the gm so i explained him the whole situation right away he jumped to the conclusion and start saying she mean wendy the service writer thats how she is and she did not do anything wrong so i got offended and i even told him that i was going to change the car and get a new one from them but after this experience i will not so he replied i am sorry to hear that and hanged up.So i called north america bmw and complaint on them so after going through with this i will (NEVER GO TO BAY SIDE BMW FOR SERVICE OR PURCHASE )

Robert Prado

Excellent experience. Allowed me to take my time in making a buying decision. This was my reason for coming back. The line of communication was always open.

Xiao Jian Chen

Priscilla and Shirley were exceptional, came by this morning and left with a car right away. Fast quick and easy

Akeelah Abdullah

Great team there. Ronald assisted me and is very great and personable and doesn't overkill on the sales rhetoric. Just mad they ran out of the X6 model.

Maricel Rojas

Had a wonderful experience. Sean Parks was my salesman and he went above and beyond. And Danny their finance manager was great as well. The overall staff was warm, friendly and welcoming

Chris Li

Great service. Had a flat, replaced the tire at cost and no labor fee. Was told it is their store policy not to charge anything for tire replacements by my service rep. Just wow!

Sha Liu

Priscilla and Shirley are the best, they helped us so much every step. I recommend them!!

Frank Lin

Shirley and Priscilla were very helpful! They explained all options in details and was able to locate the car we wanted in an efficient way. Loved their service and expertise in car!

Mark Schlussel

Great service all around. Have been dealing with same representative for more than 10 years. I won't go anywhere else.

Vincent Vaiano

I came to this dealership inquiring about a competition packaged M3. Spoke to a sales rep named Luis (he was a nice guy). However, it’s been about 1-2 weeks since I went to the dealership inquiring about the car and he or the dealership has yet to follow up with me! I find that quite rude and to be a big turn off to a potential customer. Especially a customer inquiring about an M3. You would think these guys would be good at following up being that they are paid on only commission...I guess not. I will take my business somewhere else to a dealership who has employees that know how to follow up with inquiring customers.

David Lin

Second time getting a new BMW and would highly recommend anyone to go here. Shirley and Priscilla were both outstanding and made the car buying experience a breeze. Thank you.

Gerry Yasay

Robert Supan went out of his way for us not to leave unhappy. He did exactly as we’ve expected, I.e. presented the car We were interested in; once We’ve agreed with the price, discussed payment terms. It was simple and no beating around the bush - which would have make us feel being taken advantaged of. He was truthful and straight forward. Great job Robert, and thanks for everything!

Abbas Rajani At BMC

Answered all of my questions. Courteous staff and great genius team. Always a pleasure.

DaviD Chan

My 3rd BMW with BMW Bayside. Great customer service dealing with Shirley Chen and Priscilla Tsun. From order, production, delivery within 3 weeks for a 2019 X3. That is an amazing turnaround time for a brand new SUV. David Singh was an excellent BMW genius adviser. He knows the bell and whistles to every menu and features. Highly recommend BMW of Bayside!

Jian Fan Hu

Very friendly, and helpful. Walked me through everything and made sure I had everything I needed. I would ask for priscilla, and shirley.

Imad Rehman

I bought the 540xi at the BMW of Bayside only because of Michael (Mike). I went to multiple BMW dealers all over the Tri-State but didn't have a good experience. Michael is a great guy who’s patient and willing to work with the customers. If it wasn’t for him I doubt I’d buy the Bimmer. Thanks Mike!

Charles Catalano

Excellent sales team. Extremely knowledgeable. Closing of deal throughly explained and simplified process. Bravo to Shirley and Priscilla!! Thank you

Danny c

Best experience i have ever had leasing a new vehicle. Brian Cano went above and beyond to locate the car I wanted. Spent days chasing it down and finally found it. Exceptional all around. Do not look anywhere else... Best BMW dealership in all of NY HANDS DOWN. TY Brian!

Ke Yuan Chen

Shirley and Priscilla are two amazing women. Picked up a car in few hours. Great people. Look for them

Julie Trinidad

Thank you Shirley and Priscilla for your outstanding assistance in getting me into my new car!! You are both Awesome!

Christine Chong

It was a great experience with BMW Bayside. They offered good deals and kept us updated on everything.

Jianfeng Chen

Got a 2016 x6 from Shirley and Priscilla, came in one morning and left with it in a few hours. Very two exceptional ladies. Thank you bmw bayside!

qi Chen

Priscilla and Shirley were exceptional, came in traded my Jeep and got an x5 the same day, just in a few hours! very quick and very effective they are... great team. Did not waste my time and very friendly to talk to. Referring all my friends

Iory Lin

I recently just picked up the X1 and it was a awesome, smooth and easy buying experience. All the credit goes to Shirley and her assistant Priscilla.

Maria Gomez

I had an excellent experience at BMW bayside. Shirley and Priscilla were both super helpful and understood my needs. Shirley worked really hard to help me get the lease for the price I could afford. It was an easy process. I would strongly recommend Shirley. She is great!

Huang Yifan

Shirley and Priscilla.They are the best here, and the quality of service.Thank you

Steve Jagaroo

Please don’t go to this place they sucks . They took my car for two weeks didn’t even gave me a loaner car. No calls to tell me the state-of-the-art my vehicle. They text me to tell me my car would be ready on a particular day and ; days later it’s still not ready. Please find another place there’s other BMW locations.

Jennifer Li

Priscilla and Shirley are the best they helped sort out all the details for the new car and gave advice on what to pick being that decisions are super hard to pick. They make great conversations so they aren’t just people to help pick a new car but friends, they’re so sweet and would come back simply to talk to them. Switching the cars was easily done with their help and might i just say the car is magnificent, they were the ones that got me to pick the jet black car and it was the best decision. There’s only one word to describe them. AMAZING.

Cindy Gao

Priscilla and Shirley were very helpful, came in and picked up a new x3!!! So happy with it! Thank you ladies!

Michael Matatov

Great customer service , very attentive take great care of you and always give the best deals.

Gregorios Andriotis

They didn’t give me the best deal. I could have gotten a better price. Oh well

mike lam

Priscilla and Shirley were great to work with, responsive to my questions and helped us get the deal done quickly. I will definitely call them for future auto purchases

melissa l

Priscilla and Shirley from BMW Bayside are amazing! They have helped me with my car so much!

Sypher BK

I am happy to report that I had another terrific experience at BMW of Bayside. Shirley and Priscilla are awesome. Great professionals to deal with. They are truly honest and work with you to make the deal right . I highly recommend them.

Abbas Rajani

Great staff, excellent tech/genius team

Gaia Russo

What an amazing car buying experience!!! I worked with Michael at BMW . I just want to say excellent customer service he provided me with he was very knowledgeable in his product he was selling me. Was very patient and kind and friendly he knew what I wanted by asking me my wants and needs met my budget didn’t over charge me unlike some previous dealerships I’ve been to... was honest with me from the beginning to the end. I highly recommend him to anyone looking to buy a new vehicle thank you so much Michael I surely will be seeing you again when my lease is up!!!

alaa khattab

Great Service provided by Shirley and Priscilla! They make the process so easy and fast. This is the only dealership I go to and would recommmend anyone to go and deal with them specifically.

doreen mascitti

Shirley and Priscilla made my experience so easy and pleasant. Definitely recommend them if you’re looking for a BMW.

gleegigi .

Shirley and Pricilla were wonderful.

andy McC

I am continually disappointed and disgusted by this place. The latest issue is a part they replaced is faulty so I have to take it to them for repair. They won't have any loaners for 2 weeks and they don't offer any other options. I can also bring it in on Saturday (I'm writing this on a Friday) but they won't get to it until Monday and it's a 1 to 2 day job. So is this what the BMW experience is like? Hmm! Won't be doing this ever again. My wife drives Mercedes. She laughs every time I go through these issues and says "I never have a problem" . Did I mention Mercedes does excellent car washes after service. Signed Future Benz owner

sb ny

Had a great experience with Priscilla and Shirley! Very nice and easy going and very fast and effecient

Chaojun Guan

Ordered 2019 x5 from Shirley and Priscilla, and had a great experience. They really know what they are doing! Ask for them! Very happy with my x5!!

崔迪

Shirley and Priscilla are extremely friendly. They help you with literally everything. Please stop by BMW Bayside if you have any problems with cars, and I am sure that they will be more than happy to help you.

peter zhang

Shirley Chen and Priscilla Tsun are my favorite sales lady. It’s very nice to talk with them, highly recommended!

guanneng luo

priscilla and shirley are the best

MOHAMED SOLIMAN

We went to BMW Bayside and the sales associate Luis Pichardo was very professional, honest, courteous, patient and had great interpersonal skills! I would highly recommend coming here!

jerome patterson

Just got my 4th BMW and could not be happier. Shirley Chen and Priscilla Tsun at Bayside BMW, did a fantastic job from beginning till I drove off the lot. No problems with trade in, financing, contract, going over exactly what I wanted in the car and delivering it for a price I could not refuse. Hoping for four more cars as easy as this one!! Thanks again

Linjie Ji

Shirley and Priscilla very helpful. Came in the morning to get a quote and they told me to come back in 2 hours so they can get the car ready and I picked up right away! Very fast. Very happy with my new x5.

Cheryl Washington

BMW of Bayside is a great dealer and the staff is even better. Shirley and Priscilla is a wonderful team. They are efficient, diligent, professional and friendly. Anytime, I work with them things are handled effectively. My only concern is, other BMW dealers has bagels and danishes in the morning, wraps in the afternoon and snacks in the evening, why doesn't Bayside have these things. I just think it's a refreshing way to show your customers that you value their business. :)

Winnie Wang

Shirley and Priscilla are two very down to earth, very professional and the best people to deal with. They make you feel at home! I am very happy with my x1. Thank you both so much!!!! If you are looking for a car, I recommend you see them!

Sonam Phuntsok

Priscilla and Shirley are two very amazing young pretty ladies! Thank you for my new x5!!!

Kenneth Tao

Thanks a lot for Shirley Chen help me to bought the best car. She is best dealer

Zhaohui Peng

Priscilla and Shirley were great! Came in looking for x7 since I just moved from China and they found me the perfect car and package I wanted. Thank you!!

Wei Wei Zhou

Best purchase experience ever, Shirley Chen and her assistant Priscilla Tsun are so nice and helpful.They will try all discount to you to save your money. They are patient enough to answer all your questions regarding both they cars and other polices.The can complete your purchasing a very short time. By the way, they can speak Chinese very well, recommend all Chinese friends who want to own a best quality and price BMW, Shirley and Priscilla will be your best choice in BMW of Bayside.

KIMBERLEY MCLEAN

Shirley & her assistant Priscilla are awesome. They guided me thru my lease end process. I received a phone call to let me know when my car would arrive at the dealership and to schedule pick up of my new vehicle. When I arrived to drop off my old lease and pick up my new car I insisted on waiting for Shirley. It's no longer about driving a BMW, it is the service that Priscilla and Shirley provide that will keep me a customer. Awesome service and the new car is perfect for my growing family.

赵鹏

Priscilla and Shirley are the best!!! Very nice and very good team!

Luis Rivera

Had a great experience here, the process felt very safe and I walked out happy with the deal i got. Jerry S, is a great rep here took the time to explain everything to its full extent. Definitely will be working with him in the future and recommend anyone work with him when going to this dealership. Thanks Jerry!

Lisa Gagliano

Shirley was the best! Very knowledgeable and helped me get everything I wanted! Shirley is professional and treated me with the utmost care and kindness. Priscilla was great too! They are a perfect team! Priscilla explained everything clearly and made the transaction go so smoothly. It was such a nice experience. I already have recommended several people and I couldn’t be happier with my experience with them!

Haidong Xu

Shirley and Priscilla are great!!!! Picked up my 2nd car from them!

rosario russo

Highly recommend Mike Durso...great service. nice guy. knows his stuff.

Hang Zhang

Great services!!! Priscilla is very helpful, I was able to get my car and paperwork done in short amount of time. Highly recommend whoever is looking for good deals, fast and quality services!!

Deven Shah

Got a great deal on an X1 from Shirley & Priscilla. They were amazing to deal with, very thorough and had a great experience. Would definitely recommend to anyone wanting to buy a BMW. Thanks!

Chris Wang

Shirley and Priscilla were great to work it. Second time getting a car from them, fast and efficient. They do not waste your time. They get right to the point and sign you out with no hassle and no surprises! Greatly recommend them!!

kristen coluccio

Always a great experience at BMW Bayside. Shirley Chen is wonderful dealer. I have gotten multiple cars from her and it's always a quick and pleasant experience.

Karen Xu

Honestly one of the best experience I’ve had at a dealership. Over the top in the best way possible as making sure I have got everything I needed.

Cathy Fan

I’ve gotten so many cars from Priscilla and Shirley, they really go above and beyond and make you feel special!

Usman Awan

I honestly haven’t been this frustrated with a pets department as much as this place. I was on hold for 2 hours, and no I’m not exaggerating. 2 hours. And no one answered, no one came to the phone to say Hold or anything. I own a shop that fixes all BMW and I will make sure if it that I never order from here again. Even if I have to go to pick up parts from a different dealer, I don’t mind I will do it. Running that big of a company one would expect to get proper service. Idk about the other departments but parts is terrible with their phones. In person they are very nice and great people. But man those phones gotta be picked up quicker.

Anna Maria Giannaros

Luis Pichardo was my client advisor and helped me pick the perfect car for an amazing price. Service was incredible and love the price on my new BMW.

adam nowek

The best service you can get. Plus the best price around. No Any other Dealer can match price for new BMW. They treat you like a Family. This is my 6th car from them Remember ask for Shirley or Peiscilla. You won’t regret it. Thank you

Tracy Teng

I have leased three vehicles from Shirley Chen and Priscilla, and have consistently received superior customer service. I plan on continuing my relationship with Shirley Chen and Priscilla for many years to come and highly recommend them to anyone looking to purchase a new or leasing vehicle.

Henry Guan

Priscilla and Shirley provided the best service while shopping for a new car.

Klevin Loveje

What an amazing place to get my new car. What made it such a great experience was the staff; very polite and professional. None better than Priscilla and Shirley. The two of them were knowledgeable, respectful, provided great service, and more importantly, understood what type of car would best suit me.

徐本科

Bad experience!!! Maybe the Korean assistant, I went there to lease a x6 and want to get a good price but he let me go after I said some dealer price

Gabby Man

Shirley is the best sales out there. Efficient, smart and very kind. She gave us a great deal on a new car and helped us with all our needs. You rock Shirley! Priscilla was also very helpful. She taught me how to set up and function my new car. Thank you!

Samuel Calderon

Priscilla and Shirley were incredibly professional, Knowledgeable and helpful. They made the process of car buying very smooth. I would highly recommend going to Bayside BMW and working with these individuals

Zack Zhang

Priscilla and Shirley have given us great service

Johnny

I had a great experience in BMW Bayside with Shirley and Priscilla. I recently picked up my car from her. They are amazing to work with. They explain different options and got me a great deal. I will definitely go back.

C Carducci

Shirley and Priscilla are hands down the best! They are always 100% on task and always willing to go above and beyond to make me happy! Thank you for everything!!

Paul H. Chen

Great customer service as always by Shirley and Priscilla!! They are the reasons why I come all the way to Queens/Long Island instead of staying in Manhattan. Thank you for another exceptional experience on my new lease!!

Michael Yeager

This place is by far the worse dealership I ever encountered. They not only lied to me and wasted my time but they took full advantage of me. They told me one interest rate, then proceeded to run my credit with tier 1 score and had to fight for 5 hours to get the rate they initially told me. After 5 hours they didn’t even have An answer for me because no one was even calling when they said they were! If it wasn’t for this specific car they would never ever get my business. The best part is they ( Jonathan g, Dennis and Calvin )said they would pay my remaining lease payments. After taking me to Nissan and LYINGGGG to me I get a bill in the mail. Call them up and they all deny the issue. They don’t return calls, I’ve been calling for over a week now. I’m going to make sure this happens to no one else!! Make sure you if you go into this hell hole that you are buyer beware. They are con arrest and I’m going to do everything I need to do to make my story will be heard! Happy shopping but stay far far away from this pathetic dealership!

Jack Zhao

Had a great experience. Shirley and Priscilla are wonderful. Very impressed that they made the whole process simple and easy. They are very knowledgeable and professional, sharing the advantages of BMW and guide me pick the best option. It’s a very pleasant experience!

rong chen

Shirley and Priscilla were a great help and very patient with me and all my questions. They spent time with me and I ordered an x5 and they walked me through every detail. They are really a great team. I definitely recommend people to see them! You will not be disappointed!

LEI LIU

Shirley and Priscilla were both amazing. Ordered an m5 and they followed up and updated me every step of the way. Great people.

Elite Management

Amazing experience at Bayside. I picked up a 2015 528 sedan & Fernando Cedeno made the transaction so painless. Dominique Denis went over in detail all the final numbers and explained to me the benefits of warranties. Would highly recommend friends, families, neighbors to this store. Great job guys!

Tiny S

Customer service is non existent. But we knew that going in based on all the negative Yelp reviews. We went to have a look. If we were to buy we would not go into this location. (Not one sales rep said hi.)

sam lee

Shirley and Priscilla....hmmm What can I say about the perfect pair. Compare them to a symphony. One complimenting the other. From the moment I was greeted I felt as though I was receiving the best possible service and price. From start to finish everything was like a well oiled machine just like the vehicle I purchased. Thank you for the best car buying experience!

mike chang

Old school dealer, they like to negotiate like it's the 1970s... I didn't have months to play ping pong with them and went elsewhere with my buisness. I'll stop over again when it's time to upgrade.

Daniel Rackover

Fantastic experience from beginning to end. Shirley and Priscilla made the process so easy. Best experience leasing a car I've ever had. Thank you!

Yongquan Jiang

Shirley and Priscilla were great, came in this morning inquiring and they really exceeded my expectation. Picked up the car right away. Made great friends with them! Thank you!!

kevin wu

Ask for shirley chan

Chris Zhao

Shirley and Priscilla were amazing!

RickRick

Shirley and Priscilla are the best , honest and professional to handle all document .

Business Hours of BMW of Bayside in New York

SUNDAY
11AM–4PM
MONDAY
9AM–8:30PM
TUESDAY
9AM–8:30PM
WEDNESDAY
9AM–8:30PM
THURSDAY
9AM–8:30PM
FRIDAY
9AM–7PM
SATURDAY
9AM–5:30PM

PHONE & WEBPAGE

BMW of Bayside en New York
View Phone Number
View WebPage

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