Reviews of Fiesta Kia (Car Concessionaire)

Rick Hale

Fiesta Kia is overall a good place, we had a good buying experience especially! I feel like service is nice but often don't find the issues I bring the vehicle in for (minor intermittent type issues). Also, the service department "feels" like it is short handed, and often it takes following up to see when the car would be ready.

Peter Schuyler

They are friendly, courteous, and the place is comfortable and immaculate

Spaz Town

Best service in town. Logan was very knowledgeable

olivia ponce

First time buyer, and I'm glad I had the opportunity to come to Fiesta Kia. Avery Norton, such a good guy! I came not knowing what I was looking for, better yet I came here with NO IDEA of what I wanted. He showed me around to a few different options that I qualified for and I'm super thankful and happy with the great service! Keep it up

Mary Ann Waddell

We had a great experience at Fiesta Kia. Michael Jones was awesome with his customer service skills and very knowledgeable about the car we wanted. We were planning on going around to two other dealerships, but there was no need after we met with Michael. And, they price matched a lower price we found somewhere else. Highly recommend these guys!

Benjamin Coles

I want to say a thank you to Fiesta Kia service dept. While staying in ABQ, from AZ, our car was broken into on a Saturday. in an attempt steal our car the ignition was busted. Thanks to the team at this location they were able to get our car repaired in a timely and friendly way so that we could return home the same day.

Jackie Martinez

They are rude specifically the lady in the service department i think her name is Rose and the guy with glasses in the same department is always cool, their communication skills are extremely bad example I requested a certain person to work on my car when I made my appointment, the date of my appoimtment the person I wanted to work on my car was not in that day which they should've know, wasted my time and we're rude about it..

Felipe Holguin

Bought a car a few years ago, and new place a is nice. I took my car just this morning for service, there was a recall and was going to be handled. The best part of why they got 5 star, they gave me an uber to get to work while my car is being serviced. Other dealerships wont even do that. Now hopefully thay can pick me up also lol. Thank you guys :)

Tim Mounce

---Vehicle Purchasing Experience--- I submitted a request to look into possibly purchasing a vehicle through the Costco Auto Program late one evening. Early the next morning a sales manager contacted me via email to establish some dialog and see what I was looking for in the vehicles I was interested in. Later that afternoon I went into the dealer and was greeted in the parking lot by that same manager and we talked about the new Stinger, some cool things Kia is doing, and what's going on with the dealership. You could really tell that this man, Jeff Bierly, enjoyed his work and the products. Just like listening to someone who likes cars and his job. After that, I was hooked up with Eddy Rios who was really chill and straightforward. I didn't go in looking to wheel and deal given that I was visiting by the Costco Auto Program, and I feel that I got a very fair price on the price of the vehicle I purchased. There was a bit of a back-and-forth on trade-ins though (I really really hate this part, hence why I went with Costco). I got up to leave because we couldn't get to the price point my wife and I were looking for on a trade-in, but they tried hard to compromise on that (this was the back-and-forth). I wasn't leaving to bluff more money out, I was just like "Oh well, they can't do it, try again in a month or two." because again, Costco Auto Program mindset. It ended up working out in the end though. We all know the stereotypes that surround salesmen, but either they have PhD's in psychology or the guys I dealt with know that the product will speak for and can sell themselves. Thank you for your professionalism, gentlemen!

Timothy Jenson

Awesome looking cars.

alex angie

My wife and I had our car stolen recently and Bob Cardenas made the expierence of buying our first new/used car easy, fast and simple. We had very little to work with as our credit was not great and we were not financially ready to put money towards a new large purchase. Bob assisted in finding a great car that was not only affordable with low monthly payments but also a huge uprgrade from our stolen vehicle. We definantly recommend Mr. Cardenas to anyone looking to buy a new/used car he is honest, helpful, trustworthy, and friendly.

Racheal pacheco

I would love to give Kia the car a five-star probably one of the best cars I've ever owned. This place definitely is gouging it's all about the money for them so I would suggest that you use another Kia dealership. I still owe 22,000 on my car,2017 Kia optima and they want to give me 11,000 for it. So that means they must be selling at higher prices, which would already make you upside down when you drive it off the lot. Shop and Shop some more. Although I do recommend Kia as a vehicle I do not recommend in this dealership!

Nadine b

Jonathan was brillant and helpful in the entire process....I'm utterly happy with my Kia soul....The Niro expert was brilliant (sorry cant remember his name) and knew his product too. This dealership has an amazing staff and highly recommended

Myra Zoltany

A continuance of Excellent Customer treatment each time I take my Kia Sportage in. Tim, Cody, and the rest of the team are over and above on their meeting your needs on my vehicle. All are much appreciated. Thank You Fiesta Kia for a great experience. All The Best.

Alec Spradling

Wonderful service. No pressure sales. They explained everything with patience and transparency. Overall, an extremely pleasant experience. I highly recommend this dealership.

Phillip Velasquez

I had posted a negative review of kia because of a customer service issue. I have returned over a period of several months and i am floored by what I have seen since. The customer service is absolutely fantastic. Thank you for listening to youy customers! We look forward to buying our next kia from you.

Lesa Brannock

We Recently purchased a Kia Sportage from Fiesta Kia. We worked with Horus Cue, As our sales person. He was professional as well as delightful, he was able to answer all of our questions, and was very knowledgeable about his product. We are totally thrilled with our purchase!!

Laura Emery

My experience at Fiesta Kia was very good. I was met at the door almost immediately by a very nice young man. I was really just exploring options and Glen showed me the Sportage first. I drove it but just felt that it was lacking something. Next we took out the Sorento and I was very impressed. I knew this vehicle was for me. When manager Mike stepped in I was just not sure if I would be able to swing it quite yet. The longer we negotiated the more excited I became. The two young men helped me and by the end of the afternoon I was a new owner! I feel confident that I will be well cared for during this new relationship with Fiesta Kia. Thank you! Laura

Craig Turpin

Mike Jones (sales) REALLY knows hybrids! This is the 2nd car I've bought from this dealership, both hybrids, and have been very happy. I anticipate buying future cars here.

idelfonso amador

Great place for car buying! Awesome Horus Cue was awesome and so was Macario! Other sales reps were very friendly as well. They helped us get an awesome payment with low rate! Definitely recommend this place!

Aimee Hennek

Andrew and Jeff are AMAZING! The level of knowledge and customer service is top notch! They stayed in communication with us throughout this process. I highly recommend buying your next KIA from Andrew and Jeff

manuel ramos

Bought my kia soul when it was Garcia kia liked it alot better then I still have it I just passed the warranty by 2000 miles and the check engine light turned on and the fuel gauge completely went out i checked it out myself to see if it was I called the service department was asking to see if their was anyway they can help me he tells me well its passed the warranty I knew it was I wasnt mad and i was just telling him what i thought was wrong and he keeps telling 60000 miles over and over while I'm talking I was just trying to see if they would at left help me out with labor or part cost because it was only 2000 miles over this was like a month ago the only reason why I'm writing now is because google showed it up on my phone and I remember and made me mad all over again

A Google User

From the moment we drove up in the parking lot there was Johnathan waiting and listening to what we were interested in . He had us test driving in minutes. I know own a 2020 Sportage SX. He took the time to not only show me but ride with me and explain to me when and how to use the car. Johnathan had great knowledge, the entire staff was friendly and helpful. I even liked the Finance Manager. He made everything flow smoothly and fast. Yes I recommend this to anyone looking for a car/SUV.

William Walker

Everyone at Fiesta KIA was very polite and professional!!! Thank you Anthony for helping us with are new Sorento!!!!

Michelle Raye

Avery, was a great help, my trip to Fiesta Kia was efficient, quick and all my questions answered. Avery is very personable, even taking the time to deliver my car to my work. I would recommend him and Fiesta Kia.

Jacquie Sullivan

Terrible service. Abominable wait times. They've actually damaged my vehicle in the process of doing routine maintenance... then gave my husband and I a difficult time, treating us with bad attitude, giving bad/false information and incorrect time when manager(s) would be in on an early Saturday morning (turned out, when we got there, waited 30-45 minutes for someone else to arrive/help us the manager never comes in on Saturdays).

Marcus Martinez

I have great service anytime I do things for my vehicle here Horace has always been a great associate and Sonny is great with detail work and the whole staff is genuinely concerned and attentive great customer service thank you to the staff at KIA.

Heiizeus Valenzuela

I live my kia sportage, but their oil service is not that great. I had an appointment at 2pm showed up 15 minutes early and they didnt take my car in until 230 and did not finish my service until 340.

Jerri Hubbert

Kia service dept is pretty darned good. Aaron Paul the service writer I was dealing with is knowledgeable and organized. He's very personable. As much as we all hate the wait when getting our cars serviced, Kia strives to make it as painless as possible. Good job, Kia!

Deanna DesOrmeaux

This was one of the easiest transactions I have experienced when buying a car! Everyone was helpful and knowledgeable, not to mention friendly. Sunday in the service department is fabulous! Would not hesitate to buy another car from Fiesta.

Steven Jacobson

Is very impressed we hadn't been there for a year and they're in a new building and it was very nice and they did find work changing the oil

Robert Chip Castaneda II

Great prices! Great people !! Come see the brand new store!!

Judy Simon

I had a very good experience at Fiesta Kia. Ray Ruiz knew his stuff and was very nice to deal with. Love my car!

Elle G

Amazing experience! Horus was kind, easy going and knowledgeable about the cars on the lot. We didn’t feel pressured to purchase anything! We were given options and chose the best one for our needs. Best part about this dealership.... they’re HONEST! We will be returning in a couple years to get a new lease

michael blanchard

Took care my kia also nice people

Mike Salazar

Great people fast and to the point. No last minute changes like marks casa. Great service here at Kia! I would refer everyone here! Thank you guys for a great experience!

DIANA DIAZ

Came in to get an oil change for my Kia forte. Great customer service friendly people and fast service. Price is also good.

Angel Mtz

Kia has been good to me from the day I purchased my first vehicle to the second! Sells men are awesome personally Though? I would recommend Mike Jones he took care of me given the situation. I knew absolutely everything & anything I needed to know while purchasing my Kia because of this sales man.

Jon Bradley

Really Knowledgeable Salesman, relatively pain-free process, no big surprises.

Carmela daParma

The greatest car dealership in the state!

NDN 708

Great. People. Great sevice

Gwen Mabry

Everyone is friendly and helpful at Fiesta Kia. This was the second car I have purchased there. GM

Shonesha Rogers

The check in process was quick. They serviced my vehicle in a timely fashion. I had a question about my service and it was answered thoroughly. The facilities were clean and fresh. It was an enjoyable process.

Alex T

I had the greatest car buying experience ever here at Fiesta Kia! Avery was very helpful and informative and not once did I feel pressure to buy a vehicle. He was able to get me a great deal and get me in the car that I wanted! I am unbelievably happy with my new car and my experience. Thank you Fiesta and thank you Avery!

Arnold Engstrom

Very different experience here at Fiesta Kia. I told them what payment I needed and they showed me vehicles that they could make it happen. No pressure and extremely friendly. It's a family atmosphere and they made me feel at home. Would highly recommend! Whole experience take less than 2 hours.

Ty Reviews

Fantastic service thank you Sundai

Thomasita sandoval

I work a lot. So I did my app online and got a call back for more info for me and my co-signer, however i was always told I will call you back in a few mins.. Never got a call back... Oh well.. I took my business else where..

Audrey Griego

They where fast, explained everything to me to where u understand everything and got l everything set up with the car very good customer service!

Exit Zero

I had a fantastic experience at Fiesta Kia. My salesman, Ray Ruiz, was very helpful, knowledgeable and professional! He did not pressure me but was quick to answer all of my questions! I'll definitely buy my next vehicle from them!

Shirley DeMedina

This was my first time here. I took my car I. for an oil change. All the employees were very attentive and helpful. They provide the newspaper, something to drink, snack on, and tv, while you're waiting.. Even the other customers there were awesome! The big plus that I didn't know was provided, was a car wash!!! They did a great job on my car. I will definitely return to Fiesta Kia on Lomas!

Luis Fuentes

2 hrs to get an oil change? And if the wasn't enough, after I approached the service desk to inquire as to how much linger it would take, the kid who was busy chit chatting with the other staff cheerily said: "it's ready, I was just about to go look for you". I can't help but wonder how long my car had just been sitting there... The dealership in Santa Fe is so much better

Adam Kerns

Advisers were polite and service was top notch

Jesse Zarate

Loved this place. The environment and people were so friendly and helpful, but I have to single out one person in particular. Avery Norton was really helpful and made buying my first car (2017 optima) a breeze. He really knows his stuff about many vehicles and really sold me on this car. Great guy and I highly recommend asking for him

Michelle Kozlowski

I took my car in for service on my Kia Optima on Lomas in Albuquerque. My service was awesome I usually don’t like going into service departments but I have to say that the girls I dealt with were awesome. I honestly would go back just knowing they were there!! The women at the front was very helpful with getting me a ride home and getting me a ride back to Kia because I had no ride back to my house, shuttle is free of charge! Yay! They had to keep my car for the weekend and they gave me a rental anyways everything went really good ! Also the girl at the billing desk was great and helpful also everyone was so nice !! Anyways great experience!!

James Ward

Direct and easy to work with in getting my deal done. My sales person, Andrew, was great to work with... He was very knowledgeable and patient. I would certainly recommend him and Fiesta Kia.

Lucy Barela

Tim from service was outstanding.

Kendall Corley

Horus was extremely helpful! Highly recommend Horus to help you find the car that you need! He helped me identify my needs and a car that would be the most efficient and cost effective. 5 star rating for 5 star experience!!!

Valerie Guilds

Our transmission started leaking when we were traveling for Christmas vacation. We called the dealership and the service department was closed which was fine. We were told they would be in first thing Sunday morning at 7:30 am so we dropped our car off the night before. We called the dealership around 10 am that day to find out that they weren't even open and it would be the day after Christmas now. When we called in on December 26th in the afternoon they still hadn't worked on the van. Their only excuse was "we are so busy." Aaron would promise to call us then never did. When Friday rolled around we were told Aaron went on vacation and we would have to wait until he got back to talk to him about the status of our car. I don't appreciate getting the run around every time we call in for a status. To top it off he said "I know you are stranded and this would certainly benefit me but I can get you on the phone with the sales department and we can get you into a brand new car today and you can keep going on your travels." I am sorry, but i just expressed how I JUST BOUGHT THIS VAN with a WARRANTY so what makes you think I want to be pressured into a new purchase!? worst dealership experience I have ever had. I understand it was the Holidays but it took 2 weeks to get our van back.

Jeff M

Took my new 2019 Sorento SXL in for a first service and specifically told the person writing up the service order to not wash my vehicle. I had told him how I paid over $1000 to have my car ceramic coated and it could not be washed with brushes. But not only did they wash my car after explaining the reason why they were not supposed to wash it, but there was grease on my fenders, hood, front of the vehicle and worst of all, grease on my carpets. Total disregard for my vehicle and my instructions. There is no excuse for this kind of incompetent service and ignorance after spending almost $48,000 for a new car. USE THIS DEALERSHIP AT YOUR OWN RISK, YOU'VE BEEN WARNED

Guillermo Mazariego

Went to 3 different big name dealerships and they could get me out of my lease and put me in the mini-van I needed to get at the monthly payment I wanted to be at. Went to Fiesta Kia and Horus the car sales guy there really did an awesome job getting me out of my lease and putting me in the mini-van I wanted at the monthly payment I needed to be at. When other dealerships said not it can't be done, Fiesta said yes we can!

Jordan Papadopoulos

Very professional. Took care of recall issues for my Kia Soul. Much apppreciated!

steve cell

Bought a 2020 telluride. Sales is old-fashioned with lots of back and forth with manager sitting 20 feet away within eyesight. Kind of strange. Like the car though.

Karen Zachariah

The most AWESOME car buying experience ever. Ray and Jennifer are AMAZING! No pressure, just AMAZING customer service from start to finish. I HIGHLY recommend Fiesta Kia!

Beckie Zemba

I bought a car last week from Fiesta Kia. I had contacted the dealership prior to my purchase. I had continual contact updating me on current inventory. When I arrived I got great personal service. The whole process was great. Thanks

Annyolys little world

Was very helpful spetial since I hade a appointment and they call uber for be in tume to my appointment excelent service.thank you so much

Mayra Gabaldon

I just love the new building. Service is always great.

Sonya Margaret

Shout out to Avery my fabulous salesman!! You did amazing! The whole team was awesome, professional and got the job done! Now I have the very vehicle I wanted and I’m forvever grateful! Thank you so much!

mireya estrada

Horus helped us find the perfect vehicle. I left with exactly what I wanted.

jayson mendoza

The actual oil change experience was painless and seamless however in order to do this I had to go through the following. I tried their online scheduling and it's still not working. I'm not sure if they have revamped their website at all but I'm still getting notifications from my email to schedule My oil change and nothing's happening when I click the button to schedule online. I called earlier this week to schedule a Saturday 9:00 a.m. appointment. I get a voicemail on Friday at 10:00 am stating I missed my appointment. Huh?? I called back and made another appointment for Saturday at 7:30 a.m. and I was told that I was not on the schedule. WTF? They still service my car and got me out in under an hour which is still nice. However a few things that could have changed this experience or the following. Please make sure your online scheduling is up and working. Please make sure that when we call that somebody picks up the phone majority of the time. The lady that I have spoken with to schedule my maintenance needs a little bit more of phone etiquette training. She was not rude in any way but needs a little bit more customer service skills. The experience was very bland. I worked in customer service and a call center for a long long time and I'm guessing this staff needs some training. Overall I still like my car it's just that this oil change experience has been horrible. P.s. the new place was nice but I didn't get to enjoy it as it left a bad taste in my mouth with the experience I had just trying to schedule. If you're going to invest money in a new building please make sure to invest money in your employee customer service training as well Thank you.

Cristina Diaz

Very friendly and knowledgeable staff and made car shopping a pleasure!!

Paige Medina

The crew at Fiesta Kia were so helpful. They answered all my questions and didn't pressure us into buying something we didn't want. My sales person, Avery was awesome. He had the vehicles ready to go when I arrived and the gentleman in the finance department thoroughly explained the warranties and didn't pressure me into buying add ons. It was a wonderful experience and I definitely recommend purchasing a Kia for Fiesta Kia!

Mark Delgado

Had to call for help and started with Fiesta Kia. Great, personal service - Fantastic service, right on time, flawless loading, great driver and conversation, safe delivery to the dealership. Great job Duggar's and Kia Roadside Assistance!! In and out of dealership in just under one hour.

Eddie Carroll

It sounds like a commercial but I really do love how knowledgeable their staff are. most times I going to a dealership knowing more about the car that I'm looking into than the people trying to sell it to me but not at Fiesta.

stephen Wissing

We bought a brand new Forte here. One year and 50,000 miles later, the engine blew. Fiesta kia refused to honor the warranty and we were forced to file a lawsuit against them. Buyer beware!!!

Paul Jaramillo

Customer Service and Service was great!! Will definitely keep my KiA doing there.

Cynthia Ranke

My service appointment was handled by Logan, who was very courteous and professional and efficient. He gave me all the information I needed about how long it would take and what was going to happen. I appreciated his friendliness and attention to the details of my required service.

Tamerian Wrenn

Great experience every time.

Teagan Mosley

Fiesta Kia is a great high spirited and friendly place. I went there to get my oil changed, Gus took great care of my car and I even got a complementary car wash! I also talked Avery Norton about what some different options that I could consider in the future when I am ready to get a new car. He is very knowledgeable about the different vehicles he works with and answered all my questions. He is very energetic and fun to work with. I love my Kia Forte and of you are looking for one or just a Kia in general I highly recommend you ask to work with Avery. He can help you get what you are looking for.

Dorinda Neel

We have purchased two vehicles from Fiesta Kia and absolutely love our cars. We had an amazing and very honest sales man (Avery Norton). He is very knowledgeable about Kia vehicles and strives to do his best to get you in the right vehicle. Also, the staff are friendly. They make you feel comfortable as you walk in and start the process purchasing your vehicle. I recommend buying a car from Fiesta Kia.

Monica Reeds

We placed a deposit on a car with these people and three hours later we get a phone call saying that they are selling it to someone else instead. Reprehensible customer service. Why take a deposit if it means that they will not honor it. If you want to risk getting screwed out of a promised car, feel free to contract with this dealership.We are a military family in a new city and this is the treatment we received. I will make sure to let others know the way this dealership has treated our family. Shame on you for dealing in bad faith.

Amanda Sanchez

Julie and Avery were the most efficient, knowledgeable, and patient people to work with. Julie has helped me inquire, and decide what the best options would be. Avery did a great job at finding all the things i was looking for in a vehicle. Very satisfied.

Michael

Smooth buying experience. Wasn’t pushy, non hassle and friendly.

Kimberly Washburn

It was good....I appreciate the fact that Fiesta Kia really put a lot of effort helping me get into a new vehicle.

Elizabeth Christensen

Great service. First time buying a car that 6 months later, I am happier than the day I bought my car. I have had 2 oil changes and the service department is friendly, helpful and HONEST. Buy your next vehicle here!!

Nikki R

I had an amazing experience with Kia! From getting pre-approved, to having my car picked out, to having my sales rep Julia walk me through every step, to signing my paperwork. The whole process was quick and pain/hassle free. No one was hounding me to buy nor did I feel forced with anything. This by far was the best car buying experience I ever had and will recommend!

Antoinette Estrada

When I purchased my Optima from Fiesta Kia, I was amazed at how patient the salesmen were and how comfortable the experience was. I had been to a few other dealerships that day and felt rushed and pressured. Avery was the salesman who sold me my Kia. He was very professional and knowledgeable as well as the other few people I dealt with. I would definitely recommend Fiesta Kia!

Forrest Chattin

I worked with Logan in the service department to have a fairly expensive repair done to an older model Kia. After the repair was made there was a very small issue with the part that was installed. After expressing my concerns they decided to replace the part once more at there own cost, no questions asked, no fighting. This is the way it should be, sadly most of the time once a service facility is paid they no longer care about a customers concerns. Fiesta Kia did a great job, they’re people are friendly and happy to be there, they’re honest and they have no problem working around your busy schedule. 10/10 would recommend to anyone. As trustworthy as it gets.

Terry Tombaugh

Eddy Rios was very professional and helpful. This is the second Soul I have bought from Fiesta and both deals met my requirements. I would recommend Fiesta to anyone looking for a Kia.

Allie Rohleder

They are fast courteous and helpful!

Tracy Castillo

I up graded my Soul to a 2020 Soul...and I'm so happy I made this choice!! Its got some power which is what I wanted. Staff is great..they make everything so easy and fun. I explained what I wanted in a Soul and Ray Ruiz knew exactly what I was talking about...and his knolage of the vehicle inside and out was just amazing and outstanding. Happy Happy Happy!!! Thank you for a wonderful experience(compared to past ones)

Daris Reno

Buying a car was quick and easy! Great prices and I love my new KIA Soul!

John-Lucas Gregerson

Great service and selection of vehicles

Jim Cave

Mike was very helpful and friendly! They all worked together to get me the auto I wanted and the price. Thank you!!

Chris Alvarez

Went into my local Kia dealership to try and get myself a 2019 Kia Stinger. Not only was Carlos professional and transparent but so was the manager Mike. I was able to get a more than fair price to go along with excellent customer service. It felt like they were trying to get me a deal and not try and screw me over. If you want a no BS approach to car buying I suggest starting here.

Bobbie Gachupin

No pressure, helpful, genuine people! Go see Avery or Raymond!

Alex

Shout out to Avery, Eddy and Jeff for hooking me up with a Stinger at an amazing price. Thank you for making it a smooth and easy process!

Eric Varela

Eddy Rios is the show, he worked hard to get us what we needed. The whole staff were courteous and polite, our experience could not have been better. We were out and on our way with smiles on our faces.

Rachelle Garcia

Love tgth place ! The service team is always so nice and accommodating to us.

Crystal Martinez

Fiesta kia did a great job on us buying our van didn't have to go in and wait for hrs did the whole thing over the phone and got everything we wanted and Carlos also delivered our new vehicle. Thank you fiesta kia keep up the great work and hope to see you in the future.

Afsaneh Yousefzadeh

Samantha was great help. She was nice and polite.

OhanaMama

Had to buy a hybrid. We loved the Kia Niro. Fiesta was great to us.

S V

Service department can be horrible at times. Waited to hear back on the part we ordered, never heard back, had to call and verify, told at that time the service department would call to make an appointment, never did. Called a few times more to make an appointment, was told again the service department would get back with us and never did. Finally, person mentioned to just to show up, which we did. The service manager at first didnt want to take the car said we needed an appointment, explained that we've been trying past three days. They took the car in, finished in 4 hours. Took car back today for a service light, they immediately checked it and fixed the cause. Really made up for the appointment fiasco, hence the 3 stars. May update this review if next visit goes well. Didn't care for the fact we had to check on the part and force our way in to get the service needed and recommended by the service department.

Barbara Gabioud

We were very satisfied with Fiesta Kia. They had in stock exactly the car we were looking for and no one tried to talk us "up." They took care of the paperwork efficiently and got us out the door as quickly as possible.

Isabell Powell

Bought my new silver bullet from them. Very comfortable, no pressure sales and did NOT try to act like I didn't know anything about cars. I was brought up in a salvage yard and am pretty mechanical. They were very respectful, polite and accommodating for my needs.

Billy Wilson

The gentleman that helped us was very helpful and our experience was great coffee was wonderful and my daughter loveed the snacks

Shannone Pairett

This is the second time I have purchased a vehicle from Fiesta Kia, and I am even more pleased the second time around. The individuals who work at this dealership are truly there to make your car buying experience pleasant. Ray has to be the best salesmen I have ever had the pleasure of buying a vehicle from, he is a genuinely amazing kind of guy!! I am grateful at the kindness shown to me at this dealership, they helped me out of a situation I was put in by another dealership. KIA is the real deal, they will forever be who I go to when I am in need of another vehicle.

Kathy Gonzales

My experience at Fiesta Kia was great. The salesman was very knowledgeable and went above and beyond to make sure I understood every aspect of my new car before I drove off the lot. I would highly recommended Fiesta Kia. Thank you! I love my Optima.

Brenda Balbino

I traveled a couple of hours to go here and I'm so glad I did!!! Everyone was so friendly! Mike Jones was the one that helped me find the car of my dreams! He was very knowledgeable about the car and very sophisticated about his job! Don't regret driving 3 hours for Fiesta Kia since they helped me take home the car of my dreams! Thank you!

Sarah Atkeison

Excellent,friendly service. Knowledgeable staff, no pressure.

Alvin Phan

I have purchased multiple cars from this dealership. If I could rate it higher than 5 stars, I would. The staff there are very friendly and do not judge you at all. You will be treated with respect and they are very fair with their deals on their cars. If you have kia in mind, there’s no where else to go other than fiesta kia if you live in Albuquerque. Ask for Johnathan or Eddy and they will take care of you and your needs.

Elaine Holt

Fiesta Kia has treated us very well. Love my new Kia Niro and received great service for my first oil change.

Alan Augustson

Just purchased my second Kia from this dealership. Traded in my 2015 on a 2019, a huge performance and tech upgrade for pretty close to the same monthly payment. Jonathan's product knowledge was top notch, and Mr. Jaramillo made the financing process surprisingly quick and easy. Plus, if you do your homework you'll find that the workmanship, handling and comfort of a Kia are far beyond what you'll expect for the price. See these guys.

Thomas MacDuffie

Super experience in leasing our new Sportage. We contacted the dealership late in the day, and they were able to wrap up everything with detailing and all so we could drive away that evening. I've also purchased a Soul from Fiesta Kia so knew that I was dealing with a friendly, not your stereotypical sales type, group of people. Great job by Avery!!

Livia Varela

Came into the dealership with short notice, and Avery Norton took care of me. I came in looking at used cars, but didn't know exactly what i was looking for. While showing me the used inventory, I spotted the 2019 forte and fell in love. He still allowed me to test drive several cars to make sure I made the right decision. Avery was so polite and explained to me all of the benefits of each car i was looking at in a way I could understand. At the end of it all I was sold on the forte. Avery never attempted to sway or pressure me in a certain direction, I felt very comfortable. When it came time to buy Macario, the gentleman in their finance department, was also lovely. He was adamant that I was comfortable with the terms and answered all my questions about warranty coverage in depth. Both gentlemen were also wonderful conversationalists, and it made the time i was at the dealership fly by. I have tried to buy a car three times in the past year, and every time i have walked because the salespeople made me feel very uncomfortable/pressured. As someone that is easily overwhelmed by a process like this, I appreciate the level of service Fiesta Kia offers.

Carlos M

We had an overall pleasant experience with Fiesta Kia. At the end of the day, a car purchase can be unpleasant in dealing with up charges and additional fees/sales by financing Dept. The key to understanding the whole process is doing your homework prior to stepping inside a car dealership, from understanding your credit report to knowing exactly what you want and the cost associated with your dream car. With that said, we had a pleasant experience with all the Fiesta Kia folks. We ordered a 2020 Kia Telluride which we had to wait for delivery. Thru this time, they communicated effectively on the status throughout the waiting period. Upon arrival, we requested our salesperson Carlos Almanza to have as much paperwork prefilled and he was happy to do so, this saved unwanted time spent at the dealership. At the end of the day.....we were happy with the process, everyone was professional and we are extremely pleased with our purchase “Kia Telluride”! Thank you Fiesta Kia!!

Naqui Cirillo

Perfect. Traded up from my 2018 Forte to a new 2019 Soul. Easy to work with and efficient

Daryl Smith

The staff at Fiesta Kia were knowledgeable and professional, not too pushy. Our salesperson was Mike Jones, and he was very good. Other than a little hiccup with finding the keys to the vehicle that we purchased, the experience was positive and we drove away in our new Kia Rio at the end of our second visit to the dealer.

Cathleen Wilde

Pleasant buying experience. My sales associate, Ray Ruiz, was professional, and non pressuring. I hate the pressure guys. I had planned on test driving another model but it was not there. I immediately drew to a different car in the showroom. I had done lots of homework on numbers, TruCar rates, vehicle to vehicle comparisons, etc. for the car I WAS interested in but I had not done that on the Sportage. Ray sat patiently as I began my research all over again so that I could feel confident I was being an informed customer. That was rare and he repeatedly assured me that I should take as long as I needed. I highly recommend Ray Ruiz if anyone wants a buying experience that is respectful and also respects the interests and savvy of the woman customer. CW

Marina Delgado

The saleswoman was great at explaining the deals. She was also very helpful in getting help with the car loan.

Ken Doherty

I was traveling in my 2017 Kia Sportage when my Aunt noticed oil spots where I had parked it on her driveway in Denver Thursday afternoon. With some concern I left for Albuquerque Friday morning. Called Fiesta Kia and explained my situation to the gentleman on the phone for the service department. I found the dealership (thanks to Waze) and asked for directions to the service department; a manager volunteered to get in my car and direct me to them. Upon my arrival at the service center, the same fellow to whom I had spoken (sure wish I recalled his name; a good guy for sure) promptly took me to a very nice clean waiting area that had a clean mens room. A while later he came to explain that they had found a loose transmission drain plug and tightened it. I had had the car serviced in Houston before my trip and the service included changing the transmission fluid. Fiesta topped off my transmission, washed and vacuumed my car, and gave it back to me much cleaner than they got it and charged me nothing!! I would have been happy to pay for the service. They were so pleasant and the facility so clean that there is no doubt in my mind I would buy my next car from them if I didn't live nearly a thousand miles away.

Claudette Gallegos

I must say this has been the best car buying experience I've ever had!! Julie was excellent!! I was in and out in 2 hours!! Very friendly staff great customer service. Buying a car can be a very stressful thing but they made this a very stress-free process for me.

Samantha Croote

My husband and I purchased a 2018 Kia Soul here a few weeks ago. We came in just to look but were told that our given salesman, Avery Norton, would see us walking out with a car that day. We tested a few cars, ran some numbers, and Mr. Norton worked very hard to get us a deal that was within our means. Mr. Norton was very hospitable, friendly, and was very trustworthy from the get-go. This guy is the real deal and cares about his work. If you want a good deal and a great car, I would recommend this establishment. They care and they are a lot more trustworthy than other experiences we've had at dealerships in the area. Thank you for making our goal possible, Fiesta Kia!

Jon T

We just bought our third car from Fiesta Kia. We obviously really enjoy doing business with them. Andrew is a great salesman and the entire staff seems to go out of there way to be helpful and professional. We have not had any warranty claims on our cars which is a good thing and the service department has been great on routine maintenance.I highly recommended them.

marissa garcia

The workers at "Kia Fiesta" were exceptional. Not only did they treat us with the up most respect, but they also made us feel really at home. Mr. Ray Ruiz and his team went above and beyond to make sure that we left that day with smiles on our face and happy owners of a brand new car that fit all our expectations and everyday needs. The team at Kia Fiesta are respectful, kind, hardworking, and very positive. Its the first thing you notice when you get there. The process was very easy, fast, and interesting. The day started off like any other. We had been to car dealership after car dealership. Then we walked into Kia Fiesta. Our first expectation was that we were going to get bombarded by several egotistic car salesman just trying to sell a car, but that was not the case. They introduced themselves and gave us a moment to breathe and gather our thoughts. Then when we were ready. We approached them and they actually listened to what we wanted and needed. Instead of trying to sell us a car that we couldn't afford. They looked at all their inventory and ran all the numbers. All while we went for a drive. Then when we came back they presented us with the car we now call our own. But before we could get our hands on it they presented us with a little show (not going to get into details, but WOW!!!) and no they didn"t dance, but i'm pretty sure if you asked them. They would find someone who could. Anyways, after our test drive our paper work went smooth and exceeded expectations. The man who got every thing set up and ready to go was just a delight. His jokes were spot on and he has a very vibrant and lively personality. By the time we knew it we were walking out, keys in hand, and nice little celebration from the team at Kia Fiesta. I would definitely recommend them. Again very polite, respectful, and positively efficient. :)

Don Boyd

Fiesta Kia has serviced my car since new, more than a year now. They are able to get me in on short notice. They also clean the car after every service. Recently they changed a cracked drain plug rubber washer and replaced the oil gratis. I have had excellent service from Fiesta.

Roger A. Gloddy

Great dealership. Low almost no pressure and very helpful /knowledgeable. Enjoyed speaking with these folks and as a result will very likely be back.

jenais griego

Greeted by Sales Rep. Didn't feel attacked by multiple salesmen thank goodness! Relaxing environment and all staff was knowledgeable about all vehicles. Never once felt pressured and the finance dept. was amazing as well! Definitely recommend!

Melissa Draper

Happy with our overall experience. The salesman brought us a vehicle for me and my family that we all love since we've brought it home. They even repaired a cracked windshield that we got during our test drive. Really love our turbo in our Sorento!!

thomas mims

I've used Fiesta Kia for a year now. The staff has always been very professional and forthcoming. I appreciate their dedication to making Fiesta Kia a great dealership to use.

Criselda Rion

Ray was an amazing salesman. He was very personable, professional and went through great lengths to get me what I wanted. The whole process was smooth and I am completely satisfied! I will be referring everyone I know to Fiesta Kia!

Jillian Gunnels

Customer satisfaction! Great cars, great service! I LOVE FIESTA KIA!

Kelly Hixon Kirchgessner

Great new place, friendly people, let me just "walk in" & get my oil changed& washed & vac'd the driver's floor carpet side at least! Loved the Korean War book in the wait area, snacks! Thanks Kia, glad i/we could encourage the Korean people to keep working hard & putting their faith in Jesus!!!

Christal Faerber

The service department in Kia is awesome they try and get you in and out as soon as possible they wash your car and me personally they're the only ones that do any work on my car I have a 2012 Kia Soul Plus I bought it brand new off the lot it's got 91000 miles on it I love Kia customer service and the parts department and the sales department Five

FALLEN ANGEL

Got a new Soul , i am just amazed that i got my car. The staff is friendly, everything went smooth. Thanks

Dominic Romero

Horus is an awesome sales consultant and listens to his customers’ needs. He takes the time to ensure that his customers’ are fully satisfied with their new vehicle purchase. I would definitely recommend him to any one looking to purchase a new vehicle.

Nanette Hale

The service is great. We brought our Kia in for servicing and they came and checked on us in the waiting room a few times and asked if anyone needed drinks, snacks or a ride. All the employees were friendly and greeted us while we were there.

Peter Otero

It was pleasant buying a car from this dealer as it is with many others. For me what sets a dealer apart from the rest is the service I receive after the purchase is made. This is where my dissatisfaction comes with Fiesta Kia. To all those that have had a stellar experience here I am happy for you. As for myself I will never do business with this company again.

Eric Pena

Hands down best experience at a dealership in my life Ray was an amazing salesman very knowledgeable and gave me many options and approaches honestly was the best experience just because of the customer service I experienced with Ray

Swyt Burge

They were so awesome!! They took the time to make sure the car was clean.. thank you service department..

Tim Thorstenson

Excellent salesman and team, great information, wonderful product. Top flight all around. Thank you!

Yolanda Chavira

Wonderful Customer Service and no waiting appreciate them a bunch Thank you

Eileen Mahn

Great Service. Ray Ruiz found the exact model that I wanted. However, it was in El Paso, TX. He drove there on a Saturday night and picked it up so it was in Albuquerque by Sunday morning. Gave me a great deal.

Ruben Ortega

9:30am stopped by to look at a suv walked inside and one sales guy looked at me and slowly walked off. Nobody was seen inside the lobby area. I walked out got in my truck and took off. As I passed by the sales guy was outside looking. I suggest you go to Pitre Kia on the westside of Albuquerque. I got a new vehicle thanks to Pitre Kia.

Belle Ariel

I love Kia they don't attack you like other dealerships, they are all kind, and always check on you to see if you need water or snacks, they don't push you into buying a car they just talk to you, and there service department is good. They get things done my dogs scratch my car and they where nice to remove the scratches. They sit there for hours explaining the car to you or even answering questions, they are really nice I felt confident and comfortable buying a vehicle from them.

Alyssa Rodriguez

I bought my first car here, and the service was great! Avery Norton didn't pressure me at all to buy the first car he showed me. I absolutely love my car, and the people that work here!

J W Peterson

Service and sales has been prompt and respectful. The are not put out by people who want to negotiate.

최승원

CARLOS was absolutely awesome! This was my first time buying a car from a dealership and I was a little nervous and didn’t know what to expect. I test drove multiple different cars, had a million questions and was there for about 5 hours, but he was so patient and nice. I definitely felt comfortable buying from KIA. One of the stops I made that day was to the Larry H Miller Hyundai, and as soon as I walked in I walked out because of how rude everybody was and they didn’t seem to care about me, they just wanted my money for a car, But everyone at Kia was super nice, friendly and professional. Thank you to everyone again.

AgentK

Great new facility, friendly knowledgeable staff.

Aleathea Chapin

Best experience I’ve had buying car with fiesta Kia thank you . There great !! You want buy car go with them .

Patrick Salas

Great Service Experience after a Great Buying Experience. When I scheduled my first oil change, Timothy Irby, Aaron Pohl, and C. Natonabah(Technician) took great care of me and ensured I was taken care of in the shortest amount of time. My vehicle was ready sooner than promised. Fiesta Kia is knocking ot out of the park. Mike Pierce-GM, has assembled a winning team. Thanks Fiesta!!!

Jessica Mucher

The staff members were exceptionally kind and accommodating as I waited with my four children. My oil change took the exact amount of time I was told. It was nice to see smiling faces and people happy to converse, instead of looking like they hate their jobs and people. I felt like a valued customer , not like a number. Thank you to the staff for a great experience !!

ray hoffpauir

Very nice experience. I just wish they would give Veterans status on used vehicles, otherwise, they did me a good job

Rosalie Booth

took good care of my Kia fast and they were very nice.

Chris Thomas

We are very happy with our new NIRO. Our experience with Fiesta Kia has been pleasant from the start. Michael Jones, our sales rep is one of the most technically prepared, knowledgeable and professional salesman we have encountered at any dealership in our experience. He is not only knowledgeable about our model, but your other models as well. He also offered wise advice about Kia's financing options available thru Kia that most benefit our budget plan. Michael Jones is a great asset to your sales team. Your finance staff is professional and accommodating. Thank you for a great car buying experience.

Carrie Leonard

I had a very good experience purchasing a car from them. They were professional, attentive and flexible. So far I am very pleased.

Blayne Greiner

Great service, respectable salespeople, and an overall great experience!

C J

I purchased my Kia Soul last month and love my car. Avery N. is an awesome. He showed me all the features my vehicle is capable of doing. If you're wanting to purchase a vehicle, see Avery at Fiesta Kia. Great guy and awesome salesman!