Reviews of Turnersville Kia (Car Concessionaire)

Kelly Weatherby

WARNING service here is horrible first time I got an oil change after purchasing my car my phone charger went missing I was told by management my next one would be free. For my next appointment they said they had no record of this and I paid for the oil change plus I got the full fluid check too, they took my fluids out and didn’t put any back in. There was nothing done about that either they just told me to come back ASAP so they could fill them. But twice they tried selling me the whole “you need new tires and brakes” after I just had new 60k mile tires put on and my brakes done by another company. Both times I left Kia my brakes would grind before even leaving their parking lot when they didn’t come in that way. They deliberately messed up my brakes so I would need to pay them to replace them. I will never take my car back and I advise everyone to skip the service part of this dealership. One day these mechanics will kill someone.

Nicole Marasa

I had such a wonderful experience buying my Kia Sorento today! Shyrone and everyone else at Kia in Turnersville were extremely helpful! This was the best car buying experience I've ever had.

Moonsrayven Lunarstorm

Meh

Michael Reitter

Routine service on car, but exceptional service by the staff. Everyone I dealt with was pleasant and efficient, and the car was done promptly.

Deborah Figueroa

Customer service friendly and efficient

John Scuilli

had a really great experience and they really helped me to stay within my budget.

Allison schmidt

Had the best experience at this Kia. Staff was more than helpful, friendly, and personable. Mark Narciso showed us the perfect car. Ryan Mondelli made it easy to buy it. Jeffrey Noll gave helpful information. Mike Golestaneh was very accommodating. I definitely recommend coming here. Straight to the point, respectable of my time and decisions. I like how Mark gave me his opinion and valued mine!!

Cinnamon Pistache

I truly wish I could give them no stars. They are terrible sales person vicious, dishonest, greedy. They play a number of games with you, trying to show you that they are on your side, but they are not. they are crooked, only want to steal your money. I dealt with Jeff (sales mgr very arrogant, liar, and greedy) Scott (liar and not honest tell you one price and switch right then in there in your face with no shame) and Meghan (wow she is a number, liar as well, sweet and sour). I got the same car (chevy Tahoe) that they raise the price on me several times for cheaper at the same bank that Meghan was telling me that I was denied at. TRULY UNBELEIVABLE... THEY ARE HORRIBLE PEOPLE, THIS IS MY SECOND TIME DEALING WITH SCOTT AND BOTH TIMES HE PROVED TO ME THAT HE IS NOT AN HONEST PERSON. VERY DISAPOINTING EXPERIENCE... THEY ARE NOT IN THE CUSTOMER INTEREST. BUYERS BEWARE, IF YOU REALLY WANT TO GO THERE AND YOU HAVE SCOTT, JEFF, MEGHAN PLEASE PLEASE PAY CLOSE ATTENTION TO WHAT THEY ARE TELLING YOU. I DON'T KNOW ABOUT THE OTHER SALESMANS THERE, BUT THESE THREE, MEGHAN IS IN FINANCE REALLY BE CAREFUL WITH THEM. SHAME ON YOU FOR WHAT YOU ARE DOING OVER THERE. REAL SHAME...

Caryn Murtha

Shy was amazing! Laid back, informative, and very professional. A great experience overall at this dealership!

Mia Arrison

I come here for service and haven’t been disappointed yet.

Suzanne Arons

Run a bunch thieves they are very dishonest and lied right in my face and took advantage of me to the fullest. I can’t believe I allowed these crooked sales bulls to get me. They did so many dishonest things and lied on to get me approved and took advantage of me and my disability. This has been so difficult to handle as they have preyed upon me. They do purposely took my disability and used it to their advantage they should be ashamed themselves these are the worst kind of people. Who lie and steal rob a poor woman who is disabled to make money. They blatantly lied in my face to questions I asked and told me they are going fidget numbers quote. And use a bunch of running from desk to desk to get you very confused. Numbers of the item has jumped over $12,000 above sticker cost after cash and supposedly$5,000 for any trade. Very mad at myself for allowing them to fast talk me and rush me thru paperwork. And went back to discuss the item's that made me feel uncomfortable that were in plain veiw and were lied to when I asked what it meant. They did not disclose I had 24 hrs to go home and read papers before they pushed in my face and said this is just saying this and that when in fact it said more then this or that. They forced me so much that they did not even allow me to accept the paperwork from my side he pushed accept on his side as I was reading to shuffle to next and next. They lied many times they frauded me and made up false income just to get me approved. I’m so defeated that they have beaten me with a stick. They did anything and every lie they could for a greedy commission not even close to a fair and honest one no they lied and took full advantage of my disability. Count income that is not even there I’m sure the IRS should look into them as they are total scammers and They were all in on it. Definitely go to other car dealership. Will be contacting someone to help me expose what was done out of greed.

christopher hodson

Costomer service was fantastic. If you are thinking about buying or leasing a car stop in at Turnersville Kia. You will not be disappointed. If your lucky you may meet josh . He was our salesman.

Ronald Edwards

Greg in service deserves kudos for all he does for your customers.great sales force I continually recommended you 7th o family&friends &people i meet in General. Keep up the the good work putting your best foot forward.

Sherry Beyer

Great selection of vehicles! Sean Smith was fantastic to work with!

Lema B

I am completely satisfied with my visits to Kia. Mark and Jeff were extremely helpful with getting me into my new vehicle. I would definitely recommend this location and salesmen thanks to their great customer service.

Joseph Moreno

Sold me car with roof dents that they said they would repair. Two months later still dented and never responded to me about the repairs. Guess this is the shadyshit that happens.

Lisa Lozada-Shaw

Superb customer services from Emily Lance in Internet response to receiving professional handling from Anthony Kinsley and Ryan Mondelli crunching the numbers for us driving in a reliable, affordable vehicle.

Courtney Ross

As a young adult I don't have much experience in car buying. I was told to go to Turnersville Kia and I had a very good experience there. Their lot was very clean and organized, I got good vibes just from pulling in. Product specialist Louie Medina came right out with a smile and greeted me. He was so kind and easy to talk to. I had no idea what I wanted, with his vast knowledge he was able to use the little bit of information I could give him to find me the perfect car. I highly recommend Turnersville Kia and Louie if you are looking for the perfect car and experience.

Stefanie Bertini

Turnersville Kia made us feel very comfortable in choosing the car we wanted. Sean, the salesperson was very friendly, helpful and informative which made our decision much easier. I would recommend Turnersville Kia as the first stop to purchasing a vehicle. We love our Sorento and will enjoy it for years to come. Thank you.

Katie Ruth

I've purchased a couple cars from Jeff, so no doubt in my mind when he wasn't at the previous dealer I hunted him down. Boy am I glad I did. Exceptional service from an awesome guy. He knew exactly who's hands to put us in. Anthony worked tirelessly to put me in a car I'd love. Big thank yous to both of these great guys for an easy experience.

Nicole Ratigan

I had a difficult situation with my car and needed something new versus putting money into my older car. I talked with Amanda via text and she told me I should come in and see what they could do for me. I dealt with Anthony, who was very professional and knowledgeable. I didn’t think I’d end up with a brand new car but I couldn’t be more happy! Definitely a great experience and Anthony and Ryan were very helpful and made the experience pleasant.

Jules Meisel

Excellent service. People very friendly and knowledgeable. Keep my car in perfect running condition and always update all recalls and service bulletins. Would recommend!

Sil Fortucci

I like the service I get at the service department and they are very pleasant.

Sandra Hutchinson

We began our day at CarMax and ended up at Kia. The staff was so helpful and came up with a reasonable and affordable price. Great experience with Joshua and the sales manager Jeff. We will definitely be back!

Christos Giannakarios

Very friendly and helpful

Chick Decicco

Friendly and "not pushy" salesmen. Once selection of models

Gerard Bittner

Shy was very very helpful and I was overall extremely pleased with a new lease on a 2018 Kia Optima!

Maria Zappolo

Shy and the manager were a great help they gave me the deal I was hoping for. I would recommend turnersville Kia to anyone looking to buy a new car.

Mandy Savitsky

We worked with Mark and he was honest, fair, and a great communicator. We normally dread the entire car buying experience, but Mark and all of the staff made it easy and straightforward. No haggling and back and forth, just fair and easy! I would definitely recommend Turnersville Kia and our salesman Mark! Thank you Mark and everyone at Turnersville Kia!!

Papa Sponge

Don't bother making an appointment for the Auto Shop. 3 times I've been told 1hr30mins for an oil change at the time of my appointment. Didn't check my brakes like I asked, service rep very quick to end conversations. Haven't said anything about this to them, just will go somewhere else if these hiccups continue.

Will Briddell

Shyrone and the rest of the Turnersville Kia staff provided excellent customer service. They worked hard to get me a great quote for my trade-in and were able to give me a good price on my lease.

Kimberly Jordan

Very good service, really had a great experience with Justin and everyone was very professional and respectful. We got the best price for our trade in, and low monthly payment

Yvette Parker

I just brought a 2016 Kia Sorrento three weeks ago. I have to say, that everyone at the dealership were very friendly. They addressed all of my needs and wants in a SUV and worked with me to get a price I felt comfortable with paying. I recommend anyone looking for a reliable car, no high pressure salespeople, please check out Kia Turnersville.

Carly Napoliello

Very efficient dealership for service. Friendly staff and very accommodating.

Denise King

Bought my 2011 Kia Sorrento brand new from this dealer. 2 months ago noticed blue acrid smelling smoke from exhaust.After problem did not resolve with oil change and engine flush we returned for service.Was informed full engine "cleaning" would cost $3,000 with no guarantee the issue would be fixed.Was advised verbally and via receipt to trade in car for new purchase as the vehicle was not worth price of repairs and warranty had expired and the problem was due to poor maintenence! Took vehicle to Vineland Kia who located issue, informed engine is fine and required a manifold intake valve with some engine flushing.Total cost under $1,000 and was informed warranty is still in effect however this repair was not covered. Found out this is a common issue. Service Manager Chris Kennedy @Vineland Kia fabulous. Never heard a word from Turnersville Kia service manager Mike. Unprofessional & uncaring. Would never recommend this dealer.They lost us as a returning customer.

lilla rodriguez

Great experience I had nice and courteous employees.

ron baines

Detail shop the best..Tandy Hollis is best in south jersey

Vanessa Martinez

So relieved my dad suggested i come to Kia of Turnersville. Walked in a little hesitant. After i just had a really bad experience at another dealership. But that feeling quickly disappeared. Was warmly greeted by Justin. Made my dad and i feel very comfortable. Answered all of our questions. Just an all around GREAT experience. Ended up leaving with a beautiful car for a great deal!! Thank you so much Justin and everyone at Kia in Turnersville. I honestly couldn't have had a more perfect turn out. I will DEFINITELY recommend to all my family and friends.

Amanda Sauro

Very annoyed at how my husband and I get treated by the service department. I called in reference to a recall on my car, the second recall. Instead of getting help I get an attitude by the service writer Alex. That man is always so rude No customer service skills. First I was hung up on, when I called back I asked for his name he ignored me and put me on hold for a couple mins. Not the first time we had an issue with this man. I would NEVER by a car from there again. Funny I called a different Kia to see if I would get a different answer, the person nicely got the vin on my car and looked up the recall. Also stated that this is not the first time someone had complained about this location. Sad it’s the closest one to us. Love the car, would buy from kia again just not this location !

A Google User

The staff at Turnersville Kia were very helpful in helping my mother get into the car that she wanted. Our saleswoman Samiyah was patient and accomodating as we went through the process. She was an absolute gem and I would recommend her and Turnersville Kia to anyone looking for a new vehicle.

Wilbert Gould

I had a nice experience when purchasing my 2018 Kia Optima. Scott was great to work with.

Brittany Garrett

I came in, met with Dylan, explained what I wanted to pay and then he went to work. He did a great job with selection and found me my DREAM Kia. He helped with pricing, him and the manager made sure I drove off with my car and I couldn’t be happier.

Maryann Wiggins

On July 28,2017 I visited Turnersville Kia in N J. I was greeted by Rich Bitman who was very friendly and helpful. I purchased the Kia Forte. Rich was very helpful to me along with the staff which made for a very pleasant experience. I am very happy with my Kia Forte and would certainly visit again. Thank you Rich Bitman and Turnersville Kia of N J

Debra McCann

Had a great experience purchasing my car thanks to Justin.

Marcel Fisher

3rd car in 3 years and I know I'll definitely be back. Shyrone Lawrence, Vince Melfi, and Mike G all went to work for me and got me into a sweeet 2019 Sorento EX for way less than Cherry Hill was talking about. What was I thinking even going by there, I knew where the best deal was. Dont get tricked by sales gimmicks elsewhere this place treats you like family for real.

Shirley Helm

Very nice experience at KIA. It's always a pleasure & Alex the Asst. Service Manager is very helpful and explains everything to you.

Victoria Barber

I had a good experience with this dealer ship: Friendly, down to earth, understanding people: Highly recommend going here for your next vehicle purchases. Worked with me for my trade in & making sure my payments were what I could afford.

Roxanne Bertolino

I have to say that i had a great time buying my new car Mr. Brown was a sweetheart and will say this when the time comes to buy another car it will be at Kia of Turnersville and from Mr. Brown. He made the whole experience fun .Thank you Mr. Brown and to everyone else.

Noel Hoffman

We used Joe Siegle at Turnersville Kia and he was great!!!! We felt comfortable throughout the whole experience. This is our 3rd car purchased through this dealership but the first time we worked with Joe. I can honestly say that this has been the best experience yet.

Carl Robinson

First person that answered the phone, finance department, I asked to be transferred to maintenance because I got a letter about a warranty extension for the Motor Driven Power Steering. Mike then transferred me back to finance and once I stated why I was calling again to the woman In finance, she then transferred me back to service and I’m assuming it was Mike who picked up the line and hung the phone up on me.

Michael Mcdonnell

We had a great experience at Kia of Turnersville. Josh Weber was our sales associate. He was absolutely fantastic. Super helpful and worked with us on the price. We are returning customers and even got my in-laws to lease their cars here. Highly recommend!!!!!!!

Lisa DeAugustine

Chris and Ryan are Awesome! They were honest and helpful. As a mom car shopping with her son for his first car, Chris and Ryan were patient and answered all our questions and did not run his credit until we were comfortable with the numbers. Great Experience! Would definitely recommend Turnersville KIA!

Marcial Reyes

From the moment you pull up your greeted with a friendly and approachable Salesman. Everyone treats you like family and also do anything it takes to make you feel comfortable. Grade A service I would HIGHLY recommend anyone who is looking for a Kia to come here.

Eileen Sheekey

Everyone at this Kia location were extremely helpful especially our salesman, Josh Kohler. He went out of his way to show me all the features on the dashboard when I went back to have my plates put on.

Brian Burke

Phenomenal service experience! Had an issue with my 2013 Kia Optima. Had my car serviced well before my scheduled appointment... received the car back in better shape but still had an issue that only I noticed when driving my car. Autumn took care of me the whole time and called me back immediately. She had my car back in for service within a week of it being looked at the first time. Steering column was replaced under warranty, picked up my car, and it is driving like brand new. If you search google, almost any car make/model/year has some sort of problem. What is important to me was how responsive they were to my issue, and how quickly it was resolved. I'll definitely be back, hopefully next time for NORMAL service and eventually a new Kia. Thank you!

Aut Marie

Big things come in small packages. I love my Kia Forte Hatchback. The wonderful sales associates at Kia of Turnersville were patient and assisted me in finding my right fit. Thank you Jeff and Dylan!

Maria Gavalo

Today I had the best experience on buying a car. SCOTT EDELSTEIN not only make us feel at ease but had the personality to boot and he put me in a vehicle that I desired in my price range and work the numbers until I was placed in that vehicle. I would recommend Scott to anyone that is reading this. Because he was an exceptional sales person.

Janelle Evans

I come here all the time to get my car serviced and Greg is always a good help. Just had my whole engine replaced and i had no issues with them replacing it and now it runs great. Thanks kia for your great service. On the other hand, if you want a great bargain Alex is the guy to go to. He charges you cheaper price but gives you dealership parts while on the clock. Charged me 100 bucks cash for my tire rod for a job that was 250 and then tried to charge me 300 for breaks and rotors all the way around.

James Mcbride

This is the absolute best car dealership in the state of New Jersey. I walked in here after going to numerous dealerships with no luck and Turnersville Kia came through in the clutch with a vehicle more than exemplary for my family and I. Dylan Calvelli aims truly and awesome salesman and true to his word of being able to help. Also the floor manager Jeff who inspired me to come in through email led me directly here. 5 star service and I'm extremely ecstatic with the purchase. Thanks so much and God Bless this establishment.

Lauren Benavidez

Turnersville Kia made purchasing a vehicle easy. Dylan our sale person was very knowledgeable about the vehicle and very friendly, along with everyone else who worked there.

Kim Taliaferro

I was so pleased with my sales person and the experience of buying a car here about a month ago. Last Thursday, I took my car in because there was a problem with the tire. The rep from service department (which is supposed to be #1 in the country) brought my car out to me. I jumped in and drove to my next appointment. When I got there, I realized there was no key in the car. I called them and they said it had to be there. The car's message said, "no key in the vehicle". I asked them to please find my key. Spoke with them the next day, key not found and they keep insisting it had to be in the car. Spoke with the assistant manager, he said he'd follow up on this and get back to me. It's Tuesday and I'm still waiting to hear from someone. Yes, the key had to be in the car to start it but obviously it didn't stay in the car. Disappointing that this hasn't been resolved.

Lauren Bowen

We had a great experience leasing a new Kia Optima today at this dealership. Anthony and Jeff were friendly and helped us get a great deal! I would highly recommend this dealership

Bonnie Saunders

Just turned in my late father's lease

Kelly Sottile

I bought a brand new 2019 Optima and I couldn’t be more pleased. The entire experience was as painless as car buying could be. My salesman, Shyrone Lawrence, was friendly and knowledgeable and never once made me feel pressured or like I was being “sold”. I highly recommend Shye and Turnersville Kia.

Sean P

Hands down a GREAT dealership! They were so helpful and did everything I needed. I had a appointment with Sean, he was so helpful by explaining everything I needed to insure a sale. I was able to get a new car with being a first time buyer! They are great I would totally recommend this KIA to anyone.

Richard Fortuna

This place is rediculas they call me 2 time's month to refer someone to buy a car said they would give me 300 dollars I refer someone I even drive up to the the dealership they give the guy I bought up here a Tv and me nothing they are not a dealership of their word also bought a car from them ans as I'm in The car my friend is test driving the salesman tells me the car i boufbo was junk and he didn't even know I bought the car from Kia the salesman there are liar's

Maryanne Ojeda

My favorite person in there is Sean Smith he is honest and funny I recommend him

john smith

My experience with this dealership: 1. Located the exact car I'm looking for in their inventory. 2. Clicked on their website where it says "Make an Offer." 3. Made an offer. 4. Contacted by their internet sales team - puts sales manager on the phone. Sales manager says it's their policy only to discuss price in person. No phone, no email, no text. So they ask you to submit a written offer, then tell you they won't respond in writing. Bush league if you ask me.

Carmen Webb

My husband and I stopped in to browse. Jeff was courteous with the willingness to help.

Brenda Hughes

the map took us right to our place of interest KIA where we met this young man Justin he was very pleasant and professional. Justin listen to my choose for a car and did everything in power to give me what I wanted and I left there very happy with a car! Justin Conner is the man to see. He is very personable and professional he gets the job done in a way that makes you feel well cared for and most importantly heard. I came away with the greatest experience in buying a car that I love. After buying Justin calls several times to check if I have any questions about the car making me feel appreciated. Thank you Justin to me you are the man to buy a car from.

John Aaron

Was looking for a KIA SOUL. My sales person Brandon was helpful and knowledgeable about the product. There was no high pressure or hype. I had some special requests above and beyond what is usual for most buyers and Brandon and the great staff at the dealership granted every one with no additional cost added on to the great price Brandon had already quoted. This dealership is the greatest!!

Mallory Dammer

I came in to test drive the Forte and fell in love with the car and all the information Scott was giving me! He was so informative and sold me on the car immediately! The service here is amazing, and Scott is so friendly and made the process super easy! Overall it was an amazing experience and I will keep coming back for all my future cars!

Debbie Zeller

Great service, friendly staff! Scott was the best salesman, very friendly and helpful

Maxine L

So happy with my decision! Definitely worked with me and in the end it was a Great experience all because of Marcel Fisher. Calm. Effective. Made the whole situation very easy.

Michele Farley

Fantastic professional service! Made leasing a car quick and easy! Straight forward, open, and really made my time worth while! Will be a lifelong customer! Jerome, Marcus, Vince, and Jake were all amazing and super helpful.

Carol L Booth

Although I did not purchase my Kia at this location I was excited when I discovered it was less than 10 minutes from my home. I have had 3 encounters with the service department and today would have made 4. The staff in service aren't overly friendly and seem annoyed when you walk in with your keys. Today I attempted at 3:20 to get an oil change as they are "open until 4pm" on Saturdays. While the gentleman today was actually quite lovely, I was told I could receive an oil change because they only had 1 technician. He then suggested I come back Monday that they would be open until 6:00pm. I said No thanks. I work 40 miles away and I don't want to arrive there at 5:30pm and be told it's too late or they're still short staffed. I left the dealership, returned home and reviewed my calendar on the chance I could indeed give the service dept a second chance and return on Monday. I called the dealership at 3:40pm and when I asked to be transferred to service so I could make an appt I was told they were closed and to call back Monday. I asked the rep who answered why no one could take my call because the website states the "Hours of Operation" are until 4pm. I was told, "well, they're closed and having an end of the day meeting so you'll have to call back." I didn't care for her tone and she didn't attempt to hide her disdain of my questions. Bottom line, I will never return and I will get rid of my Kia and go go back to GM vehicles as soon as I am able. Though my Kia seems solid, I'm not a fan of the "Kia Family" I'd have to deal with.

Heather Chretien

I recently purchased a new car from Kia Turnersville. My experience was excellent! Everyone was friendly and engaged. I had the pleasure of working with Samantha. She was very informative and patient with me and my family. Samantha made this decision very easy with no pressure. I would definitely recommend Kia Turnersville and Samantha to anyone. Thank you for putting the customer first.

Axel Negron

Great experience staff was great will recommend

Alexander Ross

Great salesman. Curtious and no pressure. Glad to give them my business and plan to do so again. #Kia family now

Mark Owens

What a quick, stress-free, easy car buying process. Our product specialist Dylan was very friendly, personable, and knowledgeable. We did our research in advance. We've had the SUV for 4 days now and love it! Everyone who has seen it loves it. Our first Kia!

Bovio Hpci

Our salesman, Scott, was great. Very patient and attentive. Kia worked around our budget and got us the financing we needed. Definitely would refer anyone to go there.

Trish Troutman

Sean is the most incredible car sales man I have ever met. He made sure my new car met all of my wants and needs. Thank you so much for a great experience. I would recommend Sean to anyone and everyone! Top notch

Brian Rozzelle

Great place. Salesman are not pushy. They let me walk out three times with no fuss before I bought my car. That never happens. The service department is just as good. Very professional. If you get the chance to work with Shyrone in sales or Greg in service you'll have a great experience.

Ricky Querques

Scott Edelstein and Jeff Noll helped us out with a very challenging sitaution. They were extremely helpful and patient and didn't stop until we had come up with the perfect car, at the perfect price. Both Scott and Jeff far exceeded our expectations!

Toni Milanese

Dylan was fantastic. He listened to what we were looking for and where we were budget wise and offered is several options to meet our needs. Him and Ryan worked together to get us the right car for the right price. Dylan also provided wonderful customer service throughout the interaction and even after the fact to take care of things for us. I would definitely recommend him if you're in the market for a new car!

Erikah Salamone

The second we arrived to the dealership Justin greeted us and helped us out immediately. He was patient and answered all of our questions, and helped us find the best car for this next chapter in our lives. He exceeded our expectations, and worked with what we asked. He is personable and down to earth, and was so easy to work with! Special thanks to the manager, Jeff, who also made us feel so welcome at our visit! 5 stars and highly recommended!

Ciani Clifton

My time at Kia with Justin was a great and easy experience. Out of all the dealerships that I’ve been too this was definitely my most pleasant experience. I will definitely recommend turnersville kia to my friends and family.

Drea Baresich

Jim P was an truly an amazing sales associate. He made the entire experience pleasant and was was extremely knowledgeable, friendly and curtious. He put all his efforts in making sure we left with the vehicle that was best for us!

Jon Grover

The guys at Turnersville Kia worked with me for hours to get me into my new car, regardless of the set backs. I went to the dealership and found out my car had structural damage from before I owned it and everyone worked together to help me. I couldn’t have asked for a better experience, especially on my birthday. Thanks Mark, Jeff & Ryan.

Michael Riggs

I recently purchased a vehicle at the Kia dealer, and the salesman, Steve Sheppard, and sales manager, Mark Narciso, were great. When purchasing the vehicle, the vehicle had a chip in the windshield, which was previously repaired at the dealer. I brought the vehicle to have the chip repaired, since the chip was still visible. The management made the decision to have the chip "repaired" for a second time. After the repair, the chip was still visible on the windshield, and I was told that Kia would replace the windshield at their expense of the crack spread. I was assured by management that the chip would not spread, however by the time I returned home, 6 miles away, the chip had begun to spread into a crack. Mark was able to have the windshield replaced within a timely manner. Great service and I would definitely shop again at this dealer

Michael Kassab

I would never buy a car from this place. I was giving a friend a ride to this location and called to asked for directions and somehow they got my phone number. That was about six years ago and they're still calling me monthly asking if I want to buy a car. Countless times I guess them to put me on them to not call list. I was ignored obviously

yakima sample

Not a good place to do business. They will try to make you buy what they want you to buy They also lie about giving $5000 for trades. They use the hood cop bad cop way of saling. First the inexperienced sales person lies to you and tells you all the things you'd like to hear next comes the manager telling you something else bad negotiating

Caitlin Conn

Anthony K. at Turnersville Kia is the guy to come see if you’re looking for a Kia. He is such a down to earth guy, Nothing like the typical sleezy car salesman.

Evelyn Davis

Didn't feel like they did enough to put my daughter in a car!!

Anthony Adinolfi

Ed Ochmanski made me feel welcome from the moment I walked in the door. He listened to what my needs where and helped me to get to my goal. Ryan Mondelli and Vince Melfi also were very friendly and professional in helping to get my deal done. The lot attendant Danny Geaton was very courteous and friendly as well in preparing my car. Overall Ed and the team at Turnersville KIA exceeded my expectations!

Sandra Collins

This is my first time ever coming to a Kia Dealership, and for the first time I am SOLD! My overall experience, "GREAT, EXCELLENT." Thanks Everyone Who Made It All Possible!

Crystal Payne

Scott and Steve were awesome. I didn't expect to be leaving Kia with a brand new car since I owed so much on my Ford. They worked their magic and got me into a 2017 forte and lowered my interest rate astronomically. They were very patient and attentive to our needs. I highly recommend both Scott and Steve.

Carol Nolan

Quick and friendly service

Lisa Braxton

Very good service I was in and out with an oil change

Caitlin Mullaney

Had a really great experience here buying my first car. Being a young woman I made sure to take my dad car shopping with me. Other dealerships ignored me, the person paying for the car, and gave my father all the attention. Not here. I had the salesman Ed, and he was fantastic! He stressed more of the safety features with my dad (no surprise, Ed is a father too) but he also made sure he knew what I was looking for, what my budget was, what I liked didn't like etc. He was very knowledgeable about the various cars they sold. When it came down to talking numbers, no games were played, and he walked me through the process step by step. I felt very comfortable and well taken care of. Their finance guy, Brian I believe, was very much the same. Didn't try to push me into buying more than I wanted or needed. He presented the extra "packages" offered by the dealership, and when I said I wanted just gap and a year extention on the warranty, he was more than happy to find out the numbers on that and write it up. I'll definitely be recommending this place in the future.

LINDA JOHNSON

Very impressed with this dealership. The sales staff is very helpful and most importantly, not pushy like other dealerships. The whole process of buying my new car was a pleasant one. This is my first Kia, but expect more in my future. I will recommend this dealership to my family and friends.

Dan Quinn

Staff is friendly but I can't give any stars for a friendly staff as I was not there to make a friend. They offered several deals that they came back with that they couldn't do after all. After 2 days, I agreed to meet at their price. Apparently that price was no longer available even though the car was still available. After 2 days they no longer needed to sell the car. Long story short, Allentown Kia was able to effortlessly give me the deal without any games. Wish I was able to do business with the dealer who was right around the corner from me instead of one that was an hour and a half away but the experience was night and day between dealerships. It's a shame.

Anne Marie Diaz

Great experience! Chris Pittman was fantastic and I can’t recommend him enough. Excellent service and completely stress-free. Love my new car. Thank you, Chris!

Darlene Wood

I love this car dealership. Everyone is so nice and the service is great. this is my third time buying from them. The salesman Scott has been an complete angel. A week after having my beautiful new car I didn't understand something about the car so I went to the dealership and asked him and he helped me and wasn't the least bit annoyed They treat you as though you are family. I would recommend them with great praise!!!!!

Margaret Atkins

Turnersville Kia and the staff who helped me there have earned my highest commendations! I worked with Jim P, Mike G., and Ryan (finance)-- they were all terrific! Even fairly new to the team, Jim is extremely knowledgeable about the cars and the company. He is an excellent salesman with a very genuine spirit and approach. Mike moved mountains to get to the number I wanted-- he even came under the amount I said I could spend. Ryan was informative, thorough, and quick. No one pressured or pushed-- Jim even went above and beyond, driving me to the bank and taking care of my rental. It was the best car buying experience I have ever had! AND... I LOVE my new Kia Niro!!

sssschon .

Very nice before the sale. First new car I ever bought where the dealer didn't give a complementary initial oil change, not even a car wash. Tires were significantly under inflated. Also, salesman told me my new car came equipped with on-board emergency service, (Uvo)... but unfortunately, it did not. Otherwise, I'm satisfied.

Son Goku

This place is great!! Really was stuck in a tough spot and the staff was so helpful and polite! Smiles on everyone's faces! My dealer, Josh Weber, made me feel one of a kind. He spend so much time with me, really listened to my concerns and what i was looking for in a car. I felt heard and valued by Josh Weber. Truly excellent service and I'm happy to be Kia crazy!!!!

Ken Jones

Thank you to Jerome Patterson and Vincent melfi for helping me lease my 2019 Kia Sportage at Turnersville Kia. They helped me to make my first lease purchase a wonderful experience!!!

Samantha Fox

I took my vehicle in for service. While I waited, I had a chance to see the new cars on the lot. I have bought/leased a few cars from Turnersville Kia over the years. I also have my vehicles serviced there. In the past, I have gone to other dealerships just to look and never felt as comfortable as I have with Turnersville. I will never go anywhere else. This was the easiest car buying experience I have ever had. They always make sure I feel valued as a client.

Dark VadeR

Very helpful car dealership. Didn't push hard into my fiancee for us to do anything. Went out of there way to get the color of the car she wanted. Finance manager helped rework her payment too accommodate her for the car she wanted. Really wasn't expecting to buy a car that day. But we needed a new one, and we approached salesmen when we were ready after making it clear, we will let someone know when we're ready to assess a couple of vehicles. As soon as we were ready, a young man by the Name of Justin, did a great job with everything. Went over and beyond to help with getting the car my fiancee wanted. Here's the best part. You know when they want to get rid of a car usually a salesman will stick to his sales goals but he was willing to help reach my fiancees goal. Thanks Justin from Turnersville Kia

everett davis

Very nice place to buy a car!!!!.

Ernie Farina

All individuals treat you with respect and appreciate your business! Keep up the great work sales & services dept, check out smooth & eazy.

Patrick Stevens

i really don’t know what to say other than when I got to the place and explained my situation to Justin and told him what I wanted, (I always wanted to check out an optima)he brought me 2 cars out with in 15 minutes that were the exact style and color that I was interested in and I picked 1 to drive and was actually hooked on the car by the time I got half way through the test drive! Even though my credit wasn’t great, Justin and his finance guys got me a great deal for my optima, and had me on my way faster than I could have hoped for! It was the best car buying experience I ever had in my life and I would go there again in a second!

Anthony Barge

Great Service. Love Our New SUV.

adri apiab

From the convenience of browsing the vehicle inventory via the Turnersville Kia website and talking with Amanda, to transacting the vehicle purchase with Anthony, Jeff and Pete, the experience was stellar! I purchased a certified preowned 2016 Kia Soul+ and I am in love with the vehicle and the employees at Turnersville Kia who helped make the experience seamless.

Nicole Lamonica

Love it here they worked hard to get me in new car

Jack Pierce

Very courteous. Professional . Highly recommend

Sam Sargent

My husband and I went in for a car. Bryan the sales association was very nice and understanding of our situation (that is why I gave two stars). The sales manager Jeff was a typical sales manager. I had a number I did not want to go over and made it very clear that if they cannot make it work I would need to go somewhere else. The SALES MANAGER stated "where are you going to go?" Well I did end up going somewhere else where I got a better car, better price with everything I wanted (2018 Nissan) without using a co-signer. I would not recommend anyone here. VERY HIGH pricing and a horrible sales manager.

samantha evans

I walked into Turnersville Kia miserable with my Nissan Sentra lease that I still had 5 months left with. Between Jeff & Manny I walked out with a 2015 Kia Sportage that I absolutely love! They were so helpful throughout the entire process and Is couldn’t be more happy with my experience.

Yolanda Molina

Nice people

Steve Schneider

Our salesperson was polite, answered all questions, offered to assist on additional items, not overly pushy, he and staff, mgt were friendly and worked a great price. Ty

Eve Feigan

Great waiting room for when car is being serviced. They have snacks too.

Sammy Joe

WISH I COULD GIVE NO STARS!!! If you want to do business with a dealership that's puts the stigma of “used are salesman" to the test go here. From beginning to end this dealership was HORRIABLE. I flew in to look at a vehicle I really wanted that was a rare find. Salesman Ed Ochmanski was somewhat knowledgeable about the car. We decide to purchase the car. Now the fun begins….Negations begins. Ed keep adding what he thought were hidden fees. I was purchasing a certified car. He proceeds to tell me the listing price was not for the certification and that would be extra. Dude your listing price says “certified". After going back and forth we asked for a manager. In comes Jeffery Noll (sales mgr) a very rude, arrogant, unprofessional and extremely disrespectfully, dishonest person. Who finally after some time agreed since the ad say certified it would be. We went back and forth with the 2 “ used car salmens for what seem like hours. They keep trying to add different charges to our total. Dudes you’ve got to get up pretty early to get one over on me! Needless to say we purchased the car without all the added fees. I later called to speak with the GM Marcus DeAngelis leaving several messages. About the lack of professionalism, and not receiving all that was promised to me. Months later I HAVE NOT RECEIVED A PHONE CALL!!! If you want to be treated rude, disrespected, unprofessional dealing with dishonest men this is the place to go!

Dan White

Very happy with the car I purchased! Brian and Jeff were very helpful with assisting me in my first car purchase. Highly recommended and very professional. Assisted me before, during, and after the sale. I will definitely be coming back!

Lauren Nicosia

This is second time I have leased a car through the Turnersville Kia dealership. My experience was as painless as could be!! I worked with Anthony and he was fantastic! He answered my many questions and stayed past normal business hours on Saturday night to assist me. I would definitely recommend this dealership to my family and friends. I absolutely love my 2018 Kia Niro! :)

Mel Bradley

So far, I've been quite pleased with this service location. The waiting area is large and well-supplied with amenities, including two large TVs, hot beverages, snacks, and free Wi-Fi. They've been good with repairs to my car as far as I can tell, and one of the few places that still offers a car if they have to keep yours to work on it.

luis irizarry

Great place

Jen G

The best place to buy a car 10\10

Kelly Donegan

Vince Melfie and Anthony Kinsley were very helpful! I got a great deal on a 2019 Sportage. They were very friendly, and made the experience of buying a car very enjoyably.

Stanley Goff

I am extremely happy with my experience purchasing my new car at Turnersville Kia. After shopping at a half dozen other dealerships including their sister dealership in burlington, Turnersville Kia were the only ones that would go the extra mile to fit me with a vehicle I could afford and liked. They made me feel like family and are still in contact with me to see if I like my vehicle. Scotty was my salesman and made me feel comfortable through the whole process.

Beverly Lynch

Kia of Turnersville made driving home in our new Sportage easy. Our sales team are both local guys who we felt treated us with honesty.

Frances Paul

I was in and out of the Service department in a reasonable amount of time. Service department managers are personable and quite helpful.

Raymond Charles

Great guys to work with, and also a great selection of vehicles. Highly recommend this organization.

Lori Barnhill

The gentleman that helped me buy my 1st car was so helpful and informative. I got the best customer service from Brandon Hutton. I highly recommended to all my friends n family

Faye Brown Brown

Brandon was the best salesperson that I've ever met in the car business. He looked at us and know exactly what car we wanted. During our transaction he ordered us pizza for lunch while we waited. He was friendly, kind, courteous, very helpful, respectful and polite. Our car buying experience was the best we have ever had.

Adham Zeineddine

I had a very good experience with the sales representative Mark. But the sales manager Jeff is horrible. We were interested in the Toyota Telluride. After wasting 2 hours of our time. The sales manager decided that he want to raise the price of the car over MsRP because there are high demand on it !!!! Basically KIA turnersville have a lease offer on their website and I asked that I want the offer. He said is don’t want to match the offer they put online. He want to charge more because he can and there is a high demand on it. This is FAKE MARKETING AND CHEATING!!!! He admit that he want to charge more than the value and have no answer why. He just thought we are stupid going to get lost with the numbers and trying to get more from us. I do not recommend this location to anyone due to the manager and not the sales team. I will take this to KIA corporate ....

Evelyn Fama

Very good money wow too much we not get it car

Eric Rivera

Sales Is great. Shyrone was awesome. Service department blows. If you buy a used car make sure everything is good cause they will make you take care of it yourself if not.

Irene Jones

I made a last minute appointment for service. The people were not only polite they got me in and out quickly.

jamaul edmonds

Great place and great people! I would send my family and friends here! 10/10

Kathren Belh

Ed Ochmanski, Vince Melf, Jeff Noll and the other professionals at KIA in Turnersville were amazing. They took time to fully explain details of the car to us and all the options. They worked within our budget and were respectful of our time. We happily left with a beautiful new vehicle.

Julia Templeton

I have to say this was one of my best experience. Both Sean and Jim were a great help, it was fun getting ti know them. I would recommend Kia Turnersville to all my friends and family.

Esh B

It was a pretty painless experience! Went in with the intention of lowering my payments by way of a trade in, had something in particular I wanted to try out, and walked away with more than I ever thought l could have! Thanks to Brian for his patience with my indecisive moments! He worked with me and my situation and I was able to drive off the lot with a brand new car! His customer service is something to brag about!

K H. Loper

Mark took great care of us along with floor manager Sam with purchasing my daughter's first car....good vibes!

Arianna Heins

Turnersville Kia is honestly one of the most honest, caring, and accommodating dealerships I have ever been to. I wanted to lease my first car, and I went to plenty of dealerships feeling discouraged and talked down to. I walked in to this Kia and immediately felt the difference in atmosphere (I went to Cherry Hill Kia right before I ended up here - long story short, BIG MISTAKE). I was greeted and taken care of by Shy and let's just say I'm now driving a brand new, beautiful car that I'm paying a reasonable amount for... he made it a great experience for me and turned my day around! This Kia deserves much more recognition and business. I love my Kia and will not go to any other dealership besides this one. I would recommend this place to anyone that wants to deal with people and not SHARKS.

Nikkole Wilson

Much better and more positive experience here than at other dealerships in the area. I would 100% buy from them again.

Amy Wherry

Dylan was a great salesman. There was no pressure, the process was seamless and he was easy to talk to. Thanks for the great experience! I would definitely recommend Turnersville Kia.

mac duv

Loyal Kia Customer tried to turn in my lease and get a new Kia but it was late (10pm) and wife couldn't come in till morning. They refused to honor the deal they offered me the night before when I returned in am to get the car and didn't even bother to give me another option. Disappointing.

Natalie Kym

If you go to Kia Turnersvile, ask for Justin. He was personable, and went above and beyond to make sure we were happy walking away with our purchase. This was the first time I left a dealership feeling like I got a fair deal.

Bill P

The staff was friendly, knowledgeable and made my car buying experience easy.

Rachael Daniels

I am never been treated so terribly by someone An this worker is supposed to be a general manager and what a joke to customer service. I went to surrender my vehicle to terminate my lease as title by Kia finance bc they are contracted to do so yet minute mgr heard why I was there refused to take it. I call Kia An let him know I was calling them to be told call whoever you want bc I am not taking the vehicle back. Kia finance said it was insane to be told wouldn’t take it An is now contacting the district manager An the guy tried telling me he never takes vehicles back An Kia finance said complete lie. I highly suggest going to different Kia besides turnersville considering how badly an unprofessional management treats customers. Felt like all workers were just watching us yet no one would do what needed to be done. This guy vincent should not be working with customers if only nice to ones he is selling to I am still a customer. When I bought the vehicle justin treated me amazing this manager was the most unprofessional an rude person he shouldn’t be working with the public. He found out my brother was employee there said bc of him take it back but bc so previously rude my husband said we are taking proper channels on phone due to attitude he gave his wife he thAn became immediately nasty again An said you know what now I’m not taking it back An I never do. The fact the I’m a woman alone the level of disrespect was very shameful. I never will refer someone here An plan to make my experience very well known

Robert Chandler

I purchased a 2015 Kia optima I paid the car off in 2 years After the3rd year I questioned about my title. Kia said they sent it in the mail, I did not recieve the title. 1st of all wouldn't the title of been sent certified mail I guess not. As of 8/20/2019 2 years later and 3 visits to moter vehicle. I still have no title. It will cost me $60 for the title if and when I get the proper paper work for Kia. Jus said I have to fight the US mail service for the $ REALLY CANT BELIEVE WHAT IM GOING TRU FOR A TITLE I HAVE NOT RECEIVED ROBERT CHANDLER NEVER BUY A KIA AGAIN actually my parents were bedded to Kia to buy a new car until I told them what is happening to me

Michele Smith

I would recommend Kia Turnersville! They were here for my needs, not just sell me a car! They were so nice and helping! I will go back!

Sutoidem Udoetuk

Is a place that fully trained all their employees to do their work in a pleasant way and also are friendly to their customers and the job done right every time. It's a pleasant place for business.

Brad Samson

Everyone there was very friendly and courteous. Josh Weber did an amazing job helping us find the right car. He knows the cars very well. He answered every question I had, or if he didn't know the answer he found out for me. Definitely recommend!

Alyssa Habina

Josh and Chaz were great. Very helpful and made things happen for me. You spend a lot of time when your buying a car and they make it not so bad by interacting and talking With me. Thanks guys again I’m super happy with the Optima and my services

Marge Mooney

From the greeting at the door to the handshakes and congratulations as we were leaving, it was a joy and a pleasure to lease our new car thru Kia Turnersville. Every employee was pleasant and courteous. As we sat down we were even offered coffee and danish! That was amazing in it's self. Our questions were answered and the process was quick and easy. We love our new Kia Forte! Thank You Vince, Anthony & Brian! You guys Rock!