Reviews of Sansone Auto (Car Concessionaire)

Lyss

This place is absolutely amazing!!!!! Bernadette is a rockstar patient,kind,energetic and goes above and beyond to help customers!!!! I've never felt at home in a car dealership. She really helped to get the best deal possible I highly recommend this place to everyone looking for an amazing car deal with amazing personalities. So glad I found this place!!!!!

J M

Our sales person was Peter Jones at Mazda. He made it possible for us to leave with a new vehicle in a painless manner. Great experience!!

Cathryn Schlaeger

So grateful to work with a great company and Michael McGovern. He was very personable and made us feel so welcomed. He was personal and helped us out so much. I’m so grateful to be able to be leaving with a brand new car because of all the hard work Michael put into this. I would highly recommend Michael be your salesman and if you need a car , Sansone is the way to go.

Jessica Belle

I came here over the weekend just to browse around and I ended up leaving with a new 2019 Kia Forte. Im in love with this car and was surprised that it was a Forte when I was looking inside at the interior. Kia really put love into this model... The staff was very caring and beyond helpful. The Salesman Jobin is the person you should look for! Susan in finance was such a delight, she was very sweet and made sure things were as it should be. What was most important to me was that I did not feel like someone was "trying to get over on me" and for that I am truly happy I ended up being at this location with these wonderful people. Thank You!

Cynthia Drigun

Paul F in the Chrysler service dept is the best! He helped us when Island Chrysler in Staten Island (the worst dealership) completely messed up!! They fixed the damage that Island did to our minivan. We just recently had maintenance done there and Paul was professional, helpful & courteous. I will definitely continue to use Sansone!

Sonja Bateman

Worst car experience ever!!!! Staff is RUDE, don't return calls. Took over a month of constant inquiries to obtain my title,, even though car was PAID IN FULL.

Filomenia Paresi

went to buy brand new ram 2019 ram truck with 5 miles on it n looking in eng. some rust the guy try to say its from sitting n whem it rains, then got on grund n under truck n the whole DRIVE SHALF PIPE WAS RUSTED N TOOK PICS, WHEN I SHOWED HIM THE SALEMAN HE TRYED TO TELL ME ITS OK THATS THE COLOR OF IT. I SAID NO ITS NOT THAT IS RUST, U GET UNDER THE NEW RAM N C. HE SAID NO WAY IM NOT MESSING UP MY SUIT. BEWEAR OF WHERE U GO N CHECK UNDER N LOOK FOR BUBBLES PAINT THATS RUST N RUST WILL ONLY COST U $$$$$$ MORE MONEY, CHECK N MAKE SURE EVERYTHING WORKS. BRING A DVD WITH U TO MAKE SHORE ALL DVD'S N TV WORK. CRAW IN 3RD SEAT N MAKE SURE A/C WORKS. DON'T WAIT TILL U GET HOME N U START KICKING URSELF CAUSE U FELT STUPID GETTING UNDER THE TRUCK. U WANT THE BEST U R BUYING IT FOR U N HUSBAND N GRANDDAUGHTER. SINYLADYRIDER. BE SAFE DON'T GET STUCK WITH A LEMON..

Richard Spigai

Great experience. Mike McGovern is the best. Be sure to see him!

Jimenez Lance

Purchased a Rav4 from Quentin "Q" and was happy to do business with him. Made the process easy and painless. Would recommend this dealership to everyone

Fatima Ahmed

I had a great experience at Sansone! Went in looking for a car and Micheal helped me come out with exactly what I was looking for! Got everything done in no time without any difficulties. Highly recommend anyone looking for good car deals to check out Sansone Auto Mall.

R S

Awful experience. Put a deposit on a lease, and they brought me a different car than was represented. When I complained, they told me that I could lose my deposit or take the lease. 3 years later when the lease was up, the staff was rude and flat out lied in the same few minutes I spoke to them, and they didn't want to help me because they weren't getting any more money than they already received. Their prices are nothing special; any dealer can give you their prices but lower because Sansone has a window etching company that they use to etch windows on all their cars and forward the unnecessary, unrequested cost to customers. Their employee turnover is indicative of how they mistreat people, including their own, for the bottom line. This is not limited to any particular showroom. Many Sansone showrooms have this problem. No wonder the father and son had a lawsuit and split the company. All this, and I have been a customer since 2002. Never again. I wish I was never a customer of theirs. Glad I've moved on to more honest, transparent dealers.

Antoniobrillante@aol.com Silverado123

Bought a certified Nissan x terra a month ago and they lied about been that the car is certified, bat car been in an accident.So please if you by a certified car from them,double check that the car as original paint on it,very disappointed and disgusted about this transaction.They suggested to take an extra 30 dollars more in a monthly payments to guarantee the veicolerà bumper to bumper,an when you call and complaining the turn around and say oh we can’t do nothing about it.so my question is u can you trust.Dont get fulished deal are better then Jersey in Staten Island,and even if the car cost a little fraction more,at list they are honest not disonest.

Louis Hennessey

ZERO STARS. I Ubered in today to purchase a used vehicle. Salesman left to find the car I chose. Went missing for a half hour. Finally came back and said he had to go elsewhere to find my car. Went through his computer while gone and actually up-sold myself to a vehicle 5000 more and decided to purchase the original for my daughter. 17000 total. Left after the second half hour went by. Very odd, I'm a cash buyer.

lukasz wnek

I went into the dealership to see what they have to offer and as I walked into the Jeep dealership I was greeted by Anthony Rosario. Anthony made the whole process quick and stress free. I told him what I had to work with and and he made it happen for me. With that bein i am now on the road with my new Jeep and I am very satisfied. Easy to say if you have a price in mind and a budget I would go see Anthony R because he will put you in the car you want at the price you’re comfortable with.

Jackie Price

Buyer beware. We purchased a car in January and was told that half of the lease balance would be rolled into our payments and the dealer would eat the other half. Of course, that was a lie as Hyundai sent a $1500 bill to our attention. Numerous calls to have the dealer correct the situation have gone unanswered. Don’t do business with this group. They are quick to make a sale but don’t make good on their promises.

Gregory Tortoriello

Great place to get a vehicle thank you for my Santa fe limited. Sansone auto mall.

Jaleen Elia

BLAKE at the Nissan dealership was such a pleasure in the whole process of getting my new car. I would recommend anyone looking to get in a new nissan or any used car to go to him. Very down to earth and personable guy. They have soooo many cars on their lot both new and used. He brought me around the entire auto mall and showed me every single car i had in mind which was really sweet and he was also very patient with me and went through all my options. Blake even treated my friend and I to lunch which was nice since we were there the majority of the day. Very consistent and assuring of making sure i chose the right car for myself. I would buy bottled air from this man if i could. If you’re looking for a car go online pick a few out in your price range and make sure Blake in the nissan building is the person you meet with. I’m so happy i went off my friends suggestion of coming here and working with him.

Nim Tres

Antonio Richards was a great representative and made my first new car buying experience very easy and enjoyable. He was very knowledgeable about the vehicles and did everything in his power to get me an awesome deal. I would like to thank him and his manager for great customer service and the willingness to satisfy my requests at every turn. Truly a great and commendable buying experience. Thanks guys!

Jon-Luke

Their service operation is a money pit. Rosie is friendly, but don't let them bamboozle you out of your money with things your car doesn't need.

Angellina Isabella Rosa Vazquez

OSCAR my sale men did a great job taking care of my rims on my rav 4.. OSCAR MY RIMS LOOKS BEAUTIFUL THANK FOR FIXING ALL 4 OF THEM ..BEAUTIFUL!!! TOYOTA THANK YOU FOR YOUR GREAT SERVICE...

Jaime P

The waiting time is reasonable. Every time I go its 45 mins to an hour but hey I'm not the only customer there. So I also bring a book or iPad and get work done. The lunch area they have also has good food.

Kevin Erwin

Charged us jersey tax when it clearly says ny address had to come back wait and pay more for dmv. Not professional

Blanca Sanchez

Thank you so much Olu for your patience and thank you for everything the service was great. Also thank you Tim . Olu You where great thank a million

Richard Simpliciano

Sales Manager Max Aquino was super helpful, courteous and very very professional, he made our experience on buying a new car at SANSONE Auto very memorable and very pleasant, price range and all up to little details that needs to be done, he made it look so simple and smooth transaction, he searched for the car that we want, went and got it super fast!. If id have the chance to buy a car again (in 3 yrs) I'd be looking for this guy. He gave us a VIP treatment. Kudos and thumbs up for Sansone for hiring someone with such a caliber, I want to make sure he gets this commended. More power to SANSONE Auto!!!!

Mrs. JNH

My experience was less than satisfactory. READ your contract in its entirety before signing. The finance manager we dealt with was slick and fast talking. Charged us for something that was already part of the car. Definitely a learning experience.

Glenn Younger

The BEST AUTO PLACE ON THE PLANET. SHOUTOUT TO DARI MY SALES REP. AND TIM WHO HELPED ME WITH MY FINANCE.

Arelie Estevez

Mike really helped me make a smart financial decision on a car, I was really happy with the service. They greeted me on arrival and showed me several different options. I'm extremely happy with the service I received and so happy about my brand new car.

enrique herrera

WORST EXPERIENCE EVER!!!! CHRYSLER dealer After extensive research online. Speaking with an online representative the whole day I narrow it down to the specific truck (Dodge Ram) I wanted. I forgot the stock number of the truck, the plan was to meet with Tony the manager but I get the partner which didn't even had the courtesy to give me his name. This is a rude individual maybe he had a rough day but that's not my problem. Like I said I did my research I knew exactly how much was down payment, reg, taxes, etc. This kept telling me I had to pay this and this...etc money and credit is not a problem. Lost a customer and many as I will let my family and friends know not to go here. Never will I ever stop a foot into this dealer. Tony if you read this get rid of this guy or find another partner as he claims he is. I really doubt he's your partner. As businessman myself I would never let go of a customer. I have bought many cars and trucks before and never had a BAD EXPERIENCE... I'll just take my business back to FORD!!!!

Jamaila Lamb

I recently purchased a 2018 Nissan Sentra from this dealership. My sales rep Dwayne Parker was awesome. He made me feel comfortable and confident that he would do his best to find a car that suited my needs. Thank you Dwayne Parker and Sansone Finance Team for all your help ! I definitely recommend this dealership. Make sure you ask for Dwayne to help you!

Smile Pretty

Good dealership, I brought my first car from them and 4 years later I traded in my car for a new one. Good service, just be careful they will hassle you if you don't know anything about cars and price walk with someone knowledgeable. Stand your ground

Evangelia Palaiou

My mom and I went to Sansone Auto Mall Service in Avenel . The Service advisor Mehrnush is by far very professional and courteous. I was very skeptical about getting the vehicle serviced here but after Mehrnush spoke with me I had a completely different impression. She has also gone the extra mile in accommodations. Her work is nothing short of excellence!!!!!!!!

gail richards

My 2015 Hyundai is the 3rd car Ive purchased from Sansone..Thomas Peoples is a great Salesman. I am always telling friends ask for Thomas he will treat you right..Outstanding Customer Service!

Pierina Alva

I had the pleasure of having Blake assist me in my car buying. He was so helpful compassionate to my situation an help me get the best deal! I highly recommend him for your next car buy

Patty Barton

My salesman Anthony Abbriano was AWESOME!!!!

Mayhem Matt

Thank you Carlos Munoz and Sansone for doing a fantastic job on our trade in. I've been coming here for years and they never let us down.

Paige Micchelli

I recently bought a 2019 Jeep Cherokee from Sansone Auto Mall and it was 100% stress free. Dean Puleo was extremely helpful in informing me about the vehicles that they had to offer. Ryan was the person who actually sold me my car and I felt very comfortable with him. He was great at explaining to me what everything in the car and was and the features that the car had to offer. When I finally purchased the car, Ryan sat with me and explained how to work everything in the car. When it came to signing the paperwork, it was extremely fast and did not have to wait long! Overall great experience at Sansone Auto and I drove away in a brand new, beautiful vehicle!

Casandra Arroyo

Dari and Charlie were awesome super helpful! Would definitely recommend. They’re no nonsense negotiations. A+++++

outlaw-x Realdeal

Great place,,,they handled all my repair needs,,,The service managers-Jeff and Carlos are professional,curtious,and delivered on time-as always in the Dodge/Jeep division...Great job guys-THANKS ONCE AGAIN!!!

Jack Flannery

I would not go back here. I bought a car because I was desperate, they added $2000 to the price, took a week to have it ready and tried to skimp on every single step of the process. The manager himself was rude and unpleasant but the saleswoman were nice. Do not buy here, go anywhere else.

Terri Graves

***For the reviewers- sorry for the long review, but this was my actual experience*** Buying a car (new or used) in itself it a very daunting task especially for a first time buyer like myself. There are many factors involved. My experience at Sansone Jeep in Avenel started off great, professional and positive, and although, I wasn't able to obtain the vehicle that I wanted, they tried to work with the "many factors" and got me a car within my budget (or so I thought). After numerous back and forth with the finance department- The sales rep who had found the car within my budget told me that since the car just came in ( a few days prior) they were checking it out and detailing it and I would able to pick it up that Monday ( I came in on Saturday). At which time he asked me how would I like to leave a deposit. I left one in cash and was excited to pick up my car that Monday. On Monday, the sales rep called to inform me that unfortunately, I would not be able to get the vehicle unless I did one of two thing (1) Leave a larger deposit (2) get a "strong" co-signer. At which point I told him that I would be by to pick up my deposit and paperwork. (strike 1). Upon arriving, the sales rep handed my documents to me and when I asked about my deposit, he informed me that they would have to cut a check and mail it to me, that they could not give it back in cash.Finance department had already left for the day so I was unable to speak to anyone about it. The sales rep told me that I would have received my check within two weeks this was on June 24th 2019 (strike 2) After numerous phone calls to Sansone Jeep, I was unable to get a hold of either the finance department or management . I continued my dialogue via text with the sales rep and his response was "it was a large corporation" and that it would take some time for me to receive my funds. On July 17th 2019, I text the sales rep again at which time he said that finance put my check in the mail that morning (local USPS- 2 day delivery). (Strike 3) Kept trying to get in contact with someone at Sansone with no luck because I had not received my check- Finally, (July 31st) I had I made one last ditch attempt and left a message with management that I would have to take legal action if I didn't receive my funds that day. I also spoke to the sales rep one last time and informed him that his manager would need to call me asap. After two phone calls from the "Manager" (wherein the 1st call he tried to cut me off several times). He called me back and said that he had my check if I wanted them to mail it out (remember July 17th- the check was in the mail) or if I would like to pick it up. Off course without hesitation I left work early and rushed over there to get my money. When I reached, I asked for the manager and a guy behind the desk asked for my name and gave me my check. I wasn't looking for an apology per say but just some courtesy. This was one of the first and worst experiences in buying a car. Moral of this- ***BUYERS BEWARE- BEFORE LEAVING A DEPOSIT CASH OR OTHERWISE MAKE SURE YOU GET EVERYTHING IN WRITING AND YOU READ FINE PRINT***

meily sumantri

I had a great experience with Sansone Toyota, the sales person was Josh Persaud, he was friendly and helped, made it possible in shortly time, I would high recommend him be your salesman if you need a car. I love my brand new car, Thank you so much.

Justin

Great service Oscar Cardoza was really helpful and knowledgeable about all the cars here. He help me with the vehicle I want. Fun easy going guy, check him out. You wouldn’t be disappointed.

Hüseyin

I've bought Toyota Camry from Sansone. They didn't give me document shows that I paid Tax. So DMV didn't accept my bill of sales document. Toyota Financial told me that I should call Sansone toyota but their finance department can not solve the problem and after a bit time they hang up on my face. They are terrible company.

Sammy Serrano

They are the best from my sale guys Jose Perez service Marie guys and Dely

Lori Ann

Very friendly and personable....It was a pleasure doing business with them.

Michele Kurbansade

My husband and I just leased our second Mazda CX-9 from this dealership & couldn’t be more pleased!! Highly recommend our salesperson Jennifer Nazario!! She’s amazing...

Alyssa I.

****BUYER BEWARE**** Unfortunately today, Sansone has lost customers for years to come. My Parents, my wife, and myself have all bought cars from here for the last 10-15 years. My wife and myself went in and leased a car from a salesman named Dan, and were helped by a gentleman in finance named Terry. We were completely mislead. I went in as a co-signer on a loan for my wife and yes, I know what a co-signer is. I understand we are a 50/50 ownership on the credit end of the vehicle, but in the end we were mislead. We agreed my wife was to be the primary leaser on everything and instead of letting me know they wanted to use me as the primary instead of the co-leaser for the credit, they went ahead and did it without alerting me and allowing me to have the decision to continue with the deal or not. I am blind sided by the fact that they went ahead with using ME as the primary when the bill arrived in the mail and it was addressed to me instead of my wife. Now either way the bill will be paid thankfully we are married and live in the same home but buyer beware. If you are coming in and expecting people to be truthful through and through, Sansone is not the place. This isn’t even the first time!When I financed my vehicle through Dodge a similar issue came to light with my father last May, where they tried to register it in his name. He wasn’t even a co signer! I bought the vehicle alone. When I called today to address the issue, the finance manger who spoke to me was patronizing and just kept basically repeating that it did not matter and refused to understand it was the principle of the thing that we should have been told and they should have been up front with us. Telling me there is no such thing as primary signer and co-signer on a loan but when I spoke to the lien holder, they relayed something completely opposite and agreed that I should have been notified that the credit was ran with me as the primary instead of my wife because there is a difference and we should have been able to decide wether it was something we wanted to do or not. Instead they were deceitful regardless of what they’ll try to call it and mislead us immensely!

Tye Trillion

Been dealing with them for 3 years now. No complaints. They always help

Michael Edwards

I came to Sansone today to look at car and was introduced to a salesman named Michael Mc Mgovern. It was one of the most memorable and satisfying care sales I’ve been involved in. Great experience and I recommend him to anyone who wants to buy a vehicle.

Greg Babulak

Helping my daughter shop new car. We were very lucky to get Tom R in Mazda. She is now on 3rd car from Tom. Tom very professional and thoughtful sales rep. Has to be best salesman I've ever had pleasure to do business with !

Blue Music

Oscar is a very good employee, he has helped us with everything needed. Tim as well, is a very good employee. They have made this experience of buying our car very light-hearted. We now leave with our red prefect car thanks to their help. With much love - The Garcia family

Lori T

Had the best experience here this weekend! We were in and out with our new car in 2 hours! Anyone seeking a hybrid sedan, who wants the ultimate car-buying experience, can visit Sansone Hyundai in Avenel NJ. This week I went to test-drive the popular new Ioniq Blue hybrid. They advised me which papers to bring (my current insurance card, cashier's check, military discharge for a $500 discount). In just 2 hours I drove home with my new hybrid, $3K below MSRP. Savvy General Manager Eric Bennett and his team (Allan Kenney and Sherif) could not be more expert and helpful--from the test drives to the paperwork--and even had other staff entertain our three-year-old with their popcorn machine, fish tank, and toys during the 2 hours. When anyone asks about my new Ioniq, I will refer them to Sansone Hyundai. This dealer is over one hour from our home, but well worth the trip.

Mona Bannerman

Just bought a car today 6/3/19 at Sansone. With a referral from Kwame, I was introduced to Olu who was very helpful. He helped me and my mom out and we truly appreciate it. Will definitely recommend !

Summer Time764

Eric and the service department is absolutely amazing!

Keira Smith

I had the pleasure of working with my salesman Jared Thaxton when I purchased my Mazda CX 5 on Black Friday. It was a great experience where I didn’t feel pressured to make a decision yet was confident that all my needs were being met as a buyer. Jared was knowledgeable and professional therefore I will definitely be sending family and friends his way.

Alexander Palumbo

WORST SERVICE EXPERIENCE I HAVE EVER HAD. Sent by son for an oil change and tire rotation. Suppose to be a free oil change (Had to fight to receive) and about a $22.00 tire rotation. Bill was about $136.00. Double talked my son and took advantage of a young person and performed other work. Will never take my car there for service again.

Cd Chase

fine selection great offers good service

Eric Watson

Jeff in service was outstanding and helped me out with an issue. His customer service skills and willing to help are top notch. Thank you again for your help!

Vincent Kowalski

Horrible wasn't worth my time going to this dealership

Carolina Gonzalez

Terrible customer service. When you make a “refundable” deposit on Saturday they have no issue charging your card. Once you ask for the deposit back because you’re not interested, they apparently cannot give you the money back on Saturday because the finance office is “closed”. They said that I was wasting their time and I was not respecting them because I was not interested in the car anymore. I don’t recommend this place to anyone. This is not my first time being disrespected by this company. Just disapointing.

Devin J

I stopped in to test drive a jeep wrangler at the jeep dealer in Sansone. I liked that they didn't pressure me to buy the car, but when I returned to the desk to make a deal, the salesman and his trainee had disappeared. I didn't have the time to wait around so I left, but I wrote my number on the data sheet and wrote the VIN of the car I liked and a note to call me with pricing. Never heard from them. I left and got a Mercedes instead. I'm not sure what happened. They have a large inventory though. So still worth a shot. Two stars for now.

Jgags 75

Hubby went in to look at a car today. Sticker had a no hassle price yet when he went in to see about pricing they added a $1100 00 window etching fee on top of the price as an "option " and they told him it could not be removed. I pulled the carfax report and the etching was done in 2016 when the first owner took possession of the vehicle and paid fir it BUYER BEWARE. DISHONEST. I wonder how many other consumers fell for this scam.

Karina Rodriguez

As a first time car buyer I didn’t know what to expect but the team at Sansone Toyota especially Chris Oviedo and Jean made my experience a terrific one. They were extremely professional and worked hard to give me an amazing deal. I will definitely be recommending them.

mike lo

What horrible dealership, they have no respect for the customers, and can't answer simple questions about the vehicles. They gave us one price and added an extra 5k in undefined fees. Stay away at all cost.

calvin roberts

Beware of Susan in Fiance she does shady deals............... the management is aware of her shady dealings.

Alex Collado

I had the absolute best possible car buying experience at the Sansone auto mall. The staff was friendly and helpful. Mr. Sansone and sales consultant Donald went above and beyond to make sure I had everything I needed and worked with me through all potential roadblocks. I would definitely recommend the dealership to anyone who is interested in buying or leasing a car!

seeker401 Seek

I purchased my car from Sanosone, and so far it’s ok. Brought it in for Brake repairs and a couple of other issues. BE CARFUL WITH SERVICING! Ask questions about you repairs and replacement parts. I have aftermarket chrome rims with large gaps in the rims which means you can easily see the braking mechanisms. I had the rotor replaced, pads, ..ect. After about a week, I noticed that there was major rust on the braking parts that was replaced and which was easily visible through the gaps in my rims, looked horrible. Went back to the servicing department with this issue, I was told that the brakes given to me did not have some type of coating on them to prevent rusting, I am thinking to myself, this is the year 2019, who gives you replacement parts that rust within a week! I was told I could buy new coated brakes and I would not be charged for labor, only for the parts, but truth be told, I just no longer trust them to do any work on my car. I found a body shop that was able to paint the rusted parts on my braking system.

Michael Ryan

Todd Berghorn was a major help in helping me find a replacement tail light for one that fell off of my vehicle while traveling on vacation. Todd went out of his way to go above and beyond to help me. I’m greatly appreciative and this speaks volumes for his character as a man. Thanks so much bro!

David S. Gooding

It's great to have all your auto needs met in one place. Wonderful variety of a multiplicity of vehicles. Staff know what they are about!

Ronald Warren

The service associate Nora is so professional and courteous, she listen and discuss options. The mechanic Ramon is a true mechanic with gifted hands and very honest and he is a true professional in a field with dishonest people he really understands his craftsmanship. A place of Honor and Honest

Mary Perry

They painstakingly worked with me to give me what I wanted. Great staff all the way around.

Everett Godbold

We went to Sansone Toyota for a family vehicle. From the representative on the phone Caesar Jimenez to our sales representative Quentin Washington, it was not your typical car dealership experience. These two men were honest upfront and made me want to buy from this dealership. Quentin worked with our budget and got us into something that was right for us. My husband and I were happy about our experience and would without hesitation recommend this dealership. It also shocked me that Mr. Sansone greeted me while I was there.

Rui Francisco

Got used Toyota very happy with it.

Jerry Piedmont

Very pleasant experience. Greeted as soon as I entered without an appointment, and was helped immediately by Gabriel. He was attentive to our concerns and was able to get the car and color combination we wanted, even going above and beyond to offer what he could on behalf of the dealership.

Margaret Hasty

Dari is awesome. Love her. Love this dealership

Salatiel Suriel

The Toyota Parts and Service people could be nicer. Also how does a car under warranty still have to pay $150 for a diagnosis?

Carmen Maraj

Waiting room seat are very uncomfortable

Jasmin Ortiz

Great staff, great service. Karina, our sales person from Sansone Mazda was the best!!! My husband and parents also got their cars from Sansone. Love the friendly staff and love the selection of cars!

cynthia chacon

Thank you Oscar Cardoza, David, & Tim for helping my daughter with the purchase of her new car. You guys are great!

Roger Soto

I just bought a 2019 4Runner and Azaan Khan was my sales guy. I was able to get a good deal after a long negotiation which Mr. Khan helped along the way with his managers. Mr. Khan is not pushy but rather very patient and willing to work out the best deal for you.

Vivek Patel

Worst car buying experience.

Natalia rodriguez

I had a great experience and was very helped. Steve helped us a lot and understood our needs. Very happy I came to Toyota!

Dan T

Typical car dealership. Stay away

Syed Naqvi

Rana Khan , my sales associate, and finance manager Mr Zahid Majeed went above and beyond to provide us with a very affordable and customized car buying solution. We were able to purchase a 2019 Rav4 well under our budget despite the numerous challenges we faced due to not having top tier credit. They have my car buying business for life! Thank you so much once again Mr Khan, Mr Majeed and the whole team at Sansone Toyota!

Grace Manno

I would recommend this place to anyone! Tito & Max were so helpful over in the Kia building. They made it quick and easy and stopped at nothing to make sure we left with something we liked that day! I will tell all my friends and family about this place and Tito & Max!

Sheree Davis

GREAT PLACE to buy your vehicle. I worked with the sales man Q and Henry the finance guy they were the absolute best. Got me the best deal with bad credit lol.. Thank you Sansone family. I love my NEW whip, skrrrrrrt.

NPD Soto

Aweful business and management..Do Not !! Attempt a trade in of any vehicle..After 1 saleman that never spoke only to speak with Managers at the Jeep section, who in their Deranged Minds offer me $1,000. then slowly increased to 4500. for a true American made car 1980 Corvette L82 mint condition was an insult and disgusting tactics. In exchange for a 2017 used Jeep Wrangler. Not to mention was dirty inside & out. I gladly drove my beauty back home.. no wonder foreign cars sell more.

Rohan Shirupalli

This place has a huge variety of vehicles to choose from and definitely the best dealership in the area. I HIGHLY recommend going to Azaan Khan for any inquiries about purchasing a new car. He helped me get my camero 2ss for an amazing deal.

Gina Galileo

I just got a new Jeep this weekend. It was SO easy! I walked in, told them what I wanted, where I wanted to be price wise and how much I was looking for with my trade in. Joe P. was SO helpful. We got it done! No haggling, no negotiating just straight forward business. It was a breeze and I am in LOVE with my new truck ! Thank you again, Joe for making this experience super relaxed and easy. See you in 3 years when my lease is up and I'm ready for a new one =)

Rushabh Patel

Azaan was helpful when it came to the selection of the vehicle and explaining all of the different features for the selected vehicles. He was also to give me a great deal and I walked out with an amazing new car.

dennis4011 .

Second vehicle bought from Sansone auto mall. You tell them what type of car, what kind of payment, and you are presented with what feels like an endless list of options. Always busy, always people there. But yet you get the attention to details as if you are the only person there for a car. So thank you Stephen, and Tom for your help and continued professionalism. Will be back when we need another!!

Eugene Shmain

This place is much more reasonable than any of my local dealerships. They have a good unventory. My dealer was very knowledgable and willing to explain and to help.

Audrey Basilone

I highly recommend Jose Ayala for all your Toyota car needs! He was extremely helpful and made my leasing process as easy as possible! Will definitely lease from him again in the future!

jennifer garcia

Just leased a 2019 Nissan Rouge from Ray and manager Max. I couldn’t be happier with the quality service we received today. Car shopping can be very stressful but they made it very easy and have gained my business for many years to come! I highly recommend checking them out!!!

Jeffrey P

Michael McGovern at Toyota made the car buying experience easy! He took the time to explain everything! Great guy

judy rodriguez

I went to purchase a car from this dealership and the service was amazing. The guy that helped me was amazing his name was Quentin Washington. Also after I got the car Quentin follow up to make sure everything was okay. I will recommend all my friends to this great place.

meti laho

Today was my First time at Sansone Kia, and last one, awful experience :(

Teresa Parks

So I walked into Sansone this morning, looking to browse for a used, but reliable midsize SUV. I was a little nervous because I knew that I wanted to purchase a vehicle if I found something that I really liked, but I also knew that my credit was not the best and that I didn't have the largest down payment. But then I met the most understanding, down to earth, amazing car salesman ever by The name of Mike McGovern!! Immediately after meeting him, I was reassured that no matter what the issue was that I was having, he was gonna do everything that he could to get me into the car that I wanted. Not only did we look at and test drive different vehicles, but he was able to help me get not only the car that I wanted, but a brand new car at that!! Words can not describe the excitement that I feel at this very moment writing this review so I'll just leave a few of these

Michael Leonard

Super friendly staff. My man Rana took good care of me! Charlie is also a good guy. Straight forward, straight to the point, No BS

Casey Giarratana

Jean, the salesman, did a great job selling me this car. He was very laid back, not over aggressive. Hats off to Sansone Auto

Doug Gallager

Just bought a low mileage 2018 RAV4 from Quentin Washington at Sansone. Quentin clearly explained the car's features and the benefits of buying a Toyota certified used vehicle. The price negotiation was amicable and fair. I can recommend Quentin 100%.

Stephanie Laties

I had the best experience at Toyota Sansone because of the amazing salesman, Geo Ayala. As a first time car owner, he helped me find the exact car I wanted! He was patient and found me the best price possible for my new 2018 Toyota Camry. I would not be walking out of there with a huge smile on my face if it wasn’t for him! If you’re looking for great customer service and a pleasant experience at Sansone, go see Geo!

Adam Pecar

Been going there for years always been good to me

Steve Pecoraro

Best KIA dealership I've ever been to for service of my car! I've read about a lot of bad reviews about KIA dealerships and have experienced some bad experiences myself at 2 other dealerships. I was hesitant, but I had a recall, so I decided to go to Sansone of Woodbridge for it. I dealt with the Service Manager Jim (super nice guy), they stand by their work 100% and took care of me fabulously!!! I have no complaints here and I would highly recommend this KIA dealership service department!

Nicholas Alfano

This was hands down the best car buying experience I have ever had. My salesperson Allen really took the time to hear exactly what I wanted in a car. He then found a car that was in my price range and actually exceeded my expectations. Allen made sure the whole experience was seamless and he answered all of my questions honestly and thoroughly. A couple days after I left with my new car, he even reached out to see how everything was going. I chose to finance the car, and Terry in finance really took care of me and made sure I understood the exact breakdown of the price. I truly could not have asked for a better car buying experience!

mule nine

Yes staff is nice. But i purchased a used jeep there. Transmission went after only 20,000 miles .Do NOT purchase any warranties. They do not honor them. I have a Mopar warranty i paid 2300.00. They came up with all kinds of excuses not to honor it. Still in process. Look them up in better buisiness bureau. Many many similar complaints.

Fiaz Ekram

“Q”is a great sales man at Toyota . He even dropped the car at my place .

Mina Fayez

Great place to buy different car brands from

Kim B

They did it again. I went back only 4 months after buying my first car there to get another because of a bad car accident. They found the exact car I wanted and made the whole process smooth and easy. Love my new car! Dean and Tito

Rob Staeger

Quentin Washington made buying a car -- the first one I bought at a dealership since 1998 -- an easy, smooth, hassle-free experience. I mentioned I saw the car priced $1,000 lower on CarGurus, and without hesitation, he said, "Sure, we can do that." And he did. A great sales experience, and I'm very happy with my car.

Shelia Winter

Worst experience! I bought a car here a few years ago and had a good experience but boy has this place changed! They use every trick in the book to get the best deal for themselves and the worst for you! Very vague information on what they have in stock. Lots of needless sitting around and waiting while the salesman talks to the manager, Tony. Tony was arrogant and the slick salesman language that he uses was laughable!! So beware, they aggressively push the cars they need to get rid of regardless of what the customer wants. On my way out the door, they suddenly found the car I was looking for on the lot. Isn’t that something - it wasn’t entered into the computer. What a joke. Do not waste your time or money here!!

brianna bettelli

Peter Jones was such a great, and honest Salesmen. He answered all my questions and provided me with wonderful service. I love my brand new car!! Everyone ask for peter Jones for a great car buying experience!

Marie Alice Rochebrun

DO NOT BUY FROM THEM, unless you enjoy tacked on hidden fees, hidden car fax’s, and lack of help from ‘higher Up’s’ Don’t bother buying pre-certified from them. It’s all a headache. The Service Manager is an A**hole. I’ve been there for info on my Jeep and why it’s been overheating non-stop no matter how long they’ve had it. And all John could say was don’t cut off the nose to spite the face. Meaning When I was saying I wanted to get rid of the car they were more concerned for my credit. But in actuality they didn’t want that lemon of a car they sold me. All I can say is he’s not much help but my actual asst manager Angie was pretty good. And although upsetting news regarding my car she’d call everyday just to say no news on my warranty yet. I’ve been to this dealership several times in less then 2yrs for a

Jillian Palao

Michael McGovern from Toyota was excellent! He was very personable and made the entire process easy. Thanks Michael!

Manoj Raghunath

I bought Toyota corolla in 2017 from Sansone . and I was told that there will be referral bonus , if I refer anyone to buy the car from this dealer. This was never done . I referred two of my colleagues and I didn't get any referral bonus after multiple follow ups . Even my colleagues followed up ,but no response. Fake Promises. But service team is good and they are welcoming.

Liesel Lescano

I always had a GREAT!!! experience in Samsone TOYOTA , the seller that I always look is OSCAR he is one of the best in there. All the business is quick and easy to understand I always find amazing deals and saved a lot of money with them... very happy with the service everyone is so friendly ... thank u so much guys

Yvette Rivera

Last month I had the worst experience with a New York Nissan Broker. They made the deal sound so unbelievable over the phone for a 2019 Nissan SV Sport. No money down, low monthly payment, they will deliver the vehicle to me at my Job and take my current leased vehicle to a dealer and of course I did the purchase transaction. When they delivered the vehicle to me it was damaged. It had a scratch on the driver’s side fender, over the headlight and scratches on the inside ledge when I opened the door. I decided to go to Sansone Nissan Auto Mall in Avenel NJ. I walked out with a much better High=End 2019 SV Sport, AWD, an awesome deal! Beautiful vehicle! very Satisfied and I give all the thanks to my sales person Mr. Washington Guevara. If you want a good experience in purchasing a vehicle I recommend anyone to deal with Mr. Guevara at Sansone Auto Mall Avenel NJ. And please stay away from BROKERS!!!!!!!.

Sal Fabozzi

Michael McGovern was amazing he really took the time out to make me and my family happy

temuka muladze

Rana Khan was very helpful and professional, I’m very satisfied.

Abhijit Shirodkar

Easy to book an appointment. The technician are very high skilled. Also those who take care of your car for service specially Michael is very good. They treat you like a very special customer. They book a Lyft services if servicing take more time. Toyota lounge is clean and comfort place. Coffee machine is available

Halima Khatun

I bought two of my sons cars from here and it was great. I received amazing service as well as a great deal for both cars. If anyone needs a car go to Sansone, ask for Azaan Khan and Steve Troy. Those two gentlemen will give you what you need and more. Thank you so much guys!!!

Liz Casazza

Working with Carlos Munoz was a pleasure. He was friendly and accommodating even when I changed my mind a few times. Very patient and friendly. Good car buying experience!!

Sandeep Singh

Went into the Kia dealership here for a car and was able to walk out with a great lease deal on the same day. Real helpful

Tony Magnavito

Sansone Auto Mall has to be one of the best places to buy a vehicle, wether it's a truck or car. The salesman treat you like a friend not just a customer. I've been to other dealers to look and let me tell you nobody beats Sansone. I just purchased my second car from them and the service was excellent. As far as I'm concerned, nobody comes close. Their Toyota service department can't be beat. I would recommend it to anyone who needs a new or used vehicle. Thank you Sansone.

Alyssa Arlequin

I went in with my father thinking that we were there to “just look” and ended up walking out with a brand new Toyota Corolla all thanks to my dad of course. However I always want to give recognition to Jose Ayala the sales consultant who help negotiate with us and helped us a better price on the monthly payments. He is very understanding and complied to everything we asked he was very sweet and definitely recommend him to all my Hispanics!!! Thank you so much Jose for helping me get a new car before I leave to school I will definitely recommend you to all of my friends and family. It’s people like you that make a difference in this world keep doing what your doing!

Charles Geiger

Bought 7 vehicles here over the years. Always get a fair deal. Great service. Ask for Ira in sales

Jessica Rebecca Edmonds

Very convenient and best service and amazing food while you wait for your vehicle

Just Call Me POOH

SPECIAL THANKS to “Paul Fernandez “ of Samsone Dodge - Service. He is very honest, straight forward & actually looks out for the customer!!! He fully understands the importance of “Customer Service” and I will definetly do business with him again! If you need your vehicle serviced, plz go and specifically ask for him. I promise, you will not regret it! I also would like to give a special thanks to sales rep “Asmaa” of Samsome KIA. I purchased a Ram 1500 from Sansone a few weeks ago and finalized the deal with the Financing Rep "Susan" of Sansone KIA. I had a positive experience from start to finish. I would definitely do business with them again. If anyone is looking to purchase or lease a vehicle from Sansone, ask for "ASMAA" .. tell her "Daran" sent ya! In conclusion, To anyone purchasing or leasing a vehicle...plz read all of the documents in their entirety before signing. I say again, DO NOT SIGN ANY PAPERWORK BEFORE READING & UNDERSTANDING WHAT YOU ARE SIGNING. If you have any questions about ANYTHING, be sure to ask‼️

V VALMON

Excellent service by my Sales Rep- Jorge Pico..he was patient, honest and supportive of my needs. Also I got a great deal on my new vehicle. Very pleased.

Andrew Berube

Would just like to give a shout out to Quinton Washington at the Toyota dealership. Q was a great help and reassured us that unless we were happy with the numbers there was no pressure to buy. He worked with us on our trade in and got us a deal we were more than happy with. And to the rest of the staff we dealt with you were all very friendly as well, thank you. Actually looking forward to servicing my 2019 rav4 in the future at sansone so I can deal with such a friendly staff.

Paul Baker

I giving a 3 star rating for the wait time. Can't understand why bother to make an appointment for an oil change if said oil change is going to take almost 2 hours

Howard Gutter

I would like to thank Mrs. Angelina Matovski in the responding to help me with my 2014 jeep Cherokee . Mrs Angelina Matovski made very comfortable and understood the problem my vehicle .and because of her i will continue being a customer

Kimberly Corella

I am absolutely pleased with the service and attention I received by Jorge Pico and his team. Doing business with dealerships is usually something you don’t look forward to, but my experience was amazing. Not only did I drive out with the car of my dreams but also received an amazing deal. Thanks to Jorge I am now cruising in a 2019 Toy RAV4 XLE Premuim! I highly recommend! But don’t forget ask for Jorge Pico! El les puede ayudar con todo lo que necesite! Thanks again Jorge.

Erika Rosado

Thanks to Steven - I got to drive away in a Toyota Highlander with no hassle. He was very understanding, and was a big help when it came down to sharing details of the vehicle and how it fit my needs.

Dori Patrick

Gabriel Guerrero was great. Helpful informative. And gave me options. I’m happy with my experience and I’m driving out with a brand new car for the first time in years!!

Karthik Ramanathan

Have bought twice from the same place. Says it all !

Vicky Reed

I've been to dealers before, always gave me the run around. But sansone Hyundai took their time, let me test drive a few cars till I was comfortable. Then work their magic to give me the best deal. The service dept are very polite and the mechanics know what they're doing. I recommend Ryan Fox salesman. I'll always go back.

sergio guzman

Thank u oscar cardoza for you help u are the best

Master Asador bbq

Get ready to pay more than what they say, they have always an excuse to justify charging more. Not even worthy for an oil change.

Patrick francois

I dont know why i went back a 2nd time to Sansone jeep service. They are terrible. The lady who helped me was christina. Let me say exactly what happened. I already called A few days prior to going so everything was all logged in for my repair work on my air condition, spoke in detail to a service person about what was wrong and what needed to be done, all i had to do was drop my jeep off with the keys in the dropbox overnite which i planned. But when i got there an hour before my scheduled appointment, they said “no you have to tell me everything that needs repair and i have to fill everything out”. I told her it was documented and i had to go, but still i went through it all over again with christina. I was ticked a little because they said before “all you have to do is drop the jeep off”. I could have overlooked that but the best part is coming up. After they did the “service” later when i came back, as soon as i open the door, the panel to the dashboard was not even put back on! Showed them and they put it back on. Then i start it and leave, and when im in the parking lot not even 4 minutes away, the air condition just shuts right off! It comes back on after about 20 seconds. After about another minute it shuts back off. I go back and ofcourse Christina says, “ the technician didnt touch anything, he just took the panel off” which is a lie cause he had to go deeper into my ac to tell me my blend door actuator gear was messed up, which i knew already, thats what i told them needed fixing on the report before they even worked on it! THEY ARE CROOKS! I had the manager test drive it and he came back and said “ it didnt shut off with me”. I was getting so mad i thought the best thing for me to do was to go back when they reopen because i didnt want it to escalate further. But be warned, you might squeak past them unharmed once, but they will get you eventually. I will never ever bring my vehicle back their again. This is the second time they messed up my jeep. If i have to i will file charges against them. Lastly, the messed up part of it was wanted to charged me $550 to replace a $14 part. I will take the time and do it myself.

G Facc

I have purchased several cars and trucks over the years and by far, Sansone Toyota was the best group to work with. Both Jesus and Q were very friendly and professional and made what is usually a very difficult and painful experience, easy and enjoyable. At no time did I feel pressured to buy the truck and I left the dealership knowing I received the best deal I could get anywhere. If you are in the market for a new car or truck, I highly recommend Sansone Toyota. Ask for Jesus and Q and you will be very happy with their exceptional service.

Anand R

THE WORST EVER DEALERS !! ALL CRIMINAL MINDED PEOPLE HERE. I had gone to Trade my Car and got the shock of my life. The representative despite of informing him about my Credit score being Poor, told me they will arrange finance but they need to run a Credit check thereby adding a hard inquiry to my records. Unfortunately after getting my Credit Score which was Poor as informed by me, the Sales Manager declined to assist with Finance. THESE FRIVOLOUS AUTO DEALERS NEED TO HANDLED WITH IRON FIST AND I IMMEDIATELY LODGED A COMPLAINT WITH THE CONSUMER FINANCIAL PROTECTION BUREAU AND THEY ASKED ME TO CONTACT THE RESPECTIVE CREDIT BUREAU AND DISPUTE THE HARD INQUIRY. PEOPLE ARE CAUTIONED IN DEALING WITH THESE KIND OF AUTO DEALERS AND IN CASE SOMEONE FACES THE SAME SITUATION AS I DID, PLEASE LODGE A FORMAL COMPLAINT WITH THE CFPB AND YOU CAN EVEN SUE THESE AUTO DEALERS !!

Sophie Flores

Best car dealer in New Jersey. I suggest asking for Gabriel Guerrero. He gives you the best deals that you can afford.

Maria Maldonado

I went with my son got a Jeep Compass Anthony was sales person and Harrison test drive you guys are great thank you they help me get the best deal love my new Jeep I recommend them for your new auto. God bless you guys see you soon.

the_cromo H

If you want to buy a car, go to the Toyota and ask for Stive he's excellent guy....

I don’t care/Roll your eyes Light

I have been to this dealership numerous times. I travel from upstate NY so it takes about an Hour and thirty minutes. The staff over at Jeep and in rental are amazing. They always make sure I am taken care of when my car is being serviced. Angie Matovski In Serivce is a sweetheart and goes about and beyond for her clients. She keeps you updated on every diagnoses they find and what plan of action will be done to fix the vehicle. I trust her and the one technician BJ only with my car. This dealership is obviously doing something right if I keep traveling down her. Kuddos to you Angie and your technicians. All 10’s

Noemi Cuevas de Jesus

Bought car frome Rana, best deal ever, thank you sansone dealership to have wonderful salesmen like Rana. My friend recommends him now I will recommend him to everyone.

Justo Aquino

the seller was a nice intelligent person to talk with.