Reviews of Hudson Honda In West New York (Car Concessionaire)

Orestes fonseca pena

This people offers a variety of services...a very expensive ones. But also they were so unprofessional: gave me an appointment to rotate the tires of my Honda at 8.30 am. An official appointment both on the phone and on the web. Then they sent me three emails reminding me of the appointment at 8.30 am. When I went there the agent in charge of welcome me told me they couldn't take care of my until 2.00 PM. Another lady who works for Honda called me and told me she would offer me a good deal for my car that same day but at nine am. Well she wasn't there, she doesn't work there according to another agent and nobody knew anything about that offer. I complained, protested for the horrible treatment. I'm still waiting for an apology.

Ashley Segarra

I came in and from start to finish had a great experience. Everyone was really helpful. Louis helped me pick a car , he gave me so many options, I appreciate all his help. I ended up with a Honda Civic 2018. So far I love it, it’s great. Definitely recommend this place, it’s a very warm environment.

Fidel Hernandez

Luis Olivares did an amazing job, he is the complete definition of great service and going above and beyond. Thank you Hudson Honda for your hospitality and it feels awesome to be part of the family.

Alexandr Risco

5 star rating to my sales girl, Stephanie! Just look for the friendliest face in the crowd. She is so helpful and informative, persistent on getting you exactly what you want!

nancy rangel

Thanks to chris de la cruz now i have a new car and i love it thank you so much.. your the best

Misteerr RERR

We had way too much issues with the services to be satisfied with the experience; * The car was delivered with cosmetic damages, and if you do not notice at pickup they will later refuse to support you/replace the parts. * No loaner offered (you have to rent your own from a third party) * the car was leaking and after taking it to repair the car was further damaged: - poorly reassembled with panels not alligned - broken port hanging on it's cables - wet interior - interior dirty (oil smudges along the seats and panels/covers) We are now going to other Honda dealerships in NJ, and get better service. So heads up if you buy a Honda, you might be better of going to the Mahwah Honda or Route 23 Honda.i

Chrisbell Taveras

Great experience! Jesus was a huge help. I was full of questions and very indecisive but he was very helpful and understanding and still had a smile on his face. I would definitely recommend!

Humberto J Vanegas Jr

I just want to take this time to appreciate Joel Melgar. who helped me out in the purchase of my New vehicle. He is what you look for in a reliable Consultant. No Joke. Joel made my searching so easy. He looked up the vehicle that I was set on and he was willing to go the extra Mile for me. I respect that alot. KEEP UP THE GOOD WORK!

Nick T

Ashley is the best salesperson we had in a long time.

Keiry Rojas

I Recommend HUDSON HONDA, My Visit was 2/27/19 the Dominican Independence Day. Moises Received me with Great Smile and respectful greeter. Moises Perez was PROFESSIONAL, EXCELLENT, GREAT SALESPERSON!! My 5STARS for him, he answered all my questions before I fill out all paperworks and decided get the car, was my 2019 Finance Honda Civic Touring, he helped me out with the insurance calls and made me feel like if im Home, Six wonderfull hours in the HUDSON HONDA made the difference: Guillermo ( Maintenance cleaning man) very courteous offered me water, Coffee very kind as well. Thanks All team! Was Wonderful! Moises, Emmanuel, Guillermo, The Birthday Guy ( i guess was Mike), Jiancarlos, Mohammed, the Cubano guy 2nd Floor) Ohh How Wonderfull experience!!! Thanks Guys, you are a real Team! Keiry J 2019 Silver Honda Civic Touring

Rosario Gusi

Such a bad experience and waste of time! I wouldn't recommend this dealer to anyone. The stock inventory is kept in really bad condition even for 2017/2017 cars. They smelled like cigar and had multiple scratches, cigar burns on the seats, etc. however; they were charging top price! Their customer service is awful. We had agreed on a price and they did not honor the agreement. They did not even tried to offer an alternative. I had to preview the cars by my self! They were more interested convincing me to finance with them than to sell a car! On top of that, after I took the time and explain why I took my business to Honda Paramus, they still called me to test drive a car! Just a minute after I had the conversation with the sales rep. The dpts are not organized and their CRM is not updated! Stay away and go to Paramus instead.

Joe Corniel

I highly recommend Hudson Honda the staff are professionals and very respectful thanks to David Delgado..

Ilonska Rivas

I came to the HONDA to trade my car. Wanda was very helpful and accommodated my needs! I recommend her services greatly! Thank you Wanda ;)

Guy TV

Just visited there today just to pickup transmission fluid had to wait like 25 minutes to be helped only one person working. I asked someone can you help me I just need transmission fluid im double-parked, than he tells I'm not in that department you wait for someone else to help you . Before I asked him for help he was texting on his phone didnt bother to go out of his way to say I'll get someone to help you , but no it went on and done something else . Than I had to wait extra 15 mins to pay cause there's one register to pay there wish makes sense I was waiting next to be taking care of than she took care of someone else on the other side of the building for a payment . Than she gives a paper to sign I signed it than she gives a dirty look when I said I signed she was to busy taking care of another issue for a another customer that was making a payment. I told her I signed to let her know , than she gives a look to one of her co-workers about me . I ingnored just wanted to pay and get out of there , there's no reason someone has to wait that long ,so if you want bad service that's the place to go .

Joselyn Ramos

We love Hudson Honda! Ashley was Great in helping us get our first car! We highly recommend this place and Ashley!

jeison caceres

I was there to look for our new car for my family...walked in already having in mind the car i wanted...the service was excellent and the sale man David Delgado was very helpful and explained me everything about the car and the pricing and everything i needed to know...he was patience and was also bilingual wich was awesome.... thank you for the experience and would definitely recommend this place!!!!!

James Rochestrt

Anthony L was an amazing salesman. He was polite and courteous. He went out of his way to accommodate price points and the budget I had set for myself. He made it possible to leave with a car the same day.

Aida Suarez

By far the best shopping experience with a dealership. The best part they do not pressure you. Yirko and Carlos we’re amazing! They listened to my needs and were able to approve me on a brand new Honda Accord 2018. I definitely recommend Hudson Honda in West New York. I guarantee you, you wouldn’t be disappointed. Thank you Yirko, Carlos and the whole Hudson Honda team! #BestDealerInHudsonCounty

Edwin Patino

I went to buy a used van, and Miss Julybeth was very helpful, answers all my questions and I got the van. Thank you very much.

jose mata

Horrible / shady dealer with hidden fees and pricing. Don’t trust run! Horrible Management don’t go here or route 22 honda or any of their Honda group.

Bianca Perez

One of the best no hassle car buying experiences I've had. Thanks to Manny Tejeda’s friendliness and transparency, I was able to make a great purchase without being hassled or feeling like I was being taken advantage of. Will definitely recommend.

Denis Svetlakov

Great experience. Chris de la Cruz was great. Best salesman

Manuel Henriquez

Not going back to this dealer. Erdon seems like he didnt want to help us get a car. I've had dealers who really try to sell a car and Erdon just seemed lazy or like he just wanted to go home.

Edward Diaz

Went into the Honda dealership looking for some information on the Honda Insight. A sales guy by the name of Anthony Lozano helped me out. He was real knowledgeable and answered a lot of the question I had. I didn’t purchase a vehicle at the time but I really liked Anthony’s customer service. Once I’m ready to purchase a vehicle, I will definitely be coming back to this dealership.

Ariel David

Super fast, very nice and efficient staff.

Stephanie Diener

We couldn’t have asked for a better experience at Hudson Honda. This is the first time my husband and I bought a car in over 10 years being that we live on the city. The team of Anthony L., Moises, Dave and Yirko were professional, knowledgeable and never pushy. They answered all of our questions and made us feel comfortable from start to finish. We picked up our car yesterday and Anthony continued to check in even after to make sure we were having a great experience and loving our new car. I would highly recommend these guys for anyone looking to get their next vehicle :)

Kenneth Roman

What a GREAT experience we had over at Hudson Honda of WNY, NJ. From the moment we stepped in we sensed a warm welcome as we were greeted by a young lady with radiant energy. A professional by all means. The rep was very patient, understanding and was just amazing at breaking down the differences in models, its features and how contracts work. She was amazing! She took her time with us! Not once did we feel pressured. This place is very clean and very professional. To Stephanie I., the rep who helped my girlfriend find her new vehicle..Thank you for being awesome and thank you for the free coffee..my girlfriend needed it as she hadn't yet had her morning coffee. THANK YOU Stephanie! You saved us!!!

Melanie Sanchez

I want to give a big THANK YOU to Jesus Tarazona from my Mother and I. He was amazing because he explained everything thoroughly and clearly! His attention to us was exceptional and we were able to leave with a beautiful and amazing car that we absolutely love!!!! He is great salesman who is both courteous and professional!! Thank you so much Jesus!! We appreciate how you helped us leave the dealership absolutely content with our new car.

jay ortiz

Great overall experience. Everything was smooth and fast. Def recommend buying from them!

Krystal SEDA

If your looking for a used or new car, this is definitely the place to go! Do yourself the favor and go see David Delgado. He is a family oriented man with a lot of experience and most importantly honest. He took the time to find the answers to ALL of our questions and put all of our concerns to ease. There was no time frame with him and we truly had a great experience.

Shar S

Came here to support my mom with purchasing a car. Dealerships can be a bit intimidating but the staff here make it painless. Manny (salesman) was just wonderful and pleasant the whole way through. Yirko (finance manager) closed everything out for us made us feel like we got a great deal. Will be sending more business their way and coming back in the future! Thank you!

Elizabeth Ortega

If you’re looking for the best way to go, Stephanie is your person to talk to! She explained everything in such detail and gave us the best bang for our buck. Highly recommend it!!!

Jesus Fernandez

At the beginning of February, I went to Hudson Honda to buy a vehicle. The person who took care of me (I felt) that was not willing to help me. I left. While looking for other dealers, I did not feel comfortable buying from them. My wife asked me to go back to Hudson Honda and try another person. This is when I met Jesus T. He was so sympathetic and empathetic. He understood our needs and helped us choose the perfect vehicle for us. He walked us through the process of finance and two week after we purchased the vehicle, he still kept in touch with us making sure we were ok and that we did not have any additional questions. We would definitely recommend Jesus T at Hudson Honda.

Karen Dow

Bad customer service. Was told the car cost too little to finance but if we put more down it would be better. Car they wanted to give us a 2012 had bad brakes and a cracked windshield.

Ingris Diaz

Finally decided to purchase my first new car from the dealership after having so many issues with previous cars. Thanks to Jesus Terrazona who was genuinely friendly, my experience was wonderful. He helped me get a car that suited me. He was very patient with all the questions I had.

Yimmy castillo

I think this dealerahip is by far the best. I had the best experience in here all thanks to Luis Rosario, who took care of me to get myself a new car. I’m extremely pleased with all the help he gave me and all the questions he answered for me.I would recommend him to anyone looking to stop by Hudson Honda.He is an extremely talented salesmen and knows what he’s doing! Keep up the good work!

Weisong Chen

Thank you Hudson Honda for making the purchase of my first car so easy and smooth. Me being a veteran, I found it so easy and was so comfortable with my salesman Jesus Tarazona, who is also a veteran. He definitely understood me and my needs and took care of me all the way. I recommend this dealership to anyone and please see Jesus.

Michael Serrano

Ashley was great helped me and my family find the right car for us

Rohan Vakharkar

Really bad experience. Not just posting coz I didn’t get the deal but the way they treated when asked simple questions like - - Why car is not certified if like new (sales rep showing attitude. When someone is not well educated about topic or is hiding something, they tend to get annoyed and start showing attitude to shut tough questions) - can I take a test drive (apparently it’s a warehouse loaded with cars, and they are not in business to give test drive) - negotiations (getting annoyed even for asking!) - telephone sales promise something and when you go in person, it’s a complete different story. Even the managers don’t give respect to customers Finally, we were insulted as if we were collecting the car for free!

Mima Monte Alto

This place is evil. Stay away! It's all lies. They should get sued for misrepresentation.

Christopher Campos

I've been a loyal customer of Hudson Honda for the past two years, and I have nothing but good things to say about them. Recently, I was having issues with my radiator on my Civic, and Benjamin made sure that my car was taken care of quickly! He definitely went above and beyond to make sure I was a happy customer. Definitely recommend having your car serviced here

Ana 10

Great costumer service! I would definitely recommend this dealer to anyone looking for a new or used vehicle!!! They will work with you and try to find the choice that best fits your budget and needs. Jesus Tarazona was the one that took care of me. Very knowledgeable, friendly and professional.

Janet Coba

I would like to thank Luis for helping my daughter get her first car. He was very understanding and helped a lot. Now she has a beautiful car. Everyone at Hudson Honda is very nice, great place!

Lara Snyder

Benjamin and the team at Hudson Honda were amazing, accommodating and worked fast. I had my car towed in because I needed to get a new key made to start my old Honda. They assisted the tow truck driver with ease immediately upon my arrival. Before I could even walk inside, they assigned an account rep to me (Benjamin) who met me outside as the car was being taken in to start working on my case. Benjamin worked to get me the best price on everything I needed (which ended up being lower than originally quoted over the phone). I had enough time to walk and grab a sandwich, eat it and then my car was ready. I will most certainly return to Hudson Honda for any future issues I have!

jaenito1 .

Great experience! I was offered assistance right away by Luis and he provided the best options for me. The customer service was great and I was very satisfied with my purchase! I would definitely recommend stoping by Hudson Honda if you are interested in getting a car!

PNJ PNJ

True professionals from the General Manager, Mechanic Supervisor and Finance Team. Highly recommend...

Layne Fable

I was at Hudson Honda today and saw the employees fighting with a customer, screaming back at the buying customer, and when they tried to scam them and the customer asked for the check back, they refused to return the check. I’ve never seen employees screaming at customers like this before. Went right to Nanuet Honda after that and I suggest you do too.

katelyn nathani

Nice show room and waiting area. They have a great amount of choices. Mario gave me the tour and looked at many cars. Thank you for everything. Highly recommended.

hardik patel

It’s nice place to service .send coupon and less time take in service .nice explain everything in car

Joshua Carpio

Ashley was the best, she told me everything i needed to know and left with a car the same day!

Christopher Andes

Just got a used car here and these guys were great. They did their best to meet all of our needs and to fit our budget. They even got us a ride to the dealership. Our sales rep was Jesus and he seemed to know what we needed before we did. First car he showed us ended up being perfect, within our budget and beyond what I expected to get on said budget. We had the feeling from start to finish that they genuinely wanted to take care of us and not just make the sale. They didn't just sell us a car they built a relationship with us giving us a rewards plan on maintenance and building plans for what to do down the road. If you want some honest car dealers check them out.

Aglaia Davis

Not professional. Claimed they could not beat price of another dealer (out of state) for new SI I was buying; waited hours to text me back and say they would beat any price by $500.00; when I wrote to ask if they really would have beat the price that I accepted elsewhere, they wrote, "Curiosity killed the cat, Ms. Davis," and blew me off. Would never, ever patronize this business based on such a poor attitude and game playing.

joan marulanda

My experience at Honda was great especially with Ashley she really helped me and made it fast and easy to take out a car

Keyhonna Bell

Ashley, I came in told her how much I can spend for the day she found me a good Honda Accord car for my price in good condition now I’m leaving with a smile on my face ready for the road than you.....

Jimmy Bonilla

Ashley Ramos is amazing!!!!! Super helpful and very attentive. She went out of her way to make sure I got the best deal possible. Would definitely recommend Ashley to anyone that comes into Hudson Honda!!! Thank you!!!

Elaine Behr

Been using Hudson Honda for over 10 years, always, always pleased with their service, both sales and maintenance. Manny Teheda (Sales & Leasing Consultant) went above & beyond to assist my son and I in leasing his 1st car. Told him what we wanted and what we were willing to pay, and he helped make it happen. Manny was helpful, honest and patient with us. Most importantly, we had a couple of laughs throughout the process. He spent a considerable amount of time reviewing all the features of the car with my son. Most certainly will continue using Hudson Honda and Manny for all future car leases and purchases.

Chenliang tian

thanks for Julybeth Ponte help！there has good service and give me a safty car 2013 honda civic

Brian Mendez

I purchased a 2016 Honda Civic. I went Into the dealership with no credit. Jesus made sure I walked Out a vehicle. He was very knowable and friendly. We thank you for all your help Jesus! I’m a happy Honda owner.

Nathaly Ibarra Santillan

I just bought a car with my boyfriend two days ago and the sales consultant, Ashley Ramos is the best ! She was super friendly and definitely help us with everything that we needed. She did care about us and got the perfect car for us ♡ we are really happy ! I highly recommend her !!!

Meryl Burre

While the staff was very nice the wait was too long. Took 1 hr. & 45 min. just for the diagnostic and I was there at 7:30am with an 8am appt. As far as I could tell there was 1 person ahead of me. They didn't think they had the part I needed but then found it and took about an hour to install it. All in all I was there for 3 hours. Then as I am paying they inform me that they have an additional fee of just under 4% if using a credit card....WHAT!!! No one told me this when I made the appointment or I would have brought cash or a check with me. I know business' have to pay credit card companies a fee but it's not as if the costs of service are cheap and those fees are just a part of doing business. This fee is what made me give only 2 stars.

Tineo Elfa

Great Experience With Ashley And also great thanks to Anthony Lazy in finance loving my Honda pilot don't waste your time with other dealerships if you are looking for one this is the real deal !

Humming Bird

HAPPY HUDSON HONDA !!!!!! So I totally loved my experience. My REPS I had 3 and each of them performed great. Jesus Tarazona was my greeter and educator for this experience. He really showed so much willing to help attitude and truly did exceed my expectations. David Delgado teaming with Jesus created a more options and that just took me to the next level of confidence. Albeit was super nervous through it all and probably will for the next 3 years, but they assured me that they are their to help through any situation just feeling comfortable knowing I can just ask questions and they will listen and help where they can. Then Yirko Salgado joined and I titled him the CLOSER. He was a joy to work with as well. Positive Energetic and personable. He belongs on a Keychain to take wherever you go for a mist of Energy. I mean I could not have had a better team through this experience. Please head to Hudson Honda for all those loving all things Honda. :)

Giancarlo Ferrer

Shoutout to Manny. We walked in looking for a car and he helped us get through the process in a relatively quick but efficient manner. He was very knowledgeable on the cars and the services Hudson Honda provided and was catering to any and all questions we had. Overall a great experience and I would certainly recommend them to any of my family and friends.

Mimi boles

The best dealer, I had honda pilot 2016 for my self, and 2013 for my husband. Nice cars..... They are so honest and nice people spacial Wanda she is the best seller thier ask for her.

antonio vega

Minutes from my house, I wonder why I haven't dealt with Hudson Honda before! From start to finish, my experience with Ashley Ramos on purchasing a Certified pre-owned Civic was smooth and painless. The price was right everything was as it should be. Thank you Hudson Honda and especially Ashley Ramos for an amazing car-buying experience!

Aditya Khanna

This review was pending with me for long, here it comes, this happened in April 2018. We were out to buy a Honda SUV or Minivan and started getting some quotes online and on the phone. Hudson Honda was the nearest dealership, took an appointment with Frank Escobar to test drive the Odyssey (Sat, April 14th). Ashley Ramos was assigned to us, her first question – are you planning to buy today? We said no, we just want to test drive. She asked us to come back on a weekday, they wanted to focus on serious buyers on weekends. It was rude as we had an appointment, but we agreed. We came back on the 18th (Wed), Ashley gave us a test drive, was very helpful to start with. Her tenor completely changed the moment I asked her what she thinks about Toyota cars, in retrospect I shouldn’t have done that. She asked again, gravely this time – are you planning to buy today? We said no and that we had to buy very soon as we were moving to the suburbs, will take a few quotes and buy in a few days. Next scene, almost out of a gangster movie, Frank Escobar is sitting in front of us, staring at my passport. Ashley standing behind him, glum as if someone just scolded her. He is supposed to give me a quote and car loan pricing, after running my credit, having made me fill forms for three quarters of an hour already and making me share the online/phone quotes I had received. He asked – “if we give you a good price, will you buy from us today?”. I said – “I have already answered this question, not today, what is your…”. He interrupted – “then there is nothing to talk about”. I gave it a pause, glanced at my confused wife who is holding a cranky 4-year-old, asked him – “what do you mean?”. He said – “you don’t want to buy from us, there is nothing to talk about”. I look at Ashley, her eyes fixed on the ground, I say – “this is not the way to treat anyone” – while getting up, but no reply. My parting comment was – “please don’t run the credit check”. Frank replied in his cold, almost threatening voice – “oh we have already run it (he had not)”, the expression completed his sentence, as if saying – “do you have a problem with that?”. Only a gun was missing from the scene. We scooted for our lives. My assessment – they decided not to waste time on us looking at the color of our skin, non-resident status on my Visa and competitive offers I had already shared. Why spend time with thoughtful people with bargaining ability, when business is good otherwise? We bought a Honda Odyssey the next week from Madison Honda, which we had heard about from Ashley herself. She said she used to work there when we mentioned we are moving to that area. We learned that she was expelled due to unprofessional behavior. Sent a few emails after the experience (one of them attached), nothing happened, no replies. This review is just meant to alert unsuspecting people like me. A smell-test is necessary before trusting any new place, this one turned out to be horribly shady for me. I am sure many good employees work at this place too, but I didn’t get to meet them.

Ryan Whyte-Buck

Just bought my first brand new car from Luis! Great customer service experience. I felt welcome and was treated with respect. Highly recommend

Djimmy vilbrun

Anthony Lozano helped me pick out a great 2018 Honda Civic. He's extremely professional and super helpful. If I could refer and legit good car salesman it would be him.

brian vidal

I had a great experience with Hudson Honda they helped me out trade in my old Honda and get a brand new 2018 Honda Accord. Santiago and Yirko made magic happen to find which car is best with my budget and will satisfy my car needs. I’m happy with the car and help i had received for the amazing car upgrade. Thank you!

Diana Kim

Everyone at Hudson Honda is super friendly and helpful. They helped me pick out my new car with ease and made the process as hassle free as possible.

Christopher Stevens

A very good buying experience. Reggie was our Sales Associate and he was very professional. He was responsive and friendly, and when he didn't know an answer he researched it before providing a response. He asked the right questions but was not pushy at all. We appreciated the time and effort he spent. Thank you Reggie!

Carlos Neira

Purchased a car here years ago. They were crooks then. I learned they did 1-3 things that are either frowned upon or straight up illegal. They fed me lies upon lies, and I ended up paying thousands more than necessary. I was a prime target having had that be my first car purchase ever. They sure took advantage. Be cautious when working with these people. To Honda: you should have just taken me off your call/mailing list like I asked.

joe radi

Classic case of Bait and switch. The tele marketer lady ( I found that out later) pretended that she is on site and have my car that I am interested in ready for me the next day , come on down. it was almost 6 pm and the car was still available and ready for my inspection . next day on 6/20/2019 I took off from my busy work and paid two tolls and crossed the Hudson River and arrived at Hudson Honda to view my car, What car? sales person asked, Kia Sedona I responded , well that was sold yesterday . But it was available until pm the night before, well it was sold. And sales/telemarketer person was no place to be found, and I was kept pushing for different car to view .cost me 1/2 day plus aggravation. AVOID AT ALL COST .very poor service and communication.

theorangekitty Arroyo

Beautiful cars,use & New cars love honda.great place to get a car.❤

Shannon Natale

We just leased a new car from Hudson Honda on April 6th. Our Sales Representative was Jesus Tarazona who was absolutely wonderful! Jesus made the whole process enjoyable and efficient. We had many questions (related to costs, insurance, car details, etc.), and Jesus was extremely helpful on all. We will be going to Jesus the next time we need a car and will be recommending him to others!

Prangya Sujeet Mohapatra

This is the worst dealer which I have ever seen so far. I would strongly recommend please don’t come here to either for service or buy any car. Why I am saying this you can understand from my below incidents. I purchased a 2017 Honda CRV and it was certified. For which they didn’t give me any discount which is ok but after I took the vehicle there was a issue in AWD system and when I called they told they reset the system and told me that is fixed. But after driving 15 mins again the issue came. When I called and they told they have to order a parts to fix this. After 2 days again I came and they took 6 hours then they told me this is fixed. But again after 5 miles the issue again came. After that I got really angered and asked them to return my money they cheated me for that as well and they took 20 days to return this after so many follow ups. And the most important things like the sales man (doesn’t have any knowledge) and managers (very rude) are not good.

Julyssa Molina

Joel Melgar was very helpful with providing information for me. He answered all my questions & as a first timer , gave me an amazing experience. Keep up the good work !

Jorge Delgado

Ashley R. - Great Person, very understanding... Completely helpful with my Needs. Will work with you on what you need. Purchased my new 2019 HR-V Sport. I wanted a 4 wheel drive and got what I needed. Comes Very Highly Recommendated.

Paul Rotante

Please stop sending me fake checks and advertisements to my home as i stated to you i am not dealing with your business.

Jada Medrano

I definitely recommend David Delgado! Very helpful and will do his best to help you out in any situation! Very good!

Naomi Cruz

I would recommend Hudson Honda to anyone who is looking for fairness & honestly ! The moment I walked into Hudson Honda I felt welcomed and Jesus Tarazona spent hours with me listening to all my concerns and my wishes. He did all he could to make sure I left happy & with the car I wanted! He was absolutely patient with me and explained in detailed any question I had. If you want to be treated like family and not just a dollar sign pick Hudson Honda I promise you that you will be happy with your experience ASK FOR JESUS TARAZONA as your sales consultant. He’ll provide you with the best 10 out of 10 service !

Jeff_ naru

Very friendly and high standard customer service, I got the car I was looking for and a excellent price too. jesus tarazona is going to get just what you need. It was great doing business with him.

Bryan Canales

Great Service! Loved my Sales Person Ashley ! If you need a car come get yours here!

Cesar R

I had an issue that something was consuming my battery power, I changed to a new battery but next day, the battery was dead. I was unable to tide a bold in the wire because I didnt have the tools. Honda told me that the battery wire was the issue, so they said I had to replace the wire and charged me $520 dollars. Few days later, my battery was dead again, and I didnt know what still consuming the battery. Yesterday, a police arrived to my house to tell me that my alarm activates at night (I park on the street) I contacted Honda to inform that I still having the same issue and now I know that the alarm is consuming battery power. They told me that they fixed the car because it didnt start, and now if I want them to assess what is the problem I have to pay again (150) just to identify the problem.

Kaioshinzz z

Great service Mario is a great guy would recommend if it your first time buying a car

Mhmd Flst33n

I got an Accord Sport from this place. I recommend doing your research on negotiating before you come, but also ask for David Delgado because he was my salesman and he was very friendly and helpful. I went to alot of dealerships this month and he was the best one. Ill definitely be happy to do business with him in the future.

Andres Lozano

I came in last week and was very pleased with my experience. Anthony helped me gather some information on financing and leasing because i was unsure of which one i wanted to do. He was very informative and so friendly, I’ll definitely be coming back to purchase a car from him in the future

dominic garcia

I had an excellent experience today with the sales consultant, Luis Rosario. He was very friendly and made me feel very comfortable while visiting. I gladly will recommend others to go see Luis for help! Thank you Luis!

Matthew Silver

Luis and Joe took care of me. High quality staff - friendly and knowledgeable. Made the experience a breeze. Highly recommend this place.

Martha Cruz

This is my 4th lease with Hudson Honda! What does that tell you? It’s a great dealership, that’s what! Manny Tejeda is the best salesman there. We keep coming back for more.

Ahmad Khan

Hands down one of the best experience I have ever received! Manny Tejeda was amazing and I never once felt like I was being pressured. I recommend anyone interested in purchasing a car to speak and be assisted by Manny!!

Amber Sedell

Just bought a brand new Honda CRV!!!! Fantastic service from beginning of process to the end!!! Thank you Ashley for making the experience so smooth!!! Anybody looking to purchase/lease vehicle go see Ashley!!!

Patricia Diaz

Ashley was great! Super patient nice and very helpful. She explained everything and helped us out in anyway that she could. Would totally recommend this Honda to anyone needing a nice affordable car.

Elvin Hernandez

If there is negative 5 stars. That's the perfect rating. Bought I car here and they take advantage of the trust that the customer give them at the time of buying a car.

Jaeick Jang

I had a car serviced at the Hudson Honda. Abel was a great! Even though it was busy, he tried his best to get my car serviced in time. As well as he followed with every procedure and updated the status of my car. Great man! Thanks you for your help on Saturday.

Charles Barrows

Ashley Ramos was amazing! I couldn't be happier with my entire experience with her. She was genuinely friendly, helpful, and really worked hard to give me exactly what I was looking for! I left that day with a brand new Civic Si at a price I wanted. I highly recommend her! Thanks again Ashley!

Ahmed Razeq

I bought my 2016 Honda Civic from this location and had a good experience with the purchasing process, but when it comes to maintenance that is a whole other story. I’ve shown up at different times to see if it makes a difference with the lengthy wait times. This most recent visit I was the very first customer (showed up at 6:48 am and am sitting here writing this review waiting for my car and it’s 8:05 am!! When I come for maintenance all I’m getting done is an oil change and maintenance inspection and it has never taken less than an hour. This is ridiculous!!! These people get paid for being lazy. They may be nice and helpful but that doesn’t make up for poor work ethic. Please be ready for a lentghy wait especially if it’s busy or if it’s not. Update: 8:43 am still here and they haven’t finished and I have already asked what’s taking so long.

SupergamerR Ry

So pleased with this dealership we got a beautiful Honda HR-V 2018 and the person who helped us worked with us till the end his name is Jesus ... he was amazing...

A G

BENJAMIN and all service department is perfect excellent service experience, come here guys Thank you Honda USA.

Rasulov Aydyn

Yesterday had one of the best experiences in purchasing cars in my life. Hudson Honda is the place to bye one. All staff is extremely friendly and helpful. Special thanks to Santiago Bolivar. Instructions and demonstrations were so comprehensive. Great service. Thanks everybody.

MELISSA FIGUEROA

This is my third time dealing with Hudson Honda and they always make sure I’m happy and satisfied with my decision. They went above and beyond to help me.

Mohamed

I bought preowned odyssey for good deal the experience was a pleasant, i went for oil change and the service people also were a pleasant, no charge for oil and also fixed the tier.

Ismael Hurtado

They called me for more than three weeks asking me to pass by . I always told them I have bad credit. They told me it didn't matter. I took time from my part time job and finally I visited them. I was refused credit and wasted over an hour for nothing. Workers acted fake as if someone told them to smile. I never go back to this place. I lost $50 because of the time I took off from my job.

Farah Golden

Luis olivares was helped me buy my first car!!! He helped me out with everything and I feel like I got an amazing deal!! I recommend that if you need to buy a car have Luis help you, you will be extremely satisfied!

Eduardo Cedano

Luis was great to me and my wife, he had such great patience with me. And ultimately got me a better deal than the one I really wanted. That man went above and beyond. Trust me buy your car here!!

John Colarte

ANTHONY BETANCOURT WAS SUCH A GREAT SALESMAN HE TRULY WENT ABOVE AND BEYOND TO HELP ME FIND THE RIGHT VEHICLE. HUDSON HONDA IS A FUN PLACE TO BUY A CAR VERY FRIENDLY STAFF. MR BETANCOURT WILL DEFINITELY HAVE ALL FRIENDS BUSINESS ASWELL. THANK YOU ANTHONY I APPRECIATE ALL YOUR HARD WORK .... KEEP IT UP KID YOUR GONNA BE GREAT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Donna Baccaro

Although Honda Roadside Assistance doesn't deserve 1 star (I waited over 2 hours after calling 3 times with no record of my first two calls) the service dept was great. Benjamin and Chris from the service dept were more than helpful with getting me closer to home as they ended up staying after their work hours. Thank you Benjamin, thank you Chris!

Ryan Walsh

When you get a representative they are generally helpful, but be prepared for long wait times, no call backs, and lack of communication. Edit: After a lot of back and forth between Honda Finance and Honda Hudson the issue was resolved. Thank you, Howard and Paula for helping get this resolved.

Peter Marte

Rafael was very friendly and helpful. Although he is new to this company he had a lot of knowledge and really was very kind and accommodating. I would definitely use him if I go back there again. He’s a great salesman and not pushy at all.

S R

Please do not go to this dealer for any kind of service. They denied and ignored about our appointment for surrendering our lease vehicle also they guided us to go out of the store for their fault. When we asked them to show new cars they ignored to even talk about it. Never again will visit this dealer, such an arrogant people they are.

Jennifer Auqui

One of the best experiences at a car dealership. I have ever had. The process was so simple and easy and it was all with the help of Jesus a car sales man there. It was great. He helped us through every step and made the process of getting a new car something I would want to do again. He explained the process and gave us details of the car and helped us in everything. I thank this man so much because buying your first car is something very hard and stressful but thanks to him it was great. I reccomend everyone to go to Jesus.

pug luvr

Luis Olivares is one of the kindest salesmen located in Hudson Honda. He helped me not only find the best car for myself, but also at the right price. I needed a car to get to school and come back home, and because of Luis I was able to get this car at an incredibly affordable rate. Thank you Luis!

Nichole Ashley Solomon

My Hudson Honda experience was remarkable especially with the help of Cairo Lopez. The previous car, a used 2006 Honda Accord, that I owned had multiple mechanical issues. Moreover, the day of my visit, I had gotten into a car accident which led me to the decision of buying a new car. Cairo Lopez, was very helpful and considerate of my financial status as a part time student and first time buyer. He made my decision making a lot easier because he was able to listen and attend to my demands. Aside from Cairo, Victor also assisted me in the process. Overall, I was very satisfied with the staff of Hudson Honda, and this will most certainly not be my last visit. Thank you so much HUDSON HONDA for the great service!

Porsche St. Hillaire

Very polite, funny staff. My second time doing business with them!

Rosa D.

In my last visit to Hudson Honda in West New York I was very pleased with how I was treated. I'd like to thank JESUS for his good customer service skill in helping find the car that best fits me. I am very pleased and happily enjoying my new car.

Allison Giraldo

I purchased a vehicle from Ashley Ramos, this was the best experience I have ever had, she was attentive and listened to all my needs. I would most definitely recommend Ashley to anyone who walks into this dealership.

Jeanine Fernandes

Absolutely love love love the service . Best car salesman i have ever encountered ! David Delgado ! Very honest , and helps you to the best of his abilities ! In love with my Jeep ! If your looking to buy a car this is the place very nice people .

Mina Fayez

Horrible, never go there. They tried to RIP me off. The sales person is rude. He hated his life probably and made me feel that he doesnt need my business so I left. Well I am gonna take my business somewhere else. And in the process of doing so bad with me, they give you false info before you get there either by phone or online , and then when you show up there, surprise everything changes. They think they already have enough business to the point that they treated me so bad. Never recommending this place to anyone I know. Any other place that sells cars would def be better than there.

Hassan Khan

I purchased a Honda Accord Sports today that I been wanting to get for the longest time now. I received nothing but excellent customer service from Manny Tejeda. I highly recommend if anyone is looking to lease/finance a car to go speak with him. He's a very outgoing person and easy to get along with.

Lucas Reyes

I had the pleasure of working with Ashley. She had awesome customer service skills, and explained the process from beginning to end with careful consideration if I had any questions. I would absolutely recommend Ashley.

jason lee

called on Monday to set appt for Fri, quoted $38~ for an oil change only and maybe accepting a coupon that expires Wed for $20. went in, waited almost 10 minutes before being helped. then quoted $55 because they raised prices for a Civic oil change and refused the coupon. any other dealership I've dealt with always honors the coupon or gives you a similar discount. went to a local shop instead. never going back to Hudson Honda. Update: Within a few hours, I was contacted by Cassandra about the failed appointment. She offered immediate assistance and apologized for the incorrect information I received with small compensation for my next visit. She confirmed the price increase started a few months ago. I appreciate the effort, but when the time comes, I will check my options before deciding where to get my car service next. Update 2: The compensation I was offered, I found a coupon for the exact thing in the mail. So basically it's not really compensation for the problem I had with the dealership. 2 Star review only because they "tried" to fix the problem.

Patience Tamisimbi Mayenga

Good customers service but a little disappointed because they didn't have what we wanted and couldn't accommodate.

Dr. Jeffrey Schlesinger

Moises Perez amazing and drama free salesman!!! This is the third vehicle I leased from Hudson Honda. Convenient and neighborhood friendly dealership. If your looking for a new Honda this is the dealership and Moises is the salesman to put you in your new vehicle drama free and at the best price!!!

Eric Ciampoli

Disappointed Yet Again Brought my car in to change the alternator and the service tech forced a full diagnostic scan then came at me with a 5k repair bill. I didn’t have it fixed because it was nonsense. Ended up leasing a brand new car at full list price then they would not even waive the $150 diagnostic fee after spending 44k on a new car. After I asked them to take care of it they claimed separate department. And to make matters even worse they could not even print the contract I had to come back. Not did the sales person even show me through all of the functions on my new car. I’ve had beyond enough with this place and will find a new place for service. Previous visit they tried to scam me into replacing the water pump telling me it was leaking. Then when I said your problem you guys changed it a month ago. Service rep came back and said it wasn’t leaking. That’s enough of your entire team for me I’m forever done and will make sure I go out of my way to never see you or your establishment again.

Mariela Nivar

Hudson Honda has been the place I've come to get a new car for the past few years. Every time I come in the service is exceptional. I want to give special recognition to David Grant who was VERY helpful. A few weeks ago, I had come in to do an oil change on a car I was "stuck" with and no longer wanted. He approached me that day and promised me he could help me get the best deal and leave with the car I will be happy to pay for. After much battling with me and a few days later, he won me over. His advices and help I will always appreciate. Thanks to him I am a much more happy driver. Thank you David!!!

Jan Ulrych

I have called in at 4pm to schedule an appointment to test drive a car, it was confirmed that the car is available and when I got to there an hour later I was told that the car was sold this morning. I spent 45 minutes getting there and another 45 minutes going back. The only thing I got was an apology. Very bad experience.

Rossana Valcarcel

Great customer service. They work with you. And repairs are done promptly. Parking is a little tight. But, they help you find it.

james segarra

Hudson Honda is a great place to go shopping for a used car. Reggie was my salesman he was terrific, he is very knowledgeable and made me feel very comfortable. I will definitely recommend going to Hudson Honda to my friends, family and to anyone in the market for a car.

Justin Baek

!!! Had a great experience with a gentleman by the name of Jesus. If you'd like your experience to be as painless as possible -- he's your guy!

José Vargas

I really happy with my new CRV 2018 thanks to Julibeth Ponce a sale associate who find the best deal ever I had for a car. Thank s to her to give me a 5 start experience in this car dealer. A thank again for take your time to explain me each feature of my car.

SHA143UNTE .

Ashley Ramos was super awesome she was delight and made this transaction very very easy!!!

Pierre Martinez

Had a great experience purchasing my new car from here. My sales consultant was Joel Melgar, truly a pleasure to work with someone as competent and helpful as he was throughout the process. He was able to get me exactly the car I wanted, for a far better deal than I initially was looking for! Absolutely recommend checking them out and asking for Joel personally.

maria espinoza

I had an amazing experience when I purchased my first car, a CR-V in August 2016 with Ronald Lopez; however, my positive experience had unfortunately ended after my purchase. I don't drive much (only 4k so far)so my first oil change was not needed until December 2017; I made an appointment and arrived earlier than scheduled time, which happened to be at the same time as the company lunch Christmas party so no one acknowledged my appointment, even the service manager, Michael. He told me I needed to wait because they were busy; I was frustrated, but had no other choice but to wait. I don't understand why you are able to book an appointment when they can't provide the service. My next experience was also less than satisfactory. I received a postcard earlier this month (June) informing me that the tires need to be rotated so I called and scheduled an appointment for Saturday 6/23 at 12 pm. I explained over the phone that the car has only 4k miles and asked to confirm that the car needed the service, the dispatcher said yes so I proceeded with scheduling appointment. I arrived for my appointment and checked in my car, letting the person know it was for a tire rotation. I was given a ticket number but not instructed on how to proceed so I went to waiting area. After an hour went by, I went to check on how long it was going to take and I was told that I have to go to check at the service desk. At the service desk, my number was checked and I was informed that my car actually doesn't need the service until my next oil change. This was now the second time that information was not correctly relayed to me. Now, my tire light went on so I called last Wednesday and I was told that I did not need to schedule an appointment and I could show up the same day before 7 PM. Upon arrival, I was denied service as I was told they were done with services for the day. I am very disappointed in the continuous lack of accurate customer service provided and am hopeful that other drivers do not have to experience the inaccuracy provided from this location.

imran mazhar

Manny helped us a lot. Straight forward guy and gave us a good deal. No hassle, no extra fees. Shopped around a lot and got a lot of bad deals until we went to Hudson today.

Larry Villareal

Stay away from this dealership and don’t waste your time. They will advertise a car with a too good to be true price only to find out that it was sold 10 minutes ago when you get there. Old dishonest tactic. They will try to sell you another car. You check there stock on the same car. It still available but with a higher price. Why is that. They want you to believe it’s a different car. They all all think we buyers are naive and stupid. They don’t care of Your time being wasted. Don’t believe of there ad saying no surprises because that is the first thing that you are going to find out. Disgusting way to do business.

Catalina Valdes

Ashely was excellent! She was very knowledgeable and patient. She really helped with the process of getting the best deal for me. She was honest and forthcoming with all my options and guided me in the right direction!

Luis Riera

Me and my wife had an amazing experience with Ray Belliard our sales person. He was professional and we felt no pressure .Definitely will recommend, planning to come back in two weeks for an other car.

Audrey Sosa

Luis Olivares went out of his way to get me the exact car I wanted. Great customer service and strives for nothing but great customer satisfaction.

Hongbo Zhou

Thanks to Mario for being a great sales person. Everyone that reads this please go see him you won’t regret it.

Steve

In and out in an hour for a recall. I wasn't upsold on anything. Thank you!

Eduardo Marrero

Ashley is very personable and very helpful and excellent at her work. She is very knowledgeable also and very friendly, she is just awesome. I'm very happy with her service and I'm looking forward to do business with her again.

Mercedes Valle

I recommend Hudson Honda to anyone who is looking for a new car. My salesperson, Ashley Ramos, did a great job in helping me decide which vehicle would work best for me. I wasn't sure if I wanted to upgrade from my previous Civic lease to a larger car. She helped me consider all my options and helped me with the best car for me. Ashley did a great job and I recommend her very highly.

jonyfraze

Got AAA+ service from Anthony L. Although I didn’t make a purchase, he helped me search for a used Odyssey or Pilot that suited the needs for my family. He was friendly, informative, and made some suggestions about which models were preferable. I allowed him to reach out to me if he finds anything in my price range for the future and he has already sent me a few options. Based on his service alone I will be returning when my current lease it up to explore some more options. Go see him at Hudson Honda.

Tyler Hunt

This is my first review I have ever placed in my life. I felt the need to leave this review due to how poor the customer service I received was.

Maria Montalvo

Don't even waste your time, mileage, and gas driving to this place. It's all a scam.

pratik kachalia

They told me they will match the price but when i went there. they wouldnt do it.

Hilda Elisa Rodriguez Peralta

They are great, great team, great people!!! They are very helpful, and really treat you like a person and just like a sale!! I loved it!!! We ended up leasing a beautiful HR-V, which was the car that we wanted, and they took care of everything and did their best for us!!!

Ebmocha Lee

They are horrible, I put in 2 applications and they claimed that they did not receive my application or my supporting documents. The salesperson David was not professional at all and did not get back to me regarding the vehicle inquiry. When I finally apoke to the finance director, he was not familiar with my application nor did he know the salesperson that I supposedly dealt with. DO NOT GO.....GO TO PARAGON HONDA! THEY ARE GREAT!

Anthony Urdaneta

I’d like to thank luis Rosario for helping me out today. I walked in today to look at cars and Luis was nothing but welcoming and very helpful. Thank you again.

Maria Alvarez

I can't say enough about this place . I give reviews when deserved. From my first call to Mo to walking in and meeting Manny Sales Rep Truly was like a family member upon meeting him.Unlike just walking into a dealership. He made it happen all to my benefit. To finishing the deal with Yirko sales manager. These two guys are my go to guys It's scary buying a car for me.and trust is most important. Thank you guy's for everything.

Edmillie Binet

I went to get a car not that long ago and the service was incredibly fast! Great customer service and incredibly funny and genuine employees. Especially Luis Rosario who was my dealer. Thank you!!!

Antonio Frazão

Bought, my first car here in, Hudson Honda A honda CRV 2018. I'm loving it. I had received a excellent attendance and attention from Ms ASHLEY.

Omar Flores

Yesterday 1/8/2019 I went to get an oil change on my car and Cairo Lopez offered me to get a new car. I would of never thought I’d get a newer car specially since the one I had was new already. Cairo Lopez and his manager worked so much to get me approved to get it and I walked out with a brand new Honda Accord sport 2018. Thank you guys for your amazing job Omar Flores

wendy vargas

Happy to say I got my first car here! Jesus guided my family and I towards getting what is best for us. He was very patient explaining the process and made sure everything went through smoothly. All my questions & concerns were answered with no hesitation & gladly will recommend friends/family to go to him. My overall experience at this place was great. Thank you to Jesus and the rest of the staff!

Carlos Cifuentes

Bought a brand new car with my girlfriend; with the help of Jesus tarazona. He was very professional and straight forward, answered all our questions. Even helped us fine better insurance then what we had already.

Marimar Germosen

I went to Hudson Honda to purchase my first car. The sales associate, Julybeth Ponce, who helped me was very understanding and worked with me and my budget. Although the delearship did not have the car I wanted, HR-V EX 2019, she worked with her team and went the extra mile to get me my car. If you find yourself looking for a car, ask for Julybeth! at Hudson Honda!

Heydee Berrios

The sales service was phenomenal. Everyone was very kind and attentive. I worked with Stephanie Izquierdo and she was very knowledgeable on the different models, she was patient when it came to viewing and test-driving potential options. All in all, I am very satisfied with the service I received at this dealership, and My new Car. I couldn't have gotten a better salesman I want to thank Stephanie very much. I will definitely be back in the future and hope to still find Stephanie .