Reviews of All American Subaru in Old Bridge (Car Concessionaire)

Peter Gunn

Just bought a 2019 Subaru Forester

MoNiCzKa G.

This dealership is the BEST!!!! They are always honest, friendly and helpful. Highly recommended and will never disappoint!!!

Cara Greenberg

I prefer to come here instead of the dealership located closer to my home. Service is excellent and staff is pleasant and accommodating. They have late evening hours and weekend hours which is very important to me. They always send emails with discounts. I highly recommend them.

Doreen Marchand

Nice staff, good service

Sharri Paullus

Great service! Friendly employees! Like the fact that I was able to track on my phone how service was progressing.

Adrea Geniton

We had a very disappointing experience with this dealership. We sat with them 2 days ago to purchase an Outback. We had our Credit check and agreed on a price. Being it was towards the end of the night, they asked us to come back the following day to pick it up. The next day they contacted us a few times moving the time back as they were very busy and hadn’t had a chance to get our car out from where it was parked (it was behind 3 other cars). They then asked us to come the following day to pick it up (Saturday). We called before heading there and were told the car was getting detailed as we spoke and to head on over. When we arrived, they told us the car sold the previous day to a cousin of an employee. They did not have that exact vehicle and were unwilling to negotiate anything within reason. We ended up leaving and going to Freehold Subaru. We got the car we wanted at an even better price. If the car had sold and they were honest with us on the phone, I would have been more than happy to wait a week or two for the vehicle I wanted to come in. The fact that they lied to us and treated us like fools was unacceptable. I’m very happy with the purchase we made elsewhere. **In response to All American Subaru's reply, this timeline is 100% factual. Our credit was approved and the price negotiated on Thursday evening. Regardless of their opinion, the fact is the car was sold one day prior to us being told "The car is here waiting for you. It's getting detailed as we speak. head on over". We arrived less than an hour later to pick up a car that never existed. Again, my "insane deal" that they are speaking of was not only matched but beat by Freehold Subaru without any games. Please do your homework before buying from here.**

Hungarian Ronin

Customer service is spot on, no complaints there, but there were some issues with installation and scheduling. After a remote start installation, the plastic panel around the ignition was put back improperly. Thankfully I had to return anyways. Scheduled a time for the rest of the work once the part arrived and repair of the ignition cover only to find out I was scheduled too late in the day and had to leave my vehicle overnight. I was given a loaner and sent on my way. Small inconvenience, but they did handle everything professionally and with care.

Suzanne Rossiter

Best dealership around! We love Mark and his staff.

Melanie Reed

Leased my first ever Subaru (‘19 Forester) last month from Iryna Obolonchyk at All American Subaru. I was referred to her and the dealership by a repeat customer, and I couldn’t be happier! I LOVE my Forester (the style, the extra tech and safety features that are standard, the comfort, performance, etc.) and I am very happy that I listened to the recommendation to go through Iryna and All American Subaru (even though it’s over 1hr drive from my house, it was absolutely worth it!) I really appreciated the extra effort & diligence by Iryna. The car buying process has always been stressful for me, but she went above and beyond to make the sale happen w/ all parties happy. My husband loves my suv and now wants one as well. So I am sure we will be back in the next few months, for a 2nd vehicle. Highly recommend!

Matthew Shauli

I am a loyal customer of All American Subaru. I can go to any Subaru dealership who has the best coupons, but there is one thing that keeps me coming back. Lawrence Chan in the service department. We live in a cruel world where those who work hard and try to please in customer service are often overlooked or blamed when the smallest thing goes wrong. I believe that when a customer service rep goes above and beyond, they need to be recognized. I am not here to throw on a simple review for some contest, I am here because I honestly want everyone out there reading this to know that Lawrence is in a class all on his own. His eagerness to please customers, the attention to detail, his ability to actually listen and properly communicate information to the techs make his probably the best customer service representative I have worked with, across the board at many different brands dealerships over the years, and that includes luxury brands as well. You do not find many people like Lawrence who really do care about the customers well being. You are basically driving a weapon and it needs to be safe for you and your family. He gets that and treats every issue, big or small, with the same level of concern. He does more than get the job done, he does it consistently and with class. If he left the All American Subaru service department to work at a different Subaru dealer, I would go there just to be able to work with him, someone who cares about his work and whom I trust. Lawrence...thanks for being you! Matthew

Timothy Johnson

Amazing dealership from Service to Sales! Great staff that is very helpful and knowledgeable! I would highly recommend anyone here and plan to continue to give this dealer my business. I couldn’t be happier with my experiences!

Rob Fehl

Fair price, great lot selection, and excellent personal service with Connor and Mark!

Debbie Sullivan

The place to go for your next car. I received the perfect deal.

Sean Bittner

Atmosphere and staff are inviting and freindly! The service dept. Times are very inconvenient. I could almost never get a walk in for an oil change or would have to either take a half day off, or schedule a service weeks in advance. Doesn't go well with a busy lifestyle.

thatsubieguy 182

Don’t really post reviews unless they wow me. After having a terrible service experience where I bought my 16 STI, decided to try All American for a head unit issue I was having. Friendly staff immediately when I pulled into the drive. Lawrence was my service advisor and he was great. Great customer service and very efficient. Turned out my head unit was warrantied after finding out it was going bad. Came back next week and put in a 2019 Ascent touring as a loaner which was beautiful. Overall I’m impressed by this dealership. This is what keeps customers coming back. I know where I’m going for another car. Keep up the good work!

Marshall Sholtzow

We went into the dealsership just to get a quote for comparison purposes and intended to go to a different dealer. We left with a car. We have NEVER had a better experience buying or leasing a vehicle. Our salesperson, Dean, was such a gentleman and never pressured us at all. We have NEVER had someone explain the operations of a car as thoroughly as Dean. When the manager, Mark, who was lovely, gave us the numbers they were amazing. When we asked if we could think about it, we thought he would say the deal would only be good that day (which is what has always been said to us in the past)), but to our surprise he said that we could come back whenever we wanted. There was ABSOLUTELY NO PRESSURE to purchase the car. The deal was by far the lowest one around, gotten without haggling! We love our Outback and it has everything we wanted in the car, including the safety package. We cannot say it strongly enough, this was the BEST experience of getting a car and Dean was far and away the BEST salesperson we have ever had in the past 50 years!

Yushi Wang

Received excellent service from Iryna and her manager Mark when I bought my 2019 Subaru Forester a few days ago. They had a great selection, and they were really clear about their prices. My boyfriend researched acrossed Jersey and Old Bridge truly gives you the lowest price. The entire car purchasing experience was so smooth, I truly give them my highest recommendation! If you want exceptional customer services and painless negotiation, give Iryna a call :) And if you are a dog lover like me, they also have a dog park in the back while you wait to have your car serviced! I wish I knew about this dealership sooner!

Ajay Patel

Walked in for an appraisal and to see a WRX STI. Instead was immediately seated and had numbers crunched without even touching or seeing the car (except for when I was walking in). Every single dealership I've been to has let me sit in one and test drive before talking numbers, except this place. To add, I haven't experienced such an abrasive and rude sales person as Christina, giving me the whole "lol can you afford it?" type arrogance, which led to the most uncomfortable dealership experience I have ever been in. You don't demean the person who came to your dealership to buy a new car, and you definitely don't judge based on what they have. Funny how when you can finally afford the nicer things, you get interactions like this. I'll take my business elsewhere. *On the other hand, Cindy seemed very kind and answered every question I had the night before.

Allison Casal-Dunn

Excellent experience leasing our new Ascent with John. Highly recommend this dealership!

Harold Feld

we had a positive experience purchasing our new crosstek at all american subaru. our salesman dean fitzgibbons was extremely helpful. I reccomended the dealership and dean to my friend who was looking for an outback

Je De

Just stay away. Service staff is decent, but the sales staff have no idea what they are doing, and know nothing about automobiles.

Matthew See

I went in to get my AC drain line unclogged since it was causing my floors to get wet. They were able to unclog the line and ensure water was dripping out of the line onto the ground. All of that was free of charge What I was disappointed about is how they didn't vacuum inside to get the floors dried out (guessing it'd be extra to vacuum inside since they left a pamphlet in my cupholder about their interior/exterior detailing). Now I'm stuck doing the deep cleaning and airing out my floors. Great customer service people, just wished they gone a little further to dry out the inside.

Yuan Tschang

I found All American Subaru through my job's auto buying program. They gave the best price of all the dealerships contacted. Some dealerships resisted giving a quote at all instead wanting me to go visit them in person. Once I arrived at All American Subaru, the price was as agreed upon and no pressure at all to sell me anything else. While extended coverage was available, they did not push it at all. The only little glitch was that the owners manual and second key was misplaced and I had to make an extra trip to pick them up once found.

margie higgins

Could not help us very disappointing

Adrian Diaz

My service representative Liz and the service manager Mike went far above and beyond for me. Needing repairs on your car is never an easy experience but Liz and Mike made this process both informative and as painless as possible. I was both comfortable and accommodated while I received expert advice and repairs on my vehicle. I have actually moved away from the Old Bridge area but will not think twice about where to take my Subaru whenever I need service in New Jersey. Liz, Mike Thank you guys you're the best!

Romelia Bury

Brenton was absolutely amazing! He listened to what I wanted and made suggestions based on my current and future car needs. We also just chatted and clicked in general. It was nice to know I was being helped by a real person and not just some sales person. I was super happy with the service he provided. I absolutely LOVE my Subaru Outback and would highly recommend Brenton and All American Subaru!

Karl Tremml

Lawrence Chan is a superb service advisor. He is always helpful and goes the extra mile to assist and make sure you are always as satisfied as possible. He is a great asset to Old Bridge Subaru service. I always ask for him and suggest you do too. Also with their new expanded seating area, waiting for your car service to be completed is relaxing and not a burden.

Deb Aston

I highly recommend All American Subaru! I am a loyal Subaru owner and I just purchased my 2nd car through this wonderful dealership! Buying a car (new or used) has always been a very stressful experience for me, especially with questionable trustworthiness of the typical car salesman...but I can honestly say that I have not had this experience at All American. I never felt pressured! Ask for Iryna O.; she is fantastic and so easy to work with when choosing your new vehicle! Plus their Service Department is the best and I would never go anywhere else!

Johnny Avanti

Good service and lots of Subarus with great deals.

Barbara Wasserman

Wonderful all around experience-sales and delivery!

Marilyn Davis

Great service on-time, customer friendly family owned business.

Maureen Repmann

Thanks to Connor for helping my son look for his first Subaru. He was so helpful and informative, we really appreciated our experience.

George Carlin

I walked in looking for a Subaru Outback. The selection was great. The price negotiating was even better. They immediately offered me a price that I could not refuse. Better than any other offer anyone would give me by far. Then, they DID NOT pressure me. I left to think it over. I called back two days later and the original offer still stood. These guys did bend over backwards to meet my budget (within reason). No pressure. No gimmicks. This is the second car I have bought at All American, and both times the process was absolutely great. Salesmen and Managers are great !! If you are serious about purchasing a Subaru... I would Highly Recommend that you give this dealership the opportunity to meet your needs. I was amazed. I think you won't be disappointed.

Biswa Chatterjee

Mr Dean Fitzgibbons is a nice gentleman. He helped me to buy the car i bought from All American Subaru. He was never tired to answer all my questions i had.

Peter Hughes

Very good experience.

john bruno

Went back for my 30K service. Drooped it off at 8am, was in a loaner by 8:30 went to work, car was ready by 5:30. They even facilitated Safe-light fixing my Windshield. Deanna in service gave me excellent advice. Deanna, Amanda, Clarence, and Liz worked flawlessly as a team and I appreciate the amazing experience. Brought by 2018 Forester in for service on Saturday. Liz arranged transportation for me while my car was being serviced. The shuttle driver was courteous and funny. I couldn't be more satisfied!!! Thanks Liz

Ted Garcia

I had an amazing experience with Jessica at this dealership. I drove away with a beautiful pre-owned Subaru Impreza thanks to her help. Through the extensive process she was able to answer all of my questions (and I had many being that I am a first time car buyer). Any questions that she couldn't answer she went out of her way to find someone who could answer them for me. I highly recommend this dealership!

Michael Kanthal

This was a simple oil change, but it went very efficiently, as it usually does.

Carole Goldman

The best and most convenient auto place around. Repairs are by far the best and most cooperative in the area. Highly recommend.

Andrew Manganelli

Had an issue with car and Mike from customer service got back to me in a very short amount of time. Customer care here is fantastic.

Mara Hagan

Quick thorough service and great staff!

Stuart Brown

A great car buying experience. I shopped for a Subaru Crosstrek online and got contacted by three dealerships. Only All-American Subaru gave me their best price up front - and stuck to it without any extra charges or attempts to sell extras. A very straight-forward, honest, experience.

Cait Lauria

Just purchased a 2019 Crosstrek and we are BEYOND happy! Dean, Dave and everyone involved in our sale was absolutely phenomenal. Service was attentive and thorough! The only place to buy a Subaru! =]

Earl Aliparo

If there is a servicing section of a dealership that I would highly recommend it would be at All American Subaru in Old Bridge. Communication with Amanda and Lawrence have been professional, respectful and honest. If there is anything they can do to help, they do it. The technicians that work on your car do a great job and I’ll be back again.

Robert Donlan

Had a wonderful, very satisfying ,experience at my first service appointment with All American Subaru today! I had been confused about an aspect of my car's performance, brought the car in, was met with a very positive, caring, professional staff and atmosphere. Lawrence Chan, Service Advisor, immediately made me feel welcome and at ease. He handled my concern with patience, listened carefully to my description of the perceived problem, and addressed the issue completely. He even helped me to more fully enjoy my Outback by clarifying my understanding of several of the safety features. It was worth the ride from Mountainside .Thank you Lawrence and thank you All American Subaru!

Denise Berkery

I recently had to go to All American Subaru in Old Bridge, NJ to have one of my tires repaired. It happened one week after I was just there for a 6 month oil change & fluid check. It was very unexpected. A signal light came on due to "low tire pressure". Since this was an urgent issue, I did not have a scheduled visit. Unfortunately, there was only one technician b/c I had to go later in the day. Since that was the case, my waiting time was over two hours (maybe over 2 1/2). I was not expecting that which made me very agitated. We all know how valuable our time is & it just didn't make sense to me that I had to wait so very long for a minor repair. Now I know how important it is to make an appointment even if it is an emergency. This shouldn't be the case. The situation had little to do w/the service rep that took care of me that night. She had explained that all scheduled maintenance had priority which I understood. I still believe my tire repair should never had taken as long as it did. I would also like to add that All American is a very friendly & welcoming dealership. The staff is always respectful, courteous, & willing to please. It is definitely a place that I would highly recommend to anyone! Thank you!

Alfred Johnson

Our salesperson, Mr. Josephs was great, well informed, compassionate, professional, very helpful in our decision making. Not pushy, but appropriately assertive. Prior sales and service with All American has been very good. Will definitely go back.-AJ

Benjamin Mason

Needed to get work done on my Outback and Lawrence in the service department really took care of me and exceeded my expectations. He helped me understand the issue, kept me notified about the status of vehicle, and even provided a loaner car. Thank you so much! I would not go to any other dealer.

Vanessa Lupo

Thanks Mike Roman for doing a great job on my brothers car! Very pleased, had a great experience, would definitely recommend !!!

Brian Hugo

Just bought a Forrester Christina G was awesome!!! Would definitely buy another car from her!!!

Patty O'Connor

Car was taken in very quickly. Tech was determined to help me identify the problem I was experiencing. After test driving the car, issue was identified and addressed.

Tom Gilfoy

It was an early appointment which is what I wanted. But on the check off sheet it says checked all fluids along with changing the oil. Guess what he probably blew through it because its new. I checked when I got home and the antifreeze was never topped off. The car was hot and the coolant level was at the low mark. It should have been at the full level. Not a big thing normally but they use special coolant which is $28 dollars a gallon. I could bring it back or do it myself!

Stan Fernandes

The customer service is excellent. They really went out of the way to find a solution that worked for both of us. I am very happy with the service. Shout out to Lawrence the service advisor who did a great job of helping me out with my issue.

Peggy Engallena

Everyone is very helpful here. When you bring your car in for repairs the cost is always explained to you before and work is stated

Rob B

My wife and I just purchased a legacy from All American. We had Vlad as our salesman and we could not be any more pleased. This was a very nice dealership. Vlad was excellent he was the kind of guy who was informative and he worked with you. They didn't have the car we wanted in stock but after a week they found us a vehicle and my wife could not be anymore pleased. They explained everything, they were true to their word and the whole transaction went fairly smooth. great dealership would do business with them again.

NJ bluesking

Great buying experience. My second vehicle from them. Always great service, and polite staff. Thank you All American

Nicholas Connolly

Very positive experience in the manner in which we were introduced to our new car. Our Forester is wonderful in its safety features.

Benito Abreu

I commend Renee, Saeed and the staff at All American Ford and Subaru. They did a great job! I felt great with the services they provided. And also, Chris at the Subaru end of it! He was very professional and provided the best service anyone can provide as a sales consultant can be!

Becky Bee

They always do an awesome job! Buying my pre-owned Impreza was a pleasant experience and every other time I've brought my car in has been the same. My husband even got an Impreza from them too. We're now an all American Subaru family!

Michael Ciuraru

Bought a 2019 Subaru Crosstrek 2.0 Premium 6MT from Chris and had a great experience. No pushy sales tactics and no BS, would absolutely buy again

Michael Booker

When I purchase a new Outback, it will come from All American in Old Bridge....because of the service! You really can't get any better than Lawrence, Liz and Amanda. They are everything a car owner wants. The best advice and the best service.

Danilo Mozeli

I have a great experience buying my car with Christina G. at All American SUBARU. She was able to find our car in another dealer as well as to meet the middle ground in our trade in. Thanks for all your help to make this happen so quickly. Also, We are super happy with our new Subaru.

Fidelina Racanelli

From the moment I walked in there was a stress-free ambiance. No hassle No hustle No haggle. When I asked some Subaru owners in the coffee room what their experience had been, they said nothing but good things. That's what threw me over the fence. The Subaru Forester that I have been courting is a beautiful yet playful machine. I am looking forward to riding it for years. Great place! A must stop and your car shopping rounds.

Amanda Fry

Jon Z. went above and beyond to make sure every last detail was taken care of prior to me getting there. His attention to customer service is to be commended. This is not my first Subaru and definitely won’t be my last from Jon!!! Go see him to get a great deal done! I will refer him to all my Subaru friends. Love my Legacy.

Srinivas Vellanki

Took about a 30 minutes for the sales rep to attend. Environment was no where close to what I see else where, there was loud arguments going on. Will not return back.

Eric Friedman

Thrilled with the level of speed and concern to take my vehicle in and have me in a safe car while they worked on my issues. Not many dealers who will react to you this way if you didn't buy a car from them. But maybe we should start!

Budd1470 .

Dedicated to customer service, friendly staff, willing to work with you. I recommend this dealership for your next Subaru

tom cresci

Great service dept. Friendly salespeople not pushy, but also not giving anything away.

Christine Day

Brenton at All American Subaru in Old Bridge was fantastic! I was very cautious about buying a new car because I have heard a lot of horror stories from friends when it came to buying a car but I did not experience any of that at this dealership. Brenton was very upfront and honest right from the beginning and was very patient throughout the entire process. Very professional and personable. Highly recommend speaking with Brenton if you are curious about owning a Subaru.

L Schmidt

First time buyer, and the experience could not have been better. Our salesperson, Iryna, was knowledgeable, professional, friendly, and a good listener with a sense of humor. The purchase process was efficient, thorough, and relaxed. And my new Outback is exactly the car I hoped it would be. Will be back the next time I’m in the market for a new vehicle.

Giovanni Rojas

This car purchase experience, was as easy as 1-2-3. Jon Z. is not an entertainer, but was very informative, accommodating & straight to the point. Prepared 2 cars for test drives, right on the spot. No sales pressure, friendly environment and expeditious dealer. Hopefully their service department is going to be a good experience as the sales department was. I recommend this dealer

Heather Dalton

Lawrence Chan was very good at diffusing my emotions and then trusting me with knowledge, plenty of info when I was ready to recieve it. Left satisfied. Glad for the tech that fixed my lightbulb orientation free of charge. (Not pleased with Pep Boys very pleased with All American)

John Fiorentino

Our sales person Dean was very professional, knowledgeable, and friendly. He was a good listener and answered every question we threw at him. We drove away with the car we wanted at a good price.

Sean Carney

I can not say enough about this salesman. Long story short I was in need of a great reliable, fuel efficient vehicle. About 2 years ago my wife and I were in the market to get her a car. We came here and met a great man named Dean Fitzgibbons. The man is a straight shooter and that's what we wanted. She ended up getting the 2017 Forester and she loves it to this day! Now my turn to get a new car and could not think of a better person to talk to then Dean! I called Dean up and we talked about looking at a crosstrek but once I saw the Forester Sport I knew I wanted to drive it. Drove it and loved it. Four days later my wife and I went down again to talk numbers and now I have a 2019 Forester Sport. Dean took such great care of us through the whole thing. The man and I both have lots in common so that helped us connect way back in 2016. Dean cares about everyone who he deals with and that's rare because this is his second career. Go hear and ask for Dean and you will not be sorry. Thank you again Dean for everything!

Ivan Gelb

Today was below 25 degrees with a feel like it was around 10! Our 2014 baby Impreza showed no signs of life. We were able to jump start it and drive it to our dealership around 1 pm. Lawrence was our service advisor. He was very efficient. By 5:30 our emergency repair was done and we picked up the car.ousy starting in the morning. A great and happy ending thanks to this service department. Would recommend this dealership for every car need. BTW.. we bought 3 Subarus from them. Now we're deciding on our fourth one.

Bill Colletto

All American was very easy to work with. I was treated with respect and the purchase process was completed in a timely manner. My vehicle was delivered clean and with a full tank of gas.

janicecaso .

I had gone online to chat about a new car. It was Memorial Day and my car died and I needed to buy a car fast. The chat person sent my info out but no one called back. I then decided to go and just look at the car and purchase another day. I called around 4:00 while on the way to Subaru. The person who answered said it was too late to buy a car today. I was disappointed but we decided to go and look anyway. When we got in side and the receptionist gave us Vladimir the first thing I said was i would like to buy a car and take it home today. Vladimir said we’ll of course I can make that happen, and in less than 2 hours I had my car. The best experience I’ve ever had with a car salesman. He was professional, kind, and kept the Whole process moving quickly. He made all the others I dealt with worth buying from Subaru. I will also recommend others to ask for him. I’m a very satisfied customer

Rosemary Kijowski

We brought our car in for 2 recall items. I received a phone call explaining that much more work needed to be done...belts, brake linings, etc. My son did some follow up research and found that the belt probably should not have been replaced prior to 80,000 miles. Our car had only 55,000miles on it. The cost was relatively much higher than I expected. We decided to leave the car for the repairs, since it seemed like an urgent matter and fearing the drive to our regular mechanic would only cause more damage and may not even make it. I am not sure I will take my cars to dealers in the future. At least with my mechanic every detail is explained to my understanding.

John

All the members of this dealership really know what costumers service should be. Special thanks to Greg, Mike and the whole crew. I will definitely recommend them to my family and friends. Thank you once again for my new vehicle.

Amy McCloskey

They're a car dealership, so some things are annoying. But the service is generally very good, they're friendly and responsive and both sales and service are easy to work with. It's a well-run operation.

Paul Laso

Great service department sales department is kind of lacking

Camar Kressler

Christina is amazing and did everything she could and beyond!!! I absolutely love my new car and customer service I recieved from everyone.

Marzena Glazewski

Two years ago I bought there my most wonderful Forester. I love that car! Drives amazing, and it is environment friendly, and just last week we bought there Subaru Legacy for my mother in law. I can say that this is our spot to get a car. They have a great inventory, and are very friendly, patient, knowledgeable, professional, and fast! It is also important to mention that both times we were shopping around and both times they had the best prices in the whole New Jersey - New York area. We trust them and highly recommend this place.

trader phil

Great Service, Hats off to Amanda Reed kept me up to date each and every step of the way...Good Job

Dan Hacker

Got my Subaru impreza sport from them as a lease.

Raza Khan

Joe was our salesman and he was very nice and helpful. However, the moment he went to get his sales manager (don't event remember his name, but he has a scar from his mouth down to his chin) everything went South. Sales manager was extremely disrespectful to my family and very aggressive. Made us feel very unwanted and essentially was wrapping things up because he didn't want to sell a 2019 Subaru Impreza for $200 a month. Never going back to this dealership and making sure none of my friends or family do either. The sales manager is a JOKE

Shannon Spillane

I bought a car with an outstanding recall elsewhere but chose All American as it was the closest. They were to have it for a week. The service crew was exceptional- especially Ms Liz. They gave me a very nice loaner and even returning was a breeze. Highly recommended!

Kenny Singh

Great salesperson.

John Pao

5 Star experience working with Dean and the rest of the staff at All American Subaru. Appreciate the easy, hassle free transaction. We got a great car at a great price and fair trade-in value. It was quite refreshing to work with a sales team who were so accommodating to our needs.

Joe Saints

We wanted another Subaru. Dean Fitzgibbons made this possible with his professional, courteous, down-to-earth and a caring demeanor. He made us feel at home with no pressure. We went to 3 other dealerships but the service and the right kind of attention provided by Dean simply outgunned the competition. Some cars may have been better but the Crosstrek was actually perfect for what we were looking for in features and price. Dean closed closed the door to the competition, hands down. Great job All American! Hurrah!

Francine Casale

Everything was done ..thank you for letting us use another car 5o go home...

Jack Eichenlaub

I have been buying cars for over forty years and without a doubt this purchase of my Subaru Outback was the best. From Jon Zois in sales to Nicole in accounting, I would definitely recommend All American Subaru to anyone. On top of that I love my Outback! Thank you.

Dona Vukson

All American Subaru is great! They are very good to customers. They do a wonderful job taking care of my car. I can always count on them to be on top of everything.

Karen Bailey

If you are looking for a vehicle, don't come here any time near closing. They won't stay and I felt rushed getting me out of there. Lost out on a deal for $500.00? There's a billion cars out there, guess I'm going for a Miata! Really wanted to give Subaru my business, but they didn't feel the same. PS. I did my research and know the car I was looking at was a manual. Don't insult females and acting like we can't drive a simple stick shift!

Shital Rajan

Buying a Subaru at All American Subaru was a very pleasant experience. Our salesman, Vladimir was very nice - not at all pushy or misleading – and he gave us the information we needed about the Forester. It was so nice of Vladimir to call us the day after we picked up our Forester to make sure that everything was OK. We also met the sales manager, Mark Powell, who was very courteous and pleasant and made us feel that we are not just spending our money but rather investing in a safe, comfortable, and reliable vehicle. He worked with us with absolutely no hassles from beginning to closing the deal and after. We would give Mark a 5 plus diamond rating. Upon taking delivery of the Forester, Irina explained and showed us every single feature in the vehicle, and she is ready to assist if we need any help. Irina is very pleasant and customer-oriented, as was all the staff we met, including the Service Director Michael Roman, who made us feel that we can expect top notch service always from his department. This is our first Subaru and we look forward to enjoy our new Forester Touring vehicle. We commend the owners for having such a great team and good product. Submitted by Capt. & Mrs. Rajan (Chief Pilot and Instructor B747-8)

Jillian Gletow

I do not know where to begin--between the amazing customer service from both Mike and Lawrence to the quality of work performed on my car, I cannot say enough how impressed and pleased I am. I would highly recommend anyone who owns a Subaru to go to All American Subaru if their car need to be serviced. Hands down, the absolute best!

Samantha Pappa

Super friendly staff. This is where I bought my car and brought my car in for all the maintenance. Super fast.

Gilbert Tabangay

This place has always been perfect for all my car needs! The whole staff is very accommodating to the customers. Starting from the front desk up to the Service Manager, clients experience superb services!

jack czertok

Told service writer not to do the work and did it with out telling me.

Tony Ho

the financial rep was trying to make me pay for the vehicle etching scam trick ($300). The fee was not mentioned until the final paper work process. They refused to waive the fee at the beginning and try to convince me to pay it, said the etching number is already printed on the vehicle and cannot be removed. It is mandatory to have it. He also said it would lower my insurance cost, blah blah blah. Anyhow, I spend sometime to read the fine print of the invoice. and find out i can opt it out. They eventually agreed to waived the fee after i insisted. please pay attention to these little dealership tricks.

Jeremy Sperber

It was a pleasure working with Iryna Obolonchyk on the sales team. Very knowledgeable and willing to work with the customer. Would definitely return here in the future.

John Gonzalez

When I am offered a multi point inspection on my vehicle during a service, I expect to have my vehicle inspected, not recommendations based off my mileage. I am referring to the inspection checklist given to customers at check out. Upon receiving mine, I noticed my cabin air filter/engine air filter and differential fluid had been marked green, crossed out and then changed to red. I inquired with the service advisor and promptly went out to the lot and observed my dif plugs had not been touched. Had they bothered checking my air filter they would have noticed they were spotless as I was changing them myself. Same with the differential fluid.

Karen Metz

#1 Dealership. The sales and service staff are absolutely fantastic. I bought my Forester in 2014 from All American Subaru Old Bridge. The Sales Consultant, Sal Icelli, was extremely knowledgeable, polite, and professional thus making for a positive car buying experience. He is amazing. I recently had a problem with the AC.. The service department at All American is excellent. Liz Triola is a superb Service Advisor. She was extremely understanding, polite, and accommodating. Liz went the extra mile and gave me excellent service and consideration. She is the best. Five Stars to ALL AMERICAN SUBARU..

Carolina Safar

Great experience with their Subaru repair services. Easy location to get to, and I just drove around to the left of the building and right into the 'Drive Through Service' center. There I was immediately greeted by Lawrence, who helped me get in, processed, and on my way quickly. He had my car diagnosed later that evening, and I picked it up the next day beautifully clean and my AC repaired! They treated my car with care, and treated me like a true priority.

Brian S. Law

A very pleasurable leasing experience. Totally professional & courteous too. I highly recommend!

Murtaza Jamali

Very professional and very sincere it was a pleasure working with them

Eugorel

I couldn't believe, they closed my sale within 20 minutes- I came in for test drive on New 2019 Forester. I was greeted by Amanda who directed me to Sales specialist Vladimir. After 5 minutes I was in a vehicle for a test drive, 5 minutes after it, fell in love with that car, 10 minutes after that got my price I couldn't ever dream about. This dealership is great. People are very professional . Good knowledge of products they sell,taking time explaining every important detail about the vehicle. No pushing. I am a commission paid salesman for 25 years, I could have definitely felt the pressure. No. Opposite to it, there was a very friendly environment and people , especially Vladimir, with knowledge about Forester is also a very patient guy.Always let me talk to the end, listening to me and not interrupting. Bottom line: 2 thumbs up!!!! If you plan to buy Subaru at the best possible price, without sales tricks and pressure, just go to All American in Old Bridge, you won't regret it. Eugene A.

Thomas Scanlan

Just bought a Subaru Crosstrek last week and was able to close a deal within an hour of getting there. Sales person was very straight forward and got us the best the possible deal. Most importantly the car runs great and I am getting better gas mileage then expected. Thank you All American Subaru.

B

dealer was nice and gave a reasonable price on the car we were looking at (relatively new car, used as a loaner). She allowed me to test drive it even though it was close to closing so I appreciated that since I drove from over an hour away to check out the car. since I got there late and it was dark, I asked her to check if there were any dents and scratches for the next day before I signed the contract (I had even put down the deposit) and picked up the car. she said she would and that she's a honest person, not to worry. on my way out, I did a quick look under the street lights and found a dent on the front hood and some scratches on the bumper. I waited to see if the dealer would be "honest" and let me know she saw it. the next day she called and said there were no issues; she saw no problems at all with it. She reported no scratches or dents. I sent over the picture I took of the car from the previous night and she didn't respond for a while. A few hours later she said it was taken care of. But my issue is she said she didn't find any...if she lied about something that was in plain sight (it was very clearly visible and it was quite a sizable dent), then how do I know she didn't lie about something I cannot see (e.g. engine problems, transmission problems)??

Ian Gopaul

As always my experience was great.

Tai BeenGreat

The place was very cold walked in the show room...walked up too what I thought was the information desk...the lady sitting there wasn’t warm and welcoming, I was lik is this a pre owed dealer she had too ask cause apparently she’d just started. Ok no problem she came back and said yes pre-owed is on the side...no one came to ask if I needed help with anything so I got into my 2008 outback and took my business else where...Dnt knw if these white folk (trailer park trash) was racist or not but I do know I’ll never go by there again!

Joe Wang

5 stars service department. Lawrence is probably one of the best service rep that I have work with, excellent communication and not to mention he looked after the customer in every possible way he can. This is the place that I fully trust them with my car.

Abigail Mai

I recently leased a Subaru Crosstrek from All American Subaru. If you are in the market for a Subaru, I'd highly recommend going in and talking to CHRISTINA GUERRA. She was AMAZING. It took us a week before we went in to sign paperwork. My partner and I went in on a Saturday afternoon and told Christina that there was no way we'd be buying today but if she could help us answer some questions without being too pushy we'd be back to buy from her. She took her time and we left with her card and information. Later in the week, we called to say we wanted to come in and complete the purchase. She had both cars we wanted to test drive ready to go. When we settled on the price and had our application approved, she sent us to Friendly's for a complimentary meal while we waited for the Finance Department to be ready for us. All in all, a really easy car-buying experience. If you're looking for a Subaru, Go see Christina!

Arline Reisman

Dean continues to be helpful whenever we return with questions. He's friendly and knowledgeable and a pleasure to deal with.

W Chan

Visited All American Subaru today to look into a couple of car options. Our sales rep Jon spent four hours working with us and we leased an Ascent. No pressure, very professional and friendly. Will definitely be a repeat customer and recommend to friends. A thank you to Scott in finance also!

Yong Jae Y

Professional and low-pressure environment with the best selection in the area. As someone buying a new car for the first time, I'm sure I had many questions as well as lack of knowledge some people would be frustrated by. Iryna was patient and consistent with following up with me, before and after the purchase. Great location I could see myself recommending to others in the future.

Lou Horvath

Everyone is friendly but oil changes should not take 90 minutes especially when appointments are made ahead of time. The service department could have better appointment setting organization and be more courteous to the time spent by their waiting customers. To be ‘a bit backed up today’ every time you come in for an oil change is not acceptable. The problem is either procedural or structural in the organization. Be prepared to be up-sold for a tire rotation, air filter or something else. Tried to make a service appointment online. Could not be done.

Marvin Deausen

After going from one Subaru dealership to the next , trying to find the perfect Subaru wrx, at the best price, I found that All American Suburu had the best vehicles in terms of options and packages, and had by far the best prices. They were one of the only dealerships that did not give me the typical dealership “you need to buy this car now” vibe. Be sure to ask for Chris, he’s not the typical in your face salesman. He made my car buying experience a great one