Reviews of All American Ford in Paramus (Car Concessionaire)

Jamie Barry

This is a wonderful dealer to work w/. They have a fantastic friendly sales crew & I got an awesome deal on a Toyota Corolla I couldn't be happier. The service crew is very professional & friendly. They called me in like a consult & explained the nature of serving details. They even washed the car for me too & they didn't have to throw in the extra perk but I was very pleased. Waiting area had bagels, coffee, TV, & comfy couches + desks/tables & plugs for your electronics. Also the bathrooms are immaculate! Impressive all the way around.

Thomas Reid

I went into the Dealership yesterday to check out the Ford Edge and I was given David Campos as my sales consultant. David was very good about explaining the car from top to bottom and during he test drive. Once we got back to the dealership the same old dealership tricks were in full force. We all know the same game make the possible customer wait as you guys pretend to come up with a price that you already know how low you can go. Just be honest instead of playing the game like you guys are discussing ways to give the best price. Then the hidden charge, glass etching, come on guys , once again be upfront with that. don't let me do the math and then find out about it. It just turns people off. how can i believe i am getting the best price when i have to dig into the numbers to find a hidden charge that i didn't ask for. You can't make deals with everybody but you would make people feel better about your dealership if you were more upfront .

Domenic Valente Jr.

I dealt wiyh Curtis he was very helpful

Linda Sampson

Jeanette is my service advisor and has always met my car service needs. Highly recommend her and All American Ford of Paramus!!

Andrew Flax

The All American sales team is amazing in every way. I have leased cars for over 15 years and All American blows every dealership out of the water. They all are respectful and don’t play any pricing games, they get you to your price right away. Walking into a dealership and seeing the owner John Selman working at the sales desk and running numbers for your lease is something you do not get at any other dealership. Bravo to John and his workers, you all do a fantastic job and I will keep coming back!

Martin LiSanti

Great experience at all American ford today! Couldn’t be happier with the car and the service. Everyone was warm and helpful from the minute we walked in the door, from the greeter to the actual owner. If you’re looking for an easy and professional car buying experience, don’t waste your time anywhere else. Great product, great deal, better people. Thank you to all the staff working today!!

Kevin Murray

Last four cars have been purchased from All American in Paramus. Our Sales Rep Brandon sold us the last three. Diligent and responsive and a joy to work with.

Nicole Staropoli

We're appreciated and satisfied for the concern and the response of the management. Thanks make our day smile again.

Stephen Virostek

Brandon is a top notch seller; definitely knows his stuff.

John Kroncke

Friendly, Prompt service. Always get it right. Don’t go anywhere else.

Michelle French

I had to go in for service because a piece of metal destroyed my brand new tire. Everyone was very friendly and professional. The customer lounge was big and very comfortable. The cost was very comparable to a discount tire shop that I called ahead of time, and the tire was in stock.

Anne Cawley

Great service and staff. They truly treat you like family.

Susan Thompson

Wonderful service. Knowledgeable staff who aim to please their customers

dmlanzi .

Had a great experience leasing my explorer with David Campos at All American Ford in Paramus. Made the deal quickly and drove out that day with my new car. Thank you!

P S

Best car buying experience ever! I can't believe how painless this was, and the prices were all exceptional. Our salesman, Dan, was very professional and Justin and the staff did everything they could to get us the car we wanted. Thank you!

Olga Munoz

My sales guy was excellent in giving me what I asked for

Peter Lomicky

If there were more than five stars to rate my service experience over the past 17 years, I would multiply those five stars by ten. Your service dept is blessed to have a service tech, Jeanette, who listens,, understands the customer's needs, compassionate and professional. Very seldom did Jeanette not come through for me when it came to resolving any service issue I may have. Whether it be needing a loaner or providing a solution that will work for me, she's always been there for me. I appreciate people who appreciate my business.

kimberly serrano

Danny was very efficient and made me feel very comfortable in the process of getting my first financed car. He explained the whole process thoroughly with me & i succeeded to leave with a new car the same day.

Douglas Groenewal

First time there and had a great experience, the Truck manager was terrific, very fair with the trade in and purchase. I will definitely be back for our next purchase

Prasanna Thirunavukarasu

I had a pleasant buying experience at Ford Paramus. David Campos is cheerful and took us through all details needed. I was provided the pricing and terms in clear manner. My requirements were clearly understood. Overall a great place to buy your car. Regards Prasanna T

William Cummings

I got parts for my truck there. They were very nice and help me load the parts.

Selvie Nikovic

Excellent customer service! I highly recommend All American Ford! My sales guy, Alex Kostoski was a pleasure to work with. He went above and beyond to make sure I purchased the car I was most comfortable with. He gave me suggestions and his advice, but was never pushy. After I decided on a car, the process was absolutely painless. Alex was very professional and made the buying experience easy and pleasurable. Great customer service and dealership overall. I felt like family by the end of the whole process! I would highly recommend All American Ford to anyone who is looking for a new or used vehicle. Ask for Alex K....he's the best! :).

Caroline Calvey

Love my new car !!! Everything was better gen expected at the dealership ! Thank you for the wonderful experience Angela Calvey

Danielle Ilg

I just leased my 4th car from them and once again I couldn’t be happier. Tom Strass was my salesman and he was extremely helpful, nice, caring and sincere. I can’t thank him enough for all that he did for me and how thoughtful he was with my dad. My dad is elderly and was not able to walk through the lot to look at the cars with me and Tom offered to drive the car I like to the front of the showroom so my dad could come out and look at it. It’s little things like that that make you want to go back to that dealership.

Samir Ajmera

Nick and Joe were a pleasure to work with! They worked with me on pricing and the extra wear care policy I wanted and made the process very smooth. Super happy with my car and I was able to wrap up the deal quickly. Nick was smart, pro-active and very helpful. Only thing would be to provide customers some food or entertainment while waiting around for paperwork.

anthony urana3

Went in for my 1st service/tire rotation. Had a small issue with water in my passenger mirror blinker. Robert the service manager was on it and replaced it. Thanks guys

Mee Andrew

Had a great experience at All American Ford. Julian Curatola was very attentive during our purchase. He made sure we were well caffeinated and hydrated for our transaction.... Anyone that has gone through the process of buying a car knows how long and stressful that can be. Surprisingly, this was painless. I highly recommend Julian for his efforts to make sure our experience was a pleasure... Even though he still owes me a cigar ;)

Benny B.

I have never had a major problem with all-american ford unlike at other dealerships. Mike our salesman is always a friend and has definitely put his foot out for us. This week we will be purchasing our 4th vehicle from Mike in just 3 years. Amazing staff! Amazing people! Period.

Dan Zeevi

Good dealership that caters to all things Ford. The sales department is filled with mostly knowledgeable individuals and the service department performs well. The waiting area for Service could be more comfortable and the amenities could be better. The service technicians are first-rate.

Joe Burger

As usual, All American Ford (Paramus) did a great job in servicing my Ford Edge. Staff is knowledgeable, friendly and had me back on my way in no time. I always feel as if I am part of the All American Ford family on each of my visits.

Walter Enders

My wife and I purchased a new Ford Explorer this week. We worked with David Campos. He truly made this auto purchase painless for us. We cannot thank him enough for his professionalism and the attention he gave to our transaction from the beginning to the end. Thank you David.

John Larsen

I first rated All-American Ford of Paramus 5 stars as a frequent visitor to their Service Department (that's for regularly scheduled maintenance, mind you) but now I'm proud to be able to write a review as a buyer. After receiving a less-than-stellar reception from my prior dealer, I came here looking to see what was available to me that resembled the trade-up offer letter I'd been sent. My salesman David Campos was simultaneously negotiable and earnest. We talked about what options were available, coming to terms with down payment and the final price. I'd never felt rushed or that any details weren't being made clear. I'm very satisfied with the vehicle, the terms, and my experiences with David and the rest of the staff. I will be recommending this dealership to anyone looking to buy or service their Ford.

Richard Marra

One name only, Mayo! Ask for him. Great salesman, very thorough, made us all feel comfortable. I highly suggest if you're doing a Ford go with All-American Ford!

Peter Babiak

Everyone at All American Ford has been great! From the persons who sign you in, to the time you leave, you get the best service. My Service Advisor Jeanette Vaccaro always has honest recommendations and reviews available options with me! As with many I rely on my vehicle to always be available, All American Ford and Jeanette makes that happen! I’m a customer for life! Pete

Mike Fine

Great service! Super friendly!

Ignazio Leto

I recently leased a new F150. Contacted 4 dealerships via email, this one responded promptly. Made it clear what I was looking for and I was very serious and would purchase within a week. I agreed on pricing over the phone and left a deposit. My salesman Allan Paulson located a truck for me and held it. Day of purchase everything went smooth, finance department was a little busy, but I didn't mind waiting a bit. Other dealerships need to take notes! No one wants to waste hours of there time negotiating. I received a fair price and All American Ford Paramus got my business.. that simple.

Sabrina Abdelaziz

I would highly recommend this dealership to everyone. The environment is very comfortable and you’re treated with great value. I went in today because I had received a recall notice and a man spoke to me about the entire issue that was going on with my vehicle which made me feel much less worried. Raul took care of my car immediately. While I was waiting I decided to take a look at a few cars in the showroom and the the sales rep, Adrian helped me around telling me about all the different types of cars, as well as the upgrades in them. He was very patient and knowledgeable with what he was talking about. He also made me feel like a valued customer even though it was my very first time coming to them. I don’t know much about cars but Adrian answered all of my questions that I had and was able to explain in full detail what everything in the vehicle does and the effectiveness in the vehicles I was interested in. Their staff is very well informed and can answer any questions that you have. I will definitely be back at this Ford dealership when I’m ready to purchase my new vehicle. Thank you for such a great experience!!!

Will Mossey

I purchased an F150 from all American and it was a great experience, the manager TJ really helped me out and worked hard to get me approved, really cool dude. There were no games everything was smooth and straight to the point. At all American they create a fun, yet professional atmosphere that makes you feel at home. My salesman was Brandon Rodriguez and he was super helpful and made everything so easy. I couldn’t say enough good things about his service. I did although work with another salesman at first, nick who was extremely unprofessional. He had an attitude he was impatient and just seemed like he didn’t want to be there. As someone coming into the store as a serious buyer, I feel he could’ve acted differently. So glad I got switched to Brandon or I may not have purchased a vehicle from there. Other than that it was a great experience! Thank you Brandon, TJ, and All American ford.

Marianne Mazzo

If you go see Michael Lemley. He's been in the business all his life and understands your needs.

Sol Hesney

Lucero Payano is an excellent salesperson! She’s honest, patient and very knowledgeable! Just bought a beautiful 2019 Escape from her!

Sheila Granowitz

David Campos,Sales Consultant at AllAmerican Ford Paramus,NJ is outstanding He was persistent in his search and found us the car we were looking for when no one else could find it He was patient and pleasant and very good at what he does We recommend him and the dealership highly

c J

We drove 45 minutes from connecticut to buy a fiat 500, our service advisor was Dany. The car was not ready and All American Ford of Paramus put all ressources to have the car, fixed, detailled, and inspected in 2 days. Even Danny went to work on his day off to deliver our car. I higly recommand Dany and All amercan Ford of Paramus.

Jerome Gibbons

Amazing dealership, thank you Allan Paulson and all the guys at the All American Ford Paramus Family for the amazing deal it was easy and smooth the whole time.. This was my first lease and I’m only 19 years old and did I also mention I’m the first person in an All Chevy and GM family to drive/lease a Ford!! I honestly am so happy with the car and every time I get in it, it puts a smile on my face!! If you are looking to lease or buy a Ford make sure to stop in and see Allan he will take great care of you!! Thanks again guys you guys rock!!

Peter Davis

I originally had an issues with scheduling a repair for my wheel, and finding out if the warranty I purchased through All American Ford when I bought my SUV would cove the damage. But Daniel the service manager took care of this issue quickly and professionally. Once I took my vehicle into the service department, Rob was great! He negotiated with the warranty company for me to get the damaged rim replaced instead of repaired! This gave my family and I peace of mind while taking a 1000 mile round trip drive just days later. I would recommend All American Ford to anyone. We shopped many other dealerships prior to buying with All American Paramus. They by far gave us the best customer service and buying experience in the area. Thank you!

Hayley Schneider

My car was due for a routine service. Dropping my car off the night before (after hours) was quick and easy. The form and a PEN was waiting available for customers. I left a note about my back tire. Sean called the next morning to let me know that there was a nail hole in my tire. He gave me an estimate for the repair. He called me soon after to let me know my car was ready. I was greeted with a smile at the service desk. The cost actually ended up being slightly less. I went outside and was greeted by the valet. She quickly retrieved my car and I was on my way. The staff was friendly, curteous and quick.

Jessica Milligan

I had a great experience at All American Ford! they treated us like family and adored my son and not to mention spoiled him rotten! i love my new truck, it is the truck of my dreams and what i needed for my family. we almost couldn't afford it but they helped us out in looking for every possible rebate so that i could walk away with this truck. I will definitely be going back and purchasing my next vehicle here and i would recommend anyone who needs one to go here as well!

Terry Shine

Excellent service and friendly staff

Debby M

Good service but wait was a bit too long this time.

Rella Gevertzman

Nick Pezzuti was very helpful throughout the buying process! He helped find my dad an SUV that was within his budget and a car fitting to replace his beloved Chevy Blazer which he had forever. Nick is a very patient and caring sales representative and I would definitely recommend him to a friend!

Robert Ciringione

Great overall experience buying my fusion here. I worked with Allan Paulson and he truly did make it an easy and enjoyable experience. I had previously looked at other car dealerships and was discouraged by their attitude towards my family and I. Working with Allan that was not the case, I truly believe he is an honest and caring sales man who really is looking out for the best interest of his customers. I would highly recommend using Allan Paulson if you are shopping with ford.

William Kittinger

Thank you all American Ford I had a great experience my Sales Rep Danny Rehan he was very helpful and always went the extra mile to make sure I was taking care of I would definitely recommend all American Ford for there great customer service an a good deal on a new Ford

Jacqueline Buca

Dear All American Ford, This is to express my sincere thanks and appreciation to Alex for his excellent service to me. Alex was very patient and listened to all of my needs in choosing the right car for my lifestyle. He was immediately available to help me and spent a lot of time with me. He is extremely knowledgeable, professional and friendly, which made it a very enjoyable experience for me. Based on my experience I would definitely recommend him to my friends and family! All American Ford is extremely lucky to have Alex and I wish him the best of luck! Best Regards, Jacqueline

Glenn Zes

From Danny M to GM joe. Everyone was aces. Danny has gone above and beyond following up and providing assistance even after the car was purchased. Bought a Ford Edge.

Anna Pretrus

I love ford! i got my little truck for my business there, they have a good service, Erick was GREAT. But they also take to long to fill up the documents with the manager.

Lisa Long

My service there took much longer than I feel it should. At my last service they literally forgot about me. In their defense they did make it right with a complimentary service next time.

Thomas Schaefer

Mayo did a great job. He was informative, thorough and held a car for me for two weeks while I was away on vacation to ensure I'd have time to consider and make the purchase.

Marcela Calle

I would have given 5 stars but the only negative thing to say about their service is the cars never comes out clean. Once your car goes in for service you expect to come out clean meaning washed, not necessarily vacuumed and cleaned inside but at least the outside washed and dried. But at ford I guess they dont do it. There was even one time the inside of my car which is light color to be returned to me full of black and oil stains. I was not happy at all...... besides that I have no other complaints.

Kathleen Russenberger

Curtis was fantastic. Great Service.

Bettina Lindquist

Good service and curtious employees.

Robert Elder

Was seen right away with my appointment. Fast friendly courteous service advisors

paul leunes

Great place great staff Go see Marc Cohen the sales manager he is the best

Lloyd DeNicolo

Great service! Been buying Fords at All American for years and years and never let down with purchase or service.

William Feola

Purchased my 2019 Mustang GT from All American in Paramus on Saturday, April 6th. Overall the experience was outstanding. My salesperson, Curtis Villareal was amazingly helpful and a consummate professional. If you are in the market for a Ford, I would recommend Curtis and All American highly. Curtis will personally do whatever he can to make your experience a positive one. In my experience, the finance office is a disaster. I had the same finance employee handling my transaction during my last 2 vehicle purchases from All American. Both times, I ran into issue after issue; which almost resulted in me walking away from this deal. To be fair, my case wasn't the easiest for a finance professional to handle. But, it shouldn't ever reach the point of ridiculous, which this transaction did on multiple occasions. I have to offer a note of thanks to Manager Joe Fisher for his help. Without his intervention I would have almost certainly would not have been able to finalize the deal that I agreed to the day before. Prep work and delivery were spot on, as always. Great dealership; recommend them highly. It's why I bought a dozen cars from them over the years.

Don Bosco Park

All the workers were prompt, kind, and courteous. I am very satisfied with the crew and the services rendered. Thank you.

Yonghwan Yi

Easy, pleasant, prompt, in and out for oil change! Good job, All American Ford in Paramus!

fd nyc

This location is sucks. Don’t go there and buy anything. They don’t know what to do. Communication is ridiculous. I went there 3 times to pick up my plates. Even they told me that you plate will be ready each time. They even didn’t bothered to call me or text me that it is not ready. They care you until they sell something to you. That s it.

Amil Paul

I brought a Ford Focus ST from All American earlier this year. During my interaction with the sales representative I specifically asked whether the car had All Season Tires. His reply was it does. During the past snow storm, I found it wasn't. Apparently the All Season option was 30 dollars extra. Instead of the $30 I just paid $650 for new All Season Tires. Prior to replacing the tires I called sales representative, he said he will calling me back and let me know what he can do. So far no response. I was planning on buying a Explorer early 2019, now it will not be from All American.

Caren Davis

Friendly, helpful staff. Timely service. Nice waiting room with WiFi, coffee, bagels, TV.

Grass door

Love Ford. They gave me their best service and they genuinely care. I could tell they weren’t trying to scheme me or run my pockets. They helped me a lot to get my car which i appreciate so much! They make sure you’re taken care of. The car is very nice quality as well. I only got approved for one type of car but it is now so perfect to me. The A/C works, only 30k miles, clean, no damage to the seats or anything else. I fell in love with it, and the business.

RICHFO100 .

I TOOK MY TRUCK TO FORD AND THEY FIX MY TRUCK RUN GREAT ROBERT BEIRACH MADE SURE IT RUN RIGHT I AM SO HAPPY RUN LIKE NEW NOW THANK YOU ROBERT BEIRACH. NEVER FORGET IT GREAT PLACE TO YOUR TRUCK OR CAR FOR REPAIR THEY DO IT RIGHT. SERVICE ADVISOR THE BEST GUY FORD GOT..

Daniel Arasin

Attention all veterans! All American Ford truly cares about veterans. They show this by not only their words but actions as well. My sales rep was Curtis Villarreal who he himself is a veteran (Army Ranger!). I was blown away by his knowledge of the vehicle from material composition to mechanics that helped make the buying of the F150 and trim level simple. He is a man that has taken his mission/job seriously. All American continues to follow up and to make sure that I am a happy customer. I hope this review proves so.

Fred Matta

Not my best buying experience, I purchased a used car from All American and was told it had been checked over and ready to go. Well the one front tire was 5lbs lower than the other, the old oil change sticker on the windshield was still there, and the rear cargo cover (which was listed on the window sticker) was not with the car. Although I can't confirm this but a week later I noticed a chip in the front windshield, my guess would be that it was there. The only reason for the 2 stars is the price was good for the car I bought but I would not go back or recommend them.

MARGHERITE FAIELLO

This was the second service visit, wherein I informed the Service Advisor that the liftgate on my 2011 Escape would not open. Back in February, I was told it was due to the cold weather and froze. Fast forward to this appointment, and NOW I was told it was due to the heat. I requested a technician look at it, but I was informed they were too busy and most likely would not know how to repair it. A couple of days later, I took my vehicle to a local garage and it was repaired. Appointments mean absolutely nothing at this dealership as the wait times are very long, even for regular maintenance. I have had numerous issues dealing with this dealership, but not being able to access the back of the Escape due to the weather was absurd. I had to give one star, otherwise I could not post. All American Ford should have no stars.

Sikh sahab

This was the smoothest car purchase I ever made. Danny Rehan made the process so simple and easy, from texting me about the car giving up updates to where the car was and even coming up with pricing without even seeing me made me feel like I was a valuable customer. And everyone was putting in the time to make me feel special in the place. They are professional and they def do know how to do their job and I would recommend anyone purchasing there first vehical because the salesman here will help you choose the right one for you. Thank you

Wendy Coughlin

I love all American ford they are efficient pleasant. Quick. And friendly. Would recommend to anyone especially Boris and Tom. Great guys ❤️❤️❤️

Tia Doe

I had a wonderful experience at All American Ford Paramus. They made it an easy and friendly experience. I worked with Alex K. and Dan L. who were both very helpful and courteous, as were all of the other staff. Neither applied any pressure and both were transparent throughout the whole process. They were patient as I worked my way through a series of questions to understand the pricing breakdown and best financing option for me. It made all the difference in how I felt about the sales process and Paramus Ford. I have no doubts I will return when it comes time to purchase my next vehicle.

Larry Tucker

No pressure....100% pleasure. JJ is the best!

Chuck Goon

Had a problem with my 2007 front direction signals, and had the airbag recall service at All American Ford in Paramus. The services were completed in a reasonable amount of time. For the front direction signal issue I had, the issue was diagnosed, and repaired and now is working as expected. I had my Ford cars serviced at All American Ford in Paramus many times, and the work were performed as expected.

Michael Carrasquilla

I am delighted to write my feedback. This dealership made my experience so quick and easy and were very helpful. Best car buying experience I've ever had, hands down. David Campos, the salesperson who greeted me, was courteous, professional, and easy to talk to. David Campos is A W E S O M E! Highly recommend him and All American Ford of Paramus.

Dilip Rambaran

David C. Was excellent in helping me out with the car I wanted. He never pressured me to buy anything. I got multiple options from him and the whole process was just fun. As for the company I think they offer the best prices in Bergen county. Great company. 5 whole stars .

Mike Assainte

I received a text during my service appointment while in the waiting room. A link brought me to a video of my vehicle’s condition. This video was narrated by my vehicle’s technician. It showed the tire tread depth, brake pad thickness, air filter and cabin filter conditions. It’s nice to be able to see what you’re paying for.

Fred Pahlck

Had a nine thirty appointment for the "works ",which is an oil change and tire rotation. Kept me there for two and a half hours. So much for honoring the appointment time. The best is, no apologies.

Gerardo Moreira

Had a great experience, got a great deal on my new 2018 Ford Escape. If you want to meet the best sales rep talk to DAVID CAMPOS. He will take care of you.

Leah Pollick

Great experience servicing my Ford Explorer- quick and efficient service. Car drove very smoothly after being treated at All American, and was overall extremely satisfied with my experience there. Check them out!

Bob Griger

They hounded me for 4 days via phone calls and e-mails to make appointment to come in. I finally did and it was like I just walked off the street. I was using Costco buying plan so I had filled out an extensive survey. I was given a list of at least 5 people I was supposed to talk to, not one was there. The gentleman they a signed me to had no clue what I wanted but was very insistent about talking finances before I even looked at a vehicle. I supposed to have been shown a Costco buying discount sheet showing the rebates and savings I was entitled to, never saw it. After 2 hours of squeezing around the lot trying look at what they had, I was not even offered a test drive. It was all very frustrating.

megapot KH

Great staff attitude from the greeting to purchase. Danny rehan and all the staffs was very nice. Danny rehan help me for beat the best deal. Thanks

Jennifer Phillips

Monday, April 8, Danny Rehan provided me, and my friend, with excellent customer service in navigating all the details of a lease in getting the fantastic 2019 Ecosport. Danny patiently answered all my questions and explained aspects of leasing a car that I wasn’t familiar with. Though a lengthy process, he took care of the details and after I’d purchased my vehicle and went back in a couple of days later, he helped me with some of the Ecosport’s features. If you’re in the market to lease a car, Danny Rehan, and the team at All American Ford, is the place to go! The atmosphere is positive and everyone I came in contact with was happy to make my experience outstanding!

Anela Muminovic

Exceptional service and customer service! My service advisor was quick and very informative. All American Ford of Paramus NJ is the best!

James Galea

My favorite dealer in Paramus area . Everyone is always honest and trying to help you . I like this place because they don't waste your time . Never felt myself nervous with this dealer and I always get as low price as it possible! Thank you Nick that you helped me to get my vehicle .

Janey Pulzello

Leasing my first car here was a wonderful experience! Allan was extremely helpful and I love my new car!

Lori Russo

Everything went very smoothly. Love my new car!

Brenna Gentile

Sold me a lemon and gave me a hard time when I asked them to fix it. EVERY. TIME.

Jim Hunt

Everything was excellent and went smoothly!! Thanks Rob!

Susan Casey

If you are looking for a knowlegable and reliable sales consultant David Campos is your man. David will definitely make sure you get what you want and you will leave a happy customer.

Betty E

Jeanette, who works in the service dept. is excellent.

Danny Lee

Danny Rehan. Call him now. Not your stereotypical salesman. He is Client Advisor. Took so much time to show me everything I wanted to see, never pressured, never complained, never frustrated. Just genuinely cared about my family and our happiness in the right vehicle. CALL HIM NOW!!!

Jesus Gay

Picked up a 2019 Ranger and I love it. Ford hit it out of the park with this truck. And the folks at All American were the best. My salesman Brendan was great. The whole sales and financing team was helpful and they were no pressure, which is big! I would definitely buy another vehicle from All American.

J Val

Returned a leased vehicle here and explained I had not yet arranged for the inspection yet. I was told that if I was leasing another vehicle or purchasing another vehicle from Ford, that I didn’t need to worry about the inspection because Ford recognizes the value of a returning customer more than the wear and tear on a vehicle. The vehicle was in great shape, so I took the comment for face value. My mistake. Two weeks after purchasing a new Ford Edge, including an extended warranty, I received a bill from the finance company stating the returned lease vehicle needs $354 for minor paint chip repairs on the hood and front bumper. . I called and explained that I purchased a vehicle and should not have any charges on the lease. Finance company said they would lower the charges by $300 if I paid $54, like they were doing my a favor. My view is I owe zero but now need to pay $54. I called my salesman Who said to bring the $54 invoice in to the dealership to get it addressed, but why do we need to play these games? I had to pay $54 to have the charge reduced. Ford can waive $300 but not $354 after I just spent thousands? I’m out my $54. All Americans Ford just lost a customer over $54. I’m taking my business elsewhere. Make it right All American Ford Paramus. Until then, I’m taking my business to Mahwah Ford..

Joseph E Brown Jr

Great place to shop for a new car. Danny took good care if us.

Geof Wolfer

Over the last four years I've brought two Edges, an F150, a Mustang and two Explorers to All American for service. Half of those were work vehicles on a fleet account. For the last three years I've only ever dealt with Rob in the service department. All American has been consistently fair, competent and has often gone above and beyond what I would have expected. In my experience, if you're looking for a dealer that'll take good care of you, drive the extra 1.8 miles south on Rt. 17.

Berti Skenderasi

Julian and the rest of team here is top notch ! Service team is even more awesome ! Keep up the great work guys, you rock !

Caridad Rivera

Big thanks to Danny Rehan at All American Ford in Paramus. He was very professional, polite.I will recommend him to anyone looking for a new car! He is an amazing sales person. Definitely 5 stars!!!

Paul Dotti

Rob in service was very helpful in getting me a loaner car at the last minute when they could not get my car repaired on time. The service department was very helpful from the time I dropped my car off until the time I picked it up.

Linda Mendoza

excellent customer service. Everything that we spoke about was done and in a timely fashion.

Michael Redfern

Straight forward easy process. Jim Farrington was great to work with.

Linda H

If I can give this company no stars I will, this company is very unorganized and they do not care about there customers. Services sucks started off with Tim not getting back to us repeatedly emailing him and no response. After he got fired no one dared to follow up with me nor have his emails forwarded. I had to continue to keep calling, and their service department is clueless they don't know what they are doing. I have been waiting to get a copy of my vehicle for 3-4 months and still trying to. When Tim lied and said the keys were on order and it never was. This company is a joke I wouldn't recommend anyone to go there. And they also had to nerve to not book me before earlier call when I was waiting this whole time for a key. This is the worse company anyone can go to stay out !!!

Raymond Velardo

Excellent service and very courteous in every way. The minute you enter the building to the time you exit. Professional all the way. Highly recommended.

Asif Jaleel

I bought a used vehicle with them recently through #TrueCar , salesman Tadjh assisted me with a good offer and detailed explanation about any additional costs with out having a big surprise. Overall I’m very satisfied with my purchase but Trade-in was not that good price value. 4 Star because, I’m missing some information on explaining about the Vehicle features and its technology since I couldn’t find a owners manuals to read. So, I have requested one. I hope I will receive the owners manuals by mail. It’s a Great place with great people !

D J

I admit I dreaded the whole process from test driving a car to financing. When I walked in for a test drive appointment for the Edge, I met with Sales Consultant David Campos. After factfinding what I was looking for, I test drived an Edge Titanium. I expected a pushy sales consultant and I have to admit David was the complete opposite. He was friendly, respectful, professional and very very easy going. He is the real deal! I had no plans to buy or lease a car that day, I just wanted was prices to shop and compare. Not only did the Edge won me over but so did David! He gave me all $$$ breakdown for buying, leasing with different options for my trade in and I felt empowered to make a sound deal. We were negotiating a lease price for the Edge Titanium, but David was able to get me a better deal! He couldnt contain how happy he was that he had a beaming smile and his eyes were twinkling!!! He negotiated an Edge ST with all the bells and whistles for the same lease price as the Titanium. Now that's what I call a deal! I absolutely LOVE LOVE the Edge ST- It drives like a dream! I highly recommend Paramus Ford, and David Campos.

Paul ADAMO

I waited 2 weeks for an appointment dropped off my car for recalls it took them a day and a half to look at my truck. I had to stop in to find out what's going on. They said it's going to take longer because they didn't get started yet I ask them for a loaner car they told me they could give me the number for a rental place.

Sean Pena

Worked with Danny Rehan at All American Ford in Paramus, he was very knowledgeable and very helpful with the lease of my wife’s new Explorer. This is our third card with All American Ford, they are very easy to work with and always provide us with a great customer experience.

David Knudsen

I leased a new Ford Edge ST and I am really happy with it. It is a beautiful car, comfortable to drive, enough power to move and the sound system from B&O is fantastic. My salesman was Mayovanet and he was so pleasant to work with. He was patient, helpful and so friendly. He got me the price I was willing to pay and I will definitely do business with him again. Ask for Mayo when you are looking for a new car!

Russell Crosby

I have bought a number of vehicles from this dealership and have always been happy. I called today with questions about my tow hitch on my truck and spoke with Boris and after explaining what I was looking for instead of just taking my information and giving me a bogus answer to get me off the phone as you might expect sometimes these days, he said he didn't have this information and handed my questions to a co-worker who did. I appreciate that very much. Curtis Villarreal, who helped me with the information was very helpful, and went above and beyond answering my questions. I know that he is a salesman and that he didn't need to answer my questions because I am not an immediate sale to him but it is this kind of friendly temperament and knowledgeable personality that really reflects well on the dealership. THANK YOU!

Rafael Velez

Very happy with their service

Sheryl Boltze

The salesman Brandon was superb. Excellent costumer care and service.

Jay King

Great staff attitude from the greeting to delivery for a 1st time service customer. I came with an appointment but due to volume, the oil change and open recalls took longer than expected. This was explained to me in a timely manner and with the shuttle service it became a non problem. Positive recognition to Ted, Emily, Reception, Fred, Ed & all in Service who did the quality work! Many thanks to all.

Ingrid Hidalgo

I had an excellent experience at All American Ford last week. I had to return my 2016 Fusion early because I was going to go over the miles on my lease by a very large amount. My sales rep was David Campos. He worked with me to get me out of my lease , and to lease another Fusion which I took home that same day. He was very professional and he understood my budget. I was very satisfied with the final numbers. I would definitely recommend David if you are planning to buy or lease a Ford. I felt very comfortable with him, and I did not feel pressured at all, which is important. The whole experience was stress free.

Gaurav Kumar

Good customer service, very customer interactive, video of my car audit showing parts needing repair/replacement was impressive. cheers to the team!!

Diana Pinto

All American ford tried to scam me when I left a deposit of $250.00 on a Ford F-150 on October 1. I decided to not get the vehicle since I received a better offer at the bay ridge ford. I asked for the refund and they said I needed to come to the store since it was a credit card. Waste time gas and money on tolls because they told me no. After never receiving it I called the manager Demous on February 9th told me he would look into it and get it fixed nothing. Kept calling him left voice mails as well as other managers never got a call back. Spoke to the manager Brian on February 25 told me he was sorry and would go make sure it wasn’t processed and would call me back in 5 minutes.... 5 hours passed he never called me, so I tried him. Didn’t answer my phone call or my voice mail. Don’t trust American ford with your money.

Kelly Williams-Derr

Great experience. Everyone was incredibly helpful. They met our needs and worked with us on pricing out the perfect vehicle. We love our new edge!

Arlene Iozia

Appointment was at my convenience. Service was prompt and vehicle was ready exactly at the time promised. Waiting room is comfortable with good amenities.

Mihail Tuzarovski

Big thanks to Danny Rehan at All American Ford in Paramus. He was very professional, polite and was able to get me into the best price out of 4 different Ford Dealerships. i highly reccomend him to anyone looking for a new car! He is an amazing sales person. Definitely 5 stars!! Will be coming back!

Drew Heighway

As soon as I walked inside the dealership I knew I was buying my new Ranger from them. From the manager who met me at the door, to the owner who stopped by to introduce himself, the confidence was overwhelming. It took all of 20 minutes with the sales team to agree on a deal which was far more aggressive versus the competition. My only regret is I didn’t buy my previous Ford from All American. Would I recommend friends and family to visit All American Ford? Well what do you think? 100%.

Mariana Castiglia

Very satisfied with our purchase at ALL AMERICAN FORD. Thanks to Danny Rehan, our sales consultant, we got a great deal. Highly recommend this place.

Robert G

Professional and very good service. I am happy I bought a truck there

All ford dealers Tri state ford

Mystery shop today got us right in and took care of our oil change and service

Carrie Palatucci

This past experience was an EXCELLENT one. Happy with the service I received.

John Ruben

Customer service was above and beyond what I expected. Extremely satisfied. Will definitely lease again. David C. and Joe F. were exceptional. Wish I could could give 6 stars.

Ana A

DANNY REHAN .. amazing very personable and a man of his word. Got me an amazing deal on a Ford Edge lease. So happy with new car! I reccomend DANNY REHAN to everyone I know go to ALL AMERICAN FORD!! Very good car buying experience

John Silva

I had a positive experience with them, which is not always the case with car dealers. We quickly came to terms and I left with the vehicle in an hour or so.

Wu Jerry

My issues are all resolved. Excellent job and service. -jwu-

Jacquelyn Carrillo

WORST DEALERSHIP! Only giving one star because that's the only way I could publish the review... definitely the WORST car buying experience of my life. I have never met a group of people so incompetent with such disregard for customers and their time. I sat side by side with the finance manager, sales manager and my saleswoman (who did little to nothing to actually sell me the car) doing the SAME SIMPLE MATH multiple times as they all continuously "came up with" the wrong number. Since WHEN does it take 3.5 hours to complete a deal when I have a check for the full amount of the car in my hands and they've had the vehicle on their lot for a week? In the 3.5 hours I sat there, not one person had the sense to A) let me LOOK at my vehicle (it was a lot swap, I hadn't yet seen it) or B) (since everyone made it extremely apparent that they were itching to go home) grab a wrench to remove my plates from my old car?? Then I'm asked to sign a form by the finance manager that states I have inspected my vehicle and I'm satisfied with it... I HAVEN'T EVEN BEEN OFFERED THE CHANCE TO SEE IT... the manager says it's just protocol... who the hell signs a legal document agreeing that they're satisfied with the car without even seeing it?! BIGGEST WASTE OF TIME EVER. Whenever my plates come in I'm not even so much as allowing them to switch them out, wouldn't put it past them to scratch the car in the process. Never ever ever will I return to this place.

Devinn Bua

We visited this dealership to browse and walked out with a new Ford EcoSport for my daughter. The salesman we worked with, Danny Rehan, was very professional and never made us feel pressured to buy. He was accommodating and very helpful. Everyone went out of their way to make us feel welcome. Danny did whatever he could to speed up the lengthy process involved in purchasing a vehicle. We inquired about additional vehicles for future purchases and he got back to us immediately with the information. Would definitely recommend visiting this dealership!

Lawrence Sawey

Working with Danny was a pleasure. He made upgrading into an F150 smooth and was very accommodating throughout the entire process.

Helen Froyan

My first time ever having a positive car dealership experience in quite some time. Everyone, including my sales associate Danny Rehan, was very professional and I was able to complete a lease in 2 hours which never happens. I'm very happy with both the dealership and my car.

HIllary Hansen

Fast, easy, great purchase!! We bought a car in a matter of a couple hours and drove it away right then!! They were knowledgeable, professional and very nice people. I highly recommend. We love the car!!

Michael Flusk

I changed my rating and review. I gave a great review when I first got my explorer however I purchased a certified preowned truck. Clearly they did not do the multi point certification the cooling system wasn’t working great when it was warm out (bought it in Sept.) but once it got cold truck would not warm up … only blew hot air when driving would blow cold when at a light … I did some research and the coolant was very low … added a Gallon 2-3 weeks problem started again. Turns out there is a leak in the system that another dealer has been looking for over the last 2 days. The computer system says a recall was completed but my paper work states they didn’t do it. I deal with BS all day long at work. I read the review of the service dept. here and they are not good and I will not be bringing my truck here. I found a dealer with a good reputation for both sales and service. The place is great! Hopefully they can sort my truck out for me and we can all move forward. Don’t buy or bring you vehicle here for service they don’t do it right. The only reason I gave 2 stars was that the salesman Julian was great and I do believe he gave great service and assistance.

Julio Bejarano

No complaints. Great dealership, they always take care of my car. Big shout out to Jeanette! Great service rep! Handled my issue Accordingly and precise. If you want an issue resolved and to follow through she is the go to. Idon't foresee me changing to another Ford dealership as long as shes there :) Big thanks to the mechanic who worked on my car as well, great job, car runs smooth !

Lisa M

Danny Rehan- young but very poised, professional, honest and open. A true gentleman! From walking into the dealership, to leaving with my husbands new truck, what an unforgettable experience. Danny made us feel comfortable during the entire process. Danny Rehan knows his numbers and product knowledge I haven’t gotten from visiting 4 other Ford dealerships. Going to reccommend all my family and friends to Danny Rehan and All American Ford!

Sabrina Rimer

Thank you David Campos for making this experience so stress free and easy for me. I got a great deal and really felt David listened and cared about our needs, and more than that - about our family's road safety. David was very pleasant to work with, very knowledgeable and helpful in every aspect of the deal. THANK YOU All American Ford for making sure your staff is so patient, even with customers with a million of questions and concerns... great working with you guys.

Paul Cohen

Typical highway car dealer. I thought we entered a new age, away from the caveman, to a more honest way of buying a car. Was looking for a used Mustang GT. They had two in stock. Special sticker price $19,995 which reflected a $4,000 savings. I asked for the best price and before you knew it that had scanned my driver's license and insisted I test drive the car before we sat down for negotiation. Drove the car. I felt they missed simple items during there inspection like brakes and clutch. Wasn't interested but again the same old game the manager had to come over..... Waiting waiting waiting. Offered a lower price that I can't even remember at this point. Here's the kicker the price of the car on their website was $15,489. Almost 5,000 less then the sticker. This dealer like most just waist people's time!!! It's all a game to them. When will these dealers evolve?

Christine R

Had a very great experience leasing my car! Danny Rehan was great and knows very extensive knowledge on every vehicle and every package you can get with it. Gave us a great deal without the hassle of going back and forth. Was very patient. See you in 3 years!

Russ A

Danny Rehan helped me find the exact truck I was looking for. Came from almost 5 hours away. He sent me all paperwork over emails, I came in, looked at the truck, signed over papers and left with my new truck! I highly recommend this dealership

Jayson Brown

I’ve recently purchased a ford st from All American Ford in Paramus,N.j. Our sales consultant was Tom Stass,and my wife and I we’re very happy to have him as our salesman.Tom was very helpful in our purchase of the vehicle we wanted.An experienced and knowledgeable person who has a lot of history and stories about All American Ford .Tom does not pressure you into things and he explains everything and answer any questions you may have,a valuable and special person to All American Ford,thanks to you Tom Stass and All American Ford .

Jamil Jerai

Very helpful staff and make my experience very easy going! Brandon R. Did whatever it took to get me in my new truck. Thank you again.

Gigi Mohamad, Ed.D

I came to make an appointment to change the oil, and the friendly staff offered to check if it was possible to do the same day. I was able to do it. It saved me a lot of time and effort. The attendant who met me outside was very helpful and courteous (I believe his name is Jabir). Every one I met was so helpful.

jo ro

I recently purchased my certified pre owned 2016 Mustang from this dealership, Curtis Villarreal was my sales consultant! Quick friendly and professional service, I highly recommend doing business with them at All American Ford in Paramus, shout out to TJ in finance as well, he is also a pro! Thanks to everyone who helped me get the vehicle I dreamed about!

Natalie Typa

I had an absolutely wonderful experience at All American Ford in Paramus, NJ. Good friendly service. Our service advisor, Julian was extremely helpful throughout the experience. He explained our company's vehicle service needs in order to keep it in the best possible condition to extend its lifespan. I will definitely recommend Julian to friends and family!

fernando castaneda

Monte Harris, he was very kind and he was calling me how the work in my car was progressing. Thank you

Amer Shaaban

Ford is Number 1 in my my book, and this dealership is also Number 1! From the sales people, to the service front desks, to the guys who greet you when you first pull into the service department- I love my new Ford Escape and this dealership; you can't go wrong with them! Don't buy foreign, buy Ford from All American Ford! 2018 NASCAR Champions and 2018 World Rally Champions.

Marcia Slowley

All staff was very professional and the wait tine was expected.i was very satisfied.

Jackie Frontera

This is a beautiful place with beautiful team . My got a lot of vehicles from this place. Everyone telling everything in front and being honest. Thanks Curtis and Nick

Christie Bozza

Excellent job, Jeannette really looked out for me, ensuring that I got the best price available, gave me a new set of wipers as my old pair didn't work right, explained in detail repairs needed, and the tech sent me a video detailing work needed. I could see the repairs that were needed!

Valerie S

I am starting a new job and needed a car in a hurry. I worked with Danny Rehan at All American in Paramus and it was a great experience. He helped me find what I needed, explained all the features and was very transparent with pricing and easy to work with. It was the total opposite of what you usually go through when buying a car. Financing process was quick and easy through Ford (0%) and we did everything over the phone. This morning I did a test drive, signed everything and he helped set up my apps/SYNC etc. I was out the door in just over an hour. Might be a record for a car transaction. I'd go back here in a heartbeat. Thanks Danny!

George Hamway

My experience here was pretty much perfect. I got great service, good conversation, and a smooth purchase. David Compose was my sales rep and I couldn’t be more pleased with his attentiveness to my needs. He was even so kind to buy me lunch. I will be back for my next ford.

Robert Reed

All American Ford Service in both Paramus and Hackensack locations are great all around! I only take my SUV to them and have owned now 3 Fords. The customer service is fantastic and the management goes way above the call of duty (Allen & Jim). Amenities, such as wifi/coffee/magazines/bagels/etc....make it a pleasant trip to drive into All American for Service! Would not go anywhere else to be honest. I totally urge people to get service from All American Ford!

Dominick

Very pleasant experience during my lease trade in. I want to thank both Veronica and Allan for taking the time to answer my questions and provide me with great service. I would be happy to do future business with them!

Thomas Phelan

Everyone at All American Ford are awesome! Jim Farrington sold us our Explorer. He is a straight shooter and good guy. Rob took great care of our truck repairs and handled all our concerns professionally and kindly. Jennifer was great, pleasant and extremely efficient! Thank you all, Tom n Kim