Reviews of Team Nissan Manchester NH (Car Concessionaire)

Beatrice Horrobin

Courteous and efficient service. Clean and comfortable waiting area.

Josh Loftin

Good atmosphere. Garrett took care of all of my needs and help put me in a new car with the flexibility to negotiate on pricing to meet my needs.

Stefanie Pesquera

I bought my 2013 Nissan Rogue used form a team Nissan back in 2016 and I still couldn’t be happier with the purchase. I hesitated at first to buy a used car but my credit wasn’t the best back then and I really wanted an SUV type car due to NH winters. It was in great condition and was well cared for with 27000 miles on it. Finance made it work so I could still have affordable payments and I’ve been going back for oil changes and maintenance ever since. I never feel uncomfortable or hustled into getting more done for my car when I bring it in for a simple oil change to the dealership. Every person I’ve talked to in repairs has been wonderful and straightforward, they try to use coupons when I didn’t have any because they know I’m a lifelong Nissan customer. Best dealership I’ve ever delt with.

Janie Shaklee

They listen well! Got just what I wanted.

Norm Selander-Carrier

When I dropped off the car, I mentioned to the technician that the pressure in the tires needed checking and that I kept getting the key low battery message. Neither of these issues seem to have been addressed. I am pleased with the detailing except that the side mirrors and windshield could have been cleaned more thoroughly.

Haru Ali Yu-ari

I came in interested in their leasing deal and to see their Nissan Rogue in general but felt like the sales rep judged me by just looking at me. Told me the deal(leasing a Nissan Rogue for $99 with down payment) was just tv ad and that it has in realistic conditions to meet and normal leasing is $280. I left and called in over to phone and another sales rep told me that the deal was going on without those extreme conditions. Horribly judged by my looks , completely discouraged from even taking a look at their cars and provided with inconsistent information.

Derwood Haskell

I took my leased vehicle in for routine courtesy Service for the first appointment Monday morning. The lady at the counter immediately greeted me and kept me informed of what would be done to the vehicle and how long it would take (70 minutes). The vehicle was returned and ready-to-go in 65 minutes.

Felicia Whitney

Very patient, pleasant and non pressure sales Team. Peter was great. He showed me a few options of the vehicle I was interested in. No pressure. Very accommodating. Showcased the differences in options and prices. The finance manager was great. We had to leave before signing papers due to a prior commitment and he was able to have the paperwork ready for us on Sunday. The signing process was quick and efficient! The showroom was spotless and decorated for Christmas. I was given a tour of the service area and where to go for oil changes etc.. I was given an iPad to select option I needed to review with my salesmen. Being an owner of 7 previous and being familiar with basic controls I only needed to review new options I wasn't sure of. Peter was very patient and showed me how everything worked and set up my bluetooth as well. I needed to pick up mats for the car on Tuesday and Peter stayed late to make sure the mats were placed in the car before he left for the day. He even checked my tire pressure. Thanks Peter!

Howard Simpson

A good experience when buying a car is usually a bad experience.

Yahya Nasser

I was not asked to write the following review; I am writing this based on my own real experience with Team Nissan. I would like to thank Ralph Fast the GM, Garret and Christian my sales consultants for a more than wonderful sales experience. Ralph came himself to meet me and help in the buying process, Christian presented the vehicle with great knowledge, Garret made it a smooth and pleasant experience. They even changed the roof rack that was scratched on my Rogue after I took delivery of the car because it was night time and I didn’t see it that night. I look forward to bring in my family and friends to this dealership; for great prices and friendly people.

Stephen Card

Great team and great customer service experience.

Joshua M

I got great service and a low price. My sales guy was real and down to earth and you don't see that much. Well done.

andrew chicklas

just wanted to say thanks to drew on Wednesday the12th for getting me in to my appointment right away on my 2018 Nissan rouge very professional and very polite and nice waiting room had everything you needed while i waited for my Nissan rouge keep up the great work drew and team Nissan sincerely Andrew Chicklas

Ronald Kurr

Service was completed in a timely manner and the staff very helpful.

Robbie Huggs

Always a pleasurable experience at Team Nissan. In and out in just over an hour. Knowledgeable staff and eager to meet your needs!

keri walker

Took my car in for an inspection sticker, and was very satisfied . Upon arrival I was greeted my the service tech. He told me my kids and I could wait in the waiting area and enjoy complementary coffee and hot chocolate. My car was promised to me in an hour, having the inspection and the free wash and vacuum ...we hung out, the kids played in the area they had for them while enjoying their drinks. My car was indeed finished in an hour, even got a deal on my new wipers! Jonathan was very pleasant and did just as he promised!

Jennifer Adams

Brought car in due to an airbag recall. Service was great! they were even done before they said and offered me a car if they weren't since I had an appointment scheduled. Very satisfied

Chris Benda

Very polite. Everything was done as promised.

Tracy Mccarthy

Josh was a great sales person

Donna McKay

A very smooth and quick buying process!

Amy Ogden

Kris was very professional, helpful, easy to work with, and friendly. He was able to answer any questions I had, and he made the process very smooth. This was my second time purchasing from Nissan through him, I would definitely recommend his services to a friend.

Eric Kneidel

Fantastic!!! They had me in and out no games. Congrats for building a great team!!

Lana Denaro

As always Team Nissan does not disappoint! Love my new lease. Thanks Sean

Dave Demers

Had a nice experience at Team Nissan. Eli Willette was knowledgeable, and patient, answering all our questions. We had a fairly good idea of what we were looking for, and Eli steered us in the right direction. While my wife would have preferred a different color, she is happy with the vehicle she got. Now we just have to figure out all the tech that came with the car!

Cheryl Spaulding

Always the best service, I look forward to working with Johnathan again next month for the next service appointment. He is the reason I continue to use Team Nissan.

Will Lee

Great experience at Team Nissan. This is my 4th vehicle purchased here. Peter was an excellent salesman and showed me everything I wanted to know about my Nissan Rogue! Highly recommended!

Keith Bernard

Our sale person Mike was top notch, went over everything to put us at ease and extended himself above and beyond. He also offered training sessions on any pert of the vehicle like radio pairing, Android auto, etc. Top shelf sales and service.

Tracy Bennett

Great place to buy a car.

Nicole L

Went for an oil change and tire rotation yesterday. The tire rotation was not performed. The tire pressure was still off as well. I was really disappointed that I waited an hour and half and only half of the service I was promised was performed. The service manager contacted me and resolved the tire issue. .. I thought I had. He reviewed the service via camera and concluded that the tire rotation and oil change were in fact completed. The tire sensors had not initially read the correct pressure and my assumption was that the job was not complete. I was completely wrong. Kevin, the service manager, was very kind and helpful in explaining the process and restoring credibility. I will return again!

John Marcinkevich

The Best Dealership, with the greatest service, and Best vehicles, both New and Pre Owned!

Aravind Nair

I leased a Nissan Rouge from this dealer. The staff is very helpful explaining the features of the vehicle, different pricing options etc. The sales person I worked with was B.J Thompson. He is awesome. I had some doubts regarding the installation of LP and contacted him. He replied to my messages even after hours. They did the NH state inspection and fixed the number plate for me. The service team is also very friendly.

Philip Oddo

Adam Long was outstanding to work with. Very nice easy transaction on a sale that was made to a family member. No pressure at all and he went over and explained many things we weren’t aware of. Overall this was a 5 star day all around. I highly recommend Adam long to anyone looking for a Nissan new or used.

Matthew DuVerger

I have all great things to say towards team Nissan. Their fast at getting your car through Service and they always let me know my recommendations for my vehicle that I use for work keeping up with Maintenance each month.

Dana Whipple

Great Service! Quick, Friendly, and Professional!

Kaitlyn Shelton

Great experience! Quick and everyone is very nice!

Andrew Smith

They sure drive a hard bargain but after a few days of speaking with the General Manager Ralph I was very pleased with how everything turned out. Josh was also a great sales rep. and handled all of our questions professionally and in a timely manner. Thanks for everything!

Juaneylin Nunez

The team members were absolutely amazing! From the moment I arrived I felt very well attended to. I was updated every step of the way and they explained everything they did to my car. Will definitely be returning again!

Tiffany Capozzi

Always a very Exelleng positive helpful experience I’ve been leasing with Team Nissan in Manchester New Hampshire since 2014. Peter and Dave were Awsome!

Nicole Kelley

The people that work there are very friendly and always so helpful! Ron in service department is always very helpful and friendly ! He goes above and beyond and I appreciate all the help he gives me .

Jenny Davis

I’ve been a loyal customer to Team Nissan for about over 5 years now and there hasn’t been one visit that I’ve been disappointed with. They’re management, salesman, and overall customer service have been great! They truly care about your wants and needs in a vehicle and do their best to try and find what you want. If you’re in the market for a vehicle or even require services on your car, go to Team Nissan in Manchester, NH! You won’t leave disappointed!

Kareema Prescott-James

The customer service was great! I felt Like all my wants and needs was listens to and met! Great job!!

Jon Knouse

Have a great salesperson Peter will be leading another car there again soon.

Joe Burke

Just purchased a new car from Team Nissan Manchester. Eli was a great person to work with and really trustworthy. He was a calming presence throughout the buying process. Happy with my new vehicle and the service over there.

Julie Hopkins

I bought my Nissan here this past summer and I have been nothing but impressed by the customer service Team Nissan has offered! I have gotten multiple oil changes and car maintenance. Each time, the techs take their time to explain to me what it is that they are doing with my car and they take the time to educate me about my vehicle. I just picked my car up this morning and I am very happy with my four new tires and new brakes!! Thank you Team Nissan.

Jessica Carlson

Rob was fantastic at helping my husband and I get the truck that we wanted. We had been communicating with Rob over several weeks about pricing and options that were available. He was able to get us the truck that we wanted at a price that worked for our Budget! From initial contact to the end at signing everyone was very professional and courteous. They really do care about what you need and what you want. They make you feel very comfortable with your purchase, and don't push you toward something you don't want. I wouldn't go anywhere else for my vehicle purchases!

Mallory Frizzell

Worked with Phil on the purchase of my ‘new to me’ Jeep Wrangler. Phil went above and beyond all expectations. Phil offers us beverages as soon as we entered the showroom, was attentive to my vehicle wants/ needs. I visited the dealership solely because they had a specific vehicle in stock I was interested in, if the scenario where to repeat itself I would be happy to work with Phil again! The dealership itself was clean and tidy, paperwork/finance and recon was also very positive and timely.

Rong Wu

The Desk clerk John is very helpful, Of course I will be back next time.

Theresa Poirier

Purchased a 2019 Rogue, the team here is friendly and incredibly honest! Go see Peter he will take really great care of you! I won't ever go to another dealer!

Shu Liang

I’ve leased many times with other dealerships and this was by far the fastest and most productive experience I’ve had. They are great.

Greg Dorfman

Being forced to choose team Nissan and my dealer (NV 2500) is not a bad thing here. The staff is great and has always treated me right. They answer question quickly and have never given me any issue about warranty claims. Comfortable waiting area though wifi is a bit flaky.

ROBERT MARCOUX

I have been doing business here many years and had many vehicles I bought there. They have always been excellent in both their expertise , knowledge and great service. The service department is honest and never tried to sell me something I did not need. Great place you will have a good experience, I'm going back real soon to get a new vehicle.

Mallorie Bissonnette

Where do I begin, I went in on a whim today not thinking that i would be leaving in a car... let along a brand new one. I was greeted at the door by Eli, told him what i was looking for and he immediately showed me the perfect small SUV. Now my credit is nowhere near perfect and i still owed a lot more then my current car was worth. I told them the amount I wanted to pay thinking would surely need a cosigner, well Jim Pitka is a finance guru, because he made it happen and got me in a brand new car the same day. They all were so nice, laid back, yet professional and all around an amazing team. They worked well together to make the sale. Team Nissan for the win!!!! Thanks guys

David Bailey

Tom Kliss is an excellent car salesman. He and all of Team Nissan in Manchester, NH are friendly, knowledgeable people who only want to sell you what you want and they don't try to push unnecessary stuff on you. The facility is very clean and neat, the people are friendly and courteous, and they even have good coffee! They have a huge inventory of vehicles and they have very fair prices. Working with Jim in Finance helped make this car buying experience the best ever, and we've bought twelve cars over the years, so we've got a lot to compare the Team experience with. Team tops them all!

David Ray

As usual, my experience was very professional. All work was completed on time and within the estimate quoted.

Sue Cataldo

My 2019 Rogue is unbelievable! I fit like a glove in that car! A nice quiet ride, with everything I could possibly want for bells & whistles...and then some! Peter was fantastic to work with, and I would recommend him to anyone looking for a car at Nissan! Thanks for a pleasant experience, Peter!

Joshua Walter

A smooth operation. Well-qualified service technicians who leave my vehicle sparkly clean at the end...

Gabriel Reyes

Bad customer service, when I bought the car they said it will take up to 30 days to receive my tag since I’m registering it in a different state. They Only gave me a tag that expires in 20 days, when I asked if I could receive another temporary one until my tags got here, Tommy told me he needed to call someone, because he couldn’t do that. He called that “someone” and told me it would be shipped on 12/24/18 and it will arrive overnight. It’s now 12/27/18 and no tag. I have a feeling that they never did that. WORST DEALERSHIP EVER!

Mike Ramshaw

Both the sales and service staff are friendly and knowledgeable. Our family has purchased five vehicles from Team Nissan and I would highly recommend stopping by for a visit!

Sean Gatchell

Very fast service with knowledgable peeps!

lynsey Wentworth

Easiest quickest car buying experience I have ever had. Everyone in sales and service have been great! Buy your next car from Leah!!!!

James Ahearn

Josh was fantastic best car buying experience I have ever had

Gary Webster

I'm 59 years old and have had many cars and many cars serviced and this place is top on my list

Widdleton

If you need to buy a car start and end here. My personal story is I ended up here after looking through multiple dealers for the car that fit my needs, credit, and budget. This team hit it out of the park by going above and beyond for my car buying experience. Everyone from my Sales Consultant Richard to the Business Manager Jim made purchasing my car the easiest decision of the summer for me. I have a new platinum standard for buying a vehicle and I hope anyone looking for a new car can have the standard that is here.

Theresa Gutowski

Just bought our new 2019 Nissan Rogue at Team Nissan, Manchester NH. I highly recommend doing business with them. We approached them thru social media and emails. There was never any pressure. Which was one of the reasons we chose to do business with them . When it came time to pick up our car. , we were greeted with a friendly wave and smile as we pulled in. Leah, Steve and Bob were very professional, and super nice to work with. We are very happy with our experience and are now the proud owners of a beautuful new Rogue. And we even got to meet the Owner. He shook our hand and thanked us. Thank you Team Nissan.

Alexander Greiner

After the friendly and helpful service I will never shop anywhere else. From the excellent no pressure sales team and the finance manager making the experience calming and fun. I get very anxious buying cars and the way they helped make the experience easy on me. I can’t thank them enough for how well they treat me.

hadrian cicero

Always excellent service!

John Seney

Friendly and fast. Nissan Leaf.

Stacey Symonds

They did everything right....very professional, courteous and was detailed to my specific needs....

Law

Honestly, I just had you them fix a recall on my Versa. I actually felt bad because I didn't buy it from them and they had to do it, no charge. Overall I thought they all were very professional, the place was clean, even the garage/repair dept. Top notch place by the looks of it. I'd actually look to these guys first if I consider buying another Nissan.

Ann-Marie M

Upon arriving at the service department at Team Nissan in Manchester, I was pleasantly greeted. The service manager (sorry I forgot his name) knew what I was looking for - oil change and a "bath" for my Rouge. I didn't need a ride home as my husband followed me there, but if I had needed a ride (as I have had to in the past), the service department is always willing to accommodate me.

Jodi Safford

Kudos to Matt for the excellent and cordial service provided during our visit to Team Nissan on 7/29/18. Purchasing a vehicle can be stressful and present many doubts and questions in ones mind. Matt quickly set our minds at ease. He demonstrated excellent knowledge and concern, and immediately gained our trust. We left the dealership happy with our purchase thanks to Matt. We wish to add that the reception shown by the entire staff was superb.

Dustin Coleman

My wife and I live in a very rural area and have gotten around with a FWD minivan for way too long. With the snow and muddy roads, we needed something with 4WD. We didn't need anything too fancy as we know our roads will be really rough on it. There were a couple of different options and the lowest priced vehicle was actually a better fit for our family. We didn't get any pressure to step up into something more expensive. There were a couple of minor cosmetic things wrong with the vehicle and was told two of them could be fixed and the others could not as they couldn't get the parts. We went through with the deal which was very easy. We signed all of the papers on Friday and were told they would fix and deliver the vehicle to us by Tuesday. We really needed it as there were bad storms and my wife and kids needed to be somewhere on Wednesday. True to his words, Matt delivered the vehicle to us on Tuesday. He had to wait until his girlfriend got off work so she could follow him and give a ride back. The storm hit hard on Tuesday and he still drove up to us. We are way back in the middle of nowhere and he still came. Once he delivered it, we saw he even fixed the one item that we were told they couldn't get a part for. He said he personally bought the part and had it installed. I am more than happy with the level of service. Over the last 3 years, I have bought 2 brand new NV3500 vans for my business from a different dealership just due to them being closer. From now on, I am doing all of my shopping there with Matt. They did great. Thank you to everyone involved.

Cynthia Comtois

Everything from our first contact with the internet sales person, to the floor sales person to the finance man was very quick and as painless as possible. Our desired vehicle was quickly located, negotiations were pressure free, contract work very efficient!

Tareq Haj taha najjar

These people are a bunch of scammers, they sent a mail offer and said I won a 1000$ next thing they stole my info and applied for credit without letting me know, DONT TRUST A DEALER THAT DOES SOMETHING LIKE THIS

Coretta Lee

Excellent service. Great team of folks.

Debbie St Hilaire

Stress free purchase with Ralph and Peter!!! I test drove my Rock Creek Pathfinder and had my eyes on this vehicle for a few months. When I was finally ready to purchase, these two guys made my purchase pretty seamless....

Kelley Fitzgerald

Nissan service team took great care of me. Upbeat and happy. I dropped my car off and they shuttled me to work in a flash. They had my car ready before Noon, washed and vacuumed, and picked me up at my office. Super easy with great results. Thanks, Nissan!

K Connor

Such wonderful service. They were quick and efficient. Didn't try to push us into anything, very honest. The guy who helped us was really funny and made our test drive extremely pleasant. Best experience I have had so far while car hunting. I only didn't go with the vehicle because I wasn't keen on how that particular car drove or felt.

Brian W

People and Services good a Team Nissan Manchester NH but the PRICES ARE A RIP-OFF $130 to diagnose as problem with my car. They wanted my to spend almost $1800 dollars to work on my vehicle. Wish I went to my local mechanic in the first place but he was busy at the time when I perceived this as an emergency. End result was $800 spent at my local mechanic savings about $1000 dollars. And I could have saved another $150+ by not going to a dealership in the first place for non-warranty work. Dealerships are ONLY good for warranty work!

Margo Karamanoogian

Nice experience. An appointment had been set up by Chelsea C., very professional and courteous. I arrived at the dealership where Matt Lambert assisted me in selecting my truck, a Frontier. Matt was laid back, not pushy, and effectively answered my questions while giving me guidance. Jim P. provided me with a good finance plan and maintenance package. Ron, in service, was very nice and prompt in setting up the installation of the extra features I purchased. Overall I had a very relaxed experience. Thank you everyone.

Paul Dickerson

Excellent service, thank you

David Paquette

Professional team! They delivered! Arriving with no appointment for maintenance service, the service advisors happily and sincerely greeted me, and stated no problem whatsoever. The mechanics are included in this TEAM, as they preformed quality workmanship as I could watch them in the garage while having a hot cup of coffee. They got me in and out in the time the service advisor told me for my next appointment across town! Thank you all!

Loly Mireles

I would like to share my pleasant experience at Team Nissan Manchester. Richard Pineiro made me feel comfortable and appreciated the entire time I worked with him to find the right vehicle for me. And even though I did not purchase a car through Team Nissan, if I am ever in the market for a car again, I would not hesitate going back to Richard as it was a great experience working with him.

Dennis Rivet

First service visit and it was over the top performance. I would highly recommend this Dealer loocation.

Ann Matheson

Jonathan was wonderful. Handled everything as discussed.

Don Nelson

Had a great experience was my first time purchasing a vehicle from a dealership aside of owning my vehicles outright, was interested in a 13 wrangler unlimited they had on the lot and the salesman was amazing, he helped me find the info i wanted on the vehicle, helped me find out payments and financing options tuned for veterans and found me an amazing rate and now am tge proud owner of a wrangler

Mariah Geiger

I felt like I was in good hands with Katrina and Jim at Nissan as I purchased my first car. They were honest and informative, and tried to help me make the right decision and get the best deal. Katrina made sure the car was in the best shape possible before I drove it off the lot. She was personable and professional at the same time. I know that I could go back there at any time if I had any problems or questions and they would take care of me!

Dane Benton

This review is for the service section and not the sales department. One of the better dealership service shops that I've had to deal with. They don't pressure to hard on the unnecessary upsells like other dealerships and the waiting room is clean with an assortment of concessions. Not the fastest but by no means slow, the prices are inflated over your local shop but not highway robbery. I usually like to support a local shop, but when dealing with dealership specific problems and cashing in complimentary oil changes, it is a solid choice

kerry k

What good are free inspections if you can't get them for 3 weeks and have to drive illegally? How long does an inspection on a brand-new lease take?

Victoria Gaffney

Everything was great and the young man that took care of me was the best I have ever had.

Ebenezer Edwards

My wife and I recently leased a car from Team Nissan in Manchester and we worked with Mike Galbo who was extremely pleasant to work with; very helpful and personable. Would highly recommend to anyone looking for a car to stop in at this dealership as we are both very happy with the service and the car we were provided :D

Kelley

I recently purchased a 2018 Nissan Murano from Team Nissan. The sales staff and Management was exceptional! Everyone I had the pleasure to work with made my car buying experience a smooth process and an enjoyable one. I would absolutely recommend this dealership to anyone looking to purchase or lease a car!

Heather Green

Waited for Shuttle service to my work for 30 mins. Had to let rep know i had free oil change on my account. Was pestered by large group of salespeople outside about getting a new vehicle when i was returning to pick up vehicle. My car wss not washed or vacuumed this time which had been a pleasant surprise on past visits that i had come to expect. Service is more expensive than my preferred mechanic and i may start taking it back there for service despote qualifying for free state inspections for the life of the vehicle.

Matt Shramek

Everyone very helpful and pleasant

Whitney Powers

Wonderful service and attention from start to finish

Marty Bowley

Just bought a Nissan Rouge love it. Salesman was Mo he was absolutely fantastic. Never been treated to well at any dealership. You can't go wrong here. Marty Bowley

KrisKillam .

Was greeted at my car before walking in the building which is a new and welcome experience. Attendant was able to get me my oil change I had been putting off by reminding me I still had freebies from buying the car at that location. Service was very quick, much quicker than in the past, especially for a same-day scheduling. I’ve had to wait almost two hours before just for a prescheduled oil change, so 1 hour for an inspection and an oil change was welcome. If changes have been made, they are definitely good changes.

Aleksandar Marjanovic

It was nice and easy to buy a car I wanted. Josh and Dave are very professional and never pushy. Always very responsive!

P Forge

Jim Pitka and Joshua O”Shea made the car buying experience the best I’ve ever had and I purchased many cars in my life. I could not be any happier with my experience. The above mentioned people as well as the rest of the staff were highly professional and had great sense of humor. I will never buy another vehicle from anyone or anywhere else. Pete F.

Audrey Todd

First time in all my years with this service department very unsatisfied!!! Person said he washed our car my husband noticed it was not washed. He complained and they said they would do it. After waiting it was still dirty! My husband came home very upset with the service.

Joel

I recently had my fiance's car serviced there for the first time and it was quick and easy. The waiting room is nice and bright with free drinks for waiting customers. It was a bit small but the location was close enough to other stores that if you didn't want to wait you would have things to do. The staff was professional and courteous.

Valerie

In the land of many dealerships in Manchester Team Nissan stands head and shoulders above the rest. Matt and Jim are an incredible team. They went above and beyond for us! Everyone we met there was terrific! If you want a great car, excellent customer service and a pleasant buying experience, drive past the other dealerships and go to Team Nissan!!

Bill Whitney

Recently went to Team Nissan to look at a Honda Element. Melissa was a great sales person and we truly enjoyed our time with her. The car was very clean and had clearly been thru the shop and was ready to be sold and delivered. We had visited other dealers and usually found that cars needed work, were not cleaned up, etc and were really not ready to be on the lot. We did buy the Element from Team Nissan and are very happy with it. We did have an issue on paperwork (mostly my fault) but Melissa smoothed us thru it. I expect to see the folks there for service on my Nissan Pathfinder. Update: Brought my 2015 Pathfinder in for regular Transmission service and possible wheel bearing. Had a nice conversation with the Ron, the Service Advisor, and left the car. Got a call from Ron telling me they had discovered a transmission problem and the trans was being replaced under warranty. Ron was great, shop was spotless, customer area was clean and comfortable and we were treated like old friends. Would highly recommend this dealership to anyone.

Jennifer Davis

If I could rate the service 1 star, I absolutely would. The dealership was unwilling to help me with turning in my lease due to an end of lease inspection not being done, however Nissan's website says the inspection can be done AFTER the turn in date. Dealerships should be upfront with this information when customers are leasing a vehicle. I will never even consider this dealership again.

Abby M

As usual, a great experience. My car was ready faster than expected and all regular services covered by warranty.

Megan Dessanti

All the people were very nice and willing to work with me to get me a new car within a weekend

donna

Friendly people clean place not too pushy

J George

Everyone was very nice. The waiting room is beautiful. Work done very quickly. Washing and vacuuming priceless. Judy

Barbara Weigel

Everyone I dealt with at Team Nissan, especially Shawn, was knowledgeable, helpful, and professional. Buying a vehicle can be a stressful and timely experience, but the Team at Nissan made it easy. I am very happy with my car and would definitely recommend Team Nissan.

Andrew Roper

Excellent service and very honest. I bought a certified used Nissan from a different dealership 3 weeks prior, and Team Nissan diagnosed the two issues I was having and suggested I call the original dealership about it to see if they would cover the fixes at no-charge to me. Team Nissan didn’t have to do that - they could have let me use the extended warranty and pay a $50 deductible, but they made sure to point out another option which was potentially better for me. Absolutely fantastic. I will be bringing my vehicle back here for all my future Nissan fixes and caring.

Jackie Bukkhegyi

I went in to test drive (only) a Rogue, immediately fell in love with it and purchased it that day. I had an amazing Sales Person; Tyler Dubois, who was new, but helped me immensely with any questions that I had, if he didn't know the answers he found out for me! He was fun, personable and very polite (he's got a great future ahead of him). My experience with their Finance Director, Jacob Clark, was fantastic as well, very smart man! Terrific people!! I thank them for their help - and for my new Rogue!!

Danielle C

Thank you Eli for taking the time to find just what I was looking for. Thank you for not being pushy. I love my new Rogue. I'll be back for my convertible soon!!

Joanne Demaso

I have always received the best service. Employees are great to deal with and keep you informed about your vehicle during your wait. Everyone is a pleasure to deal with.

Deserea Velez

Hi my name is Hector and I had to have some work done on my Nissan and John from service is awesome at his job and also the manager from service is awesome as well and everyone else was great

Denis Compagna

Very professional salesman Peter C. I love my new Nissan Rogue

Paul LaFerriere

I had purchased my 2014 Chevrolet Silverado truck from Team Nissan, Manchester, NH in 2017. My vehicle needed it's 60,000 service, with new tires, 4 wheel alignment, and Lube, oil, filter completed. I also received a/c recharge, brake fluid change, power steering change, and differential oil change as well. I worked with Johnathan Swall, and he was very professional and helped me identify the work needed to be completed on my truck. The price was reasonable. i am very satisfied with the performance of my vehicle. It took a little longer then expected. But understandable due to the work performed. I just wish they could do a transmission oil change as well. They are not equipped to do that. Very satisfied customer. Thank You Team Nissan and Johnathan.

Artie Boyden

The Staff at Team Nissan were very professional, fair and quick process to get you your new vehicle.

Michaella Flaherty

I highly recommend buying a car from these awesome guys! I just purchased my first car from them on Monday, and was so impressed with their service and dedication. I truly appreciate them making sure I understood each and every step and that I got a great deal. Dylan was extremely helpful from the first day I came into Team Nissan to get some ideas. I had no idea what I was really looking for in my price range and Dylan took the time to show me what my options were. When I came in to purchase my new Ford Focus, he went above and beyond and made sure that everything was ready to go before my arrival. My friend and her husband have previously bought cars from Team Nissan in Manchester as well and had nothing but good things to say. I would recommend this awesome team (especially Dylan) a million times over! Thank you so much! :)

Jr Linden

Always top notch service!

M

Gonna second Austin Wilhelm on the cash prize scam. It's a stupid way to get people in the door. Especially when I have a nice car that is probably much nicer than what the salesman drive. Only to be lectured that it's "old" and that I paid too much for it. It was also humorous that prices weren't listed on cars for reasons that are a lie... because the price was given eventually after 2 hours of dialogue between 3 people. Test driving a car with 2 people is weird and a 1st, couldn't even make it in the door without being bombarded by 2 salesman and was eventually offered a Sentra over my fully loaded Infiniti. What a joke. But at least I walked out with 5 bucks instead of the 2k that was advertised on their deceptive promo I suppose. The folks at Hulbert Toyota are much more professional and straightforward without 3rd rate salesman who deal in the art of bs. I'll be sticking with them for sales and maintenance. And I really hope I don't get the standard give us another try response that is copy and pasted from the damage control department. Because that would be lame as well.

Vanessa Motard

I really don't think that anything could have been done better. This is the fourth car I have leased/purchased thru Team Nissan NH and this may have been the best sales experience yet. I honestly was in a bit of a rush during the purchase and they totally accommodated, making it quick and easy. I may have purchased a more expensive car than I initially intended, but not because I was pressured to do so in the least. They just helped show me the way to what I really wanted. I loved my experience and I love my new car!!

Gretchen MacCormack

Peter was so helpful and knowledgeable with helping find me the perfect vehicle for my budget and driving style. Staff was kind and attentive, offering me and other shoppers drinks or anything we may need. I highly recommend Team Nissan!

Lynn Cross

Hassle free experience, would highly recommend Team Nissan in Manchester.

William Frament

Purchased a used car a few weeks ago. The salesman was great. Got the vehicle home and noticed a leak underneath. Emailed the sales manager who had the service department call me right away, took it back in and they fixed the issues at no cost.

joseph wallent

I can not think of anything that could have been done different during my purchase

Ulrika Ohlsson

Excellent service! Quick and easy. The seller was well informed, polite and correct. We got a showing of where to go when service is due, which we thought was VERY professional and helpful. We felt so taken care of and all information was clear and true!!

Michael Trupin

In looking for the best possible price, I consulted a number of New England Nissan dealers, and Team Nissan worked hard to provide me the information needed to make a decision. They were friendly and direct without being pushy, and very accommodating in arranging to have my car delivered and carefully handed over to me at my home in northern Vermont. I wouldn't hesitate to recommend them for a car purchase.

k migalski

Showed up to test drive a car, was told vehicle was in the shop and unable to drive or view, contacted a sales manager later and was told it's been ready for weeks, Wasted my time

Ron Santorella

These guys are very good! They are respectful, helpful, and very knowledgeable! If you need your Nissan checked out, serviced, or just have general questions, this is the place to go! Friendly staff, that will help you every step of the way!

Tom Boland

Our salesperson, Adam, was a pleasure to deal with. Very low key, which is how we like them. Transaction was very easy and stress free.

Debbie Crecco

I already responded to the survey last week.

Danielle Thompson

I had an awesome experience with Team Nissan. I am very happy with my purchase. The vehicle I was looking for was a pretty rare one and they had it! Very accommodating and quick too! Went above and beyond! Would definitely recommend and shop here again.

Linda Pawless

I've done business with Team for years and wouldn't think of going anywhere else. Ralph Fast and team are amazing and continue to make my experience an excellent one.

Kt Myu

Service the techs provide is great. It would be nice to get a loaner so I could get to work. I am a loyal customer and that would have been really helpful. I work an hour away so a ride to work is out of the question. I feel paying for a rental is a slight rip off. I am paying for my services.

Scott

I drive extra miles to have my scheduled service done here instead of a place closer to my home. I have been very satisfied with the service department from a previous purchase and that is why I decided to continue to give them my business even though I moved further away. I could drive 5 minutes to another place but I drive 30 minutes to make sure I GET GREAT SERVICE.

Austin Wilhelm

Extremely misleading advertising. No wonder the guy was so shady on the phone when I asked for details. I was led to believe we won a large cash prize, but of course I knew it was too good to be true. Just a deceptive way to generate leads. The salesman already knew we didn't actually win anything but strung us along anyway. I guess thanks for the 5 bucks. That helps offset the gas we wasted on the trip. This is why car salesperson is statistically one of the least trusted professions, right after members of Congress and lobbyists (Gallup, 2019).

Maria Plumpton

No pressure at all...very comfortable sales experience for me. Additionally, the Rogue is a great SUV!

patty adams mcgarry

We love our new car. Phil bent over backwards to make sure we got everything we wanted. There was no high pressure sales. He had a great sense of humor. Phil made sure to answer all our questions.

pamela boyle

I have no problem with the dealership. I will never buy another Nissan because of the constant harassment by phone , text and e-mail.

brynn bergeron

Super great service, Katrina is the best!

Al Pretti

Great team at team Nissan they go the extra mile.

Frank Milos

Pleased with the service that the Nissan team gave me; Made an appointment, dropped off the car, and picked it up on time, as promised

linda perkins

I had a great experience. I was treated with respect and was not pure pressured I love my new car

Jamie Scott

Any Nissan with a cvt transmission is JUNK!! 130k on my rouge and imma 60 year old and drive like one. Has had every service and the transmission goes. I contacted corporate as the only Nissan dealership in Manchester is privately owned. Both places refused to help me with any kind of discount or help that should be offered to someone who had bought there 4 previous vehicles from them. There should be a class action lawsuit filled against Nissan. They known how these transmission perform and are still placing them into there vehicles!?????

Courtney Cloughley

I came into Team Nissan with a lease that I was almost over my miles on and I wasn’t sure what to do. Katrina helped me through the process step by step, having me test drive a variety of cars and works and making sure that I knew what all my options were. I am beyond excited to be driving away in my new Nissan Kicks at a payment that I feel comfortable with. I would absolutely recommend Katrina to anyone looking for a new car!

anita field

Thomas Kliss was a pleasure to work with! He helped my husband and I find the perfect vehicle for our growing family. He along with Nick Croteau who we have worked with before he moved departments at Team Nissan were very engaged and friendly. They along with many of the people we met that day really made us feel positive once again about our decision to stay with Team Nissan yet again!!!

jason eriquezzo

Nothing. Everything was absolutely perfect

Vera Morozova

I came for my oil change appointment. Lea Stevenson, Customer Service Advisor, were so nice and helpful. Keep doing a great job and customers will come back!

Matt Haymer

Outstanding customer service and experience. Really appreciate being kept apprised of the service on my car, and the professionalism of the employees.

James Williams

So far, so good. Love the car, customer service was good, helpful and friendly. The financial personnel did what they could to get me the best possible rates and discounts. Happy with my purchase.

Shane McCusker

I knew what car I was looking for and the price. They had both. On top of that, BJ went above and beyond me, having some cosmetic work done before I was delivered the car to my house. I would highly recommend Team Nissan and salesman BJ to anyone else in the market for a new or used vehicle.

Sunny Vibes Msp

Bought a car here this past Saturday... Not only were they helpful.. But had me in my new car the same day I went in... Also got me a super low interest rate with no money down!! I would recommend Eli as your sales guy... He's down to earth.. Super professional.. Not pushy or aggressive and made my experience fantastic!!!

Mike Sarro

Excellent communication and top notch treatment. They go out of their way to make the service experience a joy.

Sakibul Islam

The salesman that I worked with during the purchase of my car is one of the best salesman ever. His name is Matt Miller and his customer service was great, and his support was excellent during the purchasing process. Because of his service, I will give it a 5 star. He will try to understand all your requirements and will try to give you the best deal possible. I bought a Honda Civic from them, and it took them a bit of time to deliver the car to me. Matt not only made arrangements for a rental car for me during that time, but he also made sure I did not have to go to the dealership to receive my car. He made arrangements to deliver the car to my house. I will definitely recommend him to anyone who wants to go there and buy a car. Matt will make sure you get the best service possible. I will contact him again if I ever decide to buy a new car.

Karesse Figueroa

Mo Alsharif is a breath of fresh air . He is very knowledgeable, he listens, and does not hound you like other CAR SALESMEN. I enjoy going to visit the showroom when work is being done on our vehicles just to say Hi and see how he is. He reciprocates to my daughter's, husband and Myself. We have been a loyal Team Nissan Customer for 8 years and because of Mo, We will continue our loyalty. If you need someone who will listen and put you in a vehicle you need, I recommend you visit Team Nissan and ask for Mo.

Sarah Walazek

2019 Nissan Leaf is what I regretfully purchased. All of the features I asked about the vehicle, they LIED to me. They LIED about the electric range, free charging, charge times, and the car is not NEW! I went to them with specific questions about the car and they straight out lied to me about what mattered the most to me in making my decision for the car purchase. I asked what the electric mile range was because I have a 50 mile each way commute. My salesperson Peter Gaouette and the Sales Manager Robert Miller told me multiple times the car does 150-200 miles easy, in fact they have seen customers do over 200 miles. They said the car has FREE Unlimited Charging for 2 years at ANY station. He told me to activate the card at home. The VIN came up as invalid because it was previously registered. I contacted the card company and they said it would take 4 days to fix and I had to use an app to pay. I went to work the next day and barely made it. From the dealership to my home is 31 miles, from home to work is 48 miles. The car was at 12% remaining battery when I got to work. That is only 79 miles! Not even close to the 150-200+ range they promised me! Also the free charge for 2 year card is only free at certain charge stations, most of which are not in my area! They told me ALL CHARGING Stations were FREE. EZ-Charge card says "No Charge to Charge is a program offered by Nissan that provides new LEAF buyers or lessees with 30 minutes of free charging on PARTICIPATING DC Fast Chargers and 60 minutes of free charging on PARTICIPATING Level 2 Stations for 2 years from their time of purchase. Not all charging stations operated by participating charging networks are part of NO Charge to Charge." I got home after work barely on my 3 hour charge. I did not have enough to get back to work the next day! So I pulled out the wall outlet plug to charge it at home in any 110v outlet (which is not what I wanted to do, only for emergency). The plug tripped the breaker multiple times. I tried 2 separate circuits. I read the paper inside the cord bag and it said YOU NEED A DESIGNATED OUTLET that is on its OWN 20amp breaker to charge. I missed work the next day! I barely made it to a quick charge station that was NOT part of the free program! It took an hour+ to charge and it was 8$. Charging 1x per day, that will cost me 220$ a month! Everything they told me was LIES! I would have NEVER purchased this car knowing all this! I told them I wanted to return the car on 12/30/18 and they said they will not take it back. They said if I brought it there, they would tow it on my own expense. I called Nissan corporate and they cannot help because it is privately owned dealership, but they saw the car was registered before so it is not NEW. Robert Miller started yelling at me on one phone conversation and apologized for his “stern tone”. He offered to "replace the breaker in my panel so I could charge the car" and I told him that is not solving the issues of why I purchased the car and just want to return it. They have the car at the moment and checked the battery but said it was fine and does 120 miles. They did not even offer me a rental car, I have missed multiple days at work, and I am so scared to go back now! I JUST WANT TO RETURN THIS CAR!! This is the WORST dealership experience I have EVER had! Over the years I have been a Subaru and Hyundai Customer and the customer service was top notch! This Nissan dealership is a bunch of scam con-artists just trying to take your money and run! I have contacted BBB, NH Consumer Affairs, Nissan Corporate, Channel 7 News, Channel 9 news, and am waiting for what to do next from my attorney. DO NOT GO TO THIS DEALERSHIP!

Jessica Hart

In and out quickly, and had a very knowledgeable and helpful sales rep.

Carol Sylvestre

Took 2 hours to get my car inspected and I had an appointment!