Reviews of Port City Nissan (Car Concessionaire)

Dan Lagasse

I went here this week after looking online at a few of their vehicles. Their website is a complete scam, it shows the cars for thousands of dollars less and then at the bottom of the page explains thats the price if you put the missing $2,000 from the actual price down at signing. When I tried to explain my frustration to the worker he didn't even acknowledge that I the customer was upset and insisted I go for a test drive. I get their job is to make sales but you do not need to be rude in order to do it. Customer Service isn't a thing here, its more like Greedy Employee Service. Needless to say I will never be going back to this bunco of a business.

charles cho

Great awesome experience throughout !

Barbara Brown

The customer waiting area has comfortable seating, wifi hookups, television, complimentary hot and cold beverages and snacks. If there's an issue with your vehicle, a service representative will let you. A service representative will come to get you when your vehicle is ready. I always have a pleasant experience while waiting for my car.

Donna Whitten

Just bought an Equinox from Port City Nissan!! I can't express how great the experience was. My salesperson, Ghanem Sibai, was great. I live in Portland, Maine and had to ask a lot of questions to which Ghanem answered quickly and accurately. He even sent a driver to pick me up the day I picked up the vehicle so I wouldn't inconvenience family or friends for a ride down there. The paperwork side was ready to go when I got there and Chris Nash was organized and efficient! I will definitely purchase from them in the future!!

Russell EatonSR

Great service bought last 3 vehicles there

Erik Gonzalez

Great dealership family run and honored the price they quoted me in email. would recommend to all my friends and family.

tami maybury

Great dealership. Offering the best price. Everyone very helpful. good experience.

Nathan Fenderson

Online service was top notch !! answered all my questions then set up a meeting to go over what i wanted and didn't want with a sales person.

Macrock4 .

After checking prices and inventory online,Port City Nissan had 3 trucks that met my criteria except for color. I emailed them and was told no problem in getting my Bright Silver version with the value truck package. They found the only one in NH and had it ready and waiting a few days later. All the staff I met were helpful and pleasant. There was no high pressure, pushy sales people. They were willing to quote their lowest price via phone or email. They gave me a great trade-in allowance as well. Kevin Civiello was my salesman and did a great job! Alex did a great job online answering all my questions in a timely manner!

George Sango

A no bs experience, great people

Joshua Cardinal

The process was long but smooth. I was able to try out several different vehicles and eventually found one in my range with all of the options that I wanted. They were all very friendly and professional and at no point did I feel like I was being pushed. They took their time and made another satisfied customer. I would highly recommend them to anybody.

Don’t watch Our channel

Always friendly, not pushy, and willing to work with us.

Sue H

Usually I have to wait an unbelievably long time to get an oil change. This particular visit was done very quickly and very pleasantly. In the past some of the people have been a bit Gruff and sometimes I think they try to overcharge you. I would also have had to go and get a second opinion before I had things done . This time was not the case. I don't know if they're Under New Management or not but it certainly was better then previous visits. I would still keep a watchful eye. This time they were okay.

Roger Eaton

The salesman Noah was super helpful. He met our personal needs as well as helping us to acquire another vehicle and our personal needs. We tried one vehicle and found it not to be within out budget and he found another very similar one within our means. The manager wad equally helpful as well. When we were all done they gave us a loaner vehicle until ours was ready. ( this was a Saturday and we picked ours up on Tuesday. Definitely would recommend others to check them!

Laura Lubanski

This was the first time buying from a dealership so i wasn't quite sure what to expect. Justin did a wonderful job with explaining my lease options, answering my questions and making sure I got the best deal on my Rogue. Very happy with the experience!

Cathy Hutchinson

100% satisfied with the impressive experience I've had with Port City Nissan. From the first phone call with Megan and my conversation with Katherine, I couldn't be more pleased with the time and care they put in towards making my purchase of a vehicle an enjoyable experience. Their level of professionalism and consideration of the customer was evident from the first moment of contact. Thank you ladies for your dedication towards making this goal of mine achievable!

Melody Viel

Best car buying experience ever! Kip was a great salesperson that provided options for the best price for all of the options I wanted. I would recommend Port City Nissan. They even saved me money on my new car insurance!

Jole Yokes

Happy with the outcome, thanks Alex!

Kristin Larrabee

From the beginning to the final picture and driving away in my dream car, the experience was fantastic. Every person we encountered was professional, friendly, courteous and attentive. Easiest car buying experience to date. Javier was a great salesman to work with, and felt respected the whole time. I would send all my family and friends to buy a car here!

Douglas Albert

I made the drive up from Rhode Island to purchase a 2010 Nissan Frontier and couldn't be more pleased. They were up front with pricing and the vehicle was exactly as described. They provided a great rate on the loan and the transaction was easy. I would recommend Port City Nissan to anyone looking for a car.

Briana Arredondo

Charlie and Eric at Port City Nissan helped make my first car-buying experience stress-free and exciting. They worked hard to get me the best possible deal and did not push anything on me that I did not want. Super thrilled with my new wheels! Thanks guys!

Misty DeMeritt

Great experience with Port City Nissan. Derek really worked hard to find a car I loved and a deal I couldn't pass up. A few days after I purchased the car, I was T-Boned in a parking lot. Drove to PCN and they took it for a drive to be sure it was safe and said bring in back and they will work with the auto body shop and get everything fixed right up. Super helpful!! Feels like family already :) MD

Nick Martorana

Honestly, I wish I bought my truck from port city. I just use them for oem installations because they are transparent with online prices and they do great work. I got my oem remote starter installed and my father got his maxima fin installed here. A lot cheaper than other dealers especially where I bought my titan.

Nathaniel Perham

Really the best place to buy any car!!! They take care of you and are watching out for you the buyer. I have been to lots of car lots best yet!!!

Diane Lovett

I recently purchased a Toyota 4 Runner from Justin Dostie, at Port City Nissan. He was polite, friendly, receptive and just a great person to work with. I can say the same for the entire staff there, they were great! I would definitely recommend Port City Nissan to my family and friends!

Vivian Lefebvre

Have always had a great experience with this dealership. We have been working with them for many years and have leased/purchased several vehicles. They are honest, easy to work with and genuinely nice people. Highly recommend them.

Vanessa Valarese

Love coming to service at Port City. Everyone is very nice and helpful and things tend to go very quickly.

mike119671 .

Everyone is friendly and helpful been using this dealership for years

Alex Ramirez

So far my experience has been very positive. Found the vehicle I wanted and have all the insurance necessary to ensure I’m covered for any inconveniences. Personnel has been very cordial and transparent. Enjoyed doing businnes at Nissan Port City!!

Nicholas Russo

NEVER shop here! Went in to get a car, the price was over book value. Then when I went home and looked online the same car is listed for $4,000 less then they told me they could sell it for in store! They are a bunch of thieves who only care about their paychecks. Watch your back and do not waste your time with them.

Laurence Surja

Sales dept. is awesome, they do make our problems to be in part of theirs!!

Crystine Mancini

I have been bringing my 2006 350Z to you for repairs and maintenance for several years. It means a lot to me, as a woman, to have a place that I feel comfortable taking my car and knowing my Z will be expertly and honestly serviced. You all go out of your way to help; you are consistently courteous and professional and can describe technical issues in an easy to understand manner. You all are an asset to your customers and Port City Nissan management team. A special shout out to Greg, John and Jay for their patience and excellent customer service. I appreciate the time you take to ensure a very positive customer experience. Thanks for the excellent service and updates to my "Z" on April 13th. We are primed and ready for fun summer and autumn New England road trips. With appreciation, thank you!!

Laura Lyons

Best car buying experience I have ever had! Definitely would recommend anyone to go here.

Kristen Daniels

They gave my back. I love Port City Nissan

Katherine Cummings

We had a pretty good experience with all except the feeling of being misled by some fee they say they charge for online deals of $500. Even after purchasing the vehicle I do not understand it and feel like we got taken for $500. There sales staff were professional, the sales manager was pretty firm and the finance guy I felt was pushy when trying to sell the extended warentee.

Neil Anastas

Always a GREAT experience! Chris, Rob, Eric and the team at Port City are always spot on with excellent customer service and making sure my needs as a customer are met! I've made 2 purchases with PCN and will continue to do business there!

Joseph Leblanc

Mi wife and I had concerns regarding the 12,000 mile limit on our Rogue we leased from Portsmouth Nissan. Several months out the salespeople assured us on multiple phone calls that our mileage limit was at 15,000 miles. We turned the vehicle in with under 43,000 miles and some change, well below what we thought was our limit. Bill comes a month after we turn the vehicle in for over $880.00 for excessive mileage. Plus another 1500.00 in hidden fees for not purchasing the lease, etc. Stay clear of this dealership, NO INTEGRITY!

Joshua Johnson

Don't trust them. I purchased a car after they told me they did some work that told me was necessary. Another dealer verified that The work wasn't done. When I confronted them they offered to do the work; I refused as I didn't trust them to do the work the second time. After much work they offered to pay me some money "but not as a admittance they didn't do the work" I refused as it was not equivalent to the work.

David Earley

Great service department

Bryan Dellaria

They're nice, but that's their job to be nice. The service is overpriced, even for mundane things like oil changes and inspection stickers. While getting service done I felt hounded by salesmen when all I told them I was doing was browsing with no intent on buying.

Zach Galipeau

Do not buy pre-owned from this place! And definitely do not purchase the bumper to bumper warranty they offer. I have had my 2015 Dodge Dart for 3 months now and have paid the extra fee each month to make sure everything went smoothly which is the opposite of dealing with this place. They did a horrible job at explaining what came with the warranty and forgot to mention that it pretty much covers nothing. On top of that when I bought the car the parking brake was completely shot, meaning it had no hold at all. So in addition to charging me for nonsense it seems Port City Nissan does not care about its customers or their safety. Will not be taking my car back here for any type of service or anything in that matter. Very displeased with the service and claims.

Mark Boren

Just bought my 3rd car from Port City Nissan. Great dealership. Super friendly staff and non-pushy salesmen. Love this dealership because they truly treat you like family. Our salesmen Noah is a great guy. No b.s. straight shoot. Very helpful. I will shop here again because of the service I received from Noah, Chris Gray and Megan. A+

Martin Kidder

It was a pleasure to deal with your staff, it was a great until I came across the uhaul hitch you had installed as part of the deal on buying this vehicle, uhaul spliced in the wire hitch and with this type of car you can not do that because it sends a wrong signal so it would not even work, the hitch was to low so tongue wait would be off, nice job, I should have returned and asked for a full refund.I will never go to this dealership again. Safety is not there place.

SouthernMaine CPA

Traveled an hour to purchase from Port City due to reviews from friends. So happy we did! Sales experience was great, and follow-up after the sale for add-ons and service has been fantastic. We've done business with three Nissan dealers and this one has been far and away the best experience. When I'm ready for a new Nissan I'll skip the 3 dealers closer to me and will head straight to Portsmouth. Thank you!

Laura Mackay

I am very happy with my new car !! I am extremely impressed with the level of customer service I received during the purchasing process and after. Noah and Joel went above and beyond to help me get into the car I wanted at the price I needed and I am thankful for that. The battery to my car key started to die the following day, I was going to be at work all day without a break, Noah drove all the way to my work and replaced my battery!! I will recommend Port City to all of my friends! Thank You!

Leanne Martin

We've bought several cars from Portcity Nissan over the years, most recently this week, and have been completely satisfied. Everyone we've worked with has been friendly, competent and professional. Leanne

Jennifer Pyke

I have worked with Port City Nissan for many years and they have always been amazing! The service is top notch! Justin helped make sure we were taken great care of!

Kelly-Ann Baker

Let me start by saying I didn't need a new car. There were sales and incentives going on right after Thanksgiving and my husband and I decided to go take a peek at what Port City had available. I was driving a 2013 Rogue w/low mileage. Nice car but I never loved it. Purchased at Port City and it was in good shape and they always took care of me at service time. But I just felt meh about the car. Mike was a trooper. He put up w/me test driving two new Rogue's. He put up with me driving in circles in a local church parking lot while the Portsmouth PD watched us wondering why I was doing tight circles. He listened to endless rants about pricing since I had a budget and I was not trading a perfectly good car for payments approaching my monthly mortgage (this is hyperbole of the facts). After HOURS with us where he was able to sell other cars, he convinced me to test drive the new Nissan Kicks. I drove it home. I was impressed. Fun to drive, zippy in the city and pretty good on the highway (don't let the reviews fool you, it's light weight gives it plenty of power). It had ALL the features I wanted except heated seats. Has both Apple & Android Auto. Blindspot warning etc. Only thing I truly do not like are the headlights. Poor Mike had to put up with another hour of finance talk and entertaining my husband and myself while waiting on the paperwork to show me what I wanted to see for financing. The car is mine. Mike is probably in therapy and Eric is relieved that he won't see me for another three years or so. I believe the rest of the staff applauded when we left. Next time they'll be smart enough to hide the free coffee! Put my Kicks through a workout the weekend I purchased bringing lovely kid back to college in VT w/all her winter gear. 3 adults, 3 bins of junk and a suitcase, uphill to the Northeast Kingdom. Peppy, great handling, comfortable and impressive gas mileage. Love the Kicks and Port City Nissan isn't half bad either.

paul gouin

Parts department are true professionals... brought my daughter there to purchase a new car..sales and finance crew were awesome...thank you all for your help and I highly recommend your dealership to anyone that wants a Nissan car or truck..... Paul

Sarah

Went to test drive and had such a wonderful non pressured experience

Ashley Cooper

Amazing experience... I cannot think of a sufficient way to thank the people at Port City Nissan for their exceptional service and attention to detail! I am so happy with my choice to lease with them, and seek out all future service from them!

Auto Revive

I've been in the car business for over 20 years and the purchase of our pre owned VW Touareg was a stress free and easy process.

Jason Blanchette

Tried to make me change brake pads when they still had 4mm on them. Wouldn't pass inspection unless I did. 1mm is the threshold. UPDATE 1 YEAR LATER I'M AT 1MM AND NOW I REPLACED MY PADS AND ROTORS. Now my fronts are at 4mm and passed inspection at another Nissan dealer. People need to be careful when service is done here. Notice how the owner only responds to positive reviews? It's too bad because I use to love having my Nissan's serviced here. The mechanic was my favorite too.

Henry Hidalgo

Good place to take care of your car

Christopher Briley

My overall experience was very positive. Car buying can be very stressful! Not at Port City! Very little pressure and sensitive to the customers needs. They go the extra mile to win your business! I would highly recommend Port City!!!!!

ben renaud

I wish I could give less than one star. Drove back and forth from Portland Maine four times to have something fixed they said they were going to fix when I signed for the truck. The first time they tried to fix it they used spay paint. After all the sorrys and admitting to what had happened I drove down a second time to get it fixed "the right way". The next day I get a call saying they have come to the realization they couldn't do it. They cut me a check for half as much as it cost for a replacement and sent me on my way to do it myself. I wouldn't let these guys drive a golf ball. Aside from being yelled at and lied to these guys have wasted my time and money (8+hrs driving/$90 tolls&gas). I'v never had such a bed experience buying a truck. Incapable of fixing a $450 problem on a $45,000 truck. They'll tell you what you want to hear until you sign the papers and then they could care less. Don't let them give you the run around. Don't buy anything here! Place is a joke. Frankly the experience with Port City Nissan is embarrassing.

Peter Blanchard

I am leasing a Sentra this time. We were so fortunate to have Noah Bly again walk us through the process of purchasing a car. Never did I feel pressured to buy.. This is very different from previous dealerships.Everyone we saw had a smile on his face even after dealing with the result of a snowstorm which dumped about a foot of snow the day before I purchased mt Sentra. THANK YOU all.

Leah J

The team at Port City Nissan is fantastic! We’ll come back for our next car

J T

I’m not big into reviews, I usually like to experience something first hand. I must say Port City Nissan has a laid back vibe. From what I experienced they don’t try to shove a car down your throat. They are definitely there to help. Justin was awesome and I would recommend anyone to go check them out. What would put the icing on the cake is if you guys gave me a gift card to a nice restaurant

Jay Wing

I was looking for a nice car with good MPG, so I went to see the best sales staff over at Port City Nissan/Suzuki. This was my second car I've purchased from them and as always no disappointments. Dave and Patrick worked with me while I drove a few cars until I decided on the 2012 Suzuki Kizashi. They are very knowledgeable with not only the new vehicles they sell, but also competitor's vehicles they resell. The management staff and finance staff are easy and friendly to work with and they work hard to get you the vehicle you want with the payments you can afford. I recommend Port City Nissan/Suzuki to everyone I know.

Adam Sutton

Top-notch dealership experience from start to finish! This is a family-owned and run dealership that helped me, at every turn, to have a positive car-buying experience. I can't recommend them highly enough!

cydls688fa tech

I don’t have anything, the process was great and the sales was very professional, we are happy

Jennifer Stone

Jason in the service department was beyond helpful and informative. I didn't even purchase my Nissan at this dealership and he was happy to help as well as answer any questions I had to make me feel more comfortable. All I can speak for is the service department but I highly recommend them.

Abby O’neil

Best service and people around! Very pleased with every one!!!

Natalie Healy

Beginning with Noah, who has always given me exceptional treatment my experience with Port City had been wonderful. Then to Ray in service, who took the necessary steps to get my car fixed. I greatly appreciate the ir dedication. Thank you

Frank Phennicie

I leased my new Rogue at Port City Nissan. The whole process was handled smoothly, professionally, and throughly.

Kevin Harris

The staff here will go above and beyond to give you the best buying experience and will answer all questions with 100% patience. We had an amazing time purchasing our vehicle!

Magill Smith

My car buying experience was pleasant. All involved were pleasant and professional.

Roland Bowie Sr

Very satisfied with the exceptional care provided by Noah, our sales person! He was very respectful, friendly and welcoming, and did not fit the "typical salesman" title! He helped with our questions and concerns and made the deal a smooth and painless experience!!

Tom Grebouski, PhD, BCBA-D

Justin and the rest of the staff at Port City Nissan made this purchase easy and quick. The car is exactly as advertised. Justin pointed out both the features and limitations of the car to ensure it is a good match to what I was looking for. I will purchase from Port City in the spring for my next car upgrade. Thank you for a great buying experience!

Julian Scala

told me i was going in for a diagnosis, and then continued on to complete the process without my consent causing me to miss almost 1 hour of work. just keep me in the loop next time

bryan dunagin

While looking for a new vehicle I checked out many different dealerships. Port City Nissan was the only dealership to recommend an overnight test drive. This allowed me to really see if the Nissan Rogue was right for me. Throughout the entire process the dealership was helpful and professional. I dealt with Darren and Tyler throughout the process and would highly recommend them. When you're in the market for a car swing by and see Darren and Tyler, you won't be disappointed.

Lauren Cantry

I went in a couple weeks ago with my boyfriend. I was interested in leasing a Rogue and the entire time we are talking to the sales person, Noah he's talking to my boyfriend and not me, the person looking to lease the car! He had no idea about the features in the car and said he didn't know much about the cars, umm hello?? Isn't it your job to know about the cars? Very unprofessional place, I will not be going back.

Ankokou S.

Honestly I was kind of nervous coming in since it was my first time going to a dealership on my own. They made me feel very relaxed and comfortable and were very informational and answered any question I had. Again it being my first time and all it was a great experience to get to learn about getting a car on my own works and what steps I need to do to insure I'm getting the right help and the associates there really fulfilled that area for me. I'd gladly recommend you guys to anyone, keep up the great work.

Ricco Clark

Richard Steele was beyond patient and very kind. Blew our expectations out of the water!

Jd Hubert

Overall the quality of work was fine. It was the back and forth through service writers that drove me crazy. I was almost charged twice for a diagnostics check I had just done a week before when the work order clearly stated this was a continuation from an original appointment, because the original service writer wasn’t there the second time. If it wasn’t for JP stepping up the charges would’ve went through. I was also told that my part would be in within two days and it was a week later. Finally, I was given my keys (after hours of work and my time and spending well over $1k) and as soon as I’m pulling out of the dealership my service engine light came back on, it was some issue they didn’t catch originally. Luckily JP was there and took care of that issue at no additional cost to me. Overall, for a dealership service center it wasn’t terrible. Overpriced but that’s what the cost is for genuine Nissan parts. It was more the many hours and back and forth I couldn’t stand.

Diane McDonough

My very first new car and I love it. Your sales staff, Kip in particular, was so knowledgeable it really helped in our decision making. I feel like I could call up at any time with a question or concern and if have it addressed and without delay. They were very responsive to our questions especially with an electric car, there's lots to know and Kip was enormously helpful!

Yaz C

Very friendly and well informed staff! Super helpful helped make my first car buying experience relatively stress free.

Marc Levine

My wife and I just purchased a 2016 Audi s5 and found the experience smooth and without pressure. We were shown the vehicle and given the keys to take it for a ride, they even let us take our puppy along for the drive. We were offered refreshments and doggie treats and Justin D. even checked with local restaurants to find us and our puppy a place for dinner. Buying a used car always comes with some fear of disaster as soon as you leave the lot. Our car came with a power train warranty and we were offered other warranty packages to purchase. We’ve only had the car for a day, but so far it’s a blast to drive with the top down. We both enjoyed working with Justin Dostie and the Port City Team. I’ll follow up on our experience as soon as we put the top down and put on some summer miles.

Jessica Parker

HORRIBLE Dealership and Wes in sales should be fired for how he treats people.

Justin Lufkin

Okay refused to listen to the issue with the car and not even look at what the problem was before with the car was fast speedy service thank God it wasn't what we thought it was

Stephen Priest

I only had dealings with the service department and it was positive. The man who checked me was professional and quick. I needed an oil change and tire rotation. Waiting room was small but stocked with snacks, coffee and a child play area. TV and wifi available. Needs air conditioning. Bring change for the vending machines. Prices reasonable. Cashier needs better customer relation's skills, even though I was polite to her. I went Saturday, June 30.

Alexander Eib

First time experience buying a car was with PC Nissan and they made it easy and enjoyable. Extra shoutout to my salesman Mike K for being extremely helpful and personable. Everybody I met was eager help me out and we were able to negotiate a great deal on a an awesome car.

Diane Kennedy

I am treated so well and the service department is the very best. The staff in the service department are so welcoming. I will be only bring car to Port City Nissan.

Michelle Lemay

Put Justin thru my paces. And he kept up with me.Lol. I'm a tough sale. But he put me in my Juke for just $15 more a moth than I wanted.

Chantal Alder

Super helpful, flexible and got me in and out very quickly for service! They’re awesome!

chrisdigital .

Jon, Justin and Eric made it a breeze to Get the deal done. Thanks so much!

William LaBonte

The best new car buying experience I have ever had. I recommend them to everyone I know

Amy Woodworth

The staff at Port City are kind and hard working. They did everything possible to make me happy and get me into a car I LOVE! They went above and beyond to make sure everything was just right. I will definitely return here when it is time to purchase our next vehicle.

Susan Fair

This was my third llease with Port City Nissan and my experience was one of ease from beginning to end. I dealt with Tyler, as I did on my previous lease, which was very enjoyable. I contacted Tyler to let him know I was coming and what I would be looking for. Tyler immediately reached out to me asking all the necessary questions in order to make good use of my “processing time” once I arrived. He had several options ready and waiting for me......but not too many to be confusing and/or stressful. Tyler was there from the welcoming handshake, on my arrival, to the very end of the agreement. It was a pleasure doing business with all involved at Port City Nissan. I will return, for my fourth lease and can only hope Tyler will be the one to greet me. Thank you Port City Nissan.

Richard Goodwin

Bought my 6th Nissan from this same dealership. Absolutely worth the drive over from Concord. Although I thought I knew what I wanted going in, your salesman Alex knew better. When he pulled around with the midnight Titan I was more than pleased. Always a pleasure doing business with your dealership.

Anubis O Chacal

Great dealership.

Elizabeth Shaw

I had a great experience leasing my second vehicle from Port City Nissan! All the sales staff (especially Noah) are fun and easy to work with and I left feeling satisfied that my money is being spent wisely and very happy with my new car.

Rick C

As dealer ships go this place seems honest with the customer. I've been to too many dealerships where they are just looking to make a buck!!

waylon locke

Bought my 16 jetta there from Noah B. They were awesome all around and a great experiance.

David White

Very friendly and helpful. No pressure sales understanding that not buying right now. Will reference friends for sure. Update: 2 weeks have passed went back and bought a frontier. Best prices (went to Maine &NH). Justin Dostoevsky gets 5stars. No pressure honest and no B.S. down to earth guy gave a price and blew competitors away on price. Everyone at the dealership were polite and helpful no pressure. 13 Chevrolets now I'll be a Nissan driver for years to come great price and vehicles. Thanks again Port City!

Valerie Somma

Javier was great. He listened to what I wanted and what was important to me. He showed my several options then pointed out the vehicle that best matched what I told him. There are always so many options and models. The Sales Manager Brian L was also great. He took the time to get to know us and make us feel comfortable. We did have an issue with the car (cosmetic) that I found 12 hours after bringing the car home. I notified Javier right away and they repaired the item at no cost. Great customer service at Port City Nissan.

David Flaherty

My son needed a car in a hurry so we test drove a 15 Versa which we ended up buying at no hassle price.My son couldn’t be happier and Wes our salesman he was very helpful.

Taylor McBurney

My husband and I had an amazing experience with these guys! From scheduling the appointment to test driving to finalizing the payment we always felt that we were in good honest hands. They answered every question we had and even had the vehicle we were interested in at the door waiting for us. Justin D was honest, patient and absolutely phenomenal in his delivery of customer service. All the salesmen were humble and authentic. The finance department was great to deal with. I would recommend anyone looking for Nissan to head on over to these guys!

Sam Ostroff

Kip Leonard was a fantastic sales person, very helpful. Great experience!

Deanna Morrison

Very friendly and accommodating. I will definitely be doing business with them again and will recommend them to everyone I know. Thanks so much for a great experience!

LAURA TURNER

I had a great experience working with Kip. Port City worked with me to get me into the car I had hoped to purchase.

LINDA CELENTANO SIMARD SKY

Read the owners manual to me, jk, lol..exceptional service!

Amanda Taylor

I recently went in to get regular maintenance done and I can’t say how easy in and out the service was!! The staff was all very friendly made you feel comfortable and it didn’t take up more then a hour of my day thank you port city Nissan for making it easy to get great work done I. A timely manner

Bobby Palmieri

I have to say my experience was great, my salesman Javier was great and worked with me to stay in my budget and get into the car I wanted. Overall very friendly and professional. Would definitely recommended buying from port city Nissan!

Jae Caramihalis

Justin Dostie was amazing asked me all the right questions and understood I knew what I wanted. He made it happen. Being a woman it is not always easy to get respect in the car buying world. Finally a place you can go without a man and feel comfortable. thanks Justin

Skip Smith

Friendly,clean,great customer lounge area with Dunkin coffee kcups and free WiFi

Joe Chaignot

Great people to work with, great experience definitely buy another vehicle from they're dealership.

John Burke

Great sales experience! No pressure intro, answered all my questions, put together a great package and the whole team was engaged! I was just kicking the tires and going on test drives; Nissan vs. Ford. Port City Nissan and the truck made my decision easy!

Erin J

Darren Bacon was awesome. He was very helpful and very nice in helping me find the perfect car. He made what could have been a stressful experience positive! Chris was also super helpful. The whole staff at Port-City was accommodating and nice. Not pushy!!! Would refer to anyone. Thanks again Port City :)

Holly Walker

My experience was amazing. I felt like part of the family.

Sydney Lord

My experience was fantastic, and exceeded all of my expectations. I love my new car and look forward to continuing with this dealership in the future. Justin was wonderful to work with, and was able to work with me so I was able to get a new car the same day.

Raymond Tweedie

I took a truck over to Port City Nissan to be detailed. The dealership advertised a great special on the Cars and Coffee Facebook page. The experience was great. I spoke with Business Development Manager Kelly who not only booked my appointment, but met me at service to introduce me to the team. She followed up afterwards to see that I was satisfied with my experience. Truly professional group of folks. And the truck looks brand new. I highly recommend them. Great job Kelly and team!!

Lori Insko

Our salesman was outstanding!! Kip Leonard went above and beyond to make my purchase easy and as quick as possible. He arranged to get the car, prepared the car, worked out purchase details, pre-prepared the paperwork as much as possible, etc... all with me having to have minimal time on site. He bent over backward to make sure it was a perfect match for me and respected my time and needs. He then repeated the same process for my son when he came in a week later to purchase a car. Amazing! Never have I enjoyed a car buying process until this!

evan1c .

I have the platinum warranty for my 2018 rogue lease. I had a slow leak in my rear tire and was told that it could not be plugged. I was told that my warranty covered the tire but they would only replace it if I replaced all 4 tires. When I told the rep that I couldn’t afford that and got up to leave I was told that he would plug my tire after all - which he did. I was also told that my warranty doesn’t even get me a discount on an oil change. The reality of my warranty is much less than the rosy plan that was sold to me.

Stacy Henderson

Mike was awesome in helping me especially not having much to work with on my end. Great place to go!!! Thank you sooo much!!! I would definitely recommend going there.!!! The whole crew....great group of people!! Mike even brought cars to ME to look at and tryout. That was another bonus!! Very satisfied for sure!!!!!

Lori Sylvester

I have been an Altima owner for 11 years now. I had heard about the new model for 2019. Richard called me up to have me take a look. I test drove one and liked it but wasn't sure if I could get one at this time. Richard and Brian worked hard to get to a mutual agreement. I wasn't expecting to get a new car, but I am happy with my purchase. I will continue to be a Port City customer and recommend this dealership to anyone that is in search of a new Nissan.

Aimee Edmonds

Service department is top notch. Sales department at Port City not so much. I was told by another Nissan dealer that the Nissan salesperson at Port City who sold me the vehicle I have now for the vehicle I traded in did not do me any favors. Any salesperson with the knowledge and a conscience would not have let me make the trade I did. I learned the hard way but will never purchase from Port City again.

Tony R

My tire pressure light was on for a second time since owning the vehicle. First time the mechanic said he thought it might have been the extreme cold weather we had been having. This time, the mechanic said my tires were indeed in need of air. I was in and out quickly and they comped my visit. Thank you very much.

Bryanna Umling

Took an hour to get financed and pick out a vehicle. Total of 6 hours for delivery, clean car and them to go grab it. Not stressful at all

Meridith Davidson

Another great, hassle-free experience at Port City Nissan.

Stephen Bernhard

Well

Charles Forcey

Kip was remarkably knowledgeable about EVs and efficient and respectful of our time. We were in no rush to buy a car but he pulled a car he thought met our needs out of a demo duty, prepped it, and we drove away with it that day. Awesome experience

John Emerson

I can’t say enough good things about our experience the other day. I have bought many vehicles in my life from many different dealers. Port-City Nissan is by far the best dealership I have worked with. Our salesman, Noah was super easy to work with and have a wonderful personality. Chris worked behind the counter on our deal and was simply wonderful, even the finalizing of the deal with the finance manager was awesome. I would give 6 stars but they only allow 5. Thank again for such a humbling wonderful experience. John and Julia.

Tim Saari

Unfortunately Port City is the reason car dealers have get a bad name. We purchased an extended warranty for our 2010 Bmw and was told we had a bumper to bumper warranty from the finance department for $2800.Come to find out the finance manager lied to us and sold us a powertrain warranty . I made a number of calls to the dealership and kept getting the run around telling us they would look into it and get back to us, one gentleman called us back and informed me that he didn't care what we where told, that we should have done a better job reading our contract. I would not recommend this dealership to anyone.

Kelsi boudreau

Had a great experience! Just bought my first Nissan! I love my new pathfinder! Noah was great as well as the whole team! Thank you!

jbbbda .

Bought a new truck there last month. Overpromise and under-deliver should be there jingle. They don’t seem to respond to simple service questions, managers fail to respond, wrote an email, no response. If they have your $, they’re good, leave them alone.

Emily Currier

So as far as car dealerships go I don't think anyone WANTS to go to one, but if you're in the market these guys customer service really outshines the others. I was shopping for a car and in a precarious position as I was upside down with my current vehicle. I went to just about every dealership in the area as I wasn't sure what I wanted. Justin at Port City was completely no BS and was very straightforward with me. He discussed many different options with me and tailored what he was offering based on my personal needs--he wasn't just trying to put me in any expensive or new car. We discussed the gamut, pre owned, new, leasing, financing, different terms and rates (and this was just the sales person not the financing guy). I left and looked at other cars and places (not one to be swayed on personality ALONE) but,ultimately returned with my husband bc this place seemed the most honest and legitimate out of ALL the places we went to. They also gave us more for my trade by about 2g then their competitors As we went through the process he and his manager ended up staying about two hours past closing with us and the manager Mike even gave me money out of his own pocket to go buckwild in the vending machine and eat since we had been there so long (due to my many questions and complicated situation). We returned the next day and they went above and beyond insuring when we picked up our vehicle that it was paired correctly with both me and my husband's phone (and it turned out to be no small feat with my finicky phone). At that point the financial manager (Eric) had overheard me grumbling to my husband about wishing I had gotten a Starbucks drink before coming

Devon Vendetti

The staff at Port City Nissan were extremely helpful throughout this whole process. Justin was with us every step of the way and did everything he could to find the car that checked as many boxes on my wish list as possible. When he pulled the 2018 Nissan Rogue Midnight Edition out to show me, I knew right away I was walking out with a new car! It was my first time buying a car and so I may have been difficult to deal with in regards to negotiating a deal but everyone was absolutely kind and patient with me and I would recommend this dealership in a heart beat to anyone looking for a new car...Thanks Port City!!!

Dwight Cormier

They are a bunch of cons nobody will follow up on thier word at this place I will never do business with them again

Nicole O'Connor

After doing the required haggling a week ago, I was given a price range for a lease. I asked why such a big range, Charlie told me that some people will tell you what price you get is based on your credit rating but that's not true, we give you a range to cover any options you might choose to add on later. He circled the lowest price in the range and I thought we had a deal. Today, my husband completed the online credit check and I called him to make sure we were all good before we leave my son's game to come up there to execute the lease. He then presents us with a new offer, higher than the range we agreed upon and tells me it is because of our credit score. Not only do we have a good credit score but we have also leased a Nissan before. We walked out. Lying is unacceptable, even for a car dealer.

Susanna Saari

Spent 3000$ on what we were told was a bumper to bumper warranty and come to find out they underhandedly sold as a power train and now not covering repairs that would normally be under warranty. DO NOT BUY FROM THIS DEALERSHIP DO BOT BUY FROM THIS DEALERSHIP THEY WILL DECIEVE YOU

Thomas Frangos

Very satisfied with sales and delivery experience. Explained everything on the vehicle before we drove away, even staying after closing hours. Did everything they said.

Ashley Pimentel

Awesome experience! Dealership was clean and our sales guy Kip was very easy to work with. We would definitely recommend this dealer to others. Good pricing and great staff. Driving away with my dream car thanks to them!

Richard Darling

I'll keep it brief, and tell everyone to avoid this dealer at all costs if you are looking to purchase a car. Their INTERNET pricing is a classic bait and switch technique. The INTERNET advertisement stated, "Priced to move, $8,023 below MSRP." The price was clearly stated as $21,902. I emailed them and told them I would write a check for that amount, and was told their was an additional $499 doc. fee; which I agreed to do. I went there, and after looking at a couple of other vehicles we asked what else could we do to save money. The salesperson said we could save an additional $500 if we financed the car through Nissan. I declined and he was pushing me to do it. I told him I would write a check for the vehicle, and he came back with a high price, which could only be determined by adding and subtracting a bunch of numbers on a printout; which was very confusing. He came back, and said it was an error; BUT the said that I needed to pay the extra $500 if I didn't take financing. It went from taking the financing would save me an additional $500 to I would have to pay it if I didn't take the financing. ( Check out the ad, as I uploaded a copy). I declined and said I was leaving. The salesperson, Joshua, yelled at me to sit down as he had wasted all day with me, and embarrassed me and my wife in front of other customers. We were civil with him and left. I followed up with an email stating I would buy the car if they honored the original price, but the sales person declined. I was warned of their tactics before we went there by two people, but I didn't listen to them. Avoid this dealership at all costs.

Alina Goriounov

The worst dealership ever you can find in neighborhood! I found online a great car that was listed for $20,000. That was clear that info was posted on TWO DIFFERENT WEBSITES by PORTY CITY NISSAN , because there was listed their website on pictures and their contact info. But when I came there they tried to convince me that price is $25,000. And even denied that that they posted online differences price! The most interesting part of this story is that on their official website somehow they do not that car at all,even thought they have it for a pretty long time.... Which they think allowed them to play like a buyer is a fool. I have screenshots from two different websites with same price but different from what they named me! Ok,then. I will make sure that everyone knows that you can not trust Porty City Nissan because they are liers! I stood there with my baby on my hands and they were looking me in the eyes and just lying! What a shame!!

Deborah Davis

I recently had one of if not the best dealership experiences of my life. The staff at Port City Nissan were very professional and attentive. The young man that made sure I had what I wanted and a price I could live with was Darren. He is quite knowledgeable and has a great future as a salesperson. He really does his homework and enjoys his job. I would recommend Port City Nissan and make sure to ask for Darren.

Nautica Young

I had the best experience with Port City Nissan, they did everything in their power to help me get into a vehicle and turned out to be a success. Everyone there was extremely helpful! - Nautica Young.

Katelynn Gonzalez

Service department is a complete rip off. I went in asking for assistance installing a dash cam. I had already run all the power cables and fed the rear camera through the trunk to the outside, all I needed was the rear camera screwed on and the wire connected to the reverse light. Materials: 2 screws, a wire stripper, and some electrical tape Time requirement: <10 minutes Port City Nissan: $115 and they'll take over an hour Save your time and money and go elsewhere.

Pam Lombardi

Leased our second vehicle at Port City, went very smoothly. Thank you Justin for helping us out!

Kristin Goodrich

Great experience with Richard and Brian!n Love my new Rogue

Gates MacPherson

I had an amazing experience working with Richard and Chris at Port City Nissan. I came in with a lease I had from Autofair Nissan (I would highly recommend NOT buying or leasing a car from Autofair Nissan in Stratham! Really terrible experience- they bait and switch, do not respect your time, and will try and take as much money from you as they can) and because of a new job I was putting too many miles on my car. Richard and Chris were understanding and right away did what they could to help me trade in my lease to buy a car, and get my monthly payments down to what I could afford. They were respectful, kind, and reasonable. They didn't pressure me into a decision, and asked me what my ideal situation was and how they could work with that. Definitely go to Port City Nissan for any car questions or needs - they'll do whatever they can to help!

Jim Forrest

Very friendly and helpful staff. Also possibly the best music within a car dealership ever! They really went out of their way to make me and my family as comfortable as possible during the buying process. Not to mention they drove to Boston to finalize the deal saving me a trip and really winning me over. Highly recommend them.

EvaMarie Blanton

I love my new Nissan Sentra from Port City Nissan! The great sales and service from Noah Bly, Eric Haley and Chris Nash made this a wonderful experience. That's why they had my repeat business!

Deena Higgins

Needed an inspection and they took Me in right away. How awesome is that!! I am very happy!!

David Eaton

Bought one vehicle here and never will again. Sent me a promotion on my 2015 Xterra that they would do 125% Kelley Blue Book value on a trade for a new car. They offered me way below book value. That same day I was at Team Nissan in Manchester and they offered me $2000 more than Port City. Explain to me why I bought my car at Port City and they sent me the promotion in the mail yet another dealer offers 2000 more in trade. Nice job taking care of existing customers with bait and switch tactics Port City! Rob, Your long winded response is no excuse for false advertising. The brand new tires are 1/2 inch larger than stock....not monster truck tires. Three other dealers have now offered me more than Port City and again, they did not send me a flyer claiming up to $29,000 or 125% of Kelley Blue Book and they didn't sell me the vehicle. I was very clear about needing a new NV cargo van when I spoke to Maria twice before coming in. I never told anyone I was looking to sell it outright. I run a business and if I sent my customers a flyer claiming something I had no intention of delivering, they wouldn't be customers for long. I would bet that no customer has ever received 125% of blue book from your dealer...ever. Bottom line of the review is that if somebody wants FAIR trade value they need to go to another dealer. Have something else you want to discuss?? You have my number.

Scott Logan

Top to bottom a great experience! Justin and his team provide the best customer service on the seacoast. I would recommenced anyone to buy there next vehicle from Port City Nissan!

Maxx Lapham

They will go above and beyond to make you comfortable!!

Philip Richardson

Everything went fine. Car was inspected, had an oil change, and heat shield was reattached. Service department was very professional.

Jefferson Demell

Sales rep financial rep did this exactly a perfect job is keep up the good work thank you again.

Ray Krebs

My sales person Ghanem was great and gave me no pressure to buy, Mike walked me through every step of the finance process and made sure I understood everything and was comfortable with my purchase. I now have a truck I love from people that made me feel great about my purchase. Give them a try, you won't be disappointed!

Bryan Boyd

I stopped in Port City Nissan just to look at some possible options available towards a used truck. I was met by Javier Mendizabal and we began talking about the truck I had seen on the website. We took a drive and I had mentioned that I would love to buy brand new but that wasn’t an option at the time. We laughed and continued our drive. We returned to the dealership and sat down to discuss options when Javier left to talk with his managers and called me outside. He said “ we have another option for you to look at “ as I am staring at a 2018 Frontier. He asked if I liked it and I replied absolutely! He stated “ we are able to give you a better deal on this one if you are interested.” The next thing you know I am the new owner of a 2018 Nissan Frontier! Thank you all for your professionalism and persistence in finding me the financing for this to happen. I would and will recommend all my friends and family to seek Port City Nissan for their new purchases. Sincerely, Bryan Boyd

B.Fantom music

We love Port City Nissan .we bought 3 cars from this dealership.there easy to work with. friendly inviting atmosphere...I feel it's more then just buying a vehicle...even after we bought the car they still talk to us like people . Very respectful place..makes you feel like your part of the Nissan family.

peter m

Bait and switch on pricing and negotiating. One star only because app won't post without a star rating. Salesman was good, it was manager who wasn't honest.

Joseph DiPasquale

Outstanding service from the time I walked in the doors. I was greeted by the Finance Manager, Eric, when I walked into the door. Very friendly and welcoming. He introduced me to the salesman named Matt. He took his time to sit down and talk with me about my current car, what was important to me in my car and found the perfect match. We test drove a Maxima, and unfortunately was a little over my price range, or so I thought. Matt and Eric both worked well together as a team to find a way to get me into the car I really wanted. You can feel that everyone in the dealership are like family. Everyone is very personable, and accommodating. I highly recommend Port City to anyone in the area looking for a car.

Wayne Lindbom

My buying experience with sales was good overall. On my 2015 Nissan Frontier. I would recommend Port City Nissan to my friends and family. They stand behind there vehicles they sell. The Service Department is excellent. I can't thank them enough for there prompt attention at fixing some issues. This is my second vehicle I have purchased from Port City Nissan. I would definitely purchase another vehicle in the future from them.

Kayleigh Freshman

The sales team made my transition between dealerships and into a new lease easy. I would definitely recommend Port City to my family and friends.