Reviews of Patriot Nissan (Car Concessionaire)

Paulie Bucks

By far, the best experience I've had at a new dealership in a very long time. The Salesperson, Christopher, was very pleasant and helpful. Never once did I feel anxious, even when it came down to working the bottom line numbers! I told them what I wanted to pay for the 2017 Rogue and what I expected from my trade. From there we came to the prices we both found acceptable. I went to two Nissan dealerships before going to Salem Nissan, and it was a "no brainer" to purchase the Rogue from them. Hopefully I will not need the service department any time soon, but the staff and service area seemed very comforting. Great job, Salem Nissan!

Lucy Greenwald

Love my new Rogue , dealership is beautiful and salespeople are great.

Rick Dieterle

Leasing a car here was a great experience. The owner and sales staff were helpful and made the car buying experience easy. Going here for service or parts... Eh. Inconsistent and not a good experience.

Thayane Peterson

I had a great experience from start to finish... Sean was very informative and professional helping to find the right car. Alec was very helpful and professional as well. The whole staff from Ownership down was a pleasure to deal with, definitely they go the extra mile to insure their customers happiness... 10 stars

Dana Greenwood

Very modern, helpful professional personal.

Jimmy Wei

My transmission just out of warranty and got broken. I call them and they help me to get assistantship from Nissan to pay the majority of the replacement fee. So I got a brand new transmission installed with a small co-pay. Very happy with the result and strongly recommend.

Linda Schiavo

Yet again, Salem Nissan was great helping me purchase my 5th Nissan! They listened to what I needed and fit me with the right car and the right options to fit my price range. Alec and Lou were respectful of my time and got things done quickly. Thanks guys!!

John Mason

I have had the best experiences when buying a car there. The Sales team , finance team and service are all so very helpfull. They go above and beyond to get you what you need. I have purchased 3 vehichles and have referred many buyers to them. Ask for Patrick Coffey for Sales. He is great. Thank you Salem Nissan...

Lisa Conran

I was totally impressed with the personalized service I received at Salem Nissan! They took what I was able to afford and made it work for me putting me in a brand new car. I appreciate the honesty and the fact that I was not pressured into buying something I couldn't afford.

joseph thomas

Pain in the ass to deal with had to call about 5 times between today and yesterday for a part and if you want transmission problems make sure you buy a nissan!!!

Synical One

New owners and sales team, same great service staff. Check us out. Employees are like a family and team who work together to put the customers first. I wouldn't hesitate to suggest Patriot Nissan to anyone and everyone. Disclaimer: I do work here. That also means I see the side of the company that the public doesn't see and I don't have anything bad to say about this place.

William LaPlante

Great team work Patriot Nissan !

Greg Owens

Excellent service! Staff is friendly and helpful.

Carrie Thompson

Excellent service department and very comfortable waiting area

Kevin McSweeney

like any other dealership got their hands in your pockets

Genevieve Doyle

expensive but good quality care.

Patty Trudel

I was very pleased with my car purchase at Patriot Nissan. James Butterfield and Tate Adams were amazing to work with. James made me feel very comfortable through the whole process and made sure I was completely satisfied. I had a Rogue lease and bought a Murano, a lot of the buttons and features were the same but some were new and Tate answered all my questions. It's nice to know there are still car dealerships that treat you like family and just not a sale. I will be a forever customer and will highly recommend Patriot Nissan to my friends and family.

Evan Kamien

Brought my Subaru there for a state inspection. Facility is clean and smells nice. People were attentive and curtious. Waiting room is advanced with free Wi-Fi and power receptacles. Would go there again if I had a Nissan.

Julie Norman

I had a great experience here! The salesman spent sufficient time with me, answered all of my questions, and was knowledgable about the car. I shopped around for my car and found that I got the best deal here. I did feel a bit of pressure at the end to make the deal that day, but I suppose this holds true with most car dealerships. I would definitely return to Salem Nissan for my next car!

Nicole Hoey

I was looking for a new lease and decided to try Patriot Nissan because I really liked the positive atmosphere in their service department when I would take my daughter's car in for service. The Sales people are the same way. Patriot Nissan consistently has attentive, nice staff all the way around. Lauren helped me with my lease and even though she's only been there 3 months, she new more about the car I was interested in than the last person I leased a car from (not a Nissan) who had been there for years. She also followed up with me and put up with my crazy schedule and indecisiveness. She was really easy going to deal with and very nice. Same with the finance people. I would recommend Patriot Nissan for service or sales. They are a nice company to deal with.

Pranesh Jayaraj

We were looking for a vehicle to lease and saw a special on Patriot Nissan's website for Rogue sport. So we decided to visit the dealership to give it a try. We had the best experience, people at the dealership were so warm and welcoming. Special shout out to Sam and Lauren for helping us out. Highly recommend Patriot Nissan for any of your vehicle needs.

Susan Eastman

We are a 5th time returning family. Our daughter needed to trade in a vehicle that we weren't sure could even be traded in. Lou, Sean and the entire sales team at Salem Nissan are as family oriented as they come! They managed to take the trade-in and get our daughter into a very reasonably monthly payment on a brand new 2017 vehicle. We are very happy with our Salem Nissan family and will be with them for years to come. My sincere appreciation and thank you. - Susan

James Garaufis

Excellent experience at the service center, Michael worked around my schedule and I appreciated the complimentary wash that I did not request but needed badly. Happy to recommend and will return for service in the future.

Brian Murphy

I always get my Nissan service to hear. They treat me well in the prices are fair. I recommend them.

Enrique Lozada

I want to thank Sean, Dan and everyone at Salem Nissan. After being sadly disappointed by Commonwealth Nissan, I went to Salem where I met Sean and the rest of the team. Needless to say I admire their professionalism and excellent service! I was very well taken care of! They went above and beyond to meet and exceed my expectations and desires. I am truly happy with my new 2018 Nissan Rogue SV! I will be coming back for sure! You have earned my future business! And I will be sharing my experience with others and bringing you more business!!..Thank you for everything Sean and team Salem Nissan!..

Rod Moore

I purchased a 2017 Titan XD platinum reserve on 12/8/17 And it was the best and easiest new vehicle purchase I have ever experienced. My salesman Alec was fantastic and knowledgeable and Lou in finance was the same. He got me a fantastic rate with a local credit union I couldn't be happier with the whole experience. I look forward to doing business with Salem Nissan for many years Thanks again Alec and Lou I have to add to my above review. I just picked up my truck from having some service done and again I am blown away at the fantastic customer service. I love how all the employees work as a team. I can't say enough good things about Lou Alec and Mike in service. My truck was returned to me so clean o didn't want to drive it home and get it dirty I would have to give them 10 stars. You guys are great Thanks again for the exceptional job

SIMON SABIR

Nice gentleman, did quick oil change, in less than 20 min.

Aditya Vikram

Contacted the dealership online through trucar service. I was able to get a very fast response. The online sales team is very fast at responding to your questions. I didn't end up buying a car from this dealership as they were not able to match offers from anoother local dealer. The team was honest about what they could offer and didn't promise to match or beat a quote they weren't comfortable with. I really appreciated the honesty and them understanding value of time for their customer. Disclaimer: The star rating only reflects the interaction with online sales team and talking to 1 person on the phone.

Anna Dimaria

I had a most pleasant experience at Salem Nissan. The entire experience from start to finish was pleasant and friendly. I'd like to mention my salesman, Patrick Coffey, was very professional, friendly and treated me with the utmost respect. I highly recommend this dealership to anyone in the market for a new or certified pre-owned vehicle.

Barry Rosenberg

Great

Daniel Burke

Waiting room nice, shop clean, free WiFi. I brought my car back a second time to have the same issue fixed. Was told I would have to pay more money for another job that will "fix" my issue. I told them I just spent money the week before and the problem still isn't fixed. I asked do I get my money back or a significant discount on future services since I spent money on something that didn't remedy the issue. I was offered an oil change..... I just "bought" a very expensive oil change at Nissan

Rondel George

Excellent customer experience

Patricia Miles

Awesome service! Scheduled appointment right away. Very friendly team members. Overall good experience.

Joey Hardy

Paul is the guy you want to talk to in the service department. Guy was awesome. Fought for me to get coverage on my transmission. Ended up saving over 3 grand. This guy is the man. Definitely glad I went to Patriot Nissan.

Steve Mack

Nice dealer and great selection of parts.

Michael DiStefano

I had two cars serviced there this month and will be bringing my 3rd in soon! none are Nissan's but they treat them with the same love and care !

joe pinto

Great experience. No pressure at all. Alec and Lou were awesome! Definitely highly recommend!!

Pam G

There is nothing to complain about. In and out with a new hat! :) And having my car washed was a definite plus! It needed it! :) Thank you!

J Hartman

We were unhappy with the experience at our usual dealership so we took a chance on Nissan of Salem. We're very glad that we did! Bret and his team took great care of us. The deal we got made us feel fairly treated and they don't do the usual "back and forth" pricing act. The whole team was very knowledgeable, fast, and efficient with their service. Keep up the great work!

Ralph Borrelli

The team at Patriot Nissan always make you feel like they really care about you and your needs. I drive a 2011 Nissan Frontier with almost 130,000 miles on it and it drives like new. I highly recommend Patriot Nissan and the Nissan product.

Roy Moulton

Pompous

Ronald Homes

Had a Wonderful experence with Salem Nissan, They really went all out to find the best car for the dollar. I would 100 percent suggest this dealership and Nissan cars.

Maureen Cushing

I was actually dreading having to look for a vehicle and was putting it off as long as I possibly could. Honestly, I have to say this was, by far, the best car buying experience I have ever had. Sean, the salesperson I worked with, was not only friendly, polite and courteous, but was also honest, attentive and incredibly knowledgeable. He answered all my questions and then some. Did I mention he has the patience of a saint? Sean really earned his money that day, let me tell you. He bent over backward to make this whole experience not only painless for me, but dare I say... enjoyable, from beginning to end. Thank you so very much, Sean!! Actually, there wasn't anyone there who wasn't helpful. Lou, the Sales Manager and Jim the Finance Manger were great, as well. Overall, for me, it was an awesome experience and I wouldn't hesitate to do it again. I will be sure to let everyone I know that they should stop in and check them out when they're in the market for a vehicle.

Max Galitsyn

After having a horrible experience with previous management (specifically Dan and Lou Berendes) who scammed me for money, I have finally met Matt (the new GM) and some of the new guys from the sales team. Matt is great open-minded guy that will hopefully take this dealership to a whole new professional level. I can finally rate this dealership 5 stars and bring my business back. Thank you guys for listening to your customers and respecting them. P.S. Paul at services is also awesome for handling my armada's recalls ;)

Mike E

Leased my 2nd rogue today from Patrick Coffey at patriot of Nissan in Salem NH. Patrick is very personable, and professional. I would recommend anyone to drive a rouge as it’s one of the best cars to drive in NH’s weather and ask for Patrick Coffey he will give you the best deal! #addictedtocoffey

Carl Provencher

Great service and communication on my 2017 Rogue....

Perry Olson

Start to finish, this was a good car buying experience. We are thrilled with our new truck and with the deal we got. We called several times to inquire and each time were given excellent service. The showroom and shop are super clean and the staff is a team, you can tell. There were no hand-offs or bait and switch approaches. Thank you to Sean, Bob, Dan and Bret. Thumbs up!

Terry Casassa

We purchased our car in January 17, & love the Pathfinder!! The owners say hello when you're there, & the service men are very helpful & conversational. Wouldn't change anything there, & thanks for making me comfortable when I visit:) #1 in my book. I've bought & serviced many different vehicles, & I've NEVER been comfortable sitting while my car was serviced. The whole team are good @ their jobs, & should be commended for their PROFESSIONALISM!! Seriously, thank u!!

Al Ramos

Everyone was very helpful and professional I got all my questions answered thank you all

Bill Rockwell

Very clean and their work is great

Kate Theriault

Braulio and Glen treated me with respect, can not speak highly enough of the team here. Bought a 2016 Honda civic EX-T from them today. They got a great financing deal, better than my original loan. Their lifetime warranty on used cars is fantastic. Braulio knew EVERYTHING about the car. I'd gone to 7 dealerships and he knew the Honda Civic the best of any salesman - and this wasn't even a Honda dealership! I feel good about my purchase - would highly recommend to anyone looking to be respected during their car shopping experience.

Charles Beck

The service was excellent. Evert hing was done on time and and at the quoted cost. The staff was very accommodating and friendly.

John Collins

Great pleasure to find a dealer who took the time to show me several model cars. I got a great deal and found everyone helpful and very friendly. I would recommand Salem Nissan to all my friends.

Imogen Grimshaw

Always great service and the staff is always friendly.

Keith Shevlin

Top notch staff. The service team gets you in and out. No nonsense

Sarah Grover

I went in yesterday just browsing and was greeted by Sean, he was patient, answered my questions, showed me vehicles I was curious about and never pushed me into anything. He had great knowledge of the different vehicles, new and used and gave me the pros and cons on each. I originally went in to see the new Kick and was concerned about it being only front wheel drive in the winter. He gave me his opinion, which I agreed with and he showed me a couple other options. I stumbled upon the Juke and need up testing that out and next thing ya know I’m in the office with Dan (also great) and driving home with a new car! First time it wasn’t an exhausting experience, but a pleasant one. The facility is very clean, everyone is welcoming and the perks that dealership offers for being a customer is fantastic. Free inspections for the life of the vehicle, first oil change free and then free every fifth one, inexpensive tire rotations when purchased with an oil change, in which they also wash down and vacuum your car. Great extended hours for working folks! They gave me nearly a full tank of gas (any car I’ve ever purchased was almost on E) and when I go in shortly for inspection, they will detail it for me. They also set up an appointment in a month from purchase to make sure car is running properly. Offered help with the newer technology etc. really great customer service without the salesy push. I would recommend Sean and the team anyday! Thank you!

Cherilyn Adams

The team was very helpful and easy to work with from start to finish.

Daniel Takesian

Friendly service

Ryan McKallagat

I just bought a new Nissan Maxima yesterday and a new platinum Pathfinder a few months ago. This was my 5th and 6th car I've leased from Salem Nissan. My sales guy is Pat Coffee and he has always been awsome, professionals, and a pleasure to deal with. The new facility is fabulous! The waiting area is new, clean, up to date and I always like getting a free cup of coffee from the Keurig LOL. The service department is awesome and everyone I have ever dealt with has been great. Both guys that work there have been there for years and I'm sorry I forget both of their names. It tells you something that they have both been there for so long. The owner Brett is a class act and does a great job of making the culture professional and fun. I have always done my due diligence to make sure I'm not paying too much. Their price is always fair and they have always matched any price difference for me. I can't say enough good things about Salem Nissan, Pat, Brett and everyone else. I am a loyal customer for life and would highly recommend them to anyone! I'm not sure what happened with everyone else who posted bad reviews, but if you call Brett I know he cares and will make things right for you. Sincerely, Ryan McKallagat

John Murphy

Thank you to Salem Nissan for coming to my rescue after my previous purchase was totalled. While I have a few choice words for Allstate, I have nothing but thanks to Patrick and the team. Got me a good deal with speedy service and helped me get my own wheels back under me in no time.

David Grant

Over the last 30 years I’ve bought new vehicles from over a dozen dealerships. The routine is always the same: Pull into the parking lot, and watch eyes of hungry salespeople watch you like vultures eyeing their next meal. Not so with Patriot. My wife was in the market for a new vehicle. After seeing a commercial for the Kicks SUV, we started our research. Buying a car is a lot different these days. First we reviewed ratings for the Kicks. It is a nice little highly-rated SUV. Equally as important these days is the dealership experience. When we looked at the Google reviews for Patriot, we knew we had found our new dealer. Pulling in, we were not overwhelmed by hungry salespeople who are more interested in commissions than in serving customers. We knew exactly what we were looking for when we got to Patriot, and had our numbers in hand. Chris, our salesperson, was polite, respectful, not pushy at all, and frankly, he was a nice guy and a pleasure to work with. The color we wanted was not in stock. Frank, the Sales Manager, let us know that he’d get the color we wanted in on the next business day. He delivered as promised! Taking care of the signatory process was a snap thanks to Jill. We left with the vehicle we wanted, at a price we wanted, with a great finance rate. From beginning to end, the entire experience was (by far) the best dealer experience I’ve had in decades.

eric riopelle

Perfect oil change and tire rotation and even a car rinse.

Henry Lebensbaum

Took car to be serviced. Every person was extremely helpful, and kind. I saw a class operation that surpassed it's competitor. It is a well run operation with wonderful attention to me and my car. I could ask for more. I was there Saturday because Commonwealth Motors neglected and refused to get me a tire unlock Service temporarily handled the problem, ordered the parts. I came in today and they had all the parts, promptly replaced them. As before, service was fantastic. I visited the show room and their staff was equally kind and great tempermanent. Fantastic operation. My opinion stands as does my recommendation. Go there!

Gowri Vallaban Panneer Selvam

Best dealership in New England area.. Everyone in this place are so kind and friendly. Never had a bad experience with them be it buying or servicing. They listen to my concerns and try to solve it without hesitation. Bret and Patrick - Trusted them for the second time and happy for the decision I made :)

Andrea Nogler

Salem Nissan is absolutely amazing! I can not express enough the positive experience that I had. Right from the beginning, their professionalism and dedication was like no other! I highly recommend Salem Nissan.

stacey Nast

I was driving from Massachusetts back up to Maine when I had a terrible drop in tire pressure! I drove right in on a busy Friday afternoon, and was greeted by Matt in service who was confident that they would have time to take care of my car. He suggested that my kids and I should go enjoy the extremely comfy waiting room. Immediately I was greeted by James the manager who was very genuine and assured me that the tire would be take care of so that I could make a safe venture back to Maine. During our wait we were approached by Jill and her two fur babies. What an amazing environment we had stepped into! Our tire was fixed and we safely headed home! We were very lucky that Patriot continued to extended the highest level of hospitality and genuine care and concern to myself and my family.

Oscar Ortega

Great customer service

Katlyn Simula

I can honestly say, I have been looking for a car for 6+ months and every dealership had been the same (not giving me enough for my trade, extremely pushy or just really understanding what I was looking for). Patriot Nissan changed my whole perspective on buying a new/used car. I am honestly upset that I didn't go see them sooner! The moment we walked in, the front desk receptionist was very sweet and helped us find a sales team member, then she introduced us to Sam. If you are going to Patriot Nissan, I highly recommend Sam, he genuinely wants to help you find the best car and wants to understand what exactly you want (financially and for a car model). The car that I was going to look at, wasn't ready yet, so I went back a few days later to check it out. They had detailed the car and Sam even went to the lengths of sending me a detailed video of the car features and what it had to offer. Throughout the car buying process, they were very understanding, patient and loyal. Every other dealership I had been to, was pushy and just trying to 'get a deal' (I didn't get that feeling with Patriot Nissan). I actually felt like they cared about me liking the vehicle I chose and made sure it was the right decision for myself. I purchased a used ford escape, they buffed out some splatter marks on the paint and even detailed the inside before I left with it. They really made sure I was taken care of. Sam was even checking in with, leading up to the days I was ready to sign the paperwork. He was super responsive and gave me updates on the vehicle, that I had a few questions about. If you made it to the end of this long review, I can honestly say- Patriot Nissan was the best car buying experience I have had. I highly recommend checking out the vehicles they have!

Tim Pelletier

Just bought my second car from Salem Nissan in the past 13 months! They did an outstanding job getting me the deal I wanted, and in getting me in and out quickly so that I could start enjoying it. I especially want to thank Bret, Alec, and Sean for their direct approach in working with me as I can tend to be a demanding customer. Great job gentlemen!!!

Terri ML

Buy my first Nissan. Didn't even leave the lot and already had an issue. Not only that, when they know when your in a jam. They take advantage of you. I will never go back there again!

Steven Barker

Top notch to deal with and awesome service everything fixed first time every time. Love my Nissan Murano

Nathan D

My wife bought her car here and has regularly been going here for service(service contract). My wife has had a couple issues here that took more than one visit to resolve and she was charged for something each time. They also scratched her car. Service has typically been slow. Not impressed so we're avoiding this dealer in the future.

Nicole Rocha

My sales person, Chris, was great!

Christopher Cicchitelli

Very poor sales experience. Just another shady dealer that will play games, call you every day for two weeks straight even though you never gave them your phone number, and refuse to accept it when you say, "I'm not interested and never have been." Stay away!

Lorie Lusignan

Quick and Efficient Auto Service

Robert South

So my wife and I purchased a 2017 pathfinder here. No issues during the sale. But recently we've had issues with the check engine light coming on and off. It's a pretty new vehicle so it's weird its having this issue. Bring it to the service department and we're told it would be 130$ to run the code. Which autozone would do for free. We find out what's wrong with the car hopefully and decide to get the brakes and 2 tires done as well. Which they charged us 100$ for an allignment. You would think that after getting the work and then some done they'd waive that diagnostic fee. Nope. So 1500$ later the sales guy has the nerve to say "well you got one thing for free" and points to the recall it had.... ya I will happily take all my issues which I have a feeling there will be more to another mechanic.

Brillant Charles

If i could i will gives salem nh nissan dealer 100×100 stars I had a problem with my 2016 nissan altima for 1 week every places i called and went different stories for 1 week no one was able to help in fact i spent $548 without problem solved yesterday jun 1st 2018 i was so exhausted i didn't know what to do with the car. I sat down in the car salem nh nissan dealer came through mi mind i gave them a called late afternoon and i explained the problem he was so helpful he booked me in for jun 2nd 2018 problem solved I RECOMMENDED EVERYONE'S TO ASKED FOR PAUL HICKEY HE'S THE BEST HE WILL TAKE GOOD CARE OF YOUR CAR THANK YOU PAUL HICKEY.

Adam Vanyo

Excellent Dealership I just love my Versa, The sales staff was awesome and my older brother also comes here for everything.

emelin gomez

El mejor, para mi, gracias a los chicos del lugar. Muy serviciales.

Betty McGrath

My husband and I are very satisfied with our new 2018 Rogue Infiniti. Also with the help with Sean Moriarty and Lou from the finance dept. I want to thank them for all their help.

Susan Izzi

It would be great if you had a tool to schedule your own appointments. Susan Izzi

James Scully

Everyone was very nice and helpful

Dana Blackman

Pat Moore is an honest and helpful car salesman. How often can you say that? Bret and Dan should be proud of his progress...and I love my new Rogue, thanks to Pat!

Venessa Alvarado

They are extremely sexist towards women! I interacted with three of there salesmen and each and everyone one of them was trying to tell me what to do and what to purchase. I'm no stranger to leases or the car business! I've done my research to get what I want and need. Extremely rude all around their deals are no saving grace there for don't waste your time!

William Sherry

The staff in the service department is great!

Peter Johnson

Soooo... First we tried to trade in our 2006 Ford escape but they wouldn't give us any money for it. We we're looking to buy the 2015 Jeep they had. First thing the salesman asked us is if we had two sets of keys for it. They didn't want to budge on the price so we tried to leave. Well they kept the keys to our car so we couldn't leave. We went back in and haggled out a price for $20k and shook hands on it. He gave us $495 off the Jeep. I think his name was Roy. Then after we agree he tells us it's $400 more for documentation. We're done by now and just do the deal. My dad goes there today to pick it up and they only have one key. The back seat doesn't latch in so it hits him in the back the whole ride home. It won't shift into four wheel low and to top it all off they left the gas tank empty. Never going back there again.

Gail Becotte

Second purchase at this dealership, great prices excellent staff and customer service!!

Nick Alley

If I could rate this place 0 stars I would. Do NOT purchase a car from the Nissan dealership. All they want to do is take your $ and run. The salesperson I bought my car has but anything helpful. I didn’t receive my half of the forms I needed to in order to register and inspect my car. It was IMPOSSIBLE for me to get a hold of him, and I finally got my documents 2 WEEKS after I bought the car. In today’s society, it is absolutely unacceptable to not respond to a client as we all have access to the internet is some sort of form. If I didn’t email him repeatedly, I would not have gotten any of the aforementioned forms. In addition to this, I went to another Nissan dealership to get my car fixed as the brakes were squeaking. The brakes ended up being fine, but we found out that there WAS AN OPEN RECALL ON MY CAR, WHICH IS TOTALLY ILLEGAL TO SELL TO SOMEONE! Again, when asked how this could have happen, the salesperson was unable to be reached. I had to reach out to TWO other people just to get a hold of him. When I went back to this dealership to get this all sorted, I saw him and he didn’t even look me in the eye. Talk about horrible customer service. This place is the epitome of sketchy car salesman and I would not recommend this place to anyone.

Ellen Beecy

After making an appointment for 9:15 for a scheduled repair an oil change i left 3 hours later what a waste of my morning.

Ryan Samz

This might be the worst car dealership I have ever had to deal with. The lack of communication throughout the whole sales department is just horrible. I am still receiving calls about my lease which was purchased almost three weeks ago from a sales person. This is crazy. Plus on top of that the people we dealt with at the dealership to purchase our leased car had no clue what they were doing. Then we paid money for them to handle the RMV aspect of the purchase and they passed the buck to us to handle most of the issues. This was by far the worst experience ever. I will never go back there and hope customers stay away, unless they want to waste their time. It is not worth any deal to work with such incompetent people. Since I posted this on May 3rd I have been contacted two more times by sales people to do something with my lease. Where is the communication within this business? I purchased my lease three weeks ago! This place will be out of business soon because it might be the worse run company I have ever seen. This is just unacceptable and I feel sorry for any customer who goes there to purchase or lease a new vehicle.

Kevin Farley

Leased a car here a few years ago and have had a great experience ever since. Wonderful dealership and good people. Nissan is a pretty damn good, reliable car

Serge Pierre-Louis

Nothing = Lauren was super nice, pleasantly persistent, and professional

Margaret Wallace

Great service...everyone is so nice and so helpful!!!

normand miller

When the time comes to find the best deal for your car, I call Sean Moriarty. He keeps it simple and organized. Purchased a new car without any headache.! Second in a row from Sean at Salem Nissan...and I will be back for my next!

Sherylann Smith

Love my Nissan dealership

Charl Munhu

If you decide to bring your car here you should avoid the Service Technician whose name is Paul. He is very rude. I love Nissan but this is the first dealership I have been to where they look you up and down before deciding to help you.

Mike Bernard

This was my third purchase with this dealership. The first since Patriot Nissan took over. Patrick Coffey was outstanding.

A Google User

Outstanding car buying experience

Jacqui Perry

I was not excited to buy a new car and I was not expecting to buy one when I walked in yesterday, but Patrick was understanding and helpful. He was able to help me find a car that I liked within my budget and I drove it home that night. He was personable and upfront which helped the process go smoothly.

Mike T

Don't waste your time or money!!!!! Please!!!! This was a trip back to the antiquated, 1970's method of selling cars - and it didn't come from the Sales Rep (He was actually fine to deal with). Instead it came directly from the two, new Owners of the dealership - who I'm guessing, are likely to be bankrupt inside of a year or two! I went in on a Saturday and negotiated a fair price for a new Nissan. One of the two Partner/Owners even came out to congratulate me! I told him i was definitely buying on Saturday or Sunday but wanted to check out a couple of other dealers first (good for me, right?). While he wasn't too happy about that, he understood. Later that day, I called the Sales Rep two more times to ask some additional questions. My last phone call even confirmed the price we had spoken of 3 times earlier that day. I told him I'd be in on Sunday to close the deal. When I returned on Sunday, the Sales Rep was happy to see me, and confirmed what we had spoken of several times the day before. As i waited for him to go get all of the paperwork, he suddenly appeared with the OTHER Owner/Partner who introduced himself as so. The Owner sits down and says "So yesterday's price - - - that was some pretty aggressive wheeling and dealing huh?". I didn't respond. He then says "Today's price is $1,000 more!" - - - with this arrogant, blank stare awaiting my response. I started laughing out loud, and asked him what happened to what we had previously agreed upon with the 4 separate conversations yesterday. He said "That was yesterday's price! This is today's price! Maybe you should have taken the deal yesterday, huh". Almost chastising me like I was a child! I smiled, picked up my belongings and left. The only thing this OWNER was missing was some big gold chains around his neck; too many shirt buttons unbuttoned; a fat white belt for his bell bottomed pants; an oil slicked hair do; and smelly cologne. While most dealers understand today's consumer, this duo of owners are trapped in a time warp! Thank God I got the message nice and early in the relationship. I can imagine how terrible their service and support are AFTER the sale, if this is how they treat customers BEFORE the sale. Well, good news for Salem NH, as I'm sure some prime real estate on Rte 28 will be up for sale shortly - - at a real good price too. By the way, I was driving a new Nissan 3 hours later from another dealer who treats their customers with respect, dignity and common sense!

anthony rossi

I had a great buying experience at Patriot Subaru in North Attleboro when we bought my wife’s Outback so I figured I’d keep it in the family and lease my new Altima at Patriot’s Nissan store in NH. The people there were great. Thank you to Frank, Matt and Jill for making the drive more than worth it. You did not disappoint. Love my new car, thank you Anthony

Nance Angelone

Just leased my second Nissan Rogue from Salem Nissan. Asked for Sean as our salesman for a second time, and he was just as great as he was 3 years ago. Sean was so easy to work with, making us feel comfortable from start to finish. He was so patient with our questions

kim ford

Wouldn't recommend

Amy Krauss

Derek is wonderful! Very happy with my versa! Thank you Salem Nissan and your wonderful staff! My very first new car and was such an easy and wonderful experience cannot wait to do more buisness

Robert Tango

I recently bought a 2018 Nissan Leaf from here. Loved the car; hated the charging part. The car wasn't for me. Since it was used, it was pretty much a done deal once I signed the paperwork. The team worked with me to essentially "return" the vehicle and buy another model. They were super friendly and very courteous. They went above and beyond to make sure I was completely satisfied. I would recommend Patriot Nissan to anyone who wishes to buy a new car, especially a Nissan. By the way, I ended up buying a new Altima, and I love it!

Patrick Quiznos

Very nice people and demeanor, would definitely recommend my friends and family to come here to be treated right!

Nicholas Lupoli

Top notch service.....

John Beob

Car dealership. What more can you say?

Robert Adams

Was very easy and everyone very helpful and professional . Sean my salesperson found the perfect car for my needs. The sale was very fair and the whole process went very quickly. I am a customer for life... well done Salem Nissan.

Julia Mandeville

Went in for annual inspection and for ABS recall issue. Brought my car in days after a long (1300+ miles) road trip and was pleasantly surprised that not only did they get most of the bugs off the exterior, but did a fabulous job with the interior vacuuming. Thank you

barbra piskadlo

Worked with frank, sam and jill. All were very professional and informative. They worked with us on any concerns right away. Second time we were a customer here. Planning on going back for our next. We have bought many vehicles over the years and buying from them is always the best. Never any pressure on their part. Thank you patriot nissan.

Deb Gibbs

I recently purchased a 2014 Nissan Juke from Salem Nissan with salesman Elie Kannan. From the moment I walked in the door I was very impressed with the friendliness of everyone working at this dealership. Elie was a pleasure to work with along with Dan (one of the owners) and Lou (the finance guy). They all worked with me to purchase the car at the price I wanted to pay. I am very pleased with the entire process of buying my car at Salem Nissan.

Stephanie McMenemy

They were great to deal with from start to finish, always open and honest communication.

Lori McDole

Salem Nissan is fantastic! I purchased my last Nissan from Salem Nissan and it was the smoothest and least stressful car purchase I have ever experienced! I also service my car at Salem Nissan because every time I’m there the employees are very professional and make you feel at home. I will never go to any other Nissan dealership to purchase or arrive my Nissan!

Christina Ossino

Service was prompt & speedy. All staff members were very attentive and helpful.

Charles Saba

Very happy with the selection and friendly knowledgeable staff.

Kelsey Guimaraes

As always, Patriot Nissan treated me like family. They provided me with a rental car free of charge until my car was ready. Paul is highly knowledgeable and always makes sure that he communicates what the options are. Great team over all.

Linda Griffin

Everyone was friendly and helpful through this process. They all made me feel confident that I had made the right deal on my 2019 Rogue Sport which is beautiful.

Michael Nicolaisen

Service dept is always exceptional

Marc LaPlante

Car prep could have been a little more professional. A 5 year old with a hose and a sponge could have done a better job. Throwing Armour All on the tires does not make it presentable either. Had to put my own antenna in as well. Needed to buy bolts to hang my front plate. Something needs to improve on that end.

Amy Wheeler

So far very accommodating, hours are convenient, service mem are polite and explain things thoroughly.