Reviews of Nissan of Keene (Car Concessionaire)

Katie Milewski

While car buying is never 'fun' for us, we are impressed with the level or professionalism we experienced at Nissan of Keene. While professional, there was also a level of casual comfort that made this car buying experience far less painful. We worked with Keene, as well as other Nissan dealers in the area, and Keene was by far the most responsive, knowledgeable and helpful of them all. There is a lot to be said for the smaller dealership who can offer you a personal experience. We would have no problem recommending Nissan of Keene!

Brian Winsor

Just purchased a 2018 Nissan Rogue from Tony Percoco at Nissan of Keene today. Tony and his team made the process super easy and I got a great deal on a vehicle that is loaded with great options. The service was awesome and I’d highly recommend Nissan of Keene to anyone in the market for a vehicle. Great job!!

Carley Wainwright

I cannot rate this place high enough!! I have been coming to Nissan of Keene since I was maybe 4 years old; my mother bought a 2001 Nissan Pathfinder and we have never looked back. She has since bought a 2013 Murano and today I just leased my first new car at 21 years old (18 years of business from our family!). The relationship I have with this specific Nissan dealership is irreplaceable and I can't imagine going anywhere else; they're like family. Every staff member was very willing to help me find the right car at the right price, and they were fantastic at responding to phone calls and emails in a very timely manner! Everyone there is super sweet, personable, and genuine. I couldn't have asked for a better experience. I love Nissan of Keene! Thanks so much for being great. :)

Howie Taylor

My location in Wisconsin makes it impractical for me to bring the truck back to Keene for service. I was impressed with everyone I met when I picked up the truck.

Azem Dushaj

I have bought 2 cars, I had an excellent experience on both occasions. Great staff and car service team.

Rebecca Dechir

Love not being pressured to buy

James Gaskell

This is the only dealership where I really trust anyone. Everyone is up front amd honest. Not only with pricing and financing but with their opinion on if getting a new vehicle right now is the best choice. They truley look out for people here. Sales and service!

Daniel Craig

I bought a 2019 Nissan Frontier SV Crew Cab last night. I could not be happier with the whole Nissan of Keene customer service experience. Most often a car purchase to me has been like a trip to the dentist for an extraction, for years a vehicle purchase has been on my list of things to avoid approached with a high degree of mistrust. I found the Nissan of Keene was not your A-typical car buying experience. I found the experience to be very low key, no pressure from my first contact to my last stroke of the pen. Richard Roe (RJ) our Sales Consultant was honest and open. RJ took time to explain every feature and every part of the sale and was not the least bit pushy. Chris Cavaleri the Sales Manager, was extremely helpful, Chris was very fair and easy to negotiate with. I initially reached out trying to buy a 2018 model closeout and drove away with an even better deal on a 2019 model. In closing, the dealership is a "field or dreams" scenario more appropriately a field of cars, "build it and they will come". Traveling approximately 50 miles one way to the dealership to what I would consider a location not in "the thick of things". But the trip was well worth it, for the beyond expectation pricing and the ease of purchase experience. Thank you again. I consider this to be not the end of the business transaction but perhaps, the beginning of a business relationship.

Brian Castiglioni

I don’t believe Ben and Chris could have done anything better. They are both excellent at what they do, which is why I came back to purchase my Altima with them after we purchased a Pathfinder for my wife a few months back.

Tom curtis

Excellent customer service, tremendous sales team, Chris was a great help, and reason why we have gone to Nissan Of Keene for not only one but two vehicles.

Ashley LaBounty

They're provide horrible service. Brought car in for an oil change and to look at some other issues. They called back and left a voicemail saying my car was ready and told me what else needed to be fixed, didn't even give me the option to ask if it could be done that day. I had to call back twice to get them to final figure out that they could fix my car and have it ready in 2 days. It was not ready in time and the screwed up my breaks. They supposedly fixed my breaks after keeping it a third day. And now my breaks aren't working properly and sounds like the calliper froze and world down the breaks to medal. I would never recommend anyone to go to Nissan for service or to buy a car.

Karen Curcio

In 2007 I leased my first Nissan, a beautiful blue 2007 Murano with tons of features. Tony Percoco was the sales person who got me into this vehicle, and to my delight, has been promoted and is still working at NOK! I always brought my Nissan here for routine service and the occasional little problem, and the service staff go out of their way to make each service experience as painless and friendly as possible. Since that first Nissan back in 2007, I did a term with Subaru, and another with Chrysler, but now am happily back behind the wheel of my 4th Nissan...a beautiful green 2019 Rogue loaded with all the latest gadgetry! I was very happy with my previous 2017 Rogue and quite surprised when my gal Kaitlyn gave me a poke to let me know I could upgrade my lease early with almost no effort on my part. I had been planning to keep that 17 model, especially since I had just signed a loan for my son to get a car and thought my credit was tapped out for the next several years, but being a previous Nissan finance customer gave me the green light to go ahead and slip into something a little more comfortable! Kaitlyn and Tony had already done the preliminary qualification work and even picked out the perfect demo to show me...and the next day I drove home my beauty! As long as I remain in New England, I will continue to do my car business with Nissan of Keene. (side note: my son lives in SC, ergo the reason I did not go thru NOK for his car)

John Rafuse

I have dealt with Nissan of Keene for over 35 years now. Customer satisfaction is a must for them. Not another dealer I would deal with! Also it doesn’t hurt that Nissan vehicles are dependable and reliable.

Matt Renaud

Nissan of Keene is a big dealership with a small business kind of attitude. I recently purchased a 2006 Honda Element SUV from Nissan of Keene and I was blown away by the high level of professionalism and the excellent service I received as a customer. I would like to specifically thank Jim, Michael, and Kirk, who all worked with me throughout my experience. When I got the vehicle home, there was a minor emissions issue, so I called the dealership. At this point, most other dealerships would say "Good luck, you're on your own now." Instead, Nissan of Keene went out of their way to drive a replacement vehicle to my home (nearly a 3 hour drive from the dealership) and drove my recent purchase back to Keene, where they fixed the issue FREE OF CHARGE. Not to mention, the replacement vehicle they brought me was a brand new Nissan Frontier 4x4 crew cab. I would like to especially thank my salesman, Jim Gaskell, who made this vehicle swap and free repair his personal mission. He did a lot of driving in a short amount of time. The crew at Nissan of Keene somehow made the process of shopping for a used vehicle an enjoyable experience and, more importantly, they stand behind their word. This is a rare find in today's world. A big thanks to the whole crew at Nissan of Keene and I know where I'll be shopping for my next vehicle!

Gail Bonski

RJ or Archie was a pleasure to work with. I will refer others to him in the future. He was so professional and kind throughout the entire process.

Marshall Stevens

Quick, no high-pressure sales people, the sales lady was knowledgeable and helpful and friendly (Catie) and the manager was helpful also (Chris). I've already recommended them to several other people.

andrea boyd

Nissan of Keene was the second dealership I had been to when searching for a car. I drove around for a few minutes, looked at a few cars and no one really came out to ask what I was looking for. When I finally got the attention of Taylor, a new hire and not totally sure of himself, I was a little skeptical at first. Taylor made this process easy, comfortable and he was very friendly. I test drove the new car, liked it, but left the dealership in search of more. Coming up empty handed, I went back. I thought about the other dealerships I went to and was very impressed with the friendly atmosphere of Nissan. Thank you for a great experience Taylor and good luck on all future sales! Kudos to Chris for prompt, quick service and helping Taylor with his first sale.

Freedom Hill Gear LLC

The Nissan of Keene Team helped me get into this shiny new 2019 Titan in Midnight Pine! Thanks Tony and Ben for the great dealership experience!

Kathy Wilber

Good experience. Everything explained. Very courteous.

Alexandra Lentini

Chris cavaleri is the best guy here! He’ll give you a great deal!

Nate Kenyon

I have worked with Tony for years...many cars later I can honestly tell you this is the place to get your next vehicle! You won't want to go anywhere else! No games and no gimmicks...just a great deal you can feel good about. FACT!

Jennifer Morrill

Nothing at all! They were great, as always.

Steven Brown

It's not often that a car dealership has a firm grasp on customer service this one however, does. From my initial phone call to driving off the lot the entire experience was painless and free from any normal trashy car salesman tactics. I would recommend this business and especially the team working there to anyone looking to purchase a new car.

Gail Dupler

My family and I have been buying cars from Nissan of Keene for many years. We have always had really great customer service, positive buying experiences and many laughs. I just recently bought a Jeep that Nissan of Keene doesn't sell and I have found out just how special the customer service is. Nissan of Keene has a very positive and happy vibe and I am happy to recommend them to family and friends. Harry in customer service is so very helpful and I can't say enough good things about Tony P in the sales end. If a positive automobile experience is what you're after then Nissan of Keene would be the place. Now if only they sold Jeeps....

Dennis Alex

I was looking for a Frontier S in black with manual trans and no options. A no frills work truck. I’ve had Frontiers and a Hardbody before and love these trucks because they can take a beating, they are reliable, easy to work on, and they run forever. I was calling around all over the place, a 500+ mile radius from my house, not having much luck finding the truck I wanted when I started talking to Katie up in Nissan of Keene. Ended up with an out the door price that was lower than just the cost of the truck at other dealers… and I was searching from Maine to Kentucky. The negotiations were fair. There were none of these BS games at Nissan of Keene. I told them what I wanted to pay. They of course countered with a higher number. We went back and forth over the phone for a couple days and landed on a number. All without me going in. Without the “when can you come in and test drive the truck”. Without the BS “we only negotiate in person” or the BS “haggle free pricing”. I hope they made a ton of money by meeting quarterly sales goals, because I got an awesome truck at a price that has made everyone else on my job site jealous. When I walked into the dealership for the first (and only) time, the first thing I noticed was how modest it was. Modest, but clean. When you go into a dealer and see marble tiles and granite counters, all the high end finishes… to me it’s a red flag. It means they are screwing their customers. They are making too much money. I understand that everyone has to eat, but I don’t want to pay for the dealer to dine on steak while I’m stuck eating hamburger. I used to do inspections. I would determine if contractor’s work was acceptable or if there were deficiencies that needed to be corrected. I met lots of people on the job, some happy to see me, others not so much, and I got pretty good at sizing people up. As a result my BS detector is fine tuned. The vibe at Nissan of Keene was wholesome. Yeah they are car dealers and you need to do your due diligence, that goes without saying, but I walked out of there and didn’t feel like I needed to take a shower to wash away the sleaze. These were genuinely good, salt of the earth people. Another thing I liked was that they didn’t have a finance department. Yes they can get you financing if you need it (I paid cash)… but they don’t have full time employees dedicated to it. This is a big plus in terms of their business’s ability to save money and reduce cost, which is part of the reason I was able to get such a good deal. As someone who works for a small construction company in a niche market with relatively low mark ups and fees, I really appreciate the efficiencies of a “lean and mean” operation like Nissan of Keene. I dealt with the GM and sales manager a bit, but spent most of my time with Katie. She was a cool chick who could drive a stick and had an old Hardbody pickup named Cletus in her driveway. She wasn’t pushy. I told her straight up I wasn’t interested in any of the add on paint protector or corrosion inhibitors they try to sell. She got it and didn’t push. The transaction was smooth. I was in and out within an hour, which included a pretty long test drive on my part. Everyone was friendly. There was one small tiny paint chip on the bed rail. Not the dealer’s fault. They took care of it and even sent me home with some touch up paint. Thanks for the paint Katie. If all dealers conducted business in the same manner as Nissan of Keene, then car salesmen wouldn’t have developed a reputation for being a bunch of degenerates. I can’t recommend this place enough. I’ve told everyone back home about my experience. If you are in the market for a Nissan do your homework, shop around, but call these people. Talk to Katie. PS buying out of state was no problem at all. Thank you Nissan of Keene. I love my new truck, saved about 15% compared to just about every other dealer in a 500 mile radius, and felt really good about the deal and the people I made it with while shaking hands at the end. Worth the drive if you’re not local. 11 out of 10.

Marques Dean

A few months ago I purchased a new 2016 Deep Blue Metallic Nissan Sentra S with a 6-speed manual transmission. The customer service experience at Nissan of Keene that I had was like a breath of fresh air. Kaitlyn O'Malley understood my needs for a replacement vehicle (my 1998 Jeep Cherokee was getting maintenance happy) and the finance department was able to get me approved even with a few credit blemishes. For that,I'm very thankful and I wouldn't hesitate to recommend the dealership to anyone.

Melissa Hildreth

Service department us amazing.

Kathy Smith

I had a wonderful experience here today! Nick was extremely nice and thoughtful. Steven was extremely helpful and went out of his way to help! You don’t just interact with one nice person! Sara, Tony, Ben , Carl, Alisha..... Everyone is super nice and amazing! Definitely like a family!!

Steve Goldfarb

There was some miscommunication and the managers called me and helped clear things up in a quick manner.

Melinda Savic

I had an appointment on Saturday to get my car inspected. I was greeted as soon as I walked in and the young man helped me right away. I was showed to the waiting room and few minutes later, I was called back and asked if it would be okay to get my oil changed (it was due in about 500 miles) and tires rotated while I was there. I said "Yes, of course!" and was told it would be all set in about 1h20 minutes. It took about 40 minutes total :) They explained what was done and what I needed to watch for. Would definitely recommend Nissan to my peers.

Lee Porter

I purchased a 2013 Nissan Juke at Nissan of Keene from Kirk C. two weeks ago and it was a very pleasant experience. The staff was friendly, knowledgeable and helpful. They were up front about all of the financing and it made our negotiation very easy and trouble free. They are true professionals and I wouldn't hesitate to recommend Nissan of Keene to my friends. Nor would I hesitate to go back there the next time we need a vehicle. Looking forward to years of great relationship.

Erica Sprague

They can't all be winners & that just happens to be my experience. Upon arriving on time for an appointment that was not honored. The sales lady was unprofessional & had no interest in helping me find a vehicle. Being jerked around is an easy way to sum up my overall experience. I felt like I had wasted my afternoon. It was not a waste of time though every cloud has a silver lining & in my case it's the Honda CR-V EX that I now drive. I guess the universe must have not wanted me to drive a Rouge. The two star is only because the owner did reach out to apologize for the poor service I received.

Marissa Weiner

Recently bought a certified pre-owned Nissan and had the pleasure of working with both Catie and RJ. Best customer service I have seen in quite some time. Truly appreciate everything they did to make the process go smoothly. Highly recommend Nissan of Keene. Don't forget to ask for Catie or RJ!

Catey Metcalf

Sales staff is amazing. They worked super hard to get me a great deal. The service department is just as amazing. Everyone at this dealership makes me feel like part of the family. I will never go anywhere else.

Robert Giguere

We have been customers of Nissan of Keene since 2007, and have purchased many vehicles from Tony, he and his crew are always extremely professional and treat us like family! The level of service is amazing, Rob and his service team is top notch, they get the job done right the first time, we live over 2 hours away, there is Nissan dealers closer that we have tried, but there level of expertise and service fall extremely short to Nissan of keenes superior team ! We are so glad we found Nissan of Keene. We are customers for life! Thank you Tony , Rob and the whole Nissan of Keene team for making every trip to your dealership an amazing positive experience! Will see you soon for that new maxima!

Christopher Iosua

I am 100% satisfied with the service I received purchasing my used Nissan Leaf. Carl and Chris are exceptional at their positions. Worth the trip to get there!

Tom Mimitz

Went in to find an obscure bold for my 12 year old car. They were able to find it right away and sold it to me cheap. Nice people will go back.

Justin Haley

Best buying experience ever catie did a amazing job recomend to anyone

Steven Bailey

Brought my car in some work, which included rotating my tires. I left the wheel lock in the center cup holder. After getting the vehicle back home I suddenly realized the technician did not put my wheel lock back in the car. Tore through the entire vehicle and could not find it. Call the dealer who advised me they would give me the wheel lock back in 4 days when I returned to have new rear brake calipers installed. Also noted that the technician did not rotate the tires as I requested during the oil change. Dealership stated factory rear calipers were $400 each, so they elected to install aftermarket calipers at $75 each. Stated they would be ready upon my return on April 4, 2018. When returning to the dealer on April 4, I was advised the calipers for $75 each would take 2 weeks to order and get. In other words, they never ordered the calipers. Nor did they ever call me. He immediately tried to sell me on aftermarket calipers he could get at $200 each. I advised him that they should have contacted me in advance. They never placed a call to advise me that they did not order the calipers, or they were going to try to sell me calipers that cost $125 more each. I advised him on my previous inspection his technician did not rotate my tires, lost my wheel lock and now they are trying to talk me into a repair the costs $250 more when it was their fault for not ordering the parts. I advised him to order the $75 calipers and contact me when I can bring the vehicle in. This tactic represents poor customer service with an attitude of arrogance in thinking I should just pay the higher amount for parts than quoted because they did not do their job. They should have offered to install the more expensive calipers since I was there, but only charge me $75 each. Instead I now have to wait another week, reschedule and spend another morning going to the dealer. Update: The General Manager reached out to me immediately and was able to secure the correct parts at the promised price. He was extremely professional, apologetic and customer service driven. He explained the oversight and was eager to make me feel comfortable. He turned a negative into a positive. Thanks Tony! A great experience!! Brought my car in again for additional work. In a short period of time they checked out the vehicle and found the problem, along with identifying another serious problem. The transmission was going and in need of replacement. They then got me into a free loaner car super quick. Within 2 business days they obtained a new transmission, and had it installed. They also called me each evening before they closed to advise me of how it was going. I loved that!! Got me back into my car within 2 business days. Did all the work for the promised price, and now the car runs fantastic. Rob the Service Manager was a pleasure to work with.

Jason H

Our sales experience was generally positive. The service work on the vehicle was initially satisfactory but took a turn for the worse when the vehicle was brought in for service at approximately 36,000 miles. The service department presented me with three options, a poverty-level service that was effectively an oil change, a strangely expensive "Nissan Preferred" service which did include a number of items, and a "Nissan of Keene" service that offered slightly more than an oil change at a grossly inflated price. The service staff was unable to provide an answer for what was required for service based on the mileage of the vehicle. I do not skimp on service. My vehicles receive the manufacturer's recommended service according to mileage. I felt as though the dealership was doing their best to confuse the issue to take advantage of the customer. I cancelled my service appointment, left and went to another Nissan dealership that was able to answer basic questions regarding necessary service. The service "options" were not explained when the appointment was made, but instead were provided when the vehicle was dropped off, pressing the customer to make a fast decision. I worry that many customers would simply opt for the more expensive service because they felt it was the correct thing to do, not conferring with Nissan or another dealer to be certain they were doing what was required. I question this dealership's integrity and would encourage customers to go elsewhere for service, or at the very least verify every "recommended" service item. What is sad about this episode is that I was very happy with this dealership up to this point. I noticed that the manager had changed, perhaps this caused the dealership to switch to a plaid pants and white shoes-style of doing business, where dishonesty and high pressure tactics are the norm?

Melissa Binder

Narissa & Savanah were very helpful, pleasant and knowledgeable. I would recommend Nissan of Keene to anyone who is looking for excellent service and a friendly team of people willing to help. Great car buying experience!

WilliamM

The service was excellent!

Lisa Comeau

Carl and Chris were awesome!

Don Parker

A wonderful, customer-centered staff and outstanding service. After visiting other dealers, Keene Nissan is the only one I'd consider dealing with.

Kathryn Wrona

Kudos to both Tony Percoco and Kaitlyn O'Malley at Nissan of Keene! I recently addressed an issue to Kaitlyn with regard to my 2016 Rogue purchased there. She listened to my concern and forwarded it to Tony. Tony called to inquire about my concern, and with the help of both Kaitlyn and Tony, my issue has been satisfactorily resolved! Many thanks to both of you. It's clear that customer satisfaction is of utmost importance and I appreciate you going the extra mile for me. Thank you!

Sara Daly

First of all, it was my first time leasing a car. My sales person Steven Duclos was ABSOLUTELY amazing! He took the time to get to know me, hearing out what my wants and needs were and worked with me the entire way! Even when he had to take another call, everyone there including Katie and Tony jumped in to help us out. Including Chris the sales manager too! This was my first experience with a dealership and both me and my boyfriend were beyond impressed! We took several of Steven's cards to give to people, especially since being a bartender at Chilis Keene I know many people and many of them knew I was coming to Nissan. I can't wait to tell everyone how excited I am about the service and my new Rogue! Thank you thank you to everyone there! I couldn't have wished for a better experience! -Sara

Robert Gentile

Excellent sales and service

Stephen Goss

We have bought or leased Nissans here for the last 10 years. Have always been more than satisfied with the service. This year, my lease of the Rogue was quick, painless & great thanks to Sam's knowledge. All the staff are friendly & personable! L. Goss

Sandy D’Ambroise

Best car buying experience I’ve had. I will definitely return for future purchases and recommend to friends. Thank you!!

Josh Boncal

Steve Duclos is an amazing person, extremely professional and kind. Hopefully Nissan never lets him go. As long as he’s there you’ll keep my business there as well. I’m not much of a writer but it should be known he wants the best for his customers. The whole staff there is excellent, everyone of them I spoke with made it feel friendly and fun. They don’t make it feel like a dealership, they make it feel like a home.

Michael Grillo

I had the pleasure of visiting Nissan of Keene as I was weighing possibilities for my next vehicle. Though I ultimately went a different direction, I was impressed with the high levels of customer service and knowledge offered by RJ and Chris, and the Rogue Sport I test drove was fantastic. The guys walked me through every step of the process in a way that was comprehensive but not intimidating, and they offered very fair terms on both the Rogue Sport and my potential trade-in. If you're looking to buy a Nissan and are anywhere near Keene, this should be your first and only stop, and I would recommend them to anybody.

Sara Esther Crispe

We just bought a used Kia through Benjamin Smith at Keene of Nissan. He was absolutely wonderful to work with from the very first call until the deal was closed. He was helpful, flexible, immediately got back to me with information and details and gave us an excellent price (and we had been shopping around). He even had the vehicle driven out 45 min. to another area so that we could have it inspected with a garage we trusted. The entire dealership was an absolute pleasure to work with and we would most definitely do business there again and highly recommend them!

Erwin Santiago

They got my transmission fixed at a reasonable price

James Noseworthy

If you are looking for a car dealership where there is NO pressure from the sales team....and a team of professionals who actually listen to the customer, then work to find a vehicle that is a complete fit for the customer....and not what is best for the dealer....then don't bother checking out other dealerships, because the only place you find all that is at Nissan of Keene. My wife and I should know first hand....we had been to many other dealerships only to experience one thing or another that turned us off from wanting to by a car there....then that all change from the first visit to Nissan of Keene. We bought a Rogue there yesterday, but only after the sales team had worked patiently and diligently to find exactly what my wife wanted! Thank you to Tony, Chris, and James.....but most of all to Ben Smith, a salesman with class and compassion.....rare for sure!! You guys hit the bull's-eye dead on center....and gained lifelong customers in us as well.

Tammy Sheppard

Friendly staff.. Just all around great dealership..

Kurtis Madden

Brought my truck in for service for State Inspection. Quick and easy appointment. They even did a complimentary multi point and were able to give me a heads up on some future repairs I would need for my truck. Great experience overall

Rose Davis

Where do I start ?? My husband and I visited five other Keene area dealerships, and none compared to the professionalism and knowledge of Catie LeHane at Nissan of Keene. She was also the only one that offered us to take the car home for the night, so that we could get a real feel for the car we were interested in. She has a breadth of knowledge of the vehicles she is selling, inside and out. We have never encountered another auto sales person in our long career of auto purchases with the knowledge that Catie possesses. She is also extremely detailed oriented and very thoughtful. Her youth may fool some people, however, her expertise far surpasses those twice her age !! Thank you, Catie, from the bottom of our hearts for your considerate care and making this the easiest ever with our new auto purchase. Aloha, Rose & Terry Davis

Sarah Owusu

Nissan of Keene is like no other car dealership that I've ever known, and I don't think this will ever change. The care and respect shown to all who walk in the doors makes all the difference. I do not feel like a client or customer, I feel like a friend treated with kindness and respect. Thank you for being amazing!

Kim Sevigny

SHOUT OUT TO BEN PLEASE....I called him on Wed. My son's transmission blew on his way back from Ohio to Wisconsin and the car served him well but putting a new transmission in a Ford Taurus was not an option. So, I called and spoke to Ben. I explained that my son needs a vehicle; I want him to purchase a Nissan because of my experience with Nissan of Keene. Ben took about 15 min. with me and found the right dealership for my son to go to. There are 14 Nissan dealerships in Milwaukee; he found the very best and one that I could trust and that they would not take advantage of him. Well Ben...THANK YOU FROM THE BOTTOM OF MY HEART! He purchased a 2019 versa; extra warranty; 3.3% interest for 4 years and now has a reliable vehicle that will last for a long time for him. He is a symphony player; owns 2 tubas and the car had to be big enough to hold both. His wife will be entering grad school in the fall and didn't want a HUGE car payment. Ben: they treated him so good. AND THAT IS WHY I WILL ALWAYS BE A CUSTOMER OF NISSAN OF KEENE! You helped me with no sale at all but you saved my son who resides in Milwaukee, Wisconsin. Rosen Dealership and worked with the manager..Ms. Foote. From the bottom of my heart...thank you! You didn't have to do what you did...but you did and I thank you! You pointed me in the right direction to relay the message to my son! I will always use your car dealership; always have, always will!

Scott Langevin

We buy a lot of new cars. Never more than two years w/o buying something new. Not always a great experience. This was the best ever and I bought my first Datsun! Was treated respectfully and without any pressure. Catie has an impressive knowledge of the product and was very thorough. This is not always the case in my prior experiences. In about 30 yrs of buying cars, she had the most complete product knowledge of the sales people I have encountered. Negotiations were quick and fair. Really I couldn’t be more pleased. And if you know me at all, you realize what a tremendous compliment that is.

Jonathan Jensen

Everyone at the dealership has always been so fantastic and a pleasure to work with.

Catie Lehane

I love my Murano and all the wonderful staff members of Nissan of Keene!

phil mundahl

My wife and I purchased a Nissan King Cab truck last year. I just can't say enough about the sales staff at Nissan of Keene. Kaitlyn and Tony were fantastic. We love our new truck!!! This spring we leased a Nissan Sentra. Another love affair!!! Again, Kaitlyn was wonderful to help and advise. Thanks to everyone at Nissan of Keene.

rae

trading in your lease can be nerve wracking, especially if you’ve never been through the process before and you’re ending it a couple months early unexpectedly. lucky for me though, i made the smart choice of going to nissan of keene for my first lease almost 3 years ago. when i got a call from steve earlier this week and planned to see him for saturday morning, i was a tiny bit worried i might rushed into a new deal i wasn’t ready to commit to - however, that could not he farther from what happened! when i tell you my mother and i pretty much spent the entire day with steve, i’m not kidding! he was everything you want your car salesman to be: approachable, kind, thoughtful, honest, knowledgeable, savvy and patient. did i mention he has great taste too? well, that’s not really important but it’s always nice to make quirky connections with people you’re putting your trust in that was basically a stranger the day before :) at no point in the day did i once feel pressured or rushed to make a decision or agree to a price i wasn’t comfortable with. i am so grateful for steve, chris, kevin and tony for making the experience a breeze - they made my car dreams come true. they’re all wonderful, friendly men working toward the common goal of seeing you happy - they treated my momma and i with such understanding and respect. i’m so incredibly happy with my new baby, winston milano the murano! and i wholeheartedly look forward to working with steve in the future and many years to come. seriously, he’s a great dude!! thanks a million and go birds!!!

Ted Kinson

I don't know how you can top the service we get at Nissan of Keene. Kaitlyn, the girl who sold us our two vehicles, came into the waiting area and sat down to talk to us like we were members of her family. You really don't find this kind of service anywhere else. All of the staff have treated us with this kind of friendly, honest, and professional service, each time we visit for our routine automotive work. This is why we will keep returning.

Chris Cali

I drove past 3 Nissan dealerships to get to this one! The manager Chris and salesman Carl Speer promised me a top notch deal on my lease of a Nissan Murano and they delivered. I called 3 other dealerships to see if I could get a better price, and not one could even come close. In fact, one tried, and when I got there they did the old “we can’t offer you that deal anymore but this is what we can do bla bla bla nonsense.” Learn from my mistake, don’t waste your time with another dealership... Nissan Keene is simply the BEST. Not only did they deliver, but it was quick and easy. Three thumbs up

Edward StOnge

After having a horrible experience at a dealer in NYC this was a breath of fresh air! Had the vehicle I had been searching months for and completed a seamless transaction in 2 hours. Everyone was well informed, pleasant to work with and very little back and forth regarding end cost. Car was detailed as we did paperwork and they gave me a full tank of gas to send me on my way. Kaitlyn even sent me a thank you card! Would definitely do business here again.

Robert Clarke

We've been Ford owners for more than 25 years. Our switch to Nissan was solely due to the professionalism, knowledge and first rate service we received from Steven Duclos and Chris Cavaleri at Nissan of Keene. Steve made us feel comfortable and had a wealth of knowledge about the Nissan line. He made it easy for us to make the switch from Ford to Nissan and we are extremely happy with our new Altima. Kudos to Nissan of Keene!

Craig Richards

I wouldn't have room here to give this dealership enough Kudos! Feels like home Everytime I purchase a vehicle here. Thank you Tony, Ben and the rest of the Nissan of Keene team.

Konstantinos Georgiadis

I bought a car from Sean and he was awesome! Super friendly, professional, and enthusiastic. Highly recommend this place!

Abby Wadsworth

My experience with Steven, Chris, and Tony at Nissan of Keene was all positive. I LOVE my Murano. I live in CT and the drive up to Keene was well worth it for the the end result. Friendly, knowledgeable, and fair negotiators. Thank you guys!

angel jarvis

Best car buying experience ever. RJ was great to work with and the rest of the team also.

Laurie Ordway

I can't say enough about my recent experience at Nissan of Keene. They eagerly listened to my wants and needs of what I was looking for in a vehicle. My salesperson carefully explained my options with vehicles, pricing and payments and through this experience, never did I feel pressured as I have with other dealerships. He explained in great detail the mechanics of the vehicle I purchased. Above all, since, he has reached out to me a week later to follow up with me and offered his help if I have any further questions. I have never had a dealership do that in the past. I highly recommend Nissan of Keene!

Gabe Ortiz

Nissan of Keene has always been great to me and my partner. We just leased our 3rd car from them. Great customer service as always. Our Sales person Kaitlyn was phenomenal. Explained everything and made sure we were happy with our deal and sale. Tony, the manager was also very helpful and made us very happy. I’ve had bad experience before with a Nissan dealership in Massachusetts and I was doubting whether to stay with Nissan. Nissan of Keene helped with my decision to stay. We will be returning to this place again. Thanks again for the great service. I love my new car :)

Shannon Kelly

I had such a great car buying experience! I have a very busy schedule and Sean was able to accommodate me by doing everything over the phone. Tony and Sean got me the exact car I wanted and eliminated the time spent waiting at the dealership to just minutes! I am very happy with my vehicle and experience. I will definitely be a return customer for any of my future car needs. Thank you Nissan of Keene!

Paul Hebert

I've been a Nissan owner since back when they were Datsuns. My first was a brand new '82 pickup. When Chuck bought the dealership we were among his first customers. Over the years we have tried other makes and dealerships a couple of times, but nothing matches the combination of Nissan's reliability and innovation with Nissan of Keene's customer focus. We have found Nissan of Keene to be honest, friendly, and a pleasure to work with. The Sales Team is knowledgeable and thorough. NEVER high pressure, always available to answer questions and match you up with the best vehicle possible at the best price. The Service Team truly "takes care" of you. Maintenance visits are always handled professionally and efficiently. The friendly representatives go the extra mile and even get me to work in the morning when I drop my car off. Chuck is typically "ahead of the curve" when it comes to innovation at the dealership, honesty, and customer focus. I think of Nissan of Keene as my "vehicle consultants", working closely as my partner for vehicle purchases and service needs. I would without hesitation recommend Nissan of Keene for your next vehicle purchase.

Bob Areias

Tony is amazing to work with. I own a local plumbing company and have bought several commercial vans for my fleet and he has met all my expectations over the course of several years. I have dealt with several dealers but Tony and Nissan of Keene by far is the best to deal with. They made all my sales very comfortable. I would only by from Tony and his crew at Nissan of Keene for my business and personal needs.

Ashley Tkatch

Catie went above and beyond to help me get my dream car when I thought it wasn’t possible! Actually, everyone there did! Everyone was so kind, not pushy, and genuinely happy when I was approved (because I didn’t think it would happen!) even testing out cars catie more than once helped me rearrange car seats to see if they’d fit. When it came time to transfer everything from my old car to new, rob and catie did everything without even asking I barely lifted a finger and they were so fast and efficient so I was able to pick my kids up on time. The entire staff at Nissan is kind, hilarious, helpful and really enjoy their work. They aren’t just trying to make a sale. It was clear today by everyone’s genuine happiness for me! Thanks everyone !

Mark Bromley

Great experience with good people and products.

Kevin Justicejjjuuii,yigyuhqqq22#rg333ty3uh

The experience was great as always. Friendly people who always make you feel welcome and valued. Never any pressure. No matter where I live, I will always come back to Nissan of Keene.

Carl Carlson

I was at Nissan of Keene a short time ago and spoke to the sales people, they were very friendly and knowledgeable about the vehicles they sell. The showroom is very clean and there service people are all SAE CERTIFIED, there was no pressure to buy and they answered all of my questions.

Susan Newell

I bought my 2015 Nissan Rogue at another Nissan Dealer 50 miles away. Nissan of Keene was ready, willing and able to help me with a rattling sound. From initial contact to pickup of my vehicle, everyone was professional, courteous and genuinely friendly. Nick, Sean and Ava were all fantastic. $35 dollars and an hour and my Nissan is running like a top. Thank you Nissan of Keene. I will visit you first in my next vehicle search!

Corey Pinkham

Of all car dealerships I have dealt with I can not say enough good things about the people at Nissan of Keene. Over the past 5 years I have bought or leased 3 vehicles from them and every time the experience has been great. There are 7 Nissan dealers closer to where I live, in fact I am 2 hours away from Nissan of Keene but I will always go to them first. There is never any last minute changes or any of that car buying anxiety that we are all to familiar with! I never hesitate to tell people to call them and have actually referred family and friends who have also had a great experience. Special shout out to Tony and Ben these guys are the best!

Jen Muzzey

Amazing experience, friendly and approachable staff. Steven was great to work with! Never felt pressured, enjoyed my experience with Nissan of Keene!

Mike Puschaver

Sales staff is very accommodating and knowledgeable. Very patient as I test drove multiple vehicles, and went the extra mile to find the vehicle trim and color I wanted. This is my family's third leased vehicle from Nissan of Keene, and we are very satisfied both with the dealership and the vehicles. Also, their service department is excellent. Easy to schedule, very thorough, and they explain everything. I recommend Nissan of Keene highly! Nissan vehicles are a fantastic value; a quality product with many features at a reasonable price.

Kris Congdon

I showed up on a random day and time just because I was in Keene. The service guys squeezed me in for an oil change +, and I was all set in half an hour. Also they're nice to my dog. What's not to like? See you again, Kris

skye sosinski

Carl provided very friendly and informative service!

Pamela Doyle

I am thrilled with my new vehicle purchased at Nissan this week. Everyone was so helpful and they got me out of my previous lease with another company. Many of the team members introduced themselves to me, and made sure I knew they were there if I needed anything. Their process for delivering a new car was extremely helpful and thorough. I highly recommend Nissan of Keene for anyone looking to purchase a car!

Robert E. Lafond

You need more sales people like Caty Lehane. Personable, knowledgeable, extremely friendly. But she's not pushy. It was great working with her. REL

Tiequa Isaacsen

Honestly I’m so pleased with all the Nissan of Keene has done for and with me. They have been amazing all along. Ben Smith helped me get into a car that I love despite have some serious specific requirements. I can not thank him and Nissan of Keene as a whole enough. I will absolutely be continuing to work them in the future.

Steven Geller

Auto service and customer attentiveness above and beyond my expectations..Service done in a very timely manner

PJ Braun

They always treat you like family. I never in a million years would have thought I would LIKE to go to a car dealership. I love this place.

William Darnley

Regret the day I ever went here. Never will again. Interesting reply, Nissan of Keene, when you first presented me with $1500 in repairs scant months after my ill fated purchase, you were not interested in helping at all, so no, now with another $1000 estimated repair bill why would I bother to contact you (as you suggested) again? Because a negative review sheds light on things and it looks good in a public forum? No. Once burned is enough. I am stuck with this Lemon (hallelujah, no lemon law in NH) that I am paying for and can only afford to fix via credit card ie: more debt. This is my experience and my personal opinion based solely on that personal experience. Perhaps someone e else had a good one and they will make up here for mine.

Jeffrey Coar

Never thought with my credit I could get approved for a new vehicle The team here at Nissan of Keene rock and did a great job getting me approved Thank you for your hard work.

Anne Wright

I leased my car back in 2017 from Nissan of Keene. That transaction in its self was amazing. A lot of other dealerships I had spoken to previously asked me what color I had in mind before I could even tell them what I needed in a vehicle. That was NOT the case here. I worked with an Associate to go over what cars they had that would best fit my driving needs while staying within my budget. The very last question after looking at all of the options was "what color do you see yourself in?". Every time I bring my car in to get the oil change, inspection done or just have them look at something that I'm not too sure about, has been impeccable. Nicholas Owen has always gone above and beyond with my car, answering simple questions I have or cleaning the inside of my windshield for me. It always gets returned to me sparkling like new and I never have to wait more than an hour for the service to be complete. Even today when I went in to get an oil change and inspection done on it, they didn't have a desk available to work at (the one they usually offer was being used). Nick took a small table in the waiting area, cleared it off and put it in front of a chair near a power outlet so I could work while I waited. That's just one example of the type of amazing service you'll get at Nissan of Keene. Honestly, even when my lease is up I'll probably stick with Nissan of Keene just for their amazing service department. It's too bad that the sales associate I worked with before is now in Service because I would've loved to lease another car with him. I guess it just makes the Service Department that much better though.

Abby Timmons

Great dealership filled with great people and great cars. Hands down the best local dealership.

Christina Marie

I purchased a 2017 Maxima from NOK and I've never been happier! The vehicle is gorgeous and is exactly what I was looking for. Everyone from Sales to Service was wonderful to work with and they made it a very stress free experience.

Josh B

My car buying experience at Nissan of Keene was fantastic. Everyone I worked with there was friendly and open. No one was trying to sell me anything I didn't want or didn't need. RJ did a fantastic job walking me through my purchase and helping figure out what worked best for me. The car came perfectly clean and 100% satisfactory, wouldn't have changed a thing about my experience with Nissan of Keene!

Kathy Rue

Just leased my second car with Nissan of Keene, Ben, Tony and Chris are simply fabulous! They truly care about their customers and I would recommend them any day!

Joe Amato

Ben and Chris went above and beyond to get us a great deal on a Nissan Rogue. We requested a certain bank with certain conditions regarding financing and they went well out of their way to assure all specifications had been met. That included fair negotiations and honest service. Thank you both, along with all the great staff at Nissan of Keene, for standing out from the rest of the dealerships in the area.

Ernest Vose

I arrived early but they took my truck right in and serviced it and I was out of there almost before my appointment was scheduled for.

Joyce DeSanctis

I found the car I wanted online and contacted this dealership directly. My request to test drive was responded to by Kirk Callender, who answered all of my questions promptly and arranged for a meeting. He was friendly, knowledgeable and never once pushed us in any way. We drove the car, agreed quickly on the price and came back the next weekend to purchase. On both occasions, we brought our small dog, who was welcomed in the dealership as well. Everyone there is a dog owner / lover. We would recommend this dealership to anyone looking for an enjoyable buying experience. Kirk was especially gracious and so pleasant to work with. Thank you, Nissan of Keene!!

hillarie brown

There is no I in team, and it shows here. From talking to Cait, to working closely with Kait and Chris. The most genuine, kind, and compassionate group I have ever worked with. I loved my Nissan before, and now I love the Nissan family of Keene just as much! They are way more than just your average car dealership. Thank you all for your help and support!

Rizzy

My wife and I came in today and are leaving with a new rogue. Everyone was great they were attentive, polite and very down to earth

Jerilyn Day

My very first visit with this company was all that I could have asked for and more. The salesmen were very helpful and without being pushy. The people I spoke to know their products and the features they have. The lot has plenty to choose from.

AugustRush1993

After a few months of searching, communication with 10+ other Nissan Dealerships , and lots of emails- I traded in my 2013 Cube for a 2017 Sentra! Overall, the experience was great. Chris and Kaitlyn were very helpful and patient- they sincerely look out for the best interest of the customer (which is rare today). I would highly recommend this dealership to potential Nissan customers.

Mike Bulgajewski

Best car buying experience ever! Friendly, "no pressure" atmosphere. Ben, Sarah, M.J., Chris, and the whole team were welcoming, and professional. Extremely satisfied with the vehicle and the service provided by Ben Smith. Highly recommend Nissan of Keene!

Eric Johnson

Nice and clean has coffee and snacks

Jessica Hecker

Kaitlyn was so nice and helpful throughout the entire process. For the people who dread car shopping, I will recommend they go see Kaitlyn!!!

Bairdit .

Had an opportunity to lease another vehicle with Nissan of Keene the other day. Always a fun, laid back experience. I worked with Kaitlyn who was phenomenal, and it's always great working with Tony the GM. Top notch.

Todd Civin

I have purchased my 5th Nissan this week from Nissan Keene and each time the service and staff are outstanding! Special thanks to RJ Roe - you make our purchases such an awesome and easy experience. I will never go anywhere else.

Jennifer Bryant

Since moving to the monadnock region, Nissan of Keene has been the place for my family and I. Tony and the team are more than sales people, they are friends. I recently purchased a new Nissan Rogue and as usual the service was great. The process is quick and fair, and they went above and beyond to get the color I wanted. And most importantly, my kids love the snacks and waiting area. Jen

Gary Morse

The service department is very rude and was dishonest with me ! My appointment was made a week in advance to ensure that the part was in Stock which they said it was ! Another man was there with the same issue with his truck as mine and I was there at 7:25 am he didn't arrive until 7:55 and he was gone at 8:30 which in the meantime they told me that they had to order the part ! For $358,00 ! Needless to say that they did fix my truck after I made a stink ! FREE!!! To this day I believe that they put the part on the other truck as they were the same truck except he had a factory warranty and mine was just a deilership warranty. !!!

Jonathan Mason

Rob suggested a new set of Yokohama tires and I was super happy they were super quiet riding compared to the last tires I had on the truck. Chris did a great job on the tire installation and alignment too. They treated me very fair. Thanks!

J Kon

In and out of there in no time at all and even with truck all washed up to go. Rob and staff are always very professional, courteous, and welcoming. Top notch as always! Always a pleasure to talk with Tony too. P.S. It's Joe and not John. Thanks.

Joanna Herman

I purchased my new Rogue about a month ago from Nissan of Keene and had a wonderful overall experience. From selecting the vehicle, test driving, to the actual purchase process every step was enjoyable (not something I have said before about buying a car). I left feeling confident in my pricing and happy with my brand new car. Even the follow up I have received to date has been super friendly! I would without a doubt recommend Nissan of Keene to anyone shopping for a new car.

Jaime Firenze

Nissan of Keene (sales & service) is by far the BEST dealership I have ever dealt with. For more than 10 years now they have received my business and will continue to because of the level of service they provide. Everyone is always friendly, knowledgeable, and ready to assist with a smile on their face. No matter the situation, they strive to get you what you want and make sure you are happy. Most importantly, they are extremely trust worthy and I would recommend this dealership to anyone looking for a new or used car. You will not be disappointed. Tony P. is the man!! If you don't believe me, go see for yourself.

bethanybechard .

Catie Lehane was so great to work with! I'm now leasing my third consecutive car with them and I'm in love. I told them what I wanted/needed and my budget and they worked so hard to find the perfect car and the perfect deal. It was so quick and easy - I love working with Nissan of Keene!

John Chetro Szivos

Amazing customer service! After a few days of getting beat up by the typical dealership salespeople I happened to wander in here as my last stop of the day. The men and women that work here are incredible. They are kind and looked at my situation and offered solutions that were just great. Alex was my sales contact. A gentleman and gentle soul who is easy to talk to and a straight shooter. Chris, the sales manager, is a first rate professional. He and Alex worked together to get me a great deal and moved me up into an even better vehicle than I originally came in for. I am really happy with the experience, the car, and feel there are some people who will do all they can to take care of me. Don't pass this dealership by, and make sure you ask for Alex.

Heather Sullivan

Kaitlyn at nissan of keene was able to get me the car of my dreams when I thought a new car would never be a possibility for me and at such a great price! If you want a car you should definitely go see her.

Carl Speer

Awesome place to do business! All the staff in sales are service are so caring and helpful. I like the staff here so much that II applied or a position when one opened. It's awesome to work with a dealership that focuses so much on customer satisfaction and service!!

Thomas Ronning

Nissan of Keene is a top-notch dealership. Although I live 40 minutes away, the customer service is why I continue to return. Each and every time I am at Nissan of Keene, many members of their team great me and have conversations about how I am doing. I travel approximately 30K miles a year. The service department is fantastic and keeps my car running in tip-top shape. They are always aware of rebates and apply discounts - when possible - to keep the maintenance fees to a minimum. I understand why they are rated as the best Nissan dealership in the country. I recommend anyone in need of a new vehicle, to visit Nissan of Keene.

Andrew Sellers

Wonderful customer service and always a great experience.

Ethan Clark

The entire staff at Nissan of Keene goes WAY above and beyond to meet their customers needs. Myself and my whole family buys their cars here and we would never go anywhere else

Janis Duffy

As always, Tony Percoco and Ben Smith were the best. Tony is so good when it comes to the financial aspect of trading/purchasing vehicles. Ben is just a fantastic person to work with you and spend time going over your new vehicle. This is my fourth Nissan Rogue purchased from Nissan of Keene - do I need to say more? Service has always been the best as well (very important to me). My husband and I were VERY HAPPY WITH OUR EXPERIENCE!

Darleen Mckinstry

Today I had the pleasure of purchasing my second NISSAN ROGUE from Steven Duclos at Nissan of Keene. The vehicle is beautiful! I received impeccable service from Steven and Chris, who took the stress out of car buying, and made the transaction seamless. I highly recommend Nisssn of Keene. Thank you for helping me get into my gorgeous hi-tech new car!

Jeffrey .Normand

Had a great experience purchasing my first truck from Nissan of Keene. Carl helped me find the perfect truck for my families needs. Thank you Carl and thank you Nissan of Keene.

Daniel Bosely

I have purchased 3 vehicles from Nissan of Keene. Only the first time I lived near Keene. I will always do business with Tony and Ben of Nissan of Keene. They give amazing deals and cut out the hassle of the buying experience. They focus on the clients in front of them and have continued to reach out to me to make sure everything is going well. Great place to buy a vehicle and a great experience!

Rachael Devore

I really enjoy having my nissan serviced in Keene because everyone is so friendly, the waiting area is clean and you don't feel like you are getting screwed over. Plus on Saturday there are dogs to pet.

Denise Roderick

HUGE thank you to Tony, Sean, Ben and Lizy for such a fantastic experience! The attention I was received while taking delivery on my new Maxima was amazing! Thanks for another GREAT experience!!

Mark Tazelaar

Hi Chuck and Tony: I wanted to let you know what a great experience we had buying our new Rogue. Everyone was incredibly helpful and friendly, making everything extremely easy for us. Kristen was wonderful, letting us know every step of the way where things were through her many emails and calls to us. Angelina was a delight, making an otherwise tedious task of finances and signatures (let’s face it!) actually enjoyable. Abby was very knowledgeable and friendly while showing us all of the features of the Rogue, and Ben made sure with his beaming smile that we were happy with everything associated with our new purchase. Tony and Chuck, we wanted to personally thank you for the fees and payments that you waived for us … we truly appreciate it. We know without a doubt that we got the best possible deal. But that’s not the real reason that we have kept coming back to you for over 20 years. It’s the people. When we visit Nissan of Keene, it’s like coming home to family. Chuck, we’ve obviously known you forever and immediately recognized the fact that you're honest and open, a real rarity in the business. Tony, you always makes us feel like family and it’s always truly a pleasure to see you. We can’t forget Harry and Rob in service who give us a huge welcome every time we visit. And it’s apparent that anyone else who comes to work for you is expected to give your customers the highest level of service, respect, and friendliness. Once again, thanks for everything, and please let your staff know what a fantastic job they did. We look forward to seeing you again to tell you how much we love our new Rogue! Mark and Joan

Joseph Settipane

Ben and Tony were great. Highly recommend they did everything they could to get me the best deal possible.

Janet Hautanen

As a customer of Nissan of a Keene for over 30 years, I have to say each experience continues to surpass the last. I believe in shopping local and feel very fortunate to have such a wonderful dealership close by. The sales and service staffs are always very friendly, professional and honest and I can’t imagine going anywhere else ! Special thanks to Catie Lehane for making my most recent sales experience so awesome and showing me all the updated features of my new Rogue Sport ! It’s my favorite new car ever and I appreciate the ease of the entire transaction and the follow up after the sale ! Thank you again !

Cheryl Cavaleri

I had an amazing experience at Nissan of Keene, they were able to locate the car I wanted and got it to me and no time at all! The sales staff was excellent and informative and the both of the managers made the process smooth and easy! I will definitely be returning in the future!

michael martin

Nothing they were very professional and I am extremely satisfied with their service

Lisa Atwood-guitare

Great Salesforce and service department. They have a loyal customers in us. Always recommend. Keep up the good work.

Brenda Frost

Outstanding staff!! Always greeted with a smile.

Stephanie Taylor

Thank you Ben and Chris for working with us on our purchase! Very friendly staff throughout and excellent service. Not pushy, and easy to work with. Thank you for standing out from the other dealers in the area!

Wayne St Laurent Jr

We really can’t say enough about how much this team has done for us , We are very happy with how the team put them selves out there to do everything they could to help . RJ , Ben , Ethan thank so very much for everything and everyone else that help us get into our Certified pre owned 2016 Ford Escape . Especially you RJ !!!! with out your help I don’t know where’d I be . If you looking for a new or certified pre owned vehicle these are your people folks. Thank you team Nissan of Keene Sincerely the st Laurent’s !

Rebecca McTaggart

Not a fan when going through a car buying experience at OTHER dealerships, but I read the reviews of this dealership before I came..... as it was a 2 hour drive to look at the specific cars I was interested in. Well, they live up to their reputation!!!!!!! Enjoyable buying experience with Steven D. who took care of my needs, and questions. Also appreciated the other staff members for making the process easy! Definitely worth the 2 hour trip! Therefore I highly recommend this place. Thanks for renewing my car buying experience as a positive one.

Jill Witozen

Wonderful place to do business. Very knowledgeable. Kaitlyn OMalley is awesome

holly therriault

The service department took good care of my "older" Murano. Good communication, timely repair time and attention to detail. Thank you Rob, Nicholas & special thanks to the service tech, Colm!

Rachel G

Nissan of Keene has the best customer service in the industry! Rob in service and the driver Al are always above and beyond in their professionalism! We will never buy from anyone else!

Richard Mayhan

I loved working with the sales group at Nissan of Keene. They treat you like family and don't play any of the games other dealerships play, they are straight shooters. Just walk in and talk to the first person who approaches you, they're all great. What an idea, customer service returns to car sales! Go way out of your way to deal with them in particular, you'll be glad you did.

Jordyn Te Aranga Moss

Excellent service, no complaints whatsoever!! Love you guys

Jonnalee Nichols

My customer experience started way before I even got there. My rouge had blown up on me and the staff (Carl who was simply amazing to work with) helped us out over the phone. Once we got there we where even greeted as we stepped out of our car and got to our appt real fast. Another lovely service rep entertained my 3yo while I discussed options and I ended up taking home a brand new car with Carl and Chris's help through the whole money aspect making it easy and painless! I will continue doing business with them from now on and have already spoken highly of their care and business.

Noelle Burke

Can’t say enough good things about my experience buying a car at Nissan of Keene. Chris, Josh, and the staff went above and beyond to make sure I understood every step of the process and was comfortable with my decision. Thank you all for such a positive experience.

kimjohn manglona

Had a very positive experience, everyone was Welcoming and friendly, RJ was a cool sales rep and James is awesome n very Helpful, they help me get another try, after a repo a few yrs back, got into a sweet brand NEW 2017 nissan altima!!! Definitely going back in a few yrs for a 2nd car!

Tracey Dugdale

My Leaf suddenly stopped running. Never having owned a electric car, I was unsure of the procedure for repair work. I called first thing on Monday morning. I was told they would arrange to have it towed to them, looked at and repaired all under warranty, and they would call ever time they had something to report. Which is exactly what happened! The work was completed mid day Tuesday, we were able to pick it up in the evening as they were open till 8pm. Absolutely the best service I have ever had anywhere!!

Jennifer Lawrence

Carl did an exceptional job as a salesman and representative of this dealership and Nissan in general. He is knowledgeable and conscientious and truly invested in helping me make the right decision about my new vehicle purchase. Chris was also outstanding! He was very reassuring about the numbers and what I could afford. He worked rigorously at making sure I got the right deal. This was not a "typical" car buying experience! I'll be back for sure!

Wardsboro 4th of July Street Fair & Parade

I have bought many vehicles over the years. This experience was definately the best. I did not feel pressured. I did feel the sales person LISTENED to what I was looking for. She KNEW her products and found the vehicle I was looking for and at a price I could afford. I did not feel handed along (salesperson, manager, salesman, finance person, etc. ) during the process. Thank you Nissan of Keane.

Andrew T

Look elsewhere for your service. My wife donated blood and received a coupon for a free state inspection at Nissan of Keene. While we do not own a "Nissan", we decided to take advantage of this offer as they work on all makes. I scheduled and arrived promptly for our NH state inspection. The service department took an hour and a half to inspect the vehicle only to conveniently "fail" it and park it outside for me. I was informed by a service adviser of a leaking steering rack which costs a significant amount to replace. Not once, did the service department offer to show me where the leak was originating from or describe where the leak was coming from. I immediately drove over to another service center who was made aware of the failure and they could not find anything. In fact, they had three technicians and the manager trying to isolate a leak. They found some road grease on the rack and wiped it off, but that was it. My other trusted facility passed it the same afternoon. Ironically, I had scheduled an oil change at my local dealership the very next day who also did a complete multi point check on the vehicle and found nothing. That's two locations that debunked what Nissan of Keene was indicating and we never had any signs of leaks prior. Have automotive experience, I even searched for myself and found absolutely nothing. It was clear this dealership was taking advantage of their free offer to those generous enough to donate blood. Steer clear of Nissan of Keene for your service needs. Go to another dealership if you don't want to be taken advantage of. PS - The owner responds that this inaccurate, but fails to acknowledge their inaccurate diagnosis of a leaking steering rack. I received a NH State Inspection just hours after their failure and ruled out any leaks from two licensed repair facilities including the dealership. Second, why would they keep the vehicle for an hour and half and not come get me from the waiting area to even point out where the issue is coming from. Poor diagnosis. poor service and poor follow up. It is what it is.

Deidre Johnson

Definitely a 'no pressure' sales department. We visited just to get an idea of what price and payments would be on a new Frontier, spoke with RJ in sales (and also the sales manager). He was very knowledgeable on the vehicles and the processes. He gave us a 'no-hassle', understandable quote and promise to help if we decide to buy. Quick and friendly, nice to our son. We were not badgered, harassed or pushed to make a decision (unlike other places). Unfortunately a new vehicle is not in our budget right now... but as soon as it is we will be going back to Nissan of Keene.

Helen Beam

I could not have asked for a better experience, and better sales persons. They were kind and helpful.

Heather Castor

I love Nissan of Keene! They are the best!!!

kojeto .

Excellent people! We drove a couple of hours to look at a car that we were interested in. Everything they said about it was true, no funny business. We got a great deal and a great car. Most importantly, our experience there was very pleasant. They answered all of our questions and never rushed us into buying the car. If you are in the area of NH and are looking buy a vehicle, definitely go see these guys!

papameme11 .

I work at Nissan Of Keene as a detailer. It's an awesome place to work for. Also a awesome place to buy a new or used vehicle!

Linda Nuffer

My husband and I were in Alstead NH attending a open House and seminars when we experienced car problems, we contacted our own dealer back home( who had just did warranty work on our vehicle and assured us everything was mechanically sound after there multi performance check they did on our vehicle,( which we later discovered they had not did this but, told me they had) we were told we would have to solve this problem on our own. We found the closest dealer to us(Nissan of Keene) on a Saturday afternoon after 1pm. Feeling alone, scared that we would be forced to stay several nights and not make it back home for work and to take care of our pets, and frustrated that my car was broke down after just having it serviced ( mind you it only had 24,000 miles on it so practically new when the wheel barring went out) also we missed out on the seminars that we had drove there to attend because we had to deal with the vehicle issues. I made One phone call to Nissan of Keene and Sean answered the phone very professional and the day totally changed: He assured me I wasn't stranded because I had Nissan Roadside assistance that would get us safely to them and off the mountain. That he would give me a loaner to make it back the 4 hours to our home and that we could wait for a convenient time for us to make the swap back for our vehicle after they fixed it. The tow truck ended up being late and the dealership closed, we lost cell service with them, but Nissan Roadside assistance saved the day and made sure they new we were on the way. We arrived 1/2 hour pass closing time on a Saturday afternoon. The friendly professional receptionist I had been dealing with after Sean left for day was so helpful and understanding. she left us in the very polite and equally professional hands of not one but Three people two Kaitylins and I apologize I do not remember the gentlemen s name but they treated us like they had no other commitment to take care of after hours on a Saturday , they offered us drinks, showed us how to run the new car, and let us use the restroom before we set out on our 4 hour trip home. Monday morning we were promptly contacted back by Sean who explained what was wrong with our vehicle. They fixed it and arranged for switching the vehicles back. Again, going out of there way but trying to accommodate us and offered to meet us half way so that I wouldn't have to drive 10 hours. WOW... The gentlemen I met in Troy was equally professional and Sean again went out of his way by calling me the next day to make sure I arrived home safely and if I was satisfied with the work done on my car. This is by far the best customer service I have ever received, Thank you seems so in adequate, Nissan this dealership needs some form of recognition for going above and beyond for your customers. They had nothing to gain by helping us, I didn't purchase the vehicle from them, nor was I there to purchase another vehicle. But I would in a heartbeat after this service. again, WOW, humanity at its best !!!!! Thank you Nissan of Keene,