Reviews of MacMulkin Chevrolet (Car Concessionaire)

SSNISTER

Ken greeted me at the door with a smile and warm welcoming. He listened to the issue I presented, wrote down what I said verbatim and verified he recorded it correctly. I was hesitant to use McMulkin Service after having a less than favorable experience with their sales department when shopping for my 2017 Camaro (hence why I purchased my vehicle elsewhere). However, based upon my recent experience with Ken and the service tech that identified and resolved the issue I was having, I am now a McMulkin customer (well, for their service department at least).

Steve Dupuis

My sales person julio was great I enjoyed the experience anyone who is looking for a new car should see Julio!!!

Becky Pouliot

Useless dealership. I was given a quote on 2 Chevy Traverses. When I got to the dealership, the one I wanted either got sold or transferred to another dealership. My saleswoman assured me they could get the car in. Then the lack of communication began. When I contacted them 4 days later after they said my new lease was supposed to arrive, I was told the dealership they were getting the car from sold it from underneath them, they found one in NY, and if I wanted it they would send someone to get it. A new car driven from NY to NH?! No thank you. I took my business elsewhere. And I called finance to ask a general question-and they wouldn't help me. It's a shame since they are the closest Chevrolet dealership to me, but I will not go there for business.

L. Antoinette Licalsi

Wonderful people !! Steve Miller was top-notch ethical, great communication and everything you want in a dealership and more!

Mario Ginebra

Mark, Jesse, Todd, and Liam were fantastic. What a great experience! All car transactions should be this easy. We drove our new Corvette all the way back to Florida. It was well worth it.

Vicki Loughery

This is my 4th vehicle from MacMulkin, I am never disappointed.

Alex Anderson

Got in and out quick while buying a New 2019 Chevy Silverado LT TrailBoss In Northsky Blue. I’m an 18 year old kid looking to get a new car and they helped me get one fast. Steve Miller, and Jay ( Don’t know last name ) helped me with all the financing and got what I wanted. Highly recommend this place, wouldn’t waste your time anywhere else. Definitely coming back!

Keviñ McMahon

Good service and a very nice place to wait for your vehicle with coffee and snacks. Friendly understanding people there.

kim joyal

Mike and Chris are amazing!! They were so helpful and patient during my decision between the Cadillac xt4 and xt5, I got the xt5 and I LOVE it. Thank you again guys you really are the best.

Elaine Joseph

We are over the moon happy with all aspects of our experience with you! Could not have been any better!! EVERYONE was wonderful! I honestly can not say enough good things..

Robert Adelman

Tommy Jr. and his team are excellent, I called them while I was out of town to request that a car to be put on hold. They did not even require a deposit. Doing business with them is a pleasure. This is my second car from them.

Lisa Perks

Larry P. in sales is knowledgeable, honest, and patient. I would definitely recommend him and work with him again next time we buy a car.

lucette2255@aol.com sassy&kiki

Went to try a new Chevy Trax loved it.

Glenn Lima

Steve Miller, the used Car Manager, was an absolute delight to speak to. He set me up with Todd L who hooked me up with an amazing car and deal. How the hell do you beat a 2017 under 20k for $14,000?! You can't.

B Baron

Les was great at listening to my needs and educating me on the various options and decisions I could make. Got a great deal on a great truck. I went somewhere else first and shouldn’t have wasted my time. Always start here!

Melody Panaroni

Car buying is such an overwhelming experience to begin with and having a team working with you to accomplish your goals makes the whole process so much easier. Many thanks to Kate Rogers and the MacMulkin team for not quitting until the deal was done! It was a long day but you didn't stop working to put us in our new Tahoe and we are forever grateful.

Adam Ceresia

Best experience. Wanted a used truck and they had a new one for the same price as the used ones at other dealerships. Quick transaction and effortless delivery. Jay is the man, would buy from and recommend again.

Suzanne Dudzinski

Purchased our Corvette here. Great selection and prices.

Alex Brackett

Very nice establishment, the complimentary Strawberry Pop-Tart in the men’s room was delicious, thank you

joseph Rapoza

Great Dealership knowledge second to none

James VanGilder

Julio Fernandez was great. Everything was clear and transparent. MacMulkin personnel, in general, seemed more knowledgeable than most with EVs - and they even have a functional high-speed DC charger!

Danny Johnson

I am 64 years old and have bought many many cars over the years. I have never had an experience like I did at Mac Mulkin Chevrolet. From the moment we pulled in it went smoother than you could ever expect. Our salesman Todd Larocque was absolutely amazing. He went above and beyond finding us the right truck at the right price and it was an amazing deal, he beat our low price by $2,000 and we were just blown away the process could not have gone smoother. When we picked up the truck my wife noticed two faint scratches and Todd immediately took it out to the body shop and had them buff it out 10 minutes later he brought the truck back around and you could never find where those scratches had been. Everything considered I would never go anywhere else again to purchase a vehicle.

mark decarteret

in and out fast. the person who checked me in was very friendly and helpful.

Dan Scukanec

This was the most straight forward new car buying experience I've had with some of the best pricing around.

Leslie Bergin

The most concerned and real caring from the heart.

Mike Banfield

My experience at MacMulkin was fantastic-my sales consultant Les Novak took the time to help me find just the vehicle I wanted, got me great financing, took care of my trade-in, my insurance, the registry... he made it easy on me which was appreciated!!

Leah Bozza

We had a great salesperson, Damien who was knowledgeable and helpful. The process was so easy even though we had a special order. Highly recommend this dealership!

Al Avila

They chase you down stating they'll give you a good deal. When you get there, there is no deal. They have prices already set with no interest which end up calculating out to the MSRP. Thanks, but no thanks. Not everyone is stupid.

Erin Grenier

I brought my car in for an oil change with a scheduled appt. As part of the price of an oil change you offer the service of washing and vacuuming my car. I know this often takes additional time and I was willing to wait. After 2 hrs I checked in on my car and the service tech let me know that my oil change was completed and hour ago but there were still 4 cars ahead of me for washing and vacuuming and that the car may not be complete for another hour. I could not wait this additional time so I just left but explained to the tech how disappointed I was because I sat for an extra hour for no reason. I feel the service depts actual work is great and I would recommend MacMulkin for that reason but customer service in regards to oil changes could be improved. Please don't offer the service of washing and vacuuming if 9 times out of 10 this is not available in a timely fashion. I then went to pay for my oil change and discovered that the price had increased by $10. I could justify the $50 price (and maybe even $60) if it was guaranteed to have my care washed and vacuumed each time I come for an oil change but $60 for a basic oil change and tire rotation is crazy. Unfortunately I will not be returning to your service dept for standard service and this saddens me as I have been a devoted customer for the past 6 year or so.

Graham Birch

The day after my service, the windshield washer low fluid indicator light came on, even though the vehicle inspection report said that the washer fluid had been filled. I know that this is trivial, but it makes me wonder "what else was overlooked, or claimed to have been done but was not actually done?" EDIT: Service Manager called me back following this review & offered a re-do of the multi-point inspection. Admitted the mistake in the first visit (thanks, I appreciate that. we all make mistakes but not everyone will admit when a genuine mistake is made). All is good. Thank you for the service. Boosting the stars back up.

Darrel Nice

We purchased a 2019 Corvette Z06 from MacMulkin. All parts of the purchase experience were enjoyable from choosing a vehicle, to completing paper work, and final delivery. We live 3,000 miles from the dealership and has no issues buying from out of state.

Adam Four

Great experience dealing with Larry and his trainee Jeff. Leaving with our new 2019 Equinox and a big smile on our faces.

Karen Seward

The service was excellent. It was a pleasant surprise to find women at the Service Desk finally.

Carol Marti

We have been going there for years and always have a good experience

Judy Nassif

Great experience purchasing a new vehicle !!! Thank you Larry for all your help. You have our business!! Jerry and Judy Jutras

Amanda D'Anna

I just purchased a new 2019 Traverse on 6/19. It was the best experience I have had buying a car and I lease every 3 years. My parents have been buying cars from Les Novak for many years and recommended me to him. He made the experience, quick, easy and informational. He is very knowledgable of their inventory. I would recommend him for anyone who wants to buy/lease a car!!

Chris D

Purchased a new Silverado from Chris Griffin and it couldn't have been any easier!! No pressure, very helpful. Everyone at dealership was helpful and friendly. Great experience. Thanks

Thomas Sherry

Very good experience. Sales lead Todd Laroche was very professional, courteous, and went to bat for to get best price. Todd and Sales Manager Steve Miller stayed well after closing hours to complete all my paperwork and I never felt rushed. Todd also did an excellent job explaining all the features of my new vehicle. Make sure you ask for Todd, you won’t be disappointed!

Kenneth Cross

Thank you the service was great can ask for no more then for me I think everybody should come and check it out it's awesome they didn't pull my chain they got right to the source and did their job read to the end thank you

Kay Anderson

I brought my 2006 Escalade into have two things checked. The heated seats were not working and the check engine light keeps going off with a lean code. Also needed an oil change. They charged $114 to look at the seats. Called to tell me fixing the seat was $900. I declined. I asked if the oil was changed. Nope they had to call me back. When oil was changed they called back. I asked what was up with the check engine light. They had not looked at it. Now they needed it o er night and another $114. They plugged in the computer, couldn't find anything wrong. Told me to bring it back if it goes off again for another $114. Just to plug it in ??? What a RIP off. So essentially I paid $345.00 for an oil change.

Alice Hameed

We had a great experience at MacMulkin Chevrolet thanks to Les Novak!

Kristen Bagster

Very disappointed! This is a huge dealership, nice looking campus with large selection of vehicles, and a very impressive inventory of Corvettes! However when I purchased my 2015 Tahoe I was rather disappointed in the condition of the vehicle when I came to pick it up. My husband and I had to drive nearly 2 hours so naturally I would expect the vehicle to be ready and detailed upon my arrival. We had discussed with the salesman (Steve Miller and Phil) as well as an associate in the financing department about scratches that we expected to be buffed. We were assured by all three of them that this would be taken care of as well as some marks on the inside driver's door panel. It was very apparent that they never detailed the vehicle for this purchase. They may have when the vehicle was brought in to then, but it needed sprucing up and it clearly wasn't. The seats had sand in the crevices, there were coffee drips on the console, the wheels were dirty, the sun visors weren't steam cleaned nor was the headliner where there were a few spots. At one time the vehicle was definitely waxed as there is was residue left all over, inside the door handles and around the trims. When I brought some of my complaints to the salesman's attention (Phil) he seemed dumbfounded as if we hadn't discussed any of this which we absolutely had. My family and I decided to have dinner while Phil brought my Tahoe back to be tidied...mind you the dealership closes at 9pm, he was calling me by 8:15 wondering when we were to return. When all along the buying process I was told how they "stayed open until the last customer leaves" , personally I felt like I was being hounded when they should have had the vehicle ready to begin with. Not impressed with how this sale was handled at all. I will say that Todd who worked in the finance Dept was great. Though I was frustrated with what a crappy job they did on my car, Phil was still polite to work with. I felt Steve was very upfront and honest with me as well when I first arrived to view the Tahoe on the first day. Phil blamed the lack of cleanliness on the detail crew, when in actuality it wasn't his fault, but he still should have looked the vehicle over himself before pressenting it to me. I am particular about small details, and when I pay $40K for a vehicle, it better be sparkling clean. I included pictures of what was left when I picked up the car. Some of my complaints we're addressed and taken care of, but overall they could have done a much better job. I included a few images to support my testimony, there was residue all over the trim and crevices amongst the whole vehicle. This will take me hours to clean up. MacMulkin you dropped the ball on this one!

hassen mediouni

They lie they mislead you when you buy you see the real face of this unprofessional. I leased an suv I got problem with 4x4 they did not want to replace the parts just fix Ibtooknit back many times. I asked them to detail they vacuumed and gave to me I keep giving back until they do it. I do not have time for their ...

Ryan Magee

They can't get my brand new truck to drive straight down the road, I showed them an alignment print out showing that my front end was in spec and they still did a front end alignment and charged me for the work and my truck still doesn't drive straight down the road and I was rudely denied a refund for the "work" that they did.. I have mentioned several times to check the rear axle and they have done nothing about it.. one of the rudest and poorest quality dealership I have dealt with..

Brian Daley

Bought another Corvette from Tommy, Jr. Great experience! I highly recommend Tommy and his staff!

Harold Russell

Very helpful took time to explain things very friendly

Lawrence Yearling

Excellent Dealership to buy a car.The people are so friendly. And the service is great. I Would definitely buy another car there.

Guy Larkins

Fast and professional experience. Best place to buy a Corvette!

Lauren Carrier

Jay was great to work with and made the process very easy! Loving our new Traverse!

Stacey Fowler

The people in the service department are great, Dave and Morgan treated us like we mattered and made us feel comfortable.

Mark Brouillette

Customer service from sales personnel very pleasant ,efficient ,knowledgeable and timely service. Thank you !

Paul Squires

I made an appointment for early Saturday Morning but had to cancel it 24 hours in advance due to changing family commitments. When my commitments changed yet again, my Saturday morning time became available so I arrived - unannounced - at the dealership and they were able to fit me in and perform my requested service! THANK YOU for being so flexible and accommodating!

Charles Snow

Dear MacMulkin Chevrolet, On July 1, I purchased a new Chevrolet Malibu from your salesman, Les Novak. Les and I have been friends since about 1989. He has always been polite and supportive, and I value his friendship greatly. I had not bought an automobile since 1997, and the prospect of researching the available makes and models and choosing the best one for my needs was daunting. Because Les knows me so well, and knows much of my personal history, he was able to select the right car at the right price for me. I am very satisfied with my new Malibu; but most of all, I am more than satisfied with Les's comprehensive knowledge, great skill, and great personality; and for his truly caring for me as a cherished friend. Let me add my voice to those of his many other satisfied customers. I feel blessed and lucky for having his friendship and for being the beneficiary of his great knowledge and ability. Sincerely, Mary Frances Trudeau August 28, 2019

Rosilda Mangini

Julio my sales person was the best, he made my Cadillac buying experience great and I would do business with him again!!

Kevin Bigold

Quality of work was excellent but time was too long. Vehicle wasn't finished until 5:30PM after sitting all day for a rear window replacement. Had to call at 4PM to check status and got the "let me call you right back." Got the return phone call stating "the glass guy just got here."

Amanda Cronin

I booked an appointment over the phone. When I called to confirm, nothing was in the system. While the dealership was accommodating and serviced my vehicle that day, it was disappointing to hear that my tires are almost bald. I have been on a lease with the dealership for just under three years now. My car has less than 30,000 miles and they are quoting me $900 tires? Simply ridiculous. For the "quality" that the Cadillac brand is supposed to exude, I feel that having tires go bald in under 30,000 miles is simply blasphemy. I feel that the dealership's service had done something to my tires, as every time I get a report on the tread depth. For some time it was reading 8/32 as of 09/25/18 (22,226 miles). When I got my inspection done on 1/8/19, it was noted that the tires were low but passed (25,261 miles). There were absolutely no dealer report of the tread depth or any other diagnostics, which makes me believe that something fishy happened at the dealership. Then, during this service, my tread depth read 3/32 (28,216 miles). I'm not sure how 5/32 tread depth was used within 5,990 miles. It truly makes zero sense. In addition, my car's exterior was never washed, and there were dirt stains on the driver's side door interior that I had to clean. Overall, I now cannot trust MacMulkin for services, and will be looking around for another lease option.

William Alex

Great people to work with. Easy transaction to get me into my new car. Best deals in New England!

Judith Hatch

My sales person julio is the best !!

Diane B

We just got our third car from MacMulkin. Our salesman, Les Novak, is so good at figuring out exactly which vehicle suits us. We just tell him what we are looking for in a car, and he comes up with the perfect one every time. He makes the process of buying a car easy.

John Koveos

They replaced a Transmission of mine with a new/rebuilt one (over 5 grand), then 30K miles later it failed again, this time it was a 3 week time without my vehicle (which I need for work). No rental car compensation (I had to pay for it myself aside from vehicle costs), and the manager and his supervisor were "ok" with that as "great service towards customers". My 3rd and last car purchased at that dealership. Absolutely can't believe they are still in business with managers who drink that lemonade.

Edward Rosenberg

Easy to do business with.

Zachary Gosztyla

"There's a safety recall on your 2018 Malibu's engine, we don't know how to fix it, we won't give you another reliable car for you to use in the mean time. We are expediting a fix, but it could take a while. Dont worry tho, the reliable, commuter car we sold you could just stall and die anytime. " This the 3rd recall on a chevy I've owned and found out on my own, they never tell me I have a recall. When I confront them they just tell me what I've already learned, no solution.. Looks like I have to go to GM with the lawyer again ..

David Shepard

No hidden agenda. Sales people where courteous and knowledgeable. Follow up after the purchase was appreciated.

Robert Schaefer

Jessy did a great job working with me to get the perfect car!

John Lloyd

Had a GREAT experience with Nicole P. From start to finish was a memory that i will never forget. Thank you for your help. The museum pick up was GREAT as well. I would recommend both to anyone looking to buy a new Corvette.

Leo Francoeur

After getting initially turned away about a test drive (dealer policy) and having to drive a corvette at another place I was kinda annoyed. I decided to give them another shot. The corvette team was great! Treated me with respect, kindness and was straight up no bs about prices. I now 100% recommend anyone to go see the Corvette team for your next purchase.

Carolyn Sloboda

Great service and price

Carlene Hanson

I bought my new Cadillac from Julio, the experience was stress less and smooth. Julio is a top notch salesman. He doesn't press you and works hard to get you what you want. I could be happier with the car and our experience. I highly recommend this dealership and go see Julio for your new car. I feel blessed to have met him.

carol grant

larry did agreat job

Eddie Goble

A transparent, no haggle, great deal and friendly service won my business! It was worth the long drive back to pick up my new car. The transaction went quickly and smoothly and was as expected. Thanks Mark, Liam, and Jesse!

Brian Franzoni

In 2016, I bought a 2013 Toyota Corolla from this dealership. At the time, there were two issues with the vehicle. A faulty rear speaker and missing a spare key. Before signing, they would not fix the speaker (I purchased after) and I had to jump through hoops just to get a spare key. While signing papers I was told they were going to upgrade the warranty for me to 100K miles. Unfortunately, after we thanked them for their generosity, I found later that I was paying for this extended warranty. To this day the vehicle runs fine and so far I have not had any issues. Product is good. A few employees are bad. Maybe management has changed since I purchased a vehicle from this dealership, but I do not recommend doing business here.

lmao

Thank you Larry I love my car.

Brandon Nightingale

The service I was provided was outstanding, specifically Christopher Griffin who went out of his way to make my time at the dealership worth it. If looking to purchase/lease a car, I would definitely come to MacMulkin and ask for Chris!

Kerri Kelly

Larry was great! Knowledgeable & very funny

Alex Sherwin

Our sales rep, Chris Tagliareni was excellent. He did a fantastic job making the process quick, enjoyable and straightforward, even on a Sunday afternoon. He's a true car guy and was great to interact with while buying our first Corvette. Todd Sutherland, the finance manager, also did a fantastic job and made the financing process quick and painless while getting us a fantastic rate and a significantly extended GM factory warranty for a value you couldn't turn down. I would highly recommend MacMulkin to anyone looking to purchase a Corvette, or any other vehicle

Jerry Joshua

If you’re looking for a corvette GO SEE MARK MAKAREWICZ! I drove 3.5 hours from Jersey after getting horrible deals from multiple dealers around the country(including Jersey). We discussed my lease deal over the phone which blew all other offers out of the water. I expected him to throw me some curveballs but boy was I wrong! Mark got me in my brand new vette within 30 minutes of reaching the dealership. Honest salesmen are hard to come by and Mark is just that! Exceptional service and exceptional deal. Thank you so much Mark!!

Denis Viel

Jay Belmore made purchasing our Cadillac XT4 a very pleasurable experience. The sales and management team was absolutely fantastic. Thank you very much.

Mike Howe

Great dealership when dealing with leadership.

Alex Kim

Was interested in buying a corvette here and inquired online. Salesman was rude and literally wrote "sounds like we are very far away from doing a deal". It's called negotiating and talking about it respectively but he was rude and genuinely seemed like he was not interested in finding some sort of middle ground.

Aaron Nersesian

Was there for 6 hours to get an oil change and have some new bowties put on. The mechanic who attempted to do the bowties scratched my truck in numerous places. Was told i had to come back when the body shop guys were there to get it fixed, still had to pay full price. I should have been told up front that the guys who usually do this, in the body shop, weren't available and to come back at another time but i was guaranteed that they could do it no problem. Clearly that wasn't the case. Update after owner reply: NO, I am not satisfied with the result. The only way to fix this would be for you to repaint my entire tailgate, but at this point I'm scared that you will make things even worse. Needless to say I won't be returning to your dealership any time soon.

George Dejesus

They use to be my go to when I would rent on vacation but they don’t have the fleet size as they would and I had to wait on hold for a long time.

Ann Marie Marckini

Excellent from start to finish. My salesman Phil Yen was great. Helpful and Knowledgeable. Todd in the finance department was great. They both really went the extra mile to help me get into the car that I wanted.

Jeffrey Smith

Most Corvette's I've ever seen in one location other than a car show, no pressure to make a purchase, staff very professional and knowledgeable. A must see experience.

Wayne Lucier

Very Professional Staff. Very clean and proficient Dealership the best I have seen in New England.

Mark

I had a great experience with the Corvette team over at MacMulkin. They made it very easy to work with them and everything came as promised. Mark

Patrick Keaveney

Larry was great to work with!

Jason Gagnon

Hated my last experience getting a car from auto fair Honda. At MacMulkin, I got treated very well! Quick and easy getting my car traded and purchasing my truck. Bernie and Julio were great to work with! Will be back for my next vehicle.

Pilar Rozell

My husband bought a truck and the customer service was so good, I came back to get my SUV. A BIG thank you to Jeff, Haris and Todd for their help purchasing our cars. Had a lot of questions and all of them were answered. Highly recommend!

Steven Boisvert

When me and my fiancé came in we dealt with Larry. He was prompt, polite and knew what he was talking about. He was not pushy at all and we enjoyed our experience with him. Thanks Larry for making us feel welcomed.

Mike Sutcliffe

Sales and service were excellent. Special thanks to Scott in the detailing department. Went up and above to make the customer happy.

Joe Gangai

The staff at MacMulkin Chevy ( Jesse,Mark, Liam and Tommy Thompson Jr. ) are by far the most knowledgeable, friendly, trusting and courteous people I have ever dealt with at any dealership not just the GM brand. The total experience is second to none.I would not consider buying a GM brand product from any other GM dealership any where.This also includes the service dept that I have had pleasure of service work performed as well. Although they are quite a distance for me to travel to get to them the total experience is well worth the trip. They absolutely make you feel as though you are part of a customer family. I inform all of my personal family, friends and acquaintances that the place to by a GM product is MacMulkin Chevy.

Bec C

My husband and I worked with Christopher Griffin and we could not be happier. He is knowledgeable and not a pushy salesperson. Overall Christopher and his manager Mike Snedeker made the buying process easy and enjoyable. Plus we got a great deal on our new Traverse! We searched several dealerships in New Hampshire and Massachusetts, MacMulkin was the best price and customer service by far. We highly recommend buying there and we will use them again in the future.

Don Bjorkland

The Corvette team did a good job keeping me in the loop.

john brady

We have taken our vehicle here twice. The 1st time just for an oil change. It was there 2 days. We called after a whole day to see if it was done and they didn't even know it was there. After it was properly dropped off in the keys were taken inside. The 2nd time was to get new keys programmed, It took 3 days longer than expected, And they changed the quote 3 different times. Someone from the service department called us on the 2nd day it was there to tell us that they couldn't work on it because they didn't have the keys. If you wanna get the run around, and directly lied to by departments that dont communicate with each other then this is the place for you.

Anne Straub

Thanks to all for a great buying experience, especially Liam for his thorough orientation to our new car!

Dennis

MacMulkin has always been a good/great dealer to work with, Have bought 15 vehicles there over the years. Ther service dept. has always been very good from recalls to just normal service. This service appointment ( 3/17/19) oil/filter/tire rota rates A. Was checked in as soon as i walked in, got a cup of coffee/muffin , got my Sr. discount and was out in 45 mins.

David Benson

Been there twice and both times were not very positive. First time was September 2017 and we were looking to purchase an end of year Corvette with no financing - cash purchase. I asked if we could drive a Corvette and was told by a "snotty young man" that MacMulkin policy was not to allow any test drives. We were given the "bums rush" out of the dealership and on the way out we met another couple that said they just test drove a Corvette. The guy explained it depended on the sales person. Ego aside, my girlfriend and I were both driving high end BMW's and the BMW sales experience was a bit more appropriate. (Understatement) We ended up purchasing a sweet used Corvette online and put the experience behind us. Moving forward to February 2019, we ventured back to MacMulkin to view a nice used 2006 Corvette. The salesman seemed put out that we wanted him to unlock the doors and see the interior. We asked a few questions that went unanswered and I decided to make an appropriate cash offer for the vehicle. It was mid winter and there was a foot of snow on the ground. We were told that MacMulkin policy sets the price and this is non-negotiable. We left. I left my name and number but there was no follow up. Honestly, we've purchased numerous Beemers, Jaguars and more. I understand this is a business, but the experience at this dealership was by far the worst. The attitude is high and the experience is low. I will not go back as it is not a pleasant experience. I went in twice with money to spend and left angered both times.

Christopher Prentice

If you are looking to pay more than cars are worth, have your interest rate hiked up by almost 4% on top of what a credit union will give, wait days for the sales people to get back to you, get the run around when you ask for your deposit back, and then find out that the dealership sold the car that you had a deposit on, then this is the perfect place for you to go.

Ryann healy

Mike and Les at MacMulkin Cadillac were awesome to deal with. This was our first time purchasing a car through them. They were extremely helpful and did everything they could to give us the best deal on the car. They pulled out all the stops on getting us as many rebates as possible. I had originally went in to test drive a smaller engine car but they are so busy they sold it the next day! They helped me get into the same exact car with a little bit of a larger engine. The service department looks smaller than where we usually service our car so I look forward to getting more personalized attention at MacMulkins smaller service department. I HIGHLY recommend purchasing your next car through them. Thank you both again!

Jerome Listernick

MacMulkin Chevrolet Cadillac excellent dealership I bought a new Chevrolet Trax yesterday and I'm very pleased with the salesmanship my salesman James Brennan did a great job taking care of me

Clint Hobbs

Damien is the jamm! Great service and an overall great experience. This was my first car buying experience and he helped to walk me through the whole thing without making me feel dumb or inexperienced. The guy is a straight G with a firm handshake and it was a pleasure doing bussiness with such a classy fella!

Steve Geoffroy

Great experience!! Julio was great to work with. Really knew his products. Bought my last Cadillac from Colonial. I would never go back there. One of the better car buying experiences I’ve had. Straight forward, no hassle, no unending back an forth. Julio and get MacMulkin 5 stars.

Douglas Finney

Julio Fernandez did a great job helping us with our new truck purchase! Thank you Julio!!!

Donna Jarry

Very happy with the service we received . Julio went above and beyond from start to finish. We would highly recommend him.

Mel Parris

I have purchased many vehicles over the years both personally & for our business, the Team at Mcmulkin Chevy has been by far the most pleasant as well as the most knowledgeable I have seen. Between Todd In finance & Julio in the sales department it was truly a pleasant effortless experience. My business partner will be trading in his Ford for a new Chevy at Mcmulkin this week. Cars are made relationships are earned!!

Angela McInerney

I am so happy with my experience. Bernie, Domingo and the entire team were so helpful. The customer service was fantastic and pricing impossible to beat. I definitely recommend Macmulkin for your next purchase.

Jolene A

Jay B was a pleasure to work with! We came in to check out a Suburban and he was very helpful and informative. A great experience and happy with my purchase!

Chris P

Had a better experience then i did 10 years ago

toyrunner87 .

Great selection, friendly sales, super easy to call and make appointments.

Jeffrey Greb

Just went to the Auto Body shop for accident repairs. They are affiliated with USAA Insurance. Rapid and courteous customer service. Cranked my estimate right out. They scheduled the repairs in a timely manner. Thier parking lot is crazy busy. Drive SLOW !!!

Jillian Donnelly

My husband and I came here to purchase a new truck. Our sales consultant was Damian Gutierrez and right from the start he was incredibly kind and helpful. We never felt pressured at any point to make a purchase and Damian made sure we got the best deal possible on our trade in. The next day we went back to finalize all our paperwork but we were unable to make it before the end of Damian’s shift due to our own work schedules. Damian was kind enough to come back to the dealership to take care of us! We really appreciated the high level of service they provided and we’ll definitely be recommending others to use this Macmulkin location as well!

John Maffa

I could not be happier, it was, by far, the easiest and most pleasant car purchasing experience I have ever had in my life. (I've purchased 30 news cars). There was back handed sales techniques, no pressure, no mark ups, incredible flexibility, accommodating, extraordinary integrity and a genuine willingness to help. It takes a lot to impress me and I have to say, I was blown away!. I would buy another car from MacMulkin in a heartbeat.

Andrew Zielinski

Made an appointment to have a recall on my truck taken care of, only to arrive and have them tell me they do not work on GMC's. I now understand they do not work on GMC's and that is fine but to give me an appointment after i clearly stated over the phone it was a GMC and they took my VIN number too, so they defenetally saw it was a GMC before giving me an appointment. I don not see how that is acceptable, especially since they did nothing to help the situation besides say "sorry man". Over all highly dissatisfied on my experience with the service department.

Sonny

Recently I purchased a brand new 2019 Chevrolet Equinox LT SUV from MacMulkin Chevrolet in Nashua, NH. I just wanted to take a minute to give high praise to my salesman, Les Novak who made the process of purchasing a new vehicle quick, painless, and is a man with integrity. I cannot say enough about Les's commitment to being a true professional. He listened to me to what I was looking for, played no games and didn't apply any pressure what so ever while negotiating the final price. If you are shopping for a new or used vehicle in the Nashua, NH. area, I would highly recommend you check out MacMulkin Chevrolet and ask for Mr. Les Novak to be your salesman.

David Balkuski

I purchased a 2015 Silverado last week. James went above and beyond and delivered to my home in Newbury, Massachusetts.I am hoping that he is able to locate the spare keys and remote control. I will update. Thank you James.

Robert Bursey

Jay Belmore was professional and informative. We returned our lease and walked out with exactly what we wanted at the price we wanted. Very satisfied. Thanks.

Steven Lachowetz

Staff is welcoming, knowledgeable and a pleasure to deal with. They will go the extra mile to get things done. Second purchase here for me and I know there will be more.

Don Dobbs

I live in San Antonio, TX. I purchased a 2019 Grand Sport Corvette from MacMulkin Chevrolet in NH and I could not be more satisfied with the buying experience. Tommy, Mark, Todd and Jessy were great to work with. They set up my clear wrap, warranty and vehicle transportation. When I am ready for another corvette this will be my first stop. Also, not only did they have exactly what I was looking for, they have very competitive pricing even with adding the transportation cost it was still cheaper going through MacMulkin than my local dealers.

Anthony Wan

Came in to schedule an oil change expecting to have to wait more than a week for an appointment. Service adviser checked and said they could get me in immediately. Completed within the hour and also helped me schedule appointment to address other concerns with my vehicle. Friendly, attentive, knowledgeable. Very satisfied!

Ya Nguyen

If you need a car, go here and ask for Les Novak. Between myself and my family we have either purchased and leased 5 cars from Les and the MacMulkin team. Their customer service was fantastic, and truly take care of you. Response time is too notch in this day and age. Love my truck!

dianejakefawn .

I love the vehicles that I've purchased from here however I don't know why it takes so long. my husband and I made an appointment, showed up on time & still had to wait. went to lunch for an hour and a 1/2 so that they could get all the appropriate paperwork together, came back and it still wasn't ready. also my vehicle was not cleaned properly even though I told the salesman and the money man make sure all the dog saliva (from previous owners dog) was cleaned out of the leather seats & all the pitbull hairs were vacuumed out of the back, neither of which was done. they asked if I wanted to leave the car again for cleaning but I didn't want to spend a 3rd day coming back

Jay Hudson

Great dealership. Been buying and servicing my cars since 2009. I have always been pleased. Always treated well!

Michael Bond

I went in and spoke with les Novak he got me all the information and made the deal go very easy . he was very helpful from start to finish.a pleasure to work with.

Jill Mabra

Out of all the car dealerships that I have been to MacMulkin Chevrolet is the best one by far. Christopher Griffin(sales) helped me find a car with everything that I wanted and what I wanted to spend on it. And he found the perfect one for me. I highly recommend going there for a car and requesting Christopher G.

Laura Mesa

I had an amazing experience at macmulkin ! Julio f. was so patient with me throughout the whole process. Took his time explaining everything and helped me find the perfect car for me.

Kathy Parlatore

We recently purchased a vehicle from MacMulkin in Nashua. Larry Pinard was great, he worked with us for hours to get us to the payment we could afford. The finance guys were patient and helped us through what is usually a very daunting experience. I would definitely recommend MacMulkin Chevrolet to everyone and in particular Larry Pinard.

Myron Hallauer

I purchased a new Corvette Grand Sport over the phone, sight-unseen, which made me a little nervous. I called the dealership from the west coast and was connected to the sales associate, Jessy LaMontague. Jessy answered all of my questions about the car I was interested in and obviously knew what he was talking about. During the complete transaction I visited with Jessy, Vanessa Lannelli, Josh in fiancé and Liam. Every one of these people were knowledgeable and helpful in answering my questions. The car was delivered to my home in Reno, NV by Intercity Trucking, who incidentally was recommended by Jessy. The driver was very carful with the car and courteous. The car arrived in perfect condition and I could not be more pleased with the car and the overall purchase experience from MacMulkin Chevrolet.

wendy suprenant

I worked with Les Novak. He was very helpful & professional in getting us what we need & wanted, all within our budget. I would recommend him & use him again in our Chevy needles in the future.

Dorothy Lowe

Very helpful with setting up blue tooth

Paul Goupil

Aaron did a great job making sure that my XTS-4 was properly serviced. Very courteous & professional. I was impressed with the very neat appearance of the dealership. I felt very comfortable in the waiting area. I haven't been to the dealership in many years but I will definitely purchase my next XTS from YOU. Best wishes and many thanks, Paul (The Capt.)

Brad Hart

This is the 3rd new vehicle I have bought from Les Novak in 2 years. Always a great experience. He knows his vehicles and cuts right to the chase which is what I want. The sales manager, Dan Gurieri has been great to work with as well. I have walked away each time feeling good about the deal and pleased with the service. No BS, no time wasted. I will 100% be back for my next purchase.

John Whitnell

My buying experience was second to none. My salesman (Julio Fernandez) was fantastic. Julio knows the product that he is selling, shows passion for his job, and provides exellent customer service. The sales manager (Steve Miller) was fantastic. Steve was willing to do what it took to close the deal. Steve’s experience shows, was able to close the deal quickly and left me with an awesome buying experience. Then it came to the financing. The gentleman the took that was Tod. Again just an awesome experience. I will definitely return to make a purchase in the future. I would like to thank Julio, Steve, and Tod for all their hard work, and providing me with a perfect buying experience. A big shout out to all the people who work behind the scenes at MacMulkin Chevrolet who help pull it all together.

Boston Sway

It was a great experience! I highly recommend this dealership.

Kris Porter

Les Novak was a tremendous help to me when I bought my car at Macmulkin! I am very particular and he was very patient, answered my many questions and found me the perfect car! I will definitely go back there and see Les Novak for my next car!

Riley Hebert

after getting the run around for hours at quirk i wen to MacMulkin and spoke with the sales manager (Steve Miller)who then led me to a salesman (Christopher) . I told them exactly what i wanted and they delivered. I spent half the time there that i did at Quirk and left with a brand new truck.. Thank you very much, so happy with my experience

peter primes

Friendly sales people. Showroom Loaded with vettes

Hirubhai Ambani

Jesse is knowledgeable about Corvettes. Good dealership experience, although I didn't end up purchasing a car from them.

Jody Amodio

Great experience at MacMulkin, buying our 1st Chevy! Larry made our experience quick and easy! We'll be back! Thank you Larry P!

Kristina Brown

What a wonderful experience i had! I came in not thinking i was going to be able to make any kind of deal and Steve Miller as well as Todd Larocque were incredible! I was trading in two older cars with more owed than they were worth and they made it so easy getting my brand new car and barely any other debt to be paid! I was amazed at how quickly everything was handled! If you're ever going to buy a car, go to this location and ask for Steve Miller and Todd Larocque they're awesome and so professional!

Don Wood

Very friendly group of people to deal with fair pricing. Kept me up to date through the entire process from ordering the car to delivery. Will be buying from them again in the future

Corey Peladeau

Julio was awesome, made the car sale smooth and enjoyable. Would highly recommend him to anyone. Plus- He’s tall, dark and handsome

David King

I purchased a used Dodge, roughly 75,000 miles, I liked the car, not a great deal, but I liked it and was buying it from a friend that worked at McMulkin. After driving it for the afternoon I noticed that every time I would let off the gas or shift from park to drive, the engine would clunk around like it wasn’t attached. I looked under the hood and saw that all but one engine mounts were broken. I returned to the dealership the following day, expecting to have the mounts fixed. The service rep told me that because the car was out of warranty the repairs cost would be out of pocket. I chuckled and explained that I had just purchased the vehicle yesterday. He said “oooohhh! I’m sorry! Let me just clear it with the service manager “. He came back “Unfortunately, it’s not covered”. I was flabbergasted. “But..It comes with a 30 day warranty!” He went on to tell me that the 30 Day warranty only covers items originally covered on the manufacturers warranty (power train). After starting to lose my temper, asking to speak to the service manager, then owner. Neither would help me. After accepting that I had been royally hosed, and there was nothing I could do, I asked if they would buy the car back...after all, I only put 30 more miles on it and the car wasn’t new to start with. I paid $23500 for the car, they offered to take the car back.....for 18,500 because of....I SWEAR this is what they said “damage to the engine mounts and wear and tear”. I was so angry I couldn’t help but laugh...hysterically...After 3 days of haggling, they agreed to give me $19,500 for the car I bought 4 days and 30 miles prior, that they refused to fix. HERES WHERE IT GETS REALLY GOOD, KEEP READING! Now I’m locked in at this dealership. Okay, so now it’s time to pick a new vehicle. I have to pick one right around $19,500 or it will mean money out of pocket which I no longer have because I put it all down on the original Dodge. The only 2 cars they have...aren’t cars, they’re trucks. I hate trucks. 2 Silverados. Identical year, make and models, same options, trim packages, tire wear etc...exact same trucks...Everything is the same except the COLOR.$19,999. I tell them after driving one, and just feeling nauseated that I’ll take the BLACK one for $19,500. No f——g way I’m paying window sticker price after what they did to me the first time around. No dice. They won’t budge on the price. I’m so disgusted I just want out so I agree, sign the paperwork and leave so they can clean up the truck and I tell them I’ll return the next day to pick it up. That night I call my (so called) friend and tell him what BS this is, that his managers and owner belong in jail for screwing people like this. I show up the next day, I see the beige Silverado, parked right where it was, but no sign of the black one I bought. When I ask, they tell me it will just be a moment and the sales manager comes out and hands me the keys. I say Thank You and ask where my truck is.... OKAY....I SWEAR ON MY KIDS THIS ACTUALLY HAPPENED. He points at the BEIGE truck and says “it’s right there! All cleaned up and ready to go!” I replied “that’s nice, but I bought the black one”. He looked befuddled. He told me to hold on and check out what went wrong. The owner (younger kid) comes out and explains that after I left they realized that they “owned the black one for too much so they had to give me the beige one instead”. When I flipped out (for obvious reasons) he replied “you should be grateful were buying the first one back, we didn’t think you would mind”. Long story short, I drove away in the BEIGE Silverado, payed full price, and lost $5,000 in the process, not including the money I lost by not being able to negotiate on the exchange vehicle that I didn’t even want. This goes waaaay beyond bad customer service into the realm of criminal behavior. Who am I kidding, this IS criminal behavior. I don’t know how far I’ll get, but I’ve already made an appointment with my lawyer.

Donna Boucher

From the phone call to set up service till I drove away, MacMulkin Cadillacs service goes beyond making sure everything was perfect. Full details were given on what was done and a car wash to say good by. You are greeted from the minuet you drive up to being escorted out to your car. I would recommend you give it a try

Justin Chakos

I wanted to give a 5 star rating however, the truck was not as expected. I purchased a 2013 Avalanche and a 7 year 100k warranty for a total purchase price of 42k from these folks and was very happy with the communication of the Sales Director Michael Brouillette. Michael had me picked up at the airport and had the truck ready for delivery. The Truck was as described except that it did not have Chrome wheels as described in the add and build sheet a bit of a disappointment as it will cost me 1000.00 to purchase them. The Truck was priced 5K over book value and I did not argue as I saw the value as it only had 8300 mile on it. I was on a tight schedule and was already running behind as I had 3 days to get back to Las Vegas. For the money I spent I do feel as though I am owed a set of chrome wheels.

Edward Niser

From my initial call with Gene to discuss a truck I liked to working with Julio on a very busy Saturday afternoon, the MacMulkin Chevrolet team went above-and-beyond to ensure that my experience was top notch. They have a no pressure sales team who takes the time to fully understand what is important to their customers. My particular case was a little challenging, but Julio and the team worked through it and exceeded my expectations. On delivery day, Julio took the extra time to go over every single feature of my 2019 Chevrolet Silverado LT. I will definitely be recommending MacMulkin to any of my friends in the market for a new truck, SUV or car!

Frank Delle Donne Jr

Purchased a 2007 Corvette from them, although they don’t want budge on pricing for there used vehicles, the sales team is very good and know there stuff when it comes to these cars. I had a few minor issues with the vehicle upon picking it up, but so far they have been working with me to make it all right. Great place to buy from! Thanks for all the help thus far guys!

Scott Flynn

Your dealership has always treated me fair and been straight forward. I cannot stand being told false promises and you always deliver. Thank you for your great service!

Abigail Vaughn

We worked with Julio and had the best service and experience! We will be back for sure and refer everyone to work with him!

Nick Giacoumakis

I have been working with MacMulkin for many years now and I appreciate the professional attention and accomodations made to me by management to service my requests. The staff is very polite and attentive as well as very knowlegable.

Tom Kam

It took 10 minutes to purchase a Corvette at the price I wanted. I could not be more pleased with the deal.

Matt Enderle

Vanessa was in constant communication. Transaction was very smooth.

Rebecca Spaulding

We could not have had a better experience! Larry Pinard and Jeff made our buying experience painless and extremely smooth. It is obvious that Larry knows what he's doing and is a top notch customer service professional. We were thrilled with the straightforward pricing. The price advertised on the internet was the price we paid with no add ons or pressure to buy one thing more. The doc fees are the lowest I've seen anywhere. Our vehicle is gorgeous, we drove away with a full tank of gas and happy to spread the word about our experience at MacMulkin.

Melissa Thibodeau

I bought two Cadillac Escalade's at MacMulkin and had the pleasure of working with Larry both times. He was very knowledgeable and friendly to work with.

Craig Smith

Always an easy and pleasant buying experience. My wife and I have purchased multiple vehicles from Les Novak and have been very happy. I have also reffered friends to Les and they are just as pleased when dealing with him.

laurie mahoney

Recently I was undecided on what kind of vehicle I wanted for my car purchase. Les Novak was my sales man who made my experience pleasant. His no pressure approach made me want to stick with him. Thanks for the great experience.. I will go back to find you again for my next purchase.

Alan Campbell

Always a great experience buying at Macmulkin Been a customer for 15+ years and I have always been satisfied with the buying experience as well as the service dept. Recommend asking for Les Novak, he is knowledgeable with all aspects of the purchase and takes the time to ensure you are familiar with the vehicle at delivery.

Alice MacKenzie

Alyssa greeted me on arrival - very responsive with information related to the repairs to my 2016 Corvette and time for completion. At pick up several Customer service people assisted - all were personable and professional - My experience was positive.

Raven Fallingleaves

Excellent was the best car dealership experience I have encountered! Thank you!