Here you will see all the reviews of real people who consume the products and services of Lovering Volvo Cars Concord (Car Concessionaire) in New Hampshire.
As of day this business receives a score of 4.8 over 5 and that rating is based on 265 reviews.
As you can read, it reaches an reviews average is almost the best one, and it is founded on a very large number of feddbacks, so we may think that the evaluation is quite accurate. If people have bothered to give their opinion when they've done well with the service, is that it works.
As you know, we don't usually bother to set scores when they are good and we usually do it only if we've had a problem or incidence...
This Car Concessionaire belongs to the category of Car dealer.
Been searching for a new vehicle for a while, Lovering was my first place, but I was reluctant at first mostly due to insurance issues. I worked those out, searched else where, couldn't find what I needed within my budget, I found myself drawn back to Lovering. I never driven a Mitsubishi and didn't know what to expect. Tami took care of all my concerns and went above and beyond. Thanks Tami Great Job!!!
There are very pro active in helping me find what I need
The service tech was friendly and informative. I was purchasing a trunk mat for my new to me certified pre-owned xc 90. He let me know my options and was patient and helpful
Excellent experience with Lisa and Scott - stopped to look at a vehicle that ended up not being the right one for me, and they went out of their way to not only locate the right one, but also ensured I had the best financing deal possible. I would highly recommend Lovering, for outstanding customer service, and willingness to accommodate customers’ needs.
I had such a great experience when I bought my car.
Great experience working with everyone at Lovering Volvo!!! Very accommodating!
I would highly recommend buying a car from Lovering Volvo. My experience was excellent. Tami Lovering was nothing short of exceptional. She was professional and well versed on the Xc90. She was also very friendly and easy to relate to. Our car buying experience was the best ever. I even received a bouquet of flowers at the end. I felt very special leaving the dealership with a beautiful new car , flowers and a big smile. Thank you
My previous (and beloved) Volvo went OOC after years and years. Lovering (and Tami) helped me find a fitting replacement, and the whole process was excellently handled. Happily recommend.
I do not own my volvo any more but on two separate occasions I was advised on repairs that were not needed. Beware
Tammy is amazing. So professional. Thorough. Honest and earnest. Goes the extra mile. I have purchasesd 3 cars from Tammy at Lovering. They are very lucky to have her as an employee
I am so excited with my new to me XC70 Volvo wagon. It is not always easy to buy a used car because you have to test drive each one and you have to put a lot of trust into the dealer. Tami Lovering stayed with me through my whole process and allowed me to feel confident in my decision. Tami then took it from there, she had the car ready to go and I was able to drive away with confidence that she and the Lovering dealership sold me a great car!
We recently leased a new Volvo s60 from Lovering Volvo and were extremely impressed with the pricing and with the quality of service. We love our new Volvo and highly recommend Lovering.
Phenomenal Customer Service! Lovering Volvo in Concord is the place to buy your next luxury automobile. After newly moving to the Concord area from MA, I needed a dealership to service my Volvo. Since I used Lovering Volvo of Nashua in the past, it was a "no brainer" to try Lovering Volvo of Concord. I was hoping to get the same awesome experience I had in Nashua. I definitely made the right decision. While I was waiting on some routine service for my XC60, a really nice woman started up a conversation with me. We talked about what I liked about the car, etc. At that time, I told my new friend (Tami) that I would really like to upgrade my XC60 to the XC90 if there was an opportunity and I took her card, she took my info and off I went. Tami was good about connecting with me every so often about deals coming up that when it was time to upgrade (almost 9 months later), I definitely wanted to connect with her. When we arrived, the place was buzzing. We were instantly greeted walking in the door. After connecting, Tami (Lovering) took her time with me and my family (yes, we all showed up) while I drove a few different options. She ensured we understood everything she was telling us about the agreement, the car, etc. My buying experience was even better this time. You want to be able to trust that you are getting something exceptional for the price...and you are! I felt relaxed and confident during the entire process. Tami makes you feel like family from the second you walk into the dealership. She genuinely cares about you, wants to get you into the automobile you want, and goes above and beyond to make it happen (she even washed my new car herself)! My kids thought she was one of my best friends! Buying a car is always a little nerve wracking. Put your mind at ease and come to Lovering Volvo - ask for Tami - and you'll feel the difference right away.
Good selection of the cars we were looking at. Thomas was very friendly and knowledgeable. Paperwork phase easy. Would certainly do business with Lovering again. Thanks.
Tami Lovering was very helpfully. This is our very first Volvo and everyone at Lovering took their time to explain the vehicle features and gave us plenty of time for a test drive. The S60 is great we couldn't be happier with the car and the service.
We had a great experience at Lovering. Did a deal long distance deal including a trade in and encountered no difficulties. Our sales person, Lucas Fox, was professional and very helpful in becoming familiar with all the electronics on the car. We highly recommend them.
I recently purchased a 2018 Volvo Inscreption, formally used be the sales manager, from Lovering Auto Cars Concord with the help of salesperson Tami Lovering. This is my second purchase with Tami and enjoyed her first class customer treatment, product knowledge, and commitment to meet my needs and wishes. Kudos also to her sales manager who also participated in the process. If you are looking for a Volvo.....call and ask for Tami!!!
Tami was excellent to work with. Lovering has always provided a great experience from purchase through service. On each purchase we felt we got a great deal upfront without having to go back and forth. The service department is top notch and we've not felt as though they were trying to sell us things we don't need. Overall an excellent experience and we will certainly continue to do business with Lovering Volvo.
This is our third car that we have purchased from Lovering Volvo. Our sales rep., Alex Rand, was personable, knowledgeable, and made the whole car buying experience easy and enjoyable. The entire Lovering Team was outstanding in every way!
I can’t say enough great things about thei Service and amazing Hospitality we were provided by the Lovering Volvo dealership team! Thomas and Andrea worked very hard to find us the right car that fit our needs and budget. They were never pushy or impatient. We will be customers for life. Thank you Lovering Volvo!!!!!
Had a great experience purchasing my vehicle at Lovering Volvo in Concord NH. I really liked that sales rep Thomas didn’t try to “sell me a car”. He spent some time listening and asking questions regarding what I wanted the car I was looking at, to do for me that my old car did not do and that was actually helpful! I got the impression that Lovering genuinely does want their customers to love their car, as they say. I also really like that they offer a 3 day money back guarantee. That is an important service to buyers. I have not had service there yet so I don’t have any rating on that part.
Just bought a 2019 S60, and love it. Tami is a joy to work with. This is the 3rd Volvo we have bought from her, and she has always been very attentive to my many questions. She continues to follow up after delivery to make sure everything is all set, and that you do not have any issues.
I had the privilege of working with Tammi on purchasing my newest vehicle, a 2016 Subaru Crosstrek. We let Tammi know what we were interested in and she contacted us with any potential car purchases, making the searching process substantially less stressful. She scheduled an appointment with us as soon as possible for a viewing and upon arriving at the dealership, she explained every aspect of the purchasing process in detail so there were no stones left unturned or questions unanswered. We were in and out of the dealership, driving off with our new car in less than 3 hours. I am extremely grateful for Tammi and I would recommend her to anyone looking to purchase a new or used vehicle. SHE PUTS THE LOVE IN LOVERING VOLVO! :)
What a wonderful place and wonderful people I recommend this to anyone is looking for a new car or SUV. There's no pressure and they actually talk to you like a human. The staff is there to help you find what you need!
I had a very good experience at Lovering Volvo recently when I purchased my XC60. I worked with Marc and Thomas and was very happy with the whole buying process from start to finish. I would definitely recommend Lovering Volvo!
I’ve been working with Thomas Kelahan at the Concord dealership and he has gone way above and beyond with his service before and after buying my Volvo S60. Thomas took the time to show me how to sync my phone and went over all options of the car. Can’t thank him enough for all the help buying my new car.
Sales process was very transparent and not rushed or pressured. Alex Rand was a complete gentleman and very easy to work with. Shawn the business manager was also a real “people person” and had a great enthusiasm for his job and connecting with customers. Overall I recommend Lovering. We did wait a little bit extra to get the vehicle, but this was only because they took a lot of time the day before to make the car spotless for us on delivery, including fixing some significant paint scratch. Alex was aware of my time constraint and offered a loaner which was very helpful. Great experience. Hope the car treats us as well as they did!
A great experience. The salesperson, Thomas, was knowledgeable on the vehicles and helped navigate budget versus features to help find a car that fit the needs. Very impressed with the professionalism of the staff and the general positive vibe in the showroom.
They were very friendly and helpful on my recall but also put a 12-inch crack in my windshield during the wiper repair. I was annoyed but assumed they would replace it without any fuss. Instead they were incredibly condescending and accusatory. The advisor admitted that the crack wasn't there before the repair but that I must have cracked the windshield myself in the literal 5 minutes between them handing me the keys and my coming back to tell them about the crack. I am absolutely disgusted by the way they treated me.
Thank you Lovering and Thomas for helping us purchase our new car. Kevin
We had a great experience with Angela Noto at Lovering! She stayed late on a Saturday night to help us get the sale finalized and made the whole process as easy and pleasant as possible. She was personable and responsive to our concerns both during and after the sale was completed.
It is always a great pleasure to work with Tami at Lovering Volvo of Concord. Tami is helpful, knowledgeable, and efficient! She had 3 vehicles ready for me to test drive and after I decided on one, got the paperwork completed. I'm looking forward to working with her again!
Was a refreshing experience to discuss car options with Tami Lovering. Tami went over the details of setting up radio and car functions that other wise would be confusing to first time electronic setup configurations. Her patients and consideration for letting my son and I to discuss options was very considerate. Thanks again for meeting my expectations on what I wanted in a vehicle.
I had a great experience buying my new XC90 from Lovering/Concord. This is fifth car we have bought from them, and the main reason is that they have always taken great care of us. Not to mention that the cars are wonderful! Dave Ruedig
Thank you Lovering Concord as well as Andrea and Tami for making the transition into my new R-design a breeze. Your dealership goes above and beyond in all departments. Thank you again.
Great car buying experience Tami was amazing
Great car purchasing experience! I have purchased many vehicles from many different dealerships and my experience with Lovering Volvo in Concord was as good as it gets. Gary was very personable and knowledgeable with a no pressure attitude. Very refreshing.
We had a great experience test driving and purchasing a Volvo at Lovering Volvo. Jake did an outstanding job explaining the various options and features of the S60's we looked at and drove. He listened attentively and thus was able to communicate well with us as potential buyers. His no pressure, patient approach was refreshing. If you are considering a new or used Volvo I highly recommend that you contact Lovering Volvo and ask to speak with Jake Arnold.
I recently purchased my first 2017 Volvo S60 with Alex. I had looked at other dealers but found Lovering very respectful. The closing with Scott went smoothly. My car needed a new vent replaced and David, the mechanic, took care of it no problem. I certainly recommand Lovering to anyone.
I bought a Volvo XC70 from Lovering Concord. Tami Lovering was GREAT, and she was the reason why were able to close the deal. I am extremely satisfied with my new car and looking forward to many years of driving this beautiful vehicle. Thanks, Tami!
I was trading 2 cars in for one and had very specific criteria for my next car. Tami was able to find the car with all the features I was looking for and she worked the trade-ins, financing and pricing to get me the right deal. This is our 4th Volvo from Lovering and our 6th Volvo in total. Tami has been excellent throughout, always accommodating in getting the deal done and the car delivered. There are other dealers closer but I have found that when it comes to buying a Volvo they did the best job.
We bought a car from Tami at Lovering Volvo. We feel we got a great deal and Tami did her best to get that deal. It was a fast, easy and enjoyable experience.
Had a wonderful experience at Lovering Volvo! Just purchased a 2015 Mini Cooper Countryman with the assistance of Tami Lovering. Tami was so helpful and professional, she made the process very easy. Would definitely recommend Lovering Volvo and Tami.
We recently purchased a used XC90 from this dealership in Concord, NH. After shopping several dealerships throughout New England, Lovering Volvo was exactly what we hoped for and deserving of it’s high reviews. The vehicles on the lot are spotless and the employees were all refreshingly pleasant and helpful. Thomas Kelahan was the salesman that we worked with. His vast knowledge of the vehicles combined with his professionalism and friendliness made the whole experience as good as possible. I don’t typically write reviews, good or bad, but in this case, it is deserved. I highly recommend checking this dealership out and requesting Thomas.
Best in the Business. On my 4th Volvo. Service is top notch.
Tami Galvin the representative that assisted me in,my search was amazing! Not only was she patient with my many many visits and,going back and forth on what I wanted she was friendly, not pushy at all and made this experience one,of the best car shopping experiences I ever had. I recently found the car I was looking for and it took me,no time,at all to get it done and drive away that same day. If you are looking for an efficient, personal, non pushy experience call TAMI GALVIN at Volvo Concord.
I have purchased 3 Volvos from Tami Lovering at Lovering Volvo. My dad has purchased 4 Volvos from Tami after years of owning Honda Accords. We wouldn’t keep coming back if we didn’t get fair and transparent pricing, great service (we’ve used both Concord and Nashua locations) and an overall friendly and welcoming atmosphere.
Tami was extremely helpful and delightful! I would recommend her 10 times out of 10. She made the process easy and convenient!
Great experience with Sales Dept! Thomas Kelahan was super helpful and extremely pleasant to work with. Never felt pressured or uncomfortable. Highly recommend.
My wife and I just bought a brand new Mitsubishi Outlander GT at Lovering Mitsubishi (right next to Lovering Volvo) in Concord, NH. FINALLY, after 45 years of buying cars, a dealer who honesty cares about their customers! We dealt with Dan (Sales Mgr), Tim (Finance), and Gary (Salesman). We have never dealth with nicer, more honest and totally competent auto sales people before EVER. Trust us. You need to start (and finish) your new or used car shopping HERE!
I had a great experience at this location! My sales rep Tami Lovering was very helpful and made the car buying process easier. They also give a free one year warranty on tires and wheels which is great in this area. I will recommend anybody I know looking to buy a car to come here first.
I have always been treated with respect when doing business here. The service is always good and fairly priced.
Great!!!! Kind, and best used cars I ever seen. I went through my town, and a lot more. But here they care about how there cars not only fuction, but how they run. I am so happy my hubby went there and got me my car.
After graduating college in 2017 I started car searching, after two years I decided I needed a little more help and Thomas came in handy! No matter what questions I had Thomas was right there with me helping me understand the process. With my parents buying my first car I had no experience but Thomas made me feel totally at ease. Not only did he do an excellent job once the cars were on the lot but he also was able to get me a car from their Meredith location same day that had just come into their hands, it ended up being the one. All in all a pretty terrifying process made special and more comfortable thanks to a little attention to detail. Thanks Thomas!
I called an hour ahead to make sure the car I was looking for was still there. When I arrived, Mr. Alex Rand helped me as soon as I walked into the door. We went on a test drive and Mr. Rand answered every question to my satisfaction. Afterwards, after I had decided to purchase the vehicle, Mr. Rand continued to work with me until I left the dealership. I highly recommend this dealership as well as Mr. Rand.
Tami was great to work with. She is very knowledgeable, accommodating and patient . Thank you Tami!
I had an amazing experience from the beginning to the end! Andrea went above and beyond in finding the vehicle that I wanted. Once my vehicle was located, Tami took over. I can't say enough about Tami! She really made me feel valued and appreciated as a customer. She kept me updated throughout the process and made the sale of the vehicle easy. She also took the time to go over all of the vehicle features and followed-up with me the next day. I highly recommend Lovering Volvo and plan to purchase my next Volvo from this dealership!
We went into Lovering in Concord thinking we knew which car & options we wanted and found that we were better off with another model, thanks to Tami's knowledge. Once we settled on options & color, she found the exact car en-route to another dealer & immediately re-routed the car for us. We had exactly what we wanted within a week. Tami was extremely knowledgeable & helpful. This is our 3rd Volvo & we'll keep going back to Lovering for both sales & service.
Needed Power Steering Fluid and they were quick and efficient!
Thomas Kelahan was a joy: helpful in the extreme, low key, no pressure, searched out options, made suggestions, answered many emails, attended to every detail, never once pressured me. The only request he could not meet was that I asked--begged, actually--not to be sent to the little room with the financial person, but that was the one area where he could not provide me any help; but he let me know with a smile.
Lovering Volvo in Concord is a great place to buy a new car. Thomas Kelahan was really helpful and knowledgeable. If you shopping for a Volvo this is the place to go.
Bought a Mitsubishi outlander we worked with Thomas he was very helpful. This is a no pressure sales office. I would buy from them again.
Tami was great! The entire staff was a pleasure to work with and we look forward to the next few years (or more) being Volvo customers!
Thomas' knowledge of the Volvo product line was the best I've seen in the past 50 years of buying 11 cars. He was very responsive to our needs as we were going through the car buying process. His concern for meeting our needs sealed the deal over the 4 other cars we were considering. Our very positive experience purchasing a car at Lovering Volvo of Concord included interaction with Rick (Sales Manager) Tim (Finance), and John (Service Manager)
Lovering has great cars, but more importantly has great people. Everyone, from sales to service to managers and cashiers provide excellent service.
The 2013 car I have purchased has been in the shop 5 times in a year and a half. It’s always something different wrong and they won’t acknowledge they sold me a lemon. Thank god I got the extended warranty but i’m stuck with this lemon.
I worked with Tami who was a pleasure to work with. She was extremely friendly and knowledgeable and made the car buying experience a fantastic one for me. I finally bought my dream car a Volvo XC 60 and Tami has gone above and beyond to make sure I was completely satisfied with my experience and purchase. Thank you Tami
Saw what I was looking for online and headed out to Lovering Volvo in Concord as soon as it opened. Had a great experience dealing with Tami Lovering, who was gracious with her time and showed us the XC70 we came to see. From the test drive to our decision, there was a no sales pressure. We're soo happy with our decision to purchase the vehicle from Lovering Volvo. Make sure to ask for Tami!
We thoroughly enjoyed our car buying experience at Lovering Volvo Concord! Tami was very attentive, knowledgeable, and made us feel like her top priority. She spent as much time with us as we needed and never got impatient with our many questions. We will definitely return to Lovering for our next car!! Thank you Tami!!!! Sincerely, Jim and Aubrey
Tammi Galvin was outstanding as always, finding me the best car to fit my life style! This is the 5th car we've bought through her. Tammi listened to what my needs are, had me try out a few cars, than searched and found me the car that best suited my needs. I do LOVE it. Tim was on point and professional with my paper work. I do my services through Lovering Volvo Concord. It's a well oiled team, who take care of their customers. That's why I chose to stay with this dealership! Thank you Tammi & Team
Buying my car from Lovering was a great experience! From the start, we had the best salesman ever! Not pushy, friendly and super patient. And actually seemed interested in wanting to sell a car( not making us feel like we were putting him out).. Like we have experienced in the past, unfortunately with other dealerships. Then moving onto the actual finance and numbers department. That was smooth and easy going. I was really impressed. Personality matters to me very much when dealing with the public on a professional level.. And I have to say That Thom was fantastic.. Best of all I was matched to the perfect vehicle
We purchased a used car from Lovering and had an excellent experience. Our sales consultant, Thomas Kelehan, was very attentive, helpful, accommodating. If we ever need to purchase a car in the future, we will certainly consider Lovering.
We worked with Thomas to purchase our Volvo and Andrea to finance it. They were knowledgeable and cheerful as they answered all of our questions and worked out the details of our purchase. Thomas meticulously went through the car with us explaining all of its features. We couldn't have had a better experience. Thank you Thomas and Andrea!
Just purchased my 3rd Volvo from Lovering. Love the cars and the exceptional service I receive from both the sales and service departments in Concord. They are very accommodating each time I visit, wouldn't go any place else! Highly recommend Tami L. if you are interested in purchasing a Volvo.
The salesman (Richard Johnson) was exceptional - attentive, polite, professional, friendly and just plain all around wonderful human being. He truly listened and was very accommodating. He stayed 2 hours beyond closing time to finalize our deal. First time we felt that a sales person was actually working for us, not just wanting to make a sale.
Tami was absolutely exceptional...especially helpful, respectful and accomodating...Thanks Tami for letting me feel my small purchase seem like a million :) .
The employees at Lovering were nothing but kind and nice.They were very down to earth and professional. Thank you for treating us Mainers so well!
I loved working with Thomas and the vehicles are amazing. We ultimately couldn't make a deal due to an issue with my trade but that doesn't lower my opinion of Lovering Volvo at all. Excellent service and excellent selection!
Tami is one of the most professional and friendly sales representative I have ever met. I bought my V70 Volvo from her 11 years ago. I wanted my daughter to have the same wonderful experience when buying her first car. I called Tami immediately. Does not get any better than her! She is friendly, educated and professional! 100% review and I will recommend others to her if I have the opportunity! She found the exact right vehicle for my daughter! She is passionate about her work and it shows. She is an asset to Lovering for sure!
Very pleased with the purchasing process with Tami Lovering. Very knowledgeable of product And communicated process moving forward.
Excellent service! Thomas, Amanda and Alex, along with Tim worked with us to help us find and get into our new Outlander and we are thrilled! Bill and I highly recommend Lovering, and be sure to ask for Thomas or Alex.
We had a great experience buying our first Volvo from Lovering in Concord, NH. Our sales consultant, Thomas was wonderful. He was kind, knowledgeable, and accommodating.
Tami was so amazing. I hate car shopping and she went above and beyond to make us feel valued. Very fair and really brought humanity to the process. Would enthusiastically recommend.
My husband Ralph and I had an exceptional car buying experience at Lovering Volvo Cars in Concord. Lisa Gendron was our Product Specialist and Andrea Tithill was General Sales Manager. Lisa was knowledgeable, timely, and proficient. Our gratitude for wonderful service. Would highly recommend Lovering in Concord.
I just purchased my first Volvo and had an amazing experience at Lovering in Concord. I want to give a huge shout out to Luke Fox for all the help he provided during the car buying process. Luke and his team made this purchase seamless, easy, and fun (is that even possible?). He was not your “typical car salesman”, and spoke to me like I was a part of his family. He made me feel welcome and reassured me that I was making the right choice for my family. I’ve had the XC60 for about month now and absolutely love it. I know I made the right choice for my family, and feel comfortable recommending Luke to my friends and family for their future cars.
We worked with Alex at Lovering Volvo in Concord who helped us to purchase a used XC70. He was very professional, upfront and low pressure throughout the process. Both my wife and I were very pleased with our experience purchasing a car through Alex and overall at Lovering Volvo.
Fantastic experience buying - looking forward to a long healthy relationship with Lovering Volvo. Tami and Dan were great to deal with !!
Tami and the team was great. Highly impressed and recommended. No pressure, Great info.
Lovering Volvo is a wonderful place. We have been coming here for many years because of their excellent care and service. Everyone we worked with went above and beyond expectations when working with us. We are not just loyal Volvo customers, we are loyal Lovering Volvo customers.
Recently I purchased a used vehicle here. All the staff were very friendly and helpful.The salesperson was extremely helpful explaining all the features and helping me with my financing. Overall the experience was good. I would recommend this dealership to anyone . They do specialize in Volvos. And Mitsubishis . They do also have used cars . I got a great car here . They also service all their vehicles .
Had a great experience with Lovering. Tami Lovering took great care of us! Highly recommended!!
This was by far the easiest car transaction I have ever made. Tami Lovering at Lovering Volvo in Concord had THE perfect car brought up from Lovering Nashua, waiting for me when I arrived at my scheduled time. Tami listened to what I wanted in my "perfect" car and delivered on the first try. No pressure sales tactics, a multitude of finance options, and the best inventory around should make Lovering Volvo your first stop when looking for the perfect car and you should definitely call upon Tami Lovering to assist you! I could not be happier with my purchase or the people behind it!
My husband and I were completely satisfied with your company. Everyone was professional, accommodating and patient with all of our needs. Thomas Kelahan (our salesman) was exceptionally outstanding in every way possible. He was professional, friendly, patient, accommodating, detailed, responsive and a great listener. You are very lucky to have this fine, young man on your staff. A+++. Thank you.
I purchased my used truck from Lovering on March 29th. After having it over the weekend I decided to use a feature I had confirmed had worked on my test drive. The truck would engage into 4H but not 4LO after several attempts I could not get it out of 4H. I had done my due diligence before signing for the truck and had called the dealership it was bought from originally for any service work done to the system. After having them tell me that due to privacy reasons they could not give me info besides the fact that it had been in for service and had a multi point inspection. Come to find out the 4WD system had been denied warranty due to abuse. I had noticed a bracket was bent on the undercarriage and some scrapping occurred on the cross member but the transfer case had no visible damage. I called Jon and brought it back to Lovering and they sent it off to the manufacturers dealership (not the one who denied the warranty the first time) who confirmed that it was working but after a few tries decided not to. They said the transfer case showed excessive metal flakes in the oil and that it would need to be replaced. Anyways needless to say my heart sank. But after talking with Jon the service manager at Lovering he assured me that something was in the works and that they had found a used unit with only 48 miles on it. Everything was replaced and the truck works fine. I can't say enough good things about how I was treated through the whole process. Alex the salesman was easy to work with, and very apologetic on my next visit to the dealership. Shawn was very nice and easy to work with with the finance, and Jon was very forth coming and even felt that the damaged that the original manufacturer had denied did not make any sense.
The whole lease process was seamless and completely professional. James our sales person was very careful to explain all features of the vehicle thoroughly. Everyone was totally helpful. Best experience I have ever had purchasing a car
I purchased a pre owned Volvo this week. I was fortunate enough to work with Thomas. He was low pressure, honest and followed up in a timely manner. I will highly recommend asking for Thomas when looking for a car.
Love my new car and Thomas Kelehan was great to work with!
By far the best purchasing experience I've ever had. Lucas was my sales rep and I recommend asking for him specifically. He is knowledgeable, professional, and truly cares about getting you in the right vehicle within your budget. You can trust him.
My husband and I had been looking for a new or pre-owned XC60 for several months. The inventory at Lovering Volvo Concord led us in that direction! Upon arriving, we were greeted and welcomed by Product Specialist, Angela Noto. Though the cars we had come to view were sold, Angela made every attempt to accommodate us! She was diligent in locating a vehicle and negotiated with us professionally to arrive at a highly satisfactory price point! Tim Reid, Business Manager, collaborated with Angela and us to provide a competitive loan rate! We were equally impressed with both individuals’ collegiality and integrity. Both professionals stayed beyond the close of their work day to provide us with a pleasant and seamless car buying experience! We highly recommend working with the Lovering Volvo Concord team of Angela Noto and Tim Reid!
The sales team was absolutely amazing at Lovering Volvo in Concord! They made car buying enjoyable!!
Tami was excellent! We truly enjoyed buying our 2018 Mitsubishi Outlander! I will definitely go back!
Please excuse this overdue review. I wish to share that my buying experience of the pre-owned 2016 Ford C-Max from the Concord, NH Lovering dealership was excellent. My salesperson, Alex Rand was most courteous, attentive and conscientious. He, finance and 'paperwork person,' Tim Reid, and (at the time) Sales Manager Dan Carlen, assisted in answering ALL of my countless questions to get me the information required to make an informed purchase that I'm very pleased with. And where I had driven a good distance to look at (and ultimately purchase the vehicle at that same visit), all three of them remained through the process for over 1-1/2 hrs. beyond their closing time to complete the sale, help me move a considerable number of items from my trade-in vehicle to the new one, and then even allowed me to follow one of them to more easily find the highway to get back home after dark. They all went considerably above and beyond to make this process an excellent one. My one disappointment was what I was offered for my trade-in vehicle as I felt it less than it was worth, but then I did feel the price for the one I purchased was good, so perhaps making that aspect 'a wash'. I do feel that the Lovering employees I worked with (including John Reilly for follow-up service needed for a faulty tire), and the dealership itself, is one of integrity and I would highly recommend them to others. Very good experience. Thank you!
Always great service! Tami went above and beyond and helped make my trade and leasing experience first class all the way. I will be back... this is my third Volvo from Lovering in Concord and it won’t be my last. Highly recommend.
I just bought a 2016 Chevy Suburban from Lovering, our sales person Tami Lovering was absolutely amazing. Start to finish the process and service was top notch. Thank you so much, I highly recommend them!
Tami is a asset to your company. If it was not for her many years ago in the very back parking lot of lovering volvo, I would not have a volvo. She is very personable and kind. She knows all the about the cars and always has the correct answer. She goes the extra mile for her customers. She is a very professional sales person. I would not go to anyone else. Lovering Volvo is very lucky to have her on their team. Melody Royer
We had a wonderful car buying experience at Lovering Auto. Tami Lovering was the best salesperson I have ever bought a car from. She was knowledgeable and easy to relate too. I would highly recommend Tami and Lovering Auto to anyone looking to buy a car. We will be back!
great experience -- Thomas Kelahan was impressive
I continue to be impressed with the service at Lovering Volvo. Tami makes the leasing process a breeze. She responded to my request for information and specifics on a Volvo XC 60 within minutes. We talked about the car, went on a short drive and came back to finalize pricing. Super service, we picked up the car less than four hours later. Perfect!! Special thanks to Tim as well for handling the paperwork with ease. First class, top quality customer focus all the way.
Wonderful experience. Needed to replace a vehicle after an accident totaled our family van. Staff (Thomas and all) was helpful, patient, and efficient. THANK YOU for making this part of the process so simple.
Best dealership experience I’ve ever had...great team to work with. Very happy
We cannot speak more highly of our experience at Concord, Lovering Volvo. We specifically searched out Tami Lovering after having a very positive sales experience w our former Volvo. She is highly experienced, knowledgeable, savvy and most personable. Tami Lovering takes the angst and stress out of purchasing a new car. She knows her stuff. Thank you. Thank you also to Scott Cushing, Business Manager, for his knowledge, honest and forthright manner. Lovering Volvo is a class act from the beginning to the end; from the Sales Dept to the Service Dept with John Reilly, Service Manager. It’s always a pleasure working w John. We are Lovering loyal.
Just bought a car from this dealership and I have to say that it was a great experience. They worked with us to get our payments where we needed it and were very quick with the process. Lisa was our saleswoman and she listened to any concerns, friendly, and it was a pleasure to work with her.
Tammy was amazing, she has helped me get two vehicles now. She really gives it her all and will do everything she can to come through for you. The rest of the staff you encounter are helpful friendly and push to get you the results you walked in expecting to walk out with. I'll never go to another dealership!
Buying our car from Alex was exactly the kind of buying experience we wanted. It was fast, easy and there was zero pressure. My husband and I walked in with an idea of what we wanted and Alex showed us what was available on the lot and assured us we could get cars from the other Lovering locations if what we wanted wasn’t available in Concord. We picked our car in less than 40 minutes and were able to make arrangements for pickup that were convenient for us as we were heading out of town for a week. Pickup was easy. It took almost an hour to get through the paperwork (I’ve signed for houses in less time!) but they were thorough and explained everything well. Alex was so sweet to us - he even had flowers for me when we came to get the car and he spent as much time as I wanted going over all of the technology. He had even downloaded the apps he thought I would like ahead of time. I absolutely recommend going to Lovering for your next car. Ask for Alex if he’s available.
I've never purchased a Volvo before and am glad we visited Jake at Lovering to help us with the purchase of our certified V60 Cross Country. He made the process smooth, was extremely informative and never pressured us. I was impressed with all the folks who cared for us as we moved through the buying experience. Thanks again, Jake!!
Tami Lovering was my sales person and she was awesome! Very patient with me, knowledgable and made buying a car a pleasure. She did not keep me for hours or pressure me. I had not bought a car for 10 yrs. and had never leased but the whole team made the process very easy. I definitely would recommend them. I leased a Mitsubishi Phev and I love it!
Tammy Lovering was amazing to work with on the purchase of my 2018 Volvo XC60. We had been discussing it for years, but I didn’t give up on my 2010 w almost 214k until I had to. Tammy found exactly what I wanted and we negotiated a fair deal and the financing I wanted. She was as excited as I was that we finally made it work! Tammy has followed up with me to make sure I’m satisfied. I have been a loyal Lovering customer since December 2009 and have a great relationship with the service department.
ALWAYS a pleasure to work with Tami, she knows her stuff and is very attentive to our needs! Love her personal touch and the way she makes the whole car purchasing experience comfortable. Thank you!
Service and care was wonderful. Thank you Thomas and the Lovering team for an excellent car buying experience.
Tammy Galvin is AMAZING! 3rd Volvo I've purchased at Lovering Volvo in Concord with Tammy.... I just give her a call and she works MAGIC! I'M a very happy customer and consider her a friend...she always seems to know what I need and had great follow through.
Most helpful Tom Kelahan. Other staff gracious. Plenty of space to make decisions
They handle our friends purchase with total honesty, professionalism and no pressure. So fresh to feel no pushy sales and a wonderful price.
I have been buying and selling cars with Lovering since I was in High School. I have always had a pleasant experience and enjoy the atmosphere. Purchasing a car isn’t stressful because they really have your best interest at heart. I absolutely love working with Tami and have for years.
Lovering Volvo also offers services with Mitsubishi. I did endless research and found that a Mirage was the car for me. Heather began my experience with her expedient responses and quick pricing. I know little of compact car pricing in this century but I know that their prices could not be beat. I had her make an appointment and the rest was history. Dan greeted us and handed us over to Alex who answered every question and made sure I was completely satisfied with his answers. As far as a car dealership is concerned there was no alternative. They were all straight forward and it felt as if they were in my corner. Which with car sales these days is something of a luxury. Derek sealed the finances for me and I walked away with a new car cheaper than it was holding onto my old one. Thank you Lovering Mitsubishi I think you have a new and permanent customer. Recommending you to all.
Great experience here...Tami was great walking through everything, with a great sense of humor as a bonus she made an experience that can be stressful into an easy going process.
My experience with purchasing my most recent car from Lovering Volvo of Concord was excellent. I had opted to go with a preowned vehicle this time but the inventory on hand didn't quite fit my criteria. My sales rep, Thomas and sales manager, Dan, put the word out to their buyers and surprisingly, were able to locate the perfect match in PA within a few days! The vehicle was purchased, shipped up to NH and fine tuned to my specs in a very short time. Great job by the whole team!
Thomas Kelahan was a pleasure to work with from start to delivery
Fantastic buying experience from the team at Lovering! The sales and finance staff were very adept and knowledgeable of the vehicle and made the buying process a true pleasure. Thomas Kelahan in particular provided an extremely in depth tutorial of the vehicle which allowed me to enjoy the luxuries of the car from the second I left the dealership. Thanks again Lovering auto!
Tami Lovering was so helpful and prompt with answers to my questions regarding our 2016 XC60 T5. We just love the car and will be bringing it down for it's first "real" inspection on the 16th of this month. We did take it down to Potomac, Maryland in March and the trip was very comfortable for all of us, including our dog, Riley, who actually hates riding in cars. The Volve is much quieter, and smoother than our Tiguan was so he has a much easier time sleeping through long trips. Thanks for your help, Tami and we will check in with you when we bring it down. Kim and Victor Bouchard
Always a great experience at Lovering Volvo. Tami is always great to work with.
The people at lovering are fantastic. Both sales and service truly care about the customers and it shows.
Tami was fantastic. There was a bit of a wait for my financing and she made the time fly by!
We just purchased two Volvo vehicles from Lovering Volvo, and let me just say; the experience couldn’t have been better. Immediately, we were greeted by Thomas Kelahan, and everything was smooth from there. These people go above and beyond to make it work for you. So impressed. We’re with Lovering for life!
I had a great experience at Lovering Volvo. Ask for Tami Lovering, she is wonderful to work with. She worked very hard to exceed expectations. Well done!
This dealership is full of high quality people. They negotiate fairly and they are very respectable!
We have had an amazing experience at Lovering Volvo! Every single staff member has been helpful and very pleasant. We would definitely recommend you to anyone!
Although currently undergoing renovation, don't let the looks of the facilities fool you. These people are top-notch, and take obvious pride in their job. Tami in Sales and Scott in Finance were great to work with, going out of their way to make sure we were pleased with the price and financing on our new Mitsubishi Outlander. Imagine that, a dealership that works for the customer, and not the other way around. Great car, great company, great dealership.
I had an absolutely delightful experience at Lovering. Everyone was incredibly nice, and my salesperson, Thomas Kelahan, was fantastic and extremely knowledgable. He took his time on both the testdrive and walking me through all the little features after the purchase. It was absolutely worthwhile for me to make the extra drive to go to Lovering.
The best and most seamless car buying experience I have ever had! All the staff from the Sales Manager, Finance Manager and our exceptional sales associate, Tami Lovering, went above and beyond to help us seal a deal that we were more than comfortable walking away with. Every other Volvo dealership in the surrounding area could not beat the price and the professionalism that Lovering Volvo in Concord had to offer. I am a high anxiety customer and Tami responded promptly to every single one of my many many questions and emails. If I could give 10 stars I would!
I started writing out the experience we have had with Lovering Volvo and after it became pages long I stopped. I can sum things up here as I am composing a letter for the better business bureau and Volvo itself. This company has no customer service after money exchanges hands. They make sure to promise you the moon and stars during the three day return policy. They continue to drag their feet until the 30 day exchange is past. Even later if you go in person they continue to promise the moon and stars but once you are out of sight they do not know you. I purchased my Volvo June 2017. I have never experienced customer service so ridiculously poor. The bait and switch is an art form at Lovering. Please, please, do your research before purchasing from this company.
I had a wonderful experience purchasing from Lovering Volvo, and particularly from my salesperson Tami Lovering. It was a very pleasant process, and the service was top notch! Thanks!
Hello. My experience throughout this process has hands down been the best of all my car buying (1st time Lease) experiences. Thomas, Andrea, and Tim were great to work with. I felt taken care of and immediately trusted everyone. Thomas knew I wasn't interested in the White V90 Cross Country T6 and within a few very short minutes, found a black one from another Volvo dealer which actually closed the deal. This is taking care of a customers needs, customer service at a high level. I didn't have to explain or have a conversation, he just listened and knew I was firm in my position. Andrea and Tim were also great through the process. I am excited and confident in my new Volvo and the Lease. I will highly recommend this team to any of my colleagues moving forward. Professional, helpful, knowledgable; great experience! Thank you!
Tami Lovering was a pleasure to deal with. Very thorough in searching out the Volvo I was looking for and accommodating in reaching a price. Took a lot of the normal stress of car buying away. Thanks TH
Very helpful, informative, and l did not feel pressured. It was great to actually ask questions and feel like my questions and concerns were important. Angela, came with us in our drive, which was helpful. We were able to ask additional questions. And I had many questions.
Alex was great to work with during the sales process, he was very attentive and Andrea in the business office made the purchasing process easy. Great website and great prices for the XC90 we purchased. Lovering seems to be a great dealership with loaner cars, free first 3 services and extra free wheel tire fixes for a 1 year. Definitely recommend Lovering Concord
We just love Tammy and the staff at Lovering Concord. This was the 4th time we have worked with them. And I'm sure it will not be the last. Thank you The Sweet
Lovering Volvo Concord is an Outstanding dealership! Tami Lovering is the best sales person I have dealt with, bar none! I have purchased multiple Volvos from Tami Lovering and the new vehicle acquisition process only gets better and better. Want to avoid the car buying headache that plagues the industry? Then go see Tami Lovering in Concord!!
Dan and his team were great to work with through the car buying process. The were straight forward about ever aspect of the purchase and prepared the car for delivery as if is was there own.
We have worked successfully with Tami Lovering several times. She is always wonderful to work with, very knowledgeable, and courteous. It’s a true delight knowing we can always rely on Tami.
I would recommend this dealership to anyone I know!! The people there are amazing and make buying a car a great experience. Tami especially made this experience so special, she was so great to work with and I can’t thank her or the dealership enough for my new eclipse cross!!
I have never had such a pleasant car-buying experience. I had a few small issues with the vehicle and they took care of everything. Thomas and all of the staff were very kind and accommodating to me and my family. I hope we don't need to buy a car for a long time but the next time we do, I'm going to Lovering first.
My husband and I had a great experience at Lovering's in Concord. Everyone was very professional and they did a great job answering all my questions. Thomas Kelahan was the salesman that helped us through the entire process. He did an excellent job and was very informed. It's great to be able to communicate with someone that takes the time to explain things clearly and professionally. We drove over 3 hours to get to the dealership, mostly because I am very picky. We bought a beautiful Jeep at a very great price and there wasn't any unexpected service charges added to our sale which I really liked. Overall I would definitely make the trip back if need be.
Luke Fox is an amazing salesman. Wasn't pushy at all and was super knowledgeable about the cars! He wasn't a typical car salesman that only cared about money he cares about the customers and makes sure everyone leaves happy. I wasn't able to buy a car at the moment but the second I'm able to I'm going to make sure I come back and see him! I recommend people to ask for him!
Love my first Volvo! I feel like I got my car at a good price. Thomas was excellent, friendly, and helpful through the whole process. He made me feel like I joined a family. Thanks Lovering.
Excellent service, nice staff.
Simply stated, Lovering Volvo is a class act. They were professional, friendly and very helpful. I was very pleased with Alex. I would highly recommend Lovering to anyone looking for a new or used car, especially a Volvo.
I found my used MINI at Lovering through Autotrader-I’m in Florida. The purchasing experience went well as Andrea and Thomas were friendly and helpful. There were several issues with the car missed during their in-house inspection; however, luckily, there were 2 months left on the original warranty so my local dealer was able to repair. The issue not covered under warranty, Lovering reimbursed to me the cost as well as for detailing as the car arrived quite dirty inside and out. All in all a good experience and I would buy from them again.
Tami lovering treated us like we purchased a 60000.00 car she was wonderful thank you. Tami Galvin