Reviews of Honda of Keene (Car Concessionaire)

K Frost

I was treated with respect, and listened to. My car was ready when they said it would be. The Service Director is great. I have worked with him at several dealerships now. He is the reason I just switched to Honda of Keene.

David Willis

As always, Mary Gagnon was informative, helpful, and, despite the unexpected need and cost and time required to do a major rear brake job, I was pleased with the service.

Jim Eklund

Friendly, helpful group of people. Looks like we found a place to make our next car purchase.

Tony Marovich

Went in at about 1:30 pm to check out the new CR-Vs. With James' help we found the '13 model to replace our '04 model. Got all questions answered (and there were lots of them because this has 9 years worth of new features to play with), got a great trade-in and financing. Left at around 5 pm with the new car. Next day, I went to make arrangements with my insurance agent - already done. Easy, good deal, great service. I don't know how it could have worked out better.

Tom Vita

WELL DONE HONDA OF KEENE

Rob Sestito

I love Honda of Keene Service Department - they are always knowledgeable and provide great recommendations. Awesome Group!!

Kristene Kelly

I've had several services done at Honda of Keene and I've never been disappointed. They never push extra services on you and for that I'm thankful. I highly recommend Honda of Keene.

Ed Starorypinski

What a wonderful dealership! Our salesman, Brian Lehane, listened to our needs and then brought out two vehicles for my wife to test drive. Jason, the Manager, approved our bringing the car home so I can drive it too. Our Ford Taurus died in W. Swanzey, NH and the salesman and sales manager at Monadnock Ford were unwilling to help us by giving us a loaner vehicle as it was after 5 pm. I would have to find my own way home to Vermont at my own expense even though I bought the car from them. So much for caring customer service at Monadnock Ford. We will never do business with them because they were not willing to help us when we needed them to.

Bailley Robbins-Ogo

Great service team, never any doubt and never any games. Gets the work done quickly and correctly. I always recommend Honda of Keene for your vehicles needs.

Lonny Paige

Made the car purchase easy and expedient

Leni Lee Smart

good to work with but be sure you love your car. If you don't you cannot change your mind. You will be stuck with payments on a car you don't like for a long time.

Rhiannon Carlton

Went to check out used 2016 CR-Vs and they tried to upsell us on the new model with misinformation (such as adaptive cruise starting at 2015, not 2017 like Sean stated) we also couldn't get any answer on when a sales rep would be available to help us so we left after about 30 minutes of waiting. We will inconveniently be taking our business elsewhere.

Duc Tran Hong

Absolutely great experience! Very friendly people and professional service! Everything is explained clearly and paperwork is super fast. I’m really happy with my car. Thank you!

S Harvey

Alex Gregory was an outstanding salesman, and did everything he could to make my car buying experience affordable and making sure I got a car I wanted. The financial team was pushy and a little rude, however. Love my new car, Thank you Alex!

ashl33marie .

Tim Stone worked with me very patiently in getting me a vehicle that suited my needs in many ways. I absolutely love my CPO Honda CR-V, and I feel great about the buying experience, which I can't say about my experiences with other dealerships in the past. Thanks, Tim!

Deirdre Donovan

I've not had a bad experience yet. I like the way they look ahead to services down the road a bit. Gives me a heads up. So far, I've needed nothing but regular maintenance/wear-out/ warranteed repairs on my 2007 CRV with over 162 k miles. Amazing.

Redemaxx1977 .

Top-notch service!!! Classy, personable people who care about your needs not just the need to sell. Just an all around great experience!

Gail Buchalter

Ready for me when I arrived; car returned when it was supposed to be and the head of the service department was great.

Richard Curtis

Just bought a 2017 Pilot. Jason was extremely helpful and the whole team is great. I have purchased at least five vehicles over the years from HOK and will continue to do so. Nothing beats a Honda and when you have a great dealership like this it makes it even better!

Roger Ward

My vehicle service was on time with a very knowledgable crew.

Richard Schwarz

Great service great people Donuts go fast

Randy Lake

We had the best Salesperson we could have ever wanted. The experience was as pleasant as could ever been expected. Would deal with Meghan again without hesitation. Great job by all involved.

Zakk

Mateo C. was extremely friendly, professional, and was not overbearing with the sale whatsoever. Dan helped with finances, and was, of course, friendly, and hilarious. I've never had an experience where I was laughing waiting on the financial paperwork before. I would absolutely recommend these guys over any other dealership in the area. Very friendly, laidback atmosphere. They've earned my future business whenever I look into getting a new vehicle.

Jeffrey McPherson

I went to Honda of Keene after visiting several other dealerships in search of a 2010-2011 Honda Accord with a 5-speed manual transmission. As a young buyer, I had been treated pretty badly by other dealerships and went to Honda of Keene based on their good reviews. I was not disappointed. Mark Bouley greeted me at the door and set me up with test drives in both of the Accords that I had found online. I liked both cars, but they were both a bit out of my price range. Mark set me up with Stephen Brynn to discuss my price point, and we couldn't quite come to an agreement. A few days later I got a call from Mark and he was able to work a better price for me. I headed back down to the dealership on a Saturday afternoon and ended up signing papers that evening. The car had a tire thrumming sound that I noticed when I went out for my last test drive, and I refused to buy the car until we figured out exactly what was causing the noise. They ended up throwing the wheels and tires from a different Accord on and letting me test drive it with those; turns out the problem went away. Stephen was able to give me two new tires and I took the deal. Financing was EXCELLENT! They were able to give me a fantastic rate and were helpful in explaining everything to me along the way. I really can't stress enough how honest, understanding, and helpful the people at Honda of Keene are. From the time I walked in the door, Mark treated me with respect even though I'm a young buyer. I will definitely be back to this dealership in the future

Judith Northcott

The service is always excellent.

Raymond Maclean

My sales rep Tim was fantastic. The shopping experience was quick and easy. This has been the third car my family has purchased through Tim. My driveway looks like a mini Honda lot.

Morgan Guillette

I purchased a 2015 CRV and had a good experience. It is my second purchase from Honda of Keene. The dealership was very busy on a Saturday so it took a little longer than I'd hoped (with a 9 month old baby) but they did give me a good deal on a great car. I work in sales as well, so understand getting busy and going in 100 different directions. The managers were helpful in explaining the lease program, as it was my first time leasing. Overall, a good experience and I would definitely recommend Honda of Keene!

Amber Nault

I had visited them after getting in a accident, which I feel they took advantage of since they knew my need was urgent, and I explained the few simple features I wanted expecting it to either be added or perhaps swapped with a different dealers inventory if they didn't have it..neither of which was even considered on their end..even with a decent downpayment..and I've been coping with it since...seat covers and a center console that doesn't work and wasnt what i wanted. never again!

Ashley Perham

As a 1st time car buyer I was nervous about buying, but everyone there was very helpful explained how thing would work. It was a very easy buying process and the staff made me feel comfortable. Thank you Tim Stone for selling me a great car!

Erica Sprague

If your looking for a knowledgeable friendly hassle free sales team look no further. The team at Honda of Keene was wonderful and I would like to thank Alex Gregory for helping me in the purchase of my first Honda. I did a lot of test driving at many dealerships and by far I found Honda to be the best! Thank you from a more than satisfied customer.

Valerie P

What a great place with a wonderful and friendly staff! Meghan did a great job getting all of my questions answered! Will definitely be referring any friends needing new cars right over to Meghan! Thanks so much for making it an easy and pleasant process.

Lillian Smith

The service department at Honda of Keene consistently performs at an outstanding level. My CRV is over 12 years old and runs "like buttah" thanks to Jeremy, Zak, and the rest of the team!

Mark Gosselin

Bought a nice vehicle. Very pleasant to deal with.

Karen Andrus

Very helpful and quick to service our car.

Kim Gavagan

Very professional and extremely friendly service department. They are very customer oriented which is why I highly recommend them. The service department at Honda of Keene definitely deserves 5 stars.

Sheila Phillips

Always helpful and give clear explanations

Hannah Majewski

I had a great experience buying my first car at Honda of Keene! The sales staff was extremely friendly and helpful!

Larry Flynn

My service experience was excellent, my truck was taken in for service promptly everyone was curtious and my questions were answered completely. Great experience!

WilliamM

I had a very bad experience with Honda of Keene. On Monday April 25, 2019, I made an appointment for an oil change. I was scheduled to arrive at 1:30pm. They had the service ticket already printed, but I noticed that it was for the wrong person. It was for someone in Vermont with the same name as me. They reprinted the service paperwork for me and my vehicle and I was told that it would take 45 minutes. I said an oil change should only take 20 to 30 minutes. I was told that they needed to do a complete inspection including topping off all fluids. I said I didn't need that. I just wanted an oil change. An hour and half later I finally was told that my vehicle was ready and was told that part of the problem was they had to order and pick up an oil filter as they did not have the correct filter in stock for my vehicle. I was charged almost $50 for an oil change that would have cost me about $30 to $35 at the Hyundai dealer. I will NOT go back to Honda of Keene!!

Don Pike

Good experience We purchased a new vehicle through sales consultant Tim Stone. No pressure, very friendly, easy to work with and a good deal. I would recommend contacting Tim Stone at Keene Honda if you are considering purchasing a vehicle. One of the best salesman we have ever worked with. This was the first time we had gone to Keene Honda, but others who had gone there highly recommended them. They all had only good to say about them. Everyone we met was friendly, helpful and professional. Thanks for a good experience. Don and Ethel Pike

Jessica Croteau

Don’t finance through them. When it came time to finance my vehicle, they told me they tried multiple different banks to get me the best rate and that they’re financing was the best rate. They didn’t run my credit through any other bank. They are greedy and if you think you are negotiating well on a price with them, you’re probably wrong cause they’ll just add the price they take off in somewhere else.

nancy gerlack

Had a very nice car buying experience!

Julia Dutton

For the past 6 years, I have had a positive service experience at Honda of Keene. This time, however, I was less than pleased. In checking for what seemed to be a brake problem, they found several successive issues, all costly, and one especially so. Getting authorization for coverage by my extended warranty took nearly a week and several phone calls. It took action by Rob, the Service Manager, to get the authorization and schedule the repair. I have paid for one of the other repairs, and am still deciding what to do about the third. My car is only 6 years old, and relatively low mileage. I am concerned that this could be the beginning of multiple problems.

Deborah Archer

I bought the car over the phone, flew 1000 miles and stayed overnight to pick it up. The salesman and his supervisor were both rude and did not have papers ready. But I do love the car.

Rick Kraemer

I received prompt, courteous and very accommodating service from salesperson Patrick Miner on Mon. 10/27 when I leased a new 2014 Honda Civic. Patrick was very attentive and listened to my needs and as a result, my needs were met quickly and effortlessly. Both Patrick and Charlie Carter made the process of leasing a new car very enjoyable. I can't say that I have ever before had a more enjoyable experience in a car dealership. I have always trusted Honda vehicles to be well made and dependable and as a result I have owned a Honda continuously since 2006. I can now say that the process of purchasing Honda vehicles couldn't be easier and more enjoyable as a result of Patrick's and Charlie's attentive customer service. I will continue to recommend Honda of Keene to friends and family. Thanks, Rick Kraemer

Robert DeMaura

great service, no pressure sales, efficient parts and service.

Maureen Hall

Hi, The Staff that I worked with Jason, Veeril, and Patrick were so amazing. They made my experience such an enjoyable one that I am telling everyone I know about them. I love the car too! I drove a SAAB 93 convertible for 12 years. It was such a great car but it was time to get a new one. I bought a 2016 Honda Civic with all the modern features. The car is fabulous!!

Steve Moore

They make purchasing a car easy. Even after the sale was complete, they went above in the service department to make sure my needs were met. Their follow up and attention to detail is amazing. Keep it up!!!!

Sander Lee

Meghan Gaouette did a fantastic job. She's friendly and very well informed. She answered all of our questions honestly and made the extra effort to find the information we needed. Best of all, we never felt pressured to buy.

Kat Pickering

I couldn't be more pleased with my recent experience with Honda of Keene! Tim was wonderful to work with in addition to Jason and Dan. They made my car shopping easy, fun, and there was no pressure. They listened to my needs and wants while respecting my budget. I highly suggest talking with them if you are in the market for a new or new-to-you vehicle. They run a seamless operation in a relaxed atmosphere. You will not regret going to them for your next car purchase!

Ed Hall

Larry was very helpful and knowledgeable.

David Ramsey

While I had a great experience purchasing a Honda Accord, my last experience with the Service Department was NOT as impressive. I took my 2017 Honda Accord to the service department for a 25k service, and State Inspection. I had forgot the Registration, so dropped the State Inspection from the requested work. They call me to the office 90 min after check in, and explain I have a problem. The problem was the rear brakes, they had lost their lubrication and were not properly dis-engaging. As a result it had damaged the rotors and they needed to be taken off and turned. He explained it is not something I could even notice driving it, but part of their "inspection" process during service. As they had found it, they would not be able to pass the State Inspection unless I got the 200 plus dollar service done. It would only take 45 min to fix the problem plus the 200 plus dollars. No I had drove the car in, the brakes has been smooth as silk, no indications of problems. Having experience rotor problems before, I knew it was very seldom you can have a rotor / brake problem without some indication, pulsing / grabbing. So I told them to hold off until I could bring it in for the inspection with the registration. I took it to a very good garage in my home town who is a Master Mechanic, and a brake specialist and he performed the State Inspection and looked closely at the brakes. He found no problems, and even remarked they were in excellent shape. He said the rotors was absolutely no problem. This is called fishing, and according to my reliable Master Mechanic a common practice at dealerships. This is the second occurrence at the Fenton Dealerships, as they did much the same thing at the Toyota Dealership and said I had have all new brakes because they were "Rusted". That cost me over 800.00 that time and one of the reasons I was suspicious. Do yourself a favor, find a reliable mechanic you can trust, and use them! I thought Keene Honda could be trusted, but I know now they are not.

Dane Hathaway

This experience was much better than my last one. Meghan Gaouettes is the sales person you want. Not pushy came up with options to make car buying a smooth and easy experience.

Brian Walker

Great dealership, great experience. Rob and Debbie were a pleasure to work witn. I found the exact vehicle i was looking for at an affordable price. Would recommend!

James Lachance

Great service dept

Angie Jarvis

The man who sold me my first car worked really hard to get me exactly what I was looking for in my price range, very straight forward, honest and not pushy at all(Tim). I love my car! When we needed a second car we came back again and I recommend this dealership to friends and family! Thank you for making the car buying experience pleasant!

Alan Perlman

Totally positive car-buying experience. Great price for my old car. Tim Stone was super-professional in seeing the whole process through. Aug'19 - Jeremy was really helpful and patient in adapting to a sudden schedule change and getting my wife's phone synched up. Very satisfied.

Tiffany Hunt

I traveled down to Honda of Keene after stopping at 3 other Honda dealerships. James Giniewicz and the team did not disappoint. Their financing came in more affordable than the other dealerships I had gone to (for the exact same car). James was great! He knew the answer to every question I asked about the car, and was super friendly. I did not feel the usual "car salesman pressure" with James, and that was important. James walked me through my new car, and showed me all the different features the car had to offer, in an efficient and fun way. I will definitely make the long trek back when I am ready for another new car! Thanks team- I LOVE my new Civic!!!!

Gretchen Ingvason

I arrived for my appointment and they took my car right in. When scheduling the service, they told me it would take about an hour and it did. Timely and reliable. Thanks Honda of Keene

Ken Reed

I had a really unpleasant experience with this dealership. I went in to look at a car listed at $27,500 knowing that their own trade evaluation listed my car at $6,500. That leaves $21,000. Our worst case loan estimate of 6% at 72 months puts you at $348. My previous loan was 2.9% and my credit Union will pretty much go 5% on anything I want. They offered about $400 for 84 months! We thanked them and left. They continued to keep bothering us for another week with the final offer being $358 for 72 months and they still wouldn't tell us the financed amount and interest rate after being asked more than once. My loan officer at my credit Union says the only way to match the offers they made would be to add $3000 to the price of the car or exceed 9% on the interest rate to get a kickback on the financing- either way I was being cheated. The saleswoman called me a liar when I pointed out the maximum payment we had told her the first time we spoke ($325 at 72) and they were pretty unpleasant afterwards. would avoid this dealership if at all possible in the future.

Gary Parker

I researched my Honda Fit extensively before checking prices at Honda of Keene. More expensive then other sub compacts but twice the car. Honda of Keene was easy to use online and when I went in to get my car I was very surprised at how nice the place was. I will have my Fit serviced there as it is just the perfect service department. All in all very happy how everything went.

Jon Anderson

This shop was great 3 or 4 years ago, but has consistently dropped the ball lately. The quality of the service itself was fine, but they are RIDICULOUSLY SLOW. After telling me "this should be real quick" it took a full hour for a simple oil change and tire rotation. Have to wonder what a more complicated service would take... I've taken my car their 3 times over the past year for a simple A1 (oil and tire rotation) service, and each time is at least 45 minutes and delivered with an apology. The apologies mean nothing if you do nothing to change what caused the need to apologize in the first place. The third time was the last time for me.

John St.Denis Jr

I know few of the people through the dealership, sales, service, management & mechanics are all great people. Almost as if you're part of the family & it makes me feel good. They'll help you financially... whatever needs done or future references. HOK is one of a kind. Thanks

Brittany DiGeronimo

Absolute best experience I've ever had in buying a car. My salesman, Tim Stone, was not not pushy, very helpful, knowledgable and made the entire experience relaxing and stress-free. I am so pleased with how simple the entire process was as that was not the case in purchasing cars in the past. I love my Tacoma and highly recommend others to check this wonderful dealership out.

Michelle Lackovic

I could not have asked for nicer and more knowledgeable staff. The entire process was very pleasant. The best of both worlds, a great car and the best staff. I am sure that I will be a return customer.

Jacob Friend

Great dealership, great customer service, we worked with Dana, he did an excellent job of helping us get exactly what we were looking for.

Robyn Lucius

Very personable and receptive to my needs and concerns. It felt more like I was talking to a friend than a salesperson. I couldn't be more happy with my purchase as well as the service I received. Thank you so much Honda of Keene!

Ann Alexander

Even though extra work needed to be done, the service tech commendeered extra help and got it done in the time originally promised, or less.

Judith Champney

I have dealt with this particular Honda dealership for many, many years and have always enjoyed my dealings with them. The staff is very personable and open to meeting the requirements that you desire. I would highly recommend them to anyone. In the past I always worked with Lee but working with Patrick Miner was a pleasure.

Ken Watrous

Great experience all the way around! I was shown the car I wanted and the price was up front. No pressure sales, easy and entertaining finance process makes this my best auto dealer experience to date. I highly recommend you try them out.

Melanie Howe

Thank you Tim Stone at Honda of Keene! Tim is a salesman who is not pushy at all. He makes the car shopping/buying experience easy. He treated us very well. He is super nice and very respectful and sincere. If you want an honest salesman I'd recommend going to see him!

Gigi Schendler

Excellent experience at Fenton Honda of Keene. Patrick Miner was patient, very knowledgeable and lots of fun to work with. I am very happy with my new Honda Civic and was helped to ease in to owning a new car after almost 11 years! Wouldn't hesitate to buy there again. ALL the men were helpful and pleasant. Thank you!

Bradley Kraushaar

Had a great experience buying a used car for my mom with both Alex and Chris.

TRAVELINGPHEEN .

Not the right car buying experience here... Unprofessional staff over the phone clearly just want money and not there for the customer satisfaction. Already had a deal in place and ready to be paid by my bank just for them to break out of a deal because I didn’t want to pay a $1k deposit to “hold the car”. My bank said it was skeptical since they were already gonna pay for the full price of vehicle and never had anybody ask for a deposit after they’ve paid for the vehicle in full. I fly for AA so I buy stuff from all over the world all the time and never had a experience like this one. 2 days waste of my time.

David Johnson

Your Service Department is great and Jeremy is very helpful. He is very polite, patient and has great customer service. I have been bringing my Honda Pilot there for 2 yrs and he has been awesome to deal with and to work with. His great customer service and the great from the service team is what keeps me coming back

Samantha Kenney

Not only was my buying experience through Honda of Keene excellent, but they make the scheduling process for maintenance so easy. You can do it via phone call or on-line. It is always quick and easy to get my car in for its regular maintenance and oil changes. The staff are great as well, always accommodating when I'm running late (which is like always). I'm very happy with my purchase and with the continued customer service that I get through Honda of Keene.

James Delsie

We recently bought a new car there. Excellent service, loved our saleswoman, Danna. When the time comes for our next car we will be back.

Melody Ellis

PER USUAL HONDA OF KEENE STOOD BEHIND THEIR WARRANTIES AND GOT THE JOB DONE AND DONE WELL. COURTEOUS AND MORE AFFORDABLE THAN TYPICAL DEALERS.

Walter Ferreira

Didn't have the car the was listed

Black Johaness

I got my CR-V here because the sales person was nice, loved what they were selling and not crazy or rude. You might think that is surprising but it's not. I shopped at 8 other dealers in three states and offered to pay outright. Many times I got a person kissing my butt and hating me for the butt kissing that I never wanted. Then I would be shown a price that was to high and after that they would tell me that everything I knew was wrong including stuff I read on the Honda website. I got variations of this at all but two dealers (not kidding) Keene and Enfield. I went with Keene because they had a colour I wanted. Tim Stone and Kathy G were great. Why? because they, like me love the product and were normal and exited about Honda.

Jasper Whitaker

friendly and competent.

angelia scheffler

The staff at Honda of Keene is wonderful. They took the time to listen to what I wanted and the price range I needed to stay in. They were able to help me find the perfect car! They also took the time to look into the concerns I may have about it before I drove it off the lot.

gretchen higgins

We had a wonderful experience purchasing a new to us car at Honda of Keene. From our Salesperson to financing everyone was helpful and went above and beyond to get us into a payment we were happy with and car we wanted.

Margaret Bennett

Peter made me feel at ease no pressure very informative new what he was talking about. I told him that I was just checking it out and if I could get a good deal I may go for it, He took me for a test drive in a Civic first it was cute drove well but small. I was used to a CRV but wanted to change so he then took me out in an Accord which was a little bigger and I fell in love with the color and the ride it was very smooth. I was hooked, I bought and I love my Accord. Thanks Peter Peg Bennett

Cindy Richardson

So far, so good!

Ed Wagner

Service was performed quicker than expected.

Richard Hoffman

Quick service in and out nice pricing on what we had done very happy

Barbara Morrison

Easy to make a reservation & excellent work on the car. Best of all, since I was unexpectedly burdened with a toddler, Mary processed me quickly and kindly. Also, there was a great play area for children, clean and well-stocked with toys and crafts. And as always, I appreciated the complimentary car wash.

robby avery

1st visit to Honda of Keene for service and WOW!! What a great team! Professional from the greeting to the exit interview! I highly recommend giving these folks a try if you are looking for a reliable and trustworthy experience! Top shelf!!

Kelly Truver

Definitely a positive car buying experience! I had reached out to four different Honda dealers in NH/MA looking for my new car, and the team members at Honda of Keene were by far the most respectful, fair, knowledgeable, upfront (I could go on...). Keene, NH was a little bit further of a drive for me, but it was certainly worth it! I highly recommend this place!

Tom

Just moved to NH and took my accord in for an oil change. I couldn’t be happier with the enthusiastic and friendly way I was treated. The service personnel made me feel like I was their priority. I’ll definitely be going back.

Tori Ames

I purchased my Civic at Honda of Keene, and it was such an easy and pleasant process. Because of my experience there, I highly prefer taking my car in for its regular maintenance at Honda of Keene. The staff there is incredible. I have never had anything other than an absolutely stellar experience. When I noticed a slash in one of my tires, they fit me in right away - I have never had that kind of outstanding, fast, and pleasant service anywhere else.

Stephen Jones

It was really nice to have help to buy such a nice Honda. Larry was a wonderful salesman and I hope to be able to do business with Honda cars of Keene again

Chris T

This is my third time purchasing a vehicle from Honda of Keene. I’ve had nothing but great experiences each time I’ve come here whether it was for service or to purchase a new vehicle. The staff are enthusiastic, friendly, hardworking and helpful. Meghan has been my sales person for my last 2 vehicle purchases and she is hands down the best sales person and I will always buy my cars from her! She works hard to find the vehicle you want and she keeps it real with you so you always know what your getting into. She is fun to be around and makes you feel welcome. Jason who is one of the sales managers, makes sure that your car buying experience is a great one. He works hard to find you the best deal he can get on the car you want. Overall 10/10 would recommend this dealership and sales team to everyone!

Nicole Zinn

We just purchased a Honda Accord from Honda of Keene and it was a seamless experience. We absolutely love our Accord and feel we were treated remarkably well. Our sales rep Brian Lehane helped us find exactly what we were looking for, he has lots of knowledge about the vehicles and was able to answer our questions and also provide other useful information. He did not pressure us in anyway and let us come to our own conclusions on what we wanted and needed. I would definitely recommend this dealership and Brian if you are looking for a new/used vehicle. Thank you Honda of Keene.

Cathy U.

Great experience with Honda of Keene. Recently purchased a Honda CR-V and Peter was wonderful. Not high pressure, just let me take my time - which ended up being nearly 2 months - to decide exactly what I wanted and when I would get it. Looking forward to continuing my relationship with Honda of Keene with their Service Department.

Bryan Lothrop

Service department was fast and efficient. Appreciate the straightforward honest communication.

Justin Carter

Zak Hulett is the only person in the world I trust to take care of my vehicles and tell me what needs to be done. He has gone above and beyond when it comes to making my repairs fit my in budget, communicating with me through the avenues that are most convenient for me, and making me feel like I matter. He understands what Customer Service means and how to represent a company's representation.

Olivia Kimball

I have never gotten a car from a dealership so I was excited to begin the process! I went to Honda of Keene with the intentions of getting a Hyundai Elantra. I worked with Ryan and he went through all of my requests to match me to the best cars in my price range. I ended up finding a Ford Focus that was AMAZING. Ryan walked me through everything, explaining it all very well making sure I understood everything. I had such a fantastic time at the dealership, and everyone I worked with was extremely personable. Ryan, Dan and Jason were all of the people I worked with and I couldn't ask for anything to go better. Would definitely recommend this dealership to anyone!

Chad Dunton

I dealt with Tim Stone while searching for my Civic and he made the process enjoyable and stress free. His knowledge of the cars and his willingness to go the extra mile for me made it a simple and hassle free experience! I went there with a specific car that I saw on their website and found that it had recently been sold but Tim looked around and found what ultimately was a better car and a much better deal! I HIGHLY recommend Honda of Keene if you are looking for your next vehicle. They will be getting my business for years to come.

Pam Johnston

Had a wonderful experience with our salesperson Tim. Love the Honda CR-V. Tim was so gracious even though we had to wait a bit for our financing to go through. All in all the folks at Fenton Family Honda listen and did a wonderful job of making our car buying one of pure joy. Thank you and God bless.

Hollie Carter

The service team is always super helpful and quickly take care of all of maintenance needs when I come in. I would highly recommend them for any work you need done.

jason godleski

Tin Stone is the man! Helped me get a car when I didn't think anyone could. Really friendly and puts the customer #1 which you don't find often. He really cares about the customer and gets you the absolute best deal. I will be a lifetime customer of Tim stone.

Amanda Moore

Meghan was great! She was very informational and got me in to a car I loved and could afford! I haven’t had the best luck with other Honda dealerships in the past, so I was very happy to go to a Honda dealerships that actually cares about what the customer wants and needs versus just trying to make a sale. You guys should really give some lessons to peters in Nashua on how to sell a car. Thanks for the great experience! I will recommend!

Paul Murphy

Recently purchased a used 2015 Mustang. We were very happy with the entire experience. Sales staff was excellent as was the entire process from purchase to delivery . Highly recommend Honda of Keene!

michael westcott

i bought a brand new 2016 Honda Civic ex-L, love the car and for my first time buying a car Brian my sales rep made it very easy. Honda of Keene also gave me a very fare price on my car and they worked with me to help me get the monthly payments to where I was happy with making them. Unfortunately I am unable to enjoy the new Honda Civic as some idiot rear ended me on 95 in ct and I did not have the car for 48 hours let alone still had the temp plates on the car. While I hope it's totaled because now the car will be worth so much less, either way I will be having it fixed at Honda of Keene and with any luck of it being totaled I will be buying the same exact car through Brian.

Patrick Miner

Love the team at Honda of Keene. Thanks Zach and Randy!

Christine Grant

I couldn't be happier with my experience of buying a car through Honda of Keene. They found exactly what I wanted and they made it happen! Tim Stone was wonderful to work with AND, if you buy from him and mention my name - Christine Grant - $100 will be put into a special fund to help someone who may be having a hard time to be able to purchase a good used car! Truly, I don't think you can go wrong here!

James LeBlanc

My wife and I went to Honda of Keene and had the BEST service imaginable! Alex was our salesperson and he was no pressure and low key. In his own words he said "these cars sell themselves, you know better than me about what you like so I'm just hear to answer any questions." We loved that! We also met with the manager on the floor that day Jason, again he was exceptional, no pressure, just talked to us honestly, gave us a fair trade-in value on our very old and very broken down old car. We ended up leasing a Civic, and buying a certified pre-owned Fit. We love both! Lastly, we must point out how amazing Dan was getting us financed and explaining our lease options in great detail! Dan was quite a character that had us laughing when normally singing all that paperwork is a painstaking process! Thank you again to the amazing staff at Honda of Keene, it looks like you've added 2 more customers for life!!

Keith Plunske

We postponed our first appointment due to snow so we rescheduled it a week from the original date. The day before I called to confirm and the appointment was never rescheduled. However even though their schedule was full they fit me in and it still only took an hour. Blessings, Keith

Wayne Reed

I went into this dealership trying to help my brother purchase a vehicle and was truly disgusted with the offer he received. They tried to cheat him badly by adding thousands over and above the sale price of the car. They refused to negotiate and we thanked them and left, only to have them blowing up my phone later with "we can do better come back!" Sounds great but they wouldn't get specific when I asked so I said no. Then they offered a new payment that was only about $1000 over the asking price but still OVER THE ASKING PRICE! I told them to stop bothering me unless they met our price and they refused. If they can't cheat you it's not worth it to them obviously.

Philip Crotto

I am always treated with courtesy and respect at Honda of Keene. The work is done professionally and promptly. Zack and his staff are top notch. .

Sarah Ellis

I visited Honda yesterday looking into buying a pre-owned vehicle. I worked with Alex for quite some time and ended up leaving with a BRAND NEW Honda Fit. Its the first time I've ever owned a brand new vehicle, and I could not be happier. Alex was the best. He didn't have a high pressure sales approach at all, and it made my experience SO MUCH better. I was indecisive, and needed a little guidance, and Alex was absolutely amazing. Every question I had, he answered. I left feeling confident and well informed. I will definitely be returning for any future car purchase!

Elissa McCormick

My experience with Honda of Keene was excellent. The salesmen were not pushy at all and understood what I wanted and needed. I worked with Robert Ekblom and he really seemed interested in helping me and being honest rather than just selling a car. On the finance side, they were very understanding and willing to compromise. It was a great experience for a first time buyer.

claire brown

I loved choosing my Honda civic here. I felt no pressure, and the sales professional I worked with was very courteous and understood that I would prefer to be texted instead of called. Everyone I dealt with was kind and friendly.

Erica Herzog

Wonderful staff and the prices are not bad at all. Loved everyone I dealt with and that handled my car.

Corrie Smith

We had a great experience working with Meghan in purchasing our new Honda Fit. She checked in frequently (but not too much) and was VERY easy to talk to and relate to. She listened to the needs of our family and made the best recommendation for a vehicle for us. We LOVE our Fit! Everyone at the dealership was friendly and helpful.

Jenna Beaulieu

I had such an awesome experience at Honda of Keene. It was my first time going to a dealership to get a new car. Timmy took the time to explain all the different options available and what would work best for me. We test drove 3 different cars and I ended up leaving the dealership leasing a 2017 Honda Civic, that I love! All the staff at Honda were so helpful! I would recommend anyone looking for a great deal to go to Honda of Keene!

Brenda Saxtons River Distillery

Thanks to the folks at Honda of Keene. We really appreciate the no pressure sales and the attention to detail. Our experience at other dealerships locally were not at pleasant. Our sales associate Alex guided us through the process with respect and clarity. We plan on sending all our friends and family to Honda of Keene. Thank you again and good luck.

Seth Pichette

The best car buying experience I've ever had.

Molly Mae

Selena was FANTASTIC. Everything was very fast (I'm coming back to update this, because my fiance is buying a car elsewhere and the process has been so long and grueling). Really appreciate how fast and accurate everyone was. Made the buying process so easy

Dawson Johannes

Very down to earth, knowledgable, and just straight up nice staff. They don't have any dealer BS that's typical, and are very friendly and open minded. They are so willing to help and will go out of their way in a heartbeat. I live in Buffalo, NY and will be driving all the way out here to buy my next Honda, hands down!

Scott Heinlein

Please do not trust this dealership. I took my car here for a state inspection. I was told it needed new tires, all new brakes/rotors, $1,800 in repairs total. I knew something was off because I just had a flat tire, and I was going to replace all 4 but I was told the rest looked good. But this is when it gets really disgusting. After handing me this massive bill, they then try to push their repair financing credit card on me to pay for it... To top it off, they never gave me an official vehicle inspection report, which the state requires they give with each inspection. When I called them about it later, they said their "printer was broken". If that was true, why not tell me about it earlier? Probably because they didn't do a real state inspection but still charged me $40 for it. I decided to get a second opinion at a mechanic I knew was honest, and they passed it without even mentioning any of the things Honda of Keene said needed fixed. I think they saw a young guy in a nice car and thought they could take advantage of me. I will be reporting this place to the state for failing to provide an official inspection report, and I will also be reporting this incident to Honda since they do not deserve to be a licensed dealer.

Carl Majewski

I helped my daughter get her first car at Keene Honda the other day, and she got a great vehicle at a fair price. All the staff were friendly and pleasant to deal with for the entire process.

kim seppala

Just bought a 2018 Honda Crv. Larry did a great job telling me all about the vehicle. Todd gave me a good price, and Dan was very easy to deal with (likes to make you laugh). All of my experience with Honda so far has been great, from Larry in sales to Mary in service.

Manolis Rentumis

Great service center. Good selection of cars and everything send very well priced. Will definitely consider this place.

Jon Walker

Simply the best car buying experience that you can have! This was my second purchase from this dealership - and I have no desire to go anywhere else. My wife and I needed to upgrade to a larger vehicle after the birth of our son. Just like last time, we dealt with James G. and he is great to work with. We told him what we were looking for, and he did everything he could (and then some) to make it happen - and it turned out great. Do not waste your time going elsewhere!

Lisa Duprey

This was by far the easiest, painless vehicle purchase I have ever made! They made the transition seamless. I never felt pressured into anything. I have had the most professional assistance from Patrick, Veeral, Stephen, Debbie, Joseph & Mary in various departments!! They make you feel like family! I highly recommend Honda of Keene!! I love my new 2016 Honda Pilot!

Zaza Shamsedin

Thank you service department

PL Toepfer

Very attentive and professional answered all our questions

Jessica M

Was charged for a service that shouldn’t have been done, then they only agreed to pay back $88 of the $300 they owed me. The check they actually mailed me was for $82 and the service “director” Rob Avery gave me the run around for weeks just to get that. I’ve never worried about taking my car to any Honda service center before this one and I’ll never be back to this location. Honda corporate won’t do anything but file a complaint because they are independently owned so beware of getting your vehicle worked on here. UPDATED: I am not able to add a new comment for some reason but I wanted to update now that I see the owner has replied. I was never reimbursed with any "agreed" amount. I was told I would be sent $88 because that was what they felt like they owed me. After a month of trying to get answers and constantly asking for the full $300 back, I felt like I had no other choice but to take that and was essentially told that was the best they could do. When I did get the check it was for $82, so it wasn't even for the full amount they said they were going to send. Talk about two faced salesman just looking to screw over people.

kim mastrianni

Service department was great. Prompt scheduling and fast service.

Jim Kirby

I recently purchased a 2016 Pilot, I had a very good experience overall. Peter did a great job at delivery being very through to review the entire vehicle and setting up the programming. I recommend not only the dealership but Peter as well.

Greg Linton

From the initial contact with Catherine to the final paperwork with Dan, the entire experience surpassed our expectations. We came into the transaction as a credit challenge but were treated as if we were besties with the Fenton's. We were able to secure the car we desired and had no haggling and no pressure to hang around, in fact our schedules were such that they had to wait on us often. Nice job Honda of Keene team!

Justin Hobbs

Absolutely wonderful experience buying a vehicle here. The team was very professional and helpful during the process.

Noreene Davis

I walked in to browse and had the best experience working with Larry Gilmet. Larry was personable and knowledgeable and easy to work with. I ended up buying a Honda Fit at a great price. A perfect car-buying experience!

Jasmine Jutras

I went to Honda not being sure about anything really. I was so overwhelmed, at the other dealerships I looked at. At Honda I walked through the front door, was greeted with a smile. My sales person , Jennifer and Tod, were absolutely amazing. I told them what I wanted and my price range and they got me exactly what I wanted. Being a first timer, I will say that the whole process at Honda was easy, stress free, and I didn’t feel pressured into anything. They went above and beyond just selling cars. They were easily the best customer service I’ve had ANYWHERE. I am in love with my car thank you all!

thimsic sirch

Unbelievable Positive Experience! I brought a used Jeep Compass and drove it off the lot extremely satisfied knowing my needs were taken care of beyond expectation. Meghan Gaouette is very professional, knowledgeable, and made sure to listen and deliver on what I needed. I was very impressed with the way I was treated as a valued customer by all the staff there. If you are in the market for a new or used vehicle you should definitely go see Meghan at Honda of Keene.

Tom Whalen

My service appointment was on time and work was finished in a timely manner. Courteous staff.

Shannon Lamb

We had a good experience with Seth and are enjoying our new car!

Nino Formica

Outstanding experience. We purchased our vehicle two days ago and I have already recommended this dealer to a few friends. Jason and Nick were friendly, professional, no sales pressure, no price haggling, and very helpful.

DJ Parsons

Friendly professional efficient.

Christina W

My husband and I went to Honda of Keene to inquire about a Jeep Grand Cherokee after receiving a letter from the dealership. We have been customers of Honda of Keene for many years and this would have been our third vehicle purchased from them. Our experience yesterday was actually troubling and insulting. For starters the woman that we attempted to negotiate with was rude, apparently inexperienced, and lacks the ability to communicate clearly and effectively. She insulted us right away by asking if my husband was my brother because we had the same last name. That’s ignorant and never good to start off a sale by insulting the customer. Secondly, before going to Honda, of course we looked at Kelly Blue Book to see the fair market values of both our SUV we intended to trade as well as the vehicle we were interested in purchasing. Needless to say the manager would only offer the lowest of the low end on a trade in value and would not budge. The sticker price on the Cherokee we were interested in was of course on the highest of the high end. When we attempted to negotiate all they did was print out a car fax that said our trade in vehicle had been in three accidents. Three times it had been backed into in parking lots with minor cosmetic damage that had all been repaired by the insurance company making that point irrelevant. They also provided the original letter that we received that indicated they could pay “up to” 110% of the trade in value. Well that was false they had no intention of even offering what it was worth never mind 110%. When we did test drive the Cherokee the sales woman came with us uninvited telling us exactly where to drive when to turn and when to switch drivers. This was a very weird and awkward practice that I have never ever seen before. This gave my husband and I no privacy or opportunity to discuss this potential purchase privately. Also this gave my husband and I no opportunity to actually examine the vehicle beyond the woman opening the trunk and commenting on how many groceries would fit in the back. It was late morning on a Saturday, the men’s room was filthy and the coffee urns were empty, it appeared most of the salesman were sitting outside on a picnic table smoking and joking. When my husband and I made the decision to walk because things were going no where the sales woman asked us to stay for a minute because the manager would like to speak to us first. We agreed and waited, however he continued to converse with another salesman standing outside his office while we stood waiting. Aggravated and insulted my husband and I eventually left after standing around waiting for him, he never came out of the office. How arrogant and pompous. Not sure what changed here but as I said before we have purchased our last two vehicles from here with great success. The way we were treated yesterday however was terrible, especially for a long time customer. We will be parting ways with this business based on rude business practices as well as failing to negotiate in good faith. We recommend saving yourself the aggravation and go elsewhere.

a Heffernon

Fast, courteous service with a quiet place to sit so that I may work while waiting. Everyone is always pleasant.

Justin Berry

Loved working with Tim Stone and Dan at Honda! The atmosphere in the weekend while everyone was wearing blue jeans and flannel made the experience much more relaxed. Furthermore. Dans hard work on my financing was outstanding. I can't say enough good. I am excited to see how the service team is!''

Christopher LaMarche

I received excellent service advice from my advisor Mary Gagnon, my repair work was done in a very timely and correct fashion.

Cheryl Erisman

Our salesman Larry did a great job getting me a great deal on my CRV EX. Dan, business manager got a great rate on my loan. Thank you both for getting me a great deal and treating us like we were friends. If you're looking for a Honda stop by and see Larry.

Amy Carmichael

Had a great experience with James at Honda of Keene. We went there to shop for a used Honda and came home with a brand new 2012 Honda Accord. The price was right, the rate was right and the customer service was excellent. They didn't let us leave unsatisfied. Very pleased with my new purchase, Thank you!