Reviews of Grappone Hyundai (Car Concessionaire)

Aaron David Marsh

I recently purchased a new car at Grappone Hyundai. I was really impressed by their new sales model. I was guided through a supportive and transparent sales process that made it the best car buying experience that I have had. I highly recommend Grappone to anyone!

JOHN THEROUX

Adam Green has to be the most knowledgeable manager in the automotive industry.

Jordy C

Just the best...

Christopher Rossetti

UPDATE: I didn't think I'd end up coming back to Grappone only 2.5 years after purchasing my Elantra, but after a serious accident that I walked away from with just a small scratch (the car wasn't as lucky) it was clear to me that Hyundai makes a very safe vehicle,and what better place to purchase a new one than the dealership that was downright awesome in all aspects when I bought the Elantra. Well, nothing has changed at Grappone, and that's a good thing! I called back up Nate right away and started the test-drive process. He was just as good, if not better, than when I worked with him with the Elantra. This time my wife and I had our eyes on a Tuscon (that upgrade we mentioned from the last review!). Nate delivered. He was patient, knowledgeable and super helpful. Made the whole process a snap. I said after the Elantra I was going to be a long time customer. I think now I am a LIFE-LONG customer. Impressed isn't a strong enough word this time around. Nate, you rock! Grappone, keep it up, and like I said before, never change! October 2015: I was already thoroughly impressed with the professionalism of Grappone when I was warranty issues with my scion FRS. (I had a poor experience at another dealership and my wife recommended Grappone for service, so I started taking my car there. Everyone is very pleasant and I was never overcharged for service or provided unnecessary service). I didn't want to deal with the FRS anymore so I decided I would trade it in for a more practical car. Grappone had treated me well so far so I figured I'd start the test driving process with them. I had the privilege of working with Nathan minutes after arriving at the Grappone Hyundai dealership. To make a long story short, he, my wife and I spent 4 hours test driving what seemed like a dozen cars! I've never worked with such a patient, attentive and knowledgeable sales rep! Nathan was eager to answer my questions and never pushed me in any direction. He had a great personality and respected my wife and I. I waited a week before coming back and Nathan was very responsive to my inquiries regarding my trade in and before you know it, I was driving off in a brand new Hyundai Elantra! I just want to express my gratitude towards Nathan for all of his help and excellent attitude. He made the car buying process fun, and I guarantee I will be a long time customer of Grappone. I just hope he's around for the next upgrade when we have a few kids and need some more room! Grappone, I am impressed. Nathan is top notch and your dealership is awesome! Never change!

J. Pfeiffer

Great service visit! Brought my wifes Kia Sorento here after having issues with the local Kia dealer and wanting to be sure to have factory filters and service performed.. Grappone Hyundai exceeded my expectations of service! Went in to have snow tires swapped out to my summers, and an oil change. They informed me it was eligible for a state inspection and needed some other recommended service.. being a technician myself I performed the recommended service at home, however was very excited to see the recommendations were honest and truthful. The prices were very fair and they even took the time to answer a few "model specific" engine related questions and concerns I had.. Thank you folks again, from start to finish the service staff was warm, inviting and accommodating! We will be back!

Barrett Hamilton

Overall fantastic experience. My wife and I were shopping around for a new car for her, and I randomly came across Grappone because of their advertised window pricing. We just moved to Nashua from NYC, so Grappone certainly wasn't the most convenient location for us, but it was well worth the trip up. Rachel Brown, our "product specialist", was cheerful and no-pressure from the minute we walked in the door. She had all the cars in the showroom moved on the spot to allow us to test drive a new Genesis that was completely blocked in, and then pulled a car from one of their sibling dealerships for us to test drive as well. We didn't buy on the spot, but after a month of searching for possible options and best deals, we came back and bought a Genesis. I even consulted with a family member who worked for another dealer in MA, but they couldn't get us a better deal than Grappone. They truly do mean that the window sticker is their best deal, and it also happens to be the best deal in the region. This makes for a very low-pressure environment. Rachel was in communication via email to answer any questions about the pricing, extended service contract, etc. I will be sending all of my friends and family up to Grappone going forward, as this was a unique, and pleasant car-buying experience (the opposite of most).

Matthew Paquette

Great service department for Hyundai cars.

Michelle Patterson

Miasar was a pleasure to work with. And we love our new Jeep!

J Martineau

We have just experienced an extremely satisfying effort by the sales department resolving a difficult issue. Led by Team Leader Gwen Deurell and Product Specialist Rachel Brown, the attitude and diligence shown by this team was very welcomed and appreciated. This demonstrated effort is certainly worthy of special kudos and reflects the Grappone reputation for excellent customer experiences.

Richard Parian

Overall best car buying experience in my life. Unlike any other car dealer. No pressure no commission sales people are really truly helpful. The prices they quote are competitive and even beast other car dealers. What I particularly like is that their are actually 5 car dealers all in one stop. We drove 5 different cars and were able to compare features without hoping all around and dealing with other agressive car salespeople. I highly recommend Grappone to anyone care shopping

mark lorenze

My wife took her 08 Sonata for 2 recall issues. Grappone asked if they could give the car a "complimentary" check. She agreed. They came up with $450 of "necessary" repairs. We told them to hold off as we would like a second opinion. The "necessary" repairs were done at a local garage by a mechanic we have much trust in. His total, same repairs, $280. Much inflated parts and labor. Save yourself some money and get your repairs done elsewhere.

Mike Pion

Absolutely love the way Grappone Automotive does business. No pressure, upfront pricing, and I will add VERY good pricing! Went back and forth with the large Manchester Hyundai Dealership ( You know, across from the Mall) and they would not come close, not worth the time or hassle. Lindsay Gordon our sales person was courteous, friendly, and very helpful. We are big fans of Grappone now.

Brittany Premo

sales staff is great, friendly atmosphere, all the help i received from Baba and Melvin was awesome, small snacks provided, ease of getting car buying process started was fast, no haggling or hassles makes the car buying process less stressful

Janet Perusse

The BEST!!

Mary-Jo Hinkle

I just purchased a 2012 Hyundai Accent through the More Than Wheels program and Grappone Hyundai. When I went to pick up my new car I met salesman, Kevin Mull. He was a joy to work with! He was very friendly, knowledgeable and made everything easy to understand! It made a very exciting day even more enjoyable! Even though I live nearly an hour away from Grappone Hyundai, I will be sure to go back to them for all my regularly scheduled maintenance because I know they will get the work done efficiently, quickly and at the best cost. I am so glad my new car came from Grappone and that I had a chance to work with Kevin! Thank you for making my dream of owning a new car come true! I love my Accent!!!

Karen Meehan

Everyone was so nice and made sure I was comfortable. I didn't really wait. Nate was amazing to deal with, friendly, knowledgable and focused on what we needed and how to get it to us. I am using him again to help me out with my car situation. I hope he can do something for me.

David Silvestro

Excellent Service here at Grappones

UNH OISS

I was a little apprehensive going into my first car buying experience, but I couldn't believe how smooth and easy Toby made everything. Greg and Diane were so friendly and helpful too. I felt very comfortable and not at all like I was being taken for a ride, so I really appreciated that very much.

Nikki

From the moment I walked into the show room the experience was nothing short of straightforward, direct, respectful and easy. Gene and Lindsay fought for me to obtain the car of my dreams when I thought it wasn’t possible. All the staff were amazing and helpful! Would recommend Grappone Hyundai to everyone I know. Thank you for truly an amazing experience! I will absolutely be back in the future!

Mark Yasewicz

Fast and couteous service. Very comfortable waiting room.

Cheryl Mclean

The service dept is great, they're all friendly and try to get you back on the road asap, They have a great comfy waiting room with USB ports, coffee, popcorn and a TV.

Almino Malaza

Fixed the real problem, on-time as promised. Friendly and honest...

Tracy Bell

I appreciate the no 'dickering', and was pleased with the trade in value we received.

Jayce R

Great customer service, comfortable waiting room, and everyone is patient and knowledgeable when I have questions!

Peter Frid

Wonderful dealership and thoughtful staff

Michael Caswell

Pretty disappointed. I bought my car at Grappone and have had a majority of the maintenance and work done there. Tonight my wife stopped there at 4:50 after work to get a headlight replaced because she noticed it was out this morning. The woman at the desk said they couldn't do it because they close at 5. I double checked their website and service is open until 5:30.

Tim Cloutier

No hassle policy is great. You know the prices without having to haggle or get the "let me talk to the manger" line. They do push the add on services though

Judie Waldert

First oil change for the new car. Nice to see prices posted.

William Allen

Great Service! The employees are super helpful and patience. Fair Price. Thank you Baba and Jim for your patience. The Sonata 2.0t turned out to be the right choice.

Shawnda Misina

Outstanding, Amazing and unbelievable. Nathan McGuigan was so patient with us. Everything you hear Amanda say on the radio is absolutely 100% true. We did not expect that experience at all. Thank you Grappone Hyundai for making a stressful situation actually a pleasure.

Heather Strong-Laslie

Professional and polite people. No pressure service. Gene was a very helpful salesman.

Bruce Drusendahl

On time price as quoted.

no name

Go see Rachel Brown, zero pressure, none of the usual 'let me run it by the manager' crap! Easy and quick. Love my new Elantra! See you in 3 years for my next one! Thanks Rachel, rj

Ralph Kimball

No pressure sales

Dj Tim Allen Patoine

I have always HATED the "traditional" process of buying a new car. Those who could haggle would always get the better deal. You we're often not even sure what you we're paying for the vehicle or what you actually got for your trade in. My feeling has always been, if you can't negotiate the price of your groceries or clothing etc, why should a car be any different. Why should I pay more or less for the same vehicle than somebody else because of a difference in negotiating skills? Well Grappone has "Broken The Mold" with all of that. We just purchased a new Hyudai Elantra. From start to finish, the experience was refreshingly awesome! We never felt like we were being "up-sold" or being pushed to make quick decisions. No one was working for a commission, no one was trying to meet a quota. It was all about us and our needs. I would highly recommend to anyone buying a new vehicle to try any of the Grappone Dealerships. They changed MY mind! Great Job!!!

Liz Peacan

A positive experience in car shopping. I bought a Quality used car over last weekend, but by Monday morning I knew I just couldn't live with the car. I emailed my sales associate, Lindsay Gordon, and she responded promptly with a friendly "Come on back in! I'm here to help." All the staff made me feel as though my purchase was important, and no one blinked an eye at honoring their "3-day Money Back Guarantee" when I was not satisfied. (The car just wasn't for me, but it was a great deal.) I ended up with a Certified PreOwned vehicle, and I am loving it. Their inventory is varied enough that anyone should be able to find what they like, and within their budget. I also like Grappone's new "no commission" structure, meaning the sales crew isn't focusing their efforts on getting people into a higher-priced car than they may have originally intended. When I'm ready for my next car, I'm going back, and hopefully Lindsay will be there still. My husband likes another dealership in town, but he may just shop at Grappone Hyundai for his next vehicle, based on how things went for me. I recommend the dealership very much.

Stephen Chavanelle

My wife and I bought a used Toyota Prius from this dealership. The whole process was top notch. We pulled on the lot and were greeted by Kevin a salesman at the dealership. Kevin did not waste our time with paperwork like other dealerships had before we were able to test drive the cars we were interested in. One of the cars was at his dealership while the other was at their Toyota dealership up the road. we drove the first and then wanted to see the other. Kevin said he would go get the car for us and to take our time looking over this one until he returned. We test drove the other car and loved it. The sales process was seamless. When we were waiting on the Business manager to finalize paperwork one of the owners introduced herself to us and made us feel like we were part of the family at her dealership. I would recommend the Grappone Group to my friends if you want to do business with a family run business that makes you feel like you are part of their family.

Heather Pfeifer

There was no sales pressure and it was like working with family. When an issue arose with the car, the service team was outstanding and accommodating. It was an overall no-hassle transaction and we would highly recommend Grappone to anyone and will return when we are looking for our next vehicle.

Bridget Lee

Great customer service and no pressure. The fact that the sales person does not work on commission makes a world of difference on the stress level while buying a car! This is my 3rd purchase here and I can't see buying a car anywhere else.

Dick'n Round At All Dick'd Up

Not a great experience... Vehical was not in great shape, and were asking absolute retail with issues with vehical. price was higher then listed online. DO NOT trust the condition of the vehicals....

Andre Chaput

Just had service done to my Equus. This continues to be the most impressive vehicle experience I have ever had. Thank you to every one at Team Hyundai Grappone for an excellent job from sales to service. Keep up the great work.

Paul Moreau

Coming from a sales background (which has left me somewhat jaded,) I really like the setup they use, where the employees don't make more money by selling you a more expensive vehicle- Makes finding the right car much easier.That said, don't let them rip you off with warranty and insurance add-ons; The practice of "growing the fear" before providing a price for protection is alive and well there, to the extent that it's even a computer program.

Clashofclans Clans

Very helpful

John Lisofsky

Extremely helpful when I needed advice after making purchase elsewhere. This is where I will buy next

Justen Eaton

I liked the no-pressure, up-front approach to car buying. I knew what my preferences were and thought I would try to be up-sold to a vehicle out of my price range. Toby asked me what I was looking for and I got the vehicle I wanted at a fair price. Everything was laid out in front of me so I understood exactly what I was getting as well. The ONLY THING that kept me from giving Grappone Hyundai 5 stars was the fact that the vehicle I purchased did not have floor mats. It was brand new (2018) and I bought it off the showroom floor. I did not notice it didn't have floor mats, I assumed (which is mostly my fault, but still) that a new vehicle would have floor mats. HAD I KNOWN, then I would have insisted they be negotiated into the sale. After I noticed (the next day, after purchase), I called and brought this to my salespersons attention and was told I could come in to buy some for $150. For buying a $23,000 brand new vehicle, I would have appreciated being taken care of in this regard. BUT, that is a minor set-back. Other than that, I had a great experience.

Ryan Kelly

It was a comfortable, low pressure experience. Maisar, the salesperson that helped me, was amazing! I never once felt as if I was being up-sold or pressured towards a more expensive vehicle. They had all the answers I needed. Made the whole experience easy and got me into the Honda CRV I wanted. I won't even think about going to another dealership for my next vehicle.

Dan Favreau

Great Experience! Everyone I worked with was friendly and pleasant!

Mary Field

Absolutely the best buying experience we have ever had!! We worked with Nate. He put us at ease right off. No pressure at all. Appreciate the up front pricing without the "let me talk to my sales manager story..." We will definitely come back to Grappone.

Matt Plantier

Honestly the best car dealership I have ever been to. It was the first time I was at a dealership for over an hour and didnt feel like I wanted to hang my self. The staff here and at Grappone Ford and Honda made me feel like a customer not a target. I went to almost every dealership just to see who could compete and the numbers werent even close. Autofair was probably the worst of them all. The up-front price was 3000 dollars less then Autofairs "best price while still keeping the lights on". I just bought my third car in three years here. I just bought a 2010 Ford Fusion and during the test drive noticed a slight issue. They put 4 brand new tires on it, full tire balance and redid the alignment just to help me without me asking. Not to mention they dont wait at the door like vultures waiting to tear into you. I ask everyone to give them a try once and you will never go anywhere else again. I brought 3 friends, my grandparents and my girl freind here to buy cars and everyone told me they felt respected and actually cared for. Just asking about a car they brought me the invoice showing exactly what they paid for it and the recomended MSRP and showed me what they are asking to see all three numbers compared together. You wont find a better place....best of luck Grappone and thanks again!

William Hadley

Very nice staff all around. Would definitely buy a car from them.

Braum Griffin

All sales staff worked their hardest to accommodate my specific needs, would absolutely recommend any of the Grappone Sales Departments.

Sandra Licks

Everyone was very nice and the price was fair and transparent.

Kt Zintel

I traded in my used Hyundai tuscon and happened to leave a good deal of cash in my trade in. When I called the people there were great and nearly 4 days after the trade in recovered my money and got it back to me!

Sherry Sunshine

Well see how they are when I go back for my checkup on my brand new Hyundai.

Edward Dukeshire

Terrific customer service feels like your dealing with an old friend TOBY IRELAND was fantastic person to deal with very helpful thankyou so much

Lisandro Muniz

Very nice...

Calvin Finemore

We had a warranty issue on a hyundai that we bought at another dealership. Grappone hyundai was extremely helpful through the entire process. Excellent customer service and care.

Frank Ritter

I thought the truck was a bit much. Then it was gone the next day. Then they suggested a truck I previously said I did not want. Regardless truck was gone so it is what it is. They are rather easy to deal with compaired to many other places

Tyler Dami

True no pressure sales. You work with one person, start to finish. No pushy finance guy, prices are reasonable, and my trade was given a fair price. I've shopped at several other car dealerships in the area and Grappone is the best my far. Shout out to Melvin, who did an awesome job.

Christine Cutting

Had a great experience. Easy from start to finish. Thank you Melvin!

Ginny Drzewiecki

Everything! This is our 4th & 5th Hyundai purchase in our family from Grappone Hyundai over the last 10 years. Since our first purchase with you in 2009 we won't go any where else. Toby Ireland was our sales associate this time, and he made a great experience a fantastic experience---Toby you are amazing! Thank you. You are awesome to deal with, and make the experience a pleasure!

David DuCharme

Love them!

Edwin R Bolton Jr

This is my 2nd lease of a Sonata (2015) from Grappone. Rachel B. was my primary salesperson and she was a pleasure to deal with. From beginning to the signing of final paperwork she stayed in touch and kept me informed of progress and changes along the way. Can't forget Riley and Adam for their contributions as well. Grappone Hyundai knows how to do business and definitely has plenty of cars to chose from. Thanks to you all.

c topper

I leased my 2017 Elantra from Grappone on 8/6/16. This was my first experience at Grappone but I don't think it will be my last! Melvin showed me exactly the car that I was looking for and was very knowledgeable about the vehicle and all of its features. Gregg and Melvin were both "upfront" about financing, trading in my old Elantra and made the entire process as stress free as possible. Special thanks to Renee for walking me through all the paperwork! I have all ready referred a friend

Larian LeQuella

The Hyndai that we got from Grappone is one of the favorite cars we've ever owned. And I am so glad we went ahead and got the comprehensive maintenance package. These are the folks that actually have me looking forward to going to a dealership instead of dreading it. Thank you!

Jenna Alsfeld

Very pleasant and helpful staff.

DJAmir2019 Mariod

going car shopping !? feeling the pressure and the anxiety of dealing with the (car sales man) and his slippery gimmicks !?.. relax .. take deep breath and go meet Dan Morgan in Grappone Hyundai. him and his team are not your ordinary car sales people ! they don't work for the commission ! they work for your satisfaction. Grappone's (Upfront pricing and negotiation free buying ) gave the auto sale market a new concept. go there, have a cup of coffee and sit down with Dan, tell him exactly why you're buying a car, with his great sense of humor and his impressive knowledge and professionalism, you will feel confident of the decisions you're making in his office. and you will leave happy. 3 days money back guaranteed ! 30 day, if you don't like the car bring it back and every penny you paid will be transferred towards another vehicle of your choice ! it is totally new concept of car buying. oh... it gets better.. they got me a lower interest rate than what my bank offered me prior to my trip to the dealer. so... I'm really going to enjoy my 2009 Toyota Rav4 since I bought it with all the confidence above. way to go.. thank you Dan Morgan and thanks Grappone Moiz Mariod purchase date 10/29/2015

J B

John was super helpful and the best to work with. He made everything go smoothly and got back to us right away. It was the best car buying experience we've had!

Pam LaBrecque

My daughter has purchased two Elantras from Grappone Hyundai. My boyfriend purchased his Sonata this past spring, and today I purchased my Sonata. We are all very happy with the quality and comfort of our vehicles, and extremely pleased with the outstanding service we received.

Jessica Emerson

We are returning customers. Love the experience here buying and trading our vehicles. We have purchased 3 vehicles and always no B.S.

Francisco Coelho

If you are a Massachusetts Resident do not purchase a car here. The business manager was not helpful or useful because they clearly didn't want to sell the car for the price requested. Once approved by another lender the car was not ready for pick up and no one had a straight answer.

Sherry Sunshine Lowell

One of the best Hyundai dealers in and around New Hampshire

Michael Jones

Just purchased a new Elantra and could not be happier with the entire experience. Low pressure sales, way more than expected on my trade in. Quick and easy process. Plus I love my new car. Went from an Accent 2012 to the Elantra and very glad I did so.

Joe's Daily .

Top notch is an understatement. Similar to the dentist, a car dealership is the last place anyone wants to spend time at. But not Grappone. Their level of service and dedication to excellence is far superior to any other dealership alive. Whether you're going in to test drive a vehicle or get your regular scheduled maintenance, the entire experience is exquisite.

Glenys Bindi

We had been out visiting numerous dealerships the day that we stopped in. At most of them, we felt like we were nothing more than a piece of meat to be fought over by a pack of hyenas. When we stopped at your dealership and met Sarah, it was more like stopping in to have coffee with a friend. We felt no pressure but were giving all the information we could have wanted and allowed to come to our own conclusions. Once we did decide to buy the car, Sarah Emery helped us through every step professionally and we left feeling as if we had been looked after like family.

Diane Southworth

These guys are single-handedly changing the unpleasant image we all use to groan about whenever a 'car salesman' was mentioned. Grappone's staff ( men & women) are always friendly, they listen to your criteria for purchasing, do NOT use pressure tactics, and are timely in their maintenance appointments ....just all around wonderful folks. I've sung their praises many times. You won't regret taking the time to visit ...once you do, you will WANT to do business with them! Do yourself a favor and go see Grappone!

Tom Westheimer

Kudos to Michael from Hyundai who subsequently reached out and saw where I was coming from. That is impressive. Disappointed this time. Had a 2:15 pm appointment. I heard nothing so when I went the next morning they told me it was in the shop and the tech wanted to test drive it. Turns out it was in the lot all along. Not sure of it went in at 2:15 or what. No call yesterday...

Eric Emery

Great Dealership!

gundealerofthe74th .

Easy people to work with, no negotiations and salesmen are not payed through commission so they don't try to get you into a car you don't want. Only thing they try to get you to buy is the warranties but they will never ask a million times if you want them or not.

Michael Rucker

I've purchased 4 Sienna's here over the last 20 years. Great dealership. Ricky Ryan is the best.

Carol Couris

We purchased a 2014 used Hyundai Elantra last weekend. We have bought 3 Hyundais from Grappone and have always liked the Sales Dept great deal on this car..WOW. This time we had Steve Kurtz and he made it an easy choice for us and his team lead Lindsey whom we bought a new 2014 from are awesome! I have to say a thanks to Bob also as our trade- in 2006 Sonata was not in the best shape (bought that car also from Grappone). Steve showed us the first car and that was it! test drive was great and explaining the finance and add-ons was clear and left no doubt about what the payment would end up being..got approved and car was cleaned up, etc and we drove it off the lot that day... Go Grappone!

Thomas Smith

Well priced new vehicles with a great warranty and great styling too.

William Turner

Great place to do business with family friendly people

Kai

It took literally almost all day, but I'd never gone to get a car before, so I wasn't as prepared as I could've been, but overall, the service was good and the people were nice and I got a really good rate. What I should've done was do it all online, which for some reason, I didn't think to do.

Stacey St. Claire

We just had the best experience with the service department for our Hyundai Elantra. Mike is truly the best at what he does and because of his expertise, we will definitely continue to be a part of the Grappone family! The sales team is also the best. I just purchased another SUV (our 3rd since moving to NH) from them and it is always such a relief to know they will do everything to make your experience a good one. Thanks to you all for making our experiences stress free and easy!

Olivia Ordway

Everyone was very friendly and Melvin went above and beyond in helping me not only find a car with what I "wanted" but also what I "needed" for my new job. I highly recommend this place!

Amy Poutre

Don't bother going anywhere else this place is amazing! I'm so thankful Sarah helped me select the right vechile for me and worked with me to get the right financial information and support. Very happy with my new Santa Fe Sport !

Yvonne Kiriak

They were not pushy or anything like that. Their cars are way below market price and they do whatever they can to help you.

Free Spirit

I had a problem with my front wheel mud protector. They had it fixed in 30 minutes. As a bonus they put another screw for my license plate. I hadn't mentioned the screw.

Kieran Harpell

The people there were super friendly. I worked with one person throughout the whole time I was there looking for a car, and they were very thorough on explaining everything about what was going on. As a first time buyer, I definitely recommend coming here to talk to them about getting into a new car!

Alexa Sinclair

Everyone we worked with was very nice. They promoted the company letting us know they are not like traditional salesmen, which is very true. We did run into an issue with our out of state drivers licenses that we were not informed of at the beginning of the process. Regardless, this was the most enjoyable car buying experience I have ever had. I feel very comfortable continuing business with these people and this company in the future.

Rest Assured Home Care LLC

I would like to thank Grappone Hyunai but most importantly Miasar Alsamaraee, he was so helpful, supportive and patient, (he staying two hours past the time he was suppose to, making sure everything was in order) Thank you Miasar for all your work in helping my friend get into a car she can afford, we will always speak highly of all you did!

Michele Y

I purchased a used Hyundai Elantra Touring from Grappone this past weekend (June 23) and had a great experience! I would highly recommend asking for Gary Guyer if you're in the market for a new (or new to you!) vehicle. There was no pressure, and everyone we encountered was awesome! I picked up my car last night and it was looking beautiful! (obviously just washed/waxed, inside was spotless, and the gas tank was topped right off!). So happy with my purchase and I will definitely go back to Grappone whenever I need another vehicle and would certainly recommend them.

Rob Smith

Went in for a "free" inspection.... Have a car bought from them and just hit 60K today. Car failed inspection for burnt out marker light and a crack in the bumper. The bulbs no biggie, but the crack in the bumper for failing was extreme. Also seemed like a proper time for them to recommend a $210.00 trans flush, $50.00 cabin filter, $50 intake filter and $28 for two bulbs. We got the paper work back non of the "free" items the check for you were not completed, IE: Battery, tires, brake pads Etc. If you look at the paper work of the two pictures you will also see the official state paper work showing failed only for 2 bulbs being out and that's it. But under their own paper work states failed because of said bulbs out plus right bumper damage. Also no name of the performing Tech on the vehicle. Picture of said crack bumper for fail sticker.

Kenneth Watson

Stopped by to pickup some parts, while I was I was able to have my new car's 1000 mile check done. In and out in 30 minutes. The service staff vacuum your floor mats, and leave you a mint and their card.

celine B

Just purchased a new Elantra and could not be happier with the entire experience. Low pressure sales, way more than expected for the price. Quick and easy process. Plus I love my new car. Rachel Brown was very informative and professional

Daniel MacGregor

Great service! On my second Hyundai. Love the cars and the dealership!

James P Bergeron

Good people, good product, good experience with Grappone Hyundai.

Patricia Waugh

Friendly, courteous and very helpful in explaining the work being done on the vehicle.

Herman Hernandez

Got a great deal on my current car and the service was great!

Tom O'Brien

An outstanding dealership. The sales rep was thorough and quick to answer all my questions with clear easy to understand explanations. The Sales Manager was pleasant and helped make the sale smooth and easy. The price of our new Hyundai was excellent. The product itself - the car itself was the right product for us. The Business Manager was polite, efficient, and kept the process moving. The delivery was very well done and we drove home in a car that had no flaws and fully met our expectations A very fine experience.

Dick Hannon

Just purchased a new Santa Fe and it was the best buying experience we have ever had! We saw the vehicle on their website, including the sale price and when we got to the showroom, everything was exactly as advertised---no hassles at all! They got us great financing and the salesperson was a joy to work with. Great dealership!!!

Robert Moreschi

Accompanied my wife here to lease a new Hyundai Santé Fe. Spoke with Baba whom is one of the sales associates. She was VERY professional, funny, knowledgeable, & courteous. She had answered every question and then some. From test ride to final lease paperwork was a breeze. I ALSO had the chance to chat with Riley (sales manager?). He was a great guy to talk to as well. We actually took my truck for an evaluation as a possible trade in for myself. Needless to say that went well and the following day I ended up buying a vehicle. Great place...highly recommended !

paul reed

I drive approx. 600 miles per week to and from work. I walked into Grappone Hyudai talked to Steve Kurtz. He listened to my needs and found a car that met MY needs at a price I wanted. No one tried to over sell me or pass me to a deal that did not fit my needs. I was working with another dealer in Laconia when I stopped by. I was quoted one price then another. I was promised return calls that went unmade. I asked for info that was not given. All this in search of a good deal. Dealing with Steve and his team was fantastic at the start. Their response to my needs was prompt and they called back when they said. I looked at the car on Tues at 7 and drove it off the lot Weds at noon. Knowing my time is short they had everything ready to go within an hour of my commitment. All this and at a rate of interest almost half of what was quoted by others. Once again thank you Steve and his team. If you are needing a car without the BS see Steve Kurtz and enjoy Grappone,s no hassle posted pricing and great service.

Sherry Hall

Visited Grappone Hyundai today and had a great car purchase experience. Our salesperson, Lindsay was great. No pressure and up front cost was the best. Gwen and Dianna both did a great job at getting the best rates and have my paperwork completed in a timely manner. To top it all off, a visit from the owner, Amanda made us feel wanted and comfortable without any pressure to buy. It was a great car buying experience and would recommend you stop by for a visit.

Luke Kendall

People in nice but haven't been able to buy anything

Heather Brydon

Back in May, I got a flat tire and had to be towed to a tire store. My car was towed incorrectly, and it burned out my transmission. My car was taken the next day to Grappone Hyundai, where the team there took immediate ownership of my problem. The car was under warranty, and I was given a loaner car immediately to use while they figured out my problem. The tow company, the Hyundai insurance people, and the tow company’s insurance people all dragged their feet while Mike from Grappone went to battle for me. I can’t say enough nice things about how much Mike helped me! Really, he made the situation, which could have been a nightmare, a breeze. What a difference one person can make to a situation! Thank you so much!!!!

Jay Jewell

Amazing company amazing people.

Tammy Hodge

This was the most incredible experience EVER buying our used truck. Grappone was excellent, the customer service was incredible. Our experience here was nothing but great. We would highly recommending anyone looking for new or used to go to Grappone. Tammy & Hope Hodge

Sara McSmith

While Gene, the sales rep, was nothing but pleasant, my experience since driving off the lot has been nothing but terrible. My 2012 used Ford Focus Titanium (purchased 2 years ago) has had issue after issue, all of which were well hidden during my test drives. Just to note a few - they topped the coolant reservoir with water, which then subsequently froze and caused the car to dangerously overheat. The techs failed to properly attach the heat shield after it was noticeable sagging during purchase, which then caused it to basically rot away. The shock absorber detached from the body of the car only 3 months after purchase.The list does go on. To top it off, the “free” inspections always come back with some kind of overpriced work or diagnostic needed. It’s safe to say I will not be back as a customer, and I recommend others look elsewhere.

Nathan Mello

I have been purchasing vehicles from Grappone Hyundai for quite some time, in fact ive bought 5 cars from them in 2 years. i will never go anywhere else! i have worked with many Product Specialists including Lindsey Gordon (who is now a team leader) Rachel brown and Melvin Holidge. all of which were amazing to work with! i just purchased a certified Sonata from Rachel Brown and it was awesome as always! i will never shop anywhere else!

Nicole Ash

Very helpful, no pressure to buy, quick, easy and no haggling. Even gave me more than expected on my trade in. I am very happy with my experience at Grappone and would highly recommend them.

Marilyn Bedell

Taylor, who was from the Toyota Showroom, patiently worked with us as we made our decision to purchase a 2015 Hyundai Sonata. This ended up being our 7th or 8th Hyundai purchase. Taylor helped through the entire process and spent additional time helping us establish our Blue Link connection. Since Toyota is Taylor's primary vehicle line, she was supported by sales staff at the Hyundai show room one provided an excellent orientation to the car, and then another (Steve) helped Taylor navigate some Hyundai specific details of completing the sale. The management staff was helpful too, and not pushy.

Steve Jackson

I feel ripped off! $38.45 to replace a headlight bulb?... $43.87 to replace a fog light, !@#$%, this is a hyundai, not a lexus. I changed the other one myself 2 weeks ago in 10 minutes with an $8 bulb from Walmart. And when I flinched at the cost, the girl says "that's not bad...it used to cost $55" I work so hard for my money. I even bought the car here. Time to find a dealership that charges a fair price for the service they offer. Oh and by the way they charge $39.95 for a state inspection and $36.95 for a regular oil change with an additional $22 "haz mat supplies" charge??? You can find it a whole lot cheaper at Auto Serv (free w/ purchase) and Auto Fair ($17.95)

Michelle Kelly

Very professional and a great staff. They went out of the way to make sure I left happy. Thank you.

Leo Vincent

Just purchased a 2017 Santa Fe sport which replaced a 2013 Sonata. This was our second experience with Grappone Hyundai. We totally love how they do business. No pressure and great prices. Our Sales Rep was a young lady named Baba, she was very professional and made this elderly couple feel right at home. We would recommend Grappone to everyone and don't forget to ask for Baba.

Sebastian Jones

A great experience all around! Did most of the paperwork online then came in for a test drive. Their process was clear and straightforward and I had no problems with the rest of the paperwork. If I still live nearby when I need another car I'll be back here for sure! Thank to Nathan!

Brian Bouchard

My elderly mother took her car there for an oil change and when they say how little mileage her car had they sent s salesmen out to talk her into trading in her car. To make a long story short they raked her over The coals on her trade in. What kind if dealership screws a widowed women over. I don't suggest anyone ever going there.

Niles Erickson

Great car buying experience.

Steve Barrie

I had a great experience here. I hate buying cars, but they made it easy and painless.

Scott Lee

Have been using Grappone for our last 3 Hyundai vehicles. They are awesome! Straight forward, no hassle, a pleasure to do business with. Most recently dealt with a salesman by the name of Melvin. Awesome guy! Thanks Grappone!

Steven Rainville

Very nice dealership! No pressure!

MG Mason

A great car buying experience, no games or high pressure. I really enjoy their website too.