Reviews of Dan O'Brien Kia (Car Concessionaire)

Kristie Tardiff

I bought a 2020 Soul Kia today. I worked with Emily, Nate, and Cory who were all amazing. They make you feel at home, explain everything thoroughly, and were great to work with. I would buy from them again in a heartbeat. Thank you Dan O’brien Kia of Concord for making my buying a new car such a great experience.

Janet Bavicchi

Recently leased a 2020 Kia Soul. It was the best experience I’ve ever had at a car dealership, thanks in large part to my salesman, Ian! He was great with follow up, answering all my questions. Even well after the sale, he’s helping me learn to use all the bells and whistles. The finance people were also clear in their explanations. Very friendly and helpful place!

Jamel Bryant

My experience with Dan O'Brien was great. I was blessed to walk away with a great car at a great price. I refer my girlfriend to Kia and she got the same service and same great price,great car for her. So now we're both proud owners of Kia Sorentos. Thank you Dan, Chris and especially Jayson. Thanks,God Bless...

Chelsea Donahue

I recently purchased my 2020 Kia Telluride from Bri and had an amazing experience from start to finish. I love my new car and the process could not have been any easier. Thanks to the whole team at Concord for making this my best car buying experience yet.

Alyssa LaFoe

I had a fantastic experience at Dan O'Brien Kia. I went in looking for a new Kia Sportage. I was lucky enough to get Salesman Eric. He made the experience wonderful, was patient, and really made sure I was informed about the car and the decision I was making. He took the time to show me everything in the car and explain to me how the car worked on my test drive. When it came time for the negotiations, I was very firm on a price. Eric did a great job working with his team to get a price that I could agree on. I was very happy with the service and even more happy that I got to walk out that day with a brand new Sportage. In addition to this, I needed to bring my new vehicle in to get a new hitch put on. Eric helped secure a rental car for me so that it was free of charge. While I had the rental car, an unexpected event happened outside of my control with the rental car. Dan O'Brien Kia went above in beyond in this situation and took care of everything for me so that I did not have to worry. I was very appreciative of their support and the way they handled the situation. It certainly makes me want to go back and I would refer them to my friends and family. I really appreciate the service I received and how Eric continues to check-in to make sure I am enjoying my vehicle. I am happy I chose to buy my vehicle with such a supportive company.

Laura Dodge

Odessa made the test drive and process comfortable.People there are friendly and helpful.Thank you Odessa and Chris H..I love our Telluride.

Alan Hensey

My Salesmen Tim was amazing worked with me through every step! I wasnt sure that i would like the vehicles Kia offers at first but they got me a car that i enjoy for a payment i can afford!!

Pamela Morin

Love it they really help and try to get you a vehicle and everyone there is so nice and polite

cortney ortiz-carter

Walked in with not a hope in the world that we would get approved for anything! Thank you so to River for giving us an amazing experience!

Kendra Roberts

Great place. Shawn Carter was my sales person And was awesome!

Eileen Enos

Cannot say enough about our great experience at Dan O’Brien Kia!! Julio, Shane & Rich made what can be a stressful thing most enjoyable. They should teach a class in customer service! Thank you all so much! I love my Sorento!

Joshua Livingston

One of the best places I've ever been employed. Great opportunity for growth and awesome staff. I've purchased one vehicle through the dealership and it was a pleasant easy process. The second time I tried to purchase a vehicle Briana Tompkins helped me, unfortunately we couldn't make the deal happen but Briana was awesome and made every effort to get the deal in. Very hard worker and will make things work for you.

Justice Jackson

My name is Beth Jackson, i bought my 2020 kia sportage from Dan o'Brien Kia of Concord. I was pleasantly surprised at how hard our sales person Breana worked to help us and at how painless and easy the process was , she was awesome! I am very pleased and will be returning and spreading the word. Thank you Breana! Beth Jackson and Adam Stewart!

Denise H

The current service team at the dealership is fantastic!! Dave always greets you with a smile and is willing to answer all your questions. I can’t thank them enough for the service at my last visit and just the wonderful way they treat me!!! I will always recommend Dan O’Brien to anyone who will listen!!

MacIe Lanae Myers

We leased a Kia Sportage last week from Dan O’Brien Kia in Concord and are very happy with the outcome. We worked with Faith and she was extremely helpful, friendly and transparent. We especially appreciated that we did not get the run around about prices as we had experienced at other dealerships. Thank you again for a pleasant experience with one of our least favorite tasks.

Brenda Bennett

I have no idea how the sales department works, but the SERVICE DEPARTMENT, especially Erik and Carol (3rd day on the job) were awesome. They were incredibly accommodating even though it was very busy, and they were professional and friendly dealing with me and the other customers waiting in the Customer lounge with me. The Technicians were able to detect and fix a problem that Quirk Kia was not able to find or fix on two different occasions. Wish I could give them 10 stars!

Jake Allen

My mother has received the worse possible service from this locations Service center. There had been no follow up on the status of the repair. Countless calls have been made to get an update and we have been told that we will get a call back which we have never received. This has by far the worst experience we have ever received from a dealership. We had hoped that due to the new ownership we would have received better service, but that is not at all correct.

NaeNae Hays

I had a great experience with Shawn Carter! He is amazing at what he does! You guys are lucky to have him on your Team!

crolic9 .

I had an excellent time at this dealer. I have purchased many cars in the past. They worked very hard to meet my needs. Chris LaCroix and Pat helped me amemsly. I will Continue using them and recommend them for everyone.

Daniel Bragg

I went to this is wonderful car dealership to get my second car, and I was looking for a particular Color and a Kia soul, Eric Enos was the Sale Rep that helped me with find the Soul with color I wanted, We looked at a few of their lots looking for the Kia soul I wanted. We found it with the Color I wanted "Mar Orange" Kia Soul S, Which I love...Eric is very Friendly and personable and helped in every way to get me this Car from his company. I will definitely go.

Briana Tompkins

Purchasing my 2019 Forte went very smoothly!

Marsha Morneau

Great salesmen I shopped alone and was treated with respect. Lived the experience. Calling all women to shop here!!!!!!

Barb Emerson

I went in to the kia garage yesterday to purchase a kia soul. My experience was excellent. Thank you Eric Ennis for your excellent service and putting up with me. God bless.

Brenda Bowers

We give Dan O'Brien Kia five stars because from the time we drove onto their lot got out of our car they're salesman Corey did not look at us more importantly look down at my son for the way he was dressed, mind you he always wears his overalls everywhere so yeah he stand out in the crowd he looks much different than most all people that being said Cory was honestly amazing he answered the questions we have what questions we ask if he didn't know answers to he went and got help to get those answers and never once through this whole process did he push or miss treat my son or myself. my son ended up walking out of there with a 2020 Kia Soul. And we would just like to say thank you to Corey are salesmen. At Dan O'Brien Kia. In Concord NH on Manchester street .. for amazing service treating people like they're human beings and not something scraped off the bottom of a shoe..

Alexis Osgood

I would like to thank the Dan Obrein Kia (Tom) and the team for making things right. Thank you for making things better and letting us know it matters. I am now able to start my new job and my children will make it to their appointments. I am very appreciative of all you have done.

savannah Leavitt

My Father and I had a Great Experience and service from Odessa. Thank you.

Noah Allain

Just bought my first new car here. Corey was extremely professional, knowledgeable, and friendly!

Harry Flessas

Never will do business with them again to many issues!! One thing after another

Joe Fogg

This place is a joke they will sell u a car with no actual loan and then ask for more money down and if u dont they take ur car back f this place

Angie Hughes Porter

Shawn Carter is one of the most friendliest and professional people I know at Kia!

Erica H

I just got my 2019 Kia Forte! It’s just amazing! Thank you so much Odessa Lemieux for this! You made my whole day!

Frank D'Agostino

They don't listen. And after you bought a car somewhere else they continue to call you

Bill Shinn

The staff here is great, sales and service!

Jack Hayes

By far the worst dealership I have ever been too. The sales manager was so pushy that my wife wanted to leave. Then they wouldn't give me my car keys it took almost an hour to get them from them. I will never go back there again.........

marty hunsicker

Corey and the whole staff was great to deal with during the process of buying my KIA Optima. My family loves the car.

Kristi Keegan

Thank you Sean and Chris for helping me to get out of my lease and into a finance. Great service. Thank you.

Cmk Cmk

BUYERS BEWARE!!! I have purchased one car from this place and let me tell you, it will be the last time I buy anything from these people. The vibe in the dealership was uncomfortable and it felt like you were being judged the whole time. The sales managers are laughable as is the owner. They have no conscious nor do they care about ripping people off or taking advantage of anyone that walks through there. They will do anything for a sale and I literally mean anything. They let me leave the dealership un-financed (without my knowledge) for almost 3 weeks. I called them furious as to why nobody cared to tell me and they for some reason couldn’t come up with any answers. Thankfully the finance manager was able to get everything fixed that day. But I was still irritated by the fact that I had to go back to that awful place to resign papers and also had to find the time to fix my registration. The worst part is, I’m not the only person this has happened to. Also that “free lifetime warranty” is not at all free, you end up paying another 5k on top of what you’re already paying, it’s a rip off and not worth the money. But the one good thing and only good thing I will say is that my salesmen Pat B was extremely kind and was by far the best part of my experience. He made sure I left there happy with my vehicle and made sure I know my way around the features it has. Besides that, AWFUL DEALERSHIP filled with awful scummy people.

Steve Mogavero

In and out in 2 hours with a new car they were wonderful and they met my price range

Vanessa Guptill

Faith gave us an amazing experience and an amazing deal on a brand new car which we didnt expect. She was an amazing associate. We will suggest this to our friends and family. It was an overall amazing experience for me and my family.

Tobey Wandzy

Had a great experience with our sales lady, Brie..she did everything in her power to help us get into the Sorento we traveled 2 hours to see..the staff was helpful in making a complicated process and huge decision easier..would definitely recommend!

Brittany Bezanson

Thought we had a good experience but ended up being a nightmare. 2 weeks after having our car and we have people calling saying they need more information or they are gonna take our car, after already selling our vehicle we traded in. Then our sales person told my brother in laws girlfriend about our car deal. Totally illegal to be telling people our confidential business. Not very happy at all, wishing we never went there.

A Google User

I would do business with Dan O'Brien Kia over and over again. Very pleased with my whole experience from start to finish. If he's available, ask for Andrew. He dots his i's and crosses his t's. He made the whole car buying experience very pleasant and I wouldn't want to buy a car from anyone else. Thanks DOB North Hampton crew!!

Amanda Rowe

Great experience here at Dan O'Briens Kia, our sales associate Odessa was awesome. Made the experience totally worth it and the vibes from her were great. Thanks for all your help today girl! Glad to be working with you guys! Five-Star Service.

Chris M

I just bought a 2019 Kia Forte S from there about 2 weeks ago. Chris was an awesome salesman and I was in and out in less the 2 hours. Super awesome would 100% recommend.

Sheila Asselin

Run as fast as you can. Better still go anywhere but Dan O'Brien Kia. As soon as I drove off the lot they were no help with my vehicle. I found both sales manager and finance to be arrogant and insensitive. Have never had such poor service. Told I needed breaks and brought it to my mechanic. Still had 6 months worth of wear on the brakes. Spare key $100.00 cheaper at Quirk Kia. Sit for over an hour just for an oil change. Buyer beware. No spare tire, etc. Etc....

Cindy Davis

Such a great experience buying a new 2019 Kia Soul. Neither my wife or I have ever had anything brand new. From the time we walked in a 9 for our appointment Nate was on top of things. He asked what we were looking to do how much we wanted to spend. We had already done a over the phone application with Lynda who also was great if not for her talking us to at least doing a quick application we might not have driven home yesterday with a new kia. I told the wife to go ahead do the application we had nothing to lose and would no doubt get a NO well that did not happen Lynda no sooner hung up and was going to get back to us the phone rang and we got a yes. So she said at that time she was looking at the special for the Soul. Nate had all this information and with in 15 min he brought one around for us, took us for a test drive. We still can not get over all the safety features it has and my wife loves how easy it is to get in and out of all the room is just great for her. All together we were in and out with in an hour with a brand new car with full tank of gas. Payments are with in our means so there will be no stressing over that trade in, 0 down never ever expected to own anything brand new. We get back home and there is a message on the phone. Nate called us back financing was lowered need us to resign papers, but he was bringing them down to us. I would go back here again and again. Have already told all my close friends and family how great they are. Thank you again all the crew at Dan O'brien Kia Concord. Donald and Cindy Davis Nashua

Brianna Pinciaro

Gamalier was amazing! He was able to get me into a 2019 Kia Sorento. Definitely made my car buying experience painless and worry free. He went above and beyond to get me what I wanted. Thank you so much. Great dealership.

jeanne coulombe

I had an amazing experience! Service was fast and so pleasant to have old fashioned courtesy. Thank you so much!

Darius Ross

Absolutely stunning 5 star service from Shawn Carter. I was blown away at his professionalism! Definitely coming back to buy all my vehicles from him.

Bill Adams

They worked very hard. I was so impressed I got a second car for my wife. We are not easy people to please.I found every one gave us 110 percent. It's the best deal I ever received.

Kayla Wilcox

We had a great experience at DOB Kia! Nick was amazing and so helpful. They went above and beyond to make sure we got into a car with all of our desired features and then some! I highly recommend buying a car from them!

janelly Diaz

I just bought a car from this place an Corey help me so much with financial it great ace to buy a car !

Lisa Mccarthy

Ive been working with Corey and Bree for awhile here at dan O'Brien kia they were excellent in getting me financed and helping me with all my paper work if you ever need a car new or used car this is the place to go their AWESOME

Cheyenne Kolesar

Amazing customer service, Jayson Talbot was very helpful and patient with me even though I went through 3 cars in two weeks :).

devin macdonald

I just wanna say I am a proud owner of a 2019 kia Optima thanks to Dan and briana. Also they just got my brother into a car as well. Very pleased

Chris Houghton

They work hard for you even when you have bad credit. Great job.

Valknir Johnstone

Absolutely amazing, they treated me fantastic, quick to respond to all requests. They worked with me, very flexible, and got me a fantastic car for a price I can handle. Absolutely will recommend

Anthony Hoelscher

I had a great experience at Dan o'Brien Kia in Concord Nh my sales person Odessa was very nice and professional. 100% recommend going to her for your car needs

Ailine Ortiz

Hector was an outstanding gentleman. Made sure I left there happy and answered all my questions and most importantly helped me with the car I was looking for, for me and my family. will definitely be going back and sending all my friends and family to him Good job Hector and thank you once again for your outstanding services and charming charisma. Everyone go in and ask for Hector; he wont disappoint you!

Love Anderson

My husband and I just a car today and it was a wonderful experience. Chris Lacroix our sales rep made the experience well worth it. I have to highly recommend that if anyone is looking for a new car and wants a great rep go in and ask for him.

Kathleen McPherson

We purchased a 2019 KIA Sportage love it! We had crazy schedules making it difficult to go looking for a new vehicle. Our salesperson did all our paperwork, took care of the financing with the payment we needed and drove 2 hours to deliver our vehicle. We are very impressed with the quality service we received. We will definitely do business there again!!

Kimberly Thomas

Shawn was the absolute best and made my car shopping experience as smooth as possible. I am loving my new optima!

Melissa Greenwood

Ian Bogardus is amazing!! Makes you feel welcomed and goes above and beyond!! He has a customer for life in me!!

Tia Brady

I recently leased a 2019 Kia Sportage from the North Hampton location of Dan O’Brien Kia. My Sales Consultant was Andrew Bailey. He was friendly and efficient - made it the least stressful car buying experience I’ve ever had. If you are looking to buy a Kia, check them out. ⭐️⭐️⭐️⭐️⭐️

Katie Bond

Just upgraded from a 2019 Kia Soul to a 2019 Kia Sportage and now we have way more room for our three kids. It drives smooth and looks amazing we love Dan O'Brien Kia and thank you so much Chris M for helping us get the car we wanted at a price we could afford.

Ronda Young

We had a great experience at Dan O'Brien KIA in Concord, NH. Corey was terrific and stayed pretty late helping us get a new Forte. The paperwork was complicated due to our trade-in. Nick was also super helpful; the forms were ready and we were in and out quickly. Thank you to everyone there!

Karyn Garthe

I would deff give this kia more stars if i could . they helped me and my family to get a car when no other place would because i had low credit . they were soo nice and really helped me get into a car with my income . i would deff recommend this place to anyone . this place is GREAT!!!!!

Charlie Morgan

We had a great experience we got our new Kia from here and can't be much happier, thanks to Kia Dan O Brien and our awesome sale person Odessa Lemieux

Phillip Howard

On June 29, 2019 leased my vehicle from this Kia dealership. Eric & Patrick were great in making sure I got into the vehicle I wanted, 2019 Kia Stinger Premium, with payments I could afford. I am very happy with my experience with sales, finance and service department -and best of all MY VEHICLE! They did a great follow up phone call the next day to make sure I was pleased in every aspect. Dan O'Brien Kia has got a new customer for life! THANKS GUYS!

Danielle Colella

Had an amazing experience after spending 6 hours working with Corey Stroud! I highly recommend him and we definitely know who we will be going to for our next car purchase! Huge asset in Kias business!

Jared Hafford

The ONLY reason I am giving this place any stars. Is for Two employees. And I can't even remember their names. This place, is by far the WORST dealership I have ever been to. Let's start with, the fact when you post an advertisement make sure you actually follow through with it. Not have subliminal messages, that aren't even on the advertisement. Second, let's talk about how when the appraisal process started.. They lost the keys to our car. They could not find our keys for 3 HOURS. And in that time frame, not a single person came up to us and tell us they lost said keys. Besides the employee I am giving the stars to. Also, as we are waiting for legit every employee to find our keys. I try talking to one of the sales managers about the car we were interested in, thinking Hey. If we can come to an agreement you can keep those keys. The sales manager looks at me and goes "yea theirs nothing we can do" WHILE NO ONE HAS STILL NOT TOLD US THEY LOST OUR KEYS. After a solid 3 Hours of waiting. They find our keys. A brand new employee took our keys off the sales managers desk and put them in as the trade in keys to a deal they were working. And not only that.. Gave our house keys to the customer they were working with. Oh and it gets even better. Before I decided to leave, after wasting hours of our day. One of the sales managers came over and said he would work on the deal, to make up for them losing our keys. 30 minutes go by and we get a call.. And come at us with $120 OVER the monthly payment we were adamant on. Claiming it was an "Incredible" deal. This place is a joke. Do not do business with them. I have been in the car business for 2 years, and will be telling everyone I know to avoid that place like the plague. Again thank you to the sales guy who actually owned up to the fact they lost our keys.

Jacob Simonton

Great customer service. Always looking to fit the customers budget.

Gabrielle Calderaro

Faith was the best salesperson I have ever dealt with!! We got a better deal than we expected on a brand new Kia Soul!! We had a great experience with the whole dealership and are definitely recommending them to all our friends and family!! Faith is still in training and you couldn't tell. No one hovered over us and were very polite and accommodating!!

joe dussault

We bought a Kia Forte from Dan O’Brien Kia concord 7 months ago, Eric from sales was great, he spent the entire day working with us and at the end of the day he drove with us to our house to drive our trade back to the dealership. Very happy with the service and very happy with the car. Recently we brought our daughter there to buy a new car again we asked for Eric, he got our daughter a great deal and was very patient with us , again spent a lot of time with her making sure she was happy and she was. While we were there we ended up trading our forte in and upgrading to a optima , love the car. Sean helped us in the finance department , he was excellent. Thanks Eric we appreciate all your help and will be bringing our son in soon to purchase a new car.

Kalie Reynolds

I seen Corey today from Dan O’Brien I really recommend them very easy process not stressful at all and they WORK WITH YOU to get the best deal thank u Kia

Christine

This is my 2nd purchase from Dan O'Brien Kia. Everyone at this dealer is exceptional from sales - service and finance. Great Team! Love my Optima S! Thanks Eric and Kia Team!

Kamon Seace

Best expirence ever. It was my first time at a dealership and they did great. River Groves, my saleman and did a great job at finding me a vehicel. Dan Obrien Kia in Concord is five stars all the way. GO DAN OBRIEN!!!

Felicia Daughraty

I had to wait at the counter for almost 10 minutes to pick up my vehicle but other than that the service was great! I will be back.

Derek Carignan

I had been looking for a car for awhile when on a Sunday afternoon I saw a commercial for Dan O'Brien Kia. Shortly after I visited there website to look at there inventory any try there online payment estimates. The following Monday I received a call from one of there friendly sale associates asking if I would like to come in and test drive a car. I decided to visit their concord location where I was met by Jacob S. We sat down to discuss what I was looking for in a car shortly after test drive a few of the different models when I finally decided on the Sportage L.X. and in no time was on my way home in my new car. Jacob and the Dan O'Brien staff made the process a smooth as anyone could ask for and I am very happy with my new Sportage L.X . I would recommend Dan O'Brien Kia to anyone.

Sam Olive

Short and simple i would like to say a very paramount respect to rhe awesome people at dan o brien kia they are awesome people i would suggest that everyone go to them, corey you are excellent thank you all.

Damien Fitton

Chris Maloney did a great job with setting me up for my new car! Thank you Chris it was a huge help!

Faith Hayes

This is the only dealership I've ever been to that cares about the customers the way they do. I feel truly honored to work here and be able to help people get into a safe and affordable vehicle.

Nilda Amarante

My husband and I had been searching for the new Kia Telluride in the Dark Moss, I saw this dealership had one in stock so we drove straight there after leaving another dealership. Eric greeted me at the door while my husband roamed the lot looking for the car, this was at almost 8 pm right before the dealerships close time. Eric offered to let us test drive the Telluride, something the other dealership did not offer us. We knew we were buying this car and we were dead set on that specific color, (after seeing it in person we were disappointed), lucky for us Eric showed us a light gray which I absolutely love! Long story short we left the dealership at almost midnight, with TWO cars! Eric helped setup our phones, showed us how to work the many, many features and not once did he or anyone else rush us. Definitely worth the 40 minute drive to Concord!

Joseph D'Agata

I want to thank Bri Tomkins for closing an incredible deal for me on my new Niro! She was amazing to work with!

william lacroix

Poor communication skills all around, only person whom didn't insult me was cassie, the rest better check themselves some of us have brains and intelligence, and have dealt with credit situations alot more then once! Dan O'Brien sorry but your staff aren't "keeping it awesome!" CASSIE EXCELLENT LISTENING SKILLS AND SALES SKILL

Margaret Kennedy

Dan O’Brien is the most narcissistic individual I have ever met. Terrible sales experience, I will never do business or recommend doing business with any of his associates again. I am appalled with the way customers are treated, and very fortunate I decided not to purchase my vehicle from this business. Those who I have talked to who have purchased a vehicle from him have a nothing reputable to say about his practices. More so, they are so desperate to sell vehicles that they will manipulate customers for sales purposes only. Any perspective customers be aware and wise in sales decisions.

Michael Eastman

I walked into the dealership looking for a nice family car every other dealership I have gone too has been pushy and not listening to what I want. Salesman Chris is a great guy he did not push me into anything I did not want. Great please to buy a car . Walked out of there with a 2015 Honda CRV . If looking for a car go in and see Chris.

Anthony Harris

Cory At Dan O’Brien Kia in Concord New Hampshire on Manchester Street is A phenomenal person! My Nubian Queen and I have been making a lot of sacrifices lately for our future. We just started a new company ROOTZ Natural Hair Shop LLC,, we’re in the process of moving, and then our cars brakes go, and then the axle brakes. With our funds low and our credit not that good we didn’t know what we are going to do. I went to Dan O’Brien Kia in Concord New Hampshire on Manchester Street truthfully just to keep my word since I already scheduled an appointment, but feeling as if I wasn’t going to get a car. From the moment I walk through the doors I was greeted pleasantly, Every associate that crossed my path gave me eye contact and addressed me. And then there was Cory! Cory accommodated all my needs while training someone at the same time I didn’t feel rushed or feel like he was being more of a salesman justwanting to make a sale versus actually seeing who I am and what car would actually fit me! Cory was so down to earth and just a real person I didn’t feel judged because of the color of my skin he made me feel very welcomed! I came in with no money to offer as a down payment, a 1996 Nissan maxima that had problems, and they still accommodated me and got me into a brand new 2019 Kia Forte SE!!! So I would like to say Thank You to Dan O’Brien Kia and the sales associates at Dan O’Brien Kia of concord New Hampshire on Manchester Street and A Special Shot Out and Thank You to Cory I appreciate you! Never stop letting your light shine and never change unless it’s for the better! Cory have a beautiful day and God bless you!!

Chris Johnson

Definitely a good dealership my wife couldn't afford the car that she actually wanted but they found one that she could but you drove off the lot that day with a warranty for wife and free inspections and oil changes for life

Michelle Weaver

Worst service of my life! I bought my first car there a couple years ago and had a great experience. I went in to trade my vehicle for a newer model and FIRST, I had someone cosign for me on the car. After the car was purchased AND registered in my name, they then proceeded to tell me that my name has been completely taken off of the car but I can still drive it??? Their exact words "try again with getting your name on the car next year". SECOND, I was told it was a trade in. Come to find out they never contacted the bank, lied to me about it being traded it and made it so I now have TWO car payments and it has to get repossessed. AND THIRD, I had a downpayment of $700 which I was given a month to give them. I paid it off and got a receipt that it was paid for. THE VERY NEXT DAY, they tried taking $700 out of my bank account making me so negative!! Even when it was already paid! Worst and most stressful experience of my life. I wanted a newer better car for my family and in the end I got taken advantage of and screwed over. If I could give zero stars I would. Don't go there.

Jack Hutchison

All in all not bad experience. Bought a KIA with about 9K miles on it using Truecar. The prices on Truecar were different than the lot prices so we were able to work out a deal. It would have been ideal if the price matched the certified price through Truecar but again I was able to work out a reasonable deal. Had some cosmetic damage i didnt notice underneath the car from previous owner that manifested itself in the plastic fendor well coming loose on the interstate. DOK fixed the issue without any fuss when i brought the car in a few weeks after purchasing it. I was thankful for that.

william Leavitt

Odessa was very helpful in finding payments to fit my budget.Awesome atmosphere .

sivananda chowdary Akkina

Appointment scheduled is very convenient. Staff takes care to the best and waiting time is also reasonable.

Sean Flannery

Bought a 2019 Stinger GT from Pat Broderick. He was friendly, honest, and very helpful. The process was fast and smooth, and I got a fantastic deal! Pat and Dan were great to work with. I highly recommend them!

Janeen Harring

So I recently purchased a 2019 Kia Soul, my situation was complicated because I owed a lot on my trade in and I had really no money down and no co-signer. So, originally they said $1,000 down with a payment of $499 the payments on my trade in were $330 so that was already so much higher of a payment. So we agreed that I would have to break up my downpayment into multiple payments. So finally we are ending the day from 4pm to 8pm and about to sign the papers then all of a sudden that was not an ok agreement so they changed it to $300 down and $525 a month this didn’t make me happy but I agreed anyway and said that the $300 would be post dated to this Friday 5/31/19. Ok sounds great everything is fine I sign the papers and drive off with my new car. Well yesterday 5/29/19 they put the $300 check through! So my account goes negative $173! Then I was hit with a $35 fee. So I had to go there yesterday anyway to get my sticker and a “gift certificate” I “won” (it’s costs $29.95 one time fee to use it). So I talk to Pat and he said within 24 hours they will straighten it all out and cover my over draft. I chatted with someone on their website last night and they said someone would email me right away! So I called today because I didn’t hear anything and my account is still negative, they said they would call me back within a half hour.... it’s been 4 hours no call. I tried contacting them through their text thing on their website still nothing. I had a couple friends that were thinking about buying cars soon and I will not be telling them to go here. The only business I will ever do with this company is the promised 1 year of free maintenance and my inspection stickers. I will not be trading my car back in with them next year, it is disappointing and frustrating. Although I like the vehicle I don’t like the monthly payments, the pressure to buy it and then them cashing a check 3 days early and leaving me and my 1 year old with a negative balance.

kalin

The people there are amazing and so helpful. Especially Devon. Such a sweetheart. I would definitely recommend.

Harsh Rana

This place if awful. No one is responsible and there is no communication. I got a car from them a week ago and its still sitting in their lot. They said they are working on loan and all. But seems like all they do is talk with you on call and they don't work on it. I would not recommend this place to anyone. Finance department people are so rude cause I called them to check on my car status. And Sales person and Finance Guy Shawn I was working with never responds E-mail nor call. Please find better place to buy car than "Dan O'Brien Kia"

Alison Kraft

Absolutely fantastic service and technical support. Purchased a Kia Sportage, it has been hands down the best reliable vehicle I have ever had. Ian who helped me through the selecting and purchasing process was so supportive in helping me through it all. I recommend all my family and friends to purchase their next vehicle at Dan O'Brian in Concord.

Jamie Hill

We purchased our 3rd vehicle with Dan O’Brien Kia today and the last two vehicles we worked with Gamalier. His customer service is exceptional and he worked hard to get us a great deal! I highly recommend Dan O’Brien Kia and make sure you ask to see Gamalier when you go in!

Ron Gordon

Always satisfied easy appointments and always kind and cortious

Jim Lally

Great place to get your car serviced regardless of make or model.

Odessa Lemieux

Best place ever to buy a car. I was able to get the car I wanted with no hassle, low interest and low monthly payments. Owner of a 2015 Optima SXL Turbo

Alexis Yarbro

Great place to do business , would definitely recommend Shawn Carter to anyone . He goes above , && beyond to make sure you’re satisfied .

florence alleyne

I had an Amazing experience I purchased my first 2019 suv and my new Kia family made me feel so comfortable. Thank you so much Eric

Kimberly Domaingue

I had a flawless experience at Dan O’Brien Kia from start to finish. I was hesitant due to their reviews but I was pleasantly surprised. I guess don’t judge a book by its reviews

Daniel Smith

Shawn was a great sales man , who not only educated me on what car I was wanting but help me and my family on what would be better for us

SGT KASSE3127

I love this dealership. 6 months ago we purchased a Kia sportage there during a promotional event. We were treated with respect and as if we had beenlong term customers for years already. We hadn't been, but I can say with every confidence that we will be now. This past week my wife and I went down to talk about getting into something with third row seating. Eric Enos and the team at Dan O'Brien Kia made us feel at home yet again and did not give up until we got into our new 2019 Kia Sorento at a rate that was doable for us. This dealership is full out out of the box thinkers and should be proud of all of them. Thanks Dan O'Brien Kia!

Adrian Ruiz

Best sales person I’ve met, hes not pushy as others, he understands the situation, and tries to help you get the price you want, we’ve made some good buys all thanks to him, glad i got to work with you Shawn Carter, definitely will think of you first next time i decide to buy another car, keep up the hard work!

Annie FinnWaddell

They have a new manager named Dan in Concord and his level of professionalism and customer care far exceeded my expectations. Dan has made me want to go to Dan Kia for my car needs!

Serena Shackelford

I really had an amazing experience at Dan O 'Brein Kia. Jayson was a knowledgeable and kind sales associate as were all the staff. I truely felt the family environment while I was there. They even did their best to help with my time crunch. #Lovemy2020Sportage!

Tiffany Guyett

Honestly, this is a 'classic' dealership where you get bullied into buying something. It is the most annoying thing when you are kept there for hours because they think if you leave they've lost the sale. News flash, if you treat me like a person and not like a hostage, I would come back. And if you didn't try to guilt me into saying yes or signing some stupid piece of paper to try to make me feel that I am held to some contract of hand written notes than I would feel like a person. I am one of the few who dug my heals in was able to escape and I will not return because I'm afraid they'd tigh me to a chair next time and pull my fingernails out to make me agree to buy. The last dealership I went too where I bought a brand new car wished me well when I said I was going to test drive others of it's kind and you know what? I returned and bought from them. Serious sales tactics and classic trying to take advantage of people. I wouldn't buy from them even if it was my dream car. Find a dealership that doesn't hold you hostage and you'll be much better off.

Sheane Eldridge

I get a call “your pre-approved” so I say to myself it can’t hurt, I go in and I am very skeptical, thinking ok going to go through all the paperwork test drive and fall in love with the truck just to be handed an outrageous down payment and monthly bill. BOY was I WRONG. Devon Roy showed me a very nice Truck and they worked very hard to get me in that truck with a comfortable payment. I am very happy with my experience they even delivered it to my house. This will be my first stop whenever I need a new ride.

Erica P

I bought a kia soul here a couple weeks ago, and it was not the typical anxiety overload experience I usually have with car buying. I will tell you I loathe going to car dealerships... However it was not like that here in Concord. Kelly and John were absolutely great- helped me feel comfortable, were not pushy and very polite the whole way through. I was able to negotiate around the price I want and it was very fair. I was able to drive the car home that day and I am SO SO HAPPY with it.

Jordan Perkins

I just wanna give a huge thank you to Dan and briana as they helped me get into a 2019 Kia forte that is safe and reliable for my 8 month old daughter so thank you to you guys

Clayton Olive

First off i would like to say a genuine thank you to the awesomeness people at dan o brien kia they are "gods"at what they do WOW!!!i had the greatest experience ever with nate and his team they will work with you to get you driving i guarantee it oh it's true ,put it like this they did everything over the phone because i had car issues,i was having to ask for rides i would miss work sometimes but they delivered the car to me in time for work that with dan o brien kia,SAY LESS THEY GIVE YOU MORE i would advise anyone and i mean that anyone put them to the test they will pass, love you guys.

Jeff Sweet

Felt rushed, was the last day of the month for the deal but still felt rushed. Was buying a 2018 used forte, next day when they brought the car up front it only had a 1/4 tank of gas. Any vehicle I ever got from a dealer was sold with a full tank. So they went and filled it. Then I noticed no oil change sticker in window, so they went and got one and put it on the window. And then when they gave us the keys (2018) they only gave us one. Who does that???? They said they only got one. All these could of been done before hand for a better experience. Then one of the managers I talked to about a key said he would look into it at his cost..... Never heard from him.. not impressed.

Jess Joss

My expirience with Dan Obrien Kia could not have gone smoother! 2 hours and we were out with our new 2019 Forte LXS! Their whole team is friendly and very accomadating. Thank You Odessa!!!

Alice

Thank you Patrick and Chris for another great experience and all your help! There’s no other dealership I’d go too!

Our Service

They honored there word over the phone(price) for an oil change. Got hungry. Ate cheez it's and drank water they offered.. wait it gets better, they allowed a driver to chaufer me to a nearby restaurant to get a bit to eat. Thanks Kia..

Rhonda Richardson

We love truck,and the only concern I have is that it needs work done to it as promised from the Sales man ..So if you buy a vehicle make sure it’s in perfect condition,and get something in writing.Make sure you get two keys instead of one like us.Im still waiting on our second key that the Sales man promised,.and apologized for bringing our key to his place and forgetting about it..

Killam with kindness

Big thanks to Corey for getting me into a new sx optima

allisyn dubuc

Nothing but good things to say. I dealt with eric and he really listened to what i said i wanted and found me the best fit for my family!!! Would recommend!!

Brittany Shaffer

Every time I come here, because of my stupid warranty that sounded too good to be true, and was, a friggen oil change takes over an hour and a half. Drain the oil. Fill the oil. Is it that hard?

Raymond Tedford

Stopped in to enter a contest. Got the heavy push to buy a new car even though we told both sales people we were just starting to look for a new car. It took us about an hour to get out of there. We were also told we had to be present at the drawing to win. When we arrived home there was already 2 messages on our machine from them. In the next two days there were many more calls from them. At times a call was followed by another one within 5 minutes. My wife liked their commercials, it was one of the main reasons besides the contest we stopped in. Moral of story, nothing is as simple as just signing up for a contest.

Maddie Lemon

The team at Dan O’Brien Kia have been an absolute dream to work with. I was able to walk in and buy my first car on the same day. Pat is an absolutely fantastic salesman and goes above and beyond to make sure that his customers are completely satisfied! :)

Michael Nguyen

Great experience! Jayson was So very helpful, got to leave there very happy with my new car !

Tamara Carver

Shawn Carter is an awesome salesman

Michele Doucette

Had the most amazing experience today at the dealership. They went above and beyond to help put me in a new Forte. Eric Enos is the greatest salesman ever! He was awesome and never pressured me. He honestly wanted to make me happy and he did. I’ll never forget what he did for me. He’s an amazing man. I love my new car!

ernst fleuraguste

Ian Bogardus Thank you for helping me get into that 2020 Sportage, Best Sales consultant