Reviews of Contemporary Automotive (Car Concessionaire)

Stephanie Duras

This place is a rip off !!!! $75 for a synthetic oil change for a 4 cylinder car is ridiculous !!!! I can go to a dealership and get it for $30 cheaper plus a free multi point inspection and all my fluids topped off as well. Is the oil made from gold?

Michael Thomas

weak sales department. vehicle wasn't cared well during its inventory. had to send back to be re-cleaned after being "detailed" & "coated" coating was improperly done (you can see the swirl marks and staining) coating already compromised and not working as described. after got the car from its "second" cleaning, it was clear that it wasn't washed at all and only wiped down with a cloth. they didn't clean the engine bay, and didn't clean the skirt you could see dirt and pollen all over it. "coating" process is 45 mins. car was cleaned,c coated, shown, cleaned again in 40 mins. shop team was spoken to twice by two staff members and still delivered a less than quality service, ironically after financier and I were talking about workmanship and quality delivery. also the team member who took my car to be detailed was audibly riding the clutch. the helpful member who aided me in delivering my vehicle also took the clutch to task on my personal vehicle. would not revisit, or purchase dealer coating in future.

Josh Borrun

Great service

J Huffman

Nothing short of the perfect, stress free car buying experience. Peter is a fantastic example of someone who shows genuine concern for the customers needs vs what a dealership wants. Contemporary Automotive is my "go to" dealer moving forward.

Samuel McClure

Recently purchased a new Ram Promaster 2500 diesel work van for my business. Max Thorp was very accommodating and got the exact vehicle I wanted within my budget. Would highly recommend Max Thorp and Contemporary for all my family and friends for their next vehicle purchase.

Mark Brockmeier

My wife and I dealt with Ben Drake, a pleasant and easy experience thanks to his friendly and low-pressure manner. We had towed our 02 Durango to be repaired there and then realized it might be just as easy to trade and upgrade to a 14 Grand Cherokee Limited. When I told Ben it might take til the end of the week to do the deal, it was no problem, no pressure to use Chrysler Finance and we got the price we wanted, at the interest rate we wanted, and best of all left the old truck there to be fixed at their leisure (and not our cost!). Go see Ben if you want to be treated nice, fair, and kind.

Tasha Hall

I bought my 2013 Dodge Dart from Mark Cheever and it was the best car sales experience I've had. He was polite and helpful and was able to answer all of my questions. He listened to what I was looking for instead of just trying to get me to buy a car. I would highly recommend this salesman to anyone looking for a vehicle, if you are not sure what you're looking for or if you want someone who is honest and up front then call Mark.

william brown

Very clean and pleasing to look around their. Car inventory

Davw Ward

Had a great experience with Sage . He was knowledgeable, attentive, and not pushy. Made buying a car stress free.

Marc Makowski

Cody and Brian were great to do business with. They were pleasant, insightful, prompt in responding, and very competitive with their pricing. Made it quick and easy to close the deal. Will buy my next car here as well

Nathan Maynard

The worst dealership I’ve ever been to, the service department is clueless and after I picked my car up my caliper fell off and I lost all braking. The service department is unwilling to help in any way, shape, or form and the warrantee advisor is an absolutely horrible evil rude person. The only nice person that I encountered in the entire dealership was the greeter lady right outside of service. I absolutely would not ever recommend this dealership to anybody as they do not fix vehicles properly and they become a safety hazard to you and your family. Please stay away and never go to this dealership ever

Sarah Woodhouse

Came in looking for a used SUV, max showed me a 2015 Toyota Highlander and I left with the car the next morning! Cant thank max and Contemporary enough!!

Stacey Beaudry

Terrible Sales! Very Disappointing! I purchased a new car 6 weeks ago for 25,400.00 (not from here). It was the wrong car for me. I went there to look at Jeeps. They would only give me 12,500. for my trade. 2700 miles on it. I was not asking a crazy amount for my trade I knew I was going to jibed but come on now. That was just down right crazy!

Chase Menendez

Had a great experience with the salesman Sage. Very nice and personable!

Lorena Willette

Would of loved to get a vehicle

William Allworden

Very impressed with the staff here, not high pressure while being extremely helpful. Found a perfect Jeep and they found reasonable financing as well. In 200000 miles when have to replace this Jeep will be back!

Corey Adams

They have been over the time frame by hours and I had to sit there and wait. I also don't really get the suits. I liked the old contemporary better.

Trey Arvidson

The customer service was great! Sage was very kind and was able to answer all of my questions. He was able to point me in the direction I should go. I will be recommending all of my friends to go. Thank you very much.

Joe Caraccio

Can't say enough good things about Contemporary and my salesman Peter Fritsch. Peter dealt with my constant emails, texts and phone calls as well as with me in person. He worked through countless models to help me find the perfect one. He remained professional, friendly and dedicated the entire process. I will be buying my NEXT vehicle at Contemporary.

Sonja Schnecker

Service department sells. I was up sold a lot during my service appointment. They found my car needed one more thing fixed. Which also requires 2 more things, which raises the previously quoted price. Confusing? Agreed. My recommendation is to get a second opinion to determine if all of the work needs to be done. The advisor made some crass comments in the beginning. I should've taken my business elsewhere right then. Over the 3 hour visit I saw others getting up sold too. The service manager was very friendly. Well, he did ask if I know how to fix a car. I don't, but I do know when there's wool being pulled over my eyes.

Rebecca d

Thanks to Max T., I found exactly what I needed in an SUV!

Jake

My sales consultant, Jake, was wonderful

Danielle Spooner

Called and talked to Max T about a used Jetta they had on the lot, three hours later I left in my new car!! Can’t thank Contemporary enough

Nick Kovanko

Service department is absolutely horrible. Called last week to bring my truck I bought from them 20 days ago cause it doesn’t lock. They told me to come down any time Wednesday. Mind you I live 2.5 hours away. When I arrived I was dismissed and told my appointment doesn’t exist and that the problem with my vehicle isn’t covered by their warranty. Do yourself a favor and take your vehicle elsewhere to get serviced.

Corey Locke

This was the worst experience I’ve ever had in any dealership in regards to service. They had my car for two months for a job that was suppose to only take two weeks. There was no communication within the service department nor upper management. They were not accommodating in any aspect of handing the issue. I also wasn’t offeeed a rental car until the week before my car was ready. I spent countless hours on the phone to get answers and hundreds of dollars on transportation. Lastly, I didn’t receive any discount or a sincere apology for there mistake and misleading information. I hope this helps future customers doing business with this dealership. If I could giver this review zero stars I would.

Aaliyah

Best salesman ever Benjamin Drake!!! Really makes you feel like he's there for the customers not the company. I will refer anyone I know who's looking for a vehicle to go to this guy, he really knows how to treat his customers and makes car buying seem a little less stressful. Thank you Ben, look forward to working with you in the future.

Stephen Secor

Great new car buying experience. Wonderful sales team who listen to your needs, give you a fair price for your trade, don’t pressure you, and actually do as they say! As long as I own Ram trucks, I will come to contemporary.

Point Of No Return

I had pleasant experience talking with Jacob Saunders, he was very helpful.

Christine Tiedemann

Unfortunately, I feel that the customer was no longer part of the customer service experience at Contemporary. I found most everyone I dealt with to be rude, disrespectful, condescending, and not forth coming with information. You feel as if you are putting them out and disrupting their day to have them talk to you and/or work on your car. Shameful! I have since cancelled my last appointment and travelled an additional 30 minutes to have my car serviced. It was well worth the additional travel. If it was possible to give less than 1 star, I would.

Chris Sanchez

I came to this location looking for a used car I found that was well within my price range. Everything went fine until the typical pre screen questionnaire. We get to the credit question on a scale of 1-10. The salesman goes and talks to his sales manager. Management didn't like my answer for credit. I explained my goals and reasons I needed to trade into a cheaper vehicle with less mileage to lower my payments and get a larger sedan. So the salesman wants to do a soft credit pull after I answer his questions because apparently for trade ins these days you need good credit even to get rid of you car which I know is bogus because I've sold and bought before. Never have I looked at a customer that I'm selling a vehicle to and said "typically for a trade with negative equity we need to see credit a bit on the stronger side, to determine what we can allow for the trade". Biggest load of garbage I've ever heard. So I agree just to see what happens. They don't test drive with me, don't even bother trying to help me reach my goal because at this point, to them they're losing money on deal and could care less about helping me out. No building rapport. No trying to relate to me as a human being. Just financial questions. Only interested in the money. That's where this dealership goes wrong. The salesman, Brennan, also performed a hard inquiry when he clearly stated to me it would be a soft inquiry and not affect my credit score which was a lie. This place is awful. A credit score is never required for a trade value. It determines if they want to deal with you or not. And that's exactly what happens at this dealership. If your credit is average or below average.. They won't bother as they're only in it to make money, not build customer experience and relationships..

David Jong

Although they didn't have the car we needed, Cody showed us everything they had and gave us great advice for the buying process. He was not at all pushy and very polite.

Sandra Dufresne

Very timely service. Clean and comfortable waiting area. Friendly staff.

Sebastian Barthelmess

Great and prompt service - at local mechanic prices.

Karyn Ridolfo

Worst customer service I've ever experienced. The service department is a joke and the general manager was even worse. Customer satisfaction and keeping their word is not a priority. The staff acts like you are interrupting them and a burden. Tried to buy a vehicle and the salesman couldn't put his breakfast down and complained about working on a Sunday. Service department tries to over bill you every time and doesn't keep their word. When you ask them to make it right they tell you, that you sound like the type of customer that wants a guarantee??

David g

Bought a new Ram this week . Beautiful faculty.Sales staff were very professional and easy to deal with.T he whole process was great! I highly recommend Contemporary.

Henry Theroux

They happily sold me a jeep in an as is sale that a week later I found out would need a new transmission

Alicia Maske

Unlike the usual rigmarole that comes with buying a new car, Peter Fritsch at Contemporary Automotive made it easy and was all-around great! I generally can't stomach car salesmen, but I joked with Peter about going out for a beer with him. His overall easy going nature fits perfectly with the Jeep attitude. Highly recommend!

Dana DeFreitas

Very friendly personnel and knowledgeable.

sonnyboyx2y .

Casey Bortle is an awesome person to work with. He really makes you feel comfortable with the car you are buying and is very knowledgeable. Overall, great experience at Contemporary.

Lama Martini Boyd

The older guy is very very very rude and unprofessional. Gave me terrible attitude. Will be taking my business somewhere else. Customer service is very important and they shouldn't be rude to their customers.

Matthew Miller

I’ve been in the market to purchase a Hellcat so I noticed that Contemporary Dodge had the one I was looking for, Mark my sales representative was absolutely honest down to earth and throws great hospitality Brian is absolutely awesome to get you best deals to put you in your dream car or truck the staff is very friendly and helpful I highly recommend this dealer to all of New England!

Alisha Germain

Had Sage as my mechanic and he did a very thorough job on my car and showed me its trouble spots i need to look out for! Defiantly coming back to see him!

John Still

Easily the best experience I have had with any dealership. I look forward to coming back, rather than dreading it. I'm a young guy and this isn't my first car. I've been to other dealerships and been shrugged off and told I was too young to buy one. The sales staff are great at contemporary. My sales guy, Jay, was super helpful and informative. He gave me updates VIA text which was perfect. The sales managers are top notch guys too, they really add a nice touch to the experience. Also, the GM of the dealership is great! He really cares about helping the customer because he knows it will earn him more business. Well, he's right! I'll be going back for another car soon.

jacob Sage

Leased a 2019 ram 1500 about a month ago from contemporary. Awesome experience would definitely go back when I need something again. Jacob S was great to deal with.

Clifford Rich

I will let you know come Monday

Jason Johnson

Worst dealership experience to date. They over-promise, lie and under-deliver to say the least. The first time we were at the dealership our salesman said I will be right with you and sat down. We watch the salesman take off with another customer and other vehicle and did not return for nearly an hour and a half. We asked for a different salesman so we could test drive some cars. We were promised a $250 lease payment 3/36k. We said we were going to shop around and would let them know either way . Later they called to see if we had made a decision they said they would honor the price . So we left the current Table we were sitting at and drove there happily and excited knowing that was the best deal. They even called to make sure we were on our way a stating the paperwork and car was ready for delivery. We got there and they had us sit around for over an hour then the manager Brian came out and stated they could not honor their price and the car was now $50 more a month. He apologized profusely and stated that he put in wrong rebates in and did the paperwork incorrectly. He would not budge on the price and wasted our entire day. I usually don't do reviews but this was such a bad experience after buying 10 new cars with many different makes in my life. They do not deserve the support of the local community has we live right down the road and hope no one else is treated this way. This was the worst car buying experience hands down for both of us. Management is obviously requiring a lot of training and how to do paperwork properly and accurately and customer service as they were rude and will not honor their word.

Devon Trulson

Sage was very helpful with any questions I had!

Torrey Cook

Couldn’t be happier with my new Jeep! The whole process was super easy, I highly recommend Max Thorp and Contemporary for your next vehicle!!

Dj

Great staff. They really know their stuff. Worked with Clayton. Great sales rep. Made the process easy and painless.

Eric Warren

Two good experiences so far.

Danielle Fait

Max Thorp is the best in the Industry!! Very professional and knowledgeable! We will definitely be back to this dealership because of him!

Ra Samuelson

The worst service I have ever received from a dealership in 35 years---and trust me, I have had some doozies! Delighting the customer is definitely not part of the program at this dealership.

Paul Barnett

We had an excellent experience buying our 2019 Rubicon. Cody and Brian treated us very well and we couldn't be happier. I would recommend them and the Contemporary team to anyone. It was the best buying experience I have ever had and that is saying a lot because I have had some good ones.

John Folger

Waste of time, called in to see if there where interested in buying my 911, they sounded interested in taking it in. Drive over there with the car, and they have zero interest "I guess everything has some value".

Taylor ッ Conley

Great place and atmosphere. Sage is awesome and so helpful. Always a friendly face and all around great guy!

Tracy Bannister

Awesome sales and service from start to finish. Only bought used but was made to feel like I bought a 50k vehicle. Taylor Sims sales and Mark Cheever finance we great to deal with. They knew their stuff and expedited the deal. Thanks guys.

Justin Potvin

The Service & General Manager practice unethical business tactics. My vehicle was brought in for service and quoted a two week lead time. My vehicle was held / serviced at the dealership for over eight weeks. I was not provided a rental car until week six. I was not informed and kept up to date on my vehicle’s progress the entire time. When I called no one would give me a straight answer and I received the run around from the Service Manager. In the meantime the first Service Manager I was dealing with left the company and my car went unserviced for weeks. I signed a diagnostic test for $100 and quoted $800 for repairs. I was latter charged +$600 for diagnostic tests and a final bill of $3,300. Week six I was quoted $1,800. Week seven $3,300. Week eight +$5,000 as a new problem was found. I asked to receive a discount for my troubles. Then I was communicated by the Service Manager all I needed to pay was $2,500 for my trouble. The General Manager interrupted and said “no we have to much time and money in this, this is your car your problem you can pay all of it or we will not give you the keys.” In the meantime I asked for my car to be assembled and picked up. They communicated they already started to work on the vehicle and I needed to pay in full. Once my car was finally ready, I went to pay in full and the General Manager communicated he would not take my credit card. I started to write a check and he communicated “I am not accepting anything but cold hard green cash, I dont trust you.” I paid cash and left. They did not allow me to keep any paperwork for my vehicle and communicated the break on my vehicle no longer worked properly. This was not the case when I arrived to drop my vehicle off at the dealership. They do not have trained technicians that know how to properly work on all vehicles they sell or say they can service. I have never had worse customer service in my life. STAY AWAY. You have a choice where to buy and service your vehicle, do not go here!

Kathleen Clarke

Service/parts department is unorganized and don't know what they are doing. Reading the other reviews....customers seems to have the same complain about the service department.

Tom Coutu

Amazing car buying experience. I walked away with a great deal and the entire process was extremely fast and efficient. Would recommend this dealer for anyone looking for a great deal, friendly staff, and hassle-free car buying experience. Mark Cheever and Russ make a great team.

Kevin O'Meara

Service visit started out good until 2 hours later when I was there for an oil change and rotation..... Without me saying a word Nick apologised for the length and handed me keys telling me service was on him. This place continues to treat us good and I have not had a complaint that has not been solved to speak of

Ken Wester

My experience was stellar. They went above and beyond to help me get exactly the car I wanted very quickly.

Sean Boylan

Casey is very laid back and easy to work with. His friendly, no-nonsense approach is exactly what I look for when shopping for a car and it made the entire process enjoyable and painless. Within a week's time (only because of MY scheduling delays) I was out of my old car and in the exact Jeep I wanted and have never been happier with a vehicle. I would highly recommend the Contemporary team to anyone in the area looking for a car, new or used. Casey, Brian and Mark make a great team and I look forward to the day I may need their help again!

Brandon Harrington

Let me start off by saying I'm a business owner and have very limited time especially for vehicle shopping. Contemporary made the process painless, most of the details were done over the phone and through email. The next day I was off in my new pro master city. I have a growing business and will need more work vehicles in the coming year and I will be going back with out question. No pressure on anything not even in the finance office which I was in and out of within 5 minutes. Just a very good experience all around.

Rick Sanders

Horrible bait and switch sales tactics. I suppose the dealership would be fine if you have cash to purchase. If you're financing expect to receive over-promises and under-delivered customer service. Repeating your needs and wants repeatedly to deaf ears is likely.

Megan Sylvia

Absolutely awful customer service. They had my Jeep for 2 MONTHS.. they could not figure out what was wrong with it so they decided to order a new engine.. well some how the wrong engine came in.. stop here because don’t you order the engine by the vin??? We’ll then they order a new one to slack and lazily put it in. I came to get the car guess what.. the car didn’t start. So it gets fixed bc they didn’t tighten the starter correctly.. to on my ride home realize that there was low pressure in my right rear tire. It was a nail on brand new tires I bought a week before I dropped the car off. Of course I called them and they told me it wasn’t them and they would not be replacing my BRAND NEW TIRE. There service department are idiots. Never ever buy a car from here.

Michael Parmenter

Well done, and busy!

Dee Joki

Great low-pressure sales by Cody. Answered all my questions and gave me a great deal. Absolutely LOVE my 2018 Jeep Wrangler and would definitely buy from Contemporary again if I ever need to replace it. Thanks guys!!

Edward Mccormack

Always fun looking at cars while mine gets serviced.

David Lister

Purchased a used Fiat 500 yesterday from Contemporary Automotive. All through the process, the sales guy, Jacob Saunders, was excellent. I did not finance through the dealership so I cannot speak to that, but minor issues noticed with the car on the initial test drive were immediately fixed and Jacob did a great job of keeping me up-to-date. There was never any pressure, and it was pleasant to go through the purchasing process without any of the all-too-typical pressure sales tactics that so many dealerships still employ. Five stars and a great experience all around.

Franco Scintella

So I brought my car there to have a recall done to it since they are the only fiat dealer in New Hampshire you going to have no choice but them make a long story short brought my car there to have a recall the windshield was broken and they told me they're not responsible because you sign the work order so be aware if you bring the car there for service check your car make sure they sign off on some sort of agreement or just bring it to Allen Mello Dodge nashua I heard they my going to start services fiat not 100% but if I was you don't bring the car there to fix it that is just my opinion

Jamison Nevins

They have evening hours several days a week. Huge plus if you work past 3pm.

Kirsten LaFleur

Max was so helpful when I came in to check out a Jeep. He was very informative and friendly. Highly recommend Contemporary Auto and be sure to ask for Max!

Ryan Turmel

Cody was the best sales rep I have ever worked with. The team did an awesome job at explaining and ensuring my new Jeep was perfect before I drove away in it. Excellent experience! Highly recommended!

Maryanne Beyer

The person Jacob was outstanding

joan roy

Excellent experience thanks to Max Thorpe. Max was able to find the specific vehicle we wanted and although we were out of state at the time the transaction was handled timely and efficiently. Would definitely recommend this dealership.

Zachary Powell

Had an appointment to get my transmission looked at. Show up they take the car we wait for over an hour to find out they are to busy to service the transmission? Why was I given an appointment to get my trans looked at if they didn't have time to service the vehicle. Great job

Chandler Ives

Exceptional service—Brian and sales team made the car-buying experience a breeze. I love my new jeep and would highly recommend Contemporary CDJR!

joshua arseneaux

Terrible service department, my mom bought a car from there last year, service has been giving her a hard time because it’s an intermittent issue and they can’t look at it unless it’s happening, issue with the washer fluid on a 2018 challenger, which is a safety issue, dodge should be ashamed of this dealership, she even called the gm to tell her about her experience with how rude the service manager was and he didn’t even care! Shout out to Allen Mello for taking care of my mom when these guys wouldn’t , save yourself the trouble and don’t buy a car here.

Lucinda Huber

Delighted with my new Dodge Grand Caravan from CONTEMPORARY CHRYSLER in Milford, NH. Friendly workable people, a good selection of vehicles to choose from & a super price. I'm sure their service department will be the same once I need work but this 2016 is fresh off the lot. Happy to recommend my sales person BEN DRAKE ask for him when you visit Contemporary Chrysler nice guy with a professional attitude and relaxed approach to selling. An enjoyable shopping & buying experience for me! THANKS for everything Ben you made this a 5 star deal :-)

Dylan Ducharme

Excellent customer service. Sage personally followed through to make sure all my needs were dealt with in a timely and satisfactory manner.

Kerry Arseneaux

Horrible service department. First issue with my challenger was the remote start I had installed at time of purchase that I was told would work with the phone app. I spent hours here only to be told they didn’t know it had to be installed in factory for it to work....offered no compensation for this whatsoever. I have also been having intermittent trouble with my washer fluid in a brand new 2018 challenger that I purchased here. This became a safety issue in the winter. They have been unwilling to try and resolve this issue and the service manager Miguel has been rude and short with me. I called dodge in Nashua who offered to get me a rental car for the day and order a switch to try and resolve the situation. They were very helpful & willing to work with me. I called the gm today at contemporary auto and told him about what had happened with his service dept and he did not make any resolve to fix the situation and could care less that he is losing me as a customer. I will not return for service or the purchase of another car at this location.

Mike Michaels

I stopped in to Contemporary late one evening having seen that it was a new location with lots of inventory. I also liked that they are not afraid to advertise their best prices online. I got to know Cody as I visited with him several times and the manager Russ is a great guy. Cody is super knowledgeable about the vehicles as I picked his brain during my visits and several emails/texts. We test drove several of the Challengers and keeping up with the models and options is no small task. Cody was very patient with me even though he knew I was just in the information gathering phase. We continue to stay in touch which is something I never do with other dealerships. If you are looking for a knowledgeable sales advisor who listens to you, don't hesitate to work with Cody!

Kelly Mahoney

I had a really pleasant experience. The sales team was very friendly. The Jeep that I bought really sold itself. I would recommend this dealer to anyone who asked about purchasing a vehicle. Thanks Keith

Eleven X

techs do good work. leardership are retards! manager and service writers don't know the difference between a screwdriver and a brake pad. u better be a mechanic and know what ur talking about bringing ur truck here, or you'll walk out worse than u came in...

Don Godin

Had a wonderful service advisor, Mike Pepper who took the time to explain not only what I was there to have done to my Jeep but also to outline future work. I've always thought of my auto mechanic like my doctor, there are a lot of good ones out there, but few that take the time to build a trusting relationship. Thanks Mike and I look forward to long relationship with you and Contemporary Automotive.

Clark Queen

The most unprofessional place I have been to, I understand people just being new at their position but don't yell or be little them for being as such. If you want to keep employees proper training is needed and this place does no such practices. Apparently there is a revolving door of sales members at this place. Someone from the dept of labor should come take a look at this place soon.

Tim Hill

I Bought a used 2014 Jeep Wrangler sport. Sales person John was great, finance guy fast and courteous. Had a slight issue with a defective key Sean the service writer got me in and fixed the issue right away. Thanks guys!

Bart Lanzillotti

I've been a customer of this dealership for years. Their parts department has been friendly and helpful, their service department is prompt and friendly, and their sales people (Clayton) have always been friendly and accommodating. Their selection of vehicles changes regularly and based on season. I actually ordered custom my last vehicle from them and it was a painless experience.

Jack Moran

Worked with Jay Coffey and team at Contemporary to complete the purchase of a new 2014 Jeep Cherokee Trailhawk. Jay was extremely helpful, as were others including Derek and Clayton. By far the most thorough, friendly, and least "pressure sale" loaded experience I have ever had in completing a new vehicle purchase.

Henry Albro

Great attention to the customer.

Jo Ann Tsuhako

I purchased a Jeep Arctic from Bob Jones and had an awesome experience! It was a very low stress and very enjoyable process. Bob took the time to show me different Jeep models that were available. He made sure that I was comfortable the whole time and he made the buying experience an awesome one! I wasn't sure what I was looking for but after talking with Bob, I settled on a Jeep Liberty Arctic Edition which I am very happy about! If you're looking for a salesman who will treat you right and make you feel comfortable and a no pressure sale, I highly recommend Bob Jones! Thank you Bob! I love my new Jeep Arctic!

Andy Lynch, PhD

Unprofessional leadership that lacks the ability to take customer feedback and process it to deliver value to customers. Finance Manager and multiple sales personnel called to wish a happy birthday to a deceased member of family. Children as well as widow answered repeated calls from Contemporary Dodge and were upset as each sales person asked for their deceased father/husband. Databases have been around for quite awhile and basic communication between finance/sales/management should have eliminated this issue after the first occurrence. For this to happen repeatedly over the course of the 18 months demonstrates has not only been hurtful but also serves as a reminder about the automobile industry. There are numerous dealers who offer similar tangible products. The difference between those dealers becomes the service customers receive and how they interpret that service as value during their shopping experience. I am disappointed in the treatment I experienced from each of the individuals who I dealt with personally and can only imagine that this is not an isolated event. Actively Seeking New Automobile Dealer Partnership, Andy

Anup Ash

Customer service is very poor.. Please evaluate and confirm every word of the sales. They give hype about their service and keep customers hanging. No very happy. Keep delaying things and lack co-ordination among their staff

Mike Hippert

DId not buy a car hear, I turned in a recalled vehicle and worked withe the recall person (who does not work here and the sales manager form Contemporary. the sales manager was great and made everything easy as apposed to the recall person who worked for a third party.

Josh S

The best dealership I've ever done business with! Taylor is an excellent sales guy and is not pushy - most of all he was honest. I would especially like to give a big shout out to Shawn Murphy, Cassandra (service writer), and the rest of the awesome service department at Contemporary for working with me on a difficult situation. You guys are the best! Highly recommended.

Shine Bekind

I have been a customer of Contemporary Chrysler for many, many years. Our family has purchased 8 vehicles over these years and have had nothing by stellar service. Helpful sales people, service advisors always willing to listen and work with you. Highly recommend.

Jane Gallagher

I had the best experience buying a car EVER when I visited Contemporary Chrysler Dodge & Jeep. I had done the Build & Buy through Consumer Reports - not really thinking that anything would come of it - and perhaps thinking I was not quite ready to buy. David Ohlson responded to the online request and sent me an email right away; followed by a phone call (the clincher - it would have been easy to ignore the email!). We talked about what I had "built", what they had available (almost exactly what I was looking for), he answered some basic questions and determined a good time to test drive. So I still wasn't thinking I was ready to commit. I met David, the Jeep was ready to go when I arrived. The test drive was fun, David was easy going, kind, personable, let me ask questions, but was NEVER pushy or launch into a stereotypical car salesperson spiel. We chatted, someone drove the car I would be trading in. We chatted some more. We laughed and joked. We took a look at numbers and i bought a 2012 Jeep Wrangler Unlimited!! I can honestly say, were it not for David and the staff at Contemporary - I would not have purchased the Jeep. David and staff at Contemporary were relaxed, kind, amiable and just a pleasure to do business with. It was truly a pleasant experience and who ever says that about buying a car!! Thank you David!

Sean Lewis

Sage was awesome, very polite had no issues at all! 5/5 hands down

K. J.

The service department is inept at best -- two separate times I scheduled an appointment with them only to arrive and be told that they didn't have the required part (even though I demanded assurance the second time). They were also unwilling to call me and let me know when they had it in. This is only the place for you if you want to waste your time.

Donna Abbott

Shout out to Contemporary Dudes, John Callahan IV-Awesome Salesman, Brian Battersby-Financial Whiz, Heath DeLuca-Knowledgeable Service & Brian Young!! Thank you guys for my Shiny, Red New Jeep Wrangler!! Will always come back here!!!!

Maxamillion Johnson

Sage was very professional when I talked to him over the phone, incredibly helpful and attentive!! Would most definitely recommend to friends and family!!

Gerardo Martinez

good experience, was help by rep Jacob, who was very helpful with what I was looking for. Jacob is your sixth

Jerry Gannon

Great staff great Managements and great owner. This dealership goes out of their way to make it fun and easy to purchase a car.

David D

The short version... If you want honest (don’t think I have ever used that word about a dealer), and knowledgeable folks to work head to Milford and see for yourself. Make sure you ask for Clayton Bogus or Brian Young. Recently worked with Clayton Bogus, Account Manager and Brian Young, Sales Manager. I Spoke with Brain over the phone and drove down to meet with him, not even knowing he was the Sales Manger. He answer every question I asked and then some. He referred me to Clayton who showed me the vehicles I was interested in, pros and cons of each and answered every question I had. Then we started working with Brian, which vehicles had the best incentives, lease programs etc. Next it came down to the dreaded negotiating of going back and forth from Clayton to Brian. NOPE. Clayton and I stood at the counter with Brian and had an honest open conversation about Vehicle price, leasing options, and what was in the best interest for me and my family. I didn’t even buy a vehicle that day. After shopping around for a month, exchanging countless emails with Brian and text messages with Clayton, and even recruiting professional help.Their pricing and customer service could not be beat. I didn’t get a great “deal”, I got a great price, great customer service, and honest information. Go see for yourself drive the extra five minutes out of the city and at least compare Contemporary Jeep to everyone else. Thank you for all your help Clayton and Brian!

Geno Anctil

Call the service department to receive a quote for an oil Pan for my vehicle. I was then transferred to the parts department as their policy received the price for the parts then transferred back to service department. I in frusteration then yelled at by the person in the service department because of a lack of understanding.

Tammy Savoy

Great service ,great people so friendly.

Kat LaFrance

I had sage as my sales representative. Hes wicked sweet and very kind. He helped me through all of my questions. Very generous and deserves a raise

Christine Morrison

Truly a great car buying experience from start to finish. Knowledgeable staff who clearly make customer satisfaction their priority. Keith was great- very knowledgeable and helpful. He even took the time to make sure my daughters' car seat was properly installed in my new car and that my Bluetooth was hooked up correctly. Mark made the paperwork process painless. Highly recommend this dealer! Love my Jeep!!

Luke Mullett

Excellent customer service! I spoke to Sage on the phone, he provided me with answers to all of my questions and was very helpful throughout setting up an appointment.

Christie Keene

Sage is able to schedule my oil change with in minutes!

TINA GEE

Bought two brand new cars from here. Love this dealership.

John Carlisle

Service is efficient, professional and convenient. Always have an excellent experience @ Contemporary Jeep!

Amanda Perez

Our customer service was phenomenal with Jacob S. Very pleasant.

Chris Schwarz

I didn't purchase at Contemporary but do use their service department. When a major issue arose they worked hard to help me out. When it turned into a buyback situation they got involved even though they weren't required to (selling dealers responsibility). Their eagerness to provide top notch service was apparent every step of the way. Mark Cheever, the salesperson, received no commission or credit for this "sale" since it was a buyback replacement. He still treated me like a paying customer. Thank you for the great service!

Teagan Vitali

Sage was a great help when I called the dealership interested in a few used cars, solid deals and help set up a test drive later this week

Shawn Murrin

The people were courteous it was a good experience.

Etta Lane

Always get great service here

Allison Marshall

I went through Max to buy my brand new Jeep! He is the best!! I would highly recommend, nothing better!

Chadwick AuCoin

Thanks for the support and great customer service!

Stephanie Lynn

My husband and I were looking for an AWD or 4x4 vehicle to replace my front wheel drive car, and we went to 3 dealerships. Couldn't find what we wanted, and dealers were pushy and trying to get us to purchase vehicles we did not want. Gave up, but stopped here on the way home anyway. REALLY glad we did! Mark was extremely personable, actually listened to what we were looking for in a vehicle, and helped us find our new Jeep. It was a 2 day process since we showed up close to closing, but it was a great experience. He even called a few days after we left with the jeep to see if we had any new questions and to make sure we still loved it. Compared to the other 2 experiences we have had purchasing vehicles in the last 6 years, our experience with Mark was by far the best one. Painless shopping and buying experience, and we didn't feel pressured to buy a vehicle we didn't want. I credit most of that to Mark, since he was honest, knew the vehicles he showed us, and didn't try to convince us we needed a vehicle we didn't want. From walking through the front doors to leaving with our jeep, to even now a few months later, Mark was there to answer any questions we had. Highly recommend Mark and this dealership!

ElIezer Rivera

Sage was very attentive and helpful during my car searching process! Great service and I will definitely share my experience with my friends and family and will definitely be back

Stephanie Ethier

My experience at Contemporary Chrysler/Dodge/Jeep in Milford was fantastic. I had been shopping for a used vehicle for a couple of weeks. I gave Chris my specifics; price range, what I was looking for, what I wanted my payments to be, etc., and before I knew it, I was driving off the lot in exactly what I had asked for. Actually, even better! Somehow, Chris was able to get me an unbelieveable financing rate! My daughter is looking for a new vehicle and I will certainly feel confident in referring her to Chris and the Contemporary Team!

Robert

Service department is terrible. I bought my truck from them 3 months ago. It started smoking from the rear wheel from a fluid leak. There were not any lights on nor were there any driving issues. The truck was towed there and the leak was covered under warranty but they told me the brakes were badly deteriorated and the rear needed a brake job. This is only 4000 miles after they gave me an inspection sticker stating it was fine. When I tried picking up the truck the traction control light was on. I told them and I was told it has nothing to do with anything they did. Even though the traction control functions from the wheel sensor which they had to take apart to fix oil leak. I'm going to a real dealership with real mechanics on Friday to fix the screw up from Gary and his wanna be mechanics at contemporary dodge.

toyrunner87 .

I got there at about 2 on a Wednesday and at first thought the place was closed...there was no activity. I pulled in and the truck I was interested in was parked in front of the showroom so I walked around it, crawled under to check the frame then sat in it and checked out the interior...and no one came out. After seeing a bunch if dents and scrapes that you couldn't see in the online pics I decided to move on. I was there on the lot 20 minutes and no one came out, no greetings, no questions. At one point a salesman did walk out with a customer, walked him over to his car then went back in... never said a word. I didn't drive to the middle of nowhere to get ignored.

Tina Baraw

This place seemed so awesome when I called in. But after I made the 2.5 hour drive to them nothing was upheld. I had the surprise 1197. Bucks to pay in my taxes, there a funny vibration in my tire, I can not register or inspect it because I have not received a title verification. And they are not held liable l for anything. These people are crooks and liars. And this was my first and last time that I will ever buy out of state!

Tim Maciolek

Purchased Jeep GC recently and the experience was smooth throughout. The service dept has been very helpful and i look forward to a good relationship with a dealership I can trust.

Brian Winter

Very happy with my experience with Contemporary. Felt absolutely no pressure from sales department. Got the exact vehicle I was looking for with much better deal than other dealers I tried. I have two Dodge dealers within 10 miles and I traveled further to Contemporary. Would highly recommend Contemporary Automotive. Leo was my sales person, was such a pleasure to do business with.

Nick Ahern

Worked with Brian and Don to buyout my current lease. Very straightforward and a pleasure to work with. Took care of all my needs to ensure i always use contemporary for my future purchases.

Jeanette Chasse

We had a great experience! We hadn’t bought a car in several years and Contemporary made it so easy. We picked a couple vehicles from their website and arranged for a test drive. Julio explained all the vehicle features for both Jeeps we tested out and we ended up buying one of them! Highly recommend!!!

Annie Blanchette

I was planning to get out of my Fiat due to issues dealing with Central Jeep where I purchased (egregiously horrible issues) when Fiat Corporate office suggested I work with Contemporary Fiat. Amazing experience. Calm, respectful, customer oriented service center. I will hang on to the Fiat and trade here when it is time and manage all my service through Contemporary.

Clyde Waite

Averill House Vineyard needed a Truck and the Ram was awesome, the guys were great and very friendly. Unfortunately for this lease we could not get any one to return our call or emails. See you in three years as we miss our RAM.

samantha heys

Wasn't impressed with the service I received. Went to look at new cars that I was interested in possibly purchasing in a few months and was pushed out the door. They weren't busy and didn't offer to show me anything. Also the sales associate didn't know what they had. Wasn't helpful and I suspect it was because I said I wasn't purchasing a new car for another few months. You would figure with it being a smaller dealership they would be more up for great service and the sale.

Joseph Foistner II

A+ Customer Service and Sales experience! Thank you for your dedicated and professional team. You made my purchase a true value-add experience.

Sandy Eaton

I was very excited back in July when I purchased my new Renegade. Clayton did the work to get the color I wanted from another dealership, and they delivered it to me at work and took my trade with them. He made everything very easy. Within a week I had an engine light on and had noticed a tear in my seat from where they cut the plastic off (again, that part was probably the other dealership, but it must not have been looked over before being brought to me). I fought for over a month to get the seat fixed and was told to "sit tight", but when Russ (I believe the GM) stepped in for the service manager (Nuno?) who is no longer there (Thank God!) he got that taken care of. BUT... the engine light, they told me was that the car needed to learn my style and needed updates. I didn't have time for them to do all the updates so they suggested I bring it back on Saturday and I would have a loaner. I get there Saturday, ready to drop it off, but they did not have a loaner. The service guy, Gary I believe was his name, sat on the phone looking like he was trying to get something done, but never gave me an update. It was about 10 minutes of him pushing buttons on his phone. So, I ended up sitting there for a while to finish the updates. Now, at 14,000 miles I had a tire/alignment issue. I thought there must be something wrong to have this issue already, as I've had the car for 10 months. I thought maybe this could be covered with my warranty, which it isn't (warranty is for 12,000 miles). I get a bill for $94.21 for diagnosing the issue, but as I look at the bill it says $86.04. I turn the page for the breakdown and it shows a misc charge for $8.17. I question the charge and got an answer that it's a garage charge. I'm not sure what that meant... that's what I'm charged just to bring it in??? I'm not pleased with the service department needless to say.

Bill Driscoll

Jakub my salesmen ,was very knowledgeable and went above and beyond his scope of work.

Shannan Boutwell

I referred Sage to one of my colleagues and he follow through amazingly. She couldn't be happier. Great job

Peterborough Youth Lacrosse

Multiple service dept issues, mult. vehicles. Very poor communication and execution. We have bought vehicles from them too with an ok but not great experience. Cannot recommend this dealership at this time.

taylor cook

Max did an AWESOME job when I came in to buy my Jeep!!! I would rate them 6 stars if I could!! I highly recommend!

Daniel Loll

5 outta 5, sage made it happen, great customer service

John Webb

Cody Woods is the consummate professional. He went out of his way to assist me in helping me to learn about and then to locate the car I wanted. I would highly recommend him and Contemporary Automotive.

Stephen Fisher

Bought a new Willy’s Wrangler from Max Thorpe at Contemporary. He’s the guy you wanna see for sales. Quick easy and everything laid out in front of you. No hidden surprises and he knows more about the products they sell than any of the other dealers I went to,(6+ dealerships). If I had to buy another Jeep or any automobile Max and Contemporary have my business 100%

David Manseau

Super Dealership... I can't say enough about the people I met. From Carly early on to Brennan who is so laid back and nice, then Brian the sales manager who l did not have to fight with and finally Tyler in financing who went above and beyond to save me a lot of time with my paperwork, these guys were such a breeze to work with.

Tom Lacourse

Horrible service went to pick up my new vehicle and drop off my trade in and the sales guy hands me a check off sheet and tells me to do a walk around of the old car excuse me but I'm pretty sure that's your job... Also when taking delivery of the new vehicle NOBODY went through the vehicle with me I was on my own after done no hand shake or thank you . Will NEVER buy a vehicle from them and I will make sure all my friends and family know how horrible the service was....

turbo shelbys

Recall work done. Very fast and courteous.

springb329 .

By far the best car buying experience I've ever had. Low pressure sales, and easy to talk to staff. I knew what I wanted and they got it for me. I would recommend them to anyone.

Carter Brown

Absolutely the worst. I'd give them negative 5 stars if I could. Awful communication and NEVER on time. The service department is the worst I’ve ever dealt with. Sadly I have a warranty. These bozos won’t even respond to my appointment request...but keep sending recorded messages saying I’m due for service. STAY AWAY. STAY AWAY. NEVER CONTACT THEM PLEASE.

Mary Schrock

I brought my 2006 Chrysler Pacifica there once about a year and a half ago to get a second opinion on some rust. They have not stopped calling and emailing me to get my Chrysler in for a tune up. I have called in mulitiple times to be removed. And there's no unsubscribe link on the emails. So if you work here and you're reading this, I'm going to keep finding places to leave you 1 star reviews till you stop contacting me.

Samantha Boutwell

Sage was a great help anytime I called to set appointments for service on my car, little to no hold time on the phone and very attentive while talking with you.

White Lightining

Picked up my pre-owned 2015 Ram 2500 crew cab SLT today. Clayton, Keith and the whole sales staff could not of been more helpful and professional. I'm a "car guy" and hardcore MOPAR Man.It was great to see the staff at Contemporary show that same passion for there products.They asked me what I was looking to purchase and what options I "had to have" then searched the inventory and hit a home run. They never tried to over sell me or pressure me to spend more than I wanted to. I love this truck already and the friends and family who have seen it can't believe how clean and perfect it is.I see myself getting many years of faithful service from this truck. I genuinely look forward to doing business with Contemporary again in the future.

Honey Badger

I was a first time buyer, and Thomas Berube made it very easy and fun. He was very knowledgeable about all the cars. I ended up with an awesome deal on a 2010 Honda civic, and i couldn't be happier. This car was everything i was looking for. Great sounding stereo, great on gas, and handles perfect. Thomas made everything run smooth, and there was even a soda waiting on the desk for me. Two thumbs up to everyone at Contemporay Chrysler Dodge.

Daniel Genest

Brian and his sales staff are great to deal with.Great follow up on ordered vehicles.This dealership is state of the art and willing pull all stops to take care of thier customers.Thanks again,Dan

Becky Flynn

Called and made an appointment for a recall on my Jeep. They had the information needed for what parts were needed. I dropped my Jeep off before they opened on Saturday. 11:30 a.m. I receive a call stating that they could not complete the work as they did not have the hardware to install the hitch for the recall. REALLY??? I made the appointment over a week in advance. Horrible, Horrible, Horrible way to do business. Friendly???? I don't think that they know what that is................... I refuse to go back and have called Chrysler Corporate!!

isabelle bryan

Our family uses Contemporary Dodge for service, parts, and general maintenance of our cars. Our experience dealing with the Service Department could not be better. Every time we bring our cars for repair, the Service manager/staff takes the time to explain what the problem is and discuss the various options to fix it within our budget. If I'm unable to wait for service to take place, one of the staff members will drive me home and come back to pick me up when the car is ready. If you're looking for great service and personal care, Contemporary Dodge is the dealership for you. We have purchased several cars from them over the years and get the same attention when servicing our cars, regardless of where and when they were purchased.

Don Bradley

Great place great people. Service advisor was great.

Ernest Vocell

Good morning. This dealership is a good one. Been thinking of a new truck but keep changing my mind, ( with the prices) they have been very patient. They are looking today for the truck I want/need. Can't wait to see the new shop

Chris Loveday

Got a fantastic deal on a fantastic truck. The All New Ram is unbelievable and has a great lease program. Julio and Brian were a pleasure to work with and had a quick answer to any question I had. Leasing and paperwork was a breeze and I got a personal thank you for my business from the General Manager Russ. Overall a great experience, you should check them and the all new Ram out!