Reviews of AutoServ Kia of Tilton (Car Concessionaire)

Peggy Arend

Marty in service worked with me to get the best pricing and service for four new tires on my Nissan Frontier. Everything was above satisfactory in this experience.

mary charter

Our sales person was Daniel Irving. He was polite, kind and very professional. He made our buying experience enjoyable. Thank you Daniel!

Barbara Kimball

Not a fan of auto serve, over priced.

Laurie Dustin

This was by far the best car buying experience we have ever had. Michael T was wonderful, when I got there he had the car I wanted ready to test drive. He wasn't pushy,( the car I asked to test drive was a base model), he never once tried to upgrade us to a fancier model. I knew what I wanted, what I wanted to pay and he never made me feel bad for that. I will be asking for Mike T when we are ready for a new car again. I also have to say that the Auto serve for life program is a wonderful perk, free oil changes and state inspections for life, who does that? Great job Autoserv.

Eric Haley

Got a great deal on a used Hyundai.

Fred Padovan

Great dealership..... I got my 2018 Kia Niro LX from Autoserv Kia of Tilton they are great....Highly recommend them

joanne chartier

very happy every time we work with Mike Zack..Third car in two years + many more to come. Thank,s

Shirley Glines

Daniel Irving spent a considerable amount of time with me today--he was patient, helpful, and now I have a new car. I am extremely pleased with my experience with Auto Serv Kia in Tilton, NH.

Jane Horn

My husband and I were comfortable the moment we stepped into the dealership. No smarmy sales tactics, just the assurance that Kyle wanted to get us into the exact car we wanted. They didn't have our blue Sorento on the lot, but Ritchie went right to work locating one for us. (He didn't even blink when I told him that the interior color of the vehicle he had located wasn't right; he went right back to his computer and found us the exact right car.) They went all the way to Connecticut to get it for us, and they brought the cost down to our comfort range. When the deal was done, Ritchie threw in an add-on that hadn't been included in the price. Classy! Mike handled the final sale when the car arrived and was very patient giving us an orientation to the vehicle and the technology that was new to us. Finally, the financing officer, Gabby, was delightful. She walked us through a number of options and entertained us with an animated story about an ill-fated turkey that flew at her car. Thanks, everyone!

Deb Thompson

Michael went it of his way to ensure our car buying experience went very smoothly! Excellent service,and I will certainly do business with them again!

Nina Sargent

Mike Tierney made the car buying experience welcoming, non-intimidating and we are confident in recommending him to our friends and family.

Steve Palmer

Efficient, courteous staff and a great deal too! Great experience working with Michael Tierney- met all of our needs and helped us get a better rate than we imagined. Thank you for GREAT service!!

Brittany Jeanne

The customer service there was awesome! They were very insightful and answered any questions we had regarding the vechile. Also the team member I dealt with was truly honest! He wasn't just trying to make his bank account bigger! I would recommend them to friends and family. Thank you team Autoserv of Tilton! Love my new wheels!

Melissa Nelson

Mike as usual was an amazing help getting me into my 2017 Kia Seranto. Couldn't have asked for better customer service.

Lisa A

Mike was very helpful. This was the least stressful car buying experience I've ever had. He had so much done before I even arrived that all I had to do was pick a color. Thank you!

Kenz Marsh

We had the most amazing experience!! John Scannel is by far the best if you’re looking for a new vehicle! He helped us find the perfect car for us and our little daughter! His personality is just a bonus! Thank you for helping us with this amazing purchase I LOVE THIS CAR!!!!!

John Kehoe

It was an excellent experience. Jason and Tim were very helpful and knowledgeable, I feel that anyone who experience this dealership will be pleased with there help without being pressured.

joe gentile

Thanks Mike Z.

Anthony Linkkila

Mike Z is the best salesman I've ever worked with. When your looking for that one person who will go above and beyond to make customers not just happy but leave with a smile on your face , Mike is your man. He makes car buying easy and fun . 10 Stars ✨ for Mike

Cassie Tucker

Great sales team. Not pushy at all. Thanks Daniel and Tim!

Ryan Provost

Very good. Much better than grappone. 2nd car I've bought from auto serv. Love free oil changes for life. Thank you mike

Brenda Ashby

Mike was very willing to work with me so I could get pretty much what I was looking for. I will be back again in three yrs. I am trying to lease this time around if it works out for us we will be back. Thank you Mike

Tammy Thorpe

Easy experience. Mike Z. was awesome!

FuzzyBunnyCursing .

I just ended a lease previously done with Autoserve Tilton. I came in and got a new lease. The transition was easy, fast, and I found the team to be very pleasant. I believe I will now be a customer for life. When they say for life, they mean it.

nick bernier

This is my 3rd time working with autoserve and by far my best experience thanks to Mike Zacchio in the future I will not be going anywhere else

Dale Hollins

Great dealership.

Suzanne Fish

Thank you for making my purchase at Kia a good experience. Love the Sorrento and very happy with my purchase!

KAREN BAILEY

The car buying process can be so overwhelming, especially when you are forced to replace your recently-totaled car due to a deer coming out of no where & destroying it. I reached out to Michael Zaccheo, who sold me my previous (used) car that was my all-time my favorite. It was impressive to me that my salesman was still at the same car dealership years later. Michael took away a lot of my concerns and even went above & beyond with educating me on my choices by handing me a copy of the "Consumer Reports" on Which Brands Make the Best Cars. Ultimately the choice was mine, but he wanted me to have information from an outside source to help me get the best car for my situation. I'm not necessarily an easy customer either; I had a lot of questions, all of which were clearly answered. Another thing, Michael told me to take the car that I was considering buying home overnight to get a true feel for it. That I did, had the afternoon and evening to test drive it. A no-pressure, no nonsense atmosphere. I can understand why Michael Zaccheo has many repeat customers.

Tammy Fitzgerald

I had a very good experience with Autoserv kia of Tilton. I was in a difficult situation because of my husband passing away very unexpectedly. Mike Zach did every thing he could to get me back on track. I am forever grateful for everyone who made this happen for me. I now have a brand new reliable car to drive to work everyday. I am one HAPPY customer. Dan Irving also helped . He showed me car and was very knowledgeable about the Forte. Can't thank you enough!!

Larry Benanti

Although the procurement of a new Kia is a different experience from the build & buy process I am used to, the AutoServ Kia team of Tilton, NH worked very hard to successfully locate the vehicle that matched my requirements. I was also very happy with the "training" experience during pickup as the model I chose was loaded with new technologies. The end result was a great buying experience and I look forward to continued excellent maintenance service.

Charlotte Landow

We have just purchased a new Kia Sportage SX from Autoserv in Tilton, NH. Our salesman, Andrew G., was excellent. He knew the vehicle and treated us well before and after we purchased the car. He took the time to explain and make sure we understood all aspects of the car and even said to come back if we had any concerns. Thank you so much!

Dylan Johanson

Low ball offer on my trade, not upfront with pricing, and very pushy. One of the sales managers even tried telling me I couldn’t use my military rebate as cash down. Ended up going to a different kia dealership and had a much better experience. Overall very unimpressed and wouldn’t recommend.

Ron Shorter

Mike Zaccheo was awesome he made purchasing this great new Kia a quick and easy decision love love this car and our salesman

Jean Carbonneau

Draw your conclusion... Three years ago, Autoserv told me that my car had a leaky power steering line. I declined to get it fixed, got a second opinion from another mechanic and there was no leak whatsoever. Three years later, the power steering fluid level never dropped and the power steering mechanism is fine!!! This week, Autoserv told me that my rear brakes needed to be replaced (They said that the brake pads were down to 3mm thick)… They were unaware that the rear brakes had been replaced less than a year ago. Again, I double checked with another mechanic and the brake pads are between 6mm and 8mm thick; perfectly fine for at least another year or more Stay away from that dealership, they will try to make you pay for unneeded repair.

April Grablewski

I came here a couple years ago trying to buy a car with horrible credit, they worked with me and got me into a vehicle,and did. Almost 2 years later I come back to see what my chances were for a trade in. And again they worked with me and made me feel great about how much better my credit had gotten.Got me in to an almost brand new vehicle that I LOVE!! So when I buy my next vehicle I'm going to buy Brand new and I Will Be coming here !!!! Thank Guys!!!

Louis Nyecki Sr

I can't believe this rating of 5 stars for this delearship, the service department does NOT deserve it. I get it, they tell you to give them 10's on thier survey but if you dont then they tell you your car can no longer be serviced there. IT HAPPENED TO ME . So in other words, if you don't get good service or if its unsatisfactory and you tell them so on the survey mutiple times, you cant go back. Yup, new 2015, close to 20 years doing business wwith them, all three of my children have bought cars there and this is how they treat you. I tried giving the service department a word of praise once when the Kia dealership was still over in Laconia or Belmont and Mr Gaudet (the owner) negected to give this wonderful crew the praise in the letter tthey deserved so I hand delivered the letter myself to the service department. Many folks I know have had bad experiences with AUTOSERV TILTON but wont speak up on the surveys because they fear actions from the dealership....it's ashame!! Like I said, they don't deserve the 5 star rating, period.

Thomas Bruno

Michael Zaccheo was fantastic. I will definitely recommend him to friends and family. I don't know what else to say - he did his job. I also give high marks to your parts department. However, the you woman, Kate or Katie, from your finance / extended warranty department was a blood mark on your Autoserve's customer service. My wife and I are both teachers and Katie introduced herself as a former elementary teacher. Her introduction was both superficial and was perceived as unsincere. She began her patter almost immediately ( a speech I am sure she told too often and she came across as nothing but adolescent) pushing for an 1800 dollar price point for an extended warranty our new car. When questioned about the steep price point her teacher facad turned stoic like she was playing a sick game of "how much money can I take these people for". If I do purchase from autoserve and or recommend people to purchase I will tell them to get financing from their bank. I don't know how a company rewards a person like Katie but it seems obvious you are promoting a behavior of sales that is - well harsh and snarky. On one positive note the girl who abruptly replaced her and the PSU student working with State Farm were very good. Perhaps Katie should shadow those two. Just to be clear - i met with Katie for a. Very short time and this was her impression on me. If she reads this and feels that I gave an unreasonable response - and gives a flip comment then that would be the time for her to self reflect. My hope is that Katie does work with others and if at the least practices expressions of wanting to help others verses taking their money.

Julie McComb

Andrew did an amazing job selling me my new Optima. Go see him!

Jason Korolenko

Perfect. No muss, no fuss.

David Parker

Excellent dealership - good service, no pressure and searched for what we wanted!

Heidi Martin

Loved it here, got me out of a car I really didn't like and into a car I always wanted!!!

Alicia James-Aldus

Amazing service! My family and I went in , and came out with a new car. Our sales consultant Daniel Irving, he was a great help, very honest, and reasonable. I would recommend him to anyone. The whole staff in the dealership was very friendly and supportive. I bought my first car, and I am proud that I bought it at the AutoServ Kia of Tilton.

Greg Lemay

Adrew always awesome at Kia dealership

Scott Fullam

I was only here with a salesman from a sister dealership to test drive a car on this dealership's lot. Staff here were very helpful and what I saw of their interactions with their customers was very encouraging. I would stop in if I were looking for a Kia. I did end up purchasing the car at the other AutoServ dealership. I had a very positive experience with AutoServ.

Kyla Smith

This was my first time buying a car from a dealership, and Daniel was amazing. I brought my mom and he talked to us both equally, and made it really personal, he was very straight forward with me and answered any questions I had. I would definitely recommend going to him if you're looking to buy, I got a nice brand new car, with limited credit history.

Joseph Miller

Best experience, they did the impossible with a worst case scenario. Thank you, awesome car. Mike Zaacheo great guy.

J Straus

My wife and I had a very pleasant experience at AutoServ Kia of Tilton. Working with Tyler, Michael and the rest of the team was very pleasant. Not once did we feel pressured or out of place. With 2 kids in tow (and one on the way) we felt extremely comfortable and welcome by ALL employees. While remaining very professional, the staff were all down-to-Earth, easy to speak with, and above all honest. We were able to get exactly what we needed at the price we needed it for and we wouldn’t hesitate to recommend or return to this dealership. Shop and buy with confidence!