Reviews of AutoFair Honda (Car Concessionaire)

Diane Hernandez

Always happy with Autofair Honda!! Sales and services. Professional friendly fun and good prices!

Zach Setmire

Harrison and the AutoFair team did a fantastic job taking care of me! They were able to put together a great deal for trading in our old vehicle and getting us into exactly the new vehicle we wanted. I want to thank them for a wonderful car buying experience!

Bernie Bussiere

Everything went very smoothly. The only minor confusion on my part was when picking up the car. Wasn't sure whether to go the front desk or directly to my service person who was at his desk across the receiving bays. But everyone was very friendly.

Kira Zannoni

Paul V. is a good guy. He was friendly and kind. Didn’t talk down to me or try to sell me anything I didn’t need. He was quick and efficient. Best service I’ve had so far coming to AutoFair Honda.

Alex Edney

Jeff Redlinger was a great help and made my purchase a fun and easy one.

Craig Roy

So happy with my experience! Had a warranty issue that was right outside of what is typically covered, but they went to bat for me and really came through for me. I couldn’t be happier!

Charles Mazza

Lorenzo Vargas is a great kid. I enjoyed speaking with him. I enjoyed the experience and I usually hate buying cars. Thank you Lorenzo!

Jacqueline Drapeau

This was my second car purchased at autofair, my first was in 2013... I had an amazing experience 6 years ago and I am glad I went back. Dan was amazing to work with, he helped me pick the right car for me, and worked to get me a price within my budget. Matt from finance was personable and made the financial aspect of buying a car much less painful than it has been in the past. I would highly recommend this group to my friends and family, or anyone looking for a positive and memorable car buying experience.

Satish(సతీష్ ) Dasari

I went for Oil change & State inspection and dealer failed the inspection because of Exhaust leakage, they insisted to replace the Exhaust flex pipe and for parts and labor $1000. I went to local Auto care for second opinion and they said it’s just a gasket change and bold are missing and they did for $180 including their labor and parts cost (Gasket & 3 Nuts). The dealer was just pushing to replace entire thing that's not required. I request dealer to serve the customer that required and instead of insisting the things that are not required and also provide the full details in summary for the cost. I totally disappointed with dealer.

Kenna Dempsey

The staff was very prompt, professional, also had great attitudes! Shout out to Alexandra Guillemette for putting up with my constant emails etc etc haha Thank you and I very much appreciate your help. I’d refer AutoFair Honda in Manchester to everyone!

Marcolena Di Leo

Really, they deserve a 10 star review!! Literally could not have gone any better! I was very nervous about going in, being it was my first time buying a car. Rich and Autumn were so helpful, kind, knowledgeable, funny, and most importantly respectful. They stayed within my budget and went above and beyond to accommodate any of my questions and needs. Even my finance guy there was so incredibly knowledgeable and took the time to explain everything to me and shared a few laughs with him too, which I greatly appreciated. The whole experience made my recent car troubles disappear and see a light at the end of the tunnel. I would highly recommend anyone to go to AutoFair Honda, they truly value their customers and their happiness!

Jennifer L. Bouchard

Very please with our sales guy, Keith Rodriguez, he actually listened to us and did not waste our time or his showing us cars that we were not interested in, nor could to afford. He was patient and attentive throughout the entire process. I would HIGHLY recommend visiting AutoFair Honda and Asking for Keith!

Cadaver Lather

Isaac helped me get the car I wanted and was very patient threw the entire process. It took a good amount of time and had to stay two hours past closing and I got to dive home in a new car. Very happy

Ed Lombardi

Nelson is great to work with. Advised me of new tire options. Scheduled work to be done that was very efficient.

Maya Snyder

Friendly, knowledgeable, PATIENT assistance purchasing a new vehicle late in the day. My third time at this dealership, and I will be back.

Brenda Hersey

Excellent service! I wanted my interior cleaned and they said I’d need to leave it. But he checked anyway and they said they’d try. He came to let me know the status, so I wouldn't be sitting too long and they offered to shuttle us somewhere, if needed. Honestly, I love Autofair Honda. Been a customer since 2014 - three new cars. Best buying experience, best service, friendly. And yesterday’s experience was no exception.

melissa kelley

Service from Brett was TERRIBLE I have never been treated so poorly. Will not go back or recommend this dealership. Complained about customer service They didn’t not seem to care. 2 cars purchased here. Never again. Would also like to add that they wanted me to pay for a broken blinker arm at almost 300.00. When I showed the manager he pretty much shrugged his shoulders without checking warranty’s. The service tech Nadia went above and beyond by offering to look into it for me. She called me the next day and said it would be covered. Great work Nadia. Thank you for your kindness. I also call Richard st jean twice with no reply back. Second car purchases here and will be my last. The owner replies to all that bad reviews with what looks like a copy and paste telling me to call the same guy who doesn’t return phone calls. Awful.

SherryAnn Williams

Our salesperson was Keith Rodriguez. He was very helpful and patient. I was uncertain as to what vehicle I wanted to buy and Keith just kept pulling them out for me to drive. I finally decided on a car and the process afterwards took a little longer get than we anticipated (not Keith’s fault) just the process of purchasing a new car, paperwork. Will definitely recommend Keith to family and friends.

Samantha Maldonado

I worked with Esmeralda, and she was wonderful! I had my husband, in-laws, and 9 month old son with me. She made the process easy and painless and was patient even even my son spilled water everywhere. I would definitely recommend Honda Manchester to others.

Joelle Creamer

This was my first experience here, and everyone at AutoFair Honda was fantastic! They made sure I was taken care of through the entire process. Their product knowledge was super, and I left with a brand new car, knowing it would be taken care of for years to come.

Beauman Gamache

11/10 would recommend Randall and AutoFair Honda. Everything was right on time and very pleasant. Will be taking my other cars there for sure!

Tyler Ferrell

Keith and J.D. got me in and out within just a couple short hours. Got me into a sporty new civic at a cheaper price than my old lease, and I’m saving so much on gas. 10/10 would highly recommend swinging in while the summer deal is goin on!

Ted Graham

Welcoming, pleasant, efficient, timely staff. In and out expeditiously. The waiting area was also fine. Ted Graham June 5, 2019

Jennifer Fiato

Alex was extremely friendly and genuine. We did our own research before coming in and his advice about our situation and how to move forward to save money and have a reliable vehicle was spot on. Would definitely recommend him and go to him again. He made everything seemless and fun, which says a lot about a dealership!

Jon Bautista

Gil Martinez, the head of the finance department (I believe) is single-handedly the best person I have ever worked with in this type of transaction and business in the auto dealership industry. We had cancelled a trade-in and new lease with Honda after extensive strings being pulled for us. Despite this, he still continued to be professional and worked very hard on our situation to get everything back to normal. As a person and not just a department head trying to keep their numbers high, Gil is an outstanding person to work with and I would highly recommend. Props to Shawn Pabst as well, and Autofair and the rest of their team. We didn't even get a car, and had even wasted days of their time. We are just absolutely impressed.

Cheryl Nicum

Debbi Roy hands down best sales person there! quick, to the point and easy to work with. If your heading to Autofair Honda, make it a point to go when she is there - you will NOT be disappointed!

Tiffany Gonzalez

Great experience overall. Terry Bradford was an excellent and knowledgeable sales person, and made the dreaded car purchasing process very enjoyable. I am very happy with my new 2019 Kona, and I left the dealership with all my questions answered. Would definitely recommend visiting Terry for your next purchase!

Pam Langille

Sales person readily available, polite and helpful. Despite being a quick cash deal, we were ushered into the "finance office" where that person pitched a child like class on upgrading the vehicle warranty despite our decline several times, then proceeded to get another individual who also tried to pressure us into extending the warranty, which we refused. This nearly cost them the purchase.

Ken Greenspan

Great service from Andy, my service advisor when I had my Accord serviced yesterday. He was professional and polite, and a pleasure to work with. The details were clear, and he even offered to have the shuttle come pick me up at home to bring me to the shop to pick up my car. Although I don't bring my car in often, it's been a nice experience with AutoFair over the years...

Scott Price

Over this past weekend my wife and I with our twins visited AutoFair Honda and we couldn't be happier. The Sales manager Matt was courteous of our time and made the process super speedy. Our salesperson; Deb knew the PILOT inside and out and was tremendous. Then to finance I went and Shawn was awesome explaining the different options I had and made the finance process seamless..... I highly recommend AutoFair Honda and will continue to buy my cars there... I guess there tag line is true.... AutoFair Makes It Happen

angel lopez

We recently purchased a Honda Odyssey from AutoFair Honda. Our salesperson Dan was very knowledgeable and helpful with the vehicle we were interested in. The process went pretty quickly and in no time we were driving in our new car. Financial staff very helpful too. If your looking for a friendly helpful knowledgeable salespeople Dan is your man. Thanks we love our new vehicle.

Andrew Sweet

I went into Honda Manchester to trade in my 2014 Honda Civic, Harrison was a huge help in making sure I got exactly what I wanted in a brand new 2019 civic. He was helpful and considerate of my price range and did everything possible to make sure I was taken care of. I couldn’t suggest a better salesmen if your looking to get into a new car/used car. Amazing at his job and also very personable ! Keep on doing what you do!

Roland Roberge

John Otis, the service advisor, was very professional and personable. He answered all questions and looked up if my vehicle had any recalls. It did and he insured it was corrected during my visit. I was very satisfied with the service and with minimum time wait!

A Google User

Great customer service!! Friendly, fair, respectful. I highly recommend.

Daniel Cronin

Keith Rodriguez is an excellent salesman. He was very knowledgeable about the vehicle I was interested in purchasing, very professional, and had a pleasant demeanor. I plan to recommend him to friends and family.

Sarah DeCarteret

My experience at AutoFair Honda has been great. I leased a vehicle here in 2015 and had all of the maintenance and service for that SUV completed here. Every experience I had was professional, courteous, and convenient. I returned to AutoFair Honda to make a decision about what to do at lease end. The staff listened to my concerns and showed me multiple options to choose from. They were friendly, helpful, and patient while I weighed my options. They "thought outside the box" to help me purchase a vehicle that both meets my family's transportation needs and my budget. I am very pleased with my new SUV. I would recommend visiting AutoFair Honda to anyone who is in the market for a new or pre-owned vehicle!

Andrew Houle

Took my 2018 CR-V in for a update to take care of a dimming display. The service was done promptly and everyone was very nice. I've had other services done here and have always been satisfied with their ability to fix it right the first time.

Olivia Roemer

All of the people we worked with were very friendly and helpful. I loved that they weren’t pushy and stressful to work with like typical car salesmen. We had a great experience and I love my new Honda CVR! Waiting for the financial part was definitely slow, but it is a slow process regardless of where you go.

Christina Love

I purchased a new car from Bob Black at AutoFair Honda over the weekend. He was incredibly knowledgeable and polite. He was able to accommodate me and everything I wanted in a vehicle. He also helped me get a great price on my car. All of the employees there were friendly and management made a point to come over and speak with me throughout the process to make sure I was happy. Go to Autofair!

Manuel Lebrón

Exelent. This person is great. I recomend this Person to everyone. 100% exelent think you for everything and god bless you.

Charles Novak

Liam was helpful, awesome, and professional. It’s nice having my brakes back.

Ben Johnson

Car shopping at AutoFair Honda was great. I worked with Debbie R., who was helpful, professional, and courteous. Want a dealership experience that's actually enjoyable and won't leave you dreading entering the showroom? Definitely give this place a try.

JC Russell

I have to say when getting my car serviced at AutoFair Honda they always make it a pleasurable experience and having Randall there to greet me and take care of my needs. Thank you Autofair Honda!

Gary Brown

Was met immediately. Treated professionally. Work was completed before estimated time. Great work!!

Paul Hebert

Liam was professional and personally checked the detail work. He also advised me of additional service that my mileage was overdue for, and offered to shake my hand and wish me well. I appreciate that!

Justin Haug

Randall was an amazing in helping getting everything I needed done for my car done. I needed a good amount done and he was very kind and explained everything with detail. When more work was found needed to be done he got me a loaner car, free of charge, so I didn’t have to wait longer than expected. His service was quick and professional.

Jennifer Johns

The customer service is so good & they get you in and out of there quickly for the service department. The sales people aren’t pushy, and the atmosphere is good.

Porcia Powers

Mike did an awesome job helping me out! Got me into a pretty yet durable and reliable vehicle! Two thumbs up!

Kamal Hossain

Very good experience. Sales agent Sammy Khatib was wonderful and helped us to get a great deal. We bought a pilot Ex-l with financing. We were a bit disappointed with Honda’s own financing deal.

Nick Bajger

Harrison did a fantastic job and I am very happy with my vehicle

Janice Lachance

Love the service department at AutiFair HONDA. Andy kept me informed in regards to my car as what they were working on and when it’ll be ready . They offered me a loaner car free of charge . It was ready when promised . They did a great job ! I am very happy with the service .

Laney Silva

Went there to try and finance a car for the first time & the employees were AMAZING ! to say the least. I highly recommend going here, Keith was awesome and answered absolutely any questions we had and did everything he could to make sure we found the perfect car

Chris Hackenberg

My wife took our vehicle in due to the tire warning light being on. It turned out that the rear sensor needed to be replaced. The team was very helpful and made an effort to expedite service since my wife had our two year old with her. She was very happy with how everything went.

mike m

Hello all, I spent around forty-five minutes at Auto Fair Honda this past Monday. I brought my odyssey in for what I thought was a tire pressure sensor issue (air would come out but wouldn’t go back in). Spoke with Andy at customer care. Being a disabled, I parked outside, he promptly brought my van inside and prosesed me in. What I thought would be costly indevour end up with a savvy technician handling the issue with a valve stem replacement, something I couldn’t have handled on my own. My hat is of to this crew! Thanks for the prompt service!

Samantha Martinez

Stephen and John were awesome. I'm so glad out of all the people I got those two. Thank you guys so much

Kyrillos Eskander

Mike was awesome, honest, personable and offered me the appropriate guidance and advice in considering my buying/leasing options. He understand my price target and worked with me to get to that target before coming in to sign without any additional hidden fees. Will definitely keep my business here.

Tsai S

Extremely informative and helpful staff. They dont sugar coat anything. They keep it real

Cathy La Forge

Mike Miller was extremely helpful and kind. He went out of his way to listen to me, and moved the process along quickly so I didn’t have to wait for long periods. He picked up on the fact that I knew what I wanted and did not waste my time. When I got into the finance department, the gentleman there was also helpful and moved things along quickly to find me the best interest rate. Autofair Honda was selling cars steadily the night I was there and yet the dealership was equipped to multitask and handle the volume. I could not be happier with my experience and I love my new CRV

Brett Myers

Harrison was extremely helpful and professional in helping me get into my new car. He went the extra mile and made things so easy. He worked hard with my friend doing the legwork for me. I live almost 2 hours away and he had the deal all set up before we got there. I will most definitely be sending friends his way when they need to purchase a vehicle. Thank you, Harrison!

KhmerEmpire Forever

Best car purchasing experience we ever had Thank Autofair Honda staffs especially Dabbie R & Dere H made this purchase process easy

Sara Lachance

John McGuire, Susan Skiver, Shawn Pabst, Lorenzo and the whole team at Autofair were great! They made the entire car purchasing experience a breeze from start to finish. They made sure all of my questions and concerns were addressed. I highly recommend their services!

Shannon McGinley

My service advisor, Randall, as usual was fantastic. He’s so personable and knows my mojo getting me in and out with my needs met.

Lestari Watson

They help a lot for have a good deals ... Easy process. The wait little bit longer because it so busy. Other than that Awesome... Thank you AutoFair

Katherine Palladino

Way over priced. They tried to charge me way more than they needed to. I noticed on the list of charges they tried to charge twice for the oil change and a bunch of other stuff by calling it something different. I called them on it and they took it off. Once I questioned the bill it went down 400$. Imagine if I just paid it!?

Mary Perkins

Tim Roberts was the Service Advisor I dealt with. He was very professional and courteous. He advised me that the part for the recall might not be in and that I might need to make another visit. Knowing that ahead of time was good so that it wasn’t a surprise when it could not be done that day. He explained all the work that had been done clearly. A very nice gentleman.

Rebecca Packard

Auto Fair Honda is fantastic. Just had my inspection and oils change done. The staff was awesome, they were quick, and the waiting are was clean. It really makes all the difference when they treat you like a person and at Auto Fair Honda they always do!

David Caban

Good morning Keith Just wanted to take this opportunity to thank you for taking the time to make our purchase experience at Autofair Honda a pleasant one. For Diane and I, this will be our first Honda vehicle so starting off on a good foot was important to us. We appreciate your professionalism and patience as we worked through the purchase process. Best wishes

Haley Parker

Keith was great and and was really attentive to all of my concerns! I did not expect to walk out of there with a new car, but I am so happy I did!

Jenn Anderson

Absolutely wonderful experience working with Debbie! Would never work with anyone else. She made sure I saw every option and when I couldn’t afford there was no pushing, just another option that might work for me! Matt was a work horse in helping come up with a solution for my negative equity and ultimately got me an amazing car that I’m thrilled with! Highly recommend Autofair Honda!

Sasha Bezer

Was able to quickly schedule a recall appointment. Only took an hour to fix my airbag, everyone was pleasant, great experience overall!

Sandra LaRose

Jeff the salesman did a fabulous job explaining everything detail to detail regarding the vehicles I tested. When I finally settled for my 2017 Honda CR-V touring he again went over the car in complete detail was completely helpful, kind, and always had an answer for any questions. The only experience I did not like his how long the whole process takes 5 1/2 hours is a little much. The first two hours are selecting a car everything after that was the process applying just seems like a lot of time

Stephanie Pierce

Deb was amazing! She is knowledgeable, accommodating and patient. Zero pressure and she came to my home 3 days post purchase to help me get a handle on all the features on my new Pilot! Highly recommended and we are thrilled with our purchase and experience!

Rodney Martinez

I went in for service and the employee that took care of me was great! He made sure the parts I needed were covered under warranty and even gave me some of his workout routines, Great guy!

Mary Elizabeth Fairfield

Drove away feeling like I was the luckiest person to be alive that day. Fair prices, honest rates; a lot of good people all around.

Diane Chicoine

Lorenzo was extremely helpful in finding the right Honda for me. He was patient, understanding, gracious and explained the process. He made it possible to have the car ready for me in a few hours! I highly recommend Lorenzo to make your purchase.

mr Smith

Sue at autofair was a great help made sure I got the car I wanted and kept me up to date on its arrival very pleased with the customer service would buy from them again.

Maureen Hossfeld

I was proactively called regarding an airbag recall for my Honda pilot. The service staff exlained the importance of the visit and gave me several options for scheduling along with their hours of operations. I brought my car in at 8am. Someone immediately addressed me, took my name, verified why I was there, took my key, and explained that they would call when it was done. They also offered to give me a ride to work if needed, but my husband had already volunteered. It was the easiest and best car appointment that I have ever had!!! Thank you Maureen

Joan Alosso

I brought my 2018 Honda CRV in for its first oil change yesterday at Honda AutoFair. Tim was my service rep. He was very professional and friendly. He told me that it would take approximately 1 hour and 15 minutes. I was pleasantly surprised that after 45 minutes my car was ready. Tim also answered a couple of questions that I had.

Deborah Delworth

AutoFair Honda has an extremely good service department. The service associates are knowledgeable, friendly and prompt. They provide a wait-time and dollar estimate for the service and are surprisingly accurate. This is the second time I’ve dealt with Liam and he has been great on both visits. As for the technical service on the car... it was typical Honda service... i.e. excellent !!!

shawn wilson

The employee that helped me was great and knowledgeable. Thank u

Shannan Goff Welsh

They gave me a great deal on my new car and were very quick to make things right when I had a concern about paperwork. My husband has been a happy Autofair customer for at least a decade, now we both are!

omar colon

Awesome experience from the moment I got there! I had Lorenzo help me and honestly it was the best experience I’ve had with anyone at a dealership. No pressure whatsoever, listened to what I actually was looking for n a vehicle and made the process super easy! Any looking for a new car I definitely recommend Lorenzo!

jim furlong

Andrew is exceptional. He is trustworthy, inquisitive and someone I would refer others to meet with. His service was outstanding

Bevie Ketel

Ky Tang is the best! Bought my 1st car thru him 22 years ago & sought him out 22 years later hoping he hadn't retired! Got to appreciate a saleman who respects your time & intelligence! May you be there when I need my next vehicle! ; )

kris heikkila

Came in for the Takata recall. Easy enough. Added all my info as that car had never been in before. No problems, it why we bought the Ridgeline there 3 months ago. Good people.

Neal Burns

What an amazing car buying experience. We got there at 7:40 20 minutes before closing. They stayed with us until 11pm when we left with our new car. Harrison was our salesperson he fought hard to get us a great deal (Make sure you ask him about the red civic and weather tech mats) he was very patient with us and explained the cars features in great detail. Laz the sales manager was very good and helpful. And Wendy in the finance office took great care of us. If your looking for a car I highly recommend Autofair. Make sure you ask for Harrison.

Gil Flores

Excellent service. I’ve seen Randall for years and he’s my go to guy. He is an honest businessman and I wouldn’t go to anyone else.

ID

I bought my first car here and I couldn’t be happier! Keith was awesome and truly wanted to help me get into a nice car that I could actually afford. Rich helped out a lot as well! Everyone was very kind! These are not your average car salesmen, they want you to be truly happy with your purchase! I’ll never go anywhere else! Thanks so much! (ask for Keith!!!!!)

jeanette Karolides

No hassle, No BS... straight up negotiations! Fair trade in value and was able to get what I wanted for what I was willing to pay. Mike Miller was awesome to work with and Jeff the tech helped tremendously with showing me what the car can do... I’m actually going back for another in depth detailed lesson.

Karen Landvatter

I just took my odyssey in for its first oil change. They still saw me despite being a couple of minutes late and were still kind. I loved the online appointment scheduling and the ease of the whole experience. Randy took good care if me. I usually hate taking the car in to get the oil changed, but this was a great experience.

David Chadwick

Justin was efficient, friendly and took the time to discuss the maintenance work needed on the odyssey. When we returned later to pick up the vehicle the kids got balloons which completely made their day!

Karin Hensel

We loved our experience at AutoFair! Deb and Isaac helped my daughter find her just right first car. They both went above and beyond, and even delivered the car to our home. Amazing!

Kelsey Robillard

Bob was extremely helpful and really pleasant to work with. He answered all of my questions and helped me through the process of buying my first new car. Great service and I'm super happy with my experience.

Patti Larsen

I always have a good experience and great customer service!! They go above and beyond to help me out and that is greatly appreciated...I have had the pleasure of working with Brett several times.

Michael Saffell

Debbi was great to work with and got me just what I wanted!

patrick ondevilla

Brianna, Jeff, and Matt made my car leasing experience easy and efficient. They went the extra mile (literally!) to ensure that I was fully satisfied with my car lease. The deal I received was fair and most likely the best I could’ve gotten given my circumstances. Thanks again!

Janice Desmarais

This dealership has exceptional service. I have over 200k miles on my CR-V and I still use the service dept. They take expert care of my car and always treat me with respect and courtesy. They know my car and what it needs. They strive to make sure I understand what they are doing and give me the best price possible. I’ve never had a problem and the guys are good to me. Paul is my recent contact and Frank always takes care of me. I highly recommend this dealership service dept!

Jody Wood

Scott Duguay and I have been friends for many years so my review may have some bias; however, my observation was that Scott is very professional, connects well with the customer, takes the time to match the customer needs with an ideal vehicle. The overall atmosphere at the dealership was also very good and I plan to do more business in the future.

Daylan Landry

Outstanding customer service from the Salesman to the Finance Manager!! Pleasurable experience from start to finish. Salesman even called us the next day to see how my husband liked his new car after taking it on a golf trip!! Not only was the new Genesis G70 an awesome car but the the warranty and service features were an added PLUS. Five

Lewilyn Oben

I had a great experience in buying a car at Autofair. Keith and the rest of the team were so helpful in explaining the features of the car and gave us a great customer service. I highly recommended this place.

Shannon Roy

Bought my first car here and everyone was so kind and considerate of my budget. I had a great experience.

Andrea White

Lary was an amazing dealer! He did an amazing job helping us get into our 2016 pilot! He was very knowledgeable and kind. Everyone was just great! Thank you!

Donna Calvert

LIAM WAS THE SERVICE COORDINATOR AND SUD A GREAT JOB. HOWEVER, I DID HAVE A PROBLEM WITH PAYING FOR THE INSPECTION STICKER. I WAS UNDER THE IMPRESSION THAT THIS WAS THE LAST FREE ONE, BECAUSE WE PAID FOR THE PACKAGE WHEN WE BOUGHT THE CAR. I CALLED AND SPOKE WITH THE MANAGER, AND WAS TOLD HE WOULD RESEARCH AND GET BACK TO US. NO REFLECTION ON LIAM, HE WAS GREAT.

Craig Putnam

My experience has been exceptional from the moment of the first greeting to my most recent service visit.

Alyssa King

The service center gentleman that helped me was fantastic. I had a unique situation and he understood completely and made sure I was taken care of.

June Bardsley

I was taken right in to have my service done. I was kept informed in a timely manner. The best part was $39.99 full synthetic oil change and the ride back and for to work !

Jason Plourde

Through the years, I have been bringing our three cars (my wife’s, my daughter’s, and mine) to AutoFair Honda. Randall Werner has always been positive, professional, and extremely helpful when different decisions need to be made. At times, we as customers may be overwhelmed with issues related to our cars, but Randall has been very patient and someone I trust in helping me see the big picture. If anyone has a concern or doubt about maintenance or repairs for their vehicle, Randall is the person you should speak with.

Jake Rintoul

Worked with Alex at Autofair Honda on my purchase. She was a pleasure to work with, personable, friendly, and worked with me on the deal. No pushy sales woman here. Highly recommend seeing Alex for your next car purchase. Thanks Alex and the team at Autofair.

Neta Mao

Everett and Shawn were awesome. They did not push the sale like other dealers normally do, willing to work with you for the most fair deal. Got a good price for my car and left reassured that we were still going to be taken care of even after leaving the lot. Customer service was excellent.

John Larsen

This is the 4th used car that I have purchased at AutoFair Honda in Manchester. It has been a very good experience all 4 times. I narrow down my search online and then make an appointment to test drive the car. The staff has always been very professional and helpful. I'm sure we'll return again when we need another car.

Colin Fischer

Andrew was a great salesman. I highly recommend him!

Brian Hancock

Super friendly employee serviced my car in good time and answered my questions. As a customer from out of town I felt very welcome

Joseph Ristaino

Justin Shockley was great he greeted me when I arrived told me he would call me at 4:30pm with a status, he did. My car was ready that same day. Great customer service by Justin.

Vicky Iannazzo

Hi there I was very happy with our experience at your place and with our salesman he was very knowledgeable and respectful I'll continue to do business with you thank you

Mike Allen

I had the oil changed and the tires rotated on my 2009 Honda Civic. The cost was actually less than I've paid at the local oil change specialty shops using conventional oil and I got full synthetic oil at Autofair. My service advisor Naudia was very helpful and professional. She pointed out some things that the technician noticed when performing the service on my car but she was not pushy with her explanation. One improvement that could be made would be the printout of the results of the checks that they made on my car. The printout was in black and white and the references to the checks are referenced by color. This made it difficult to determine what actually checked out good or bad.

Nelle Smith

It was a wonderful experience, as always. I was out of there in less than an hour, and the associate that worked with me couldn’t have been nicer, or more helpful! So grateful I chose AUTOFAIR HONDA, to buy my new car!

Elizabeth De Santis

Jordan Reynolds is the BOMB!!! He is awesome and we are so happy with all the help he gave us choosing our 2019 Pilot!! He stayed with us from beginning to end making our purchase totally enjoyable!! He definitely rates more than 5 stars!!

Susan Nerney

Great experience from start to finish My sales consultant Sue did a fantastic job Highly recommend AutoFair Honda

karan patel

I rarely write reviews about my experiences but for this location I had too after the worst experience I ever had. Hopefully Honda Is reading this well. I m a Manchester NH resident since last 15 years and surprisingly I never bought a car at this location which is 10 mins drive from my house. So far I have bought 5 cars from Salem, nashua and Lawrence Ma since last 15 years for myself and my family. So here is what happened I went in and test drove a Honda car with a sales person names Susan, first of all she is not even educative with features of the car. negotiation wasn't encouraged at all and I get it they are in the business to make money, but hey I m spending my money to buy a car so hence I m here to save the money. So I took off next day to Peters Honda Nashua, and they were awesome with customer service and worked with me with numbers, but I couldn't finalize the deal as I didn't have a trade in car available with me at that time. So I told Honda in nashua that I will be back in couple of days. So then later that night I got an automated message from Manchester auto fair Honda for checking the status of my interest and I replied with my terrible experience at Auto fair Honda Manchester and I shared my price which I got from nashua. So next day Andy the General Sales Manager called me from Auto fair Manchester and asked me to stop my next day stating that he can give me better deal on Touring model instead of EX which I was originally looking at. So I stopped in next day and found out that out of the 2 touring models which they had in stock they sold one, so I waiting for the manager Andy to come out of his meeting and give an offer on the other touring available. Andy didn't even stepped out and address me and some other manager came in and LIED to me stating that other BRAND new car is in the service shop due to some issue so they cannot sell me that. At that point I just took off from that location and sat in my car in the parking lot and called one of the sales person at auto fair Honda Manchester and found out that car was available for sale and there was nothing wrong with the car. I felt like I was treated unfairly due my skin color. No wonder I never bought a car from here since last 15 years. I get it if they do not want to negotiate and don't want to sell their car as they are in the business no make money, but at least they should have the decency of coming forward and speak the truth, not just come up with a straight face Lie. Great job Andy and the Team for treating me unfair. I m sure this place will go downwards in the long term. And I shall make my personal agenda to tell my family, friends and Co-workers about my terrible experience I had this location. To the people buying or already bought the cars from Auto Fair Honda Manchester : This dealer might be located close to your house but please make sure you give another try to other Honda Dealer which are less than 30 mins drive from this. location such as Peters Honda in nashua or Rockingham Honda Salem. So finally I did get my car for 3500$ from Nashua (Infact they also have lifetime Transmission warranty) compared to Auto Fair Honda in Manchester, so stay away from this fake faced, racist staff and LIER's of AUTO FAIR HONDA.

Carol & Robert Beach

Jason, of AutoFair Honda came to our assistance in helping us with an emergency situation with our vehicle. Jason is very caring, helpful, dependable and someone you can count on. He made our day! Thank you Jason and AutoFair Honda!

John Markey

My car was serviced today and the service advisor ( Joshua ) was courteous and friendly, very helpful, provided an accurate estimate and delivered the car ahead of the promised time. I have had my auto serviced here for years and am pleased with the quality and value of the work done. I can recommend this dealership for service based upon my personal and favorable experiences.

Carissa Coy

Mike was extremely helpful in helping me buy my first car. He did what he could to help me find my perfect vehicle

Feride Saribas

My dealer was Micheal Miller who is a wonderful human being. He is always so kind and friendly, he always has his hands on top of things. Thank you all very much for your help!

Nick Lussier

Purchased a new Accord yesterday. Very smooth and quick process. Very easy to deal with Jeff Shatney is the best!!

Lisa Tarsook

Kerry was amazing! She was professional and friendly and got me into the exact car I wanted. Thank you Kerry for making my car buying experience easy.

Ashley Dibenedetto

Amazing experience at Autofair Honda! I worked with Kerry & Mike and they made everything as easy as possible! Thank you for making the car buying experience as pain free as possible!

Kaylin Ossing

Wonderful experience. I had concerns about my tires and air filter and they answered them honestly without trying to upsell. Very happy. Will be back for future oil changes.

Molly Mae

Very disappointing customer care. I called to see if they had a specific car that I have been looking everywhere for. The woman I spoke with said they had it, and even repeated the car make and model and trim back to me. I was very excited and exclaimed that it's been so hard to find that car, and that I would be driving over an hour and a half just to see the car. So I get there and it was no where to be found. They didn't have one on the lot at all! They couldn't even trade with another dealer because no one had it! I'm unsure if it was an intentional bait and switch or a misunderstanding, but it's very frustrating. They made no effort to try and gain me as a customer. I reached out to see if they could order one and she said "it will be 3 months". I then inquired about other makes that they did have and she didn't seem like she wanted to help me. Made absolutely no effort to have me come back in, even after I asked the prices of other models they had on the lot. They definitely lost a customer in me.. and all of my Honda loving family.

CT

Had great service in the past, but wouldn't recommend going here anymore. I dropped my car off for routine maintenance (oil change, tire rotation, fluid check, etc), and it was done pretty quickly. A few days later my battery died and I had AAA replace it, the roadside tech noticed that my transmission fluid cap was off and the fluid leaked everywhere and there was almost nothing left. I called up AutoFair immediately to schedule it to be fixed, since it must've been one of their Honda techs who forgot to put that cap back on since I hadn't had anyone work on it since. They were able to get me in quickly, but I had to wait over 2.5 hours and they said they provided a transmission flush for no cost for the mistake, like I was getting a deal or something. Luckily my battery died and we noticed this or I would've had to have a new transmission put in. Lesson learned, always check your car after it's been serviced, you would think simple stuff like this wouldn't happen at an overpriced dealership, but it clearly does. The advisors are friendly, not going to fault them, but really hope they have their techs double check their work in the future. Side note, they parked a car inches away from my driver side door, so I couldn't even get in my car when the work was complete, just another aggravation. Find a good local shop after your warranty is up, not worth bringing it to the dealerships.

Kristalyn Belding

Jeff and Jordan made getting into a brand new CR-V painless and so easy. They worked with me on price and never made me feel pressured. Jeff went over all the features and even paired my phone. It was a great experience overall. Thank you!

Jennifer Salisbury

The employee that helped me was good but I had an appointment at ten am to get 4 tires mounted and balanced which I brought with the car and a front end alignment this took almost three hours which is crazy if I knew nothing about cars I’m sure it would not have mattered but this whole process for both should have been 90 minutes tops the fact that I had an appointment not just walked in should have made a difference in getting my car in at my appointment time but clearly it did not I’m not sure if I will return there

Jennifer Proulx

The Service department at Honda is always a positive experience. They are knowledgeable and incredibly helpful when I bring my vehicle in. This time was no different. I would recommend them every time.

Barbara Glassman

We recently bought a 2017 Honda Civic Hatchback there and could not be more pleased with the sales team and the car. Jeff Shatney, Sal Khan and Tod Pennington made the whole experience a pleasure! Highly recommend! The maintenance has been equally pleasurable. At our second oil change yesterday, service rep Pete Reynolds helpfully took all the time needed to answer my questions. Count us as fans. In January 2018 on a visit for inspection, service advisor Liam Farley took all the time I needed to understand the fine points of adaptive cruise control. Much appreciated! We have continued to use AutoFair Honda for servicing the car. Naudia Iannuzzi was very helpful this week when we got the oil changed, the tires rotated, and a nail was found in a tire! Fortunately, it was small, so they plugged it at no charge. Very relieved!

dennisk905 .

First time using Auto Fair for service as I live on Seacoast. Lium was the Best,explained everything about what was covered. Lium estimate as what time is would be finished. I used Honda app to schedule my appointment worked great. Well worth ride I will be back

Shaun O'Leary

First time buyers at Autofair Honda. We had a simple pleasant experience with relatively little hassle. We did have to wait a bit here and there in the process but overall I would recommend buying at Autofair.

Joanne Roy

Can’t say enough about all those involved in helping drive home with my beautiful CRV!! Special thanks to our Salesman Andrew and Matt Plainte for their professionalism (and patience

Joe Boyle

Great buying experience with KR! We are enjoying our new Civic Sport.

Cindy Castine

Alexandra was so nice no pressure answered all our question. I got to ring the bell that special

John Hall

Sal and Mo worked with me to get the truck I wanted. I always end up at AutoFair to get the best deal and service. I highly recommend them if your in the market for a new or used car. John Hall Hudson NH.

Paola Rivera

I had such a great experience at this dealership! Better than great, phenomenal! Their sales men and women went above and beyond to help me find the perfect car for my needs. Esmeralda and Harrison did an absolutely incredible job with helping me figure out what I could afford, showing me different models, explaining all the cool new features of my car, and most importantly I never once felt pressured into purchasing my vehicle. If I could give them 10 stars I would! The finance man, Jim, also did an amazing job making sure that my payments fit into my lifestyle, especially with my student loan repayments kicking in soon. Thank you a million times over for all your help Auto Fair Honda Manchester!

Anthony Clancy

Great customer service. Accurate estimates for service. More than happy to try to save me money and not at all pushy about recommended services.

ChefG S

Got some great service from Andy yesterday when I brought my car in for a transmission check, oil change and state inspection. Since it was my only second time there upon getting my new car, he was very thorough in explaining about the service being done, billing and other preventive maintenance.... thanks for your help-

Laura LaValley

I had a great experience at Autofair. Rudy was great and the finance department worked incredibly hard to get my interest rate down...and as a result, my payment.

Ramon H

Had front pads and rotors done on my ‘13 civic. Service was cool and friendly. They had shuttle service to the mall. Made it real convenient for me and my 2 kids. Service was done in about an hour and a half. Pretty pleased with my experience.

Josselyn Jackman

Andrew P gave us the best car buying experience of our lives. He was extremely friendly, knowledgeable about every car we were interested in, patient while we asked questions and test drove multiple vehicles and most importantly honest and upfront about the car buying process. He got us into the car of our dreams and made it seem easy. We are so thankful to Andrew for making getting our new car enjoyable instead of the typical stressful car buying experience. Autofair Honda will be our go to dealership from now on!

Maria MacKay

Wow!! I have purchased and leased many cars in my lifetime and this was the, hands down, the best experience I have had. My salesperson, Debbi Roy, was exceptional through the entire process. I spoke with her on the phone and told her what I was looking for, my price range, and she came back within an hour with 3 options. I told her which one I wanted to see and when I came to the dealer at 4:00pm that day, the car was ready for me to drive. I decided that was the one for me and was home a couple of hours later with my new car. She took her time showing me all the high tech features and options and didn’t let me leave until all my questions were answered! Debbi Roy is not high pressure. Here is what she offers: Simplicity, Efficiency, Knowledge, Honesty. Loved everything about my experience and will be referring and returning in years to come.

Marie Mason

Brett was my angel! He kept in great communication with me and really advocated for me when the warranty company was being difficult. Give him employee of the year and a big fat raise, Honda!

Kristen Piekos

I’ve always dreamed of owning a red car. And today that dream came true. Sue made a promise to me that “next time, we’ll get you the red one”. And I can’t believe it happened! She is the only car sales person that I have returned to a second time. And she will be the only person I ever go to from now on. I couldn’t imagine going through this strenuous process with anyone else. She listened to me, she welcomed me back with open arms, and offered a shoulder to cry on when I suffered a great loss in my life. I truly believe she breaks the typical stereotype of car sales person, and turns it around into someone who generally cares about you and your dreams. She knew how much THIS car meant to me, and she helped make this possible. Look out world! Sue got me the best car ever and did it with a smile, a prayer, and a handshake.

Jeffrey Michael

This place is awesome. Andrew P helped us out, and he went way above and beyond.