Reviews of AutoFair Ford in Manchester (Car Concessionaire)

D M

We did our research on what vehicle we wanted. Bruce our salesperson was no pressure and not pushy at all, but was ready to answer any questions we did have. We went in to look at a specific vehicle and ended up buying the one right next to it. The finance person was very professional and helpful. Great experience. I will definitely return.

Dave C

The deal was not so smooth. Update: They screwed up the deal (wrote a zero % loan instead of a high interest loan) then hassled me for weeks to renegotiate. Lied that I "HAD to come in" to fix the problem. Told me my loan had "bounced back to them". None of that true. Ford credit processed the loan and I paid it.

John Jones

Jason L. in service is awesome!! He was in on his day off and got my truck fixed for me ASAP. He always takes great care of my service needs!!

Brian Myers

My salesperson Scott Vincent was horrible. I bought a beautiful mustang GT that I have been saving for and he ruined the experience for me. Scott was kind of rude and has a smart remark with every question or concern I brought up. I eventually asked for a different sales person. A manager came and started to work with me and then said I had to let Scott be my salesperson even though I requested to be helped by someone else. BERY BAD CUSTOMER SERVICE. AutoFair is too big for their own good and seem to not care about the individual customer. Go somewhere else if you can.

Kristie Capsalis

It was quick and painless experience. Very positive. This is the 4 th car we have bought from autofair and we will defintbe back for a 5th

Ryan Castles

AutoFair Ford in Manchester did a phenomenal job for me. The acquiesced to my needs and were empathetic to my situation. Shannon did a stellar job making sure I was taken care of and felt attended to. Even when there was an issue with the service completed, they took the car right back and made it right. Definitely coming back! Thank you for a job well done and special thanks to Shannon; you rock!

Tiffany Simard

Bought a 2018 Jeep Compass at Autofair Ford in Manchester. The day after I asked them to check my brakes, they said it was rust on the rotars and it would wear off. Took it to Bonneville to find out the warranty was up on June 30 ( bought July 11) also found out the rotars were warped and needed to be replaced! $450.00, bought an extended warranty which also didn’t cover it! Everyone passing the buck and not taking credit to the damage!!! Autofair should have replaced the rotars prior to selling the car! They had it on their lot for a month!! Will not buy a car from them again!!!!! Update: Spoke to Dan the general manager of Autofair Ford today and he was extremely helpful. After our conversation Dan made good on the repairs to my car. I also wanted to say our issue was never with the sales department at Autofair, they were all with the service department. Thank you so much Dan for all your help. I would be more than happy to work with you again.

Alex Dale

I want to take a moment and show some gratitude and appreciation for Anton and Rob. I had purchased a truck and the buying experience was great, unfortunately there ended up being an unforeseen issue with the vehicle. What would have been a negative experience ended up being a positive one. They went above and beyond, we are very pleased with our new truck. A sincere thank you.

Willie G

Service was excellent as always. Immediately took my vehicle and was done in a timely manner.

Gay Beers

I received excellent service at Ford Auto Fair in Manchester. Haque was my salesman and worked wonders to make the deal work for me. Leo in Service went above and beyond to take care of me with the problem I had with my car. They definitely earned a 5 star.

dennis zsolnay

Nice people clean impressed with looks of the place worth a stop

Kit Cornish

Danielle Bowles was very helpful in our car buying experience. Top notch company. Will shop here again and recommend others also.

Miguel Guzman

My experience was great, staff was professional & great customer Service, listened to what i wanted, very helpful, knowledgeable of the cars on the lot. would recommend m family and friends.........

Shawn Clark

Very happy with their service department. I was told it would be an hour wait for an oil change and a tire rotation since I had an appointment. It took a little over an hour, but it wasn't a problem.

Jack St. Hilaire

Scott Kling is very professional and hard to ensure you are purchasing a vehicle of your choice within your budget; which is why I requested him personally for my new vehicle. The other employees at AutoFair Ford were courteous and friendly as well. I did not feel pressured at any time in making my decision as to what vehicle to purchase. This is the fourth vehicle I've purchased from AutoFair Ford so I would like to add that the service department has always provided me excellent service; this was another reason I returned to AutoFair Ford.

Ronald Hayward

I changed my mind on the car I bought because it didn’t have a feature I really wanted. I brought it back and they exchanged it for one that had the feature I wanted. I had the car for 4 days, but that didn’t matter. It was a surprising experience for me to have a dealership do that. When I buy my next car, I will return to AutoFair of Manchester.

Sean Western

I called in to schedule a service appointment for a recall on my 2013 f-150 3.5L . I spoke with Hollie and told her I would like to come to have a recall performed. She said they couldn't do the recall on the 3.5L. I never even told her what recall it was. She kept repeating that they didn't have the software for it. I tried explaning that the recall i was calling about was the brake master cylinder replacement. I actually called back a second time just to make sure she understood it was the brake cylinder and not the most recent transmission downshift recall. She said she couldn't do it. Called ford of londonderry they actually listened to me and booked a service appt to fix this brake cylinder recall. I will be going back to ford of londonderry when the software is released for the transmission downshift later this year.

Jacob Knipstein

My experience was on Presidents’ Day 2019. Keith was a great salesman and car expert for the time I needed him. Really helped me out with financials and car questions. Too dealership in the area.

David Henry

This was a very positive experience for my wife and I. They worked very hard to make this deal happen. They had to step through some hoops but they made it happen. They were extremely friendly and helpful. We will definitely be buying from them again.

Joe Eidemiller

If you want to do business with the (atypical ) car dealership and fight to get the best price. Trade in and financing . Finally got the price they texted. Low end of average trade and initially they offered 8% for a score of 779 Settled for 4.7 Already refinancing and approved by credit union salesperson was great the people behind the curtain not so. Not recommended if you’re looking for. a straight forward deal. Be careful and good luck

A Google User

Scott and his team worked well together. They gave me a fair and honest price for my trade in and was able to provide me with a new truck at a great price. Fair, honest, and quick. Perfect transaction.

EmiIy Pattee

Drove an hour and a half to see a car after checking in the morning and then right as we got on road and somehow it sold in that time. The worst part was the lack of empathy about this, they didn't make any effort to try to help us look at something else.

Nicholas Pica

Scott was awesome! He made the entire experience effortless and was willing to work with me every step of the way. Very happy with my experience

Keren Pereyra

Great customer service. Phenomenal salesman!

Heather Hoefs

Jake, Charlie, Rob and the team who helped us were awesome! Jake was patient. I went in not expecting to buy a car, and this is my first Ford. Charlie worked hard to make it work for my budget. Rob was practical and explained all of my options in a clear, respectful manner! This is the most comfortable car I’ve ever been in. I couldn’t be happier and I wouldn’t have done it without these guys! Thank you!

Suntosh Patil

Been here a couple times for service on my f150. Each time my problems we're never properly addressed. I was also charged a diagnosis fee for finding what was wrong with my rear power window. The techs told me it was the window motor and would cost some ridiculous amount to repair. I go home and research the problem and ford knows very well that the switches fail a lot. I bought a switch from Amazon for 20 bucks and the window works again. Only took me 10 mins to fix, but they were trying to charge me 400 and some odd dollars to fix it. Makes me think what else they've diagnosed as something more expensive and still charged the customer. Additionally they were never able to reproduce a brake fault I would have every morning when the brakes are cold.

Andrew Stutzman

Great place,very helpful. Definitely be back.

Russell Powers

We shopped at Auto Fair Ford in Manchester for a new truck. We found one on the lot that had every option I was looking for. Our sales lady, Miss Carroll was very helpful throughout the buying process. She answered any questions we had. She made sure we was comfortable with the deal we finally got. I would highly recommend Auto Fair Ford if you are looking for a Ford product and ask for Miss Carroll for your sales person. I love my new Ford Ranger Lariat 4x4.

Andrew Patterson

Always great service at Auto Fair! Leo always fits me in when I need the Truck in for service, and Scott K takes the best care of me when I get ready for the new models!

Linda dos Santos

AutoFair was the first place that we started with... and I am so glad! Tim was our sales rep... he listened to our needs and requirements in a new car... as well as listened to my husband’s jokes and stories.. came up with a 2013 Ford Flex... I / we love it... there is plenty of room for the grandchildren... my walker... and I gained some of my independence back... because I can get in and out of the seats by myself... He showed my all the power features that would help ease the frustrations of my handicaps... over all. it was an AWESOME experience and we have been telling all our friends to go to AutoFair and ask for Tim

Kay Anderson

We had a great experience purchasing our new F150 from AutoFair. Tge process was easy and professional and we genuinely enjoyed our interaction from beginning to end

Trucinda Phillips

Wish these people would get back to me about my recall. I've called twice in 1 month

charles rassbach

Most diverse inventory around with knowledgable and patient sales team who are willing to track down the right vehicle. Negotiation and finance was straightforward and professional. Would recommend.

Nicholas Manolaros

Outstanding experience. After my trusty yet ancient Focus finally died, I gave these guys a try. Dan B in sales was terrific. Worked to get me into a previously owned Focus at my price point. No hard sell. More like a gentle push (sorry, Dan). Stayed in constant contact throughout the purchase process. Delivered beautifully detailed car to my house. Returned my rental car! New Focus came with a generous warranty. Drew in Finance hustled to get me a payment plan I could live with. Knowledgeable and personable. Very pleased.

David Standish

Walked in after being denied by two dealerships figured I’d try one more I had no expectations of getting anything do to my credit score and two days in a row of getting denied but I tried and the people made the third time a charm not only did they get me approved they got me approved for the vehicle I wanted a Lincoln Navigator I couldn’t believe it when Drew, Matt and Tate called saying they got a bank approval, it was two days later, after I walked out on the first day without a approval I kinda just figured it wasn’t happening but they worked on it for two days and got it done thank you AutoFair drew Matt and Tate for working so hard to get us threw!!!!! I recommend this place highly they work hard for you and if there’s a way they find it thanks again!!!!!

Dana Robertson

I found the buying experience at Autofair Ford outstanding. The sales staff were very helpful and knowledgeable on every aspect of the F150 series truck. Competitive price for a very capable vehicle.

Shirley Loomis

I came in with no intention of making a purchase that day, gave Scott nothing to work with and first try he put me in a vehicle that suited my needs. No walking the lot. No trying several different options. What’s the needed fit and find it. Drew and Dakota were organized, pleasant, efficient, and make what could have been a paperwork nightmare easily navigable. For someone with ZERO intention of purchasing that day I landed in the right place at the right time with the right people. Thanks!

Bettylou Spiewak

Very nice people, really try to please but wish mom could've gotten the vehicle she WANTED to buy. That said, this is the only dealer (out of about a half dozen that couldn't) that got it done! Thank you.

Samantha Day

I was very pleased with the service and how quickly they were able to get my car in and fixed. I was also happy that they actually took my concern seriously unlike another Ford dealership I went to and everyone I had to talk to was very helpful and friendly, even the sales person talked to, to figure out where I needed to go to drop my car off was very helpful even though I wasn't there to look at a car. It was a great experience, thank you for everyone's help.

Doug Boudreau

Great job, quickest time to buy a car. No pressure to upgrade from what I wanted to purchase.Great friendly people who will work with you to get the deal done.

Edgardo Torres

I had an amazing experience at Autofair Ford in Manchester n.h., my salesman Dave worked extremely hard to locate the vehicle that we wanted. He even called me to ask if I wanted to drive the brand new vehicle back home. I thought that was a nice touch to finalize the deal. I recommend all those guys down there including big Ben.

Demon Robert Ketchie

Friendly and knowledgeable parts person. Each time I have used this store they have had the parts in stock. Easy to get to right off the highway.

Beth Anne Reeder

Just turned in my mini-van after a 3 year lease. The ease of leasing and return was really easy. Great experience!

Glenn Blumberg

Other than them forgetting to put my inspection sticker on the Truck and me having to dive 50 min out and 50 min back to Portsmouth it was all good

isaiah proulx

Nice and friendly service. Got me into a car that suited my needs. Danielle was very friendly and helpful.

Lori Olsen

We went to Autofair to look for a used car for our son. We quickly found a car that we were interested, and from Tim the Sales rep to the financing dept. they worked quickly and efficiently to make the sale final on a Friday night so we could take the car home. The next day, we noticed a discrepancy in the listed price of the same vehicle on their website, and when we returned to them to discuss why we didn't get the lower purchase price, they quickly remedied the situation and honored the sale price that we had seen on the website, without question and with many apologies. We appreciate their honesty and willingness to work with us and make sure we were 100% satisfied with our purchase.

Robert Gill

My salesman, Bruce Baird was by far the best salesman I’ve ever worked with!! He didn’t stop until he was able to meet my criteria and because of that I was able to drive home in a new vehicle!! His explanation on everything from sales to service was extremely exceptional and I would recommend his services to any and all of my friends and family!! Thanks Bruce!!

Russ Beavis

Tough negotiators - I didn’t get quite what I was hoping (price-wise) but they were reasonable and professional. Although I would have liked to have saved a bit more, I’m very happy with the end result!

Barbara Fisher

Anton was our salesman. He was thorough and gave us time to think about the deal. He was not forceful at all, but very professional and informative. The closing was fairly quick and seamless. The deal was a fair, competitive deal.

Opie Jacques

I walked into Autofair Ford in Manchester, and was greeted by Scott. Super nice guy, asked what I was looking for, was extremely helpful and not pushy. I test drove two trucks I was interested in, and Scott worked some magic to get me into it. With not so great credit, these guys did great! Love my new ride!

Sophany

Trading in my car was such an easy process. Scott, Rob and Ben made it possible for me to leave with the car that I love. They truly go out of their way to make sure you are 100% satisfied with not only your vehicle, but with your entire experience. 10/10 would definitely come again.

Donna Bedner

We had a wonderful experience when we purchased our new truck. Chris was professional and knowledgeable, and friendly! All of the staff we interacted with were very professional. Great representatives for Ford.

Ann Bordeleau

I initially went in because my Ford Escape lease was ending this month and needed to have my car checked and see what my options would be. Tim Sewall greeted me with a smile and asked me questions to determine what my vehicle needs were before even looking at any options or numbers. This was a tremendous help and he made me laugh when I got a little emotional at needing to change up the energy from my current car. Before I knew it, I was test driving and buying a new Ecosport. It's perfect and has more features than my Escape, which was a very welcome surprise. Dave Keller in Finance did a great job finding the right options for me as well and got me a better deal purchasing the vehicle that leasing again. Overall, this has been such a wonderful experience and I am truly grateful for the amazing service and care. They made me feel like part of the family and that they truly cared about making sure I got what I needed while working with my financial parameters. I highly recommend going to see Tim Sewall if you're in the market for or just thinking about a new car.

Terry Sanford

Jeremy, Brian, and Fred (all in the parts department) always provide me with the best service available.

J Bouchard

Top Notch Service Department ! A+

Cari Dahood

There is no reason for a member of the service team to laugh at a customer and make them feel inferior. That was our experience. Jerome thought it was ok to do this to us today. If they would have written it up properly when I explained that the wiper blades were bad and we're going to scratch my windshield, maybe this wouldn't have happened. At the end of the day even if I signed a paper that was written up incorrectly..it doesn't give Jerome(a representative of Autofair) the right to laugh at me and make me feel like an idiot.

Jim Janke

Disappointed with the sales and service personal. We don't buy many cars, and we've had the last one for 11 years. My last 4 cars have been Lincolns, and we were looking to downsize, so we decided on a Lincoln MKX. The one in our price range with the options that we were looking for, in our area, was at AutoFair Ford in Manchester. We were amazed at the many gadgets and beauty of the MKX that AutoFair had. Just what we wanted. We asked to see a Carfax report 3 times before one was presented. After looking at the report we noticed that there was an accident. We were told that it was just a bumper replaced. I checked another agency about the accident and said it was a moderate as opposed to a mild accident. We negotiated and settled on a price. We brought the car home, after they said it was detailed, and started cleaning the car, it was not detailed by AutoFair. While cleaning the car I noticed deep gouges on the right front bumper, and called and told them about the gouges. Their reply was "if you don't like the car you can return it". What?? Where is the customer car and asking "what can we do to make you happy". I also bought floor mats that had" MKX " embossed in the mat and splash guards. While installing the splash guards I noticed a different manufactured tire on the right rear. Looking more closely it was a completely different size tire and rim. It was almost the same in style, but even the sales manager didn't notice it until I showed him. I'm not looking forward to something going wrong with this car and having to bring it back for their 3 year 125K mile warranty. I have more to say, but I'm running out of space. Disappointed with honesty and service.

Frank Eastman

Not so pleased with the purchase of this 2015 Ford Explorer from Autofair in July 2017 - based on this - looking at a Jeep Grand Cherokee as my next vehicle. However, my service advisor at AutoFair for the past two years has been Joe Reardon and he is an excellent and fantastic customer service rep. I'm extremely comfortable dealing with Joe and request him whenever I need service. Autofair is very fortunate to have an employee like Joe - trust me - based on 40 years working in the business world- you don't find too many good employees.

Maria Clough

Both my salesman and financing were fantastic. They both took the time to explain everything in detail. They went over options and made me feel comfortable. I will recommend them to my friends and family.

Susan Walden

Great experience. No hassle, no pressure, no rush. Thanks Gaius (our sales person) for helping us find our car.

Morgan Landry

Had a great car shopping experience .They listened to what budget we had what we wanted and helped us find a great car .Unfortunately we had to return the car due to insurance issues (other vehicle was fixable) and they made the return process super easy and smooth! !! Will return when ready to buy another car!!!!! The Landry's

Chris Riley

Recently had a very challenging service item that required extensive diagnostics and time. The service department, lead by Dan Wood, was very professional and accommodating. I was kept informed as to what steps were being taken throughout the process until the item was resolved to my full satisfaction. Special thank you to both Dan and Shannon for their exceptional customer service. AutoFair is lucky to have them on the team.

Mr. Hyuk-Man 송휵만

One of the sales people, Tim, helped me go through everything very smoothly. I originally went to check out a few cars and see what was available in my price range. I left with a new car. Very nice easy process.

Tom Richert

Very good experience with Scott Kling. I was at a few other dealers. Everyone thinks they know what I should want after I tell them. Scott listened to EVERYTHING I said and showed me what I wanted. Thanks!

Andrew Lachance

Been to this place several times and every time I come here I feel like I'm being ripped off... I just got a LOF and my car leaves with having a bad sensor broken which I did not have problem when I gave it to them. When asked about it service manager claimed they can't have cameras everywhere to watch their employees..so he wont do nothing about it. Done with this place.. go a hour North to Irwin ford their honest with great service! Ask for Ron he is a real service manager!

John Kelly

Excellent customer service, friendly environment and very professional!!! Would recommend this place to anyone!!!

Vix Cleaning Services

December 2017, after a long battle with other dealerships that lead nowhere, went to AutoFair Ford to be treated like I deserve to be treated. Got a great deal, took delivery on the spot, special thanks to my sales rep. Scott Vincent, the GM John Crowley for working closely with me, finance manager Drew Cyr made it very fun. Ever since then, I drive from Nashua to Manchester to have my truck service because other stores around me just do not have as good service!

Christine Hanagan

Awesome dealership!! Entire staff was respectful and enabled me to walk out with a new vehicle. Highly recommend them if you are looking for a car. Thanks to all of you. Christine Hanagan

Pete Bissonnette

Was not pressured into anything. Felt very relaxed through whole process. Megan was very knowledgable and respectful

Darryl Sangster

So after a bad experience with a mistake on my truck inspection, I had to go to another place to get inspected. After a few days Ford realized they failed me by mistake. Dave called me last night and offered a full refund for the inspection. I commend them on following up and making a bad experience better. So I have updated this review from (1) Star to (3).

Qiyong Chen

Very professional sales person, great experience purchasing my car over there and would definitely recommend to others.

Karen Lassiter

Professional courteous sales person. Makenzie was awesome!! Will definitely recommend AutoFair Ford of Manchester .

Karen Troon

I was looking for my post that I wrote and I can't find it. I looked on there website. I am not sure where to look?

Matthew Waters

During my experience at AutoFair Ford, I had the privilege of working with Dylan Guinard in the Sales Department. From the very start, Dylan was incredibly helpful, trustworthy, and professional. He went above and beyond to make sure my new vehicle purchase was enjoyable. Anyone who has bought a new vehicle understands that there is a certain level of stress that goes with it. Dylan took his time to explain everything, and provided me with all possible options. He was patient, and never once was pushy. Even after buying my new vehicle, he continued to reach out to make sure that I was satisfied with my purchase, and to remind me that he was there if I needed anything going forward. I feel that my experience with Dylan and AutoFair Ford is a reflection of their wonderful management. Matt Roy, a manager at AutoFair Ford, displays an incredible confidence in his sales team, and is immensely supportive of them and the customer in the process. Matt made me feel comfortable, and was equally helpful, trustworthy, and professional. I cannot say enough about how much I enjoyed my truck buying experience at AutoFair Ford in Manchester. Anyone who is looking to buy a new vehicle should absolutely begin their search there!

Jules Vaillancourt

great place to buy a truck! They treat you like family there! Chuck, Ben & Nick were all great to work with. I'll be returning in 3 years for my next truck. Thanks

Andrew Borges

Anton Marienko was a great sales associate he answered any question needed up front. He found exactly what I needed and got me a phenomenal deal. If you’re looking for an easy going non hassle sales associate he’s the guy to go to.

Marj Putnam

Tim was great! He got us in a newer model car in 1 day!

Tiffany McGrath

I got a great little car. They were really helpful and quick. Gaius was awesome and patient with me while I figured out what I wanted. Thank you!

Sandy Pomer

The folks at AutoFair were terrific! The worked with us to meet our budget and get us financing that was the best for us. We love our new Ford Escape and would recommend AutoFair to our friends and family. Sandy & Paul

Joe Hiro

Great Team. I recently purchased a car from the Autofair team (Dionne, Scott and Chuck). They did an outstanding job keeping me informed along the way and agreeing on a fair price. Visit AutoFair; prices are very good - customer service is even better.

Ray Huard

Great experience purchasing a new vehicle for my business. Easy online approval and great communication with the sales and financing department. Would highly recommend.

Diane Moodie

Very positive experience, they were very knowledgeable and helpful.

Jonathan Delude

Auto Fair Ford of Manchester is hands down the best dealership in Southern NH. No, bologna in and out. Don’t waste their time if you just think you want a vehicle, because these guys will make it happen for you the day you arrive! We couldn’t be happier with the service and process from the first sales person to the minute your sitting down to finalize the paperwork. We had special requests to have a top of the line bed liner and cover installed in our new truck and they had everything ready for us in no time! Needless to say I highly reccomend this branch and look forward to growing my business with more trucks in the future here!

James Malone

I have been fortunate to work with Shannon on my last 3 services. Shannon is attentive, able, and has a great attitude.

chuck Lennox

Just bought a 2018 F-150. It has the exact trim level I was looking for at a very competitive price. The sales person was personable and made the buying experience as good as it gets for purchasing a car, which is something that I have found to be an unpleasant way to spend my time in the past.

Bob Cat

This place helped my lady a lot. Brittany Jerome Joe all polite helpful and on top of their job. I would recommend to anyone buying a car at autofair. They still take care of you even 2 years down the road...id give 10 stars but 5 is all that's available. Thank you.

Donna Schnyer

My son and I had a fantastic experience! This was my son's first time dealing with a dealership. I had told him in all my experiences with dealerships in my past with is belated dad (which were many), I can not say enough on how they treated us... No pressure and worked within our needs ;). Very Impressed!!

Ben Gray

Terrible experience here. Was given the wrong year and information about the vehicle I purchased. Was told it would get 30 miles per gallon. And when I brought it home and drove it on the highway. I got 16 mpg. Called to see if maybe something was wrong with the vehicle and they blew me off. Then asked for a 5 year loan and they put it a 6 year to lower the cost to try and sell me on the extended warranty. Not impressed at all. I will never buy there again. Update:. I'm glad to see you feel free to give that information after it's been 30 days. Since I have called multiple times and no one ever mentioned that. Until it's been past the 30 days.

Nat Jenne

They made buying a used Ford Transit an easy and enjoyable experience.

Carol & Robert Beach

We had an emergency situation with our vehicle. I believe his name was Dan and he took care of our situation along with Jason of AutoFair Honda in Manchester. Thank you Dan and Jason of AutoFair of the Ford and Honda dealerships. Not only did you help us, you made our day. Thank You

Keith rousseau

Buying a good car is always difficult but Gaius made it easy!Thank You

Rocky Hyndman

Bruce Baird was very "Awesome" and caring as well as patient with my whole journey through trying to purchase a truck, he was always there when i had questions and concerns, i hope whom ever gets a car or truck gets as lucky as i was, all i can say is thank you Bruce, and i will send good reviews to all searching for that rite car or truck and to ask for Bruce

Kristen Sampaio

This is my family's third purchase from Autofair. My first purchase was a Ford Escape, I traded it for a newer Ford Escape. A salesman named Tim worked to get me into another for a reasonable price and he did, I'm very happy. A friend of my husband needed a car and he helped her purchase a Ford Escape literally 24 hours later, and she's very happy. If going to buy a car here ask for Tim he is great!

Mike F

Autofair provided me with a very competitive offer on my used truck and worked with me to build the exact truck I needed from Ford. I couldn’t ask for more.

Steven LaFond

I have to say that my experience with Rob, who sold me my car was flawless. The crew at Autofair are knowledgeable and pretty fair-minded. I was in good hands. I've got some paperwork I'm still waiting on to be mailed after two weeks. It may still be on its way, but it's the little follow-up I was hoping for. All in all, I love this dealership.

wendell Ellsworth

Salesman Galus did an excellent job, Spent a large amount of time with me on my new truck purchase. He really knew the trucks at Auto Fair Ford had a vast amount of knowledge.

Jeffrey Fillion

I left Auto-Fair Ford with my second F-150. The F150XLT is a step up from my first. I didn`t need a new truck, so the folks at Auto-Fair had to sharpen there pencils to make the deal.What impressed me the most, was that they never at any time acted in anyway less then professional and respectful. I was never pressured to make a deal i didn`t want. They listened to my demands, and counter-offered to try to come to a final agreement. David Kelley was very attenitive to me throughout the process. I feel like we devloped a relationship that will surely give him my business in the future. Dakota was also great to work with. "Five stars for sure". You don't have to believe me, find out for yourself.Even if you don't purchase a vehicle, i don't think you will be disappointed. Jeff Fillion

Chris McAlevey

Gaius was very helpful and attentive to my needs for my truck he found a truck with all the options I wanted in the color I wanted. He is truly an asset to his team.

D Bo

Danielle and Dion made my car buying experience superb. They were able to find the perfect vehicle to fit with my life style. I love my F150!!! Thank you both and thank you AutoFair for making it happen.

Don Richardson

This dealership made my experience so smooth and professional. They did not haggle over price and we were able to strike a deal quickly so that I could get this all done and drive away in my new truck. Special Thanks to Tim Sewall for being a super easy guy to do business with. As well, the sales manager and all the staff made us feel very comfortable with AutoFair Ford.

michael gregoire

Purchased 2 cars here over the past 3 years and i can't say i have any complaints about either car or the sales people. Very friendly and they break it down simply for the consumer.

Angela Greenwood

Great deal! Works very hard to get the price and terms we needed.

James Overman

Came into AutoFair Ford on the recommendation of my neighbor. Asked to see Dave K. Did the standard 'What are you looking for / how many $$$ do you have'. In short order Dave was able to find a few candidates in the yard to look at. Nothing really matched. Off site storage was the next step. Ended up in finding a new F-150 that ticked all the boxes. Came back the next day with Mrs. O. Asked for and we believe that we received a fair deal with little stress on anyone's behalf. Didn't expect to drive out with a new truck. But that is what we did. This current version of AutoFair Ford is a vast improvement from the AutoFair in 2002. Thanks to all involved.

mmichaels26 .

Update: After my initial trip to the dealership to fix my problem from below, I had to come back, because there was a problem from the repair that they did. They fixed my problem, but also refunded me the difference in what I paid for the repair and what I was originally quoted on the phone before the repair. From what I understand, I was not supposed to have received that lower quote originally, but I am happy that they honored it in the end. Original: Was quoted a price over the phone, and when I arrived the price had jumped by almost 3 times what I was quoted. Due to the issues with my car I was unable to bring my vehicle anywhere else so I was locked into their service and prices. I was very upset about this, and felt cheated.

Norman Zimmermann

Good place and friendly staff

Charles Driscoll

My overall Experience was very poor with Autofair Ford in Manchester and I don't suggest doing business with them! As a first time car buyer I was hoping for a better experience but it left a bad taste in my mouth once it was all over. The management did not care about its customers, ONLY what it would take to make a sale. Once they made the sale, they no longer cared about their customer service. I was having issues with our agreement and the terms of fixing some physical issues with the car and the management team blew me off multiple times and basically ignored me until I finally just came and picked up the truck. To make matters worse they forced me into an express checkout process due to a time restraint that I had which I told them about before going through the buying process and they even forgot to put mats in my car! I hope not all Ford dealerships are like this or I wont be buying another....

Jonathan Lord

These guys were great to deal with. I would definitely buy my next vehicle from them. This was best buying experience I have had from a dealership.

JessieRae McLaren

Anton was our salesman... I'm actually lost for words to be able to describe the lengths he went to, to put us in a vehicle that met every single one of our needs! A++ service.

bob Last

Do not...I repeat...do not buy from here!!!!! Here's my experience: I signed for a car for 14000 with a 5% interest rate...I drove the car home that day... Knowing my credit wasnt the best an "sales agent calls me and explains that he couldn't get me the rate and I would need to come back in to resign my paperwork. At the resigning the paperwork stated I was financing 19500 dollars. I question the amount and was told that the car is still 14,000 but the amount WITH interest would amount to 19500 I agreed and signed. Forward 2 years later and talking to my accountant about my loan and she informs me that I paid 19500 for my car. These people lie to make a sale. There not out to help you in any way but to make the sale...they will lie, steal, and take advantage of anyone that walks in there!!!! Do not I repeat DO NOT BUY HERE!!!!!!!!!!

Robert Durant

We had our bumps along the way, but my wife and I are very happy in the end. I would especially like to commend our salesman, Steve Eurieck. Steve went the extra mile to get us a missing part. We will definitely consider AutoFair Ford for our next purchase.

Judy Allain

I would highly recommend purchasing your next vehicle here, sales department personnel are very professional and awesome in helping fit you to your next vehicle.

Desiree Mills

If I could give this place a zero star I would. I got the run around for a week with without any Communication from anybody there to the point where I called and spoke to a manager and they still didn’t give me any information about it That’s with putting $1000 down and showing up a few times. Dealing with multiple people. Finally they got there head out of there butts and we went there and they changed the vehicle we put the down deposit on. Then it took a few more days to even get a check back from them because they said they never put a request in for one like I asked days before.

jen bowles

I had an appointment with Danielle and I couldn't have had a better experience. She had the cars I was looking for ready to go when I arrived making the process so much quicker! I was in an out before afternoon with a morning appointment. I am soo happy with my purchase and she was very knowledgeable about the cars. No pushy salesman gig either. I felt super comfortable. If you plan on buying or just looking for the future I HIGHLY recommend you see her!

mustafa acioglu

I send it my review didn't put in here i guess boss has it. I want you to watch out sale manager they're running the business. They charged me over $2000 book value sale manager keep me busy saying if you have good credit you pay less and bank rate important too i said okay finally result came you have good credit i was so happy he started giving me paper to sing i trust him and i ask him what is value of car he said same i asked what happened book value. I can't give you that i said i don't want it he said you sing it it's yours. Before signing anything make sure you got that what you ask I'm not visiting anymore this dealers ripping of everybody good luck

Dereck Wentzell

Bruce the sales associate I worked with was very helpful and knowledgeable about the car. Would probably buy another car there

Rick Rogers

Do you need a Ford or Ford supplies? Well then, this place actually has pretty good service and is decently accommodating while purchasing a new vehicle. A non-unpleasant car buying experience, which says a lot really.

Jacey's mom

Great experience! Best car buying experience ever. Mr. Haque was our salesman. He is super nice and knowledgeable. I got my payment where I wanted it including extra warranties and GAP insurance. I highly recommend!

Jonathan Boullion

Had a chance to work and build a rapport with Chuck who really turned my situation around. Very pleasant to deal with. I'll be back for service on my new truck.