Reviews of AutoFair Automotive Group (Car Concessionaire)

Kevin Willey

Great cars and prices. Staff really personable. Service dept open 7 days a week

J Narducci

Had to have my brakes serviced I was able to get on their calendar on my time constraints. Thank you.

Linda Debreceni

Lead me to believe that I was financed. Even let me take the car for 2 days. I fell in love with it. So mad/sad

yazan Haymour

Nice cars and fair prices for what you get.

Lindsey Paglieroni

Unbelievably service

Jodi Kaskiewicz

Fast, nice, easy, warranty work

Z P

Clean nice people long wait for an oil appointment.

Elaine Fillion

Happy with what I got. Salesman, Kevin friendly and helpful

Debra Mailloux

Good

lindsay compagna

Always great business

dennis zsolnay

Got my Honda there always been nice to me

Linda Provencal

Me and my husband weren't happy with them on March. 10th.we got a call from them they wanted to buy our car back from us and they didn't want to help us at all.not very happy with them at all.

Jean Labrie

Replaced a wheel stud

Michael Edwards

Overpriced like most dealerships. Not really honest in getting me a good deal

William Marquis

Won't say

Mark Provencal

Pushy salespeople

Tim Wolfe

Great Folks to deal with

Alan Lane

Scott was very helpful!

Marc Gendron

Good experience.

Carl Leissler

Dakota was awesome!!

Eric Ford

Is a bit daunting to navigate..no signs to point to exit. Especially if you haven't been there before. Also...if you do get list in the stupid maze..there are salesman handy to laugh at you..point fingers. The good point ...Brittany the lady I delt with treated me like a family member. She's young..only been there 2 months , she's very personable. Stay Away from sales..go see Brittany. She's awesome!!!

Traci Plante

Helpful staff

Alex Gould

Great place

Erika Q Stokes

I've had mixed experiences with AutoFair over the past twenty years, and I'm in a good mood, so that tips the scales to four stars. I bought my first real pickup truck, a 1999 F-150, there new in '98 or '99. I loved it, and the experience was a good one, so two years later I bought a 2002 that I loved so much I drove it until 2017, when I bought a third. In the intervening years, my family purchased multiple vehicles from AutoFair, and had several opportunities to experience their service departments for standard service, repairs, etc. My experience with the Ford department, in sales and service, has mostly been good, but they failed to apply a major corporate discount (that they made a big production about) to my young daughter-in-law's first new car purchase in 2018, and she didn't realize it until weeks later when it was too late to do anything. The Kia finance guy a few years ago literally told one of my sons he hoped his new car broke down when he declined the extended warranty after they made him come back because they screwed up the paperwork. I was so furious that if I didn't despise Best Ford in Nashua so much, I never would have gone back to AutoFair at all. The Ford department rescued the relationship with a positive interaction. So, still four stars after all, but just barely, and mostly because I'm not a fan of car dealerships in general, so I'm trying to keep that in mind and be fair.

Trucinda Phillips

Fixed an extra recall problem with my car even though I didnt know I needed it.

Deneau Robert

Auto fair made it happen

Jennifer McCray

Bought my car that day. Young man named Eric went above and beyond to make sure my experience went smoothly. Not a lot of high pressure sales tactics and the price for my vehicle was awesome. I'm in love with my car. I would definitely recommend going there!

Tippy

Best around, accept no substutes!

Aaron Franklin

They suck cant help people with bad credit gimick

Demon Robert Ketchie

Purchased parts for my truck. Called dealership, got a knowledgeable parts person, they help part for me until next day when I picked it up. Friendly staff, good parts selection.

Vince Inchierca

depends on their mood the best or the worst dealership

Christina Chenette

Would never buy a car from them

max glenwell

Salesmen rock

Keith Clark

Great people

Jenna Daley

If you are in the market for a new car, go see Vladimir at Hyundai Autofair.

chris oriley

Horrible service horrible customer service never returns calls

Zandy Dezonie

I have been working with a service advisor named Chris. Chris has been extremely helpful, professional, actively communicates where things stand with the repair to my vehicle. He has taken the time to explain exactly what was wrong with my vehicle in terms that I understand. He quickly got me into a rental vehicle when the repair ended up being more than a quick day repair. Chris has taken the time to ensure that my vehicle is 100% perfect before returning it to me. He has completely explained my service warranty, how much time is left on the warranty and provided maintenance suggestions. Chris has provided exceptional, quality customer service and has exceeded my expectations. He has been fully invested in helping to rectify my vehicles issue. He is a great representation of the Manchester Autofair service team. THANK YOU Chris for all your help!

Heather Hanley

I swear I have had more recalls then imaginable on my Hyundai Sonata 2.0 Turbo. and the two things that are wrong with my car I've had heard many other people having the same issues and they have yet to recall the two things that are wrong,.

George Bryant

Great group of dealers, all willing to work with you and get the deal done.

David DuCharme

Got my oil change. In and out quickly. Service guys and gals are the best in the business.

Ron Hamel

Another "FAIR" deal done for another vehicle.

Ralph DiPinto

Autofair of Haverhill Ma and Manchester NH should not be allowed to be in business. I tried to do a lease buyout and got the run around. I will never give them any business and will pass my poor experience with them around.around

Chris Pagliuca

Matt gelinas"professor hyundai" is the best salesman I have had the pleasure of dealing with. Period He isnthe reason I keep going back. And if he were to go to a different dealer I would follow him

Melissa Page

Will NEVER return. Still dealing with purchase 2 weeks later.

Kristine St.Arneault

No problem

Paul Camfield

3 visits to make a warranty repair. Hopefully they fixed it this time.

Richard Barber

The service individuals are great service. I setup appt. online. Works great

Alex Paulino

Overpriced and nitpicky service, pushy salespeople, and overall disappointing. I never leave AutoFair Ford feeling happy with my decision to go there.

Kristin McIntire

Great service, in all ways.

Cecile May Chute

Ford, DOSE NOT stand by their product or honor their warranty!

Armand Hebert

Had to pick up parts. Parts counter staff was polite and friendly. Was out within 5 min.

Doug Johnson

Caring

David Weaver

Terry seems alright

Colby DuPont

Professional staff fully invested in employees and community. Best establishment in NE.

John Woodhull

Went to test drive the new Hyundai palisade. The car was great and the test drive was fine. Afterwards, however, the salesman tried every sleazy trick he could to get a sale before I left. Extremely aggressive high pressure tactics, even after I made it clear I was not able to make a purchase that day. I may well be buying a palisade in the near future, but I will never purchase any vehicle from Autofair.

Jared Saunders

I worked with Tyler. He was super helpful and nice. My family has been working with Autofair Hyundai for more than a decade. They have always treated us right.

Susan Hayes

Oil change

Larry Anzalone

Very knowledgeable, quick service, like a family business, care about there customers

Peter Johnson

Supposed to get $4000 over value of trade. Untrue.

Al Lafreniere Jr

Helpful and friendly

Doug Coombs

Scheduled online, got in and out quickly. Good job.

Cole Mock

Autofair Ford in Manchester. Purchased brand new car, worst experience of my life, I have never felt more slighted. Could not advise more against going here. Have been misinformed, lied to, yelled at and bribed all by managers. Do yourself a favor and do not put yourself through this experience. Has 3500 miles purchased with 8 miles brand new had scratch length of the bumper off the lot, faulty headlight that took 2 appointments and a fight to fix. Never got paper work to register, another appointment to inspect they kept not doing it previous appointments. Has a LOUD rattle in the shop for a week get the car back with 14 miles to empty the rattle twice as loud, a plastic piece missing, and a tear in the headrest. Have made the hour trip down there more times over this brand new car because of employees and management not caring than I can count. As well as a rental car for over 2 weeks.

Matt Daoust

Ford parts dept is great, and the employees are knowledgeable

Jordin Rivera

Great friendly service and kid friendly

Michael Jacobsen

Very thorough, friendly staff. Nice conversation with a sales rep whole we were waiting.

mary lemay

Good got a new

Norman Zimmermann

good place but sales people ,pushy...

Khaled Haque

Good place to buy and service a vehicle

Larry Spencer James Mitchell

Just went there to get some Key Fobs programmed. I was pleasantly surprised when they price was lower once they were done than their estimate... no dealership does that... I looked around their show room while I was waiting.. I had a salesman answer a few questions, and was very nice. I didn't feel like bate... I'd definitely go back here when I get ready to get another car

Statam Boisvert

They typically have what I needed in stock. A wee over priced but if your in a bind and need a part asap...odds are they'll have it!

Tom Riley

Great service center

Cynthia Haugen

Will NEVER but another car ANYWHERE else....have recommended to all my friends and family

Rick Rogers

I've bought two cars new from these guys, and it wasn't a terrible experience. Which is to say it was far better than I expected it to be.