Reviews of AutoNation USA Henderson (Car Concessionaire)

380 N Gibson Rd, Henderson, NV 89014, United States

Average Rating:

DESCRIPTION

We have the information of people like you who buy the products and services of AutoNation USA Henderson (Car Concessionaire) in Nevada area.

Nowadays the firm receives a score of 4.3 stars over 5 and this rating is based on 266 reviews.

As you can read, it has an average rating is quite positive, and it's based on a very large number of scores, so we can think that the score is very accurate. If people have bothered to leave their feddback when they are happy with the service, is that it works.

You know that we don't usually bother to put scores when they are correct and we usually do it only if we have had a problem or incidence...

This Car Concessionaire belongs to the category of Used car dealer.

Where is AutoNation USA Henderson?

REVIEWS OF AutoNation USA Henderson IN Nevada

debra myers

Amazing experience, staff was brilliant especially melissa would definitely go back .

Ivan M

Just got my car serviced with Caleb for my first complimentary oil change. He took care of me and made some great recommendations for car care and at a price I couldn’t be happier with. He made sure I was taken of. Definitely treat you well months after you buy a car which not every dealership does.

John Ewing

Hi, just finished my purchase of a Toyota Tundra truck. Great experience with Alhondra and her team. We kept in contact and all of my questions were answered. I might not have liked the answer, but they were very honest with me :) We will look to Alhondra for our next purchased. Thank you again, John

Jasmine Smith

I always come to this location for my cars maintainence because they are quick and friendly. The manager caleb is exceptional, making sure I’m comfortable and getting the best price for my services.

denise stewart

Made the car buying process easy with the no haggling policy

Gidon Larrach

I bought 2 vehicles from AutoNation USA Henderson location and all I can say is... WOW ! From the moment you step foot in the building, you are met with the best customer service you have ever been a part of. Their sales reps will approach you right away and assist you with anything you need. My sales rep, Carlo, was amazing and truly cares about what he does and will go above and beyond to help you get what you want out of your vehicle. Very professional, kind and will bend over backwards to help you. But it’s not just the sales reps, their managers are awesome as well. Amanda and Brett are extremely helpful and will check in on your car buying experience and assist you with your final details as if they were purchasing the vehicle themselves. All I can say is AutoNation is definitely a dealership I will continue to go to for all my vehicle purchases and needs. I did experience a slight difficulty with the service department, but overall the staff will workout around any issue to make sure you leave with a smile on your face. And at the end of the day my vehicle was taken care of. So I’ll still rate my experience 5 stars. I just hope that the service department (specifically techs) is improved upon when it comes to customer interaction. All in all, Thank you AutoNation ! And thank you Carlo !

Christopher Dumont

Super easy process very professional team

Gabrielle Krueger

Had a wonderful experience from beginning to end. No pressure from anyone and Irene Calvillo was so nice. Just a great experience overall and we couldn’t be happier. Thank you for making my son’s dream come true.

Darryl Brown

I have purchased two cars from AutoNation Henderson and the experience has been exceptional, the staff was very friendly and helpful, especially Patrick Wright, this gentleman, expressed to me that he would find me the truck I was looking for, I must say that he did do what he said, he always had me in the loop when, he got a vehicle that might be interested in. AutoNation staff processed my loan in a very efficient and timely manner and i was very pleased. Thank you very much AutoNation. Darryl Brown, I would like to thank Autonation for their continued exceptional service for my cars and the politeness they showed me, treated me as family, Dave the manager is an extraordinary person, always helpful and has an open-door to everyone. Five star dealership, thank you very much for your great service.

Katherin Mueller

Jose and Julie were so helpful throughout the entire process. This was my first big purchase and they made sure i was never feeling confused and made sure all my questions were answered.

James Duran

The best staff ever, awesome experience overall! I found what I was looking for using USAA’s car buying service through TrueCar. As I went down the list, the other dealerships didn’t share the CarFax until you get there ... and I’m coming from a place in the high desert where it takes 2hrs to get anywhere. So you can imagine how frustrating it is to finally get to these places just to find out that there was structural damage or some other thing wrong with the vehicle. Long story short, I had already been to a couple dealers before arriving to the AutoNation USA in Henderson, NV. I already knew what to expect because they were up front about the dealership fee and the CarFax was available online. So I didn’t mind making the 4.5hr trip to see them. My Sales Rep, Irene, stayed in contact with me the whole way through, and was always available when I had questions. She calmly explained the process up front, and was ready with the test drive and appraisal as soon as I got there. I was relieved to not have to haggle for pricing and wasn’t surprised by any hidden costs. They even gave me the best offer for my trade-in! Their sales floor is immaculate with great air conditioning, a lounging area for the adults to relax and a separate area for the kids to play. Plenty of free coffee and cold water on hand, and friendly staff that check on you and ask if you need anything. Once they finished writing up the paperwork which was within the first hour after arriving, they even threw in a fresh detail cleaning and a free full tank of gas. Irene even went the extra mile by presenting me my new car with a huge pink bow... nice touch! I have to say, this was the best dealership experience I’ve ever had. Kudos to the Henderson AutoNation team, keep up the great work!

Ben Smith

Didn't have a good customer experience when first arrived, but it did end well. Did an oil change, tire rotation, and exterior wash which are part of the service contract, but also had them do an interior cleaning. The interior cleaning is quite pricey, so something I can't see doing very often. Overall I am satisfied, but they did miss an area between the passenger seat and center console where I could easily see a penny, piece of gum (un-chewed) and some other little stuff. They said they couldn't get in that area without removing the seat. I am planning to vacuum that area with my home vacuum narrow extension cleaning tool, which I believe will reach it. Other than that the car looks wonderful!

LaSondra Hamilton

I love this location because the custservice is always outstanding. They are honest, fair and provide you with options that fit your budget. I've never had a bad experience at AutoNation USA Henderson and I only come come here for maintenance and repairs on my car. If you haven't yet, try them out.

Marianne Serone

Troy was there to help us look for cars that were in our price range. He had great suggestions and made car buying process very easy. I would recommend and have already my family and friends to AutoNation.

bertha hurtado

Mark Grusenmeyer, was very very kind and helpful!!! He made us feel WELCOME!!! He helped us look for a great SUV FOR OUR FAMILY, I’m going to exchange it for a bigger suv and I called him for his help again because I loved his customer service, it was a nooo pressure experience! Would definitely recommend him!

Bruce McBride

Took my car in there the other day to have them check for leaks. They didn't find any and suggested I bring it back in a couple weeks to check it again. Everyone there treated me real well especially Shaylea. I plan on taking my car back real soon .

Rich Schlegel

This was one of the best car buying experiences ever! Everyone we encountered here were so nice. Aleeyah (spelled correctly) was knowledgeable and very friendly. It was so easy. They bought our old truck at a very fair price. I also think we got our new (to us) Chevy truck at a good price. We also got 2 years of services. NO PRESSURE at all. Thank you Autonation.

Joe Tate Sr

Had them do a mount, balance, and alignment on new wheels for my '05 mustang. I'm writing this review while I wait for them to finish. First, the facility is professional and well kept. It's what you want from a show quality service center. Second, customer service has been great. Scheduling to service I've had nothing but a good experience. Andrew helped me with exact requests and got everything I asked for and met unexpected upgrades while being able to communicate with service bay and they got the work done in a short time frame. I expect the services will all be up to par (hand tools only, no impact tools is a $10 up charge per tire). If not I'll edit at a future time with the issue. As of now, I strongly recommend them for any service they offer. Great customer service.

Fred Zapata

I was very impressed with the service and knowledge that I received from Carlo Inosantoc. I will be sending more people your way for sure. Thank you for such a great experience!!!!

Gabriela De Leon

I am really happy with my experience at AutoNation, Mark was awesome! He was never pushy, and gave us space and was really helpful and knowledgeable (which unfortunately was not the case at other dealerships I visited, I felt pressured and intimidated) . I really enjoyed the atmosphere at AutoNation. It was my first time buying a new car at a dealership and I am happy I stopped by. Mark was attentive, and followed up with us via text. When I text him that I was on my way to see the car (I visited friday night, and test drove the car of my dreams, then went back with my husband on Saturday) He brought the car up to the shaded area so the car wouldnt be so hot when we got there. I really appreciated that. I highly recommend AutoNation, I am in love with my new car.

Joshua Jones

Melissa, John and Jose were awesome!! I will certainly recommend Autonation and return for future purchases.

William Brinkmeyer

Awesome experience very friendly staff and not pushy the easiest experience I have had buying a car thank you

Robert Passer-Lemaster [Knudson MS]

Excellent service, very friendly and flexible despite a few hiccups. Fair deal for the car and I loved that there was no negotiation. Rebecca was extremely helpful and made the experience quite enjoyable. Haven't gone in yet for complimentary oil change, so hopefully that experience is just as good.

Julie Figlio

They cashed a good faith down payment before having a signed deal. Came to the dealership a few days later to sign paperwork and they changed the terms without any prior notification. Quick to cash my check but a complete hassle to give my money back. Carlo is a great guy. It’s the dealership ethics I take issue with.

Vanessa Santos

Great experience, proficient, fast and friendly service and very professional team. I would recommend autonation USA to all my friends and family.

David Davies

The woman that helped me in service department was friendly and knowledgeable.

Jessica Dominguez

So this was my first car buying experience. I enrolled my friend to go with me and help to ensure it was as stress free of a process as it could be. Well little did I know I would meet two people who were nothing short of being absolutely amazing. They we're fair, reasonable and just amazing people to work with. They are an amazing team. If anyone goes to this dealership I recommend the only people you work with are Mark G and Melissa C. Thank you guys so much for everything and love you guys.

Rachel G

Great experience! Jose in sales was very helpful and no pressure. The service team went above and beyond. Thanks Caleb, Edgar and Shaylea! I will definitely come here again for my next auto purchase.

adrian LoCal

Purchased and transferred a Shelby gt500 from another state, and the car was delivered as described. Thanks to my sales person,Jenelle, for informing me about the vehicle! She was very sweet, professional and understanding. I would definitely recommend her to anybody whos looking into purchasing a vehicle from Autonation Henderson. I was offered and purchased Gap insurance and warranty from John the finance manager for a reasonable price and with no pressure. Car buying is pretty stressful at times, but Jenelle and John knew what i wanted, and made my experience in buying a used car a lot easier. Thank you Jenelle, John and Autonation Henderson! Autonation>Carmax

john l

Sold autonation my vehicle. Super easy transaction. Super nice to deal with.

Tera C

They were very accommodating, Melissa and the rest of the team were very nice!

Guillermo Salazar

Janelle and every one else really took care of us. Highly recommend !

Jeff Murphy

Great purchase experience. Mark G was comfortable to work with and did not pressure. Highly recommend! - Colleen

Spook Spook

After a deal was made and I rejected it because lack of money down because of situation circumstance decided to walk away with out buying a car. I get a call from the manager. He said he would try to make deal work and would he would call me back.. never got a call back from him. I call back a different manager and then he said he call me back and he never did. Then few days pass I see my credit alerts getting hit and no communication from dealer or manager I call back and get told my offer was good and they ain't going to help me. I asked for them to stop getting my hopes up and to quit calling me because of further aggravating me because they can't help me.

Paz G

I had received an ad in my emails for an oil change. So I had called them up and scheduled an appointment for the next day. I came in for my appointment and was greeted by Chris Jackson, he quickly answered any questions I had and was very knowledgeable and helpful. He even helped me with a quote for trade in value on my vehicle. I was told it would be about 45 minutes for my oil change and they were done earlier than expected. Was quite happy I came here to do business and will most likely come here again.

Josue Arriaza

Sales Rep was really nice and really willing to help with everything. Overall experience with the company was horrible. I had an appointment and when I arrived the car wasn’t ready for a test drive. I had to wait about an hour for servicing. I waited around for a long to get all the paperwork together. Through that process there were so many intrusive questions even when I wasn’t financing through them. After the paperwork was done I was told to go find my sales representative for the keys, as if I knew my way around the building or where her hang out spot is. It was not an easy process, I was there about 4-5hrs all together. Apparently there was a piece of the deal that was overlooked on their part and the harassing phone calls started to flood my phone. I needed to come back in but I was going to do it at my earliest convenience, which was not an option they wanted to entertain. I don’t think I will be doing buisness with them ever again.

Maria Mazur

Took an extra hour longer cuz the computers had been sent to some type of sale, they missed a signature had to come back again the next day, touch screen on radio ended up not working has to be replaced.they didn't have me change my insurance over to the vehicle or set up my payments automatically. Also think by interest is way too high considering how high my credit score is. I don't think I would actually use autonation again.

Kris garcia

Just got my new to me truck from here. The process is simple and the price was fair. I didnt get a smoking deal and they didnt take me through the wringer. But what set them apart was Chuck. Amazing customer service!!! He texted me though his first day off to get me all my paper work, and came in on his 2ed day off just to make sure I was taken care of. If you go, ask for him, hes the reason for the 5 star review. Also I dont remember the finance guys name but super easy going, non pushy, and saved me some $$. Will reccomend people here in the future!

Dave Hoover

This place is amazing. I know not everyone is always gonna be happy, but I sure am. I had Jenelle as my sales rep. She went above and beyond to acquire my dream car. I had expressed interest in a Dodge Challenger RT, she went to the Sahara store where it was located, only to find out it sold while she was on her way there. I was really bummed. I then found one in the Tempe AZ store that was even better than the first... a 2012 SRT8 392! She and the staff made all the arrangements to have the car delivered to Henderson. I went to buy it and ran into all kinds of problems. All of which were my own. She was so patient with me, worked with me for nearly three weeks to make my dream a reality. Matt, Brent, Darren, and especially Jenelle... Thank you Thank you Thank you! You guys are all amazing!

Aqua Marine

They are rude, customer service is awful, and will lie to your face about your warranty and your vehicle. DO NOT purchase a vehicle from them you are better off going to CarMax or purchasing one brand new. They have been the worst dealers I have EVER dealt with. They also treated me like I was an idiot because I'm a WOMAN and I had repeated everything the same way my brother did but was told I don't know what I'm talking about because I'm young and didn't understand the business. Me and my family and friends will NEVER go back to them.

Anthony Rodriguez

Kaleb makes sure me and my significant other are taken care of. He shows kindness and a genuine attitude when speaking to us about our car.

Timmary Blackstock

Had an amazing service experience at this AutoNation dealership. My service adviser was Andrew. He went over everything that would be done to my car to include an oil change and tire rotation. There was also a multi point inspection done as well. He went over this in great detail with recommendations for my next service appointment. Loved that everything was transparent from the large computer screen to the windows to view your car being worked on. Will definitely come back for all my service needs. Thank you Andrew!!

Bobbi Gillespie

Found a car online in CA for an amazing price. Talked to both Henderson and CA dealership about the car, for 3 days. Spoke to about 5 different people about the car (email and phone). Hired a babysitter to go down for my scheduled appointment to sign papers to get the car. When I arrived the person I had been mainly dealing with was not available for our scheduled appointment and the price of the car and increase by $11,000!! The excuse, "sorry, it was an error and was priced wrong". So glad I could bring that to your attention and you could fix it. Wont be dealing with this bait and switch company!

Joe Fitz

While I have confidence in the skill of the technicians working on my car, I have less confidence that the work will be done on time. I had a 9:30 appointment. At 10:00 o'clock, my car remained parked outside. When I asked, the car was brought in and work was begun. I have little patience and a busy schedule.

Stephanie Chapman

Jose was terrific! He was very accommodating by running me to several different locations to look at the vehicles we found. He answered all of my questions with honesty and integrity. Jose he made sure that I was happy with my choice and stayed with me through the whole process which made him late going to his family! I appreciate all of the time and effort he put into helping me. The rest of the staff that I came into contact were friendly and professional! My thanks to all of you!

Tameca Ulmer

Luvette was amazing! Very professional and helpful.

Denzel Hampton

Logan Wise From AutoNation made sure I was taken care he was very helpful and attentive. I have just came from working a 14.5 hour shift he made sure I was ok and made sure I was ok.. great friendly people at AutoNation

Kailey B

I would never recommend Auto Nation simply because they do not quality check their cars prior to placing them on the sales floor. By making this blunder and inconsoderately selling vehicles that have not been inspected, they are putting peoples lives at risk. And I simply refuse to condone something that is harmful for the general population. Terrible service and terrible products and I would not suggest that any one buys from this location

shawn ferguson

On April 1st 2019 Mark G. helped me purchase a 2018 Dodge Journey Crossroad from Autonation USA in Henderson. I recieved wonderful and pleasant service, not the dreaded pushy bullying I've experienced from other salesmen. I can't say enough good about Mark. Mark's chill approach made car buying a smooth pleasant experience. I will recomend Mark G. with Autonation to everyone looking to buy a vehicle. Also shout out to John Arnold in financing at the same location for helping keep the whole process a smooth one.

Johnn Jones

The team at AutoNation USA, Henderson was fantastic! From my sales rep, Melissa Coronado, to the managers who called to check in throughout the process and my finance manager, John Arnold, everyone was attentive and efficient, professional and attentive. I look forward to a lasting relationship with my AutoNation USA, Henderson team!

jeffrey kim

Deal was quick. But lied to me about inspections of vehicle! Said no issue and i took to a mechanic and showed me a oil leak (rear main bearing seal) and it was obvious to notice!

Antonio Mena

Very friendly, helpful and explained things on my car I took in for service.

Bruce McBride

I had a wonderful experience there having my oil change. After it was done Shaylea the Service Advisor let me know that my wind shield wipers needed to be replaced so i had them do that also. i plan on coming back soon because they said i had some leaks that needed looked at. Shaylea was nice on offered me some water while i waited for my car to get done.

Larry Thompson

Good customer service all the time

Pacita Florida

No hassle, good service and full disclosures.

CaSa JaraMillo

Service side was really helpful! Drove me home beyond their range and excellent service was provided to me by Caleb & Shaylea! Thank you again.

Layton Benson

FIRST, I HAVE BOUGHT NEW & USED CARS FOR MANY, MANY YEARS FROM AROUND THE UNITED STATES. THEREFORE, I AM VERY CAUTIOUS AND LEERY ABOUT CAR SALES PEOPLE. SO I GO IN ARMED AND EQUIPPED TO DEAL WITH THE BAIT & SWITCH; HIDDEN COSTS; UN-DISCLOSED DETAILS; ETC., ETC., ETC. " B - S ". HOWEVER, MY RECENT CAR BUYING EXPERIENCE AT AUTO NATION WAS THE BEST BY FAR FOR THE FOLLOWING REASONS: 1. THEIR FACILITIES WERE MODERN & CLEAN ( INSIDE & OUTSIDE ). 2. THE ATMOSPHERE WAS PROFESSIONAL, FRIENDLY & WELCOMING. 3. THEY WERE UP-FRONT, HONEST & FOCUSED ON WHAT I WANTED.. 4. THEIR NO HAGGLE PRICES ARE POSTED, FAIR & COMPETITIVE. 5. THEIR CUSTOMER SERVICE WAS TOP QUALITY. 6. THE CAR FAX IS PRESENTED TO YOU UP-FRONT. 7. ALL MAINTENANCE DONE IS PRESENTED TO YOU IN WRITING. 8. THEY ANSWER ALL OF YOUR QUESTIONS FULLY & HONESTLY. 9. YOU LEAVE WITH CONFIDENCE IN THE CAR YOU JUST BOUGHT. 10. YOU DON'T FEEL CONFUSED, CHEATED OR RIPPED OFF. 11. YOU HAVE JUST COMPLETED A WIN -- WIN DEAL. 12. THEIR TOTAL SATISFACTION OR RETURN POLICY IS GREAT. 13. THEIR FOLLOW-UP SERVICE, PROTECTION PLANS ARE EXCELLENT. 14. THIS IS A TOP-NOTCH, HIGHLY PROFESSIONAL ORGANIZATION. MOREOVER, JEANETTE PELL, SALES CONSULTANT, WILL LITERALLY GO OUT OF HER WAY AND THE EXTRA MILES TO SATISFY HER CUSTOMERS. SHE WAS GREAT & A TRUE ASSET TO AUTO NATION. PLUS, WHATEVER JEANETTE CAN'T DO, THEN BOB MISPAGEL, USED CAR MANAGER WILL MAKE IT HAPPEN. KUDOS TO THOSE TWO. IF YOU ARE CONSIDERING BUYING A QUALITY USED CAR, THEN WE HIGHLY RECOMMEND AUTO NATION AS YOUR FIRST STOP, WHICH WE BELIEVE WILL BE YOUR ONLY STOP, EUREKA! SO DON'T WASTE YOUR TIME & MONEY SEARCHING & DEALING ANYWHERE ELSE. THANKS TO YOU ALL; WE'RE AUTO NATION CUSTOMER FOR LIFE! HAPPY NEW YEAR TO THE ENTIRE AUTO NATION TEAM.

lukus moren

Rebecca was very helpful in trying to get me a car and Andrew did an excellent job detailing my current car. Thanks guys.

Beverly Moss

Awesome!!!! Based on my experience I would highly recommend them if you're in the market for a used car. The staff is nice, down to earth and makes you feel welcome. Special shout out to Mark!!!

M.Yvonne Martinez

Wonderful experience, Sales person Luvett I would highly recommend her. Very knowledgeable and if she didn't know the answer she would research it for you. I LOVE MY NEW CAR !!!!

Miguel Rivas

Amazing staff, willing to help. When I bought my wife's SUV at another dealer, it took us about 6 hours to be out the door. With the fast, friendly and best attitude staff at AutoNation USA Henderson, we were out in half the time and they were open on Memorial Day.

SRR 7463

Many thanks to the GM for making our car buying experience worthwhile!

E Lovely

I recommend the consumer obtain their own financing and not elect that middle man interest rate hike. I was told by your establishment that the interest rate was the same but it was. SALESMAN Logan Wise was GREAT!!! He was straight shooter.

vegastyphoon

Seems like their purchasing department came across a few lemons which they alerted me to. I hate to think of what I may have been stuck with if I made the purchase. Not very comforting. I will probably look somewhere else since these people are not very confident in their products...

Eddie Hughey

This review is not about my car buying experience at all. Buying my truck was great. David Morales was a great salesman and I would have reccomend him any time. The finance manager was great. Showed me all options but was not pushy at all. During the test drive it was found that the door handle on my drivers door wasn't working properly. I was told it would be fixed. After a couple days I went in to have the door handle fixed as well as to look at a couple other issues I was having. I made an appt and today I dropped my truck off to be looked at. When I picked the truck up I was told my handle was bad, but not bad enough to be replaced. I was told just to pull on it harder. They never did anything but pull on the handle. The trim panel was never removed and the latch was never looked at. I asked to have my visors looked at because the were both broken and the lights were staying on. Upon pickup, both of my visors were broken worse but the lights are no longer working so I am guessing they called that a fix. My TPMS light has been coming on and off and I asked for it to be looked at. I have had to put air in my tire twice in the week I have had the truck. I was told there was no nails in the tire but they had to put more air in it. Seems strange, right? I am extremely disappointed in the way the service was handled. I am not sure why they even looked at. The entire experience seemed to be a waste of time. I will definitely not be taking my truck back to Autonation USA for any future service.

Leonard Jaczynski

Came in with a special coupon never seen offered. Shaylea came at once, took my car and got started on my oil change. Kevin did the service and offered a couple of suggestions, no pressure. Took a little longer than expected but was extremely pleased in the service. Not only Shaylea and Kevin but others at the shop, including Stacy were nice and genuinely friendly.

Jason Kim

I had a great experience at Auto Nation- Art the Sales Manager is responsive on any questions I had and I worked with Aleeya who was the sales person and she was very helpful. Tyler the finance guy is quick and knows what he’s doing. If you go to this dealership your in and out compare the most of them you wait hours. Thanks again!

nicholas tinwin

I don't normally write reviews, but in the case of the service I received for my most recent car purchase I had to give mention. First off, all of the staff were extremely friendly. I personally dealt with Rebecca and she was beyond helpful; she got me in exactly the car I was looking for and it was actually a great deal; even having shopped around. If you're looking for service with a smile -ask for her! (She's really cute too, just saying) Unfortunately, you can't rate higher than 5 stars or i would have.

Alise Bankston

This place is awesome!! I highly recommend this dealership to everyone who is looking to buy or just checking out cars. Definitely coming back for my future purchase. Jeanette, Caleb, and Shaylea are the best!

Jj Tapia

The night before I had a blow out in my truck. I put the spare on myself and first thing in the morning went to AutoNation USA Service. Before I got out of my car I could see the service writer walking my way. Andrew was very knowledgeable and could see why I was there right away. While looking around, he showed me my back tires needing replacing also. This was important because he didn't just tell me I needed tires, he showed me exactly why I did. Within 10 minutes I had my quote on 3 different kinds of tires. After I chose the tires I wanted they got them mounted, balanced, and got me an alignment as well. THEY EVEN PUT MY SPARE BACK WHERE IT BELONGS!!! They could've easily just put it in the truck bed and called it a day, but the staff here went above and beyond and got me back on the road safe and in a timely manner without breaking the bank.

Suzettez Cakes

This is a dealership that you can easily trust to purchase any vehicle from. Elias & Luvette were so patient with me and took the time to answer all my questions. The atmosphere is friendly and inviting and they really do care to help you find the vehicle that fits your needs. Thank you for making this a pleasant experience I will be recommending you to everyone!

James Merker

Really liked dealing with Amanda, might trade in my car.

luis garcia

AMAZING EXPERIENCE ALL AROUND ESPECIALLY WITH THE ASSISTANCE OF GERALD WHO WENT ABOVE AND BEYOND WITHOUT ANY PRESSURE TO MAKE MY EXPERIENCE A MEMORABLE ONE...HE’S DEFINITELY AN ASSET TO THE TEAM OF HENDERSON NV AUTO-NATION USA SO THANK YOU!!!

Dariyon Jones

John and Logan are perfect salesman. The got me a great car for a great price. Very helpful

Jeffery Hays

Briana was very understanding to what I was looking for in a car and was very helpful in getting me financed at the monthly payment I asked for. I would buy here at this location again.

Trecia Shinkle

Everyone was so friendly and helpful here. I told them what I wanted and I got just that. They were patient with me and answered everything I had questions about. I definitely would recommend buying a car from here and I will purchase my next car from here also.

Dannyjoe Carter

I have always HATED the process of buying a new car! Salesman are the worst and can be the most annoying people I have ever met and I know I'm going to get upset with the whole process! Well until I met the Folks at AutoNation Henderson!!! It was actually a very enjoyable process! No hassle or fuss like the old style high pressure tactics I've dealt with in the past of trying to push me into whatever car the sales person had a spiff or special bonus on. The Folks at AutoNation actually felt like friends and treated me the same. Buying my new Honda Accord Sport was such a pleasurable experience I came back the next day and bought my wife a new car! And the best thing is I paid CASH for both cars and they didn't give me a hassle with that and said "No problem"! Try that at a lot of other dealerships and you are going to get serious pressure to finance and a lot of headache! So I don't usually post reviews but this was not only a special occasion, because I don't normally drop that kind of money on two new cars, but because Aleeya and Matt and everyone else at AutoNation went out of their way to make my wife and I feel like family and it really did feel like a celebration! So thanks to all of you at AutoNation for the care and kindness you showed my wife and I, for you truly made this a memorable experience that we will cherish for a long time! Sincerely Dannyjoe Carter

Jeff Armstrong

Me and my wife went their to purchase a truck which was fine and we dealt with Mark who was a great sales person when we first met, however the first truck we initially wanted of which he said was available turned out 10-15 minutes later had already been sold. That was fine so we picked another truck and 10-15 minutes later Mark returned and told us it wasn't available as it had engine problems. Again we decided on another truck, Mark returned and said our credit was fantastic and that the truck was at another location and we would have to come back in the morning, we asked him if they could place a hold on the truck at which Mark said he couldn't guarantee it would be available for us to buy. My wife then asked to speak to a manager who was named Matt, we explained what Mark had said and he said it was true that they couldn't hold the car and also that another couple we're coming to see that same truck tonight as they had reserved a time to look at it. At no time during the two hours we wasted at Auto Nation Used Cars did the salesman Mark mention that the truck we wanted to buy possibly would have been sold at the other Auto Nation car lot and we wouldn't have been able to come and get it. I really was excited to get a truck but after that experience we just left mad and with a bad taste in our mouths

Luis Martinez

Exelent service just take litle time to done my reparing but in general is ok.

Andrey Tarabanov

Awesome experience purchasing my Altima with Mark G! If you want to buy or sell a car, make sure to ask for him. Thanks Mark!

Spence

I'm retiring to the Philippines and had to sell my Lexus RX.....I contacted several companies and had the best price by far from AutoNation. My sales consultant was Jeremy Courson whom was very friendly professional and knowledgeable. . . . . . . Thank you Jeremy for the help.

Lincoln Garner

Autonation was able to beat Carmax on the purchase price of my car by 12%. Overall a great experience.

David Gardonio

Renee was very professional and patient while I picked the right car. They were very quick to fix the one problem with the car and everything went smoothly.

Cason Kirkpatrick

John was absolutely awesome and extremely helpful. We will be going to him for any vehicles we need and have recommended him to many of our friends! We purchased a 2010 Mercedes GLK350 4matic and within 24 hours, we put 600 miles, 9 hours in the car, about 13 miles off road and a 15 inch water crossing and the car performed amazing!

Ross Araminta

Seem dishonest. Provided one quote for financing, then changed the terms less than a hour before I was supposed to pick up the car. I wouldn't reccomend them

The VegasTourist

What a great way to buy a car. Or in my case, a Jeep!! With great follow up and support. After a three hour haggling and bait and switch from a nearby famous dealership, we had enough and walked out. Drove down the road and saw what I was looking for. Thirty minutes later, I had the keys to a beautiful 2016 Jeep Wrangler very similar to the one I had spent three hours trying to buy earlier from the other dealership. I was not sure about the no haggle pricing. I guess its because we are just conditioned to not pay sticker price. But when it was all done the dust settled, the price was close to or about the same as the one we were negotiating on earlier for three hours! Best part, was the people. The staff. Very friendly, Very helpful. I guess when you aren't hiding the price, you aren't hiding anything else I need to worry about, so why not be friendly??

tatterpixie

Most painless car buying experience I have ever had! The staff are super friendly and knowledgeable and helpful, and they go over the cars they sell with a fine toothed comb. Believe them, they are LEGIT!

Dino Etheridge

Fantastic service and very professional. Janelle is always attentive to our needs. We buy and sell all our vehicles through her. Janelle, you’re very much appreciated. What a great asset to the company.

Lynne Singer

After our purchase at Auto Nation in Henderson, we realized buying a car doesn't have to be an intimidating hassle! It was easy and we're super happy with our new, used car. We live in rural, Northern Nevada, over 400 miles from Henderson but Chris with internet sales and super salesperson Jenelle, made sure our trade and purchase was smooth. Fair price, great service and nice people!!! I'd give 10 stars if I could :)

Bree Kay

Chris Jackson helped us today with our purchase. He was extremely personable and knowledgeable. We have purchased many vehicles and this was by far the best experience we've ever had. Thank you so much Chris we will definitely be coming to you in the future for all of our purchases.

Matthew Mora Boeckh

I had a great experience in the car dealer AutoNation USA, and what a friendly sells man Logan Wise and the rest of the crew. And I highly recommend this AutoNation USA to all the people I Know.

Emily Wright

I am writing this review today because I want everyone to know how easy it was for me to buy a new to me car. The process was quick 1 hour 40 mins. And if you’ve bought a car before that is quick. My first car was 6 hours of back and forth. I almost walked out a few times. But not at AutoNation USA on Gibson road. They were on the ball and my sales lady Ahlondra and the finance manager Tyler were super nice and helpful. They even had a lil play area for my 3 year old. So that was nice cuz little ones can get impatient. I drove off in my new vehicle and absolutely love my new Equinox. Thank you all at AutoNation USA. I will recommend you all and come back if I need another vehicle. Much appreciated Emily W.

John Polnik

After emailing and texting all morning with a salesperson about a car they had advertised, I asked to arrange a test drive. This location is clear across town from me, so I didn't want to make the trip unless the car was available to be driven. When I got there I was informed that the car had not yet been safety inspected, so I could only drive it around the parking lot. Thanks for wasting half my Saturday.

gee W

Didnt purchase yet but intend on making purchase based on interaction with Josh and sales managers willingness to make a deal.. just waiting on the car i want to enter their inventory..thanks guys!! Completed online credit application seamlessly. Completed online car value seamleasly.

Brad Solomon

Very friendly staff, I was in and out in about an hour. Just long enough to look at all the cars. Best deal in town on an oil change. My new favorite place.

Jerry Ortiz

Breana the sales person was excellent. She went above and beyond to help me get into this car.

Christy Malmedal

I had the worse experience yesterday. The sales manager Matt was extremely rude because I didn’t understand why I had to sign two power of attorneys when I had the title with me. He took the paperwork and said. I didn’t have to sign.. That they could take all the paperwork and shred it. I said, well take the paperwork and shred it, and give me back my keys, title, and license plate. I left and within 15 minutes sold My car and had a check from Car Max. I will never visit this location again.

Danny Konz

Aleeya was an awesome sales person. John in finance was great. We will definitely be recommending Auto Nation to our friends are family. And we will be returning for any future purchases.

Taylor

Everyone there was very helpful! Had a fun smooth experience

marci jaramillo

What a great dealership! Love the concept of what the price is on the sticker is what you pay. Jeremy in sales was fantastic and I will be recommending him to friends and family. He was with us when we didn’t know which car to pick. Very knowledgeable and patient! Thanks Jeremy!

Christopher Buck

Walked the lot and no one likes to make money.

who has nine

Picking out the car was a good experience. My salesman was good. I got what I expected for my trade in. This is the 2nd car that I've purchased from them. I like the straight to the point no hassle sales. Until I got to the paperwork. The guy pushed us to get the extra warranty over and over. Then his demeanor turned. He started to visibly get angry. He laughed at us like we were stupid for not buying the extras. Then started making adjustments to the price of the car to get us to buy the warranty. We kept saying "no". Then he starting slamming on his keyboards and pushing paper around angrily. He did not say a thing to us for the last 20 minutes. It was like a kid throwing a temper tantrum. It was weird, awkward and if I did not need the car asap I would have left. I kind of regret not just walking out. You don't get the pressure and antics to buy the car, you get it buying the services. Just as bad.

Zachery Knudsen

Avoid this dealer at all costs. Sales team is great but manager is a piece of work. Rude, disrespectful and should not even be employed. They low ball you like crazy for trade ins and their “policy” is that they do not bargain with any price. Never heard of a dealership with their “policies” and never been treated so poorly in my entire life. Friendly Ford and Findley have always treated me with respect and tried to do whatever it takes to fit my needs to help buy a vehicle. Not this clown school of a dealer ship though they do not care about their customers.

Alan Moore

Wayyyyy better than Carmax!

Debby Baxter

If anyone had said the word "warranty" one more time I would have walked away!

Red G Ray

Family/Friendly environment, representatives were awesome. Thanks Autonation

Nena Casillas

David is the best carsales agent ever! Professional and knowledgeable. Finance was a dream!

Siouxie Santoro

Took a little time, but Autonation and Carlo matched me with the highest bid for my car.

Josh Brathor

I normally don’t ever review anything but some things have just been boiling over. First off I would like to say, the service was great (at first). I came in knowing what I wanted and I got the vehicle I wanted. I even got more for my trade in that I wanted. However, I didn’t realize until I looked at the paperwork more (after I got home). I was signing for the car with it having 32,000 miles on it when it really had 35,000.... something that can be just brushed off (but where did those mysterious 3,000 miles come from). Then after all of the many many forms (typical) were signed I finally got the keys. Well KEY. Not fob. KEY. For a 2015 vehicle (my 2003 I traded in har. I told the rep that I wasn’t aware I didn’t get a remote fob. He just said “oh, sorry” and proceeded to hand me the keys. I was exhausted from the hours of being at the dealership so I let it slide and thought ehh it couldn’t be that much for a new fob. Little to my knowledge it’s going to cost me a couple hundred dollars. THANKS. Let’s fast forward to today. I’m attempting to register my vehicle and now I have to get a smog inspection because the last one they did in November of 2018 is expired. So chalk that up to an unexpected cost. 3 stars cause I got the vehicle I wanted but just be aware they will try to swindle you. I’m sure none of this will be made right and that is why I am here :) ** originally posted on yelp two months ago and no response.

Jared Nitz

I came to AutoNation USA Henderson to test drive a couple of vehicles. I walked in shortly after they opened for the day and met with Melissa. I did not have an appointment but I came in knowing exactly which vehicles I wanted to look at. Melissa brought the first one around and the drive was on. We drove on the street. We drove on the freeway. We came back and looked over the car and went over the various features it offered. Then we did the same with another car. I did not buy either of those I test drove but I did end up buying a similar vehicle as the first I drove. Just a stripped down version with a few more miles and a more preferred color. Overall this was a pleasent car buying experience. Everybody was friendly and professional. I did not get the high pressure sales feel I have had in the past at other dealerships. There was a bit if pressure at the end to add an extended warantee but this is a business. They always want more money. Its all part of the game. But for the fact that they drove me to my bank to get my down payment, gave me a fair value for my trade-in and wrapped up my new ride in a pretty pink bow, this was a solid experience.

Jason Scholte

I was actually very skeptical, but after going through the process I must admit; not only did I get top-dollar for my Jeep, but I was walking out with a check in-hand after only 2 hours. I think it's the first time I've been in-and-out of a car dealership in under 6 hours - except this time they were paying me! When I return from overseas I plan on shopping at AutoNation for my next vehicle.

Sabrina Thompson

I asked John Arnold/Luvette more than once if there would be any additional expenses or if the car was officially mine several times. I did so because I had a friend who worked with a shady car salesman who ended up forcing her to bring her car back a few weeks later. I was told yes, the deal is good and I can leave with the car only to be called back two weeks later asking for more money. It turns out I had NO deal with the bank at all, and I needed to RESIGN. Now I understand “it’s the bank”. I do not understand the poor communication which made me feel taken advantage of. Especially in this case where I asked direct questions. As soon as Luvette realized there was a problem she completely dropped communication with me, because of course all she must care about is her sale. She totally ignored my frustration and pointed me back to the very person I felt unhappy communicating with, until eventually she wouldn’t text me back at all despite the fact that a deal was still in progress. John is dishonest, Luvette is just an airhead I’m sure.

Nicholas Temple

After car shopping for 3 weeks, and encountering shady dealerships and horrible people selling cars I came to autonation henderson. I first laid out my list of what I would not do, including financing through a dealership. They were understanding and did not try to lie to me to change my mind. I drove a car here that I didnt like, then my salesmen drove all the way to sahara to pick up a different car for me. Ended up loving and purchasing it. Logan is the best, honest, easy going salesman I came across throughout vegas!!!!!!!!! Both managers Art and Matt came over to check on things and were perfectly polite and answered all of my questions. Julie in the finance department handled all of my paperwork to send out to my credit union. She is fantastic!!!!!!!!! Thank you so much autonation henderson for treating me like a human being and not a dollar!

C W

Awesome sales person, Melissa C. She knows her vehicles and told me everything I needed to know about my SUV. If I ever need another vehicle, I won't go anywhere else. And the fact that the price on the sticker is the price you pay, no haggling! Great experience!

Jason Castor

Greatest auto care experience I have ever had. The staff were very professional, upfront and transparent concerning the service being done to my car. Facility was very clean with open bay windows to watch them work on your car. After my service, they washed my car. Super professional, kind, and courteous.

Emmanuel Neri

I bought a car thursday and Rebecca was the one who help me and she was a great help! she made sure I knew all the options and got me a better deal that lowered my cost. I will come back to auto nation again the next time I buy a car! Thank you Rebecca... Emmanuel

Clint Randall

Mark G. helped us with all our car needs and kept a positive attitude! He truly went above and beyond as a salesman!

Sean Pemberton

They wrote that they had checked my air pressure and they didn't. Second time in a tow on a new vehicle. I wonder what else they pencil whip.

Karen Haugstad

We recently retired and have re-evaluated our number of toys/cars. Last week we had our worst car buying experience ever, so it made this purchase process even more appreciated. The Desert 215 superstore needs to learn some manners from Autonation. We saw a new listing online but it was too new for pics. We emailed we wanted to see live pics not file photos. I convinced them to send us pre-detailed pics which they did. We got a online quote for a trade in. Made an appointment for next day after the detail was complete. Test drove the car, no haggle pricing which was a fair price because we know the market. Janelle was awesome. We had my large service dog with us and she refrained from petting him which I truly appreciated. It was a cash deal but still took way too long in the paperwork area. At the end I allowed Janelle to pet Moby and she sat down on the floor to talk/hug and pet him. It was not an act, she is a real animal lover with a kind heart. Moby even got his own water bottle (he carries a collapsible bowl with him). Now that’s service! Boom, boom, boom done and out the door. No 2 grand of add-on fees at the end like the competition. We are car geeks, we always know more about the rig then the salespeople, we know the sales tricks and mostly can tell when a sales person is lying. This is how car buying is done right! Thanks Janelle great job!

Sarah Neal

Wonderful experience! Love my new Toyota RAV4!

Art Department

Ridiculous!!! Bought a car using our own financing, but had to qualify for financing through AutoNation. Our bank had funds to AutoNation within 5 days BUT AutoNation had sent our loan to US Bank. So now we are getting 2 bills for a loan. AutoNation has not been cooperative at all with resolving the issue. Their staff know nothing about how to fix the issue or even want too. Never worked with a business or car dealer and had such a bad experience. They can't even tell me if they have received the check from my bank (which I have proof they did) and since they have payment, they should have US Bank payed off. Seriously people.

Rhonda Wickizer

My entire experience has been wonderful. From my salesperson Jenelle to my finance manager. Service department is top notch. I can honestly say that Shaylee is amazing. Communication is spot on. I even had my vehicle that I didn't purchase here worked on. Recommend them 100%.

Andrea Wat

Ive been to a lot of dealerships and this is by far the best one! Sales, finance, service, etc everyone is extremely professional and friendly.

Asia Symone

these ppl RUDE AF ! I do not recommend this place & they give you the run around when it’s time to get your registration ! I needed them to send my title to the lending company & they still have yet to do so .. it’s Going on 3months now .. these people just want your money & once they have it they don’t care about the customers !! It’s been a complete HEADACHE dealing with AutoNation Henderson USA

Genie Patton

Awesome! No hassle. The best experience I have ever had at a car dealership!

Matthew Lamping

Horrible company.. Sales people don’t call you back you end up calling to figure out what’s going on. Matt the “manager” never follows through with anything. 1 week after going in for a quote I walk out driving my old car and down my spare key with no recourse. Save the frustration go next door to car max

Josh Gaston

Nice people, and seemingly good products. They don't pressure you, so that's nice. We didn't buy anything this time. It's a car dealership - it's exactly what you think it is.

Marci Toriani

I bought my car 3 weeks after my first visit to the store. They sent me stock update emails weekly. The process of reserve the car, test drive and negotiate the payment was easy and they helped me charging a portion of the payment in my credit card. The store is beautiful and pleasant, the car stock is huge. Both the salesperson and the store manager are great professionals and very attentive.

James Villari

Shaylea and Caleb in service are phenomenal. Exceptional customer service and knowledgeable. Found my new shop for service and when I am in the market for a new car, I will be stopping by there too!!

Gordon Wat

Love this place, Mark and Jon were to coolest people to deal with, gone are the days of trying to get a good price. They give it to you without all the hassle.

Jon Fisher

They made buying a car very easy. No pressure.

Noe G

Very good no pressure service. Thank you Carlos!

ILLEST RICAN

Recently purchased a vehicle from here I must say coming in with my own financing most certainly is the way to go, my rate is better then they would have ever offered. It was a easy buying process except the guy that helped us we like rushing through paperwork I mean slow down we want the car we want to buy it and are already approved for the car so no rushing is needed. This dealership follows a lot of things like CarMax which is fine, instead of having 100 sharks come after a seal, because I’m a Killer Whale..

JoeF

The location is easy to access and the premises is very modern and clean. The people and technicians are very knowledgeable and they seem to appreciate you being there. The work on my car was done accurately and I was kept informed of progress. Great palce and we will be returning for car maintenance in the future.

Tutupu Seufale

I am a returning customer here, bought 2 cars so far with the help of our great friend Jeremy. He is officially hired as our Family’s Personal Salesperson lol He is our go to guy when shopping for a vehicle here. If you’re looking for a friendly and welcoming place to buy a car this is the place to go. Even though our situation was a bit challenging Jeremy did not give up on us and working with him gives you hope that you’ll be talen care of regardless. Their financial team are amazing, big shout out to Olivia for making sure all the paperwork was done correctly. I will be returning again and referring more of my family and friends to this location or any autonation. Mahalo

Dennis McLane

Mark was great. The whole experience was easy and enjoyable.

Lori Molloy

I appreciated my serviceman Caleb he was very informative and kind.

Jaradd Gates

In my 1st experience it was a real pleasure working with these people. Although I felt the process took longer than it should of. The price I received was $5K more than what CarMax offered me.

Mike Blecher

A great experience not just once or twice or three times but "every" time I have gone to this location for service. Whether you happen to have a vehicle from AutoNation or not, if you are looking for a great place to take your vehicle for maintenance and repair stuff this "is" the place to bring it... The staff is awesome!!! AutoNation as a whole should use this location as the model on "how Customers should be taken care of" for these guys have nailed it... Many thanks to Shaylea, Andrew, Caleb and the rest of team - your assistance & guidance (and truly having my back especially with Warranty related items) is always much appreciated, thanks for keeping my "ride" running like new!!! You guys rock!!!!!

Carolyn Allen

Each time I have gone to get my car serviced, they have been excellent! I would recommend them. Andrew is very friendly and helpful and gets the job done!

Marche Godfrey

Yesterday I got oil change and wipers on my car but they didn't fit so AutoNation upgraded me to a better wiper Brand I appreciate your help. Have a nice day

Mark Forrest

Love these guys! I'm in Virginia, nowhere near this dealership. But I was intrested in a 4-series and Rebecca was absolutely. She contacted immediately and kept me up to date and even help me find a vehicle near me. Super friendly and very professional, Although I did not buy that day I am going to keep this number and dealership handy for when I do. If you're a busy person and want to get to the bottom line fast and get in and get out, there's no better place. Thank you Rebecca.

Mike M

I had a wonderful experience at Autonation USA. I was greeted by Shaylea. She was extremely pleasant and professional. It was probably the best customer service I have had in a very long time. I will be a regular customer here from now on. When we look for our next vehicle, we will start here as well.

heather hendrix

It was easy. It took time, of course but it was pretty easy

Anna Fanene

Although nothing worked for us here and we had no choice but to leave, we had a good service from Janelle. I believe things always happens for a reason, it leads us to another car dealer that made it work for us.

Shay S

All of my visits to AutoNation USA have been top notch service. My most recent visit, I had the pleasure of working with Chris Jackson and Shayla... They were both very pleasant to work with and took care of all my needs with the best customer service. I will always go to AutoNation USA - Henderson to have my car serviced.

Symantha Steele

LOVE LOVE AUTONATION!!! Jeremy in Sales was super nice and very helpful❤️❤️ Getting me my dream car!!! Definitely check this place out for your next car!!!!

renie gomez

I would like to thank Melissa and the AutoNation team in henderson for making it easy for me and fiancee to buy a car. It was a big help to us knowing the process is hard since my fiancee is in a different state. Drive Pink!! - Mhericon

sandy sharp

I have not bought a car in 20 years, and I was just looking. When I decided to stop by Auto Nation which was the four place I visited. Logan was the greatest sales person I have incounted. Friendly and no pressure sales, showed me what I was looking for. I could not be more pleased with my 2017 Mitsubishi Outlander Sport. Best deal ever, thank Auto Nation USA Henderson. Did I say that Auto Nation had the best customer service, the people are so friendly and very helpful, best experience ever.

Steve Handy

I had such a great time with the saleswoman and I got a great deal! Worth the drive to Henderson

Alona Cabiao

AutoNation sold me a truck that didn't even inspected. Stupid me I trusted that they did the 125 point inspection and didn't test drive it. But then again they didn't even ask if I wanted to. When we brought it back because of a noise in the engine we found out that you didn't inspect it, and that a bolt was broken in the engine, also the front breaks need to be replaced amongest other things. The tires were cracking and I was not happy that the girl from the service department kept telling me that they were fine that they passed inspection, so after transferring me to a guy that just happen to answer the phone not knowing what was going on and then promising to call me back, which he didn't the girl from the service department did. They approved new tires, I think to shut me up. So not only was our safety in jeopardy but they falsified documents saying that everything was checked and in good condition. The girl I spoke with admitted to me that because the smog was done and it is usually the last thing they do that she assumed everything else was good and just checked everything off on the list. So when I specifically asked about about breaks and what they were at I was lied to my face and was told that they were at a 6. Now if they were at a 6 then why when we brought it back would they need to be changed. I wasn't going to put anything on here because even though he our sales guy screwed up by selling a truck he shouldn't have he and the finance lady were very nice. And I know people make mistakes, but the service department put us in danger, I was lied to and then they tried to make excuses and I can't recall them ever apologizing for to me. Plus they sent me an email and asked me to share experience on Google and Facebook, so here you go.

A O

Got estimated quotes from Carvana, CarMax and AutoNation (AN) all within 24 hours. Got best offer from AN by almost $1,000. Mark G was my AN sales rep and did a super job - very efficient, no nonsense auto sales rep with no mumble-jumble and got my check with 2 visits of 60 minutes total - 50 minutes to get a quote and paperwork in the first visit - 2 hours later and 10 minutes, signed final paper work and got my check which was exactly the amounted quoted to me within 10 - 15 minutes of my initial conversation with Mark G. I could have gotten 10-15% more for my auto if I sold it myself but selling my car to AN is a very timely and low risk way to sell a car.

Terese Sugden

Went in for oil change like this location better than West Sahara not as busy and employees are more efficient

Oscar

First time that I come to this dealer. Since it's close to my house to do my oil change. The service advisor Shaylea Was very helpful.

david s gomez

I Recently had my vehicle Serviced at this location, I want to say thank you to Shaylea and Nathan for being Professional, kind and extremely knowledgeable. Having service this exceptional, makes me wish I had bought my car at this Store! :)

T A

Sold my 2011 GMC for an amazing price there and shopped for another truck. Elias was very helpful and helped me get the financing down to what i wanted. But be ready to stay 4 to 5 hrs there. Great place, salespeople and prices on used vehicles. Highly recommend going there first.

Rene Wallace

Excellent service, friendly employees, and a positive environment

dewayne mccuin

This place is a lemon lot. I bought a car, I was told they did 120 point inspection and it was a solid reliable vehicle. 2 months after buying the car began having issues and literally falling apart. We went back and was told oh well we just make sure the battery is good it is up to you to do maintenance before we sell it (even though they told us they did). The rubber around windshield and wheel wells fell off, the rear view mirror fell off, the air compressor they claim to have replaced is leaking, I have to change the brakes and rotors, and a lot more.... BUY AT YOUR OWN RISK

Business Hours of AutoNation USA Henderson in Nevada

SUNDAY
CLOSED
MONDAY
10AM–9PM
TUESDAY
10AM–9PM
WEDNESDAY
10AM–9PM
THURSDAY
10AM–9PM
FRIDAY
10AM–9PM
SATURDAY
10AM–9PM

PHONE & WEBPAGE

AutoNation USA Henderson en Nevada
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