Reviews of Cable Dahmer Kia of Lee's Summit (Car Concessionaire)

Barb Krasowski

Thanks so much to Jamie Howard and the service team at Cable Dahmer Kia for the exceptional turn around on our vehicle. We came in from out of town and Jamie was able to get our part and get us going safely on the road back to Chicago in record time. Thanks again!

Terri Bratcher

I had a really good experience at Cable Dahmer Kia. Jeancarlos was very friendly and knowledgeable and Greg helped me out as well and was very kind. They did exactly what they said they would do and I love my new car.

kurt kielmann

We were not told up front the car had hail damage, the did fix all of the dents though!

Debra Laffoon

Phil Ford great salesman meant all our needs, and went above and beyond to make sure we were comfortable and informed all everything while we waited!!! THANKS!!!

Greighsen Serrano

We went in seriously upside down in a lease and the salesman, Phil ford and a manager tristian as well as Abel in finance worked some serious magic and got us into a brand new Niro for less than our lease. Although time consuming, they were amazing so ridiculously friendly. I highly recommend this dealership as I never once felt pressured and the process was straightforward and simple. They just wanted to help and managed to do just that. Thank you all so much!

ericlewi .

I called into Cable Dahmer Kia at 6 p.m. on a Friday night. They close at 7 p.m. I called because I was looking at a specific CPO car. I spoke with Kylie, who assured me that this car was in stock. She collected my contact information and we scheduled an appointment for 10 a.m., for the following morning. On Saturday morning I drive 40 minutes and arrive before 10. I am then told that the car is no longer in stock. So, it was apparently sold in 2 business hours, after I had called and inquired about the vehicle. This was extremely aggravating because they had my contact information and could have gave me a courtesy call, saving me an hour and 20 minutes round trip. The sales manager assured me that it was not a bait and switch. I will assure him that I will not shop at a Cable Dahmer dealership from this point on. I should have looked at all the other 1 star reviews. There are many others describing what happened to me and they all have a generic response that says, "we will be discussing your concerns with our GM. Thank you for letting us know so we can look into this for you." Well, apparently your GM isn't "looking into this" fast enough, based on all the others who have had problems with this dealership.

Katie Howard

My wife and I went to this dealership after weeks of doing our homework and researching the Kia Soul. We went in with a budget and had an idea of what we wanted to pay for the car. However, when we arrived at the dealership we looked around for about twenty minutes and were not approached at all so we went inside to find a sales representative. We test drove a few cars and went to discuss the price when we were suddenly passed off to a different sales person who acted like he wanted nothing to do with us. Once we get to his desk the price of the car has gone up by $4000 because they add a bunch of extras that appear to be optional, but have already been added to the car. We then tell the guy what we can afford monthly and he says we have to sign a hand written document agreeing to buy the car today if he gets it at our “unrealistic” price. When we refuse to sign this hand written note he gets angry and tells us “well this is how we do things here. I’ll go get someone to deal with you all.” Needless to say, we went to Bob Sight Kia and bought the same car for much cheaper and had way better service.

Laura Grinter

After not being in the market for a new vehicle in almost 8 years. The staff was wonderful and delivered on exactly what we were looking for. A big shout out to Caleb Emejuobi and his outstanding service!

Autumn Willis

I recently purchased a used 2016 Kia Soul Plus from Cable Dahmer a few weeks ago and I am SO in love with my car! This car was more than I could have hoped for. From the moment I walked through the front doors I felt welcomed, attended to and valued as a customer. Katy Chael made my experience a pleasant one! This was my first time venturing out with the car buying process and I’m SO glad that I was paired with her. She listened well, provided detailed information and was overall such a personable and professional saleswoman. Carlos was also very helpful answering any clarifying questions that I had and didn’t make me feel pressured during the decision making process. Overall, I was able to leave that same day in my new car without feeling stressed or overwhelmed and with ZERO issues! I recommend Cable Dahmer Kia to anyone looking for a pleasant and personable car buying experience! Five stars all the way!⭐️⭐️⭐️⭐️⭐️

LaDawn Peavler

WORST car buying experience ever. They are very smooth about adding in “extras”. Check with your auto insurance before agreeing to purchase S.W.A.T. I agreed to purchase it at the dealer discount of $800. When signing they said “this one is for the S.W.A.T.” When signing, everything is electronic. Make them print out all the documents and go over what they are charging you for. They added on a $1,200 upgrade for S.W.A.T.

Julia Brown

I had a great experience at Kia. Christina was great in sales. She is a very hard worker and kept me inform of everything that took place until the sale was complete. I would recommend Kia of Lees Summit for your search in a new or used car. Staff is friendly and helpful.

Barbara Lewis

Purchasing a car is a major investment for me. Deciding what the best deal and car is not an easy task. The sales team at Cable Dahmer was there for me. While offering advice as to what was the most economical yet efficient car to meet my needs they left the decision to me. Their finance department extended extra effort to get me the best price and perks. That was not an easy task. I appreciate the time and effort they put into getting me financed at an exceptional rate within my budget. Kudos to all of the employees that were involved with my purchase. Thank you Cable Dahmer.

Karen Ricketts

I want to thank Brandon for a job well done. It was his first day and his first sell. He was very patient with me and he explained everything. I recommend to anyone wanting to buy a car @ Cable Dahmer ask for Brandon. Thanks again Brandon.

Tony Martin

After seeing the high reviews I was hoping I could service my Kia Optima here rather than drive all the way out to Shawnee Mission where I bought the car. I was sadly disappointed. What should have been fairly easy fixes on my car I never received any communication from the service department/service contact the two days it was in the shop. The only communication I ever got was when I called in myself and received little to no information. Needing my vehicle for a trip, the third time I called in was to tell them I was coming in to pick my car up since they were obviously not interested in fixing it. When picking my car up, it was only then they magically had a detailed list of the parts needed to fix my car and that they would call me when the parts come in the following week so that it could be done quickly. Well, that was three weeks ago and still have gotten no communication. I will be continue to make the drive to Shawnee Mission where the service has been great when needed.

Caleb Ellermann

Lucas English was very helpful and not pushy! I felt like he really wanted me to have the RIGHT car!

Cash Bratt

This is a wonderful facility. Phillip approached me in the most Caring way !! Great attitude keep up the good work. Unfortunately I didn’t get to purchase a vehicle today. But I’ll most definitely be back

Cody Grasher

I was helped by Lucas English today while shopping for my first car. He made it a great experience. He was very helpful and knowledgeable about the process. He is also very personable and great to talk to. If any friends or family are in the market for a new car, I would definitely send them to Lucas at Cable Dahmer Kia in Lee's Summit!

Keith Bratton

Dealt with Christina. She was responsive until the deal was essentially solidified. Then it was difficult to reach her to get final paperwork settled along with items that were removed from the truck when it was detailed. Overall, she is an average sales person.

Raphael u Williams

Brant Taylor knows cars. If you want a guy to give u honest feedback and good effort, take ur car to him! He is going to keep it real with you and help you the best he can.

Marcelo Quinones

I emailed Cable-Dahmer Kia about a 2009 Chevy Silverado and received an email back from Brian Plattner. He affirmed that the vehicle was still available with a phone call and so I went to the dealership after work. When I arrived Brian greeted me and then ushered me off to another associate without a reason why. The newer sales person looked at what I was interested in and told me that the particular vehicle was sold on Saturday! Can anyone say "Bait and Switch"! So Cable-Dahmer, your salesperson got me to your dealership just to get me into another vehicle I wasn't interested in! Never going there again, Oh and while I was waiting there was a woman who came in who had purchased a vehicle there that was happy about her experience, she said she was getting the run around from your staff! Needless to say I wasn't the only one that was disappointed with your Kia Dealership staff.

Ashley Deshotel

If I could give them no stars I would!! I'm just saying this now. Dont EVER buy a car from Cable Dahmer Kia in Lee's Summit! I had my certified vehicle for less than a week before having problems with it. They have now had my car for almost a month with one phone call back from the guy who is supposed to be taking care of it only because I called him 4 times prior the same day. I have been told 3 times now that they dont have time to fix my car. And how is this? When I purchased almost $3000 worth of warranties besides the 2 the thing already had just in case we had problems. I am working on car payment #2 with NO CAR! I was told at 2:30pm today that I would be recieving a phone call from the GM only to have the service manager call me at 5:30 and promise to have the Gm call me at 7:30pm this evening. It is now 8:55pm and still no phone call. DONT EVER BUY FROM THIS DEALERSHIP UNLESS YOU ARE READY TO LAWYER UP

Kyle Eklund

Always courteous, maybe not the fastest but I’d rather wait and have it done right than have it done wrong with the vehicle back quick.if it is a while they make up for it with wash or something nice. Great customer service people. Definitely want my friends and family to be taken care of by them.

Katherine Nelson

Had a great experience at Cable Dahmer Kia a few weeks ago to lease a Kia Sportage. It was going to snow later in the evening and everyone that was working with me was cognizant about streamlining the process and still getting everything I wanted. Carlos was a huge help in the decision making process, made sure I was satisfied with my purchase, and felt safe driving home in the snow!! Could not have asked for a better team to work with.

Theresa Johnson

Shout out to Justin Gilmore at Cable Dahmer Kia, who has been absolutely amazing to work with. My Optima began having issues with the engine and I was dropping it off with him frequently with service lights and eventually had to have the engine replaced. It was a long process and nearly a month without my car, but not once was I inconvenienced. He went above and beyond and always with a smile. I am incredibly grateful I have someone I can trust as my service advisor and the peace of mind it gives me is priceless.

Tim Reynolds

Nice waiting area. Staff was friendly. Serviced my car in a reasonable time.

Brenda Birge

Our salesman did an outstanding job for us. We have some difficult health issues that dictate what kind of vehicle we need and he helped us during several visits and he fought hard for us to get what we needed and the price we had to have. I would definitely refer Lucus English to anyone looking for a vehicle.

WENDY SANTOS

“Big Phil” was very helpful and patient with us. Ended up test driving 5 different models before we decided on our Telluride. If you’re in the market for something new but aren’t sure what you want, go see Phil.

Whitney Trump

Kia is amazing and their staff is even better!! I brought my car up on Saturday for a state inspection. Mind you my car is from a different lot not associated with cable Dahmer. Just excepting a simple inspection and that’s it. They were so friendly to my two year old, gave him a cute little teddy bear and showed us where the play room was and snacks! As time was going by I asked how much longer my car would be and the guys stated they were running it thru the car wash right now. I was so stocked and very grateful for a free inspection and a car wash!! Thank you Sadie Davis for referring me to Kia for an inspection.

Pat Williams

I have a real love hate experience with this place. I love the service and the selection. But I always hate having to buy a new car. That being said, they were open and forthright with me. My salesman, Aaron, his assistant Brandon and Mason the finance guy, where all great. This was actually a very good experience and I will be doing more business with these people. Give yourself a car buying break and try this place out. I also have to put a shout out to Kelly who is the floor manager. She does an excellent job of calming the nerves and solving problems. Every business should have a Kelly at the front door. Kudos

Mark Schmidt

Brian worked hard to ensure we had the best deal possible. Great customer service, 5 year unlimited mileage powertrain warranty and a great vehicle. What more could you ask for.

Ron Franklin

The entire staff was friendly! The facility is modern and welcoming! My sales-person, Christina Dennis was absolutely amazing. She was able to multi-task and take care of me while helping others. Her other customers appeared to be just as impressed as I was. She got me a sweet ride and deal even being credit-challenged. Thanks Christina!

Mike Phillips

I just purchased a 2019 Optima and am thrilled. My sales rep Carlos was a great guy to deal with. The entire dealership is impressive. I have dreaded buying cars, this experience was great. Thanks to Carlos and Cable Dahmer.

Steve Latting

Edgar was very helpful and took care of answered all my questions I felt he bent over backwards to take care of my needs

aj allen

Brandt is the service dept can not complete a simple task of reporting my mileage to kia. Neither could Shawn A, but he is no longer there. I never could get ahold of Jeff Soloman the service manager to complain. THey run out of oil change reminder stickers and don't tell you but they will throw away a tire rotation sticker from Costco. They cannot change all my wipers, they can just change two bc that's all they thought about. Sadie the warranty clerk cannot close out an account correctly and the general manager Danella Cutter, is impossible to get ahold of. It seems like they all protect eachothers extension numbers Will never have service here again. They hire bad people

Donald Ashworth

Went in to look at test drive the new telluride. Christina Dennis quickly got me in for a test drive. The one I drove was purchased by a person who test drove it just before me. Christina helped me order one with the options i wanted. The car was in hot demand and had to wait for the vehicle but Chritina keep in contact and addressed my questions. Not only purchased the Telluride but ended up getting a new 2019 sedona for my wife. Love the telluride and Christina professional help in making the purchases happen.

Sarah Chaney

Chris was kind and friendly. He helped me find a car I love at a great price!

RRW 061904

I have a Kia Sportage, it is my 3rd one. Love it will never buy another vehicle. Always get tremendous service here too. Very service oriented, staff is always polite and the waiting area is comfortable. Can't understand why anyone would buy another vehicle, for the price and amenities you get can not beat KIA

Gloria Barnhart

Great experience. We worked on numbers and found a number we could both agree on. Very nice dealership with snacks and a playroom for kiddos. Everyone was super friendly as well.

Karla Berry

Haley Broach and Brian P. Thank you so much for such a seamless and positive experience!!

jessica tennyson

Ask for Lucas English, great vehicle consultant. Wonderful customer service.

Seth Shaffer

Just bought an SUV from Cable Dahmer Kia! They were quite persistent, but not too pushy. The customer service was absolutely WONDERFUL! Caleb Emejuobi was very kind, informative, knowledgeable, and overall tremendous at helping me find the right car that would suit both me and my fiance. And when it came down to financing, they were willing to work their tails off to get us down to the payments we could afford on our budget! They make you feel like part of the family. I will definitely shop here again in the future when I need another good set of wheels!

Timothy McMahon

I went in over the weekend, and got to connect with Chris C who helped land me in my new Forte. He was very helpful throughout the process, sharing insight on various makes, models and features, without unnecessary pressure to “level up” constantly just to increase my cost. He approached the process person to person and his time and effort on my behalf contributed to my decision to not purchase from a different dealership. For a dealership that size, having individuals on the team that treat people the way Chris treated me is a huge asset.

Mary Jones

I give Miss Christina Dennis 10 stars if could she has been the best salesperson I have ever worked with and I have bought several cars over the years and she does an outstanding job she does her best job I would highly recommend her if you looking to purchase a new or used vehicle from Cable Dahmer because she will definitely get you on the road she very courteous and extremely professional as long bing as she around and It's time for a new car I know exactly who to go to thanks Christina Dennis for all of your time and help

Kylie Gilleland

On Thursday I bought a new Rio from Phil, the whole staff here is amazing and make you feel at home. They don't waste you time, they are efficient and answer any questions you have. Would highly recommend Cable Dahmer Kia in Lee's Summit for all car buyers!

Jentri Dyer

Steve was amazing! He walked me through the whole process of getting my oil changed, and was able to explain everything in great detail! Definitely 10/10 recommend! Never going another place ever again!

Atazia Pitre

I had the pleasure of working with Gigi E, once I walked in and told her everything I was looking for she listened and understood all my needs. I am a first time buyers so the process was so hard but they made it a walk in the park. The whole process took 3 days but she was communicating with me every step of the way! She wasn’t pushy like the rest of the places I have been. She also had another person named Christina D help me out as well. They went above and beyond my expectations and broke everything down for me to understand. They even put in the extra mile to help me set my car all up with Bluetooth and the new tricks. And the finance department manager Kunza ( I’m sorry I feel like I spelled it wrong) made sure that I was walking away with a great vehicle and finance options. When I was ready to give up he didn’t let me he reached out to his general manager and now I’m finally in a ride that I like and is reliable. I’m so grateful for all of your hard work, keep it going so customers can come back with a smile!! :) you guys make a great TEAM..

Tom Davis

I was extremely satisfied with my oil change and customer service at Cable Dahmer Kia. I was in and out within 20 minutes. Received a complimentary car wash! Will definitely return!

Todd Hixson

I recently purchased a used car from Christina Dennis. She turned what is normally a less than fantastic experience (purchasing a used car) into a very easy and pleasant event! I really appreciated her straightforward, friendly, and honest style. Over the years I have had some unpleasant experiences at other dealerships. Christina is a model of what car sales professionals should aspire to become. I highly recommend contacting her the next time you are in the market for a vehicle.

DJ Wickstrom

This was an odd experience that was made to be WAY more difficult than it should have been. A bogus fee that I was told was a policy and on every car was a requirement on all their cars(it's $50 worth of stuff for $890). I walked away over that only to see the car get discounted $1000 3 days later. Without diving into it, this caused me to look elsewhere and that turned into a nightmare. Then, a promised repair was removed from the deal and had to get upper management involved. Luckily, the car was worth it.

Tristen Hobbs

Received terrible service! After I got to the point I was going to buy the car, I had been in touch since 9am, it turned out there was a deposit put on it that day. I was told at 9 am it was available, and could hardly even get a sales person to help me buy the car through out the entire day. Lee’s Summit Nissan helped me get into a nice Nissan Rogue Sport though, outstanding service!!

Robert Zhou

Originally had a poor experience during the sales process, but their customer experience team contacted me and was able to work out a reasonable compromise. I appreciate the extra effort by Cable Dahmer Kia.

Eric Sylvester

New experience for me. Shopped online. Found a car (Sportage) Talked to Sales and Finance people about it. They delivered it to my house for a test drive and i signed the papers in my own dining room. So easy it was stunning! everyone was upbeat and no pressure at all. Will be back in ten years to buy my next one from Cable-Dahmer for sure.

Jason Irwin

Called to make appointment to look at car and received multiple calls & emails the car will be there and ready to go. After an hour drive to dealer no car and no one knew anything about what was going on. The car was at the other dealer and not cleaned or ready to go. Then we were told it was $1100 more than advertised price. The sales manager talked us in to coming back and against better judgment we went. They promised everything would go smoothly. First thing we noticed is there was a scrap on the front bumper not there from 2 days ago and then as we are signing papers we find out it doesn’t come with 5 year warranty as advertised but we were more than welcome to pay for one. When all said and done do not trust them and you are not buying with confidence like they so proudly advertise. Big dealership will tell you what you want to hear to sell you a car. Buyer beware

Suzanne Forbes

Fabulous service. Polite staff. Always taken good care of quickly.

Vora Lewis

I just purchased a 2013 Kia Optima Black/Black. Thanks to Ms Kamaria Tusa Sales Agent. She's wonderful person and did not stop at finding me a car that I would like. She's loves her job a lot and people. She's funny, consistent, and a professional. She made feel like I mattered to her. That made me happy. You don't find sales agents like that to often. Ms Christina was very helpful in making sure I understood all the finance papers. Mr Danny Fianace Officer got my payments at an amount that is reasonable. If I ever need another car I will definitely come back here to Cable Dahmer Kia here in Lees Summit. Thank you all for your help and making me feel I mattered. Have a wonderful and Great Day!!!

Tiffany Blake Wooten

Lee’s Summit is about an hour drive from Whiteman AFB and I recommend that all military families considering adding a new car to their family, MAKE THE DRIVE. Our family stopped in Saturday to purchase a new car before we head overseas to Belgium. Our salesperson Chris worked with us to help find the absolute best car for us. He figured out which features were most important to me and gave me many options to try out. We never once felt pressured to choose a car or buy one. I know most car salesmen can be pushy, but our experience here was fantastic. I would recommend Cable Dahmer Kia, but especially Chris to anyone (especially military families)!

Val Brotherton

When we got there for our recall appointment, there was a second recall. Our one hour appointment turned into 3 1/2 hours. We were never offered a vehicle to go get anything to eat, or have anyone ask if we needed anything. They never told us that they were sorry for the delay. All they gave us was 2 coupons for a car wash and oil change. Poor customer relations. Val and Anita Brotherton

Jonny Brady

I went to Cable dahmer Kia with the intentions to add a second vehicle to my my family, I had chosen the vehicle I wanted and began the process to get it, I had been at the dealership for almost four hours waiting on the financial end, I was informed that they were still working on the financial end and that they would be giving me a temp plate to take the car home, they assured me that everything would go through and they would give me a call in the morning to have me come in to finish singing papers for the vehicle. I didnt receive one call to come on or a courtesy call to inform me they were still working on it, I waited until afternoon with still no call, I called to speak with the financial department only to be transferred and receiving no answer from anyone. I physically went and took the vehicle back to find out what was going on, when I arrived they receptionist informed my the financial sales person was in with other costumers, I waited over 30 minutes to speak with him, he then took me back to his office and said they were still working on the financial part, then he stated that they needed more information from me, which was false due to the fact I had physically given all the items he asked me for the day before, he asked why i was getting upset about the situation and i stated they I didn't even receive I updated phone call about the situation, I gave back the keys and thanked him for his service and said I was done with trying to purchase the vehicle, he then said to me " whatever have a good day". I believe his name was either EK Or EG, one of the worse experiences I have ever had, at the end of the day if you don't have the right credit score and willing to but a large amount of money down, the will not be in any hurry to help you. As I former Active Duty Military Member and current Military Reserve member, not even so much that just a customer in general, I didnt understand why I didn't receive even one courtesy call to let me know what was going on, very unfortunate situation and I truly hope no one else has to go through that, everyone should be treated fairly no matter what their financial situation is.

AB

Went in to ask for a specific car that was supposed to be on the lot. Salesman took 20min and brought me a car i didnt ask for. Asked him again if he had the vehicle i was looking for and he again tried to sell me something else. Pushy and didnt listen to me.

Megan Baur

Phil Ford was by far the best car salesman I have ever encountered. I will never buy a car from anyone else, as I never once felt pressured. Make sure to come her and ask for Phil.

Susan Malone

Haley Brosch is wonderful and so cheerful and positive !!

Gunnar Kodas

Drove 40 minutes to Cable Dahmer Kia to look at 2 2018 Mazda CX-5's they had there. When I got there, the Salesman I had made an appointment with had apparently been sent home just before I arrived. So instead they sent out another salesman who had no clue what I was there to look at and any of the information I had given my other Salesman. So I had to start from scratch which took 40-45 minutes just getting the make and model of my trade-in before even getting to look at the CX-5's. Then when we go to get in the CX-5 it has no gas, so I can't test drive it more than a couple hundred yards due to the gas gauge saying "9 Miles to E". He offered to go put gas in it but at that point I had already invested over an hour and a half of my time and had just gotten to see the car. The CX-5 also had a bunch of dents and scratches that weren't shown on the website. Overall it was a terrible experience. I purchased my car elsewhere.

Jc Jenkins

I usually go to the dealership at 104th in KCMO. This time I went to the new location in Lees Summit because the sales person I trust and work with transferred there. Christina Dennis is the best. She goes the extra mile to ensure you are a satisfied customer and she does not disappoint. She does not try to sell you what you don't want. She listens and genuinely shows concern to get you exactly what you are looking for. She got me the best deal on my Buick Enclave. I thank Christina for her integrity and "get it done" attitude. The entire dealership staff was very friendly and accommodating as well.

Jeni Butcher

I was completely dissatisfied with my experience. while I was test driving vehicles, I was told inaccurate information about how much gas mileage the car got, how many seats are in the car, or if it was getting detailed or not. I felt as if my salesperson told me lies to make the car more appealing. During the financing, I was specific on which lender i wanted to use. I told them I wouldn’t purchase unless I was able to Borrow from a specific place. I was told that I was approved by the lender of my choice only to find out later that I was approved through a different place. At that time it was too late to back out. I asked three times and was lied to all three times. My car was never detailed, there were crayon markings and trash inside it. Although I complained, nothing was rectified.

jggala220 .

Very attentive to my needs. Quick solutions, and assurance that the company stands by their word. Greatest experience, from beginning to end, that I have ever had in making a vehicle purchase.

Rivy Parker

Cable Dahmer Kia and Brian Platter are exceptional! I am a 3rd time Kia buyer and second time Soul buyer and am so thrilled I brought my business here. Everything from financing to test driving was smooth; Brian is definitely a customer advocate. Buy a KIA and buy from Brian! My husband says that their service department is incredible.

Ali D

I used your service department today to get a couple of recalls taken care of on my Soul. Service was excellent! Repairs were made quickly and everyone was very nice. Thanks so much!!!

Nathan Karner

The staff here from GM, to Sales (especially Phil Ford), to Finance, to customer relations, was extremely professional, knowledgeable, and not in any way pushy. This was the best car buying experience I have ever had. Thank you!

C Arms

Amid was great to work with. We visited this Kia dealership last year to test drive a Sorento and they were very knowledgeable and willing to work with us without pressuring us to buy a vehicle. The same was true when we visited last week and we're looking forward to getting our new car! Great customer service at this location!

Missy Oz

Amid was great!! He listened to what we wanted and what kind of budget we had and he found us the perfect car and Joe in the finance Dept worked his magic and got us into the car with the payments and add ons we needed. Everyone we spoke to was very nice and helpful. We absolutely love the service we received from Cable Dahmer Kia and we absolutely love our 2019 Kia Optima!! We will definitely go back and see Amid when we are ready to make another purchase.

Chris Hess

All I can say is very disappointing. Sales customer service is terrible. I should not have to try to run down my salesmen,to try and sell myself a vehicle. Attempted to Call, text even received a email from Jenny Customer Experience Facilitator saying Jonathan will be contacting me shortly. still waiting Jenny. I could ramble on more but you get the point.

Laura Moyers

My husband and I visited the Lee's Summit Kia location and were very impressed with not only the facility but the selection of cars. We were especially impressed by Haley's positive attitude and helpfulness and helping us make a decision. Highly recommended! :-)

CC Ellermann

Lucas was my car salesman. My previous car got totaled and didn’t know if I would find a new car or not. Then Lucas and I found THE PERFECT car in the lot! Everything I wanted! I am so happy!! Lucas you’re amazing and go Cable Dahmer Kia!

Gail Hardin

Prior to arriving at Cable Dahmer Kia I had purchased and returned a used vehicle that I felt was a bad purchase and was thoroughly exhausted from the car buying experience that is until I met Christina Dennis. She was very patient, kind and compassionate in handling my purchase of a vehicle. We spent several hours looking through their inventory, discussing the right payment amount and options before she left the store and went to another location to pick up and bring to me a vehicle that I loved! She was anything but a high pressured sales lady. She sent us home with the vehicle on loan to make sure we truly enjoyed the vehicle and I did! Then I had a bump in the road b/c my financial adviser disclosed to me that I had to wait until the closing on my home was complete so I could refinance my house and purchasing a vehicle during this time was out of the question. I was disappointed and informed Christina with much regret. However to my surprise she and the finance team returned with a wonderful solution that allowed me to still purchase the vehicle w/o impacting the close on my home! I have never had such a wonderful experience as I did with Christina Dennis and the team at Cable Dahmer! If you're looking to buy a car see Christina Dennis at Cable Dahmer Kia she is the BEST!!!

Mirannda Dowdy

I absolutely love my new car and can't thank Craig and Raul enough for how hard you worked to get me into it.

Rita Tiedt

Phil Ford went above and beyond expectations to get the exact car I wanted. He is a top notch professional and listens to his customers. I cannot thank him enough for all of his efforts.

DannyRyan Grande

Bought a new Kia Sportage from them and the car is great! The customer service is not the same. Every time I call to make an appointment, I get put on hold for an extremely long period of time. And when someone does answer I get the, “there isn’t anyone available for you to talk to at the moment, can we give you a call back?” And I NEVER receive a call back. I tired for over two weeks to set up a service appointment and everyone is unavailable. I did finally get the appointment set up and they said a loner vehicle would be provided for me at 5pm on a Tuesday. I made the appointment for two weeks in advanced to give them the opportunity to get things set up. They tell me that they will give me a call to approve the appointment. NEVER HAPPENED. The day of the appointment I call to make sure the loaner will be ready, and they inform me that no loaner vehicle is available!! Then I get told that I will receive a call back and yet again to no surprise, it doesn’t happen. Currently still waiting for a call back. Don’t trust them for reliable customer service.

Leigh Nitcher

My husband and I had been waiting for the Telluride to arrive. We were not disappointed at all. What a wonderful vehicle and what a wonderful experience we had purchasing it. Betty was the BEST to work with. Everyone we dealt with was so friendly. We definitely recommend purchasing a vehicle here. Can't say enough good things about this Kia dealership. Thanks for treating us so good.

Terrie Maloney

Just bought a new sorento My salesman jonathon was wonderful. It was a great experience. Thank you

Eetai Levin

Wonderful experience highly recommend. Having one day off of My Crazy Life, I was able to go to a few dealerships that really made me feel like I'm wasting my time until I met Chris Cipparrone at the Kia dealer. Chris was extremely nice and very knowledgeable. When it came down to negotiation he stood behind every word and the dealership did not play the awful game of bringing is superior to talk down to me, like I don't know anything and convince I that what they have is the best deal.

Will Reece

Friendly staff and nice facilities. The detail job they did was amazing!

Robin Miller

I did not have any issues with my salesman. But the financial department is a MESS! Once deciding on my purchase I waited 3 hours plus to finance my Van. Filling out work paperwork was’nt bad but tomorrow will be two weeks and I am still waiting for the Title and bank information. I have spoken with several customers that have the same experience. This needs to be fixed.

Kathryn Simmons

Spoke with them about a 2020 Telluride they have listed for 42,910. As we spoke the sales girl informs me that it isn't the current price and that it's $5000 more than listed. She states it's because it's such a "HOT" car. Well Cable Dahmer Kia, you can keep car and you won't get my business.

Aaron Kincaid

This review is for their service dept. I had my car towed in on a Friday morning for a warranty issue, and I let them know well ahead of when it would arrive and exactly what was wrong with the car. I checked with them Friday before I left work and they hadn't taken it in yet. Understandable, they have appointments. Saturday I waited till 11am to call, wanted to get an update and find out about a loaner. They said they would check status and call me back. Waited till 2 for a call back, NEVER happened, and since they close at 3, I called again. They said that they should have it done Monday morning, and they didn't have any loaner cars available. After prodding some, they set me up with a rental to be picked up at the rental place on Sunday. My fault I wasn't available to pick it up on sunday so i had them set it up for monday when the place opened. Rental place called back and said they couldn't get it till 9am. That didn't work so I borrowed another car and cancelled the loaner. All day Monday I called and left messages trying to check on status of my car. My call was never returned. I ended up having to show up at 4pm. to get an answer. STILL took 20 minutes for them to figure out if it was ready. It was not. My belt tensioner had gone out and shredded the belts. I've been a mechanic for a long time, this is not a difficult job, the only reason I took it to them is because it's under warranty and it was the closest Kia dealer to where it broke down. I was told the mechanic just finished digging out the belts. Tuesday I called to check, got the same we'll find out and call you back, twice. Called again on my way up there and was told the one of the belts was the wrong one, it will be here tomorrow. Finally got my car back on Wednesday and so far it's ok. The lack of communication between the techs, advisors, and customers is appalling. I would NEVER take my car back to this service department again. This was my first and last experience with Cable Dahmer. Period. If you decide to use this dealer for service I pity you, and I hope it goes better than it did for me.

Paul Curtis

Mr.Young listen to our wants and showed us some nice cars. This is a great place to shop.

Janae Bentley

If I could I would give them 25 stars. Wow they are spectacular. The salesman James Maurer was the best salesman I have worked with. He walks you through the process and helps you overcome the anxieties of buying a car. If you looking to buy a car here ONLY ASK FOR JAMES MAURER. He will not let you down!!!!!!

Benjy Waller

Holy Cow. I've not been that high pressured since the carnival midway. I will NOT set foot in this dealership again. This was just after asking if they had a particular vehicle I wanted to look at. I couldn't imagine how bad it would be if I actually took a test drive.

Marleisha Brown

Christina made buying my first car experience great !

Christopher Johnson

A set of fortuitous events led me to Cable Dahmer Kia of Lee Summit. The matter was urgent and when I say that I am happy I walked in those doors, I mean it. When I arrived at the dealership, I asked to speak to the General Manager. It was prime time for car dealerships. For sure I won’t be able to speak with him, was my thought. Not only was I able to speak to the GM David Dunn but he also took the issue I was inquiring about personal and handled it with the utmost sincerity. I want this review to inspire people that are looking for ancillary things above and beyond that of just purchasing a car, like; a crew with integrity, courteous staff, caring individuals and people that treat you like one of their own, this is the place. I am very forthright with my reviews and concerns. This message is probably the most meaningful one I have submitted thus far. David Dunn has a heart to help and that is what I desire in a person that I decide to spend my money with.

Bradley Cowling

I hated coming to the dealer until I started coming to this Kia. Steve is good at explaining what is going on with my car and doesn't pressure me into buying anything. He shows me what I need and tells me what can wait and that's what makes me trust him. He treats me like a person and conversations are easy to understand with him. I appreciate all his help making a plan for car so I didn't spend all this money for it just to break down in a few years.

Michelle Vides

Every time we have had oil changes done which has been done on 3 different cars at 3 different times (including my mother's car who doesn't live with us) they have not tightened the bolt and we get home to find oil leaking on driveway. Ok, one time I will let it pass but this has been at least three times now and it's all in the details. This should not be going on. We always have new cars and this has been the only time I have had this experience. Who wants to drive twice to the shop to do a simple thing that should not be a problem to begin with. So just a heads up If you go here for oil changes you might want to at least mention this or avoid it all together.

Whitney Blake Tyler

My husband and I love our 2019 Kia Forte! Lucas, who is a new salesman, stopped us immediately to help us. He listened to our needs, was very friendly and easy to talk to. Sierra stepped in to help Lucas with the negotiations. She was very professional and made sure we got to terms that worked for us. Danny in financing was also great! We really appreciated him taking the time to make sure we felt comfortable and that we understood all the services that we qualified for. Thank you!!!

Bee Nastyyy

Just got me a used cadenza and I'm super excited!! Christina Dennis is AMAZING!! I stand by the Cable Dahmer brand!!

MARTHA MUNDAY

Caleb helped me make the perfect choice and handled my needs with lots of patience!! Love my KIA Optima!!!

Hannah Bridges

Just got a new car with the help of the wonderful lucas English. I highly recommend asking for this guy. He went above and beyond!!!

Tracy Yager

My husband and I had an excellent experience at Cable Dahmer Kia! It was sincerely the best car dealership experience I’ve ever had! Matt and Ben were friendly, knowledgeable, very helpful and sincere when it came to recommendations and assistance! Furthermore, all other staff were welcoming and helpful throughout the whole process! I would absolutely send any family or friend here! We love our Kia and look forward to working with Cable Dahmer Kia in the future!

Tim Stein

I would highly suggest going g to this dealership, if you are looking for a new or preowned vehicle. The sales staff especially Sierra, are very very helpful and service and customer oriented. Sierra helped me find the right car for my needs and wants. The finance specialist Danny was very well versed and knowledgeable about everything and made financing a walk in the park. Thank you again so very much.

Chris Malm

We bought a car for my daughter there we've had a couple of issues and every time we try to deal with them we are treated like second-class citizens I would recommend going to another dealership if you are looking to buy a Kia product

Joshua Simcosky

I was intending on contacting the manager to file a complaint about the customer service I experienced today, but one employee of the many that I talked to (because most wouldn’t even make eye contact) changed my whole experience. I found a great deal within my price range on a used car on Cable Dahmer Kia’s lot after I hit a deer and totaled my car, so I went in for a test drive and had a great experience. I decided to sign a deal and put over half of the total cost down as I was waiting for the insurance check to come in the mail. I told the salesman that I would be back within a week to pay the balance (after the insurance check cleared), and was told to take my time, my car would be waiting, and they were flexible for situations like this all the time. When I came back 5 days later, I was greeted with “did you bring a check?” When my debit card was ran, it said i did not have sufficient funds, which was frustrating for both parties however the moment the transaction failed, I felt so embarrassed and noticed the demeanor of anyone who the salesman had talked to turned very awkward and was so uncomfortable I just left and called my wife for a ride home. My wife showed up 30 min later with my checkbook and all of the sudden, I was a person of value again. The point of this review however is not to document how bad my experience was, but to praise the employee in finance that processed my check, gave me temp tags, title, and finalized the paperwork. He was engaging, funny, and empathized with the embarrassment of my situation. He made the experience easy and enjoyable, but more so, didn’t just “provide good customer service” because he’s supposed to; but (what seemed to be) because that’s just how good people treat everyone.

Jordan Collins

I was a first time buyer and didn't know what to expect but then I bumped into the best guy who works at cable dahmer kia his name is chris!!! He took us in and made us feel like we we're just a part of his family, he did not talk down to me or make me feel like I couldnt afford anything he was always looking for the best deal and kept my best interest in mind. I cant talk highly enough about mr. Chris! If you go to this facility please please please ask for chris

Jennie Jennings

We came in to look at a used Volkswagen and ended up working with Phil Ford. Phil showed us the car and knew as much about it as the sales people we spoke with at the actual VW car lot. This was impressive in itself, but the more time we spent with Phil the more we realized what a great person of integrity he was which when put together made us feel very pleased to do business with Cable Dahmer Kia. Further still, we also enjoyed working with Ngunza in finance who stayed late and postponed his dinner to finish our financing paperwork before Phil pulled our car around with a big red bow on it. Overall, it was the best experience we've had buying a car.

Julie Everly

Great place to buy a car. Everyone was professional and very attentive. Phil Ford was awesome, made the car buying process fun and easy! I will never go anywhere else!

Brian T.

Customer service is unreliable, there was a few problems on getting the vehicle we wanted and settled for the next one because it wasn’t held for us and another sold it , ooops . Then we signed our trade over before we were aware of a huge fee that we were not prepared for. Should’ve been the other way around. Just be aware of everything before you sign and read all and don’t rush . The rear camera don't work all the time even after replacing it , it is doing the same thing. I called service advisor left a message , called the service manager , left a message , no response. I will not recommend anyone until this is resolved.

Dustin Irvin

Haley did a really good job and is good at what she does.

Kristina Mundy

I had a great experience today. Steve John's was very friendly and took all the time needed to o over all the stuff my car needed with the cost and time needed for today. He checked in with me during the time to let me know what else may be needed and how much longer it would be. I appreciated that a lot. Thank you very much!!! The play room and snacks and water were awesome for my little one!!!!

Alan Larrabee

Absolutely horrible dealership, the worst car buying experience I've ever had in my entire life. Seriously. Both times.

im Savy

Customer service is great, got my car serviced quickly and efficiently. Beautiful dealership. Great customer area for waiting. Kid friendly!

Megan Liardi

Amid was great to work with buying our new 2020 Kia Soul. Very personable, willing to work with us on our budget, and knowledgeable about the benefits of buying though Cable Dahmer and Kia vehicles.

Trina Wright

I’ve been to Cable Dahmer Kia for service twice now and have been very pleased both times. The second time was for an engine replacement, which happened to be on back order. It took some time (through no fault of the dealer) but Ben kept me informed all along the way. I received a great loaner and really was just impressed all the way around with their excellent communication and service. I would recommend them without hesitation.

irene downs

My initial buying experience was very enjoyable. They have invested in a beautiful facility and top of the line amenities. From my first call to the signing of the paperwork, I found all the employees very helpful and friendly. I don’t immediately right reviews after the initial engagement, I usually wait six months to share my thoughts, so they are an 360 degree perspective of my experience. I was originally notified in January by the extended warranty company that my policy and coverage were invalid. When I called to figure out why I was told it was because the dealership had not sent the proper paperwork over. I have called the dealership no less than 10 times to try to get the issue rectified including being referred to Betty who was the customer service manager, multiple voicemails to the finance manager, and when I was at my wits in, I spoke to a new person in finance named Donnie. He committed to call the dealership’s liaison with the insurance company to get it rectified and call me back within 20 minutes. That was over 2 weeks ago and I’ve left 2 additional voicemails since then with no resolution. All car companies are great when you buy the car; the real test is, will they be there for you after you purchased the car. I’m very disappointed in the level of service I have received and am continuing to work to resolve my issue.

Lacy McClain

Amid was my salesperson. Other than a lot of haggling it was a good experience. Kia undervalued my trade in. I got the very low end of the range Kelly Blue book suggested for my Jeep that was in excellent condition. It was valued about 2k hired at Dodge. Also I Have never had a finance company require money down just because. Although I ended up a really close to where I wouldn't be it took a really long time to get there however customer service was very good and the building is very nice and at least be were comfortable during the wait unlike another car dealers

Brenda Swofford

I want to give Haley Brosch 5 stars in caring and meeting my needs as a customer. She went beyond the call of duty by going twice to pick up a car at a branch Cable Dahmer. It is salespersons like her that will bring me back and refer others to Cable Dahmer Kia in Lee's Summit. Thank you, Haley, for your time and effort. You're a 5 star employee!

Mark Redford

We thought we finally found a dealership easy to work with, great salespeople, great service dept....well here it is almost 2 months later and still have a problem with the vehicle we purchased. It was in the shop more than we drove it due to a key fob issue. We were told to get a video of what was going on with it, we had several videos of it. Purchased an extended warranty that supposedly covered all electrical as well. Took it in only to be told they couldn't duplicate the problem. Then told to take it to a Dodge dealer as they could find the exact problem. Dodge dealer said it was never gonna be covered as it was a maintenance issue. Seems like they are avoiding the whole issue of buying a new fob for a vehicle we bought from them....

Teresa Littlejohn

I got a loaner vehicle, and they didn't even clean it from the last people that borrowed it. I got my car back and they didn't even vacuum or run it thru the car wash, that they have on sight. I thought they did that for all customers?

Linda Pepperdine

Very pleasant experience. Thank you for being so honest and not gauging a senior citizen.

Stephen Till

While it was a long process, Cable Dahmer successfully helped my wife and I in what I can honestly say was the best car buying experience I've ever had. Lucas English did an amazing job, and I would HIGHLY recommend you ask for him by name if you go to buy a car. Lucas listened to us, knew exactly what we were looking for price wise, and he made it happen. He was down to earth, and did not apply pressure on us at all (in a situation that is normally horribly nerve wracking). He even came in on his day off to help clean up our car, and just make sure that everything went smoothly. I absolutely cannot give him enough credit for his professionalism, and commitment to customer satisfaction. Cable Dahmer gave us the best deal that my wife and I have ever had. We purchased a used 2013 Ford Edge. Though it was labeled as 'Buy As Is', the car had an issue with the right passenger door ajar light constantly being on. This was a real concern for me, however I sat down with the GM to have the issue addressed, and he didn't even hesitate to get me taken care of. The Service Manager came over, evaluated the car, and ordered the parts for the repair right away. No grief, no grumbling, just genuine customer satisfaction. My one complaint about our experience was the wait time. We were in the dealership from 9am to about 6pm the day we arranged the deal, but even then they couldn't get our financing taken care of. The next morning, I arrived at 9am, and by 11am they still hadn't gotten around to taking care of me. The wait was incredibly frustrating, and really dampened my overall experience...that is until we finally sat down and saw the awesome deal that they were able to arrange for us. Long wait, but worth it. I would gladly recommend anyone to Cable Dahmer without hesitation. I'm normally not pro-big dealerships, but these guys truly do a good job, and I'm very grateful for their service.

maurisha heard

I can't began to expressed how thankful I am with this team, just ABSOLUTELY AMAZING ! I've been turned down by several car lots. This was my last resort. When James mauere my sales rep ( might I add is wonderful. ) was telling how they was gonna do everything thing in thier power to make this happen. Not once did they sugar coat thing for , they nevered promised me anything that they couldnt make happen I didnt believe him. Long story short that day I walked away with my brand new KIA RIO . very friendly place Sign Customer for life

Oscar Heat

I went to cabledahmer Kia and I received a great service by Christina Dennis, she was spectacular, pick up my car for service and keep communication, the manager was great too Raul treat me very good I will definitely buy my cars here and the price was great. Clean place and friendly faces.

Jeff Edgington

Aron was great to work with on my purchase and the entire staff was very helpful finding me exactly what I was looking for. Highly recommend this dealership for your next purchase.

Amy Michaels

I just bought a certified used car here. Ask for Edgar Miranda. He will go the extra mile to make sure you are happy and receive superior service! He's my new best friend in the car business!

Nathaniel Heath

That service advisor steve John's bar far the best ...6 stars if I could

adrianne Jones

I give Christina Dennis and the Kia staff FIVE STARS! I recently purchased a vehicle at this location and Christina Dennis was amazing! She was very knowledgeable and on point. The staff was very friendly and dealership was very clean. I definitely will be letting my friends and family know about my wonderful experience I had with Christina Dennis!! Thanks again !!

Nicole Wigfield

Stevo Johns is a great service writer. Made sure I understood what my car needed, and didn't strike the fear into me when I chose to only do a few things. Excellent customer service skills.

Constance Keeling

Had great service from Christina Dennis. She was very accommodating and willing to do more than expected. The finance people try to cheat you

Natalie Saville

I had amazing service by Steve! I am terrible with cars! But nonetheless he made me feel welcomed and he made me laugh a whole bunch! I definitely know who I am going to from now on! What a great human being God has graced us on this planet! I can never find a good Steve, but Steve was one of kind! Thank you so much steve!

Jay Riley

Forgot to rotate tires... so can’t give a five star rating... also during new vehicle maintenance thought kia would run engine diagnostics to check for updates ... love my sportage

Allison Spedding

Phil was absolutely wonderful! He told me about everything on my new car and was super helpful with literally every aspect of buying my car.

Carlos Diaz

They should do a better job on be specific with their services, when I took my SUV to get a oil change I was supposed to be free since is a lease, I even explained to the girl at the desk that it should be free and she said "oh yeah we got it,(my wife called before and she was told that it will be free also) but when it was time to go home they told me that they dont do that service for free because I leased the SUV at different dealership. Bad experience at this place.

The Beej

Amid Jones was my car guy. Very knowledgeable about the Telluride and the process. I found Amid via social media and a mutual friend. We chose to make the 8.5hr trek from Ft. Worth just to make the deal with him specifically. I'd highly recommend him to anyone for their car needs! Thanks brother!

Alfonso Perez

So I bought my used Jeep trailhawk from cable Kia a couple weeks ago . Went in with what I needed from them and they hooked me up. drove out with what I wanted . Thx to jon Solis and their financial team. Rolling with my Jeep trailhawk .. NICE!

Noble Williams

I was looking for a car for dad that was reasonably priced but dependable. Christina Dennis helped me find my dad a great car at a great price. Thanks Christina for your patience and the effort you put into helping us find the right car.

Fred Cronen

Just worked through sales process with Haley. She was great to work with. No major issues settling on a price and she was very attentive to all the minor details that go with a car purchase.

JaneFromStayFarm

The main reason for this review is to give Cable Dahmer Kia a chance to make improvements. The good things: The new young salesman and his colleague did a really great job on pricing me the car that I ultimately wanted, in a short amount of time. They were courteous and easy to deal with. (This would be my 3rd Kia Sportage I've owned and have had great reliability with them) The bad: After that, however, I spent nearly 6-7 hours total ...waiting. 3.5 on the first day to fill out all the documents and putting a deposit down, and 3.5 on the second day waiting for them to tell me a final interest rate that was actually inline with the market and I could accept. I figured this would have been ready far sooner since the paperwork was filled out over the weekend and I came in after work to finish up the deal. Then I waited some more, with very little interaction with anyone telling me what was taking so long. The car was prepped and was finally able to take it...but still no temp tag. I figured the hell with it, and left without it, as I had people waiting on me elsewhere. Before leaving, it was mentioned to me that the new sales manager didn't have his log-ins yet to quickly get a temp-tag. Bingo! This was what I was thinking the whole time I was WAITING! Lack of management! The building is fantastic, as well as the selection of vehicles, but no one took the time to give me a tour of the place. No tour of the service department, which I thought would be fairly important when it comes to sales. No tour of the lounge, finance, etc. As a new customer, I was surprised there wasn't an attempt by the hosts to show the place off, while I WAITED. IMO, a customer should only have to deal with 2, maybe 3 people at most to purchase a car, not get passed to to 5 or 6 different ones and having to repeat things over and over again. Its hard to build a rapport with a potential return customer using this kind of process. Bottom line to me, is lack of leadership and coordination. In the end, everyone I dealt with got the job done and were as courteous as could be under the circumstances. If you time on your hands to kill, then it might not bother you like it did me. The selection is great, the building is nice, and even the staff was nice, just seemed disconnected. I'm still on the fence about taking any service work there in the future. Time will tell.

Paige Cowling

Steve Johns is a very nice man. He helped me through the service process and answered all my questions about my car in a way I could understand. He is definitely the go to guy at your store. Thanks, Steve!

Karen Briggs

My husband and I spent hours looking for a specific car on line and thought we had found it. We drove 200 miles (100 each way) to see it. Turns out it wasn't the same car as was advertised or the car was advertised as something it was not. So disappointed that we were misled so badly. They then said they did have a car like the one we wanted and showed us several different cars that were nothing like what we had said we were interested in. Be very careful of the things that are advertised for this car lot. It may be a waste of your time like it was ours!

garland rankine

Let me tell you about this dealership. We started looking at Cars last Monday with them and other dealers. They never once tried to pressure us into something. As other dealers were not welling to work with us, but Cable Dahmer rolled out the red carpet for us. Within a couple hours we was driving off in a brand new Forte. Phil and Lucas are great salesmen and EJ is a great financial manager. We love our new 2020 Kia Forte

Scott Middleton

Phillip Ford was ready for us despite us being late. The test drive and purchase was very smooth. We felt good about the the deal we got and were overall very happy. Thanks Phil!!

sommerer15

Good price, quick service, and the washing of my car was a nice touch, however, my technician said he would follow up with me regarding a tear in my driver’s seat but never did.

Matt Brace

We came in because the car we were doing brake replacements on had been over-torqued during inspection. Each lugnut had been carelessly over-torqued by at least 50 ft/lbs and we came in at 6:03. We saw several techs working in the garage. We asked for the problem (which was their fault) to be fixed and were told by four employees that no one was going to help us. The correction would have taken ten minutes. The overall attitude, carelessness, and lack of willingness made our experience unenjoyable.

betty dowdy

I bought a 2019 KIA Optima from Amid Jones and absolutely love it he showed me everything and helped me to understand all of my car to me and made me feel so special through out the hole presses and so did Craig Holt in finance thank you all for making me feel like family

Gerri Lynn Baxter

We bought a 2018 Kia Niro in December 1917, and we got mostly excellent service. Just be sure to double check the list of things you're supposed to get, like the spare tire. Today's service was an oil change, tire rotation, and a wash. We were in and out in an hour and a half. The dealership is ultra modern, all white and gray, with plenty of windows. Sparse, but welcoming. Friendly, helpful people.

Brett holt

The only reason I gave a one star was because zero stars is not a rating. I recently bought a Ford Fusion used and the extended warranty. I dropped it off to the service department and left in a loaner car. Here I am on week 5 of them having my car. No one from the service department has called me I called on Monday and left a voicemail for Dave the general manager to call me ( my voicemail said I was upset but would be interested in maybe making another car purchase on the Kia Optima I’ve been driving) so on top of getting another car sale from me. And yet no one from the Kia dealership has called me. The only reason I know what’s going on with my car is because the nice guys at the local ford dealership have called me this week with the updates on my car. YET NO ONE FROM KIA HAS CALLED ME AT ALL

Mary Thompson

Fast Service! Excellent customer service!

Shaundria Raybon

This place has been very good to me and being a young person it’s hard to find a place that treates you like an adult. This place had no problem doing that .So if you have a need for a car, this is the place to go.

Amy Gully

I had a wonderful experience at Cable Dahmer! Everyone from the receptionist to the financial advertisers were both professional and helpful. I was walked through the entire process, given explainations to help me better understand what I was paying for and never felt uncomfortable. I was not forced into buying, but guided in the right direction to make the best offer on the 2018 Kia Soul that I bought. I felt that I was in the right place and purchased a fantastic car for an affordable price. My first car buying experience topped the charts! Thank you!

Troy Kuhn

Amid did a nice job showing me the cars I was interested in, showed patience while I considered.

Nick Allen

Pretty good dealership. Need to be a little more organized though.

Adrienne Reese

Shout out to Terra, the receptionist in the service department. I live in Nebraska and she has been absolutely amazing on the phone with me while Kia has my car after it broke down while visiting LS. Thank you Terra, you are awesome to work with.

Kim Stewart

Got in a little late for my appointment they still took me in got my service done quickly.

Jonas Lippuner

Fast and friendly service. Came for an ID/OD and they did it for free in 10 minutes!

Haley Forgey

Great experience and super helpful! Worked with Brant, he was very professional. Will definitely be returning.

Sergio Leeper

Wasted wayyy too much of my time. Refused to run contact lenders. Spent more time trying to get me into the dealership than actually selling me a car. Everytime I went they needed me to come back another day. Worst car buying and dealership experience of my life. Would recommend a place where the staff is knowledgeable willing to help and actually likes making money. Wish this could have been a zero star review.

Kipper Knitter

I had my car in for service 06/26/19 and provided the case number for my mileage reimbursement case. Called the program last week and then spoke with someone at the dealership and proceeded to be passed back and forth between the dealership, mileage reimbursement hotline and consumer affairs. Was told it was submitted on 07/17/19 ( the date I took it back in for a Missouri state inspection) but the warranty administrator did not "push it on through" so I'm still waiting as this person was out of the office last week. Also was instructed by the mileage reimbursement specialist that the dealership would be calling me back due to my dissatisfaction. Spoke with the reimbursement line today and they still haven't received the info. So disappointed in this dealership. Wondering how long it will be before I get a call back from anyone at this dealership. I miss the service experience I had with my Nissans---Kia needs to learn how to provide good customer service.

Ms. B Young

The purchase of any vehicle is a major financial obligation. Christina Dennis helped me in the right decision on what the best deal and car was for my budget, lifestyle, and interest. Her suggestions and auto advice were not just a sales pitch. But truly personal, highly applicable, one on one service based on “my” individual needs. It was a great car buying experience....many thanks Christina!!

Elizabeth Sanders

I'd give Steve Johns 10 stars if i could. Im beyond thrilled to have found such a caring and honest service provider. The service was excellent and fast. Thank you so much!!!! You will have a customer for life.

Avery Fowler

Have now been there 3 times! Nothing but disappointed! A truck that was being transported there for me to look at never showed up after I sat an appointment. Time two i told a price and the number constantly changed and never got a clear price. Time 3 saw THE ASKING PRICE online went in to look, and they said it was a typo and no way they could sell for the price they sat! Extremely disorganized, and unprofessional wouldnt reccomend anyone wasting time here.

Demitha madlock

Christina Dennis move to the Kia store so I follow her to the Kia store .She have sold 6 cars and I am thankful to have a outstanding sale women who really take care of me .