Reviews of Mac Haik Chrysler Dodge Jeep Ram Flowood (Car Concessionaire)

Mark Shelby

Friendly, truthful, low pressure... Made it easy to want to do business here!

First Name Last Name

Excellent! Terrance is very knowledgeable and works hard to obtain what you are seeking! Be sure to ask for him when you stop by.

tom schwab

Wasn't over pressured salesman friendly

Sonya Mac

My experience with this purchase was very short and sweet. I inquired on the internet Saturday and was riding in a new vehicle Thursday. Victoria Munoz was my salesperson and she did a fantabulous job. They were awesome! I will definitely return when it's time for another vehicle

Underdawg Apparel

The thing I liked about my experience is how knowledgeable David and Victoria were of the inventory and how patient they were. They went above and beyond from previous experiences I’ve had at other dealerships. They didn’t allow much time to go by without asking how we were and showing compassion.

James Franklin

Slow dont know their own vehicles

Burt Peyton

Very dissatisfied with my visit to the dealership. I received a mail promotion from Mac Haik stating that if I take 2018 Ram truck for a test drive they would give me an Amazon $25 eCard of my choice. I wasn't given an ecard and have not received an ecard since my visit last Wednesday.

Martha bramlett

The salesman that helped us (Mr.Larry Snow) is very knowledgeable and friendly. He was willing to go the extra mile by making sure we were pleased. As a matter of fact, everyone that I encountered at Mac Haik were friendly and extremely helpful. I will buy all my future vehicles from here.

Nicole Jones

Bought my new RAM 1500 from this dealership. My sales consultant was Ken Jones he was very helpful and answered all my questions and help me select the perfect truck that fit my needs just like I asked. The whole process from the time I pulled in to the time I drove off was about 2 hours. I would Highly recommend this dealership over all others and ask for Ken Jones he was awesome.

Katrina Edison

The customer service is awesome. Love the atmosphere and everyone is friendly. Been getting all of my cars serviced here for years.

Jessica Fuller

Amazing service department! My local Jeep dealership is awful so I decided to make the hour and a half drive to Flowood. It was WELL worth it! They had my Jeep fixed within 48 hours and were very helpful! Phillip was so easy to work with and kept me updated through the entire process. Will definitely use them again!

Blake Walker

Went in to look at a car made them aware that I was in the market in a week to purchase a car for 25-30k cash. I was told they couldn’t “find the keys”. Guess what? Someone else got the sale because they had the keys! Wouldn’t recommend these clowns to anyone!

Anasthia Johnson

Mac Haik Flowood has deceptive advertising prices. Mac Haik Flowood needs to honor their online advertisements. I just left there with a printed listing for a 2018 Jeep Grand Cherokee (from Capital One's Auto Navigator Website that I cross-checked on Mac Haik's website before I went to the dealership to confirm that it was accurate) and the salesperson explained to me that the listing did not mention all of the "hidden and confusing" rebates that no one ever qualifies for. So, the price that was listed wasn't really the price. Like, you could've saved me the trip and frustration by just listing the vehicle at the true price. But at least I learned where not to spend my money. Next.

D. F. Moore

As I out-of-state customer, Mac Haik Flowood CDJR is an awesome auto dealership. Although professional, the staff is attentive and warm. A "Shout Out" goes out to Mr. Daniel Frank for the awesome experience.

martin hooey

Fast and friendly oil change service on my 2017 RAM 1500 4X2

Keith Shelley

Too high priced. Act like you are keeping the whole place in business. Did not offer military discount. No one asked. DON'T GO HERE IF YOU CAN AVOID IT!!

amanda blake

Victoria is awesome sauce. Nice service department agent.

Timothy Bowen

I can't speak for the dealership as a whole but the two people I dealt with did shady business. I purchased a car from them a couple months ago and when asked if I wanted to purchase an extended warranty I told them NO. I left for about 30 minutes to go to my bank to withdraw cash for the down payment while the dealer told me he'd have the paperwork ready by time I return. When I returned he had everything printed out and ready to sign. He briefly summarized each page and instructed me to sign each one after he went over it. A couple months pass and I decided to read over the papers I signed and I realized they charged me $2500 for a Master Tech warranty after I specifically told them I DID NOT want it. Yes I know I technically signed the papers but the dealer who closed the deal never mentioned it when he went over everything before I signed. I feel like when I left for that 30 minutes they decided to charge me for it anyway and just hope I wouldn't notice before signing, which I didn't. My advice is to read everything and make sure you know exactly what they're charging you for because they'll take advantage of you if you let them.

Gary Davis

Slightly high prices at the parts counter. But sometimes you have to buy OEM. Helpful staff

Jim Denson

This visit was performed satisfactory, on time and cleared up a Ram notice to me about a previous visit.

Don Holmes

Had a great experience at mac haik dealership. Chris Jones was great from the time I called inquire about a vehicle to the time of purchase.

Marcus Montgomery

Great service, great atmosphere, I wouldn’t go anywhere else for service

CJ Burnham

Bought a brand new vehicle and realized later that there were extra charges on my purchase. The finance manager never disclosed these fees for an extra added warranty and tire protection package that totaled $3,200 on a certified vehicle. They were able to take it off the total price, but the payments will remain the same for a shorter amount of time. I'll now have to follow up in a month to ensure this will be taken care of. Granted, I should have read the fine print, but I was relying on the goodness of someone to not take advantage and to disclose necessary information.

Brittany Hey

I had the pleasure of working with Justin Burton and Chase Cole through our buying experience. They cut no corners on customer service! I would highly recommend this dealership and both of these gentlemen to help with all of your car buying needs!!

Robert Bowen

Everything was as expected, took very good care of me and my truck!!

Amy Sherman

I had been looking for a car for months. I was getting notifications from CarGurus when anything that I was interested in became available. This week I got a notification that there was a car matching my search available at Mac Haik in Flowood. As I pulled into the lot, my husband and I were greeted by Chris Jones. Chris went out of his way to make us feel comfortable with our purchase. When he saw that I had some hesitation with purchasing the vehicle, he took the time to drive me across town to the other Mac Haik location to view another vehicle for comparison. I never felt pressured with my purchase. He and his manager allowed me to take the vehicle overnight. This allowed me to examine and experience the vehicle in a no pressure situation. It also allowed me time to do additional research and to answer some questions that I had. This ultimately put my mind at ease. The experience was great and I really enjoyed working with Chris. I highly recommend giving him a call if you have any vehicle needs. He will go out of his way to help you and guide you to make the best decision with your vehicle purchase!

jme ella

Let me tell you about out experience. We went on a Saturday, found an SUV, signed the paperwork, but left the vehicle so that they can make some changes for us, Sunday we found out I was pregnant, went back to see our sales guy, Ken Stapleton, told him we needed a bigger vehicle bc we found out we're pregnant, not only did he help us find a band new Dodge Journey for a nice price, but he shared in our excitement! He was so happy that we we're having another child. He let me test drive the SUV all day to make sure this would be the perfect fit for us. Not only was Ken hospitable, but the whole staff was accommodating, especially with our kids (11 and 4 year olds). This was the BEST car buying experience we've ever had!!! If you want a sales guy that won't push you, I highly recommend Mac Haik, especially Ken!

Anna Tarter

They will waste your time and when they see they aren't going to be getting more money from you then they just toss you aside and don't want to even talk to u any longer. Horrible place.

Chris H

If kbb value is 29k they will offer you 23k. Waste of time.

Anthony Walker

Justin knows what he is doing. Fantastic salesman I probably would have bought anything with him. He gave me what I wanted in and out the door and help me clean out my old truck. Justin and his team were awesome and easy. Thanks again.

Aaron Salers

Salesman was rude and acted like it was an inconvenience for me to be there. I was there 10 mins. 5 mins waiting on the salesman and 5 mins to realize he didn’t care if I bought it or not. Bad thing is for him is I had pretty much made up my mind to buy it before I got there. Your loss.

Myra Phillips

Clean service center, and fast. We were greeted by staff immediately.

Kelli Jordan

Not at all amused with the business I've had to do with Mac Haik. The bumper that was replaced on my car didn't even match the car. Once that problem was fixed the headlight was installed wrong! How do employees not know how to install a headlight properly? The ONE time I did business here will certainly keep me away for good. Was definitely a better dealership when it was Howard Wilson.

Dionne Bibb

Mr. Larry Snow is a great salesperson. He goes the extra mile to help you find the color and make of your preferred vehicle. He really tries to get you want your looking for. Shout out to him!! Also, Thanks for taking the time in talking with my employees an advising them on the process. Kudos!!

Brandy Boyer

Tyler was awesome and made our buying a new truck a good experience. Took the time to make sure we ended up with the vehicle we wanted at a price that was fair. Even when that meant taking two trips to a sister dealership.

VICKI BROWN

They were wonderful. We lost the key to our truck and they stayed open until we got there to make us a key. Thumbs up guys!!!

A Google User

Great service and experience with this dealership

Avery Edwards

Nice facility, polite staff

Todd Chisolm

Is there a different atmosphere wonderful everyone seems to care everyone seems like they really want to help you and your family get the vehicle that you love and want that a price you can afford would buy every vehicle that I own from here on out from here great dealership.

Joy Thurman

Noah Chisolm and Terrance Brown did an excellent job taking care of us. Felt no pressure at all and worked really hard to get us a great deal. They were successful!! We are the proud owners of a new Ram 2500 !! A pleasure to do business with you. Joy and Willie Wallace.

Hunter Osborne

I came into the service department for a routine oil change and diagnostics check and was immediately greeted by a friendly and courteous employee. They provided the service in a very timely and professional manner, even recognizing that I am a prior service veteran. I could not be more satisfied with my experience at Mak Haik.

Anna Weed

Felt railroaded. :(

Jordan Gilmore

The service department was swift and courteous. They answered my questions thoroughly and finished the oil change quickly despite a busy day.

Danielle Dome

Drove all the way to Flowood from Paducah, KY and it was well worth it!! We had the pleasure of working with Angel and she was nothing less than wonderful. Very knowledgeable about the cars and willing to help in any way she can. Thank you all so much for my beautiful jeep!!! :)

Missy LaMastus Kapaun

A great car buying experience! David Ainsworth was laid back and very open about all of our options. He took the time to make quick videos about the vehicles we were considering. I will follow David wherever he goes!

Tameiki Lee

I took my vehicle in for a regular oil change. The staff was very friendly and very attentive to my needs and everything was done in a timely manner. I highly recommend Mac Haik on Lakeland Dr. The service department was awesome.

Dana Foy

Friendly, professional service! Salesman very knowledgeable of multiple makes and models. Love my Jeep!

Laura Perkins

Phillip, my service advisor, greeted me by name right away, looked over my concerns and got my Cherokee Trailhawk back for service right away. Kept me in the loop on the progress and answered questions about other concerns. The waiting area is kept nice and clean with guest amenities.

Rebecca Acey

Purchase of new Jeep Wrangler in March. Had to request service for a leaking shock after just two months of ownership. Service Department, service writers and service manager need to work on personality and work ethic. If another Jeep dealership was closer to my work and if it still wasn't under warranty, I would be taking it somewhere else. Totally disappointed in the initial request for service. Promised a three day delivery on part that actually ended up being two weeks. Only thing positive about this experience was my Jeep was ready before the promised time. Do yourself a favor, research other dealerships before dealing with the Mac Haik in Flowood, MS.

Chandler Johnson

Overpriced. Do NOT work with Daniel, he will openly lie to you. Pretty bad. They had a truck overpriced by 5,000 for no reason at all. Their certified warranty is good. Ken is a friendly Salesman but still overpriced. And that's NOT what you want in a vehicle. To pay more then you need to. Smh.

LauraLee Pepper

Great service! Right when we walked in there were smiling faces eager to help.

Nikki Harvey

Ms. Pat got us a great deal on a beautiful car! She was professional but very personable also. Go see her if you are looking for a vehicle!

Stacy Schexnayder

No pressure Sales, polite staff helps you find what you want instead of pressuring you to buy something specific.

Ernie Ezell

Laid back guys here......just show you the vehicle you have your eyes on......not what you are better off with.....the one that brought you here

Bill Taylor

Absolutely worst experience of my life. I brought my Jeep Wrangler in for a recall of a compromised airbag circuit. I left the dealership and the Air Bag Light is now on. I spoke to the Manager, Anthony, and he tells me the it is another airbag circuit that is bad and It will cost $250 in labor. Biggest scam in the game. I do not recommend this dealership. Would give 0 Stars if it was an option.

Jasmine Curtis

I looked everything about my experience here! I will be back!

Carlie Saxton

Justin Burton was great. If you’re looking for a new vehicle, go see him. This is how a car buying experience should go. I’m so impressed by the professionalism and fun we had.

Ronald Roe

We shopped around and found this dealer to be the best priced! Sales person was very helpful and went thru all the features before leaving the lot with our new purchase. I would recommend this dealer to all my friends.

VCR Cummins

They like to drive customers vehicles recklessly on public roads and take it to run their personal errands while they say it's getting a service done to it. Don't buy or get Service done by these scam artist.

Jimmy Phillips

Excellent service! Highly recommend

Bradley Sammarco

They like to test drive customer vehicles and go shopping with it. Check Facebook

Olivia Ballenger

My mom and I went to Mac Haik to take a look at a car we had seen on their website. We were greeted immediately by Tyler White. We never felt pushed into buying and he was honest and open with us. From start to finish, Tyler made this a genuinely pleasant experience! The entire staff was welcoming and friendly. I would definitely recommend Mac Haik.

kross cotton

Went with a friend and he brought his business here to work on a vehicle. Staff was very helpful

Kimberly Kuykendall

Larry Snow of Mac Haik Flowood helped me find the perfect vehicle! He did an excellent job as a salesman. I definitely recommend you going to see him for your next car.

Renaldo Rivera

Dont buy here, I drove 3 hours to purches a vehicle. When I got there they wanted to finance threw credit union but I didnt need to finance, I had the amount they were asking for.

shannon smith

Went to go look at jeeps with my family last weekend. Once we finally were able to speak with a sales rep (they were understandably busy) he said to us "the bad thing about jeeps is that they really hold their value" he went on to talk about how if we were looking for something affordable (we never said we were looking for something affordable) we wouldn't be getting anything with low miles. Then said there was one in the back but he didnt have the keys and that we could go walk back there and look at it, and turned to help another family. He automatically assumed we could not afford what we were looking for a wrote us off, he never asked us what our budget was or anything, and never asked for contact info so he obviously did not consider us potential customers. I sold cars for years and I am very aware of what a jeep costs and what i can afford.

Alisha Steele

Friendly and comfortable atmosphere with good team working together

Troy Larck

Jon Penny was an outstanding sales rep and the entire dealership was friendy and very efficient. I drove six hours because of the great price for my vehicle. Couldn't of had a better experience. 5 Stars.......

Anthony Robinson

The great service provided by Philip. Also the courtesy driver was so nice and professional. He took me home and when we arrived I realized that I left my keys at Mac Haik Chrysler he made me feel so comfortable while he took me back to get them and then again took me home. When my car was ready Philip gave me a quick education on how a wheel alignment works. My visit was exceptional and it made my day better.

Kayla Ingram

Shane was absolutely wonderful to work with. He went over and beyond for us.

Courtney Franklin

Anthony is the best!!! Always nice and welling to go above and beyond to keep his customers happy!!! He's the go to guy!! Front desk Anthony

Chase Harman

Salesman lie and rush you to make a deal. Won't follow up with you after the purchase was supposed to have carpets sent but couldn't find them. Then wanted to charge 900 dollars for carpet finally got them to get the carpet and it took them 2 hours to just set it in the jeep. Also 2 days after having the Jeep check engine light came on and they won't cover any of it cause it was sold as is and don't care about keeping you as a customer or backing up what they sell. Just spent 17000 thousand 2 days ago now I am just nothing.

Nathan Hunter

My car broke down and kept saying service transmission so I had to get it towed into this dealership. After they were done troubleshooting they said all they could find was a loose battery cable and that was why it was saying service transmission even though I told them I used to be a mechanic and that didn’t make any sense at all, so I had to pay the $130 diagnostic fee and proceed to drive back to the base I’m stationed at in Florida. I didn’t even make it halfway back when it broke down again with the same issue and had to get it towed again. I informed them of the problem and politely asked for a refund since it was misdiagnosed and they told me that they would have to find out if they could do that and call me back that afternoon. It’s been three days still nothing from them. They might want to see about getting some qualified mechanics that actually know what they are doing or find out who is slacking, but if you value your car and money I wouldn’t take it here at all.

Alexander Schimmey

Incredible service. We were 110% pleased with our salesman William Temple. Him and Greg Nelson made a delightful team, one we'd recommend to all friends and family. Tyrone was great too, all around a wonderful establishment and place of business. They worked with us to get our exact needs. Absolutely satisfied.

Kimberly Lang

Just bought a gorgeous 2016 Nissan Maxima at Mac Haik in Flowood!! A special thank you to Daniel Frank, our sales rep!!!! Daniel was enthusiastic, respectful and honest. Took great care of us!! And kudos to the rest of the crew, as well!! If you are looking for a new or used car, go see Daniel!! He will treat you right!!!

Lynn Seaney

Took my truck for a recall!Service was great!

Crosby Hicks

We could not have had a better experience purchasing our first family car at Mac Haik Flowood! First, we called in advance to be sure the car that we were inquiring about was available, and they went through great lengths to ensure us that the car was there. This small act made us feel like they were doing their very best to be open and honest with us from the get go. Being first time car buyers, we were a little nervous and skeptical about the entire process, but their team was so nice and welcoming to us that our fears were quickly put to ease! We felt like the staff truly wanted us to find the best vehicle for our growing family, and they did so in a way that was personal and professional. Overall, we highly recommend Mac Haik Flowood for their great service team and great prices!

DL Govan

Nice staff, but long wait

Mac West

We made a new vehicle purchase today for our daughter's first time vehicle and were assisted by Tyler White. He made this very smooth and easy for us. He was extremely helpful, answered all questions, gave us plenty of decent options for our price range and with type of vehicle we needed, and made sure we were comfortable during the process. He spent an extra amount of time going over the vehicle features from top to bottom, he knew his stuff when it came to any question we might have had about the car. This was our first time here, and hate that we have not used Mac Haik in the past because this had to have been the easiest and smoothest vehicle purchase I have ever done. We will be back for sure, and will be recommending this dealership to others! Thanks so much!

Jason Mullenix

Great experience working with the entire team in buying my new truck. My sales person Shane Reynolds was top notch. Could not have been more attentive and knowledgeable throughout the entire process. I highly recommend.

Webster Bishop

Come see Tyler White! Excellent salesman! Tell him I sent ya!

Erick Morris

My first and last time buying a car from this dealership.... I was totally mislead...

McKinley Roby

Shout out to Joshua and Daniel for an awesome experience. Enjoyed the environment. "Candyman, Candyman, Candyman"!!!

J. Morris

Considering that salespeople are widely known to be dishonest and will do anything to make a sale, Mac Haik proved just that. I purchased a brand new 2018 Dodge Challenger R/T a little over a week ago (March 29, 2019) and I've been pleased with the vehicle so far. However, it will be my last time buying from this establishment. I did a trade-in on my vehicle which they initially valued at $5,000. However, I believed it held a little more value and specifically stated that I'll be willing to buy if they went up to $6,000. The salesperson then took my request and spoke again with the financial person in the back. After a while, the salesman came back and informed me that they would indeed go up to $6,000. I waited to later sign my documents in the finance guy's office. Before I signed my papers, I made absolutely sure that they indeed gave me $6,000 for my vehicle and I SAW it on the document that I then signed. I even verbally confirmed it and he (Gabe) confirmed as well. A few days ago, I look through my documents to find some information and noticed that the trade-in value read "$5,000" and not "$6,000". Not only that, but the final price went up a $1,000. I then proceed to make contact to inquire about it and I haven't been able to get an answer on several tries. I've left a voicemail and still haven't gotten a callback. Considering the fact that I live 3 hours away from the dealership, it's more convenient for me to communicate over the phone. In this case, I can't even do that because they refuse to give me a callback. I will find time one weekend to pay them a visit to inform them face to face that they were dishonest and I plan on not ever doing business with them. If you are planning on purchasing a vehicle there, proceed with caution and make sure to bring someone with you to catch anything the salesman or finance personnel WILL try to pull on you. I'm not sure what happened with the document that I signed with the trade-in value that I agreed on, but it was switched out on account of sleight of hand by the finance guy. Personnel at Mac Haik: you have my contact information. If you still do not want to give me a simple callback, that's fine. I will gladly pay you a visit face to face and express my displeasure as well as intentions to inform my family, friends and military colleagues to refrain from doing business with you.

Daijonia Barnett

**DO NOT PURCHASE FROM THIS PLACE***This dealership is terrible! I drove 4 hours to sign paperwork after being told the vehicle was mine and when I got there someone else was signing for it! No one called me or said anything and no one was remorseful about it just that “I should have put a deposit down”. Why should I have to put a deposit down AFTER getting my credit ran and approved and working a phone deal with someone telling me that everything was done.Athlugh this frustrated me the general Manager Willie made the situation worst! He was very rude and disrespectful, was NOT apologetic and kept suggesting “I should have put a deposit down” instead of apologizing and getting his team to have better communication. He offered no additional accommodations and his attitude was terrible! I would buy a car and put money in his pocket if this was the last dealership on earth I would walk!!!! Please do not support this place they are not for customer service or the people he is only concerned with making money.

Michael Holman

Long story: I liked the salesman, but his manager has very questionable business practices. Wasted 2 hours there. I like honesty-and will find it somewhere, not there.

Charles Hunter

If there was a '0' Star, that's what I would leave....my son serves in the Air Force and they continue to jerk him around on giving him his refund where they misdiagnosed his car repair. Since another dealer has fixed transmission issue under warranty. Haik claimed it was a loose battery cable...I know right! After looking at their reviews on service department and owner changes I see why there are so many 1 star reviews. My son has better things to spend his time on than fighting with Haik Dealership for refund they originally had said was in mail and now they claim they need proof where other dealership made repairs.... Horrible customer service! A Good Motto to go by, " Own Your Mistakes and Resolve It Quickly!"

Heather Watson

Maintenance side is good Anthony is the best but the sales side is the worst

Robert T

Service has a wait time but the courtesy shuttle drivers get you where you need to go in the meantime. And they pick you up, so not a bad deal.

Hope Poarch

Great service would definitely go back to

Sean Allen

Had a great experience with Justin Burton, found us exactly what we needed with a great deal. Great prices and excellent service. Will definitely be returning.

Jonathan Stuart

This place is a joke. I’ve tried to buy cars from them 3 times and 3 times I have been disrespected if you dont pay what they ask or even try to negotiate the price of a car they tell you they can’t deal with you and there loosing money and walk off after you have wasted your day instead of taking it out. The used car manager was so rude to me after he made that comment and turned his back and walked off and left me at the sales mans desk. I was about to agree to the amount requested until the sales manager snapped on me, there was no reason for me to be disrespected like this. In response to the "owners" response why don't you reach out instead of posting a generic response . I've already bought a much better car from Grey Daniels. They gave me 800 dollars more for my trade. A little advice find yourself some new management. Ill never set foot in another one of your dealerships.

Beth Morse

I had the best experience at shopping for a cat at your dealership. You have very nice and knowledgeable people working for you. Allen was very helpful and new the answer to all of my questions. Well definitely telly friends to go to your dealership for the best service and choices. Thank you.

Abbey Rush

Salesman began helping another customer before finalizing our deal, even asking us to leave his office and wait in the lobby so he could bring in other customers. We then met with another man who tried to get me to sign a document with the wrong price on it more than once. When we refused to sign citing the price discrepancy he became frustrated. He was very unprofessional, and started obnoxiously smacking the keys on his keyboard, rolling his eyes & huffing after we refused the 3rd time. And last but not least, AFTER finalizing the sale we were told there was only one key for the car and there was no key fob. The salesman acted as if this were standard UNTIL we explained that the dealership website advertised the car as having remote keyless entry so false advertisement was a poblem here (I have spec screenshots to prove it) he then changed his tone & promised to get one from the factory. But because we are from out of town & unable to drop everything to come back on a whim to have it programmed, we are now the proud owners of a piece of plastic that doesn't work & a car that must be opened manually via key, only on the driver's side, despite having PAID for keyless entry. So now our only options are paying out of pocket to have it programmed locally OR finding a baby sitter & planning a special trip to have it programmed. This dealership is unprofessional & a nightmare to work with. I would NOT recommend them to anyone.

Andee Jean

Always a pleasure at Mac Haik CDJR! Great sales and Great service!

Hollis Sheena Paxton

It's a car dealership. They weren't overly pushy. But I didn't buy from them.

Donovan Hulett

I have purchased 7 new vehicles in my life and this was hands down the best experience! Thank you Christian Collins “cowboy”! If you are in need of a vehicle with hassle free service go see cowboy you won’t be disappointed I guarantee it!

Joe Ysidron

Excellent customer experience. Larry Snow is an awesome sales professional!

Margie Morris

Nice vehicles if you looking for a ride Stop by they will put u in One

Devyn Braun

We went to Mac Haik Flowood looking for a Jeep on Saturday and were greeted by Tyler White. He was very kind and helpful. He went out his way to get me the Jeep that i wanted. Couldn’t have had a better experience with Tyler White!

shirley hall

Some people make the difference. And they are many in number at Mac Haik. They aim to please. You won't leave without a GREAT deal!

Sethj76

Came in looking at maybe trading my current truck. Met Ken Jones out front very friendly and easy to work with. Had a few questions about new trucks he was extremely knowledgeable about trucks he sells which os rare these days. He took the time to explain all the features that was important to me didn't give me tons of info about stuff that doesn't matter to me. He helped me select the truck with the stuff that I cared about not what he liked. I will definitely do business with them anytime and I highly recommend this dealership and definitely my salesman Ken Jones thanks again guys happy cruising.

MARY SANDERS

I have a love/ hate relationship with my dealership right now. I took my vehicle in for a oil change and it came back tapping really badly! The plan is to take it back but I'm on a tight schedule for now. I pray its not serious to cause damage.

Jeffrey Dickerson

Great service. Friendly employees.

Heather Gregory

We had the best experience working with Chris Jones! He was so nice and helpful from day one. We live two hours away so he called us Thursday after closing, and Friday after closing to let us know the vehicle was still available. We can Saturday morning and he was as nice as person as he was on the phone. We would recommend this dealership and especially Chris Jones any and everyone. So excited about our new car!!

Kevin Gardner

Worked with Justin Burton on a recent vehicle transaction. He was extremely helpful and really did a great job accommodating to our needs and requirements of our purchase. Would work with him again.

Terence Truitt

Very convenient!! My Chrysler was up for a recall. But I had appointments all day so was given loaner vehicle until recall was completed. Mac Haik always on point!!

DESIRE Lesh

Great experience all the way around! Shane Reynolds went well above and beyond being helpful! The entire staff was extremely friendly and I would recommend them anytime!

Georgia Bracy

Enjoy mr Brown take to long but that's what it's about when you are purchasing something other than that I give them an A+ mr Brown is so nice that's make my Day Thanks again

rita johnson

Shane Reynolds was very helpful throughout the entire process. I knew what I wanted and he found the perfect vehicle. He went beyond his job criteria and really made me a happy customer. He deserves a raise and a promotion. Outstanding job Shane Reynolds.

Chaela Harvey

This is a great place to do business!

Tina Bennett

Our salesman, William Temple, was very courteous and knowledgeable of the vehicles we looked at. The Mac Haik team was awesome. We will be back! Thanks William and Mac Haik!

Jason P

My sales experience was excellent. My salesperson (Shane) took great care of us. He bought us a couple of drinks and did some coloring with my young daughter. He showed that he cared about his customers and not just the sale. I never felt any pressure from him to make the sale, he just wanted us to be comfortable throughout the whole process.

Chris Klett

Very unfriendly treatment at the parts department. Just got the feeling the guy did not have or did not want to have the time for my inquiry. Dodge at its best !!!

Cameron Caldwell

I’ve had a bad experience from the time of purchase. Poor communication, sent my title info to the wrong dmv, and didn’t even finish the title application which halted my registration. If you can, spend your money and time somewhere else.

J. Doss

Although I was not able to find and purchase a vehicle that suited my taste and budget as well as accommodate my needs my overall experience with my sales representative Starr was most satisfying. She went the extra mile I feel to find a vehicle that suited my needs, and did, but... it was not in my budget!!! It fit like a glove! My husband even got excited about it...until we found out that it was out of our price range. She was so attentive to my special needs, only showing us vehicles she thought would accommodate us. We were ready to purchase, the last car she showed us and boom! The price was a big let down. Pre approval will have to be put aside until another time. Will check back one more time next week if new inventory is available or price lowered on dream car. Starr rocks!!!!

Loretta Lawrence

Luv going to the one here. People are so friendly. Will keep going

Ashley Duke

I had an amazing experience with my first vehicle purchase. From the sales, Chris Jones, to the banking with Chuck H, I couldn’t have been more satisfied! Everyone was so friendly and pleasant to work with!

Lauren Sutton

Cat Young helped us and it was an excellent experience. She was very personable and patient and helped us get a great deal on a car that our whole family absolutely loves. Best customer experience we have had at any dealership and we have been to them all. Thank you Cat and team. We will definitely be back. - The Suttons

James Russell

Had a wonderful experience at Mac Haik. All the employees I talked to were incredibly friendly and professional. I worked with Angel and she is awesome. She helped me walk away with a great vehicle. I can't say enough good things about her. Overall, I highly recommend this dealership!

Will LaGrange

If you are looking for the absolute best place to buy a new or pre-owned vehicle, then look no further than Mac Haik CDJR or Flowood!

Theresa Marshall

Wonderful. Vick really was patient with me even tho she was so busy. Even over the phone she made all my doubts easily disappear. I would recommend every one to come here. Everybody was so friendly. Very professional atmosphere. I will be going back in the future!

Ms Davis

Scratch off mailing or promotion, as I appeared to have won either a vehicle/SUV, $100 or two gift cards totaling $50. As instructed, I contacted the dealership at the number listed on the promotional. In doing so, I was to schedule or choose an appointed window in which I'd arrive. So many were there or the wait was substantial, as we all hadhwon. The lure or bait ti receive something for free was used to interest us in purchasing a new Chrysler-Dodge-Jeep-Ram vehicle. Most/greater than 98% received gift cards which could only be used in their service department.

Jordan Cain

The shift cable broke and had vehicle towed to the nearest shop, which was Mac Haik. Vehicle was dropped off around 4pm on a Monday. Repair was completed by 10am on a Wednesday. They handled everything concerning a third party warranty. Easy to work with a friendly. I use a highly recommended independent shop for all my normal maintenance and repairs but I wouldn't have any concerns using them again if I ever get in a bind. If you use them for dealership warranty work, etc. I think you're in good hands.

Phyllis Mallett

Final paper work took to long. Love my vehicle they sold me. They were the only one in that area had exactly what I wanted.

Candace Trotter

Absolutely the worst experience I’ve had at a car lot ever. My sales rep Michelle Stingley at first seemed very caring and very helpful. I had originally come in looking to spend no more than 25,000 on a car with a trade in. However, Michelle was only interested in selling me vehicles 35k or more and then got mad and yelled at me because I refused to pay 52k for a car. I’ve never been yelled at by a sales rep and I will not be returning to Mac Haik for anything.

Jonathan Princiotta

I would never return to the service department. Two bad experiences after having recall work completed. First time they kept my jeep a week and lost my keys. Didn't bother to tell me, until I questioned them when they handed me the new keys. Second time they kept my jeep another week for a simple recall repair. Nobody contacted me. When I called after a week, Anthony lied over the phone and told me my jeep wasn't ready. In reality it was Saturday afternoon, near closing time and he couldn't find it in the system, so just told me it wasn't ready until I questioned further.

Dawn Rosenberg Davis

I absolutely despise car dealerships and car salesmen...but Mac Haik has never acted like most dealerships and their salesmen do not act like most salesmen! I love Mac Haik Flowood! Every interaction we have had with them has been courteous, caring, and helpful. I will not buy a car nor get service anywhere else!

Beth Porter

I had the greatest experience buying my new Jeep Renegade here. Mr. Terrence Brown is a great salesman and he made sure my payments were on track with what I could pay. He and Mr. Brandon as well as Mr. Rick made this an excellent experience. They gave me a lot of their time. Great place. Go and ask for Terrence. He'll do you right.

Brook Williams

Daniel Frank was great. He wouldn't give up until he found a vehicle that was just perfect for me and that I would love forever. Go see Daniel for a great deal on your next vehicle!!

Lori Mitchell

Our sales person Shane Reynolds was great! He made the buying process very easy and enjoyable. This is the first time we have bought a car without all the back and forth!! Everything went very smoothly, even all the financial paperwork was stream lined! Gabriel in finance was wonderful! We would definitely recommend Shane and Mac Haik if you are looking for an easy buying experience!

Patricia Hemphill

Anthony Woodard provided excellent service. He was Attentive, responsive, trustworthy & courteous. I highly recommend him if you are seeking a service consultant

Jeremy McCord

This is the first dealership that I have ever been to that I couldn't seem to get anybody to try and sell me a vehicle. I had to track someone down to get a price and even at that point he seemed completely uninterested. I would blame it on being busy but it didn't appear that anyone was really doing any sales. I blame it on the heat.

Mary Gilmore

The staff is always courteous and willing to assist, all of their locations are amazing!

jennifer barnett

We were told 1 thing and then when we get there to try to deal with them they know nothing of what we were orginally told. They had already appraised my car and had given me a price but when we go back they want to give us less than what we were orginally told. Just not too professional. I will say the 2 sales people we dealt with were very nice.

Decia Landrum

I had a great experience with Mr. Shane Reynolds in Flowood. He helped me throughout the entire process. Unfortunately, he did his job, but I feel as if other people could have also. I was under the impression that I received the car and waited on the bank. I just want to know if something more can be done to help or am I just completely not being accepted?

Asha Nutall

We went to Mac Haik Flowood looking for a car on Wednesday and were greeted by Chris Jones He was very kind and helpful. He went out his way to get my mother in law the car wanted.Couldn’t have had a better experience with Chris Jones....

Cindy Lindsey

Jon Penny was very knowledgeable about the car I bought and presented himself in a professional and courteous manner. Very polite and easy to talk to. So far the Jeep Grand Cherokee has not disappointed. Very pleased

john clay

Mr. Tyler White at the Flowood office was very helpful, courteous, respectful and listened to what I wanted and what I needed, he never tried to push anything on me he looked up the carfax and was honest about everything. We ended up purchasing 2 vehicles from them. 1 last weekend and because of their attitudes and hospitality I came back and finally bought a Dodge truck.

Jim Stephens

The only employee that deserves an acknowledgement of a job well done is Phillip James. Phillip has on two different occasions corrected and apologized for something that he did not do. WHILE the service manager sit on his butt and did nothing. There is absolutely no accountability in the service department or regard for customers property.

Jesse Brown

The customer Service was amazing, awesome people at this site, everyone was very friendly. Definitely was thoughtful about my needs through the entire purchasing process. Johnny Duvall was an awesome person to work with, very understanding and committed to making sure you leave happy.

Brandy Williams

Our salesman David Ainsworth. He made sure we were taken care of the entire time we were there. While we waited he was constantly checking in on us to make sure we didnt need anything such as coffee, water. He also made our daughter feel welcomed and as important as us.

Theresa Owens

Larry Snow is awesome salesman.

Thadius Ulmer

I haven't been to this Dealership. From learning about this Dealership through Family and Research. I plan on doing Business there with Mr. Shane Reynolds very soon.

Manning Koury

Got there at 6 and wasn't taken seriously because of my age and was told I could drive a car..... My salesman went to two other customers after me and at 7:18 was finally told i couldn't drive. I felt disrespected and will not be back there.

Dot Seaton

great follow up service

Lea Roberts

Great service! Anthony took care of my daughter's Jeep. There were not just one, but three recalls on it. Thanks!

Brewer Pearson

Great service experience. Well run service Dept. Anthony Woodard goes the extra mile.

Chris Lorenz

Went into the dealership knowing what we wanted and how much we would have to pay for it thanks to thier website. The salesman we dealt with was great. Made plenty of small talk that was interesting enough to pass the time waiting for paperwork. The finance guy on the other hand wad a different story. We went into this knowing we were going to pay cash for the vehicle, at this point all that needed to be done was give them the money and sign a few papers. Instead we sat through about a half hour of some finance guy trying to treat a couple grey headed people like kids and expound the benefits of financing instead of buying outright and how the credit hit is just a couple of points and will bounce right back before we're knew it. When we didn't bite on that it was a lecture about buying a third party warranty since the vehicle's factory powertrain would run out in about a years time. All at the low low cost of only 17% of the vehicle purchase price. Then came up with some outlandish personal story how out it would have cost him a fortune if he didn't have it on one of his cars. All in all I would recommend the place for decent deals and good sales staff. You just have to grin and bear it from the extended sales pitch from people who are supposed to just take your money