Reviews of Legacy Buick GMC of Laurel (Car Concessionaire)

Gloriely Parker

Horrible

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I deliver parts alot to them. And they are always kind to me and respectful. If I need some work done. I plan on seeing them

Susan Vanderpool

Awesome. Trevon is super helpful

Chancelink Perkins

Legacy isnt that great as far as employees go they told lie after lie but they got good cars ...good inventory sorry customer service

Kevin Davis

Was looking to buy a car they ran my credit. They ran my credit an 8 hard hits on my credit it lowered my score over 40 points. They would not return my calls. So if you do not buy from them you will take a huge hit on your score. Thanks, Kevin Davis

James E Townsend

ok

O.G. P

Great establishment the Technician Fred Payton is a awesome guy and mechanic ask for him

Sereda Knotts

Good salesman

Edward Stogner

Liars

Allie McCarty

We will NEVER do business with Bob Palmer again. Six weeks ago we traded our GMC Terrain, which we purchased from Bob Palmer’s, in for a car at a different dealership. When we learned from our current dealership that we were entitled to a GAP insurance and Extended Warrantee refund, we immediately took the necessary paperwork to Bob Palmer and have called every week for SIX WEEKS asking about our refund, being told that “it was being mailed” or “it hasn’t come in yet.” Well, when I called this morning, I was informed the cancellation was never processed, and our paperwork was nowhere to be found. Apparently, our paperwork had been thrown away and now we’re having to wait ANOTHER SIX WEEKS for our refund check. We would have never known about the refund if it hadn’t been for our current dealership looking out for us and telling us if we didn’t get it, Bob Palmer would pocket it, and obviously they do not want to give us our money. My husband is getting the information on what we need to be doing in order to get our total refund from Bob Palmers, and hopefully after he takes care of this, we will never have to deal with these people again! This is RIDICULOUS.

Marthakay Holifield

Will never buy a car from them. They wouldn't know honesty if it slapped them in the face!

Latonya Oliver

Nice trucks

Loraine Leggins

Falon Deas is a very professional and helpful representative. She shows kindness and will do all she can to help you get the vehicle you want.

C Walker

This dealership has the absolutely worst services from sales all the way down to customer service. I had zero satisfaction with this dealership. I would've wrote to the general manager but then I realized, he was the guy who was watching all the ignorance that was going on. I went to put a down payment on a car which the sales guy knew I was on the way but for some reason he didn't know the car was "already" sold over the weekend! That was the first to several other issues I had. Therefore, the finance manager was ridiculous(who claims the sales guy just probably didn't know which was hard to believe being he got the okay to put gas in the car when I told him I was on my way).....I waited over an hour to find out that the car I was about to put a down payment on was sold. Then the finance manager would never come out his office until he became irritated once he realized the next 2 car suggestion wasn't to my taste. He never told me how much I was approved for but he was okay with picking me a car out. Meanwhile the general manager looks on while all this is going on. I glanced and saw the finance manager making faces etc. with the sales guy as he was speaking with my husband and I. (The customer service was awful. No customer should see a finance manager doing this). Then there was a lot more to this, I'm just tired of writing because the dealing with on for 2 weeks....and the car I chose, I still end up taking back due to everything starting in the beginning!!!!!!! Did I mention the general manager was there watching????!!!!! There's certain people that shouldn't be given a position, sorry! My opinion! I'd rather got played by someone else. I will tell every person I come in contact with to choose another dealership!

Kt Mayes

False Advertisment!!!! Wasted gas going there!

Austin Murphy

Raised the price of the vehicle when I said I wanted to come look at a car. Dishonest people.

What Ever

The salesmen at this dealership are the kind of con artists you would expect to find in Laurel, MS. I went in asking for a $400 payment. They said no problem. 8 hours of confusion later I left with a $800 payment. Plan and simple I can not afford $800 per month, so this car will be repo'd. The first thing that next morning I tried to take it back but they said tough luck. Now I understand the difference between a salesman and a conman. I was lied to on numerous issues and now they are hostile to me. I took it in because of a vibration and the salesmen told me to leave before he called the cops. What's that? I'll never do business her again! My family will never do business here! Anyone who knows me will never do business here!

Sandra Palmer Odom

Best Dealership EVER !!

Terri Williams

I was up front about my finances and credit; he assured me that he could get me in a vehicle that day. I arranged for a ride to go to the car lot, and the fact that he said he's been selling cars for 5 year's, he could have done a much better job. He didn't have a care in the world about helping me get a vehicle. Very disapointed!

Antonio Winfield

Bad owners

Cayden Payton

Very professional staff and they also have one of the best Service Techs around( Fred Payton)

Sarah Spears

Found the perfect used car here, a super clean 2007 Toyota Camry with low miles, for my grandparents. Brought them in and sat down with Falon. She was wonderful to work with, very personable and was very kind. Great deal on the car, full tank of gas, and a smile on everyone face when we were done. I am coming back for my next vehicle and will definitely be sending my friends to this dealership as well. Looking forward to continuing our automotive relationship with Bob Palmer's crew!

Helen Boyd

Friendly, unreliable and slow

Jennifer Overstreet

Way to high

Jack Pearson III

Great place

Thomas Burgess

Nice place friendly staff Royce is good at his job