Reviews of Kirk Auto Company (Car Concessionaire)

Kareem Cannon

Wasn’t helpful at all.

G T

Didn't have many mustangs thats what im looking for

Melanie Ackerman

Some of the best customer service I have ever had! My van broke down while passing through on family vacation. After having to wait in parking lots for places to open, only for them to tell us they couldn't get us in, we finally called Kirk Auto when they opened, and they were able to not only send a tow truck that could accommodate my whole family, they treated us like we were top priority and got us back on the road after only a couple hours! Tim also took the time to call my warranty company, after the fact, to get me a refund. Absolutely wonderful experience during a stressful time!! Thanks you so much!

Donovan Koehn

Great guys up there..

Mark DiBiase

While driving from Leland to Winona, our electric window malfunctioned and wouldn't roll up. Two techs there, Jason and Rhea quickly stepped in to remove the door panel to get the window rolled up so we wouldn't get rained on. The team there had the opportunity to not help, but instead stepped up even with their busy schedule to help get us back on the road. I'll be making the drive to Kirk Bros more often from now on!

Dennis Strong

Great people to deal with on a new truck

Roy Labella

Excellent facility. Great sales staff. Well worth the drive.

Mike Crisafulli

If I could do a seperate rating for an individual I'd give Mrs. Katilyn 5 stars but even her quick responsiveness and kindness can't bring the overall review above a 1 out of 5. I saw a used truck from here on an internet ad. After contacting and getting enough info to satisfy me on this being a good truck(way overpriced but they were willing to drop it if I went there) I made the journey up to Grenada, I live in southwest Louisiana so it's quite the drive. Make it to the dealership, inspected the truck Mr Shane at the time told me that they just got it this month. Everything looked and sound good so we started working on a price. Then come to find out they can't finance anything older than 8 years and being that the truck is an 06 I was SOL. Fast forward a few months I have some cash saved and the dealership contacts me asking if I'm still interested. Now I've done my research on the truck (ran the VIN checked it maintenance history) turns out that truck has been sitting on the lot for almost a year, hadn't been serviced since they got it and is worth 10,000 less than posted. So I give them a reasonable offer for an "as is" purchase with no warranty of the truck. And after all the B.S. was sorted through they still wouldn't take the offer. Truck was worth $21,500 (overall market value) they wanted $30,900 and come down to $27,500 but my offer was $22,500. I don't know how the new car side of the dealership runs but if they are trying to gouge you like they are on the Used truck side of things then I would just stay away from this place.

Kathy Dukes

Great people. Will work with you every way.

lei lepard

I would recommend Kirk auto service to anyone as they are very efficient and good at what they do. Kirk is very well run operation. What impressed me the most was the morning blessing and and the Christian atmosphere

Katie Pierce

DeSahwn is the best. Go see him if your interested in a new or used vehicle.

Jody Rohde

Our truck was losing power and they fixed it in about twenty minutes. Only costed labor. Friendly people.

John Gaugh

I've been dealing with Kirk Brothers Supercenter for years, and I could not be happier. I trust them to give me a good price every time, and their service work is top notch. I highly recommend them for all your automotive needs.

David Lewis

Needed some warranty repairs done, didn't have the parts. The warranty allowed for a rental vehicle. This was on Thursday, said they might not have it ready till the following week. They called the next day and I was ready to go, that made me so happy. They fixed some other issues I was having during this repair. Truck is running and acting fine. Yeah for Kirk.

David Brannon

Had to bring my vehicle in for recall maintenance. Was told work would take approximately 4 hours, however, additional parts were required which required leaving car overnight. Service attendant was thoughtful enough to arrange for a very nice rental car and guaranteed that my vehicle was be ready by the time that I had to report for work the next day. At 10am on the following morning, I returned rental car and was met by same service attended, who handed me my keys and said that my car had just then had repairs completed. Am very happy with service provided.

Takeysha Smith

Great businesses works really fast to meet your needs..

Billy Hall

Never many issues with my Ford pickups but I had to have my power sliding back glass replaced - The mechanic that performed the service did an excellent job and the whole department is very professional including Daniel and his crew in Quick Lube Service

Timothy Jones

The Kirk Ford service department is rated A+ in my book. Had an issue with my F-250 diesel turbo boost while traveling during the 2018 Thanksgiving holidays. Went by the dealership on Friday morning, day after Thanksgiving, & the service department rep was exceptionally helpful in getting the issue resolved. The service department shop foreman had their only diesel mechanic, working that day, jump right on my truck to get the turbo charger repaired immediately. Hands down, could not have ask for better service. Thanks Kirk Ford Auto Company!!!

lyndon johnson

The feeling of being treated with concern means a great deal this day and time. That's what I receive from Kirk Auto. THANKS!

Michelle Tharp

Had car check out . Love the service.

West Wheeler

Tyler knows how to deal with people. No pressure. He went above and beyond.

Matt Hawthorne

I live a 100 miles from this dealer and I found a jeep i wanted but i didn't want to drive an hour and a half for a vehicle that wasn't going to be there when i got there. So i called up there twice and Courtney and Erica both assured me beyond a shadow of a doubt that that jeep would be there. Well low and behold when i got there i was promptly informed that that jeep had already been sold at such and such time that morning and the time i was given was well before the time i called in. If they are that unorganized that they don't know what vehicles they have and what they don't i am not gonna let them have anything to do with my finances or credit anyway. Oh and the only reason i am giving them one star is because i am unable to give them no stars at all.

Pammy Vaughn

Kirk in Grenada found the problem with our fuel tank and fixed it. I might add two trips to other shops couldn't figure it out but Kirk did. Thanks

Donnie .

I have had multiple repairs with Kirk, and each time they're professional and courteous.

Tim Gish

A C and Tim was helpful in trying to figure out the issues my F250 was having. They got my truck in and Roy checked it out and tried to come up with a cause to the issues, which they did help it some. Very nice people to go out of their way to help someone that lives 600 miles way be able to get back home safely. Thanks for what you do.

Linda Gillis

Love the Ford Edge we got

Annelle Taylor

Kirk sold me a great car for a great price..They have also kept it maintained well for the past 4 years. I year from now I plan to buy another from them. Annelle & W.C. Taylor Jr.

Beverly Vote

Absolutely great service!

Daniel Denton

Great service

Sharon Stone

Best service ever. Everyone is so friendly and accommodating! Love these folks

Sarah Green

Very helpful and easy to work with! Fun staff during sales events.

Trae Cummings

Did not have to go back and forth settling on a price. Gave me a good trade in value on my old truck. Was in and out in a short time. Salesman was very good to work with

Herb Parks

Daniel always ensures my complete satisfaction.

Ike Chiladze

Purchased a leftover 2018 F150 from Kirk. The entire deal was completed via email/phone, it was a very smooth experience. My thanks to Katilyn Barrett, the internet manager, Pete Peeler, the fleet manager, and Mike Woods, the F&I, for making the whole transaction seamless. This is how all dealerships should be! Love the truck, keep up the good work!

Camille Parker

Very nice while waiting on van to get ready.

Cathy Montgomery

Great was fast for a oil change

Dot Heath

Thanks for being so helpful and ready to serve me with y’all fast and professional service.

Mickey Brown

Tim, is the best in service!

Maddi Weaver

Went to get my car checked out to make sure it was running okay. Everyone was super nice and accommodating and friendly. I had to wait a while but the waiting area was very nice and comfortable.

Mark Gooch

Carried my 2015 F150 in for 100,000 mile service. It was found that I had a transmission leak as well. I was given one price for all service. Then I remembered I had purchased an extended warranty that would cover the transmission leak. Once I informed the service manager of this he increased the price by the amount of the warranty coverage. This is the most blatant act of greed I have ever seen. He tried to explain that the first price included a labor discount he was giving me but after the warranty was introduced he had to charge another rate. I explained to him that the warranty is mine and the rate should be the same. NO MORE MAJOR SERVICE WORK. OIL CHANGE SIDE IS GREAT.

Judy Myers

Always friendly courteous service when I use the Quicklane!

Tom Byars

We only had a small recall /seatbelt service completed.was well pleased even tho the technician griped about all the tools and stuff in his way hendering his service effort.i don't blame him at all.if my driver that took it to be serviced would have took the stuff out it would have been better fir him .

Terry Harper

Good people

Michael Whitsell

Went in for a safety recall. They were courteous and fast. Great service.

tanner hudson

The only reason I’m giving them 1 star is because that’s the minimum you can leave. They should get 0 stars! Yes people they are the worst especially at answering the phone. Terrible customer service! I miss the days where there was a such thing as customer service. They have had my 1 ton pick up since Saturday and still won’t answer the damn phone.

Leroy Smith

I were instructed to leave my car overnight by service advisor , return the next day problem explain to me i thank for your service.

Marti Woodruff

Lexy was great!!! Robby is loving his 2019 F350!!

Darlene Blaine

We Dean Sprouse and I had recall repaired and were treated with dignity and respect! Very pleasant experience from everyone in service department

Emily Downie-Lott

I needed a battery changed in a key fob I admit I was reluctant to go to the dealership, such a large place, it must be very expensive. But I had the good fortune to make contact with a wonderful young lady, Ashley, who checked the cost, directed me exactly where I needed to go, and checked back with me to make sure I got everything taken care of. The type of people you employ speaks volumes about your business. I was so pleased with my experience, I've been thinking maybe it's time to trade vehicles!

Debra Aron

Love Dynamite. Down to earth. Good man.

Samantha Havens

Awesome GREAT QUICK SERVICE.

David Robinson

service was great and fast

jimmy austin

car dealer

Kim Haley

My car was fixed. No problems.

Jordan Barnes

Quick, fast, and easy! Great service with these guys and not a long waiting time when getting basic service for your vehicle

Pattie Smith

I have been a Kirk Auto consumer for over 25 years. and have been an Explorer owner since day one of the SUV being introduced.. I would own nothing but a Ford Explorer. The staff at Kirk Auto is professional, courtesy, and efficient. I have experienced very few problems with any of my Explorers and always receive excellent service at Kirk Auto.

Donna Roberts

Kirk Auto Company and Chad Joiner, went above and beyond to help me find the perfect vehicle!!!! Chad did an amazing job, handling everything that involved my vehicle purchase. No questions went in-answered, trust me there where a lot. Now I am a proud and happy owner of a Ford Escape. Thank you Chas and Kirk Auto Company for a pleasant buying experience!

Dean Vail

Wonderful service

It's yo Boi

I bought a used car from their Greenwood location the end of June. I’ve had such a bad experience with Kirk Auto that I would never, ever buy from them again. I would not recommend them to anyone either. I have been ignored, put off and out right lied to. I don’t know how they stay in business if this is how they treat people!

Dessie Weaver

Wonderful service, great deals, and very good people.

Stephen Blake

You cant get anyone on the phone to see if you have the truck I'm looking for there before I drive 2 hours there.

Toni Brown

Bought my truck here, ger the oil changed here. Always quick, always nice.

Renae Goodson

They serviced the car and did a great job.

Tee Tee

My husband bought his 2018 GMC sierra from here back in july 2018 and he love it.. NOT AS MUCH AS I DO I DRIVE IT MORE THAN HE DO LETS JUST SAY I TOOK OVER IT

Rose Phelps

They we're very friendly and knowledgeable about the part that I needed to order.

Sera Hancock

The salesman who helped me was very polite and worked to find me the best deal that I could afford. I absolutely love my vehicle and appreciate him for helping me find the vehicle best suited for me.

kay sullivan

Great service and great personal. The owners very understanding and good down home folks.

Shirley Mister

A Graet place to buy a car!

Charles Durham

You need to visit you will be riding

Jason McAbee

My only experience is with the service department and that was terrible. The truck was in the shop 3 days for work that should have only taken a few hours and they still didn't finish. I had to take the truck to another ford dealership and was out in about 2 hours. I will never go back.

Avis Shelton

Awesome salesman Rev. Clarence Buchanan and Great car detailer.

Johnny Melton

Going back to visit soon

ninjah monie

Great

Lynn Sykes

Great dealership!!! Supper happy with the process and service!!!! Drive 6 hours to buy from them. They beat all the dealers in my state on price!!!

Robbie Wilson

Very big show room

John Blake

Good dealership had oil changed they did a great job fair price took it back for service for a other issue and they had it for a week in a few days problem was fixed for a week and came right back

toxic waste

Great experience overall....no pressure, great customer service

katilyn procella

Kirk Auto in Grenada, Ms gave me the absolute best experience around! Service was quick & so friendly! The sales staff is great as well! I will be back ; )

Michael Choate

Very helpful staff