Reviews of John O'Neil Johnson Toyota (Car Concessionaire)

Brenda Miles

They got me in quickly and the service was great

Bob Smith

Super service and outstanding customer service

Janell Rodriguez

First visit with my new Toyota, the employees were very nice. Great first impression!

David M

I traded in my Toyota here, and Robert Moore was very helpful, honest, and forthright throughout the process. He was very responsive and thoroughly sought out the details of any questions I had. The rest of the staff was friendly too, and Elroy and Lori were especially helpful.

Oliver King

The front door sales man was excellent. But the follow up pricing took entirely to Long. And the pricing was far to excessive. Not worth my time.

Ron Thompson

They are not very good at returning phone calls. Not sure what the issue is.

Kathryn Hill

I would like to express my gratitude for such a great car buying experience. I am writing to compliment your dealership and especially Stephen Blackwell for going above and beyond my expectations. I love the car! Add me to the list of long term customers! Thanks again! Kathryn Hill

shawn busby

Expensive cars..overpriced...think people are dumb ..will try to sell you any car overpriced

Sam Shoulders

Bought used vehicle there, a great bunch of people. Ask for Nacole, she made my purchase easy for my return from Afghanistan.

Janis Vance

Pitiful pitiful pitiful customer service! I went with my daughter dec 22 to get oil changed.... Called ahead to get appointment.... Said not necessary... So slow.... Left home in time to get there 3 hours before my cancer appointment..., we say there over 3 hours with waited over two hours being told every few minutes Just a second! Then after six people who came in after us had already gone my daughter got up again and they said they were checking prices for new Tres! Most ridiculous customer service I've ever witnessed... I will never buy a car here!

Joey Hailey

Very poor personal experience.

Teenie Little

It's a car dealership! ! The staff was very friendly & sweet. Of course, I'd be sweet too if I thought someone was going to spend 20K+ so there is that. I do not understand why I cant get a straight or rapid response to "how much is ThiS car". No. I DO understand. They hope they can starve you out. Ransom yourself outa there in your new car! But I had fun messing with the cute, young salesman.

wael salem

The best sale people ever, the worst customer service ever, When they get your money, forget about the nice people you have met when you bought the car, you will only talk to answer machines and your call will never be returned

Jody Fowler

Fast, friendly & professional. Would buy here again.

Michael Moore

Great quality service

0annie1 .

It was a very rewarding experience. Mark was extremely helpful and knowledgeable about the truck I purchased. Everyone I dealt with from choosing the truck through the financing were very nice and professional! I would definitely recommend John O'Neil Johnson Toyota to all my friends and Mark Ford as the perfect salesman!

Antonia Altman

Poor customer service! Lost my head cap on my car wheel.

Randy Martin

Great service,great sale men an good prices

corey johnson

Service is terrible. I will never buy a vechical from here

James Burton

Great place to get your vehicle serviced, very nice people.

Cherlicia Steele

It just hasn't been a pleasant experience for me.

Danielle Buckalew

Awesome car shopping experience! Paige and Eddie were extremely helpful, as well as the entire John O'Neil Johnson family. Thanks for a great car buying experience!

Denita Roberts

Philip Holifield at John O'Neil Johnson Toyota made the car buying experience easy and enjoyable. Philip answered all of my questions, took care of every detail, and worked hard to get me a good price on my new vehicle. I am extremely happy with my purchase. I will go back to Philip for future vehicle purchases.

Sallie Love

Talk real nice!!!

Brad Stroud

Excellent Service. James Smith went above and beyond to make sure my wife and I were satisfied.

Stacey Cleveland

Sweet deals

Tommy Mckee

Great

Richard Lewis

Deshauna my very professional in dealing with my wife and I and very knowledgable about the vehicles she sales. I enjoyed my experience at the Hyundai dealership.

Benny Copeland

Excellent service when buying my 2015 Tundra. Cat Owens was knowledgeable about the vehicle and kept me up to date on the trucks in stock while shopping online. She supplied all the information I requested immediately. Completing the sale paperwork was really efficient and only took about 15 minutes. I would highly recommend John O'Neil Johnson Toyota to anyone looking for a new vehicle.

Dalton Sarlow

I'm always dissapointed and dissatisfied when I come here. Customer service and punctuality is not in their vocabulary. I only come here because my vehicle is under warranty. They are not military friendly.

Douglas Coody

I greatly enjoyed the sales and service that I received from John O'Neil Johnson. I would recommend them to anyone that ask me about where I got my vehicle from. I will go back to them for the next one.

Albert Dean

Just wanted to say thanks again to, Kade Foster and Clint McElroy and all of the team at John O'Neil Johnson. Were really enjoying our new Corolla, Thanks Albert and April Dean

Randall Benson

Great people, great service I can trust.

Florine Holmes

Went in for oil change due to being the area for doctor appt. They charged me for replaceable element 6.50, gasket 1.37, said I needed air filter. I usually get my oil changed at Bullock Toyata of Louisville, Ms, they changed my filter then. Johnson O'Neil overcharged me items not needed. A rip off. Never plan to stop again. Cheaters, because I was not a reg customer. Do not use them.

pamela maye

They took care of us

Matthew Coleman

Megan did an amazing job thanks so much for you help

Joy Luke

I bought my new Rav4 here on April 01, 2019. I was blown away at the Service and ease of making my car deal work. They lowered my car note, and my interest rate. I will definitely be back.

Pam Riordan

Friendly service

Alfonso Adams

Good

Niqua T

Fast and polite

ben stringer

thanks to ms. cat, peggy, john & justin for the interest they showed in us getting a new car for our grandson that he will pay for. the admosphere was great. we are really satisfied with the car & the deal. i was disappointed in the cost of all those maint. & upkeep programs. the people are the attributes. thanks

moknbyrd .

Before you buy from these folks, ask a lot of questions. If they can't answer your question, leave. If they say they "will check on that", leave. It's a lie. If you deal with Bill Mooney, don't even bother. Just leave. You're about to get screwed and lied to. Actually, just save yourself the trouble and don't even go here. You'll get screwed no matter what.

Jacob Ramage

Had a bad experience, salesman was very hard to deal with, even though I was ready to buy immediately. Kept me dealing with them for 2 hours during my lunch after I told them what I’d be willing to pay. Came back after work, because they said they would have the paper work finished, and the paperwork wasn’t ready until 7. Ridiculousness. Not to mention how terrible the skill level is in auto shop in the back.

Falando Bowden

Great people thats willing to work with you.

Minh Duong

I had a great experience. Everyone was extremely professional and prompt. The salesperson did every thing he could to win my business. I did my due diligence and got 2 other quotes from Jackson and Louisville; neither was as good. I will recommend Johnson Toyota and I will be back. Thanks a bunch.

Donald Houston

Beware !!

Bridgett Hitt

Service after the sale is terrible.

Frank Polizzi

We got a great deal on a used vehicle. Everyone at the dealership bent over backwards to make our transaction simple and timely.

LaKeia Harris

I had a good experience at the dealership. Nell Mathis was a great salesperson. She stayed in contact with me throughout my shopping process, although she knew that I was trying to decide between Toyota and Honda. She made sure that she found what I wanted in my next vehicle. Of course Toyota won!! I just love, love, love my new Camry.

Gracie Rencher

Bad experience with one of the finance managers name M.M watch your paper work. My problem with them haven't been solved yet he want even call me back I'll keep you posted as to whether my problem was resolved.

Butch Harris

Always treated very well.

Shelena Pace

Over two hours for an oil change is entirely too long

John Doe

open on sundays

Jacob Kittrell

Lie to everyone one and will talk about you so don't come here

Danny McLemore

My first car buying and trading experience where I honestly feel I made a good deal. I was given a (great) price for my trade in. I had researched several web sites and made sure I was not being under-priced. I was allowed to drive the car I was interested in for the day before I made a purchase decision. I then researched the web and was assured the asking price was within my range and not above the average price for the year, make & model of the car I chose. I went through internet sales and I highly recommend the internet sales manager (not sure if I can mention names). I got a fantastic interest rate through Hyundai. The finance manager went over my contracts and options thoroughly and thoughtfully. Anyone interested in a product you can depend on and a name you can trust need go no further than John O'Neil. p.s. I just received a call from my internet sales person to follow up on my purchase. How great is that?

Riko DumWay

Great!

Lucy Smith

Some the the staff (only a few) are rely nice. But for the most part, they lie, tries to get you to buy extra services, charge you for services not rendered. The continue to send me those fake coupons that I quickly trash. I witness them breaking a women cardallic converter and tried to get her to pay for their mistake. Only when she started to cry and tell them she couldn't afford it did they back down.

Holly Clagg

My salesman, Kade, was great. He was very patient with me and helpful. He kept me updated throughout the process, They worked with me to get the payment I wanted monthly for the exact vehicle I wanted, very impressed!

Brenda Ethridge

Love my new ride. Thank you David Gower for your hard work. Everyone involved was very helpful. Great group of people.

Jonathan Demko

I bought a used 4runner from them. The car had some issues that were under warranty. However, getting them to honor their warranty was a different story. When I was out of town, I had no trouble with getting assistance from other Toyota dealers helping to resolve my issues. Just do yourself a favor, go to a dealer that has to compete for business. They might have an idea of what customer service means. Also, why post service hours if you're not going to actually be open when you say you are?

Ruth Rosamond

After months of shopping and research for a new vehicle, checking out many makes and models, I finally decided that the Hyundai Tucson was the one. I visited the dealership three times for a test drive, Mr. Ray Payne was very cordial and answered questions all I had. Well, the third time was the charm. I now own a 2016 AWD Tucson Limited

Andrew Phillips

I had a great experience buying my new Toyota from Nell Mathis of Johnson Toyota. The process was quick, easy, and extremely fair. Nell handed everything in an honest and professional way. I am extremely pleased, and I will be buying from Johnson Toyota again.

Soon-keun Yoon

Great experience and hassle free. I received everything i needed. Thank you so much!

Regi Moore

Please use the rental car service here. I think they're the true sales people at this place. I've rented here several times. I tell everyone about the vehicle and the service of the rental car associate. Although I haven't bought a car yet. I definitely know where my next vehicle will come from.

James Shumate

Worked on my Sequoia cargo door and replaced the latch. They did not connect the electrical for the windshield wipers and tore off my license plate frame. Technician was terrible.

Michelle Altman

AWESOME!!!! Paul was wonderful. He made sure I was happy and got what I wanting. Thank You Paul and J.J. for all your help.

Justin Williams

John Reyes was wonderful to work with in finding the best car for our son to take to college. Thank you so much John!

Wanda Martin

I had an awesome experience, Kenny and Sandy were both very nice and provided excellent customer service! I know I will enjoy my new vehicle!!

Danesha Rowser

I will never buy a car from here again. The worst experience I have ever had.

Sheran Jones

Reasonable in and out service. Quality work, informed me of recalls and next visit appointment

Michelle White

I love working here its a great atmosphere with great people ! We rent cars as well and are very competitive with our prices . Come get a vehicle you can depend on !

Jeremy Fuller

I wish I could rate them with less than one star. I found a car I wanted on their website and and got in touch with a sales person. I am from Oklahoma so I asked the salesperson to show me the car via an iphone with facetime. During viewing the car I asked the salesperson several questions and one of the questions was "does the care have any damage or visible defects to the outside or inside of the vehicle". I was told "no". I was told the car was in great condition with small scratches that could be buffed out no problem. They tell me to put $500 down on the car to hold it while I can arrange a way to come out to their dealership to buy it (I had sold my truck already and had no car to drive out there). I put the $500 down on the car to hold it and take a bus out there which is a 24 hour drive and I didn't get any sleep. I arrive at the the dealership and immediately start noticing not only the "small scratches" but also dried bird poop that has stained the paint on front of the car and also dried tree sap on the driver door in two spots. They tell me they can buff it all out and it will be ready to buy it. So we go in and start arranging the finance etc. I ask to see the car before we sign the papers. I view the car and it's all the same but now there are tiny scratches from trying to buff out the dried bird poop and tree sap. None of the scratches or dried bird poop were able to be buffed out. I am then coerced and forced to take $100 as a discount to fix all of the paint and body issues. Along with my lack of sleep I was not in a state to understand I was being taken advantage of and scammed. They lied to me about the issues with the paint and scratches and then manipulated me and took advantage of my lack of sleep to push off a car with major issues. When I got home and got rest I took the car to get it fixed for their promise I "could go anywhere and get it fixed for $100", the cheapest place I could find would fix it for $1400.... I called and talked to the general manager and he promised to have a local dealership call me and get it taken cared of, no one called me and he never called me back.

Renee Pickett

Amazing customer service in the auto shop part! They fixed our car both times with no issues and amazing customer service! We will definitely come back with any more car repair needs and when we are ready to buy a new one! Thank you!!!

Show Time

The worst dealership to go to . They kept my truck for a month for ABS problems . Bad customer service

Shawn Taylor

working on review

Richard Lancaster

I bought a brand new Toyota Tundra pickup from from and it was a beautiful pickup truck and I really loved it the gentleman that sold it to me was very nice and knowledgeable he answer all my questions he made sure that before I left the lot that I had purchased the exact truck that I wanted and exactly what I needed unfortunately two weeks later someone stops right in front of me and the truck was totaled

Sam Graham

Johnson Toyota is one of those places where you trade because it is the only show in town. The dealership is located in an old building with uncomfortable furnishings for service customers. The sales process is long and interesting. When I bought a new RAV4, several things were to happen...they didn’t. When I bring in my cars for service...there is always a long wait. Just seems like there is no boss in the place. When I wanted to buy a genuine Toyota Extended warranty, I was told they don’t sell them...only aftermarket stuff I’ve never heard of. When you bring your car in and get promised a pickup time...you’d better call first. Brought my car in for a 25,000 mile service...told I’d have to wait til 10am to pick the car up... It is 1130 and it’s not done. Bottom line...Johnson Toyota is a mediocre dealership with lots of room for improvement. I’ve bought many Toyota cars since the 1970s...this place stands alone. I wouldn’t buy another car here and will look to see how far it is to another Toyota dealer.

Lindsey

Worst experience I have had so far while searching for a car! Basically judged me for what I drove onto the car lot. Because of the particular car I drove they stated “you shouldn’t look at a 4Runner because of what you drive, you should look at a Rav 4 instead. Because on a 4Runner your car note will be $500” meanwhile no one has asked me where I work or anything.. simply judging me by what I drove onto the car lot. Also I should mention that I told them I would be putting cash down on whatever I bought. I would not recommend going here.

Angela Sharp

LOVE IT. Taking my son to look at trucks

Kyle Rollins

I showed up at 6pm on Friday of Memorial Day and they guys reopened the parts dept to get me a gas cap! Love these guys, good to know some people still care about a job well done.

Gloria Yarbrough

I got a great deal on my new car.

Daniel Jones

I have been there three times; once looking at a new car, once looking at a used car, and another time to buy a part for my wife's car. Whenever I go to look at a car, I have already done my research, have likely driven a car very similar, and know what is a good price. I typically tell them straight up front, I want this car for this price and all I want is a yes or no. Each time I was asked to fill out multiple papers with my info and was once asked for my information to run my credit before even looking at a car. I don't like when my time is wasted, and in reality they are wasting their own time as well. As far as the part goes, I was buying a small electrical fuse for an air conditioning system in a 2003 Corolla. I waited 10 minutes for someone to show up at the counter, 15 min for him to locate the part in his system ( I brought the old fuse with me and it had all the numbers he would need right on the side of it), and then another 15 min for them to look for it. Ultimately they told me they would need to order it and it was going to be $80! I ended up buying it for $13 at an auto parts store. I won't go back here for anything.

Jess Marie

Wasted my time, refused to negotiate a cash price after they said they would since the moment I got there.. half a day of my life I can't get back... they waited until it came time to pay them and sign papers for a 2010 highlander with a busted light & saying they wouldn't come down not even 1 cent. Which was well priced above blue book dealer price. All good though, paid $12,600 cash for a Honda pilot at Paul moak in Jackson and they came down nearly 3,000 just so I could get it. Oh, And the lady who tried to sell me the highlander looked like a clown with the loads of makeup. They really need to tell their sales people to tone down the makeup. Just my opinion, I think people of that occupation need to be very presentable when you're trying to sell something...

Christian Moss

I want to say thank you Judd for the truck we bought our son for his 16th birthday. He showed me the safety features of the vehicle which is a huge plus. 5 Star rating. Also the quickness and ease of everything is unreal. I have bought several new vehicles in the past and must say by far this was the best experience I have ever had. Thanks again to Judd and the whole Toyota Team in Meridian for not only making my child's dream come true but mine also. Thanks, Sean Moss

james busby

Great place to get a realiable vehicle. Great people and great service.

Tory Shirley

Great price on great vehicle. Customer service is great. Have already recommended dealership to family and friends. I am a repeat customer :)

LATOSHIA MCGREW-OFFICE

Megan was the best. I admired her ability to work hard on getting me my dream car. I was really disappointed in how things were handled with the paperwork once I met with Holley. I'm working now to see if someone can re-finance my car due to the paperwork that was handled by her and also she has not return my phone calls in regards to some questions I have.

Jamey Germany

Their prices are too high. I’d love to deal with them, but they are priced way above competing dealerships.

Tammi Wallace

Cars, Cars, Cars!! If you love Toyota's they have one for you.

A Wallace

My trip to the dealership was not a pleasant one. I called at the beginning of the week to make sure they had a key for my daughter's car that could be cut. The parts guy told me they had one in stock and I could make an appointment but it shouldn't be a problem to just stop by since it wasn't a major repair. I called the next day, Wednesday, and left a voicemail to set up an appointment. No one called me back. I tried twice more and no one answered. I took a chance and showed up at the dealership on Thursday despite not having an appointment. I stood at the counter while a lady from the service department helped another customer. During the five minute conversation with the customer I found out that the owner now lives in Colorado and is trying to sell the dealership. She said she would be right back as she left with the customer. I stood, looking at the clock on the wall, for another ten minutes. During this time I was told twice that someone would be right with me. I also learned from random conversation of employees that one employee's pipes had burst and another employee was spending his time cleaning out his car at the dealership during working hours. After fifteen more minutes an employee came to the service counter only to tell me I needed to talk to the parts department. I then stood at the parts counter for five minutes before the only employee there turned around, while on the phone the entire time, to notice me. I told him I had called a few days earlier and the person I spoke to said the part was in stock. Instead of offering to double check that the part was still in stock like the service guy suggested I do he sent me back to the service counter. I stood for another five minutes with noone at the counter offering to help me. At one point the service manager walked by me. I know this from the picture on the wall and not because he introduced himself. He went through a door and disappeared. After that I walked back to the car and left. Overall I drove 30 minutes there, waited for around 30 minutes to get nothing accomplished, and then drove 30 minutes back home. On the way home I called Bullock Toyota in Louisville. Within 15 minutes I was told they had the part and scheduled me an appointment for the following day. I'm sitting here now in a non crowded waiting room while they make the extra key. They greeted me at the door and immediately took the car to the back to get to work. 20 years ago my family bought all our cars from Johnson Toyota. When the father died and the son took over the dealership things started to go downhill. If you want or need to have work done drive to Bullock Toyota. They treat you like Johnson Toyota used to when they cared.

Crystal Vines

Great place

Gerald D. Peters

Best dealer in Mississippi to buy a Toyota from, great price and great service, My sales person Nell did a very good job. I will buy from this dealer again and recommend them to anyone.

Shana Kendall

Everything was so easy. Thanks To my Salesman Kenny Mayfield

Dean Jordan

Fast and friendly

J Herrington

We had a great experience shopping for a car! Mark Ford showed us the best deal for the kind of car we were looking for. He wasn't pushy and we really appreciated that!

Josh Williams

Great service

candace frazier

Everything seems to take longer than you think it will, so do make an appointment for the service department. Sales staff were professionals. Service staff were pleasant.

April Alford

Everyone was very helpful! They delivered the car to my house because I was not able to come out that day. Super friendly staff! I will be sure to tell my friends and family about this dealership.

Paul Sims

Shannon O'Steen Thanks for you help. Coming from out of town to look at a car is always a little iffy in my experience. But it was exactly as described. Very helpful and upfront. Thanks again

R.J. Swift

I bought the car from Florida based on only pictures and the word of the salesperson, Amber. No glitches, no problems, the car was delivered on time and as presented. I could not be happier with the experience.

jenaro gutierrez

Bought my awsome chr

Y & M

The people are down to earth

Dennis Gossett

My wife and I needed two new cars, because ours were getting very old and worn. Robert and J.J. were very helpful. The service was very professional, courteous, and personal. They both went out of their way to get us the best deal. Thanks.

Dustin Moore

These people are liars. I don't mean bend or stretch the truth liars. I mean bold face, fiction as fact, through the teeth, liars. I talked with 3 people. Each of the 3 told me that if I would drive my car to Meridian, they would make a "CASH OFFER" on my 08* Prius. On the phone they asked me if i was willing to trade. I responded with, "I just want to sell it." They responded, "How many miles is on it?" Me - "135,000." Associate - "Alright. I understand just wanting to sell. Bring it in and we will make an offer." I brought the car (not a short drive) and met with the associate I had talked with on the phone, who immediately proceeded in trying to sell me another car (he's a salesman, I get it, no biggie). I kindly declined. He asked me if i would trade. I said no. He talked to me for another 15 minutes in an effort to change my mind, at which point i kindly asserted that i was only there to get an offer for my Prius. He then told me "because your car has 135,000 miles on it, we do not want it", and would not make an offer. Anybody want an 08 Prius with 135,000 miles? Email me if you do. I'll let it go at a good price. ;)

Eldean Boyken

Came in for oil change and tire rotation. Excellent service! Asked to tell me what my 2012 truck was worth while I was getting oil change. They said they were to busy to give quote. They are offering buy 3 tires, get one free. Only available on certain brands. Not what came original on truck.

Olivia Bailey

Horrible experience . No communication false information to the point where got a car kept for months then had to take back. Constantly made cars to business to receive no call backs and no response.. Worse experience I have ever had with a carlot

Daniel Koehn

Sales people were friendly and not pushy.

Dan Singley

Had a really good experience and Clint McElroy was extremely knowledgable and friendly throughout the process. Clint took time to explain everything and was the definition of a professional. My family and I are extremely happy and look forward to working with Clint and his team in the future.

John Hobby

My problems were solved with satisfaction. Personnel were polite and helpful. I would give my experience a 10 on a scale of 1-10, expecially for my treatment by Kenneth Mayfield. Kasey was so excited with her new car.

D'Ebony Wilson

BE careful here ! I came here to buy a sonata and my credit score was rabbit without my permission! The saleman stopped answering my calls and manager never called me back!

Bryant Scott

Well, came in to get some transmission fluid taken out. They said it would take 15 minutes. About 45 minutes later they said it would be 15 again. About 1 and a half hours after we got there we were told they started. If it's gonna take a while just let us know.

Rich

Excellent customer relations

Steven Vinet

Good deals on vehicles

Samuel Graham

John O'Neil Johnson Toyota in Meridian, Mississippi is an interesting dealership. It is rather old style and doesnt seem very up-to-date with the latest Toyota offerings. The new car sales department is interesting. The dealership failed to deliver what it promised me with respect to after-sales issues...but I don't know if they always do that. I wanted a Toyota branded extended warranty, but got some off-brand thing because I was informed they don't sell Toyota Extra Care warranties. The service department seems pretty disorganized to me. Everyone of the technicians are called Assistant Manager so I had no idea who is boss... didn't seem like they knew. When I was told my care needed something repaired or fixed, they couldn't explain why I needed it or what the repair consisted of... Anyway, this is the closest dealer to Meredian, Mississippi so I get to use this dealer.

James Robinson

Purchased a 2005 Jeep Wrangler. Within 5 months I have spent $2900 on repairs and 6 weeks in the shop. I am speaking with the attorney general concerning the lemon law now. Buyer beware.

Esse Keyes

As Professor Emeritus at Mississippi State University, I have dealth with thousands of students attending classes that I have taught or who sought my advice and council. Thus , I feel I have the skills and capability of evaluating individuals in your dealership who are honest, decent, kind, caring and are customer friendly. Therefore, I should like to commend Justin Ford for the splendid manner in which he conducted himself as we engaged in my purchase of a 2014 Toyota Camry Hybrid edition. He demonstrated a positive attitude and posseses a great deal of knowledge about all types of vehicle for sale in your dealership..His personality is outstanding and his ability to seek customer satisfaction in equally commendable. JJ Jacob was equally gifted and talented in conducting the financial aspects of my purchase of the described vehicle at John O'Neal Johnson Toyota. I can only describe my experience with both Justin Ford and JJ Jacob as being a pleasure and an enjoyable one. Consequently, I rate both Justin Ford and JJ Jacob as Five Star employees. Further, It is my opinion that that you are blessed and fortunate in having such dedicated and loyal individuals representing your firm!

felicia rue

This was the worse place I have experienced!! They were the most unorganized business! Everyone I mean everyone need to stay away from this place

Evelyn Brown

Courtesy, efficient, fast

Paula Habrial

Wonderful experience working with Amber in internet sales. She answered all our questions, was very patient, not pushy. In fact, everyone we met was wonderful, including JJ in the title office and Clint in the sales room!

Sam Clark

Nice facility and vehicle selection.

Pam Rissler

A little disorganized.

Kevin Reed

I now live in New York City. I purchased (2) 2007 Toyota Tundras from Johnson O'Neil Toyota in Meridian, Mississippi. My father and mother also purchased 2 new Toyotas at this location. I will be purchasing my next new car from this dealership. I woukd say this is one of the Top Dealerships in the country. Thank you for the awesome service you provide! No one does it better. #1 Toyota Dealership in the United States!!!

Gwendolyn Rockette

Quality service!

Marco Walker

The guys here are awesome, very fast service and very knowledgeable. They worked above and beyond as a team well pass their work hours to complete the repair on my vehicle. We were from out of town and ended up with diesel instead of regular gas in our car due to a confusion at the pump. We were extremely blessed to run across a great set of guys like them. It was our first time in Mississippi and definately not our last. Thank you for all your help and hospitality. Also, big shout out to my guy West!!! Someone should really give that guy a raise!! Keep up the great job fellas!!!

Larry Thead

Kade and other staff at John O'Neil Johnson Toyota made purchasing my new Toyota Camry a great experience. Price was right and Kade went beyond what might be expected. Being almost 89 years old, I'm not familiar with all of the new technology that is found on the Camry. Kade spent time explaining how to work the various equipment and even offered to go over it again in the future, if I had questions. Excellent place to purchase a vehicle. Robbie Thead

Kerri Bolton

Salesman could not tell me the difference between the S, S Plus, and S Premium models. He could not tell me the model of the car he was selling me and had to look up the stock number. I mentioned to the salesman a college graduate rebate that I had noticed on Toyota's website and asked if I would qualify as I graduated from college in May 2012. I was told that to qualify, I would have had to graduate within 6 months. Once I was at home, and did my research, I learned that to qualify, I would have to graduate within two years.

Edward Dotson

Delivery driver

Dylan Burge

If I could put 0 starts I would. Has been terrible trying to get in contact with someone in the finance department. I have had a hell of a time trying to get stuff fixed that they messed up. Yet no one answers the phone or calls back 3 days of trying...

Joe Mchan

Service department is a #1 in my book.

Ronald McCall

Great service

Threasa Jones

Great friendly service

Derrick Hines

Great place!

Judith F

I had nothing but issues with getting service to communicate and take care of roadvantage warranty issues. If you're going to purchase a new Hyundai vehicle, do it as if it is "as is" because you will have to fight hard to get them. I've had to consistently and repeatedly call to get ANYTHING done. Literally. The Hyundai service dept has completely turned over staff at least once in the last 8 months since I've purchased the car, only to be disappointed again. If I had known how much trouble I'd go through... fighting for these issues, I never would have purchased the 2017 Hyundai Elantra due to the complete headache I'm going through with Customer service. That being said, I've now spoken to Mr. Johnson and to management about everything and they had John Reyes, who was awesome, he worked with us to get a trade for me which I am very pleased with. I got a used Toyota instead of a hyundai so I won't have to deal with the Hyundai service dept. Thank y'all for working with me to resolve the issues.

Eugene shaw

Had a really awesome experience from start to finish. Mr James Smith really went above and beyond to gain my business nad make sure I had the best help possible... I truly thank him and we love our purchace...

Phenom Da Shooter

Cool

Don Evans

Mr. Osteen was professional and did an excellent job of providing me with operational information about my vehicle. Also, he asked me to experiment with all of the programs and return for more in-depth training. Overall a pleasant experience.

Leef Gaming

Great customer service, recomend that u set an appointment ahead of time or may be there all day

Erica Walker

Brought my Prius in for routine maintenance. Staff was friendly and efficient.

David Younce

Salesperson, finance section, sales and finance process were great. Professional, friendly, just great experience overall until the end, BUT... I was at the dealership late buying my 2014 Santa Fe, so I brought it back the next day for the "detailing." Hyundai dealership detailers were off by the time I brought it by, this was Saturday, so we took it up to the Toyota dealership for them to detail my car. That was the WORST detailing job I have ever had. NOTHING was done to the inside, not even a vacuum. the exterior looked like they rinsed it off and them wiped it dry with wet cloths. TOTALLY disappointing! I called my salesperson who was apologetic and I will take it in again next week and he will ensure it is done right, so he will make it right, and I appreciate this.

Riley Kellum

The service was absolutely amazing and I will buy my cars there as long as I live! My car is incredible. Thank you John O' Neil Johnson Hyundai!

Sara Jayroe

Great Experience!!! The people helped us find exactly what we wanted for the price we needed, they was very friendly and knowledgeable. We have bought many vehicles from John O'Neil one for our daughter and had our other daughter buy from O'Neil's because they always treat us well. This time we bought a new Santa Fe Sport which we are very happy with. We definitely recommend buying from John O'Neil's.

Jevon Boyd

Pushy sales manager