Reviews of Jason Pilger Hyundai (Car Concessionaire)

Curtis Smith

Superb customer support.

Luis Rivera

Nice love it

Sherrie Thompson

RIP off

chuck d

My wife received a card in the mail from this dealership stating that she had won a $2,500 prize. Long story short: it was a fraud and they gave us an empty Walmart gift card to appease us. If you look through the reviews you will see several other people have received the same scam. Do not trust these guys. I am submitting a complaint to the Better Business Bureau as we speak.

charlotte warlick

The young dealer was very good brought in a dwn pyt Told him that's what I had to work with an I needed a car. He found a good decent car an drive away in a matter of 2 hrs. GREAT JOB TO YOUR TEAM. The service department did an exceptional job on my car it was repaired in 2 days thank you so much

Keith Clark

Randy Workman and his team of professionals made my lease experience very smooth, very hassle free and even stayed after hours to help get me into my new leased car. My 45 minute drive was well worth it to find the same accommodating customer care professionals that I was used to dealing with in the Midwest, and that Gulfport certainly didn't provide. This is my 5th Hyundai Sonata. Keith Clark, Long Beach, MS

LePatrick Hartwell

The salesperson, Dexter, was very helpful as he made me feel comfortable talking about the purchase of a new car. I'll definitely be back.

Logan Fields

So went in today to claim my prize for a mailer. Well it said I won $2,500 and then they tell me no that I'm wrong and tell me that I only won a smart watch VALUED AT $400. The watch is $7.69 on amazon and they told me the technology is valued at 400. Well just to let people know they are shady and if they would lie about a prize imagine what they will lie about when they try to sell you a car. Shake my head this is how yall get sued and why yall are liquidating. I would give this 0 stars if I could but I want to say "THANKS" Jason Pilger Hyundai for wasting my time and fuel to drive there!

JPRICE PROD.

Great service department...the service manager was very helpful..he answered each and every question i had... I felt very comfortable leaving my Hyundai in their care...great atmosphere ..keep up the good work guys n gals...thank you

Gini Priddy

Mark was a great salesman. He worked with me and his calm demeanor made it an enjoyable car buying experience. Jamal in finance is amazing at what he does too. He got us a great deal and interest rate on my new van. I would definitely recommend Jason Pilger to anyone that is looking for a new ride.

Ronald Nash

Service has always been a pleasant experience at reasonable prices.

Raúl Clavarino

They are the best working in my car!!

Seasons Greetings

We were looking to purchase a reliable vehicle. My experience here was wonderful after being helped by Mike in finance!! He went above and beyond to make sure we received everything we asked for! The dealership as a whole, did everything they could to get us us approved and worked together to insure the vehicle was delivered in a timely manner! I will buy here in the future and refer friends. Thank you all for your assistance in our car buying journey.

Sheila Yost

Since we were not there to buy a car, (we drove our son & daughter-in-law over for a deal they got in the mail), and left with a 2017 Tucson, I would say Jay Aultman is a Grrreat salesman!! It's true, we drove in with our almost 16 year old Santa Fe, our "baby", not looking for a car...but the deal Jay was able to get for us was so good we could not pass it up. This is our third new Hyundai in a row, and this dealership really wants to work with you to get the car you want at the payment you want to pay. Go by and check them out...ask for Jay...tell them the Yosts sent you, you will not regret just checking them out.

Erica Donaldson

The sales staff are extremely friendly and break all car salesman stereotypes. They've gone above and beyond to make sure we were satisfied with our experience there! Would definitely recommend to anyone thinking of getting into a new/used vehicle .

Charles

Always the best customer service and I even take my Chevy there!

Ronald McKee

Excellent customer service! A pleasure doing business with them.

Kyle England

Went there looking to see options about trading my wife’s car in and Mark was very polite and helpful. We also spoke with Moe who was also great. We came back two days later to finish up and Worked with Mark and Randy to get things done. Such great deals we ended up not only trading in my wife’s car but I traded mine in as well. Great group of guys. We would highly recommend them.

joe

You get one star because the service department is decent . The salesmen are rude here, including the manager . I would recommend anywhere else.

linsey mingo

Very friendly and knowledgeable staff. Angie was great throughout the whole process! I highly recommended the team at Jason Pilger!

Denise Sanders

New review!!! Same great service!! I received a letter in the mail about a recall and I called and set up an appointment to check out my car. While I was there they replaced a fog light and did an oil change. Ben and Jessica in the service department are the best! New!!! again 6/6/18 I went in again for routine maintenance and was treated like I mattered. Keep up the good work!

Lyle Montgomery

I tried to buy a Hyundai Elantra here a few years ago, and it was a very frustrating experience. I knew exactly what I wanted and perhaps because they didn't have what I wanted on their lot, they kept trying to sell me a Sonata. I told them multiple times I didn't want a Sonata, and they ignored what I was saying. Then they started using car dealer tricks---pressuring me, trying to manipulate me. I left and went to Allen Hyundai in Gulfport and had a great experience with a salesman who respected me and was able to sell me the car I wanted (even though he didn't have the car I wanted on his lot either). I give this place 3 stars because their service department has been very good, and we have used them repeatedly with no complaints.

Jazmine

I came in on a Saturday and they were super busy. They squeezed me in and I was able to get my car service before my trip. The gentleman that helped me at the front desk was very kind.

John Hutchinson

Everything. It didn't take long and they got great people working there. I really enjoy going there. I like looking at their new and used car lot and believe it or not their coffee is good.This is the 4th vehicle I bought from Jason Pilger. Great service and Great everything. Before you buy your next car think Jason Pilger Hyundai.

Phil Summers

Ran across THE CAR, a Nissan 370Z, while just dreaming about what it would be like to have your Dream car. Over a several week period I kept going back and dreaming. Then one day I figured I would check the insurance and see if my dreams were going to cost too much. Good news there so I continued to dream. Then I started to study the Carfax and saw some things that were of great concern on the forums. I almost woke up from my dream but decided to make contact and see if the price could be adjusted to make sure my dream wouldn't turn into a nightmare. I started looking at other cars that could become a dream object, but they would always have been not THE CAR. They reminded me that you can only have one Dream Car. They then adjusted the price such that I could start to dream again! I ask my wife what she thought about me getting my dream car and she thought it was a wonderful idea. I ask my best friend and he agreed. Said we were getting old and needed to kinda hurry at our age lest we croak as we close the car door. The problem now was that the car was 3 hours away and as a caregiver I couldn't be gone long enough to check it out as well as bring it home. They said "no problem ", we will bring it to you! WOW! Wanting to keep the dream going and out of excuses II sent them the money and ask what would happen if I didn't like it when it arrived. They explained that after all "it is your Dream Car . How could you not like it? A couple of days later it showed up in my driveway...if it was a dream then it was and is the best! Reality was as good as the dream.Thanks to all the folks that made it happen at Jason Pilger Hyundai. And thanks to Josie who knows a thing or two about dreams!

William Fishinger

Ben was able to get Hyundai to share in the expense of a broken strut. I really appropriate his and Jason Pilager's commitment to customer service. I would highly recommend Jason Pilger's service department to friends and family.

Susan Tolar

Had an excellent experience at Jason Pilger in Gautier, MS. The staff, especially Greg Hogsed and Derek Montalvo, was very accommodating and made me feel that they wanted me to get a deal! I left with the car I wanted at a great price. I would absolutely recommend them and will purchase from Jason Pilger again.

Paul Brown

Was a waste of my time,when you explain your situation it's as if they were not listening but told them I've been shopping a bit but was the same as others nothing!!!

Jim Dietz

I recently purchased a truck that I found online from Jason Pilger Hyundai. Now whoever I talked to over the phone was more concerned about getting me to come in the door an actually answering my questions. Once I drove over an hour to get there I felt lit it was a very typical used car sales pitch and blowing smoke around to distract you from the fact that the price online isn't the real price of the vehicle. If you find a vehicle that you like on the internet. Make sure you go to their web site. That's the only place it will show you that, the price shown is the price of the car with 5% down payment in little hard to read type. For that I give 2-3 stars. Now you ask, why did I stay and buy the truck, Because once I walked in the door I was then able to talk to Michael Cross. (not who I talked to over the phone) He is the nicest and by far the most honest salesmen I have ever met. He is the reason I stayed a bought the the truck! He's not in your face, and wants to work with you. He will not try and push you into sending more than you want. If you have questions call up and Ask For Micheal Cross directly! He will tell what you need to hear before walking in the door, I recommend everyone try and talk to Michael Cross. (5 stars)

Robert Ortiz

We've (the wife and I) been shopping for an automobile for quite a while and, we must say, this dealership was actually pleasant to work with (and this is coming from people that hate car shopping). Upon arriving at the dealership I sensed a pride of ownership, that was reflected by how well the dealership looked, and even though the dealership has been there for a while, everything looked great. I was quite impressed with the professional staff. When we arrived we were greeted by a salesman that, even though he was busy, took the time to welcome us to the dealership, introduce himself, and properly direct us to the receptionist. Our salesperson Randy was friendly, helpful, attentive, and patient while he helped us find the vehicle we wanted. From selecting the car, test driving, to the purchase, he was there to help us with our purchase. Heck, we felt like the happy people in the commercials.

Timothy Burchett

I went in to buy a car for my daughter as a surprise and my experience was awesome. Everyone was friendly and treated me with respect. My salesman Kris went over everything on the car with me especially the safety features that will keep my daughter safe which is extremely important to me. She loves the car and I will definitely be back for another vehicle!!!

james hipp

Friendly people. Very reasonable prices on highline used vehicles.

David White

I’m usually very pleased with Jason Pilger I’ve never been treated badly by them until today. I called them yesterday and they said that I could bring my car in today and get the check engine light checked however today when I got here I waited 10 before they even said hello and then I was told it would take another 45 min just to check my engine light. I’m very understanding but 45 min to check a light is completely out of line and the guy was very rude. Like I offended him by asking for his help.

Charles Fitzgerald

Never a dull moment at Jason Pilger , we could have sit there and talked alday

Kim Rogers

Every person that I talked to was very friendly and professional. I do not enjoy car shopping but they made the experience pleasant and made me feel they wanted my business without being pushy. Thank you Nathan!

Jim Clugh

Absolutely Wonderful dealership and we had the very best experience ever at a dealership! Brandon Alexander was the best! I'll recommend them to anyone who wants the easiest and quickest experience purchasing a vehicle!

jefe macgyver

When I asked the sales Manager why they didn't have the new car they quoted me over the phone at their dealership, he told me it is their policy is to tell people anything it takes to get them to come down to the lot hoping they can upsell you. In my case they wanted they wanted $4000 more for it than they quoted on the phone. They lied to me knowing we would be driving 100 miles to get to their dealership. After reading the other reviews about Jason Pilger Hyundai I see others have had the same experience. They seem to be a business built on lies. Don't waste your time with Jason Pilger. They cost me a lot of mine.

Anne May

Oil changes are always quick and painless

Tommy Tran

They really got out if their way to help me get a new vehicle would recommend to all of my family and friends

Brian Frampton

Ok, I am a shopper when it comes to car shopping. Last three cars I have purchased have been from private individuals just so I did not have to deal with a salesman. I must say, Jason Pilgers Hyundai is awesome environment. And you DONT feel hassled!

LisaJill Peterson

My experience was priceless! Thanks so much to Jennifer and Ryan! I could not have asked for better service!

Jerry Persons

Absolutely the best dealership to do bussiness with....Everyone cares,no pressure, will do what it takes to earn your bussiness. They will go above and beyond with customer care to make it the best experience possible when purchasing a car and having any maintenance issue performed.

Victor G. Rodriguez

My wife and I recently traded in our 2013 Hyundai Elantra for a 2016 Hyundai Santa Fe at Jason Pilger. Everyone we came in contact with prior to and during our shopping experience were very pleasant and interested in our needs. The price for the Santa Fe I feel was fair enough when compared to other similar ones in a 200 mile radius of our home. Though I wish we could have received a bit more on our trade, it was still fair enough that my wife and I didn't feel like we lost out on the deal. We opted to give the dealership a chance to find us a good rate and terms for our financing and it was on par with what I had already shopped around for. There were no hidden fees or added "points" to our transaction. So from Stephen & Nathan (salesman) to Ryan (Gen Sales manager) to Jonah (Finance) and the sweet lady in service, Jennifer I believe, we were always treated kind and respectful. There is another local Hyundai dealer closer to our home, but I will surely drive the extra 30 miles to get all my service work done at Jason Pilger. The driver side weather gasket was torn up while test driving/looking at the vehicle and was given an "I owe you" for later repair. I went in today for that repair and it was quick along with a sweet staff helping me. The staff is much more friendly with a cleaner facility in the service department and an inviting show room made this transaction easy and painless. If you're in the market for a vehicle, I would suggest you try out Jason Pilger Hyundai.

William Benbow

Best dealership I have ever been to.

Fayetta Dozier

If you are going there expecting to have won with the promotion they have going on this week, you are not a winner. You will be walking away with a smart watch. No tv, no more than ney. Its all a gimmick to get you there. They want to sell you a car.

Margaret Varela

Fully prepared to purchase a car, check in hand, but no one came out to meet us even after we circled the entire used car lot.

Tamikia Johnson

My experience with Jason Pilger was fantastic, everybody was very nice, even our salesman Samuel Morgan, he work until he got us a car that we really enjoy, thanks, Samuel Morgan! I highly recommend anyone who's looking for a car to go there, great inventory of vehicles and also great customer service.

Aimee Anderson

My husband & I recently visited Jason Pilger Hyundai dealership and had the pleasure of working with Rashod Turner. We had been to numerous different dealerships in Mobile, Daphne & Gautier searching for a new vehicle. Jason Pilger Hyundai offered the best deal on Tru Car and even though we did not decide to purchase a car at this time, Mr. Turner was by far the best salesman we met. He worked hard trying to get us the car we wanted without being obnoxious or pushy. Highly recommend if you are in the market for a Hyundai you stop by and ask for Rashod.

Becky Helton

I can not say anything bad about my experiences with the service department. They are always friendly, understanding and willing to help.

Janice Coari

Nicest people all around the dealership. Buying my car was stress free and I actually enjoyed it. No pressure or bull. Great dealership, they bent over backwards to make the sale. And really appreciate you as a customer. Great dealership.

Chelzy Desvigne

Horrible service, they will lie to you just to get a sell smh. I should have never looked outside of Allen Toyota, now they are a great car dealership! Don't waist you time with these people.

Audrea Burress

Very friendly staff, everyone was Amazing! The absolute best car shopping experience I’ve ever had. I told them what I wanted and they delivered! Thanks Jason Pilger & Staff

Sarah Fortenberry

This is my second or third visit and as usual it was perfect. They answer the phones when you call, get you in as soon as possible, keep you updated on your vehicle and are just all around pleasant to deal with! These may seem like small things but when you’re coming from a different Hyundai dealership that would never even answer the phone for you to make an appointment, these things become a huge deal! So appreciative of this dealership and every one of their employees.

Renee Seymour

The service department was very nice and helpful. Thank you so much for taking such good care of me.

Carlos Guerra

Saw the Chevy Malibu I liked on the internet and the price seemed good, and I thought maybe it was too good to be true, or something might be wrong with car, and as it turns out it was a good deal and there was nothing wrong with the car, just simply a great deal. And although I was purchasing a pre owned vehicle and not a new one the sales men Derrick and Marc made me feel just as important. The experience was painless and enjoyable. Thank you Jason Pilger Hyundai!

Rodney Burgess

They were friendly and helpful

Chris Hill

Just wanted to say best car buying experience I have ever had. Kris , Mark and Philip were low pressure and got what I needed even after selecting a car and the wife wanting a different one the next day. Definitely recommend these guys!

John E. Ellis

Prompt, friendly service. Best visit so far.

Nope Sorry

Amazing customer service and great deals!! Josie was amazing we definitely will be back thanks for #1 service on the coast

John Ivy

Had an issue with our 2014 Santa Fe. Stopped in without appointment, no problem. Service listen to us, tried to find the issue. We were back on the road and down n our way. 600 miles from home is scary when one breaks down. Thanks JP Hyundai for making sure we were good to go.

Steven Gauthier

I had a check engine light and it's not easy for me to break away from work to have my vehicle serviced. I left it at the service center after hours and made an appointment on line with there very easy to navigate website. They were able to make time to check my vehicle, order the parts under warranty and had it ready in no time. They had awesome communication with me and were very polite and friendly. I will be taking my car here even if it's cheaper else where. Trust and customer service is what I'm looking for!

Scott Pepperman

I went in expecting to pay a lot in negative trade value but Randy and Moe worked some magic and was able to get me in right with the paymes and totally cost of where I needed to be. Also Randy took the time to give me all of my options and was never pushy. I ended up getting a brand new car that I LOVE and can afford. He even took the time to make sure I knew how everything worked and was set up properly as far as connecting the blue tooth with my phone, etc. I highly recommend Randy and Moe at Jason Pilger Hyundai. I came in from Tampa but well worth the drive. Thanks again.

Bobby Gibson

They got me in and out in great time. Everyone there are real polite and professional

Erica White

Very clean. Friendly staff members. Always helping you get what you want and need.

Brenda Scott

Employees were friendly and knowledgeable.

Ricky Cupps

Helpful staff. Accommodated my appointment needs. Took quick, yet professional care of my vehicle. Would definitely recommend to others.

Brenda Valdez

Josh Crawford was not only super knowledgeable but very friendly and helpful! Highly recommend!

Stephanie Mccullaugh

Had a wonderful experience here. Ben was my salesman he was so genuinely friendly and helpful. No one was pushy at all. We also spoke with Randy about options for my mom and he was wonderful and friendly too. I know nothing about cars and am very indecisive. Ben didn't make me feel like I was a burden, he didn't rush me when I was calling my brother in law for advice. He was so patient. He didn't use my being naive to his advantage. He got me in a good car that I love for a really good deal. Also had a good experience with the finance guy Paul workman. Overall great experience.

Theresa McCoy

Friendly people good service department

Jeffrey Browning

I had a great experience buying two vehicles from Josh and Marc. They went above and beyond to make sure I was comfortable and well informed about the purchase. I had a great deal of comfort in purchasing the previously owned vehicles when provided the CarFax report and with the items disclosed to me by the sales people. They weren't afraid to come to the table and negotiate the price. I highly recommend taking a look at their inventory regularly, as it seems they have pretty good turnover of vehicles.

Maria Rodriguez

My husband and I were looking forward to trade our 2015 ford taurus excellent condition just 30,000 miles, we saw a car that we liked and before we were even offered to test drive it our salesman bombarded us with a lot of budget wise questions, which I understand. But what it really upset us was the fact that we couldn't even test drive the car that we liked and he brought us two cars that would never can be compare to our car and even one of those have roaches in it and a broken taillight full of water and the first one with a misfire and the check engine on. We wanted and upgrade not a downgrade.

Cheryl Finley

Happy Sonata owner :-) Best new car buying experience ever!!!! The entire staff at Jason Pilger Hyundai very friendly and helpful. Will definitely recommend to all my family, friends and coworkers. Worked hard to make us very satisfied with the purchase.

Thomas Dement

What a good time to get a new car

chuck jablonski

Just bought my first new car from them. Everyone real friendly and easy to work with. Trent was my first contact with them and he surley represented them well. Thanks Trent !!!!!!!!!!!!!

Mason Landry

Purposely misleading events to lure customers in. Even called in over the phone and was given misleading information.

Wesley strickland

They were very helpful! They were not pushy or difficult to deal with. They were honest, and made process of new car buying an enjoyable one. This was my third new vehicle to purchase, my first from Pilger Hyundai, and will definitely look to them when in the market for a vehicle again. Highly recommend!!

Peter Gatineau

Great staff and prompt service

Elaine Tromba

Best place to buy a car. This is my second time buying a car here, and will never go any place else! Love my new Santa fe!

Paul C.

Excellent service, courteous & Professional

michael bailen

OUTSTANDING SERVICE IN EVERY WAY POSSIBLE!!!! Staff was incredible. Very polite. Had a 9 AM appointment and they were ready for me when I arrived. Made me very comfortable. I highly recommend this dealership to anyone who wants to purchase a new Hyundai. They were all about getting things done and not making it an all-day affair which is great. No complaints at all about my experience. Will do business with them again.

Brittany Simpson

This is my first car purchase didnot know what to expect when i walk on to the lot but the worker was real friendly. The car salesman or saleswoman was very friendly. I really appreciate how they all work together to get me great deal on my dream car.

Jeff Rouse

Courteous and polite. Knowledgeable and quick.

Kimberly Vice

Always amazing customer service at the dealership we would recommend them too everyone

Lisa Lozano

Always get good service. Always explaining the problem and the cost!

Frank Turner

I wasn't there to look at or buy a car was going to get paid for a job I did.

Scott Poche

The service here is awesome. Friendly from the moment I drove up. Thanks for the new wheels.i will be back.

Patricia Davis

I had a very enjoyable experience working with Christian and Moe. They both did everything that they could to make sure that I found a vehicle that I truly liked and would want to keep. Moe did not quit until he got me financed and in my new vehicle. Christian took the time to go over every feature of the car with me and demonstrate how to use all the gadgets. I just love my fully loaded Hyundai Sonata!!!! And I truly wish to thank Christian and Moe for all of their help.

William Scott

Wow! Moe, Trent & Randy were AWESOME! To begin with, there was no pressure at all. They didn't have exactly what I wanted, but Moe searched and found it for me. The entire transaction from beginning to end was exceptional. Randy took the time to walk through the entire car with me while Trent helped with connecting my phone and following up to see how things were going. Through all my car buying experiences, this is the first time everything felt right and I have no regrets! I would highly recommend this dealership and this team to others. Job well done!

Shannon Goodman

I love dealing with Jason Pilger Hyundai service crew!!! They are always so helpful and go out of their way to make sure that I am happy and have what I need!! They truly go the extra mile!!! Thank you guys for always taking care of me!!

Deborah Thomad

I'm truly satisfied with my purchase and experience at Jason Pilger hyundai! Up front ant direct with yet the most professional profile for an car dealership. Mr Mike Cross was so true to his profession made the car shopping blues exceptional. Along with the whole staff taking your concern and interest part of the sale was great. I recommend this dealership #1. I'm truly please and included this experience part as my accompaniment.

Sadie Brown

It was such an amazing experience! Thanks again Samuel Morgan

Bobbey Brannan

Loved our sales rep. She is honest and upfront. It was worth the drive. I will be back.

Sara Johnston

Jennifer was the best, very helpful and obviously knows her customers. Everything was done in a very timely manner.

Bel W

Great service and fast and friendly.

Marisha Swanier

Josh Crawford and Mike Collins were the BEST ever! Although I am re-establishing my credit, Josh Crawford made me feel like I had a perfect credit score. I was still able to select the car I wanted with no push back. The entire team at Jason Pilger was friendly and very knowledgeable. Thanks to Josh and Mike for making the sometimes stressful and scary process of buying a new car easy flowing!

MICHELLE CORWIN

Marc was a very patient salesman. I would recommend Jason Pilger to anyone.

Benjamin Cox

Bought two cars here. Friendly helpful staff.

Gracie Briggs

Jason Pilger Hyundai By Far, Is The Best Dealership I Have Ever Been To.. Their Staff Is Amazing!! Everyone Is Friendly, And Their Atmosphere Is Very Positive. You May Go In Doubting Things, But By The Time You Walk Out, Your A Whole Different Person.. Our Guy Was Sameul!! Loved How He Started Us Off With A Great Story About Some Blessings In His Life, He’s An All Around Great Human Being And A Fatastic Salesman... Bet You He Could Sale Snow To A Snowman... You Guys Go Over There And Get You A Nice New Ride And Ask For Samuel... Mr. Pilger Himself Will Even Be There To Help Make A Deal!! Very Nice And Respectful Business Man!! So, Long Story Short... What Are You Waiting For!! Get On Over To Jason Pilger Hyundai...

Pam Parrish

Had a scheduled appointment for a recall. Everything was right on time. Everyone in the service department and the mechanic were wonderful. I feel very confident having them work on my car.

Kimberly Brown Jones

I knew what I could afford and what I needed, and Christian and Marc worked to get me the best deal possible. I especially liked that Christian was there - a single, working mom like myself who knows that money is tight. Great experience.

Scott Tyner

I bought my Sonata in 2013 and have been very happy with it, even after the engine blew due to a recall from debris in the engine. I have been praising Jason Pilger Hyundai to others for 5 years. I have recommended them over and over again. Well, my last experience has changed my view. I noticed a shake in the front end. I took it to a shop close to me to check it out and he said that it might need a front end alignment which they don't do. But he put it up on the rack to check to see if anything was going on with a tire. He pointed out that the last place to change my oil didn't tighten the drain plug and showed me the oil residue from the front of the car back to the gas tank underneath the car. He also pointed out two bolts that weren't replaced when they put the engine back in. So I took it back to Jason Pilger Hyundai to get the two bolts replaced and to check the front end alignment. After waiting on my car for around an hour, I was told that I needed a New Tie Rod End (Almost $300 with an alignment). They said they would have to order the part. I decided to go to my wife's mechanic for her Jeep since I was not confident in what he said I needed since the oil change almost cost me another engine and he put it on the rack and asked him to see if the bolts were replaced and recheck the tie rod end and he showed me that the bolts weren't replaced and then proceeded to show me that I didn't need a new tie rod end. The bolt was loose and just needed tightening. Now I want everyone to know that I had asked for the senior mechanic (their best) and this is what I got? Didn't replace the two bolts and told me I needed almost $300 worth of work. I normally don't write reviews but feel like I needed to warn others about what's going on in the service department. Hopefully this review helps save others from paying for services they don't need. Well I'm glad I saved myself $300 and by the way, the other mechanic that my wife uses replaced both bolts and tightened the bolt for the tie rod end and checked the other one and didn't even charge me.

Mom Messerschmidt

Walked lot before I finally got sales help & then they never bothered to follow-up to make a sale, not very flexible on prices or financing.

Carol Reed

These people are a JOKE they are rude and they will LIE to you about anything i drove a hour to get to them because I didn't have a vechicle I told JENNIFER the internet sales person over the phone I don't want to make a blank trip will I need a down payment if so let me know so I can be prepared of course she say I don't and just bring licenses and insurance I get their and RASHOD try to sell these lies about everything looks good he don't see why I won't drive away today spent 2 hours their to drive back in nothing I tried contacting them and the Finance man was very RUDE telling me oh you have this and that on your credit I call RASHOD back and he insist it was a misunderstanding but I'm still not in a vechicle they hassle you to come to them but very RUDE and Liars RASHOD is a joke in a box DON'T SHOP HERE...

Ellen McNabb

They are very efficient. They actually start on your car at the appointment time. Very friendly and knowledgeable.

Craig barbarin

My wife and I bought a 2010 dodge challenger from here last year. From the time we stepped on the lot to this day I am nothing but impressed with the quality of service they provided. We honestly went on the lot with no intention to buy, just to start shopping around to see what kind of vehicle she wanted to start looking for. It was a very friendly environment, they aren't really pushy and a high pressure lot, like a lot of others we had been too. Our salesman Allen, was very laid back, but was very professional and informative. They weren't pushing higher quality more expensive cars then we needed, he listened to our needs and made us a offer so great we ended up purchasing that day. My wife loves her challenger, and we have not had one single problem with her to this day. Here in the short future when I am ready to purchase a new car, I know exactly where ill be headed!

Tathy-Marie Sanabria

Insulted by Finacial Manager.

Linda Cooper

Great selection of vehicles

Jeffrey Jackson

Ok

Mia Platt

Jeff Nunn is an exceptional human. He was very helpful and made the situation a breeze. Very happy with my vehicle.

Bart Ankrom

I had a motor replaced by the service center. The dealership itself did me well, as I didn't have to pay a dime for the discomfort of the engine in my car blowing up 250 miles into a vacation. That missing 5th star is because of Hyundai themselves. Their problem with these cars of theirs......it seems they used cheap parts to put them together. Bad ABS housings, bad ABS sensors, bad oil feed tube for turbos, bad engines.....on and on and on. They pretty much lost a customer in me. No more Hyundais after this.

Kimberly Crandall

Went there on Friday at 8:39am to claim my winning prize from the mailer they sent out. Of course, it is their job to try to sell a car to someone. After 4 hours of sitting there and multiple "no, I can't afford that" but the persistence kept on. During this time I kept saying I need to get to work and my 4 year old (who was with me) kept saying she wasn't feeling good, but they wouldn't listen and kept on and on... I won't name names but the nice guy tried to give me my prize (a smart watch) but the other, persist ant guy took it and said she can have it when she comes back tomorrow and we get her into a new car...that wasn't fair at all!!! All in all, I spent 4 hours at this place, begging to leave, and didn't get anything! Not even the prize I was awarded!!! Very dissatisfied and when I am financially ready to buy a car, it probably won't be from this place.

Jeffery LaFrance

My time is valuable and Pilger made sure I was in and out in the times specified. Y'all are the best!!!

Shannon DuVal

In all my years of purchasing a vehicle, I have never had anyone take the time with me like Randy did. Jason Pilger personally returned my phone call and answered every question I had in detail although he was not in the store. Ben McPherson & Moe was also a huge help. James detailed my car and had it spotless & fueled before I finished in finance. The whole experience was smooth from begining to end. Will definitely purchase from again!

Jeff LaFrance

No hidden secrets. Everything up front and honest.

Pansy Rosenbach

Great atmosphere and friendly salesman

Lela Joyner

Rodney was THE BEST he helped me so much and I am GREATLY appreciative. I can not say it enough. He worked with me until we could find something that worked. Even after the purchase he remembered my name and he worked with me on every hurdle he could. Thank you Rodney.

Tiffany Stabler

Awesome service. They got me in out . Rashod Turner got me everything i needed. Rashod is awesome at his job and is a top notch salesman. I would recommend this place to everyone

Tor Russell

It was one of my more enjoyable experiences with an auto dealer. the staff was very friendly and helpful. there was no pushy sales nor a lot of haggle when it came to price or financing. I appreciate that from those guys!

star daddy

great service team

Ashley Byers

Great experience with the service department as usual!

Dallas Robinson

Great workers! Everyone is really helpful and friendly! Also they have great service and cars.

Ashley Risen

HORRIBLE!!! I worked with them over a week to get a vehicle drove 2 hrs to test drive then made the deal they even was having the tint done on the windows then was literally on my way to get it and they text I'm sorry we just sold it.. Never buy or trust them they will sell right out from under you

paul rea

Nice cars

Michael Racey

Great experience with friendly personal service. Like buying from a good friend! Randy along with the rest of the staff were top notch! Thanks guys!

Luckii Sevyn

Great experience! The salesmen there were great and thanks to the great customer service we received, I am enjoying my brand new Tucson!

Ryan Earheart

Not the best sales folks. Building is nice though.

thomas simmons

The people were exceptional friendly, from the first contact, through finding financing, to signing contract. They took pride in their brand of vehicles and were very knowledgeable of their vehicles. They were never "pushy" but were there to assist in getting my best offer. Thank you and has been a pleasure on doing business with you. Thomas L. Simmons P.S. Love my new 2016 Hyundi!!!!

Johnny Vice

Awesome staff..Really hooked us up!!

Angie Shaw

Great place.

Barbara Watters

The best deals from the best dealership and best people...Randy Workman you made our day. Thank you and we will come back for our next auto.

Cheese Beast

Marc was not pushy or assertive at all during my visit. It was a “laid-back” enjoyable shopping experience; I did not feel pressured at all. Moreover, Marc was friendly, answered any of my questions, and was always available via email or phone.

Competition Patio covers Screen rooms

Nice people

Micah Smith

The service department was excellent as always. I was in for a 15,000-mile service and out in well under an hour. The lady even remembered that I pay with a Synchrony card and had the computer ready to process. Awesome!

mshornb .

Great service and support even he leads after the sale.

Beverly Terrell

We have bought 2010 back in 2013.Loved it..Went back seen Mike bought 2014 ford fusion absolutely love it.Last week bought 2013 Elantra for 19 year old daughter and we love it. The service from all employees here are remarkable. They haven't let us down and plan to continue business with Mike in Gautier. ....

Jamie Jones

was instructed to come in and pick up my seat after 12 pm. Well it was 12:55pm and they told to wait 30 minute that the tech was at lunch and will return at 1pm. I then said no that’s 5 minutes the lady proceeded to tell me we hope he gets back at 1! So I said okay no just put my seat in the car and I will bolt it down myself since no one else in the shop knows how.... she then got my keys and drove it to the back.... I sat down in the lobby to wait while I over hear the other lady at the desk bad talking and pointing at me to ANOTHER CUSTOMER!!!!

Nelson Smith

Service was performed in a friendly and timely manner. All personnel talked to were friendly and helpful.

Carmen Marin

I bought my new car from Jason Pilger Hyundai recently and I am very happy with it. After a few email messages and phone calls, I went to the dealership in Gautier, MS and met with Mark and Derek. Both of them helped me to navigate through the buying process easily and quickly. They are knowledgeable, polite, and very receptive to customers’ needs. After looking at two or three vehicles, I decided to buy a new Elantra GT. Mark and Derek helped me a great deal to calculate my down payment and the monthly installments for the rest of the loan, making the buying process as easy as possible. I would recommend their business to all my friends and family.

tina clayton

I have been working with Joey Romero. This man has not only helped me with every question i have had but has also gone out of his way to call and check in. Has never harassed me with phone calls (like other sales folks). Completely wonderful!!

William Andrews

Randy was more than helpful. If you're looking to get a new car hit him up! He did something no other deparship was willing to do, which is sit down and make sure you know what you're getting. The enitre team was more than helpful.

Jennifer Patrick

Great Service department. Thorough and honest! Love knowing my vehicle is in tip top shape because of Jason Pilger Hyundai!

Stephanie Pittman

They handled my issues with grace and in a timely manner. I'm not use to going address problems with a vehicle without getting some kinda negativity but this place is great with their service department!

Michele Cateson

I brought my Elantra in due to exhaust smell that was not normal. They ran diagnostics, found nothing. However, there was an O2 sensor update that came in a week ago. So they updated mine. It took care of the smell! Thanks!

Wanda Rhodes

This was the absolute best car buying experience I have ever had. The staff goes above and beyond to accommodate their customers, and made me feel like I was their number one priority. I love my new Elantra and I will never buy a car anywhere else!!

Les S

I was more than pleased with the service at Jason Pilger in Gautier. This was the 4th dealership I had been to recently in hopes of purchasing my first vehicle. The guys on the floor weren't pushy at all. Gave my husband and I time to browse and talk things over before consulting with them. The higher management inside, alongside finance workers in the back after you start the buying process, was all smooth. I felt very comfortable and never pressured into a purchase I was not completely satisfied with walking out of the door. I plan on buying another vehicle from this business in the future!

Suzie Law

Ethan Dier was a superior salesman, extremely knowledgeable, and very friendly. I am very happy with my experience and would highly recommend this dealership.

erika capps

Josh the sales member was excellent in providing service. He answered all question and was able to show me the cars I was interested in. After choosing the Hyundai sante fe I was then introduced to Mike who did a superb job in all the financing and contract signing question. Overall I would recommend JasonPilger of Hyundai to anyone who was looking to buy new or close to new vehicles.

Mary Morgan

they are very friendly and very helpful and do their best to help you

Dede Williams

After a car accident these guys went above and beyond to help. My car is waiting for repairs.

Glendal Douglas

This visit was not much different from others. I ALWAYS receive quick, courteous and professional service each time I go there. My wife and I have purchased 2 Hyundais and referred some friends and they bought a new Hyundai. There is very little wait time each visit and this I appreciate. Both the service and sales "worker bee's" have always been nice to deal with. I even put some Hyundai parts on our 1981 Datsun 200SX. have a good day.

john thodos

Would recommend this place to anybody the best service I've ever had. Not pressured into doing anyting very friendly and informative. Got me into the car I wanted for what I could afford with no hassle

Josh Becker

I just want to brag about how awesome this place is. Nathan went above and beyond and I got the car I wanted with a phenomenal rate low monthly payments and a reason to buy from him again

caryl sigur

I bought my car several years ago and there is s recall on a part from my car and they will not honor the recall because mine didn't fail until after 100 thousand miles...the part is bad part regardless of how many miles..that just shows I took care of my car.

bridgette kennedy

The service I received from Sam Morgan at Jason Pilger Hyundai was second to none! I believe I have told everybody in Jackson County about how he treated me and my family. From the receptionist to the finance officer and even the guy that detailed my car was a true delight to work with. I believe if I saw these people in a local grocery store they would treat me the same. That speaks volumes!! If you are in the market for buying a new car..Jason Pilger Hyundai will be the BEST PLACE TO GO! Thanks Sam!

Geraldine Beech

There busoness is not to good, in my opinion they lie and miss use your name and personal information, bought a truck in oct. It was put in the wrong name and I still domt have my title

Kenneth Mabou

Pleasant fast friendly service! Thanks for being genuine!

Gerald Gipson

Excellent service. There wasn't a long wait for service to be completed.

Jacqueline Huckabee

Quick and affordable and they gave me a loaner