Reviews of Herrin-Gear (Car Concessionaire)

Brian Woods

It's a car dealership. Don't talk to a sales rep when they approach you. If you find a car you like, go inside and ask for the sales manager. You can get service for your car here too. The mechanics are all well trained, but if your car is ready for retirement, issues can sometimes remain after service. It's easily accessed from I-55 and has lots of fast food options on High Street next to the fair grounds.

Carolyn Graham

Had to have my car serviced. Personnel were super friendly. Always enjoy a water or soda while waiting.

Michael Banks

Best deal ever!

CunningWorker Productions

Got my car serviced. They always take care of me.

Patricia Arthur

Took two trips and a phone call to a manager to take care of a simple issue. Rick gave me attitude when speaking with him, BMW side.

Deb S

Great deals and staff are most accommodating.

david lee

Poor service last 5 visits may not visit again for service

Stan Gorman

Lexus is the best

Marcus Benton

Great worker's chuck was the best

Milda Watkins

Great place to buy a car

Lawrence Adams

Great

Robert Bowers

Bought parts, met a nice informative mech that advised me on a few things..

Jim Mauldin

Great service. Really caring people

Ethel Blackmon

Great deals nice service

Randy Shoulders

Because they are the only BMW shop in the area there is no urgency towards customers.

Casandra Young

Only reason they have 1 star is because I had to rate them. I understand having to be a salesman, I was one once before. I mentioned that I was going through my bank to purchase my car, OMG why did I say that. I may as well said I was a thief, no body wanted to help me find a car. I heard different levels of speeches on trying to run my credit, why I needed to get a higher model car and why they are the best place to finance my new car. First off I have an approval for a low interest rate with a place I have a relationship with, I gave you a budget and told you how much I wanted to spend. No ma'am and No Sir I'm good, I would rather eat and have a roof over me and my child's head then to give you that big commission. All I was wanting is to find a car for me and my very small child. The group of people I spoke with are one of the main reasons why car dealerships get a bad name. After I stood my ground on what I wanted I didn't get any help, no call back, no email, NOTHING This was a bad experience.

Sandra Westfall

Staff was friendly and courteous.. service was great and fast

Melvin Young Sr

Good service

Jesse Smith

Outstanding service

Michael Sellars

Friendly service

Sade Greene

The place to be for your BMW...

Tommy TwoShot

The service dept isn't as friendly as I would have thought.

Michael Reece

Garbage.... Complete trash customer service is horrible and prices are ridiculous plus the techs will scrape your filters and things through dirt to make you buy new ones so they can make more money...shady underhanded and down right disgusting

A Lloyd

Browsing

Latina_ Gemini

No complaints

Kathy Tripp

Great service!!!!

Thomas Bailey

Slow

teri palmer

Great service. Due to ijon palmer

Brian Ferguson

I have lived in the Jackson Metro Area for 15 years. I have purchased 3 BMWs (1 new 750Li 2 certified preowned). Each time I buy another BMW, I try to purchase from this dealership and they fail everytime. This dealership has the absolute worse sales team of any luxury brand dealership that I have had the pleasure of dealing with. My last experience with them tops all. My wife went to test drive a certified preowned vehicle. While test driving she had her BMW appraised for a trade in. After the salesperson finished the appraisal, he began to tell my wife that her car is going to soon fall apart and she should get rid of it so she doesn't have to pay the cost of to fix it. He started describing all the things that would soon go wrong with her car based on zero facts. Her car has never had any issues and has less than 100k miles. He tried to use a scare tactic to force her to purchase a new vehicle and to justify a horrible trade-in offer. These are practices that I assume are used at the backyard auctuon dealerships but definitely not the service I expect from a luxury brand. To top it off, I was told that this issue was serious and that the GM would contact me immediately. It has been a week and I have not heard from him.

mary meeks

The service here is great.

Ann So-Blessed

Very good experience here.

Tony Haffey

This place sells cars, and trucks everybody knows that, but they have a top notch repair facility on site, so if you bought a vehicle from here they can fix it, also they will work on you vehicle even if you didn't buy it from here.

Latoya Ringgold

My sale person Chris cared about what kind of vehicle I needed for my family. I love that Chris and others didn’t allow me to leave until they found me something that was perfect for my family and something that I could afford. I recommend Herrin Gear to anyone looking for a vehicle. I definitely am going back in the future.

Andy Anderson

Great service. Polite help in and out.without long delay.

e b

Great service!