Reviews of Gray-Daniels Chevrolet (Car Concessionaire)

TreborJ Forbes

2016 FORD FUSHION

Rodney Carter Sr

Since they don't provide courtesy drop off and pick up service, they will never rate very high. Rogers-Dabbs in gives much better customer service. I will probably start going there.

Breezy Bee

My experience at Grey Daniels was excellent. From the minute we pulled in to the lot until we left. Chase (our sales guy) was awesome. He was patient with us, never pushy and followed through on his promise to send us home in a vehicle that day! Mr Donald was our guy in financing and he was a huge help! Both were polite, with smiles on their face! Thanks to them both for making our first time buying a car a pleasant one!

Frances Brown

This was my first time financing a car. I was able to get exactly what I wanted. Shay was very helpful.

Bob Lynch

Staff were great to deal with. Service was fine.

Krista Henderson

Service team are good at what they do. My problem came about when having a sunroof put in my car and it’s been hell every since then. The dealership had the company install my sunroof and now that I’m having problems no one wants to take responsibility for it. Lesson learned. The people they deal with for Gap insurance, Asbury, they act like the lost and don’t know what’s going on every time I call. I sent paperwork in December 1st and they still telling me it’s going to be another week or so to process my request.

C Bruce

Always been treated well.... I rate this dealership high. I did notice that as I was driving out, the steering wheel is not exactly straight.... It is off centered just a little bit....makes you feel like you are driving crooked!! I guess they can adjust it the next time.

Sarita Sethi

Cory Hanson in the service department is always very helpful, knowledgeable and explains thoroughly

gwensilas .

Horrible dealership. Do not purchase from these guys. Bought a truck and had to have repairs done b4 30 days expired. Not only were they unwilling to help pay the $1700.00 repair costs...they were very rude and accused my fiance and I of lying.

James McMurphy

Friendly, efficient, worked with me to get transportation of vehicle that wouldn't start.

Raffaele Altara

I could write a series of negative anecdotes on the people working there, but I limit myself to one. I wanted to sell my 2 yrs old Equinox , bought from them, back to them. It was an equinox with a market price of more than $20000. I went there 3 weeks ago (beginning of February 2017) to ask how much they will give me and they offered 17000. I informed them that I needed it for another 2 weeks and then I would have sell it. Well, I came back after 10 days and they lowered the offer to $12000!!! The car was in perfect conditions, in those 10 days I made only 200 miles extra. They didn't care of their unprofessional and unethical behavior despite my frustration and the fact that I bought it from them, I always brought it to them for service and I was a loyal customer. I felt betrayed and humiliated. I deeply regret I had done business with them. BTW! I also mentioned to them that others offered me $14000, but they did not care! Obviously I sold it to another car dealer even though I "lost" $3000 considering the realistic offer I got the first time.

Anna Maher

I was so nice for both the salesman and the finance man to talk to ME as a person, and not try to patronize me. As a woman I felt comfortable and informed regarding the process and purchase of my "new to me" vehicle. Thank you so much for the most enjoyable experience I have ever had buying a vehicle.

Anthony Moser

Great service experience. Rod was helpful, service was fast and courteous.

mike watson

I had salesman Nick Harrington that did me a wonderful job and did a great job setting my iPhone up and showing me all features on my 2018 new Silverado

Michael Banks

Did what they said they were going to do.

Jj L

I was on a roadtrip with my family heading back to CO. My check engine light came on. Stopped here and they informed me that my main computer system for the vehicle was bad. They ordered a replacement part that had to be shipped from TX. Told me it would be there the next day. Went in the next day to be informed that apparently it was not on the FEDEX truck and that I would have to wait another day. The Service Manager told my father and I that we would be reimbused for the 2 extra days we had to get a hotel for. Let's see this was on 7 August....I have yet to get my money back from them and the Service Manager apparently chooses to ignore every email I have sent. Overall it was and still is a horrible experience, although the gentleman that helped me(Bobby I belive his name is) was very helpful.

Vince Wilkes

Gray Daniels service dept did an excellent job on my vehicle. This dealership programmed my radio $50 cheaper than what the Chevrolet dealership in Vicksburg was charging. The service was well worth the trip.

Brenda Hughes

I took my 2015 Tahoe for an oil change, tire rotation and usual points of inspection. The staff was very friendly and customer focused. I am highly satisfied with services received and how polite Mr. Rod Loper and the cashier were during my exit. Mr. Jackie was a very nice staff member who kept me updated on the service of my vehicle. Ya’ll are awesome!

James Keen

Got a truck from there and now years ago going to git one more

Joe Stringer

Rick Dykes was very friendly and professional. Everyone I met seemed genuinely happy to be there. If you're looking for a new truck, ask for Rick Dykes, he is great!

Michael McQuaid

Great job on my car after hitting a deer

Kevin Bullard

Friendly professional service as always.

Terricha Phillips

For my second Service experience, I visited Gray-Daniels to see about a possible leak in a tire. Although I didn't schedule an appointment, they saw me right away and the visit lasted about an hour. The mechanic filled my tires and inspected the single tire for a leak and there were none all around. The service was prompt and thorough, and I recommend anyone get serviced here!

Jeffrey Jones

The visit was quick and easy. Very nice people and very professional.

J K

Awesome experience each and every time I go there. Keep up the good work !!!!

Beverly Lewis

Service was great and quick in and out.Staff was very nice very willing to take the time to say good morning.

Tammye Ridley

I came into Gray-Daniels thinking I would only be able to get in a used car. I am giving God all the glory for my new 2018 Chevrolet Trax. Thanks Rick, my new best friend and the best salesman ever!!!!!!

Alitha Smith

The salesman Deon was very friendly and is a great salesman. Everyone I came in contact with was very nice and helpful. I would recommend Gray-Daniels to everyone! Great Dealership!

Constance Walton

Doug Eskew is the best service advisor ever! He will keep you updated about the status of your repairs/service. He is also very detailed at giving the information you need for the repairs you have done on your vehicle....

Jeffrey Baker

Great people. Service advisor worked me into the schedule. Car done sooner than expected. Car not dirty inside like some places after being repaired. Nice experience. Dont be afraid of this dealership for repairs.

Jannelle Davis

Nope. I called to make an appointment for service. The guy I talked to would barely talk . I couldn't hear what he was saying, next thing I know he's put me on hold and the phone is ringing to another recording. I know we all have busy days ....but this guy wasn't even interested.

Mekal Smith

Grey Daniels Chevrolet went above and beyond to make sure I got the car I wanted. My car sales woman was very socialable and helped me get the best deal off of my 2018 Chevy Camaro

Bryce Craft

Great selection. Ease of finalizing and critiqueing my selection was superb. Bobby was my salesman and he was great.

Mailene Gonzalez

Woah! I’m not sure on where to start this review. First of all if I am buying a car from a GENERAL MANAGER, I want to make sure I am well taken care of. I am making a long term commitment with my purchase. So as I did my research, I could not believe Branden Parker is a General Manager at a CAR dealership. Parker, hit my car with a vehicle off his own lot. Keep in mind he had no authorization to be driving this car. Well, he took it out for a family vacation to California. Parker, hit my car and has constantly lied to me, and had his friend/coworker William Gardner lie to me as well. He's told me repeated lies that he was going to fix my car, or that he’s out of town on a business trip, and the list continues. These are the type of men working for this car dealership. From what I see here on previous reviews, these men are brilliant at manipulating people. How could you buy or trust Branden Parker to suit your best interest. I did my research, and found him here. He won’t return my calls (gave me a fake google number), so I hope someone here can genuinely help me. I see he’s committed to responding to reviews. Maybe I’ll get one? I do not think it is fair that he hit my car and refuses to fix it. I am young college student that works very hard for what I have. Please help me. Thank you!

Angelica Saleem

Gray-Daniels Chevrolet of Jackson Ms I-55 N, has the best service! I was very pleased i highly recommend them to each and everybody! Thanks you so much i will be back!!!!

Kevin Leshowitz

Enjoyed dealing with these guys. Very patient and understood my need and the budget I wanted to stay in. Financing was able to secure good monthly payments and interest rate. Overall good experience!!

Quan Harris

Great experience. If you want to buy, see Marquise Robinson!

Andy McNutt

Absolutely fantastic dealer experience. I went in knowing approximately what I wanted. My sales rep Michael Moore was very knowledgeable about the entire Silverado line-up and helped me narrow down to the best trim-line for my budget. I had a complicated situation and everyone at Gray-Daniels was absolutely fantastic. There wasn’t an ounce of pressure at any point. I appreciate how above-and-beyond everyone went to get me the best truck and the best deal for my situation!

Jonathan Olivier

My experience, from beginning to end, with this dealership was awful. I was lured in from 3 hours away with an offer they did not honor. Then, the bed liner the dealership installed is paper thin and has been peeling off ever since I drove it off the lot. After almost a dozen calls to the salesperson, even the General Manager who said he'd help (but has yet to return a call), and nothing has been resolved. I would never deal with these people again.

aE cee

Worse experience I have ever had. Took my car THAT I PURCHASED FROM THEM to dealership 3 times before finally fixing 1 issue. They Couldn't find the problem so i diagnosed it myself from YouTube. They finally fixed the radio. Couldn't even diagnose other issue. They wanted me to keep paying even though they weren't fixing the problem. I asked William Garner could they fix the issue before i paid anything else. He said i should take my 4 year old car somewhere else. I Took my car to Roger Dabbs they diagnosed the problem same day, gave me a loaner car and found oil leak. How can you have my car 3 times and didn't know it was leaking oil. I would never purchase another GM car in life. Service director William Garner was the rudest person I have ever encountered. I left in tears. Worst experience in life. Wish I could give it 0 stars. Was just about to purchase a SUV but not from GM. Service Rep Rod was the best in life. But what can be done when your supervisor is rude. Took my $600 and sent me somewhere else.

Patrick O'banner

The service was outstanding thanks to Cory H. , he was a great help and thanks to Charles B. and Joey .. They made sure everything was good on my vehicle and took great measurements to meet my requirements.. I would definitely come back again which is my third time now

Melissa Whitlock-Payne

Very pleased with the service. Rod and Cory are very friendly and work well to take care of my vehicle. Thanks!

Alice Scanland

Our service representative was very knowledgeable and pleasant to work with. He did not try to sell me things I didn't need. The car was fixed more quickly than expected.

Jeanie Washington

I am always lmpressed by the timing that it takes to do assessment of my car's problem and how long it will take.Therefore, I can plan my next move. Also I like the written write-up and discussion about what work needs to be done. As always, the staff is super courteous, especially Courry. I do recommend this service department HIGHLY.

Aaron Lipke

I recently inquired about a used car on their lot. The entire experience was sterling. I dealt with Charles Otis. This guy is a gym in the used car world. He's patient and kind and worked diligently to get a deal done that would work for me. I had several questions about how an out of state purchase would work and he explained everything very professionally and made sure I was aware of the entire process. In the end, we couldn't work out a deal on the car I was after, but it was through no fault of the dealership, more like a wife saying no! I'd highly recommend Gray Daniels, and more specifically, Charles Otis, for any car deal. They put customers first, ahead of their own profits. Great experience.

Alayya Vaughan

I paid all that money and 4 hours later my car still ran hot from the same exact reason. I was suppose to head out of town but couldn’t even go due to none fixing of my car. I JUST WANT MY CAR FIXED THATS ALL!

Mpresv

So very professional! Their Customers truly are their top priority

Shannon Dobbins

Terrible and dishonest people! I bought my first car from them back in March. I was told a price by two people, come to find out when I try and refinance my car, that my car was $5,000 more than what I was told. My sales person was Bobby Horton who I knew personally, told him my issue on his personal phone then acted as if he had no clue who I was. Called his boss, Brandon Parker last Saturday, still haven't heard from him nor will he answer his personal phone when I call. Called coperate to tell them everything and they told me they couldn't do anything except let the branch know that I filed a complaint. I trusted Bobby, for I use to watch his children at daycare, when he told me how much my car was. Since I trusted him I signed the papers not knowing how deceiving car salesmen are! And of course, no one can help me because I did sign without double checking, so I know this is partially my fault. But it is also Bobby and Sam Martin's fault for lying to my face when they told me the price of my car. Then on top of that, Sam Martin told me he was going to manipulate the system and give me an extra 3 year 36000 mile warranty. Little did I know I'm paying an extra $3,000 for this extended warranty that "he gave me." All in all horrible experience. It is so sad how even the boss of this branch refuses to answer my phone call or call me back. Very unprofessional and low. Shows me he is covering his own behind and his employees behind. I do not recommend Gary Daniels Chevrolet of 6060 I-55 N Jackson, Ms to anyone. Or at least not Bobby Horton or Sam Martin. I will never in my life but anything from Chevy again. I feel as if I got played because they knew I was a first time dealer, a female, and knew I didn't know what to look out for.

Ed Mason

Very pleased with my buying experience! Salesman did a great job. Good price, Excellent service, Great product 2018 Silverado LT Z71.

Patricia Gates

My service advisor Cory Henson took time to listen about my needs of repairs that I came in for, he also made sure my bill got corrected on charges and greeted me off with a kind words and a free car wash, the other staff was also nice and friendly to. My service was done very quickly also.

Ron Wilkes

We recently purchased a vehicle here and Ron Gooding was our sales person and he was amazing to deal with. I called and told him what I was looking for and within 5 minutes he located exactly what we were looking for with a reasonable price. When we arrived at the dealership Ron already had our vehicle pulled up to the front and keys in hand for us to test drive. It was truly the best car buying experience I've ever had and Ron bent over backwards to make sure we were happy with everything. We will definitely go back to this dealership when we get ready to purchase our next vehicle even though it's almost 5 hoursaway from where we live. Thanks to everyone at Gray Daniels Chevrolet for the best car buying experience possible!!!

Chris Gorman

Lets start by staying i have had horrible experiences with dealers in the past. So much so I said i would never go back to one. My old car died unexpectedly and I had to get something to drive right away, so, had to go to a dealer. I contacted Ricky via online and he worked with me to get a car I liked set up. He was very attentive and keep in touch every step. I was using my own financing and they quoted rates that I went over with Ricky. He let me know what they where saying was not realistic and provided what the realistic rate would be. I am very impressed by there service. If I get a new car again I will be going back to this dealer.

Brenda Kirkland

Great experience with the service dept.

Michele Cardneaux

Not even a 1 star.......but it won't post it without at least a 1.....whatev....bought my 2016 Chevy Spark from them 2 years ago next month and they refuse to give me my floor mats that came with the car!!!! I'm over that place and will never go back.

AJ Burks

Corey demonstrates excellent customer service everytime!! The service team is prompt and polite! -Mrs. Cates-

Neil White

Ricky and the rest of the team were extremely helpful, professional, and made the buying experience a pleasure.

Bobby Babber

the best service ever.

Camille Russell

I am very satisfied with my recent purchase from Gray Daniels Chevrolet! All the salesmen were friendly and not at all overbearing! I felt my business was much appreciated and I wasn't pushed on any vehicle. My sales guy made me feel very comfortable. The finance manager Jon Hill is a jewel and pleasure to work with. If you are looking for a new or used car this is your place.

Alexis Brown

I am always pleased with the prompt and courteous service I receive at Gray Daniel.

james derrick

bought a 2028 traverse cancled extened warranty fax it to them call a number of times to make sure the got it an they dont even respond

Ben Axsom

I called them looking for a good deal. These scum bags wanted me to pay fifteen and a half percent for seventy two months. They will rob you blind if you don’t watch out. If you want a good interest rate this is not the place to go. Idk if they make a commission off what the interest rate is but I had previously been quoted eight percent from a different Chevy dealer and these idiots tried to beat that with almost double. Wouldn’t recommend them to anyone.

Heather M.

As always, Roderick Loper has taken great care of me and my car once again!

Christopher Thomas

The staff was very nice and very helpful, but it took 2 hours to get an oil change done, which at most place 45 minutes is a long time.

Kevin Dumas

This is the second time I got messed up with them I'm still paying on a vehicle I drove maybe ten times at the most and it has a death wobble it's been sitting in the shop for a few months now because they can't figure out what's wrong with it whatever it is I'm going to have to pay for it out my own pocket because they said there not responsible seeing as though it's been so long ago I bought the vehicle now my wife bought a vehicle from them at there tent sell they had when we left and got on the expressway the vehicle started shaking real bad they told us it just needed an alignment they where finally able to fit me in for an appointment where they found out the vehicle had a bent rim and even though she had a warranty and she hasn't had the car for 2 weeks yet they said they were not going to fix it so the salesman gives me the number to a rim shop and tells me to go there they would only charge me about 20 or 30 dollars to fix it I get it over there and the guy tells me it will cost me 120 dollars to fix the rim then tells me I have 2 more bent rims I doubt I'll be going back here again and I will never refer another person to them again

Whoknows Nunya

Go see Bobby Horton and Donald Pettit! They are great!

Patricia Farmer

I was extremely disappointed with ups and downs from purchasing this vehicle. The professionalism of the process that I had to go through was unacceptable. The only reason I did not go to another dealership is because I was too stressed out from the ordeal and wanted it over with. The employees, including the General Manager, could benefit from professional development especially with communicating with the customer.

Jonathan Oglesbee

We stopped by to look at a vehicle and the sales staff were very nice. Ricky Bobby was awesome, great person to work with. All of the other people working at the dealership had a smile on their face and were very helpful to us. One even took my trash for me and threw it away. Great act of service for the man, I was humbled. If you are in the market for a new vehicle, I would highly recommend Gray-Daniels Chevrolet.

Audreanna Lewis

Very nice advisors. I just hate that every time I go I end up spending more money than I anticipate! :( But that's not their fault. They didn't have an axial that my tire needed, so that wasn't fun.

Joseph Signaigo

Easy to deal with and a friendly group of people

Kimberly Forrest

After having a somewhat bad experience with another salesman my experience turned out great and I ended up with the original vehicle I was looking at. Thanks Mr. Eugene Perkins.

Shelly Maturin

We received great service from the entire staff at Gray-Daniels Chevrolet, it was worth our drive from Louisiana

Lakeshia Jones

It looks great.

Cole Cochran

Quick and painless. Showed up interested in getting a used truck and fortunately they had one that really interested me. Never pressured me into buying, let me test drive it for multiple hours that afternoon, negotiated on price, gave me a great value on my trade in, and I went home with the truck that night. Bobby Horton did a good job.

Kevin Turner

Always professional, courteous and thorough. I usually have reservations about sending my wife to get her vehicle serviced because of part experiences of service techs trying to add on things that aren't needed. Gray Daniels has never done that to us! If you go by I recommend TJ

Vanessa Bryant

Thought I was too old and stiff for this , however after driving back and forth between work, home and errands I am pleased with my Chevy Sonic. My sales consultant Gene Perkins was knowledgeable and helpful in getting me into the 21st century. Thanks again Chevy!!

Christopher Carlson (student)

I dropped my vehicle off at 8am and didn't receive an update until I called around 3pm. At which time I was told that the shop couldn't get the work done until the next day. It seems a little awkward to bring the car in early, have no work done for 7 hours, and to only get the ball rolling when I call the shop to remind them that they're supposed to be working on the car. Aside from that, the folks in the office are always a pleasure. It is unfortunate that this problem wasn't identified when I brought the car in just a month ago for other repairs and an inspection. But, all in all, so long as this repair is the last for the foreseeable future, I am satisfied.

ehlonna86 .

The service was handled in a timely manner and didn't cost as much as I was afraid it would. The staff were courteous and kind too.

Keeley Morgan

I have no complaints. My salesman Deon Bernard was great. I told him what I wanted to stay in budget with and I was very satisfied. The Finance Mgr, Donald was great also, I really appreciated how he took time to explain the financial aspect of things and I could tell that he really cares about his customers. I would recommend both of them to anyone that was looking to buy a vehicle in the near future. I never really wanted a Chevrolet, but they made my experience great and I am decided that I chose the GM Family.

Nicholas Wade

Chevy was my all-time favorite brand vehicle growing up. That's why it pleases me so much to learn that they're still building great vehicles today. Yes, in the early 2000's they slacked up on their quality but they've really made a great comeback in my opinion. Now for Gray Daniels. Nice easy going salespeople. Not overbearing. Really took the time to explain what me or my wife didn't understand. Michael Moore was our salesman. Very knowledgeable and patient. The manager that spoke to us was very pleasant and not at all pushy. All in all, great place to buy a vehicle. Definitely will be back when I'm ready for another one.

Patrick Wilkerson

I have complete confidence in the staff at Gray Daniels. I always feel like they are committed to taking care of any issues with my vehicle. I strongly recommend Gray-Daniels.

Debbie Collins

Great service no pushy salesman I will always buy my vehicles from Gray-Daniels

Steele Ardoin

Great buying experience. I drove 3 hours from Louisiana to buy the Mazda Miata that they had on the lot. I had a tough trade in but the guys there handled it and got me out the door that day. 10/10 would buy from there again. Go see John Wilder he'll hook you up with that new ride you've been eyeing.

Sherry Brown

The service team provided prompt and quality service. The service departmen and waiting room was clean and comfortable. However trying to talk to the service provider was not easy, to many phone connections before getting to the right person.

Leslie Walker

Great service always!

Saphronia Crowder

I came in with a problem and speak with Cory and he got everything taken care of.

Cheronne Vaughn

Bobby Horton is the nicest salesman I have ever met!!

Jason Hulsman

Jim Hogg is the best at what he does, hands down.

Johnny Cattenhead

Good people, nice facility great work performed

Jarrell Slaughter

Awesome place. The best dealership we have ever done business with. If you need a new car or truck then give Gray-Daniels Chevrolet a call. I promise you will not regret it.. They can get it done!!!!!!!!!!

jason reichenberg

Just got a great deal on a used truck and I love it. I wish everything could go as smoothly as buying this truck did. I saw the truck online called down to make sure it was still available they told me to come down and look at. We walked in took it for a test drive went over the numbers got a amazing deal signed the paperwork and were gone in no time. We just bought a 5th wheel and spent quite a bit on it and didn't have a lot of cash to put down and needed a low payment and they were able to do both for us even though our credit is not that great. We will definitely be buying our next vehicle here.

JA137

Best dealership in Mississippi! Dealt directly with the GM and Rick Dykes! Without their help I wouldn’t have been able to have the dream Vette I always wanted! I’ve bought a lot of cars in my time and this was the easiest ever! Recommend to anyone!

Clifton Akers

Went to the parts department. The gentlemen in there were knowledgeable. They quickly found my part and filled my order. Would recommend them to anyone who is looking for dealer parts.

elaine gallion

Very nice at the chevrolet place on 55

Forrest

Rod is a great service advisor. This service department is by far one of the best in town. If you need your Chevrolet/GMC worked on or just a simple oil change go see these guys you won't regret it.

Betty Quinn

See Ron Gooding for honesty and integrity. He will save you time as well as money. A great salesman who put his customer first. We were very pleased with our entire experience of trading vehicles.

Rebecca11CH .

HORRIBLE WILL NEVER GO BACK Purchased a vehicle less than a month ago from Bobby Horton and the vehicle started having issues. Brought it to the dealership and even with my extended warranty there was $3000 worth of issues and they wanted me to pay $1100 of it. They finally got it down to $500 which we paid and the same day i got it back my vehicle was making the same noise. Bobby the salesman hung up when we called to report the issue because he was in the car with a client and has yet to call us back. Needless to say our vehicle is still in their shop and we haven't even made the first payment on it.

Michael Poirier

I was in the market for a work van for our Ministry and Bobby Horton and the folks at Grey-Daniels took good care of me. I checked around and got a better deal than anywhere else.

DJ Pittman

Just bought a 2019 Camaro SS2. Great salesman. Had all paperwork done before I got there. I live 3 hours away so when I arrived they were expecting me. The salesman explained everything. Also the finance guy totally explained all about the car I was trading and about the car I bought. They were so helpful and nice and made me feel wanted but yet didnt keep hankering me about buying the automobile. Gave me a chance to think about the numbers and amounts and make sure I was good with everything. Def recommend buying a vehicle from this dealership.

Walter Weysham

u can have a good cup of coffee and donut in lounge area while your vehicle is being serviced.

april jones

Great experience! Cait Dempsey was a excellent salewoman,she went above and beyond to find my husband a truck..

Bert Lawrence

Thank you. I called ahead for an appointment to have an oil/filter change, dropped the Traverse off about 2 pm, returned to the service center about 3:30, and my car was parked ready to go at the center’s service exit. My coupon for service from the dealership was honored, payment was prompt and painless, and I was on my way. No hassle...no delay. I can’t think of a way the service experience could have been made better.

Cory Henson

Great dealership friendly staff

Larry Thomas

Gray-Daniels treats customers like family, you are greeted with a smile and courteous attention. I would recommend my family and friends to them for sales and service.

Pepper Miller

I was very please with the service and hospitality I was given at this dealership. I will definitely recommend this dealership and the staff to my family and friends.

Roderick Braggs

My car buying expensive has always been a five star rating. Nick Harrington has made my 3rd car purchasing with Gray Daniels Chevrolet a complete breeze. I told him what I wanted and he stayed with in my budget. The Finance Manager Donald Pettit actually remember my from my last purchase. I would recommend both of them to anyone that is looking to buy a vehicle. Thanks Guys!!!

Victor Johnson

Bobby was great. This was the best car buying experience I have had.

Kathryn Tyler

Great experience always...went for a Oil and lube also changed the coolant. Hats off to Doug Eskew and the Service Staff. By the way they have complimentary coffee and Monroe's Donuts.☺☕

Leon Cunnimgham

Great.It would been five if customer service could have answer my question

Theresa Tanner

Outstanding salesmen, very professional finance team. Ask for Ricky Bobby Coleman and Mr. Donald in Finance, they will take care of you.

Vickie Fitzpatrick

The staff couldn't have been nicer . They were very accommodating, they actually let me leave my vehicle on their secured lot for 3 days,until I could make arrangements for someone to go back with me and drive my vehicle home! And their coffee was good to! Everything was done by the staff to make my Shopping experience, very rewarding and Comfortable. I would recommend this dealership to everyone.

Ken Gill

Bobby Horton and Donald Petit are the best folks to work with. I've now purchased 2 vehicles from them and both times was an exceptional experience. That's why I keep going back.

Joe Cacioppo

These people jerked me around and wasted 6 hours of my time when my car broke down and I was stranded away from home. Avoid this place at all costs. Everyone was useless

Melissa Woods

Excellent service today with Deon Bernard! He was awesome and kept us laughing. We were able to be truly blessed with a great car deal today! If you are in the market for a car check out Gray Daniels Chevrolet and check out Deon Bernard!

Angea Fulham

Employees are helpful and friendly. Excellent customer service. Glad to take my car there.

Karen Miracle

Service staff were very efficient and courteous!

Richard Knapp

It was a pleasure to work with your friendly and professional representatives. Bobby, Steve, and Donald have made me look forward to my next auto purchase at Gray-Daniels Chevrolet.

Barbara Brown

I have a wonderful Service Tech that worked with me, Mr. Rod Lopez. I would not trade him for anyone, he is the best. He is not going to stop working with you until your needs has been met and that you are satisfied.

Kamaria Woods

Deon Bernard was very professional and helpful with finding a car. We joked a lot and talked about other experiences like friends would. I will be coming back in the future for another car.

Shirley Anderson

Fast friendly service ♥️

Kelly Miller

Most dishonest company, Asbury Automotive group, one can buy from; and most dishonest company, Asbury Automotive group, one could work for. You buy from Asbury/Gray Daniels you’ve paid to much. Secure your own interest rate prior to visiting; shop warranty after the sale; beware of aftermarket concealed ad-on’s:... make sure you don’t fall prey to trade-in fraud by doing your kbb dot com, trade—in value is 80% of vehicles worth: that days wholesale value, and Kelly blue book is spot on. Asbury Gray Daniels will illegally deduct thousands from your trade value in PAC’s (protected against commissions (pure profit), and if it’s Branden Parker (now GM Gray Daniels Toyota) will uncheck all the dealer added options to devalue thousands more, and Branden will hold back another couple grand so Branden Parker scoops your vehicle to sell to his wholesaler buddy Brian Johnson to put money in an out of state bank account in Branden Parker’s name. I witnessed the same fraud, was trained by the banks to defraud their own banks, and the blatant rampant discrimination and racism too.

Joshua Jennings

Good place nice service

Juan Gonzalez

The place looks great. I bought a car that I am happy with, but I do not appreciate the pressure and aggressiveness to make me buy an extended warranty shown by the financial person, Steve, that closed the deal. Salesman was great, but the financial personell should be less pushy to sell and more transparent.

Jason Corley

Good store great play to buy a car. Ask for salesman Bobby Horton.

Mike Brewer

Although they are packed like all dealerships, they are one of the best. Glad i bought here. Very kind people.

Gary Gentry

Great service and everyone is nice and helpful. Will definitely keep going back.

Pattie Warren

They have wonderful service and will keep you update on your vehicle...

Bo Hollis

Had a coupon that wasn’t expired and still wasn’t applied to the service I received, and to make it worse it was an Christmas gift/coupon from Gray Daniels Chevrolet.

Jamaul Rankin

Mr. Eugene Perkins was my salesman, he's a very professional man. He had a lot of knowledge about the vehicle I bought and answered any questions I had about the vehicle with no hesitation. And made sure I left the dealership a happy customer.

Traci Kendrick

Our salesperson, Nick Harrington was awesome! He went above and beyond to help with our new car set up and purchase!

Erica Yates

There where quick and had my car done in a timely manner. I like how did a test on my car and help me fix the minor problem. Overall the service was great.

Jayla Collins

Very fast and convenient service!

Nora Chapman

They have always strived for the best customer service.

Ricky Bush

Friendly service and everything was done in a timely manner.

Kelly Wilson

Waited for 2 hours for an oil change and tire rotation even with an 8 am appointment. It was on a Saturday, so first appointment of the day. People that had appointments well after mine were getting done before me. Called and talked with the service manager whobtold me they were short a technician but that we still should not have waited that long. He told me he would look into it and call me back the next day. That was over a week ago and I still have not heard anything back from him. Pretty dissatisfied. And this is not the first time we have had this happen with the wait time. At least the last time, the person helping us recognized that and gave us a discount.

Ron Badding

Secure your own rate if you must do business with Asbury. They will go with the highest interest rate to maximize financial reserve kickback from Banks as much as $4,500 and your paying for, allow for the most predatory rate bump 2.5 as much as $10,000 to be kicked back, as much as $3,000 in Holdback... that is negotiable (never pay sticker, or dealer invoice), and the most room for for product to pack your contract with insurance marked up 100% to 500%, and on occasion with worthless product like a 2/24k Warranty on a new that come with s free 3/36. They have concealed ad-ons in their advertised pricing like $400 for $35 door edge guards; $899 for scotch guard that hasn’t been applied, etc..; and most importantly get an appraisal from Carmax 1st or you will be deducted $2,800 in value for PAC (corporate mafia money). now you know why MISSISSIPPI is the most expensive place to buy a car in the nation.

Ashala Brown

Good customer service and friendly staff.

Stephen Contreas

I enjoyed the buying experience for once as well as the service department staff's help. Cory was my Advisor. I came in for my first service with no issues.in and out within an hour. I also liked that they emailed me a inspection report showing what they checked. I will be returning.

Takisha Rankins

Great job on servicing my car as always

LaKeeta Jones

My husband always has a positive experience when he takes our vehicle in for service. Unfortunately, I can’t say the same!!!! He’s in and out in an hour, but I’m always held captive for 5-8 hours.

Brad Ishee

This review is only concerning the Service Department. Recently had to have a starter replaced on a 2002 Chevy Tahoe. Putnam’s price- $330 Gateway’s Price- $320 Gray Daniels Service price- over $700

Misty Amos

I bought a 2015 Lincoln Navigator in November of 2018.I am very disappointed with my purchase. My transmission went out 2 weeks after I got it. My shocks are gone out. When it rains my trunk is full of water. My fuel pump module went out in the middle of the interstate. My spark plugs are bad. I will never purchase another vehicle from here. I bought a 1100.00 warranty. The warranty does not cover anything. All I can say...It's a lesson learned

Hunter Russell

GREAT STAFF AND FAST WORK

James Jordy

After my 2011 Camaro was in their shop I was told to bring it back if I had any problems and a few months later I dropped by late in the day, thinking I would probably have to leave my car or come back another day to have it repaired, but they took it right back and in less than 20 minutes they had me ready to go!

Charles Stephens

Discovered truck on the internet. Contacted a close friend in Jackson that had excellent relations with service department. Service recommended a salesperson. He was open, honest and fair. It was by far the most hassle- free of any vehicle purchases for me to date.

Christopher D. Short

Excellent customer service from start to finish.

Bennett Dorris

Joe seroni will tell the truth when he is not talking. Parts salesman are rude. DO NOT BUY EXTENDED WARRANTY!!!! It's a scam. I know when I get paid I didn't lie cheat or steal. That's pride knowing I didn't screw somebody to make a dollar. I had to click on a star so I can post this. Can't win for loosing sometimes. What puts a smile on my face is knowing I don't have to ever go back there.

Cynthia Ferrell

I had the most wonderful visit at Gray Daniels Chevrolet I-55, Jackson. I got the best deal ever. If you want the best deal and the best Salesman (Nick Harrington),then you better go to Gray Daniels Chevrolet.

James Kinnard

Service was great didn't have a long wait

Norman Mozley

Had appt. In and out on time, any charges other than normal were discussed. Overall well pleased.

Myzz Richardson

My experience each time I go to the dealership to have my car service is Grade A from the service reps, techs, and cashier

James Hayse

Most dealers seem to just sale you a car or a truck Not here they took time to sale me a truck to my needs . There was no pushy salesman here John Conn was most helpful to get me the truck I was looking for and We love our New 2018 Silverado .And thanks to Sam Martin in the financial services in assisting Us get our truck

Silver Hawk

Awesome job! Thanks

pearlie griffin

I was treated very nice and with respect. the service was done in a timely manner.

Cheryl Breitenstein

The service staff were awesome. We had car trouble coming from St Louis thru MS. On a Saturday they ran a diagnostic on my vehicle. While we waited everyone there was looking out for us so helpful & friendly. Great dealership thanks for all you did for us.

Brad Jowers

Had an excellent experience at this dealership! First time I ever bought a vehicle and felt like I won. If you're looking for a vehicle, give them shot. They treat you like you matter!

David Gilliam

I live out of state and contacted them about a vehicle that was posted on line. We agreed to price and submitted a credit application on line. They then checked credit and I got approved. They THEN, after checking and approving my credit, decided to sell the car to another person! In my opinion these people are not of good character. Once they pulled credit and it was approved, they should have stuck to the deal. Dont waist your time on these people.

Daniel Nicholas

I have purchased several vehicles from Gray Daniels Chevrolet and all of my experiences have bee wonderful. The service dept is top notch and they always take care of my vehicle. I recently had my corvette in for service and my service issues were handled perfectly. My father had some issues with his Tahoe and has always had great experiences with everything.

Charles Crook

Tiffany gave excellent customer service and she even made sure my other vehicle waa taken care of at the service department