Reviews of Barnes Crossing Mazda (Car Concessionaire)

Robert May

Why, my car not fixed

Martin starks

I went in on a Monday evening and it was very busy but I got my Mazda serviced within an hour.

Aaron Coleman

If you need a car, you will find one here. Large selection friendly staff

Raul Serrano

If you young, or look young, Expect to get ignored! Just go somewhere else

Christy Wilson

I bought my Mazda in 2007. I have come to Barnes Crossing Mazda for all my services. However, this will be my last time coming back there. I brought my car in on 4 different occasions for the same problem and every time it was the same thing!! More money for the very thing they were supposed to fix. Worse service department people I have dealt with. I was told Cody wasn’t in the service department and here he comes walking past me in the lobby. I ask to speak to a manager and there wasn’t one ever there!! Funny thing is, you lost my business of buying a new Mazda!!! With that kind of service just cause I have an older model Mazda is just sad so why would I buy another one. My daughter was about to buy one as well and that will also not happen. Thanks for not doing a good job.

Andrew Barstow

Really invested time and energy to meet my needs. Willing to get vehicles from other dealers including non-Mazda. Kept great contact with me throughout the process. Even delivered the vehicle to me over an hour away!

Cara Gough

The place to go to buy a car or get your car serviced! I drive two hours to either buy a car or to get our cars serviced here because I trust Barnes Crossing Mazda completely.

Emily Thomas

Great service always!!!!

James Sutton

Very polite sales person, service dept very polite

Linda Yarbrough

I came into the service department for tires, oil change and clean up and it turned out a battery. I was there for 4 1/2 hours and when I did leave, after a good bit of driving, I called back and told them that something was wrong. They drove it and put it back on a machine and had to rebalance it and I waited another hour. I have to say, everyone was very apologetic and even refunded me the cost of labor for the tires. The clean up on the car was a joke, they didn’t even wipe down the dash and the windshields were still filthy, don’t waste your money on that!

Rodney Weatherford

Was very satisfied with the Sales Associates at Barnes Crossing Hyundai - Mazda.

Leslie Duke

Service is excellent

Bennie Swift

My second trip was alot better than the first. It all depends on the salesperson YOU get !

wanda haynie

I purchased my Mazda CX-5 in 2015. I have been extremely pleased with my service and treatment until yesterday. I took Mazda in for maintenance and to have it washed/detailed. Tristan explained a suggested service to me. I happily agreed. I understand wash service is not a charge, but I could tell they weren’t happy having to clean harder. He was very polite but I feel I was aired off somewhat. Also paid $257 for service (which was fine), but refused to let me use $40 coupon offered by Barnes crossing because I had not printed it. Also requested help because my phone Bluetooth isn’t clear anymore. Kept asking about update on my iPhone. That issue was not addressed at service. As I said, he was very polite so not knocking him. I guess I’ve been spoiled previously.

Bill Hinton

They have great deals and friendly. They will do they best to get you in a car

Valerie Whitfield

Awesome Salesmen

Mary Smith

My experience at Barnes crossing Mazda was excellent everyone was awesome and I thank God for them

Karla Scroggins

Went in for an oil change & it was quick. The service rep went over the work completed & said my drivers side low beam light was out. Since it was Saturday they didn’t have the people to change it out. When I tried to make an appointment they said they would have to order the bulb & I would have to leave the car with them all day. This is unacceptable. I went to Auto Zone to pick up the bulb & they even offer to help change it. In & out in less than 45 minutes.

Brenda Keen

I have service done on my daughter's vehicle at Mazda of Tupelo. I can say they are vet efficient and always helpful. I am met with smiling faces and people that seem to like their jobs and that is refreshing. The service is done well at a reasonable cost.

primo segafredi

Service personnel were very helpful in getting my car in for servicing and letting me know when it was done.

Lee White

Great place to buy a vehicle, they put us in a brand new vw passatt!! Than you Tim Holt!

Michael Turner

Awesome service department! Everyone is so professional and friendly!

Rhonda Reno

The wait is little long. The service good but a little expensive.

Janine Freeman

They always provide efficient service. They are friendly and I always feel like I’ve been well taken care of. I have used this dealership for both sales and service for many years.

sue0116 .

Excellent service !