Reviews of Barnes Crossing Hyundai (Car Concessionaire)

Ken Ricks

I have bought my last two cars from them and have always had great customer service. I went in today and they assisted the lady that came in at the same time as me within a minute or two. Nobody aknowledged me nor offered assistance after I waited 20+ minutes. Be a while before I step foot in there again.

rebecca meadows

The salesman was very helpful. He worked hard to find the vehicle that fit my needs and desires.he was very informative about the different options available. Everyone at the dealership were friendly and willing to help. I would recommend this dealership to anyone wanting a new vehicle.

Scott Williams

Customer service is top notch here bought 3 vehicles from them and they've always taken care of all my needs.

Tony Lankford

Mobiles I have been purchasing new automobiles from Barns Crossing for the last few years. The personnel there at Barns Crossing is undoubtedly the best and the most proper personnel that I have ever dealt with when it comes to buying or purchasing an automobile. Eddie Meyer is normally the one that helps me and he is an outstanding salesman and has become a very good friend. Even when you go there for routine maintenance on your vehicle like oil changes at front in alignment the rotation of tires etc. etc. the facilities are modern and up-to-date and everyone is provided with Chaundry such as fresh juice coffee milk and popcorn while you’re waiting on your vehicle to be completed discount makes one feel right at home. Each time we go to Tupelo I make it a point to stop in and say hello Joe the owner is an outstanding guy and Cody this manager is without doubt One of the best people I’ve dealt with! No one ever seems to busy to give you a helping hand or listen to any complaints or concerns you may have and this shows great professionalism which is something you rarely see when you go to any other car dealerships. all personnel to include service reps , Finance,technicians ,bosses ,and sales personnel should be commended on a job well done! If I ever need another vehicle without doubt this will be my first choice and the same goes for my relatives and my friends ,good job Barns Crossing Hyundai And again a special thanks to Joe and Cody for making your customers feel quite home good job

saf . Franklin

They were very helpful. They helped me look for the car I was searching for in the price and mileage range I needed.

Melissa Smith

Good service for my car! Employees always polite!

Stine Young

Customer service is awesome people are friendly the waiting rooms offers popcorn and drinks and some time pizza

Dennis Boggs

Great sales person Tay and Robert Smith. The owner was very helpful also. Great experience. Have been very helpful throughout the whole deal.

Trista Canady

Sie, our salesman, was very thorough and attentive. He helped us find a car that met all our needs and preferences. The atmosphere and amenities provided were extraordinary!

Mary Putman

Great Vehicle all the way around.

Barbara Dobbs

Haven't had a problem with my Hyundai that wasn't taken care of properly by professionals at Barnes Crossing Hyundai service center. On that note I give five stars

Rusty Sharp

There was a serious issue with our 2011 Hyundai Sonata and I believed it was outside coverage of the manufacturer's warranty. I reported the issue to Tristen, our service advisor. He went above and beyond what I imagined was normal, kept me informed thru phone calls and text messages. He got all issues repaired - great service - ***RECOMMEND***

Amanda Seals

Went just to look yesterday and ended up bringing a car home. They are not at all pushy and very patient! Going back tomorrow with my daughter so she can find her a car. They have a huge inventory! Great experience!

Gretel Chandler

Waiting to purchase a car too longJosh needs. More training to sell cars He needs to be on top of things at all times! That I don't know and let go see all the time will not sell cars! Other staff were knowledgeable!!! Trellis wanted to get down to business and sale a car! Please help Josh!

Kristin Gravatt Belvin

Very nice and accommodating salespeople, they will drive you around the lot to look at all the vehicles and let you test drive and answer any questions and make you feel at ease and that they are extremely knowledgeable. They have an excellent waiting room with a popcorn machine and free water along with a free soda fountain and a snack machine you can purchase larger snacks with. They have comfortable recliners with televisions as well as tables where you can sit and do work while you're waiting ...the buying process for me was extremely easy, and it was also a great Lobby to hang out in a while my vehicle is being serviced

jeff turner

No hassle and easy to work with. Will go back to them next time anyone in my family needs a vehicle.

Kelsey Cooksey

The workers at the dealership are always awesome, i am just very disappointed in the car i purchased. I purchased a brand new 2017 Hyundai Sonata, and now 2 years later the paint is chipping, and every-time it rains there is a smell in my car of mold. It smells as if i let the car get wet and then closed it up for days in the sun. If things are not made right by the dealership i will not be buying another car from them ever, which is sad to say since all the cars me and my husband buy have been from Hyundai.

Jamie Spiers

The salesman, Hunter, went above and beyond and did a great job! He answered every question and was happy to help me. I found my car before I ever made it to the lot and he had all the paperwork ready when I arrived. Very efficent. Thrilled with my experience there. Cannot say the same for BC Kia though. I literally bought a vehicle from them less than 10 weeks ago and it was a NIGHTMARE (the vehicle i traded in for my new one)! The GM there has serious issues and should NOT be allowed to even speak to people let alone manage people. WONDERFUL experience at BC Hyndai! Staff and team were awesome!

Jack Curtis

Very pleased with the sales personnel and also with the Santa Fe...

Michelle Lawrence

My husband & I just bought our new car. Chris Humphries & Melvin Adams walked us through the process & were very friendly & knowledgeable. The rest of the staff were really friendly. We will definitely be coming back when we’re ready to purchase another vehicle! Thanks again Melvin & Chris for making this a wonderful experience for us!

Vivian Flint

We were very happy with our experience. One of the best dealerships we've ever bought a car from. We will definitely be back for our next car.

Linda Deas

Excellent service and you are treated like royalty. Wait time for service is usually around 30 minutes

marla ledbetter

Excellent service. Friendly. Explained what I needed without talking down. Very pleased

Michael Steen

Friendly, fast ,and reliable service. And the waiting area was very comforting with comfortable seats, huge tv, plenty of snacks, and free drinks while you wait.

Buddy Wiltcher

Nice atosmosphere, friendly service. Only complaint is a 45min job took 2 hrs even with appointment.

Trick Johnson

Edward Hall is NOT the stereotypical car salesman. He did not pressure us. He followed up appropriately when we were early in the process. He listened to what we wanted and he helped pick the perfect suv for us. Above all, we paid the price we wanted. I highly recommend this guy.

Christina McCurdy

My wife received a call from Darrell Buchanan asking if we were interested in looking at a new car. We decided to go look on Saturday. When we got there Darrell took our old car to be appraised. Jeffrey Sadler came up to us and asked if we had any questions, what kind of car we were looking for etc. He personally showed us Mazdas and Hyundais. We feel in love with the Tuscan and everyone worked their tails off to get us the best deal possible. We bought our new car and got sent to meet with Natalie. She set up all the tech parts of the car and answered all our questions. It was an amazing experience. But wait.... there's more. Saturday night we were at dinner and we realized we had left a charm hanging on the rear view mirror. I panicked. I called Darrell and he promised to look for it. We also had a question about a child seat belt we couldn't unhook. Monday morning I arrived at the dealership. Darrell had my charm and he sent me back to Natalie for the seat belt. Natalie had to call a service professional. They showed me how to unhook it. This was definitely above and beyond customer service!!

Kim Floyd

I had an absolutely wonderful experience. I was VERY indecisive about what I was wanting. Joe Washington & Will Cody were very patient and helpful in helping me to find the vehicle I was happy with. I am LOVING any new 2019 Santa Fe!!

Jessie Kilpatrick

They keep getting better and I heard that they are planning a car wash and a bigger service dept. Faster and cleaner just what the doctor ordered!!

David Teague

Decent experience overall. Sales lady got our first quote on a vehicle straight from the sales manager & just relayed the per month amount & term length without even checking the interest rate or knowing more details first & expected us to just be good with the offer. Needless to say, I had several questions that she was not ready to supply answers to and her excuse was that she did not have the details in front of her. Other than that, it was an ok experience. If you drive into parking lot, make sure it is at night when none of them are there, so you are not hunted like a vulture and asked every question in the book about things they need know concern themselves with at that point.

mark scott

Dustin was my sales rep. These guys bent over backwards to get us in a new 2019 Santa Fe SEL plus. The owner of the dealership even got involved to make sure we got what we wanted. Thank you Dustin and the entire team at the dealership. I highly recommend this dealership.

Braylon Mcglaun

Super friendly.. Tay was very helpful and never left our side!! Bought a car on 5/2/19 and came back on the 6th w/ a trade to get my son a car.. I Recommend Barnes Crossing Mazda Hyundai to everyone looking for a car at a great price with fast and friendly service.

Debbie Tolkacevic

I travel one hour and 20 minutes to have my vehicle serviced in Tueplo, MS. I purchased 2018 Hyundai Santa fe in August 2017. My experience has been exceptional everytime. Good service in a company is hard to come by. But I believe that Barnes crossing Hyundai has set the standard high for others to follow.

Kevin Hogan

Went to get a key cut lady at front desk was nice and helpful

Brenda Mayes

The customer service was great from the setting up the appointment, to explaining why I was there, and even to paying for the service provided. Well done.

Tena Hester

If I could do a review with 0 stars that is what I would do . I dropped my car off for the the usual servicing and wash ( appt placed in advance) with request that I be called when service was completed and verified all information , 3 hours later I returned since I had heard nothing and was told it was waiting to be washed which was irritating since 3 hours had passed so we decided to go eat and return, on the way out of the dealership parking lot I saw my car parked out front between two other vehicles but went ahead to eat. Returned 30 minutes later and pushed my unlock button on the key chain that I had with me to verify this was indeed my vehicle (thankfully) . We go into the service area and were told they were trying to find the paperwork because my car couldn’t be located ,so I walked to my car tried to open the door(driver side) all doors were locked and I noticed my husbands key locked inside on the dash with the paperwork that had my name at the top. I walk back in and they inform us they cannot find my car and when I told them my finding the man who had placed it out front locking the key inside ( he said normally it wouldn’t lock if the key is anywhere inside the vehicle) he and his manager tried to make me sound like a liar which I didn’t allow. When they informed me they were unsure of who owned it or how to find a phone number of owners I pointed out that if I clearly read the paperwork on the dash by looking through a window they could have too. Thankfully I had a spare with me to unlock the car. After returning home I did find wax was still on the front bumper and sides below the hood and spent the next hour cleaning all of that off along with soapy residue on my exterior lights . They didn’t charge for my service that day but after waiting hours each visit and especially after this fiasco and incompetence I’ll never return again and will be using another business for maintaining my vehicle. Total time was near 5 hours.

Sharon Cribbs

Joe Washington is always a great help each time I visit he is patient and willing to go the extra mile to ensure his customers happiness He is a great asset to your company Thanks Joe

Jeff Spencer

Great selection, great service department, and they make it easy to purchase. I’ve purchased 3 cars from them over the past 8 years. The only thing I haven’t liked is the volume of emails I get from them to solicit other business. I’ve tried over and over again to have them stopped, but the only thing that happens is they stop coming from one email address and begin coming from another email address of theirs.

Ramona Ray

Excellent place! I've had to use them on 2 separate occasions for updates and repairs. In and out of the service department in less than an hour!

Aaron Stacey

This dealership offered the best experience I've ever had, especially after traveling 3 and a half hours to look at a specific car. Sy was helpful in providing a requested guided test drive since my family was unfamiliar with the area, even got us an unexpected stop by tourist attraction of Elvis's birth home. He also went out of his way to install my steering knob and getting a fresh oil change. Owner was also genuinely nice and met with us briefly while we waited for our test drive. If I lived closer, I wouldn't hesitate to buy from them again.

Delta Bohemian Madge Marley Howell

Everyone was professional and very eager to satisfy our needs from the moment we contacted them by phone until we drove away with our new vehicle. They were each patient with us, never putting any pressure on us and consistently eager to get us what we wanted. The deal they offered us was fair too. We love our new Tucson Hyundai! We will trade with Barnes Crossing for our future automobile needs! Painless and not time consuming! They were efficient and professional and pleasant.

Sherri Leigh

Casey R did a very thorough job when I brought my car in for an oil change. He went above and beyond. Great customer service and fast. Thank you Casey for going that extra mile. I will be back.

Virg C.

We drove 3 1/2 hours from Prattville AL to get our 2015 Genesis and we are EXTREMELY HAPPY! The entire Barnes Crossing Team was very courteous & friendly. Hunter Armstrong was the best Salesman that I have ever worked with, he's a man of his word. He had my car & paperwork ready upon arrival. Thank you Hunter & Team!

Theresa Fitzpatrick

I was very please on how they all worked with me even & I'm enjoying my new car thanks to u all

yesha gardner

I had a good salesman, & the experience was great!

Susie Adams

Clint McGraw was awesome. He did everything possible to make sure that I was going to be taken care of in a professional Manor and in every way possible to make sure that I was comfortable and satisfied with everything. I'm most positive that I will continue using Hyundai as my dealerships for all of my car needs

Fred Orr

Great Place to get your Vehicle serviced. Friendly Staff and service was done in a timely manner. Barnes Crossing Hyundai is the Place to get your next vehicle and service.

Traci Fuoss

Had the BEST experience!! They got us right in, worked with our budget and really listened to what we wanted and needed! Fast and the friendliest service! This is where we are buying all our vehicles from now on! Thank y’all so much and a big thanks to Sy for helping us with everything!

Rebecca Harris

The staff there are wonderful. The kids loved the suckers and popcorn while we looked around. I absolutely love my new vehicle. Highly recommend them

Elaine Stevens

I can’t remember his name that took care of our service. He was new but very courteous as well as knowledgeable. Hope we get him the next time-not that the other guys aren’t nice. He just really impressed me.

Bob Dalsania

We were in the market for a new Hyundai Palisade! I had been searching for a certain color and came across Barnes Crossing Hyundai. I was connected with Packy Sullivan in sales, and he made the process a breeze! They gave a great value on our trade, we had the car delivered in our driveway in one day! I can’t say enough great things about Packy and the dealership! Definitely would recommend to anyone! Also the Palisade is a super car!

Regina Mullins

Always quick, helpful and polite.

Durran Cage

Service team is amazing. They always take great care of me and my vehicle. Audriana(I hope I spelled that right) greeted me with a smile before I could even get out the car, she was amazing. I appreciate the entire service team and I look forward to my next appointment.

James Sutton

Always have my Hyundai serviced there.

JPH 1

Very helpful service department. Got me in and out a timely manner.

Tedo Grooms

1000 of 10 Great job to Eddie, prolly will name my first born after him!!

CLARA BRONSON

I was not looking forward to buying a new car after my car had been totaled in an accident. I am so glad I found Darrell at BarnesCrossing Hyundai Mazda. Darrell made the process easy and actually fun! I would highly recommend Darrell if you are looking to purchase a vehicle.

Frances Chrestman

Very nice and friendly. Enjoyed the experience.

Judy Fletcher

When I bought my car I received good service. Over the last 4 months, the service has been terrible. The people have been polite but they can't seem to do anything well the first time. I also tried to talk to 2 sales people about purchasing a new vehicle and couldn't get good information from them. I don't know what has happened, but I plan to seriously check other dealerships. Whatever has happened is not good.

Jerline Morris

The service was wonderful Josh and Buchanan was wonderful salesman and they worked very hard to get me what I want for a good price

Janie Leona

This place is simply amazing! They will work night and day to get you the best deal!

Brittany Cates

So happy with our new car. Had a long wait but our salesman was super friendly and went above and beyond to get us what we wanted!

Carol Koon

Awesome sales staff and great experience!!

Rhonda Park

Called ahead to see about the wait time for oil change. They estimated about 30 minutes if I could come within the hour. I was there within an hour and my wait time probably about 45 minutes. Not bad for no appointment, in my opinion. They always treat us very well.

Vanessa Turnquist

The service was great from Hunter and Chris. The only thing that took a long time was finance and signing the paperwork and I felt like the lady that was doing our paperwork felt alittle cold. But the than that it was great.

Sarah Ellis

Service department was the best I have ever experienced. Their employees were working on a holiday and serviced my car and caught up on warranty work on my car in a very reasonable amount of time. The waiting area made the experience pleasant. Thank you so much.

Jimmy Jones

Great sales lady helped us find what we were looking for if you go they have a great sales team

Robert Keith

They keep emailing me in regards to a car that is someone else's car. I "unsubscribe" yet emails keep coming. They have the wrong email address and their unsubscribe feature does not work. It's not me and not my car.

Gary W Deal RN, NR-P

4th time buyer at this facility and this was by far the worst experience I have ever had here! Was not asked if needed help while looking at multiple vehicles on used car lot. Not even approached by anyone until almost gave up on sales person. Drake Avery was sales man after he pulled a vehicle around and asked if I needed help just before deciding to leave. Stated he is intern for finance department and that he had to do sales for a year before he could work in that department. Card says Professional Sales Consultant. There for purchase of used vehicle with preapproval. Ran credit through 3 companies even though had stated preapproval was done to ensure score drop to prevent shopping somewhere else. price given was higher than online. when said something about it was told that was with gap and warranty added in already. after finance was done found out this was not true. After finance complete was told used car inspection still needed done and that car would not be ready before closed. They asked if they could deliver vehicle. advised them had to work 2 hours away for 72 hour shift and that I would have to go strait to second job when I got off. Was told it would not be a problem. Advised Drake that I would need it for sure because I would have no way to work without it. Assured me that car would be delivered. Car ready on morning of second day of shift and was told it would be delivered that day or next for sure. Next day was told it needed to be on the day I had to go to second job. Still did not get delivered and had to send someone to get it 5 days after paperwork was signed. Lost all trust they had built over past 7 years in less than a week! Not a smart way to keep business! Would not be able to recommend facility after latest experience.

Marla Ledbetter

Great staff. Competent friendly. Competitive prices

Beth Hancock

My husband David Hancock purchased a new Hyundai Elantra for his daughter yesterday. He said that dealing with Martha Phillips at Barnes Crossing Hyundai was the most hassle-free and easiest car purchasing experience he has ever had!!!

Tina Springer

I had a great experience with everyone I worked with while purchasing my vehicle. My salesman, Sy Brazeal, was wonderful and very patient when I had to look at several cars before choosing mine. I ended up with a great car in the price range I wanted and would recomend Sy and BC Hyundai to anyone looking for a vehicle.

mike benenati

Service Manager Seth renick is professional and courteous.

Ruth Wilson

Very friendly and helpful! Best experience I've ever had buying a car!

Victoria Thames

I have not had a bad experience yet! I only deal with them. Bought the car in February of 2018. I’ve had several oil changes and now I’ve had to visit the body shop (darn deer). They have all been great and helpful. Any questions I had, they were quick to help and make sure the process went smoothly.

Beth Neely

I was treated so very good by the Salemans Randy. And then the owner himself Joe Marshall called me and helped me out by making sure I got the financing I needed to get the car I wanted. I’d recommend them to anyone good credit or not they will help you get a car!! Thank you ever so much for all you all did for me! I love my new car!

Kathy Self

Went in for a recall I'd gotten. Not only was this taken care of, but they completed an additional notice they found it needed. The young cashier was dressed quite nicely but didn't seem to have a clue how to check me out. Fortunately there was another young lady to help her.

Deiddra Jennings

I had a great experience with Barnes Crossing Hyundai. My salesman, Robby Foster, was great and does his job very well. He was very understanding and went above & beyond to meet the needs that I was looking for to purchase my first car. Great experience & I would most definitely recommend him to anyone who is looking to purchase a vehicle. "High 5

Tonia Clifton

This was an amazing place. The people are courteous and on point! My son loves his new Hyundai Elantra! Thanks Barnes Crossing and staff! Mr. Smith and staff

Heather Mattox

great customer service,technicians were very knowledgeable and helpful.

Brian Fox

Just looked at the new Palisades and wow! They are unbelievable. Definitely my next purchase. I had a great sales person and experience there. Highly recommend. They also gave me a free popcorn, coke, and pizza. Best dealership ever!

Becki Nicholson

BC Hyundai is a great dealership! They have the best selection of cars, SUVs, and a fantastic service department. The staff are super friendly and knowledgeable, from the finance department to the service department. This is my second Sonata I've purchase at BC Hyundai, and I plan to shop with them forever! I love my Sonata - great gas mileage, loaded out with everything you want in a car, great resale value!

Jessie Johnson

They are always super helpful ,and try to get me out in a timely manner.

Brenda Braddock

I love it...this is my second car. The people is really nice. Thanks Celina and Martha. You all are the best

Ronnie Sleeper

Drake was very kind and helpful. Not too pushy, but very good.

Jimmy Dilworth

Miss Martha is a wonderful sales lady and I would like to thank her for everything

Linda Marshall

Service gets better and better! Always have a lovely experience here.

Jolene Doles

They were very fast and courteous. I will definitely use them again in the future. Thank you

John Hayes

Charles Davis was a true professional. I felt like he really wanted to answer my questions and see that all my concerns were addressed. Great Job!!

Pam Collier

Was not entirely satisfied with the answers I was given after having my gears switch modes and lock up on an out of town trip. “Leave it running, call roadside and let them bring it straight in so we can see what it’s doing.” I was 2.5 hours away on a Sunday evening with the engine revving out of control. This over revving happens with the cruise on on almost any uphill grade of any size. Have not been satisfied with the way my Sante Fe Sport drives since the recall reprogramming of gearing a couple of months ago. It chugs like it’s in low gear in town on Eco or Normal drive and reduced my mileage by 3 to 5 mpg. I never use the sport mode. I got over that in my 20’s. The service mgr said not to use eco. The normal drive has increased my mileage by 2 to 3 mpg but still chugs in town. It did not drive this way when I bought it and I had no complaints before the recall “fix”. But mostly my 4stars was because I had to wait over 4 hrs after having an appt and I really think they just forgot about me because I had to go ask and the srv mgr showed up almost immediately - my car was blistering hot like it had been just sitting in the parking lot for hours. BC you let me down after all my bragging about how great you are. ☹️

Melissa Shay

Everyone was really helpful and friendly. We love our new car.

Crystal Goodwin Bolen

Martha made the entire buying process quick, easy, and hassle free. She had our best interest in mind from the start and wanted us to be pleased with the vehicle we were purchasing. She worked with our schedules and even sent pictures of vehicles she thought I would be interested in to me so we could make a few eliminations before we arrived. We will definitely purchase from her in the future. Service was wonderful.

Kathy Bynum

Was supposed to get free oil change but was charged. Last year I was told they would give me 3 free oil changes but only got 2 of them so what I saying if they tell u that u are getting free oil change make sure u get it in writing. The man that said I would get fre oil changes said would send me text which I never got so make sure u follow up when it’s offered. That’s lesson I’ve learned.

Timothy Goines

Highly recommend barns crossing if you’re looking for a great deal they got it! Good popcorn and drinks while you wait too.

Gwen Hatch

They were very helpful and kind. Love these guys.

Mamie Hudson

I had the best experience ever. Robert Smith is one in a million, and his assistant: Jason and Chris are the best as well. I will always come back to where service given is # 1. I pray and hope that GOD will continue to bless each of you and the entire staff at Hyundai, Mazda., etc. Robert Smith keep being a blessing to us all. I love my new Hyundai Tucson 2018. Again, Thank you for giving me the best!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!.

Tammy Roberson

Barnes Crossing Hyundai absolutely has superb customer service!! They are all about meeting the customer’s needs and working with you to meet your expectations! All the staff is so friendly , and I have owned 2 hyundai’s and have been nothing but completely happy with both! I would never go anywhere else to shop for a vehicle! Go see Justin! He is awesome! :)

Sally FInney

Awesome buying experience on our Palisade! From the test drive to with Kimani Rush to final deal with Joe Marshall everyone was exceptionally nice and helpful. I even took it back about a week later for a ceramic coating and Adam Gillen did an amazing job. He actually worked all night long to have it done perfectly. I would absolutely recommend Barnescrossing Hyundai for your next vehicle purchase. Go by and visit with Kimani and you’ll leave absolutely satisfied with the deal you get at Barnescrossing Hyundai!!

Donald Box

I get treated with respect and honor as a costumer. And not as I have by other car dealers act like they don’t know you anymore!

Rick Honan

The whole process was so quick and professionally handled. We felt sso speccial from the time we walked in until the time we left. Clint and Hunter at the dealership took excelent care of us and Natalie at the Hertz building was super great explaining the features to us. All in all, it was a super great experence. Thank you all

gun heo

I made a contract to purchase the car first, and the next day I was supposed to get the car. But the next day I could not get a car and AFTER Several phone calls I was able to get a car a few days later. The car keys, of course, were expected to be handed over to me more than one, but only ONE key was handed in, and there was no advance recognition of this at all. I could not erase the perception that it was enough to sell the car and it was very DIDAPPOINTING!!

Annell Caveness

Very professional, completed service and recall in a timely manner. I recomend Barnes Crossing Hyundai Service Department.

Melissa Westmoreland

Such nice people working there. They really do their best to get you done and back on the road

Sherry Humphreys

Came to here to find a Santa Fe Sport. Needed a used one with low mileage and found it. Salesmen were friendly and helpful! Would recommend Barnes Crossing Hyundai to others if you are looking for a vehicle.

Susie Chunn

Eddie Meyer was very patient and helpful as we test drove multiple SUVs over the course of a week before we picked out the one we purchased. Joe Marshall, the owner, was also very helpful. No one was pushy or tried to sell us on a certain one. They let us take our time and choose.

Cole Clark

Great Customer service and the waiting area is so inviting!

Bobby Moorman

It was one of the best time I have ever had buying a car

Al Hanskiewicz

They went over and beyond repairing my AC. My AC was blowing out warm air asked them to check it out this was at 4pm. I was leaving next day on vacation. Didn't have part on hand until 7pm. I was given a car to drive, they called me at 9pm to let me know my car was ready to go. The car is blowing cold air an having a cool trip. No pun intended. Thanks Barnes Crossing.

Gerald Kendrick

Barnes Crossing Hyundai is truly a rewarding and efficient place to find the vehicle you need. When I went Sie, the salesman, was patient and answered all my questions. He helped me find the car that met all my preferences. The purchasing process was timely and straight forward. Barnes Crossing had refreshments and a friendly area for the whole process. I love my new car and the services of Barnes Crossing Hyundai.

Michael Hueckel

Great place to buy a new vehicle. No pressure sales great pricing negotiation. Todd Caldwell was extremely helpful throughout the whole shopping experience. Todd went the extra mile to make sure we got the best price and to explain and set up all the safety features.

Lysha Lentz

Everyone is very friendly and willing to work with you.

Vernita Woodfork

My 3,000 mile service at Barnes Crossing Hyundai in Tupelo was great!! I have no complaints. The time spent was not long and my check-list was good. Very good service!!

Ricky Keisling

Wonderful experience. Any car that I wanted to look at or drive, I was welcome to do so. They catered to every need in a quick and professional manner. I recommend highly!

Hailey Riley

They’ve always done a great job. I’ve had good experiences by all means. But this last two times I’ve went to get an oil change it took nearly 2.5 hours for them to CHANGE MY OIL AND ROTATE MY TIRES !!!! I’ve never had that long of a wait anywhere else and it’s frustrating when you have things to do. ..

James Nanney

One of the easiest sales staff to work with. It was the best car buying experience I have ever had. A very thorough job done by all. Thanks for making our time with you guys so enjoyable.

OleMSmom62 Williams

Great service. Everyone I deal with is very nice!! Always a clean waiting room, fresh coffee and snacks. Service man very smart about my Hyundai Santa Fe. Always a good experience to go there.

James Mims

This dealership has C+ BBB rating FWIW...you have been WARNED If only I could put ***NEGATIVE*** stars for this dealership I would gladly do so. I called to inquire about a Ford Expedition Platinum Max vehicle (still has not sold *KARMA PERHAPS*) to see if they had any room to move on it. I was told probably not so I went to hang up and the sales rep (hunter armstrong) told me to hold on as it would be better to sell the vehicle quickly than let it sit. He told me their cost on it was 47k and asked me if he could get it for that plus fees would I buy vehicle, I replied yes. We spoke the next morning after hearing nothing back (all of this on text) to see if he could get a buy sheet ready. I then proceeded to give him all the details on my trade, my payoff info and address, my drivers license not to mention this was a 16 hour round trip (owner Joe Marshall belittled the distance of my trip, will discuss down below) so I had family planning to come in to watch my children thinking we had a deal...I had my credit union open credit application assuming we would close the deal. He gave me a range of 35-37k and I said if you go on the high end I can do that assuming you can live up to the price you mentioned a day earlier. After 6-7 hours back and forth he came back via text, and said his manager told him they could not do that price and would stick to the original price which sales rep knew for nearly a day was not going to work. I asked for a sales manager to call me back and was told they would, but never did. Only until I called the dealership myself did I get General sales manager Steavan Adams who was rude, unprofessional, and eventually hung up on me even after being told that Hunter Armstrong was the one who offered to sell me car at cost...normally dealerships live up to their word...but Steavan was uncooperative as I have seen in any business dealing in my life. After I got hung up on, I sent an email out to Joe Marshall who is the owner. HE called me back from out of town fairly quickly (only good thing in this experience) and told me he was getting two different stories and that I offered 47k for vehicle which was not true. I told him how would I know your cost on this vehicle if I was not told that by your sales rep. He ended call to speak more to his employees, and called me back a few minutes later to say he was going to stick with original price listed online and not honor what his sales rep told me *ZERO INTEGRITY* as I was speaking with him he belittled the fact that I was driving 16 hours round trip, and had been dragged around all day and then had them pull rug from under by saying he had buyers come from all over and my drive was nothing much. This is fairly big dealer and thought it would go smooth, but man i was wrong. Out of 8 vehicles I have bought in my life by **FAR THE WORST I HAVE EVER BEEN TREATED**.....If you are out of town thinking about buying here PLEASE confirm pricing in writing and get it signed before you go...their WORD IS NOT GOOD from TOP SALES REPS ON DOWN...the people they put on phone initially are a waste of time...ASK FOR A MANGER INSTANTLY to avoid wasting your time...OR BETTER YET...GO SOMEWHERE ELSE

Joyce Gentry

Service was fast but no offer of vacuuming nor car washing was done. Service guy was polite but that’s all. Waiting area had free drinks but that was all. Was not impressed. Hyundai of Springfield Missouri could teach them a lot

Vee Shaine

They were quick and kind and worked with what we were hoping for and I got the literal car of my dreams! Great place, great people!

Tim Dunahue

Great sales people and an easy transaction. Will definitely recommend them for you car needs.

Neftali Jimenez

Great inventory and awesome management and staff. Y’all go check them out!

Betsy Knight

Way too expensive for a 30,000 mile check when nothing is wrong with the vehicle. Charged me almost $700.

Curtis Trice

I had a great experience

Lakeisha Smith

I was extremely happy with my salesman Tay Young. He went the extra mile to get my daughter a great deal on the car she wanted. He explained everything to us and gave us options so we can choose the best one. This was my first time buying from them and it won't be my last.

Pam Shields

It was a great experience from the moment I walked in the door! Great, friendly people! Very accommodating! They all made me feel like I was the only customer they had (even though the place was buzzing)! I feel like I made new friends and like I’m a part of a new family

Monica Heavens

Had my oil changed two filters changed; the guy that assisted me from the time I got out was so friendly, respectful, informative, honest and made me full like je awa really concern about your options... I wished I could remember his name I list it...

Renee Braylock

An amazing team of people working there. I felt welcomed as soon as i walked through their doors and appreciated as they took their time to go over the car buying process step by step with me. Thank you all so much and a special thanks to my salesperson Joshua Andress for the New Wheels! I Love My Car!!!!

Alexis Sharnay

My experience was great. Barnes crossing took care of me and my car. Service was fast and friendly.

Gwendolyn Felks

I was upset because they put the wrong oil in my car all they have to do was check what was put in the last time but anyway I think I might just do it myself next time I hope it don't mess my car up. Skipper Felks

James Brogdon

Awesome car!!! Kayla, Martha and especially Celena were responsive and extremely helpful. Drove almost 6 hours to get the vehicle.....well worth it!!!

Amy Oneal

Just bought our third car from Barnes crossing! They are always so nice and willing to help any way they can!

Stan Fields

Clint McGraw and Packy Sullivan teamed up to make this the best car buying experience I’ve ever had. No pressure. Answered all my questions. Gave me a very fair trade value for my truck and made sure I knew about all the features of my new car. I wouldn’t hesitate to call them again for any car buying needs.

Traci Nowlin

They were very helpful! We were looking for my daughters first car and they found the perfect one!!

Nikki Mitchell

Didnt take too long and had great customer service. Chris Bramlett was super kind and helpful.

Kali Sunshine

Great service department! Jon Lann is the sweetest manager ♡ trust that he is trying his best to give you great customer service. He is a hard worker, along with his staff, and has made great improvements to better your experience.

Vonda Peters

Not only was the oil changed and tires rotated, there were two recalls that we were not aware of. Both of these issues were taken care of. Waiting room is comfortable, staff friendly, only disappointment was the coffee machine was not working. We are pleased with our car.

Erik Bailey

Fantastic staff. Sy was extremely helpful and a pleasure to deal with as a salesman. Courtney was also great at showing me all the features of my new car. I would definitely recommend Barnes Crossing Hyundai and when I need a new car, they'll get my business again.

Alisia Sanford

I had a pleasant experience. I got a good deal on a Mazda 3.

Tami Cossey

This is my third new car purchase from BC Hyundai and it’s better every time! They are the best in customer service! I went in and looked at 2 possible cars to purchase, picked out the one I wanted, told them what I could afford, and in record time it was a done deal!! I plan on this being my last car purchase, but if not I will most definitely being going back to them!! They are by far THE BEST in my book!!

Shannon Harris-Wolfe

Martha Phillips was a GREAT sales rep. She touched bases with me like no other car saleswoman has ever before. I was very impressed with her. She and team she works with got me in a car I love and at a price I can easily afford. Even though I traveled about 1hr and a half it was well, very well worth the drive Recommend: 1000%

Brad Hancock

Quick and affordable. Service advisor made it very personal. Will definitely return.

Lexi Smith

My experience here was wonderful. They helped me get into the car I wanted, answered all my questions, and were very kind! Sy and Packy were great and genuinely wanted to stay true to my interests without pushing in another direction. 10/10 would reccomend

Sheri Dodson

This is my second purchase with Barns Crossing Hyundai and Darrell Buchanan as the salesman. Darrell is such a nice and professional person to help you purchase a vehicle. Everyone there treats you like family, and goes the extra mile to make sure everything is exactly the way you want. Thanks to Joe Marshall and Will Cody for always making the best deals available.

Johanna Loyd

Loved having Edward as my salesman. He didnt try to just "Throw" me in a vehicle. He worked with my wants and never lost his patience with my ticky self. And my car is the best i have ever owned!!!! #GreatHospitality #BestPlaceToGetACar

Lee Grace

I love Barnes Crossing Hyundai. I recently purchased a third car from them. Hunter Armstrong was a fantastic sales associate.

James Bullock

So I inquired about Pacifica van they had on their website. I was quickly contacted and told the van was there. I filled out a credit app and made an appointment to see it and was told we would get VIP treatment and it would all be ready for us when we got there. It was a 1.5 drive for us. We get 15 mins out and I get a text saying the van is sold to someone else that just walked in. Well we were told our salesman Eddie had made another deal before we got their. We went in HOT because that was sorry as hell! Well we found salesman Randy S. and he took care of it. Took us on a test drive, and told us it was ours if we decided we wanted it. If it had not been for Randy S. we would not have bought it. He even threw in a 32 inch TV as a gift for buying it. All in all it was a fast process after that initial hiccup. Shout out to Randy S. For saving the day. One happy momma! Thanks Randy!

Michaela Mann

Third time buying from this dealership!! I appreciate them!

Charlene Noble

The entire staff at Barnes Crossing Hyundai is wonderful! They go all out to meet your needs and your desires in a vehicle. The Hyundai product is excellent. I know this because this is my second one. The first one lasted 14 years without a problem. This dealership will meet your needs.

Bert Bostick

Had my wife’s car worked on and Chris took care of everything for me. He went above and beyond and was extremely professional and courteous. I could not have been happier with my service.

Latricia Shannon

Barnes Crossing Hyundai has a very friendly atmospehere. Everyone is always so kind and helpful. I purchased my car in 2018 with the help of Darrell Buchanan. He went above and beyond to get me what I wanted. When I go back for an oil change or any service they always get me in and out in a great amount of time. I was really impressed with Jonathan Lann on my last visit.

CTC451 .

My wife and I received excellent service. Great selection of vehicles. Chris Borden was very helpful in helping us locate the exact vehicle we were looking for.

Lauren Pearce

My power steering was out on my car. It ended up being a computer issue. They had me in and out in 24 hours! Even plugged a tire for me at no charge. Super happy with my experience!

David Mahan

I bought a truck from them at the end of April. They said I would get a tv ,50 dollars for test drive,and a clean up my truck.every time I go by nothing.I asked to speak with the owner, still nothing. Get what they promise you before before you leave or you want get it. Sad they got to lie to sell a car.

Maria Summers

Great customer service. The waiting room is very comfortable. The snacks are great.

Kristen Hodgson

Was the best service ever!! Fantastic salesman Darrell Buchanan and the best GM Will Cody!! Y'all went out of your way to help me and I'm beyond thankful

Rita Blunt

The service was fast, easy and the people were so friendly. Answered every question we had. A great place to do business with. Not one complaint coming from me, and that’s highly unusual.

Amanda Schumpert

Edward Hall makes sure you find exactly what you want at Barnes Crossing Hyundai Mazda! I highly recommend him! Thank you!

Paula Coker

They always do all they can to keep customer service at the 5 star level.