Reviews of Kline Volvo Cars of Maplewood (Car Concessionaire)

Rob Roe

The Kline service department is fantastic. The communication is excellent and they provide 5 star service every time. Scott Muellner has kept my Volvos running for twenty years and I wouldn't go anywhere else.

Stephen Vopatek

Scott M did his usual excellent job of assisting us (6/28/19) as he has done for many years past. It is a pleasure to be treated as a guest as we waited when we had our recent service completed. Keep up the good work!

Scouse journalist

I would get a Volvo serviced here but I personally wouldn't buy from them compared to experiences I've had elsewhere. Presentation is decent with a quirky Swedish interior design to it that I like. The reason i wouldn't buy from them is one of the sales people were apparently shady towards a relative buying a car from them. Artificially nice, possibly told a lie about a rival dealer and then when they were closing/bullying the sale they made comments of legal threats if there were delays with the financing (rather than "we will work with you"). I would have walked from the deal if that happened to me. The brand new car broke the moment it was driven from the lot. 3 days later flashing all kinds of dashboard errors. Now this was more likely the fault of the manufacturer and/or this car had "lot rot" (new car sitting on the lot unsold or driven for a year). The issue was how they handled it. Weeks in the shop getting new parts with poor communication updating us on the status of the repairs. Had a similar issue later when they lost parts required to do maintenance on the car and blamed us. After weeks of back and fourth it turned out yes the parts that belonged to car owner were in fact lost in their shop from a previous service. Car is great but is still having minor issues. If it was mine I'd trade it in for another brand before the below industry average warranty expires and have to work with the dealers out of pocket.

Darryl Nelson

I had a very satisfying experience with Johnny Rogers of Kline Volvo in making a decision on purchasing a new car. There are many choices available and he answered all my questions. After the purchase, he covered all the aspects of the technology as that is one of my weak points, but he became a verbal manual in explaining all the features which helped me understand and his patience made the experience easier.

Michael B

This is a similar review written on the Yelp page for Kline Volvo as well. Be sure to read those reviews and strongly consider whether or not you want to do business with this dealership. My wife and I began looking at new cars. On the Kline website, they had an offer to test drive a new vehicle and receive a $75 gift card. At the dealership, we had a fine experience with the sales person. Test drove a couple new models and gave him the paperwork for the gift card. He said he would take care of it. He followed up frequently and had let him know we were still looking. I had mentioned we never received the gift card and went back and forth. Several weeks turned into months. At this point, i was really skeptical of wanting to proceed further if they couldn't figure out a simple gift card offer. The sales person was going to work with the manager and then was going to just send out a gift card directly from the dealership. I've never received it and the sales person refuses to return contact. Mind you, this is a very dumb reason to not do business with someone. However, if they can't figure out the simplest of tasks, why would I trust the with the difficult ones? I had suggested to a friend who was looking for a new car to consider the XC90. I told him my experience and suggested he visit another dealership. He chose to work with Kline and it has been nothing but a battle of back and forth. He too was denied an advertised offer because the dealership wasn't making profit on the vehicle. Not because he didn't qualify... but because the business manager made a poor business decision. I have filed a complaint with the MN Attorney General for false advertising and dishonest business practices and recommended to my friend do the same. It's a shame about the dealerships reputation when Volvo are such nice cars. I have been working with Volvo corporate to file a separate complaint with them.

Kev 1

Had our car brought to Kline because it wouldn’t start, or release the shifter out of park without manually releasing it. Called in on it, and was told they had it all apart and hadn’t found the cause, they were looking at everything. They notified my wife they had to get diagrams sent to them because they had checked everything and couldn’t figure out why it wouldn’t release the shifter interlock or crank. The dust shield that slides with the stick wasn’t replaced when they reassembled it. I said I can stick my fingers right down in there. The manager’s response was “Well, don’t stick your fingers in there!”, and laughed and laughed... His follow-up was his technician told him they never looked at the shifter and it’s interlocks. I’m pretty sure since they claimed to have taken it apart and couldn’t find an issue there, they actually took it apart. Two stars are because they did get the car to shift and start, minus three for contradicting themselves, and returning our car missing parts. What’s possibly missing that I can’t see concerns me. P.S., please don’t tell me you’re sorry and tell me I have to again call back to try to get resolve. I called, your manager laughed and laughed...

Casey Knutson Carbert

John Rogers was quick to respond and took the time to understand what I was looking for in a vehicle and, specifically, in a Volvo. I ended up with a car I love. Their service department is great and Bo Dunaiski was wonderful to work with, too. I am a very satisfied customer!

Joel Quie

The drive to Kline Volvo was worth it. I received the best customer service one could want. Jordan met me at the door and guided me through my entire lease process. His team took the time to clarify and respond to my questions and requests. They even stayed late in order to ancomdare my schedule. Top marks for Kline Volvo and the attention to detail and service.

Ann Henderson

My Volvo S60 recently needed repairs to the air conditioning. I had the pleasure of working with Bo Dunaski in the Service Shop. Bo was extremely professional and efficient but he also took the time to communicate with me during my appointment so I had a good understanding of the time commitment and what was happening. I will certainly be going back to Bo should I have other repair needs on my Volvo.

Ramona Anderson

It’s been 14 years since I last purchased my Volvo S60. We came in specifically to look for a NEW Volvo XC60 through the Costco Program. Peter Carlson went above & beyond to accommodate our needs explaining the Costco program. His excellent knowledge of the vehicles helped us make our decision making easy! Peter was also very thorough and patient in going over every last detail before we drove our vehicle home. Thank-you Peter!

Michelle Gilats

Bo Dunaski was very helpful at my recent service appointment, as always. I appreciated the prompt service and clear communication. I always have a pleasant experience at Kline Volvo.

Ray Midtvedt

I have had the opportunity to work with Mike Hendrickson on a couple occasions. During both, Mike was excellent. My first visit was related to a question about climate control. My air conditioning was not very cool. Mike was reviewing the controls when the air conditioning compressor started making a noise. He quickly grabbed a technician who analyzed the situation. Mike set me up with a loaner on the spot and repairs were completed just over a day later. The next experience was with a pulsing brake issue. Mike was able to get me in the same day I called. I arrived at 4:30, a technician took the vehicle, 45 minutes later the front rotors and pads were replaced. Mike is excellent, he is very friendly, detail oriented, concerned about the customer experience and ensuring any repairs are completed in a timely manner. Great job Mike. Thank you for your exceptional service.

John Hesford

You want it. Kline Volvo can get it. Thanks to the professional, personable, and accommodating staff, especially sales person, Peter Carlson. He is our own Volvo on call.

Monty Waggoner

We come down from Fargo for service on our XC90. These guys are the best. They take great care of the car, wash it and even vacuum it out if we don't have too much junk in there. The prices are good. If I ever need another car I'll shop there just for the experience. One last thing: While you're getting your car worked on, check out Guldens for lunch. They're great too.

Jordan N.

Just want to give a big shout out to Breanne ( Title Clerk ) for helping me retrieve some info that was needed to register a pre owned vehicle bought at a local car lot. She was extremely courteous, professional and I appreciated her hard work all the way. It's no wonder why they have solid reviews, they seem to have a great staff on hand !

Mark Anderson

I live on the opposite side of the Metro area. I keep returning because of the good prices, and great service from Bo Dunaski. Keep up the good work, and thanks!

Thomas Keeley

Peter Carlson was great to work with, very knowledgeable and accommodating to our schedule the whole experience was quick and painless!

Patti Smith

The folks at Kline Volvo were very patient and accommodating to all my questions. They respectfully worked with me to get me the vehicle I wanted within my budget. I looked at many vehicles and th Volvo was by far the best quality.

Rachel Starbuck

Mike Thiesen is the best !

Katelyn Vold

I had a fantastic experience at Kline Volvo! It was my first time purchasing a car, and Francisco Aplicano, along with the rest of the staff, helped to put my anxiety to rest through the overwhelming process. I felt my wants and needs were listened to. Francisco was very knowledgeable and help me select the best car for my wants and needs. I highly recommend this dealership if you want a low stress buying experience!

Chris Carroll

I brought a used vehicle through Karleen Byrnes at Kline Volvo and my experience was very good. Karleen was both personable and knowledgeable. She had answers for all my questions and assisted me in getting a great rate on a loan. I would definitely recommend purchasing a vehicle from Kline Volvo.

cliff defor

Great experience purchasing a certified used Volvo. My salesperson, Austin, really knows his stuff. He provided great extended warranty options and walked me through the whole process, including financing. I highly recommend this dealership.

Karla Carlson

My A/C was not working and my S60 Cross Country was over heating in rush hour traffic on one if the 90+ degree days. I called and Mike took my car in on my way home. I didn't know how I was going to get to get to work the next day, until Peter and Grant found me a loaner car. Thank you guys for keeping me cool on these hot days!

Shelly Hansen

Peter Carlson was great to work with. found a vehicle that would fit my need but yet within my budget. He was willing to go the extra mile to ensure that I got exactly what I wanted. Love the Volvo XC90... Now just need to take it on a long trip

David Wilson

10/7/2014 purchased a Subaru from Peter Carlson. Test drove it the day before buying with no issues, no check engine lights. Buy it and on the drive home the check engine light comes on. I was dumb at the time and needed a vehicle for work. I should of turned around and took it right back. Turns out to be a head gasket issue eventually leading to engine failure. Point of the story is be careful buying used vehicles from these folks, it's easy for mechanics to shut off check engine lights before anyone tests drives a car. Take the car back if the check engine light comes on, on the drive home.

Pascale Smith

On our first visit to Kline we were greeted by the General Manager, Mike Theisen, who took time out to show us a couple of vehicles. On our second visit we paired up with Fransisco Aplicano, who was attentive and always ready to answer any questions we had. There wasn't one staff member there who wasn't friendly and helpful and we felt well taken care of.

Gary Emfield

Great store Peter Carlson helped us with two new Volvo vehicles. He was attentive and helpful and very knowledgeable...see Peter Carlson for all your automotive needs

Bill Johnson

Mike Hendrickson was my service advisor and friendly and helpful, very informative. Helped keep it a great experience at Kline Volvo.

Adam Duckwall

Best car buying experience of my life thanks to my salesperson, Jordan Lundmark at Kline Volvo. He was extremely helpful, personable, and not even the slightest bit pushy. He truly believes in the products he sells and his enthusiasm comes through in a genuine way. My experience of working with Jordan and Kline Volvo was fun and unexpected. I couldn't possibly recommend Jordan more and will defiantly refer friends and family to work with him and Kline Volvo.

Amy L

I recently had a fantastic experience working with Nathan Tufvesson. After several very frustrating experiences at another dealership, Nate turned around my whole car buying experience. Nate had the vehicle I wanted ready and waiting when I arrived and had me out on a test drive within 5 minutes. The buying process went just as smoothly as he demonstrated deep knowledge of the vehicle and options and genuine interest in getting me in the right car for my needs. I would highly recommend working with Nate yo anyone in the market for a Volvo!

Justin Davis

The better of the two Volvo dealerships in the area. I usually just swing by for parts though.

Bruce Abbe

I worked with Peter Carlson and had a great experience from beginning to end. We declined a purchase several times as it just didn't work out for us monetarily. Peter listened and continued to work with us until we found the right car at …

Linda Reinhart

The folks at Kline Volvo of Maplewood are straight forward and truly strive to earn and keep your business! Peter Carlson is a seasoned salesperson who will help you find the perfect vehicle for you and your family. He will pull out all stops to meet your terms and will be creative to do so! I can highly recommend Kline Volvo for your next vehicle - you will not be disappointed!

Jace Foss

Wow. After being at different dealers before Kline, it is easy to say that Kline went above and beyond anything I ever expected. I am now "Volvo for life". Karleen was fabulous. Patient, informative, courteous, fun, and overall a GENUINE person!! Thank you Kline!!

robert kencaide

Kline Volvo is by far one of the best dealerships in the Midwest. Jordan, was my salesman and he did and outstanding job getting me into the vehicle of my choice. I strongly recommend this dealership. Cedric Devon

Jacob Miller

Bo Dunaski was my service guru for my Last visit to Kline Volvo. Instead of fulfilling the package and doing some unnecessary work that would cost an extra $700, he custom fit the work order. When something else needed fixing that they came across (as often happens with older cars) he made sure to check in on me first. I will be selecting Bo Dunaski for future service occasions with my vehicle as I will definitely be returning to Kline Volvo.

Chris E

John R was wonderful to work with! Informative, not pushy and was asking me what I was looking for not “telling” me what I wanted.

David Fiocco

Service was right on time, comfortable waiting area, high quality work, and completed with a great car wash. Great team; made it fun to get the car serviced...

Julee Varela

John Rogers made the car buying experience excellent! He was very knowledgable about the S90 pointing out features we had not been shown at other dealerships. The entire process from test driving to negotiating to financing was not stressful like our previous car purchases have been. Additionally the actual facility was excellent and geared toward customer satisfaction. My only "complaint" is that we bought the car and drove it home to Kansas so won't be able to have Kline service it!

Joshua Wilichowski

I took my new used car to Kline because I believed the dealer knew best how to fix it. First repair was great, with great communication and fast service. However, my satisfaction dulled in my recent dealings. Since August, I have had our car in for 3 different repairs. Unfortunately, TWO of the three repairs required more than one visit to fix. My service adviser Jim was attentive at the start, but within 2 or 3 visits, was hard to reach. On one occasion he promised a callback by 1pm for an estimate. When I called at 3pm, the receptionist said he had left for the weekend. The service manager ended up calling me an hour later with the diagnosis and estimate, without an apology. I don't know if its because my car is older, or if its because I didn't purchase it at Kline, but I really don't feel as if I am a "respected" customer. Regardless, I will NEVER be taking my business to them again.

Jason Heaton

Normally courteous service but every time I bring my XC90 in for service, I ask if it will be washed and every time I pick it up, it isn't and has to be washed at that time. I don't usually mind waiting a short time, but why not wash it right after the service to save customers time? Today, when I saw my car brought around unwashed, I complained and the runner said "it'll be a while" and showed little effort to make haste and was all too happy to hand my keys back when I declined the wash so I wouldn't have to sit there. His attitude and this annoying car wash policy need to change. I come to Kline for a higher level of service than I can get at my corner garage, but now I'm reconsidering.

S L

The people who work at Kline are honest and kind and they put their customers first. Their service department is unlike any other! They don’t try to cheat you out of money and they take care of you. We have worked with both Scott and Mike in the service department and because of their actions, we will keep coming back to Kline! You will not regret doing business here!

Nathan Rosha

Great experience at Kline Volvo. Listened to all my questions and tried to accommodate all my requests about my car. Scott Muellner was very easy to work with.

Melissa Murphy

My husband purchased my CPO'd Volvo XC90 Inscription at a dealership in Virginia and a little over a week later, we came to Kline for our 50K service. The vehicle had been pulling strongly to the left, so much so that I could barely drive it. When I brought it to Kline, they noted that the tires were below the required tread for a CPO vehicle and thought this was most likely causing the pulling. Our service advisor, Bo, was extremely helpful in contacting the general manager at the dealership we purchased from and with the help of the general manger of Kline (Mike) the cost of the tires was completely honored by the Virginia dealership under our CPO agreement. We were so grateful for the integrity of the Kline dealership for pointing this out, as well as their willingness to go above and beyond (I'm nearly positive Bo stayed over an hour late to resolve this) and work so well with another dealership to honor the CPO requirements. Without Kline, we would have been out over $1,600 for tires we had been told were in CPO fine condition at the time of purchase. We would definitely recommend Kline and they have our absolute trust and respect for working through this and making sure we got the vehicle we deserved and paid for. Thanks, guys!

Whitewolfrules1

Very helpful and so kind! 1,000 thumbs up!!!

Cyndie Dietz

Jen Brown at Kline Volvo gave me amazing customer service! She took the time to answer all my questions when buying my first used Volvo! I never felt "hard pressure" sales. I appreciated all she and Kline did for me to make my process smooth, easy and efficient! Thank you Jen Brown and Kline!

A EX

I emailed Kline Volvo about a vehicle I was interested in. In my email I linked another vehicle that had a lower price but was the same trim with 7000 more miles in Chicago. I told them I would be more inclined to consider theirs but the price difference between the two ($3000 to be exact) had me hesitating. I asked what they could do for me to help me reach a decision. I also mentioned I lived in the Milwaukee area and was open to travel to purchase this particular model. A John Rogers replied to me asking me to provide them with a credit card so he could bring my offer forward. Immediately, bells went off in my head. I have never heard of such a thing before so I called John to ask him why he needed it. He replied stating it would do him no good to try and price match their vehicle to the one I found in Chicago and bring it up to his manager without some 'weight' behind it. I consider myself a nice and respectful individual and I don't like to get confrontational so I didn't mention that I never said anything about price matching, nor did I mention that I would not have wasted my time to contact them if I wasn't serious. Furthermore, if I was a walk-in customer, you would not simply ask me for my credit card. John's tone then changed to something I perceived was discourteous and without care. He asked me why I was even bothering to call them and that if he were me he would just purchase the vehicle I found in Chicago. I was a bit stumped and in my mind I thought 'Really?'. I mentioned theirs had less mileage and he said, "what, 5000 miles?". I corrected him and said 7000. He brushed it off and continued to speak but at this point I was so beyond his logic that I was barely able to pay attention to him. In the end, I simply told him I was no longer interested and hung up. Kline Volvo, I am disappointed at the level of service I received from your dealership. I was expecting a lot more professionalism considering your high rating. This was not my first time purchasing a vehicle and I know full well how the process works (as two of my dear friends are car salesman). I do not understand how I could not simply have been accommodated my simple request. I hope you will provide a better experience for your future potential customers.

Erik

Would should have been a simple defective tire replacement turned into multiple visits and blame from service staff for not parking the car in a heated garage at night. They have no interest in listening to you or working to come to a compromise. For the amount of money you spend at the place they treat pretty pathetically. Side note, I'm pretty sure they intentionally understated the mileage on the title when I bought the car as well. I'm sure it was to try and lower the number of miles remaining on the standard Minnesota used car warranty of 2,500 mile you get upon buying a vehicle. So for people who have recently purchased a used vehicle from Kline I would double check your paperwork. My vehicle is still under factory warranty so I'm ok but others might not.

Eduard Gorbunov

Kline Volvo is a great dealership. Even after two years since I purchased my S60 they still greet me by my first name which makes me feel I'm a special customer for them. The staff is always friendly and courteous. Last Saturday in the …

Jason Stahl

Jen Brown sold my wife and I a Volvo XC90 after a couple times of going into the dealership. She was a very courteous and helpful saleswoman and we never felt pushed. In the end, she and the team there truly negotiated with us on a number of issues and my wife and I came away very happy with the purchase.

Sandra Sylvain

Very poor experience with Customer service and the general manager himself. I have experienced a safety issue with my car following the service maintenance. Despite my calls, the staff and the GM himself has not called me back to fix it. Zero professionalism and accountability.

A Customer

New car with leaking brake pipes!!! They don't give ???? about customer safety. DE Kline and go somewhere else if u value ur family's safety. I was told it was a "one off" by Kline. Yes Kline is definitely a "one off". I drove away my new car away from Kline. I arrived home after 1 hr 45 minute drive. My son noticed a brake warning light on the dash. I drove back to Kline the following day thinking it must an electrical fault. No! Its was a leaking brake pipe.This must have got past Kline's quality control. Working brakes costs you more on a new car. Kline Volvo sell safe cars?! The new car buying experience was also a "one off". I was told "we will chase you through the courts for the money". This was before I had even signed for the car!! Did the sales guy really say that?! I was amazed by his attitude. Did I come to "Kline Bail Bonds" or "Kline Volvo"? no idea why I continued with the Kline buying experience! The sales person said that it would cost $400 to put on winter ties on my new Volvo. What? I had bought winter tires from TireRack. I thought Kline might even put the tires on for free. I said I was not prepared to pay $400 for Kline to put my new TireRack tires on my new car. Another sales guy told me that the workshop was not happy that I refused to pay $400 dollar for a tire swap. Was this the reason my brake pipes leaked?! 3 weeks later my new Kline Volvo went back to Kline to have the brakes checked again. I returned home and noticed scratches down the front side of my new car. I contacted Kline and left messages. No one from Kline returned my calls. They don't care about customer retention. I contacted Kline service department as Kline had lost my locking wheel nuts when they repaired the brakes. I was at Discount Tires trying to swap my winter for summer tires. Kline service said they did not have my locking wheel nuts. Kline also said that they would have to order the locking wheel nuts from Sweden due to size of the car wheels. My winter tires were melting in 90 degrees heat. 2 weeks later I drove to Kline Volvo and asked the Kline service to check if they had my locking wheel nuts in their service bay. 10 minutes later the service guy returned with my locking wheel nuts. So now I could get Discount Tires to swap my winter tires for the summer tires. Ok. So if you want to spend over 50K and treated like a criminal or worse then Kline Volvo offers this "one off" service. DE Kline this and go somewhere were you can buy a new car which has working brakes and they want your business. I value my family's safety. Kline don't!!!

Alison Butskiy

Peter Carlson was extremely helpful at Kline Volvo of Maplewood. He listened to our family's needs and what we were looking for in our new Volvo, and found a car that accommodated those needs. He was respectful, responded in an extremely timely manner, and managed to get us the car we were looking for a whole month early. Would highly recommend working with Peter!

Sharon Spratt

FEBRUARY 22, 2019 I WENT SHOPPING AT VOLVO OF MAPPLEWOOD FOR A NEW OR USED CAR. I WAS GREETED BY PETER CARLSON WHO MADE ME FEEL COMFORTABLE ASKING MANY QUESTIONS. IT MADE FOR A PLEASANT EXPERIENCE AND HAPPY TO SAY THAT I AM A NEW OWNER OF A XC40 VOLVO. SHOULD I HAVE QUESTIONS OR CONCERNS, I HAVE NO DOUBT THAT I WILL TREATED WITH THE SAME RESPECT AND CONSIDERATION THAT I WAS INITIALLY GREETED WITH. SINCERELY, SHARON

Scott Benson

I liked using the self-service portal to make my appointment and option to select a service advisor. I enjoyed the clean waiting area that includes complimentary refreshments and wifi that allows me to work while I wait for my car repair. I appreciated service advisor Scott Muellner's concern with making me satisfied this and each time I visit Kline Volvo for my C30's repairs. I had to make multiple visits to complete this repair and Scott helped minimize inconvenience to me by providing a loaner car while we waited for new parts. Scott's attention to details keeps me returning for my Volvo service needs.

Karee Malterud

Bo Dunaski was very helpful and handled all of my concerns that I had about my car at my service appointment.

Heidi Fletcher

Always a pleasure to have service at Kline Volvo. Mike Hendrickson is a great service advisor. Always easy to get an appointment that meets my needs. Time and cost estimates are always accurate. Pleasant waiting room with beverages and snacks.

Barbara Barth

One of the best car buying experiences ever. I made an appointment to see the XC60 I found on their website. Our salesman, Nate Turvesson was great. He had the vehicle warmed up and ready to test drive when we arrived (it was bitter cold and icy that afternoon). It was a great experience...they didn’t even flinch at our 18 year old trade in. The buying process was organized and easy. Everyone we met was gracious and friendly. I love my new Volvo and am looking forward to dealing with the Kline Volvo group in the future.

Lars Näslund

Started working on my car exactly on time and explained to me what this regular service contained. It took less than an hour and I could wait and work in their showroom.

Mike Yao

We have many Volvo cars and all maintained by Kline. We are happy about the service result. Few highlights, free exterior car wash, loaner car, comfortable waiting area. If you are Costco member, there’s 15% discount. You need get coupon from Costco web site first.

Andre Hinds

I worked with Peter Carlson and several other members of Kline Volvo during the purchase of my vehicle and I could not have been more satisfied with the customer service and attention to detail throughout the process. As a young first time car buyer, it's hard to find dealerships and salespeople who will take you seriously as many think you're just out for a joy-ride, but my experience at Kline Volvo could not have been more different. I was treated with respect and class throughout the process. I will gladly be a Kline Volvo/Kline Nissan customer for life regardless of where I happen to be in the country. If you are looking to buy a new car, used car or lease a vehicle I can tell you that you have found the right place working with Kline Volvo!

Lawrence Mollo

Looked at Kline based on recommendation of a previous customer. John Rogers was my contact, initially via email/phone and then in person. Gave me a great value on my trade in and drove off with a new V60 same day. Very helpful with scheduling follow up for some add ons (mudflaps, bumper guard, etc) as well as providing an in car review of controls and settings.

Christopher Italiano

I purchased a used S60 from Kline Volvo. It is my first Volvo, and my first time working with Kline. My experience was fantastic! I worked with Nathan Tufvesson - he was professional, courteous, friendly. I am happy with the car, and recommend Kline Volvo. Ask for Nate!

Jessica Rose

Kline Volvo: DISHONEST, UNSCRUPULOUS, UNETHICAL. I intended to lease a 2018 Volvo S60. I was working with salesperson Melissa Rich. We picked out the car, did the paperwork, I made a $3000.00 payment for tax and licensing. HOWEVER, it turns out that car was sold. They could not find another with the same specs. They REFUSE to refund my down payment saying it's their policy that it's only transferable to another lease. Can't get in touch with Mike the General Manager. It's been over a month, I have since leased from another dealership. BUYER BEWARE!!!!

Kramer648 .

Mike in Service went above and beyond what i expected for just a tire rotation!

Roland

Normally I would give you 5 stars but I still feel that there is a problem as I seem to feel and hear every minor defect in the road. There are very few roads which are smooth enough for a pleasant ride. This only started last week. I suspect a bad shock absorber. Roland

Jeff Johnson

This is my second time coming back to Kline. Their personal attention to my needs combined with the level of professionalism I expect made my buying experience a pleasant one. They are approachable and real. There is no pretense with a brand that delivers on quality. Thanks Kline!

Peggy Sloss

Austin was great! I am recommending him to all my friends. Love my new car!

John Brady

Austin DeFor was very easy to work with and was very accommodating. I came from Chicago to purchase the car because Austin had the model and color I was looking for. He made sure the purchasing process was straightforward. I will absolutely be purchasing future cars from Kline

Matt Khoury

Inquired online and got paired up with Nathan, who I highly recommend. He listened to our needs as we described what we needed in a family car, worked hard on our behalf, and got us an incredible deal. And let's be honest, isn't "a deal" what everyone wants? I will definitely be back to work with him in the future. I found him to be trustworthy and not just a "sell it and forget about them" type of person. He made sure we understood all the car could offer (tons of tech) and called us to follow up a day after to make sure the car was what we expected and then again a couple days later. That's service! Call and ask for Nathan.

Mickey B

Have always received personal and attentive service from Kline Volvo. Latest visit was an example of the same. Bo Dunaski gave me an accurate time to complete the service, took time with me to explain all that was done, and asked if I had any other questions. They actually got the car back to me early, yet I didn't feel rushed in any way. Recommended.

Kevin Palmer

I drive an older 2008 Volvo and bring my vehicle to the dealership for any routine maintenance. They always treat me with respect and take great care of my needs. Thank you team

Bruce Smith

Very professional, no nonsense experience. Will buy our next car there.

Nathan Halstead

Peter Carlson was extremely helpful in guiding us to the correct car choices for our family - we love our new Volvo XC90 and XC40! Thank you Peter!

Dave

I brought my ageing XC90 in for some diagnostic work which they performed in a timely manner while they made me feel quite at home. Service is all about serving the customer and that is where Kline Volvo excels. While I am not going to have the repairs done at this time, I now know exactly what the problems are, what it will cost, and how to maximize the remaining life before the repairs have to be done. Couldn’t ask for more – Thanks for Outstanding Service!

Tim Etter

They were able to get me in when it was convenient for me. Repair was done quickly, vehicle is good as new.

Randy Van Rooyen

My recent service visit at Kline Volvo was excellent. Bo Dunaski took care of everything. He went out of the way to get answers to my questions and got me out earlier than expected. I recommend Kline Volvo for servicing your Volvo.

Sotta Sem

Bo was my service advisor on my last visit and I couldn't have been more satisfied. He kept me up to date on the repairs and cost throughout the process. Thank you Bo !!

Greg Anderson

I had two months left on my Mercedes lease and I had my eye on the Volvo XC90. I contacted both Borton Volvo and Kline. Borton told me to come back to them when I turned in my Mercedes. John Rogers at Kline called with a great deal on an XC90. The vehicle is outstanding and we could not be happier. John was motivated to get my business and the entire staff was great to work with. Thank you John. Thank you Kline.

Scott Johnson

We had a wonderful experience purchasing our first Volvo! John Rogers and Austin DeFor were so helpful and accommodating when our family came into the dealership. I would recommend this dealership!

Cheryl Krusen

Scott Muellner is excellent. He was time efficient; kept his word about the parts we ordered and made our experience as he has in the past, the best we have at the Dealership. We appreciate him. Cristobal and Cheryl Krusen

Burt Rovner

The purchase of my wife's 2016 V60 was great but it was a certified car and the rotors needed to be replaced and recently one of the tires went flat because they put a plug (See Photo) in the tire rather than patching or replacing the tire. The used car manager passed it off to the service manager and he stated we have been plugging tires for 20 years and never had an issue, B.S.! No worries all fixed with a new $170 tire and a bit of unneeded stress , I called the General Manager Mike and I guess I wasn't important enough to get a call back. Hoping we don't find any other issues! I also sent two of my buddies in to purchase cars, on a 2017 XC90 supposedly certified but less than a month later and had to put almost $700 in rear brakes! My other buddy's tires wouldn't balance and as far as I know his issue was never resolved by Kline (See Erik's review). You guys need better quality control on your certified cars!! Maybe you should just sell new ones! ****I did reach out to your GM multiple times with no response, I will no longer do business with you since you are way to busy to take care of your customers - You have lost three due to this. ******Your response is pathetic

Soledad Valdes Liquori

I took my car for a regular check-up and everything ran smoothly. I could sit down at their lovely cafe and work without interruptions while my car was being serviced and when it was ready, Mike (who did a fabulous job) explained to me that all the issues my car had were fixed and covered by the warranty. I truly appreciate their excellent customer service!

HatArmor H

Worked with Ryan, he was a straight shooter and quick to help with questions. I appreciate the ease of dealing with Kline Volvo, and how they appreciate all customers! Great job, Ryan. I hope to work together with you in the future.

Noel Opoti

Thanks a lot Jody! I had gone in to get my fuel pump replaced after a recall notice. Techs at Kline had started taking my old pump off and realized that the last pump had been used over the weekend. Jodi gave me a 2015 S60 T5 AWD to use as …

Tim Hoare

Peter Carlson at Kline did an awesome job working with me on our used car purchase. We had been searching for quite some time and he was incredibly patient as we compared and test drove (several times) the vehicle. He even dropped it off at my office when it was ready to be picked up so I would not could make a business dinner that evening. Thank you Peter!

Kenneth Bjork

Your service writing team is the best! I trust them completely.

B Westphal

Peter Carlson of Kline Volvo far exceeded our expectations. End to end Peter made the process quick, easy and painless. They were very fair on our trade and went above and beyond to get us into the right vehicle at the right price. Upon arrival, we'd planned to lease a specific XC60, however, after some conversation they were able to provide another option that better suited our needs. We highly recommend Peter and the Kline Volvo Team and look forward to working with them in the future!

Tory Ketter

I live in Austin, Texas and was referred to Kline Volvo, specifically, to salesman, Nathan Tufvesson. He worked hard to locate a new XC90 with my preferred exterior/interior color combination. He is a great communicator, kind, patient and he saw the delivery from start to finish. Kline shipped my new Volvo to Austin - and I traded/shipping my existing car right to them. In the end, the deal was solid, I feel confident in my purchase and I'll look to Nathan / Kline again in the future. Oh - and I am in LOVE with my new XC90! Thanks, Nathan -- much appreciate your time and care!

Mark Bechtel

Bo Dunaski was my service advisor on my last visit and I couldn't have been more satisfied. He kept me up to date on the repairs and cost throughout the process. He was also able to have 2 issues addressed that I remembered at the last minute (this is my wife's vehicle). Also, this was my first time at the dealership since they completed the renovations and it is simply the most comfortable service center and waiting area I have ever been in. Great Job Kline Volvo!!!

Kristen Hummel

Peter at Kline Volvo was a pleasure to work with. No hard sell and stayed late to answer all of our questions. Thanks so much Volvo and Peter!

Ben Reinhardt

Bo Dunaski did a great job with the service of my car. They always get me in at a time that is convenient for me, and address everything in a timely fashion. The service side of owning/buying a car is important to me, and Kline does a great job in that area!

Vance McVey

Worked with Robert Dunaski at Kline. He provided excellent service. He was positive, flexible and kept me informed of progress of the service. Had the 70 thousand service, new tires, alienment, new front brakes. We're done with in the time frame given to me at the start of the service of 2.5 hours. Comfortable waiting area. Imaculetely clean and modern. Plenty of treats, water, pop, and coffee. Excellent wifi connection. Positive environment and staff. I do recamend Robert to work with. The service was done right the first time and the car was washed when returned. Very positive experience.

Bharat S

My new car buying experience at Kline Volvo was very positive, led by the sales manager Grant and my sales person Peter, providing me with amazing service. I was kept informed about the delivery date of my car to set expectations and delivered on their promise. I would definitely recommend Kline Volvo for your car purchase.

carol vopatek

Johnny Rogers was very helpful and patient with us during the buying process. We felt he went out of his way to bring the transaction to a mutual resolution. My only objection to Johnny Rogers & Kline is in using my first name. I rarely answer or acknowledge the four letter word - much prefer Carol or Caroline. We would definitely give Johnny the highest rating and refer anyone to seek him and Volvo out.

OhmmZ

Mike Hendrickson did a great job getting me in and out when I needed service.

Liane Britton

Nicest dealership I've been to

K Buch

The whole dealership provided excellent service through the whole purchasing process. Peter Carlson was an excellent sales associate and provided outstanding service before, during and after our purchase.

Marsh Jones

Good work. By the book. Dealer service, but no bargain.

Daniel Barrett

Excellent. Test drive. Finance. Leave. Thank you . Thank you . Thank you.

Mike McNulty

Scott really does a great job taking care of me and my care, even if I forget the correct day for my appointment. He always finds a way to get me in.

Bill Hilmer

For my first new car purchase, I can say that this dealership has stepped up to my expectations. After a small mix up with my order, there was no hesitation to offer options to make me happy. Bo, my service advisor, has been there for me …

Michael and Kaye Wohlwend

Jordan Lundmark was a fantastic salesperson to work with. He took the time to make sure I understood the entire process of buying a car from start to finish, even spending about 4 hours going over all of the "bells and whistles on the car with me after purchase. Jordan answered all of my questions, and if he didn't know the answer, he found out. He was always available and easy to get ahold of. He was honest, forthright, and pleasant. If he is still working at Kline Volvo when I need to upgrade the XC 40 I just bought, Jordan will be the person I request to help me again!

Kevin McMahon

Working with Kline Volvo and especially Nick McGoven was a refreshing experience. Nick made me a great deal on a very desirable XC60 T6 which nobody in five states could beat. Most importantly, Nick went out of his way to respond quickly to all of my questions and concerns. I live in Michigan so this deal wasn't going to be easy but Nick gave me the confidence I needed to consider this offer seriously against another vehicle make I was looking at locally. Ultimately just before a deal was made, my wife was offered a company car at the last minute. Despite not going through the buying process with Kline, I am confident to say if your in the market for a Volvo don't hesitate to work with Kline and Nick. Even if your out of state, Nick will make the deal feel like he is at your local dealer. If you don't believe my word on my experience, read all the Google reviews about Kline. I did and it pretty much backs up my experience.

Cayla M

Mr Rogers was great. I would by a volvo again just to have the same experience with him again. He's a good one!

Lizzy Karsten

Peter Carlson was the best sales person I could have asked for - I never felt rushed, he explained all my options with unbiased pros and cons to each, and helped me through each step of the process. He was even available via text to answer the questions I forgot to ask at the dealership. Thanks Peter!

Armando Allison

Excellent service! Better service than other volvo dealership in town. They have more models to test drive! Salesman jordan follows up all your inquiries. I was even out of town for business and he even mailed me extended temporary tag while I was gone!

Aaron Anderson

I had a great experience at Kline Volvo. The staff and sales team were great! Peter Carlson was very knowledgeable; took the time to answer all my questions; and I could tell he was most concerned with me feeling good about my car buying experience/decision. Thank you Peter and Kline Volvo!

Ahmed M

I had a wonderful experience with Kline volvo. I worked with Peter Carlson who helped me get an excellent deal on a new XC60. I drove 6 hours from Bismarck to pick it up. He went beyond what is expected and gifted my 4 year old son a remote control model of volvo xc90 from the dealership. Everyone in the dealership eas nice and please to work with. Highly recommend.

Gretchen Carlson

The was, hands down the best car buying/leasing experience ever! Peter Carlson at Kline Volvo is the best - he listened to our needs and explained everything to us so that we could understand, plain and clear. No hidden agendas and he was very friendly, caring, and professional! It was an awesome experience. He calmed our nerves, too! We will definitely be going back, and we are referring all our family and friends to Peter and Kline Volvo. Simply the BEST there is!

James Skeie

As a business owner, I make it my top priority to pay someone for their services in a prompt manner. I am extremely disappointed in the business I have done with Kline Volvo of Maplewood. I have attempted on multiple occasions to get paid for my business dealings with them, and unfortunately gotten nowhere. I have left numerous messages for Sales Manager- Mike Tyson, but he has not returned one of them. I have been completely taken advantage of, and choose to no longer do business with them.

Richard Johnson

Great service/good people

M. JoAnn Ward

Sales staff (Melissa Rich) listened well to our interests and needs. She answered our questions, and sought other resources when needed. Melissa was thoughtful and professional.

Nathan Thill

Scott and Bo were very thorough in the repair of my vehicle. I highly recommend Kline Volvo. They always provide excellent service.

Kimberly Daniels

Austin was a pleasure to work with, answering all my questions, and making sure my family and I were comfortable while making our purchase. The overall experience was great!

Suzanne Schriefer

Peter Carlson promptly responded to my inquiry when I was researching a new vehicle and provided outstanding service from the test drive through the purchase of my new Volvo. He personally explained and demonstrated all of the features in my new V60. I had a wonderful experience working with Peter and highly recommend Kline Volvo.

Ann Kirby

I always elect to work with Scott Muellner as my service rep because I have a great customer experience. He's thorough and straightforward. He has a great sense of humor and is sympathetic when I have to spend more than I thought. He keeps me informed about what's needed and my car is always ready when he says it will be. I'm sure there are lots of fine people working behind him, but I keep coming back to Kline Volvo because of the great experience I have working with Scott.

Donna Wickstrom

Wonderful job washing my car today! Courteous service at the front desk. I always feel at home when in the dealership.

annamarie saarinen

The entire team went out of their way to make sure we got the best possible warranty and "extras" on our new car. The followup perks are awesome!

SARA MARTINSON

I recently leased a car from Kline, and the experience was excellent. When I went in for a test drive, they had the model I wanted, but not the year. Within four days of making my decision, my new car was procured from another state and I was driving my new S60 Cross Country. The lease was significantly less than other comparable cars, I received a loyalty incentive for my Saab, and the follow up from Johnny Rogers and Kline has been fantastic. I love that my car doesn’t look like anything else on the road, and I can’t wait to get in it every morning!

David Knoblauch

The staff at Kline Volvo is always well prepared for my service visits and the work is always performed with quality in a timely fashion.

Glenn Hooker

Many thanks to Scott Muellner and the service team at Kline Volvo. The service actions were explained in detail, and delivered in the amount of time quoted. Our 2004 XC70 continues to run and drive perfectly!

Nicole Roufs

Easiest car buying experience I have had in a long time, if not ever! Being a woman buying a car on your own can be intimidating but Jordan made it easy and I left feeling great. I LOVE my S60 and have said a few times I think I might be a Volvo owner for life now, this is by far my favorite car. Thanks guys!

Karissa Huynh

John Rogers was a pleasure to work with. The buying process went very smoothly and he kept me informed all along the way until the keys were in my hand. Everyone at Kline Volvo is extremely kind and welcoming. One of the best car buying experiences I have ever experienced. Thank you!

Liz Johansen

Peter was wonderful to work with. Very helpful, informative, and patient (we had our baby with us and had to take breaks for feeding/changing etc.). The atmosphere is professional and friendly. We walked in without an appointment on a Monday afternoon and got Peter's full attention the rest of the day. We ended up leasing a XC60 and are very happy with the car and the service we received.

Zaynanater Beast

Like the car pick up service and the updates on the status of the vehicle and any other issues they found. Courteous and well informed and promptly delivered after the service was complete. Love my Volvo and my wife loves it more. Scott Muellner was great.

Seymour MNFamily

4 stars for the car and 1 Star for Kline Volvo. False advertising and refused to honor a public promotion with a new car purchase. Would recommend the Volvo brand but I cannot see doing business with Kline Volvo again. We are hoping the experience with the service area is better than the sales area. Will be sure to report back.

Jen Miggler

I had a fabulous experience at Kline Volvo. Jen Brown worked with me to find the car I wanted. She made the whole process simple and exciting! Highly recommended.

Kate Luthner

Buyer beware; my garage kept 5 year old (just off warranty) Volvo has an interior chrome issue they won’t accept responsibility for at dealer or corporate level. If a car manufacturer can’t make the simple cosmetic parts well how can we trust the safety?

elwin loomis

Regarding the Service department, They are fantastic. They get the job done efficiently and in a non stressful way. Scott Muellner got me in quickly, diagnosed the problem and fixed it, the dealer itself is a relaxed environment. No need to get stressed about getting your Volvo serviced if you take it to Kline.

c jones

Straight forward bottom line pricing and service to match.

Parker Brook

Bad new car buying experience - terrible new car buying experience for a luxury vehicle. Go elsewhere. I wasn’t going to write a review because I want nothing else to do with this place BUT they selectively choose who to give customer satisfaction surveys to. According to friends in the business, that is unethical - all of my friends were required to be rated on every transaction. Somehow I wasn’t “chosen” and want to give everyone a heads up. The short of the long: we agreed to terms for the purchase of a new car, went to go close and pick up the vehicle, the car wasn’t there, my pregnant wife and I were pressured into signing paperwork and trading our car in, waited over two weeks to take possession of our new car. I have never been less happy buying something new in my life, not to mention the used car lot sales tactics at this “luxury” dealership. I am genuinely appalled by the low touch and short sighted customer care at this dealership - you deserve better, so go elsewhere and save yourself the hassle. It’s a great car but we will never do business with any Kline affiliated dealership. I tried to contact the ownership group but conveniently their “contact us” page was “under repair”.

Rob Starbuck

Very Great service. I've been going there for 13 years now. Service gets better with each visit.

Linda Klein

I absolutely had the most positive experience I've had in buying a car! Melissa set up my appointment and Karleen was an exceptionally pleasant and fantastic salesperson! She was responsive to my questions and concerns, did not push and was totally supportive of my interests. She made the experience really fun! I am so thrilled with my S90 and how the entire staff made me feel as a valued customer. I will be back for service by taking advantage of their excellent service plan. Rich was also helpful and very complimentary to me. He made sure to notice that the car was missing floor and trunk mats and will arrange to have them mailed to me, as I live 250 miles away.

Bob Greenly

I recently had my 20,000 mile service appointment on my 2018 XC80. Bo Dunaski my service advisor did an excellent job. Timely, courteous, and efficient. I was in and out in less than 2 hours. I highly recommend this dealership.

Gary West

Great people to buy from. Very happy with my purchase.

Alexander Leick

Very happy with my service here. Scott Muellner was very helpful in assisting me choose services for my vehicle.

Carlton Mitchell

I worked with David Burns and Paul Sebastian on a recent issue with my newly bought, certified/pre owned Volvo. Both Paul and David were very conscientious in caring for me and my new vehicle and following through on initial promises made. I've had a very good buying and service experience thus far with Kline Volvo and look forward to an excellent, long term relationship with them.

William Zukowski

I have been dealing with Kline for many years and many cars. Always enjoy the smiles and service I receive. They are 5 stars!

Jen Kelly

Mike Hendrickson at Kline Volvo in Maplewood is terrific to work with. I love getting my XC60 serviced there. I always know exactly what's going to be done, how much it will cost and how long it will take. And there are so many options -- I can wait, get a ride somewhere or drop it off. Super convenient.

David Gradwohl

My wife and I purchased a pre-owned 2016 Volvo station wagon from Kline's Volvo Cars of Maplewood, MN. We traveled to MN from Ames Iowa, to purchase the car because there were no new or pre-owned Volvo wagons available in central Iowa. Kline rep John Rogers greeted us, showed us 4 available pre-owned Volvo wagons, and was most helpful in helping us close the deal on the unit that we purchased.

Amy Mogren

Had a great experience at Kline Volvo. Josh Hines (a/k/a the Accessory Man) did a fabulous job at answering all of our questions. He wears many hats well at Kline! And Nathan Tufvesson was a great salesperson — he definitely made this experience enjoyable! I would highly recommend this great team.

Jeff Svedahl

I had a great experience with Charlie Mankowski and Kline Volvo in general and highly recommend them to everyone. Kline is much farther away from my home than the other Twin Cities Volvo dealer, but it became clear very early on in the …

Joseph Meierhoff

The Volvo line was new to me. I wanted a used XC70 and had a specific price point. John had to first school me on the history of the car in regards to changed in different model years and what that meant to me and the value of the car. John kept me informed of the different cars coming in but nothing was matching my needs. After some time I realized that what I wanted for the price wasn't going to happen. John then offered me a off brand very similar car that met all my needs. I had a specific size cargo to carry so John "made" me take it home to double check which was great. Well some fun negotiating and a great interest rates we had a deal. It was a pleasure dealing with all the folks at Kline especially John and Leo. The seasoned salesman and the up and comer. In fact, John and Leo did such a good job if I was the sales manager I'd give them Sunday off. Thanks Joe

John Padjen

Recently leased an XC90 from Kline Volvo. Our leasing consultant, Nathan, was terrific to work with and found us the perfect vehicle. I would highly recommend your next vehicle purchase be with the friendly folks at Kline Volvo.

Mike Westbrock

Excellent service from Bo Dunaski and the friendly staff at Kline Volvo!

Barbara Hipp

I bought a Volvo XC70 sight unseen from Peter Carlson at Kline Volvo. From our first conversations online he made it easy and painless. I flew into Minneapolis to buy the car and drive it home. Peter picked me up at the airport at 8:30 AM, drove me to the dealership, spent the entire morning making sure I loved the car, taking it on a test drive, explaining all options. He made sure I would be comfortable driving the car off the lot and 7 hours back home. I was on the road before noon. Melissa Daugherty worked with me on the purchase. She contacted me by phone before I arrived and had everything ready when I walked into her office. Easy and pleasant!

Pamela Sorensen

Scott Muellner and Kline Volvo are always very accommodating. I recently got new tires, and planned to wait at the dealership. Scott offered me a loaner car when an equipment problem arose, so I didn't have to hang around. Tires were done and car was washed within a couple hours. Thank you!

Carrie Lundell

Austin Defor, sales consultant, and Mike Theisen, general manager, provided the best car-buying experience I've had. The finance person was out sick that day, but Austin was able to take care of everything, anyway. I appreciate how he "shopped" around for the lowest APR for me. Everything from negotiating the price/package to financing the purchase was smooth. They let me set the pace. And there were no surprises at any point during the transaction. Austin shared helpful tidbits, like how keeping the A/C button on (even when it's cold out and the cabin temp is set for 74 degrees) helps to keep moisture out of the air and reduce fogging of the windows in the cabin. I appreciate knowing that! He also gave me a heads up that the State may not send me plates before the 21-day temp license paper in the rear window expires, since the State has been backed up ever since the State/DMV made a software change. So I made a note in my calendar to plan to call Kline and ask Kline to mail another temp license, or stop in to get another temp license paper, if I haven't received plates in 3 weeks. I appreciate that heads up, too. A day before I purchased this newer vehicle, I brought my old Volvo in for repairs. I also appreciate how Mike Hendrickson, at the service desk, answered my questions and was a sounding board as I weighed my options (to keep putting money into a 2006 S60 or buy a 2015 S60). I had been taking my previous, older car to Kline for some time. While no place is perfect, they do make things right when there's a hiccup. To describe how they operate in a single word, I'd say: integrity.

Paul Koury

Johnny Rogers has to be one of the most knowledgeable Car sales people that I've dealt with. Between John and Grant they found the XC90 equipped just the way I wanted; when it arrived it exceeded my expectations. Kline Volvo, you have assembled a great team thank you for a great car buying experience!

GARY EMFIELD

Scott Mueller was very helpful and the whole experience was flawless. This has been my experience from the first service..as well as the purchase of two Volvo vehicles at the same time

Tyler Kocon

I seldom write reviews but after my experience with Kline I felt compelled to confirm that Kline is the go to Volvo dealership to buy your Volvo from when shopping for a new vehicle in the Twin Cities. We buy a new vehicle every 3 years and have had numerous experiences at various dealerships and with various sales people. Kline Volvo by far exceeded my expectations on all around service as well as accommodating to our needs. Nathan Tufvesson was our Sales Consultant and is truly an asset to Kline Volvo. Before I ever step foot in a dealership I typically have done a ton of research ahead of time on the vehicle I am looking at purchasing and I am often disappointed when I find I know more about the vehicle than the Sales Consultant. This was defiantly not the case with Nathan as he knew our car from top to bottom and blew me away with his knowledge of Volvo's technologies and intricacies of our X90. Nathan was truly a consultant and not a sales person. He had answers for all my questions and was easily reachable during the sales process via text or cell. Bottom line, don't buy a new car without stopping at Kline Volvo first. Ask for Nathan, he is the real deal and you will not be disappointed!

Debra Doerr

Mike Hendrickson in Service has assisted me several times with service for my Volvo. He is honest and genuine and really wants to help in making the best choices for my vehicle service needs. I appreciate him taking the time to explain complex service questions. I highly recommend him!

Nick Jablonske

Peter was our sales person, he was extremely helpful and patient. He spent extra tome with my wife to make sure she knew how to operate her car. He even invited her back to learn more if she liked. I haven't ever worked with a car dealer that is so customer oriented, and Peter was fantastic. The sales manager Grant was very professional, and everything went as expected. The same goes for Melissa, she communicated well and followed thru on every promise. The car buying experience was flawless..... then my wife got in an accident two weeks later. These folks arranged for their people to come to the auto body shop and get the car after it was repaired. They installed the pole star package as promised, they also inspected the vehicle from the repairs, then returned it to my wife. I can't say enough good things.

James Anderson

Very satisfied with the service on my Volvo at Kline with Scott as my contact.

Ken White

I worked with Peter Carlson in Sales from the moment I walked into the showroom until I drove off in my new Volvo. The deal had a lot of moving parts, so to speak, and Peter was prompt and professional throughout as we communicated over …

James Litsheim

Over many years and several vehicle purchases, Peter Carlson especially, along with the entire Kline Volvo staff, have provided truly exceptional service.

Elizabeth Bruber

I recently purchased another car from Kline Volvo. I have been a customer for 25 years and have returned to their service department for all service and repairs. I purchased my new car from Melissa Rich. Melissa is a wonderful sales person who knows her stuff! She asked me what I was looking for and she narrowed my selection to the perfect car for me. That is a knack! Melissa took care of every detail from the selection process all the way through setting my iPhone up with the car's computer. She is knowledgable, efficient, dedicated and a wonderful sales person. Being in sales myself I can see her strengths and she made me comfortable with my choice of car. Her main goal was to be sure I was happy and satisfied with my XC 60. I certainly love my new car and I will always be a Kline customer as they are top drawer as far as Customer Service!