Reviews of Crippen Volvo Cars (Car Concessionaire)

8300 W Saginaw Hwy, Lansing, MI 48917, United States Located in: Crippen Cars

Average Rating:

DESCRIPTION

We have the reviews of people who used the services of Crippen Volvo Cars (Car Concessionaire) around Michigan area.

At the present the business receives a score of 4.2 out of 5 and that rating has been based on 26 reviews.

You may have noticed that the average score it has is quite positive, and it's based on a very large number of reviews, so we may conclude that the score is quite reliable. If people have bothered to give their review when they've done well, is that it works.

You know that we do not usually bother to write feddbacks when they are positive and we usually do it only if we have had a problem or incidence...

This Car Concessionaire is classified in the category of Car dealer.

Where is Crippen Volvo Cars?

REVIEWS OF Crippen Volvo Cars IN Michigan

Elizabeth Carroll

Death of family member & needed matnence on car. I was in & out & treated kindly.

Angie terSteeg

We fell in love with the new Volvo XC40 and when shopping around to find the best deal, we reached out to Crippen Volvo. We had contacted numerous dealerships during our car buying process, but Richard from Crippen Volvo contacted us straight away, was very professional, and when we told him the options we wanted, he got back to us with the numbers in a timely manner. When we decided on the overseas delivery option, we could have worked with any of the other dealerships in the state (since the overseas price is the same no matter who you work with). However, because of Richard's wealth of knowledge when it came to answering questions about overseas delivery, and his easygoing demeanor, we chose to work with him. He just made us feel comfortable AND he instilled confidence in using the overseas delivery process--the other dealerships always had to 'look into it' about most of the things we asked (basic things, mind you), which led us to believe they had no experience with overseas delivery. Richard didn't need to look into much of anything--he had experience with this process and like an 'overseas delivery wizard', he just knew. We are very happy with our decision to do overseas delivery (visiting Sweden and driving your new car is AWESOME!) and we are extremely happy that we chose to do business with Crippen Volvo, Richard in particular, when buying our new XC40.

badass billysmith

Had car recalls to fix. Nice waiting room AND free shuttle.

Gigi Turner

John Lance

They had a backup of service so they have me a loaner car with 4100 miles on it. Called me two hours later and said I was done. Great service and took care of me.

Cheryl Schaub

Always top notch service. Dawn is amazing and the work is done quickly and properly. We've been taking our vehicles there for years and never had a bad experience.

Thomas Birkett

William Westerveld II

Ron Fandrick

Cedric Dagon

My fiance's vehicle was in worse shape after they serviced her car. They kept her car for almost a month for a job that they said took only a few hours to fix. After the original quote and diagnostics, they called her back almost 2 weeks later to tell her they needed this and that and charged even more money for the same problem. When they finally released her car (almost a month later and about 200 mysterious miles added onto the engine), her car had the same issues and got worse from the moment she took it off their lot. She drove for only 3 minutes away from their lot when she noticed issues with her car. She quickly turned around and took it back to their service department. When she took it back to address the new and old issues they immediately said it wasn't their fault and quoted her an additional price to fix it. I wouldn't recommend this place to anyone.

David Dwyer

NeverDoneFarm .

Jason Harkins knows his product and has a great customer service personality. Richard - the person that gave Judy a tutorial on the car also knew his car inside and out and patiently showed it all to Judy, sometimes a few times. Your service manager also came over and introduced himself and ended up helping to replace a damaged wiper arm (from factory shipping) Then Jason helped me get a line on a EV charging station for our garage. Thanks for the great team. If you are buying the T8, inquire about a home EV charging station. It should be offered during the sales process, EV Solutions, It takes a week or two to get one installed.

Michael Levine

I went in for standard 10,000 service involving an oil change and basic inspection. Massive oil leak afterwards on my garage floor and on the garage floor at my office. What more do I need to say.

Bernard Garvey

William Strampel

Great service went out of there way..

nelson casales

Rin Rin

Janet Fritzler

Very prompt, knowledgeable, and helpful.

Mary Hokanson

S Ky

Brandon and his team took excellent care of my car and me! Thank you!

Michael Patton

The guys in the body shop are very nice people...had a nice conversation while i waited. You don't find helpful friendly people much these days

Aaron Paradise

Greg Criss

Ken Good

Hanzhe Zhang

LEWIS HOSKINS

Business Hours of Crippen Volvo Cars in Michigan

SUNDAY
CLOSED
MONDAY
7AM–8:30PM
TUESDAY
7AM–6PM
WEDNESDAY
7AM–6PM
THURSDAY
7AM–8:30PM
FRIDAY
7AM–6PM
SATURDAY
9AM–4PM

PHONE & WEBPAGE

Crippen Volvo Cars en Michigan
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