Reviews of Mattie Imports,Inc. (Car Concessionaire)

80 William S Canning Blvd, Fall River, MA 02721, United States

Average Rating:

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We've got all the opinions of people like you who have information of the products and services of Mattie Imports,Inc. (Car Concessionaire) in Massachusetts.

At present the firm gets a rating of 4.2 out of 5 and the rating has been calculated on 180 reviews.

As you can read, the average score it has is very positive, and it is based on a very high number of scores, so we can think that the assessment is quite reliable. If people have bothered to give their score when they've done well, is that it works.

You know that we don't usually stop to give feddbacks when they are correct and we usually do it only if we have had a problem or issue...

This Car Concessionaire corresponds to the category of Car dealer.

Where is Mattie Imports,Inc.?

REVIEWS OF Mattie Imports,Inc. IN Massachusetts

Wayne sewall

My experience with Matties was fantastic. The salesman Jonathan T was very helpful through the whole process. Being my first time buying a car, it was important for me to feel comfortable and they made it easy.

JF Mulligan

Professional sales person, treated with respect at all times. Very dissapointed that they would not even consider quoting me the price advertised as their "internet price". Prior to the visit I alluded to the fact that I already had a quote and needed to see if I could get a better one. It was a 25 mile trip to the dealer and I was quite disappointed that they refused to even give me any quote and suggested I take the deal I was offered by another dealer. Well I did, after wasting a few hours of my day.

Lori Marshall

Great Experience at Mattie Imports! Second Lease with my Gorgeous A4 and the entire team was fabulous! Thanks DJ, for being so great! And thanks Brian for finding my perfectly matched sweet car! Thanks also to the entire team for making this another great experience at Mattie! DJ, Brian, Chris, Steve, Tom and Service too!!

Derek Tevyaw

Andrew Enos

After going to Mattie Imports, I'm not sure that I could go to another dealership because of how spoiled I am after my experience. The staff were very helpful and honest with me. John helped me out and I could not ask for anything better than the experience i received. He was knowledgeable and attentive of my needs, and has done a fantastic job with following up with any concerns or questions I had about my Golf. Could not ask for a better experience.

chad saba

Great place to purchase a vehicle. Worth the 2 hour trip from New Hampshire. Will definitely go back there in the future.

Carrie Goldstein

No stress! Great experience with Derrick!!

Anthony Rocchio

Great car at a great price, very efficient and courteous. Would deal with again.

Brendan LaPrey

This past week my partner and I went to Mattie to look at a 2015 VW Golf SEL that was available for a great price. We walked in and met with Ryan (Sales Representative) who previously sold a 2014 VW Jetta S to my partner a year prior. What a great guy Ryan is, he down to earth and doesn't fool around, whats great about customer service is knowing your customers asking asking about our day to day lives and what plans we had in store for us. Soon enough I was sold on the car, it had everything I ever wanted in a car and plus side was that I wasn't being badgered to buy it.

Brett Cochran

Hands down the best purchase experience I've ever had. I worked with them via phone and email as I'm from another state and Brian was incredibly attentive and responsive. I met him for the firs time the day I picked up the car. The kicker was the fantastic price I got on the vehicle. They blew my local dealers away. Wasn't even close. I can't recommend them enough. They have earned a customer for life.

Pamela Rogers

Today I purchased 2015 Audi Q5 and my best friend purchased 2015 Volvo S60! Absolutely incredible experience! Amazing inventory w/beautiful cars. Chris in Sales offered professionalism with no pressure. Jon sales mgr super friendly and helpful. Giving me good trade in value for my vehicle. The price of the Audi very competitive and below book value. Tom in finance great sense of humor and down to earth. Competitive interest rates offered. They all respected our time working quickly to ensure we were out to get the kids off the bus. We both drove our cars home today! This was hands down most stress free car buying experience I’ve ever had. Thanks to all the great guys @Mattie Imports!

Scott Bauer

Bought a used 2016 Audi TT roadster at Mattie - the whole transaction was done remotely. Found a great car in their inventory, spoke to sales rep over the phone, had several very polite negotiation emails with the manager and quickly arrived at a price. They advised me on paperwork and docs i needed on my end for NC. I flew to Providence to collect the car giving them advance warning that I only had limited time to stay at the dealership. The paperwork was all ready to sign, the car was ready to go, and Chris (delivery manager) spent as much or as little time as I needed to understand the car. The whole process was easy, not sales-y, and customized to my needs. Feels like it's the ethos of the dealership. I highly recommend Mattie.

Douglas Mcgunagle

A great bunch of guys! I was welcomed and I felt the staff that waited on me were truly professional. Thank you Chris, Tom, and Sean. I will recommend your VW dealership to friends and family.

Annie Vieira

Great experience working with Colin, Brian, Tom & Chris. We traded in our VW Passat (owned) for a new 2017 Passat lease. We've never leased before, so had plenty of questions. Through talking with Brian, we realized leasing was a better option for us (both economically and for the fact that we get a new car every few years). Honest, hard working crew! I would recommend setting up an appointment to guarantee the best service.

drivrswntd .

Just purchased a new GTI over the weekend from Jon Tartaglione and the experience was amazing. This was hands down the best dealership I have ever worked with. Jon is extremely knowledgeable about the product line and knows not only the main features but the small minut details that you would only get from a salesman that is truly passionate about the product he is selling. The entire process was easy and stress free and this dealership has done an excellent job adjusting from the traditional car buying experience of the past to what is to be expected from a modern 21st century dealer. If you want the type of level and support that you would expect to find from a BMW or Porsche dealership (that you dont always actually get) but at a Volkswagen price, do not hesitate to walk into Mattie imports and be amazed, just as I was. Thanks for everything guys, loving every minute of this 2015 GTI!

Michael Keeley

Lack of customer service / follow-up. Inquired more than once on a vehicle and no response. If your lucky to get a response, the salesman doesn't know the product. Think they should consider selling out or closing the doors.

jamie wolstenholme

Bought a new GLI today and wouldn’t have gone anywhere else Brian Farrington the general manager personally found the best deal possible for my price range and I could be happier good service and friendly employees made this experience and my prior ones enjoyable and keep me as a loyal customer recommend Mattie Imports to all my friends and family because they never disappoint

Rego0912 .

5 Stars! Exceptional service from the entire team at Mattie Imports. From Bobby Moniz (in parts) for helping me by setting up the Mag Ride calibration service on my 2018 RS 3, to Joe Chaves for getting me a last minute appointment, and to Aaron Frazier for taking great care of my car and executing flawlessly the work that needed to be performed on it. I can't thank all three of you enough, as well as the entire team at Mattie Imports. My RS 3 rides like factory again

Louise Flanders

I just purchased my 2nd car at Mattie and their service is 2nd to none! From the moment I walked in the door day 1 through 5 years of service and now the purchase of my 2nd car they have provided great service. Buying a car is not what I’d call “fun”, but they do a great job of streamlining the process and making sure you get exactly what you want. Thanks guys!

angelo Mill

Always buy from Mattie Imports always give me great deals ....

Maggie Wallentin

Just leased a new Tiguan. Had a great experience and was given a great price!! Pleasure to do business with them!!!

Ravindra Kumar

Very easy to deal with.Straight forward pricing. Explained in detail about q7 and also did test drive. Sign up in 30 minutes. Could have got the car next day, but choose to pick up couple days later.Brian and Mark very professional.

Hansen Bargantine

I just bought a car from Mattie Imports, and will most likely be a customer for life! Colin DosDantos sold me my car and he was so knowledgeable and so honest! He made the process easy and quick, the manager Rick Sullivan was honest and upfront with me and was extremely polite. The finance manager is Tom Wallentin and he explained everything to me and took the time to make sure I understood what I was signing. When I come in for my services they have snacks and drinks for free!. They have a very nice waiting area which makes me feel welcome. I feel that the service I receive is always personal, top-notch, and efficient. I'd recommend Mattie Imports to everyone!

kristy ward

My experience at Mattie Imports made purchasing a new vehicle a piece of cake!! Not once did I feel pressured by shady sales tactics. Nate Weber was straight forward and very knowledgeable!!

Peter Madden

I recently bought a pre-owned 2015 Q3 from Mattie and had a great experience with Angel our salesman. He was professional, courteous and respected our time throughout the process. He was also always reachable and answered all of our questions. There was also a small issue after we brought the car home that he immediately had taken care of. In this instance a smaller dealer resulted in more personable service. Thanks Angel.

David Bliss

SALES REVIEW ONLY - My wife and I drove to the dealership from 45 miles away because they had a particular CPO used Audi we wanted to look at. I called in advance to make sure it was available, and spoke with the salesperson Chris Clark. He confirmed the car was available, and said he would have it ready and out front and gave me his cell# to contact to let him know we were close. We arrived and the vehicle was ready for a test drive. Chris was no pressure, and answered our questions. We decided to move ahead with the purchase which involved a trade in. They evaluated our trade pretty quick, and came back with a offer that we knew was fair due to our own research. I believe the sales manager who did the evaluation and worked with Chris for us was Jon, who was also good to work with. (note:as with many dealers these days, the sell price of this preowned vehicle was set -and matched the internet sale price.) We decided to purchase the vehicle and the process was smooth. Tom in Finance was good to work with and was able to get us a competitive rate. We bought the car on a weekend and had to contact the insurance company we deal with on Monday to get the binder, (our choice-not Matties) and return Monday afternoon for the sticker and reg. The paperwork was ready and the car inspected/stickered, and even washed again for us. Overall a very good experience, and would travel back to them if they had another car I was interested in purchasing. Thank you!

Cindy Frederic

They are awsome personalable, knowledgeable oit standing service dept. Wouldnt go any other dealerships

emir mujkanovic

Worst customer service I have ever experienced I put in multiple inquires on a couple different models and trim levels to really get a feel of pricing and when I decided to not buy a car I came back into the market and inquired for a car again I tried to get a quote on a Audi A4 but the internet general manager Brian s Farrington was the biggest jerk he was so rude he told me he had no interest in doin business with me and that he will be passing just like how I have a right to buy a car where ever I wanted to and that he had that right as the seller to do the same thing and that he doesn't want to sell me a car, and I quote I don't want your business or attitude just because I put in to many inquires I'm just looking for the best price and the perfect car cause I am just exploring my options.

George Hunnewell

Very smooth and professional service.

Mike Valler

Just bought a house, lost my wife and my transmission on my car went..so after going to 7 different dealerships in past 2 days looking for a car. Alter meeting and talking with a sales rep, Mattie's had me drive all the way to fall river twice saying that they agreed and could meet me at my number, ONLY to sit me down and throw a totally different number at me after giving them my absolute number... (after knowing my situation) They claimed that they didn't know and only now crunched the real numbers... (not sure how that was possible, they never took my information to see what was possible, which I don't think they realized in the rush of me telling them I was purchasing something TODAY no matter who it was with) lol No integrity what so ever! They also sat me in a totally different car and said they could get me in that car for my number... only to lie yet AGAIN. Contrary to what I expected I was dealt with properly and respectfully with ALL the other dealerships that I visited but NOT with Mattie's. They were of course nice and personal but their behavior and lack of respect for your TIME, and SITUATION is deplorable. They claim to be a family owned and pride them selves on earing you're business but they don't the simplest of good customer service... which is to LISTEN to the customer! They just hear a number, and work like crazy to get you to THEIR number. Instead of being honest with you the customer. They claim that they make no money and actually loose on EVERY car they sell... well they must make a mint on the sales side (ie; numbers bonuses etc) I'll be sure to share my experience every way possible for sure. They are the example of why car dealerships have such negative reputations. Needless to say, I GLADLY purchased my new car somewhere else...

Michael Pineau

Excellent sales and service At Mattie. When I decided to buy my first new Volkswagen a 2013 Jetta Hybrid, the only dealer I wanted to go to was Mattie. They are helpful and knowledgeable, I walked in on a Saturday and said I wanted a Jetta Hybrid, they didn't have on the lot but they found one and by Tuesday it was on the lot and been smiling ever since. If I buy another VW the first dealer I'm going to is Mattie Imports period.

Preston Kuit

First I wanna say that the level of unprofessionalism from the management in this dealership is incredible. My husband and I went car shopping today. We were at three dealerships, and this dealership had what seemed to be the best deal that we had all do. So, we jumped on the deal and wanted to lease the car. We wanted the break down of the the pricing, and was told that we could not have this until we sign the paperwork with the finance manager. They wanted us to sign a "Purchase Contract" stating that we were buying the car before we agreed on a set price. Not once did any of the managers come out and speak with us. So, after waiting almost THREE HOURS I asked how much longer it would be, and one guy said it would be five more minutes. After another 15 minutes I went to the finance managers office, who's card I was given earlier to email my information to. I asked the finance manager how much longer it was going to be. Tom was the manager. He told me exactly "I don't know, I cannot make it go any faster. I've been busy." At this point I was livid I said not at one point did you come to me or tell me "Hey we are really busy, It is going to take a little while." I have been in customer service. I get it, but I would have appreciated some contact with someone. Not to be left sitting for almost three hours without speaking to a manger. I would not recommend anyone go here. Do not get me wrong this was not the salesman Seans fault, his management is what lost the sale on a new car. The management is absolutely terrible.

mary calvagna

I just purchased a jetta at mattie imports and I have to say, it was a great experience. I worked with teddy chabo and he made me feel comfortable, not pressured, and I felt like he was working to get me the best deal. I got fair value for my trade in and mark was so helpful showing me all the bells and whistles of my new car. I would definitely recommend mattie imports to a friend who was looking for a vw or an audi.

raymond massey

I have own Vw for over 11 years. And love product and enjoy the driver experience..

Steven and Kristina Ligon

Reasonable price for a pre-owned vehicle in exceptional condition. Easy process facilitated by “no-haggle” internet pricing. Brian, Glenn, and Chris were a pleasure to work with from test drive to vehicle delivery.

ALAN POOLE

Worst customer treatment I've ever experienced... stay away! Rude, unhelpful, long waits, and generally couldn't care less about the customer. Plenty of other VW/Audi dealerships around; go to them.

George Pacheco

I am so excited with the Car I purchased at Mattie Imports, I was treated like royalty, Rob Clegg was the employee that sold me my car, I felt so comfortable with the knowledge of how much he new about the car, I didn't feel pushed into buying a car. Not only Rob as well as all the employees made feel comfortable I felt so good that I only tried one car and I bought it. I would purchase another car if I needed another, But If I ever do want purchase another I will buy it from my new extended friends at Mattie Imports. Please check them out This is the first time I feel attached to my car I love my new Jetta. My Sincere Thanks Mattie Imports and its Employees

keith farney

Wonderful experience...been buying cars from them for the last 12 years

Susan Nelson

I've had my 2013 Passat for only a few days but I love it so much already. Even more importantly, I had a great experience with the folks at Mattie. Jonathan Tartaglione was wonderful to work with on the deal, and helped me find the very best car for me. He took all the time I needed to make sure I was happy with my choice, and took care of the paperwork efficiently, professionally and quickly. Signed, sealed and delivered in less than 24 hours! Tom the finance manager was also a pleasure to work with, and everyone at Mattie went out of their way to make this purchase a joy. VWs are fantastic vehicles, and I highly recommend Jon, Tom and everyone at Mattie Imports!

Tony Ntumba

Thanks Chris and Tom for your excellent customer care service . My 2017 Jeep Grand Cherokee Trailhawk is perfect.

NAVY .GIANT

Thank you for your service

Lynn O

I went into Mattie Imports on March 19 to purchase a new vehicle. I was told that the only person who could give me a price was the general manager who was off the night I went in. I was there for 2 hours, spoke to 2 salesmen and the finance manager and not one person could negotiate a sale. Tom, the finance manager, told me that he would have Brian (the G.M.) call me the next morning with a price. It is now 9 days later...no call, no email and he didn't return my call from the voicemail I left him. I can't understand why they would waste 2 hours of my time when I visited this location and then refuse to complete a sale. I even called the G.M. the next day and he was conveniently in the meeting the 2 times I called. I left him a voice mail and have waited over a week. To top it off, when I arrived I had to search for someone to assist me. When I did find someone (Colin) another salesman (Alex) walked by us and said (ha ha) to Colin but he said it loud enough for me to clearly overhear. It is clear that this dealership didn't want to do business with me. I can definitely afford the vehicle I wanted to purchase, but they lost a sale and I will NEVER do business with them and I will tell all my friends and family about the bad experience I had with them. After trying to speak to the GM to find out why I was treated this way, I must now take my complaint public to let others know the customer service they can expect from this dealership. If I could give them a negative star rating I would, but I had to give at least 1 star to leave a rating!!!

Justin Troy

Great place to do business with. Pleasant experience!

Erin Oliver

I recently just purchased a used automobile from the Mattie Imports in Fall River, MA. This has been my third purchase at Mattie, and all three experiences have been nothing but plesant. I would like to thank my salesmen, Sean Haggerty and manager, Brian Farrington for their patience and understanding during a difficult situation. They worked side by side with me to help find a used car that fit my budget. They made sure that I was comfortable with my purchase and even after driving away in my car they were still willing to help tie up loose ends. I would recommend purchasing any new/used car from Mattie Imports without hesitation.

Paul Forchione

Bought a new GTI end of April. Started hearing a weird vibration recently, at certain rpms. Brought it in for a technician to hear the sound (hard to induce, harder to trace), and decide where to go from there. For this visit, I was hoping to ascertain whether it was related to engine or transmission. Aaron, the foreman, took a ride with me, and was determined to find and resolve the problem once he heard it. It was difficult to find (very difficult). Ray the service manager stepped in to help. Rather than make me come back (inconvenient, as I live far away), they stepped up and worked on the car, found the problem, and fixed it, all in one visit. Awesome guys, awesome dealership that reminds me of "old school" service, all but gone these days. Aside: problem was minor (non-dangerous fuel line vibration in the housing), and I have not heard it since leaving that day!

Michelle N

I had a fantastic experience at Mattie. I went having found the car I wanted online and they were great the entire way through. I worked with Derick as my salesman, and I never felt pressured to get anything I didn't need/want. He was great, and made the experience very enjoyable. Thanks again guys! Love my new jetta!

Donna Rezendes

Usually buying a car is very stressful with overbearing salesmen, but I have to say they are the best to deal with. I had Ryan Loura and he was awesome.. I had a tough situation and he worked with me so I was able to get the car. I would recommend Mattie Imports to anyone ! Thank you Ryan ! Totally enjoying my car !

Luky Patel

Worst dealership I've ever been to. I would hope the owner of this dealership reads this and contacts me.

Andrew Acarrelas

Bad experience the sales rep was disrespectful because i was no rich guy buying a VW or an Audi. The sales manager told me that it was a bad deal deal for them and a good deal for me even to the extent the next day over the phone he tells me I dont care about this deal anymore. i had never heared that in any dealership especially from a sales manager. These guys need customer service classes. Give your selves a good pat on the back for losing the deal. i dont recommend this dealer to anyone even if you make six figures..

MrWangzii .

Good experience. nice so far

wayne stairs

Friendly and knowledgeable staff

Job Hall

We had a very bad experience here. The majority of service and sales people were complaining loudly and talking very unprofessionally about their customers, even though we were sitting a few feet away. The sales attitude was "if you don't like it, you can leave." There was no sense of customer service and no transparency in pricing or financing. We left extremely disappointed and never plan on returning.

Donald Green

My wife loves the new fender beetle. Mark was the sales person and excellent to deal with. I would highly recommend you give them a shot at your new car. You will not be disappointed

Mike Kehoe

My experience with Shawn and Mattie was excellent. Shawn is a car guy and knows his products (as well as competitors offerings). He took the time to explain the Audi A5, the CPO process and warranty and the differences between the vehicles I was looking at. At no time was I under pressure to buy. At no time did I feel that Shawn was disinterested with my questions or comments. Shawn helped me buy my car, he did not sell me a car. That is a great feeling. I felt that my time was respected and Shawn wanted to make sure I was comfortable with and sure of my selection. I will buy from Mattie and Shawn in the future.

Astro Hobo

Nice cars!

Phil Hoffman

I purchased a 2012 VW Jetta GLI form here on Monday 1/28 and can think of nothing but good things to say about the whole crew @ Mattie, especially my sales person Mike! The whole process went smoothly from beginning to end. I would recommend Mattie Imports to any one looking for a new or used car!

Jeff P

I have bought 4 cars here and currently still driving the car I purchased here a few years ago. I would never get my car serviced here after a few visits. A simple oil change and tire rotation takes about 4 hrs. I understand they are going through a list to check off. But that list is explained in 3 secs when it's ready and it's basic things I can check myself. Tire pressure , windshield wipers, fluids. What they fail to realize was my dash cam was on the entire time, front and back cameras. Mechanics don't need to be judging my XM radio presets or stand in front of car for 20 min doing nothing but what looks like sorting tools.

Ed Eich

Since 2012 I have worked with 6 VW dealerships and all were good experiences. Mattie, however, stands above the rest. I contacted Mattie about a 2016 Passat they had for sale on a Sunday when they were closed. Brian, the general manager, got back to me within less than half an hour. All of the communications were quick and effortless. We agreed on a sale price by mid-week and I bought and drove the car home on the same day. In particular, Brian Farrington, the general manager, and Chris Sigman were super helpful. They insisted that I call them for any reason. In fact, I did bring the Passat back for a couple of small things to be checked out. Again, they made the process effortless, with a loaner overnight. Great dealership, great service, extremely responsive. Bravo.

C, dawnie

The service is exceptional.

boss 1010

brought car for diag they broke my air Compressor,broke my window and charged me 500 for it all as there laughing about it.what a joke.its making me give them a star that they don't deserve

Jeffrey Catalan

Audi heaven, and porsche pleasure

Capitol Constitution

Really nice cars

Norma Shepardson

Finding my beautiful 2017 Jetta SE was a pleasure at Mattie Imports. I emailed with Brian first to see if they had some particular vehicles available, and my positive experience started from that very first communication. Glenn helped me make my decision once I arrived at the dealership, and made the entire process feel enjoyable and pressure-free. Once we got to the financial end of things, I felt Tom worked hard to get me the best financing option possible, and was honest and clear when talking with me. Feeling secure during this part of the process was very important to me, and was a positive end to the day. I also had shopped at another local dealer prior coming to Mattie and had a very negative experience there, so arriving at Mattie was like a breath of fresh air! I'll be servicing my Jetta with them, and will certainly recommend them to friends or family looking for a vehicle.

Pat Grimes

I am not one to write reviews, but felt it necessary to commend the entire team of Mattie Imports for a recent car buying experience and specifically Shawn Haggerty, a salesman at the dealership. Due to a left ankle injury, I decided to look into purchasing a new vehicle (switching my old manual for a new automatic). Upon arriving at the dealership, Shawn went above and beyond to make the entire experience a positive one. I returned to Mattie because of quality work they had done servicing my old vehicle and upon entering the door, Shawn made sure that my experience with the sales side of the dealership was as great as my experience with the service side. Shawn was a completely professional, no B.S. individual. He didn't try to "sell" me a car, but worked with me to find a car that I would love. Shawn was patient and even decided to create a make-shift office nearer to the door so I would not have to walk around on crutches throughout the dealership. He was personable and contributed to the whole experience by having a good sense of humor as well, which I greatly appreciated. He even went to bat for me when my insurance company (which would likely garner a bad review here if I cared to bother with them further) was completely uncooperative. I am not saying that I would not have returned to Mattie had I not had this experience, but it was so exceptional that I felt it necessary to share with others. I will make sure to come back to Mattie even though I don't live in the area (and will recommend them to anyone looking to purchase a new car or anyone looking for top-notch service). So, consider this my "go to Mattie" recommendation as I am sure that you will be as impressed with the dealership as I was, and make sure you ask for Shawn. I also feel compelled to recommend Tom Wallentin in their finance department as he also did everything he could to solidify my already great impression of the company. Well done Mattie Imports and well done Shawn Haggerty. Thanks for everything.

Angie M

I recently purchased a 2013 VW Tiguan from Mattie Imports. My sales contact, Jonathan T., was amazing and unlike any car sales person I've dealt with in the past. While deciding between the Tiguan and another vehicle from a different car manufacturer, Jonathan never pressured me into a decision. He was very patient and let me reach out to him for questions. He was polite, honest, and willing to complete some homework to get the particular answers I needed. I took the car on 4 test runs before buying - and Jonathan never commented or complained about my drawn out decision making! When we finally sat down to negotiate price, it was done so with minimal stress - honestly, the best car buying experience I've had!

Maxwell Rich

After my service experience today I felt it was appropriate to further praise Mattie. We bought our first car from Mattie in 2008, a great used VW Passat 4Motion GLX Wagon. The price was great, the car was solid and the only fault it ever had was caused by a another dealer whose name has already been besmirched enough on google reviews. Although when we replaced the Passat, we didn't purchase again from Mattie, (stumbled upon an Audi in CT, you love what you love) we have consistently gotten 3 different Audis (2 currently) serviced at Mattie and have had nothing but a pleasurable experience. The shop representatives are upfront and honest about costs, find ways to reduce service expenses and give great advice. More importantly they are honest. A few years ago I was having my 1998 A4 2.8 serviced for brakes. The car was over 10 years old at the time and after the break replacement one of the ABS sensors broke upon re-install. Given the age of the car I expected Mattie to ask me to pay for it. The broken part caused the ABS light to flash and it was something you wouldn't want to live with. Instead of asking me to pay they offered to order the part from Germany and have me bring the car back in when it arrived, my only cost would be install. 2 weeks later I bring the car back for install of the sensor and am told it would be about an hour later. After a considerably longer wait the manager came and apologized for the wait, explained that the techs had been spending time testing each sensor to make sure there were no faults and were cleaning the other 3 to make sure the ABS light never returned. When a fault light flashed during the cleaning process they took the brake apart for a second time and re-installed the sensor to insure proper fit and finish. The best part, as an apology for the thorough job, he waived my service fee and I walked out having paid nothing for what most other dealers would have charged me hundreds of dollars for. I kept the car for another year and the ABS light never came on again. I then traded in the car and brought my new A4 to Mattie for a once over and they found faults another Audi dealer in the area had failed to find. They fixed them quickly and cheaply and I have never been stranded in any of the 4 cars Mattie Serviced. (Again, not the case with the unmentioned VW dealer closer to Providence). This isn't an exceptional experience at Mattie, this is the norm. We had another Audi given free pistons and rods out of warranty simply because the shop noticed that the car was consuming more oil than it should of and they lobbied Audi USA to have the service covered. I can't express how nice it is to trust and enjoy your dealer. We have dealt with other VW and Audi dealers in the Providence/Boston region and I have recommended Mattie to everyone who owns a german car or wants a good used car buying experience.

Ed Snow IV

Went in last night looking at a VW Golf and was pleasantly surprised when i was offered a great trade in value but also a great price. The dealership was nice, sales and staff very impressive. Its a whole different level of professionalism Im not used to seeing in the "typical" dealership. Thank you all again for a very pleasant car buying experience!!

sanjay varma

We bought a 2012 mini countryman from Mattie Imports. Our experience was good. We were helped by Ryan who did a great job assisting us through out the deal.

awuj sanmy

Great customer care service; beautiful place to buy any VW or AUDI✅

kenneth lauderdale

Ive needed VW services a couple of times and they are fair and complete in their estimates and work completion. Newer cars are complex and have many interactive systems. Matties has always done all the work necessary and nothing that was discretionary, unless I specified it in advance. And they wash the cars before you get it back.

Nina McGurrin

As a women, I dreaded going in to buy a car. They were so helpful, no bullying tactics. Ended up with a great deal and a car I LOVE Thanks so much!!!

Kevin Lynch

Had a great experience both online and in person buying my new Beetle. Highly recommended

Ben Scungio

Worked with Jon on a new A3 and the experience was great! He paid attention to all my needs and allowed us to take extra time on the test drive on busy weekend. Jon has made me a customer for life at Mattie.

Brian Vieira

I needed parts for an Audi I was working on Bobby Moniz the manager took care of me. He went out of his way to make sure I had what I needed.

kevin rodrigues

I recently went in for service and was completely satisfied. Jay in service was great. He scheduled me with a loaner for a couple days, explained what’s going to happen, and it played out just as he said...aside from my car getting washed, no surprises.

Daniela Lopes

I am very pleased with my service at Mattie Imports! I didn't think I'd be driving a 2013 Jetta at my young, college age but, this dealership made it possible. Thanks to Nathan Weber, I'm now riding in style! The building itself if very well kept, and the staff offers exceptional service. I wasn't out of my car more than 2 minutes before Nathan was telling me great things about the new Jetta. VW is safe, reliable, and affordable. I recommend Mattie Imports to everyone who asks me about my stylish car now! Thank you!

Stevie G

I bought a car from this dealership and the only reason why was because Alex the salesman I had was extremely nice and helpful and spent 2 days with me looking at cars and picking one out. The finance manager was another story tho, extremely condescending and rude to the point that my dad got up to walk out of the finance office and leave but I said I wasted 2 days of my life here so I just want to hurry up and get the car and get out of here. The finance manager kept on telling me and my dad that he’s been going this for 30 years like that supposed to mean something to us.... I asked if the banks they were sending my loan information to were going to pull my credit because I am trying to build my credit and didn’t want my credit score going down. The manager said no the dealership would pull my credit and send over some fico 5 scores( or something don’t remeber the name exactly) and what ever to the banks. I got approved for a loan and I asked them to fill the tank of the car I was going to buy and they said no. I’ve never been to a dealership where they don’t fill your tank when you buy a car seeing as you just have then a considerable amount of money. Anyways the car hasn’t had any problem but I recently looked at my credit score and it had 17 hard inquiries from Mattie Imports getting an auto loan for me. I called Transunion to see about how to get the hard inquiries off of my credit report because it brought my score down a lot. I called Mattie Imports to ask the finance manager to do what Transunion told me I have to have the dealership do to get all the hard inquiries off of my credit report. He told me that he would never say that the banks wouldn’t pull my credit when both me and my dad asked if they would and he said no he sends form over to them so they don’t have to pull my credit. So he pretty much called me a lier and kept on saying he never said that and that he would never say that because he’s been doing this for 35 years(again I don’t know what that’s supposed to mean to me) and that’s not how it works even tho thats exactly what he told both me and my father, that they banks wouldn’t pull my credit and I wouldn’t get any hard inquiries on my credit report. I will never buy a car from Mattie Imports again and I wouldn’t not recommend it unless you want to be given false information and spoken down to by the finance department.

Rochester Golf

**EDIT AFTER RESPONSE FROM THE OWNER** I appreciate you trying to support your employee. However, please do so with facts. --I NEVER said that I needed to "waste" a few minutes of his time. --I DID say that *I* had some free time and wanted to see the car in person. --I NEVER said that I was "on my way to another dealership to finalize a deal". This was my first attempt at even looking at an Audi. --I DID say that I wanted to see how the fit was since older A4's were smaller cars. --I DID say (on my way out) that I would just go to another dealership. --There were a couple customers on the VW side...there was no one else awaiting assistance on the Audi side that I saw. Thank you. ********************************** Salesman was rude and condescending. He wouldn’t even let me sit in a car without giving him my license and phone # first. When I didn’t want to leave my phone # he told me “I’m not going to waste my time showing you a car so you can go buy it somewhere else”. All I wanted to do was look at the car...not drive it, not price it, just sit in it and see if I was interested since it was my first time looking at an Audi. So I walked out. Too many other dealers around to put up with this treatment.

Allan Lester

Sales person was knowledgeable and personable without being pushy. The deal was settled and I left the dealership WITH MY NEW CAR the same day! Unheard of, especially since it was a holiday. The dealership staff was courteous and caring all around. This is the place to go to avoid national chains selling VWs and Audis. They also had some pretty classy pre-owned non-Euro cars on the lot. Great place to do business. Thanks, Harry!

rajesh dande

Happy with their service

asad afzaal

Service department is the best

Robert Smith

I purchased a new 2013 Audi Q7. Mattie was able to get me the amount I needed for my trade and get the deal done. I live a fair distance from the dealership but they made things very convenient for me. Mike Stenstream was my sales person and he was extremely conscious and followed through on everything. I will defiantly buy another car from Mattie Imports.

Jodi Capone

I had my car towed in 10 days ago and I am still getting the run around. No I didn’t buy it from them but it took them 8 days to even look at it. I was told yesterday that it just needed to be reset so when I said I was coming to pick it up , now they want to look further into why it did what it did. Really!!!!! I will NEVER return to this dealer and will tell anyone I know to not waste their time either.......

Boston Vick

I was very nervous about purchasing a newer vehicle after owning a 1999 Chevrolet Tahoe for two years and having very few problems with the vehicle but it was time to purchase a vehicle. I shopped around throughout the day and met nothing but very unprofessional pushy sales people. On the way home I decided to stop by Mattie Imports and met with the young salesman by the name of Jonathan Tartaglione. I'm in the sales industry myself and I must say Jonathan acted with the upmost professionalism the entire process and made the whole ordeal of purchasing a car very smooth and comfortable. They treat you very very well at this dealership and I recommend anybody looking for a vehicle via Audi , Volkswagen or any other vehicle, and they will treat you with respect go see my man Jonathan over at Mattie Imports you will not be disappointed

Brian Parmenter

What does a guy do when his 2007 Jetta gets totaled in a hit and run accident? He runs right back to the place he bought that Jetta from because he remembered the great treatment he received the first time. Brian and Jonathan worked together to help put me in my new Volkswagen CC and I could not be more pleased. Thanks again guys!!

Aaron DeCosta

My girlfriend and I were nervous about buying a car after our old Volvo S60 began showing transmission problems. This was our first time buying a car and honestly it wasn't what I was expecting at all. Everyone we came into contact with went out of their way to make sure we were satisfied and comfortable with everything. We really have to thank Jonathan Tartaglione and Stephen Chase for going above and beyond to get our 2012 Jetta at the best possible deal. Honestly found nothing wrong about this place. You feel almost like you're a part of a family when you walk in here.

Kyle St.Jean

Finance Manager is beyond unprofessional. We will never be back!!!!

David Sarro

I had a great experience with Volkswagen parts and service. After dealing with Balise, I highly recommend this dealer! They went above and beyond to help me.

brandon viera

Places a joke and they're very insulating . I was looking atwhen a salesman ran up to me like it was the first person he saw inand was trying to intimidate me to get inside the building to go over numbers when I told him I was just looking he said to me why are you even here then if you're not going to buy today. Talk about high pressure sales . And don't even get me started with the manager I also brought my already owned Audi in for warranty service and they tried charging me for it but it gets better not only did he try to scam me he also insulting me the whole time

Dawn Clarke

Perhaps the fact that I found myself almost 1 year to date buying my SECOND (not in place of but in addition to) Audi from Matti Imports sums up the fact that my husband and I have been more than satisfied with all aspects of the Matti experience. Sorry Mercedes but we have converted! The Clarkes

Tyler Gregoire

One of the smoothest dealership visits I’ve ever had. They fully serviced the vehicle before purchase and kept in touch everyday while we sorted out the bank stuff and other paperwork. Garret and Tom were very helpful and courteous. I will definitely go back in the future and recommend to others.

Tony Lopes

Purchased 2017 Chevy Colorado Z71. Awesome Experience, Chris Clark (sales) Tom Wallentin ( Finance) and Vic who delivered my Vehicle 2 hrs away are top notch guys, I would highly recommend anyone interested in a new or used automobile to visit Mattie Imports.

Samantha Roche

I unfortunately ignored the bad reviews. I love a lot of the staff there, super funny and are fun to work with. I got a car there two years and I’ve spent almost 4-5k in major repairs. It is now currently in the shop for failed injectors and severe misfire after getting it back from a 1500$ repair last month. Sure, there is basic maintenance that needs to be done but replacing most fuel system components as well as the entire front end of the car and now this current issue, is not basic maintenance. I am soooo underwater in this car or else it would have been gone a long time ago. I was expecting Mattie to stand by their vehicles and offer me some sort of solution but their only solution was to “maybe try and buy another car to get rid of it”. I’ll be taking further action into investigating the certification on this car. It’s unfortunate because this is my 3rd Audi/VW and I used to love them and had next to zero issues. Unfortunately I got a lemon.

shannon raposo

Brian the General Manager and his team aim to please!!!! if you are looking for a vehicle i suggest you stop by Mattie's. Purchase was quick, easy, and affordable. Very professional establishment, and wonderful people to deal with.

Patricia Thornton

I love my 2017 Tiguan...I was not sure I would be either buying or leasing or waiting a year when I entered. I first wanted to test drive the car as I was used to driving Saabs for all my cars back to 1985. I wasn't looking for the ultimate luxury experience, but for a good handling, reliable, and economical car, yet with personality and style. My experience was excellent...everyone on the staff was polite, cooperative and customer oriented. I have had the car a week and have asked a couple of questions, which received immediate responses. I am very happy with the Tiguan and with Mattie Imports. Their attention to everything - including early-on emails noting timely offers, made a difference. I am very happy to have made this decision. I recommend them highly!

Jesse Kielhorn

I've purchased 3 cars (2 VWs and an Audi) personally from Mattie and sent a number of friends to get vehicles there. The sales folks are always friendly and helpful. The pricing has always been some of the best around. Deals are reached quickly and without much effort. Paperwork is done efficiently, with clear explanations, and no 'last minute surprises' such as random additional fees or hidden costs. I've taken a few of my cars in for service here. The service department has always been quick to resolve issues, usually on the first go 'round, which is more than I can say for other car manufactures I've owned in the past. (heres looking at you Nissan) The waiting area is nice and clean, has wifi, complementary beverages, and a flat-screen TV. As long as VW / Audi continues to make vehicles that interest me, I'd be happy to keep buying them @ Mattie Imports.

Amy Runway

Could not get a hold of the parts department for over an hour left a message no call back either all set took business else where

Natalie Rainville

I just bought a car at Mattie. Chris, Jonathan, and Tom made my experience very easy to buy a car. Mattie Imports is a wonderful place to purchase a car, especially with these three gentlemen. I would recommend my family and friends to Mattie!

Taryn LaFrance

The General Manager, Brian F. was so personable and on top of everything that had to do with my interest in one of his vehicles. He was responsive to my e-mails even on his day off. I worked with Shawn H. as my sales person. I have never had a car salesman show me more on a vehicle, know more about a vehicle's history (my specific vehicle, and it's counterparts) and be so knowledgeable about the brand in general. Their office was EXTREMELY organized! I was in and out of the dealership, test-drive and car purchase and all, in no time at all. After making an appointment to see the specific vehicle I had found online, I was in the vehicle giving it a test drive within 5 minutes of arriving to the dealership. After the quick and easy purchase of my car, Mattie associates gave me advice, their personal cell phone numbers and told me to call them if I ever had any questions at all. I signed all of my paperwork with Tom, who was so personable and made the experience so enjoyable for me. Every associate I worked with knew me by name, kept all of their promises without me even having to ask... I have nothing but wonderful things to say about this dealership. I would recommend them to anyone.

Jeff Breslin

Recently bought a great certified used Jetta for my step daughter at Mattie and had a great experience. Fair price, great car and felt like an appreciated customer. Chris Clark took good care of us and I'm confident we'll be a valued customer for years to come. Highly recommend.

Joseph Vitelli

There salespeople are attentive, helpful, and easy to work with. I had a great experience buying a new vw from them.

Thomas Davey

Leased our second Jetta from Shawn Haggarty at Mattie last week. Both have been great experiences, very professional and my wife loves the car! Will be calling Shawn again when this lease is up.

mu f

Well-organized, friendly, fast and personal service, thorough explanation of the new vehicle. Many thanks from the Fidlers to Ryan Loura for all the help in purchasing the new car!

Peter Bermudez

bought a passat there with a bad wheel bearing. I asked them to look at it before picking it up. I get there the next day and the guy said they didn't see anything. Brought it to Norwood for service a later on, they called me and fixed it, and the noise went away.

William Frey

Mattie is my first and last stop when I need a car. I just completed my third deal at Mattie in the past eight years. Two purchases and a lease. Each time they have bent over backwards to help me. They helped maximize my trade in and get approved for financing even when my credit has been less than perfect. The cars ( 2 A4's and a Jetta Sportwagen) have been fantastic. The service department took great care of the cars too. Shawn and Tom are great to work with. I highly recommend! - Sarah and Bill F, Providence

Edward Almeida

Excellent team at Mattie Imports. From Sales to Service, a top notch company.

Glenn W Bird

Nice place, I guess. Tried to get me to perform all kinds of unnecessary work and repairs. Driving pickup service. I'm going to the next volkswagen dealership nearby for service. I'm all set with them.

Christopher DaCosta

Good selection of used vehicles as well

Dilshod Asilvaevich Achilov

Very pleasant experience, overall. Chris was very helpful. Folks there take their time to explain and answer your questions, with no pressure. Would highly recommend!

Jeanne Hopkins

We bought our Miata here

Bosui Liu

I just bought an new Audi Q5 in Boston, and was planning to have all the maintenance done here at Mattie Imports from now on since it is close to my home. I went in last month to check out the dealership and asked a few questions about a small seat paint damage I had. The rep I dealt with doesn't seem eager to have me as their future customer. He wouldn't even look up a paint code for the seat for me in the database, and asked me to direct all my questions and requests to the original dealer in Boston.

Elizabeth Goncalves

Excellent service! Awesome people

dubjeep

My experience with Derick was great. The least stressfull car buying experience I have ever had. He was exceedingly friendly, and great for witty banter.

tyler budlong

Good people

Paul Costa

If you are looking for an excellent car shopping experience, go to Mattie Imports.

Matthew Larocque

I purchased a 2012 jetta from Mattie Imports received nothing less than the best customer service from my salesman Jonathan Tartaglione not to mention very professional as well. All of the employees at this location were very personable and made me feel right at home, which is not the vibe i was feeling from the other dealerships i shopped around at. This made the 45min commute to the dealership that much easier. I love the service here and most of all i love the car!!!!! Everyone at Mattie was great I would absolutely recommend buying from you for anyone searching for a vehicle.

Michael Camara

Just want to say that my recent experience with Mattie was a very positive one. Everyone treated me with respect and were very professional.

STEVEN LORING

SEAMLESS

Ken A

"Stay Away By Baka - Jun 19, 2009 I was thinking about buying an A5 here and almost did - but didnt because of their total sketchy salesman. The fellow I was dealing with was your typical used car salesman. Total A-hole, played psychological games..." I must have had the same JERK!!!!!!!! GO TO INSKIP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Eric Pimentel

Easy, no pressure. Great first car buying experience.

Steph Gauthier

What a great experience at Mattie Imports. The General Manager Brian F was really great to work with during the purchasing process. Everyone is so friendly and professional. Mike our sales person was great! He was so great that we bought two cars within two weeks of each other. This is my third car from Mattie's! I will definitely send friends and family there. Thanks for all the great service!

Sidney Peykar

FL resident- Bought a R8 through Mattie- Brian the manager kept excellent contact throughout the process. Worked hard to get the right APR with financing, shipping the vehicle and following up to make sure its delivered and that I was happy. I have dealt with a lot of dealerships and they do a great job in comparison

john oliveira

Incredible service

Matt Paknis

Down right best deal as I always compare and contrast at least 3 deals on every car I buy, very good response time, team effort, straight forward, pleasant, positive, and they work very hard to get the customer the best deal. Plan to purchase more vehicles from Mattie thanks to John, Jonathan, and Richard. Please, keep up the great work!

gina king

This was my second Audi I have purchased from Mattie Imports and they are the best people to work with. Tom and Chris provide outstanding service.

Jessica Luis

From dealership to dealership, I kinda got the same experience. I felt like just another number, until I went to Mattie Imports. They made me feel like I actually mattered! Alex Loura was awesome to me, he was honest, informative and most of all passionate when showing me, my new 2017 Jetta! Overall, if you're looking for a new car and want a great experience, go to Mattie!

Paulette Ethier

Thank you all at Mattie Imports Inc. To all the sales employees that helped make my experience in buying a new car great. I did my homework before buying my new 2013 Volkswagen Jetta. The price that was listed on Internet was the price I bought my car for. Mattie Imports did not have any surprises for me or hidden cost. The car was just what I was looking for and much more. The sales people were great to work with very informative explains everything and goes over it more than once or twice. Sends you emails and ask if there any question you need answered that please call them or if you have any problems with the car you need done. What more can I say. I had my 1st service check on my car after 2 weeks to see that everything was running properly . Service dept people answer all the question and all to were very informative .The Technician helped me with a problem hooking up my mp3 to the car and also went over the controls with me more to understand the different things to the car. I mean I was wowed . I recommend buying a car from Mattie Imports and have your car serviced there. Very Happy with Mattie Imports. Thank you Again!!!!!!!!!!!!!

Peter Mitchell

Went to have my tire replaced, oil changed and have a low coolant light checked out. They did everything, it took two days but I finally had my car back and only having to pay the 100 dollar oil change. As soon as I get in it , it was clear something was wrong. Apparently someone didn't fasten a pipe completely and it disengaged my turbo. So I had to bring it back and miss a day of work and I was obviously upset. They told me to try a different dealership next time and not to go back. Awful work done and awful customer service on the managers part. Never go here.

Mike S

I just leased my third vehicle from Mattie, and I can't say enough good things about the dealership. From general manager Brian Farrington, to the sales team and the service department, they have always treated me like a VIP. They have consistently given me a better price than other Audi dealerships in the New England area (believe me, I shopped around). They pick up and drop off my car from my driveway whenever it needs service, despite the fact that I live an hour away. I get a loaner whenever I need one. The service is scheduled quickly, done properly, and followed up on. I have owned many cars over the years, including several BMW's. I have never had a dealership treat me as well as Mattie Imports does. I recommend them highly!

Michael Stergiotis

Avoid this place like the plague. Between my mother father and I we have purchased four vehicles from this dealership, and I'm currently waiting to buy the new 2018 Tiguan. I brought my 2016 Golf R in for his regular service and they folded my rocker panel on the lift. They insisted on me letting them fix it, they told me to return the following Saturday and that it would only take an hour, it took four hours. By the time they were done I was so late for what I had to do that day that I just quickly looked at said it looked fine and went on about my day. The next morning when I took a look at it I noticed that they did a piss poor job of putting it back together. I called the dealership and told then that I didn't have another four hours to wait and that the next time it got serviced they could address the issue. Two weeks later I was in a very minor accident and took my car into the body shop that Mattie uses for the repair work. I called the dealership and told him that it was there and said that I would like the rocker panel repair the wall it was in the body shop they use. It didn't seem like a problem for them and I thought everything would be taken care of. When I went to pick up my car at the body shop in formed me that the part that was damaged was a disposable part that cost $650 and that Mattie did not want to pay to have it properly replaced. That they wanted to try to fix it again the Improper way and that I should take my car back to the dealership. To have them do another half assed job on my year old $45,000 Limited addition Volkswagen. When I contacted Volkswagen directly they let me know that Brian at the dealership claimed that I was lying, they admitted that they damage to my car but that I was satisfied, and that I was trying to scam them to damage that during my accident. A statement that made no sense since the other person's insurance totally fixed my vehicle. In past year since I bought my last vehicle there, the sales person who sold me my car left, and the service manager who used to service my car left. It's a sinking ship. Don't get dragged under with them. The fact that the dealership is in an impoverished figure and is basically falling apart while the owners park dealer plated Bentleys and Lamborghini's by the customer entrance should set off alarm bells. I will be going to Mastria for my 2018 Tiguan.

Peter Walter

Great sales and service, not a high pressure sales crew. Bought my last Golf there in November. They were very helpful.

Chris Colocousis

Brian and his staff are the absolute best! This is the 5th Audi (in a row, mind you) that I have purchased from Mattie Imports; Brian and his team give me no reason to look anywhere else. I have also bought two VWs for my teenage son from Mattie. They always make me feel like I'm the most important customer they have; it works, too because I keep coming back. Great job, you guys and thanks!!!

brian duarte

Love my 2010 gti, jonathan tartaglione was an amazing salesman!!!!

Patricia Kalble

This is my 4th purchase from Mattie and we were once again pleased with how professional & helpful the staff was. Alex answered our questions, offered us an option that we hadn't considered and then we made a decision to purchase a Golf Alltrack. Tom did an amazing job with the financial paperwork and helped us get a great interest rate. Chris in delivery was extremely helpful and took time to explain the operation systems of the car.

Shelley Cardoos

I had a great experience buying a car with Mike and working with Steve "the finance guy". They honored the internet price that I found and it was a great deal. I love my new Volkswagen!

Kevin V

Very cramped dealership would not recommend to anyone

Tom Slaight

Mattie Imports have done a great job of shepherding me through the difficulties that Audi has had with its legal difficulties. They have kept me informed and up to date as the settlement proceeded. This is my third Audi A6. It's a great car, comfortable, roomy and reliable. Mattie are good people to keep my car running smoothly and reliably.

AMILCAR Ferreira

Horrible customer service. Extremely pricey and poor quality

R Kane

I went there to look at and test drive a VW Tiguan. They asked for my drivers license and a credit card (for damage during the test drive, they said). I did not know (much less agree) that they would put a $500 charge on the card. They didn't have a car that met my specs, so I left. They would not reverse the $500 charge until I complained to Mastercard. I will not patronize this dealership, even for service, now that I have both a Tiguan and an Audi. And I have to say, their outlandish positive Google reviews look ridiculous, and fake.

Susan Wheeler

Mattie Imports is a really great dealership. I just leased a Golf Alltrack after driving a rabbit that I purchased from them in 2008. I serviced my rabbit exclusively with Mattie and knowing how great their service department and customer service was determined the dealership I would go to. I was not exactly sure what car I wanted or if I should lease. Glenn was so helpful providing cars to test drive and clearly explaining and answering my questions. He was easy to work with and one of many of the Mattie team to help put me into my new Alltrack. A very respectful and professional dealership.

Lauren Panaggio

Makes car buying easy!

Bryan Macedo

I worked with Shawn and Jon to purchase a vehicle and they were both incredibly knowledgeable and accommodating. They kept the place open past closing hours and worked with me to come to a fair purchase price.

Sean Walther

I called up to find out when a sales rep would be available. We agreed on a time. I showed up and sat for 35 minutes waiting before I walked out. I'm taking my business elsewhere.

Jay Cee

This place is a true rip-off, please do not have your car serviced or purchase a car from them.

Brian Watkins

It was my pleasure to purchase my car from Angel & Tony. They both were very knowledgeable and professional. If you’re in the market for a great Pre Certified Audi, make sure you reach out to Angel or Tony. You won’t be disappointed!

Ron Wallace

We took delivery on a CPO Touareg just before Christmas. Earlier in December, we had arrived at Mattie just before closing and DJ was able to get an exception for my wife and I to take the vehicle out for a test drive. It turned out to be the car for us and DJ worked with the Mattie team to make it happen. The delivery coordinator, Chris, spend a great deal of time with us explaining all the features and technology in this VW. Thanks to the Mattie team. Ron W

Judith Abbate

I bought my Q5 three months ago at Mattie and it was a very very good experience from start to finish..Mark Campellone was my sales associate and he was probably the most knowlegable person I could ever ask for. This car has many many bells and whistles and AFTER the car was purchased and everything was signed and sealed, Mark spent about an hour making sure I understood the basics, configured my Iphone, and went over many special features. He genuinely took pride in making sure I was confortable. I am very pleased with the car and just as pleased with the experience of buying the car.

Business Hours of Mattie Imports,Inc. in Massachusetts

SUNDAY
CLOSED
MONDAY
8:45AM–8PM
TUESDAY
8:45AM–8PM
WEDNESDAY
8:45AM–8PM
THURSDAY
8:45AM–8PM
FRIDAY
8:45AM–6PM
SATURDAY
8:45AM–5PM

PHONE & WEBPAGE

Mattie Imports,Inc. en Massachusetts
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