Reviews of Land Rover Sudbury (Car Concessionaire)

Kaynam Hedayat

Excellent customer service by Max.

Lisa Gisondi

Best experience I’ve had at a dealership! Quick response to an email I sent inquiring about a new Evoque from Justin. Helpful and knowledgeable sales manager, Bobby. And Andrew was also very knowledgeable when walking me through all the details of the car and getting everything set up before I drove off the lot in my new Range Rover Evoque!!! Very friendly, personable and helpful across the board ! Thank you

Justin Lloyd

Excellent shopping experience with Max!

Sarthak Mohanty

John Ham did a fantastic job as he was very knowledgeable and welcoming. A deal was completed within an hour as we got a great deal for a jaguar. 10/10 recommend!

Jason L

Mason was great to work with. Very low pressure and worked diligently to find the vehicle with options I was looking for. I was very particular about what I was looking for in my Velar. Unfortunately the vehicle I wanted was not in their lot, but Mason found what i was looking for. I would highly recommend this dealership working with Mason and the sales managers there.

Fedler Edouard

Great customer service ask for Maximus Rivadeneira!!!!

derek upshaw

Jeremiah was a great sales guy very personable stop in and buy a car from him

Jermaine B

The guy at the parts department was helpful in putting my wipers on my vehicle. Thanks buddy! You're the man!

Liliana Goumnerova

Fantastic experience with friendly knowledgeable team lead Jeremiah. Would recommend him and the dealership.

D&S Hawkins

Great customer service !! Ask for Maximus !!

Eduard Bublik

Emmanuel Diaz was a wonderful experienced employee who showed me the ins and outs of the cars. Honest and encouraging.

Anisha Reddy

Wish I could give lower, but cant. Last year, in july 2018, I went to see their Discovery sport 2018. I like it but didnt wanna finalize it but they said the offer they had would end that evening, so I kinda rushed and said yes and signed a paper. But remember the stuff hadn’t got to bank yet, next day I changed me mind, so called them saying I didn’t want it. But they didn’t let me get out of it, werent helpful. The bank hadn’t approved it nor did I get the car keys yet. They basically forced me into it. And now, Im leaving the country and wanted to get out of the lease. Apparently the wonderful landrover group doesnt let tou get out of lease easy. Either you buy the car out or pay the remaining amount on the lease. I just paid $9k ( that iz saved up for college) to another dealership to buy out the car that I used for 9 months along with the monthly payments I did for lease. Out of which Iwas out of country for four months..!!!!!’Thats not where this ends, I got my car serviced to check AC before I sell it off and they returned the car last Wednesday night and Thursday morning the car started giving me trouble and in the evening when I left work, the car broke down. They messed up the wiring and the car didnt power on. So had to wait till the guy came and towed it . And next day I had a buyer for the car whose appointment I missed cause of this. The service team is never available.

johnny bboy

Ask for Max... Knowledgable, experienced and very accommodating. You won't be disappointed or disatisfied...

Ivan Echeverria

The sales department is great, but the service department is just horrible. I had to reschedule my appointment 3 times. they told me that the system was broken and that is why they missed the pick up. I don't know why the service managers cant keep up with a minimum service standard. this is supposed to be a luxury brand!

Wanda Burnett

Jeremiah !!! Was very patient Caring very help with me when buying my 1 st Ranger Rover !!!!! Excellent customer service experience Thanks you. Buying a new car is very stressful and he made it easy to sign on the dotted line. 5 stars !!!!!!!!

Chace Labrador

This place has been nothing but horrible. From the first day I bought my SUV until 4 years later. They won’t stand behind their products. Terrible sakes people. And They give you a hard time getting loaners dropped off. When it’s time to trade up~ they don’t call you back. I brought in my immaculate low mileage SUV for a trade in , And received a LOW ball trade in value. Insulting. especially when the sales person later stated, “l can do much better on that price”. Be honest upfront!! I recently spoke to the GM, Andy , and asked about the drop off and pick up service if I get my new vehicle there, I’m buying very soon. The ad for that dealership states 50 mile radius, even for an oil change . I am well within those 50 mile perimeters. He told me ~ “if I think your issue is a priority we will do it”. What?!?!? Apparently being a 20 year customer and purchasing $80k vehicles won’t qualify you as a priority. I won’t go back. Lots of other dealers to pick from. Remove your ad if you won’t honor it for what it claims and for EVERYONE.

Tony Manousos

I had an excellent experience at Land Rover of Sudbury thanks to Luke Johnson! He's friendly, extremely knowledgable, attentive and follows up with you throughout the entire process. I never felt pressured and would recommend purchasing a vehicle from this dealership. Make sure to ask for Luke, you won't be disappointed!

Brian Mahler

I just had my first experience with Herb Chambers Range Rover. Justine and Neil were both super personable, professional, and helpful. Highly recommend them and the dealership to anyone looking for a sweet car

Chris Lankowski

My husband and I recently purchased a Land Rover Discovery Sport.at the Sudbury dealership. We were so fortunate to have the pleasure to work with Max R. He was simply delightful, extremely knowledgeable, accommodating and interesting to talk with. Also, Chris made a home visit to assist me with questions I had about the vehicle. We have owned many vehicles over the years, but never had such personal attention. Thank you Herb Chambers of Sudbury, and thank you Max.

jude nwankwo

Good customer service ask for max

Kathryn Price

I recently had a wonderful experience at the Land Rover in Sudbury. Max Rivadeneira was the sales person that assisted us in our purchase of a Range Rover Velar. Max was extremely helpful and knowledgeable about the two models we were interested in, and explained the many options for us to choose. He was personable and made the whole process of purchasing a car quite enjoyable. He handled all the paperwork and details so that everything went smoothly and we were able to pick up our new car within a few days. I generally do not like to deal with car sales people because they are often high pressure. However, I was very impressed with the manner in which Max explained things to us, showed us various vehicles and option packages, and a took extra time to facilitate a successful purchase.

Olvindiaz16@yahoo.com Diaz

Excellent service ask for maximus

Lissie Rau

Max was great and we were very happy with his customer service and knowledge.

Lyndsay McGonigle

Land Rover Sudbury has a collection of experienced, knowledgable, friendly and helpful staff that will make your car buying experience easy and enjoyable. From the first test drive, with Sarah, to navigating the sale with John, exploring financing options with Justin, and learning all about the exciting features of my new car with Chris, the entire process was pain free and actually very enjoyable. I felt secure in their hands throughout the process, and never felt pressured or discouraged but rather like a friend coming in to see the gang. I look forward to having my car serviced at this location in the future knowing that we will be in good capable hands. Keep up the good work, LRSudbury!

John McFadden

I recently bought a Jaguar at Land Rover and Jaguar of Sudbury and had a great experience and got a really good deal! Mason, the sales rep, was awesome and the Finance Manager, Justin, was very professional too. I really appreciated the time they spent with me on such an important purchase. Great team.

Greg Regan

Great experience at Jaguar/Land Rover of Sudbury working with Hannah P! I met Hannah on my initial visit to the store and likely drove her and her peers a little crazy over my next 2-3 visits with all the options I wanted to see in terms of cars and packages... I had a pretty wide range of what I was looking for in a car between different vehicles, leasing options, buying options, etc. Hannah was fantastic in helping me understand all my options, walk through all the different cars/suvs and test drive a bunch to narrow in on what I ultimately ended up purchasing. Thanks a ton! Loving the new Jaguar!

Oscar Almeida

2nd time leasing from Land Rover / Jaguar Sudbury- (our first lease was a Land Rover Discovery). This time we worked with Jeremiah - the experience was excellent - he was attentive to all details and requirements as we discussed our needs on our new lease. Jeremiah was quick and effective in identifying and delivering a specific vehicle (Jaguar E-Pace this time) that met our needs - and then was able to work out a great deal for everyone. Once again, just like the first time, the experience was excellent.

Van Wang

Mason Ha is very nice and knowledgeable sale person, he was very helpful during my new 2019 Range rover purchase. Good experience. I will recommend him.

Christopher Butts

Our experience was great Justine got back to us right away when we called to see a specific car. She communicated well and helped us schedule a chance to see the car we wanted. When we arrived Tim knew who we were and what we were looking for and helped us right away. It was an easy seamless experience and they even had free donuts juice boxes and muffins for our kids. They were very nice and helpful. Highly recommend

Jonathan Rosario

Worst service center I have been to. My co-worker had his Land Rover Discovery service at this establishment for an A/C problem last year, May 24, 2018. The work was completed stating that they found damaged O-ring. The repair order states that they recharged the system and found no other problems. One year later, the A/C does not work again. I found it odd cause I know many technicians that work for the Herb Chambers company that do great work. So I went with my co-worker to see if they can see why the A/C system is not working since Land Rover of Sudbury were the last to work on his A/C system. I soon as I walked in I notice unprofessional personal. The service advisor we dealt with, Bob Wendler, stayed in chair and didn't even greet us. When asked about how long the warranty is on labor he stated that is one year but nothing is written on their repair order. He didn't even care what was the concern with my co-worker's vehicle or try to accommodate with my co-worker. He stayed in his chair, slouch down and didn't even try to win a costumer. I felt so disrespected on his demeanor. Is personal like this that make me question why I served my country for so many years. I will never recommend this establishment to anyone. I rather drive to Norwood.

Steven David

Outstanding experience start to finish for my second purchase at LR Sudbury. Bobby Strickland made this purchase easy and handled all of the details simply and efficiently. David Melkonian was also a big help with the final details. zero pressure, zero back and forth just a positive experience from a top notch business... highly recommend this dealership.

amisha patel

Great Customer Service Ask for Maximus Rivadeneira!!!

Tarun Baveja

My experience at Jaguar Sudbury was great. I met with Max and Chris there and they were both extremely helpful

Yuman Sun

Fast service ask for Max

Brad Furnival

Manny Diaz was great throughout. Very helpful. Would reccomend.

Mayendran Pillay

Jeremiah Mandley was very professional, responsive and provided excellent service & follow up.

Raul Marcos

Truly outstanding experience. Very professional service and very quick follow-up. Always a pleasure.

John Herbert

Jeremiah has been a real pleasure to work with from start to finish. We have collaborated with a number of top notch individuals over the years through the Herb Chambers family of dealerships, and Jeremiah ranks up there with the best of that very high quality group.

apostolos klontzaris

I came to Land Rover Sudbury and I met Max who gave a great service and made me feel ready to buy one on the spot!!

Donald Kenton

Jeremiah , Great job on the car . My wife and I are very happy. Thank you , Don

Pastor Alexandre Silva

when i got here Neil and Hannah welcomed me with alot of attention and kindness, they were both very professional and dynamic. They represent Jaguar Land Rover beautifully. I feel like family. Thank you Neil and Hannah for my new 2018 Range Rover Velar!!!!

Ian Mentiply

Great experience, thanks to Max, did a wonderful job, easy process, personable and energetic, thank you. Would strongly recommend him for your next purchase.

sumavatey sarin

Sofia is very helpful and a hard worker. She called me several times just to make I am happy with her services. She also informed me the services available at the dealership. She is friendly and a very nice to work with.

Yaris Accounting & Consulting

My name is Yaris, my purchased of the new Range Rover Velar R-Dynamic was a total coincidence. I stopped by Range Rover of Sudbury after having a bad experienced at the Mercedes Benz of Shrewsbury. I was welcomed by Thiago, a young man, who was very polite and professional. He guided me to THE BEST sales person I have ever known, I have been leasing Mercedes Benz vehicles for the last 10 years and trust me, I know when I tell you he was GREAT, his name is Jeremiah, originally from Chicago & transfer to sudbury Ma, from California. This young, talented and professional Man, made me feel so important and explained the vehicle sooo good, that it made me called-off the deal I had at the MErcedes Benz of Shrewsbury. I am extremely HAPPY with my new BEAUTIFUL 2019 Range Rover Velar

david letterman

Great Service and will be returning to see Luke when my lease is closer to maturing. Thanks!

Mike Santonelli

Came in to drive Range Rover evoque 2020 great experience with matias Cassino !! Come see him

Peter Nikitas

John Voong did a great job getting my deal done quickly and accurately. Second car I’ve bought from a Herb Chambers dealer. Won’t be the last!

Bruce Griggs

Amazing assistance from Justine Tourtellotte, a Client Care Specialist at Jaguar Land Rover Sudbury. Recently returning from overseas I was interested in purchasing a LR Discovery. She assisted me with answering all of my questions and eliminating any doubts I might have had. First class service in every sense.

Melanie Ann

I hate shopping for cars. But I had a really great experience at Land Rover Sudbury, with Matt Phillips. I was not in the market for a Jag or Land Rover, but a used Mazda that was listed at the dealership. From beginning to end, the entire process was comfortable. Matt took the time to walk me through everything, and his easygoing and personable nature made me wonder why more dealership salesmen aren't like him! I brought my husband for backup, but hardly needed the backup since he was impressed with Matt's demeanor and professionalism as well. We were able to negotiate nearly to a T the exact deal we wanted. I'd highly recommend you see Matt before anyone else!

beata natalia

Bobby Wendler is a fantastic service advisor! Brought my CPO land rover in for 20k service and a couple other minor issues, and he was truly fantastic to work with! Job nicely done by this service advisor!

Ana Zavodini

Very professional, sweetheart helping me concrete my dream come true Car! Thank you Jeremiah Mandley hope Boston is so welcome to you like you where to us at the store!

H Singh

Working with Max & Pablo was a great experience! They both were very professional & easy to work with. Really happy with my Range Rover Sport. Highly recommend them!!!!

Tashiani Blyther

Would not recommend going to this dealership. The disrespect that I was subjected to was inappropriate and unprofessional.

Jay Barber

I purchased a BMW x6m from the dealership and had a wonderful experience from the first phone call to meeting Amr. He was very accommodating and helpful and helped the whole experience easy and smooth. They did everything I asked for and helped the process go very easy. I Highly recommend this dealership.

Steve Szot

What a great experience. Justine Tourtellotte's assistance with my initial questions and subsequent follow through made me want to drive out of my way to see what this dealership was all about. Once there, she introduced me to Matt Phillips whose easy manner and knowledge depth helped me make the decision to purchase a Jaguar from this dealership.

Soleimy Soto

Very pleased with the service I received from Mason and Justin. They were very helpful and insightful. I love my new Range Rover!!

Elaine Toher Hobbs

Good customer service. Ask for Max or Neil.

Conor Kearney

Great customer service. Ask for Max!

Daniel Varraco

Jeremiah was great! Highly recommended!

wiriam paulino

Awesome customer service. Ask for Max

Ian Hyoungbuhm Shin

Great place, great people, and great customer service. Thank you so much Manny!!!

Jon G-N

Amr was very personable and very professional. He did an excellent job and everything went very smooth. It was a pleasure doing business with Amr and i would recommend this dealership to anyone. Customer service was ⭐️⭐️⭐️⭐️⭐️

Lisa Malo

I’m definitely excited about this car purchase... I came in to look at both 2016 and 2017 Certified Pre-owned Evoques. Manny was a DELIGHT. He made the process simple and fun. And even though the truth is that I most likely would’ve bought the car anyway, Manny sealed the deal and really made a lasting impression — he is the reason I’d come back for my next car purchase/refer family and friends/tell people at work they should come here, too. (Oh, and sing his praises to my mom.) He is GOLD. Bonus shoutout for Jeff, who was funny, nice, and really knowledgeable, too. And, guess what: I’m driving away feeling great!

John Martin

I believe this dealership is great if you are a standard customer. By that I mean you are a resident of Mass, use the dealers financing options (which had REALLY high rates) and walk in the front door to purchase a car. I was none of these. I purchased a car remotely, used my own financing (and saved a lot of $$), and live in another state. While the dealership said this was common for them, for me it was a total disaster because they were so disorganized. Finance: Couldn't provide the correct ACH information to USAA - a fairly large and common auto finance institution, this caused a 10 day delay. How can a finance department no know the difference between an ACH number and a wire number? Registration: Delay, excuse and more delay. It was so bad, that I received the car via a transport company I found (the one they recommended was $150 higher, and slower to deliver), but I didn't have license plates because the dealer didn't process them. Then when they did process them in NJ (the state I live), they had them sent BACK to Mass, then UPS to me. Oh yea, and they sent them "overnight" promising Saturday delivery, guess what - they didn't specify Saturday delivery so I got them on Monday. Detail Department: Don't let them buff your car. I purchased a very expensive car and it was delivered with swirl marks on every surface! I need to go and get it professionally detailed on the outside to have the swirl marks removed. I am profoundly unhappy with this dealership and welcome a call from them - however now that they transaction is done I am not sure they care.

Matthew Braley

Bobby did a great job!

luis amador

I want tp thank Pablo Fuentes and Max for and excellent job they couldn't be so nice and helpful, thank you.

lauren mahoney

Jeremiah is extremely knowledgeable and helpful. He helped make the process go smoothly. Highly recommended working with him.

Fatima Elwakil

I would like to thank and recommend Dylan for taking care of me and helping me get exactly the car I wanted. He was very helpful and knowledgeable and treated me with respect. I greatly appreciate his help as well as Edgar’s of Herb Chambers for their professionalism and care.

mark tutelya

Friendly service! We came here just to look at cars and Emmanuel came out to great us as soon as we got here.

Brian I

I've worked with Max Rivadeneira and he is by far the best salesperson that I've ever worked with. I've shopped before at Landrover Norwood and the sales team there is less concerned with helping their customers find the exact car they want and more interested in making a sale. Max went above and beyond to help me find the right car, was able to look through his inventory and make sure I understood the differences between all th models and most importantly how each car was different with the options that it came with. If you are shopping for a car, ask for Max, you won't be let down.

Alyson Shea

Absolutely great experience from start to finish. Audrey on phone,Manny on sales and Jeff Tucker on finance. We were trying to get out of a upside down lease from a different dealer. We weren’t to optimistic until we found Land Rover Sudbury. Got a great car that I wanted at a great price and put the lease mess behind us. Everyone involved made us feel like an important part of their day. We are repeat Herb Chambers customers and won’t shop anywhere else in the future. Definitely recommend to family and friends. All three made it a very pleasant experience.

Kevin Finnegan

Had a great experience working with Jeremiah, he took care of me and helped me upgrade my lease to a new 2019 Range Rover. If you're looking for a Land Rover or Jaguar, be sure to stop by Land Rover Sudbury and ask for Jeremiah!

Dan Monfried

I just bought a Range Rover Sport from Land Rover Sudbury. Worked with Matt Phillips and Bobby Strickland. They along with GM Mike Amato were fantastic to deal with. They gave me a great price on my trade-in. I would buy from them again without hesitation. Chris Coffin delivered the car and spent over an hour teaching me the car and made sure I understood how to use every bit of the car before he left. Buy from the dealer without hesitation if you're in the market. Dan Monfried

Patrick Holt

Recently bought a 5L supercharged Range Rover from LR Sudbury. Max Rivadeneira was exceptional from start to finish, as was the whole team. Great work.

Michael Zong

Came to the dealership and Mason was on point with reasonable price and was very helpful. Smooth transaction. Will recommend him. Thank you Land Rover of Sudbury!!!

Minghua Sun

Great experience at Chambers Land Rover. Went in for the new Range Rover Velar. Luke Johnson was helpful and knowledgeable. Very busy location but with very helpful employees. I will definitely do business again with this store! Sales Manager Edgar was not pushy like the other stores I visited and took the time to explain the process. Best dealer experience to date!

Meghan Tulley

I visited Land Rover of Sudbury and they were very helpful. I showed up without an appointment and the team was able to help me right away. I worked with Max Rivadeneira.

Thiago Silva

Great service here!! Make sure to ask for Max!

yuwei zhang

Leased a car with my husband today. We felt very welcomed during the whole time. The sales person was John Ham. He is a professional and helpful person. Both the finance manager and him worked very hard to help us with all the process. I would recommend this dealer to everyone I know.

Lisa Washington

Jeremiah was very pleasant, highly recommended herb chambers!

Rosemarie Gordon

Just purchased my second vehicle from you guys since September! My sales rep was Neil, he is awesome! Neil has a great temperament and didn't try to sell me a car without all the hype. My husband and I received great service and attention! I also want to give a big shout to Bobby in the service department, for he is the only one I will deal with for all my service needs! Great team over at Land Rover Jaguar in Sudbury!

Elsa Santa-Elena

This is our second time buying a car here with Max. Max and the staff here are really attentive and works hard for a great deal you’re looking for. My husband and I didn’t feel any pressure and didn’t feel like we got the “run-around”. This place is always busy but didn’t feel out of place. I’m pretty sure we’ll come back again for the next Range Rover suv we want. Thank you Max for the great service!

Thom Kenney

Exceptionally positive experience at Land Rover Sudbury. Manny Diaz was a consummate professional, never applying pressure to make a sale just to get a deal done and demonstrated a genuine interest in helping us find the right Land Rover at the right time. Even though our initial visit didn't end in a sale for Manny, he quietly kept his eyes open for our ideal configuration. He exemplified Herb Chambers' messaging that they "don't sell cars, they help people buy them." When a near perfect configuration match showed up several weeks later, Manny's personable and low pressure style connected us with a Discovery that we're incredibly excited about. Adding to Manny's personal touch, Keith Burns' willingness to work through the finance details via phone and email made the paperwork aspect seamless, and Jeff Tucker got us in and out in a matter of minutes. The finance team's professionalism and efficiency matched Manny's. This was our first Land Rover experience and it was such a positive experience, we're certain this won't be our last Land Rover or our last purchase with Manny!

Diane Varraco

Jeremiah did fantastic job he’s a keeper. Personality plus very helpful

Juliano Pereira

I have been leasing cars for over 16 years. My experience at Land Rover Sudbury is by far THE BEST TO DATE! I'm not one for writing reviews, but felt compelled to do so given how incredibly friendly everyone was. David (our sales associate) was a true gem! Super friendly, courteous and genuine. All of which makes our leasing experience extremely enjoyable and relaxing. Keith Burns (our finance manager) was also great to work with. From previous leases, all finance managers have been extremely pushy with service plans and such. They have also been quite rude and cold. Keith was a 180 from past experiences. He was very pleasant and kind and friendly. Simply went over all packages and left it at that. We made our decisions and moved on. Again, just adding to our overall AMAZING experience. Lastly, Mike Amato (general manager). He is the pinnacle of what other GM's should strive to be! Very courteous, incredibly friendly, very attentive to my concerns and a joy to talk to! Mike has changed the negative perspective I have been carrying for all these years. It just goes to show that if you treat others as you wish to be treated, ONLY GOOD CAN COME OF IT!!!! To Land Rover Sudbury: Thanks everyone that was involved in our Discovery Sport lease. It was truly a pleasant and memorable experience! - JP

liu Bruce

Great customer service ask for max rivadeneira

peter derivolkov

I had a great experience here! My boy Emmanuel greeted us at the lot and gave us a tour of the place. Great service definitely recommend it!

Donna Coletti

Recently purchased a car from Land Rover. We love the car and Manny Diaz who was our sales associate was great! Manny did not rush our decision and was able to answer all of our questions and or concerns. He helped us on making the best decision. Overall our experience with Sudbury Land Rover was excellent!!

lipsa pattnaik

John Ham helped us finish a great deal. Very nice and warm guy. Helped show many features and did a great job helping me learn more about the jaguar car. Great dealership great guy!

Nicolas

Great Service ask for Maximus Rivadeneira!!!!!!

Talha Algur

Thank you so much Max and Andrew for helping me with my Range Rover !!!

LOI NGUYEN

Fun place and friendly staff !! Ask for Maximus !! I will get my Range Rover Sport from him!!! 2020!!

veda thirt

Max was the most helpful salesmen. He let the cars speak for them self while equally teaching me what I needed to know about the cars. The ups and the downs. We looked at the CPO F Pace Jaguar and the new 2018 E Pace. I was intrigued by the cars online but Max’s help genuinely enhanced my enjoyment of the car. Not only kind but just a genuine person who is passionate about their craft. ASK FOR MAX!!

Madanodaya Sundhoro

I have a great experience with Pablo. He is very responsive and very efficient at his work. I get my car sales process quickly and flawlessly. His manager Edgar is very friendly and very helpful. One of the best car sales manager I have deal with. If you go to this dealer I recommend you to speak with Pablo and or Edgar.

Chef Lucmann Pierre

06/07/19 - Had an awesome experience this morning from 2 gentlemen at the dealership, (1 from the parts department and the other from service), when I went in to purchase a part and have it replaced on my vehicle. They were both very pleasant and accommodating. To both gentlemen, thank you for your kind & prompt service and for representing the Land Rover dealership so well - Chef Lucmann

Afton Dean

Manny is an outstanding Sales Rep. He has my highest recommendation if you visit this dealership.

Sarai Velez

Excellent service ask for Maximus rivadeneira

HUSTLE FAMILY

I went to Herb Chambers Land Rover Emmanuel and Max they help me out a lot they were great.

Kelly Lockwood

Manny was attentive, informative and really wanted us to have the right car for us. Highly recommend him!

paolo chawla

Great customer service . Thanks to Max

Megan Weaver

Amr was amazing to work with. Extremely professional and helpful to work with!

Michael Durwin

I’d like to give these guys a good review but that the service department couldn’t be bothered to answer my call or return my voicemail for a simple repair has screwed up my travel plans for the next two days. I could have had my car repaired in the time it took to get in touch with them by any other garage.

Marcelo Franca

Great! Great! Great! Experience. Bobby is the most professional and kind person I've ever met in a car dealership. Before the Land Rover, I went to Cadillac Lynnfield the sales agent was more concerned to impress me with his ridiculous fake super bowl ring than listen to me. So I drove 2 hours total without making any deal with him. I hate to cross path with old guys and with old mentality of sales strategy when you can find guys like Bobby. Thanks Herb Chambers we are happy to be in this family for so many years.

Edward Deng

Good customer service as for Max

raymond lam

Land Rover Sudbury truly exceeded my expectations! My wife and I came in during a busy time, but was nonetheless treated with utmost care. Our representative was John Ham, who not only greeted us enthusiastically, but also managed to answer all of our minute concerns. Will definitely be recommending this place to my friends and family!

Clint Baptiste

Purchased a BMW M4 Convertible from the pre-owned inventory. My salesman, Mason Ha, was great to work with. He was honest and straight forward. He was very responsive to ALL of my requests and was very accommodating with appointment schedules. I was a bit disappointed during the delivery when I noticed that the scratches on vehicle that were to be removed were still on the vehicle. I thought that should have been taken care of by the dealership as agreed upon during the sales processes.

Matthew Messuri

Frank was the single most disrespectful service “professional” I have encountered in my life. I went for a walk while waiting for my vehicle to be finished and to my dismay I witnessed a car being cleaned with a power washer in the back parking lot. I wasn’t surprised when my car came back with paint chipped off it in multiple locations including the Range Rover lettering on the hood. When I raised the issue frank threatened not to repair the damage and denied the power washing I had just witnessed with my very eyes. I saw it on the back corner of the building nearest the road, right next to a drain. Frank was confrontational and threatening. When I mentioned the power washing he started to walk away and said he wouldn’t repair the vehicle. I don’t know how this man could be a service manager and I suggest the location find themselves a new one. He threatened not to repair items under warranty and my car came back with a nail in the tire... They ultimately charged me for the tire and after pandering to their service manager frank, repaired the damaged lettering, but not a paint chip around my front parking sensor. I couldn’t bring myself to even bother to have my car fully restored to the condition it previously was before I brought it there. The second picture has yet to be repaired. You can actually still see the water from the wash on it. I took these at the dealership right away as I was shocked the damage was so obvious to my front end. The nail in the tire was “found” when they were repairing the damage to the lettering, they repaired it and charged me without consent.

Tomas Cuevas luna

I want to thank Maximus Rivadeneira and Manny Diaz so much. He is extremely kind and really helpful and my experience with him was great. And I will definitely come back very soon!

Bilal Mehmood

Met with Matias to test out the new Evoque... Great experience...trying to decide between the Evoque and discovery sport ..

Elizabeth Bartlett

Thank you! Just had the best experience with Sofia in Sales! A total professional that gave me the time and attention I really needed to help make my decision. She was patient and knowledgeable and I would give her a trophy right now if I could! Keep up the great work Sofia and definitely ask for her if you stop in!

Robert Sheehan

Luke helped me out with my most recent vehicle. Great service and made everything super easy. Would definitely recommend

Jason Nunez

Ask for Max... Best sales person you'll meet.

Luanna Dealmeida

Love this dealership! Purchased my brand new Range Rover here, and came here previously for repairs and quick fixes on my old car. Purchased my car with the help of an AMAZING staffer, MANNY! He is incredibly helpful, thorough, and attentive. Made the whole process so much more easier and relaxing. Put me to ease when buying this car, especially knowing when purchasing a car can be nerve racking. Any questions I have now in regards to my car, he always answers them and helps ASAP. I recommend him!

robby lender

Nice place.

UMUT SELAMET

Jeremiah was very helpful and profesional. He even played with our 5 year old son while waiting on documents. He is the reasin we bought our new car!

Larissa Bortolini

I went there to shop a car with my husband... and Tim ( sales person ), gave us the best experience vehicle shopping ever. He treat us like a friend! And the dealer there is also great !

Curt Raffi

You have to simply love a no pressure dealership. The general manager Mike Amato and salesman Martins Krianciunas took great care of me and allowed me to test drive a car without pressure. I was able to walk away and think about my purchase, so that I can come back and have a much more educated conversation. Kudos to Herb Chambers and his team for a wonderful, low-pressure experience.

jedimindknight .

Came to land rover, worked with Max. All staff was very friendly. I bought a car on a Saturday and by Monday it was ready to hit the road, they took care of everything. Excellent experience. Would recommend.

Brenda Rancatore

Manny Diaz made the entire experience wonderful!!!! He is knowledgeable, patient and thoughtful. I will refer him to everyone I know.

Jyovani Joubert

Great shopping experience. I dealt with Aaron Busby who went out of his way to make me and my girlfriend feel welcome during our visit. He was very knowledgeable and treated us like family. Highly recommend Aaron if you drop by Jaguar of Sudbury you won't regret it.

Gary Li

I think going to a dealership can be very stressful especially for first time buyers. Our representative John Ham created a fabulous experience and welcoming atmosphere for us at Herb Chambers. Besides being very patient and knowledgeable, he did not pressure us into buying anything and listened to what we need. His professionalism was a huge factor for me to recommend my friends and family to come back to Herb Chamber for future cars. Thanks John!

Evon Cooper

I have been searching for a specific Range Rover for nearly 2 years. Finally a salesman at the Sudbury office told me that there were no vehicles like this for sale. So I gave up asking. Recently when I went in to get my 2012 serviced I again mentioned to a sales rep about the car I wanted and I was introduced to Jeremiah Mandley. Oh my what a first class human being and dealer rep! He was able to accomplish in one day, what 4 others failed to accomplish over an almost 2 year period. I finally felt that as a customer, I was not being a nuisance but was a special person who was going to get the finest service. Wow! I finally have the car I have wanted for over 2 yrs. I hope Land Rover of Sudbury realizes what a gift they have in this superb human being and brilliant sales rep.

Lynda Rose

Manny showed me the car I was looking for and answered all my questions. Super knowledgeable and helpful! Go see Manny!

Chris Williamson

Jeremiah was amazing! He was knowledgeable, courteous and very professional. My overall experience was smooth and enjoyable - I'd definitely recommend coming to see him.

Jill Bowman

Had a great experience purchasing my first Land Rover. I found everyone I interacted with professional, honest and helpful. I got all my questions answered and found the perfect upgrade to my current vehicle. Thank you to Manny, Jeff and the entire team at Sudbury Land Rover.

Jp Telemaque

Manny was the best salesmen that I've ever spoken with. He was professional, answered all of my questions honestly and appropriately, as well as provided be with all of the information I needed to be able to make a decision. I didn't feel pressured at all, and that made me feel comfortable. Out of all of the dealerships that I've been to, Land Rover of Sudbury with Manny was the best experience that I've had! I highly recommend going there and speaking to Manny.

Cynthia Welch

Manny was very helpful and knowledgeable.

Erica Wilcoxson

We were on the hunt for a used LR4 and we test drove one with Manny Diaz - he was fantastic, friendly, and knowledgeable. We then met the manager who was equally as nice. We felt like the environment was relaxed and felt no pressure. Because we were looking for something specific that is hard to come by we ended up having to purchase our vehicle elsewhere, and we were super bummed because would have much preferred to give Manny the business. When we're in the market for our next Land Rover we'll definitely come to him! We'll also plan on coming to Land Rover Sudbury for any service needs we have with our current car, as everyone we met so far was so friendly and helpful.

Flash Kinloch

Jeremiah provided excellent customer service and timely feedback. I was a remote buyer, but he made me feel as if I walked into the dealership!

Griffey Vice .

Sophia treated my wife and I wonderful. She made us feel completely comfortable and made our car search experience seamless and easy. She also took the time to physically take extra photos of our vehicle of interest and sent them immediately. We thank you for making us feel awesome. Our 7 yr was given a popsicle and was able to watch the cartoon network while we completed our car buy experience. A special thank you to Mason.

tony Orlina

What a great experience! I worked with Mason. As soon as I got there, there he was with a big smile and a welcoming hand shake and attitude. He listened to what I was looking for in a vehicle and actually delivered! He was never pushy or seemed like a care salesperson. He was more like a friend talking about cars with me. Genuinely friendly, knowledgeable, caring, and real. I never in my wildest imagination would have thought that I would be owning a jaguar. That was on a Sunday. He delivered the new vehicle to me the following Wednesday. It was originally going to be on Tuesday, but it was raining. Upon delivery at my home, he went through every single detail I needed to know about the new car. Thank you Mason at Herb Chambers Land Rover Jaguar Sudbury!

Landon Wang

I recently had a great experience at this Range Rover with John Ham’s assistance in purchasing a new vehicle. He was really patient with explaining the details of the vehicles and giving me recommendations based on the needs I explained to him. I’d highly recommend people to look for John if they decide to visit this dealership!

Vivek rai

Get Tim Kang for your deal. He helped us out a lot on our buy. Great knowledge about the cars and even helped us out on comparing the deals from other dealerships. It seems a family here and everybody is very courteous. Will definitely come here again. Update There were things that I was told incorrectly. Like I have to pay full excise on the vehicle and not on the lease amount. I don’t mind paying but it would be better if you tell things correctly. Not sure what all things I will uncover during the course of my lease.

Rosane Cruz

A lot better customer service than before! Ask for Maximus

Zouming Li

Nice people and luke is helping me buy new car for myself. Very honest dealer and good prices. I recommend to all of my family and friends.

eisenmanm .

I can’t say enough positive things about my experience with David Melkonian and Chris Coffin. I buy cars often and work with many different dealerships. The experience I had with these gentlemen was beyond exceptional. They were patient, kind, and professional. I can’t thank both of them enough and will be sending a lot of business their way.

unchalee junton

Great service by Maximus Rivadeneira !!! The best !!

Neil Smith

Fabulous experience! New sales associate Hannah Padula was excellent. She attended to our every need and even went beyond! thank you for a great car buying experience! Oh yeah, our new Land Rover Discovery Sport is B E A U T I F U L!!!!!!

Faber Ruiz

Excellent service ask for Maximus Rivadeneira

TJ Dlugolecki

I love the car that I purchased from this team! Mason was very helpful and friendly and it was an easy process.

Daryl Peddar

Great customer service. Ask for Max.

Anita Chu

I came in to look for a range rover and was greeted by John Ham. He provided me with exceptional service and really spent his time explaining the vehicle to me to ensure it met all of my needs! I was really impressed with his knowledge and had a great experience. I would recommend anyone looking for a range rover to come to this location and ask for John Ham!

melyane oliveira

Good customer service ask for max rivadeneira

Olavo Macedo

Jeremiah was great to work with. Test drove an XF and picked up the car the next day fully registered and ready to go. Thank you Jeremiah. Well done!

Ahmad Reddicks

Jeremiah was a nice salesman down to earth very cool. Not your average salesman. This man kept in contact and went beyond his job description to make me and my girlfriend very comfortable

Brian Stefano

It was a great experience working with Jeremiah and the team over at Land Rover in Sudbury. From the service people and sales folks, to the finance team, they all made it a very easy and enjoyable process from start to finish. They are extremely knowledgable about the vehicles and found me the perfect Range Rover at a very fair and reasonable price. It was the second SUV I bought from them and would recommend LR Sudbury to anyone that is in the marke for a new car or truck. They are the best!.

lavar williams

Great customer service ask for Max he’s great!!

Duncan Jewett

This has been the worst buying experience of my life. Purchased my 2013 vehicle in July. It’s now January. The car has had tons of issues since the day I drove it off the lot. I have been ignored and ignored and ignored. After 5/6 weeks they finally took my car in to service. They replaced the brakes and steering. That’s it. Kept my car 2 months. 2 months and put heart 400 miles on the car. Returned it to me in October and the day it was returned the issues were all still there. Shaking like crazy, defrost not working, transmission slipping, torn ball joints, broken drivers window, rumbling engine shakes when reversing. The windshield was chipped and a missing lug nuts which were not intact before service. The GM didn’t return one email to me the entire 6 months. The woman I was dealing with lied and told her bosses she had been trying to reach me constantly which is false. She ignored all my calls and emails. I have so many records of emails and texts it’s insane. Showing how one side this is. The only person at the dealership who responded to me has been the last 6 weeks and it’s just constant delays in emails and offering me zero solutions. Now they want me to take a day off of work. Drive 3 hours and sit there and wait while they look at my car??? The car needs multiple days of service and it should be serviced. Oh and they have no drivers or loaners available for me? What? That is ridiculous! How is this 6 months later and not resolved. I’m completely blown away by how little this dealership cares. How horrific they have treated me. How completely full of excuses and lack of answers they have for me. I asked them one simple question. How could you have claimed to have serviced this vehicle before selling it? And if you serviced it how come it passed safety checks? You sold an unfit vehicle and can’t take responsibility for this. It’s simple. Fix my car. Refund me on the retail price. Trust me. Unless you purchase a 80k new vehicle they don’t care about you. They have no legs to stand on and I unfortunately have to take further action. Good luck to all of you dealing with the same issues of defective vehicle. Service your cars and stand behind them. Herb should be disappointed and really look into his customers best interest because his staff is not. They have not met any of my proposals or solutions I’ve suggested. Not having a reliable vehicle ruined my holidays and travel plans. It’s been 6 months of car payments for a car that is a lemon. It’s been constant stress and constant emailing and texting of people who just tell me they will look into it. I’m so disgusted and exhausted. Really simple. Fix my car, compensate me back and make this right!!!!

Rita Masouh

I have been with Range Rover for so many years and this was my first time at Sudbury, I had the best experience ever, everyone is extremely helpful and professional. I worked with Mason and Bobby, they both were great. Highly recommended

Kayla Falter

Good customer service from Maximus

brice guillaume

My experience at this dealership was nothing but the best! My salesman Bob Strickland was a great guy that listened to all of my needs and exceeded my expectations. I ended up very happy with my beautiful 2016 Lexus RC 350 F SPORT, and i also want to thank Audrey for being so friendly and helping me set up an appointment to see the car. Travis the Sales Manager was also very nice and helpful considering i got such a great deal on this car. I highly recommend this dealership for any car that you are looking for!

Sebastian Soler

Excellent service at Land Rover of Sudbury by Maximus Rivadeneira!!

Alex Granoff

Jaguar of Sudbury has exceeded my expectations in every regard. Could not have asked for a better car buying experience. Sofia was the first to reach out to me after I inquired about a specific vehicle. She was friendly, courteous, and professional. Neil was my sales rep and he was also friendly, knowledgable and professional. All my questions were addressed quickly, my needs were met, and everything was done on time. Five stars all around.

Clary Ramirez

Thanks to Jeremiah I was able to achieved one of my biggest car dream!

Yijie Ma

I have to say that I am extremely satisfied with their customer service, especially with Robert Wendler, who is a service advisor there. Every time I have a service request, he takes care of everything professionally and timely. Even when their service department is extremely busy, he will try his best to make my life easier. I can't be more happier with their service. They will for sure to earn my business in the future

Lauren Damico

I had the pleasure of working with Manny this week to purchase a new 2020 Range Rover. He was excellent. He was so patient as I test drove 4 different vehicles to figure out what I wanted. He got me in the car I chose efficiently, and quickly. I lucked out getting Manny as my salesperson.

Batum Natkum

Great customer service. Ask for Max, he’s really helpful and friendly. He’s low-pressure but also smart and organized. We really had a smooth experience without have any problems.

Avalon The Don

Jeremiah is the man! Quick service and he's a man of his word. Will definitely shop with him again