Reviews of Commonwealth KIA (Car Concessionaire)

Danae Iannalfo

Wouldn’t even give 1 star but have to in order to leave a review! We called and spoke to a sales woman on the phone. She quoted us a price for a “white” sorento. We specifically asked if we drive there will they honor that price and she said absolutely she spoke to Eric Krist and he said they would honor it. We got to the dealership after a 45 minute drive and they gave us the run around for 4 hours. First he said that the white one is not available for that price. He said the brown one was available for that price. So we said OK will take the brown one. He came back after about 20 minutes in the back doing the numbers and said “oh sorry you need to be military to get that discount.” He knew full well that we were not and they never said you have to be military to get it. They lied about the price and made us drive 45 minutes just to get us in the door. HORRIBLE CUSTOMER SERVICE! WOULDN'T RECOMMEND THEM TO MY ENEMY! Asked to speak to another manager and they said there was only one. They lie to get you in the door and don’t beat anyone’s price! They don’t even honor their own price they give over the phone!

Stephen Duby

Recently purchased a new Optima from Commonwealth and couldn't have been more pleased. I recommend them to anyone who is looking to buy a new Kia. I worked with Jeff Walsh, who was very honest and not pushy at all. Go to Commonwealth if you are looking to buy.

Tracey Dushame

We have purchased a few cars from Commonwealth and cannot say enough about the service we receive. Sean in Kia always goes above and beyond to ensure we are treated like royalty, ensuring we get the best deal for what we need. We always have great experience from the service department as well. Always friendly and helpful.I would not go anywhere else to purchase a vehicle. Their main goal is to ensure that you get a great deal and are completely satisfied with your experience. They truly care about your car needs and what they can do for you.

Marlene polcaro

They treated me awesome love my new Kia Soul...

Timothy Cochran

My wife and I recently purchased a 2013 Kia Optima! We absolutely love it! Kia really has come along way. But it was really about the experience our sales agent Bob Nerden was truly amazing! He was first class he was patient, and calm. He answered all of our questions and he didn't pressure us in anyway! It was the best car purchasing experience I have ever had!

Ivy Yip

We bought our first KIA at Commonwealth KIA in Lawrence. The salesperson, Bob Nerden was very helpful, sincere and knowledgeable. We had wonderful and smooth experience in buying our vehicle and much appreciated the services provided by Bob Nerden! We highly recommend him to any other potential buyers.

Jennifer McKay

We had a horrible experience at our last dealership. This time Bob Nerden was attentive and respected our time. We walked out with two Kia's and a wonderful experience. Thank you!

Paul Errico

I recently was a customer for the second time and will be back!!

Analog Skies

My wife and I recently had an exceptional experience at Commonwealth Kia. Bob Nerden was our Salesperson; he listened to us and we were treated fairly and never felt pressured. The Sales Manager Shaun Berryman worked with Bob and us and helped finalize a great lease deal on a 2017 Kia Sorento. The whole process literally took about an hour and a half on a Friday evening and was actually enjoyable. We never felt rushed but it was also nice that we could complete the deal quickly, with mutual respect, and without spending hours and hours at the dealership. They gave us a fair trade on my wife's 2006 Toyota Sienna and I was so glad they didn't hold the keys hostage on us after the appraisal!! That was refreshing!! Once we had an agreed upon deal we wrapped up the paperwork with Eric Krist the Business Manager who was also a pleasure to work with and who also was clearly on his game just like everybody else. When it is my time to replace my car I won't even think twice about going back to Commonwealth Motors! Thanks!!

Raymond P. Tudisco

Great experience buying a new car from this dealer. I will recommend this dealer to all my friends and family. I was especially pleased with Salesman Robert Nerden and Sales Manager Shaun Berryman.

Philip White

Always tip notch from sales to service

Heather Abbott

I bought my second car there this weekend. I am completely happy. The salesman, sales manager and finance guy were all great and so helpful. I would definitely buy another car there

Malene Coombs

I had no hesitation on returning to Commonwealth Kia. I value their experience and the service is prompt and efficient. It was a pleasure leasing a new vehicle once again !

Donna Felisberto

Had a very pleasant experience with Commonwealth Kia and the purchase of a new vehicle. Bob Newden was a great sales rep!

Clifton Dancy

Having previously purchased 2 Kia vehicles before, I already knew the quality of the product. My biggest choice was the dealership to buy from. Commonwealth Kia had a very easy to use website that I was able to find all the information I needed very quickly, as well as attractive incentives. Bob Nerden greeted me within two minutes of my arrival. He was very knowledgeable of his product and made me feel at ease on the lot. Through the negotiations he was honest and upfront and kept me at ease. After purchasing the car, he took the time to show me how to use all the features. I was very pleased with both deal I received and the service Bob offered. My wife's lease on her Sportage will expire next year and we're already planning to see Bob when the time comes.

Kerrie LePage

Always an awesome experience!! Thank you Brian, Sonlly and Chris!!!

Victor Iraheta

I wanted to share my experience at shop us last commonwealth kia, but you will want to not shop them at all. I called Kia commonwealth to ask about their new car prices and the salesperson says they are the best around and will match any price. I decided to try them out so I went to the dealership and spoke to a salesperson. I found a car I liked and left a deposit of a $1000(big mistake). Went home and decided to check their website to make sure that was the listed price. The same car was listed $1000 lower than the price they were trying to sell it to me. I called the salesperson and asked why that was the case. One the site listed Family Price but then they turn around and tell me you need to be a college student to get that low price, lol. I asked for my money and the sales manager looked me straight in my eyes and said not a chance in hell. So I called the higher manager and he said he try to see what he can do. They called me back and said they give me partial refund. So I agreed(not to smart on my part) went to the dealership to get my refund instead the sales manager was trying to convince me to still buy the car, and called me a liar to my face. I received no deposit after they told me to come in to get it. Btw both sales managers were Shaun Berryman and Josh, trust me they seem nice when you going to close a deal but opposite when you are not. So here is a tip if you decide to shop with them or any other slimy dealership......... First thing you do is confirm the sales price of the car before you talk about financing or how much you want to pay a month. They use sleezy tactics to make you pay more. Check their website and print it out and let them know this is the price you want with all the discounts including military and student. Just a gimmick they use to make you pay more. Then when they ask for a down payment just leave $50, I did it in another dealership and they had no issue with it (Bill Deluca wish I highly recommend, ended up with a better truck and deal) I you decide to change your mind, you can. They decide to give you a hard time do not fight with them just go bank and explain they will reverse the charge. Hopefully this will help anyone from getting screwed over by Kia of Commonwealth. I will post this information in every social media network I can to help people out.

stephen gecks

Great experience buying a new car from this dealer. I will recommend this dealer to all my friends and family. I was especially pleased with Salesman Robert Nerden. They beat 2 other dealers by hundreds of $$. Very please with the Kia Niro it's great on milage, first tank 49 mpg and the second is 51 mpg. 50/50 highway and city. Sticker said 43 for touring

Lou Martinez

I love this place The staff members are absolutely amazing they help you with any problem that you have .they help you with financing they fix your car correctly and they are,very very friendly and honest thank you,guys may God keep blessing you.

Jon Ramsdell

Five stars across the board here. Bob M. was absolutely fantastic. The atmosphere was low pressure and very easy going. I came in told them what I was looking for. They found and helped me find the exact car I need. Great group of people.

Fran Fitzgerald

My husband and I had a good experience, which enabled us to pick out the SUV we wanted. The salesmen were all nice, we told them how we wanted to look for and SUV but we had to first look for comfort, one that was spacious, and a good price and color. they left us to shop and compare. We visited several times before we decided what we were buying. Our salesman was Bob Nerden, he was very nice, helpful, and humorous.

Demetrius Summerville

Went on a sunday and they only had 3 sales reps working. I had to wait 20 mins b4 i was helped. Took my business elsewhere

Rebecca Butler

Excellent Dealership It was a great overall experience. I always have dreaded buying a vehicle with the high pressured sales people. At Commonwealth Kia, I experienced none of that. My sales person Bel was amazing. Easy to work with, friendly and no pressure. My new vehicle wouldn't be ready until the next day and I live an hour away. Bel once again came through and the next day drove the new Kia to my home and picked up my trade in.. She was informative about the car and took the time to show me all the features. I couldn't ask for a better sales person. Bel is the best!!! The finance manager Herrim was also friendly and easy to work with. Commonwealth Kia has an overall great staff of employees. I wouldn't hesitate to send anyone to this dealer!!

Lynne Crispo

I recently bought my first car from Sunny at Commonwealth Kia. There was no pressure and no tricks throughout the entire process. Everything was made to be very clear and was explained in terms a first-time buyer could understand. Lots of support was lined up for servicing my car down the line. It was a truly great first experience! I'd 100% recommend Commonwealth Kia, and especially Sunny!

Michael Lee

Wife loved the place. Just bought a new car there. They cut through the garbage and gave a decent bottom line price. We'll see how they are with services and such once we start that.

Joseph Hennessey

I shopped around and analogize car shopping as going to the dentist. I was disgusted at the bait and swap tactics by some of the dealers I went to. Ads in the Herald and Boston Globe by those other dealers were nothing but tactics to get a buyer in the door. AND I BOUGHT INTO IT! Quickly walked out of those dealers when the advertised price wasn't even close to what the end price was. I was relunctant to make the drive to Lawrence but glad I did. Paloma and Natasha were the best to deal with. No upselling, no bait and switch. Just and easy and painless experience. That ad shop us last is true. I did just that and glad I did. Paloma told me the price and when I arrived, that was the price. No add ons, no misleading statements. I HIGHLY RECOMMEND THIS DEALERSHIP!!

Barbara Reidy

When my 2016 Soul lease was up, Josh and Ivan Lovera were outstanding in setting me up in a 2019 KIA Sportage. I love the car and the sales experience was quick and easy. I personally or my daughters have either purchased or leased overnight 9 KIAs in the 15+ years we have been doing business with Commonwealth KIA. Love the cars, the dealership, sales, service and treatment. When things are done well, why go anywhere else. I highly recommend this dealership and team.

Karen Morency

I was in to get my Optima Kia 2008 looked at for repairs when Ivan approached me with possibly looking into leasing a new car. He was extremely helpful as I had no experience buying or leasing a brand new car ever. It was awesome! Kept in my price range, friendly, professional & listened to my concerns as well as answered all my questions. All transactions went smoothly!Thank you for an amazing first time ever brand new car leasing!! Ivan was awesome:)

Robert Johanson

Always prompt, helpful and accurate and timely experience. Total confidence in service and sales. Our 7th car in the family from Commonwealth.

Carlos Ledee

I get my car serviced here all the time. They do a pre-inspection whenever you do an oil change and they give you anything that needs to be addressed in easy to read report by email

Ken Dion

Recently purchased a 2016 Kia Sportage from Commonwealth. We are pleased with the vehicle and our experience at Commonwealth. The salesman Robert Nerden located a vehicle that we were interested in and had the features we wanted. He respected our decision to look elsewhere to see prices for similar vehicles. No pressure to purchase was applied. Everything was handled professionally, including delivery of the vehicle. We were even instructed on how to drive the vehicle during the break in period. This was a pleasant purchase experience.

Nicole Zaffini

A great experience! My windshield wiper came off & the wiper motor stopped working. I brought my car in on a Sunday and they fixed it in no time :). The staff are always so kind and accommodating! Thanks!

Marc Grodberg

This was my 3rd Kia I have purchased from Commonwealth Motors and Bob McLean took the time to describe and explain all my options. There was absolutely no sales pressure from Bob or the sales manager, Shawn. It was a pleasure buying a car from them. My wife and myself also have our cars serviced there.

Eileen Clay

The staff at Commonwealth Kia service dept are great people to deal with. Always very helpful and courteous. They go out of their way to help their customers.

anthony piccoli

I had a great experience today. I dealt with Bob MCLean today I leased a 2017 sxl Sorento.No pressure No hassel the best deal around,

Donald Weir

Great service, and it was done in a timely way

wolf girl

Nice service work

Susan Martin

Always a great experience at Commonwealth Kia. This is my 5th car from them. I will never go anywhere else.

Samuel Laviazar

Sale and inventory are great Service department is your downfall Pay a lot of attention to the acillis hill Of your business.

heather navaroli

I originally enjoyed my experience upon first visit to test drive vehicle. But when we arrived to make a deal and were not given ANYWHERE near the amount discussed with their online sale dealer it left an extremely sour taste in our mouths. Either we were being lied to by the online sale department and given a low sales price just to get us to dealership or the on floor sales department is dirty?! (Shocking) Either way, what a complete waste of time.

Lisa Casey

Service is great!

Andrea Travers

Great dealership! Nicole Carrasco (Business Development Specialist), Bob Nerden (Salesman) and Eric Krist (Finance). All three individuals worked incredibly hard to ensure that I got the car I wanted (actually it had more convenience features than I was looking for, so happy about that) and for the price I wanted. They worked around my incredibly busy schedule including staying after they closed because of traffic I arrived late for our meeting. Bob is incredible. My car was not on the lot. He kept me well informed of the progress. Provided a very quick (to ensure we weren’t there all day) but informative tour of all the new/fun convenience features of the vehicle! He helped set up certain applications like pairing my phone and if I had a power cord at the time, he would have helped with setting up Car Play but he showed/told me how to do it. Last, he followed up to make sure that I spoke with my insurance company, remind me to pick up my new registration and have my new vehicle inspected. The inspection is free the first time. Truly can't ask for better customer service!

Cathy Burns

My purchase of a Kia Niro was low pressure and I received a reasonable price in the range I was comfortable with. Jeff, my sales guy did a great job throughout the process.

Wassim Samara

I leased the 2013 Kia Optima, worked on the deal with Bob Nerden. Bob was very friendly, very patient, explained all the bells and whistles that the car has to offer, he's very helpful and knowledgeable, something I appreciated more and more as I was looking into other cars and dealerships. The deal was really smooth, very quick and easy going transaction, no hassles whatsoever. Very friendly staff and answered patiently all the questions we had. I would definitely recommend Commonwealth Kia, and Bob Nerden in particular. Thumbs up!!

Janine Fatyol

The WI-FI, snacks, comfortable lounge, but most importantly, the fact that the staff kept us informed of every move.

Samantha Power

It was a nice atmosphere. However, when I told the salesman that I did not want to purchase a car that day, but receive information because I wanted to consult with my mother first, the manager kept asking "What can I do for you to buy this car today" and I repeatedly replied with "Nothing, I wish to speak to my mother about this first". It was slightly frustrating since this is my first car and I wanted a hassle free experience. I do enjoy my car but I wish I was more informed about the Specs of the car. I wish the different types of cars were a bit more explained. I wish I went with a Volkswagen, to be completely honest. Also, they never alerted us for the first month's payment via email or mail. We were told that the first month was covered. Second month, we're hit with a bill for first and second month payment plus late fees. It was frustrating to say the least.

Chris Antolick

Service department is great so far. Sales wasn't the best. I was belittled by the salesman about my credit. Bought my Kia else where but use Commonwealth service

Trevor Campbell

the woman staci who works in the Kia customer service department is the rudest, most unprofessional woman I've ever dealt with. I called to schedule an appointment to have a tire replaced. She gave me a quote, and I explained to her that I purchased an additional tire warranty for my leased vehicle so my tire should be covered under that warranty. My car has also been here before and I have used this warranty to replace a previous tire at the same location. I asked her if she could look up my warranty she said no. I asked if she could look up my warranty based on my last visit here, since that's how it was paid for before, she said no. I told her no problem I'll bring in my warranty paper when I come for my appointment. I came today for my appointment and she gave me the same quote. So again I explain to her I have tire warranty. She continues to tell me no I do not she does not see anything there about any additional warranty. So I pulled up my piece of paper and gave it to her explaining my purchased warranty. She then continues to tell me that no that is not my warranty for a tire it is a warranty for a key replacement. I turned the page of the contract over and pointed to where it says tire and rim coverage and showed her this is my tire warranty. Never once did she apologize for being wrong and continuously telling me multiple times I did not have a warranty. I don't understand how I can buy a warranty for my leased vehicle from Kia but anytime I have to use the warranty no one can ever find such warranty unless I bring in the piece of paper. So if I lose this piece of paper does that now mean I have no warranty? I find it hard to believe that nobody anywhere in this building can look up my warranty information that I pay for monthly. She continued to be rude with her snobby attitude. Sorry you're not getting $200 out of me for a tire that is covered under my warranty. Long story short I got my tire replaced, I didn't have to pay for it since it is covered under my warranty, I just wish there was somewhere else I could go and take my vehicle instead of coming here and dealing with Stacey's attitude anytime I have to go through my warranty. It's like she personally gets offended and aggravated that I'm not paying for something that's covered on my warranty. Someone should talk to her about her attitude and behavior with customers, and educate her on warranties and policies . Also someone should take a picture of my warranty and attach it to my file somewhere so next time I call I don't have to argue with her about having a warranty in her repeatedly tell me know when she clearly has no idea what she's talking about.

Melissa Martin

We have now leased 2 vehicles with Commonwealth and have had Zeke as our sales person both times. He's wonderful! Always welcoming and friendly and very helpful in finding something to meet our needs and budget but never making us feel pressured. I recommend Commonwealth and Zeke to all of my friends and family!

Kimberly MacLeod

I had a great experience buying a new Sportage at Commonwealth Kia. Bob Nerden was a pleasure to work with. Funny and thorough, and didn't pressure me at all. That was important to me, as this was such a big decision. I communicated with the Sales Manager Josh via email before ever showing up - and they were able to be very helpful when I arrived. When I picked up the car, Bob reviewed all of the cars features with me, and allowed me to ask any questions. It's also great that the sales representatives can sell from all of the Commonwealth Motors (if you are comparing different makes/models) - I however had already settled on the Kia Sportage before I arrived. Overall great experience!

Brandon Bell

Wish I could give zero stars. Been bringing my car here for 2 years to fix this problem. Warranty is only as good as Kia Service's willingness and ability to find and fix problem. Today was 5th and final chance to keep my business. Made Saturday appt so I could test drive with tech to reproduce and show him the problem. Didn't honor appt. Waited 2 hours for them to "fit me in." Took car on test drive without me - the entire reason I brought car in and sat in stupid waiting room for 2 hours on beautiful, sunny, warm Saturday morning. Tech couldn't reproduce issue test driving without me. Too busy to go test drive again. Told me probably bad gas and I should run through full tank and come back. Told them i'd been there at least 4 times over the last 2 years and that gas is not the problem - and that I was not coming back. Then service desk tech Corrected me - said I had only been there twice. Told me to come behind the counter and see my history for myself. Listen, I wish I could forget the now 5 miserable and wasted experiences i've had with Commonwealth Kia Service - but I was there - and you obviously don't respect me or my time. Thanks for correcting me - I'm stupid and taking my business anywhere else.

Kathleen Lamoureux

My wife and I had shopped around for deals on our next SUV and decided to try Commonwealth, bearing some faith in the slogan "Shop us Last, You'll love us"! All I can say is we are so glad that we did. We've owned many vehicles over the years and became accustomed to the dreaded haggling and lengthy experience of committing a full 6-8 hours at a dealership to agree on a deal. Our salesman Zeke, was quick, direct and saw that we had more of an interest in building a relationship with a dealer. The entire deal took only a few hours and we picked up the car 2 days later and we love it. We were even floored to receive "thank you" cookies a week later. Commonwealth certainly gets the significance in the personal touches. We'll be back!

jen brown

Great experience buying my first brand new car (Kia Soul 2015). Bob Nerdan was especially helpful, sincere, and made the experience stress free. I will definitely be returning to this dealership in the future.

Andrea Lambert

Quick service

Jessica Prestosz

I never usually write reviews, but I wanted to make sure I put this out there because this dealership is the one you want to deal with! These guys really make the buying process easy, and our sales rep Gary K was very helpful, and if I ever decide to buy another car in the future, this will be the ONLY one I work with. I used to dread going to look at cars, but it's different here. My husband and I will defiantly spread the word.

William Gaudet

Amazing service and friendly staff!

John Mark

My Dealer of Choice VW, Honda, Kia

frαnk zhαng

Purchased a Kia Sportage today from Commonwealth. Had looked at the same car at another dealership closer to my home, but did not like the sales experience. The sales team at Commonwealth (Josh and Manny) were terrific to work with and found me the perfect vehicle. So glad we took the ride to Lawrence!

Bruce Appleton

I bought a brand new KIA Sportage SX from commonwealth KIA recently. We had bought a used KIA Soul 2 years back from them. We decided to get a new car because of the great experience with the 2 years of service prior to our big purchase. Got our KIA Sportage at a great price. Friendly sales, Good service and a great selection of new cars. Finance was easy. Thanks Commonwealth KIA!

Gina Dube

My daughter and future son in law where looking to trade in their Kia for a new one. They asked me to go since this was their 1st time buying a new car. Xavier came out and introduced himself and it was 7pm and they close at 8. After looking at 3 vehicles and 2 test drives he was not pushy at all. We sat down and after they decided on a 2019 Forte we talked numbers. I was their to negotiate. After a few times not only did they get what they wanted the payments were a little less. We left there at 10pm and they did not rush us at all. I know a sale is a sale but the professionalism was outstanding.

Cheryl Sirignano

We were just starting to look at vehicles and ended up purchasing a new Kia within an hour and a half of arriving at the dealership. We had purchased a Kia for our daughter 3 years ago and have always been pleased and impressed with the sales and service we have received. Shaun Berryman was very accommodating and assigned us to Bob Nerden to work with. Bob was the consummate professional; knowledgeable, patient, flexible and also very funny! The entire experience was smooth and we couldn't be more pleased. If you're in the market for a car, do yourself a favor and go see Shaun and Bob at Commonwealth Kia. This is the way cars are SUPPOSED to be sold.

robert boley

Warranty is a scam don't buy it. They give a bunch of excuses not to fix problems. First was my tire. It kept saying low over and over. They checked it said they sealed it and it would be good. Still Continued to leak so they said I had a bent rim. I went and got four new tires at a different place for a cheaper price and the leak surprisingly stopped. Most recently I went in as my auto hold light came on and stayed on. I was told my warranty wont cover it because I did my breaks elsewhere. I was then told that I could pay $120 for them to look into it to see if its a manufacturers default. I have already paid an extra couple thousand for the extended warranty which means nothing apparently. I called the mechanic that did my work on my breaks and he said he would talk to the dealership but they wanted nothing to do with it. I asked the service manager if the computer system is put to the car the calibers retract automatically and he agreed. So if the mechanic messed something up while fixing the car then both caliber motors would be ruined not just one. To top it all off now my aux outlet doesn't work after my visit on 4/29/17 when it was working perfectly fine before. I will never buy a car from this place again and I will make sure anyone I know doesn't either.

Daisy Torres

Love it will recommend

Fred Riccio

I wouldnt purchase from another dealer, sales, service,selection and price not comparable to others.

Adam Howell

Salesman was knowledgeable and upfront about the process.

Kevin Johnson

Greeted right away, given timely updates, work completed when it was said it would be.

Gilda Rossi

This is the fifth car that we have purchased from Commonwealth Kia. We knew exactly what we wanted and they made sure that we got it! Bob McLean is wonderful. He is always right there to make sure that we are happy with our selection. Sean does the magic and makes it happen. Hiram seals the deal! Would never go anywhere else for my vehicles. These guys are so friendly, helpful and knowledgeable. Always depend on them to be honest and straight forward. They really care about their customers. They are all like family! It is a wonderful feeling knowing that they will always do what is best for us. A++++ - Love you guys! Gilda

Ron Gould

This is the 5th Kia we have bought from Commonwealth Kia all through Bob McLean. Bob and Shaun Berryman have always been fair and honest with the purchase of our vehicles. I recommend them to everyone I hear is wanting to purchase a vehicle to try Commonwealth.

Ivelisse cora

The whole experience was GREAT! Jonuel Pitta helped us find the perfect car at a great price. we never felt rushed or pressured into buying or committing to anything unless we wanted to. He was very knowledgeable on all the cars on the lot. We hope he is still with commonwealth motors at our trade in date.

Patti Newman

I'm always apprehensive when buying a new car. I expect I'm going to get the screws put to me. Not the case with Bob McLean and Commonwealth Motors. He is a pleasure to work with, and he provided me with the care and service I expected. He worked with me to get the deal I deserved. He even laughed at my jokes :) I highly recommend Bob McLean and Commonwealth Kia for their attention to the customer, and the highest quality service.

James Ferro

Just bought my second vehicle from Commonwealth. They are very friendly, treat the customers great, and they won't pressure you at all. I will be a Commonwealth customer for life.

Sidney Ryan

Excellent overall experience. Great people working there, awesome customer service, huge waiting area with tv & a section for small children to play in, and the complimentary shuttle service was phenomenal, too. I was in good, safe hands with the shuttle driver, Steve, I'd even brought my daughter along for the ride when he came back to pick me up a few hours later at home once my car was ready. I had an incredible mechanic, Madison Bailey, whom I HIGHLY recommend to anyone having a Kia serviced!

Ashley Zinchuk

My husband and I recently purchased a 2014 Kia Sorento from Edgar of Commonwealth Motors in Lawrence, MA. The dealership, especially Edgar, were absolutely amazing! We are so happy with the service and help we are still receiving two weeks later from this dealership. I would suggest this dealership and our sales person, Edgar, to anyone who is looking for a car at any of the Commonwealth dealerships because he can help you with any of those cars- not just a Kia. Edgar and Commonwealth: Thank you!

Jillian Abbott

We have had EXCELLENT service at Commonwealth Kia every time we've been. Our car (AKA "Kiki") is awesome and we have no complaints. We've had her for a year and a half and have had several oil changes at Commonwealth. There customer service department is friendly, service is timely, price is right, and there waiting room area is clean and tidy! Very thankful for there quality service :) --

Michael P. Utke

Definitely had the stereotypical feeling of a car dealership, which is a negative. The folks we interacted with were nice enough, but not what I would call friendly. The car we came to see was being driven by the general manager when we arrived. Upon seeing the car, it looked as if someone had messily eaten their lunch in the back. And there were over a hundred miles on a brand new car, which was released that week. Came prepared to buy that specific car, left feeling uneasy about buying anything from the dealership. Maybe mine is an uncommon experience, but I cannot recommend this dealership.

Patrick W

Went to three different Kia dealers and shopped Commonwealth Kia last. I loved it. Bob McLean, Shaun Berryman, and Eric Kris provided much help and excellent service. Bob and Shaun were able to find the specific vehicle I wanted and made purchasing a very smooth and easy experience. Eric made the paperwork a trouble free process and without any hassle. Will definitely want to work with this team for my next Kia purchase! The Kia dealership itself is nice and and the car is excellent! Very happy with the Kia Soul! and the team at Commonwealth Kia!

Mikyong Yang

Very friendly and service / Parts is good

Liz Haynes

This was my first leasing experience and after visiting several dealerships, I can say I had a very pleasant experience with Commonwealth Kia and working with Bob Nerden. He made me feel comfortable to ask questions and explore different options to see what worked best for me!

Emmanuel Dembele

I recently purchased a 2014 Kia Optima at Commonwealth Kia and the process could not have been easier. Edgar Ayala is friendly, knowledgeable and helpful without being pushy. I was interested in several different makes & models and he patiently showed me all the cars and answered all my questions. There was no pressure as I took some time to make my decision. The purchase process was very easy. The staff at Commonwealth did all the running and Edgar kept me updated on the status. When I picked up the car Edgar took all the time I needed for a full walk through and explanation of all the features. He has since followed up with me a couple of times. I am very pleased with the experience I had at Commonwealth Motors.

Brian Dustin

I Came to Commonwealth Kia with an very good idea of what I wanted because of the research I had done. I had a few questions that still lingered, which Bob was more than happy to answer them for me. He was very knowledgeable and very patient with me as I bought my first car. I got a great deal and walked away with a great car. I couldn't be happier, Thank you Commonwealth.

Jim Keck

This was our first experience at Commonwealth Motors. Our sales guy, Zeke was terrific. He was friendly, very knowledgeable, and more than willing willing to work with us as well as answer any questions we had. He was by far the best salesman we have ever worked with at any auto dealership. My only disappointment, was that we still had to play "the pricing game" to come up with our final net price. If it wasn't for that. we would have rated this a 5 +star experience

Kristen Greene Prioleau

The time Zeke took in showing us how every feature of the car worked was excellent. The last car I leased from another dealership was so rushed that I never ended up being comfortable or familiar with most of the features. By the time we left, I felt completely at home within the car and felt confident that I could use any of the technology correctly. He was very thorough.

Anthony Carsanaro

Great service again

Kenneth Hardnett

Good place to buy a car

brianna fotino

I felt welcomed, supported and respected. Jeff took my budget, needs and desires into consideration and helped me get my first lease! Sean also went above and beyond to lend a helping hand as well! Couldnt have been happier with my experience.

Serkan Uguz

I went into Commonwealth Kia to check out a Stinger GT2. My Sales Person was Xavier and his Sales Manager was Josh. If there was a way to give more than 5 stars I would because the whole experience went by smooth. Everyone was very straight forward and to the point without any shady sales tactics. Once I went into the Finance Office and spoke to Eric I still didn't have a complaint. The experience was so good that I just had to go up to the owner himself and shake his hand for employing amazing employees. Needless to say I purchased the car and couldnt be happier. Thank you Commonwealth!

Maria Petro

Excellent buying experience. No pressure to buy, knowledgeable sales dept. Easy delivery. Friendly and accommodating. Totally understood what I wanted in a vehicle. Lots of inventory to pick from. I was able to purchase the exact vehicle I wanted.

Shannon Mackey

They were very attentive to what I wanted to buy and didn't try to show me anything that was out of my price range.

Tim A

Wonderful no pressure experience!

Kenny McPhee

I went to Commonwealth Kia a couple months ago looking for a new Cadenza. They didn't have the color combination that I wanted (white with white nappa leather interior) so I found one at another dealer more than an hour away from me. So I buy the car at the other dealer. Fast forward a month later I bring my Cadenza to Commonwealth for my first oil change with no problems. So on 12/4/14 I went to Commonwealth to purchase a 10 year 100,000 extended warranty with only 4500 miles on my car. I spoke to Shawn the sales manager and he tells me that because I didn't purchase my $44,000 Kia from Commonwealth that they wont sell me an extended warranty. Well I guess at this point I'll take my $1800 for the warranty and my service business elsewhere.

Joe Kuprevich

Small clean dealership with friendly sales people. Easy access from I495.

Wanda Morales

Awesome service. The seller Natacha Duran was very friendly, professional and had a lot of information and input which made it easier to make a decision.

Edward Berkman

GREAT! Everything here is great. The staff is friendly and knowledgeable. It made for an easy car buying experience.

Tom Boston

I am a repeat customer at Commonwealth. Bob listened to our needs for a vehicle and responded to all our questions/ concerns. He worked diligently to meet our price goals for the vehicle we selected.

Maria Flynn

Our experience with this dealership was outstanding from the moment we walked in. We were greeted right away and was given excellent customer service from the salesperson to the gentlemen who we signed papers with. This was a completely stress free purchase and will return any time we need a vehicle.

Danny Colon-Roldan

Had a great experience! Very nice place. Bob was very helpful, very nice guy, great sense of humor. I'd suggest seeing him if you're in the market for a KIA!

Alan Hibino

My wife and I were very pleased with our purchase of a Kia Sorento. Everyone at Commonwealth was helpful and made us feel very comfortable about the purchase we were making. I have nothing but positive things to say about Commonwealth KIA!

edie geraci

Very nice experience with Commonweath. This was my second vehicle leased there and they could not have been more helpful. Highly recommend.