Reviews of Cape Cod & Islands Kia (Car Concessionaire)

Mary Clouten

Brought my Jeep over there for them to take a look at what I thought was concerning sounds fella was very knowledgeable professional explained everything in great detail with highly recommend this place.

Unit ZER0

A great place to get your car repaired, or serviced. I ha e never had a bad experience, and they have terrific staff.

Danny Wood

Steve Connors is the best salesman I've ever worked with! A+++

Bryan Jankovic

I was shopping on-line and called and spoke with a salesman named Steve about a specific used vehicle. I was informed it was in the body shop working on some minor cosmetic damage. He informed me that I would receive a call as soon as they got it back, probably a day or two. I said I was ready to purchase it providing a couple additional photos. After 3 days of not hearing anything I decided to make a call to check on it. He was busy and and I got bumped to voicemail, I left a message. Never got a call back, after 3 more days I make another call and was able to speak to Steve. He told me that they had actually received the truck back on Friday and that another customer had came in and purchased it. I've unfortunately passed on other vehicles that have since sold, waiting on one that I made a commitment on. Unfortunately this dealership didn't do the same for me. Oh well, lesson learned.

Stephen Hawley

Best vehicle buying experience ever! Mariano, our sales person, was honest, helpful & pleasant to deal with. Thank you Kia of Cape Cod!

Kim M. Gomez

Excellent service. The staff was very professional

Cristina Robinson

My experience at Cape Cod Kia was absolutely fantastic. I was nervous, since it was my first time ever buying a car from a dealership, but they made me feel super comfortable and gave me a ton of options within my price range. The sales manager Matt was great and you don't feel taken advantage of, like some of the other dealers that just want to make a sale. They actually listen to you and make you feel confident that you're in the right place. The finance manager, Jonathan, was awesome and got me a fantastic deal on a Toyota Rav-4 which I absolutely adore. I am going to be a first time mom soon, so we took that into consideration when I was making my selection. I feel so much safer in this car and I also got an great low monthly payment!!!!! I highly recommend this place, its the best dealership I have been to on Cape Cod and I will continue to use them in the future and recommend them to friends and family!!!!!

Kenry Pimentel

The best service

Patricia Goodin

I came to Kia not knowing what type of suv I wanted. Josh Perone had helped me from the moment i stepped foot in the door. I could tell he cared about my wants and needs and listened to my questions and concerns. He must have showed me over 5 different SUVs. I decided to go with the first one he showed me a beautiul 2017 Toyota rav four that I love. I also wanted to give Michael credit going over all of the paperwork top to bottom very clear and professionally . Go see cape and islands Kia and ask for Josh and mike they make buying a car fun.

mattber .

The KIA dealership has finally moved into a good facility! They deserve it, good team!

Carol Logan

Our salesperson, Mariano, was wonderful. He was very knowledgeable about the car we chose, funny, respectful of what we agreed on for our lease price. I shopped KIA dealers in MA. Mariano came within $10.00 of a company located past Boston. To us it was worth having the convenience of going to a dealer in Hyannis VS off Cape, however, we would have gone off Cape if the difference was more than $10.00. Mariano proved to be one of the nicest "sale people" we have ever encountered. We also met with Dutch and Claude, also very nice men. WE WOULD HIGHLY RECOMMEND KIA OF CAPE COD TO ANYONE LOOKING TO LEASE A CAR. OUR LEASING EXPERIENCE WAS EXEMPLARY!

Paul Needleman

Mike Fortuna gave me a very good price on a 2017 Kia Soul and made the whole process so easy. Best car buying experience I have had by far.

gene bachman

We dint end up getting a vehical but the sales manager was friendly and helpful made us very comfortable

Michael Ferro

Great service staff

Isaiah Mccartney

Great experience and no hassle

Bob Flauss

I can;t say enough great things about Mike Fortuna and the staff at Cape Cod & Islands Kia! After getting the runaround at 2 other dealers (including wasting 5 hours of my day with a salesman that promised a deal that was apparently never going to be honored in the first place), I spoke with Mike on the phone. There were no empty promises, no crazy demands like I got at other dealerships and absolutely no hassle. I told him what we were looking for and at what price. Within 10 minutes he told me he could not only meet the deal but provided a few extras along with it.Then he drove to my home in East Providence with the paperwork for me to sign! The car was ready 2 days later and was driven to my home and delivered by one of the salesmen! He stayed with me to review all the operating systems of the car & make sure I didn't have any questions then he arranged for his own transportation back to the Cape. Amazing! This could not have been an easier, more enjoyable experience! Excellent customer service by Mike and the crew at Cape Cod & Islands Kia!!

Jolene Read

Before purchasing my new Kia Optima, I shopped around at many dealerships. Kia by far exceeded them all!! I was treated with the utmost respect. They answered all my questions and helped me every step of the way. They were patient, understanding and I will never go through another dealership. I am a single mom of a toddler and they were quick to help me; so to not have my son wait. And on top of all that the car is amazing! Thank you Kia!!

Rob French

Repair failed less than 2,000 miles after their warranty on the repair expired. Engine is trashed now. They refused to repair or take responsibility, as did KIA corporate. STAY AWAY. DO NOT GO HERE.

Carol Hudon

Awesome

Janet Hathaway

This purchase was my second car with Kia of Cape Cod, and the process was smooth and hassle free from the test drive to the paperwork our salesman Sean G was fantastic. He explained all of the features in detail and made suggestions for the care of the car once we left the lot. Great place to shop, I would highly recommend Kia of Cape Cod.

peggy matchak-mckeon

Amber took such good care of us!!! So glad we moved to the Cape and get terrific service there. 5 stars for sure!!!

James West

the best! No hard sell, great staff and sales--especially Walter! After much research decided on Sorrento--well designed, great room and interior for the price. Give Kia in Hyannis a try, you'll be pleased... with a sleeper of a vehicle, priced below the other mid-sized SUV's.

Ptown Dennis

From beginning to end this was The best car buying experience I've ever had, Thanks Daniel Prado and the staff at Cape & Islands Kia. I live about an hour away I was looking to spend minimal amount of time at the dealership. I wanted to walk through the door sign the papers and drive thanks to all the help from Daniel Prado, I was able to do so....i had a phone conversation with Daniel, the rest was text messages and 24 hours later I was in the car that I wanted for the best price. You can't beat these guys or the service that you receive from them .NO other dealership will get my biz.

Joanne Moniz

Very personable staff..geat service

Louis Salter

Excellent customer service. Very informative and friendly.

Elio Silva

Came here looking for our Van about 34 months ago and ash went 5 of 6 different car dealest that day was a Saturday and the salesman Steve no help us out and go very very professional and really detailed oriented even know it in by a card that day boost in the market for a Van so deafening went up go back there and I before we make a decision by a not that the car I felt that thus sells t'was a little pushy but I guessed as very young common of book a business like there where you need to make this sales that are all around I felt them to be really professional and though when price came up the always made sure to cover a out the basis so the price will be fear thank you guys

Jim Pierce

I have had nothing but excellent experiences at Cape and Islands Kia.

Meghan M

Very disappointed in the service department. Had 3 visits in a 2 month period, 2 oil changes and a ball joint. The mechanics can't get their recommendations straight. Things go from green to yellow than back to green. First visit oil visit was told I needed a ball joint on right, and battery, second visit I did the ball joint and was told my battery was good... third visit for oil change was told I needed the left ball joint, door latch was bad and battery was bad again. I left frustrated that they kept going back and forth as well as adding big ticket items to my list... make matters worse, I've seen 3 mechanics since... ball joint doesn't need to be replaced. The closest quote I got for the door was $150 less. Be cautious taking your car here, they are just looking for your money and will tell you that things need to be replaced when they don't. I will never go back and discourage anyone else going here for work as well.

Jeitinho mineiro Glúten free

Very good

Deborah Harris

I cannot say enough great things about my experience. We looked at a Sorento on April of 2015 with Mariano but it was not the right time to get out of my current Honda lease. Mariano kept us in mind for over a year. Looking for the best time and opportunity to help us with our lease. And just like that, just before my birthday this year; He got us into a beautiful, 2016 Kia Sorento SX with all the bells and whistles we wanted. The exact payment we wished and a great trade allowance! I have been a Honda girl all of my life but Mariano has now made me a Kia girl. The finance and management were so awesome and helpful and I cannot imagine a better experience. The last time I was this excited about a new car was my first car! Thank you Mariano and all of the Kia Cape Cod for our new car for our growing family

Antonio Mancha

If you’re thinking about getting a Kia from this dealership you’ll be making a great decision. So a lot of people think Kia has low quality vehicles to match the low price point but I can tell you if you haven’t test driven a new Kia you’re doing yourself a disservice. Over the last few years Kia has come into its own and is now creating cars that feel, look and drive like top model competitors while being half the price. When I leased my car I was didn’t know what I was getting into as it was the first time I’ve done such a thing. The staff was so helpful and personable and walked me through the process, making it so much easier and rewarding. Not only that but the service team is exceptional; they get the job done, done quick and always greet you with a smile. And of course the price was something to marvel. At other dealerships when you’re trying to purchase a vehicle now don’t understand haggling on price, the price they give is the price you get. I’ve been to countless dealerships with no wiggle room. No one was as flexible or understanding of financial responsibilities as these guys. I cannot recommend this dealership enough and I cannot recommend driving a Kia enough.

Daniel Karnes

This dealership was the most incredible, friendly, hardworking and all around best I've ever seen/dealt with. I had been to numerous dealerships before them, they all gave me the typical auto sales experience. Cape and Island s Mitsubishi WILL get you into a great, brand new vehicle. They do whatever they have to. They see to it that not only you get your moneys worth, but whichever vehicle you want. Not the bs stories and try to sell the crappy car they can't sell. Id recommend them to anybody

John Cummings

Great dealership always very helpful and very nice i did not by my car there the sales manager was very cold and unhelpful so i bought it somewhere else and have my car services done there. Nathalia F. Is so very helpful.thanks. John

Mirande D

Not the most pleasant people working here.

Wayne Howington

Good service so far

Emily Ainsworth

Wow I just had the best day ever! I had been putting off going to a dealership for about a year because my last experience was so discouraging. But after today I can honestly tell you that I had fun buying a car! The staff here is amazing and kept me smiling through every step of the process. It was clear they truely care about their customers... even after I accepted their offer, they went above and beyond to lower the interest rate aaand lower the monthly payment even further! I can't wait to pick up my car!

Vindicate .

Great team. Everyone is super nice and right there if you need anything. Josh

Daniel Prado

Hello Friends, My name is Daniel Prado and I am a Sales Consultant at Cape & Islands Kia. I like to say thank you to everyone that bought a vehicle from me and for those who took some time to write me a review. My wish is to delight my customers in every way I possibly can. Any way I can be of assistance, don’t hesitate to ask. Thank you!!

Jay Pallazola

Best

Anne Bailey

Please finish my car! Floor mats paint car fax!left me in a mess! Thanks a lot haven't heard a word from you terrible way to do business take my money and run! Don't even have a copy of warranty!no mats didn't even fix paint didn't giiv e me a car fax! Why ????I'm upset with your way of doing business!

Rachel Crosby

Nice car dealership. We spent time with a sales rep named Dan, who seemed to be a straight shooter at first, but when my friend went back alone to try and get financial details, turned out to be a typical car salesman, using dirty tricks like bait and switch. We don't plan to deal with him again.

Shaileen Santoro

The Team at Kia of Cape Cod are amazing. From start to finish, I was overly impressed with their attention to detail and customer service. I did not feel like I was buying a vehicle. It was NOT stressful at all. This will be my 3rd Kia vehicle purchase and I highly recommend "Dutch" and the staff at Kia of Cape Cod. I am a huge stickler on 'customer service'. Their communication and follow up was class act. They 100% will get my future business. Good luck if you are out there shopping for a new car. Please check them out. Shaileen Santoro Framingham, Mass

Jeremiah Hernandez

I've been treated very well. The car buying experience was wonderful. The service has been wonderful. Can't say enough good things about this dealership. I will continue to share with friends and family the awesome experience I've had! Keep up the great work

Jon Rouleau

Overall a very nice experience. No hassle, good deal and knowledgeable staff.

Bill Thomas

This is our 4th Kia (2 Sportages, 2 Sorentos) that we have purchased from Kia of CC. Our experience has always been positive. Sean & Dutch walked us through the process and all went smoothly. Quality, value, and professionalism. We would recommend KofCC to anyone.

Kathy Matos Baiona

Bought 2 vehicles from them .great to work with them and they will work with you as well.

Matthew G Ribis

After 40+ years of marrage my wife and I bought our first new car. We bought a 2012 soul. We were going to buy another one in sept. However Sean made me a great deal so we didn't wait. Amber lee has been wonderful when I bring our car in for service. I hope all stay's the same. The wonderful people and service we and our car gets. I don't know where I would want to go for our car's or service it you weren't there....Thanks to all....Matt Ribis

Rafael Minatelli

Excelente lugar, gerente super gente boa e o vendendo super atencioso(Daniel)

James Arian

Extremely helpful in every aspect of the purchase of the car.

Heather Thurber

always great service in a timely fashion, very helpful and honest. its why we have been customers for six years and counting. thank you.

Sean Quinn

Very smooth system

Rick Coletti

It sucked

Jonathan Brown

Great friendly staff.

Liz Dubuque

Best dealer service ever!

leah marie

Excellent experience at Kia of Cape Cod! Lamont listened to what I wanted to have and I drove home in a beautiful new Sportage for a great price! Everyone was friendly and I highly recommend this dealership!

chery plowright

I came into Kia to work with Josh. He spent a lot of time with me answering every question I had. I ended up driving out with my brand new Kia Niro. It was an excellent experience and would recommend them to anyone looking for a vehicle. Thank you Josh and mike for all of the hard work!

Rick Fortenberry

Awesome visit and wonderful, immaculate friendly dealership. All personnel involved made my mandatory recall on my Kia Sorento a comfortable experience. Thank you!

justine schiersing

As a first time car buyer I am so happy that I ended up at Cape and Island Kia. They got me a great deal on a lease that works with my lifestyle. I can't thank Stan and the rest of the staff enough for not just selling me a car but making sure it will be something that I will love to drive. After test driving the car Stan asked me how I felt about the car and I said "I like it" but his response back was "do you love it though?" I knew right then and there that he had my best interests in mind and wasn't just trying to sell me a car. Thank Stan and the rest of Cape and Island Kia for an awesome experience. I will be sure to refer people to you in the future.

Edward Dowling

The experience of leasing a new car a Kia of Cape Cod couldn't have been better. This is our 3rd Kia lease and the experience is why we keep coming back. Sean our Salesman was great. There was no pressure and he explained all the features of our new Sportage so that it was easy to make a decision. the Business Manager Claude was very helpful when completing the paperwork.

Summer Clarke

Great customer service

Patrick Knowles Daubert

Just bought a Kia Niro fromStan Kielczewski of Cape & Islands Kia, who was a fantastic salesman -- no pressure, totally sweet, stand-up guy. 10/10 would return and recommend.

Kenry Crist

Very good service and good location

Michael King

First class sales & service.

Peter A

Service department - Friendly and attentive customer service. Price was great. Job well done. They took great care in their work and was a fantastic overall experience.

Suzanne Greene

This was by far the most pleasant car purchase we've ever experienced. Every single person we spoke to at Kia of Cape Cod was knowledgeable, honest, respectful of our time constraints, and on and on. Plus, I absolutely LOVE my new Kia Soul, so I'm extremely pleased all around!

Kevin Haugh

I recently purchased a vehicle at Kia on route 28 in South Yarmouth. It was only the second car I've ever bought in my life and my first experience purchasing from a car dealer, but the way they took care of me made it seem like I had been there before. My sales associate Daniel was very patient and easy going, which is my style. I told him my budget and what I needed, and he quickly found some cars in that exact range. Luckily I became partial to one of the first cars I drove, but I know I could of tried several more without burden. Once I made my decision, the rest was cake. Paperwork and formalities has never been my forte', but they made transitioning from vehicle to vehicle seamless. I was on the road the next day. Thank you Kia of Cape Cod for making it a nice experience all around. I would suggest them as a first stop for anyone looking for a car new or used!

Roland Poirier

Very nice people. Excellent to deal with. Very willing to negotiate a reasonable price.

Mikel Jones

Lamont is a great salesman. Through him I leased a 2018 Kia Optima which I love. Whenever I have any questions I contact him and he’s more than happy to help.

Kim MerSea

Sean and Dutch did an incredible job selling us my daughter's first car - a Kia Soul. We came in on a Friday afternoon just as they were closing...Sean got us into a car for a test drive - and said he was happy to do it. The next day we came in, signed the paperwork and our daughter picked the car up on Monday....easy as pie! A great experience - and a superb deal. Thank you for making it hassle free.

Sidney Andrade

Went in and found a great car thanks to Josh. Didnt think we could get there but he sat with me and worked with us answering every question. Well worth it, and loving the forte.