Reviews of Darling's Honda Nissan Volvo (Car Concessionaire)

Gary Sund

I purchased my 3rd vehicle from Scott Larrabee and as usual it was a fantastic experience. Every time I leave I feel that I got the best deal possible and that he truly cares if his customers are happy. He is not pushy and gave me a chance to think my purchase over. I not only encourage everyone to go see him but my parents have also recently purchased two new vehicles from him and share my opinion. Darlings Honda Nissan Volvo is an awesome dealership and made better by sales people like Scott. If you are in the market go see him you won't be sorry. I will also throw out that Lee L. in finance was great and that their service department is also awesome.

Annie Geil Booth

Kathy Giddings has been and still is the greatest help I've ever had from a Sales Person of any kind! No pressure, highly informed, sales with a smile! When I entered the dealership, I had already decided on a different make and model truck. Kathy was able to show me why this Nissan Titan was what I actually needed, without pressure! She got me the best price and set me up with the extras I was looking for, up to and including : making appointments for me and ferrying my truck around for me because I live so far away! She researched questions I had and brought the Head of Service over to us to address other concerns. Hands down the best experience I've ever had with an Auto Sales Person! Hands down the FACE OF NISSAN for me!

Linda Baltzer

This is the best Honda service you can imagine. They even wash your car for you!

Nicole Budge

I absolutely love my new 2012 Honda Civic in my favorite color, Ice Blue. I was so happy to be able to find a car that fits my style & my budget. I was looking for a car that was fuel efficient for I have a long commute to work, and it certainly does the job and does great on gas! Through the process of purchasing my new civic, the staff was prompt, professional and overall such a joy to work with. When I get my car serviced I am always satisfied, and the service team goes the extra mile making my car look as good as it did when I first drove it off the lot. It's true, you really do better at Darlings, and I always do and will continue to refer others to this dealership so they have the same experience as I did. Looking forward to coming back in the future, thanks for everything Darlings!

60deedy .

Fast service and I leave with my car always being shiny clean!

Deborah Walsh

Kathy Giddings and Lee went above and beyond my expectations - Kathy and I corresponded by email about my situation with the lease and what I hoped to accomplish and was very good and anticipating my needs and finding the perfect solution. Lee patiently and sincerely talked with me about what I could afford to do to protect my investment and helped me come to the right decisions about that.

Cassie Cliff

Was shorter than expected.

Jackie Martell

Tim Oversmith is awesome. He always lets me know in full detail what immediate issues/potential problems could hinder my Volvo. Each visit is awesome. The wait can be lengthy, but that’s a first world problem. If you want your car to be fixed correctly, take it here. I used to bring my car to local shops because the costs were lower upfront, but in the long run it wasn’t worth it. I may spend more here, but I get amazing warranties and awesome service done on my car. The technicians work hard and care about every small detail. When they relay the information to Tim, he tells me what can wait and what needs to be done as soon as possible. That’s why I trust everyone at Darlings. Each employee there is nice and steps into the customer’s shoes. I will always come here for services.

woodsman stark

I have been dealing with this dealership for several years and recently purchased a Volvo V60. I would just like to say that the Volvo service manager (Tim) is on another level when compared to other service departments I have been to. I will definitely buy another Volvo from them.

Martin Blaney

It's rare to find a dealer-owned service center as honest, conscientious, and competent as darling's Volvo. Tim and Forrest are an expert team ready to assist Volvo owners in keeping their Swedish rides in tiptop shape. From routine maintenance to major overhauls, they have always provided me with the best service I've ever received from a service center.

Kailey Barrett

My husband and I have been looking to purchase a new Honda Pilot. We had a horrible experience with the purchase of our last vehicle and vowed we would not have another experience like that. From the very first phone call with Bryan we were treat with respect. Unlike most other dealerships were not pressured into buying right away. All of the staff at the dealership made us feel right at home, making sure we were being taken care of the entire time. Brian, the sales person, took such great care of us. He answered every question we had with a wealth of knowledge. We left the dealership feeling like, for once, we were not screwed after buying a vehicle. I would 100% recommend Bryan and Brian from Darlings in Bangor!

Debra Lovelette

We had our 2012 Volvo S60 serviced on September 6th at Darlings in Bangor and would like to commend your team for excellent service once again. We've heard stories from other Volvo owners (not serviced at your location) and are so thankful for the opportunity to do business with you and your staff. During a recent service our Volvo needed several software updates, Tim explained in detail what each update did and why it was necessary. Thank you and we look forward to a long relationship with your team.

Ted Harris

Nothing! Steve and Jill made everything go smoothly and I was very happy.

Holly Russell

Darlings has been so great to me! I will def be going back for my next and future vehicles goin forward!

Sally Giles

I walked into Darlings after leaving a "competitor's" lot dissatisfied and met Joe Pelletier at the door. What a lucky day for me! Joe was the most helpful salesman I have ever dealt with! He listened to what I wanted, and what I could afford and immediately went to work to find exactly the right car for me. He made me feel at ease and after just having a not-so-great experience he turned my car-buying day around. Joe made me laugh constantly with his humor and I knew I was in the right place. Dustin was super nice and helpful with the financial end of the deal as well. I had to return the next day to drop off keys to my trade-in and sat and talked with Joe like we were old friends, and laughed all over again. Thank you Joe for the positive experience, good laughs, great customer service, and for getting me into my new car easily! I will definitely be recommending Darlings and Joe to all my friends and family!

Tina Polo

Ryan , Tyler and Bryan were fantastic !

Stephen Collins

Great customer care in Service

Jeremiah Thomas

Joe knew exactly what to do to get me into a car without wasting any of my time. He had me in and out of there in a brand new car in a very short period of time. He's also a very personable and a genuinely funny guy. I would highly recommend this dealership and more specifically this salesman. You're the man Joe!

Katherine Estey

I called and was interested in a deal I saw online. I asked them to work up the figures and call me back. Ryan called back promptly with an offer and I agreed to come in the next morning for a test drive. When I go there the Pathfinder was ready to test drive. I gave all my info to Lee so he could get the financing ready for when I got back. Quick, easy and hassle free! They attended to every question and need, including lunch for my child.

Joe Rideout

Great service dept as usual

Blueformman Blueformman

I purchased a used CR-V. The salesman, Dylan, was laid back, no pressure and let me make the decision in my own time. He did his best to secure me the deal I wanted. My oil changes at Darling's are easy to schedule, efficient and reasonable priced.

Mark Rosetti

The Honda Service personnel @Darlins Honda get 5 stars!!! The are truly the best in the business. Technically competent and without question, honest, especially since what they say they are going to do they do- Mike Drumond, Honda Service Manager told me when things didn't go well for me during my first visit to the dealership, that h'e'd take care of me. I'm telling you that you can take Mike's word to the bank. The tech's there, especially, David Sametz, really knows all the nooks and crannies where problems hide and gives you very early warning that you'll be looking at a repair in the future. I take great care in maintaining my 05 Honda inside and out as its got the most precious contents in it, my Mom who's 90 and my 4 legged daughter who's 13.5yrs young- I could care less about myself but to keep them safe, I'd eat my 4 legged daughters puppy biscuits in order to pay the repaid bills. Sure, its cheaper elsewhere but you're not getting Honda trained techs and original Honda parts. Tried the alt once, used non Honda brake pads for a brake job, they ate the rotors etc in a short period of time. Was a costly lesson.Went back to Honda parts and installation, & Honda trained techs, have not had to replace my brakes in nearly 100,000 ( I don't ride them). If you truly love those you carry in your Honda in ME, then go to Darlings, ask for Mike Drumond, he'll truly take care of you and most importantly, Mike will do whatever he says he'll do and treat you honestly and respectfully because that's who Mike is.

Cody Savage

My overall experience at Darling's Honda Nissan Volvo was a breeze thanks to Kathy and her finance team run by Ben. I was nervous at first to take on a brand new car with a car payment but Kathy assured me again and again that I could handle it! I signed with the peace of mind knowing I was purchasing a reliable, safe, and affordable car. Kathy goes above and beyond to make sure you are driving off the lot with the car you want and a price that you feel comfortable paying. She is a super down to earth person who does not use pressure to try and sell her cars. She will simply be real with you, show you the numbers, and get you the price you want! I suggest her to anyone that is in the market for a new car!

Kay Ward

The sales and management departments were very professional and provided detailed information regarding the leasing process, insurance and the vehicle. This was very helpful for a person with no prior experience with leasing. Thanks again for your great service.

Brad Cooper

You cannot beat the quality of service and customer satisfaction at Darlings! Always helpful and knowledgeable of their products. The entire staff is friendly and go out of their way to make sure people are comfortable.

Nanci Elizabeth

Quick and efficient! Went in for a recall in and out with work done and paperwork completed, 2 hours.

josh mcguire

I have been having my car serviced at Darlings in Bangor for the last 4 years. I am not only happy with their service, I would and do direct anyone to check it out for themselves, I had some major problems with my first car which they resolved better than expected. I will be continuing to have my car service done at this wonderful establishment.

James Henkel

We were on vacation from Wisconsin, and needed a quick diagnosis and fix for steering sounds. They were quick, courteous, and downright friendly. It was a surprisingly quick and cheap fix, and we were on our way with a relieved and pleasant memory before our long trek back home. They even found a filter to replace that my own dealership missed multiple times. I highly recommend these professionals!!

Virginia Lemos

Nissan is a great place. I love arguing about the price I have to pay, but a deal is a deal. I just got 4 new tires. Now I am safe on the road, thanks to Steve and his explanation of why I needed the tires. Yahoo Nissan

Helene Harton

Great experience. Attentive staff. My questions were answered and everything was explained clearly. This is our second time making a purchase at Darlings and I would not go anywhere else. I strongly recommend Darlings.

stephanie kennedy

Everyone was very nice and helpful through the entire process.

Michele Chumlea

Honda Service is great!! Towed in at 11am, out by 5pm! Andrea was very helpful!!

Lance Parent

Kelly did a great job handling my appointment and making sure I got in and out in a timely manner while also giving me updates

Mathias Young

They did everything as told to me and in time frame Very nice Would have loved to have the truck vacuumed out LOL

Carlee Hamilton

expensive but good services, the people where very helpful

Bangor Motorsports

We always shop around and came back to darlings on our civic.

Maria Wells

My service appt was quoted for an hour and I was out within 30mins. I was also impressed they had three different waiting areas for customers.

Lucille Johnston

I always receive first class service at Darling's Honda Nissan Volvo!

Samantha Weiss

I am very happy with my Darling's experience! Originally Ryan was my salesman and he was extremely nice. It switched over to Scott part of the way through and he couldn't have been any more helpful! He has been able to answer every question I've had (which has been a ton because I've never bought a car before) and he is always wearing a smile! I am very grateful for everyone who helped me get in my sweet new whip!! Thanks Scott! You are the best!

Lucy Straw

I had to move my appointment up several hours, as my husband and I were held up in arriving. Our car was seen to anyway! We received excellent service at a fair price. Every effort is made to make the customers comfortable, from the courtesy ride to the mall, to the coffee, and the choice of waiting rooms. Our car was returned valet style. The staff was knowledgeable, friendly and professional. As Canadians, all of this was doubly appreciated.

Misty Day

Ryan was great to work with

Jason Pelkey

Very good sales team! Ryan went above and beyond! Thank you very much!

Damian

Ryan Ramsay was (again) great ... knew all the details of the vehicles and made sure we understood the differences in each trim level. Pleased with the trade in process and the checkout with Bryan Lackee was super fast and easy! All around a hassle free experience ... we will be back again!

Ron Shorton

My wife and I shopped for a new car. We went to Darlings to look at the Rogue, a vehicle big enough and priced right. From the minute I walked onto the lot and met Bryan Lackee we knew we were in good hands. My wife and I are older and have been through many car buying experiences. This was different. We felt special and entitled immediately. Everyone there was very friendly and accommodating in a regal sense of the word. We found our vehicle and the sales people were extremely easy going as we reached a deal we were all happy with. We drove the car home the same day. Each and every person we dealt with at this location always seemed to say "yes" we can do that rather than any "no's" or any "we can't do that". Such a different and pleasurable experience, like we were all good friends. I would recommend darlings to every car shopper.

Jill Coelho

I was seen right away for a dangerous brake problem, so we could get to Boston in time for a plane. Lovely people, good work.

Lee Page

Enjoyed working with this dealership. Good inventory, very friendly staff. Joe and Ryan were fantastic to deal with, very responsive to my questions and needs. They did an excellent job of delivering great service and finding a vehicle that really worked for me!

Mark Deschene

Dont buy a car here

AndynSara

I have only been to this dealer a few times I have had a recall on my Pilot. No matter what I am in there for, I am treated as though I come there all the time. Steve York always greets me by my name and I really appreciate that. I feel like I am a valued customer, even if it is just for free recall work. I highly recommend this dealer's service.

Betsy Bass

Always wonderful & thorough service! Thank you!

Deb Cote

An issue with my Volvo occurred while enroute to a vacation location several hours from home and my normal Volvo dealer. From my first call to Darling Volvo's service department, to the Volvo service manager, Tim Oversmith, to the after hours service technician, who took care of me when I arrived to pick up my car just under a week later, I was highly impressed by everyone's care and concern for helping diagnose and repair the problem with my car. Being able to use the Volvo Car Support Service and set up a tow to Darling's service center and then use of a clean comfortable loaner Volvo while my car was being serviced made an unpleasant situation, much easier to handle. Tim's communication with me during the time they were working on my car was exceptional and much appreciated. My car was repaired in a timely manner and returned to me clean, and back in excellent working order. Many thanks to one and all.

Guy Theriault

The Honda Service Department is bar none the best I've ever dealt with... Stephen and all the people in this Department put you at ease, advise you on what needs to be serviced and keep you informed of any changes to your schedule. This great service will definitely help my decision when I purchase a new Honda.

Jaishri Vidyarthi

We came by with no appointment for a broken outlet in our new minivan we got yesterday. Everyone was very nice and helped us with no hesistation. No place can beat the great customer service of this dealership! if I could give it more stars than 5, I would. Thanks again!

Jim Rose

It always goes very well there. Steve is a great C/S rep and even the boys who meet you as you drive in the garage are friendly and professional.

Brittany St. Peter

The entire experience was great. Steve C. was very kind and helpful and took the time to explain everything I needed to know about the car.

Redstone Wizard

Great service. Im super grateful for the fast chardger on site

Joshua Boggess

I've worked with your service department several times for over a year and I can't say enough wonderful things about them. From the first time I brought my '14 Sentra in for service until I traded it for my '15 Accord the folks have been wonderful. They're more than willing to answer my questions and take care of any concerns no matter how big or small.

Kris Beck

I had a wonderful experience with Darlings Honda in past, so I came back! Our sales associate was Lee Lorigan for both purchases. Lee was very friendly, answered all of my questions and helped ease my apprehensions. Lee went out of his way several times, to ensure that we had the perfect fitting car that we could afford. I have bought many cars over the years, but by far the best sales experience I have encountered has been at Darlings! I would, and do, recommend Darlings to anyone looking for a new or used vehicle!

tina brown

I purchased my first brand new new car from Darlings. Scott was the salesman, he was very accommodating and efficient! Provided me with a loaner while I was getting heated seats installed. The best part was that Scott delivered the loaner and when my car was ready, he delivered that one to my job as well. 5 stars ++

Jon R.

Over all the service adisvors are nice and I believe they thought I was and still trying to scam then but I'm not, but after going there yesterday I truly feel uncomfortable going to get service there because I tried to have a caliper that was the wrong size for my car replaced that was put on by the Augusta Location they replaced it with a new caliper that was the same size the other location put on! I do not understand if my car shows up as the bigger engine car then why put on or replace that part with the same smaller engine part? Im going to have to get my mechanic to replace it because they did not! Plus I asked them to look at the front end to see why there was noise coming from the front end but they did not look into it and if I don't have that caliper replaced at my mecanic then I have to keep buying 2 different pads and rotor sets for the rear on my car!

Moses Juma

Awesome

Caroline Moore

We've purchased three vehicles from Darling's over the last several years, and our most recent experience was definitely the best. We worked with Lee, who gave us a great deal on a certified pre-owned Honda Odyssey. It's the perfect vehicle for our family, and Lee's service and support even after purchasing has been great! We're very happy with our decision and our new minivan.

Judy Perry

It was great. Sarah (my sales person) was extremely knowledgeable and helpful. I will always go to Darling's and I love the Nissan Rogue!!

Judith Smith-Valley

Couldn't get my phone and car to speak to each other to use Android Car for travel. Jill made the magic work. It's true the tech in my drive is amazing. Thanks Darling Honda.

Erin Barker

My husband dragged me out to look for a new vehicle, which he knows is not something I enjoy. We had looked at a few before we were approached by Gary McGowan. Had he not been so friendly, laid back and not your 'typical' car salesperson, we'd have just left. Instead, we got a genuine guy who gave us a ton of his time along with patience, good conversation, and best of all, no pressure. Negotiations were quick and painless. We got a fair trade on our vehicle. Even Lee in finance made the awful paperwork process fun, The entire process from start to finish was super positive, and we drove away with a beautiful 2015 Honda CR-V. My husband and I would definitely deal with Darling's again and recommend them (Gary, especially!) to anyone on the market for a new vehicle.

Susan Hall

I was recommended to Scott Larabee on the advice of a friend; I was so happy I took her advice! Scott was the epitome of a "perfect salesman". He was kind, personable, and very knowledgeable. My van, which was my only vehicle, had just died the previous day so I was in a rather hurried predicament to get another vehicle. Even though he knew my situation, Scott did not attempt to pressure me into anything that I was not comfortable with either price-wise or "upgrade-wise". He listened to what I wanted and did his best to accommodate it. When I fell in love with what is now my Nissan Rogue, he was with me every step of the way on a very convoluted path to obtaining it, and rejoicing in my great fortune in being able to own this SUV. Scott is a gentleman and I'd recommend him to anyone.

Patricia Hammill

I had a great experience leasing a car for the first time.. Brian Perry was very easy to talk to. Answered all my.questions and made sure I was comfortable with his answeres. Lee was also very nice and made sure I knew what I was signing. Overall a great experience and a leased car.

that guy

Sarah Bowie was awesome to work with. I really appreciate the effort she put in to make sure that I got the car that I wanted.

Nicholas MacDonald

Excellent customer service, but the vehicle maintenance takes much too long.

Carla Colson

I sat there for more than four hours today waiting for approval for a loan for a truck.... The process takes way too long.....

Robert Libby

Darlings Honda in Bangor has always serviced my 2012 Honda Pilot. I now have over 110,000 miles on it and my Pilot continues to provide me a comfortable, reliable ride. The Honda Service Team, headed by Mike D., has always provided top-notch guidance and has always kept my Pilot in tip-top condition through Summer and Wintery conditions. Thank you Darlings but thank you Mike D. and your colleagues also.

Donald Tilbury

Darling's Honda goes above and beyond what I expect from a car dealership. They care through the whole process of buying AND maintaining your vehicle unlike some other car dealerships (cough, cough, Quirk's Subaru). The service depart at Darling's is truly one of kind, Mike does a wonderful job of customer service, he goes above and beyond the call of duty, he's always upbeat, friendly, informative, and just a great service technician. The whole dealership is friendly, even kid friendly which is wonderful. Keep up the great work at Darling's!

Ralph Shields

We made an appointment for an oil change, while we were getting service they discovered a major seat belt problem on the passenger side. The correct replacement part was not available that day, since my wife and dog were with me and we live about 2-1/2 hours from Bangor, Mike made it possible for us to borrow a loaner that day and return the following day to pick up our vehicle. He did not want us to ride in an unsafe vehicle. The entire staff is not only friendly to us and our dog, but to everyone in the waiting area. We were well taken care of!

Marianne Taylor

Knowledgeable and personable staff, very organized, comfortable waiting areas, provide updates as the service is in progress.

Andy Keosky

My wife and I went in for routine servicing of her 2017 Honda Fit. This included tire rotation among oil and filter, ect... there was a slow leak in the rear driver side tire that had been noticed the evening before the service. My we mentioned it and asked if they could take a look. We had a lengthy conversation with an employee who insisted that the sensor was tripping due to bumpy roads and not a leak, even though we had put air in it twice (which I think is a really good sign that there is a leak). He begrudgingly agreed to check the tire. After an absurdly long wait for an oil change and tire rotation, we were assured there was no leak. We left. Tire light came on on the way home. It was the same tire which had been rotated to driver front. After a week of filling the tire in the mornings and evenings, due to our full schedules, we had time to take it to a local tire spot in Brewer (Tire Warehouse) where they located a huge 1/4 inch wide self drilling screw that was about an inch long in the tire. They did the whole patch job in 15 minutes from the time I walked through the door. "It was visible before removing the tire. They must not have even looked." Was the response by the tech at Tire Warehouse. What a joke. We will not be returning to Darling's for future services.

Deborah Cloran

Everyone was friendly and professional. I received quick service from my shuttle to my meeting and getting back my car on time. My experience was great and I highly recommend Darling's Honda

Susie Peters

This was one of the most fair and honest auto purchase experiences we have ever had. We were treated fairly on our trade as well as the purchase price of our new Volvo. Darlings found the best interest rate and gave us every incentive we qualified for. We would recommend any Veteran or Veteran Family go there when they are looking for their next automobile.

Alpha Girl

Took my civic in for service and recall, they did a good job. Told me I need to have my brakes rechecked next time but didn't try to make me buy anything that day which was nice. My dealership back home is much more aggressive.

Bob Lussier

Could not ask for better, very surprised that I received an appointment for the day after I called to schedule an appointment , Well greeted when I arrived even when I arrived halve hour early. Steve was excellent when writing up my paperwork , very pleasant to talk to and made me feel like he appreciated my business , Keep up the great work

kevin

it's a good place to buy a vehicle from great customer service

Gordon Chicoine

The Staff at Darlings Honda were amazing! Best experience purchasing a vehicle, ever. The Staff is extremely friendly and very knowledgeable, you can see they take great pride in their work! Joe was the salesman I worked with and he got me in the car I wanted in no time flat!

Mark Smedberg

Having been a Darling's ( Hyundai Augusta) customer for my last 3 vehicles, I was extremely confident that,in this new venture, I was in a perfect situation. My purchase was still within the Darlings family- this time Darlings Honda, Bangor. Expecting excellence, I GOT IT! My experience was of a dealership both superbly professional and personable from the very beginning. My sales rep, Sarah Bowie, did a wonderful job, I highly recommend her if you seek a stress-free process. She was extremely knowledgeable in all facets of the process, patient and personable throughout. She explained everything in detail, did an excellent walk-through of my new CR-V, and responded to all correspondence promptly and efficiently. It was a real pleasure for my wife and I to work with her. Brian in Finance was efficient, smooth, and personable as we walked through the final steps; he did an outstanding job. I can honestly say that it is with pride that I can say I am a Darlings customer. They do it right, folks. I strongly and without reservation recommend this dealership and its outstanding operations. They are THE best. Mark Smedberg

alaina maguire

Absolutely loved working with Sarah Bowie for my car buying experience. She was so receptive to my needs, let me move at my own pace, and I got to communicate on my terms (not pushy at all!) Sarah was PHENOMENAL! We did our final paperwork with Lee LeVasseur and he was quick and efficient, I've worked with Lee Lorigan before and he remembered me and came over to see our my second car has been treating me.

Terry Johannemann

We have bought three CRVs from Darlings Honda. Cannot say enough positive things about them. Buying the car & servicing the car have been seamless. Highly recommend.

Deborah LaFauci

Buying a car at Darling's was the best experience I have had. The salesperson and loan manager were honest and informative. I would refer anyone who wants to buy a car to Darling's.

Kerrie Tripp

Shopping for a new car was an overwhelming experience for me but there was no pressure and I was encouraged to try many different cars and different brands. After trying several cars from different dealerships we went back to Kathy Giddings at Darlings and tried ONE more car and that was the winner! Kathy was so thoughtful and patient with me, I can't express how much I appreciated that. Thank you to the whole crew at Darlings Honda Nissan Volvo for the great shopping experience and my first ever Brand New Car.

Paul Lock

The service staff at Darlings Honda in Bangor is exceptional. The staff has always been kind, respectful and professional. I usually deal with Mike. He is has always listened to concerns and has taken care of me even when I have stopped by without an appointment to have tires checked. My billed is always explained and the work that was completed. This is my third Civic from Darlings and I would highly recommend them

Patricia Pugh

We have owned several Hondas over the past 15 years, all purchased from Darlings Honda in Bangor. As our life is changing, we felt it might be time to consolidate and own just one economical, fuel efficient, mechanically reliable car. Joe Pelletier immediately understood our needs and made several suggestions in a very professional manner without any pressure. When negotiating prices, Joe made a very reasonable package offer and was agreeable to a minor adjustment that eventually sealed the deal.. We felt respected and valued as long-time customers and also as friends. Lee Lorigan handled our financial matters with knowledge and no pressure which we feel is typical of this dealership. Thank you Joe, Lee and Darling's Honda for a very pleasant and professional buying experience.

Ace Adams

Darling Honda parts & service will go out of their way for you & your vehicle, making sure it's done right.

Don Sturgeon

Accommodated last minute problem and effectively solved

Matt Healy

Nothing could have been done better. Brian the salesman and Josh the sales manager were fantastic. They went above and beyond to ensure we were happy...

Laura Farnsworth

They noticed my inspection and registration was running out this month. Since the car was new in late November, I was not even close to looking at the sticker—something I didn’t catch at the time I was buying the car from another dealer. I was stunned and appreciative that they were able to go right ahead with the inspection.

Ernest gagne

Great selection many models to choose from

Katie Snow

The staff at Darling's are so friendly from the moment you walk up to the door to months maybe years after you drive off the lot with your new car. They have your best interest in mind and it's clear to see that. Ive leased 2 cars through Darlings and I have 0 regrets, I have always been beyond satisfied with all interactions there.

Scott Larrabee

I was extremely impressed and satisfied with my experience today at Darling's Nissan. I had an oil change and tire rotation done and they did an excellent job getting me in on time and getting the job done within the time frame I was given. They offered me a ride to work, however I opted to stay and work there since they have free Wifi and I was able to. You pay a little more when you service your vehicle with the dealership, however it feels worth every penny at Darling's Nissan on Sylvan Rd. Great job Jacob Fletcher and Lance out in the drive, you guys helped make my day and dealership experience a good one!

Paul Brown

I've just returned from a 3000 mile trip without any problems, it didn't start out that way, I brought my Volvo ( 208,000 miles ) in 2 weeks before Christmas for check up and service of any problems found, they were cared for and I had a loaner while the service was being done. (good all set for the trip). Christmas day Sunday, on the way home from visiting, the SERVICE ENGINE light came on, we were to pack the car for early departure Tuesday morning. I called Tim Oversmith (Volvo service adviser) at 8:00 AM Monday explained the problem, he said I could bring the car right up, which I did. Tim and his team had the problem diagnosed and repaired. I was home by 12:30 (it's a 2 hour ride to Bangor and back) and able to pack the car that afternoon, we left as planed Tuesday morning. Thank you, Darling and team. I will buy another Volvo. Paul Brown

Cathryn Drost-Hansen

SERVICE DEPT Review: Superior customer service; they do what they say and say what they'll do - a rarity nowadays. Perhaps prices are a smidge higher, but you're getting factory trained techs (important to me as a Volvo owner) and their expertise. I highly recommend this place. So friendly, helpful, courteous. Free shuttle service too!

Lindsay

My car ended up needing more work than I had anticipated. My interactions with Steve were pleasant and professional throughout the entire process. He was fantastic to work with and so helpful. I have been raving about him/Darlings to family and friends for days. Thank you so much!

Jessica Pearl

Every experience we have with Darlings is a great one. Everyone is so attentive, courteous, professional, and knowledgeable. We are very proud to be part of the Darlings family of customers!

Brooke White

Ultimately I chose this Volvo dealership because my daughter had such an amazing experience at Darlings Ford VW Audi. I am glad I did! I have never experienced such excellent customer service while vehicle shopping. My salesman (Gary M.) was kind, knowledgeable, helpful and easy to work with. The service department is, hands down, the best! Everyone treats you so wonderfully. I highly recommend Darlings!

Stormi Henderson

My mother passed away and I went to Darling's to ask how to handle the vehicles in her name. Jeff and Josh handled everything with the utmost professionalism and compassion. The process was made simple and quick. It took a huge load off my mind. Not that Darling's wasn't my favorite before, but they are now guaranteed a customer for life.

Chelle Murphy

My experience with Darling’s Honda Nissan Volvo was so much more than I could have asked for. I worked with Josh (Sales) and Lee (Business Manager) and they were incredible to work with. They were so knowledgeable and helped me find the perfect car, while helping me through a unique situation with my current vehicle. This is a company that still believes in doing what is right for their customer over themselves! I would recommend Josh, Lee, and Darling’s as a whole to everyone I know!! Thanks again for everything!!

Lorraine Beal

Service has always been perfect...

Lynne Doble

I had one day to find a car and return a rental vehicle -Saturday. I arrived at 9 am, met Mark Lockman, and within and hour he had found a vehicle that met the criteria I provided! Bryan Lackee jumped in and tag teamed with Mark to make sure all the information and financial paperwork was completed. Mark even helped me move my belongings into the new car and returned my rental!! They both went above and beyond what I would have expected. Thank you!

Mia Morrison

Had a great experience working with Darlings Volvo in Bangor, Maine. Don and I worked with Brian Perry to take an Overseas Delivery on our xc40 this winter. Brian was awesome to work with - he was quick to respond, always with a smile or friendly voice, and find answers or solutions. Not only do we absolutely love our xc40, we were and continue to be super impressed with the quality of service Volvo provides for its customers. From their drive thru service to follow up phone calls, Darling's Volvo is committed to bringing high end products into the hands of happy customers.

Jodi Fadrigon

Darling's Honda continues to be the best of the best. This is my third vehicle purchase from Darling's Honda. I dont' even consider going anywhere else. I've been other places in the area and nothing even compares. I am treated with respect and valued as a customer. I am very picky and they are very respectful of my needs as a customer. From service to sales I have nothing but great things to say. I highly recommend this dealership if you want the best of the best!!!

Nolan Donnelly

Not well off enough to be buying new cars at the moment, but when I brought my "new" old nissan frontier in for a recall, they treated me no different, and even went above and beyond the recall part by washing the truck and Im 90% sure they fixed an obnoxious squeek I was getting from the bed. Fantastic place, everyone I interacted with was friendly, and the waiting room is the best Ive ever seen in a place like this.

Jennifer Small

Excellent service...completely satisfied with them.

Lin Corliss

Pleasant. Dog friendly

Randy Field

Excellent Dustin needs a raise one of the good salesman they have at darlings

Matt Meo

Darling's service is incredible. They are always so friendly and willing to help with any car issues that you may have. Highly recommend going to them for your car needs.

Tracey Milliard

Very Impressed! This is our third car that we have bought from Darling's. Our last two cars we used Scott Larrabee for our salesman and have loved working with him. We have always been very pleased with the care and attention that we have received at Darling's. No matter what we are there for we are always made to feel like we are their top priority. When we purchased our Honda Accord we took our two teenage children with us. A few week later my 13 year old son informed me that he really like Scott and was very impressed with him. I figure that something is being done right if you have impressed a teenager! We look forward to doing business with them again in the future.

Kevin Stuckey

When I first started looking into cars to lease to replace my old 2003 Chevy Tracker, I went to a few dealerships in the area. I found a great looking Hyundai which had heated seats and was the exact same model of my parent's car. The price of the lease was not horrible, but for the features I wanted like the backup camera, I had to pay extra. I checked out Darling's for a Honda (which is built like the Hyundai) but it had better features included like that camera. I walked inside and was greeted by Scott who was very helpful. I'm a detail person, and Scott was very detailed when he explained the features about the car. After working with him for a few weeks, I committed to that blue 2014 Honda Civic and signed the papers. Darling's was great to work with when I needed a new car and Scott was very knowledgable about the cars for sale. About a year after leasing my car, I moved out of Maine to Virginia. This past Christmas I received a card from Scott, despite no longer living in the area. Thanks for your awesomeness Scott!!

Linda Parker

Good service. Air bag recall, fast and friendly

Scott Brown

After owning a large SUV that was thirsty for gas, we began our search for a more fuel friendly vehicle. We spoke with several local dealers and test drove many before using the web site for Darling's. I was reluctant to request information, not wanting to start the pressured contacts via e-mail etc... but we did it anyway and are glad we did. We were contacted by Erica from Darling's and immediately given the information we needed to make a decision on a new vehicle without feeling pressured to do anymore. After the desicion to continue, Erica set us up with an appointment and salesperson who had all of our information when we arrived. Allen was the salesperson who was assigned for us and he was ready to go. He knew what we were looking for, but was sure to go over all the options we had to be sure we considered everything prior to making a decision on a final vehicle. Darling's could not give us a specific quote over the phone for our trade, but did provide a "good faith" idea of what it would be worth. They did better than we expected and stayed true to their word. Financing was great and Josh explained everything as we completed the process. Once we had purchased our vehicle, Allen was in no hurry to move us along and took the time to go over the new car and explain how everything worked. Darling's provided us with the best car buying experience we have had in over 25 years. We look forward to doing business with Darling's again in the future.

Nancy Abrams

As always, great service, and a clean car when I leave!!!

Zachary Brandmeir

They have always been great to work with. They have a great service department, and one time a family member of mine was having a difficult time and they were really helpful to her in getting her into a vehicle.

Sarah Hiles

Very friendly & got a very very good deal on a 2019 Nissan Sentra !!! Very happy

Michael Allison

We recently bought our first Honda here. The salesman was helpful without being pushy. I like the vehicle very much, we've owned it for about two years now. Initial service costs have been reasonable, for a dealership. They work quickly and do a good job. They provide a car wash with each service. Wait times for service are minimal. They have a comfortable waiting area, with television and Wi-Fi available.The lot is well stocked with both new and good used vehicles. The prices are fairly set, with little room for negotiations. I have found that the prices are comparable with what I would consider to be lesser vehicles. The quality of Honda is indisputable, in my opinion. I would recommend this dealership to anyone.

Philcheychandler .

I leased a new Honda Civic this morning. It was a flawless process. Brian is a consummate professional and fun to deal with. David Noto was thorough and explained everything fully to help us make decisions on some extras. Thank you, Lynne for recommending the right vehicle for me. It is perfect!

Mary Fernandez

I appreciate the high level of professionalism that I received from my service rep and the technician when I visited Darlings Honda recently. I was confident when I left that the issues had been resolved. I also appreciate my questions being answered honestly and with respect. Mike D. and Dave S. are gems!

Jodi Devost

The car buying experience was everything we wished it would be. We were taken care of from the moment we walked into the dealership to handing the keys to our new car. The whole Darlings team was fantastic. We had the pleasure of working with Sarah. She was friendly, knowledgeable, and had a no pressure approach which was refreshing. We felt like she had our best interest in mind, making the entire experience fun and exciting. Dave Noto and Lee Lorigan also were knowledgeable and friendly to work with. We highly recommend Sarah and the entire team at Darling's Honda Nissan Volvo.

Deidre Cochran

I have a really tight budget, never bought a new car before, and I told Bryan that I really needed a car but really wanted a Honda Civic. He manged to find me a really nice fairly cheap Honda Civic. He treated me like I was my friend instead of someone trying to make money. He worked with the finances so I could get this car. I would recommend this Sales Representative to anyone.

Thomas Kenney

Buy 2 cars there the only place I will go to get car or truck

Thomas Gagnon

From the moment I met him I knew I was working with someone I could trust. Joe greeted me with a warm smile and genuine enthusiasm. Throughout the search Joe was always available and responsive. I had an extremely specific car I wanted and Joe worked tirelessly to get it for me. When my current car died and the timeline got accelerated, he got my exact car only two days later! Ask anyone who knows him and they’ll tell you Joe breaks the mold of “car salesmen”. I also worked with Ben who was professional, friendly, and completely not pushy. I’ll be telling everyone about the amazing experience I had at Darling’s!

Roger Dean

My 2018 Odyssey developed several minor but annoying issues about nine months after I bought it. The first couple of attempts to fix the issues were unsuccessful, but rather than just telling me to live with them, Brad (the service writer) seemed genuinely concerned about solving the problems. I live 90 minutes from the dealership and Brad and went out of his way to make my return appointments convenient. And persistence finally paid off; all problems fixed. It's clear that the Darling's service team takes pride in its work. Thanks!

Daniel Terrill

Just bought our second Honda HR-V from Scott Larrabee. The vehicle that I wanted was not in stock, so him and the team made a few phone calls, and were able to get the vehicle up to me the same day, even though it was on a Saturday. Great service from a great team with continued outstanding service past the sale.

Jamie Thompson

Bought a Honda Civic Type R and had the best car buying experience. The manager Selden was the first to greet us in the showroom. After asking us a few questions he made sure we knew about all the new and used sporty options they had to offer on the lot. He introduced us to our salesman Brian, who was just as excited about our dream car as we were. He was extremely knowledgeable about all it had to offer so we left knowing everything we needed to operate it 100%. Also, before we made the final decision he was more than willing to show us the other Civic models and a few other compact cars they had on the lot. The finance department rep, Lee, introduced himself before he ran our credit. He was extremely thorough about our options before we signed the papers and helped us make the best decisions on warranties. The entire team was extremely helpful and never made us feel like we had to do anything outside of what was comfortable financially. I also heard other customers having the same experience with their sales reps. The vibe was positive and everyone was smiling. Again it was an awesome experience, I highly recommend you stop by for your next car buying adventure.

Teresa Robinson

Great customer service!

Cynthia Hillman

Customer service is Darling’s specialty. I always know that I will get excellent service anytime and every time I take my car in.

Ned Robertson

The nicest people work here!! Honest and helpful!! Highly recommend Darling's.

Darnell Oliver

Additional repairs were needed due to parts being damaged during the quoted service. We were not certain as to why this additional cost fell upon us. Tim did a great job at explaining the situation and he also did what he could to get us the best price possible.

Andrew St Peter

Visited there drive up service. Very helpful and fixed the issue I was having.

Theresa Mudgett

I have purchased 5 vehicles from Darling's. Why? Customer service- Service Department- They treat you like family and go out of their ways to address your needs. Part of the reason, I purchased their vehicles and do not go elsewhere is the service department. Over the years, my service writer has given me a ride so I wouldn't be late to work,. They have even given me service appointments with only 24 hours notice. If you need to purchase a vehicle, make sure you check in with Ken Seavey. Ken understands what you are looking for in a vehicle and truly wants to get into the vehicle you desire. Darling's Courtesy Van drivers are all great individuals. They even remember where I work without my telling them and always arrive on time to pick me up.

Sean Ellis

I took my honda in for service, and the staff was polite and professional. This is an excellent place to take your Honda/Nissan/Volvo if it needs work.

Leslie Poake

I have been doing business with Darling's Honda for several years. I purchased two cars there and have them both serviced there. Obviously I am happy with the quality of Hondas, but I can't say enough about the dealership. The sales people are not pushy. They seem happy working there and all seem to get along with each other. I used to be vehemently against having my car serviced in a dealership, feeling that they are overpriced. But I have Darling's do the service on both vehicles because I feel like cars are so technical now that it makes sense to have someone work on them that knows those cars specifically. But more importantly, my service writer Steve York always greets me by name, is funny and pleasant and I feel like I am his top priority. Additionally, I get all my rental vehicles from Darling's and always get a beautiful vehicle and the staff there is great. I can't say enough about the Darling's. They do a lot for the community and obviously take good care of their employees as my experience there is always positive.

Nina Griffiths

Love my car ! What a great experiment really worked with my mom and I!

Darryl Smith

Recently I had a recall on an airbag for my Honda Accord. From making the appointment to getting the time I requested to the speed of service, everything was top notch. Even better nobody attempted to up-sell me on services or repairs I didn't need which is what happened at another dealership out of state. As an added bonus even though I wasn't spending one dime, they even washed my car!

Viktor Warhola

Always treat me great...the service department is honest and getd the job done in a timely manner. Even though I work for their main competitor in Bangor, I can set that aside and provide an honest review of their performance. I have to get certain work (recalls, manufacturer-specific diagnostics etc.) done here. That being said it's not often, however Mike from Service ALWAYS provides a great experience and serves me in the best possible manner. Well done!

Mark Owens

I had my state inspection done there last weekend and the experience was pretty negative. Individuals from sales hounded me and my wife around excessively trying to get me to sign up for a lease. At one point, one of the sales reps make a domestic violence joke in front of my wife. Later that day I received a phone call from a sale rep (after he attained my number from their service department without my permission) and further pushing this lease I didn't want. All in all it was an embarrassing situation.

Debra Horne

Went very well. Grandson drove off very Happy! Good Service thank you

Tanya Emery

Customer service is incredible at Darling's. From the sales team, the service team, to the shuttle drivers - they are all a pleasure to work with. I am consistently blown away by how they go above and beyond to take care of their customers. I have purchased two vehicles from Darling's and done all my service and maintenance there. Thank you Darling's for your great work!

Robert Rivera

Excellent experience, would I recommend this dealer, YES, sales staff was ready to deal, without any questions the price that was quoted was at where we wanted to be (mind readers maybe). Test drive was great. Closed the deal, vehicle was washed, fueled and ready to go in record time. Thank you Lee Lorigan for a great finance rate. Thanks to Mr Joe Pelletier, if not for you we would have walked out, gone down south and bought down there. Your numbers where right on, your knowledge of the vehicle was on point. Kudos to you sir. All sales people should study your approach to salesmanship

Celeste Creighton

Don't walk, RUN and see Joe Pelletier for your new vehicle purchase. He exceeded every expectation of ours and more in purchasing our new Volvo. His way is the only way. Highest of intergrities and takes care of you like family. From being knowledgable, extremely fair to providing the same quality loaner and professionally detailing our new ride. He not only knows what he is talking about but feeds you no fluff. Joe is as real as they get and 100% honest. I would never make the mistake of seeing anyone else. He has our business for life.

Linda Lewis

Darling's went above and beyond to ensure I walked away happy. Roger Oliver in the value center, Brian Perry at the Honda Dealership, and Ben Doucette in finance were a dream to work with. They all took a stressful situation and turned it into an enjoyable experience. As overwhelming as this situation was, their positive attitudes and pleasant/approachable dispositions had me smiling at every step. I've never had such an enjoyable car shopping experience. I feel confident that I've made the right choice in both vehicle and dealership. I will sing Darling's praises to anyone who will listen.

Eileen Crowley

The service department is wonderful to deal with. I am treated respectfully, I am kept informed on the progress of the work happening during the service and given an explanation after that a novice can understand.

Tracy Porter

My wife and my 2 children were on a little vacation and were staying in Bangor for the night and we realized that we had a leak in one of our tires on my 2019 Passport and was soon flat. We are from Moncton, New Brunswick, Canada and were almost 5 hours from home and we needed to get it repaired. Thankfully this happened at our hotel which luckily was located very close to Darling’s Honda. I arrived at 7:15 am the next day and was greeted with a big smile from Mike Dumand, Team Service Manager and in no time he wrote up an RO for the repair. Having no appointment, I had expected to have a long wait but the Service guys treated me like I was a lifelong Customer and pulled out all of the stops to get me back on the road quickly. I also wanted to acknowledge Mike Maddocks, Service Manager for taking the time for a chat as well as General Manager, Seldon Wheeler for an amazing Customer Experience! And if that was not enough of a great experience, they hand washed my truck and gave it back to me looking better than I had brought it in! Also, as I was leaving, one of the Gentlemen in the drive-thru, I believe it was Rich Parks, yelled out GO WILDCATS! Making reference to Moncton’s QJMHL hockey team. LOL! Seldon, you have an amazing team at Darling’s Honda! Keep up the good work! Gerry Porter

Kathleen Vanadia

We have purchased three cars from this dealership over the years, and one of the main reasons is because of the outstanding customer service we receive from the Service Department! They always go out of their way to accommodate my needs and make me comfortable while I'm waiting. A very special "Thank You" to Stephen York for his kindness to me on my recent visit. While waiting, I received a call with the sad news of the passing of a dear family friend. A public place is not ideal to hear such news. I was treated with empathy and kindness, and I'm very appreciative for Steve's handling of the situation.

Benjamin Beverly

Dylan Mountain was the sales representative who worked with us. He was super helpful at working with us to get the deal we were hoping for. I was also very impressed with the level of respect he treated us with. My wife and I did not had that experience the last time we bought a car. Dylan clearly was interested in more than just selling us a car - he definitely made us feel as though we were taken care of throughout the process. It's hard to feel as though you can trust many car sales reps to be completely honest with you, but we would definitely go back and do business through Dylan again.

Richard Rockwell

Job well done. Thank you.

Ashley Cook

Steve York was great to work with. His great customer service is one of the reasons I wil continue to go to this nissan dealership for service. The whole team in the service department are great. From getting the part I needed, to getting my car back to the way I felt it should be. Thank you to all of them.

Patricia Kornreich

I can't say enough about my Honda Service guys and that's how I think of them,as "mine". Because when I come in needing service on my car, I know they will do their best to get me back on the road as soon as possible and treat me fairly. I travel from Maine to New York City with not one but two demanding work/travel schedules plus a lot of travel for grown children and grandchildren who often want me there ASAP. This is my second Odyssey in 10 years. Drew and Steve always do their best to make sure my car is safe and ready to roll as soon as they can. In November, I had my only "on the road" car trouble; my car lost power and barely accelerated even with the accelerator compressed to the floor. I was in Connecticut and my only thought was not "What's wrong with my car?" My thought was "Why did this have to happen here, where I don't have Drew and Steve?" I called Drew on my cell. After I described what was happening, Drew and Steve looked online and gave me information on the nearest Honda dealer and then spoke with him and me on the phone. My car was fixed that afternoon even though the dealer had a full shop. Then Drew called me back to make sure I was okay. I tell them and anyone who listens that you don't need a sales department. Your service department sells your cars. My Odyssey is 7 years old and needs to last a few more years as we are being blessed with more grandchildren. With Drew and Steve I know that it will be safe years.

Shelly Solomon

Friendly and courteous staff. Made buying a new vehicle so easy. No pressure and very accommodating! Would definitely refer a friend. Thanks to Chris and Lee in financial (not sure which Lee) especially!

Justin Foll

Friendly and prompt. Very accomodating. Josh Baldacci made every effort to find me the right financing. Could have used another salesman for floor coverage or for appointments that go long. Overall, it was a good experience.

Jena Jones

This was my second time visiting Darling's for a vehicle purchase - it was a wonderful experience. The sales team, Bryan in particular, was so helpful and engaged. He was never pushy or "car salesman-like" but rather friendly and understanding. At no time did I feel at all pressured or conned. What I anticipated to be a stressful experience turned out to be as enjoyable as buying a car could be. I will absolutely be a returning customer and would recommend Bryan to anyone in search of a vehicle.

Jacob Joy

I'm a recent college grad and have never purchased my own vehicle before. Joe laid out my options and had me test driving a car I fell in love with within the first half hour. Joe bent over backward to make sure I was able to get the car within a price range I felt comfortable with. I went to Joe because my parents do, and we always will!

Matthew Carter

I bought a 2015 Honda Fit from Darling's in July. This is the second vehicle I have purchased from them, and I came to them for this purchase because of my satisfaction with my previous purchase. For both transactions, Bryan Lackee managed my the sale, and did an excellent job of understanding my vehicular needs, both in terms of the kind of vehicle I needed, and in terms of my financial parameters. He took care of the sales paperwork, and resolved the few concerns I had about the car I was purchasing. Jake Knight set up my vehicle financing and completed the paperwork required to close the deal, all while making me pleased about my decision to buy a Honda product. All in all, I had an excellent experience with Brian and Jake and with the entire Darling's staff, and the 50 pounds of lobster I got as a deal sweetener is going to taste great later this summer.

Nadine Gray

I had to bring my 18 mo old fully mobile daughter with me, not only was Sarah Bowie extremely helpful she was extraordinarily patient as I hauled the car seat in and out of every car I test drove. Then when I didn't "love" any of the cars I test drove, Sarah drove us both around the lot to look at the entire used lot! I found a car, and I love it, the baby loves it and Sarah continued with her excellent customer service as she finished up the paperwork and my daughter ran around the show room. Not once did I feel like we weren't welcome, even with the stir crazy child running around at the end of everyone's day. We had some issues in month 2 with the vehicle and I reached back out to Sarah, within 48 hours we had a time scheduled for them to take a look at the car, a loaner car all ready and they brought my car back to me completely fixed (I live 2 hours away). I absolutely hate car shopping and expected it to be miserable with the baby and then to have issues and have to call up and 'complain' gave me anxiety BUT they were so friendly and went above and beyond to help me find what I was looking for. I will definitely be using them whenever I need a new vehicle and highly recommend them to anyone who dreads or is hesitant to car shop for any reason!

The DragonHawk

Cost me $120. For a oil change and tire rotation. With an appointment it took 1hr 30 min to get my car back. That's Ridiculous!