Reviews of Bill Dodge GMC - Buick (Car Concessionaire)

John Lilly

Amanda, was great. Very helpful and made the process quick and easy.

J Hoover

I was new to this dealership, and they lived up all the great reviews they already have on Google. My salesman Mike Meyer was incredibly pleasant and easy to deal with. He is very knowledgeable about cars not just KIAs. He went out of his way to help me get the trade-in to the dealership, and make the sale work for me. I highly recommend both Mike and the dealership.

Joseph Tomm

Was not in to purchase but to browse the new line of trucks. Initial meeting went well. Friendly staff and low key approach was welcomed.

Matthew Arel

The service staff was pleasant. There were multiple waiting areas, all of them clean. Free coffee, and the usual things common to today’s dealerships. They seem to be inefficient or slow moving. I had a 7:30 appointment, the work should have taken 1 hour. At 9:30 I noticed my truck was outside, but no one had come to notify me that the work was completed. I stood in view of the service counter starring out at my truck wondering how long it would be before they notified me. 9:42 I was handed my keys.

NSCR2020

Everyone at Bill Dodge Auto Group is amazing! They provide top notch service! Thanks you!!!

karen Swasey

Always professional service and they take great care in making customer service a priority.

Hops N Barley

Great experience when buying our new GMC!

Jay Lowe

The people at Bill Dodge are great. Super helpful, knowledgeable and I always enjoy working with them. My only gripe was they charged me a $130 “Diagnostic Fee” to plug into my car’s computer to retrieve a Check engine Code. I wasn’t happy about that, and they worked it out with me. They are easy to deal with and I’d recommend Bill Dodge for sales or service. Monica was especially helpful but the whole team is great. Thanks guys.

Johnny Mallia

Great place

Suzanne Tottle

Was losing air slowly in my new Cadillac tire so I called and got in the next morning. They found a nail in my tire and repaired it. Everyone I encountered was very friendly and welcoming.

Michael McLaughlin

Awesome Dealership. They stay on top of everything.

Paul C

Pete Gordon was a terrific person to buy a car from. He a very honest person. I’ll most likely purchase my next car from him.

Claude Levesque

Issue Resolved, Continue Reading Bought a used sport car from them. They really talked it up. Had to jump battery to start but was assured that because of it being a convertible it had not been started in awhile. Back to pick up few days later car started and I drove it home. In heated garage tried to start 5 days later battery no good. They will not return call to come good for this VERY DISAPPOINTING Update to my original Review 2-18-19 I received a call from Ryan with an apology that due to a miscommunication that my concerns re: the Battery had not been addressed. Bill Dodge is indeed coming good for this and I am very Happy with the Outcome. I would and will happily recommend them to anyone that would be interested in buying an auto from them. I would just remind to always follow up on an issue. Claude Levesque

Steph Beaulieu

We went to Bill Dodge because Kyle Collins sold us a car when he worked for Rowe Ford back in 2017,and sold my son a car,so when he saw we were looking for a truck, he called my husband Tuesday,and went in today ,tried out the truck,and negotiated,came home with a 2018 Sierra truck!! Looks great in my driveway!!

Russell Butts

Service from Garth and the team is always top notch! I go there for any and all service needs on my Nissan, if you have a Nissan I recommend you try them out.

Amanda Ujhelyi

My husband and I had a great experience at Bill Dodge auto in Westbrook. We had been shopping all day for a slightly used truck to no avail. After visiting several other dealerships we were about to call it a day when we decided to pull into Bill Dodge for one last look. Even though it was about 430pm on a Saturday, our sales man Richard Baumann was very patient and helpful. He went over our budget and asked us useful questions about what we were going to use the vehicle for and what it was we were really after. Next, he took us to look at all of the vehicles that matched our description. After looking at several other trucks, we took our truck for a test drive and decided that was the one for us. At this point it was well past 530pm and the dealership was winding down for the day, but that didn't stop our salesman Richard, we were able to tentatively secure financing and leave with our new Toyota tundra that night! Bill Dodge in Westbrook and our sales guy Richard Baumann were wonderful and we would definitely recommend there business to our friends and family!

Allison Martin

Bill Dodge is always fantastic with me. I was really nervous about nearing the end of my lease, but Mike over there seemed to make the transition seamless. I appreciate all the staff that played a part in helping my new vehicle become a reality for me, and showing me that the end of a lease isn't the end of the world, like I have seen for other people close to me. Thanks Bill Dodge!

Lisa Thibodeau

The service was great. I got there early and they put it the line right then. What I needed was done and they explained some things that I need to get done soon. But no pressure tactics that I have gotten from other places. We have recently moved and this is now the closest dealership to us. Very happy with the experience.

Arthur Bennett III

Amazing group of people. I applied online and came in there with a trade in and some cash looking to get a new car. Alex Hall the sales rep assisted me throughout the whole process. He kept me updated from the beginning and to the end of the process. Also the finance team is amazing when it comes to working with you. Sandra Pirini thank you also for helping me out with my purchase and financing. They are amazing and I recommend everyone to go there.

J GQ

Extremely displeased with this company. They brought me hundreds of miles to sell my newer vehicle and wouldn’t honor the base offer, let alone the exaggerated offer that their sales person used to entice and mislead. I was called by the manager who essentially scolded me for my KBB inputs, HE DIDNT EVEN CHECK the inputs. Would have seen that my tires were brand new. They didn’t want 2 WD. That’s fair. Say that!!!! In my opinion, Bill Dodge is the epitome of dealing with used car salesmen. Ugh

JayME

Bought a 2016 Sequoia from Amanda...what a super sweet outgoing sales lady she is! All the people we dealt with from the Sales Staff, to Managers, to Finance were professional, laid back, no pressure kind of people...the way buying a car should be but usually isn't. We would most certainly recommend them to friends and family and will return when the need arrises for another vehicle. Thank you to all involved!

Timothy Walsh

What an amazing experience at BMW of Westbrook. Neshti is one of the hardest working saleswomen I know, she doesn’t ask for your business she earns it. This experience was made so simple and easy, and there was never any pressure to buy! Everyone is kind and precessional and they have made a lifelong customer!!

Kenneth Barbalace

We were in to look at the BMW I3 electric vehicle, which is on our short list of EVs and plug-in hybrids that we are considering. The sales staff was very helpful and knowledgeable. We are in the early stages of our research, and greatly appreciate the time Nathan spent with us. We don't know whether or not we'll end up going with an I3 or the 330e, but they are on our shortlist. It will mostly boil down to vehicle energy efficiency, safety features and styling. Certainly the sales help we received at Bill Dodge is a factor in BMW's favor.

Roland Simard

Attentive service from the sales staff. Brian in particular. Pleased with the Automobile buying experience at Bill Dodge (Saco). Glad we checked them out for our new Nissan.

April Archer

I am very happy with my new Elantra! I was Greeted by the salesman Seth and he promptly turned me over to my new friend Troy Burr who was very helpful in getting me into my New Car! The entire sales staff were friendly and I would recommend them to anyone in the market for a new or used car. Troy even put a fresh water and cookies in my car for the ride home...Now that’s caring service! Thank you all again for making me a very happy lady!

nicholas walker

Great people. Great service. Best place intown

Linda McPhail

I picked up my GMC Terrain this morning. I am now very excited with my new buggy!! Car shopping has always been a least favorite thing to do but Dave Durocher made it a painless and enjoyable experience. Thank you very, very much to both he and Tori in the F & I office. She met my numbers and I look forward to driving my Terrain for many, many years!!!

James Jones

Always great service from a group of very nice folks.

Ciaran Smith

Great experience at Bill Dodge GMC! Cari Frost is so great to work with! Everyone was professional and knowledgeable. The whole experience was fast and efficient!

Larry Porter

I have never been disappointed with the service I get at Bill Dodge.

Colin McCrillis

The service department was very friendly, and the service was prompt

Todd Smith

as always the service department is top notch I always feel welcome when I come in for service

Tim OConnor

Always personable and always put the customer first.

Joan Holmes

Best customer service I’ve ever experienced with a dealership for servicing my vehicle. Everyone is friendly, ready to help, and answer questions.

Heather Hanson

John bolling great salesman. .paperwork not done beforehand. Auto lights dash not corrected don't seem to care once papers are signed

Jennifer Anderson

The nicest people around. They treat you so well!!! 2nd car from them

John Adams

I have always had courteous and great service at Bill Dodge GMC

John Pettengill

I recently purchased two vehicles from this dealer. My girlfriend and myself are rather inexperienced with car buying. The sales person we spoke with [Robert Labbe] was incredible. He was able to help us with our financial situation. My girlfriend got a Ford Fusion and I was able to purchase my first new Car. I really feel like Robert helped us get the best deal we possibly could. The managers in both buildings were incredible as well. My only issue was a longer then normal wait time for approval on my vehicle. The manger knew about it and addressed it that day. I felt like I was buying from good friends not sales people.

William Keefer

The customer service was great, Aria Kneeland (20023) is good at her job, she should get some recognition!!

John Leavitt

Eric Ferguson is the best customer service specialist I have ever seen. It is evident that he cares very much for his customers and his team. GMC is lucky to have him.

Sherri Mowrey

While dealing with unexpected car issues away from home on vacation, Bill Dodge GMC service department was friendly and professional. They treated us as if we were long time customers of theirs. I feel they did everything they could in order to repair my car ASAP. If I lived near, I would definitely utilize them for all my car maintenance and repairs.

John George

The collision center team was great. They honored their warranty on body work and did a great job

Jack Young

everything went like clock work.

Deb Cote

Went in for a recall item fix on my '09 Saturn. While I was there I mentioned a stiff door hinge which Bill Williams had them grease for me and when he came to tell me this was all done, Bill reminded me that my inspection sticker was due by the end of the month (only a couple days away). He then offered to do the inspection for me as one of my two free State Inspections. In less than an hour, with a simple signature for work completed, I was on my way with a safer, quieter and newly inspected car that was also freshly washed and the front floor mats had even been cleaned for me - Very satisfying experience! Thank you very much!

Michael Furlone

Chris was a pleasure to work with; informative and knowledgeable. Found him not to be high pressure, followed up when necessary. Financing was smooth - no high pressure up selling. Would go back again and would recommend.

Madeline Joyce

Sales, service, personnel deserves 5 stars.

Morgan Cornell

Those guys are great!

Patrick Bolin

Had a great experience. Three years later, had a questionable experience, but then they followed up and clarified and went the extra mile to earn my business. I will continue to shop there and recommend it to friends. A step above other dealerships in the area.

Greg Wilfert

Tim, does a great job getting you in ! The service is excellent!!

Jennifer Smith

I dropped.my Terrain off for an oil change, the gentleman I checked in with was polite and courteous. They finished the oil change quickly and left my vehicle out front with keys in it as I requested. Great service.

Renee Greco

Always pleasant and professional! Love the service at Bill dodge.

D. Tyler Anderson

David and Matt were fantastic to work with. They were both knowledgeable, professional and patient while going above and beyond to assist me. I truly could not have had a better experience purchasing my new truck. Thanks to both!

Justin Engstrom

Worked with Jake to purchase a 2018 GMC Sierra 1500 this past December. I didn't originally intend to purchase a vehicle, just scope out options, and Jake made me an offer I couldn't refuse. During the process there was several times things just didn't make sense, or actually seemed dishonest, and Jake was more than patient and broke everything down for me barney style, and I walked away with absolutely no questions. Post sale there was concerns with aftermarket pieces purchased, and this is where they lost a star; it took 6-9 phone calls to rectify the issues, including tires, tonne covers, mirrors, and more. However, after speaking with the GMC GM, the dealership made it more than right, and I walked away completely satisfied. Next time I look to purchase a vehicle, they'll be the first ones I call. It's currently 7 months after I purchased my truck, and Jake has called a couple times to ensure I'm still completely happy, and to remind me that I have a free oil change and rotation available at their location. Excellent service.

Travis Mcmanus

Replaced my Windshield in a timely manner and put on a new inspection sticker. The service advisor was friendly and knowledgeable. Thank you, Travis

Maureen O'Neil Grandmaison

From the very start, the whole experience was great! I first found a vehicle on line, and chatted with Matt, who patiently answered all of my questions while never rushing me off the chat. Then Cari Frost, was just great in helping me find the right fit for my new vehicle. No pressure, and was willing to stay late to accommodate my schedule. Took lots of time going over the new features of my GMC Terrain so I would not have to sit and read the manual. She also brought me around the dealership so I would be familiar with some of the faces I might meet should I do any service work there. Rick was great in finacing. Made the process quick and simple. Truly, just an overall great experience, and I appreciate that. Oh, and I love my new GMC Terrain.

MARK THOMPSON

I arrived 10 minutes early for my appointment and the truck was taken in quickly. The service was performed in a timely manner.The staff was pleasant and gave recommendations for mileage related service. . Will return for future service.

Stephan Connolly

Normally would give more stars but when I brought my GMC HD 6.0 in for a bad catalytic converter and 2 snapped off exhaust manifold bolts. I was told the catalytic converter was under warranty but the 2 broken bolts were not covered under the emissions warranty!! Bill Dodge wanted $450.00 to fix the broken bolts. I told them to just replace the catalytic converter and I would have someone else fix the broken bolts as $450.00 is to much . I questioned my advisor 2 times how can the catalytic converter be covered but not the bolts?? I was told adamantly that the broken bolts are not covered! After researching this I called GM customer service and file a complaint and wouldn't you know it once GM got involved Bill Dodge fixed the 2 broken exhaust manifold bolts under the emissions warranty. Just happy now that my truck is running good and sounds a lot better too since the exhaust leak is fixed.

Bobby McInnis

John Hale is my new best friend

Jacob Ly

Had a great experience at Bill Dodge GMC in Westbrook! Kris took care of me and helped me purchase my first truck. Shout out to Tori in finance as well. She’s a rock star. Highly recommended these guys. I was skeptical at first going to a dealership but they were very strait forward with me and met me where I wanted to be on price.

Carmella Abrams

Friendly and very helpful people.

Susan Goran

Friendly service, last minute they accommodated adding an oil change to my inspection. Loved having my car washed as well.

Eric Toussaint

i didn't feel they gave me a honest value on my trade in, and also they said they price there cars aggressively so they can come down and they were only willing to come down 500. they obviously need it more than i do. and i had to fight for it. i'm not sure i will do business with them. i don't have a great feeling because they made me feel as if my trade in was a clunker.... Called me the next day and pretty much said sorry your truck isn't worth anything. Thanks for trashing the dealership on Google. Sorry????

Peter Murphy

Would have been 5 stars as Bob Williams is wonderful. However, when I got into my car, I noticed that my door well was virtually emptied, the contents (sunglasses, etc.) were on the front passenger floor. Further, my armrest box was thoroughly searched, with its contents also strewn on floor or mashed back into the box. The reason is obvious - I (used to) keep loose change in my cup holder, under a couple of napkins. Roughly $8-$10 in mostly quarters (along with some dimes and nickels) were missing. I very much doubt I will be returning to you for any future service.

S Turcotte

Work was done. All questions answered. Very polite.

John Hale

Always a pleasure to do business with Bill Dodge, Tim Bryant is the best!!

carrie doughty

Michala was really fun and did a great job at working towards getting me the best deal for the vehicle I wanted! Thank you!!

George Beaulieu

Just needed an inspection sticker. Other maint options were explained to me due to the mileage on my vehicle which was helpful to consider on my next visit. Everyone there was very courteous.

Guy Duprey

I have never been opposed to "walking out" on a car deal if I felt the sales person was NOT listening to me with what I wanted in a car, financing and repayment schedule and that I had to "love" the car I was about to buy. This was the case with 3 local dealerships in the past 10 years that I've lived in Portland. However, on the recommendation of two friends who have found a "home" with Bill Dodge, they strongly recommended to meet with Jim C. and simply tell him what I was looking for. Well, I did, and can't say enough my experience. He actually listened to me, as did Chris T. I purchased a 2015 KIA Optima and now have a vehicle that I actually love. Great gas mileage, ride, extras! To add to this purchase, after taking my "new to me" vehicle home, I noticed a fairly heavy scratch the entire travel path of the windshield, most likely caused by a defective wiper blade on the passenger side, I called Jim, he suggested that I stop to speak with Scott B. I did, he agreed there was definitely a problem, he consulted with Bob C. Next thing said to me was -- "we will schedule a replacement, when can you bring it in". Needless to say, I am very pleased with the purchase and service, and believe I too have found a new home for my next purchase. THANK YOU BILL DODGE for making it EASY!!!

Aaron Davis

Brought in my Saturn for a broken 3-5-r in the transmission. Was told both front and rear oil seals were bad. Spent 1000 for the seal replacement the transmission was covered under warranty. Brought back for a state inspection a week or 2 back and was told that not only do I have an oil leak again, and my transmission is now leaking. How can I possibly give a good review for that?? I WILL NOT be back!!

Jeffrey Frey

I purchased my wife's X3 as a certified preowned vehicle. While I perform a lot of the regular maintenance work like oil changes and tire rotations, I take it to Bill Dodge for everything else. Everyone you encounter, from the time when you call to make an appointment, to the service writers and everyone else are all top notch. I recently changed the oil in this car, having previously purchased all my supplies through the parts department. The very next day the "service engine soon" light came on. I got an appointment the next business day at 7:30 in the morning! By 8:00 the car was washed and waiting for me. The problem? I had not properly replaced the oil filler cap and a subsequent crankcase air leak was picked up by the computer. You want to the know the best part? No charge! No charge for the service, no charge for the advice, and a free car wash! When was the last time anyone truly showed you that they value your business? What a great start to my day...Thank you Bill Dodge.

Todd Perkins

Fast, friendly service. Was in for oil and you're rotation and they took care of recall I didn't even know about.

thomas mackenzie

I could not be happier with the entire process. Everyone from Ronnie my mechanic to Eric the service writer and shuttle driver were great. Ronnie really helped me out to plan out my maintenance schedule by helping me prioritize the work that needs to get done and what I could wait a little while for. I will absolutely be back and will highly recommend Bill Dodge to anyone I know. I will definitely be buying my next vehicle here.

Benjamin Dailey

They did an awesome job with my air conditioning service. Did the work around my schedule and I was in and out without waiting.

kr kaffenberger

I dealt with Dale Cunningham at your wholesale sales facility. You were selling an old truck at a reasonable price. The combination was perfect for me. Dale provided me with accurate information about the truck and the sales process via phone and internet. My wife and I visited and decided to buy the truck. Its low price was dictated by some delayed maintenance which was described in detail in advance. Dale and Thaddeus moved us through the purchase process quickly and efficiently with good advice and friendly demeanor. My own mechanic has had a chance to go over the vehicle and it does not seem to require anything not mentioned and some of the items mentioned may be postponed. Now - one day after buying the truck I couldn't be happier. Thanks.

Jason Roberts

I was recently in the market for my first truck and these guys did a hell of a job debunking every connotation one has about a salesman! Kris was the gentleman that assisted me and not once was he ever pushy. All he did was LISTEN. He made note of every must have and went to work. In the end he found me a beautiful truck for a fair price. Other members of the team assisted wonderfully as well. They noted my concerns and had them fixed almost immediately. I used my own financing and again wasn't pushed into using their own. I am now a proud owner of a GMC Sierra! And I will consider them again whenever I'm in the market.

Mary Cyr

Walter in service was kind and explained things very well. Very happy.

Joseph Attura

I just purchased a new Yukon XL from Matt Mackenzie at Bill Dodge GMC. Matt and the team were great to deal with. They searched for a Yukon with specific options that I requested, found the vehicle and had it delivered to their dealership. It was a very professional and easy experience.

Daniel Tanguay Sr.

Always great service! Thanks

Jeremy Grady

Aria in KIA service was amazing. The technician she had help me was great.

Vicki Aubrey

We are from Arizona traveling around Maine with our motorhome pulling our Buick Encore on a dolly. A piece of the front underneath was damaged by the dolly. The service manager greeted us with a friendly face and promptly fixed our problem so we could be on our way! We appreciate that kind of service and attitude!

Jon Dunsford

everything was done quickly and happy to go back

Corie McCarthy

Bill Dodge with the help of Onstar give reminder calls when the vehicle reads 10% or less oil life. Scheduling is easy and the shuttle service back home was pleasant and friendly. Good care taken of my vehicle and myself.

Debra Charest

Matt McKenzie is phenomenal! Very pleasant to work with and got us the best deal possible. I highly recommend him if you are in the market for a new Dodge.

Lee Clarke

I called for an appointment and got in early the next morning. The problem was fixed and I was on my way. Great service from great staff.

Andy Abello

Excellent customer service!

david lancaster

The service was on time, car was wash and without delay ready to go thanks David.

J Forbes

Dave & Matt were a lot of help guiding me through the process of trading in my old truck for a new one. Everything was smooth and easy overall.

Suzanne Smith

Kris HollenKamp was especially helpful finding the right car for me. I will continue to be a Bill Dodge customer. Thanks Kris, Kim Smith

Mark Beaulieu

Friendly staff. Easy transaction.

Stephen Caron

This is the 3rd vehicle I have purchased from Bill Dodge GMC. I have always had a no hassle, no pressure experience, with everyone being very polite and helpful. When it comes time for another vehicle I know where I going.

Brenda Dahlbergh

I purchased my Tucson this past weekend. Every person I came into contact with at Bill Dodge-Brunswick was helpful, professional and accommodating. I'd like to thank Spencer for being so knowledgeable and guiding me with the right financing to fit my needs. Also, Tevis, for taking the time to show me how to program my phone and GPS before driving off in my new vehicle. I will definitely be back next year when our other Hyundai lease is up!

ginnam46

I had an appointment for a recall fix on my 2006 Buick LaCrosse this morning at Bill Dodge in Westbrook. I chose to go to this location because there were other errands I wanted to run in the area. Unfortunately, I got lost! I called the dealership on my cell phone, and luckily I was connected to Robert Williams. Mr. Williams stayed on the phone and guided me to the dealership. He was very patient with during my drive through unfamiliar streets. Once I got there, I was met by a young man who offered to drive my car to the appropriate door and showed me the way inside. Once inside I met Mr. Williams who showed me to the waiting rooms. The wait was comfortable and not too long. I was treated like an old friend! Mr. Williams came into the waiting room and informed me that my car was ready and it had been washed! I am totally impressed by the way I was treated at Bill Dodge! Every person I encountered was friendly and helpful. I will remember them the next time I need a car!

Mark Maguire

Service done on time , exactly as quoted. Will definitely be back. Professional service and great people to deal with, highly recommend Bill Dodge for all your service needs.

ron dube

Great service department. They are top notch people.

Hugo Cardenas

Fantastic service by Matt McKenzie and rest of team. Very knowledgeable and welcoming. I was in and out of there in 2 hours from start to finish of the buying process. I have been to many dealers in the past and do not see myself going anywhere else but Bill Dodge going forward!

Steve Adams

Always excellent service.

Scott MacLean

Great Service!

Kevin Crowley

First off Eric Ferguson was awesome. He was upfront and clear with what Bill Dodge going to do and how. Everyone I saw that worked at the dealership asked how my day was. This is not only a great place to have your auto worked on, but also seemed liked a good place to work. That is not easy to do when we talk about auto repair. When I picked up my wife’s car they had actually washed it for her. Well done guys. It was a pleasure. Kevin And Wendy Crowley

Kat

I havent even had a chance to become a customer and have had the WORST customer service from MANAGEMENT of all people. 1st it was the general manager then the service manager. And not to mention the service scheduler, I dont do anything but schedule appointments? I schedule service appointments at the BIGGEST dealership in Maine for 5 stores and NEVER would dream of giving a customer that as an answer to a question, esp in regards to recalls. Now the general manager I spoke with about 2 months ago, never received a call back after attempts both via email, chat and voicemails left. The service manager said I will call you back to see about getting you rescheduled for the recalls as I had a busted tire and live 45 minutes away, never called me back. I will drive the hour in a half gladly to Nh and give them my business. I contacted BMW customer care and also filed a complaint.

Christie Rana

Friendly, knowledgeable staff, technicians, and sales people who took the time during a routine oil change to help me learn how to finally set my mirrors in my car! Also appreciated that there was a miscommunication in the appt time, but they were flexible and took me anyway!

Michael Karr

Purchased my 2013 Kia Optima from Bill Dodge 2 years ago, sales team was great. After the sale dealing with the service department has been equally great. Service is quick, fairly priced and quality work. Service advisors are friendly and knowledgeable. Highly recommend the folks.

Christine McHale

I've been really happy with them as my dealership. I might have found lower prices somewhere, but I doubt I would have saved a huge amount.

mark wakem

They make the process so simple! No long negotiations over price, which is awesome! After stopping in 2 hours later left with our new Denali 2500HD. Go see Bill Dodge GMC for your new purchase, we have bought and will continue to buy new from them! Get people!

Peter Files

From the time I drove on to the lot, everyone wanted to ensure my car purchase experience was easy and they would find anyway to to get me in the car I wanted. Then, weeks after my purchase, I received a call to remind me it was time for routine service. Now that is diamond quality service. And when I need another car I will fore go all other dealers and go directly to Bill Dodge Auto Group. Update, I returned to Bill Dodge and bought another car from them. Brian was superb. The level of customized service was to the max, the choices of cars were many, and whole experience was, as it was in the past, irrefutable. Bill Dodge has given yet another better than positive experience. Brian was extremely cordial and knowledgeable. He went far and above any expectations to get me in to the car I wanted. He took the time to explain all the features and how to operate them. I have had other Bill Dodge sale and service people assist me. All have impeccable customer service. If you are looking for a new or used vehicle, shop around if you want but, chances are, you will be happy with the service and inventory of the Bill Dodge people.

Marsha Traill

Bill Dodge made it so easy to sell my car! One phone call - one visit - then a check - all in the same day!

Abraham Harrington

My wife and I went to Bill Dodge on Labor Day to look at a New Terrain for her. We met with Dave Durocher who was fantastic. Normal down to earth guy who wasn’t pushy at all. I assumed our situation was a little tricky as we wanted to trade in 2 vehicles. It turned out to be a very simple process. We got very fair prices for both vehicles. I have walked out of dealerships that came back with ridiculously low trade offers. I consider our time to be valuable and have no patience for being treated as if I have no clue what my trade is worth. The negotiating was quick and painless. We got a very fair deal on the new vehicle and Dave and his coworkers found a way to take both vehicles that we wanted to trade which was the goal. At the end of the day we purchased a new vehicle, got rid of 2 others and it was the least stressful interaction I’ve ever had at a dealership. We have now purchased 2 new vehicles from Bill Dodge dealerships and the experience was fantastic at both. But for me the trade in negotiating is what puts them ahead of others. Thanks Dave and the Bill Dodge Team!

Dennis Marquardt

Excellent service, and friendly ... for the first time I was late to my appointment - over an hour late, they still took me in with a smile and said not to worry, we’ll get everything done. Appreciate the atttitude and work they do.

Colin Lloyd

Very professional fast service

Sunny Patil

Everything was very good ,The only thing I didn't like is the car was not washed after the work was done.

Michael Ledoux

Always a good experience when I use gmc service at bill dodge courteous and always call back when there’s questions and the estimate always is the cost thanks again good job as always

KC Mainer

I worked with Neshti. I looked at different models of BMW, jaguar, Audi, Porsche and ended up buying X3 beamer b/c of Neshti last week. She was very patient and professional. She answered all my questions and helped me tremendously. Everyone at Westbrook BMW was very courteous and did everything right. All around a great experience and would highly recommend Westbrook BMW to anyone interested in buying a new luxury car.

Marcos Miranda

My Yukon needed a new engine. Nobody can top the quality of service I received. Excellent service experience.

benita caiazzo

Bill dodge has been great with their service, especially Eric, Thank you as always for your exceptional service.

Paul Desjardins

Very pleased with the service. And they even washed my vehicle

Lou C

Not a fan, bought a used truck from them a few years back. Not a good decision on my part. Told a friend not to go there last year but she said she got a decent deal on a used BMW. Then she had to promply dump 2 grand into it not long afterwards (right after the 90 day warranty ended they suddenly discovered a problem). UPDATE!!! MY FRIEND JUST HAD TO GET NEW STRUTS AND SHE HASN'T HAD THE CAR FOR A YEAR AND A HALF AND THEY WANTED TO CHARGE HER $2,600.00 LUCKILY SHE WENT SOMEWHERE ELSE AND PAID $1,200.00. I only purchase new vechiles now but I DON'T buy from these guys. Not a fan of the service department either, the truck had a current sticker on it but was 5 months old, I told the sales guy I wanted a new sticker if I bought it (I said if it didn't pass inspection I wouldn't buy it, so surprise surprise, it passed) but the following year when I brought it in (and I went to them for all my oil changes and stuff), the truck suddenly needed $ 3,500 worth of brake work and some other stuff (they claimed) and the truck only had 62 K miles on it and I had only put 7 thousand miles on it in the year I owned it. Buyer beware with these guys. Again, not a fan. Not a business I would ever do business with again, or recommend (as my friend's situation continues to point out)

alvin fernald

David and Brad were very helpful, Im very happy with everything, Thank You all so much. I would absolutely recommend Bill Dodge to anyone looking for a vehicle ...

Courtney Petrick

Employee I spoke with was very nice and courteous, but it took almost an hour and a half to get my oil changed today. I also booked my appointment online, and had asked to book it IF I still had a free oil change. I did not, but it was booked anyway. I could have stayed in my home town and gotten my oil changed in 10 minutes for the same price.

Morgan Hutton

The bill dodge team in Brunswick I worked with were great. I told them everything I wanted in a vehicle and they delivered. Beyond happy.

Mike Tanguay

All services were addressed as requested.

peter whitten

Great sales staff

Cynthia Robinson

Great staff, quick service and love that if you have a rental car through Enterprise you can just leave the rental at Bill Dodge when picking up your car! Huge time saver..

dennis violette

very good thank you

Patricia Beaton

Absolutely no pressure and very accommodating.. Matt ensured our experience there at the Bill Dodge GMC/Buick was all we hoped it to be. We had been looking at new vehicles for about a year and were happy to find the perfect vehicle for us.

Dennis Crowe

Had a very good experience with Bill Dodge. Salesman was not pushy and the car was delivered in a very short time period.

TrinaGill RobCrosby

Very good service. I and out for a quick oil change and gave it a bath.

Chris Friedlund

Had a coolant smell on my 16 Sierra, wasn’t losing fluid or overheating. Brought it in for an oil change and mentioned to them, and they replaced a ‘weeping’ radiator. I couldn’t find the issue, they had it turned around to me in one day and it’s good as new. Always good service. Thank you!

Rich Grant

I enjoyed working with Jim Craves in purchasing a new vehicle. Finance manager Chris was friendly and helpful too

Nancy Calvert

John Bolling and Tori were great. Friendly staff.

Arius Caron

Great service department, great dealership. Thank you!

Charles Haddock

For me, service at Bill Dodge GMC provides a quality experience that ensures that I can depend on my vehicle when I need it. They have always solved my service needs without issues. Personnel are professional and very qualified.

Chris Bennett

The staff was friendly and understanding. 5 stars to them. I’m sure they deal with frustrated and angry people every hour of every day. But... I initially brought my truck, that is 8 months old and has only 6000 miles, in for a check engine light and transmission issues. They called me two days later and said the issue was resolved. I came in to pick it up, drove it off the lot and probably 20 seconds later the check engine light popped back on and I was having the same issues again. So I turned around and drove back. I was prompted by txt to write a review of this experience as they were driving my truck back into the shop. Ironic.

Aubrey Bailey

I'M VERY GLAD THEY WHERE ABLE TO WORK ON MY BUICK EARLY THEN THEY EXPECTED. JOB WAS DONE VERY WELL AND MY HUSBAND AND I ARE VERY HAPPY WITH THE JOOB THAT WAS DONE I WOULD RECORMENT THEN TO ANYONE.

Denise Paradis

The staff is very friendly and courteous. It did take awhile for th inspection and the check tires was over looked. Bob service manager took care of that. Tires were uneven. They included a car wash free of charge... Everything was at no charge to me the customer!! Yay!!

George Cooper

Very good experience. This dealer has treated me well. This is my 4th vehicle. The service department here also get 5 stars from me!

Tracy Gaudet

Cari & Rick were fabulous! They were patient with my sporadic questions and answered them in a timely manner. They listened to my wants and needs and got me into a vehicle I am extremely happy with and can afford.

Brittney Gray

Bill Dodge GMC has a great team! Quick, easy and fun process, thank you!

Alice Moisen

The job was done right and they met my deadline. The only thing is that the air pressure on all the tires was down. In spite of replacing a part in one hub and rotating the tires, the tire pressure was not checked.

Bruce Frechette

I want to thank my Salesman Kyle and everyone at Bill Dodge for a great experience in buying my new GMC truck. They were all very professional and friendly. Thanks everyone that made this transaction easy.

Justin Carmichael

Very impressed with Bill Dodge Infiniti Service department. Arnold took great care of us and made our first service with Infiniti a great experience.

Chet Sawtelle

What started out as somewhat of a bad experience was quickly surpassed by a great experience. Brought my truck there for a recall procedure and due to some miscommunication and the way our account was set up in their system, the work didn’t get done. Bob, the service manager was very apologetic and quickly worked to try get the situation rectified at the utmost convenience to me. This they did by having me come back at a time of my choosing and rented me a car to take home for the night. Mistakes happen- but how you fix them often tells more about customer service than the actual mistake. In this case Bill Dodge shines and I wouldn’t hesitate to go there for service or for a new vehicle again.

Dan Collins

The staff were all very friendly and efficient. The accommodations are comfortable and cheerful. All over a very good experience.

John Woronka

O had a great experience today. The entire service team exceeded my expectations. Thanks you Bill Dodge service!

Alvin Mack

Great service. Friendly, honest, fairly priced. Glad to business with Bill Dodge Kia.

Shaun Landry

Service team at Bill GMC is great! Diagnose and fix my problem with my truck in timely fashion. Set me up with a great rate from enterprise while i was without my car. Tech even took time to give me a rundown on the work that was done. Overall great experience....minus the price but its to be expected :-/

Tom Madsen

Everyone involved was most helpful and engaging. Buying a car is not high on my fun list but the people at Bill Dodge made it an enjoyable experience. Everyone has a big smile indicating to me that they enjoy their work. Thanks to Kris Hollenkamp who knows how to put the customer in “customer service “ going out of his way to find the right vehicle for me.

Juraff K

We have been searching for a heavy duty dually to tow our camper and drove over three hours to Bill Dodge. We were greeted by John C who showed us the GMC truck we came to see. While we were there we asked to see the new models as well. We test drove 2 of them and spent quite a bit of time poking around and asking questions. John was knowledgeable, friendly and a pleasure to work with. He was never pushy, instead, he asked questions to help us find the truck that would best suit our needs. We purchased the one we drove up to see. I wish we lived closer so we could take advantage of their service department but it's just too far to travel. I highly recommend The Bill Dodge dealership, especially, John C. They made sure we didn't have to make another trip up there and we left the same day, with our new truck. Their pricing was fair, their trade offer was fair and we are completely satisfied with our purchase.

Sarah Stewart

Service had been amazing!!! Went to get a repair, part wasn’t in, but they did my oil changed and washed it on record time then came and got my car when the part came in!!

Matthew Studinski

Great experience with servicing, every time! Very accommodating and sharp.

Nick Stein

Always great & friendly service. Huge selection of cars & trucks.

Clayton Junkins

I had an oil change and tire rotation done it was done in a timely manner .not long to wait. I like that!!! all the people are very friendly . this was on my 2005 Canyon pick up . they still treat me like i had just bought it. Good service!!

Vicki Letarte

Exceptional service always!

Ron O'Brien

Saturday crew is very prompt and courteous, always have a good experience with anything I need for my GMC.

DM Dunbar

This is the second car I have purchased from Bill Dodge Kia. My first buying experience was excellent and this most recent was no exception. I spoke several times with the salesman, Brian, over a period of a few months and at all times he was helpful, valued my time, and provided an unpressured approach. I recieved a fair price for my purchase and trade in. I have over 6 years experience with the Service department (Steve, Bob and Garth are amazing and kind) and Kia as a company. The warranty can’t be beat. I absolutely would recommend this dealership for sales and service if you appreciate being respected and valued as a customer.

Neil Reiter

The folks at Bill Dodge Infiniti are the best. From check-in to vehicle pick up, totally friendly and professional. On my most recent service, pricing came in under the estimate provided. Facility is new and very comfortable. And the loaner car I received was a late model Infiniti. All around great experience.

April Pelletier

If you are looking for a new vehicle I highly recommend stopping by to see Matt McKenzie! Very nice & easy to work with!

Dustin Cole

Bought two cars at Bill Dodge in Westbrook. First class sales and service. Even after the sale I am continually impressed with Eric Furguson and his service team from scheduling to educated and certified professional techs and quality workmanship. Thank you forever a fan.

Margo Truscott

From the moment you make the call to Bill Dodge in Westbrook for service to leaving with your vehicle, the entire Bill Dodge team is AMAZING!!!!!!!!!

Marybeth Terenzi

They took the time to explain everything and took great care of my car when it needed servicing