Reviews of Tiger Honda of Gonzales (Car Concessionaire)

DarthPrater629 .

DO NOT GO HERE. This dealership practices the age-old technique of hiding fees. I brokered a deal through this dealership back in April, and I was told what the price would be in the brokerage of the deal. I asked if there were any more hidden fees or costs, and I was assured that there would not be. Fast forward to the TTL part of the sale in the finance office of Darius Battle, we went over the tax title and licensing fees and they seemed a bit high. There was a $200 Documentation fee that I pointed out to him and I stated that I would just do the TTL part myself at a DMV. He assured me that the dmv charges this fee as well, and that it would save time to just to the process there at the dealership. So I did (partly because the seller on the brokered deal didn’t feel comfortable with me doing the TTL without her there for whatever reason). Fast forward to today, I get the registration in the mail for our vehicle and it’s over $200 less than what the dealership charged us. So I call and talk to the finance manager of Tiger Honda, explained to him the situation, and he THEN disclosed to me that there was a $200 doc fee that the dealership always charges. I explained to him how the first time, when I called, this was not disclosed to me even though I asked about any other fees that I wasn’t aware of. I then explained to him how I was either lied to or given misinformation about this fee being a standard dmv fee, when in fact it’somey in the dealership’s pocket. He basically said I should have read the contract. I explained to him that that’s why I asked his finance guy, that’s what his job is for, and that’s what he’s trained to do (obviously inadequately) and I shouldn’t have to dig through documents to verify an answer that his trained staff already confidently gave me. This whole thing just shows bad and shady business practice, especially when I call and the finance manager tries to make it sound like it’s my fault. Could I have read the tons of pages in the disclosure and contract and all the fine print? Sure. But I asked you a very specific question and you flat out lied to me, or misinformed me, which you clearly have no intention in correcting. Steer away from this place. Dishonest people working here. Edit to tiger’s response: this is the same generic response that you’re giving your other dissatisfied reviewers. Which leads me to believe you’re just saying this to appease your possible customers looking at these reviews without actually doing anything. I have yet to receive any kind of attempt to be contacted about my issue. I’d be willing to leave a positive note on this review and make it right if you’re willing to make it right on your end and attempt to contact me, and refund me the money that I was practically conned out of.

Dewanna Babin

From the time that we walked through the door Jasmine was nothing short of amazing! She brought up every car that we thought or had questions about to ensure that we bought the perfect car for our family. She was great with working on negotiations and getting us right where we wanted for our trade in. I would highly recommend Jasmine as a sales associate!

Scott Price

This place is great! Mainly because of Jay B. Not sure how many stars I would give sans Jay. Probably one. So I guess Jay is worth 4 stars. Good job keeping those doors open Jay!

Honolulu Hawaii

Bought a used car 2.10.2017. Left the dealership about 5:00 p.m. The next day drove the car about 9 miles maintence light's came on. The car would start rough sounding. Brought it back Monday 2.13.2017. I spoke wirh the sales manager brought the keys and paperwork back said I felt this car is going to be trouble and I do not want to buy a car that started having problems within a few hours of buying it. He took the paperwork and keys back said he was sorry. We left. Next day called and ask when could I pick up the garage door opener and $3000.00 I put down. I was transferred to an answering machine. That evening my daughter and I went back to Tiger Honda. The sales manager took off walking real fast towards the back. I told the young lady at the desk I was here to pick up my garage door opener and $3000.00 deposit on a car I brought back and left a message for someone to call me never got a returned call so I personally came back. She called someone to assist me. A man came out said this is not Wal-Mart we don't take a car back. I once again told him we had problems the very next day with the car and brought it back on the following Monday and spoke with the sales manager that took it back. I was simply there to get my car garage door opener and $3000.00. He said his name was Sam and he said he did not authorize the sales manager to take the car back. He was rude and repeated again they are not Walmart. He said we have to take the car he gave us the keys and paperwork. We drove the car and the air conditioner stop blowing cold air. I called back said now the a/c is not working. They made an appointment to bring it on. They first tried to charge me $479.00. I said I could not believe how I was totally lied to about this car even bought the $2000.00 warranty and the car started having problems the following day. They went back and forth then told me to pay $100.00 and they would put the balance on the warranty. I was lied to about the car. I have parked the car under my garage I have another vehicle. I am seeing an attorney this week to see what can be done about these people doing this kind of very shady car sale. A word of advice. These people are crooks. I would not recommend them to anyone. I have been done very wrong and they have an " I DON'T GIVE A CARE ONCE THEY GET YOUR MONEY".

Martha Murrell

We had such a great experience buying a used Honda CRV. Hugh Kean was great to work with. He took the time to see exactly what we wanted, price range we had to work with. The selection was big, and after looking at a couple of them we found the perfect match to what we were looking for. He took the time to go over all the options it came with, very knowledgeable about all the vehicles. Definitely would recommend Tiger Honda and Hugh Kean.

Tameka Borne

Everyone at Tiger Honda was extremely friendly & helpful, especially Val & Michael.. Thanks for everything guys!!

David Brown

Bought a vehicle from there they sold me on a polly seal when my daughter return with the vehicle the car hasn’t even been washed when I called they said it was it two step process I showed him the pictures and video that it hasn’t even been washed . I talked to Scott he said bring the car back set up appointment for next week and see him tried to set up an appointment and never got a return called several times they insist that the car was done not happy with the service department at all !! And the sales manager never return my call after several attempts!

Claris Duhe

Brandy was extremely helpful and understanding of my situation. She made a bad situation that I was in seem more tolerable. Thank you Brandy.

Jessica Askins

I went in Saturday to see JASMINE NAYLOR and left with SUNSHINE ☀️ my new 2018 yellow Honda Fit !! Everyone was very friendly and extremely patient, could not have asked for a better experience !

Jackie Addison

The absolute BEST car-buying experience I've ever had! I would 100% recommend Tiger Honda to anyone considering a new or used vehicle. There's no pressure, and they treat you so well! I felt so special!

Heather Labatut

They check my oil transmission fluid drove it around to check everything and all for free thank honda

Shena Williams

Found myself at Tiger Honda after visiting several other dealerships. The salesmen were great, weren’t pushy, heard my requests and matched me to exactly the car I wanted! Every time I go in for my routine maintenance appts, it’s super fast and the wait is nice (there’s snacks and drinks), clean and everyone is friendly! I’ll definitely stick with Tiger Honda!

Don Breaux

I was asked to make an appointment for service. I did. Scheduled an oil change for 9am. Its 10:15am, still here. When I pulled in, the service person didn't even ask if I had an appointment. What's the point in making an appointment when it take over an hour for a simple oil change. Better off driving to Team Honda in Baton Rouge, the service department here is not efficient.

That Girl Jeeps

WARNING: There was an accident in the vehicle on my test drive. Details below. Luckily the sales rep was driving. Wish I would have read all the bad reviews reviews before stopping in. Also, I agree with Raymond on this one. SHADY dealership and buyer beware. They ran my credit after I told them not to and that I want to talk numbers first. I repeat, shady dealership. Also rude. Undervalued my trade in. When we pulled off the lot the freaking hood flew up and smashed into the windshield cracking the entire thing and bending the hood back, damaging it. I was not driving when the accident happened thankfully. So yeah if you’re going in to buy the 2015 subaru outback that’ll be back on their lot after it’s repaired, beware! Now it has been in two accidents that they won't tell you about! Oh and the manager was a patronizing douche that tried to explain the internet to me. Unreal experience. I'm putting this place on full blast across every social platform, not just because they endangered my life and insulted my intelligence but because they ran my credit without my knowledge which is totally illegal.

Michael Geerts

Ask for Mike, friendly older gentleman, knows his stuff, and not pushy.

Darren Thomas

This is by far the worst place to purchase a vehicle. I bought a certified used lincoln MKZ three months ago & now I regret ever doing so. Within a month I noticed it was hydroplaning, a missing roller bearing was clicking, & the proximity sensors were malfunctioning. I brought it back to them to get them to work on it & get it right, they slapped two new tires on it n said "it was fine, & you purchased it as is".

David Plaisance

SALESPERSON- EACH TIME WENT TO TIGER HONDA I WAS WELCOMED BY MY SALESPERSON, MICHAEL GREEN. HE WAS TO THE POINT, TRUTHFUL AND VERY KNOWLEDGEABLE. HE ADVOCATED FOR ME, HIS CLIENT, THROUGHOUT THE CAR BUYING EXPERIENCE. AT ONE POINT I FORGOT A DOCUMENT AT HOME AND HE OFFERED TO KEEP ME COMPANY ALLOWING ME TO DRIVE THE SUV OF INTEREST HOME TO OBTAIN PERTINENT INFO. I APPRECIATE YOU WORKING FOR ME MR. GREEN.

The Montets

Mike Cassel was super helpful and friendly when purchasing my Honda HR-V!

Katy Jorgensen

We had a great experience purchasing our CR-V, thanks to Michael Cassel and the rest of the Tiger Honda team. Everyone was very friendly and helpful. Will definitely go there again for our next vehicle purchase.

Erin McDermott

Friendly and knowledgeable staff to work with while buying my car! Willing to go the extra mile and made the buying process very easy and painless. Will definitely do business with Tiger again!

Chris Hollier

Great customer service, friendly staff, and will work with you to get you into the car you want. Will come back in the future when it's time for us to get another honda. Ask for Mike Cassel in sales.

JRod A

I will never buy a car from Tiger Honda of Gonzales. After several phone calls negotiating the price of a Honda Accord Sport 2.0T with a Tiger Honda business development center sales rep, we came to an agreement on sale price and that price confirmed with a Tiger Honda sales manager. Each phone call with the sales rep was preceded by a recording stating our conversation was being recorded. During each negotiation conversation the specific make/model (Honda Accord Sport 2.0T) was confirmed. Upon learning from the sales rep that the sales manager had accepted the negotiated price I drove the 45 miles (55 mins), one way, from my house to the dealership. The sales manager appeared to have been awaiting my arrival. After a brief discussion relative to the specific Honda Accord Sport 2.0T the sales manager informs me that he didn’t agree to that price for that vehicle. The sales manager stated he agreed to that price but it was for a different vehicle, a Honda Accord Sport 1.5T. If this isn’t Bait & Switch I don’t know what is. Needless to say, I immediately left the dealership, and without even as much as a apology from the sales manager. Jarod Averette

alex norton

Michael cassel made it easy and convenient to buy a new car. Being a first time buyer he made sure I had no worries or fear. Will definitely be coming back to work with Michael in the future.

Buried Friend

This review is based on SERVICE QUALITY from CALVIN. I brought my 2017 civic si in for warranty work. The front bumper clear coat was peeling off. I dealt with Calvin. He submitted my claim with Honda. Honda says the carfax said my car had been wrecked. Which was false. I had my original dealership pull delivery history. They had documentation showing my car was never wrecked or damaged in delivery. So I tracked down this so called wreck with carfax. . I pulled the police report in ft worth Texas and come to find out progressive insurance had mixed up my vin with their clients vin. After getting this sorted out I had the police report corrected and in turn carfax corrected. Everything’s good right? So I call Calvin and tell him I have all the documentation showing how everything went wrong and it is corrected. He tells me on the phone he won’t do anything for me because the car has been painted. I have all the documentation showing it was never damaged or painted. But he didn’t want to hear it. He said he wouldn’t help me because he could tell it was painted. He must be a body expert at a place that doesn’t even do body work. Due to his rudeness and arragonce and the fact he would refused to look at my proof I will NEVER EVER EVER TAKE MY CAR TO THEM AGAIN. NOT ONLY THAT NEXT YEAR I WILL NOT TRADE MY CAR IN THERE EITHER.

Amanda Martinez

Mike "Lil Eddie" helped us out greatly with the purchase of our new Honda Accord! Great customer service too!

Vickie Fields

I recently had my oil changed with the service department and they did a great job! I had a minor issue, but the General Manager, Scott, made things right!! So convenient to have a Honda dealership in the Gonzales area. Tiger Honda has influenced me to possibly purchase another Honda with them!!

Theresa Darby

The service I received was excellent. I got the car I wanted for the price I was willing to pay. They were straightforward and in less than an hour I was driving off!! I would highly recommend this dealership.

Nicole Bosch

Service center is crooked. Took it in not even a year ago because the blower motor went out and was told that I would have to pay. After much fussing from me they "discovered that it was still under warranty ( car wasn't even 2 years old yet). They fixed it. Not even a year later and the a.c. starts blowing hot, puffing out dust and has an awful smell to it. I brought it in and was told I had to have an "appointment", which the lady was extremely rude about. I told it it smelled like burning wires and I was afraid something would catch fire. She asked to make an appointment. I refused to leave. She told me it'd be a 4 hour wait until someone could look at it. I said fine but lo and behold someone was able to look at it and my cabin air filter (which supposedly has been changed twice before )(the car isn't even 3 years old yet) was so filthy she said it was amazing it worked at all. I told her I had it in their shop only a little over a month ago and the did a battery service, flushed the brakes and transmission and did an oil change and the multipoint inspection, costing me a lot of money, but I like to err on the safe side (note: obviously stupid) . I asked why the filter wasn't checked then. She said it's just a free inspection. I didn't have the money for the diagnostic test so I just had them change the filter. The air blew hotter than before. So I took it somewhere else for a second opinion. The guy asked me where my strater(?) Caps were at .I was puzzled. The only people to have touched my car was Tiger Honda. but my high and low end caps were both missing . The guy told me it was low on freon and could have slowly been leaking out since the caps were missing (I'm guessing they have been gone since my a.c. was serviced last summer) also he asked if I wanted my battery cleaned. I told him I just had it cleaned last month. But flipped open the positive cap and they had so much gunk on it! I took it back to Honda and they said the caps have been missing to long to prove it was them. I've only ever brought it to them! He said maybe they had some caps in the parts department. I asked if I would have to pay. The SCOFFED and LAUGHED and said of course. I refused and he finally went to talk to a manager. When I asked about my battery he had no answer. But they finally replaced the caps and re cleaned the battery. I could have a leak in my line, I'm not sure yet. But Tiger Honda will not be getting money to fix it! Nothing but crookedness going on here! I put my faith and trust in that company to carry me and my child around in a safe car and all I get is overpriced shoddy work. They may have cared at one point but now it's all about the money.

Cooper Helm

I recently purchased a 2015 Toyota Camry from Tiger Honda. It had been a while since I purchased a vehicle from a dealership. So, I was a bit nervous. Hugh Kean was the salesman who guided me through my experience. He was extremely professional, friendly and courteous as I voiced my concerns and what I was in need of. The entire team throughout the process of the purchase was delightful. I highly recommend Tiger Honda to anyone looking for a vehicle. And I have to say again, ask for Hugh. Top notch all the way! Cheers.

Ethan

Type R @ MSRP. This speaks volumes about Tiger Honda's integrity and honesty. Everyone was professional and courteous. First new Honda dealership experience and it was phenomenal. Big thanks to Scott Josephson, Adam Pasqua, Curtis Hopkins, and everyone else at Tiger Honda for taking care of me! Huge thanks to Mr. Pozos for selling this car at sticker and not charging any ADMs. You have a great team working at your establishment. We Honda fans really appreciate it!

Raquel Lee

Horrible experience, sales guy was rude and not helpful. After asking for upper management contact no one actually knew the number! I would never go back to this place again. Richards Honda here I come!...

leonard green

Without me asking, they did an inspection of my 09 Honda, won't have known brake lights were out, went there for airbag recall

Wal Mart

So the dealership itself is lovely, clean, and those I met today seemed nice enough. Here's my problem; Stopped in New Orleans while travelling east on a move. Wanted to pick up car listed on their website. Emailed my inquiry/information and was contacted the next day to set up an appointment for a test drive Tuesday, 2 January at 09:15. I arrive at 09:16, and was told they'd get the rep from the email. I was asked if I was the guy coming in who was traveling, to which I answered yes. After 10 minutes of waiting, I was told the car was in the body shop for a hood issue....and had been for a week. I drove two hours (one there-one back) to test drive a car that wasn't even available. And sure, maybe the lady making the test drive appointment didn't know the car listed on their site was currently in the repair shop, but what about the others? They had read my email explaining that I was traveling, what car I was coming to test drive, etc. It had my contact info in it and they had clearly read it. If they knew all that about me, why didn't they call to tell me the car wasn't available? It would have saved me hours on an already long road trip. This is the thing I find upsetting and inexcusable.

Douglas Wheat

I was looking for a car for my granddaughter and stopped by Tiger Honda to see if they had a particular car. They did. After a very rocky start with one of their sales personnel, Holly Henderson (the new sales manager) contacted me through these reviews. I phoned her and we discussed my issues. She was extremely nice and helpful. She asked what she could do to correct the problem and we agreed on a very fair deal for the car my granddaughter wanted. I returned to Tiger Honda and spoke to Holly again. Everything went well and the granddaughter is ecstatic over her new car. I would have given this a five star rating except for the initial problems. In the end I am very happy. Doug

Stephen Larzelere

Had a fantastic experience purchasing a vehicle from Tiger Honda yesterday. After purchasing numerous vehicles in my life, absolutely the best and easiest experience ... hands down. Kudos to salesperson, Jasmine Naylor, Sales Mgr, Holly Henderson, and Finance Manager, Adam Pasqua, for helping us find the perfect first vehicle for my son!

Jeremy Beus

My wife and I purchased a Honda Odyssey from Tiger Honda last week and had a great experience. We ended up with a very competitive price and a car that I suspect will serve us for years to come. Very friendly and helpful staff. We would definitely come back.

rnhavlik .

After emailing with the internet salesman, Kurt Howard, multiple times regarding two vehicles of interest I was told I would need to visit the dealership to "lock in" an end of the month pricing discount. I needed an exact price because I was paying cash. I asked that both vehicles be available for me to look at, as I was unsure what color exterior/interior combination I wanted. I asked if they had both color combinations, in the vehicle I was shopping for, on the lot. He indicated they did. So I drove 2 hours in heinous traffic with an 8 month old. I get there, I was passed off to another salesman who did not know any of the background that Kurt and I had been discussing. Neither of the vehicles were ready for me to look at. The new salesman had to run around the lot looking for them. Best part? The vehicle I wanted they did not have in the model I was looking for. I wanted the Honda Pilot Elite and they showed me a Touring! Meanwhile, with all this waiting my 8 month old is getting restless. This was the main reason I went through the process of communicating when I would be arriving at the facility and even provided an appointment time--I know with a baby I would need to be judicious with my time. Needless to say, I thanked the salesman that did assist me (his name was Kirk--he was very nice) and left. My husband proceeded to call the General Manager of Sales the following day and left a message for the man to call him back so he could discuss the less than desirable shopping adventure I experienced. The GM never returned his call. I will never attempt to do business with this facility again nor will I recommend them to anyone.

pedro patino

I don't trust anyone with my cars but tiger honda!!! If you want the best service department rep. see Mandy! She's very respectful and handles all your needs with priority! And let me not forget about one of the best mechanics Darick! He's the only man that touches my car!!!

Bryan Blon

Jessica Rosen was awesome. She knows her products and delivered an awesome car buying experience.

Tara Schwing

Very easy to work with. Mike Cassell was extremely helpful and we will do business with Tiger Honda again.

Chelsea Rich

Amazing experience buying a new car! I drove in all the way from Shreveport, and the sales team helped me complete most of the paperwork before I even arrived at the dealership. The entire process was quick and easy. Special thanks to Darrius Battle for his expertise and patience. Be sure to check out Tiger Honda for your next vehicle purchase, and ask for Darrius.

Leola Edwards

My experience today was most amazing. I am so excited. I look good riding in my new navy blue Honda CRV. I LOVE IT. Curtis Hopkins has sold me yet another vehicle. I have purchased 4 vehicles with Curtis. I would recommend the Tiger Honda of Gonzales experience to anyone. Very friendly staff. Beautiful and spacious showroom with a variety of amenities. Thanks Curtis Hopkins and Darrius Battle for your great hospitality and service. Both were professional, courteous, and very knowledgeable of your Honda lot of vehicles. My experience could not have gone as smooth without you. I will definitely do business with Tiger Honda again!! Ask for Darrius. He's the salesman with the Honda touch. Tiger Honda of Gonzales is first class all the way!!! 5 stars all day long!!

James Macias

prepare to have your time wasted by Kurt Howard and the finance manager John Henry Garcia. we bought our 1st car from them a year ago and tried to trade up and bigger. After 3 days of back and fourth and a settled number we head there to sign and get a call on the way after sitting in baton rouge traffic that their incompetence made a huge mistake with their numbers and tried to go up on the price by 5k. needless to say our time was wasted by them. they were to chicken sh!+ to call me themselves and left a poor salesman who I haven't even talked to this whole time to get an earful from me. that's how much they care about their previous customers. they mess up and won't even reach out to me or answer any of my calls. Poor customer service.... plan on getting it.

Ronda Delhommer

Great and friendly service

Isaias Gomez

Went one day to test drive a car, but they took a long time to get and had me waiting there for a while so I left. Purchased vehicle from different dealership with no hassle and great deal.

Jet Set

Fairly quick, reasonable prices on maintenance with free car wash. Inspection stickers onsite. Very nice, large and super clean facility. No pressure friendly staff.

Tara Dixon

I had a wonderful experience at Tiger Honda thanks to Jasmine!! She is very knowledgeable, professional, and friendly! The managers also went over and above to help me know all my options. I never felt pressured or rushed and would highly recommend them!! I will continue to use them in the future!!!

Albert Smith

Hugh Kean was great, and really helpful.

Peter Franks

This place is run by some of the most unprofessional people I've come across from going to dealerships. Some of their sales tactics are so shady, I find it hard to believe anyone has had a good experience there. Don't waste your time, shop elsewhere!

Sarah Barlow

I would've given a 0 if it was possible. Unprofessional. Clueless. They seem to have never sold anything before, or how to deal with customers in a timely manner. I will never do business with these people again. I was approved for a vehicle, nobody called me back to make me aware of that fact, and instead I called at least 5x throughout the day. Still not knowing that I was, in fact, approved. FINALLY, at 3 pm I get a call telling me that there was someone else looking at the vehicle I wanted. I asked "SO... did I get approved?" and Tim the salesman says "Oh yea, you're approved". He calls me back at 3:35 to tell me that the other person put a downpayment toward the vehicle. AWESEOME. Had they responded to me at 8am when I fist spoke with Tiger Honda, then I would've already had papers signed, OR a deposit. This place has definitely lost a customer.

Timothy Matherne

Very pleasant after being lied to by other dealerships I drove from Westwego an hour away to purchase the vehicle my wife wanted. They had many to choose from in stock. Definitely worth the trip. Patrick and Don gave me the deal I asked for. Thanks again.

Angela Fairchild

Great people! Very nice! Really great prices! Not pushy at all. It was a wonderful buying experience.

Mistie Mullen

Love the service!!! MIKE CASSEL is amazing!!! Must come here for a new car!!

Alexis Wicker

I was happy with my time at Tiger Honda. They worked hard for me. Go see BIG Keith. Tell him Alexis sent you.

Dustin Detillier

Bought a 2016 “certified” Accord and it went through top to bottom inspections to be “certified”. Extended warranty and another warranty on top of the extended warranty. Three months later I was stranded out of town to a dead battery. I called the service department and guess what?... It’s not covered under ANY of our warranties and it’s on me. How is a brand new battery dead in three months? You were quick to sell the product, now stand by your product! But thank you for showing me not to deal with Tiger Honda again.

Damien Leyva

Do not go for repairs. $762 in labor cost for 2 hours of repairs. $230 of the total came from a 20 minute job. Which the service representive told me 20 extra minutes to get this done. I figured most of my total was parts because I had alot done but that wasn't the case when she handed me the breakdown after the work was finished. Do not go to for anything other than the coffee. Which was very good.

Ron Taylor

Finally a good experience at a Honda dealer in Baton Rouge area.

Amber Pickens

I wish there was a 0 star rating. Worse car buying experience in my life. We will never buy another vehicle from here again nor will we recommend this dealership to anyone. Non-stop trying to scam you and treat you like you don't know what you are talking about. If I am going to spend thousands of dollars on something i am going to put my family in you better believe i will do my research on it. You are better off going to a place that values its customers.

Imani Shaw

They are the best

Raymond Gan

Terrible service from this dealer. I was buying a 2013 prius I've set my eyes on. Me and the sales associate agreed on the price 12k for the vehicle . I've had 5000$ down therefore was only going to be financing 7000$. When the paperwork was done, I signed the paperwork without checking it thoroughly , my fault , but at the end of the day I tried to call him back with the error of the paperwork to get it fixed but he wouldn't pick up any of my calls or call me back which forced me to drive 2 hours to go see him (finance director don). The car was marked up 5000$ so the total sales of the vehicle was 17,000$ . When I do see him he's trying to take me as a fool ,saying he needed to finish his granola bar , as he have not eaten all day . I could tell he was trying to think of some excuse as he was making the excuse to eat as he was to think of a way out and told me " it was all the extra fees aka sales tax ,title transfer , and interest rate." Crooks highly don't recommend you buy from them . if you do decide to buy a car here check your paperwork very carefully or the finance director "don" will try to get off on you .

Tee Robertson

Buyers beware I purchased my car from here which included a warranty and was specifically told that if I had any issues with my car while being under warranty I would get a loaner vehicle while my car was being repaired. That was a complete lie, I waited for almost two hours to be told that I would not be giving a loaner vehicle. Steve the Manager didn't even have enough respect to come out and tell me that he wouldn't be giving me a loaner vehicle. I purchased this vehicle so that my kids and I could have reliable transportation. Its very ridiculous that Im paying over 450.00 a month for a vehicle that just stop working at any giving time. However for Steve the manger to deny me a loaner vehicle and not even have the common courtesy to come out of his office to let me know the reason why himself is very unprofessional and shows how much he cares about his customers. So to any potential buyers know that they will tell you anything to get you to buy a vehicle.

Jules Duhe

Tiger Honda is a new dealership that's making great deals for their customers. Very friendly staff, beautifully designed showroom with a host of amenities. Their services department is very inviting and comfortable with a big flat screen tv. Service staff is very knowledgeable of Honda products and your car is serviced in the time promised. I highly recommend Tiger Honda of Gonzales.

Kas Frog

Dear Tiger Honda of Gonzales, Since the first week you opened, my S.O. has been bringing our Honda Odyssey in for oil changes and work there. However, I doubt that will continue after this last experience where I was quoted one price, and then was being charged nearly 100 dollars more after I had the original quote in writing. I had to outright refuse to pay more, they were being very unobliging. Not to mention trying to tell me a remanufactured part is not used

Charlekia Smith

Their staff was very fast & friendly. I got an oil chance and it was done in a timely manner.

Justin Boyd

I won’t be going back! After purchasing 4 brand new tires I had to return 3 times before they told me that one of them was defective. Not only were they condescending and short with me but they also lied about what they were doing. On of the service people even asked “where we got the tires put on” as if to say who ever did it didn’t know what they were doing. I think that speaks volumes about the talent of their staff and the quality of their work. To top it all off they wanted to charge me to fix a tire that came from the factory defective. A tire that has a warranty on it.

Petrie Baker

My husband and I had a MARVELOUS experience from the time we pulled up and was greeted by a wonderful sales professional, Aarons Roshia, who was well versed on the vehicle we were seeking to buy, to financing and finally receiving the keys to our new vehicle. I would fully recommend Tiger Honda to anyone looking for a good car buying experience!

Chris Blanche

My experience at Tiger Honda was great!! The environment was very nice and everyone was very friendly. My salesman Keith Grant was very knowledgeable and to the point. At one point I couldn't see it being possible to make a deal, but the guys in the financing department worked diligently to get me a Yes. I really appreciate everyone's efforts, and we are enjoying our 2019 Pilot... To God Be The Glory.

Terry Williams Sr

Izzy (Isadore Kirkland) was the best salesman ever for us all it wasn't about the sell it was about my wife being happy with her new car and I must say Izzy made us both happy with the car , service, morality, and professionalism.

Hannah Delatte

Service here is extremely slow every time I come. I even made an appointment for 10:15 and my vehicle is just now being serviced at 11:30.

Michael Morgan

They had the parts I needed great price

Katrina Weston

My TP light kept coming on so I brought it in to the service department. There was only one person checking customers in and only one technician working on cars. I asked to speak to the service manager because everytime I come here the staff is new, no one is knowledgeable about the process, and long wait times. He was in a meeting which is convenient considering his department is under staffed and everytime I come in the service advisors office is full of employees but none of them can assist in servicing a vehicle. Service is very mediocre here.

The Few - The Proud - The McGhee's

Great people, friendly. Awesome techs on staff. Car trouble go and ask for Kelby, he will get you running right!

Jasmin Williams

Amazing service here! By far the best experience I've ever had buying a car!! I only called expecting to have a question answered and Val got me to come in. Once there, Darrius really made the process and purchase very convenient for me. They were both really great!

Josh Gwin

Excellent service at this store! Got an oil change and was out quicker than it took me to make a phone call. And they washed my car. Highly recommend!

Marcus Larzelere

A pleasant experience compared to other dealerships in the state. Great customer service from both Jasmine Naylor and Holly Henderson.

Fred Williams

Classic Bait and Switch dealer. Lowball trade in given, but want List price for new car. They say your car has too many miles and will have to go to auction. Then mysteriously, 2 days later it is on used car lot with $8,000 higher price tag. Way to go. I need a bath now.

April Albarado

Great fast service

Tamara Marchetta

Highly recommended! Mike Cassel made my car shopping experience much more enjoyable than painful, as did the rest of the staff. I left with a smile on my face and with the car of my dreams!

Celeste Louque

Great experience! Awesome service! Professional and friendly people! Exceptional deal on my 2017 Honda Accord! We love it! These people will make sure you are satisfied!

Lynette Barker

Michael Cassel and Izzy were awesome, we went to buy a different model and ended up with a Touring. I couldn't be happier with professional service and awesome price.

Dorothy Jackson

Izzy , Michael Cassel and the finance manager Donald Robinson were wonderful and great. I have a great experience at Tiger Honda and there staff is simply amazing and helpful with buy me and my daughter cars.

Devin Ramsey

I bought a 18 Honda Accord Touring.The Staff Was Fabulous and everything went well.My Wife and I Are Completely Satisfied with our concerns being Answered. The car Buying experience was Excellent.

Nakeisha Bowie

Had a great experience at tiger Honda. Val is a great sales lady and she has a nice personality . She got me exactly what I wanted. Im So grateful !

Debra Lavergne

I went there to buy a car and it took 1 1/2 hours standing there and not one sales person came out to. I would not recommend this place to anyone!

Amberly Anslum

Tiger Honda was definitely a great experience. Buying my first New car was a big deal for me. We looked online at a few places, fell in love with the 2017 HR V. Once we contacted Nelson he was very great with making sure I got the one I wanted. I did not feel rushed or pushed at all and Nelson made the experience very great for me.

Daryl Straub

If I could give no starts, I would. This place was no help with the car I bought from THEM and that was still under warranty. Went to Team Honda instead for my service.

Joseph Jones

I had great car buying experience with Jessica Rosen If you're looking for a new or used vehicle ask for Jessica.

Kimberly Hampton

Thank you for not being very professional with a customer. Thank you for not communicating with a client whom just purchased a vehicle from your place a couple of weeks ago. All I ask for someone to help me and communicate with me about trying to purchase a vehicle there. On my visit there I was look over or just straight lied to. No communication, no nothing. The salesperson was great but was not professional on how to communicate with me. Every time I call it was nothing yet or I’m working on it. All I was looking for was a yes or no. My credit was ran multiple times and still walk away with nothing. Money was wasted getting my car towed there for what it couldn’t be use. I was sent around in circle. I felt insulted and degraded. I felt like I was being dodging by everyone. I hope I never have to go through that again and you guys never put another customer through something like that. Thank you from a not so happy customer.

Devin Bradford

Went here after a coworker recommended me to come here I had went looked at a 2018 Honda Accord and Justin greeted me and he was honest and said well the car your looking at is a dressed up base model (didn’t want to pay the price of the accord with a sunroof) and he showed me the civic because I wanted a vehicle with remote start and sunroof and I test drove the civic and was in love I am now the proud owner of a 2018 Honda Civic Ext

Philip Ventulan

I felt cheated by the mechanic who performed the oil change on our vehicle. He said that the car has an irreparable tire damage and needs to be replaced. I went to Diez tire shop to have the tire checked and found out that the irreparable tire has no damage after all. The nail did not even penetrate through and it was not on the side wall either. The check up on the check up on all four tires was free. Thanks to Diez Tire. The consumer's bureau needs to know this.

joshua marchan

So as the youngest part of the siblings I got big brother mode today with my sis getting her a Honda 18 Civic got the color, note, car she wanted other dealership @tigerhonda said they couldn't get her the car and color that she wanted so as many contacts in the dealership world I helped her get her car at my previous job at Richards Honda I called them and Mr Steve got right on it I told her what she wanted and what was quoted at previous dealership they treated her like family and gave her the #warmandfuzzyfeeling and got the car and color she wanted that @tigerhonda said they couldn't get her an any dealership ( there own words ) All that to say thank you Richards Honda for continuing to take care of your Honda customers like family and I'm happy Martha Marchan got what she wanted and that she told me that " I'm amazing "

Corey James

I bought a car from here back in January and the transmission has went out. We asked multiple times if there was anything wrong with the car, any leaks, damage. I asked (Mike & Giovanni) what was the car leaking because I saw red fluid under the hood . They kept saying nothing and was pushing the car on us more and more. well few weeks down the line I noticed the leak started to get worst. Now my wife is down a car cause it will be in the shop getting a brand new transmission.

Chanel carter

Real friendly staff and salesman was awesome!

Need 4Speed

Pleasant experience

Cindy Collard

Wonderful service, both male and female bathrooms, credit and debit cards accepted,cash accepted, cold drink machines,free bottles of water, can see from highway.

Rachel Abraham Dupont

Always best customer service and serviced very quickly!!!

Timothy Kiefer

Absolutely the worst dealership experience I've ever had. Brought my car in for a 9am appointment for a diagnosis and repair. At 3pm I figured I should call and check since I hadn't heard anything from them. This is when they tell me they don't have the parts and it's too late in the day to get them here. They said that if I wanted it repaired tomorrow, that "I" could pay $40 to have the part overnighted. REALLY? Because your employee dropped the ball on a 9am appointment? Nevertheless, I kindly declined the overnighted part as well as any other repairs they recommended, pending a second opinion. After paying $85 to get my car back, I'm driving home and the engine just doesn't seem right and it's making a loud roar during accelerating. I stopped at a gas station and popped the hood to inspect and found the entire air handler disassembled and shoved aside jammed tight to where I couldn't move it without damaging the air filter. I returned back to the dealership and demanded to see the manager as well as a refund for my trouble. The manager got real cocky with me and even raised his hand at me while stating they were very busy and that all the dealerships around here are very busy. Keep in mind that's why I made an appointment, to guarantee the repairs would be done today. When I demanded he refund me, he threatened to have me removed from the property. In the meantime, I tracked down another manager and expressed my dissatisfaction with the managers response to the problems I had and how I'm never coming back here. I feel badly mistreated over this incident, and I feel the dealership could have handled it more professional. I plan to follow up with upper management.

Dedra Bess

Very polite. Got it and done good job. Oil change

Steven Pope

We drove 390 miles one way to buy a specific used car from this dealer after doing searches under 500 miles. The experience turned out to be a great one and I've bought A LOT of cars out of state. Both the used car manager "Billy" and the general mgr "Scott" are VERY much stand up guys and will do whatever it takes to keep a customer happy and things as they should be! Thanks guys so much for the great deal and LaDona absolutely LOVES her car! PLEASE don't hesitate to contact them about any of your automobile needs... They will take care of you!!!!!

Corinne Landry

Jasmine Naylor was my sales professional. She was fantastic! Very friendly and knowledgeable. Jasmine thoroughly went over all the features of our car throughout the test drive, and showed us how to use all of the technology. I hate car shopping, but she made the process very pleasant. Highly recommend!

Damian M.

The management at tiger Honda, particularly Adam in management had my information as well as payment in full yet had his sales associates text and call for the same information they already had on file. Continuously!! Once confronted on the phone, management ironically "found" the information that he was yelling at his sales associates to gather from me. I've had my identity stolen prior and it resembled hand in hand this exact type of scenario. Respectfully, An unsatisfied customer who will not get my business again

Jerod Cazes

Mechanics are parts changers. BEWARE

Solin Oum

Bought a Honda ridge line 2010 from here. Happy about the Honda truck. I put 5000$ down for the truck. Talking with Val the sales person at Honda. I asked her will my down payment of $5000 go towards the car loan. She said yes. Also the finance manager said yes too. I get my first car note from Wells Fargo. Look at the remaining balance $14,995. Where did my $5000 go ? Very unhappy being lied too. Had a bad experience before when I poor credit. With another car STEALERSHIP. But I had good credit with this purchase. So I didn't require a big down payment. I will raise hell with Tiger Honda and Wells Fargo if they don't where my down payment went. My total balance should be $9955.66.

Jeremy McMorris

Stopped by last week to look at a new vehicle to replace the one I just lost. Met with Millard West and Donald Robinson and was treated like an old friend. Just genuine, all around great guys to work with on getting a new car. The entire staff puts on a great vibe and were eager to introduce themselves. I've already suggested the dealership to other people I know looking for a vehicle.

Amy Martin

Torrey with Tiger Honda was very professional, not pushy, knowledgeable about the vehicles and overall had great customer service.

Tyira Gaines

If you are looking to a buy a vehicle please visit Tiger Honda in Gonzales. My salesperson Charles Auguillard was very helpful and went the extra mile as well as the finance manager Mr. Curtis Hopkins. They made me feel like family and was able to keep my car payments in the dollar amount I wanted.

Janell Comery

I went in and looked at vehicle with intent to purchased and Keith assisted me wonderfully but I was still undecided on what I wanted. I went look other places but the customer service is what I didn’t like at the other dealerships. Even though I didn’t purchased a vehicle Keith still called and checked on my vehicle search status which led me back to them. He was a big help. I am happy of my choice of doing business there and with him again.

Ashley Meyer

Beyond impressed! Kurt, Steve, and Don were friendly, helpful, and completely upfront. They made the car buying process easy and enjoyable. Tiger Honda has definitely set the bar for prices and customer service! You'll see what I mean after you go to Tiger Honda!

Vyanca Wallace

After months of looking for the right car at the right price, I finally tried Tiger Honda. Could not have been a better decision. From the first greeting to driving away in my new car, the experience was exceptional. Sam Rawashdeh and his team were so helpful and professional. With Mr. Rawashdeh there was no haggling needed. He gave me the best price right up front and made this the best car buying experience I've had. Will definitely be buying any future cars for my family from Sam Rawashdeh and Tiger Honda.

Tee Jay

My sales person was ms.lesile. she is amazing. Loved working with her. She was understanding and nice. She made me feel welcome. I recommen anyone looking for a car to go to her. It's well worth it.

T'Era Lewis

Mr. Carlos was so very professional and knowledgeable. Literally I was in and out with my purchase. The staff was super friendly and welcoming. Mr. Curtis, the financial manager was so thorough and professional. A great place to do business.

Teri Blu Eyes

I disagree with the overall opinion of my vehicle but the staff were nice.

Paula Doucet

Good experience and ended up with a sale! Thank you Katrina - very personable, knowledgeable, patient and did a great job!!!

Steven Jones

Chelsea the service advisor one of a kind excellent service

Rhonda Domingue

Awesome place to buy a new car! ! Thanks to Nelson, Ariel, and Val for the pleasant experience!

james moore

Clean dealership, but took an hr for an oil change

Allie Shiree

Amazing! Thank you for your great service!

amanda lewis

I had a great experience buying my car there 1 year ago. Had to go in for service recently and I was very impressed with how they kept me informed of times, prices, and worked with me on the payment. Chelsea in the service department was wonderful. Highly recommended!

Cheri McFerrin

Very happy with my experience at Tiger Honda. Specifically, I needed my battery replaced. Tiger Honda allowed me to do the install myself. When they saw I my crescent wrench was not working they sent someone to help me. Please make the drive from BR to Gonzales.

MR Jones

Darrius is such a nice guy.

Brannan Carter

Finding my car was a quick process with the help of my salesperson, Katina! I highly recommend checking her out at Tiger Honda if you’re shopping around for a new car. She told me all of the tips and tricks I needed to know before driving off in my new Honda civic!

kevin anthony

Didn't have a good experience. Things that were said to be done didn't happen. I left message after message not to ever get and call back. They even let me leave without having any water in my vehicle..

Coryn Comeaux

Wonderful people. Gave me a great deal even with my crappy credit. My sales person was awesome. Overall wonderful experience. :)

Tasha Jones

If you want to get hit over the head and taken advantage of, Tiger Honda is where you should go. The cars here are overpriced and they lie about financing and pricing. Save yourself the headache, time, and money!

Zeb Mayhew III

Great new dealership looking to make deals and make a name for themselves.

Janey Clouatre

The process of purchasing a car at Tiger Honda was quick and painless. I found a vehicle online and submitted a request for a quote. Val was prompt and very professional with her response. She was not pushy at all. When I went in to the dealership I met with Nelson who was also very helpful. He was very personable and also not pushy. He showed me only the cars I was interested in and gave me the pertinent information for my trade in. We quickly picked out a new 2016 CR-V and worked up a deal that passed my husband's test. Thanks Val and Nelson for giving my family such a positive experience!

Jason P. Miller

I setup an appointment to view a specific vehicle over the phone and after driving out to the dealership was told the vehicle had been sold. This dealership relies on a call center to setup appointments and they have no knowledge of their current inventory. Soon after arriving home from the dealership I received a call asking if I would like to come view the same vehicle that had been sold.

philllip tarpley

Stay away!!!!

James Graham

I had a great experience the first couple times I went, the last couple times though have ruined it for me. The last THREE times I left here, as soon as I pulled out of the garage my tire pressure light came on, everytime I went back in, they just reset the light and told me it was fine. All THREE times I had nails in my tire, they used to care, they don’t anymore. Adding on extras and trying to get you to get things that you don’t need. I honestly regret buying my car from them, it’s been nothing but problems and they don’t care.

Drue Brown

Always clean and fast with their service

Baylee Kimbel

jasmine was awesome and I loved her!!! Super sweet and helpful!!! <3

Ashley Vandewalker

We had a great experience at Tiger Honda. Jasmine was awesome and made the car shopping experience so much easier! Would definitely recommend this dealership!

Curtis Hannah

Great place to do business whether it's sales or service!!

Patrick Muscarello

Service dept takes great care of our accord. We don't bring our car anywhere else

Adrienne Langley

Excellent shopping experience. We had a bad experience the day before at a different dealership. Contacted Jasmine with Tiger Honda. Told her what exactly what I was looking for. They had it on site. The entire deal was worked out, including trade, over phone and email. We did not have time or patience to haggling. When we showed up the car was detailed, paper work ready to sign. We were in and out in an hour. Will definitely do business with them again. Jasmine was great.

Alvin Narcisse

The moment we walk up Mr. Tim Abram welcome my wife and I. We had a wonderful experience at tiger Honda. We purchased a 2017 Honda Accord I think we made the right choice. Thanks Tim.... From Alvin and Jessica Narcisse.

Rhezonda Dukes

Tiger Honda was an awesome buying experience. Darrius Battle was a great salesman and John Henry Garcia the Finance Director was great as well. Truly an awesome experience. Everyone should buy from Tiger Honda.

Barryan Follins

Great Experience!! at Tiger Honda I would recommend Tiger Honda in Gonzales to every first time buyer because they make your first experience the best experience !!! Ask for Big Keith when you get there and tell him Barry sent you.

Taylor Lester

Tiger Honda is amazing. If you go here please go Don Robinson he is friendly and very knowledgeable about what he sells and he will work with you. Highly recommended. Also Val in Internet sales is a sweetheart who will point you in the right direction when it comes to buying a vehicle.

novalor ps4

My wife and I purchased an Odyssey minivan. We knew we likely were going to purchase Honda, but we needed to make sure our carseats fit the way we wanted them to. The very first thing we looked at with the salesperson was the seating. The salesperson indicated that the second row seating could be configured with the two bucket seats together to one side of the vehicle. This is one of the primary reasons we purchased that day. When we were attempting to install carseats, it became apparent that the middle row did NOT configure the way he said it would. The bucket seats absolutely cannot be configured that way. We headed off to the dealership the next morning, and the salesperson tried for nearly an hour to get the seats to fit. The installation of the carseat on the middle console seat was very difficult. The salesperson had my wife go to the State Police station to get the install done. The trooper there could not do a proper install. My wife had to do a lot of research to figure out proper install, and even then, the install was not as secure as we would like. The person who normally checks our installs managed to get it tight, but any reinstalls will be stressful. Tiger Honda was not quick to offer up solutions. We asked our salesperson through text for an extended warranty. The GM called my wife asking about carseats and said he would call back. After receiving no word back, we headed off to the dealership one week into our purchase. We reiterated our desire for an extended warranty as compensation for false information. We were told they could sell one to us at "one dollar over cost" ($1500). Obviously this is not a resolution, so we declined. The GM then offered us packages that were not desireable (wheel and tire protection, scotch guard, etc). The GM claimed a 2 year service plan cost $450 for the dealership. I am not sure how 4 oil changed and a tire rotation costs the dealership so much, but what we asked for is the cash value of the service plan. The GM called back at 5 pm on Monday and said his GM approved a $200 credit at the dealership. I gave the GM a few choice words and declined. Now I am in the process of filing with the Louisiana Motor Vehicle Commission and BBB. I do not recommend Tiger Honda. Our experience there has been stressful and their lack of recognition of how big of a problem they have caused is frustrating.

Kimberly dang,yep

This place was great and the people were awesome. This was the first time I have ever bought a new car and they made the buying experience so great. I had checked out a few lots before this one and i was nervous until I started talking to the people there. Once I met the team at Tiger Honda I KNEW that was where I wanted to buy my car. I love you guys. Everyone was so friendly and knoelagknowle. I felt no pressure.

roxanne berteau

Great Atmosphere... Great Staff!! And Ms. Jasmine was FANTASTIC in every way possible, in making our experience knowledgeable, enjoyable & a smooth process... Highly Recommend!!!

Paul M

I brought my 2017 Pilot in to have the tires rotated and balanced before a trip I was taking. I made the service advisor aware that I am very particular about my vehicle and didn't want any scratches or marks put on my wheels, she took note of what I was saying and didn't act like I was being ridiculous or asking for too much. The waiting area was clean and comfortable as well as having bottled water and coffee available. The service was completed perfectly and in a timely manner. I will definitely be bringing my vehicle to Tiger from now on. A+

Tim Lajaunie

High pressure, but at least they weren't downright rude

Millard West

It's a great place to buy a quality new or pre own vehicle

Sabrina

I had an amazing experience and I got a great car at a great price. Keith was the real MVP and gave great customer service. I highly recommend purchasing a vehicle from this place. I purchased a used 2006 Honda CRV. Of course, it needed some minor, inexpensive repairs done, but I don't have any issues with that since I got a great deal.

trine bellew

Had a wonderful experience buying a car! Very professional,helpful,and friendly. Shout out to Jasmine Naylor, Val Goodman, Donald Robinson, and Adam Pasqua!