Reviews of Sterling Kia (Car Concessionaire)

Vicky Blasingame

Awesome staff and service as always!!

Willard M Pink Zebra Independent Consultant

I bought a 2018 Kia Optima today with Tyler!! The whole experience was AMAZING!!! It felt like I found my long lost sister!! I felt no pressure to buy and she helped me tremendously on getting what I wanted and in my budget!!! I highly recommend Sterling and I highly recommend dealing with Tyler!! She is very passionate about the Kia products and her job!!! I work in sales and I know a passionate person when I see one!!!! I'm very pleased with my purchase and even more pleased with that AMAZING Kia warranty!!! I'm sold!!!! Tyler if you read this, girl you rock!!! I appreciate you!!

Shawn Simon

I was searching for sometime for the right truck. I looked at hundreds, inquired about a dozen, came across one at Sterling as I was connected with Cody Sonnier. Not only was Cody very informative but when he asked what truck I was interested in, he PERSONALLY took the time to drive to the Opelousas lot and pick up the truck and drive it back, so that I could see it. It is beyond words how the negotiations were taking place before I arrived. Cody went above and beyond to make sure i was in the comfortable price range all the way through. It didn't stop there. His sales managers and the financing department made final calls on the numbers and the purchase price along with my note, came back unexpectedly low. I would definitely give Sterling Kia and Cody Sonnier my business anytime!!! Thanks again!!

Bethany Goins

Very nice helpful staff, they quoted me a price and when I said I would go some where else they weren't rude or mean, they even gave me the part numbers for parts I needed to make it easier on my mechanic.

Driel Swarn

Ryan Francis and his team is such an Extraordinary group of salesmen. He made sure that I was commfortable and satisfied with my decisions. Ryan made my first time buying experience such a pleasure. I will definitely be purchasing from this dealership in the future. Everyone go see Ryan he is the one to fight and get you what you want. Great job Ryan and Sterling team.

Shalonda Augustus

Chase Eaglin was absolutely amazing. He made our car buying experience quick, easy and most of all HONEST!!! I would definitely recommend Sterling Kia to all of my family and friends.

Shanika Macon

The sales associates here are amazing! Mr. Cody S. did an amazing job helping me get my daughter a new car. I sure will be coming back to him to get a car for myself.

David Bourque

Definitely going back for another vehicle. Nice all the way around and tried their best to fit us in a vehicle of our choice

Stacy Circello

Cody Sonnier was amazing! He did not try to pester us to make a rash decision just to make a sale. He was very helpful, and he answered all our questions and was very patient. Wasn't pushy like most.

Breshea Harris

Love my purchase from Sterling Kia. The salesman Jason was very helpful and accommodating!

Margaret Laird

A waiting room

Katherine Albert

Always enjoy going to have my oil change. Prompt service courteous attendants, friendly people there.

Angela Connolly

Friendly and knowledgeable sales person!

Eric B

Poor customer service. I never had to look into my spare compartment until last night when I got a flat. Towed to a tire center only to find out they hadn't put my lug key in the vehicle when I bought it. Now I have to tow my vehicle from Breaux Bridge to them just to change my tire for something THEY FORGOT TO PUT IN MY CAR. They had no interest in helping or making good on it. They barely seemed to see how it was an issue for me. Will not do business with them again!

Marlene Cormier

It was a very good one the sales person was very nice

Ashtyn

My husband and I just bought a vehicle from here and we had a very pleasant buying experience! Azzam Sobh and Ryan Zachary guided me through the whole process and made sure we were satisfied. I would definitely recommend Sterling Kia to anyone in the market.

Odie Aquino

I have to say my experience with these great gentlemen was awesome friendly and very helpful to get the deal done... Edgar and Dana Thibodeau... thank you, Rodel

Tammie Doucet

Were surprised they let me drive off with a car with problems. I brought it back and they fixed them. Thanks!

Janice Brown

I was so eased with the salesman. He answered all my question, not leaving out one thing. The car only had 69 thousand miles on it. It is a 2006, so I was very excited about that. I meet and spoke with the owner, his son was selling the car at the Kia dealership. The drive home was an absolute marvel. It is fully loaded, and it all worked. I wanted to post this so anyone looking for a new or used car can find great assistance and get your money's worth. Jan Brown

Tory Lemaire

Donald Jenkins was a great salesman. Was a overall great experience will go back to and recommend.

Halo Broussard

From the start Chase at Sterling Kia was ready to get the deal done. He asked what I was looking for, told him what I wanted to pay and I drove off the lot with 2020 Kia Soul. In the end of the process when I went to get the papers sign Chase had an emergency that came up but he made sure someone was there to finish it up. Tre was willing to help me with the final part of purchasing my Soul. That is what I call Teamwork. Thanks Chase and Tre

Mathew Ewing

Absolutely horrendous customer service. Went through 3 salesmen. The first guy priced me the wrong package of the vehicle I wanted after repeating myself from day 1 the exact model, trim and accesories I wanted. Talking to him over the phone they still acted like the price was for the Package I wanted...so with that price in mind I started saving for a good down payment to seal the deal. When I was ready I called back and the giy I was dealing with had left for another dealership. So enters guy number 2. I sent him the price I was given amd what I wanted. He told us he didn't have any with the package we wanted and we would have to wait for one to come in which was fine I wasn't in a hurry. Luckily I stopped by since we were close one day because by talking with him I learned that he didn't even know anything about the vehicle in question plus made up features to make up for his lack of knowledge. Not to mention ubenounced to us he had us waiting on a vehucle that wasn't what we wanted. Concerned that I knew more about the vehicle than him I then contacted a superintendent who took down what I wanted AGAIN and gave me to salesman of my choosing. Enter saleman number 3... whom finally understands what I want and quotes me a price thats outrageously higher than what we have been told for 2 months and tells me a lie saying there is only 4 left in the entire country (2 in Arkansas, 1 in Oklahoma amd 1 in Tennessee) with our specs and thats best price we will find anywhere due to them being "limited". Enter JP Thibadeaux in New Iberia. Who not only had the vehicle with everything we wanted but beat Sterling's price to the point that its laughable. I will never do business with Sterling again and I surely hope no one has been treated like this. Very unprofessional, misleading with info and lying to boot.

Loretta Ardoin

Took a while but got the job done

Robin Foti

I was in the market for a first time vehicle for my daughter. We had a car that was purchased through family, but wanted something a little bit more updated for her and get her through college. I searched long hours and weeks online before I decided to visit Sterling Kia Lafayette on Southcity Parkway. It was there we met Tyler Santopietro, who went above and beyond finding the right car for my daughter! Making sure and paying attention to every detail that would be the perfect fit for her, but also that my daughter loved the car was really important to Tyler!! She did just that, found the perfect car, spent extra time with us and a lot of it, making sure we were all happy! Service after the sale if needed is a huge factor, and we definitely got that, and I know if we need her she is always available anytime and extremely helpful!!! 100 percent satisfied with the sale and service!!! Thank you Sterling Kia Lafayette and Tyler Santopietro for awesome service, loved our experience !!!!

Keosha Howard

CODY SONNIER IS AMAZING , He helped me Finance My 1st Car as A 1st Time Buyer , W/NO CREDIT , LOW MONTHLY PAYMENTS , Left off The Lot THE SAME DAY w/My Car

Deana Valenzuela

Buying an older model Kia. However it was originally bought here from this very dealership and also regular maintenance was performed here. So, I feel pretty confident that this Kia will come in handy and will be dependable. Props to Carlos Bastida my salesman. Friendly and professional and very knowledgeable, which made this decision for this Kia an easier one.

Sheridan Belaire

Absolutely fantastic service and people. Was a great experience! Went back and bought another Kia. Cody Sonnier our salesman was the greatest

Jessica Brown

Lube center is always quick and very polite, max spend 10 mins for an oil change, if that!

Caleb Magnon II

This would be the 3rd time my fiance and I have gone to Kia and purchased a vehicle. We've always had a good experience and would recommend to anyone.

Mark Fujii

Very helpful staff, quick and great service for buying a car

Oliver Hebert

Great buying experience at Sterling Kia. Azzam Sobh provided exceptional customer service. He kept to his word on the price of the vehicle via phone conversations and made it worth the drive from Baton Rouge to Lafayette to make the purchase. Friendly staff and an overall great experience. If you are considering a Kia, it would be worth your time to give these folks an opportunity to earn your business.

Stirlyne Deneau

Always the best service given from both department's

Dommie Perez

Thank you Cody Sonnier for putting us into a brand new 2018 Kia Optima. You made our experience as smooth as possible. Your hard work and dedication showed thru the process. Thank you Cody for going above and beyond to make this possible, not only for us but for all of your loyal customers.

Wrathofsomeone .

Kacie in service was very helpful and efficient. Called back each time i called and was very professional.

Juan Ella Fontenot

Depends on who's working. Last visit for oil change, was great. I went there a few months ago for an issue with a tire and the "man" behind the counter was rude and condescending because i didn't know about a key to unlock my wheel. Sighs~ And that, young "man," is why you do what you do, and I do what I do.

Nathan Gilbert

Once again my wife and I would like to thank Dana on helping us purchase a vehicle he did not give up on us,were driving that rental for a while and he said I will remove you guys from that rental and he did. Thank you and God bless you.

Benny Druilhet

I would recommend Sterling Kia to any and all who are looking to purchase a new vehicle. My next new vehicle purchase will definitely be from Sterling Kia. Nikya, DJ and everyone I interacted with were all straight up and honest.

DJ Smith

I've always been a Jeep person but I fell in love with the funny little Soul. My experience with Sterling Kia in Lafayette was a complete pleasure. Everyone on staff: from the greeter, to finance, to service area is friendly and professional. I especially want to recognize Beth Fuselier, who made the process smooth and fun. Check out their new home ~ It's amazing! I'm actually looking forward to the Oil changes so I can relax in the waiting area. Thank you Sterling.

jenny sonnier

Bought my first KIA frim the best salesman , Cody Sonnier. He was very helpful and knowledgeable of all the details on the cars.

Kee Sharae

If you’re a first time buyer do not go in alone if you do not know about the process they WILL take advantage of you and try to rush you into getting a car THEY want you to buy

Jessie Stansbury

wonderful svc, been a customer for many years wouldn't go anywhere else.

Tori Arceneaux

Great people. Very helpful. When I got my first car, Phillip is who helped me and he was wonderful. Now I'm getting help from a Mr. Kevin Clark.

Jonathan McGovern

Just purchased a vehicle from here. The sales and finance staff were great and helped me a lot. Just wish the detail crew payed closer attention to detail. Overall a positive experience, and I would buy a vehicle from Azzam and the staff at Sterling Kia again.

ashton Hargrave

Jacob, was my sales man, he was amazing helped me out above and beyond. Nothing bad to say. Will return for my next vehicle

For The Love Kennels

I’ve had nothing but wonderful experiences at Sterling Kia. Cody Sonnier took good care of us & satisfied our expectations. I love my Kia Sorento!

Sonya Hebert

Very helpfull staff. Willing to do what it takes to help you get the vehicle you want for what you can afford.

Passiv Aggressor

Very good experience. Get with Trevaun Frank. He'll take care of you and won't push you around. No BS.

Shirley Lavan

I received the oil change today April 30th 2019 the service was great fast very friendly will be back

Matt Cobb

This is one of the best, if not the best automotive service departments I've been to. 5 stars for the service department staff. Everyone is friendly, helpful, and professional. I went in for an alignment about a month ago and had trouble with the car still pulling to the left. They handled my problem with ease, and did a great job with the service to my vehicle. They even greased my suspension for free! Go get your car serviced by these guys!

Rosaline Savoy

I love they service and I love how they handle they customers they deserve a 5 star

Kelly Worthen

Not interested in selling you what you are looking for or at the advertised price. Salesman were young, inexperienced and wanted to push only 1 vehicle deal they had in mind. I will never go back and wouldn't recommend anyone else to waste their time at this particular dealership.

Ginny Lee

Easiest most pleasant car buying experience ever. Cody was so nice and so helpful!

Kasy Cuthkelvin

Friendly customer service! They even came out to me to warn me about bees they had around the front door so that they wouldn't bother us. Got me in and out as quick as possible.

LQP

By far the best first car buying experience anyone could ask for. The group of used salesmen ( Wendell and Tracy) were absolutely fantastic. Going above and beyond to get us exactly what we wanted and could afford. Highly recommend anyone looking for a relaxed no haggle buying experience to go pay a visit.

Bridgette Killion

Oil change always top priority

Justin Rost

Gave me the help I needed

Chane Menard

When we decided to purchase a new vehicle we were not sure exactly what we wanted or what was available. We ended up looking at multiple vehicles from different dealers over about a month. by chance, Sterling Kia was the first dealer we stopped at in this process. We ended up purchasing our vehicle at Sterling for the quality of their product and the helpfulness of their staff. Ryan Francis was a very knowledgeable salesman who worked to make sure we were able to get exactly what we wanted. Ryan was patient and always promptly answered any questions we had during the process. I would and have already recommend Ryan Francis and Sterling Kia to others.

Shalana Doucet

Great customer service cody sonier is the best

shay darby

I have purchased numerous vehicles with CODY SONNIER at Sterling Kia and I have to say he is the absolute best! He will do whatever he can to make the process easy and you’ll always leave Sterling happy when dealing with CODY! I highly recommend CODY SONNIER and Sterling Kia!

Deface Girl

Awesome service!!!

Christina Mercier

Richard C. made my buying experience easy, comfortable, and exceptional. I had my doubts, yet he remained calm and did his research well. Richard was honest and answered all of my questions and concerns. I was able to drive away in my dream car. I will recommend anyone to go by Mr. Richard for an amazing experience. Thank you!!!

LISA A. TOUCHETTE

THE #: 1 BEST DEALERSHIP. AMAZING CUSTOMER SERVICE. I LOVE HERE.

Dwayne Guidry

Great Service!! In for a engine light, out with fix.

Eric Knight

I'm going to start this by saying I am truly sorry for this happening because I thought sterling ford in opelousas and all sterling dealerships were different. I bought another work truck this year from sterling in opelousas with the impression that we would still be entitled to free oil changes. I even asked the service manager, sales associate, finance manager, and sales manager if they still offered said program and I was expressed by not one, not two, not three, but four people I felt that I could trust that it was still active. I went today to get one of the nine vehicles I have purchased in 3 years serviced and was denied. I know what you may be thinking, you have 9 vehicles what is an oil change to you? The money aside I feel taken advantage of, lied to, and embarrassed to the fact that they took advantage of a consumer. When I brought this matter to the dealership even after the history I have with them they played plausible deniability even with recordings to save face. I am completely disgusted with how the sterling dealerships handled the matter and I expressed to them being in market for yet another vehicle for my business I would never use them again. I highly recommend no on shop at any sterling facilities because behind the persona they do not respect or support the consumer, their responsibility, and worst yet Acadiana and what we stand for. With warmest regards Eric

Michael Verret

We had a really great experience thanks to Cody Sonnier at Sterling Kia. We had negotiated down the the end and at the last minute we decided to swap colors, but in a matter of minutes Cody and the team pulled it back together and we left with exactly what we wanted at the best price. Most friendly and professional service!

Karen M.

This dealership is the BEST of the Best. I have been going here since 2013 to have my vehicle serviced and they are always respectful, prompt & efficient; but more importantly, this service department CARES & will always do the job right FIRST. The service dept makes buying a KIA easy. I just pray my next KIA dealership will be this Good.

Destinie Gallow

Big huge thanks to DJ Adams and the Sterling Kia team for working with me and putting in the work with helping me getting my Exclusive Kia Optima Hybrid. If you're looking for an honest Christ centered salesman call DJ Adam's he will definitely work hard to get you riding thanks again.

Sophia Guidry

The best car buying experience ever!! My husband and I purchased a new 2015 Kia Optima we dealt with Candance she's an excellent sales lady!! She's not pushy or rude and doesn't try to pressure you see makes sure the customer is happy and satisfied. Answered every question from A to Z. We purchased my optima six months ago it's the first time I've purchased a Kia. I've gotten so many great compliments about my car love my Kia! Great job Candace!!

Lanie Vaughn

My experience with Sterling was great. I got the vehicle I wanted and at a great price. I love my Sorento. Thank you Cody Sonnier for your assistance.

Mong Tuyen Rozas

Great service. Got taken care of

Mary Woods

Friendly and caring

Janay Thompson

I came in today for a oil change and a recall on my car. Staff is very professional and friendly. also, thanks for having some bomb coffee in the waiting area lol.

Raven Chavis

Today, for the first time I had the best car buying experience. Neil was the best salesperson I ever had. He provided the best customer service and was helpful in finding the right vehicle for me. Just an amazing person. He deserves more than 5 stars. Ask for Neil!!!!

Laura Polito

Easy buying experience! Nicholas and his team were awesome and made this purchase quick and simple.

Linda Bozyone

Cody Sonnier was our salesman. I told Cody what I was looking before I went. My husband and got to Sterling Kia and Cody showed us just what we were looking for. Great salesman! He isn’t pushy and friendly. My daughter was looking for a car and I told her to talk to Cody! She did and again Cody got her what she was looking for. If you need a automobile Cody is the guy to see.

Marie Miles

Giid people to deal with.

Jannalyn Leblanc

This was the first time my husband and I had ever been to Sterling Kia in Lafayette. They have made permanent customers out of us. Our salesman was Nichols who was fantastic. He was honest and worked with us for several days to try and get us the best deal Possible. He was very friendly, honest , and overall a great guy to deal with. The finance manager Ron was fantastic as well and did everything possible to get us the best possible financing. I highly recommend Sterling.

Charles Rabalais

Excellent Customer service

Jeremy Sylvester

The best car buying experience I have ever had. Greg Landry went above and beyond to make a deal that worked for me. I was in need of a vehicle fast and he delivered. Could not have asked for a better salesman. Very courteous and professional. Explained every detail along the way. Highly recommended.

Charlie Esie

The best most superior service. Free oil changes for life with a new car purchase.

Ken Bee

March of 2017 I bought a brand new Kia Optima my salesman Chase Eaglin was very knowledgeable about his product and features. When we test drove it he explained the turning capabilities and the features the car offered in depth. I asked him the crash rating and he explained where the steel came from in this car and the safety feature of the engine if a head on collision was to take place. I have no idea why I asked about the crash rating because I'd never been in an accident in any of my cars until October 2017! Yep total loss my car. Chase helped me every step of the way and even followed up with me to see how he could assist but I already had it in mind to purchase another car from Sterling Kia with Chase Eaglin. He's very attentive and he knew in a very short time what I liked so the cars and colors he chose for me were perfect. All I had to do was narrow it down. I was given red carpet treatment. I'd visit this dealership and my salesman a thousand times over. I'm once again a proud owner of the Kia Optima 2018 all thanks to Chase. He's the best!

LouLa BeaR

Horrible service. They dont listen to what you're asking for, they are just pushing the cars that they want off the lot.

Andy Vernel

This is, by far and away, the best place to buy a car, and to get your car fixed. Nothing was too much trouble for them and they even spent an hour showing my wife what each button did in her new car. Whatever my next car is, it will most likely come from Sterling.

Eric Ball

They don’t even deserve 1 Star, but I can’t post a comment without selecting a star. Poor GSM and new car manager, pleas have a better HR training on how to respect their employees. Shady about how you get paid, 25% front gross commissions but you can’t evan get a commission voucher from them. They told my wife is a guaranteed pay but she signed paperwork work for commission. Bad place to work for!!!!

cece

Bought a car from Don Jenkins and he is by far the best salesperson i have come in contact with! When i told him what stock number I was interested in, he didnt try to sell me on anything else! I walked away with the car i wanted! Ron Thomas is a great finance manager as well and reassured me that this was a great investment! Thanks guys!

Danella Hebert

Dana & Sean were awesome! I absolutely love my 2020 Kia Telluride SX! Their customer service went above and beyond! Thanks guys & Sterling Kia

Cathy Buchanan

Chase is an extremely personable and superbly informed young man. He knows the details of each of the models of vehicles for sale, and even the specifics, including interior colors just from riding around the inventory in a golf cart. We were so impressed with him!!

Sherrie Pahl

In June of this year I purchased a brand-new Kia Forte that was unfortunately totaled by a person at the end of September. Having to revisit the car buying experience such a short time later was difficult to process and working many hours brought a level of frustration in having limited time. I was fortunate that I found an excellent opportunity with Azzam Sobh at Sterling Kia to step back into almost an identical model with only a slight out of pocket expense. Additionally, Azzam was very patient, consistent, detail oriented and continually communicative in working with me as I finalized with the insurance company to come in from Baton Rouge to purchase the car, which took almost two weeks. So, if you are out and about, looking for a great car and a great salesperson to walk you through the car buying experience, I encourage you to go to Sterling Kia in Lafeyette and stop in to see Azzam!

Joseph Francis

Great service will buy again

Robert Boullion

Just bought an Optima with Trent as my salesperson. Trent was extremely helpful throughout the process and the sale went very smooth. I got my notes to where I wanted and then finished all the paperwork with Rodney who was also very good and experienced at his profession. Would buy from here again, and with the wife looking at the Niro line, we just might!

Cindy Herpin

Just picked up my car from being in the shop for a week due to an engine recall. Lauren in service has been extremely courteous & Casey the manger in service was very nice to pay for my “ inspection sticker “ that was missing when I picked up my car. Even though they gave me the money to go across town to get a new sticker, it’s the point of someone being dishonest/ stealing working on your car, the gas and time I had to be away from work.

Tameia West

Jason made my experience great with buying my first vehicle! Everything went smooth and the environment made it even better ! I recommend going here if you’re looking to buy a vehicle!

Scott Hoof

Thank you to the guys at Sterling Kia for the great deal on our new Kia Sedona.

Danielle Babineaux

I am a Return customer from out of town, because of Cody Sonnier. He is an Awesome Salesman to deal with, Very Respectable young man! With the Service this man provides , i will always Return! Thanks for Such A Great Person!

Ashley Dacus

First time purchasing from Sterling Kia and can guarantee it will not be my last . Absolute great service and Mrs. Torie was fantastic. I purchased a 2019 Kia Forte and love it. Sterling Kia is well worth the stop.

Johanna Dartez

Friendly staff, superb service!

Dustin Simon

U got to buy one most awesome car every

v miholic

Ask for Trent! Good guy. I can't count the number of cars and negotiations over the years. The process hasn't changed. Negotiate, salespersons goes to manager, comes back with not even something close to the "bottom line," negotiation, go to manager, maybe strike a deal, maybe not. Get ready to walk, in comes the manager from behind the scenes. It's tedious, manipulative, and usually they can cut another $!K, but the buyer relents. I would have walked, but my bottom line was "Is it close enough." Trent made a predictable process enjoyable, especially when, on the second run to the manager, he said, "I have good news," and it wasn't my number. Have to admire the technique.

Daenel T

My husband and I purchased my Kia Soul a few months ago. We worked with Dana, who made sure the car buying process went smoothly. We're very happy with my Soul and would highly recommend car buyers work with Dana and the rest of the Sterling Kia team.

Justacia Thomas

My Salesman was Chase and my experience was definitely the best yet. He helped me decide and figure out the best fit for me although I did not buy a car but I will definitely be going back once I decide no doubt at all !!! Thank You So Much :)

Marcelle Hebert

I have never bought a car on my own. Cody Sonnier made it SO easy! I can't thank you enough for the stress free process! He worked with me to get my note where it needed to be and all I had to do was show up to sign the papers. Will definitely recommend Sterling Kia and Cody! Thank you!

Cliff TV

If you are looking for a dealership with the absolute best sales person, then look no further than AZZAM SOBH. With Azzam, there is no beating around the Bush and no haggling. If it can be done, he will get it done. He is very friendly and enjoys what he does. Plus you feel like a celebrity is selling you a vehicle because he looks like Tom Hanks!

Emilie Weekley

Great assistance. My sales person was Nicholas Lyons, he was super helpful. I told him my financial situation, and he worked with me. You can tell that he is a person who cares about his customers. Also the financial adviser, I believe his name was Mr. Ron, he was also very helpful and nice. I definitely recommend using Sterling Kia when you need to purchase your next vehicle.

Reese Babineaux

Mr Don hooked us up with a new Kia Optima off the showroom floor. I thank him for giving us the confidence and opportunity!!

Stephonnie Huval

Mr. Don was very easy to work with, he made sure I received the price I wanted on my new 2019 Kia Sorento as well as my trade ins. He made sure everything went smoothly. It's nice working with a seasoned salesman who knows what he is doing. Thanks Mr. Don

Ty Greneaux

First class experience... Buying an SUV for my mother in law who's husband just passed...Azzam was our sales person and was great... He was professional and treated the situation with dignity and respect. Great buying experience!

Sheilah Broussard

I would like to thank Azzam Sobh for his help, his expertise and knowledge of the Kia products. I went to the car show with the expectation of coming home in my old car, but because he listened to what I wanted and liked, I came home in my Kia Sportage and absolutely love it. He's not pushy and overbearing, he has a wit about him that makes you feel like you are talking to a good friend. Do yourself a favor, talk to Azzam and you will be glad you did, I was. Thank you Azzam for all you did to put me in my Sportage, I just love it.

_ belleky

I went to Sterling Kia for my THIRD car & I had the absolute BEST salesperson. He was patient & explained everything to where I was able to understand. He took his time to satisfy my wants & needs. I can definitely say I plan on returning to my salesperson, Chase, & I recommend him for anyone who visits Sterling Kia.

Lisa Latiolais

This is the third vehicle we purchase from Mr. Don Jenkins and the customer service is top notch. I would highly recommend Sterling Kia and Mr. Don Jenkins !

Al Alb

Great customer service. Jason Coleman was the salesman that helped me. I felt very comfortable speaking with him. He didn't pressure me into purchasing a vehicle like a lot of salesman tend to do. I'm a very satisfied customer, and look forward to purchasing more vehicles at this dealership, and with the help of salesman like Jason!!!!!

Michael Broussard

Ive had 2 kia's and I've never had a problem ill definitely buy another car here

Brent Faul

I absolutely love my KIA. Service was great. Nikya was awesome. My concern before going in was that I’d be in the dealership waiting and waiting, but I was out with my new car quickly. I’ve owned a couple KIAs in the past and am surprised with the designs and innovations they’ve made. Great vehicles! I recommend purchasing.

Lisa Pratt

Helpful staff lots to choose from.

trudy costantino

Great service, good selection of cars.

Brian Vela

Azzam was an amazing salesman and a great guy. Truly wanted to get me the best deal possible and wanted to see me happy with the end result (which I was). The finance manager Ron was perfect, not pushy whatsoever (like so many others). I highly recommend coming here and asking for Azzam and if you need financing to talk to Ron.

Dakota Henry

Cody was extremely helpful. He listened to my needs and helped me find the perfect vehicle for me!

Henrietta Francis

Always quick in and out service

Heather Vincent

We bought a car from Kia Optima from Lafayette , Louisiana and Brett was our salesman, the whole experience was wonderful and he was very knowledgeable about all of the cars and he knew exactly how to find what we were looking for and offer us what we wanted and needed instead of offering us what he wanted to sell us, I would definitely recommend this dealership and Brett is your guy, he was refreshing , real and he wasn't intimidating . There are some salesman that put pressure and you walk away regretting giving them your number , but Brett was someone that you want to visit again , and he will be who we call when we need help with our car or when we buy another car . He exceeded our expectations for Kia!

Maggie Fontenot

I dealt with Cody and he was seriously the best! I found a car I LOVED online. Called Cody and I explained my price range and what I would like my note to be. He had all the paperwork and the car ready for me within 2 hours.(I live an hour away) My note is exactly what I wanted it to be! Buying a new car seemed stressful for me but he really made it easy. Before driving away in my new car he showed me everything he knew about the car which was awesome! If you Want fast, friendly service just ask for Cody. He won't let you down! Major thanks sir! I will be back!

Marcey Owens

Best service ever received buying a new car...Chase Eaglin was our saleperson... I didnt have to ask many questions. He explain everything from top to bottom...and the few questions I had ...he had an answer. He was awesome!!! Everyone was so nice and friendly...definitely will be back again.

Dana Duplechin

Always very efficient

Ashley Hoffpauir

Matthew is a great guy to deal with at kia. He was amazing nice and kept working with us til we found a car. I would buy another car with Matthew again if and when I trade my car in. I been with kia since 2015 and they are always nice and there if you need help. Matthew kept us there when I wanted to go to another car lot. Like I said he is really good and so helpful. Thank you Matthew for helping us. We will be back.

Carla Stewart

Chase Eaglin thanks for a Great experience great atmosphere great deal , Ron Thomas and Ryan Zarchary team work was awesome and hospitality was great thanks again we needed another car lol

Leslie Laurents

Bought my first car here.

Mark Smith

Very Dissatisfied! Just bought an 2015 Optima in June 2018 and I will never recommend or purchase from here again. I have had to take my vehicle in for sensors every month since I got it. Plus my tail light housing had a leak from day one but I couldn't tell until the next day when after it rained and the light housing was full of condensate. Plus the carpet is black and I didn't notice the cigarette burn marks until the first time I vacuumed it out. Certified pre-owned my butt. I think this vehicle has been flooded. Sensors going out and a musty smell that I can't get rid of. I will go to another Kia dealer for warranty issues which I need to do again already. I contacted the Kia US headquarters to make a complaint and nothing came from that either. Do not buy a Kia! Save time and money. Edit: After a year of ownership I can tell you without a doubt to stay away from this place and Kia in general. They sold me the biggest POS ever. I had issues from day 2 and it keeps getting worse. The service department messed up my battery now I'm out several hundred for a battery that you cannot find at any automotive store in Lafayette. Horrible customer service! Nothing but issues with the staff since purchase. This car was certified preowned with parts missing. Burns in the carpet and headliner. I was told the headliner would be replaced and I think they charged me for a sloppy fix, If you could even call it that. They do not care about their customers. I'm going to trade my POS in this weekend even if it costs me money!

Shane Guilbeau

People really nice and they care about there customers

Hannah LeBlanc

The process of buying a vehicle seemed scary to me until I walked into Sterling Kia. I could not have had a better experience or a better salesman than Trevaun! He made the process smooth and stress free! I am loving my vehicle so much and I will definitely be returning to buy another vehicle in the future!

Bunnie Viator

Cody was my salesman, i was very pleased with him. He took his time and helped me, he is very polite and answered all my questions. Cody has even helped me after the sale with questions. Thank you Cody for making my day with a new car.

Brittany Morgan

Let me start by saying my salesperson Jasmine was BEYOND WORDS OF AWSOME she was so helpful! If this was about her 5 stars wouldnt amount to how great she was! Now here is the reason Sterling Kia Lafayette Louisiana I purchased my car and like any place they service your car before you leave with it! Well Ive been calling for 2 months now about when will I need to change my oil (They dont have anything in my car that says when) and my car has sirus xm raido which I was told was free the 1st 3 months! Well they never programed it. Everytime I call I get the run around and placed on hold one guy mentioned he would call me back never did. The next day samething. I went there only for them to tell me oh we close at 12 and we only have one guy working in service sorry come back another day!. Just a bunch of bull! I will NEVER do business with them again even more so now knowing that Jasmine is no longer working there! Which by the way was told to me when I mention my raido didnt work. As if it waa her job to make sure it did! She doesnt work in service so what if she did it still needs to be fixed and done.

Carlyn Holsted

We went to go look at new vehicles and our salesman Cody Sonnier was amazing! He answered all our questions and was very patient. He did not try to pester us to make a rash decision just to make a sale. We feel he was looking out for our best interest and wanted us to be 100% satisfied with our option! For all our future car purchases we will definitely continue to use him! Thank you Cody Sonnier! I recommend him to all customers!

Courtney Lastrapes

Shannon is an excellent salesperson, worked with us to find a vehicle that met our needs. Overall great experience, would recommend this dealership. This is our second KIA purchase.

James Lyons

Salesman etched vin on glass and got the acid all over and wants me to pay for new glass...... hell no

Christopher Vice

Very helpful and nice

Amber Richard

Love there effectiveness, speed, and accuracy

TERRI MUDGE

Awesome !!!! first time Kia buyer, and will definitely buy another. Shannon is a great salesperson. She understood what we needed and she delivered..

Matthew Guillot

Greg Landry was an amazing salesperson. I went in to trade in my Ford Ranger, and after several hours of waiting for documents to send as well as signing paperwork, I was able to walk out with my 2017 Focus. Without a doubt the best car salesman I've ever met. I would absolutely recommend him to anyone looking to buy a car.

Dennis P.

The BEST vehicle buying experience ever! For several years I have had my 2015 Kia Soul serviced by the TERRIFIC service department at Sterling Kia. So it was only natural that when I was looking for another vehicle I turned to Sterling Kia. In my 40 plus years of buying vehicles I can honestly say that my recent purchase of a 2019 Kia Sorento EX was THE best and most pleasant buying experience ever. And it is all due to Don Jenkins. He is friendly, knowledgeable and professional. After showing me the features of the vehicle, answering all my questions and going for a test drive we returned to his office for a bit of negotiation on the sales price. This was a unique experience for me in that I NEVER felt hurried or pressured to make a decision. In fact, it was more like 2 friends visiting than anything else. In the end I felt like I got a great product at a very good price. And I owe it all to Don. The next time I need another vehicle I will DEFINITELY be returning to Don Jenkins and the good people at Sterling Kia.

brad b

Great fast and awesome service. Cody is a great salesman made sure I was taken care of fast and quick hassle free don’t hesitate to shop at Sterling Kia

Elliot Baltazar

Great dealership! Cody Sonnier is incredibly helpful and customer conscious! Kia makes a great product, and Cody made it simple to find the one I wanted.

Dodie Lancon

Great place to buy a vehicle. Very friendly staff. Just purchased my 3rd vehicle from Cody Sonnier, he always goes above and beyond.

Cody Sorensen

I was interested in buying a Kia stinger, one person acknowledge my existence after being there for 15 minutes. But then proceeded to walk away because I was "just looking". Never will return.

Dustin Smith

Dana was awesome and very knowledgeable. He answered all of my questions and didn’t beat around the bush. Ended up with a great quality vehicle that I look forward to driving for many years!

Adrian Guidry

Nicolas and the team at Sterling Kia were very easy to work with. I got the exact car i wanted and the terms were better than I asked for. Thanks for all your help!

Jasmine Flugence

Make sure to stop by sterling Kia in Lafayette and shop with my boy Chase he’s the best. Always makes sure I’m well taken care of. Thank you & I appreciate it.

Shatoria

My husband and I just recently purchased a 2019 Kia Optima and the experience was great!! Nicholas Lyons was amazing and very informative throughout the whole time. He was really all about helping us and making sure we leave there satisfied. We are grateful for him(Nicholas Lyons) and the Sterling family!! We would recommend anyone to you guys. Thank you so much from the Dixons!!

Gerald Soileau

Great customer service

Karren Hill

Great staff, quick service!

Mary Borque

Very good

Cyndy Myers

Fantastic as usual

quan w

I had an excellent experience with Carlos! I was interested in a vehicle and was 2.5 hrs away so we let him know we wanted to put the deal together before making the trip. He was very easy to work with and very transparent. Once we got there we test drove the car to make sure it was what I wanted. With some negotiation we can to an agreement for a good deal on my trade and wrapped it up quickly. Ron the Finance manager was awesome as well. Warm, inviting environment that made you feel like family. They waited for us to finish the deal since we arrived close to closing. Also, lifetime complimentary oil changes if I'm in the area :) Great experience!

Carolyn Mouton

I still love my car as much as I did when I drove it off of the lot! The staff was very helpful. Especially Ms. Candace Charles. She is an asset to the company. I would recommend buying a car here to anyone... especially with the help of Candace. She actually cares about you and what it will take to make you happy! :) Thumbs up!

Mia Campbell

My Experience with Matthew was nothing but Amazing. He’s An Amazing Salesperson. I would recommend him to anyone looking to purchase a vehicle in the future. I was in and out quick and easy. And it was all bc of my great salesperson! Thanks, Matt

Lauren Blanchard

I was a nervous wreck about buying my first ever new car, but Tyler at Sterling Kia went above and beyond to help me and make me feel comfortable, and stays in touch. Everything went flawlessly and quickly. I'd recommend them to anyone, and it's no wonder you're seeing so many Kia's in Lafayette these days.

Thomas Richard

Huge inventory. Friendly people

Winnie Boullion

Question before you purchase

Latashia Bias

I just purchased my 1st brand new vehicle and I am glad it was with Sterling Kia! DJ Adams customer service was EXCELLENT! I appreciate him for making it convenient for me by working with me while I was at work. By the time I got off of work, I was leaving in my brand new 2019 Kia Optima! Very happy customer

Faby D.

I am very satisfied and happy in my recently purchase. The staff is super friendly and professional, lightining the amazing work of the sales consultant, Chase Eaglin. My purchase process with him started from the internet's application so far in the post sale. Always solicitous and seeking the best ways for customer satisfaction. I recommend the store, the environment and the KIA products since it offers us the best warranty in the market nowadays.

Melissa Johnson

Cody was the best and he is still there for me if I have any questions about my new 2019 KIA Sorento. Which BTW I love it so much.