Reviews of Ray Brandt INFINITI of Metairie (Car Concessionaire)

Roberta Dubuclet

Worked with Tim in the service department. He took the time to throughly explain what was was wrong with my car. Very professional and courteous!!! Keep up the Great Work!!!

Akeem Davis

I had the best experience making my new purchase over at Ray Brandt INFINITI of Metairie... Mr. John Morgan Jr and the rest of the staff helped me take a huge in life.. I’m part of the family now.. thanks a lot!!

Nola Mech

Great Service from the guy at the parts desk. Thanks for all your help.

Martin DeLatte

From the moment I first stepped on the lot the team was present and willing to assist. Bill took the time to show me around to the vehicle tell me about the features of it and answer all questions I had. He was never pushy, always fun and friendly and just an overall joy to be around. Upon deciding to proceed Bill, David (SM) and Tommy (GM) worked diligently to get my vehicle brought in and ready for me. During the times where there was nothing to do on my part, it was a joy to just sit and talk with the gentleman. While the vehicles speak for themselves, the customer service is what truly makes this place stand out. I went to 3 non-Infiniti dealerships during my search and none of those 3 really gave me the time of day and really just told me to look online. If you want to avoid all the nonsense and poor service out there, go to Ray Brandt Infiniti of Metairie.

Jason Smith

Very pleasant employees! Great experience! Done in a very timely manner. I highly recommend Ray Brandt Nissan.

Dolita Wilhike

Service advisor was great, very attentive, very engaging!!!! She made feel that I was very important to her!!! She checked on me periodically through out my wait!!! I give her 5 stars!!! I give her a 10 with 10 being the greatest!!!

Monique Hodge

Ray Brandt is the best!!!! Great service and friendly staff. They treat you like family.

Jasmine Hamilton

The staff here is phenomenal! Thank you for everything!!

P Robinson

To my surprise this visit was not pleasant. My QX60 Hybrid battery died for the second time in less than a year. After having my car towed to this facility, it was like pulling teeth to get information about my car. Mainly because of the sheer rudeness of the receptionist. After being cut off multiple times because she lacks the ability to listen, I was finally able to get in contact with the service person responsible for my car only to hear more non answers. Once my husband went to the dealership we were finally able to get answers. I still haven’t gotten all of my questions answered about the unreliability of this battery or a call back on a recall part from about 3-4 months ago. Disappointed is an understatement for service that started out so good.

Malcolm Anderson

Great sales and finance department. Tell them what you want. And within reason. They will match. My salesman John went above and beyond!!!

Lischa Eaglin

There is always excellent service and the employees are nice, polite and a pleasure to be around. They treat you like family.

Ronda Raymond

For a first visit to this service department they did an excellent job. They communicated the problem and took pictures to show me. They were transparent!

Lorna Smith

I would like to give a big thanks to Andrew and Bob for selling Me my car. They took time to let me decide what car I wanted and I really appreciated there help. And I would recommend some of my friends to you all. Again thank you so very much for your help.

Kristi Johnsen

Javier (in the service department) is fantastic in every way! He is friendly, efficient, accommodating to all of my needs and so professional! His extraordinary customer service reinforces my desire to continue buying Infiniti cars. By the way - I had never met or spoken to Javier previously.

Gavin Mahlie

Had great experience buying car at ray brant infinity! My sales person Victoria Bourgeois made it wonderful and hassle free.

Yellow Jacket

Actually Jon and Shannon here and Bob is awesome and hooked us up with our second QX60. I wanted to keep it localish (live in MS coast) and he again blew the doors off the other dealers. He was also very patient putting up with my haggling (typical man car buying behavior). Everyone there is top shelf too and we were in and out in less than 1.5 hours. Thanks again and see you in a few years......

Nicole Jackson

Hats off to the entire team at Ray Brandt Infiniti!!! I recently relocated to the New Orleans area from Georgia. I was concerned that my experience here would not be as great as my experience at previous dealerships. Both the General Manager and the Service Manager exceeded all of my expectations! I am beyond impressed and will definitely be back to service one of my 2 Infiniti vehicles.

Holly Roberts

Wow, totally impressed with the service!

M M

Fantastic service!!! My service advisor was excellent!!! Sewell as my salesman!!! Thank you for the great service as always!!!

John Scott

employees are very professional. impressive service.........

Lance Cooper

Ryan Weber is always first rate.

SHERYL GUY

Would like to thank Andy for helping me choose my new beautiful infinity. He was patients and willing to give me all the information I needed. And was always available... I am very happy with my new infinity!!!!!

Kesi Henry

They were quick and excellent customer service!

Candy Kinsey

They are great. They are always ready for my appointment. They do what they say. They go over the charges beforehand. I am a satisfied customer.

Lauren Rayburn

Had a great experience purchasing my car...the staff was knowledgeable and friendly. Very please with the service I received!

Tonya Howard

The guy who greeted me and processed my service was so nice. The wait time short. Everyone was wonderful

Lucas LaPlace

My salesman Dustin was knowledgeable of the vehicle I came to see. He was respectful, friendly and made the entire process of purchasing my vehicle very relaxing and an enjoyable experience. Great place.

Courtney Gulledge

The service dept is exceptional! Joel, Tina, & Ryan always treat me with fast, friendly and efficient service! Top notch!

William J Deville

Swift but courteous service...explained clearly what would be done, then confirmed with a follow up call...describing what needed to be replaced upon their multipoint inspection...called a couple hours later saying work was completed and car was ready...CLEANED and ready. The Brandt service Rep, Annie, she is the one who coordinated the whole thing superbly!

John Bagot

Easy to schedule very thorough in checking other issues. All work done in one day.

Michelle Barriere

Tim is always a pleasure. He makes me feel like I just bought a new vehicle every time I come. Thanx

Terrilyn Wenck

Our adventure and experience purchasing our second Infinity was Awesome! They have a Stellar team working for their dealership in Metairie. They are willing to go the extra mile for their clients. I have been very pleased for the last 9 years dealing with this dealership. I guess it’s obvious because I am a repeat costumer. They treat you like family. . Thank you Dana Lesieur and Carey Stocken for making this experience a smooth transition. Dana you represent what “ Ray Brandt of Metairie “ stands for. Complete Professionalism and Transparency!!!!!

Aaron Wolfson

Bright, friendly staff, good communication. I loved the texting feature allowing me to accept or decline proposed services.

Nizam Baksh

Great dealership, they always take care of you.

Linda Koenig

My dashboard light was on saying that I needed air in my tire. I had a nail in one of my tires. Everything was taken care of at no charge, because I had purchased a warranty for my tires when I bought the car. Everyone was as nice as could be, as usual. I would highly recommend your dealership.

K. K. Breaux

Ray Brandt Dealership is nearly 60 miles Northeast of my home, but it’s always worth the lil’ bit extra effort from my part to drive there for any of my service work to maintain our 2008 Infiniti QX56. It’s in mint condition (per the service dept) with really low mileage. I’ve always had my QX56 service work performed at the dealership were it was purchased. If for any reason they needed to work on our vehicle for a long period of time, they would transport us to a shopping mall or anywhere we would like to go. If a part needed to be ordered or any reason the vehicle had to remain overnight they would loan us a fantastic vehicle free of charge (no credit card down payments either). You’re truly treated like you are just as important as the owner of the SAINTS football team or Benson Mercedes Dealership. I’d RECOMMEND RAY BRANDT DEALERSHIPS TO EVERYONE, BUT ESPECIALLY THE INFINITI DEALSHIP! Proud OWNER~PROUD CUSTOMER!

Y McZ

From my appointment drop off through picking up my car the service was professional, through and pricing reasonable. Ann called me before any service was performed. She also gave me the cost without taxes before the services were started.

Erica Gremillion

Victoria helped me through the entire process. Very professional and courteous. She even responded to a question (after we’d already purchased the car and left) about my vehicle after hours. That’s customer service. I have 2 friends looking for a new car, I told them to contact Victoria B.

Grace Rollins

I'm very satisfied with my purchase and I would like to thank Mr John Morgan for his professionalism in assisting us with our purchase.

A Google User

Big dealership. Good collection of new and used cars. Good facility. Prepare yourself for some typical aggressive sales tactics though

Rodney Phillips

Great service and courtesy. Mr. Lambertson is an outstanding salesman and did a fantastic job helping me purchase my 2019 Infiniti Q70L.

Sandy Spitale

Best car purchasing experience I’ve ever had!

A Green

Javier in the Service department did a very good job to help me with a tire and hands-free technology issue. My tire wasn't in stock but he was able to order it and replace my spare the next day. Due to the inconveniece of not having a loaner available or my tire in stock, he got me in and out when I returned the next day. He was polite, friendly, courteous and he listened! Definitely making him my service advisor for future visits. Thank you, Javier! The tire coverage is well worth purchasing! Already paying off!!!

Ravi Doddamani

I dropped it off and someone was there to take care of me right away. Ryan had his guys check out an additional clicking sound and they fixed it. Called me right after it was ready. Had it pulled up the minute I got there. He even opened the door for me as I was leaving. Great experience.

Ed Carter

Always professional, personal and knowledgeable staff.

Clara Johnson

Our experience at Ray Bryant Infinity was a very pleasurable experience! John E. Morgan, Jr. Was very inviting, pleasant and very supportive from beginning to end!! He was very patient with us. I love when I get a salesman who makes a sale about the customer and not about their pocket. John didn’t try to push us into something that we didn’t want. He listen to what our needs and desires were and took us straight to the car we wanted. I work in customer service and some of the main factors of customer service are, ask open ended questions and listening to the customer to see what the need is. John hit it out of the park!! Arthur, the finance officer was very pleasant also! We really enjoyed our time with him as well. He made the atmosphere very comfortable and personable. Thanks John and Arthur for everything, Darryl and Clara Johnson

Christopher Berggren

Dave Jones is absolutely the best service manager I have ever felt with. He truly cares about his customers and makes you feel like a friend. After dealing with other luxury dealerships is the past, I can say that the whole crew at Ray Brandt Infiniti makes you feel welcome and whatever you need is, is their top concern. I would absolutely recommend Ray Brandt Infiniti to anyone who is looking for a luxury vehicle.

Thaise Ashford

Everyone was professional and very helpful. I am extremely happy with the service department at Ray Brandt Infinity

Katherine Stewart

I drive an hour from Baton Rouge to do my service at Ray Brandt Infiniti in Metairie- they are awesome! Tim Milam is very helpful and gets you in and out! Victoria In Sales is super friendly and gives great restaurant recommendations while you wait for service. Highly Recommend!

Monica R

Did not want to slam the team via social media. Everyone was nice and attentive. My issue is that i was charged $50.29 for a license plate cover. I was quoted 35.00. I even checked the Infiniti genuine parts website and the cost was 35 or 45 with Infiniti valves. When i asked the cashier about the price she simply said "I don't know and that it was too late to take it off my bill". Not good customer service. I tried to text them but no response.

Jacque Faulkner

It was past time for an oil change & I had time TODAY. Infiniti of Metairie did Too! It was so easy to request an appointment via their online tools. (Plenty of service times were available) A confirmation came in just minutes after I hit submit on that request. The drop off was Fast & the Shuttle to Lakeside was Easy both Ways. This was a smooth car care experience! I think I liked the Texted link to Approve/ Decline Service Suggestions the Best !! The description & expenses were right there in my hand, Accept/Decline & Done ✅ Thanks Annie, I will be back to Infiniti of Metairie for service.

denise hymel

Every part of our buying experience was held with the utmost professionalism!!! Not one complaint! Our salesman David Bufton was by far probably the best car salesman we’ve ever experienced! James and Denise Hymel

Austin Kent

One of the best service departments in New Orleans...

Renee Hayden

Great service experience. Tim addressed my concerns, got the problem fixed and the car washed, and got me back on the road during my vacation in New Orleans. Thank you so much for your help!

Silas Phipps

Staff was very courteous and polite. Offered beverages and a loaner car if needed. Corrected the issue within two hours of dropping the vehicle off. Great job!

Cameron Manning

They treat us like family with great service, helpful staff, and complimentary loaner cars for when your vehicle is being serviced. They also have a nice showroom with the newest Infiniti models, also with a coffee machine. So you can grab a coffee, view the showroom, and have peace at mind when it comes to Ray Brandt Infiniti

H Owens

I told the representative I had to be at a doctors appointment for 2 o’clock he said he would definitely try to accommodate me to be out at before that time and he definitely did thank you very much

L B

My wife and I enjoyed doing business with Ray Brandt INFINITI of Metairie, LA. John was very knowledgeable about the model we were looking at, and he explained everything to us in detail. He was very professional and a pleasure to get to know. Everyone at the dealership was helpful and kind. We love our new INFINITI, and highly recommend Ray Brandt INFINITI of Metairie!

Diana Mancini

Service..especially my Service Consultant Tim Milam is fantastic ...my car is 10 years old and I refuse to bring it any place but direct to Tim and the Infiniti service team!

GoodStuffEnjoyer

Great people and service. Javier is great.

Ali Miller

John E. Morgan Jr. is the perfect description of an Infiniti Sales Consulant. He went above and beyond to make our car buying experience one to remember! He answered all of our questions and many text messages! With the help of Carey Stockton, Finance Director, this was the most painless buying experience we have ever had. Do yourself a favor and go see John Morgan!

Reginald Watkins

Courteous and professional. Coffee was good and surroundings were clean. Thank you David Jones

Micah Perry

Great service, will return in the future. Thanks!

Ruby Board

I bought my first car ever here and Dana was my salesman. He was very transparent with me from the start and wasn't too pushy on selling me a car. Great service and awesome people!

Richard Smith

Dave Jones was excellent in solving a complex problem with my Infiniti

Alecia Richard

My experience with the service team at Ray Brandt Infiniti has been great. Tim is very professional, knowledgeable and communicates very well. My past experiences at other shops was always a hassle when it was time for the car to go in the shop and I never really knew how long it would take. Tim makes this process stress free offering a loaner vehicle and communicating every detail. I will definitely be going back to Tim next time.

Rich Rivera

Pleasant and smooth experience, great service. Recommended to all.

Tim Dinnel

“Pleasant Salesperson” Victoria displayed a very calm demeanor in her approach to selling. She explained in detail every question we had regarding the vehicle. She was very knowledgeable from the beginning to the end of the sale and was a joy to work with - more salespeople should be like her. My wife loves her new car! Thanks Victoria!!!

Shondrelyn Perrilloux

Dana was awesome.. I was in and out!! Paid cash so that may have made a big difference time

Deanna Taylor

I love Infiniti! The service department is very knowledgeable and customer friendly

Kristy Chessher

Customer service at this location is great. Thank you!

Sylvia

I made 2 visits to Ray Brandt Infiniti and would rate those visits as great. However, when I got a better deal from Infiniti of Baton Rouge, everything changed. When I notified my salesperson, Victoria Bourgeois, of the quote from Baton Rouge, which was significantly less than Ray Brandt, she appeared to not believe the price. I gave her the name of the Baton Rouge person as confirmation. When it appeared that Ray Brandt couldn't meet the Baton Rouge price, Victoria Bourgeois, sent me an email saying she spent time with me did the test drives with me, etc., and all Baton Rouge will do is sell me the car. My immediate 3 thoughts were (1) How dare you send me such an email? (2) Isn't it part of your job to show me vehicles and do test drives? (3) Why would I pay more of MY MONEY for a vehicle just so you can make a sale? Ray Brandt decided to match the Baton Rouge deal but I was disappointed by the email and purchased from Infiniti of Baton Rouge. UPDATE: Victoria and her management each offered apologies after my rating was published. We all have disappointments and moments that we regret doing or saying something. Therefore, I modified my post and changed my rating to 4 stars to be more reflective of the majority of my contact with Victoria and Ray Brandt Infiniti.

N C

Wonderful experience. Service and Parts team are amazing and personal. I waited as my vehicle was being serviced. Every associate was friendly and helpful.

Janine Nguyen

Quick in and out on my oil change ...Very informative with the issues on my car...Love the coffee...Great job...

Second Line Family Dentistry

Always get exceptional service from Dave Jones and Tony Crescioni!

Stanley Campbell

First time in for service, really good experience. Came in to get nitrogen in my tires, the representative took it upon herself to check for nails and found a nail in my front driver tire. Very knowledgeable service Manager.. No snacks but, Overall great experience. I probably didnt need the cookies anyway!

Ronald Norris

Always a great experience. Staff are very polite & professional. Only issue is it takes a while to get your vehicle back. I guess everyone appreciates great service. Thank you & happy holidays.

Jim Elmore

The service department was great! Ryan Weber went out of his way to help me!!! I will definitely be bringing my vehicle into Ryan and Ray Brandt for future service!!!!! Recommend to everyone!!!!!!!!!

TyAnne .

I drop my car off this morning without an appointment, David took me in right away and took care of all my needs. We will always go back to Ray Brandt Infiniti for the prompt service and immediate Friendly and courteous attention.

Eric Favorite

HOSPITALITY IS ALWAYS THE GREATEST.

Sue G

Brought my infinity QX50 for oil change and tire rotation. Was greeted as soon as I pulled up and was taken inside to wait. The waiting area is clean and nice with refreshments available. Got my clean car and was on my way in about an hour. David Jones is the best!

James Talbot

I cant say enough good things about this dealership. I have owned most luxury brand automobiles and Ray Brandt Infiniti stands head and shoulders above the rest. The sales experience was professional and easy. The service is impeccable and always on time. The way each and every employees has treated me has been exceptional for all seven years I have owned my Infiniti.

Nicole SweetHeart

The team at Infinity are so helpful and courteous. One of the best customer service I have seen in a long time.

Cindy Holden

I feel I have continually received excellent service from Ray Brandt Infiniti of Metairie. I would like to Thank David, Ryan and Tina for always listening to my concerns and working as a Great Team!!! They communicate to me effectively the service/repairs my automible is in need of. They have always fixed it in a timely and complete manner.... GREAT JOB!!

Telly Capone

Very friendly great hospitality and quick service

Nancy Detiveaux

Nice people and nice place They didn't take a long time They have drinks and snacks

Neal Bodenheimer

Amazing service. No pressure tactics. Victoria is the best. This is my second car from her.

Trenell Christmas

Usually I have a good experience but this time was different my service advisor Tina was not the nicest person. She seemed to rush me and when i called on the phone and spoke with her she wasn’t knowledgeable about the services I needed. If you go just make sure she’s not your service advisor

Lynette Fulton

David Jones were very helpful, he solved my problem quickly... thank you very much.

Charnetta Robinson

The attendants serviced me fairly quick which was appreciated. However, I don't appreciate not receiving a full service experience. I was asked if I purchased vehicle from that location. When I said no, then my service declined. I didn't receive an exterior or interior clean. I also had to pay for a service which should be complimentary. At time of purchasing my Infiniti, I was told I could visit any Infiniti Dealership and receive the full service experience. This has not proven to be true at least not at this location. Feedback would be appreciated. Thanks.

Shannon Sanchez

David and April were wonderful. I was hesitant to stay when I pulled up and saw the long line of cars but April came to us right away. We sat in the waiting very briefly before we were called into David's office. He was friendly and knowledgeable. It was a true pleasure to be there. Oddly enough I had a great time and it didn't take long for my car to be serviced. I will be back

Joe Blanco Jr

Fantastic purchasing experience. Our salesman, Andy was patient knowledgeable and easy to work with. I would highly recommend Ray Brandt to anyone looking for a Infiniti.

Denise Bowden

Best car buying experience in my life! Professional and courteous from start to finish. Made the experience so easy! Highly recommend !

Lucinda Williams

Great place glade they got one on the coast hate new orleans place

Luke Jones

We had an amazing experience purchasing our new QX80! The sales agent, GM, and finance manager were all very friendly, personable and professional. No hassle. Easy negotiations. No pressure to buy! If you're wanting a luxury car I strongly recommend Ray Brandt Infinity.

Dale HOLLEY

Victoria was an absolute pleasure to work with. She made the process so seamless and stress free!! Definitely would recommend her to all my friends and family. Very very happy!!

Terry Mogilles

Helpful and courteous staff. Experience with aervice is always easy and not stressful

Marcel Davis Sr.

When to ray brandt and they opened exactly on time. Once the gate was opened all customers were greeted by a customer service representative. My transaction was quick with no problems. They also made sure I had transportation before leaving.

cassnessa williams

The service is great, I love the great customer service.

Leroy Coleman

Great experience. Professional and courtesy at its best

Cherie Sutton

I've been taking my car here for service the last 3 years. They treat me like royalty every time I'm there. I have an older model Infiniti that was purchased somewhere else, but I'm treated as if I just spent 60k there yesterday! I'm about to buy a certified used infiniti and my decision on getting another infiniti had a great deal to do with the service I receive at Ray Brandt!

Karen Beter

David and Javier at Ray Brandt Infiniti Service Department in Metairie, LA are both outstanding! These gentlemen are the type of professionals that will bring repeat business to the auto dealership! David and Javier go out of their way to make sure that my Infiniti is in tip top shape and that I am treated well while my car is being serviced! Congrats to Ray Brandt Infiniti on your OUTSTANDING service team! It is a pleasure to do business with you all! Thank you!!!

Barat C

I just bought my third Infinity. The sales and service departments are second to none!

Vinci Ory

Very easy and straightforward experience. EXTREMELY knowledgeable and patient salesperson, Dustin. We negotiated the price over a few visits and phone calls. I was skeptical that when I came back to sign the paperwork everything would be as they said. I was pleasantly surprised. Would definitely recommend.

Warren Lipps

The car is beautiful the salesman was very helpful and I know from personal history Ray Brandt service is the best

Anorna Johnson

THANK YOU to the entire SERVICE DEPARTMENT!! As usual the service was exceptional & excellent. By bringing my vehicle in for typical maintenance, other details were brought to my attention, and for this I’m grateful. Your associates never pressure the clients, they only inform us... THANK YOU A. JOHNSON

Jason Gardner

Excellent service. Ryan is great and very helpful. Was able to get a loaner vehicle which allowed me to get to work in time without any problems.

fphsa slave

Staff were professional, knowledgeable and courteous. Necessary work was done more quickly than I expected, and my car was returned to me cleaner than when I arrived, thanks to complimentary wash and vacuum!! I was also pleased to learn that my car had been given a complimentary multi-point inspection. I had never dealt with an Infiniti dealership before as I purchased my car used, but based on my experience, I would not hesitate to return there if needed, or to recommend them to others.

michelle russell

I would like to thank Annie Nguyen for her excellent and professional customer service. Service was completed in a timely manner. KUDOS to Annie!!

Hiddenking NXS

Ryan and Tim provided exceptional customer service! This is always the case, great team of folks!

Nancy Coffey

Everyone always friendly, feel like I get a honest appraisal of what needs to be done; they do t “find” things to fix! Car driving great!

carlton stewart

Great car buying experience! Communication was on point! Staff was helpful and provided answers to all questions and was willing to walk me through the process.

Good times Around the corner

May be I am one off.. but had a bad experience. I walked in here for getting my ABS lights issue diagnosed and fixed. They have asked for 143.00$ for the scanning, they came back to me with an error code and stated that I need to replace my right passenger seat frame and quoted me $5640.00. They also have recommended an oil change. I told them that a week (04/22/2018) before in fact changed my oil from Firestone and that sticker was still on my car. The service person changed my oil even without my consent. I CONFIRM that dealership did not charge me for it finally though tried to put 50% on me. The crust of the story is, I went back online searched YouTube videos and found that there is way to reset the ABS sensor and that should solve the problem and it in fact did solve the ABS light. My question is why did the dealership not try reset my ABS light and see if it fixed as they scanned the error code? Why did they try to change my oil with out my consent and try to charge me for it? How can I trust this shop for my service?

Luis

Great service. Service member promptly assisted me upon walking into the dealer and helped me with my battery problem. Will take it here for service from now on.

Kevin Barre

Ryan Weber always takes great care of my car and gives us great customer service. Rachel Barre

Jerry Smith

First of all, Tina got me in for a same day brake job! Dave Jones was my service agent on 7/29/19. He got me in quickly & provided clear estimates relative to the work to be done & how long it would take. All went well! Very grateful customer!

Gail Cox

Dealership excellent. From sales to service Ray Brandt is top notch. Wish I would have found them sooner but I'm thankful that I was referred by a friend and am dealing with them now on my second lease.

Amanda Robinson

Andy was awesome ... service was prompt and helpful. I had my children with me. He helped keep then satisfied while we handled the paperwork and i drove out with my car in less than an hour. : )

Rob Folse

Professional, patient, helpful sales team (Andy and Nick) who listen to customers. I like their approach to getting customers what they want on the best terms possible without all the drama and pressure that usually comes with new-car buying. Cheers

Kevin Wise

Ryan did an outstanding job. There was a mis-communication because the program used for accepting or declining proposed work was a bit vague and all lumped together. I simply wanted to decline an alignment but the program showed me declining all work. Ryan obviously was concerned so he called me and got to the bottom of the issue. Secondly, I asked him if the dealership offered a military discount. He said yes and that he would apply it. I subsequently discovered while paying the bill that the dealership doesn't give a military discount and that Ryan discounted the price in turn affecting his commissions. I'm very impressed with Ryan and his professionalism, but am very disappointed that the dealership doesn't discount in any way for those of us serving. Respectfully Kevin R Wise US Army (Retired)

Shelly Guilbeau

I have had an issue where my lights flicker on and off when my back drivers side door is opened. I am continually told they cannot find anything wrong. 75,000 miles later, they still can't find anything wrong. It is very frustrating when entering my vehicle at night and lights flicker while trying to put kids or items in my back seat. Now that my car is out of warranty, I am sure they will find the issue.

John Murillo

They got my car in really fast and it was repaired in a day.

SIdney BEllard

Appointment was on time. My car was taken in for service on time and was done in a little over an hour. Service was courteous and facilities were very comfortable while waiting.

Bill Odom

Always great service. Friendly people, both service & sales, who know you by name. David took care of the service issue, and it is always nice to talk to Victoria and Tom when I see them.

Tessie Johnson

Salesman Andy Shobel was very patient with me in making my decision. He presented me with an Infiniti QX70 that I fell in love with. He was very informative about the vehicle showing me every feature that is available. Great experience!!

Yvette Dinvaut

Love love love this service team! The guys and ladies at Ray Bryant Infiniti are at the top of their game and I’m never worried when I bring my vehicle there for service! My car was evaluated the day I bought it in, they communicated all recommendations to me in a clear and concise manner, and once approved, all repairs were done to my satisfaction! Will definitely use them again!!!

Jack Tillay

Had valve gasket, new tire, O/C, new battery, leaking hose replacements... done over two days. Bit pricey but know the work will be done right. Courteous, helpful people and comfortable wait with cookies and Starbucks coffee.

Andrea Williams

I would like to publicly acknowledge the superior service I received at Ray Brandt Infiniti. My sales representative John Morgan was awesome. He took time to discuss what I wanted, talk to me about payments, make sure that I was comfortable with my payments and he didn't treat my daughter as though she was a nuisance. He made her feel part of the process. Mr. Stockton in the business office really worked with me so that I would be comfortable with my payments and got me an excellent APR. I would recommend this dealership and Mr. Morgan if you're in the market for an Infiniti.

Heather Palmisano

Great experience purchasing my new car. Bill and Andy were amazing!!

Tam Tran

John Morgan was our salesman. He was very patient with me in getting the right vehicle to meet our needs as a family of 5 and within our budget. He was very accommodating and great with my kids. The facility is impeccable and everyone was friendly.

Kelly Mizell

I’m so happy with my purchase at Ray Brandt Infiniti. David was very knowledgeable and helpful. I never felt rushed in making my decision. I would highly recommend him.

Yashica Jackson

Drop my car off for an oil change Timothy was very helpful told me what to expect gave me a time of an hour to an hour and a half. Called me when it was in its last process of being washed and when I returned my car was ready.

Katie Kidder Crosbie

I had a GREAT experience! Everyone was so accommodating and went out of their way to assist.

SHAVONDA HENRY

I have NEVER had such a pleasant car shopping experience . From the time I got out my car Mr. Terry greeted me with a warm welcome . He listened to all my wants , needs , and budget and made sure I walked away with exactly what I wanted . He took his time to explain everything to me from start to finish . He even explained all features on the car after we was done and I had never experienced this and this is my 4th car purchase. Jerry in finance was awesome as well , he explained everything picture clear . All the staff greeted and congratulated me on my new purchase. Everyone was extremely nice to my kid . This has definitely made me decide to continue to purchase infinity vehicles for eternity! Thanks so much infinity family !!

Oscar Duarte

Great experience!! The employees there where very helpful made us comfortable as usual the best experience hands down!!

n61wp .

Nice, honest acomadating people. I’ve bought 4 cars from them. Great dealership!

Teresa poche

Ryan was awesome. I had the full inspection and decided to buy 4 new tires as well. The process was seamless and proficient . Ryan was a huge help in getting in touch with me throughout the day. He went above and beyond the norm when I asked if I could have my engine cleaned At the end if the day when I picked up my car, at quitting time, Ryan took the extra time to power wash my engine. Something I had asked for the last few trips to this facility, but it had not been performed. The young lady at the service desk was also pleasant and apologized to me, in not knowing that I had an appt but had waited for almost 2 hrs. Shes always most helpful too.

Mangos gone a wall mango

David gives A1 service. I'm very happy with my car purchase and the way Infiniti handles all my service needs. David is an asset to the company. Thank you

Greg Schenck

Tim provided great service as usual. I won't go anywhere else.

Ryan Jackson

Victoria couldn’t have made the process any easier! Great experience!

Carol Lobell

Dave Jones always makes it a pleasure bringing my car in for service, not to mention getting a clean car back!

Lynda Om

One of the best customer service from start to finish. Annie Nguyen was my Service Consultant and she did an amazing job. The greeting from the service representative was amazing as well! Thank you! Will be returning for the future!

Claudia Downing

Best service in the area. The personnel is very friendly and there is always someone to help us.

Robbie Demers

Fantastic place to do business been going there for some years absolutely class act

Barbara Deris

Had to call twice to speak to service - everyone busy & no return call after 30 min. Brought car in for unscheduled service because had nail in tire. Was told it would take 1 to 1&1/2 hrs. Took 2 & 1/2hrs. Did provide transportation to mall to wait but would have asked to be taken to work had I known how long it would be. Staff was pleasant -just extremely busy.

marla mancil

Another positive experience at Ray Brandt. Great salesperson, Victoria made the process easy. Only downside was that I was talked into a tire maintenance which raised the note without my being able to rescind it. I have not had this happen before.

Justin Savoie

Great customer service. I arrived, was greeted by a friendly service associate who got me set up with my loaner car and reviewed the items on my car that needed to be fixed. I returned that afternoon to pick up my vehicle that had been serviced and cleaned. Thanks for making this process so easy!!!!

Bernitha Dupree

Great buying experience...Andrew was knowledgeable, kind and patient...he helped make my buying experience with infinity a great one. I turned away from infinity a few years ago due to a bad experience with a previous sales person. Andrew has given me faith again and I am so in love with my new car. Thank you Andrew Berny Dupree