Reviews of Rainbow Luxury Imports. (Car Concessionaire)

Randy Bourne

My best car buying experience ever. Every employee there is excellent.

Steven Waldren

I highly recommend seeing Paul Schwartz, sales rep, when you visit there.

M I

This dealership is working diligently to put me in the car I want the salesman you should ask for is Shane Smith that man does amazing things and will not give up on you no matter what your situation is

Triciageno Verizon1

Love Rainbow. Just purchased our second car from them. They are so easy to work with, don't use high pressure tactics, and are knowledgeable about their products. I will definitely use them again.

Richard Hampton III

Very nice people and excellent service.

Samantha Addison

Great staff. Very helpful

Chad Treser

Great selection of high end cars. All of them are very clean vehicles at very competitive prices. 22K square foot showroom so you can still check out the cars in inclement weather.

Kasey Titone

Chad was great!

Molly Ranshaw

The other day I bought a 2016 Nissan Rogue from here that I had found through CarGurus. Our salesman was Chad T., with whom we were in contact with quite a bit since we lived two hours away. He was very helpful, responded in a timely manner, and was very informative. Great experience. I never felt pressured to make a decision or rush things.

Robert Lagman

Great staff and easy to deal with. I highly recommend them!

PR Davis

They try to sell you something you really don't want then get mad when you walk out.

Brian Murphy

Collision center manager seemed inattentive and overwhelmed so I left and spent my 3000 dollars at Dave's in mandeville where they were happy to have my business wouldn't buy a car from these people based on this experience

Sherry Brown

Great service!

Tameka White

My salesperson, Mr. Roberto Herrera, made the purchase of my new car a memorable moment. I must say it was the best experience that I have had with a salesperson and this coming from an owner of 5 previous cars. Roberto is someone I would not only recommend to both family & friends but to co-workers & strangers who are looking to purchase a new vehicle as well. This is because I felt he went the extra mile to meet my needs and to make me happy. For every bump in the road that we hit during the negotiation process, Roberto was an excellent defensive driver to get things back on course & he didn't give up. Overall, Roberto Herrera made sure that my experience at Rainbow Luxury Imports was an excellent one. Not to leave out Mr. Lentz West who also took the time to make sure that I understood all the paperwork prior to signing & finalizing the deal. I left Rainbow Luxury Imports as a satisfied customer. I want to give a special "Thank You" to Roberto, Mr. West, & the Rainbow Luxury Import family for the smile on my face. I must say I love my Mercedes-Benz!!!!!!!! In closing, I look forward to doing business with Roberto & Rainbow Luxury Imports in the near future. Sincerely, Tameka White

J Jackson

Deceptive Advertising, High Pressured Sales & Bad Service!! If this is what you are looking for then this is the dealership for you. The sales manager as much as admitted that they 'aggressively price their vehicles so that customers will come in. Otherwise no one would come in because their prices would not seem competitive.' Once they get you in then they up the selling price. I can only speak on my experience but seems I got a salesperson that was as means spirited as they come. After telling him we decided not to buy the vehicle he sent a few questionable texts that I have posted. Draw your own conclusions but it makes me glad we chose to spend our hard-earned money elsewhere.

Cassie Jenkins

Great selection with pretty dang good prices.

Heike N. Wright

Various different car makes and models. Friendly service

nathan

The sales representative that sold me my vehicle was amazing and great. I had no issues with him but I believe my finance persons name was don. And also the person who handled my paper work are the two I am extremely displeased with!! First most of the paper work was a rush I bought my car with a check and out right without financing it. I figured I would have been shown a little more assistance than I was! Never once did anyone show me features of the car or explain any part of that. I didn't even get and owners manual/user guide with the car and I only received one key from the dealer which I was a bit confused about! Also when they went to put on my temporary tag they broke the bracket instead of getting it fixed right then they said u will have to schedule an appointment and come back. I drove three hours to get to this dealer why would I drive three hours for a 5 minute fix? It seemed as if the two people not Ben (who sold me my car) could care less about my needs they just wanted my check and for me to sign and leave. They didn't even take the time to get the proper paper work seeing how I'm military and rushed through it calling me two days later to get more because the deal was declined and they couldn't processes it. Now for my most inconvenient problem which no one not even the DMV can explain. I was issued a 5 day temporary tag because they needed to get and send me paper work. They said we will over night it to you so that you can get your plates transferred over. They still haven't done that and it's been five days now I can't drive my car because the tags are expired. I have to wait until Monday and go to the DMV and get a new temporary tag put on my car. This I find unacceptable and this will not be the only complaint I file about this I am in the military and I do not want my fellow service members falling into this issue. I was lied to and all the dealer can say is I'm sorry you will have to wait until Monday to get a new temporary tag. I would think that the people you have working in this dealership should do one of two things actually do what they say or not go around lying to a customer. I am extremely pleased with my car but if this is how Mitsubishi does business my next vehicle purchase will most certainly not be with them!! At this point I feel as if I should have already taken my businesses to a different dealer. Also the location that this dealer uses as a test drive is one of the worst I have ever seen. It's some country back roads that you can't even hardly get the car up to 40 or 50 without having to break or stop. The roads are gravel and filled with pot holes who wants to drive a brand new car across a gravel pot hole road that is horrible for a non-off road vehicle. And why would you want gravel flying up and chipping paint off a car you are about to buy? That makes your new car look like crap! If it wouldn't have been for Ben I would have to say I would be almost 100% dissatisfied with this dealer! I honestly think someone needs to talk to them and get things corrected before someone else has this type of experience! Depending on how future Mitsubishi dealers treat me when I get my car serviced will most defiantly determine if this was just this one dealer or if I will take my business else where next time!!

Jamie Burst

Very helpful no pressure sales made me feel very comfortable, everyone was friendly and helpful, they found me the exact car I wanted. I am extremely happy with my experience!

Tachia Dace

Willing to work with to make the sell.

Patrick Wood

Great selection of high-end imported cars as well and domestic cars and trucks. Conveniently located on US 190 W just south of downtown Covington. Top-notch service department. Ask for Brandon Davis to work on your vehicle. One of the best in the business!

Michelle Williams

Deal only with Juliet.........................best saleslady ever...NO Drama or time waste. Thanks Juliet.

Jim Lynch

Wonderful no-pressure sales staff and Premium vehicles available for purchase.

Stacie Pettit

Do not buy from them once they get your money that's it!!! Forget about trying to get ahold of anyone at the dealership they all "take a message" but NEVER return your call! I've been trying to get the business manager for over TWO months and still no reply back from emails or a return call from all the messages both my husband and I have left!!! Buyer beware DO NOT purchase from here you'll be sorry!!

burton mcdaniel

Buyers beware!! Read the other reviews too. Obviously they took my previous post down so I will repeat what I said before. We purchased a BMW from these crooked people about 2 1/2 yrs ago. They rushed us into getting this vehicle they just got on trade. Im not even sure if they washed it or checked it out. My wife had a credit score of around 625. The (finance guy) Don told her no one would finance her but Capitol One bank. So i believe the rate was around 17% apr. Crazy!? We had to refinance after a yr. After 3 months the water pump went out. Nothing but trouble since we purchased it. Me and my family will never do business with these people again!

Wayne Turner

These guys did a great job. They keep really neat and clean vehicles. I will continue to recommend them to anyone in the market for a nice preowned car.

Mileah Lyon

Just purchased a 2015 C300 4matic that I love! Our salesman was Ryan and I recommend him 100%. I appreciate his honest, low key approach. We are from the Gulf Coast of MS. We walked out of the Mercedes Benz dealership on a Friday and then luckily found Rainbow Luxury Imports later that evening! Cargurus confirmed we were getting a good deal, we couldn't be happier. It is "No haggle", I did give it a good "college try" but only managed to get a FULL tank of gas rather than a partial! LOL Enjoyed dealing with the entire staff! If you go, ask for Ryan and tell him Mileah sent you!

Arjane Malayo

Excellent performance and professional service. We received from Mr. Chad Treser. Thank you so much!

joel burleson

See Chad Tresser & he will give you a great deal on your import!!

Jacqueline Earthly

Lots To Choose From....Will Make Up My Mind Soon

Horacio Goncalves

Real bad. Will not recommend to anybody, I was ripped. Shame on you!!!! Just go somewhere else, please!!!!. Mitsubishi mechanic, just didn't know what he was doing, just decide to destroy my car's dashboard. Just a shame.

Connie Young

Great sales, great service, wish had one in Slidell

B W

My experience with Rainbow Luxury Imports was outstanding! From the moment I stepped foot onto the showroom floor to the time I left with my Lexus ES350 I was treated like family! Roberto (sales) was able to answer all questions to my satisfaction & he was able to help negotiate a price that was within our budget...thanks, Berto. The service department was just as awesome! Thanks Brian, Kristen & Mike for servicing the car & making sure everything was to my satisfaction before I left the dealership. I will be back to have my car serviced by y'all in the future...you guys rock!