We have the opinions of real people who purchased the services and products of Max Auto Sales (Car Concessionaire) in the area close to the state of Louisiana.
Right now this firm receives a score of 4.2 stars over 5 and the rating is based on 179 reviews.
You must have seen that the average score it has is positive, and it's founded on a very large number of feddbacks, so we may say that the assessment is very faithful. If people have bothered to evaluate when they are happy with the service, it works.
You know that we do not usually stop to place feddbacks when these are good and we usually do it only if we have had a problem or incidence...
This Car Concessionaire corresponds to the category of Used car dealer.
We love maxs!! We bought 4 vehicles from them and wouldnt go any where else!! Thanks for the kindness yall showed us and we appreciate yall!!! Dylan big shout out to you!!
Friendly staff, large selection, with a wide variety of price range. The customer service could improve some as some staff weren't as friendly as others.
These guys are great. Couldn't ask for better service. I have 3 vehicles and they are the best in the business.
Great Service
We have had excellent service with Max since our very first car purchase. The staff and vehicles are all wonderful. Thanks for the help and the hospitality. Keep it up.....A+. KaDejah and Mr. Walter are awesome.
Ramey has a great personality and answered all of my questions. I'm still in the market for a used vehicle but I have way more confidence now than I did going in. He made me feel comfortable to ask questions and I'll most likely go back to Max Auto Sales when making my finale decision.
I came in an was immediately helped by Mike J. He was very nice and helpful he took me around the lot and showed me things he thought i woukd be interested in. Went it came time to choose we test drove around and i was divided between to cars. After I made my choice I was told i was only approved for a certain amount. This is were mike came in to bat for me. He got me approved for a bigger amount and smooth sailing from now. Thanks Mike I believe this is a new start of something great...
Dylan got the job done...Thanks Max Auto Sales
Came in to look around a bit, not quite ready to buy. Just doing my homework before settling on anything. Great selection to check out. There was a little fellow named Ramiee who who probably was only coming out to see if we needed help, but ended up being our tour guide.He was very knowledgeable and had lots of patience through our infinite regiments of questioning. Thanks for the help Man, we will be in touch with for sure if not this week the following to take you up on that deal. Ready for a new ride with some AC!lol
The staff that greeted us was very short and kept rushing things. Definitely didn't feel like they were trying to sell us the car we came to buy. So we left and bought another car form a friendly more informative dealership.
I was thinking about getting another car and stopped by. Spoke with Ramey and left with a great experience. He was friendly, funny, and informative!
GreAt
Sales person Brian was very helpful.....
did everything they could to get me in my new vehicle
Had a decent selection. They have a great service shop that goes over their inventory. A little deeper research into some of their vehicles revealed that they send some to Fact-O-Bake to spruce up the paint and make it appear cleaner. They were open about some resolved issues with the vehicles, however, ignorant to other unresolved issues.
My salesman is Ricky at Auto Max and I must say he is awsome needless to say the company as well are remarkable. They don't stop until you leave in a vehicle of your choice thanks again Max Auto Sales.
Good
Stay far away from this place these people are a rip off two of my cousins brought vehicles here from Lafayette and they were no good I wouldn't buy a vehicle from these people if my life depend on it
Don't buy here
OMGGGGG THE BEST SALESMEN IS CHRIS FRALISH !!!! He mostly works with anybody & the atomsphphete is worth more then words itself . They will make you truly comfortable while your there and whatever you drive away in ! Guaranteed place to go for your NEXT VEHICLE !
He was really helpful made sure I got the vehicle I wanted
Wow I’m impressed! If your in search of a great vehicle go to Max Auto sales. I’ve purchased 2 vehicles already from this dealership and I do not regret it! The sales man Gilbert is the one to ask for. He helped me through any issues I’ve had and when I told him exactly what I wanted and was looking for he guided me to the perfect vehicle. Best customer service ever!! Will definitely put the word out for them!!
Been here several times but always ended up walking away. Lots of high mileage and abused cars and you always get the "how much you looking to spend?" bull.
Tried to sell me a lemon
Both my daughter's have gotten their first car here. Very good prices and they work with you. I also bought a car here.
I really have no words.They say the devil comes in all kinds of shapes and forms (well this place is in his form).How could they look you dead in the eyes in sell you a piece of junk and when you go back an complain about it they have they head down and make an argument like you wrong. If its to good to be true then thats what it is STAY AWAY EVEN IF YOU REALLY NEED IT
I purchased my first car from Max Auto Sales in September 2013. I purchased a 2002 Toyota Camry! I have had NO issues with my vehicle since I bought it and I LOVE all of the employees of Max Auto- They are so nice and considerate! Always greeting me with a smile when I walk in to pay my payment! Thanks to Max Auto I also now have credit! I recommend Max Auto to EVERYONE!
I had a great experience at max auto sales. They have a large selection and great prices! The new manager personally came out and made sure everything was being taken care of and I LOVE my new Mazda!! Thanks for everything!
Some good vehicles for sale. I bought my tundra there. Go take a look.
A+
Not the best experience.. wouldn't recommend
Had a wonderful experience with salesman Rick. Love my new car!!!
Top three days of my life: 3. My wedding day 2. The birth of my child 1. Buying a car from Mr. Raymee The guy is a wise as Jesus and as friendly as Mr. Rogers. My wife and I didn't even have to pray on it. If God had a telephone he'd call you up right now and suggest you go to Max Auto Sales right now and ask for Raymee. God bless him and God bless America.
Gilbert helped me out very fast and effiecent he was really cool and got me everything i needed!!
Car Lot
I've had excellent service with Max's since my very first car purchase. Since then I've gotten more and so have some friends and family of mine. We all feel the same. The staff and vehicles are all great. Thanks for the help and the hospitality. I'll be back in the future.
Let me start off saying that there are some used car lots in the business strictly to sell used cars at marked up prices to people who can only afford low monthly payments at high interest rates(or so called "payment plans". I understand that sometimes that is the only way someone can purchase a car whose in dire straits. But as per the experience I had with this dealership, they are just that, but with a hardcore twist. They ONLY want to finance their vehicles because I think they're bound to get kickbacks from the financing company(or they finance in-house). And they treat you like dirt. I was in the market for a medium to large sized SUV and had visited several dealerships in the area prior to stopping at Max Auto Sales. This was around the time of year where everyone was looking to spend their recently acquired income tax refund money. (Which I now know is not the best time to shop for a vehicle. Lesson learned) I usually don't get tax refunds, as me and my wife put just enough into taxes (Why let the government make interest on your money). Besides the point though. Just as I drove onto the lot and began stepping out with my wife and 2 year old daughter to go look at some vehicles, a man approached us and asked us to come with him inside to get us pre-approved for a loan. I said I would prefer to just look around to see if there was anything I liked first. He immediately got on the defensive and said that there is no use looking at vehicles until I know how much I can afford. I told him that I know exactly what I want and how much I can afford as I would be paying cash, but I did not disclose how much I was willing to spend. He said very rudely, and I quote "We really only finance. See, we don't have any vehicles that are less that 5 thousand. I can sale you a car for cash, but it won't be what you want." (Probably assuming I was wanting to spend my 2-4 thousand dollar refund check :p) Feeling as though he just equated us to having just stumbled out of the ditch onto the lot, I still held true to my ethical standards in treating people, I told him to have a good day and I will look elsewhere. I went to three or four more dealerships that day before I found what I wanted. I ended up spending almost 12 grand on the vehicle I wanted, cash in hand. Sorry Max Auto Sales, I'd prefer to buy from people that treat me like an equal.
They were great
This is a great company to deal with. Ask for Gilbert when you call, he's a great representative.
Good place to buy a second hand vehicle.
I went to Maxx auto sales with a specific vehicle I was looking for and a specific payment Brandon Harvey managed to give me everything I was looking for and more easily a five-star business I wish we could rate the sales people because Brandon definitely went above and beyond to give me everything I wanted
This is the Best Used Car dealership every ask for Rick he is awesome... The entire staff is great.
Mike J. was awesome, was a very enjoyable experience for my first vehicle. I would recommend Max Auto Sales to anyone in need of a vehicle.
I brought a Beautiful Camry from Micheal and he was a great salesman and very honest.I would recommend him anytime for a great Saleman.
This is a wonderful place to do business ! The sales team is awesome. Everyone was extremely nice. I enjoyed my experience with Max Auto Sales.
If your looking for an good deal, go to max auto sales. If your looking for and honest salesman ask for Ramey
Nice people, helped me through the process of trading in my vehicle and got the vehicle I wanted. My new vehicle is still doing great!
Mike J is the the BEST. I came in searching for a financed car for the first time and I got my car. I recommend You guys to talk with him or any of The GREAT STAFF there for a NICED uesed Car !
Most horrible experience with this place ever vehicle left me an my family stranded many times ppl was very rude once vehicle stopped running currently talking to my attorney
My experience at Max’s Auto Sales was amazing!! My salesman (Gilbert) was absolutely by far the BEST ever, I explained to him what I was looking for and without hesitation got me into the perfect car! From the moment I walked onto the lot until the time I drove off the lot with my new car there was nothing but excellent service and a pleasant experience! Thank you again to my salesman (Gilbert) who made this stressful experience, pleasant and stress free!
Much better experience than I was expecting. Ramey was great, and they made shopping for a car a pleasant experience!
Come see KaDejah at Max Auto sales for a great deal....You won't leave disappointed Lord knows I didn't
stupid dealership to deal with , they don't hold their word ... don't do business with them especially with WALTER
The new management team answered all my questions and were very helpful. I absolutely love my new Mazda MPV. This was by far my best car buying experience, and I would personally recommend Max's to anyone interested in buying a great car at a great price.
worst place to do business with
At first my rating was a 5 star! Until all the guarantees were lies & promises were brokloen! My husband and I went shopping around for me a new suv on valentine's weekend and after going 15 plus places maxx auto sales was our last stop! Every suv I fell in love with of course I didn't get approved enough.but anyways the car I settled for had a few tiny issues the radio light was out which was nothing because I had my radio put in and the check engine light was on so that raised all kind of flags ao i made sure everyone knew it was on but by that time I had fell in love with the car so being that it was a Saturday they had trouble to send it to the shop to fix whatever and make the sale so I was promised when returning upon my appointment to fix the issue that the check engine light would be off and my car would be fine! LIES!!! Every issue this car has that I call them about their response is "that's not covered on the warranty" like lol really how do you guys sell a broke car! Had I know all this I would have followed my first mind and left it there with the check engine light but because Im a women they told me "we checked it out already it's only a sensor we can change and it will be fine! Total bs as my car was purchased February 13, 2016 and as of today I had to do my own tune up change the fuel pump change the crank shaft sensor and the oxygen sensors plus other minor things that add up after calculations I could have paid 9 weeks worth of car notes for the amount of parts & labor on all this bs because nothing is cover in the freaking warranty! I wonder what's covered the windshield wipers and hub caps...I have never hated a place of business so much! Not to mention this was my first time buying my first car on my own! So yeah u guys pretty much ruined that experience for me! Idk what I'm paying a warranty for I don't needed apparently they only fix what ever is in the warranty before they put it on the lot! I curse out the ppl that send us to maxx auto every time I see them! Like the guy actually paid for one of my parts as part of his apology for sending us there and us being stuck with this bs! So I for one have a lawyer so if I have to do anything else to this car they will be getting papers served!! And the Walter guy always wants to waive fees I don't mind paying fees if my car gets fixed properly the first time! DO NOT GO HERE DO NOT GO HERE I REPEAT DO NOT GO HERE! The employeesame are nice..they sale u bs because they have bills! Completely understood! Take ur business elsewhere!
Great all around experience. The staff is very friendly.
Gilbert was an amazing help for me! The whole crew is so friendly and helpful. They have a great range of vehicles as well.
have recently purchased a car From Max Auto. Wonderful experience, great people. Chris Fralish Thank you So much for helping me get into car. Max Auto on Johnson Street in Lafayette, LA ask for Chris! Tell them I sent you!!
First time purchasing a car on my own. Great customer service. Works with you no matter what your credit situation may be.
My wife and I were coming through town on the way across country for our annual Christian road trip to remind ourselves why we're on this planet and just how wonderful God is to us, when we began having car trouble. Max Auto Sales was the first place we saw so we stopped to have a look see. Maybe ditching our old ride and continuing on in a new one would be God's plan for us? Salesfellow "Ramey" greeted us graciously and with the warmth of a true believer. Ramond then took us around to several different options explaining the features and benefits of each, and how it may fit into our lives best. As it turns out, on this particular occasion, God's plan for us changed and we did not end up purchasing from Ramond, but the service was excellent, and the experience was truly a blessing.
I purchased a vehicle from them and immediately found problems with it. The service I received for a car that I haven't had in my possession for a entire month was very unsatisfactory. It is damn near impossible to get them to fix anything. Their favorite words are(that is not covered in the warranty). God forbid that they actually do decide to fix something that will cost them money. I know Louisiana has a lemon law and if my vehicle problems are not taken care of soon that law will be put to the test. Why would you sell something that a person has to make payments on and also has to fix within a couple of weeks of owning it.
Very satisfied! Ask for Ramey!
Dylan is a great salesman. He sold me a nice Nissan Titan that I love. He worked with me and I will be spreading the word for others to come here and buy a vehicle from him.
Good people good customer service looking forward to get mo6 service from them
Are you looking for a premium used vehicle then look no further Max auto is the best in town good credit slow credit they can put you in a ride today in 45 min or less there awesome just ask for Mr Neil Tuttle.
We took my mom's car for repair. Everyone we dealt with was nice. My mom brought her car from them. She said she got a good deal. They do put a GPS on their cars so they can disable if you don't make a payment. I think most car lots do that now. They don't have much public parking. They have public bathrooms.
BUYERS BEWARE!!! Your safety is unimportant to Max Auto Sales!! I was hoping to be able to write a wonderful, thankful review, however, after patiently waiting for over 2 months, I called for the fourth time and received a “no” answer from the evasive, Walter (manager); thus here is my truthful, and negative review. I purchased a vehicle for cash “as is” in June. The vehicle was priced at the highest amount of Kelly Blue Book value and the price was non-negotiable. Overall, I am satisfied with my purchase and expected to need to repair various small things, as in any used vehicle purchase. Alarmingly and unknowingly, we were put into a very dangerous serious issue with the rear brakes. When selling the vehicle, Max Auto Sales was most boastful about this vehicle being put through a safety/road worthy inspection, as well as, putting brand new tires on it (which was great), however, when putting on those new tires, the rear brakes were visible to the mechanic and he should have immediately seen that they were rusted to the point of malfunction. Max Auto Sales allowed me to drive my family back to the New Orleans area fully aware of that hazardous situation. I drove 144 highway miles at 70 mph back to my home that evening, and the next morning drove only 16 miles when the brakes completely gave out and the engine began overheating (which I learned was from the rusted brakes holding the van). I managed to pull safely over and get a tow to the repair shop. I am still thankful that my family was able to get home safely with the condition of the brakes. I immediately contacted the salesman, who referred me to the manager, Walter. After discussing the situation with me, he told me he would speak to the repair shop and hopefully be able to compensate some of my repair cost. I faxed him the bill from the repair and waited. Two weeks later, I called again. He again asked for “more time, he was working on it.” More weeks went by I again reached out to the salesman and Walter. It was implied to me that the owners were being contacted about the issue; Walter avoided my call. I sent a fax asking yet again for compensation; no response. Finally, I called again and Walter answered. Without any remorse or conversation he simply said “no, we will not be compensating anything.” How upsetting that the loss of some compensation to me for my repair bill is worth more than the safety of their customers. Max Auto Sales is a typical used car dealership, untrustworthy and only interested in the profit rather than the person.
I'm Kayla arceneaux.. I recently became a customer. Dylan my salesman has great customer service. He put me in a car within my budget. I recommend anyone who is looking for a car to go to Max auto sales! I'm a satisfied customer! I also love my car it has zero problems! Max auto is the place to go!
Great place to get a used car. Very large selection and prices are very reasonable.
dam that sucks we were thinking about going buy a another truck but after seeing all the reviews they won't get my business
Great service and excited to get a new car.
Mr.Gilbert Very Professional & Very Understanding . I brought And Good Car In good condition
We recently purchased our second vehicle through Max, and the staff was just as friendly and helpful as they were many years ago the first time. We started looking for another vehicle 6 months ago and Mr Gilbert stayed in touch with us in that time, offering several options, while patiently waiting on us to make a decision on the right fit. He was very straight forward and hid nothing from us. Overall, we had a great experience with Mr Gilbert and the office staff.
Thanks to Gilbert I was able to drive off the lot with the car I wanted!! Wasn’t a bad process being that Iam a first time buyer..He worked with me and help me get everything I needed. Would recommend Max Auto Sales to anyone.
Always get taken care when I go
omg. I was looking for a car for my niece and no one could help me until i came across Max Auto Sales. The staff was very friendly and Jim really got us the deal we could afford! Dont know how to Thank Max Auto Sales enough!
Best place to buy a used vehicle.
Went car shopping the other day and decided to check out this place. Ramey Savoie was the dealer who helped me out and he was super nice and professional. I would recommend anyone to go see him.
Thanks Max Auto Sales it has been 5 years since I purchased my Toyota Mini Van. Still loving it. Thank you Max Auto Sales enjoying my van.
Quick, easy, and as usual a pleasure! Friendly staff and clean vehicles!
Great service here.
Great place to buy a car Mike J was a great help. He had me in and out with the car I wanted. I noticed the tail lights were out and a couple other minor things were wrong. I brought it to the dealership and they fixed it right away i was in and out in about an hour. I highly recommend Max for your used car needs will go back when I need another vehicle.
Came in expecting to get a certain vehicle after getting denied and was about to leave Gilbert who was my salesperson told me to hold up next thing you know I was told I was approved for my dream car thanks Gilbert and the max auto team for making me a happy customer highly recommended ask for Gilbert!!!!he is the absolute best
Nicole is a life saver , if yall going get a car ask for nicole she gonna take care of you !! Thanks nicole
No pressure, Straight forward. Good people.
Best place in Lafayette Louisiana to get a used car! They have an awesome team as well. If you need a car I recommend you go to Max's Auto and ask for Nicole Richard
Awesome friendly service. Thank you Nicole!!!!
If you don't need a note please dont get one to many milage you have to pay on an older car
Helpful people good cars and was treated very fairly. Also my salesman was Brian!!!
Friendly, knowledgeable staff and easy transactions!
Bought a really nice used car. Salesman and Financing department were awesome.
Bought a car at max. Paid it out. Went to get another but lost my job so had to return the car. My name was sent to IRS by the owner and my taxes were taken. I had returned the car in perfect condition and max still made me pay out the car even though they were able to resell it. These people are money hungry and don't care care about their customers. Worse place to buy a car
Mr Gilbert was very helpful today we came jus to look at cars and walked off the lot with jus a little of nothing I would highly recommend him to anyone
The environment here is like no other, the staff is great, the vehicles are amazing. My experience here was one to remember thanks Max Auto!!!
I think the prices are way too high.
Best place to get a used car in Lafayette for sure! They helped me out and were very easy to work with. Ask for Ramey, and he will treat you right.
Great cars good deal friendly staff
Got news people at Max's got us in a new whip , thanks to Mr Gilbert
On September the 18th 2014 I purchase a car from this place on October the 10th the car stop working and they tell me there's nothing they can do about it. car sold as is what kind of bullshit is this!! $350.00 to repair two weeks later are you serious!!! I will be contacting the Better Business Bureau!!!!!!!
I found the Ford F-150 Truck I had been shopping for at a great price! There was never any hassle or pressure...ever. The salesman, Gilbert Rodriguez was very responsive and didn't waste my time with endless "talks with the Manager". The whole process was easy and convenient. I have had the truck for over a month now with zero problems. I recommend Max Auto Sales to anyone!
I've purchased a vehicle from this company and I loved the fact that they helped me to be able to purchase a vehicle. They worked with me to achieve my goal of being a vehicle owner. Good place to get your ears wet. Great people and place to start with if credit is below par!!
Very good sales mans. Mr. Neil and Mr. Rick helped me. Got me in the car I wanted.
I have been many places and dealt with many people... Good customer services is hard to find.. In my time of need I know I could count on my family at Max Auto Sales... They have always been there for me and my family... Anyone needing a car please go and check out my fily at Max Auto Sales.... Excellent Services Nicole, Mr. Walter, Brain I love you guys....
Max has lots of cars to choose from for every budget. Staff is very knowledgeable and professional. I enjoyed my experience with Max Auto Sales. See Nicole Richard she is a real peach!!!!!
I'm looking for a vehicle so I stopped by the web site to view the inventory. Then I notice the bad reviews. The thing that cracks me up the most is the response to every review. Every response is "we are so sorry, blah blah blah". They are even sorry for being the devil. Apparently they are not sorry enough to change. Take your money and enjoy it Max.
Disappointed
Ramey Savoie is the MAN! Such a good saleman!
Staff has great personalities. They are willing to work with you and make sure that you are not putting yourself in a bind. Great quality of vehicles . Thanks again Mr. Rick .
The friendly and knowledgeable staff seemed genuinely happy to answer my questions and show me around the lot. Ramey was especially helpful and educated me on the car buying experience with no pressure. I still need to wait a while before pulling the trigger on a new vehicle, but when I do it will definitely be with Ramey at Max Auto Sales!
We've had a great experience here so far! If that changes, will update. The whole team was A+! Friendly and treated as if we were long time friends and customers! We got a great deal even though our credit is not so great! My husband was laid off when the oilfield hit a couple years back so we had lost our previous vehicle to a repossession. We were still approved! And... Warranty comes with! Didn't have to pay extra! Also, vehicles have the Carfax sitting in them waiting , each is also updated!! I personally love this! They take the time each day to apply this to their vehicles! ~Ask for Gilbert Rodriquez, and tell him we sent you!
Within a month of purchasing my vehicle the transmission started to slip. I brought the car back to be serviced because it was still under warranty and the mechanic at Max told me that the car was in perfect condition. Within 90 days after my warranty was expired the transmission gave out. I had to spend approximately 1300 dollars to repair the vehicle. As time went by the car eventually gave out
Great environment
This is the second car we have purchased from Max's, we have been given excellent service both times. Chris was our sales associate and he was extremely helpful, polite, and just easy to get along with. Thank you for an excellent buying experience!
It was amazing and you have to ask for Nicole Richard! She's the best at helping you find exactly what you're looking for;)
Good friendly people great service .good approved withhin 20 mins are less would def buy another vechile with them all great people mr.gilbert was our sales person
The young salesman wasn't pushing me to buy like the last 2 dealerships I went to. Also give 6 months or 6,000 miles warranty. I highly recommend
If u don't come talk to Ka'Dejah an the fine folks over here , then I'm here to inform u that you've went to the wrong place if u already went somewhere else. To bad u can't get your money back and spend it here.
This place is the worst car lot I ever been to they dont service these cars an they just sell them as is they will never get my money again max auto sales are scams. I really would never go back to this place very poor place. I will be talking to a lemon law lawyer if my car doesnt get fixed asap.
ms.nicole was very nice & helpful, she did a very good job
Max Auto Sales offer great customer service and a fantastic buying experience. Ramey was a fantastic sales consultant and made the whole experience easy. I highly recommend Max for your next purchase. Ask for Ramey!
I called Max's Auto to talk to sell man my husband was talking with. I wanted to ask some questions about the van but this guy was rude to me and hung up on me he was Rick ! Leave Rick out to dry don't buy from Rick at Max Auto ! Sr
Mr. James is the bomb !!! The whole staff are just wonderful ! Thank you guys so much me & my kids love our car
Mr. Neil was exceptional. He took care of all of my paperwork and had everything ready for me when I came to the dealership. He was friendly and very professional. He did not rush me to make a decision; he valued me as a customer. I enjoy the fact that the finance company is right in the office to explain and answer financing questions. Wonderful place.
If you are going to buy a car in this place, take a mechanic to inspect it because sometimes they come with surprises that cost you a lot. Si vas a comprar un auto en este lugar, llevate a un mecánico para que lo inspeccione porque aveces vienen con sorpresas que te salen muy costosas.
Gilbert & Rick
Sold me a lemon truck is total trash
Love my 2004 Lincoln Town car..Thanks Dylan! It's the perfect car for me...almost in mint condition...
I knew what I needed and they made it easy. I will definitely be back and the new Manager ROCKS!