Reviews of Hixson Ford of Alexandria (Car Concessionaire)

Tabb Love

Mr. Seawood was amazing. The only thing is they did not point out the dent in the passenger side top wheel well and the chip in the far top right corner of the windshield passenger side. I only noticed it after the car was washed and I was ready to go. I pointed it out and mentioned it to Mr. Seawood but he said nothing. Other than that, it was a very enjoyable experience.

Donald Jones

Great dealership! The folks at Hixson Ford took great care of me! I drove over two hours from NOLA to deal with Hixson. Thank you Travis Fairley for delivering me my new Ford F-250 SD King Ranch! Great service!! Please ask for Travis for all your vehicle needs at Hixson!!

Doug Godard

I have been a client for years and have been most impressed with their high level of customer service. They really care and will go to great lengths to prove it. If you are in the market for a new vehicle or just need service on and existing vehicle, I highly recommend them!

NMOTION PRODUCTIONS

Fantastic Experience, Professional Staff and Great Price. Make sure you ask for Robert Alexander when you go there.

Jacob Dunson

Great people and very personable. Everyone was approachable and super helpful.

Cleo Boyd

Love it

Scott Steimel

1st time to buy anything from them. They where pretty helpful with the process.

Kyle Johnston

I normally do not trust dealerships, BUT Hixson has my trust. Outstanding customer service in their service department. Fair, Honest pricing and work. Had some work done on an old 2000 F-150. Hixson had the best price and the best warranty on the labor. Overall, great experience from a great staff. Brandon Martin helped me out big time in the services side! Dude went above and beyond what I expected. And for that if it is a Ford product, I am taking it to Hixson.

Robby Poole

Kendrick and Cortez are great folks to deal with. Very pleased with there customer service. Will return again

Susan/ChynaAlice Wilkins/Moorehead

I had a hard time getting someone to answer the phone, but other than that Mr. DON was very helpful and knowledgeable of procedures and policies

Arlin Fredericks

Always great service

Bobbie Miller

Dustin is great to deal with.Always have good service at hixson.

Geralyn Moreau

Great experience buying my 2017 Explorer. Staff was courteous and my sales rep was very knowledgeable. Have bought here before but this was stress free experience. Be sure to ask for Tonia!

Johnny

I traveled from Houston to get the used Lincoln with the package I was looking for. The process took less than 2 hours. Tony Fontenot, my salesperson was fantastic. The sales manager was humorous, finance was very professional. I would make the 200 plus miles again if I decide to get a Ford F-150. Thanks again guys!

Hailee Hodges

Do NOT call the number for Hixson tied to Google. The number is a scam number. To contact someone directly with Hixson, go to their website for an accurate phone number.

Wendi Broussard

It was a pleasant experience at Hixson Ford dealerson. Mindy Marshall was our representative and she was the best! She really took her time explaining everything to us and encouraged us to ask questions. I have never owned a Ford before, Mindy really knew her stuff, she was awesome!

B.L. Miller

My daughter bought her first new car

Coby Norman

Great dealership! Would recommend to anyone looking to buy a car in the Cenla area.

Cedric Mimes

Great customer service

Richard Abel

Poor customer service and vehicles overpriced

Andrea Roberson

Good customer service. Got oil change, air filters and tire rotation. No issues.

Dana B

I boycotted this place several years ago after a botched service experience. I drive up to Marler to get on my dealership work done now. I decided to give them another chance today (since I'm shopping for a new truck) and came in for an oil change. I went across the street to a restaurant for 1.5 hour lunch. Just got back to find out they haven't even touched my truck. He should have warned me or called me by now. This is a permanent boycott in my book. If the service is this bad I sure as hell ain't buying my new truck from them!

Stephanie Hunter

I was so pleased with the interest rate and customer service. The team seems to really care.

Heather Hebert

Drove 4 hours to make a deal on a truck!! Sales manager was very rude, arrogant, and refused to negotiate the sticker price. The warranty information was also very misleading! Will NOT be back and do NOT recommend!!

Donald Prater

Good customer service, especially the Porter service

Richard Bordelon

Greg in service and the tech Chad were great!

Rose Hunter

I was impressed at how quickly I was approved for a new vehicle and the process went rather quickly as well. I just wish we didn't have a trade in that was upside down. The staff is awesome!

Roy Turner

Always fast and friendly service. And a Thank you to Dustin Slocum

Fred Mercuro

I would have given them no stars. I went with me son to help him buy a New 2018 F-150. I will warn you. Buyer by aware. They sales staff and sales manager are con men. Non of them would give us a straight answer. When I called them out on there math they all danced around it. They took off $5000 in rebate for 0% financing but went up $9000 on the price of the truck. The sales manager Kyle was rude and arrogant. Do yourself a favor buy elsewhere. We did.

Kirk Giddens

Chuck was awesome! He is available when you need him and very friendly. Great experience!!

Mitch Daniels

I had my car repaired in Hixson Body Shop and 3 months later received a call ( from Tampa FL) on my cell asking personal questions about me and my car.The call said it would be recorded so I soon hung up when I realized the purpose was to solicit me to buy new car. I called Hixson and asked one question- who had permission to release my personal info to this caller. I am still waiting on an answer.

Sam Mills

Your salesmen need to be taught the difference between the 2015 Edge and the 2014 Edge. I wanted to see the 2015 and the salesman, Mare, insisted that what he was showing me was the 2015. I informed him that the 2015 did not come in a Limited but came in a Platinum. He said he thought I was wrong. Well.............instead, he was wrong. I will go to Shreveport to check out the 2015 next week.

Thoracius .

Awesome place, friendly staff

Shannon B

Great service department. Friendly staff and quick work. Always take both my vehicles there for regular maintenance and any issues I may have. Would recommend Hixon to anyone.

Donna Gaspard

They went above and beyond to help me! Mr. Lawrence Seawood was amazing!!! I could not have asked for a better salesman! Mr. Wayne in finance was awesome!! I am so happy with my purchase! I will recommend all of my family and friends to go to and see them !! Thank you everyone!!

Mark Gutknecht

Great place. They bent over backwards for me... and then some--Just to get me the truck I wanted. reasonably priced. Staff were extremely friendly and accomidating with real human smiles. none of that plastic fake smiles people come to expect from car dealers.

D Reed

A word to the wise.....go to Better Business Bureau site and search for Hixson in Alexandria. Go to complaints and review complaint dated 2/13/2017. If you want your 86 year old Mom to take her car to Hixson Alexandria for a $30 oil change and leave with $800+ in ludicrous charges for flushing transmission, flushing power steering, flushing brake lines, and think on this one......remove carbon from engine!!!.....then Hixson is the place for you. They told her these items were necessary to keep her car safe. Wow....you consider this case and make your decision. I went to BBB for help with Hixson taking advantage of an 86 year old widow but the BBB was absolutely useless allowing Hixson to make their useless response. I have bought numerous cars from the other Ford dealership in the area and have never experienced anything but total integrity and honesty with purchases and service.

Kari Cook

Employees are really nice and helpful. Would highly recommend for oil change and tire rotation but Friday's are really busy so schedule on any day but Friday or you will have to wait a long time. Recommend drop off and they will call you when it is ready.

Portia Spivey

My name is Portia Spivey I recently purchased a vehicle from Hixson Automotive in Alexandria LA the salesman that waited on me was Kendrick Crumpe I am very pleased with the service I received as well as his professionalism and mannerism during the whole process I most definitely will be referring others to Him and Hixson Automotive Dealership I will Also be returning for my next purchase of a vehicle

Anna Hammock

I made my appointment online. I drove all the way up there from out of town, only to be told they didn't have the parts to fix the safety recalls on my vehicle. Wasted trip, gas, & time. Someone could have called me and advised me in advance...before I wasted the morning.

Miriam Brown

Great customer service!

Tyler Strickland

Best car buying experience in several years. Great dealership, everyone helped make this a great purchase. Cortez was terrific and very helpful and friendly. Would highly recommended this dealership and be sure and ask for Cortez.

Toby Lee Bonds

We have shopped for vehicles all around Alexandria but always end up back at Hixon. We are always treated great and staff goes above and beyond to help us get into a vehicle we like and want. This time Mr. Curtis King helped us. He is very easy going and honest. Two years in a row, two new to us vehicles. We definitely will be back again for the next.

Susan McNeal

I love the friendly service! Always done right. They go the extra mile and are very reasonably priced!

Cynthia Ellington

I had a great experience at Hixson! Everyone was very helpful and they were not pushy at all. They made you feel like you were in control the whole time. I will definitely refer people to Hixson and I will be returning for any of my future car needs! I was very satisfied with my experience!!

hans desselle

Tonia B in sales was great to work with. Bought a used car from them without extended warranty and the car developed an electrical problem literally minutes after i left the lot. Took it back on the following business day and the service department fixed it. However after a couple of weeks the problem resurfaced with additional electrical issues. I took it back to them and after some serious frustration due to some major miscommunication, Larry , the sales manager made it right by having the car brought in and fixed right. In the mean time they gave us a really nice loaner car. The dealership didnt HAVE to repair the car or give us a loaner but like Larry said, sometimes its about doing the RIGHT thing, which they did. My next vehicle will definitely come from Hixson. There were also a couple of other issues that happened with the car but they made it right, so no complaints here.

Margaret Marcotte

Kendrick was great salesman, the finance dept. is awesome. Great experience again with Hixon Ford

SnL Aguillard

My husband and I recently purchased an Expedition from Hixson Ford. Our salesperson, Tim Fontenot, respected our time and was extremely accommodating with our busy schedules. He did everything he could to make it a smooth and efficient process for us. He showed us all our options and never used any high pressure tactics to sway us any certain way. He was patient with our indecisiveness and I always felt he was being very straight forward and honest. It was a great experience for us!

Carol Stitches

They were so helpful and kind, I'll always go back to them

Eric Duck

Stopped to change oil.

Mark Jackson

Used their body shop and such a poor experience. They overbook there amount of work that are capable of and then lie about telling you that they said it will take longer when you first drop off a vehicle. State farm had to move vehicle to a new body shop. Will be more than a month because of Hixson body shop lies.

Angela Washington

Purchased a vehicle from Hixson. Kendrick Crumpe was my salesman. Professional and friendly service!

Justin Squyres

great to do business with from buying (Ronnie Lyles) to service (Bennett Webb) great people

James Brown

took my 2014 Ford Focus for service check. The service person said I needed my radiator flushed because the water was rusted. Got a second opinion from a radiator shop and it was the color of the fluid that made the water reddish orange. So Hixon If the service person you are paying to work on our vehicles doesn't know that., your either trying to rip off your customers or your employees are DUM and don't need to be working on cars

paxton teddlie

Mindy did an excellent job of finding the exact truck I wanted! I appreciate all the work she did. From the first phone call to driving off the lot, it was a great experience. I highly recommend calling her if you want a new vehicle

Destyni Ducote

1st vehicle (2016 Ford Fiesta) from Hixson was prefect, great customer service.. 2nd vehicle (2017 Ford Escape) purchased from Hixson has been nothing but a nightmare. I LOVE my Escape, But Hixson has definitely gone down hill in the past year. My boyfriend, family & I are very loyal customers to Hixson, But will be taking our service elsewhere from now on.

Terri Williams

Keitrich was a great person to work with and Codey they always kept me informed and they worked hard to get me into a vehicle, I really needed to get financed, they got me excellent payments also.

Michael DeSelle

Andrew Gary Paul Montreuil has been very accommodating and professional during the process of me purchasing my 2015 F150 FX4. I am very satisfied with the work he did and the deal he worked out for me. I'm excited to drive my new truck and thank Andrew for all of his help.

Burnett Lemoine

I RECENTLY PURCHASED A USED 2016 NISSAN ALTIMA FROM HIXSON AUTOPLEX . THE SERVICE I RECEIVED WAS GREAT. VICTORIA BURGESS WAS VERY HELPFUL IN EXPLAINING THE CAR FEATURES .SHE OFFERED TO HELP WITH ANY PROBLEMS THAT TURN UP ON THE CAR IN THE FUTURE.

Lita Reine

Though I didn’t get hired here it is a really nice environment and the staff is very knowledgeable and friendly. Hopefully the next time they are looking for sales representatives I’ll prove to them I am worth hiring.

Robert Valdez

I love that dealership my father has bought probably 6 of 7 vehicles from there. Me and myself I'm on my third truck from these guys these guys are awesome the ladies are awesome and I just like that I won't go to another Ford dealership if that's the one that took care of me when I got in my accident. I bought a truck there pay cash for it had it 3 weeks after that somebody hit me in my camper destroyed about killed me. These guys waited on Saturday me to come in and pick out a truck over there past that are normal hours in the appreciate that to me that are good dealership. Thank you ladies and gentlemen

Doris Galloway

The people at Hixson were very nice. I like my Nautilus very much. The process took a long time.

Leonia Tyree

Friendly staff, knowledgeable and helpful. Took their time and worked with me.

Janetta Ducote

Went to have my tires checked and rotated...great service guys

Kenneth Soileau

Great service

Dorothy Bonnette

Great place to buy your new ride with a great bunch of sales professionals.

gameing fan

Brand new 2018 Ford Expedition with less than 100 miles on it. Service light has come on in less than one week.

Holly Wiggins Shadell

I want to especially call out Cody, my sales person at Hixson. She is extremely sweet and had all of my paperwork ready to go for me when I got there. She also made sure that my pre-owned car had everything addressed that we spoke about and was detailed and parked in front ready for me to drive off. The Paperwork took some time, I would dock a point for that, but that is not their fault. They worked as fast as they could to get us out of there and on our way. Great service and awesome to work a deal with!! Great job guys!! Contact Cody @ Hixson!!!!!

Michael Lu

I work here.

S Nugent

Awesome, hassle-free experience! I was treated like royalty! All information provided within one phone call; by the time I left work, my new vehicle was ready & waiting. I was out of the dealership in less than an hour! Thank you Lawrence Seawood!

Carla Blair

I want to thank Mindy Marshall at Hixson's in Alexandria for going above and beyond to make sure ALL of my needs, wants and WISHES were met on purchasing my 2019 Ford Edge yesterday. I absolutely LOVE my Edge!!!❤❤ If you are in the market for a new vehicle, I highly recommend Mindy Marshall!!! She will make sure you get exactly what you are looking for.❤❤

spencer schultz

They will bend over backwards to help you, however, you need to be stubborn when buying a car/truck from them. They will try to stick you with a ridiculous price.

DAB BRO

Brought my 2009 Ford Ranger into service department after scheduling an online appointment. I arrived and was assisted by Mr. Greg Below. He walked around by vehicle and asked me the issue with it. He noticed I had an extended warranty. He asked me to follow him in to insure the plan was active as I had purchased this vehicle, not from Hixon but another dealership just 2 weeks ago. They had not yet submitted the warranty. Mr. Below suggested I call them to have them fax it. In the meantime he gets my truck in for diagnoses. I was kept apprised of the diagnoses, warranty was confirmed and submitted for approval. By 4 pm I get a call saying my truck was repaired and ready for pickup. The work was covered by the warranty less my deductible. Great customer service and I felt like Mr. Below wanted to insure I was satisfied. Hats off to Hixon Ford!

Donald Lynch

Good car dealership.

Leola Rankin

The most enjoyable experience I have had and a long time purchasing this new car. The salesman explained everything I needed to know and I thought we got a good deal. Mr. Kendrick was our salesman, he is also a good salesman and very professional.

Shelley Gonzalez

They weren't very helpful. The sales lady told us where the vehicle was located and went back into the building. We had some questions. She told us we would have to "come in and sit down" with her to get paperwork done. I just wanted a close price! I'll go back to Leesville.

James Moody

I recently traded my 08 F150 on a 2013 F150 at Hixon Ford of Alexandria. I had a service issue right away and returned it to the service dept within a week. I could not have asked for or expected a better experience dealing with this issue. Brandon in the service dept went above and beyond to take care of the issue in a prompt and professional way. This is my third vehicle purchased there and I will also consider Hixon Ford as my first choice to buy from.

Chris Carrozza

Service with a smile....... great management........ thanks Chris

Tomas Köbel

Very friendly, very helpful. Go see Cortez Lilly if you need a new car.

Artie Carrithers

Great customer Service.

Peg Commiskey-Miller

Jennie Alwell was absolutely Fantastic! She understood exactly what I needed and wanted. She understood my Budget and made it happened! Thanks Jennie, I'll be sending my friends!

gerald laprarie

Bought car , very good service

Melissa M

Hixson Ford of Alexandria has the best Service Department and Quick Lane Department in Louisiana. Every oil change that I have had on my vehicle has been done by a Quick Lane in Louisiana. The only one that I have used more than once is Quick Lane at Hixson in Alexandria. I returned because the people who work in Quick Lane are professional and personable. Mr. Sean and Mr. Dustin keep customers informed about the progress of their vehicles. If a customer has visited Quick Lube more than once, they know the customer's name. Mr. Sean and Mr. Dustin are upfront about what needs to be done, how much it will cost, and long it will take. As a customer, I truly appreciate that. The gentlemen who work in the garage probably do not get as many comments from customers, but I can attest to the fact that they recognize vehicles and their owners. They will greet me by name and are always pleasant. The Service Department at Hixson is the only Ford Service Department that I have ever used in Louisiana. The reason is because Quick Lane has done so good. Mr. Greg and Mr. Brandon always take good care of my vehicle. I try to call for an appointment so that I do not overload the mechanics. Mr. Greg and Mr. Brandon always tell me that I can bring it whenever I want, but can many times give me an idea of when they have fewer appointments. This small bit of information helps me not have to wait as long and it helps their service department not get bogged down. I have never been blindsided with repair costs. Every repair that I have had was quoted accurately and took exactly how long I was told that it would take. Good people make a business worth returning to... I continue to return to Hixson Quick Lube and Service because Hixson is staffed by GOOD people!

Clinton Phifer

Andrew Montreuil and Shay in the Internet Department took great care of me. I got a good deal on my trade and a great price for my new 2015 F-150. I drove 4 hours and they made sure that I did not drive that distance for nothing. If you are looking for a new Ford give them a chance.

Christos Rodis

Hixson Ford of Alexandria is Not only a wonderful place to service and purchase your vehicles but it’s truly an Incredible place to work. It’s got an uplifting christian environment and the people who run it genuinely care about their employees and customers.

Yan Rodgers

Awseome crew here! Brandon is a great tech!

Kevin Monette

Great selection and amazing saleswomen and salesmen. Codey is the best

Maleek Robinson

Salesmen are pushy and lose interest when they find out you not looking to buy that day.

Lisa Copeland

I will NEVER buy another vehicle from Hixson again and I tell everybody I know not to buy from them. We bought a vehicle from them with a warranty. We started having trouble with the car about 2 weeks after we bought it and since it was under warranty we took it to Hixson to be looked at and they could not find the problem we were describing to them. We then took the car to California and back and we were still having the same problem with the car so we took the car back to Hixson to be looked at and they told us they found the problem that we were talking about but now our warranty was expired. They are a bunch of crooked bunch of people. I also took my mother in law's car into the shop to have brake fluid put in come to find out they did not put any in. They are a crooked bunch of people.

Richard Mock

Good fast friendly service. Always have good response from your HIXSON team employees!!

Lori Hickman

Great service. Went with my mother today for her new vehicle. Went in and was finished not too long after.

Kristina Flores

Truly the best experience we have ever had at a dealership purchasing a vehicle. The service was exceptional,friendly, and professional. We will definitely go back and purchase from Chuck again.

James Goucher

We had a great experience, working with people with knowledge and were very professional. Thanks again guys,you were wonderful.

Melba I King

Excellent service.

Susan Maxwell

We inquired about a car we saw online and were immediately given all the information we needed before we traveled the two hours for a test drive. Tonia was great to work with. Great price on the car. We would highly recommend this place if you’re looking for a good used car.

richard debray

This is the second truck I've purchased from Hixson Ford. I visited other dealers but I usually knew more about the trucks I was interested in than any of their salesmen and that's very frustrating. Kevin Miles was my salesman and he took the time to work with us; answering questions and if he didn't have the information I needed he went out of his way to find it. I was very particular about the option packages on the super duty trucks I was considering. We ended up ordering a F350 SRW and then a month later changed our minds and went after a F350 DRW because of payload concerns. Kevin and Hixson Ford worked with us and ultimately I drove away with a beautiful F350 DRW in White Platinum. I may have been able to get it for less elsewhere, but it was worth every penny to build the relationship we have now with Hixson Ford.

K Danny

Bought a used SUV from this dealership and my sales man lied, and tried to screw me over when things started going wrong with my car only a week later. Never contacted me about my license plate or title and ive owned this vehicle over 2 months. Im extremely disappointed. I would not recommend to anyone else.

Clifford Dufour

Super good place fixed my truck in 40 min.

SCOTT PHILLIPS

Easy buying experience, salesman was great

Jackie Pilcher

Was very dissatisfied with the salesman didn't work very hard to help me at all therefore I'm off to buy my car elsewhere.

Sharon Dwellingham

It was the best

Matthew Case

I have not yet purchased my new car but when I do I will be here, everyone is very professional and knows the product well. I also think they price their cars fairly.

Rose kerry

My experience purchasing my car from Hixson Autoplex was awesome. The sales consultant who worked with me was Mr. Joseph Crain from the used car lot and he was truly honest and reliable during the entire purchasing process. I purchased a 2013 Ford Fiesta SE and the car is everything and much more than what I was looking for to suit my needs and I plan on going back to Hixson Autoplex in the future to purchase a brand spanking new car. I highly recommend anyone to go to Hixson Autoplex in Alexandria, Louisiana when you're in need of a new car because Hixson really does "Has it!" If you're interested in a used car, I highly recommend that you seek out Mr. Joseph Crain because he's truly an honest salesman. Right now my Ford Fiesta is perfect for me and I love my new car!

Frankie N Sarah Holt

We worked with Spencer to purchase our very first vehicle. This experience was amazing! Despite having to come back the next day, he was quick to get us the car we wanted from another lot without question. I would go back to work with him to purchase any other car or truck without hestitation simply for the fact that he cared. We weren't just another sale to him.

Mickey Works

Good people to work with.

Peyton's Vault

Great staff but I saw one of the dealership guys take out a mustang gt and made some laps at the traffic circle and practically launch it at the light

Bobby Medina

Great experience from beginning to end. Mr Justin Barrett was very helpful thru out the whole process, very professional staff members

Garica Boston

My experience with Hixson Ford was totally awesome. Especially the employees. They where friendly and helpful, but my sales person Mr. Lawrence Seawood is totally awesome and he will help find whatever is suitable and the vehicle that fits your taste. I would recommend all of my family and friends to definitely buy a car at Hixson Ford of Alexandria

Kirby Roy

Great. Worked with my family for the best possible deal.

Earl Merendino

Service has been great each time we have brought our car in to have oil and tires rotated. Service persons are very courteous.

Trevor Elliott

Ask for Brandon Wilson. He's extremely comfortable to talk with and very professional.

clint schwab

Sales lady Kobe was very unfriendly and very unpersonable, didn't seem like she wanted to sell a truck. When I was negotiating a price she actually said "I don't have all day I have other customers I can be working with' so I bought a truck elsewhere

Amy Mcginity

I was very disappointed with the way I was treated when buying a car at Hixson last week. I used this salesman on a previous car I purchased in the past. As a woman, I feel that I was treated like I didn’t have a clue what I was talking about when it to the price of the car. He actually tried to sell me a car for more than the advertised price. I have not heard from anyone since purchasing the car. I am actually waiting on my down payment receipt.

Rick Fisher

What started as the best experience turned into the worst experience I have ever had purchasing a vehicle. After speaking with a sales manager over the phone, we made the decision to drive 2 hours to purchase the vehicle. The vehicle was supposed to be cleaned and ready to go when we got there; it was not. After deciding to purchase, they were going to wash it. After finishing the deal (6 hours later), we went to get in the vehicle to leave and noticed water spotting on the windows. I figured that was from them washing it and I would just clean it when I got home. I tried everything I could think of to clean it, but it would not come off. Turns out the whole vehicle is covered in these spots. I called the sales manager who told me to take it somewhere and have them call him with the price and he would send them a PO. I took it to a paint correction specialist and they tried several different methods and once they discovered what would work, sent the sales manager the estimate ($2,000). The sales manager said that was too much. I agreed to get some other estimates. I took it to a regular detail shop who said they could not fix it and recommended a paint and body shop. I took it there and they're estimate was over $3,000. After sending the sales manager all 3 estimates, he essentially just stopped communicating with me. I called the general manager, who seemed very understanding at the time. I sent him the estimates and attempted to contact him several times and he has never called me back. They were also supposed to send me a rear door lock knob, which they have failed to do. I filed a complaint with the BBB and they have not responded to them either. The email I received said, "Hixson... takes pride in providing great customer service to all of our customers". What a joke!

Richard Tillar

Service couldn’t have been better. Everyone at Hixson were so nice and helpful to me throughout the entire process. They will definitely be getting my business again.

Johnny Johnson

Speedy service...

Andrew Hines

Great service! Robert Alexander is the one who you want to see!

Johnny Gypin jr

the staff at hixson Ford was very helpful and friendly. Kevin miles especially he went above and beyond to make my experience easy

Jared Bolding

Good service

Orlando Williams

The best buying experience at hixson ford hands down the best from the salesman Brandon Wilson. Walking me through the truck buying process. Him and Cortez worked to get us the best possible deal not only setting us up with a great truck but with a great service down the road. Appreciate yalls hard work.

Edward Route

The Service Department is excellent.

Emily Ryan

They were nice. However they couldn't do my tire rotation because my lug nuts were put on "too tight" for them to take it off and they didn't wanna do further damage to my car. I get that but it really incovineced me and how can their equipment not take them off with ease? The last people to do my tire rotation was Hixson in Alexandria...so do the Hixson places not have the same experience and equipment? Idk but definitely making a trip to Alex from now on.

Dean Whitney

No coffee - but comfortable wait room.

Marshall Sandoz

Great Job! Addie is the best salesperson ever!

Jon Capps

Today I have to say I’ve met some of the kindest people in my lifetime! I’ve been hauling cars for Ford for almost 20 years now. I pulled into the dealership after delivery hours. James the service manager said your fine just bring them on in. Well after offloading the first one I blew a hydraulic line and thought I would be stuck there till the morning. I told James what had happened, and said I needed a part at Home Depot. He didn’t hesitate to offer up a ride, even walked in the store with me to get the part. Went back to my truck and there was one of his employees watching the tools I had on the ground. This guy was off the clock at 615pm. I wished I would of caught his name but thanks. After putting the part on, I tried unloading again. Well the hydraulic fluid was gone, and I felt deafeted. Next thing I know a service tech “Fred” was leaving work, and stopped to check on me. Told him I needed hydraulic fluid and he said jump in lots run to auto zone. At the end of the day I got done what I needed to. 20 years of doing this I’ve never met I nicer dealership! Big thanks to James, Fred, and guy off of work watching my tools. It’s heart warming to know we have people like this left in this broken country.

Lori Bishop

Great!! Salesman extremely knowledgeable, helpful, and courteous!

Doyle Parsons

Wonderful Team at Hixson !!